ICafe Cyber Cafe Security Management Software, Accounting Software User Guide
Below you will find brief information for Cyber Cafe Security Management Software, Accounting Software. This user guide provides detailed information on the features of the iCafeManager application, including setup, customer management, rate plans, products and services, print management, database backup and restore, application settings, reports, and live updates.
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User Guide
For Version 2.0.2.0
A Cyber Cafe Security Management and
Accounting Software
TABLE OF CONTENTS
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................................................................................................. 26
? .................................................................................. 26
....................................................................... 26
....................................................................................... 27
Customer who just walks in to buy a product or service ........................................ 28
..................................................................................... 32
........................................................................................... 44
SYSTEM REQUIREMENTS – ICAFEMANAGER - SERVER ............................................. 47
Copyright
Information in this document, including URL and other Internet Web site references, is subject to change without notice.
Complying with all applicable copyright laws is the responsibility of the user. Without limiting the rights under copyright, no part of this document may be reproduced.
The names of actual companies and products mentioned herein may be the trademarks of their respective owners.
Purpose
The purpose of this document is to provide a detailing of features available in the iCafeManager application.
This document is intended for anyone who wants to learn how the application functions.
Definitions
Following are some of the definitions for terms used in this document:
1. Employee: An employee or owner of a café.
2. Customer: The end customer of a cafe. Could be a member or a guest.
3. Terminal: Any computer in a café other than the server.
4. Server: The terminal/computer where iCafeManager Server application is installed.
Application Structure
iCafeManager is built on the client/server architecture – which means that there are 2 different applications: the Server and the Client - It is also mandatory that both these applications must be installed on different machines.
iCafeManager Server
The iCafeManager server application is formally referred as iCafeManager Server. It is advisable to install iCafeManager Server on a terminal which is not accessed or very less accessed by cafe customers. It is on this terminal from where you will be able to manage all terminals of your cyber cafe.
First time setup Wizard
When you start iCafeManager Server for the first time, a setup wizard will start. This wizard will help you setup some of the important aspects of the iCafeManager. You can activate iCafeManager and also set your
Post-Paid Rate Plans on the Setup Wizard screens. More details on the setup wizard are available in the iCafeManager Server Installation Manual.
Server Login Window
The iCafeManager Server can be started only by providing a valid employee login. The following login window will appear each time you start the iCafeManager Server.
Figure 1: Server Login Window
Employees are divided into 2 types – administrators and employees.
Important Points
The iCafeManager Server is installed with a default user called “admin”. The password for “admin” is
“password”. It is recommended that you change the password of the admin user immediately after you login for the first time.
Main Window
The User Interface of iCafeManager has been laid out in a very simple manner. The following image explains different aspects of the application UI.
This is where you can access the core features of the application.
This section will be used for providing quick links to common tasks
Figure 2: Layout of the base UI
This list will provide the log of events happening in the cafes – login’s, logouts etc.
This section will be used for providing detailed info about the terminal selected in the list above
List of Terminals
The terminal list section is provided on the Home tab where all the terminals recognized by the iCafeManager server are listed. If a terminal successfully connects to the server an entry is automatically made in this list. The server maintains a record for each terminal that has ever connected with the server. If a terminal is not longer available in the cafe (has been removed) it must be manually deleted from this list.
A delete terminal option is available if you right click on a selected terminal
Figure 3: Terminal List Section
Terminal status
A terminal can be in one of the following states. Each status is represented by a separate image.
1.
2.
3.
Switched Off: The terminal is not connected to the server
Idle: The terminal is connected and no one is logged on
Busy: When some customer is logged on the terminal
4. Session Finished: This state is when a member or a guest customer has logout out of a session and some money is due to be received from him/her.
5. Abnormal Off: This state is when a customer is logged in and the terminal disconnects from the server.
6.
State.
