Neptune Payroll Portal Guide
Accesing the employee portal
1) Open your internet browser
2) Type the following in your address bar:
www.doculivery.com/Systems3000-Neptune This will bring you to your log in screen
To log into the employee portal
1) Enter your ‘User Id’
a) This will be your last name (as
it appears on your pay stub),
and the last four digits of your
social security number.
(example: Smith1234)
2) Next, enter in your ‘Password’
(This is a one time password only)
a) This will be the last four digits
of your social security number.
(example: 1234)
b) Once logged in you will go
through the prompts to
answer 4 security questions
and change the password.
3) Click on the ‘Log In’ button
For a quick ‘User Guide’ of how to access the employee portal. There is a a button at the
bottom left of the screen that says ‘Click here for User Guide’. This will give you a quick stepby-step process of how to enter in your ‘User ID’ and ‘Password’
Initial One time setup
1) Answer the 4 security questions
a) Select a question from the
drop down menu.
b) Place an answer in the open
field.
c) Click the ‘Save’ button
d) Repeat steps a-c
e) All 4 questions must be
answered and saved.
2) Change the password
a) Enter in the old password
which is the last four digits of
your social security number.
3) Enter in a email address
a) the email address must be
vaild, It can be any email
address that you regularly
use.
b) Enter in a new password-The
new password must be at
least six characters in length,
and contain one digit
(example: Happy1).
c) Confirm the new password
4) Click ‘Save Information’ button.
Now that the initial setup is complete, you will be able to view, print, save, and email your pay
stub(s). This process will be explained in a step-by-step process on the next page.
When you first log into the system, the ‘Pay Stub’ tab is your first view. Here houses your pay stubs
from the most recent, to the least recent. To view the pay stub do the following…
Viewing Your Pay Stub
1) Click on the light blue arrow
icon, located under the ‘Click
To View’ field.
2) The pay stub will display with
the following information…
Demographic Info.
Earnings
Deductions
Taxes
Direct Deposit
Messages
Print/Save & Email the pay stub
1) Click ‘Print HTML Statement’
this will print the pay stub.
2) Click ‘View as a PDF’ this will open
the pay stub as a PDF document.
At this point you may save the
document to your desired drive
or USB.
3) To send a copy of your pay stub as
an email, select from the drop
down menu.
The three options are…
a) Unencrypted PDF
(Email Attachment)
b) Embedded HTML
(Web Format)
c) Encrypted PDF
(Password required)
The email; along with the text
message notifications are located
under the ‘Pay Stubs’ tab.
It’s located at the right side of the
screen. A notification is optional.
You may choose to be notified that
there is a new pay stub available
and/or choose to have your pay
stub delivered via email or text
message, the choice is yours.
To setup your notifications, do the
following:
Email Notification-Allows you to be notified that there is a new pay stub available in the portal
to be viewed. This is the recommended method.
1) Click on the ‘Add Email Notification’ field.
2) Enter in a valid email address.
3) Click on the ‘Test Email’ button.
a. An email confirmation will be sent
from Docullivery.
b. Make sure to verify that you have
received the test email. If the test
email has not been received,
check the email address entered
and try it again.
4) Enter a check mark in the box ‘Notify me
when my pay stub is available’.
5) Click on the ‘Save’ button.
This test is just to
verify that you typed
in the right email
address.
Email Delivery Option-Allows the pay stub to be sent as an attachment or the body of the email.
This sends your paystub through cyberspace.
1)
2)
3)
4)
5)
Click on the ‘Add Email Delivery Option’ field.
Enter in a valid email address.
Click on the ‘Test Email’ button.
Select your delivery option.
Click on the ‘Save’ button.
Web browse
document. This
will send your
paystub as the
body of the email.
This is an Uneditable document.
This is password
protected.
Text Message Notification- Allows you to be notified that you have a new pay stub available
in the portal to be viewed.
1) Click on the ‘Add Text Message Notifications’
field.
2) Enter in your cell phone number.
3) Enter in your cell phone provider from the
drop down selection.
4) Click on the ‘Test Cell Phone’ button.
5) Place a check mark in the box ‘Notify me
when my pay stub is available’.
6) Click on the ‘Save’ button’.
a. In the next steps you can control the
information that gets sent to you as a
text message.
b. You may choose to have your net
pay (only) or, you may choose up to
three payroll items sent thru text
message.
Adding Detailed Text Messages-Allows you to control the information sent to you by Text
message. Keep in mind that a text message, depending on your carrier will only allow
for a limited amount of characters per text message. Setting up this screen is an
optional step. To set up the detail do the following:
1) Click on the ‘Add Detailed Text Messaging’ field.
a. This will open a new screen; allowing you to select the item(s) you would
like to receive by way of text message.
b. On the left side of the screen there will be descriptions (Item To Text) of
available information that can be sent as a text message.
c. The maximum number of items allowed is three.
(The below illustration is just a sample)
2) Place a check mark in the ‘Select’ box for the item of your choice.
a. Once the item is selected, it will appear in the ‘Categories Selected’ field.
3) Enter in your cell phone information (see text message notifications)
4) Click the ‘Save Text Message’ button.
Enter in your cell phone
number
and the cell phone
Pick from the available
provider. Next, enter click
item by placing a check
on the ‘Send Text’ button.
mark in the
‘SELECTED’ field,
To Opt-In to receive your W2’s electronically, you will need to be on the ‘W-2’ tab. From this tab
you may also view, and print the W2.
Opt-In to W-2’s-By federal law you are required to opt-in to receive your W2’s electronically.
