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HP EliteBook 8560p Notebook PC
HP ProBook 6560b Notebook PC
Maintenance and Service Guide
© Copyright 2011 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard
Company under license. Intel and Core are trademarks or registered trademarks of Intel
Corporation in the United States and other countries. Microsoft, Windows, and
Windows Vista are either trademarks or registered trademarks of Microsoft
Corporation in the United States and/or other countries. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Third Edition: June 2011
Second Edition: May 2011
First Edition: March 2011
Document Part Number: 644148-003
Safety warning notice
WARNING!
To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
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Table of contents
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Packaging and transporting guidelines ............................................. 54
Workstation guidelines ..................................................................... 54
Equipment guidelines ....................................................................... 55
Using a Windows 7 operating system DVD (purchased separately) ............... 136
Using a Windows Vista operating system DVD (purchased separately) ......... 139
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1 Product description
Category
Chipset
Product Name
Processors
Graphics
Panel
Description
HP ProBook 6560p Notebook PC
HP EliteBook 8560p Notebook PC
Intel® Core™ i7 processor, Dual Core
2620M, 2.70-GHz (Turbo up to 3.40) processor 4-MB L3 cache, 4 threads
Intel® Core i5 processors, Dual Core
(not available with iAMT, Intel QM67 chipset)
2540M, 2.60-GHz (Turbo up to 3.30) processor 3-MB L3 cache, 4 threads
2520M, 2.50-GHz (Turbo up to 3.20) processor 3-MB L3 cache, 4 threads
2410M, 2.30-GHz (Turbo up to 2.90) processor 3-MB L3 cache, 4 threads
Intel Core i3 processors, Dual Core
(not available with iAMT, Intel QM67 chipset)
2310M, 2.10-GHz processor 3-MB L3 cache
Intel Celeron processor, Dual Core
B810, 1.60-GHz processor 2-MB L3 cache, 2 threads
Mobile Intel HM65 chipset
(Non-vPro configurations)
Mobile Intel QM67 chipset
(vPro configurations)
Intel HD Graphics 3000 (UMA)
AMD Radeon™ HD 6470M (discrete)
Supports dual-display ports through the dock
All display assemblies include 2 wireless local area network (WLAN) antennas
HP ProBook 6560b
Notebook PC
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HP EliteBook
8560p
Notebook PC
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1
Category
Memory
Description
39.6-cm (15.6-in) HD, anti-glare, LED SVA (1366x768)
39.6-cm (15.6-in) HD+, anti-glare, LED SVA (1600x900)
39.6-cm (15.6-in) HD, anti-glare, LED SVA (1366x768) with WWAN
39.6-cm (15.6-in) HD+, anti-glare, LED SVA (1600x900) with WWAN
39.6-cm (15.6-in) HD, anti-glare, LED SVA (1366x768) with camera
39.6-cm (15.6-in) HD+, anti-glare, LED SVA (1600x900) with camera
39.6-cm (15.6-in) HD, anti-glare, LED SVA (1366x768) with camera and WWAN
39.6-cm (15.6-in) HD+, anti-glare, LED WVA (1600x900) with camera and WWAN
Support privacy filter
Two customer-accessible/upgradeable memory module slots supporting up to 16 GB of RAM
Supports dual-channel memory
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Notebook PC
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HP EliteBook
8560p
Notebook PC
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16384 (8192 × 2)
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8192 (8192 × 1)
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8192 (4096 × 2)
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6144 (4096 + 2048)
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4096 (2048 × 2)
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4096 (4096 × 1)
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3072 (2048 + 1024)
Hard drives
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2048 (2048 × 1)
Supports 9.5-mm or 7-mm, 6.35-cm (2.50-in) SATA hard drives
Customer-accessible
Supports the following drives:
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750-GB, 7200-rpm
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500-GB, 7200-rpm
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320-GB, 7200-rpm
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250-GB, 7200-rpm
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2 Chapter 1 Product description
Category Description
Microphone
Audio
Webcam
Modem
Ethernet
Supports the following solid-state drives:
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160-GB
Upgrade bay
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128-GB
Fixed
Customer-accessible
12.7-mm tray load
Supports “No Drive” option
Supports the following 12.7-mm SATA optical drives:
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DVD-ROM
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DVD+/-RW SuperMulti DL
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Blu-ray ROM DVD+/-RW SuperMulti DL
Supports the following 9.5-mm SATA hard drive:
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500-GB, 7200-rpm
Supports the following 12.7-mm SATA optical drive:
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Blu-ray R/RE DVD +/-RW SuperMulti DL Drive
Integrated dual-array microphone (webcam models only)
Integrated mono (non-webcam models)
HP SRS Premium Sound
HP Premier Sound
Integrated webcam (720p HD)
56K V.92 MDC data/fax modem
Modem cable not included
Supports “No Modem” option
Intel 82579LM GbE LAN 10/100/1000 network interface card (NIC) with iAMT (vPro models)
Intel 82579V GbE LAN 10/100/1000 network interface card (non-vPro models)
HP ProBook 6560b
Notebook PC
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HP EliteBook
8560p
Notebook PC
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Wireless Integrated WLAN options by way of wireless module:
Two WLAN antennas built into display assembly √
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Category
External media card
Ports
Description HP ProBook 6560b
Notebook PC
Three WLAN antennas built into display assembly
Supports “no WLAN” option
Supports the following WLAN formats:
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Broadcom 802.11 b/g/n, 1×1
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Broadcom 802.11 a/b/g/n, 2×2
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Intel Centrino Advanced N 6205, 2×2 a/b/g/n
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Intel Centrino Wireless-N 1000, 1×2 b/g/n
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Atheros 802.11 a/b/g/n 3×3
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Intel Centrino Ultimate-N 6300, 3×3 a/b/g/n
Integrated WWAN options by way of wireless module:
Two WWAN antennas built into display assembly (worldwide 5 band, in WWAN panels only)
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Subscriber identity module (SIM) security (customeraccessible in battery bay)
Supports “no WWAN” option
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Supports the following WWAN modules:
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Qualcomm Gobi 3000 HSPA/CDMA with GPS
Supports “no PAN” option
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Ericsson 5521 HSPA+
