MagicInfo Server

Quick Start Guide

This guide has been designed for your convenient and efficient use of MagicInfo.

Refer to the MagicInfo Server user guide for further details.

MagicInfo Server is a web-based tool used to manage content files and devices. It also creates and distributes content file schedules.

Connect to the server via a web browser to remotely control devices, manage user information, and schedule the playback of content files with a variety of extra effects.

2

Main Functions

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Media content file management

– Add and manage LFD content files created using MagicInfo Author and media files (photo, video, music, VideoWall, document, Flash and PDF files) saved on your computer.

– Schedule the playback of added content files and distribute the scheduled files to devices.

– Download content files to your computer.

– Edit or delete content file information.

– Add or manage content files by user. Search content files using a variety of keywords.

– Create groups to conveniently manage content files by group.

– Search content file logs to view content file events (add, delete and edit) on the server.

– Save content file information as an Excel or PDF file to your computer.

– Preview the selected content files from the content file list page.

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Playlist for sequential playback

– Add a variety of content files saved on the server to a playlist for sequential or random playback.

– Apply a screen transition effect when playing content files.

– Create groups to conveniently manage playlists by group.

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Remote device monitoring

– View device information (device name, playing content files and current schedule) and device on/off status in real-time.

– Delete devices if required.

– Devices are displayed according to the following statuses: default content file playback, scheduled content file playback, panel off and disconnected from the server. This provides the status of a device in real-time.

MagicInfo Server

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Remote display control

– View LFD device information and network/system settings. Remotely adjust detailed system settings (on timer, monitoring interval and system restart interval) and display settings (volume, mute, brightness and power).

– Establish a remote connection via an LFD VNC terminal.

– Perform remote tasks (send/get files, delete files/folders, restart, manage services, execute commands, end processes, close windows) on devices connected to the server.

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Device error management

– Configure events to handle alarms and errors that meet specified conditions when they are notified to the server.

– Handle notified device alarms or errors according to the type of alarm or error.

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Remote software update

– A feature to automatically update the alarm generation rule file is provided.

The file updates applications installed on a device or sends alarms/errors to the server.

– Distribute software registered on the server to devices at a specified time.

– MagicInfo Server can be used to add and manage MagicInfo Player update software files.

– Update files can be updated automatically or by scheduling.

– Download and update software automatically when a device is connected to

MagicInfo Server or at a specified time.

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Content file schedule creation and management

– Create schedules to play content files at a desired time.

– Daily, weekly and monthly schedules can be created.

– Assigning several channels to a schedule allows you to play various programs of your choice from the single schedule.

– Organize playlists and VideoWall content files into a single content file.

– Apply a screen transition effect when playing multiple content items.

– Configure background music for scheduled content files.

– View and manage the status of using scheduled content files.

– Split the screen of an LFD device and play different content files on the divided sections.

3

– Distribute schedules to the selected devices or device groups.

– Check the distribution status of a schedule or cancel the distribution.

– Create groups to conveniently manage content file schedules by group.

– Search content file schedule logs to view content file schedule events (add, delete and edit) on the server.

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Message schedule creation and management

– Create and play a message immediately or at a specified time on the selected device or device group.

– Specify the message font, size and color.

– Configure the message settings: background image, position on the screen, scroll on/off, and scroll speed.

– Create groups to conveniently manage message schedules by group.

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Creating and managing event schedules

– Creating an event allows you to play desired content/messages or change device channels when the event conditions are satisfied.

– Configure a detailed event schedule by adding several conditions to the event.

– Create groups to conveniently manage event schedules by group.

– For message conditions, configure the message background image, screen position, scroll on/off setting and scroll speed. Preview messages in advance.

MagicInfo Server

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Managing user information and editing roles

– Retrieve all users of the server and manage their information.

– Create organizations and groups to conveniently manage users by group.

– Using the user menu, create and apply organizations to the content, schedule, device and user menus.

– An administrator can create roles to access menus on the server and assign the roles to users.

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Statistics

– Statistics are provided for disconnected/connected devices, the panel on/ off status on connected devices, authorized/unauthorized devices and the number of added content files by type.

– Statistics are provided for device errors, connection statuses, authorized devices, and schedules distributed to devices.

