SNS Analog Clock NTP Only Installation Guide

SNS™ A

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LOCKS

NTP O

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NALOG

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NSTALLATION

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Doc Part No.: SNSDOC-029 08.14.15

Legal Notice

Copyright ©2015 Primex Wireless, Inc. All rights reserved.

SNS is a trademark of Primex Wireless, Inc.

Printed in the USA.

Information in this document is subject to change without notice. The software described in this document is furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in accordance with the terms of those agreements. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical or otherwise, for any purpose, without the prior written permission of Primex Wireless.

Primex Wireless

Address

United States

965 Wells Street

Lake Geneva WI 53147

Canada

1310 Kerrisdale Blvd.

Unit #4

Newmarket, ON L3Y 8V6

United Kingdom

Unit G420 Dean Clough

Halifax, West Yorkshire HX3 5AX

Email

Web

Telephone

Fax [email protected]

www.primexwireless.com

(800) 537-0464

(262) 248-0061 [email protected]

www.primexwireless.ca

(800) 330-1459


primexwireless.co.uk

0800-3896996

01422-349462

Primex Wireless

NTP Only Analog Clock Installation Guide

I

C

ONTENTS

About this Guide

Important Safety Instructions

Regulatory Approvals

European Union Declaration of Conformity and Restrictions

Configure Clocks for NTP Only

Configuration Overview

Configuration Requirements

Configure Analog Clock for NTP Only

Analog Clock Installation

Installation Requirements

Single-Sided Analog Clock (Wall-Mount) Installation

Remove a Clock Lock-Mounted Analog Clock

Dual-Sided Battery Analog Clock Installation

Dual-Sided Electric Analog Clock Installation

Dual-Sided Metal Series Analog Clock Installation


Remove a Clock from a Dual-mount Bracket

Monitor Network Time Protocol (NTP) Only Clocks

Battery Maintenance

Battery Use Specifications

Low Battery Indication

Battery Installation

Upgrade Clock Firmware

Upgrade Clock Firmware with the SNS Configuration Tool

Support

Warranty

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Audience

This guide is intended for users tasked with configuring and installing NTP Only Analog Clock for use with the Primex Wireless

SNS™ Time Synchronization NTP Only.

Typographical Conventions

This guide uses typographical conventions to highlight specific types of information.

Typeface

Bold

Indicates

Menu sequence or command

Example

Click

Support

Command line input

This guide includes notes, cautions, and warnings content that highlights important messages.

> cd /var/sns/sns-install

Typeface

Note

Caution

Warning

Example

Indicates

Indicates something important or useful.

Indicates a command or procedure may have an unwanted or undesirable result.

Indicates a command or procedure that could be dangerous to system or device.

Provides an example of how the topic can be configured or used.

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I

MPORTANT

S

AFETY

I

NSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE INSTALLATION, OPERATION, OR MAINTENANCE OF PRODUCT.

Some of the following information may not apply to your particular product model; however, as with any electronic product, precautions should be observed during installation, operation, and maintenance.

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Installation must conform to state or local building codes and ordinances.

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Installation or maintenance should be performed only by qualified personnel as defined in the Local Electrical Code.

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Mount in location where device will not readily be subject to tampering.

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Any wiring instructions must be followed precisely. Failure to do so could cause permanent equipment damage.

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To avoid possible electric shock or damage to the device, disconnect power source before installation or servicing.

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Do not install or use device near water. To reduce the risk of electrical shock, do not expose device to rain or moisture.

Device must not be exposed to dripping or splashing and no objects filled with liquids, such as vases, must be placed on the device.

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Device is designed for indoor use only. Operating outdoors, or in wet areas, is an electrical hazard and may damage the equipment while nullifying the warranty.

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Device is cleanable with a cloth moistened with water or a common disinfectant. Be sure to test any cleaning solutions on a small area of the clock before using it on the entire device.

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For healthcare facilities, devices are not intended for patient use and must not be installed within 6ft (2m) of patient contact.

AC-Power Pluggable Clock/Timer Models

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AC main power supply must be disconnected while installing or performing maintenance of any device. To completely disconnect the power input, the main plug should be disconnected from the main socket outlet completely.

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The main socket outlet must provide a protective earthing connection where the outlet has a protective earth (ground) connection.

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Main plug is used as disconnect device and it should remain readily operable during intended use.

AC-Power Hardwired Clock/Timer Models

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AC power must be supplied from a circuit that has a resettable circuit breaker.

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AC mains power supply must be disconnected while installing or performing maintenance of any device. Open the circuit breaker supplying the device before attempting installation, maintenance, or repairs.

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R

EGULATORY

A

PPROVALS

FCC Compliance

Pursuant to FCC 15.21 of the FCC rules, changes not expressly approved by Primex might cause harmful interference and void the FCC authorization to operate this product.

FCC Radio Frequency Interference

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC

Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: l

Reorient or relocate the receiver’s antenna.

