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O p e r a t i o n / R e f e r e n c e G u i d e
MXD-430
4.3" Modero X Series® Wall/Flush Mount Touch Panel
T o u c h P a n e l s I n i t i a l R e l e a s e : 1 0 / 9 / 2 0 1 2
AMX Limited Warranty and Disclaimer
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This Limited Warranty and Disclaimer extends only to products purchased directly from AMX or an AMX Authorized Partner which include AMX Dealers, Distributors, VIP’s or other AMX authorized entity.
AMX warrants its products to be free of defects in material and workmanship under normal use for three (3) years from the date of purchase, with the following exceptions:
• Electroluminescent and LCD Control Panels are warranted for three (3) years, except for the display and touch overlay components are warranted for a period of one (1) year.
Disk drive mechanisms, pan/tilt heads, power supplies, and MX Series products are warranted for a period of one (1) year.
AMX lighting products are guaranteed to switch on and off any load that is properly connected to our lighting products, as long as the AMX lighting products are under warranty. AMX also guarantees the control of dimmable loads that are properly connected to our lighting products. The dimming performance or quality there of is not guaranteed, impart due to the random combinations of dimmers, lamps and ballasts or transformers.
AMX software is warranted for a period of ninety (90) days.
Batteries and incandescent lamps are not covered under the warranty.
AMX AutoPatch Epica, Modula, Modula Series4, Modula CatPro Series and 8Y-3000 product models will be free of defects in materials and manufacture at the time of sale and will remain in good working order for a period of three (3) years following the date of the original sales invoice from AMX. The three-year warranty period will be extended to the life of the product (Limited
Lifetime Warranty) if the warranty card is filled out by the dealer and/or end user and returned to AMX so that AMX receives it within thirty (30) days of the installation of equipment but no later than six (6) months from original AMX sales invoice date. The life of the product extends until five (5) years after AMX ceases manufacturing the product model. The Limited Lifetime Warranty applies to products in their original installation only. If a product is moved to a different installation, the Limited Lifetime Warranty will no longer apply, and the product warranty will instead be the three (3) year Limited Warranty.
All products returned to AMX require a Return Material Authorization (RMA) number. The RMA number is obtained from the AMX
RMA Department. The RMA number must be clearly marked on the outside of each box. The RMA is valid for a 30-day period. After the 30-day period the RMA will be cancelled. Any shipments received not consistent with the RMA, or after the RMA is cancelled, will be refused. AMX is not responsible for products returned without a valid RMA number.
AMX is not liable for any damages caused by its products or for the failure of its products to perform. This includes any lost profits, lost savings, incidental damages, or consequential damages. AMX is not liable for any claim made by a third party or by an AMX Authorized Partner for a third party.
This Limited Warranty does not apply to (a) any AMX product that has been modified, altered or repaired by an unauthorized agent or improperly transported, stored, installed, used, or maintained; (b) damage caused by acts of nature, including flood, erosion, or earthquake; (c) damage caused by a sustained low or high voltage situation or by a low or high voltage disturbance, including brownouts, sags, spikes, or power outages; or (d) damage caused by war, vandalism, theft, depletion, or obsolescence.
This limitation of liability applies whether damages are sought, or a claim is made, under this warranty or as a tort claim (including negligence and strict product liability), a contract claim, or any other claim. This limitation of liability cannot be waived or amended by any person. This limitation of liability will be effective even if AMX or an authorized representative of AMX has been advised of the possibility of any such damages. This limitation of liability, however, will not apply to claims for personal injury.
Some states do not allow a limitation of how long an implied warranty last. Some states do not allow the limitation or exclusion of incidental or consequential damages for consumer products. In such states, the limitation or exclusion of the Limited Warranty may not apply. This Limited Warranty gives the owner specific legal rights. The owner may also have other rights that vary from state to state.
The owner is advised to consult applicable state laws for full determination of rights.
EXCEPT AS EXPRESSLY SET FORTH IN THIS WARRANTY, AMX MAKES NO OTHER WARRANTIES, EXPRESSED OR
IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. AMX
EXPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED IN THIS LIMITED WARRANTY. ANY IMPLIED WARRANTIES THAT
MAY BE IMPOSED BY LAW ARE LIMITED TO THE TERMS OF THIS LIMITED WARRANTY. EXCEPT AS OTHERWISE LIMITED
BY APPLICABLE LAW, AMX RESERVES THE RIGHT TO MODIFY OR DISCONTINUE DESIGNS, SPECIFICATIONS, WARRAN-
TIES, PRICES, AND POLICIES WITHOUT NOTICE.
Table of Contents
Table of Contents
Transfer the Firmware File From the Flash Drive to the Touch Panel............................ 20
MXD-430 4.3" Modero X Series® Wall/Flush Mount Touch Panel i
Table of Contents
ii MXD-430 4.3" Modero X Series® Wall/Flush Mount Touch Panel
Introduction
Introduction
See more and do more with the most elegant interface designed specifically for dedicated room control. The
Modero X
®
Series Touch Panels provide several industry firsts, including a beautiful, panoramic capacitive multi-touch screen that provides users access to multiple applications with minimal navigation. It is hardwareready for support of Near Field Communication™ (NFC) Technology, to allow personalization of the user experience and productivity enhancing capabilities through integration with NFC capable personal devices.