This is a one-time process.
1) Click on the following
wording: ‘Click here to optin for electronic W-2s!’
a. This will open a new
screen, allowing you
opted in. Start by
doing the
following…
2) Click on the wording: ‘Click
here to view a sample W-2’.
a. This is just to verify if
you have the
capability to view
the W-2 as a PDF.
b. If you click to view
the PDF and you
can’t view the W-2,
then you will want to
download the
Adobe Reader;
which is located on
this screen, and free.
3) Agree to the terms of use.
4) Enter in your SS#
5) Enter in your email address,
and confirm the email
address.
6) Choose your method of
delivery. It is our
recommendation to ‘Just
notify me when my W-2 is
available’.
7) Click on the ‘Save Opt-In’
button.
Recommended
delivery method.
If you cannot view
your W2 sample
download the Adobe
Reader. It’s free.
Viewing your W-2’s electronically-To view the W-2, you will need to be on the ‘W-2’ tab.
1) Click on the light blue arrow icon,
located under the ‘Click To View’
field.
a. A pop up message displays
letting you know that your
social security number must
be entered in order to view
the W-2.
b. Click on the ‘Ok’ button to
proceed.
2) Enter in your password.
a. When you enter your social
security number, just enter
in the nine digits without
any hyphens or dashes.
3) Click on the ‘Ok’ button.
a. At this time you may either
open or save the W2.
b. If you chose to open the
W2, you may print it from
here also.
After opting in to receive the W2’s electronically, you may change the delivery option for email
or text message or opt-out of receiving the W2’s electronically.
To change or add an email delivery option.
1) Click on ‘Add Email Option’ tab a box
will display for you to type in an email
address.
2) Confirm the email address
3) Click on ‘Save New Email’ and the
email will be saved
To change your W2 delivery method.
1) Click on the ‘Change W-2 Delivery
Method’ tab.
2) Place the bullet in the delivery option
that you want.
3) Click the ‘Save’ button
To opt-out of receiving the W2’s electronically.
1) Click on the ‘Opt Out of W-2 Delivery’
tab.
2) Place a check mark in the available
field stating that you wish to opt-out.
3) Click the ‘Opt Out’ button.
The following forms are made available through the employee portal ‘InfoForms’ tab: Change
of Information, Direct Deposit, NJ W-4, and W-4. These forms can be entered, and submitted
electronically to your payroll department.
Change of Information
1) Click on the ‘Change of Information’ field.
a. Fill in the information that you want to update/change.
2) Click on the ‘Submit this form to the payroll Department’ button.
Direct Deposit
1) Click on the ‘Direct Deposit’ field.
a. Select from available option (New, cancel, or revise existing direct deposit).
b. Fill in the appropriate fields with the red asterisk.
2) Click on the ‘Submit Direct Deposit Agreement’ button.
NJ W-4
1) Click on the ‘NJ W-4’field.
a. Fill in the appropriate fields.
2) Click on the ‘Submit NJ W-4’ button.
W-4
1) Click on the ‘W-4’ field.
a. Fill in the appropriate fields.
2) Click on the ‘Submit W-4’ button.
Under the ‘Messages’ tab, messages sent by the payroll department will be waiting for your
review. You can receive notifications that there is a message(s) waiting for you in the portal.
These are messages sent by the payroll administrator about important changes to your payroll
earnings, or deductions. (e.g., new tax laws, changes in a deduction, etc.) The setup will be no
different from the paystub notification. This is an optional setup.
To read the
messages, click
the light blue
subject.
To setup a text message
notification, click on the ‘Add
Text Message Notifications’ field,
then fill in the appropriate
information. (See paystub
notifications for step by step
instructions).
To set up an email notification,
click the ‘Add Email Notification’
field, then fill in the appropriate
information. (See paystub
notifications for step by step
instructions).
Click the ‘Save’ button.
This will complete the
setup.
The ‘Manage Your Account’ tab allows you to change your password, email address and your
security questions. To change any of these do the following…
Change the password
1) Click on the ‘Change Password’ field.
a. A new window will display.
2) Enter in your old password
3) Enter in a new password.
The new password must be at least
six characters in length, and contain
one digit (example: Happy1).
4) Confirm the new password.
5) Click on the ‘Save Information’
button.
Change the email address
1) Highlight the email address, and then
enter in a new email address.
Change the security questions
1) Click on the ‘Change My Security
Questions.
a. A new window will display.
2) To change the security question, click
on the ‘Remove’ button.
3) Select a question form the drop
down menu.
4) Answer the question in the open
field.
5) Click on the ‘Save’ button to store
your question and answer.
6) Click on the ‘Save Changes’ to save
your changes.
The ghosted information
is controlled by the
payroll department. Please
follow regular rules in
place by the payroll
department for name
changes.
There are a few things that will not be controlled by you the user such a name change, or user
name change. Another thing out of your control is the ability to unlock yourself from the system.
This is a security feature within the portal to protect you the user. You will need to contact your
payroll department for these matters as well as issues with your paystub in general.
In the event that you get locked of the system, contact your payroll department to unlock you
so that you may access the portal again. You will have several attempts at logging in, however if
continued unsuccessfully, it will lock you out of the portal.
After several failed
attempts at logging in, the
system will lock you out of
the system. Contact your
payroll administrator for
access into the system.
If you forgot your password, but not
locked out of the system, click on the
‘Forgotten Password’ field to change
your password. It is wise to use this if
you have tried entering your password
2x unsuccessfully.
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