Integrated personal area network (PAN) options by way of Bluetooth® module:
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One ExpressCard/54 slot
Integrated Media Card Reader with SD, MMC support
Audio-in (stereo microphone)
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RJ-45 (Ethernet, includes link and activity lights)
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HP EliteBook
8560p
Notebook PC
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USB 2.0 (3)
USB 2.0 charging port eSATA/USB 2.0 combo port
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4 Chapter 1 Product description
Category
1394a
Docking
Keyboard/pointing devices
Description
VGA (Dsub 15-pin) supporting 1920 × 1200 external resolution at 75-GHz (hot plug with auto-detect)
HP Docking Station
HP Advanced Docking Station
Keyboard with numeric keypad
Security
Power requirements
Full chiclet keyboard
Touchpad includes: on/off button, supports 2-way scroll with legend, taps enabled by default, 2-finger scrolling and zoom enabled by default
Smart AC adapter with localized cable plug support (3wire plug with ground pin, supports 3-pin DC connector):
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90-W
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65-W
9-cell, 3.0-Ah (100-Wh) Li-ion battery
6-cell, 2.8-Ah (62-Wh) Li-ion battery
6-cell, 2.55-Ah (55-Wh) Li-ion battery
3-cell, 2.8-Ah (31-Wh) Li-ion battery
Supports 9-cell, 73-Wh HP Ultra-Capacity Extended Life
Battery
Supports 9-cell, 100-Wh HP Extended Life Battery
Supports 6-cell, 51-Wh HP Long Life Li-ion battery
HP Fast Charge Technology
Integrated fingerprint reader
Integrated smart card reader
Security cable slot
Trusted platform module (TPM) V.1.2
Full volume encryption
Preboot authentication (password, smart card)
HP ProBook 6560b
Notebook PC
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HP EliteBook
8560p
Notebook PC
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5
Category Description
Operating system Preinstalled:
Windows 7 Professional 32 with Microsoft® Basics
Windows 7 Professional 64 with Microsoft Basics
Windows 7 Home Premium 64 with Microsoft Basics
Windows 7 Home Premium 32 with Microsoft Basics
Windows Vista Home Basic 32 with Microsoft Basics
Novell™: SuSE Linux™ – SLED 11
FreeDOS
Preinstalled with Microsoft Office:
Windows 7 Professional 32 with Microsoft Office 2010
Starter
Windows 7 Professional 32 with Microsoft Office 2010
Personal
Windows 7 Professional 32 with Microsoft Office 2010
Home & Business
Windows 7 Professional 32 with Microsoft Office 2010
Professional
Windows 7 Professional 64 with Microsoft Office 2010
Starter
Windows 7 Professional 64 with Microsoft Office 2010
Personal
Windows 7 Professional 64 with Microsoft Office 2010
Home & Business
Windows 7 Professional 64 with Microsoft Office 2010
Professional
Windows 7 Home Premium 32 with Microsoft Office
2010 Starter
Windows 7 Home Premium 32 with Microsoft Office
2010 Personal
Windows 7 Home Premium 32 with Microsoft Office
2010 Home & Business
Windows 7 Home Premium 32 with Microsoft Office
2010 Professional
Windows 7 Home Premium 64 with Microsoft Office
2010 Starter
Windows 7 Premium 64 with Microsoft Office 2010
Professional
Windows 7 Starter with Microsoft Office 2010 Starter
Windows 7 Home Basic 32 with Microsoft Office 2010
Starter
HP ProBook 6560b
Notebook PC
HP EliteBook
8560p
Notebook PC
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6 Chapter 1 Product description
Category
Serviceability
Description
Windows Vista Basic 32 with Microsoft Office 2010
Starter
Windows Vista Basic 32 with Microsoft Office 2010
Personal
Windows Vista Basic 32 with Microsoft Office 2010
Home & Business
Windows Vista Basic 32 with Microsoft Office 2010
Professional
Restore Media:
Windows 7 Professional 64
Windows 7 Professional 32
Windows 7 Home Basic 32
Windows 7 Home Premium 64
Windows 7 Home Premium 32
Windows 7 Starter 32
DRDVD Windows 7
DRDVD Windows 7 with WinDVD
Web-only support:
Windows XP Professional 64
Windows XP Professional 32
Windows Vista Enterprise 32/64
Windows Vista Business 32/64
Windows 7 Enterprise 32/64
Windows 7 Ultimate 32/64
Certified:
HP ProBook 6560b
Notebook PC
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HP EliteBook
8560p
Notebook PC
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End-user replaceable parts:
Mini-PCI components (WLAN, WWAN, SIM)
Modem
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7
Category Description
Keyboard
HP ProBook 6560b
Notebook PC
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HP EliteBook
8560p
Notebook PC
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8 Chapter 1 Product description
2 External component identification
Display
NOTE:
Refer to the illustration that most closely matches your computer.
Component
(1)
(2)
(3)
(4)
Internal display switch
Description
Turns off the display or initiates Sleep if the display is closed while the power is on.
NOTE:
The display switch is not visible from the outside of the computer.
Send and receive wireless signals to communicate with wireless local area networks (WLAN).
WLAN antennas (3)* — 8560p models
WLAN antennas (2)* — 6560b models
WWAN antennas (2)* (select models only)
Internal microphones (2) (select models only)
Send and receive wireless signals to communicate with wireless wide-area networks (WWAN).
Record sound.
Display 9
Component
(5)
(6)
Webcam light (select models only)
Webcam (select models only)
Description
On: The webcam is in use.
Records video and captures still photographs.
To use the webcam, select Start > All Programs > HP >
HP Webcam.
(7)
Ambient light sensor
Keyboard light
Keyboard light button
When activated, the sensor automatically adjusts the display brightness based on the lighting conditions in your environment.
On: When the keyboard light is activated.
(8)
(9)
Used to activate the keyboard light.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety
and Environmental Notices that applies to your country or region. These notices are located in Help and Support.
Component
(1)
(4)
(5)
(2)
(3)
Internal display switch
WLAN antennas (2)*
WWAN antennas (2)* (select models only)
Internal microphone(s) (1 or 2 depending on model)
Webcam light (select models only)
Description
Turns off the display or initiates Sleep if the display is closed while the power is on.
NOTE:
The display switch is not visible from the outside of the computer.
Send and receive wireless signals to communicate with wireless local area networks (WLAN).
Send and receive wireless signals to communicate with wireless wide-area networks (WWAN).
Record sound.
On: The webcam is in use.
10 Chapter 2 External component identification
Component Description
(6)
Webcam (select models only) Records video and captures still photographs.
To use the webcam, select Start > All Programs > HP >
HP Webcam.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety
and Environmental Notices that applies to your country or region. These notices are located in Help and Support.
Top
TouchPad
Component
(1)
(2)
(3)
(4)
Pointing stick (select models only)
Left pointing stick button (select models only)
TouchPad on/off button
TouchPad
(5)
Left TouchPad button
Description
Moves the pointer and selects or activates items on the screen.
