EWS Spectrum CS-TT10540-7000 Water Softener Product and Installation Manual
إعلان
إعلان
PRODUCT AND INSTALLATION MANUAL
Spectrum Softener
The salt softener preference or option for water hardness.
Note: not a filtration system
1
Revised 9/2015
Model Number:
CS-TT10540-7000
ALL FILTRATION PRODUCT PROUDLY MADE & ASSEMBLED IN THE USA
EWS, Inc./Environmental Water Systems office. 702.256.8182
Monday - Friday, 8:30 am - 4:30 pm Pacific Standard Time fax. 702.256.3744
www.ewswater.com e-mail. [email protected]
Retain this Product & Installation Manual for Maintenance and Information
Please Register this Product - It is a Requirement for Warranty
2
Table of Contents
IMPORTANT SAFETY INFORMATION – READ ALL ...............................................................................................................
INSTRUCTIONS BEFORE USING
FEEDWATER
POWER
............................................................................................................... 3
...............................................................................................................
...............................................................................................................
CAPACITY
4
4
4
...............................................................................................................
SETUP
UNPACKING AND INSPECTION
WHERE TO INSTALL THE SOFTENER 5
HARDNESS
...............................................................................................................
...............................................................................................................
3
5
5
CONTROL START-UP PROCEDURES ............................................................................................................... 10
SOFTENER
1. BRINE DRAW / SLOW RINSE POSITION
2. POSITION
3. FAST RINSE POSITION
4.
SERVICE
...............................................................................................................
...............................................................................................................
10
10
10
...............................................................................................................
SERVICE
CLEANING IRON OUT OF THE WATER SOFTENING SYSTEM ............................................................................
CHECKING FOR A SALT BRIDGE
BREAKING A SALT BRIDGE
...............................................................................................................
...............................................................................................................
CLEANING THE INJECTORS AND SCREENS ...............................................................................................................
11
11
11
11
WATER SOFTENER SYSTEM PARTS LIST ............................................................................................................... 14
3
Important Safety Information – Read All
CAUTION: Read and follow the information in this manual to minimize the risk of electric shock or personal injury.
IMPORTANT! If you are unsure about the installation of your water softener, contact EWS customer service or consult a professional plumber.
IMPORTANT! This system must be installed in compliance with applicable state and local codes, law, and regulations.
Instructions Before Using
•
•
•
•
Before beginning installation, read all instructions completely. Then obtain all the materials and tools needed for installation.
NOTE: Failure to install the EWS Spectrum Softener correctly voids the warranty.
-
-
Perform installation according to state and local plumbing codes.
- Use of flexible stainless steel connections is highly recommended (if code applicable) to connect unit to water supply. Allows for flexibility for tank expansion under pressure (see installation section in this manual)
Use of teflon tape is the only sealant to be used on threaded connections.
Use only lead-free solder and flux for sweat-solder connections, as required by state and federal codes.
Handle all components of the system with care. Do not drop, drag or turn components upside down.
Existing Plumbing: Condition of existing plumbing should be free of lime &/or iron buildup. Pipe should be replaced if any heavy buildup exists. Pre-existing conditions will effect the performance of this system.
•
•
Be sure the floor under the water softening system is clean and level.
The system uses 120 volt-60Hz electrical power. Always use the supplied power cord and transformer.
-
-
Plug power cord into an indoor 120 volt, grounded and unswitched (dedicated) outlet.
Properly ground system to conform with all codes and ordinances.
•
•
• Install system in a protected area. Be sure electric outlet and transformer do not come in contact with water.
See
-
-
-
-
Do not attempt to treat water over 110°F with the system.
Always connect the system to the proper or correct water supply pipe before the water heater.
Do not expose system to freezing temperatures. Water freezing in the system causes equipment damage.
Do not install in direct sunlight. Heat from sun may cause damage.
Minimum inlet water pressure is 20 psi. Maximum constant inlet water pressure is 75 psi.
Use pressure reducing valve if necessary to prevent high pressure and problem pressure surges above 75 psi.
Sodium (sodium chloride) used in the water softening process should be considered as part of your overall dietary salt intake. Contact physician if you are on a low sodium diet.
•
•
• Potassium (potassium chloride - KCl) is another salt and not the potassium (K) found in bananas. Used in the water softening process should be considered as part of your overall dietary salt intake.
Warning:
other issues related to heart conditions, diabetes, medications, skin rashes
-
-
Use clean water softening salts only, at least 99.5% pure. (see start-up section in this manual for more information)
Failure to use the correct salt may create a health hazard or maintenance problems.
Use nugget, pellet or coarse solar salts.
Do not use rock, block, granulated or ice cream making salts.
Always keep the salt lid in place unless servicing the unit or replenishing salt.
CAUTION:
• Do not use with water that is unsafe or of unknown quality. Well water needs to be properly and completely tested before the specification of any filtration and treatment system(s).
• Test water periodically to verify that the system is performing satisfactorily.
• Discard small parts remaining after the installation.
Note: Any EWS System can be combined with EWS softeners (hot-side only) and/or additional EWS sink filtration product based on consumer preference, need, and/or based on the local water conditions. Larger units available. Any questions please inquire with EWS, Inc.
4
System Schematic for CS-TT1054-7000
All measurements are approximates and system heights may have variances up to 1”.
Review this Manual for Proper Setup, Installation and Start-up of this System valve
Highly Recommended:
Stainless steel corrugated water connectors, PEX or PVC Sch 40 have a flexible capability that may assist with issues where the the rough and finish measurements are slightly off or where pressure surges/spikes or back pressure occur. This flexible connection can prevent tank and valve issues where rigid or hard pipe may create a problem over time. Perform all plumbing according to state or local codes.
Note: color of tank may vary
18 1/2” overall height
62” height to center of bypass
58” tank height
54” brine tank cover resin tank brine tank brine overflow
34 1/2” self leveling base
(not shown) safety brine valve assembly, float assembly and air check contained within this brine tank valve controls complete assembly of valve, bypass and provided adaptors - overall length front to back 18” valve body built-in bypass
1”
11/4”
& 11/2” MNPT adaptors provided removable valve cover
D
A
B
C
3/4” drain fitting with grey clip
B
D
C
3” on center model number and labeling
NOTE: Clips may be either
Red
or
Blue.
For Illustration Purposes: Clips are shown in Red connection clips are used
**
A (1) - clip, top cap assembly,
B (2) - clips, valve to bypass,
C (2) - clips, bypass to adaptors,
D (2) - clips, bypass assembly
Setup
Unpacking and Inspection
Check the system components for damage or missing parts.