– Statistics are provided for the types of content files played on MagicInfo Player and the playback count.

4

System requirements

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Hardware

– CPU: Dual Core 2.5 GHz or greater

– RAM: 2,048 MB or greater

– HDD: 200 GB or greater

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Software

– Internet Explorer 9/10

– Chrome

< Note

Enabling Compatibility View in Internet Explorer disables the content authoring feature. Refer to the "Internet Explorer browser mode settings" section in the MagicInfo Server user guide for further details.

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System

– Windows 2003

– Windows XP Professional SP3

– Windows Vista

– Windows 7 Professional

– Windows Server 2008

– Windows 8 Professional

– Windows Server 2012

< Note

Windows XP Home Edition and Windows 7 Home Edition, Windows 8 Home Edition are not supported.

MagicInfo Server

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VideoWall network requirements

– A 1 Gbit network is recommended

– 1Gbit Ethernet Layer 2 Switch Hub (with IGMP snooping supported)

– UTP Cat. 5e or higher specification LAN cable support (UTP or STP Cat.6 is recommended.)

– More than one uplink port is recommended (optional) if you plan to extend the VideoWall at some other time.

Installation

PostgreSQL

To install Server, the PostgreSQL program must be installed first.

In the startup screen of the DVD provided with the product, select Programs >

PostgreSQL (version). The installation process will begin.

1

Specify the installation language, and click Start.

A message stating that “the system is preparing to install” will appear.

2

To ensure the program installs properly, close all the other applications that are currently running before starting installation. To proceed with the installation, click Next.

9

MagicInfo Server

Program backup and restore

Two icons are created when MagicInfo Server is installed.

To back up or restore the program on Windows, select Start > All Programs >

MagicInfo

> Server. Click the backup or restore icon.

Backup

Restore

Back up the current MagicInfo Server settings and data.

Restore the previous settings and data before a backup in the MagicInfo Server.

You may need to save the current settings and data before uninstalling MagicInfo

Server.

Using the backup and restore features provided in MagicInfo Server, back up and save settings and data when the MagicInfo Server program is uninstalled.

< Note

The password for the Backup and Restore directories is the password for the magicinfo database.

Internet Explorer browser settings after program installation

The following Microsoft Internet Explorer settings are required upon completion of the

MagicInfo Server installation.

▪ Select Tools > Internet options > Browsing history > Settings > Temporary

Internet Files

> Every time I visit the webpage.

▪ Select Tools > Internet options > Advanced > International > Send UTF-8 URLs.

Activating a product license

To use MagicInfo Server, license activation is required after program installation.

To use the program, register the license key that came with the product or obtain a trial license key for free.

Refer to "Activating a product license" in the MagicInfo Server user guide for further details.

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MagicInfo Server

Server access and login

Accessing a server

Enter http://(server IP):(port)/MagicInfo in the web browser address bar.

The “MagicInfo” at the end of the address is case-sensitive.

MagicInfo Server login page is displayed. Enter a user ID and password. Next, click Sign

in to go to the main page.

Sign-up

1

Click Sign up from the login page. The sign-up page appears.

2

Enter the basic user information, ID and password in the sign-up page.

3

Click Save to save the information entered. Sign-up is complete. Server login is possible after sign-up is approved by the administrator.

> Administrator login info

• To log in as an organization administrator after the initial installation, enter the administrator ID and password set when the installation file was set up.

• To ensure security, change the password in Setting > Manage User Info > Manage Password on the main tabs. A password can contain a combination of alphanumeric and special characters.

• Samsung Electronics shall not be held responsible for any losses that incur due to a failure to change the password.

< Precautions when signing up

• A user ID can be 5 to 20 characters long.

• The user ID is case-sensitive and can only contain English alphanumeric characters.

• Enter an ID and click Check ID to confirm that a duplicate ID is not already in use.

• Make sure the password is a combination of alphanumeric and special characters.

• A password that is only made up of either letters, numbers or special characters cannot be used.

• Do not use three or more consecutive of the same alphanumeric characters.

• The password can be 8 to 50 characters long.

• Fields with * cannot be left blank.

• Select an organization.

• Insert the + symbol in front of a telephone number to show the country code.

