Intermec Software User Guide

Software can be activated on a PC or Server, or on a mobile computer. This document provides instructions on how to activate Intermec software, including SmartSystems AutoDeploy, Intermec Session Persistence Server, WWAN Toolkit, Intermec Terminal Emulator, Intermec Client Pack, Intermec Browser, and Mobile Document Imaging.

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Activating Licensed Intermec Software

This note describes how to activate licensed Intermec software. The activation method varies based on the target machine for the software being activated, so multiple activation methods are described. Section 2 describes the process for activating software that operates on a PC / Server, while section 3 describes the process for activating software that operates on a mobile computer.

1. What You Will Need

In order to activate Intermec software, you will need an Activation ID. You can locate the Activation ID on the e-mail received from the Intermec License Center ( [email protected]

) for the product you are activating.

The License Center e-mail also includes the name of the software product and number of copies purchased. Go to www.intermec.com/SWdownloads to find and download the software. Review the release notes that accompany the software for any special installation and/or activation instructions.

2. Activating Software that operates on a PC or Server

The following instructions apply to software installed on a PC or server and includes products such as SmartSystems

AutoDeploy and the Intermec Session Persistence Server. These instructions also apply to developer tools such as the

WWAN Toolkit. This process requires your PC / Server to be connected to the internet.

To Activate Software:

1. If you have not already done so, install the software. Review the release notes that accompany the software prior to installation.

2. Some products will automatically prompt for an Activation ID during software installation. Other products will not. If you are not prompted for an activation ID during the installation process, or if you are activating the software after installation is complete, follow these steps to display the Activation ID prompt:

Select Start > Programs > Intermec > License Utility

Press the Add button.

3. When prompted, enter the Activation ID from the License Center e-mail.

4. If prompted, enter the number of licenses that should be enabled on this PC/Server in the Count field. By default, the count is 1. Multiple copies may have been ordered for multiple users, so only enter the number of licenses needed for use on this computer.

5. Press the OK button to complete the activation process.

To Verify Activation:

1. Select Start > Programs >

Intermec > License Utility

If activation was successful, the license will be displayed in the

Intermec License Utility.

If you cannot activate your software over the internet:

1. Select Start > Programs >

Intermec > License Utility

2. Select the Help option from the menu for detailed information on an alternate process for activating your software using offline operations.

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3. Activating Software that operates on a Mobile Computer

The following instructions apply to Intermec software installed and licensed on an Intermec mobile computer. This includes products such as Intermec Terminal Emulator, Intermec Client Pack, Intermec Browser, and Mobile Document Imaging.

Note: Some software, such as Intermec TE, may be ordered as a factory activated option on a mobile computer.

Factory activated software is ready to use when you take the computer out of the box. The activation steps described below are not required for factory activated software.

To complete activation, you will need the Intermec License Manager, an administrative tool that provides a fast, easy and secure way to assign licenses to mobile computers. Along with other key tools for maintaining, provisioning and servicing your Intermec equipment, the License Manager is included in SmartSystems Foundation v3.50 or greater. The License

Manager eliminates the need to manually key activation IDs into individual mobile computers. It holds your licenses in a

License Vault and provides the flexibility to assign an available license to any supported computer (not just a computer with a specific serial#) or transfer licenses between computers. The License Manager is only required for assignment of licenses to devices. Licenses may be distributed to a mobile computer by using SmartSystems or any other file transfer method.

Loading licenses into the License Vault:

1. If you have not already done so, install and launch SmartSystems Foundation.

This software may be downloaded for no charge at www.intermec.com/SmartSystems .

2. Right click on the License Manager icon in lower left portion of the

SmartSystems Console, and select Add a License.

3. Enter Activation ID from the License Center e-mail.

4. In the Count field, enter the number of licenses to be stored and managed in the

License Vault on this PC/Server. The License Center e-mail shows the number of copies purchased. You may load all of the licenses onto this computer or reserve some for use in a License Vault on another computer.

When successfully loaded, licenses are displayed in the License Vault on the

SmartSystems Foundation Console. License name and a count of available licenses are also displayed. Right-click on the license icon for more options.

Loading licenses into the License Vault if you don’t have internet connectivity:

1. Right click on the License Manager icon in lower left portion of the SmartSystems Console, and select Open License Utility.

2. Select the Help option from the menu for detailed information on an alternate process for using offline operations

Assigning licenses to mobile computers using SmartSystems Server:

Once licenses are loaded in the License Vault, use one of the following 3 methods to assign licenses to mobile computers using SmartSystems.