Where to Install the Softener
Consider the following points when determining where to install the water softener:
• Place the system as close as possible to a sewer drain or some other drain location.
CAUTION:
Any drain line exceeding 20” in total length and/or is expected to flow over 5” above the height of the drain port requires an increase in the installed drain line from 3/4” to 1”.
Install a non-restrictive check valve in drain line if water is expected to flow 5” above drain port.
• Do not install the softener where it would block access to the water heater, or access to the main water shutoff, water meter, or electrical panels. Always connect the system prior to the water heater(s).
• Consider placing softener on the inlet supply to the water heater(s) or the “hot-side” only to eliminate the need for soft water loop or bypass of other water lines. This will soften only the hot water in the home or facility. This will reduce the use of salt and harmful brine discharge and provide the benefits where it will do the most good.
• Keep outside faucets on hard water to prevent harm to plants, lawn and water issues with pools, spas, and other features.
• Keep cold water side of faucets at kitchen sinks, wet bars and ice-makers on hard water to avoid drinking or using for consumption salt softened water. Avoid or minimize cold water treatment if possible.
• Install the softener in a place where water damage is least likely to occur if a leak develops.
• A 120V grounded and unswitched electrical outlet is needed to plug in the transformer. If outlet is over 7” away use 18 gauge extension to connect up to 100’ feet away. Do not exceed 100’.
• Install the system where it will not be subject to temperatures outside of the limits stated in the
Specification section or exposed to direct sunlight.
Hardness Setting
Factory setting is pre-set at 25 grains
Municipal Water
EWS recommends that you call your local water company to determine your water hardness in grains per gallon* and iron. A reset may only be needed if water hardness exceeds 30 or more grains per gallon.
Well Water
EWS recommends that you have your water tested professionally for accurate information in order to specify the correct product for your water condition and application. Go to www.ewswater.com, find the information for well water and information on Well Water Testing for a proper list of items to test and a referral to a lab.
*How to calculate the grain of hardness
When water hardness is provided in a larger number, it is most likely parts per million (PPM) or milligrams per liter (mg/l). Simply divide that number by 17.1 to arrive at the grains per gallon reference point. For example, hardness is reported as 325 mg/l or ppm than the reference is 19 grains (325 divided by 17.1 = 19)
5
6
Installation Instructions - Softener Unit (CS-TT1054-7000)
4.
INSTALLATION
1.
2.
3.
Turn off gas or electric supply to the water heater(s).
Turn off the main water supply.
Open a hot and cold faucet to drain house water pipes.
NOTE: Keep those hot and cold faucets open until these instructions tell you to close.
Move the system assembly into installation position. Be sure the installation surface is level and smooth.
CAUTION:
Check that Valve is securely fastened to the Tank.
Factory assembly of Valve to Tank connection is performed according to specifications. However in transportation, delivery and movement to the installation position this connection may have loosened. It is important to make sure this connection is tight and if necessary hand-tighten only in a clockwise direction to ensure this connection.
NOTE:
System has a self-leveling base which can compensate for any slight floor pitch.
Refer to “Instructions Before Usng” on page 7 and “Where To Install The System” on page 8.
5.a
In the parts bag: Locate the Bypass Valve and 2 red clips
Connect Bypass Valve to the Valve by inserting male end of the Bypass Valve completely into the Valve body.
Make sure that male end is fully inserted into Valve and only then install the clips to secure that connection.
CAUTION:
nector into the valve body. If the connector is inserted properly the clip insertion path will be clear. Installer is responsible for securing plastic clips when attaching bypass and adaptors.
CAUTION:
To remove clips simply use pliers and hold tab at top and pull straight up and out.
Check that all surfaces are clean of any debris before inserting Bypass Valve into valve body.
NOTE: Clips may be either
Red
or
Blue
For Illustration Purposes: Clips are shown in Red
WARNING:
Make sure on the Bypass Valve both Inlet and
Outlet Valves are in the bypass position
NOTE:
When Inlet and Outlet Valves are in the bypass position the holes appear at the top and bottom as shown in the illustration to the right.
Illustration of Bypass Valve in the bypass position
Top View
Outlet Inlet
Inserted Adaptors for Water Line
Connections
Insert Connections into Valve Body
5.b
In the parts bag:
Bypass Valve.
Locate the 1”, 1 1/4” or 1 1/2” MNPT Adaptors.
Select the proper sized Adaptor for your incoming/outgoing water lines and connect the Adaptors to the supplied
NOTE: 1” adaptors with clips may already be inserted for shipping purposes. This is also the most common line
size. Flow rate to system is determined by the incoming line size. If needed, select and use proper adaptor
(1”, 1-1/4”, or 1-1/2”) for the line size that the system is being installed on.
If needed, to remove clips simply use pliers and hold tab at top and pull straight up and out.
CAUTION:
The clips will break if you attempt to force into position without fully inserting the male end con- nector of Adaptor into the Bypass. If the connector is inserted properly the clip insertion path will be clear. Installer is responsible for securing plastic clips when attaching bypass and adaptors.
7
Installation Instructions - Plumbing Connections
7.
6.
Locate water line or pipe to be cut and make sure of direction of water flow.
CAUTION:
Do not cross-connect or plumb backwards. Make sure of the direction of water flow from cut pipe to be connected.
Plumb INLET and OUTLET connections to and from the system.**
• It is highly recommended to use stainless steel corrugated flexible water connectors, PEX or PVC Sch 40.
• Be sure the incoming hard water supply is directed to the INLET port of the valve.
• The valve body of the control is marked with arrows indicating the proper flow direction.
• Connections are illustrated below.
•
•
**
Highly Recommended:
•
Stainless steel corrugated flexible water connectors, PEX or PVC Sch 40 have a flexible capability that will assist with the installation where the rough and finish measurements are slightly off.
Flexible connections may prevent tank and valve issues where rigid or hard pipe create problems over time where the installed system is on a bottom or top floor of a home and/or where the home location is on the top or the bottom of a hill where head pressure or pressure variances will occur or wherever pressure variations cause tank to flex or move.
Flexible connections are recommended where high pressure, pressure surges/spikes or pressure variations occur
CAUTION:
An operating and maintained pressure reducing valve (PRV) may be required on the main water line and prior to the system to regualte pressure. If applicable, a check valve on the main supply before the system or a check valve on the outlet side of the the system (water heater will require expansion tank) to prevent backflow and excessive head pressure may be required. vacuum break voids the warranty.