The distinctive, low-profile design is engineered to sit perfectly on a table without obstructing views. Modero
X Series is the control surface that simply delivers more.
Features
Panoramic Control Surface – Combined with the new PanTastic UI, the panoramic touch panels take the user experience to a whole new level with an impressive control surface to perform activities much in the same way you use a computer – multi-tasking with dedicated spaces.
Future Technology Visions – Ready to support Near Field Communication (NFC) Technology, which promises short-range wireless technologies that deliver peer-to-peer communication by
'sharing, pairing and transaction' between RF devices like exchanging data/identities.
Enhanced Usability – External headset connections via Bluetooth or USB and HD video streaming.
Programmable LEDs - Two fully programmable red/green LEDs on the left and right sides of the panel can be used to display room states such as meeting room availability.
Graphic Leaps & Bounds – The Modero X Series includes some striking new intuitive UI functionality including: gesturing, swiping, dynamic reordering and enhanced animation capabilities
Perfect From Any Angle – Includes In-Plane Switching (IPS), the latest technology in popular tablet/mobile devices that delivers the widest viewing angles and the most accurate color reproduction on the market.
Modero X Dealer Benefits
Attract More Corporate Customers - The elegant design and simple beauty of the Modero X
Series will create demand from both new and current customers.
Address Unique Requirements – With a panoramic profile, the Modero X Series provides dealers with a solution for uses where multiple applications must be viewed simultaneously.
Differentiate Yourself – The Modero X Series offers design and technology features unmatched in the industry.
Modero X Customer Benefits
Multi-Task Capability – The contemporary design provides a large control surface, which allows multiple views for different activities such as presenting, controlling and previewing.
Simple to Use Interfaces – The capacitive multi-touch screen combined with intuitive userinterfaces makes it easy for anyone to operate sophisticated meeting room equipment.
MXD-430 4.3" Modero X Series® Wall/Flush Mount Touch Panel 1
MXD-430
MXD-430
Overview
The MXD-430 4.3” Modero X Series Wall/Flush Mount Touch Panel (FG5968-15) is ideal for boardrooms, conference rooms, or auditoriums where a control surface is needed to provide access to multiple functions simultaneously while remaining elegantly unobtrusive. In residences, it is perfect for kitchens, home theaters, or home offices where the panoramic control surface can be used to manage systems throughout the house.
viewable area of 2.2" x 3.7" (56 mm x 94 mm), 4.3" (107 mm) diagonal. The device communicates via
Ethernet (10/100 port, RJ-45 connector, supported IP and IP-based protocols: UCP, TCP, ICMP, ICSP, IGMP,
DHCP, Telnet, FTP, DNS, RFB for VNC, and HTTP) and USB (1 USB host 2.0, Type A port) (FIG. 2). The
for more information) and Bluetooth keyboard and mouse use via the optional MXA-BT Bluetooth Adapter.
Left LED Right LED
Sleep Button
NFC Sensor
FIG. 1 MXD-430 Wall/Flush Mount Touch Panel
2
RJ45 Port
Top
USB Port
FIG. 2 Rear of the MXD-430
MXD-430 4.3" Modero X Series® Wall/Flush Mount Touch Panel
MXD-430
Specifications
MXD-430 Specifications
Power Requirements:
Power Consumption:
PoE (Power over Ethernet), 802.3af, class 3
• Full-On: 6.5W maximum
• Standby: 4.2 W
• Shutdown: 1.9 W
• Start-Up Inrush Current: Not applicable due to PoE standard
External Power Supply
Required:
Optimal performance requires use of one of the following AMX PoE power supplies (not included):
• PS-POE-AF-TC, PoE Injector, 802.3AF Compliant (FG423-83)
• NXA-ENET8-2POE, Gigabit PoE Ethernet Switch (FG2178-63)
Front Panel Components:
AMX does not support the use of non-AMX specified/approved power supplies
NFC Transceiver: Antenna and transceiver for Near Field Communications device detection and interaction.
Light Sensor:
Motion Sensor:
Photosensitive light detector for automatic adjustment of the panel brightness.
Proximity detector to wake the panel when it is approached.
• Typical Range: 1 foot (30.48 cm)
• Maximum Range: 3 feet (91.44 cm)
• Range width: 10 degrees
LED Indicator:
Sleep Button:
Two programmable red/green LEDs on the left and right sides of the touch panel.
Single button on edge of panel for placing panel in sleep mode, for powering off the panel, and for accessing the Settings Pages.
-42dB ± 3dB sensitivity FET mic Microphone:
Speakers:
Rear Panel Components:
4 ohm, 2 Watt, 300Hz cutoff frequency
USB Port: USB connector used for keyboard and mouse connections, or for firmware uploads.
10/100 Base-T RJ-45 connector for Ethernet connectivity and PoE.