Restarted After Abnormal Off: This state is when the terminal restarts after an Abnormal Off
7. Awaiting Re-login: This state is when a customer logout and has opted for Re-Login.
Transfer Session
After a customer logs on iCafeManager Client terminal the cafe owner has the option to transfer the session of this customer to another iCafeManager Client terminal. A customer usually asks for a transfer session when he/she is not comfortable with the place or realizes that a webcam/headphone/microphone is not available on this terminal.
To transfer a session, on the Home tab right click on the terminal where the customer is currently logged in.
On this menu click on the “Transfer Session” option and select the available idle terminal from the drop down and click on the Switch button. The customer session is now transferred to the new terminal.
Figure 4: Transfer Session
Figure 5: Select Idle Terminal
Set Session Time
To set time for a customer’s session, use the “Set session time” option provided. This option is available on the right click of the terminal. Setting a session time will log off the customer when the time expires after two warnings. The Customer can also see the “Time Remaining” in the session window, after the Cafe
Operator has set the session time for this customer
Figure 6: Set Session Time menu
Figure 7: Set Session Time window
Renew Session Time
To renew time for a customer’s session, use the “Renew session time” option provided. This option is available on the right click of the terminal, which has a ongoing session with a session duration already set.
Renewing the session time will append the new time duration to the existing one.
Figure 8: Renew Session Time menu
Figure 9: Renew Session Time window
Customers
There are three types of customer you can create in iCafeManager.
1. Guest
2. Post-Paid Member
3. Pre-Paid Member
Guest
Guest customer can be defined as a customer who does not have to register with any details. No details of this customer are stored. To enter a Customer of this type just go to the Home Screen, right click on any idle terminal and click on Login as Guest. Enter the name of the customer on the Login window and click
“Login”. You have the option of saving this customer’s ID Card Type and Number too. See following images for details.
Figure 10: Login as Guest
Figure 11: Guest Login
If a Guest has logged out from the Client terminal, cafe host will be able to Re-Login this customer from iCafeManager Server using the "Re-Login as Guest" menu.
Figure 12: Re-Login as Guest
Post-Paid Member
This type of member has to register only once with all details and then his/her Login details can be used in the café multiple times. To create a member of this type click on “Add a New Member” button on the
Members screen. Click next and go to the Rate Plan tab of this screen and select the member type as Post-
Paid.
Pre-Paid Member
A Pre-Paid Member is a member who has a special rate card in your cafe. To create a Pre-Paid Member you need to click on “Add a New Member” button on the Members screen, select the member type as Pre-Paid.
To complete the process you also need to select a Pre-Paid Rate Plan from the drop down provided.
To manage both types of members you have to use the Members tab. See the following image for details.
Search a customer in your cafe database
Figure 13: Members Tab
Perform basic tasks with customer using these buttons
Add New Member
1. Click the “Add New Member…” button – this will open the New Member window
2. Provide the details of the member.
3. To take a picture of the member, click on “Start Webcam” this will initialize the web cam and get the image from the camera. At this time you can ask the member to stand in front of the camera.
4. Once you have a selected the image to capture click the “Take Picture” button
5. If you have scanned the image of a member or have a digital copy, use the browse button to select the image from the system
6. The same steps can be repeated for the ID proofs.
7. Click “Next” to select the member type.
8. For a Post-Paid Member all you have to do is to select the Post-Paid Member type and click finish.
9. For a Pre-Paid member select the Member Type as Pre-Paid and select the appropriate pre-paid rate plan. If a Pre-Paid Rate plan is not yet configured you can do it here by selecting the last option:
<Add New Post-Paid Plan>
10. Following the above steps a member is created and ready for login.
11. On the client terminal please enter a new password and fill in the security question details to complete the registration.
Member Name is the only mandatory field
Click “Start Webcam” to initialize the camera and “Take
Picture” to take a picture
Figure 14: New Member Window
Figure 15: Select a Member Type
Member’s first login on a Client Terminal
When a member record is created by a cafe owner/manager the registration completes when the member sits on a client terminal and enters a new password known only to him and few other details. This is a onetime process and is not repeated for consecutive logins.