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MagicInfo Server

Screen Layout

1 2

4

3

5

1

Go to the MagicInfo Server main page.

2

3

View the MagicInfo Server main tabs. Click a tab to open the corresponding menu page.

Refer to each chapter for details of each tab.

Shows the currently signed-in user ID. Click a user ID to open the user information management page.

To log out from MagicInfo Server, click Sign out.

4

View the status of connected devices in real-time.

5

Change the display arrangement of information managed by the server, such as notices and content file summaries.

It is possible to customize the layout as desired.

Refer to the settings section in the MagicInfo Server user guide for further details.

< Note

• A MagicInfo Server administrator can assign a role for each user. Available MagicInfo Server functions depend on the user role.

• Refer to the settings section in the MagicInfo Server user guide for further details.

Adding content files

Content Registration

After activating a license and logging in, add content to play on the devices.

From the MagicInfo Server main page, select the Content tab.

1

Select a group under your account in My Contents or By User. Next, click Content

> Add > Local.

2

Click Add Content. Next, select a file to upload and click Open. The selected file is added to the upload list.

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3

Double-click a content file on the upload list to configure basic information of the file.

MagicInfo Server

Making content

Using Web Author, conveniently make LFD content that can be played from the server.

Select a group under your account in My Contents or By User. Click Content

>

Authoring.

< Note

To add a file as an attachment, double-click a document or Flash file from the content upload window.

4

Click Start Upload. The content file has been added.

< Note

Refer to the "Content" section in the MagicInfo Server user guide for further details.

< Note

Refer to the "Making content" section in the MagicInfo Server user guide for further details.

Approving content

Approve or reject content created or added on the server.

Select content from Submitted and click Content Approval.

< Note

Refer to the "Approving content" section in the MagicInfo Server user guide for further details.

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MagicInfo Server

Creating a playlist

Contents can be added to a playlist for consecutive playback.

Creating a playlist

Contents registered on the server can be organized into a single playlist, which allows a variety of contents to be managed as a single content item.

From the MagicInfo Server main page, select the Playlist tab.

1

Click All > New. The playlist creation page appears.

2

Enter playlist information.

3

Click Add Content. Add content files from the page displayed.

4

Select a content file using . A single content file can be added multiple times. Enter a keyword in the search bar to search for particular content files.

5

Click Add. The content file has been added to the playlist.

6

Click OK. A playlist has been created.

< Note

• Drag content files to change the sequence of playback.

• Refer to the "Playlist" section in the MagicInfo Server user guide for further details.

< Note

Available playlist types include general playlists, audience-specific playlists and videowall playlists.

Refer to the "Playlist" section in the MagicInfo Server user guide for further details.

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Configure Devices

Add devices, to which content files will be distributed, to MagicInfo Server.

From the MagicInfo Server main page, select the Device tab.

1

Click Unapproved. Display a list of devices not approved.

2

Select a device and click Approve. A window appears where a device can be authorized.

3

Specify the name, group, location and expiration date. Click OK. The device has been authorized.

< Note

• To authorize multiple devices of the same model, select devices and click Approve. To enter representative names of the devices, save the device names in the "representative name_

(sequence number)" format.

• If Premium Device Permissions is activated, the device manager can only manage devices authorized by Server Administrator or Administrator. Refer to the "Server settings" section in the

MagicInfo Server user guide for further details.

• Schedules can be published after a device is registered. With this reason, device settings need to be configured before creating a schedule.

MagicInfo Server

Creating Schedules

Create a schedule to add to devices saved in MagicInfo Server.

Creating a content file schedule

1

From the MagicInfo Server main page, select the Schedule tab > Content.

2

Select a group from All or by Group. Next, click New. The content file schedule creation page appears.

Basic Settings

The basic properties of a schedule, such as schedule name, schedule group and devices to deploy the schedule to, are configured.

< Note

Create a videowall schedule to use multiple devices as a video wall. Refer to the "Creating a videowall schedule" section in the MagicInfo Server user guide for further details.

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MagicInfo Server

Detailed schedule settings

Configure detailed schedule settings for a device that will receive a published schedule such as the screen frame and schedule restrictions.

Scheduling

1

Specify the time slot for content file playback by dragging or clicking a time slot from the timetable. The create program window appears.

