Ingenico iCT 220 Set-Up Guide

The Ingenico iCT 220 is an Ethernet based terminal with dial backup and PIN pad connectivity capability

Terminal / Keypad Layout

CONNECTING/INITIALIZING THE TERMINAL

Turn over terminal and plug the various ends of the “magic box” connector into the corresponding outlets in the back of terminal.

Plug Ethernet or phone cable, power cable into the other end of the magic box.

(Power connector turns terminal on/off).

PIN Pad SETUP

Connect PIN pad into RS232 Port of magic box

Press F

Press 0 -Telium Manager

Press 3 - Initialization

Press 1 - Parameters

Scroll and choose PIN Pad

Select - Autodetect

INTERNET SETUP

Press F

Press 0 -Telium Manager

Press 3 -Initialization

Press 2 –Hardware

Press 2 -Ethernet Setup

Press 1 -Boot Proto

Press 2 –DHCP

Press red cancel button to exit and save

LOADING & CHANGING THE PAPER ROLL

Pull tab on paper roll cover to release and open cover

Place the paper roll in the compartment as shown

SETTING ADMIN PASSWORD

Press ADMIN to access the Admin menu

Press 3 for SET-UP

Press 3 for SYSTEM SET-UP

Enter default Admin password 000000, press OK

Enter new Admin password

Confirm new Admin password

Menu Layout

The Ingenico iCT 220 menu functions are arranged in two menus: Transaction and

Administration.

To access letters on the numeric keypad, double click the letter key quickly until the desired number appears.

Use yellow button to go back one step and red button to cancel.

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Ingenico iCT 220 Set-Up Guide

SYSTEM SET-UP

Press ADMIN to access Admin menu

Select 3 for SET-UP, press OK

Select 3 for SYSTEM SET-UP, press OK

Enter Admin password, press OK

TERMINAL DATE will be set automatically by host

TERMINAL TIME will be set automatically by host

Set MAIN COMM Mode to Ethernet or Dial

If communication mode is Dial set the following configurations:

Set DIAL PREFIX (commonly 9) if required

Set DIAL TYPE to Tone or Pulse

Set the LINE DETECTION to Yes/No

Set the BAUD RATE to 1200 or 2400

Set ENABLE PRE-DIAL for Debit to Yes/No

Set ENABLE PRE-DIAL for Credit to Yes/No

Set DIAL PARITY to None/Even

Set DATA SIZE to 7 or 8

Set DIAL STOP BITS to 1 or 2

For ETHERNET SETUP choose Ethernet

For DNS SETUP choose automatic Yes/No

If Automatic DNS is set to Yes press OK

If Automatic DNS is set to NO:

Enter primary and secondary IP addresses

For TERMINAL SET-UP choose None/Dynamic/Static

If Set to STATIC:

Enter Mask IP, press OK

COMMUNICATION TO HOST SET-UP

Press ADMIN to access Admin menu

Press 3 for SET-UP

Press 2 for HOST SET-UP

Enter new Admin password, press OK

Enter the 8 digit TERMINAL ID (TID), press OK

Select Ethernet for COMMS Setup

Set FALLBACK TO DIAL to Yes if required

All of the communication parameters come pre-configured.

To validate the configurations following the instructions below:

Select INPUT Type

IP address should set at 206.152.27.137

NAME should be set at www.ctpaiement.com

PORT NUMBER should be set at: 5085

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Ingenico iCT 220 Set-Up Guide

PRINTER SET-UP

Press ADMIN to access the Admin menu

Press 5 for PRINT SET-UP

Set the NUMBER OF COPIES (choose 2 for merchant and customer copy), press OK

Set PAUSE between copied to YES/NO, press OK

If Pause set to YES, set PRINTER INTERVAL in seconds

Set PRINT DECLINED RECEIPTS to YES/NO, press OK (recommended to set to YES)

Set PRINT VOID RECEIPTS to YES/NO, press OK (recommended to set to YES)

Set PRINT COMPLETION to YES/NO, press OK (recommended to set to YES)

Set PRINT DECLINED RECEIPTS to YES/NO, press OK (recommended to set to YES)

Set PRINT VOID RECEIPTS to YES/NO, press OK (recommended to set to YES)

Set PRINT COMPLETION to YES/NO, press OK (recommended to set to YES)

Set PRINT FORCED RECEIPTS to YES/NO, press OK (recommended to set to YES)