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Increase the distance between the equipment and the receiver.

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Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.

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Consult the dealer or an experienced radio/TV technician for help.

To assure continued appliance, any changes or modifications not expressly approved by the party responsible for compliance could voice the user's authority to operate this equipment. (Example - use only shielded interface cables when connecting to computer or peripheral devices).

FCC Radiation Exposure Statement

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.

This devices complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions.

(1) This device may not cause harmful interference, and

(2) This device must accept any interference received, including interference that may cause undesired operation.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

The antennas used for this transmitter must be installed to provide a separation distance of at lease 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.

Channel

The Wireless Channel sets the radio frequency used for communication.

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Access Points use a fixed Channel. You can select the Channel used. This allows you to choose a Channel which provides the least interference and best performance. In the USA and Canada, 11 channel are available. If using multiple Access Points, it is better if adjacent Access Points use different Channels to reduce interference.

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Regulatory Approvals l

In "Infrastructure"mode, Wireless Stations normally scan all Channels, looking for an Access Point. If more than one Access Point can be used, the one with the strongest signal is used. (This can only happen within an ESS).

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Is using "Ad-hoc" mode (No Access Point), all Wireless stations should be set to use the same Channel. However, most Wireless stations will still scan all Channels to see if there is an existing "Ad-hoc" group they can join.

Note: This equipment marketed in the USA is restricted by firmware to only operation on 2.4G channel 1-11

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European Union Declaration of Conformity and Restrictions

E

UROPEAN

U

NION

D

ECLARATION OF

C

ONFORMITY AND

R

ESTRICTIONS

Hereby, Primex Wireless Inc. declares that this equipment complies with the essential requirements and other relevant provisions of

Directive 1999/5/EC:

The Primex Wireless Power Over Ethernet (POE) Analog Clocks and Ethernet Only Clocks including Model Numbers:

SNS5Z155, SNS4Z155N, SNS5Z157, SNS4Z157N, SNS5Z159, SNS4Z159N, SNS5Z164, SNS4Z164N, SNS5Z163, SNS4Z163N,

SNS5Z176, SNS4Z176N, SNS5Z177, SNS4Z177N, SNS5Z512, SNS4Z512N, SNS5Z180, SNS4Z180N, SNS5Z227, SNS4Z227N,

SNS5Z396, SNS4Z396N, SNS5Z397, SNS4Z397N, SNS5Z398, SNS4Z398N, SNS75Z399, SNS4Z399N, SNS7A306N, SNS7C306N,

SNS7G306N, SNS7A330N, SNS7C330N, SNS7G330N

This equipment is marked with and can be used throughout the European community.

This indicated compliance with the R&TTE Directive 1999/5/EC and meets the relevant parts of following technical specifications:

EN 55022 - Information technology equipment. Radio disturbance characteristics

EN 55024 - Information technology equipment. Immunity characteristics

EN 61000-3-3 - Electromagnetic compatibility (EMC). Limits. Limitation of voltage changes, voltage fluctuations and flicker in public low-voltage supply systems, for equipment with rated current ≤ 16 A per phase and not subject to conditional connection

The technical documentation relevant to the above equipment will be held at:

Primex Wireless | 965 Wells Street | Lake Geneva, WI 53147 | Phone: 1-800-404-8112

Signed:

Company Representative: Larry Poglitsch, Director of Operations

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C

ONFIGURE

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LOCKS FOR

NTP O

NLY

SNS clocks/timers can be configured as Network Time Protocol (NTP) only clocks. In NTP only mode, clocks are synchronized with an NTP time source. The clocks are not managed or monitored by the AMP platform.

Configuration Overview

During this configuration method: l

You first install the Primex Wireless SNS Configuration Tool software on the computer that will be used to configure the clocks. The SNS Configuration Tool software is located on the SNS Resources CD or can be downloaded from the

SNS .

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A local network connection is established between the clock and computer to use the SNS Configuration Tool to configure the clock settings.

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Once these settings are configured, you will initiate the clock’s synchronization with the configured Network Time

Protocol (NTP) server.

Configuration Requirements

NTP only mode requires the clock time source, network settings, and firmware to be configured and managed using the Primex

Wireless SNS Configuration Tool software.

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Primex Wireless SNS Configuration Tool software is installed on the computer that will be used to configure the clock

(s).

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PoE models: a Power-Over-Ethernet (PoE) Injector is required or 4 D-Cell alkaline batteries for use during configuration only (not supplied).

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Computer l

Ethernet cable l

Port 123 UDP (for the NTP time source) is required to be open on the network.


Complete the steps below to configure a clock for NTP only use.

1. If the clock is mounted, dismount the clock so that you can access the back of the clock.

2. If the clock is powered, disconnect power from the clock; remove its batteries.

3. Insert one end of an Ethernet cable into the clock’s Ethernet port and the other end to a port on your computer.

NOTE:

If the computer has a wireless network card, it may be necessary to disable the wireless network card to establish the connection between the computer and the clock.