After configuring the required schedule settings, click Save.

< Note

Refer to the "Schedules" section in the MagicInfo Server user guide for further details.

2

Configure the period, time, repeat interval and content settings. Next, click Save.

A schedule is added to the timetable.

3

After configuring the required schedule settings, click Save.

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Creating message schedules

Create and manage messages to play on devices.

1

From the MagicInfo Server main page, select the Schedule tab > Message.

2

Select a group from All or by Group. Next, click New. The message schedule creation page appears.

Basic Settings

Configure basic settings such as message names, message groups and devices to play content.

MagicInfo Server

Detailed schedule settings

Enter the content of a message and specify the message playing time. Specify how the message will appear.

After configuring message settings, click Save. A schedule has been added.

< Note

If the device is in videowall mode, the message is displayed in the middle of the layout. Accordingly, the message will not appear on the screen if the message location is set to Left or Right.

After configuring basic properties, click Next to open the create message schedules page.

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Creating an event schedule

Send a schedule containing various event conditions to devices.

Creating an event

Make sure to create an event before creating an event schedule.

From the MagicInfo Server main page, click the Schedule tab > Event > Event Manager

> New.

Basic schedule settings

Specify the schedule name, schedule group and device group.

MagicInfo Server

After configuring basic properties, click Next to open the create event schedules page.

Detailed schedule settings

Configure event settings including the conditions to start and stop an event.

Creating an event schedule

Create an event schedule to play events on devices using a variety of conditions.

1

From the MagicInfo Server main page, click the Schedule tab > Event.

2

Select a group from All or by Group. Next, click New.

After configuring event settings, click Save. A schedule has been added.

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MagicInfo Server

LFD settings

After a schedule is distributed to a device, remotely change the device settings to suit the scheduled content file settings or view the device information.

To configure a device, click the Device tab from the main page.

Monitoring

View the status of content files and schedules assigned to devices connected to

MagicInfo Server.

1

To view a detailed status of content playback for a particular device, click the device from the list.

2

To view the current system usage as a graph, click Start. From the graph, view the

CPU, RAM and network usage.

Information

To view and edit detailed device information, click Information.

< Note

Unique information of a device cannot be edited.

Time

To efficiently manage devices, configure the current time, on/off timer and holiday settings. This can be accomplished by clicking Time.

< Note

To configure the on/off timer or holiday settings, ensure the current time is set.

3

To remotely configure the settings of a connected device from MagicInfo Server, click VNC. The current screen output of the device appears in a new window.

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Settings

To view and edit device settings, click Setup.

Display Control

To control display settings, click Display Control.

MagicInfo Server

< Note

It is not possible to change the settings of a disconnected device.

< Note

It is not possible to change the settings if a device is turned off or disconnected.

Displayed options may vary depending on the input source.

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Remote control

Control devices and process data from a remote location.

< Note

MagicInfo Player S does not support the remote task feature.

Adding a remote task

From the MagicInfo Server main page, select the Device tab.

1

Click Remote Job > Add. A window appears where a remote task can be configured.

MagicInfo Server

2

Enter a job name in Job Name. Select a job type from Job Type.

Send File

Get File

Delete File/Folder

Restart

Service

Management

Launch Command

Send a file or folder saved on a local PC to a device or device group.

▪ Auto Run: Configure the settings to execute the selected file automatically upon transmission.

▪ Location: Specify the default location or custom location. The default location is D:\Repository\

JobFile. To specify the custom location, enter a path on the local PC.

Import a file or folder to the local PC from a device connected to the server.

▪ File Location: Enter the path of the file to import.

Delete a file or folder on a device connected to the server.

▪ File/Folder Location: Enter the path of the file or folder to delete.

Restart the MagicInfo Player I program or the system on a device connected to the server.

▪ Reboot Target: Select Player or System.

Manage services supported on a device.

▪ Service Name: Enter the name of a service.

▪ Command Type: Select a service command type.

Enter and execute a command (CMD) used on a computer.

This function may not work properly if the command entered does not exist.

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MagicInfo Server

Kill Process

Close Window

End a process running on a device by entering the process name.

Enter the name of a window open on a device to close it.

If multiple windows with the same name are open, a random window is selected and then closed.