Set FOOTER #1 Enter alpha-numeric for first receipt footer line, press OK

Set FOOTER #2 Enter alpha-numeric for second receipt footer line, press OK

Set GST #

TERMINAL FUNCTIONS/OPTIONS SET-UP

Press ADMIN to access the Admin menu

Press 3 for SET-UP

Press 1 for OPTIONS

Enter Admin Password

Set TIP OPTION to YES/NO, press OK

If Tip is YES, set up to 2 TIP PRESET dollar amounts

Set CASH BACK OPTION (debit only) to YES/NO, press OK

If Cash Back Option is set to YES you can predefine 2 cashback amounts. Default setting is 0-0-0

Set CASHBACK SIGNATURE line to Yes/No

Set CLERK OPTION to Yes/No

If CLERK OPTION = Yes:

Choose CLERK PASSWORD Yes/No. If Yes, enter password

Set ENTER LAST 4 DIGITS (activates fraud validation swiped transactions. Set to Yes/No

Set a MINIMUM AMOUNT for applying a DEBIT SURCHARGE fee (ex: $0.00)

Set a MAXIMUM AMOUNT for applying a DEBIT SURCHARGE fee (ex: $4.99)

NOTE: Amount of surcharge fee is enabled by CT-Payment at the time of account set-up

Set INVOICE NUMBER Option to Off, Manual or Automatic

Set MERCHANT LANGUAGE to English / French

Set APPLICATION MODE Retail / Restaurant

Set TERMINAL TYPE Credit / Debit / Both

Set TERMINAL BACKLIGHT from 0 (dimmest) to 99 (brightest), press OK

Set CONTACTLESS Option Yes/No

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Ingenico iCT 220 Set-Up Guide

CHANGING MERCHANT AND ADMIN PASSWORDS

Press ADMIN to access Admin menu

Press 9 to access Password Menu Options

TO CHANGE MERCHANT PASSWORD

Press 1

TO CHANGE ADMIN PASSWORD

Press 2

Enter current password, press OK

Set new password, press OK

ENABLE PASSWORD TO RESTRICT VARIOUS TERMINAL FUNCTIONS

REPORTS

Press 3

Press ADMIN to access Admin menu

Press 9 to access Password Menu Options

FINANCIAL

(TRANSACTIONS)

Press 4

MISCELLANEOUS

Press 5

Enter the Admin password, press OK

Yes= Turn On No=Turn Off

Clerk Report: Set Yes/No Refund: Set Yes/No

Pre-auth Report: Set Yes/No Void: Set Yes/No

Batch Report: Set Yes/No

Clerk ID Setup: Set Yes/No

Print Setup: Set Yes/No

Close Batch: Set Yes/No

Terminal Config: Set Yes/No

PRINTING REPORTS

Press ADMIN to access Admin menu

Press 2 to access REPORT MENU Options

Press 1 to print report of TERMINAL SET-UP, enter Merchant password, press OK

Press 2 to print CLERK REPORT

Choose to print DETAILS / SUMMARY clerk report

Press 3 to print BATCH REPORTS. Choose from 3 different batch reports

Press 1 to print TRM DETAILS – Summary of all transactions in terminal

Press 2 to print TRM SUMMARY – Summary of all transactions by card type

Press 3 to print HST SUMMARY – Summary of all transactions transmitted to host

Press 4 to print PRE-AUTHORIZATION REPORT, enter Merchant password, press OK

CT-PAYMENT HOST PARAMETER DOWNLOADS

Press ADMIN to access Admin menu

Press 6 for MAINTENANCE function, press OK

Press 1 for DLL PARAMETERS, press OK

Terminal will automatically connect to Host and update DLL parameters

Press 2 for EMV PARAMETERS, press OK

Terminal will automatically connect to Host and update EMV parameters

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Ingenico iCT 220 Set-Up Guide

CT-PAYMENT KEY EXCHANGE

Press ADMIN to access Admin menu

Press 4 for KEY EXCHANGE function, press OK

Terminal will automatically connect to Host and update encryption KEYS

TRAINING MODE

IMPORTANT NOTE: When terminal is in training mode any Sale transactions will not be processed.

Please ensure you turn Training OFF to begin accepting payments.

Press ADMIN to access Admin menu

Press 8 for TRAINING function, press OK

Enter merchant password, press OK

Select TRAINING YES/NO, press OK

Batch must be closed to be in training mode

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