Microdot Blood Glucose Monitoring System Quick Reference Guide

CONTROL SOLUTION TESTING
TROUBLESHOOTING THE
Message
What it Means
METER
Action
• Anytime you open a new vial of test strips.
The blood glucose level
is higher than 525 mg/dL.
This message indicates very
high blood sugar. You should
recheck the blood glucose
level. If “Hi” again, follow
facility protocol.
The blood glucose level
is lower than 20 mg/dL.
This message indicates very
low blood sugar. You should
recheck the blood glucose
level. If “Lo” again, follow
facility protocol.
Error message that
indicates that there is a
problem with the meter,
e.g., measurement error
(time out, overflow, offset)
or temperature out of
range.
Review the instructions and
try again with a new test
strip. If the problem persists,
contact Customer Service.
Error message that
indicates that there may
be a problem with the
test strip, e.g, the test strip
may be damaged, moved,
or removed during testing,
or inserted improperly.
5. Remove cap; invert bottle and
squeeze out one drop of control
solution. Apply the drop to the strip
by bringing the meter and the strip
to the drop. Touch the drop with the top edge of
the test strip and wait until the test pad fills with
the solution. Results appear in 10 seconds.
Check that the code number
on the meter display
matches the code number
on the test strip vial. Check
the test strip for damage.
Code the meter or retest as
necessary. Repeat the test.
If the error message appears
again, contact Customer
Service.
Error message could be
caused by a used or
damaged test strip.
Repeat the test with a new
strip. If the error message
appears again, contact
Customer Service.
6. Compare the results with the ranges of
expected results shown on the test strip vial
(Low = Blue Cap, High = Red Cap)
Error message indicates
serial communications
error.
If error persists, contact
Customer Service.
The battery sign appears
on the display with the
unit of measurement. The
power of the battery is
getting low. You can
complete about 50 more
tests from the time this
symbol first appears.
Test results will be accurate
but replace the battery as
soon as possible. Battery
type is CR2032 3 volt.
• Whenever you think the system is not working
properly.
• If the blood glucose test results differ from the
resident’s symptoms, or when you think your
results are not accurate.
• If you drop the meter.
• If the vial of test strips has been left open for
an extended period of time.
Control Solution Test Procedure:
1. Shake Low Control Solution bottle well
before using.
2. Discard the first drop of Control Solution and
wipe off the dispenser tip to ensure a good
sample and an accurate result.
3. Insert a test strip into the Microdot
meter. Be sure the black contact bars
go into the meter. Push the strip
firmly. Be sure it can go no further.
4. The code number will appear on the display.
Verify that the code number on the meter
matches the code number on the vial of test
strips. If it does, proceed to Step 5. Otherwise,
add the correct code number into the meter
before proceeding.
7. You should obtain results within
the expected range printed on the
test strip vial. If this is not so, repeat
the test.
NOTE: If the second test does not fall within the acceptable
range, repeat the test with a new bottle of control solution and
test strips. If the test result is still out of range, call Links Medical
Products customer service at (888) 425-1149.
8. Repeat steps 1-7 for the High Control Solution
procedure.
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