Make sure to enter the entire name displayed at the top of a window.

Import a log file to the local PC from a device.

Get Log File

3

Configure the settings according to the selected task type and click Next.

4

Set the remote task repeat interval and click Next.

5

Select a device to perform the remote task on.

Individual Device

Device Group Unit

Select a single device.

Select all devices in a group.

6

Click Next to proceed. The remote task has been added and registered on the server.

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Device Fault Management

Check critical errors and alarms that impact system operation. Make sure to manage errors and alarms immediately to ensure proper system operation.

Faults are critical issues, whereas minor issues in system operation are processed as alarms.

When an alarm is displayed, its cause must be removed as a system fault can occur if not removed.

▪ Alarm : Insufficient disk space, LFD device overheating, sudden device switchoff.

▪ Fault : LFD device lamp fault, brightness sensor fault, internal fan malfunction.

< Note

Refer to the "Errors and alarms" section in the MagicInfo Server user guide for further details.

Using videowall layouts

Use multiple devices as a single large display by configuring videowall layout settings.

< Note

Refer to the "Using a videowall layout" section in the MagicInfo Server user guide for further details.

MagicInfo Server

S/W update

Using MagicInfo Server, distribute software updates on MagicInfo Player at a scheduled time.

View Software Reg. Deployment

To register and manage software to be deployed to a device on MagicInfo Server, click

Device

> S/W Update > View Software Reg.Deployment.

Viewing the software deployment status

After deploying registered software to a device, click Device > S/W Update > Applied

Status to view the software deployment status.

Automatic software update feature

Software is automatically updated without scheduling a deployment if automatic update is enabled.

Automatic software update takes place as software is automatically recognized after

Bootstrapping.

< Note

• Refer to the "S/W update" section in the MagicInfo Server user guide for further details.

• Bootstrapping is an exchange of information when server connection is established, i.e. device reconnection to the server.

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MagicInfo Server

User Management and Role Setting

User management

Add or delete users in MagicInfo Server. Change user roles or organizations.

From the MagicInfo Server main page, select the User tab.

Approving users awaiting approval

Approval from the administrator is required for users to log in after sign-up. The administrator can approve or reject users using the Unapproved menu.

To view users waiting for approval from the administrator, click the User tab >

Unapproved menu.

Select a user and click Approve to approve the user to sign up.

To reject a user, select a user and click Reject to enter the rejection reason.

Adding users

If the option to sign up for MagicInfo Server is deactivated, the administrator can add a user account. Users can be divided into two types: general users and LDAP server users. General users can register user accounts to MagicInfo Server. LDAP server users use LDAP server user accounts. Refer to "Adding/deleting users" in the MagicInfo Server user guide for further details.

Custom Role Setting

The administrator designates a role to each user for the use of the server.

Access to the server may be restricted depending on the role type. Unauthorized menus are not displayed.

Types of Roles

Administrator

Content Manager

Content Schedule

Manager

Content Uploader

Device Manager

Schedule Editor

Schedule Manager

User Manager

Authorized to manage overall matters of their organization.

Authorized to access and manage the content-related menu items.

Authorized to retrieve and manage content and schedules.

Authorized to create content and playlists.

Authorized to access and manage the device-related menu items.

Authorized to create and edit content schedules and message schedules.

Authorized to access and manage the schedulerelated menu items.

Authorized to access and manage the user-related menu items.

< Note

Types of roles can be created and edited by the administrator.

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Creating Organizations

The SaaS administrator can create organizations. An organization is the largest unit to classify users in MagicInfo Server.

< Note

• A new organization requires an organization administrator.

• Refer to the "SaaS administrator" section in the MagicInfo Server user guide for further details.

Viewing users that have cancelled accounts recently

To view users with cancelled accounts, click User

> Withdrawn Users. A list of users with canceled accounts appears. The list includes users that have voluntarily canceled their account and those deleted by the administrator.

MagicInfo Server

Statistics Management

View a statistical summary of MagicInfo Server in addition to statistics for devices and content files.

< Note

User information is deleted automatically one week after their account is canceled. To manually delete user information from the list, click Delete on the user information row.

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MagicInfo Server

Types of statistics

Statistical summary

View a statistical summary of devices and content files.