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Configure Clocks for NTP Only

Figure 1: Connecting SNS Analog Clock to a computer


4. Next, you will set the clock into its configuration mode.

5. From your computer, select Programs > Primex Wireless SNS > SNS Configuration Tool or double-click the

Primex Wireless SNS Configuration Tool icon on your computer’s desktop.

The status bar located at the bottom of the window displays ‘Not Connected’, indicating the clock is not connected to the

SNS Configuration Tool software.

Figure 2: Primex Wireless SNS Configuration Tool

6. From the top menu, select Actions > Connect to establish a connection to the clock.

7. When the clock has successfully connected to the software, the status bar displays ‘Device Information Read!’

8. From the top menu, select Actions > Read Configuration.

9. The status bar displays “Configuration read from device!” and the Configuration tab displays the clock’s current configuration settings. Commonly, these are the factory default settings.

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NOTE:

The clock’s Media Access Control (MAC) Address and hardware/clock/radio version are displayed in the upper left corner of the Configuration tab.

NOTE:

SNS clocks have a password that prevents their configuration settings from being read unless the clock is first logged into. If the clock is configured with a password different from the one currently stored in the

Configuration Tool, the login will fail, you will receive the alert message, and the status bar displays the message “Read Failed!” The password is stored in the Configuration Tool’s Preferences settings and can be changed by using the Edit Preferences command.

10. Enter the configuration settings for the clock.

For additional information, see "SNS Configuration Tool NTP Only

Settings" located on page 9.

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Clock Name: Commonly describes the clock mounting location.

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Time Zone: Time zone observed by the clock. Setting determines the GMT Offset used and the DST Change Dates sent to the clock.

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GMT Offset: Setting is automatically set by the application based on the Time Zone selected, but the value can be changed if required.

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Use Daylight Saving Time: Setting is automatically set by the application based on the Time Zone selected. If

DST is not observed, uncheck the “Use Daylight Saving Time” check box.

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AMP Servers: Not applicable to NTP only use.

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NTP Servers: Enter the IP Address of up to 3 different Network Time Protocol (NTP) servers.

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Synchronization Settings: Setting determines the frequency the clock synchronizes with its NTP time source.

Select one of the three options.

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Daily: The clock sync schedule is set to synchronize once daily at a random time.

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Every 3rd Day: The clock sync schedule is set to synchronize once every third day at a random time.

Use of this setting requires that a clock's microcontroller (clock version) firmware to be at 3.x

or greater and radio firmware to be at 2.1.4xx or greater.

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Scheduled: The clock sync schedule is set to synchronize at a scheduled time(s). The clock can be set to synchronize up to six (6) times per day. Time of day is required to be entered in 24 hour format. The hours and minutes can be separated with either a colon (:) or decimal (.). The valid range is from 00:00 to 23:59.

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Wireless Network Settings: Enter up to three Wireless Network Settings the clock will use to connect to your facility’s network to synchronize with its NTP time source.

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Wired Network settings: If the clock will connect over a wired network to synchronize with its NTP time source, enter the Wired Network Settings.

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Display Settings: Digital clocks only. Sets the clock display settings.

NOTE:

If you enter an invalid value in the field, the text turns red and the computer may emit a beep.

11. Once the required settings are entered, from the top menu select Actions > Write Configuration to save the settings to the clock.

12. When complete, the software automatically disconnects the clock from the software. The status bar displays

“Configuration Written to Device! -- Device Disconnected!’.

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13. From the top menu, select Actions > Disconnect. The status bar at the bottom of the window will display

“Disconnected”.

14. Remove the Ethernet cable from the clock and computer. For PoE models, do not remove Ethernet cable from clock and connect the other end of the Ethernet cable to a PoE enabled LAN port.

NOTE:

If a significant portion of the settings configured will be the same for all or a majority the clocks, you can create a configuration template to ease the configuration of additional clocks or for use at a later time.

15. You are now ready to initiate the clock’s synchronization with the NTP time source.

For a...

then..

Analog Clock

1. Quickly press then release the button on the back of the clock.

The clock emits a series of 3 sets of “beeps”, indicating the following connection sequence: 1 beep = radio initialized, 2 beeps = connected to network and 4 beeps

= received NTP time.

After approximately 20 to 30 seconds, the clock automatically set its NTP time.

2. The clock is ready to be installed at its permanent location.

SNS Configuration Tool NTP Only Settings

SNS Configuration Tool NTP only settings and specifications are defined below.

Table 1: NTP Only Settings

Setting

Clock Name

Required

No

Time Zone

GMT Offset

*Use Daylight Saving Time

MAC Address

Hardware

Clock

Yes

Yes

Yes

N/A

N/A

N/A

Description

1 to 40 characters. A recommended practice is to name a clock to reflect where the clock is (or will be) physically located.

Select from the list of available time zones. If a selection is made, the GMT Offset field will be set based on the time zone selected.