Ethernet 10/100 Port:
Touch Panel Display:
Display Type: TFT Active Matrix Color LCD with Fringe Field Switching (FFS) - Wide viewing angle technology
Display Size:
Viewable Area (W x H):
Viewing Angle:
3.3 x 4.8" (82 mm x 120 mm), 4.9" (119 mm) diagonal
2.2" x 3.7" (56 mm x 94 mm), 4.3" (109 mm) diagonal
• Vertical: ± 80°
• Horizontal: ± 80°
480 x 800 Screen Resolution
(W x H):
Aspect Ratio
(W x H):
Brightness:
Contrast Ratio:
Color Depth:
Backlight Type:
Touch Overlay:
Graphics Engine:
9:16
550 cd/m2
1000:1
16.7M colors
LED
Projected Capacitive; Multi-touch support, 3 simultaneous max.
G4 enhanced feature set supporting multi-touch and gestures, scrolling, transitions - See TPD4 Operation Reference Guide for more information.
MXD-430 4.3" Modero X Series® Wall/Flush Mount Touch Panel 3
MXD-430
MXD-430 Specifications (Cont.)
Communications:
Ethernet: 10/100 port, RJ-45 connector and cable. Supported IP and IP-based protocols:
UCP, TCP, ICMP, ICSP, IGMP, DHCP, Telnet, FTP, DNS, RFB (for VNC), HTTP
USB:
Near Field Communications
(NFC):
Supports standards ISO/IEC 15693, ISO/IEC 14443A, ISO/IEC 14443B;
Unique Identifier (UID), Typical Range = .25", Maximum Range = .5"
Bluetooth:
(1) USB host 2.0, Type A port: Firmware upgrade, Touch Panel File Transfer,
JPEG Image Viewer
• Mouse/Keyboard: HID Profile v1.1 (Requires MXA-BT Bluetooth Adapter)
• Handset: Hands Free Profile v1.5, Headset Profile v1.2 (Requires MXA-BT
Bluetooth Adapter and MXA-HST Bluetooth Handset)
Video:
Supported Video Codecs:
Supported Video Transport
Streams:
MPEG-2-TS: H.264 High Profile@Layer 4, AAC-LC up to 720p at 25 fps
(encode/decode)
One decode
Streaming/File Formats:
Audio:
Supported Audio Codecs:
MPEG-TS for MPEG2; HTTP for MJPEG
File Formats:
Intercom:
Operating
Environment:
• MP2 Layer I and II, MP3 (8 kHz, 11.025 kHz, 12 kHz, 16 kHz, 22.05 kHz, 24 kHz, 32 kHz, 44.1 kHz, 48 kHz)
• AAC-LC (8 kHz, 96 kHz)
• G.711 with MuLaw (VoIP encode/decode at 8kHz)
• USB Audio out USB port (head/Hand set support)
WAV, MP3
Full Duplex VoIP, SIP v2.0 (supported with AMX-CSG)
• Operating Temperature: 32° F to 104° F (0° C to 40° C)
• Storage Temperature: 4° F to 140° F (-20° C to 60° C)
• Operating Humidity: 20% to 85% RH
• Storage Humidity: 5% to 85% RH
• Power (“Heat”) Dissipation: On: 22.2 BTU/hr, Standby: 14.3 BTU/hr
Dimensions (HWD):
Weight:
Certifications:
Included Accessories:
Other AMX Equipment:
4 7/8” x 3 2/8” x 2 3/8” (120 mm x 82 mm x 61 mm)
0.80 lbs (0.36 Kg)
• FCC Part 15 Class B
• C-Tick CISPR 22 Class B
• CE EN 55022 Class B and EN 55024
• CB Scheme IEC 60950-1
• IC
• IEC/EN-60950
• RoHS/WEEE compliant
• MXD-430 Installation Guide (93-5968-15)
•
• MXD-430 Installation Template (68-5968-05)
• PS-POE-AT, High Power PoE Injector (FG423-81)
• PS-POE-AF-TC, POE Injector, 802.3af Compliant (FG423-83)
• MXA-BT Bluetooth USB Adaptor (FG5968-19)
• CB-MXP43, Rough-In Box and Cover Plate for Modero X Series Touch
Panel, 4.3" (FG039-19)
• MXA-CLK Modero X Series Cleaning Kit (FG5968-16)
• NXA-ENET8-2POE, Gigabit Switch, 8 Port POE, 2 Port SFP (FG2178-63)
4 MXD-430 4.3" Modero X Series® Wall/Flush Mount Touch Panel
MXD-430
Memory
The MXD-430 comes with 512 MB of SDRAM and 4 GB of Flash memory, neither of which can be upgraded.
A maximum of 2.4 GB is available to the user for projects.
Basic Operation
The MXD-430 is operated using its integral touchscreen, as well as the Sleep button on the top of the device
reactivate it.
Powering on the MXD-430
The MXD-430 may be powered on by touching and holding the Sleep button on the side of the device.
Microphone
The MXD-430 contains a built-in microphone above the touch screen for intercom capabilities. This microphone is concealed by the casing.
Audio/Video Capabilities
The MXD-430 has the capability of displaying multiple JPEG and PNG files at one time. The device also supports streaming motion JPEG video (of the sort used by many IP and Web cameras), as well as MP3 and
WAV audio files.
MXD-430 Features
Picture View
By connecting a USB drive via the device’s USB port, Picture View allows the MXD-430 to access JPEG
time, or the entire collection may be displayed for predetermined times. Picture View may be stopped at any time by removing the USB drive, and the MXD-430 will return to its default display page.