The following window will appear on the terminal if the member has logged in for the first time.
Submit button will directly start the member’s session using the login details entered on this window
Figure 16: First time customer registration
Important Points
1. New members cannot be registered if there is no connectivity with the iCafeManager Server.
Block Member
This feature can be used to block a member from logging on the client terminals. If the cafe host doesn't want any particular member to use their cafe terminals, he/she can do so by blocking the member.
Select this checkbox to Block
Member.
Figure 17: Block Member on Add/Edit Screen
Blocked Member can be identified by the blocked member icon shown against the member name.
This icon indicates that customer is blocked.
Figure 18: Block Customer on Registered Customer List
Rate Plans
This section describes features related to the rate planning modules provided by the iCafeManager. Rate
Plans includes the following sub sections:
1. Post-Paid Plan
2. Pre-Paid Plan
Post-Paid Plans are displayed here.
Pre-Paid Plans are displayed here.
Figure 19: Rate Plan window
Post-Paid Rate Plans
Post-Paid plans apply to all post-paid members and guest who do not have a pre-paid plan with the cafe and pays for each session separately. You can add/edit a post-paid plan by going to the “Rate Plans” tab.
Figure 20: Post-Paid Rate Plan
Important Points
1. You only need to specify all different rates that you charge for a time slot. It is not necessary to provide a rate for each hour that a customer may finally sit for. For example in the above mentioned rate plan is for a cafe that charges 2$ an hour and 1.5$ for 30 min’s. If you sit for 1½ hours than you pay 2$
2. The rate plan is slab based so you get charged for one slab at a time. If you sit for 10 min’s the rate applicable is still 0.5$
Pre-Paid Plans
A customer can become a member in your cafe by buying a Pre-Paid plan. A Pre-Paid Plan generally is structured to sell bulk internet minutes for a specific discount – e.g. 10 Hrs Package for 12$ as compared to
Post-Paid rate of 2$/hr.
To add a pre-paid plan click on the “Add New Pre-Paid Plan…” button on the Rate plan window.
Figure 21: New Pre-Paid Plan.
To sell a Pre-Paid Plan to a member go to the Member List, select the member you want to sell the plan to, click “Edit Member…” button. On the Rate Plan tab of Add/Edit Member screen, select the member type as pre-paid. Doing this you will see a drop down menu for pre-paid rate plans, select one of the plan defined in your café.
The minutes in the previous plan can be carried forward using this. The user can also change the number of minutes being forwarded
Figure 22: Buy/Renew Membership Package
Important Points
1. You can define as many pre-paid plans as you want.
2. You cannot delete a plan is a member has already taken it.
3. When a member logs into a session the time is charged with each passing minute.
4. After the member logs out he/she is not charged.
Pulse Based Membership
Pulse based membership is a feature in which predefined minutes will be deducted from the member's prepaid plan. Pulse based membership is an optional feature which can be activated from the "Rate Plans
Configuration" tab of Application Settings Screen. Once Pulse Based Membership is enabled, cafe host will have to perform "Close Session" even for Members. Re-login for Members will also be enabled on selecting
Pulse Based Membership.
These minutes will get deducted from member’s pre-paid plan once logged in.
Figure 23: Pulse Base Membership
Products and Services
Product & services section is intended to provide basic features of management and sale of products and services. A lot of cafes sell products and services other than internet access like:
1. Printing and DTP
2. Scanning
3. Sales of products like CD, DVD etc
The objective is to allow them to manage all this using the cyber cafe manager.
What are products and services?
A product is any ready to sell items that the cafe purchases and re-sells to its customers. CD, CD Cover,
Cold Drinks etc. iCafeManager also helps you maintain inventory of these products.
A Service is any form of service you charge for a professional fee. You do not purchase a service so it also does not have any inventory. CD Writing, Scanning etc
View Products and Services in the system
You can view a list of products and services available in the system on the “Products and Services” tab.
Here can you also do tasks like “Add” or Edit a product or service. The following window explains this further:
List of entered products and services
To manage your products and services use one of these buttons.