This selection also determines the DST Transition Dates downloaded to the clock if the clock is configured to use DST.

-14:00 to +14:00, the offset from Greenwich Mean Time (GMT) that the clock should display. The format is hh:mm. The field text will turn red if it contains an invalid value.

Yes/No check box set to indicate whether the clock should adjust its time for Daylight Saving Time.

The read-only MAC Address field is populated with the MAC address of the clock currently connected to the configuration tool.

The read-only Hardware field is populated with the hardware version of the clock currently connected to the configuration tool.

The read-only Clock field is populated with the clock firmware version of the clock currently connected to the configuration tool.

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Setting

Radio

Required

N/A

Description

The read-only Radio field is populated with the radio firmware version of the clock currently connected to the configuration tool.

AMP Servers

Do not enter any values into these settings. These settings are for use with the SNS AMP network only.

NTP Servers

The clock’s time source. It is required to enter a minimum of one Network Time Protocol (NTP) IP address and maximum of three.

The clock attempts to connect to all configured NTP time sources when synchronizing and uses the first NTP time source that responds.

IP address (1-3) Yes, for each NTP time source

The IP Address field must be a valid IPv4 address or DNS name for an NTP server. Some examples are: time.nist.gov

0.us.pool.ntp.org

Synchronization Settings

Setting determines the frequency the clock synchronizes with its NTP time source. Select one of the three options.

Primex Wireless recommends the use of the Random Sync Time. It is recommended the clock sync schedule be configured for random sync either once per day or every third day. Primex recommends use of the Daily Random Sync setting, however to maximize clock battery life the random 3 day sync may be used. Selecting the setting Random Sync Every 3rd day will increase battery life and maintain time accuracy within 1.5 seconds.

Daily

Every 3rd Day

The clock sync schedule is set to synchronize once daily at a random time. The time of day the clock synchronizes is between midnight and 6am.

The clock sync schedule is set to synchronize once every third day at a random time. The time of day the clock synchronizes is between midnight and 6am.

Use of this setting requires that a clock's microcontroller

(clock version) firmware to be at 3.x or greater and radio firmware to be at 2.1.4xx or greater.

NOTE: For the SNS Personal Series LCD Clock and Power Over

Ethernet (POE) clock models, the 3 day sync does not apply. If this setting is applied to these clock models, the clock synchronizes daily.

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Setting

Scheduled

Required Description

The clock sync schedule is set to synchronize at a scheduled time

(s). The clock can be set to synchronize up to six (6) times per day.

Time of day is required to be entered in 24 hour format. The hours and minutes can be separated with either a colon (:) or decimal (.).

The valid range is from 00:00 to 23:59.

NOTE: Setting is not available for the SNS Personal Series LCD

Clock.

Wired Network Settings

If the clock will connect over a wired network to synchronize with its NTP time source, enter the wired network settings.

Use DHCP

IP Address

Subnet Mask

Gateway

Yes

Yes

Yes

Yes

Yes/No check box set to indicate whether the clock should request a dynamically assigned IP address each time it connects to the wired network.

The static IP address for the clock to use when connecting to the network. The IP address must be a valid IPv4 address. The field text will turn red if it contains an invalid value.

NOTE: Not required if Use DHCP is enabled.

The subnet mask must be a valid IPv4 address mask. The field text will turn red if it contains an invalid value.


The network gateway IP address must be a valid IPv4 address. The field text will turn red if it contains an invalid value.


Wireless Network Settings

If the clock will connect over a wireless network to synchronize with its NTP time source, enter up to three wireless network settings.

The clock attempts to connect to the configured wireless network settings in numeric order when synchronizing and connects to the first wireless network connection that is successful.

SSID Yes, for each wireless network setting

Service Set Identifier (SSID) 0 to 40 characters. The SSID for the wireless network.

Use DHCP Yes, for each wireless network. setting

Yes/No check box set to indicate whether the clock should request a dynamically assigned IP address network each time it connects to the wireless network.

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Setting

IP Address

Subnet Mask

Gateway

Security Type

Security Mode

Security Key

RADIUS

Radius Username

Radius Password

Required

Yes, for each wireless network setting





No, if security mode is set to None

Description

The static IP address for the clock to use when connecting to the network. The IP address must be a valid IPv4 address. The field text will turn red if it contains an invalid value.


The subnet mask must be a valid IPv4 address mask. The field text will turn red if it contains an invalid value.


The network gateway IP address must be a valid IPv4 address. The field text will turn red if it contains an invalid value.


Select from the available security types:

None | WEP | WPA | WPA2

Not required if Security Type is set to None.

If Security Type is set to WEP, select: Shared or Open.

If Security Type is set to WPA or WPA2, select: AES or TKIP.

8 to 63 alphanumeric or 64 hex

If applicable only

Authentication type of the Radius Server.

If applicable only

Username of the RADIUS server; 0 to 40 alphanumeric characters.