FIG. 3 Picture View display
MXD-430 4.3" Modero X Series® Wall/Flush Mount Touch Panel 5
MXD-430
Use of Picture View with the MXD-430 requires some form of access to the USB port on the rear of the device.
The maximum source resolution for Picture View is 1920x1920 pixels.The maximum displayed resolution is the same as the screen resolution.
To start Picture View:
1.
Connect a USB drive to the device. Picture View will automatically recognize all available images on the drive and start displaying them on the touchscreen.
2.
When the images begin to display, touch any place on the touchscreen to open the configuration popup
It may be accessed again by touching anywhere on the touchscreen.
6
Stop
Pause/
Resume
Random/
A-Z
Counter
Previous image saved
Next image saved
Timer
FIG. 4 Picture View configuration popup menu
3.
On the leftmost amber button, select between Rand (images display at random) and A-Z (images display in alphabetical order based on the name of the file).
4.
The four grey buttons allow scrolling through saved images and the rate of display:
The Previous Image Saved button returns the display to the first image uploaded by Picture View.
The Stop button stops Picture View and returns to the default panel page.
The Pause/Resume button allows the display to stop on one particular image. Press it again to resume the display procession.
The Next Image Saved button returns the display to the last image uploaded by Picture View. If the panel has not accessed all of the images available on a USB drive, Picture View will display the last one uploaded to date.
MXD-430 4.3" Modero X Series® Wall/Flush Mount Touch Panel
MXD-430
5.
On the rightmost red button, select the number of seconds a selected image will be displayed in Picture
View. This may be selected between 5, 10, 15, 30, and 60 seconds.
6.
The counter beneath the buttons displays the number of images currently uploaded by the MXD-430 versus the number detected on the USB drive.
Preview Mode and Normal Mode
Picture View has two modes: Preview Mode and Normal Mode. Preview Mode allows the user to configure
Picture View. Once a USB drive containing images is inserted into the panel, the images will begin to display.
Touching any place on the display will result in the configuration popup to slide from the bottom of the display.
Picture View goes into its Normal Mode when the MXD-430 goes into idle timeout while connected to a USB drive. Normal Mode displays images until the touchscreen is touched, or some other wakeup event is detected.
When the device goes back into timeout, Normal Mode will return to displaying images until the USB drive is removed from the device.
Picture View Send Command
The ^PIC Send Command stops either mode of Picture View, or starts Preview Mode. For more information, please refer to the Modero X Series Programming Guide, available at www.amx.com.
All images must be in JPEG format. PNG and other image formats cannot be viewed through Picture View.
Configuration
The MXD-430 is equipped with Settings Pages that allow you to set and configure various features on the panels. For more information on connecting and configuring the touch panel to a network, please refer to the
Modero X Series Programming Guide, available at www.amx.com.
Bluetooth Support
The MXD-430 allows the use of Bluetooth keyboard and mouse combinations, using HID Profile v1.1. Using a keyboard and mouse with the device requires use of the MXA-BT Bluetooth USB Adaptor (FG5968-19).
NFC
The MXD-430 supports Near Field Communications™ (NFC) Technology. NFC technology facilitates making transactions, exchanging digital content, and connecting electronic devices with a touch. NFC transmissions are short-range (from a touch to a few centimeters), working with existing contactless card technologies and containing built-in capabilities to support secure applications. By using NFC technology, users may receive access to touch panels and touch panel pages through access badges and other card options.
Common Access Card (CAC) Support
Card Type Card Unique
Identifier (UID)
8 byte UID
4, 7 or 10 byte UID (1)
4, 7 or 10 byte UID (1)
4 byte UID
4 byte UID
Not Supported
Card Data
Not Supported
Not Supported
Not Supported (2)
Not Supported
Not Supported (2)
Not Supported
Personal Identity
Verification (PIV)
Card holder UID
N/A 15693
14443A Non-Gov't
14443A Gov't
14443B Non-Gov't
14443B Gov't
FeliCa
N/A
Not currently
N/A
Not currently
N/A
(1) The UID can be a fixed unique number or a random number dynamically generated by the card.
(2) Requires contact card reader (not accessible via NFC)
The maximum range for the NFC antenna is 0.5" (12.7 mm), but the typical usage range is 0.25" (6.35 mm).
The antenna itself is accessible from the front of the panel, 3.25" (82.55 mm) from the left corner of the panel and 0.375" (9.53 mm) from the top edge. When using an NFC device with the MXD-430, you should align
your device’s antenna with the center of the touch panel’s antenna (FIG. 1).
MXD-430 4.3" Modero X Series® Wall/Flush Mount Touch Panel 7
MXD-430
To facilitate NFC antenna access, you may want to add an icon to the panel’s page(s), pointing to the location of the antenna on the panel.
For further information, please refer to the video available at the AMX Configure channel on YouTube: http://www.youtube.com/user/AMXconfigure
Cleaning the Touch Overlay and Case
The MXD-430 comes with the MXA-CLK Modero X Series Cleaning Kit (FG5968-16), which may be used to clean fingerprints and dirt from the device. This kit comes with cleaning cloths and a bottle of cleaning fluid specifically for use with the device.
When cleaning the device, do not directly spray the device with cleaning fluid. Instead, spray the cloth and then apply the cloth to the touch screen. Do NOT use abrasives of any type to clean the device, as abrasives may permanently damage or remove the device’s finish.