Figure 24: View Products and Services
Important Points
1. You can add as many product and services as you like
2. Add Purchase is only active when you select a product in the list.
3. When entering a product you can provide a warning level for the stock. The low stock warning message is displayed when selling the product using the “Add Produce/Service Sale” window.
Selling an item to a customer
For selling an item you need to access the “Add a Product/Service Sale” window.
Select a product or service from a list
Add/Remove product or service from the invoice
Figure 25: Add Product/Service Sale Window
When selling a product or service customers can be of 2 types – one sitting for an internet session or customer who just walks in to buy a product or service. A Walk-In customer would be some who comes for a Cold Drink or a CD/DVD.
The method of selling a product to both the types of customer is different.
Customer who is sitting for an internet connection
1. Locate the terminal on which the customer is sitting in the Terminal list window.
2. Right click on the terminal and select “Add Product/Service Sale…”
3. On this window you can select the product. You do not have to specify the customer’s name as the system already knows that.
4. Click “Add to Invoice” to add the product or service to the customer’s invoice.
Customer who just walks in to buy a product or service
1. On the “Home” tab, click “Add Product/Service Sale” on the left bar
2. Here you have to provide the name of the customer and address
3. Add the required products and services
4. Click the “Pay” button to create the invoice
Important Points
1. The inventory of a product is reduced as soon as you click “Pay” or “Add To Invoice”
2. A warning message will appear if the product goes below warning level
3. Discounts must be provided with description. The discounts provided to customer can also be viewed in the “Adjustment Report”
4. “Amount Received” field is not mandatory and is provided for calculation so change to be returned back to the customer.
5. You can create back dated invoices also
Print Manager
You can use the Print Manager feature to monitor printouts being sent to various printers in your cafe. The printouts can be automatically added to a logged in Customer’s invoice. To do this you need to enable the
Print Manager on the printer that is to be monitored. You can also monitor multiple printers using Print
Manager.
Figure 26: Print Manager Tab
Print Manager will show the list of Active Print Jobs – jobs that are currently being printed and
Completed Print Jobs - jobs that have been printed for the current date.
The following details are provided for each print job
1.
2.
3.
Printer Name
Terminal Name
Customer Name
4.
5.
6.
7.
Document Name
Pages
Status
Amount – only in the Completed Print Job List
When a printer has not yet been configured the Print Manager tab displays a text, guiding you to configure the printers.
Figure 27: Printers not configured
You can configure printers for Print Manager by clicking on the “Change Settings…” button. The settings window displays a list of printers already installed on your server. Select the printer and check the “Enable print manager on this printer” checkbox. This will enable monitoring printouts on this printer.
Figure 28: Printer Manager Settings
To add the printouts to the customer’s invoice you need to select the second option “Automatically add prints to the customer’s invoice”. You will also need to attach a Service for the selected printer. The service drop down displays a complete list of Services defined in your database. If you don’t have a Service defined you can do so from the Product and Services Tab or by selecting <Add New Service> option from this drop down.
If your charge varies as per the printer please select a separate service for each printer having a different rate.
Important Points
1.
2.
The Active Print Jobs list will show jobs that are currently printing.
Print Manager can monitor only those printers that are installed on the local machine or shared
3.
4.
5. over the network or a network printer.
If no printer is configured this tab will display a message suggesting the user to select printers to be monitored.
In addition to the above list, Print Manager Reports are also provided.
If a print is executed from a terminal that is not running iCafeManager Client (including terminal where iCafeManager Client is closed) or the Server, the customer name column will show
“Unknown”.
Database Backup/Restore Tool
This tool allows you to create backups of the database being used in your cafe manager. It is advisable that you create a backup of you database at least every 2-3 days and store it on a different machine or removable disk like CD/DVD. Similarly the restore tool allows you to restore a backup that you may have created.