WARNING:
Any pressure on the system exceeding, surging or spiking above 75 psi and any negative pressure due to
Illustration of complete assembly of valve, bypass and provided adaptors
valve body built-in bypass 1”, 1 1/4” & 1 1/2”
MNPT adaptors provided
Recommended 1”, 11/4” or 11/2” flexible connection (not supplied)
D
A
B C
Outlet
valve controls
1” MNPT drain fitting with grey clip
B
D
C
Inlet
model number and labeling
Note: a total of seven (7) connection clips are used
A (1) - clip, top cap assembly, B (2) - clips, valve to bypass, C (2) - clips, bypass to adaptors, D (2) - clips, bypass assembly
NOTE: Clips may be either
Red
or
Blue.
For Illustration Purposes: Clips are shown in Red
CAUTION: If making a soldered copper installation, do all sweat soldering before connecting
pipes to the bypass valve. Torch heat will damage plastic parts.
** It is highly recommended to use stainless steel corrugated flexible water connectors.
CAUTION: When turning threaded pipe fittings onto plastic fittings, use care not to
cross-thread, strip threads and/or over-tighten.
CAUTION: Use Teflon tape only on all external pipe threads. Do not use pipe joint compound.
CAUTION: Support inlet and outlet plumbing in some manner (use pipe hangers) to keep
the weight off of the valve fittings.
8
Installation Instructions
Install drain line
8.
Plumb rigid tubing (PVC recommended if code applicable) directly to the 3/4” MNPT drain fitting.
NOTE: Install a union on drain line in order make any future service or need to disconnect easy.
9.
Connect and route the valve drain line to the drain point.
CAUTION:
•
•
Any drain line exceeding 20’ in total length and/or is expected to flow over 5’ above the height of the drain port requires an increase in installed drain line from 3/4” to 1”.
Install a non-restrictive check valve in drain line if water is expected to flow 5’ above the drain port.
10.
Locate the end of the drain line at a suitable drain point. Provide an air gap of at least 1 1/2” between the end of the drain line and the drain point.
See Air Gap illustration to the right
CAUTION:
•
WARNING:
•
Tie, wire or secure drain line in place at the drain point to prevent movement and avoid home damage.
Restrictions may apply to softener use and the brine discharge into septic systems and municipal treatment systems. Inquire with your local, city, county or state for more information.
Install brine overflow drain line
11.
Attach hose to the brine overflow connection located on the side of the brine tank. Use a clamp or tie-down to hold hose securely in place.
Locate the other end of the hose at a drain point as shown in illustration to the right or some other location to allow overflow as a precaution to avoid home damage.
brine overflow connection overflow hose
Install electrical connection
12.
Connect electrical power by plugging the transformer into a 120V grounded and unswitched electrical outlet.
If outlet is over 7” away use 18 gauge extension to connect up to
100’ feet away. Do not exceed 100’.
NOTE:
Power consumption is that of a radio alarm clock, doorbell or timer clock used for sprinklers or irrigation.
PROCEED TO THE PROPER STARTUP OF THIS SOFTENER SYSTEM
Startup Procedures - All Systems - Tank Fill
FLUSH AND CLEAR HOME LINES WITH SYSTEM STILL IN BYPASS
13.
Keep Bypass Valve in “bypass” position and follow startup procedures
Illustration of Bypass Valve in Bypass
Outlet
Top View
Inlet
NOTE:
Holes appear on the top and bottom of Bypass Valve when in bypass
(see illustrationto the right)
Outlet Valve in Bypass
Inlet Valve in Bypass
9
14.
Turn back on gas or electric supply to the water heater(s).
15.
Slowly open the main water supply and observe a steady flow from both hot and cold faucets that were opened earlier. Check plumbing work for leaks and fix immediately if any are found.
NOTE: Remove the aerators or any restriction at the end of the faucets and let the faucets run for a few minutes
until water is free from foreign material that may have resulted from installation or material that typically loosens up when shutting off and turning on the water at the main supply.
16.
Once all bypassed water has been allowed to run clear - Shut off both hot and cold faucets.
NOTE: If water appears cloudy, allow to run for several more minutes until all air is expelled or until clear.
TANK FILL - SLOWLY
17.
Now it is time to fill and flush the system to properly start up the system.
Careful to follow instructions to prevent water hammer or unnecessary pressure on tank, valve and softener resin within tank.
Inlet Side Only:
(see illustration to the right)
Slowly Crack Open
Turn inlet side valve counter-clockwise where hole appears as illustrated.
Only enough where you start to hear the water flowing into the tank.
CAUTION:
Bypass Valve is only a 1/4 turn.
Allow the tank to fill SLOWLY.
Illustration of Bypass Valve - Partially Open Inlet
Top View
Outlet Valve in Bypass
Outlet
Closed
Inlet
Inlet Valve
Partially Open to Fill System
Slowly
PROCEED TO THE PROPER FLUSH OF THIS SYSTEM
10
Startup Procedures - All Systems - Flushing the System
SETTING THE TIME OF DAY WHILE THE TANK IS FILLING SLOWLY
18.
While tank is slowly filling, Set the Time of Day by presssing either the Up or Down Button.
The Parameter Display will read “TD” for Time of Day and the Programming Icon will appear
Continue to press either Up or Down Button until the Data Display reads the current time of day.
If after 12:00 (noon) then the PM Indicator should be lit.
Once set, allow up to 10 seconds and the “TD” and will disappear.
What you will see on the display:
•
•
•
Current Time of Day, a PM Indicator (if applicable)
The display alternates between time of day and the volume remaining before regeneration.
In Service Icon
The diagram to the right is an illustration of the system valve controls and all the displays for your reference.
Please follow the directions above to set the time of day.
Please follow the directions below to manually advance the system through each step of the regenration and start up procedure.
Error
Information
Icon
In Service
Icon
Parameter
Display
Programming Icon
Data
Display
PM
Indicator
Extra Cycle
Button
Up
Button
Down
Button
FLUSHING THE SYSTEM
18.
Allow the tank to fill slowly with the inlet side of the Bypass Valve still only PARTIALLY open.
Once the tank is filled completely, open the Inlet Side ONLY all the way.
CAUTION:
The outlet side of the Bypass Valve remains closed and in the bypass position until this flushing procedure has been completed
19.
Manually start a regeneration to flush the system and check the softeners’ operation.
DO NOT ADD SALT UNTIL THIS PROCEDURE IS COMPLETE AND YOU ARE INSTRUCTED TO DO SO.