8 MXD-430 4.3" Modero X Series® Wall/Flush Mount Touch Panel
Installation
Installation
Overview
The MXD-430 may be installed directly into a solid surface environment, using either solid surface screws or the included locking tabs for different mounting options. Once installed, the MXD-430 is contained within a
a wall or into a Rough-In Box.
Back Box
Locking tab
Locking tab
FIG. 5 MXD-430 Back Box
Power Via Power Over Ethernet
Power for the MXD-430 is supplied via Power Over Ethernet (PoE), utilizing an AMX-certified, capacitive touch-compliant PoE injector or other approved AMX PoE power source. The incoming Ethernet cable should
be connected to the RJ45 port on the MXD-430 (FIG. 2).
MXD-430 4.3" Modero X Series® Wall/Flush Mount Touch Panel 9
Installation
Installing the MXD-430 into a wall
The MXD-430 comes with a clear plastic backbox (designed to attach the panel to most standard wall materials. This backbox has two locking tabs (one on each side) to help lock the backbox to the wall. These locking tabs are only extended AFTER the backbox is inserted into the wall. (FIG. 6).
When installing the backbox, make sure that the assembly is in the correct position and in the correct place. Once the locking tabs are extended and locked into place, removing the backbox may be difficult without having access to the back of the wall or causing damage to the wall.
For typical mounting surfaces, such as drywall, use the locking tabs as the primary method for securing the back box to the surface. For thin walls or solid surfaces, use mounting screws (not included).
Locking tab
MXD-430
(front)
Back box
Locking tab
Back box knockout
FIG. 6 Oblique rear view of MXD-430 back box installation
In order to guarantee a stable installation of the MXD-430, the thickness of the wall material must be a minimum of .50 inches (1.27cm) and a maximum of .875 inches
(2.22cm). The mounting surface should also be smooth and flat.
The maximum recommended torque to screw in the locking tabs on the plastic back box is 5 IN-LB [56 N-CM]. Applying excessive torque while tightening the tab screws, such as with powered screwdrivers, can strip out the locking tabs or damage the plastic back box.
To install the back box:
1.
Prepare the area by removing any screws or nails from the drywall before beginning the cutout process.
2.
For best results, use the MXD-430 Installation Template (68-5968-05) to ensure proper placement
to ensure that the touch panel and back box are properly aligned.
10 MXD-430 4.3" Modero X Series® Wall/Flush Mount Touch Panel
Installation
4 1/4"
(10.80 cm)
2 3/4"
(6.99 cm)
FIG. 7 MXD-430 Installation Template
Using the included template to select the final placement of the back box is highly recommended. The outside edges of the template are the same dimensions as the touch panel, which allows you to troubleshoot possible conflicts with wall edges, doors, and other potential obstacles.
3.
After ensuring proper placement, cut out the mounting surface for the back box, using the MXD-430
Installation Template as a guide.
Making sure the actual cutout opening is slightly smaller than the provided dimensions is highly recommended. This action provides the installer with a margin for error if the opening needs to be expanded. Too little wall material removed is always better than too much.
MXD-430 4.3" Modero X Series® Wall/Flush Mount Touch Panel 11
Installation
Mounting Surface
Back Box
Locking
Tab
Optional #4 Screws
Knockout
FIG. 8 MXD-430 Back Box Installation (Landscape)
4.
enough slack in the wiring to accommodate any re-positioning of the panel.
5.
knockout hole.
6.
Thread the incoming Ethernet and USB wiring (if USB access is desired) from the surface opening and through the knockout.
7.
Push the back box into the mounting surface. Insure that the locking tabs lie flush against the back box and that the back box goes freely into the opening.
8.
snug. Apply enough pressure to the screw head to keep the box flush with the wall: this ensures that the locking tabs will tighten up against the inside of the wall. The back box is clear to allow visual confirmation that the tabs have been extended and are gripping the wall, as well as in assisting with removal if necessary.
9.
For additional strength, #4 mounting screws (not included) may be secured through circular holes located
that these are flush with the back box.
10.
incoming wiring by attaching the panel connections to their terminal locations and applying power. Verify that the panel is receiving power and functioning properly to prevent repetition of the installation.
12 MXD-430 4.3" Modero X Series® Wall/Flush Mount Touch Panel
Locking Tab screws
Installation
FIG. 9 MXD-430 Back Box installed in wall
Do not disconnect the cables from the touch panel. The unit must be installed with the attached connectors before being inserted into the mounting surface.
11.
In installations where the wall surface may be uneven, apply a Wall Unit Mounting Pad (66-59668-26) section to the back of each corner of the device, corresponding to where the wall screws would be installed on the back box. When applied, the pad sections will help protect the back of the panel from uneven pressure during installation.
12.
gently but firmly on the ends until the snap “clicks” to lock it down.
MXD-430 4.3" Modero X Series® Wall/Flush Mount Touch Panel 13
Installation
Mounting Surface
Snap
Back Box
Latch Hooks
FIG. 10 Installing the MXD-430
If you see a gap between the panel and the back box, or feel any binding while locking down the panel, stop immediately and verify that no cables or other items are in the way. Do not force the panel into position, as this can cause damage to the touch screen or the panel electronics.