Select a location where you want to copy the database backup and click “Start
Backup”
Figure 29: Database backup
Select a backup file that you have created earlier and click
“Restore”
Figure 30: Database Restore
Schedule Backups
In addition to the above backup procedure you can also schedule backups to be taken as per your convenience. Schedule Backup is accessible from the File > Schedule Backups… menu. This window also offers you a choice of taking a backup when the application is closed.
Figure 31: Schedule Backups
The first option “Perform a backup every time I close the server application” when enabled will prompt you to take the backup every time when iCafeManager Server is closed. The backup is stored on the location selected by you. You can define the number of copies you want to retain; at least three copies should be retained.
Figure 32: Auto Backup on closing the server
The second option “Perform Schedule Backup” will enable timely backups as per the schedule selected by you. eg: For a daily backup you need to enter 1 in the field “Backup after every ___ days”. It is advised to select a time when the iCafeManager Server is running. In case the server is not running on the specified time a backup is immediately taken when the server is executed.
Application Settings
iCafeManager can be configured at various levels to enable or disable advanced features in the application.
Using application settings you can do the following:
1. General Settings – cafe name, address etc.
2. Auto Server Mode – settings that can run iCafeManager unmanned
3. Rate Plan Configuration – enabling advanced features like Pulse Based Membership
4. Employees – creating employees in the system to run your café using iCafeManager
5. Terminal Security – restrict the client terminals with a range of system security permissions
6. Receipt Customization – customize invoice content
7. Regional Settings – configure currency options as per your country
General Settings
The General Settings screen can be used to change the Café Name and address. The café name set here also reflects on the client terminals.
“Close Application on Customer Logout” is the other important setting on this screen. On enabling this all open applications on the client terminal will be closed once the customer has logged out and his/her session has been closed from the iCafeManager Server.
Auto Server Mode
To assist unmanned iCafeManager Servers, the feature of “Auto Server Mode” can be utilized. Auto Server is an optional feature, which when opted for will surpass any manual intervention for Customer logins and logouts. The customers will be allowed to simply enter their name and start a session. When the customer logs out the session will be closed automatically.
Figure 33: Auto Server mode
Important Points
1. This feature closes the customer session and any further change like Add Sale or Discounts on the customer invoice cannot be performed.
2.
3.
4.
Customer logout will close all the open applications on the client if the close application option is selected – also provided in Application Settings window.
Customer Re-Login cannot be performed once a customer logs out.
Customer Details cannot be viewed for Walk-In customers
Rate Plan Configuration
This screen offers one of the advanced settings for pre-paid rate plans. It provides the settings for Pulse
Based Membership. On enabling Pulse based membership, fixed set of minutes (pulse) will be deducted from the pre-paid member’s plan. You need to enter this pulse (in minutes) once Pulse Based Membership is enabled.
You also have the provision of displaying the Pulse deduction on the client side.
Figure 34: Rate Plan Configuration
Employees
Employee screen is used to create and manage employees accessing iCafeManager. If the cafe is operated by more than one person, use this screen to create multiple employee logins. A default user “Admin” is already present in the system. Permissions for each login can be customized and managed on the
Employees screen. There are two Employees types:
1. Administrator
2. Employee
Only that Employee which has been assigned the type “Administrator” can close the iCafeManager Client.
Figure 35: Add Employee
Figure 36: Set Permissions
Terminal Security
One of the most advanced features provided by iCafeManager is restricting the Client terminal from various system related activities. Terminal Security provides a wide range of security settings for client terminals categorized in four major heads:
1. General
2. Start Menu
3. Internet Explorer
4. Drive Accessibility
The first three categories help restrict the customer from playing with the system related settings of the client terminals. Drive Accessibility provides the option to restrict the user from accessing the marked drives on this screen.
Any change in the Terminal Security settings requires a restart of the client terminals. If you happen to use any system restore application (eg: DeepFreeze) you may have to thaw the client machine before applying these settings.
Figure 37: Terminal Security
Receipt Customization
Using the option on this screen you can customize the way the customer’s invoice appears on a printout.
You can add a receipt header and a receipt footer to the invoice.