Can be used with the pointing stick and functions like the left button on an external mouse.
Turns the TouchPad on and off.
Moves the pointer and selects or activates items on the screen.
NOTE:
Vertical scrolling is supported on the right edge of the TouchPad.
Functions like the left button on an external mouse.
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Component
(6)
(7)
Right pointing stick button (select models only)
Right TouchPad button
Description
Can be used with the pointing stick and functions like the right button on an external mouse.
Functions like the right button on an external mouse.
Lights
NOTE:
Refer to the illustration that most closely matches your computer.
Component
(1)
TouchPad on/off light
(2)
Caps lock light
12 Chapter 2 External component identification
Description
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Amber: The TouchPad is off.
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Off: The TouchPad is on.
On: Caps lock is on.
Component
(3)
Power light
(4)
Wireless light
(5)
QuickWeb light
(6)
(7)
(8)
Mute light
Calculator light
Num lock light
Description
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On: The computer is on.
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Blinking: The computer is in the Sleep state.
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Off: The computer is off or in Hibernation.
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White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a
Bluetooth® device, is on.
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Amber: All wireless devices are off.
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On: The computer is on.
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Off: The computer is off or in Hibernation.
NOTE:
For more information, refer to “HP QuickWeb” in this guide and to the HP Quickweb software Help
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Amber: Computer sound is off.
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Off: Computer sound is on.
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On: The Windows® calculator function is on.
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Blinking: The Windows calculator has been activated.
On: Num lock is on.
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Buttons and fingerprint reader
NOTE:
Refer to the illustration that most closely matches your computer.
Component
(1)
TouchPad on/off button
Description
Turns the TouchPad on and off.
14 Chapter 2 External component identification
Component
(2)
(5)
(6)
(3)
(4)
(7)
Power button
Wireless button
QuickWeb button
Volume mute button
Calculator button (select models only)
Fingerprint reader (select models only)
Description
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When the computer is off, press the button to turn on the computer.
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When the computer is on, press the button briefly to initiate Sleep.
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When the computer is in the Sleep state, press the button briefly to exit Sleep.
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When the computer is in Hibernation, press the button briefly to exit Hibernation.
If the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.
To learn more about your power settings:
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Windows 7—Select Start > Control Panel > System
and Security > Power Options.
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Windows Vista—Select Start > Control Panel >
System and Maintenance > Power Options
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Or refer to the HP Notebook Reference Guide.
Turns the wireless feature on or off but does not establish a wireless connection.
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When the computer is off or in Hibernation, press the button to open HP QuickWeb.
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When the computer is in Microsoft Windows, press the button to open the default Web browser.
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When the computer is in HP QuickWeb, press the button to open the default Web browser.
NOTE:
For more information, refer to “HP QuickWeb” in this guide and to the HP QuickWeb software Help. If your computer does not have HP QuickWeb software, the button does not perform any action or function.
Mutes and restores speaker sound.
Opens the Windows calculator function.
Allows a fingerprint logon to Windows, instead of a password logon.
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Keys
NOTE:
Refer to the illustration that most closely matches your computer.
Component
(1)
(2)
esc key
Function keys
16 Chapter 2 External component identification
Description
Displays system information when pressed in combination with the fn key.
Execute frequently used system functions when pressed in combination with the fn key.
(4)
(5)
(6)
(7)
Component
(3)
fn key
Start key
Menu key
Integrated numeric keypad num lk key
Description
Executes frequently used system functions when pressed in combination with a function key, the num lk key, or the esc key.
Displays the Start menu.
Displays the active program’s shortcut menu (same as right-click menu).
When the keypad has been enabled, the keys can be used like an external numeric keypad.
Enables/disables the embedded numeric keypad when pressed in combination with the fn key.
Top 17
Front
NOTE:
Refer to the illustration that most closely matches your computer.
Component
(1)
(2)
Display release latch
Wireless light
(3)
Power light
(4)
Battery light
Description
Opens the computer.
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White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on.
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Amber: All wireless devices are off.
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On: The computer is on.
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Blinking: The computer is in the Sleep state.
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Off: The computer is off or in Hibernation.
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Amber: The computer is connected to external power and the battery is charged from 0 – 90%.
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White: The computer is connected to external power and the battery is charged from 90 – 99%.
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Blinking amber: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.
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Off: The battery is fully charged.
18 Chapter 2 External component identification
Component
(5)
Hard drive light
(6)
Speakers (2)
Description
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Blinking turquoise: The hard drive or optical drive is being accessed.
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Amber: HP 3D DriveGuard has temporarily parked the hard drive.
Produce SRS Premium sound (select models only).
NOTE:
To use the SRS Premium sound software, select Start
> All Programs > SRS Premium Sound.
Left
NOTE:
Refer to the illustration that most closely matches your computer.
Component
(1)
USB port
(2)
USB powered/charging port
(3)
(4)
ExpressCard slot (select models only)
Media Card Reader
(5)
(6)
1394 port
Vents (2)
Description
Connects an optional USB device.
Connects an optional USB device.
Supports optional ExpressCards.
Supports the following digital card formats:
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Secure Digital (SD) Card
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MultiMediaCard (MMC)
Connects an optional IEEE 1394 or 1394a device, such as a camcorder.
Enable airflow to cool internal components.
NOTE:
The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Left 19
Component
(7)
(8)
(9)
eSATA/USB port
Description
Connects a high-performance eSATA component, such as an eSATA external hard drive, or connects an optional USB device.
Connects an external VGA monitor or projector.
External monitor port
Smart Card reader slot (select models only) Supports optional Smart Cards.
(6)
(7)
Component
(1)
USB ports (2)
(2)
(3)
(4)
(5)
Description
Connects an optional USB device.
Media Card Reader
1394 port
Vents (2) eSATA/USB port
Supports the following digital card formats:
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Secure Digital (SD) Card
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MultiMediaCard (MMC)
Connects an optional IEEE 1394 or 1394a device, such as a camcorder.
Enable airflow to cool internal components.
NOTE:
The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Connects a high-performance eSATA component, such as an eSATA external hard drive, or connects an optional USB device.
Connects an external VGA monitor or projector.
External monitor port
ExpressCard slot or Smart Card reader slot
(depending on configuration)
Supports optional ExpressCards or Smart Cards.
20 Chapter 2 External component identification
Rear
NOTE:
Refer to the illustration that most closely matches your computer.
Component
(1)
(2)
(3)
(4)
RJ-11 (modem) jack
Serial port
Power connector
DisplayPort
Description
Connects a modem cable.