13.
Reconnect the terminal Ethernet and USB to their respective locations on either the Ethernet port or
NetLinx Master.
14 MXD-430 4.3" Modero X Series® Wall/Flush Mount Touch Panel
Installation
Uninstalling the MXD-430
to the mounting surface. In certain circumstances, such as firmware updates or other maintenance that requires accessing the device’s USB port, the device may need to be removed from the back box. The clip that locks down the MXD-430’s top edge may be unlatched in order to remove the device from the mounting surface.
To remove an MXD-430 from its back box:
1.
The top of the MXD-430 has a series of ventilation holes along the molding (FIG. 11). From each end,
count to the seventh holes on the center row.
2.
With a stout, strong point (a push pin or straightened paperclip, for example), carefully press straight into
panel and pull gently outward until the side of the panel is free of the snap. Use your other hand to stabilize the front of the touch panel.
Access holes
Snap
Front
FIG. 11 Location of access holes on MXD-430 molding
Always pull on the frame of the touch panel. NEVER pull on the glass edge.
3.
With the edge of the touch panel free, carefully lift down and out to remove the touch panel from the back box. Be careful not to pull on the cables or connectors.
4.
To reattach the panel to its back box, repeat the installation procedure on page 13.
For further information on this procedure, please refer to the video available at the
AMX Tech channel on YouTube: http://www.youtube.com/user/AMXtech
MXD-430 4.3" Modero X Series® Wall/Flush Mount Touch Panel 15
Installation
16 MXD-430 4.3" Modero X Series® Wall/Flush Mount Touch Panel
Configuration and Programming
Configuration and Programming
Programming the MXD-430 requires the use of the latest versions of NetLinx Studio and TPDesign 4, both available at www.amx.com.
Modero X Series Programming Guide
Information on Settings pages, panel configuration, and programming is included in the Modero X Series
Programming Guide, available at www.amx.com.
MXD-430 4.3" Modero X Series® Wall/Flush Mount Touch Panel 17
Configuration and Programming
18 MXD-430 4.3" Modero X Series® Wall/Flush Mount Touch Panel
Upgrading Firmware
Upgrading Firmware
Overview
The latest firmware (*.kit) file for each panel is available to download from www.amx.com. To download firmware files, go to the catalog page for your panel type, and click the link under “Firmware Files” on the
right side of the catalog page (FIG. 12):
FIG. 12 www.amx.com - example “Firmware Files” link on a touch panel catalog page
The ZIP file that is downloaded via this link contains the firmware (*.kit) file that can be loaded on the panel
(as well as release notes and any relevant programming instructions).
Upgrading Firmware via USB Flash Drive
Firmware and TPDesign4 files may be transferred to the panel via USB flash drive. When looking at the
device from the front, the MXD-430 has one USB port on the back of the device (FIG. 2).
Load the Firmware on a USB Flash Drive
1.
Insert the USB flash drive in an available USB port on your PC.
The flash drive must be in either FAT32 or FAT16 format.
32GB is the maximum acceptable size for flash drives used with touch panels
For wall-mounted panels (MXD-xxx), accessing the USB ports may require removing the panel from the wall mount (if a USB extension was not already installed).
2.
Create a directory on the USB flash drive with one of the following names, depending on the panel you are upgrading:
Note that the name must match exactly (do not include the quotes)
These directory names are not case-sensitive:
Directory Names for Firmware Files - by Touch Panel Type
Directory Name Panel Type(s)
“MXD-2000XL-PAN” MXD-2000XL-PAN-P (FG5968-05)
MXD-2000XL-PAN-L (FG5968-11)
MXD-2000XL-PAN-P-NC (FG5968-33)
MXD-2000XL-PAN-L-NC (FG5968-34)
“MXT-2000XL-PAN”
“MXD-1900L-PAN”
“MXT-1900L-PAN”
“MXT-1000”
“MXD-1000”
“MXT-700”
“MXD-700”
“MXD-430”
MXT-2000XL-PAN (FG5968-01)
MXD-1900L-PAN-P (FG5968-06)
MXD-1900L-PAN-L (FG5968-12)
MXT-1900L-PAN (FG5968-02)
MXT-1000 (FG5968-03)
MXD-1000-P (FG5968-07)
MXD-1000-L (FG5968-13)
MXT-700 (FG5968-04)
MXD-700-P (FG5968-08)
MXD-700-L (FG5968-14)
MXD-430-P (FG5968-15)
MXT-2000XL-PAN-NC (FG5968-32)
MXD-1900L-PAN-P-NC (FG5968-22)
MXD-1900L-PAN-L-NC (FG5968-23)
MXT-1900L-PAN-NC (FG5968-21)
MXT-1000-NC (FG5968-24)
MXD-1000-P-NC (FG5968-25)
MXD-1000-L-NC (FG5968-26)
MXT-700-NC (FG5968-27)
MXD-700-P-NC (FG5968-28)
MXD-700-L-NC (FG5968-29)
3.
Copy the firmware (.kit) file to be transferred (for example, “SW5968_ModeroX_v2_103_52.kit”) into this directory on the flash drive.
MXD-430 4.3" Modero X Series® Wall/Flush Mount Touch Panel 19
Upgrading Firmware
Make sure this is the only .kit file in this directory - if not, the latest version will be used.