If applicable only

Password of the RADIUS server;0 to 40 alphanumeric characters.

EAP-TLS Certificate

Certificate File If applicable only

Display Settings

The display settings of SNS digital clock/timers models

Upload .PEM certificate file.

LED Level No

Use the LED Level drop-down list box to control the brightness of the LED display.

The choices are:100% | 75% | 50% | 25%

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Setting

Display Mode

Required

No

Show PM Indication

Display Time & Date

(alternately)

Time Display Period

(seconds)

Date Format No

No

No

No

Enable Buzzer No


Description

Use the Display Mode option buttons to control how time is displayed on the clock.

The choices are:12 hr | 24 hr

If you choose 12 hr with the Display Mode option buttons you may enable (check) the Show PM Indication check box to instruct the clock to display the PM indicator.

Enable (check) the Display Time & Date (alternately) check box to instruct the clock to alternate displaying time and date.

If you enable (check) the Display Time & Date (alternately) check box to instruct the clock to alternate displaying time and date, you may set the amount of time for the alternating cycle with the Time

Display Period (seconds) field.

If you enable (check) the Display Time & Date (alternately) check box to instruct the clock to alternate displaying time and date, you may use the Date Format option buttons to choose the format of the date display.

The choices are:M/D/Y | D/M/Y

Enable (check) the Enable Buzzer check box to enable or disable the buzzer on this clock. (For digital clocks in countdown mode only.)

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A

NALOG

C

LOCK

I

NSTALLATION

Complete the procedures located in this section to install SNS Analog Clocks.

Installation Requirements

Refer to the Important Safety Instructions before installing, operating or performing maintenance of clocks/timers.

Wireless Operation

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Analog clocks can be installed anywhere indoors within range of an 802.11 b/g wireless access point.

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Analog clocks must have adequate signal to support wireless operation, areas where a wireless laptop can connect to the network or where signal to noise level measures 20 dB or greater. If wireless signal is inadequate, a wireless Access

Point may be added in proximity to improve local signal strength.

Battery-powered Analog Clocks

Battery use is to meet specifications published by Primex Wireless.

For additional information, see "Battery Use Specifications" located on page 27.

AC-Powered Analog Clocks

The socket-outlet shall be installed near the equipment and shall be easily accessible. Refer to the tables below for power specifications.

Table 2: Power Specifications for AC-Powered Analog Clocks

Model Input Power

AC-Powered Single-sided 120V~, 47-63Hz

Current Draw

67mA@120V~

AC-Powered Dual-sided 120V~, 47-63Hz 134mA@120V~

PoE Analog Clocks

NOTE:

Batteries can be optionally installed in PoE Analog clock models to keep the clock operating in the event of PoE power outages on the network

Table 3: PoE Analog Clock Power Specifications

Model

Single-sided

PoE 802.3 af Input Power Specification

48V, 6.25 Watts Max

NOTE:

Any damage to the clock due to improper wiring voids the warranty.

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The backs of most SNS analog clocks feature two specially designed Clock-Lock hangers spaced at precise distances, one on the top, and the other on the bottom. The Clock-Lock feature prevents accidental removal if the clock is bumped, and it may reduce theft by requiring a particular combination of moves to remove the clock.

All analog clocks come with two #6 x 1-1/4” mounting screws and wall anchors.

Install the Clock

Complete the steps below to wall-mount a single-sided analog clock.

1. Insert the clock batteries.

2. Drill holes for the screw anchors at the spacing listed in the following table. When hanging the clock, be sure that if two screws are being used to secure the clock to the wall, the distance between the screws is precisely the same as the hole spacing as specified below.

Table 4: Hole Spacing Specifications for Mounting Analog Clocks

Model

12.5" Round Model

Hole Spacing

9”

Mounting Type

Clock Lock (2)

12.5" Round Dual-sided

See instructions

Twist Lock

13.5 Square Model

9.5”

Clock Lock (2)

16" Round Model

9”

Clock Lock (2)

16" Wood Series Model

9”

Figure 3: Installing a Single-sided Analog Clock

Clock Lock (1)

3. Use a screwdriver to insert and tighten the screw, leaving the top of the screw head 3/8” out from the wall.

4. Hold the clock with the face down and align the Clock Lock hanger with the bottom screw.

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Analog Clock Installation


5. Tilt the clock face to vertical and position the clock with the screw heads in the opening of the Clock Lock hanger.

6. Slide the clock down over the screw heads to latch it into place.

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Follow the illustrated steps below to remove an analog clock from a clock-lock mount.


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A Dual-Sided Battery Analog Clock consists of two single-sided analog clocks and a Dual Bracket Kit. Using the kit, you combine the two single-sided clocks to create a dual-sided clock, which can be either ceiling or wall mounted.

Dual bracket kit supplied parts

(1) Dual mount bracket

(1) Mounting plate

Screws and anchors are supplied with the single clock packaging.