From the MagicInfo Server main page, select Statistics

> Summary.

Device statistics

View statistics for device errors, connection statuses, approved devices, and device schedules added to the server.

From the MagicInfo Server main page, select the Statistics

> Device.

Content statistics

View the types, playback frequencies, a detail statistics report of content files saved on the server.

From the MagicInfo Server main page, select Statistics

> Content.

Audience statistics

View statistics on the audience that viewed the content. You can also view statistics on the people that passed near the device.

From the MagicInfo Server main page, select Statistics

> Audience Statistics.

Settings

Configure personal information of the user. Configure the settings to manage and use

MagicInfo Server.

From the MagicInfo Server main page, select the Setting tab.

My page settings

Arrange frequently used content items on the main page for convenience.

To configure the main page settings, click Setup My Page

> Configure.

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MagicInfo Server

Managing user information

Viewing user information

To view or edit user information entered during sign-up, click Manage User Info

> View

User Info.

To edit user information, click Edit.

Password management

Click Manage User Info > Manage Password. A page appears where a password can be changed.

< Note

• Make sure the new password is different from the existing password.

• Make sure the password is a combination of alphanumeric and special characters.

• A password that is only made up of either letters, numbers or special characters cannot be used.

• Do not use three or more consecutive of the same alphanumeric characters.

• The password can be 8 to 50 characters long.

< Note

Insert the + symbol in front of a telephone number to show the country code.

27

Canceling a user account

Click Manage User Info > Withdraw Membership. A page appears where a user account can be canceled.

To proceed with canceling a user account, read the precautions thoroughly and click the checkbox. Next, click Withdraw.

MagicInfo Server

Transferring privileges

An organization administrator can transfer their organization administrator privilege to another user.

1

Click Manage User Info > Transfer Administrator Privileges. A page appears where privileges can be transferred.

< Note

To cancel an administrator account, administrator privileges must first be transferred to another user account.

2

Enter the user ID to transfer privileges to. Click Check if the ID is available to confirm that the ID is valid to be assigned privileges.

3

To assign a new role to your account after transferring privileges, select a role from

Select My New Role.

4

After configuring the required settings, click Transfer Administrator Privileges.

When a window appears indicating that privileges have been transferred, click OK.

< Note

• Administrator privileges can only be transferred to a user in the same organization as the administrator.

• SaaS administrator privileges cannot be transferred.

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Server settings

Configure the device status and SMTP server settings. Display or hide the MagicInfo

Lite or VideoWall menus.

To view and edit the server settings, select Server Settings.

MagicInfo Server

Managing external servers

DataLink server management

Add a DataLink server to MagicInfo Server to use additional functions. To manage a

DataLink server, click Datalink server management.

Managing the download server

Each main server has one download server by default. It is possible to add a download server in order to reduce load on the main server.

To manage the download server, click FTP Server Manager.

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Managing a MagicInfo Player S remote server

Remotely control MagicInfo Player S2 and MagicInfo Player S3 by registering a remote server on the server. To register a MagicInfo Player S remote server, click SPLAYER

Remote server management.

< Note

MagicInfo Player S does not support the remote control feature available through the registration process of a remote server.

View System Info.

View the MagicInfo Server system settings, OS information and JVM information.

To view the system information, select View System Info.

Managing SLM licenses

MagicInfo Server

View information about licenses activated for MagicInfo Server and manage licenses.

To manage licenses, click License Info.

< Note

Refer to the "Managing licenses" section in the MagicInfo Server user guide for further details.

Managing tags

Add tags to the MagicInfo Server. These tags can be assigned to devices or content files in a DLK element or playlist. A content file with a tag plays only on a device that has the same tag.

To manage tags, Click Tag Management.

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Diagnostic management

Examine and report the status of the server, VideoWall and MagicInfo Player I.

To examine the status of the server and the devices, Click Diagnostic Management.

MagicInfo Server

Installing and Using MagicInfo Mobile

By installing the MagicInfo Mobile application on your smartphone, you can access the server through the smartphone to manage devices and configure the server settings.

< Note

Refer to the "MagicInfo Mobile" section in the MagicInfo Server user guide for further details.

< Note

Refer to the "Settings" section in the MagicInfo Server user guide for further details.