To Activate software on a single mobile computer by using

Drag-and-Drop:

1. Connect the mobile computer to the SmartSystems Server so that it is displayed in the SmartSystems Console. (See the

SmartSystems Online help if you need additional information on how to connect to the Server.)

2. Drag the license icon from the License Vault and drop it on a mobile computer.

When successful, you will see a decrease in the count of available licenses in the License Vault.

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To Activate software on a group of mobile computers by using Drag-and-Drop:

1. Connect the mobile computers to SmartSystems Foundation so they display in the SmartSystems Console.

Assign the computers to a group by placing them into a folder.

2. Drag the license icon from the License Vault and drop it on a folder.

When successful, you will see a decrease in the count of available licenses in the License Vault

This feature requires a SmartSystems AutoDeploy license.

To automatically activate software on a mobile computer:

Some applications automatically request a license from the License Manager when they are launched (auto-request). In this case, there is no need to drag a license from the License Vault and drop it on a computer. Consult the application documentation to determine if this feature is supported by your software. The mobile computer must be connected to the SmartSytems server when the application requests a license.

Distributing licenses to mobile computers without using SmartSystems Foundation

You can export some or all of the licenses available in the License Vault so they can be distributed using a file transfer method other than SmartSystems. To do this, you must provide a list of computers that the license file will be valid for use with. When exporting licenses, you create a single file that will activate the software on any mobile computer on the list you provided. Once exported from the license vault, licenses cannot be transferred to other mobile computers or returned back to the License Vault.

To Export Licenses from the License Vault into a License File:

1. Right-click the license in the License Vault and select Export License.

2. Provide a list of mobile computers that the exported license file will be used with. The list can’t include more mobile computers than available licenses. If you have more than 100 available licenses, you can include up to

100 mobile computers in each export file. Use one of the the following methods to add mobile computers to the list of activated mobile computers. o You may import an external list of devices in text (.txt), comma-separated (CSV) or XML format.

Select File > Load Device List to select the file to be imported.

If a device ID is included in the list multiple times, only one license is assigned to that mobile computer.

See SmartSystems on-line help for assistance in creating the list to be loaded. o Select Edit > Add New Device ID to add mobile computers to the list.

The Device Model is the first 4 characters of the configuration number located on the back of the mobile computer (ex: CN3A).

The serial# is the serial number from the back of the mobile computer. This process supports a wedge scanner so serial numbers can be scanned into the input field instead of being entered manually.

3. Select File > Export Bundle License File. Name the file, and specify a location for the file.

4. Transfer the license file created in the last step to each computer. The file must be placed into the

\SmartSystems\SSConfigDir folder on the mobile computer. The software will be activated automatically.

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4. Activating Software Maintenance

Intermec software maintenance entitles you to run software updates released during the term of your maintenance subscription. Activation IDs for software maintenance extend the maintenance expiration date included in the original license. Activation IDs for software maintenance must be activated on the same PC / Server as the original license.

Activation IDs for software maintenance do not activate additional copies of software on different machines.

To Activate Software Maintenance:

1. If using software that operates on a PC / Server, follow the steps described in Section 2 above.

If using software that operates on a mobile computer, follow the steps described in Section 3 above.

Verifying Activation:

1. If using software that operates on a PC / Server, Select Start > Programs > Intermec > License Utility .

If using software that operates on a mobile computer, right click on the License Manager icon in the SmartSystems

Console, and select Open License Utility.

2. If activation was successful:

• Version column will match the “Maintenance Expiration Date” displayed in the e-mail from the License

Center. You are entitled to use any software updates created prior to this date.

• Status column will display “Maintenance Active”. (Unless of course, the Maintenance Expiration Date displayed in the License Center e-mail is past)

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Key features

Activation ID required
License Manager
SmartSystems Foundation
Software Maintenance
Offline Activation

Frequently asked questions

Your Activation ID is located in the email you received from the Intermec License Center ([email protected]).

You will need to use the Intermec License Manager, an administrative tool that is included in SmartSystems Foundation v3.50 or greater. The License Manager allows you to assign licenses to mobile computers, manage licenses in a License Vault, and export licenses for distribution to multiple devices.

Software maintenance entitles you to run software updates released during the term of your maintenance subscription. Activation IDs for software maintenance must be activated on the same PC/Server as the original license.

You can activate your software using offline operations. Select Start > Programs > Intermec > License Utility. Select the Help option from the menu for detailed information on using offline operations.