Step 1 - Mount bracket kit to wall or ceiling

1. Measure and drill holes into the wall or ceiling to align with the mounting plate hole spacing measurements.

2. Attach the mounting plate to the wall or ceiling using the provided anchors and screws.

3. Slide the dual clock bracket over the four tabs on the mounting plate. A tap with a rubber mallet on the clock bracket may be required to seat the clock bracket assembly fully into place.

Step 2 - Assemble clocks to dual mount bracket

1. Insert batteries into each clock.

2. Place each clock in the housing with the 10/11 and 4/5 numerals over the brass posts.

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3. Place your hands at the 10/11 and 4/5 positions and turn the clock clockwise to lock into place. Repeat this step for each of the two clocks.

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A Dual-Sided Electric Analog Clock consists of two single-sided clocks and a dual bracket kit, which can be either ceiling or wall mounted. Using the kit, you combine the two single-sided clocks to create a dual-sided clock.

Dual bracket kit supplied parts

(1) Dual mount bracket

(1) Mounting plate

Screws and anchors are supplied with the single clock packaging

Step 1 - Assemble clocks to dual mount bracket

1. Place each clock in the housing with the 10/11 and 4/5 numerals over the brass posts.

2. Route the clock power cords to the left, right, or center position. For right or left routing, remove the dual mount bracket cover and thread the cord through the clearance hole in the bracket. Lift the power cord out of the way, then slide the bracket cover back onto the dual mount bracket.

Step 2 - Mount bracket kit to wall or ceiling

1. Measure and drill holes into the wall or ceiling to align with the mounting plate hole spacing measurements.

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2. Attach the mounting plate to the wall or ceiling using the provided anchors and screws.

3. Slide the assembled dual clock bracket over the four tabs on the mounting plate. A tap with a rubber mallet on the clock bracket may be required to seat the clock bracket assembly fully into place.

4. Route the power cords as desired and apply AC power.

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Supplied hardware

(1) Mounting plate

(4) Long screws

(4) Wall anchors

Install and mount clock

NOTE:

Before mounting, apply power to the clock.

For additional information, see Apply Power - Battery Operated

Models .

1. Secure the mounting plate to the wall or ceiling with the four long screws, paying attention to the "up” arrow, at the location you will be hanging the clock.

2. Remove one clock from the bracket by removing two of the four factory installed screws. With the dual clock flat on a soft surface to protect the lens and bezel, remove the two top screws and lift the top clock off of the dual mounting bracket.

NOTE:

It may require some force to remove the top clock because, in addition to the screws, the clocks are also held in place by magnets.

3. Set each clock using method detailed on the setup instruction sticker on the back of each clock.

4. Once the clocks are set (with batteries inserted), orient the clock face so that the 12 is in the correct position for your mounting option.

NOTE:

Clocks are shipped in correct position for wall mounting. If ceiling mount is required, both clocks must be removed and rotated within the bracket.

5. Align one of the posts on the back of the clock with the appropriate post in the bracket, next to a clip. Make sure that the raised portion of the clip next to the post is inside the bracket.

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6. Lower the clock down on the bracket, keeping all clips inside ring. Press down to seat the clock in bracket. Secure with the two screws removed previously, in same holes in bracket (over screws holding other clock in place.)

7. If necessary, use the four additional screws included in the package to cosmetically plug holes in bracket.

8. Check to make sure that the 12 o’clock position is oriented to read correctly from both sides of the clock.

9. Taking the fully assembled dual clock, line up the base (stem) of the clock with the plate that is mounted on the wall. Slip the keyhole slots on the back of the base over the posts on the plate and push the clock down to secure.

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Follow the illustrated steps below to remove an analog clock from a clock-lock mount.


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Complete the steps below remove a clock from a dual-mount bracket. This procedure is commonly performed to replace clock batteries.

1. Place your hands at the 10/11 and 4/5 positions.

2. Turn each clock counter clockwise to unlock the clock housing from the twist-lock mount.

Reassemble Clocks to Bracket

1. Place clock in the housing with the 10/11 and 4/5 numerals over the brass posts.

2. Place your hands at the 10/11 and 4/5 positions and turn the clock clockwise to lock into place.

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M

ONITOR

N

ETWORK

T

IME

P

ROTOCOL

(NTP) O

NLY

C

LOCKS

A Network Time Protocol (NTP) only clock is configured to synchronize with an NTP time source over the facility’s network. The clocks are not managed or monitored by the SNS platform.

NTP only mode provides a visual 5-stepping alerting indicator of low battery or NTP time source non-synchronization.

l

Low battery alert: generated when the battery life is estimated to be below 10% of its life (<4.0V).

l

NTP time source non-synchronization alert: generated when the clock has not synchronized with its NTP time source for more than four days.

During either of the alert conditions, the clock second hand continuously advances in 5-second increments until the alert condition is resolved.

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B

ATTERY

M

AINTENANCE

To manage and maintain SNS battery-powered analog clocks, refer to information in this section.