CYCLE # 1 - BACKWASH:
Press and hold (5 seconds) the Extra Cycle Button until the Parameter
•
•
Display flashes “B1” and the Data Display reads “----”.
You will hear the valve engage and it will take about 30 seconds until cycle #1 “B1” is reached.
Once cycle #1 “B1” begins the Parameter Display will stop flashing. It will read “B1” and the Data Display is counting down from 9:59 in 1 second increments. This is a 10 minute cycle.
•
Allow this cycle to run for at least 5 minutes to properly backwash the softener resin.
11
Startup Procedures - All Systems - Final Setup for the System
19.
Continued - Manually start a regeneration to flush the system and check the softeners’ operation.
CYCLE # 2- BRINE DRAW & SLOW RINSE: Press the Extra Cycle Button until the Parameter Display
flashes “BD” and the Data Display reads “----”.
•
You will hear the valve engage. Once cycle #2 “BD” begins the Parameter Display will stop flashing. It will read “BD” and the Data Display is counting down from 59:59 in 1 second increments. This is a 60 minute (1 hour) cycle.
•
Allow this cycle to run for at least 5 minutes.
CYCLE # 3- BACKWASH:
Press the Extra Cycle Button until the Parameter Display flashes “B2” and the
Data Display reads “----”.
•
You will hear the valve engage. Once cycle #3 “B2” begins the Parameter Display will stop flashing. It will read “B2” and the Data Display is counting down from 4:59 in 1 second increments. This is a 5 cycle.
•
Allow this entire cycle to run the full 5 minutes.
CYCLE # 4- RAPID RINSE:
Press the Extra Cycle Button until the Parameter Display flashes “RR” and the
Data Display reads “----”.
•
You will hear the valve engage. Once cycle #4 “RR” begins the Parameter Display will stop flashing. It will read “RR” and the Data Display is counting down from 9:59 in 1 second increments. This is a 10 cycle.
•
Allow this cycle to run for at least 5 minutes.
CYCLE # 5- BRINE REFILL: Press the Extra Cycle Button until the Parameter Display flashes “BF” and the
Data Display reads “----”.
•
•
You will hear the valve engage. Once cycle #5 “BF” begins the Parameter Display will stop flashing. It will read “BF” and the Data Display is counting down from 11:59 in 1 second increments. This is a 12
minute
Allow this entire cycle to run the full 12 minutes to fill brine tank. Allow the valve to go back into the
In Service position. You will see the In Service Icon upon the completion of all the cycles.
NOTE: There will only be about 4”-8” of water at the bottom of the brine tank. Brine tank should never be filled with water and is a sympton of a restriction in one or more cycles. See troubleshooting if this situation occurs.
NOTE: Although the materials used in the manufacturing of this water softener will not contaminate your water supply, the softener due to the open brine tank could become contaminated during shipment and installation. To sanitize the system, add one cup of unscented common bleach to the water in the brine tank and repeat Step 19 - Cycle #’s 1 through 5.
ADDING SALT (EITHER SODIUM OR POTASSIUM CHLORIDE)
20. Remove the brine tank cover and add salt into the tank. Use only nugget, pellet or coarse solar salt with a purity of 99.5% or higher. DO NOT use rock, block, granulated, and ice cream-making salts, or salt with iron removing additives. Keep the cabinet cover closed unless servicing or refilling with salt.
FINAL PROCEDURE
21. Open the Outlet Side of the Bypass Valve.
22. With the valve In Service, manually initiate a complete regeneration with the salt as the final installation step.
Press and hold (5 seconds) the Extra Cycle Button until the Parameter Displays flashes “B1” and the Data Display reads “----”. Allow the valve to go through a complete regenration which will take up to 105 minutes (1 hour and 45 minutes).
This regeneration will: a) b) c)
Fill the brine tank with the appropriate amount of water for use and softening.
Complete the final flushing and conditioning of the water softener.
Re-classify the resin bed and ready the system for use and softening.
12
Features Of The System Valve In Order To Assist You
While in service, the display alternates between time of day and the volume remaining before regeneration.
Power backup that continues to keep time and the passage of days for a minimum of 48 hours in the event of a power failure.
Note: During a power outage, the control goes into a power-saving mode. It does not monitor water usage during a power failure but it does store the volume remaining at the time of power failure and will automatically regenerate based on that metered information at the time of power failure.
Service Procedures
Checking for a Salt Bridge
A hard crust or “Salt Bridge” can form in the lower half of the salt storage tank. This can be deceiving because the tank will appear to have plenty of salt, but underneath, salt has hardened and when the system regenerates, water cannot quite reach this level to be made into brine (water and salt).
Breaking a Salt Bridge
Take a wooden broom handle and carefully push it down into the salt, working it up and down. If the tool strikes a hard object (be sure it’s not the bottom or sides of the tank), it’s probably a salt bridge. Carefully break the bridge with the broom handle. Do not pound on the walls of the tank.
NOTE: Salt bridges are typically caused by high humidity or using the wrong kind of salt. In humid areas it is best to fill with
less salt, more often. Use only nugget, pellet or coarse solar salt with a purity of 99.5% or higher. DO NOT use rock, block, granulated, and ice cream-making salts, or salt with iron-removing additives.
Cleaning Iron Out of the Water Softening System
The system is designed to remove minerals like calcium and magnesium from household water. EWS recommends periodic resin bed cleaning if your iron rating is high. Clean the bed at least every six months, or more if iron appears in the soft water between cleanings.
Cleaning the Injector and Screen
1)
2)
3)
4)
6)
7)
8)
9)
5)
Turn off water supply to system and using the built-in bypass put the system in the bypass position.
Relieve water pressure in the system by stepping the control into the backwash position momentarily. Return the control to the service position.
Unplug electrical cord from outlet.
Push down on the injector cap. Remove the injector cap clip.
To replace injector and screen.
a) Pull the screen and injector throat/nozzle/check ball assembly out of the valve body. b) Insert a new injector throat/nozzle/check ball assembly, be sure they are sealed tightly. Install a new screen.
c) Apply silicone lubricant to new injector cap seal.
Reinstall the injector cap and clip.
Return bypass to normal service position. Water pressure should now be applied to the system.
Check for leaks at all seal areas. Check drain seal with the control in the backwash position.
Plug electrical cord into outlet.
10) Re-set time of day if necessary and cycle the control valve manually to assure proper function (see start-up procedure). Make sure control valve is returned to the service position.
11) Make sure there is enough salt in the brine tank.
12) Start regeneration cycle manually if water is hard.