Connects an optional device such as a serial modem, mouse, or printer.
Connects an AC adapter.
Connects an optional digital display device, such as a high-performance monitor or projector.
Rear 21
Right
NOTE:
Refer to the illustration that most closely matches your computer.
Component
(1)
Audio-out (headphone) jack
(2)
(3)
(4)
(5)
(6)
(7)
Audio-in (microphone) jack
SuperSpeed USB ports (2)
USB ports (2)
Optical drive
Optical drive eject button
RJ-45 (network) jack
Security cable slot
Description
Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio.
NOTE:
When a device is connected to the headphone jack, the computer speakers are disabled.
Connects an optional computer headset microphone, stereo array microphone, or monaural microphone.
Connect optional USB devices.
Connect optional USB devices.
Reads and writes (select models only) to an optical disc.
Ejects the optical drive.
Connects a network cable.
Attaches an optional security cable to the computer.
NOTE:
The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen.
22 Chapter 2 External component identification
Bottom
NOTE:
Refer to the illustration that most closely matches your computer.
Bottom 23
Component
(1)
(2)
(3)
(4)
(5)
(6)
Battery release latch
Bottom cover release latch
SIM slot
Battery bay
Vents (3)
(7)
(8)
(9)
Bluetooth compartment
Wireless and memory module compartments and hard drive bay
(10)
connector
Description
Releases the battery from the battery bay.
Releases or locks the bottom cover.
Contains a wireless subscriber identity module (SIM). The
SIM slot is located inside the battery bay.
Holds the battery.
Enable airflow to cool internal components.
NOTE:
The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Contains a Bluetooth device.
Hold an HP Mobile Broadband Module, the memory modules, and the hard drive.
NOTE:
To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.
Connects an optional accessory battery.
24 Chapter 2 External component identification
3 Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.
●
Product name (1). This is the product name affixed to the front of the computer.
●
Serial number (s/n) (2). This is an alphanumeric identifier that is unique to each product.
●
Part number/Product number (p/n) (3). This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed.
●
Warranty period (4). This number describes the duration (in years) of the warranty period for the computer.
Service tag 25
Computer major components
26 Chapter 3 Illustrated parts catalog
(4)
(5)
(6)
(3)
Item
(1)
(2)
Description Spare part number
Display assembly
NOTE:
For a list of individual parts spared in the display panel, see Display components on page 34 .
not spared
Keyboard (includes cable)
NOTE:
For a detailed list of available keyboards, see Sequential part number listing on page 40 .
For use in HP ProBook 6560b models without a pointing stick
For use in HP ProBook 6560b models with a pointing stick
641180-xxx
641179-xxx
For use in HP EliteBook 8560p models
Top cover
For use in model 6560b:
●
Includes only touchpad
●
Includes fingerprint reader, without pointing stick
●
Includes fingerprint reader and pointing stick
●
Includes pointing stick, without fingerprint reader
For use in model 8560p:
●
Includes fingerprint reader and pointing stick
●
Includes pointing stick, no fingerprint reader
641181-xxx
641203-001
641204-001
641205-001
641206-001
641207-001
641208-001
Fan
Heat sink (includes replacement thermal material)
For use in models with discrete graphics
For use in models with UMA graphics
System board (includes replacement thermal material and VGA support bracket)
For use in HP ProBook 6560b models with discrete graphics:
●
HM65 with WWAN
For use in all countries and regions except for Russia and the People's Republic of
China
For use in Russia and the People's Republic of China
●
QM67 with WWAN
For use in all countries and regions except for Russia and the People's Republic of
China
For use in Russia and the People's Republic of China
For use in HP ProBook 6560b models with UMA graphics:
●
HM65 with WWAN
For use in all countries and regions except for Russia and the People's Republic of
China
For use in Russia and the People's Republic of China
641183-001
647604-001
647603-001
646963-001
653785-001
646965-001
653787-001
646962-001
653784-001
Computer major components 27
(7)
(8)
Item Description
●
HM65 without WWAN
For use in all countries and regions except for Russia and the People's Republic of
China
For use in Russia and the People's Republic of China
●
QM67 with WWAN
For use in all countries and regions except for Russia and the People's Republic of
China
For use in Russia and the People's Republic of China
For use in HP EliteBook 8560p models:
●
Discrete graphics, QM67
For use in all countries and regions except for Russia and the People's Republic of
China
For use in Russia and the People's Republic of China
●
UMA graphics, QM67
For use in all countries and regions except for Russia and the People's Republic of
China
For use in Russia and the People's Republic of China
Speaker assembly
Processor
Intel Core i7 processors, Quad Core
2720QM, 2.2-GHz (turbo up to 3.3-GHz) processor 6-MB L3 cache
2630QM, 2.0-GHz (turbo up to 2.9-GHz) processor 6-MB L3 cache
Intel Core i7 processors, Dual Core
2620M, 2.7-GHz (turbo up to 3.4-GHz) processor 4-MB L3 cache
Intel Core i5 processors, Dual Core
2540M, 2.6-GHz (turbo up to 3.3-GHz) processor 3-MB L3 cache
●
Includes thermal grease
2520M, 2.5-GHz (turbo up to 3.2-GHz) processor 3-MB L3 cache
●
Includes thermal grease
2410M, 2.3-GHz (turbo up to 2.9-GHz) processor 3-MB L3 cache
Intel Core i3 processors, Dual Core
2310M, 2.1-GHz processor 3-MB L3 cache
NOTE:
At temperatures above 30
⁰ C (86⁰ F), the Intel Core i3-2310M Processor may run at decreased performance.
●
Includes thermal grease
Intel Celeron processor, Dual Core
Spare part number
654129-001
654305-001
646964-001
653786-001
646967-001
653789-001
646966-001
653788-001
641186-001
631254-005
635501-005
631252-005
631255-005
631253-005
638039-005
638037-005
28 Chapter 3 Illustrated parts catalog
Item
(9)
Description
B810, 1.6-GHz, with 2-MB L3 cache
Modem module
Spare part number
646760-005
628824-001
(13)
(10)
(11)
(12)
(14)
NOTE:
The modem module spare part kit does not include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 646968-001 for use in
6560b models, 641188-001 for use in 8560p models. See
Cable Kit spare part number information.