Regional Settings
This screen provides the option of setting a currency symbol that appears on all your screens and printouts.
You can set up to three characters or any symbol which is not in a Unicode format.
Reports
iCafeManager has a reporting module that can be used to view and print reports. This module can be accessed from the Reports tab on the main screen.
All the reports are listed on the left bar of the reports module. Each report has a filter section on the top which allows the Employee to change the report criteria.
Following is a list of reports along with a brief explanation:
1. Daily Register Report
2. Collection Report
3. Summary Collection Report
4. Monthly Collection Report
5. Purchase Report
6. Invoice List Report
7. Invoice Detail Report
8. Adjustment Report
9. Member List Report
10. Customer History Report
11. Member Details Report
12. Pre-Paid History Report
13. Pre-Paid List Report
14. Terminal Usage Report
15. Server Up Time Report
16. Close Cafe Client Report
17. Product List Report
18. Products and Service Consumption Report
19. Printer Usage Report
20. Printer Summary Report
Daily Register Report
This report gives you details of all the types of customer that have visited your cafe in a single day. Please remember that this report shows all types of customers Guests, Post-Paid Member and Pre-Paid Members.
Collection Report
This report provides details of collections made during a time frame – essentially a detailed list of money earned. Usually accessed to view collections for a day, this report provides the following important details:
Summary & Monthly Collection Report
These reports are similar to the Collection Report but it provides data summarized for each date and month.
It also provides the expenses incurred by a cafe in buying products and services. This report is usually accessed to view collections and expenses for a given date or month.
Purchase Report
This report provides the details of products purchases during a selected date range. By default it shows the data for the current month. You can filter this report by date range as well as product.
Invoice List Report
This report provides a list of all invoices generated during a selected date range. By default it shows the invoices for the current date.
Invoice Detail
This report provides the details of a given invoice – essentially it is the invoice of this cafe.
Adjustment Report
This report provides a list of discounts offers to customer by a staff member – the amount of discount and the discount description is provided in this report.
Member List Report
This is a list of all post-paid members of your cafe.
Customer History Report
This report provides a history of customer session of your cafe.
Member Details Report
This report provides all details of a given member. You can select a member from the list provided on top.
Pre-Paid History Report
This report provides the details of how a member has used his/her plan. Generally used when a member asks for a record.
Pre-Paid List Report
This report provides the details of all pre-paid members along with their plan details.
Terminal Usage Report
This report provide a detailed list of which terminal is being used how many times by customers. By default this report displays the data the current date and can also be filtered down to a specific terminal or customer.
Server Up Time Report
This report provides the start and stop log for the server application.
Close Cafe Client Report
This report provides details to how many times a terminals client application was closed by an employee.
Product List Report
This report provides a list of all inventory items available in the system along with their available quantity.
Product and Service Consumption Report
This report provides the details of products and services sold during a selected date range. By default it shows the data for the current date. You can filter this report by date range as well as product.
Printer Usage Report
This report will provide a list of all print jobs printed. This report can be filtered by Date Range, Printer,
Customer, Terminal and employee.
Printer Summary Report
This report provides the summary of prints for a given printer. The amount column here reflects the total billed amount from the customer. The amount is calculated using the rate of the service selected for each printer.
Server Live Update
The iCafeManager Server has a Live Update module which keeps the software updated with the latest changes. If we have an enhanced version with new features, we push these changes to your terminal using this module. When you start iCafeManager Server and you see the following screen, it means your software is being upgraded to a newer version with better features.
Figure 38: Server Live Update
iCafeManager Client
iCafeManager Client is any terminal in the cafe that is used for browsing and which has iCafeManager Client installed on it. The login screen on the iCafeManager Client is divided in two parts:
1. Login as Guest: A Customer who doesn’t want to register and is a onetime customer of you cafe, they can Login as Guest by just providing their Name. Guest pay as they browse.
2. Login as Member: A customer who has registered in your café and has a Login ID and Password can use this window to login.