13
Troubleshooting
Softener Fails To Regenerate. A. Electrical service to unit has been interrupted. A. Assure permanent electrical service
(check fuse, plug, pull chain or switch).
B. Timer programming bad (improper programming). B. Check programming and reset as needed.
Softener Delivers Hard Water. A. By-pass valve is open.
B. No salt in brine tank.
A. Close by-pass valve.
B. Add salt to brine tank and maintain salt
Unit Uses Too Much Salt.
Loss of Water Pressure.
Loss of Resin Through Drain
C. Injectors or screen plugged.
D. Insufficient water flowing into brine tank.
E. Hot water tank hardness.
F. Flow meter jammed.
G. Flow meter cable disconnected or not
plugged into meter.
H. Improper programming.
A. Improper salt setting.
C. Improper programming.
I. Plugged brine line or air check.
B. Excessive water in brine tank.
B. Iron buildup in water conditioner.
J. Salt bridge has formed.
K. No water in brine tank.
L. Unit is plumbed backwards.
M. Water hardness has increased or is set
incorrectly.
N. Water pressure is too low.
A. Iron buildup in line to water conditioner. level
C. Clean or replace injectors and screen.
D. Check brine tank fill time and clean brine
line flow if plugged.
E. Repeated flushings of the hot water tank is
required.
F. Check flow indicator light for flow. Remove
obstruction from flow meter.
G. Check meter cable connection to timer
and meter.
H. Reprogram the control to the proper
regeneration type, inlet water hardness,
capacity or flow meter size.
I. Remove and clean any sediment from
brine tank and brine valve assembly.
J. Refer to Breaking a Salt Bridge
K. Ensure safety float is not stuck.
L. Check that the unit is plumbed correctly.
M. Retest hardness and change settings
N. Line pressure must be at least 20psi.
A. Check salt usage and salt setting.
B. See problem Excessive Water in Brine Tank.
C. Check programming and reset as needed.
A. Clean line to water system.
B. Clean control and add resin cleaner to resin
bed. Increase frequency of regeneration.
Line.
A. Air in water system.
B. Drain line flow control is too large.
A. Assure that well system has proper air
eliminator control and check for dry well condition.
B. Ensure drain line flow control is sized correctly.
Iron in Softened Water. A. Fouled resin bed. A. Check backwash, brine draw and brine tank fill.
Increase frequency of regeneration.
Increase backwash time.
B. Iron content exceeds recommended parameters. B. Add iron removal filter or system.
Excessive Water in Brine Tank. A. Plugged drain line flow control.
Salt Water in Service Line.
B. Brine valve failure.
C. Improper programming.
A. Plugged injector system.
B. Improper programming.
C. Foreign material in brine valve.
D. Foreign material in brine line flow control.
E. Low water pressure.
Softener Fails to Draw Brine.
Drain Flows Continuously.
Loss of capacity.
A. Drain line flow control is plugged.
B. Injector is plugged.
C. Improper programming.
D. Line pressure is too low.
A. Foreign material in control.
A. Increased raw water hardness
B. Brine concentration and/or quantity.
C. Resin fouling. Future fouling.
D. Poor distribution, channeling
(uneven bed surface).
A. Clean flow control.
B. Clean brine valve.
C. Check programming and reset as needed.
A. Clean injector and replace screen.
B. Check programming and reset as needed.
C. Clean or replace brine valve.
D. Clean brine line flow control.
E. Raise water pressure.
A. Clean drain line flow control.
B. Clean or replace injectors.
C. Check programming and reset as needed.
D. Increase line pressure (line pressure must be
at least 20psi at all times.)
A. Remove piston assembly and inspect bore,
remove foreign material & check control in
various ports.
A. Reset unit to the new capacity.
B. Keep brine tank full of salt at all times. Clean it
yearly. Salt may be bridged.
C. Replace resin.
D. Check distributors and backwash flow.
14
Softener Operation Information and Specifications
As water enters the softener, it passes over a resin bed in a special tank. The resin consists of tiny beads of a plastic called styrene. These beads attract and hold sodium ions and exchange the sodium for hardness ions when encountered. Over time, the resin becomes saturated with hardness ions and no longer removes hardness materials. The softener goes into a “regeneration” to flush hardness materials to the drain and refresh the resin with sodium. Regeneration is typically programmed to take place in the middle of the night when little or no water is in use in the home or facilty.
Regeneration consists of the following:
Backwash
Cycle #’s 1 & 3
Backwash is a rapid upward flow of water that loosens the resin bed and flushes iron particles (if applicable), dirt and sediments filtered in the bed out to the drain.
Brine Draw / Slow Rinse
Brine Draw:
Cycle # 2
The process in which brine is drawn out of the brine tank and passed through the resin in a downward direction. This rinses the resin and large amounts of sodium ions replace the hardness ions accumulated during service.
Slow Rinse:
After brine is completely removed from the brine tank into the resin tank the brine valve closes. Water replaces any remaining brine from the resin, flushing hardness ions removed from the resin to drain (brine discharge).
Fast Rinse
Cycle # 4
Fast Rinse is a fast flow of water down through the resin tank that follows a Backwash. This flushes all remaining brine from the tank and packs the resin bed for softening efficiency.
Brine Fill
Cycle # 5
Brine is water saturated with large amounts of a salt (sodium or potassium chloride). During brine fill, water flows into the salt storage area after each regeneration and dissolves salt. During the regeneration process, brine solution is drawn into the resin tank and hardness ions on the resin beads are exchanged for sodium ions.
In Service Position
When the softener is In Service, it is flowing water through the system and removing hardness minerals (naturally-found calcium and magnesium minerals) by exchanging these hardness minerals for salt (either sodium or potassium chloride) from your water.
NOTE: A softener is not a filtration or drinking water system.
System can use either sodium or potassium chloride. Both are salts and the system Ion-exchange) works the same with either salt. However, the potassium chloride has a greater tendency for “mushiness” in the brine tank and may be more susceptible to a salt bridge or higher maintenance.
Softeners Only - Does not apply to any EWS or CWL filtration product
WARNING: Legal restrictions may apply to the use of softeners and brine discharge.
WARNING: Warranty issues with other product(s), fixtures and/or finishes may apply to the use of softeners.
WARNING: Read any and all physician’s warnings regarding the use of either sodium or potassium chloride
15
Specifications
Feedwater
Do not use this system on water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system.