4.
Eject or unmount the flash drive from the PC.
Transfer the Firmware File From the Flash Drive to the Touch Panel
1.
Connect the USB Flash Drive to the USB Type A port on the panel.
2.
Go to the Install Firmware setup page (Configuration->Admin->Install Firmware): a. Press and hold the Sleep button for 3 seconds to open the Settings page.
FIG. 13 Settings page b. From the Settings page, select the Configuration page. This may require entering a password.
c. From the Configuration page, select Admin.
d. From the Admin Configuration page, select Install Firmware.
3.
In the Firmware Installation page, select New to install new firmware from external disk.
4.
The popup page displays the name of the firmware file (for example,
“SW5968_ModeroX_v2_103_52.kit”).
5.
Select Yes, and follow the directions displayed on the popup.
6.
Once the panel reboots it will perform the firmware upgrade.
After the upgrade, the unit contains the newly loaded version of firmware.
20 MXD-430 4.3" Modero X Series® Wall/Flush Mount Touch Panel
Upgrading Firmware
Upgrading from Previous Firmware
The MXD-430 allows the option to revert the device to the previous firmware run before an upgrade. To upgrade the device from previously loaded firmware:
1.
From the Settings page, select the Configuration page.
2.
From the Configuration page, select Admin.
3.
From the Admin Configuration page, select Install Firmware.
4.
In the Firmware Installation page, select Previous.
5.
The Confirmation Dialog box (FIG. 14) will ask “Are you sure you want to install the following firmware?” The option to choose Yes will be enabled after five seconds. Press Yes to load the firmware listed, and No to return to the Firmware Installation popup window.
FIG. 14 Previous Firmware installation confirmation dialog box
6.
If you choose Yes, the device will retrieve the files and then reboot.
Returning to Factory Default Firmware
The MXD-430 allows the option to return the device to its original factory default firmware, which may be necessary in certain situations. To return the device to its factory default firmware:
1.
From the Settings page, select the Configuration page.
2.
From the Configuration page, select Admin.
3.
From the Admin Configuration page, select Install Firmware.
4.
In the Firmware Installation page, select Factory.
5.
The Confirmation Dialog box (FIG. 14) will ask “Are you sure you want to install the following firmware?” The option to choose Yes will be enabled after five seconds. Press Yes to load the firmware listed, and No to return to the Firmware Installation popup window.
FIG. 15 Previous Firmware installation confirmation dialog box
6.
If you choose Yes, the device will retrieve the files and then reboot.
MXD-430 4.3" Modero X Series® Wall/Flush Mount Touch Panel 21
Upgrading Firmware
Upgrading Firmware Via NetLinx Studio
The MXD-430 uses an Ethernet connection for programming, firmware updates, and touch panel file transfer via NetLinx Studio. If you have access to the panel’s network, you may transfer files directly to the panel through NetLinx Studio.
Firmware upgrades cannot be made through an Ethernet-connected PC to the touch panel, unless that PC is connected to the panel’s network. Upgrades cannot be made with NetLinx Studio through a USB connection to the panel from a PC. For more information on firmware transfers, please refer to the online help in NetLinx Studio.
To upgrade firmware via NetLinx Studio:
1.
Launch NetLinx Studio and select Settings > Master Communication Settings from the Main menu to open the Master Communication Settings dialog (FIG. 16)
FIG. 16 Master Communications Settings dialog box
2.
Click the Communications Settings... button to open the Communications Settings dialog box (FIG. 17).
FIG. 17 Communications Settings dialog box
3.
Click on the NetLinx Master radio button from the Platform Selection section.
4.
Click on the Virtual Master radio box from the Transport Connection Option section to configure the PC to communicate directly with a panel. Everything else, such as the Authentication, is greyed-out because this connection is not going through the Master’s UI.
22 MXD-430 4.3" Modero X Series® Wall/Flush Mount Touch Panel
Upgrading Firmware
5.
Click the Edit Settings button on the Communications Settings dialog to open the Virtual NetLinx Master
Settings dialog (FIG. 18).
FIG. 18 Virtual NetLinx Master Settings
6.
Within this dialog, enter the Master System number. The default is 1.
7.
In the Available Connections section, click on the IP address for the touch panel to select it.
8.
In the Virtual NetLinx Master Settings dialog box, click OK to close the box.
9.
In the Communications Settings dialog box, click OK to close the box.
10.
In the Master Communications Settings dialog box, click OK to save your settings and return to the main
NetLinx Studio application.
11.
Click the OnLine Tree tab in the Workspace window to view the devices on the Virtual System. The
default System value is 1.
12.
Right-click on the Empty Device Tree/System entry and select Refresh System to re-populate the list.
The panel will not appear as a device below the virtual system number, in the Online
Tree tab, until both the system number used in step 14 for the Virtual NetLinx Master
is entered into the Master Connection section of the System Settings page and the panel is restarted.
13.
The OnLine Tree should now display the connection to the device. The Connection Status Icon on the device may take up to five seconds to register the connection.
MXD-430 4.3" Modero X Series® Wall/Flush Mount Touch Panel 23
Upgrading Firmware
Viewing devices on the Virtual System
1.