Battery Use Specifications

The battery life of SNS analog clocks is up to four years with the use of high-quality alkaline D-cell batteries. The battery life expectancy is based on common operating conditions and may vary due to installed site conditions and settings.

To get the most out of your batteries: l

Use only new high-quality name brand alkaline batteries.

l

Use batteries with expiration date five or more years beyond the installation date.

l

Use batteries with the same type and date code.

l

Do not use heavy duty and zinc carbon batteries as they will not last as long as high-quality name brand alkaline batteries.

l

Do not use rechargeable NiCad batteries, as their output voltage is too low to assure proper operation.

l

Do not use standard lithium batteries.

Low Battery Indication

If the AMP is not installed (NTP only configuration), an SNS analog clock indicates low battery condition by moving the second hand in five-second increments instead of one second at a time.

Batteries should be replaced promptly upon reaching low battery condition to maintain clock performance and reduce risk of battery leakage due to excess discharge.


Battery use specifications

The battery life of SNS analog clocks is up to four years with the use of high-quality alkaline D-cell batteries. The battery life expectancy is based on common operating conditions and may vary due to installed site conditions and settings.

l

Use only new high-quality name brand alkaline batteries.

l

Use batteries with expiration date five or more years beyond the installation date.

l

Use batteries with the same type and date code.

l

Do not use heavy duty and zinc carbon batteries as they will not last as long as high-quality name brand alkaline batteries.

l

Do not use rechargeable NiCad batteries, as their output voltage is too low to assure proper operation.

l

Do not use standard lithium batteries.

Insert batteries

1. If mounted, dismount the clock from the wall so that you can access the back of the clock.

NOTE:

If replacing old batteries wait 10 seconds.

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Battery Maintenance


2. Insert four new alkaline D-cell batteries into the battery holder as specified; verify correct polarity.

3. When the batteries are in place, initiate its synchronization to the NTP time source, by pressing and releasing the button located on the back of the clock

NOTE:

Configuration settings are retained during battery replacement.

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U

PGRADE

C

LOCK

F

IRMWARE

Each Primex Wireless clock has internal programming, referred to device micro firmware, that controls how it operates. In addition, the radio installed in each clock has firmware as well. It may occasionally be necessary to upgrade the firmware for your clocks and/or their radios.

It's recommended to consult with Primex Wireless Technical Support before performing firmware upgrades to validate the compatibility of devices and firmware versions.

NOTE:

Radio firmware versions 4.0.x and greater support the HTTPS or SSL protocol for secure communications over the network. For additional information, contact Primex Wireless Technical Support.


You can upgrade firmware for analog and digital clocks, except Personal Series clocks, with the SNS Configuration Tool software.

In this firmware upgrade method: l

Primex Wireless notifies you of the availability of a new firmware version.

l

You save the provided firmware file(s) to your computer.

CAUTION:

You should only attempt to upgrade an SNS clock with an authorized Primex Wireless firmware file or you risk rendering your clock completely inoperable.

NOTE:

In general, the SNS Configuration Tool is used for the initial configuration of clocks for the network prior to their installation. In most cases, these clocks should be new clocks with current firmware. Once clocks are installed, you may use the AMP to upgrade their firmware. For additional information on the Clock Configuration Software Tool, see the SNS™ Analog and Digital Clocks/Timers Installation Guide (SNSDOC-019).

Establish Connection

To begin updating the clock firmware using the SNS Configuration Tool, you must first establish a local network connection between the clock and your computer. Your computer is required to have the SNS Configuration Tool installed. The SNS

Configuration Tool software is located on the SNS Resources CD. See the SNS Analog and Digital Clocks/Timers Installation

Guide for installation instructions.

1. From your computer's Windows Start menu, select Programs > Primex Wireless SNS > SNS Configuration Tool or double-click the SNS Configuration Tool icon on your computer’s desktop. The Primex Wireless SNS Configuration Tool is displayed.

NOTE:

The clock displays its Media Access Control (MAC) Address and hardware/clock/radio version numbers in the upper left corner of the Configuration tab. The status bar at the bottom of the window displays either a “Connected!” or

“Connection Failed!” message depending on whether the connection to the clock succeeded or failed.

2. From the top menu, select Actions > Connect to establish a connection to the clock.

After a connection with the clock has been established, the other Action menu commands and toolbar buttons are enabled.

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Upgrade Clock Firmware

Figure 4: Primex Wireless SNS Configuration Tool


Upgrade Radio Firmware

Complete the steps below to upgrade the radio firmware. The radio firmware must be upgraded before upgrading the micro-controller firmware.

1. Either select the Upgrade Radio Firmware toolbar button or choose the Actions> Upgrade Radio Firmware menu item, both of which should be enabled once a connection to the clock has been established.