Pressure: Minimum inlet pressure: 20 psig
Maximum outlet pressure: 75 psig
Temperature: Minimum water temperature: 34 degrees F
Maximum water temperature: 110 degrees F
Power:
Voltage: 120VAC
Frequency: 60Hz
Power consumption: 7 Watts Maximum
Installation: Location: Indoors (Protect from direct sunlight)
Minimum ambient temperature: 34 degrees F
Maximum ambient temperature: 122 degrees F
Salt Capacity: 340 lbs (154 Kg)
Compliance: This unit conforms to ANSI/NSF-44 for specific performance claims as verified and substantiated by
data.
Factory Settings
Hardness Setting
Factory setting is pre-set at 25 grains
This setting will accommodate almost all water hardness ranges up to 30 grains. If water hardness is greater than
30 grains or if you prefer a hardness setting that matches your exact water condition call EWS customer service for assistance.
Day Override
Factory setting is pre-set for 14 days
If softener has not been used or regenerated for 14 days the system will automatically go into the a regeneration to maintain the system.
Regeneration Time
Factory setting is pre-set for 2:00 am
If you prefer to regenerate at a different time, call EWS customer service for assistance.
EWS Spectrum Soft
(not a filtration system)
Model#: CS-TT1054-7000
Soft Spectrum System in addition to EWS Spectrum System and Central Water for those that prefer the feeling and perceived benefits of salt softened water.
To be installed on the hot-side/inlet to water heater(s) or after EWS Central Water and avoiding any drinking water, this value added Professional Series is designed for contractor sales and use with a built-in bypass and an adaptable valve suitable for line sizes from 3/4” up to 11/2” and up to 25gpm.
MNPT 1”, 11/4” and 11/2” adaptors included for easy install with flexible tubing and connections.
TT Unit size: 64”H x 10”D x 10”W; Brine Tank: 34”H X 18”Dia. Total weight: 120lbs.
Replacement Tank/Softener Resin: Item #: T-RESIN1.5
Years based on usage and local water conditions,
Replacement size: 55”H x 10”D x 10”W; weight: 105lbs.
16
Warranty Notification
Notification:
This warranty is referenced by EWS, Inc. in all literature, addressed in General Terms and Standard Conditions of Sale, and is published in its entirety in all EWS, Inc. product manuals, websites, and in all service guides supplied with all product.
Limited Warranty:
EWS, Inc., a Nevada corporation, hereby warrants all products to the original consumer purchaser to be free from defects in material and workmanship as stated in the following paragraphs:
• All residential point of use: countertop filtration, in-line filtration, undercounter drinking water filtration, shower filtration, residential reverse osmosis, and canister and filter cartridge point of entry pre-sediment and/or filtration units or systems for one year from date of purchase.
• All residential point of entry: pH decreasing and softener (resin and ion-exchange) systems, Environmental (EWS) Water Systems, Iron Removal units, CWL whole-home (filtration media) systems, pH increasing reagent (sacrificial media) units for 10 years on the tank and riser, 10 years on the ICN conditioner(s) (if applicable) and 5 years on the valve head from date of purchase.
• All commercial systems: Dependent on specification and application, please consult with EWS, Inc. upon specification.
• All filtration medias, resins, cartridges, uv lamps, and/or membranes are not covered by any warranty. Filter media, resin, cartridge, uv lamp, and/or membrane replacement or maintenance schedule will vary and must be replaced, as necessary, as determined by usage and local water conditions.
Product performance may vary based on local water conditions, proper product specification and application, proper plumbing application, setup, installation, startup, maintenance and/or usage.
To ensure proper operation, follow all setup, installation, start-up and maintenance procedures as detailed in all service guides.
Not intended for use where water is microbiologically unsafe or with water of unknown quality without adequate disinfection before or after unit(s). The contaminants or other substances removed or reduced by these and any other water filtration or treatment devices are not necessarily in your water. To confirm the presence of any primary and secondary contaminants, have your water supply completely analyzed by an independent and approved facility or if applicable, contact your local water utility for information. Aesthetic, non-health related, or constituents without set federal standards may be part of water testing but are insufficient to determine proper application of any water filtration or treatment device.
EWS, Inc. will replace, free of charge, during the warranty period, any part which proves defective in material and/or workmanship under proper product and plumbing specification and application, normal and proper installation, use, service and proper care as published in detail in all service guides included with product. Labor charges are excluded from any warranty service or repair and are not the responsibility of EWS, Inc. Shipping charges may apply to delivered replacement parts or materials. Charges may also apply for the cost of any replacement media, resin, cartridges, uv lamp and/or membrane from any warranty service or repair. Information can be obtained at any time through a local dealer, distributor, representative or direct from EWS, Inc. and/or on-line at; www.ewswater.com. Replacement parts can be obtained from your local dealer, distributor, online or contractor.
This warranty is the exclusive warranty granted by EWS, Inc. and is in lieu of all other warranties of merchantability and fitness for a particular purpose and is further limited to defective parts replacement only. Labor charges and/or damage incurred in setup, installation, and startup, or repair, or replacement, as well as, incidental and consequential damages connected there with, are excluded, and are not the responsibility of, and will not be paid by EWS, Inc.
This warranty is void for any damages due to improper product and/or plumbing specification and/or application, misuse, abuse, neglect, accident, acts of nature, action of any military or civil authorities, improper handling and transportation, or improper setup, installation, and/or startup, or any violation of instructions furnished by EWS, Inc., or any replacement parts other than genuine parts or replacements supplied by EWS, Inc.
This warranty is not a warranty of merchantability, fitness, taste, aesthetics, and/or performance that may be subject to improper product and/or plumbing specification and/or application, misuse, abuse, neglect, accident, acts of nature, action of any military or civil authorities, improper handling and transportation, or improper setup, installation, and/or startup, or any violation of instructions furnished by EWS, Inc.
This warranty is not a warranty of merchantability, fitness, taste, aesthetics, and/or performance that may be personal and of subjective opinion and that does not relate to the performance of any system.
Warranty Information and the Purchaser’s Responsibility
Keep a record of the purchase receipt and/or installation receipt. Purchaser is required fill out warranty registration form(s) on applicable product(s) and register all product by either online @ www.
ewswater.com, telephone, postal delivery, fax, e-mail (either [email protected] or information provided to [email protected]).
Failure to do so voids the warranty unless
restricted by state regulations.
EWS, Inc. does not sell, show or make available any information on any consumer in our database. This database is to ensure, if needed, proper warranty service, and good customer service for years to come. Please see our privacy policy published in our website at www.ewswater.com.
Know Your Water:
• If on a municipal system, large or small, it is your right as a consumer to have access to the most recent test results and to expect adherence to federal guidelines, as well as any state or local requirements. Any problems should be reported to the appropriate agencies. Please acquire those municipal test results to become an informed consumer.