After the Communication Verification dialog window verifies active communication between the Virtual
Master and the panel, click the OnLine Tree tab in the Workspace window (FIG. 19) to view the devices on the Virtual System. The default System value is 1.
2.
Right-click on the System entry (FIG. 19) and select Refresh System to re-populate the list. Verify the panel appears in the OnLine Tree tab of the Workspace window.
Virtual Master firmware version and device number
Panel firmware version and device number
FIG. 19 NetLinx Workspace window (showing panel connection via a Virtual NetLinx Master)
Downloading firmware
The panel-specific firmware is shown on the right of the listed panel.
Download the latest firmware file from www.amx.com and then save the Kit file to your computer. Note that each Kit file is intended for download to its corresponding panel. In some cases, several Kit files may be included in a .zip file; extract the .zip file to access the required Kit file.
1.
If the panel firmware version is not the latest available; locate the latest firmware file from
www.amx.com.
2.
Click on the desired Kit file link and after accepting the Licensing Agreement, verify download of the
Modero Kit file to a known location.
24 MXD-430 4.3" Modero X Series® Wall/Flush Mount Touch Panel
Upgrading Firmware
3.
Select Tools > Firmware Transfers > Send to NetLinx Device from the main menu to open the Send to
NetLinx Device dialog (FIG. 20). Verify that the panel’s System and Device number values match those values listed within the System folder in the OnLine Tree tab of the Workspace window.
FIG. 20 Send to NetLinx Device dialog window
4.
Select the appropriate Kit file from within the Browse for Folder window (FIG. 21).
FIG. 21 Browse for Folder window
5.
Select the panel’s Kit file from the Files section.
6.
Enter the Device value associated with the panel and the System number associated with the Master
(listed in the OnLine Tree tab of the Workspace window). The Port field is greyed-out.
7.
Click the Reboot Device checkbox if it is not already checked. This causes the touch panel to reboot after the firmware update process is complete.
8.
Click Send to begin the transfer. The file transfer progress is indicated on the bottom-right of the dialog.
9.
After the file transfer is complete, the panel will automatically reboot.
10.
After the panel has finished rebooting, right-click the associated System number and select Refresh
System. This causes a refresh of all project systems, establishes a new connection to the Master, and populates the System list with devices on your particular system.
11.
Confirm that the panel has been properly updated to the correct firmware version.
Verify you have downloaded the latest firmware file from www.amx.com and then save the Kit file to your computer.
MXD-430 4.3" Modero X Series® Wall/Flush Mount Touch Panel 25
Upgrading Firmware
26 MXD-430 4.3" Modero X Series® Wall/Flush Mount Touch Panel
Appendix: Troubleshooting
Appendix: Troubleshooting
Overview
This section describes the solutions to possible hardware/firmware issues that could arise during the common operation of a Modero X touch panel.
Panel Doesn’t Respond To Touches
Symptom: The device either does not respond to touches on the touch screen or does not register the touch as being in the correct area of the screen.
If the screen is off:
The device may be in Display Sleep Mode. Press and hold the Sleep button to wake up the panel.
The device may not be connected to power. Verify that the power source is connected to the device and receiving power.
Panel Isn’t Appearing In The Online Tree Tab
1.
Verify that the System number is the same on both the NetLinx Project Navigator window and the System
Settings page on the device.
2.
Verify the proper NetLinx Master IP and connection methods entered into the Master Connection section of the System Settings page.
Can’t Connect To a NetLinx Master
Symptom: I can’t seem to connect to a NetLinx Master using NetLinx Studio.
Select Settings > Master Comm Settings > Communication Settings > Settings (for TCP/IP), and uncheck the
"Automatically Ping the Master Controller to ensure availability".
The pinging is to determine if the Master is available and to reply with a connection failure instantly if it is not.
Without using the ping feature, a connection may still be attempted, but a failure will take longer to be recognized.
If you are trying to connect to a Master controller that is behind a firewall, you may have to uncheck this option. Most firewalls will not allow ping requests to pass through for security reasons.
When connecting to a NetLinx Master controller via TCP/IP, the program will first try to ping the controller before attempting a connection. Pinging a device is relatively fast and will determine if the device is off-line, or if the TCP/IP address that was entered was incorrect.
If you decide not to ping for availability and the controller is off-line, or you have an incorrect TCP/IP address, the program will try for 30-45 seconds to establish a connection.
Only One Modero Panel In My System Shows Up
Symptom: I have more than one Modero panel connected to my System Master and only one shows up.
Multiple NetLinx Compatible devices can be associated for use with a single Master. If the user does not assign a device number, one will be assigned automatically to the panel. When using multiple panels, different
Device Number values have to be assigned to each panel.
1.
Press and hold the Sleep button to open the Settings page.
2.
Press the Protected button, enter 1988 into the on-screen Keypad’s password field, and press Done when finished.
3.
Enter a Device Number value for the panel into the Device Number Keypad. The range is from 1 - 32000.
MXD-430 4.3" Modero X Series® Wall/Flush Mount Touch Panel 27
Appendix: Troubleshooting
28 MXD-430 4.3" Modero X Series® Wall/Flush Mount Touch Panel
Appendix - Troubleshooting
MXD-430 4.3" Modero X Series® Wall/Flush Mount Touch Panel 29
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