2. The software displays an Open dialog box. By default, the dialog box is set to look for radio firmware files with a

.rom file extension. Use the Open dialog box to browse to the firmware file. The firmware file name format and version identification (X identifies the version number) is SNS_RADIO-X_X_X.ROM.

3. Select the firmware file and select the Open button. The status bar displays the message Waiting for device to download Firmware Upgrade file! message while the firmware upgrade file is downloaded to the clock.

WARNING: Do not disconnect or power down the clock during the download process, which may take up to ten (10) minutes. Removing power during a firmware upgrade will PERMANENTLY damage the clock.

When the radio firmware upgrade begins, analog clocks beeps 4 times and digital clocks begin to flash “UP”. When the radio firmware upgrade is complete, analog clocks again beep 4 times and digital clocks stop flashing “UP”. After a few more seconds, analog clocks beep 1 time to indicate that you can re-initiate a connection from the computer and again enter configuration mode.

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Upgrade Clock Firmware

Once the firmware upgrade file has been downloaded to the clock, the status bar displays a Firmware download complete!

message and the clock should go through a restart cycle. Disconnect the clock from the computer. At this time, it is safe to remove power from the clock.

Upgrade Microcontroller Firmware

Once you have upgraded any necessary radio firmware, you can upgrade the micro-controller firmware.

1. Either select the Upgrade Clock Firmware toolbar button or from the top menu, select Actions > Upgrade Clock

Firmware, both of which should be enabled once a connection to the clock has been established.

2. The Configuration Tool software displays an Open dialog box. By default, the dialog box is set to look for radio firmware files with a .a43 file extension. Select the firmware file and select the Open button.

3. The status bar displays the message Waiting for device to download Firmware Upgrade file! message while the firmware upgrade file is downloaded to the clock.

WARNING: Do not disconnect or power down the clock during the download process, which may take up to ten (10) minutes. Removing power during a firmware upgrade will PERMANENTLY damage the clock.

During the microcontroller firmware upgrade, the clock temporarily ceases operation. The hands on an analog clock stop moving and the display of a digital clock goes blank. When the upgrade is complete, the clock automatically restarts.

Once the firmware upgrade file has been downloaded to the clock, the status bar displays a Firmware download complete!

message and the clock should go through a restart cycle. Disconnect the clock from the computer. At this time, it is safe to remove power from the clock.

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S

UPPORT

Supporting Documentation

Additional information is available in the AMP software Support tab. To obtain additional technical documentation for Primex

Wireless products, visit the Support area on our Web site ( www.primexwireless.com

).

Primex Wireless Technical Support

Technical Support responds to specific questions about product features, system configuration, and troubleshooting. All support services will be delivered in accordance with your organization's support agreement, end user licenses agreements, and warranties.

Contact Primex Wireless Technical Support

Before contacting Technical Support, make sure you have satisfied the system requirements that are listed in your product documentation. Also, you should be at the computer on which the problem occurred, in case it is necessary to replicate the problem.

When you contact Technical Support, please have the following information available: l

Customer ID l

Problem description l

Device hardware information l

Error messages l

Troubleshooting performed before contacting Primex Wireless l

Recent network changes (SNS products only)

Technical Support

Telephone

Email

Fax

Hours

Web


(262) 248-0061

7:00 am to 7:00 pm CST | Monday through Friday www.primexwireless.com

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W

ARRANTY

One Year Limited Warranty

Primex Corporation warrants this product to be free from defects in materials and workmanship for a standard of one year from the date of purchase. Primex will at its sole option, repair or replace any components that fail in normal use. Such repairs or replacements will be made at no charge to the customer for replacement parts. The customer will be responsible for any transportation costs. This warranty does not cover failures due to misuse, abuse, accidental or unauthorized alterations or repairs.

The warranties and remedies contained herein are exclusive and in lieu of all other warranties express or implied or statutory, including any liability arising under any warranty or merchantability or fitness for a particular purpose, implied, statutory or otherwise. In no event shall Primex be liable for any incidental, special, indirect or consequential damages, whether resulting from the use, misuse or inability to use this product or from defects in the product. Some states do not allow this exclusion or limitation of incidental or consequential damages so the above limitations or exclusion may not apply to you.

To obtain warranty service: If after following the instructions in the product guide, you are certain the product is defective, please contact Primex Wireless Technical Support to assist with troubleshooting the issue. If the issue cannot successfully be resolved and the product is under warranty, an RMA (Return Material Authorization) will be generated. The RMA form will be provided via email with detailed instructions for the return. All merchandise returned must be shipped to Primex Wireless, Attn:

Returns Dept., N3211 County Road H, Lake Geneva, WI 53147.

Primex Wireless retains the exclusive right to repair or replace the unit at its sole discretion. All merchandise returned must be shipped to Primex Wireless, Attn: Returns Dept., N3211 County Road H, Lake Geneva, WI 53147. Primex Wireless retains the exclusive right to repair or replace the unit at its sole discretion. Such shall be your sole exclusive remedy for any breach of warranty.

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