• If on an individual well, have your water completely and independently tested. Local code may require a simple test for coliform bacteria to approve a well, however you may be unaware of potential problems for you and/or your home. A local water salesman is looking to close a sale and is going to test for hardness minerals and a few simple and obvious issues, which may or may not be contamination problems. Their solution is almost always the same and yet may provide no resolution to any true problems. Obtain our “Guide for the Private Well Owner” on our website; www.
ewswater.com. Review our section on well water testing and applications in our complete catalog with your local distributor, dealer, or our representative or visit our website.
• WARNING:
Some restrictions apply to the use of softeners. Contact your local municipal water district or Gov’t Agency. Brine discharge is already restricted on, or may be a problem for, septic applications and waste water treatment facilities. Since some states have already restricted softeners to metered valves to prevent excessive brine discharge, EWS, Inc. only provides metered valving in its line of softeners.
Restrictions or an outright ban may also apply to hot-side only, salt-exchange tanks or services. Local water dealers and other organizations do not inform consumers of these issues and believe these rules are unenforcable. The consumer is ultimately responsible.
Softeners may also provide warranty issues with pools and spas, certain other products and finishes. Softened water should not be used for drinking, cooking, pets or plants and is usually bypassed or “looped away” from the cold side of the kitchen sink. Reverse osmosis, which also has its drawbacks and issues with other products and materials, may be used to remove the salt from the water that the softener put in at the kitchen sink, yet may be misapplied for the actual local water conditions.
Any problems of water quality, or the fitness of any EWS, Inc. product that is associated with any mechanical, construction, application, installation, and/or environmental issue(s) (ie: flow rates, line pressure, piping materials, broken supply lines, changing water conditions; well or municipal water quality, et. al.), known or unknown, of the home or facility will not be considered by EWS,
Inc. until such issue(s) have been resolved.
Responsibility for the proper product and/or plumbing specification, application and/or installation of any device manufactured by EWS, Inc. lies with the consumer, their builder contractor, plumbing sub-contractor and any other installer of choice. Items do not specify and/or install themselves. EWS, Inc. has provided many sources to acquire information on the proper application of systems and their installation prior to any purchase. EWS, Inc. manufactures a complete product line of point of use water filtration systems and point of entry filtration, softening and/or conditioning systems and/or appliances.
EWS, Inc. and the distributors of EWS, Inc. will stand behind the warranties of materials and workmanship. However, EWS, Inc. and the distributors of EWS, Inc. and the Environmental Water
Systems Product Line do not bear any responsibility for improper applications of product and/or improper installation. It is for this reason that EWS, Inc. provides complete information on all product for your understanding, specification, application and selection, and proper plumbing application and installation.
To obtain warranty service support, contact your local dealer or contractor from whom you obtained the product or contact EWS, Inc., Customer Service, via phone, fax, or email.
17
PRICING POLICY
EWS, Inc. has a current, published, and widely distributed, Pricing Guide that contains suggested list prices for certain water filtration and conditioning products (“Products”) sold by EWS, Inc. (“Seller”). Seller assumes no obligation to sell to anyone any of the Products listed herein, known or unknown, at any price.
This current Pricing Guide has been prepared for the convenience of Seller’s distributors and their customers. The list prices shown are guides only and do not purport to represent actual prices in any particular market and are not intended to interfere with the right and responsibility of Seller’s distributors to establish their own resale prices.
All current prices herein set forth supersede all prior lists and are subject to change without notice. Seller may also, from time to time, change, modify, alter, improve and/or discontinue without notice the sale of any of the Products listed herein.
All seller’s orders are accepted and delivered based upon the Terms and Conditions found on this Pricing Policy page, found in this Pricing Guide, available in all Seller’s Product Manuals and reprinted on the reverse side of all invoices submitted and monthly statements sent. Please read them carefully. They provide information that is important to Seller’s distributors and their customers.
GENERAL TERMS AND STANDARD CONDITIONS OF SALE
Invoices are expressly limited to and made conditional upon the terms and conditions contained herein. Objection by Buyer to any of the terms contained herein shall be deemed to have been waived (if not previously waived) if written notice of the objection is not received by EWS, Inc. (“EI”) within ten calendar days of the date of the first invoice or before part of the described goods are accepted by Buyer, whichever occurs first. Any additional or different terms proposed by Buyer are rejected unless assented to in writing by EI.
1. PRICES: All prices are in U.S. dollars. Prices are subject to change without notice. Orders will be invoiced at prices prevailing at time of shipment. All prices are F.O.B. our warehouse, Southern California and exclusive of any shipping, delivery, packaging or handling charges that may apply.
2.
TERMS OF PAYMENT: The terms of payment on approved accounts only shall be net thirty days in U.S. dollars from the date of invoice to date of receipt of payment in our offices for all invoiced products whether partial or complete delivery of the product under order. All past due accounts are subject to a charge of 11/2% per month (18% per annum) for each month or fraction of a month on the unpaid balance.
3. TAXES: Prices do not include sales, use, excise or similar taxes. The amount of any present or future sales, use, excise or other tax applicable to the sale or use of EI’s products or equipment shall be paid by the Buyer unless the Buyer shall have provided
EI with a tax exemption certificate acceptable to taxing authorities.
4. ACCEPTANCE: All purchase orders are subject to acceptance by EI at its corporate offices in Las Vegas, Nevada and are subject to these Standard Conditions of Sale, unless otherwise expressly provided.
5. SHIPMENTS: Delivery to carrier shall constitute delivery to customer. EI’s responsibility terminates upon delivery in good order to carrier. All goods are shipped at the customer’s risk. Any claim for loss or damage in transit should be made promptly by customer against carrier. These and other shipment terms are written clearly on the reverse side of all packing slips that accompany all accepted shipments. All costs of freight, transportation, handling, in-route storage, certification and other documentation are to be paid by Buyer.
Any other terms will be issued to Buyer, in writing, with approved credit and an established EI/Buyer relationship.
6.
DELAYS; FORCE MAJEURE: EI shall not be liable for delays in delivery of the goods or failure to deliver the goods caused, in whole or in part, by inability to obtain transportation, equipment, or material, insurrection, fires, floods, storms, embargoes, action of any military or civil authorities, whether legal or de facto, strikes, labor difficulties, lockouts, acts of God, or other similar or different circumstances beyond the control of EI.
7. CANCELLATION: The Buyer may not cancel all or part of an order without verifiable notification to, and acceptance by EI.