Figure 39: Client Login Screen
Session Details
After a member has logged on iCafeManager Client, the session’s details are shown on a Session Detail window. Session Detail window provides the following information:
Member Name
Terminal Name
Time details
Amount Details
The member also has the option to Change Password, Logout or Minimize the Session Details window using the buttons provided on this screen. A Pre-Paid Member can see extra information of membership details.
Session Details window can be used when the session time is set or renewed.
Figure 40: Session Details Window
When the Pulse Based Membership is activated and the option of displaying pulse deductions on client terminal is selected, the Pre-Paid Member will see the “Time Deducted” and “Time to next slot” fields.
Time Deducted displays the time deducted when the pulse is applied.
Time to next slot displays how many minutes are left for the next pulse to start.
Figure 41: Reminder of time remaining
The customer is warned two times before the end of his/her session. This is possible when the session time is set from the iCafeManager Server. This warning is comes up as an alert five minute and one minute respectively before the session ends.
Close iCafeManager Client
There can be occasions in a cyber cafe the client terminal needs some maintenance and you need to close the iCafeManager Client login screen. To close iCafeManager Client window we need:
1. Employee who has been granted the permission to close the cafe client.
2. Super Admin Password
Please follow the steps explained below to close iCafeManager Client.
1. If iCafeManager Server and Client are connected, use the iCafeManager Server’s Admin login to close iCafeManager Client. This can be the Admin or any Employee who has Admin rights.
Figure 42: Admin login to close Cafe Client
2. If the iCafeManager Client was not connected to iCafeManager Server since it's reboot, you need the
Super Admin Password on the screen shown below:
Figure 43: Super Admin Login
A default Super Admin Password is provided in the registration email which can be changed using the option provided in Admin login screen. If none of the options work for you please submit a feedback from your iCafeManager Server or on the website along with your Activation Code.
Client Live Update
The iCafeManager Client has a Live Update module which keeps the iCafeManager Client in sync with the changes on the iCafeManager Server. The window you see below pops up when the Live Update is initiated which is usually when the application starts.
Figure 44: Client Live Update
iCafeDesktop
iCafeDesktop is a revolutionary new product built to provide your customer with a unified browsing experience. iCafeDesktop automatically provides the required desktop shortcuts, quick links to popular website and web search powered by Google right on the computer desktop.
Google Search Bar
Regular Desktop
Quick
Links
Figure 45: iCafeDesktop
System Requirements – iCafeManager - Server
Supported Operating System: Windows XP
Service Pack: Service Pack (SP) 2 onwards
Processor: 700 MHz Pentium Processor or equivalent (Minimum); 1 GHz processor
(Recommended)
Hard Disk: 200 MB
RAM: 256 MB (Minimum), 512 MB (Recommended)
Display: 1024 x 768 (Minimum)
Software’s Required: Windows Installer 3.0 or later is recommended.
Microsoft Internet Explorer 5.01 or later is required.
Contact Us
If you wish to contact us, please visit our website: http://www.icafemanager.com
You can submit a feedback or report an issue. For technical assistance please mail us on: [email protected]
You can also use the “Contact Us/Feedback menu” on the iCafeManager Server with the availability of internet connection.
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Key features
Customer session tracking
Member account management
Product and service sales
Report generation
Client/server architecture
Frequently asked questions
iCafeManager is software for managing cyber cafes that allows cafe owners to track customer sessions, manage member accounts, sell products and services, and generate various reports.
iCafeManager is built on a client/server architecture, requiring both the server and client applications to be installed on separate machines.
iCafeManager offers a variety of reports, including Daily Register Report, Collection Report, Summary & Monthly Collection Report, Purchase Report, Invoice List Report, Invoice Detail, Adjustment Report, Member List Report, Customer History Report, Member Details Report, Pre-Paid History Report, Pre-Paid List Report, Terminal Usage Report, Server Up Time Report, Close Cafe Client Report, Product List Report, Product and Service Consumption Report, Printer Usage Report, and Printer Summary Report.