8.
RETURN OF MATERIALS: No Product may be returned to EI without written approval by a Company Officer. A restocking charge of 25% will be assessed (45% if unit had been used) NO EXCEPTIONS. Product must be returned freight pre-paid, boxed and in resale condition. EI will never take responsibility, under warranty or return, for improperly installed and/or misrepresented units.
9.
SELLER’S SECURITY INTEREST: EI shall retain a security interest in the goods sold hereunder until Buyer has paid in full for such goods provided by EI in connection therewith and has performed all of Buyer’s obligations under this contract.
10. COLLECTION: Buyer shall reimburse EI for all costs of collection, including reasonable attorney’s fees, incurred by EI to collect any monies owing under this contract. A $45.00 service charge will be invoiced on all returned checks.
11.
WAIVER AND MODIFICATION: No waiver or modification of any of these Standard Conditions of Sale shall be effective unless such waiver or modification is in writing and signed by an officer of the Company in Las Vegas, Nevada. In event any part of these conditions be waived, or be held to be invalid by any competent court, the remainder shall continue in force and shall be interpreted as if such waived or invalid part were not contained herein.
Published and Printed in the U.S.A.
EWS Inc./Environmental Water Systems
9101 W. Sahara Ave., Suite # 105-J8, Las Vegas, Nevada 89117 ph 702-256-8182, fx 702-256-3744 [email protected]
(formerly, Esbinco, Inc.) rev: 1/11
www.ewswater.com
18
T H E L E A D E R I N W H O L E H O M E W A T E R F I L T R A T I O N
In addition to Softening consider filtering all your tap water in your home.
SPECTRUM – The Professional Series
Our most versatile systems, showcased by the National Association of Home Builders (NAHB) and New American Showcase Home.
World-class EWS performance in a contractor-friendly install package. All Spectrum Series systems utilize our advanced, user-friendly digital valve head and adjustable bypass, which fits over 90% of homes in the United States and accommodates line sizes 3/4” to 1 1/2” without inhibiting flow rate or pressure. A Spectrum installation is a simple process, much like installing a water heater. Once installed, the self-cleaning Spectrum systems provide maintenance-free filtration for years, allowing you to enjoy the convenience, protection, and health benefits of the highest quality filtered water at every tap, every day.
.........................
YES
DO YOU HAVE HARD WATER?
Some of us have harder water than others, and EWS generally considers
6 grains (102 ppm or mg/l) of hardness to be on the lower end of hard water. Select YES if you have hard water issues such as excessive spotting or mineral build-up in pipes, faucets and water heaters.
.......................
NO
DOES YOUR CITY USE
CHLORINE OR CHLORAMINE?
EWS SERIES Whole Home Water Filtration and Conditioning for Hardness Minerals.
SELECT BY USAGE.
**
CHLORAMINE
CHLORINE
DOES YOUR CITY USE
CHLORINE
CWL SERIES Whole Home Water Filtration for Water Without Hardness Issues.
CHLORINE
OR CHLORAMINE?
SELECT BY USAGE.
**
CHLORAMINE
EWS CC 1465
........
Model #: EWS-CC-1465-7
Select this system if you have ALL of the following:
**
• 3 bathrooms or less
• 4 people or less
• 1 water heater
• Up to 2 ppm chloramine
EWS CC 1865
............
Model #: EWS-CC-1865-7
Select this system if you have
ANY of the following:
**
• 3+ bathrooms
• 4+ people
• 1+ water heater
• 2+ ppm chloramine
EWS SPECTRUM
Model #: CS-EWS-1354-7000
Pro Series. Our most versatile unit.
Showcased by NAHB.
Adjustable for 3/4” - 1
1/2” main water line. Up to 35 gpm.
The EWS Spectrum is the appliance that is applicable to the vast majority of homes on municipal water in the
United States.
CWL SPECTRUM
Model #:
CS-CWL-1354-7000
Pro Series. Our most versatile unit.
Showcased by NAHB.
Adjustable for 3/4” - 1
1/2” main water line.
Up to 35 gpm.
CWL CC 1465
Model #: CWL-CC-1465-7
Select this system if you have ALL of the following:
**
• 3 bathrooms or less
• 4 people or less
• 1 water heater
• Up to 2 ppm
chloramine
.........
CWL CC 1865
..........
Model #: CWL-CC-1865-7
Select this system if you have
ANY of the following:
**
• 3+ bathrooms
• 4+ people
• 1+ water heater
• 2+ ppm chloramine
**
About 22% of people have tap water treated with chloramine (a corrosive combination of chlorine and ammonia), which requires more contact time (vs. chlorine) through a specialized filtration media to effectively filter it out of the water. EWS has designed four systems specifically for handling chloramine, which use our Pro Series valve that accommodates 3/4” - 1 1/2” main water lines up to 35 gpm.
Not sure if you have chloramine?
Call your water district or EWS Customer Service at 702.256.8182 for friendly assistance.
Important Note:
Our specialized chloramine removal media (CRM) is incredibly effective on chlorine as well, so when in doubt, err on the side of caution and select a Chloramine System.
STOP
Are You On Well Water?
If you are on private or community well water, you need information to determine any water issues and their solutions. Well water requires complete and independent testing. Call EWS Customer Service at 702.256.8182 or visit EWSWATER.COM for more information.
w w w . e w s w a t e r . c o m
INTENTIONALLY LEFT BLANK
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Complete sections to assist with any troubleshooting, parts listings, replacement filters, media replacement information, product specifications and information are all available online.
If you need any additional information or assistance, please call
EWS, Inc. customer service.
702.256.8182 m-f, 8:30am - 4:30pm, pacific standard time [email protected]
www.ewswater.com
20
The EWS, Inc./Environmental Water System Product available through:
Authorized Kitchen & Bath Showrooms, Appliance Showrooms, Building & Plumbing Wholesale Supply Locations and their building, plumbing, HVAC and service contractors, and Authorized Online Distributors.
Contact Information:
EWS, INC.
Environmental Water Systems ewswater.com
O:
702.256.8182 (M-F 8:30am-4:30pm PST)
E:
F:
702.256.3744
Mailing Address:
9101 W. Sahara Ave., #105-J8, Las Vegas, NV. 89117
Got a Question..?
Seriously.... Give us a call. We’re here to help.
ALL FILTRATION PRODUCT PROUDLY MADE & ASSEMBLED IN THE USA
EWS is a Proud Contributor and Sponsor of Organizations Dedicated to Improving
Health, Well-Being and the Environment
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