Function board (includes cable)
USB board (includes Mylar)
641187-001
USB 2.0 board for use only in 6560b models
USB 3.0 board for use only in 8560p models
Bottom cover (includes rubber feet)
For use with HP ProBook 6560b computer models
For use with HP EliteBook 8560p computer models
Battery, Li-ion
9-cell (100 WHr, 3.0 Ah)
6-cell (62 WHr, 2.8 Ah)
6-cell (55 WHr, 2.8 Ah, long life)
6-cell (55 WHr, 2.5 Ah)
3-cell (31 WHr, 2.8 Ah)
Bluetooth module (does not include Bluetooth module cable)
641184-001
641185-001
644695-001
641182-001
631243-001
628668-001
628670-001
628666-001
628664-001
537921-001
NOTE:
The Bluetooth module spare part kit does not include a Bluetooth module cable.
The Bluetooth module cable is included in the Cable Kit, spare part number 646968-001 for
6560b models and 641188-001 for 8560p models. See
Cable Kit spare part number information.
(15)
Memory modules (PC3-10600, 1333-MHz, DDR3)
8-GB
4-GB
2-GB
1-GB
(16) WLAN module
634091-001
621569-001
621565-001
639736-001
Computer major components 29
Item Description Spare part number
Intel Wi-Fi Link 6300, 802.11a/b/g/n for use in Andorra, Antigua and Barbuda, Argentina,
Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda,
Bolivia, Bosnia and Herzegovina, Brazil, Brunei, Bulgaria, Canada, Cayman Islands, Chile, the People's Republic of China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic,
Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France,
French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti,
Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory
Coast, Jamaica, Japan, Jordan, Kenya, South Korea, Kuwait, Kyrgyzstan, Latvia, Lebanon,
Martinique, US Virgin Islands, Puerto Rico, Nether Antilles, Liechtenstein, Lithuania,
Luxembourg, Malawi, Malaysia, Malta, Mauritius, Mexico, Monaco, Montenegro, Morocco, the Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama,
Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Romania, San Marino, Saudi Arabia,
Senegal, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden,
Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, the United Arab
Emirates, the United Kingdom, the United States, Uruguay, Venezuela, and Vietnam
572511-001
Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Antigua and Barbuda,
Aruba, the Bahamas, Barbados, Belize, Canada, Guam, Guinea, Haiti, Jamaica, the Nether
Antilles, Puerto Rico, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines,
Suriname, the US Virgin Islands, and the United States
582564-001
Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Albania, Algeria,
Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Belarus,
Belgium, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the
British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon,
Cape Verde, the Cayman Islands, Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El
Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji Finland, France, French Guiana,
Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe,
Guatemala, Guinea, Guinea-Bissa, Honduras, Hong Kong, Hungary, Iceland, India, Ireland,
Italy, Ivory Coast, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos,
Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia,
Madagascar, Malawi, Malaysia Maldives, Mali, Malta, Marshall Islands, Martinique,
Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger,
Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines,
Poland, Portugal, Qatar, Republic of Moldova, Romania, Rwanda, Samoa, San Marino,
Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles,
Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa,
South Korea, Spain, Sri Lanka, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan,
Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan,
Tuvalu, Uganda, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
582564-002
30 Chapter 3 Illustrated parts catalog
Item Description
Broadcom 4313AGN 802.11a/b/g/draft-n WiFi Adapter for use in Afghanistan, Albania,
Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia,
Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize,
Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British
Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada,
Cape Verde, the Cayman Islands, Central African Republic, Chad, People's Republic of
China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El
Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French
Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong
Kong, Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan,
Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Martinique, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar,
Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico,
Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Puerto Rico,
Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia,
Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and
Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands,
Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St.
Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan,
Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom,
Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela,
Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
Intel Wi-Fi Link 1000 for use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia,
Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia and
Herzegovina, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, People's
Republic of China, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French
Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti,
Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory
Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon,
Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta, Martinique, Mauritius,
Mexico, Monaco, Montenegro, Morocco, the Nether Antilles, Netherlands, New Zealand,
Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines,
Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia, Senegal,
Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden,
Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, Ukraine, United
Arab Emirates, United Kingdom, Uruguay, the US Virgin Islands, the United States,
Venezuela, and Vietnam
Spare part number
593836-001
593530-001
Computer major components 31
(17)
(18)
(19)
Item Description Spare part number
Atheros HB112AGN 802.11a/b/g/n 3x3 WiFi Adapter for use in Afghanistan, Albania,
Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia,
Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize,
Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British
Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada,
Cape Verde, the Cayman Islands, Central African Republic, Chad, People's Republic of
China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El
Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French
Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong
Kong, Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan,
Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Martinique, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar,
Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico,
Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Puerto Rico,
Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia,
Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and
Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands,
Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St.
Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan,
Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom,
Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela,
Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
Intel Centrino Advanced-N 6205 for use in Afghanistan, Albania, Algeria, Andorra, Angola,
Antigua and Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas,
Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan,
Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei,
Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman
Islands, Central African Republic, Chad, People's Republic of China, Colombia, Comoros,
Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the
Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea,
Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea,
Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Iraq, Ireland,
Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait,
Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Martinique, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall
Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro,
Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New
Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New
Guinea, Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic of
Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi
Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia,
Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden,
Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and
Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab
Emirates, the United Kingdom, Uruguay, the United States, the US Virgin Islands,
Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
630435-001
631954-001
WWAN modules
HP hs2340 HSPA+ Mobile Broadband Module 632155-001
HP un2430 EV-DO/HSPA Mobile Broadband Module
RTC battery
Optical drive (includes bracket, bezel, and screws)
634400-001
641200-001
32 Chapter 3 Illustrated parts catalog
Item
(20)
Description
For use in HP ProBook 6560b models:
●
Blu-ray ROM DVD±RW SuperMulti DL Drive
●
DVD±RW and CD-RW SuperMulti DL Combo Drive
●
DVD-ROM Drive
For use in HP EliteBook 8560p models:
●
Blu-ray BD-R/RE DVD±RW SuperMulti DL Drive
●
Blu-ray ROM DVD±RW SuperMulti DL Drive
●
DVD±RW and CD-RW SuperMulti DL Combo Drive
●
DVD-ROM Drive
Cable Kit (not illustrated; see
Cable Kit on page 37 for more Cable Kit spare part number
information)
For use in HP ProBook 6560b models
For use in HP EliteBook 8560p models
Hard drive
500-GB, 7200-rpm, for use in either the hard drive bay or the upgrade drive bay
320-GB, 7200-rpm, Self-Encrypting Drive (SED)
160-GB solid-state drive
128-GB solid-state drive
646968-001
641188-001
633252-001
634919-001
626978-001
641672-001
635225-001
649652-001
649651-001
Spare part number
649655-001
649654-001
649653-001
651044-001
651043-001
651042-001
651041–001
Computer major components 33
Display components
34 Chapter 3 Illustrated parts catalog
(4)
(3)
(2)
(6)
(5)
Item Description
(1)
(7)
Display bezel
For use with HP ProBook 6560b models with a webcam (bezel includes double-sided tape)
For use with HP ProBook 6560b models without a webcam (bezel includes double-sided tape)
For use with HP EliteBook 8560p models with a webcam
For use with HP EliteBook 8560p models without a webcam
Display hinges (includes left and right hinges, brackets, and covers)
For use with HP ProBook 6560b models
For use with HP EliteBook 8560p models
Display panel
39.6-cm (15.6-in), HD+, anti-glare, LED, WVA, LVDS
39.6-cm (15.6-in), HD anti-glare, LED, SVA, LVDS
39.6-cm (15.6-in), FHD anti-glare, LED, WVA, LVDS
Webcam module
For use with HP ProBook 6560b models
For use with HP EliteBook 8560p models
Microphone module
For use in HP ProBook 6560b models
For use in HP EliteBook 8560p models, includes keyboard light
Display Cable Kit
For use in HP ProBook 6560b models with HD displays
For use in HP ProBook 6560b models with HD+ displays
For use in HP EliteBook 8560p models with HD displays
For use in HP EliteBook 8560p models with HD+ displays
WLAN antennas
Included in Cable Kit, for use in HP ProBook 6560b models
Included in Display Panel Support Kit, for use in HP ProBook 6560b models
Included in Cable Kit, for use in HP EliteBook 8560p models
Included in Display Panel Support Kit, for use in HP ProBook 8560p models
WWAN antennas
Included in Cable Kit, for use in HP ProBook 6560b models
Included in Display Panel Support Kit, for use in HP ProBook 6560b models
Included in Cable Kit, for use in HP EliteBook 8560p models
Included in Display Panel Support Kit, for use in HP ProBook 8560p models
Spare part number
641196-001
641197-001
646969-001
646970-001
641194-001
641195-001
646968-001
657831-001
641188-001
657829-001
646968-001
657831-001
641188-001
641198-001
641199-001
647677-001
641193-001
646977-001
646978-001
646976-001
647599-001
647601-001
647600-001
647602-001
657829-001
Display components 35
Item Description
(8)
Display enclosure
For use in HP ProBook 6560b models
Included in Display Panel Support Kit, for use in HP ProBook 6560b models
For use in HP EliteBook 8560p models
Included in Display Panel Support Kit, for use in HP ProBook 8560p models
Display Panel Support Kit (includes WLAN antennas, WWAN antennas, and display enclosure)
For use in HP ProBook 8560p models
For use in HP ProBook 6560b models
Spare part number
641202-001
657831-001
641201-001
657829-001
657829-001
657831-001
Plastics Kit
Item Description
(1)
(2)
(3)
(4)
Plastics Kit for use in HP ProBook 6560b models
Plastics Kit for use in HP EliteBook 8560p models
Bottom door
Optical drive protective insert
ExpressCard slot protective insert
Display cable covers
36 Chapter 3 Illustrated parts catalog
Spare part number
646971-001
641190-001
Cable Kit
Item Description
(1)
(2)
(3)
(4)
(5)
(6)
Cable Kit:
For use in HP ProBook 6560b models
For use in HP EliteBook 8560p models
WWAN antennas
WLAN antennas
Multiple-Input Multiple-Output (MIMO) antenna
Power connector cable
Bluetooth module cable
RJ-11 jack cable
Spare part number
646968-001
641188-001
Cable Kit 37
Mass storage devices
Description
Optical drive
For use in HP ProBook 6560b models:
●
Blu-ray Disc ROM with SuperMulti DVD±R/RW DL Drive
●
DVD±RW and CD-RW SuperMulti DL Combo Drive
●
DVD-ROM Drive
For use in HP EliteBook 8560p models:
●
Blu-ray BD-R/RE DVD±RW SuperMulti DL Drive
●
Blu-ray Disc ROM with SuperMulti DVD±R/RW DL Drive
●
DVD±RW and CD-RW SuperMulti DL Combo Drive
●
DVD-ROM Drive
Hard drive
750-GB, 7200-rpm
500-GB, 7200-rpm, for use in either the hard drive bay or the upgrade drive bay
320-GB, 7200-rpm, Self-Encrypting Drive (SED)
320-GB, 7200-rpm
250-GB, 7200-rpm
160-GB solid-state drive
128-GB solid-state drive
Hard Drive Hardware Kit (includes hard drive bracket and screws)
Spare part number
649655-001
649654-001
649653-001
651044-001
651043-001
651042-001
651041-001
633252-001
634919-001
626978-001
641672-001
635225-001
649652-001
649651-001
644694-001
38 Chapter 3 Illustrated parts catalog
Miscellaneous parts
Description
Hard drive cradle
AC adapters
65-W AC adapter
65-W AC adapter for use in India
90-W AC adapter
90-W AC adapter for use in India
Power cords:
For use in Argentina
For use in Australia
For use in Thailand
For use in Brazil
For use in Denmark
For use in Europe, the Middle East, and Africa
For use in India
For use in Israel
For use in Italy
For use in Japan
For use in the People's Republic of China
For use in South Africa
For use in South Korea
For use in Switzerland
For use in Taiwan
For use in the United Kingdom
For use in the United States
Rubber Kit (includes rubber feet and display rubber covers)
For use in HP ProBook 6560b models
For use in HP EliteBook 8560p models
Screw Kit
For use in HP ProBook 6560b models
For use in HP EliteBook 8560p models
Spare part number
652688-001
609939-001
609948-001
609940-001
609947-001
490371-D01
490371-011
490371-201
490371-202
490371-081
490371-021
490371-D61
490371-BB1
490371-061
490371-291
490371-AA1
490371-AR1
490371-AD1
490371-111
490371-AB1
490371-031
490371-001
646608-001
641192-001
646972-001
641191-001
Miscellaneous parts 39
Sequential part number listing
Description Spare part number
490371-001
490371-011
490371-021
490371-031
490371-061
490371-081
490371-111
490371-201
490371-202
490371-291
490371-AA1
490371-AB1
490371-AD1
490371-AR1
490371-BB1
490371-D01
490371-D61
537921-001
572511-001
582564-001
Power cord for use in North America
Power cord for use in Australia
Power cord for use in Europe, the Middle East, and Africa
Power cord for use in the United Kingdom
Power cord for use in Italy
Power cord for use in Denmark
Power cord for use in Switzerland
Power cord for use in Thailand
Power cord for use in Brazil
Power cord for use in Japan
Power cord for use in the People's Republic of China
Power cord for use in Taiwan
Power cord for use in South Korea
Power cord for use in South Africa
Power cord for use in Israel
Power cord for use in Argentina
Power cord for use in India
Bluetooth module
Intel Wi-Fi Link 6300, 802.11a/b/g/n WLAN module for use in Andorra, Antigua and Barbuda, Argentina,
Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia and
Herzegovina, Brazil, Brunei, Bulgaria, Canada, Cayman Islands, Chile, the People's Republic of China,
Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt,
El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe,
Guam, Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy,
Ivory Coast, Jamaica, Japan, Jordan, Kenya, South Korea, Kuwait, Kyrgyzstan, Latvia, Lebanon,
Martinique, US Virgin Islands, Puerto Rico, Nether Antilles, Liechtenstein, Lithuania, Luxembourg, Malawi,
Malaysia, Malta, Mauritius, Mexico, Monaco, Montenegro, Morocco, the Netherlands, New Zealand,
Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal,
Qatar, Romania, San Marino, Saudi Arabia, Senegal, Singapore, Slovakia, Slovenia, South Africa, Spain,
Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, the United
Arab Emirates, the United Kingdom, the United States, Uruguay, Venezuela, and Vietnam
Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Antigua and Barbuda, Aruba, the
Bahamas, Barbados, Belize, Canada, Guam, Guinea, Haiti, Jamaica, the Nether Antilles, Puerto Rico, St.
Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, the US Virgin Islands, and the United
States
40 Chapter 3 Illustrated parts catalog
Spare part number
582564-002
Description
593530-001
593836-001
609939-001
609940-001
Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Albania, Algeria, Andorra, Angola,
Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Belarus, Belgium, Benin, Bermuda, Bhutan,
Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina
Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Cayman Islands, Central African Republic, Chad,
Chile, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech
Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissa, Honduras,
Hong Kong, Hungary, Iceland, India, Ireland, Italy, Ivory Coast, Japan, Jordan, Kazakhstan, Kenya, Kiribati,
Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, Malaysia Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania,
Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New
Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Rwanda,
Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles,
Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain,
Sri Lanka, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, United Arab Emirates, United Kingdom,
Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
Intel Wi-Fi Link 1000 for use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria,
Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia and Herzegovina, Brazil,
Brunei, Bulgaria, Canada, the Cayman Islands, Chile, People's Republic of China, Colombia, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador,
Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam,
Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory
Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon, Liechtenstein, Lithuania,
Luxembourg, Malawi, Malaysia, Malta, Martinique, Mauritius, Mexico, Monaco, Montenegro, Morocco, the
Nether Antilles, Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama,
Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia,
Senegal, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden,
Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, Ukraine, United Arab Emirates,
United Kingdom, Uruguay, the US Virgin Islands, the United States, Venezuela, and Vietnam
Broadcom 4313AGN 802.11a/b/g/draft-n WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas,
Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and
Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi,
Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad,
People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial
Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa,
Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast,
Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Martinique, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia,
Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New
Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea,
Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia,
Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro,
Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South
Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname,
Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and
Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United
Kingdom, Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe
65-W AC adapter
90-W AC adapter
Sequential part number listing 41
Spare part number
609947-001
609948-001
621565-001
621569-001
626978-001
628664-001
628666-001
628668-001
628670-001
628824-001
Description
630435-001
631243-001
631252-005
631253-005
631254-005
631255-005
90-W AC adapter for use in India
65-W AC adapter for use in India
2-GB memory module (PC3-10600, 1333-MHz, DDR3)
4-GB memory module (PC3-10600, 1333-MHz, DDR3)
320-GB, 7200-rpm hard drive (Self-Encrypting Drive (SED)
3-cell, 31 WHr, 2.8 Ah Li-ion battery
6-cell, 55 WHr, 2.5 Ah Li-ion battery
6-cell, 62 WHr, 2.8 Ah Li-ion battery
6-cell, 55 WHr, 2.8 Ah, long life Li-ion battery
Modem module
NOTE:
The modem module spare part kit does not include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 646968-001 for 6560b models, 641188-001 for 8560p
models. See Cable Kit on page 37 for more Cable Kit spare part number information.
Atheros HB112AGN 802.11a/b/g/n 3x3 WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas,
Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and
Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi,
Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad,
People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial
Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa,
Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast,
Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Martinique, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia,
Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New
Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea,
Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia,
Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro,
Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South
Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname,
Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and
Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United
Kingdom, Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe
9-cell, 100 WHr, 3.0 Ah Li-ion battery
Intel Core i7 processor, 2620M, 2.7-GHz (turbo up to 3.4-GHz) processor, 4-MB L3 cache (includes thermal grease)
Intel Core i5 processor, 2520M, 2.5-GHz (turbo up to 3.2-GHz) processor, 3-MB L3 cache (includes thermal grease)
Intel Core i7 processor, 2720QM, 2.2-GHz (turbo up to 3.3-GHz) processor, 6-MB L3 cache (includes thermal grease)
Intel Core i7 processor, 2540M, 2.6-GHz (turbo up to 3.3-GHz) processor, 3-MB L3 cache (includes thermal grease)
42 Chapter 3 Illustrated parts catalog
Spare part number
631954-001
Description
632155-001
633252-001
634091-001
634400-001
634919-001
635225-001
635501-005
638037-005
638039-005
639736-001
641179-001
641179-031
641179-041
641179-051
641179-061
641179-071
641179-081
Intel Centrino Advanced-N 6205 for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and
Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados,
Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the
British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape
Verde, the Cayman Islands, Central African Republic, Chad, People's Republic of China, Colombia,
Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the
Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia,
Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece,
Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan,
Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Martinique, Liechtenstein,
Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall
Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger,
Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Puerto Rico, Peru,
Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino,
Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St.
Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland,
Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, the
United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
HP hs2340 HSPA+ Mobile Broadband Module
750-GB, 7200-rpm hard drive
8-GB memory module (PC3-10600, 1333-MHz, DDR3)
HP un2430 EV-DO/HSPA Mobile Broadband Module
500-GB, 7200-rpm hard drive, for use in either the hard drive bay or the upgrade drive bay
250-GB, 7200-rpm hard drive
Intel Core i7 processor, 2630QM, 2.0-GHz (turbo up to 2.9-GHz), 6-MB L3 cache (includes thermal grease)
Intel Core i3 processor, 2310M, 2.1-GHz, 3-MB L3 cache (includes thermal grease)
Intel Core i5 processor, 2410M, 2.3-GHz (turbo up to 2.9-GHz), 3-MB L3 cache (includes thermal grease)
1-GB memory module (PC3-10600, 1333-MHz, DDR3)
Keyboard with pointing stick for use in HP ProBook 6560b models in the United States (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP ProBook 6560b models in the United Kingdom (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP ProBook 6560b models in Germany (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP ProBook 6560b models in France (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP ProBook 6560b models in Italy (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP ProBook 6560b models in Spain (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP ProBook 6560b models in Denmark (includes keyboard and pointing stick cables)
Sequential part number listing 43
Spare part number
641179-091
Description
641179-121
641179-131
641179-141
641179-161
641179-171
641179-201
641179-211
641179-251
641179-261
641179-281
641179-291
641179-A41
641179-A81
641179-AB1
641179-AD1
641179-B31
641179-B71
641179-BB1
641179-BG1
641179-D61
641179-DD1
Keyboard with pointing stick for use in HP ProBook 6560b models in Norway (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP ProBook 6560b models in French Canada (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP ProBook 6560b models in Portugal (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP ProBook 6560b models in Turkey (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP ProBook 6560b models in Latin America (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP ProBook 6560b models in Saudi Arabia (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP ProBook 6560b models in Brazil (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP ProBook 6560b models in Hungary (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP ProBook 6560b models in Russia (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP ProBook 6560b models in Bulgaria (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP ProBook 6560b models in Thailand (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP ProBook 6560b models in Japan (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP ProBook 6560b models in Belgium (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP ProBook 6560b models in the Czech Republic (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP ProBook 6560b models in Taiwan (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP ProBook 6560b models in South Korea (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP ProBook 6560b models in the Netherlands and Europe (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP ProBook 6560b models in Sweden (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP ProBook 6560b models in Israel (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP ProBook 6560b models in Switzerland (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP ProBook 6560b models in India (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP ProBook 6560b models in Iceland (includes keyboard and pointing stick cables)
44 Chapter 3 Illustrated parts catalog
Spare part number
Description
641179-DH1
641179-DJ1
641179-DW1 Keyboard with pointing stick for use in HP ProBook 6560b models in the French Arabic region (includes keyboard and pointing stick cables)
641180-001 Keyboard without pointing stick for use in HP ProBook 6560b models in the United States (includes keyboard cable)
641180-031
Keyboard with pointing stick for use in HP ProBook 6560b models in the Netherlands (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP ProBook 6560b models in Greece (includes keyboard and pointing stick cables)
641180-041
641180-051
641180-061
641180-071
641180-081
Keyboard without pointing stick for use in HP ProBook 6560b models in the United Kingdom (includes keyboard cable)
Keyboard without pointing stick for use in HP ProBook 6560b models in Germany (includes keyboard cable)
Keyboard without pointing stick for use in HP ProBook 6560b models in France (includes keyboard cable)
Keyboard without pointing stick for use in HP ProBook 6560b models in Italy (includes keyboard cable)
Keyboard without pointing stick for use in HP ProBook 6560b models in Spain (includes keyboard cable)
Keyboard without pointing stick for use in HP ProBook 6560b models in Denmark (includes keyboard cable)
641180-091
641180-121
641180-131
641180-141
641180-161
Keyboard without pointing stick for use in HP ProBook 6560b models in Norway (includes keyboard cable)
Keyboard without pointing stick for use in HP ProBook 6560b models in French Canada (includes keyboard cable)
Keyboard without pointing stick for use in HP ProBook 6560b models in Portugal (includes keyboard cable)
Keyboard without pointing stick for use in HP ProBook 6560b models in Turkey (includes keyboard cable)
641180-171
641180-201
641180-211
641180-251
641180-261
641180-281
641180-291
641180-A41
641180-A81
Keyboard without pointing stick for use in HP ProBook 6560b models in Latin America (includes keyboard cable)
Keyboard without pointing stick for use in HP ProBook 6560b models in Saudi Arabia (includes keyboard cable)
Keyboard without pointing stick for use in HP ProBook 6560b models in Brazil (includes keyboard cable)
Keyboard without pointing stick for use in HP ProBook 6560b models in Hungary (includes keyboard cable)
Keyboard without pointing stick for use in HP ProBook 6560b models in Russia (includes keyboard cable)
Keyboard without pointing stick for use in HP ProBook 6560b models in Bulgaria (includes keyboard cable)
Keyboard without pointing stick for use in HP ProBook 6560b models in Thailand (includes keyboard cable)
Keyboard without pointing stick for use in HP ProBook 6560b models in Japan (includes keyboard cable)
641180-AB1
641180-AD1
641180-B31
Keyboard without pointing stick for use in HP ProBook 6560b models in Belgium (includes keyboard cable)
Keyboard without pointing stick for use in HP ProBook 6560b models in the Czech Republic (includes keyboard cable)
Keyboard without pointing stick for use in HP ProBook 6560b models in Taiwan (includes keyboard cable)
Keyboard without pointing stick for use in HP ProBook 6560b models in South Korea (includes keyboard cable)
Keyboard without pointing stick for use in HP ProBook 6560b models in the Netherlands and Europe
(includes keyboard cable)
Sequential part number listing 45
Spare part number
641180-B71
641180-BB1
641180-BG1
641180-D61
641180-DD1
641180-DH1
641180-DJ1
641180-DW1
641181-001
641181-031
641181-041
641181-051
641181-061
641181-071
641181-081
641181-091
641181-121
641181-131
641181-141
641181-161
641181-171
641181-201
641181-211
Description
Keyboard without pointing stick for use in HP ProBook 6560b models in Sweden (includes keyboard cable)
Keyboard without pointing stick for use in HP ProBook 6560b models in Israel (includes keyboard cable)
Keyboard without pointing stick for use in HP ProBook 6560b models in Switzerland (includes keyboard cable)
Keyboard without pointing stick for use in HP ProBook 6560b models in India (includes keyboard cable)
Keyboard without pointing stick for use in HP ProBook 6560b models in Iceland (includes keyboard cable)
Keyboard without pointing stick for use in HP ProBook 6560b models in the Netherlands (includes keyboard cable)
Keyboard without pointing stick for use in HP ProBook 6560b models in Greece (includes keyboard cable)
Keyboard without pointing stick for use in HP ProBook 6560b models in the French Arabic region (includes keyboard cable)
Keyboard with pointing stick for use in HP EliteBook 8560p models in the United States (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP EliteBook 8560p models in the United Kingdom (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP EliteBook 8560p models in Germany (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP EliteBook 8560p models in France (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP EliteBook 8560p models in Italy (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP EliteBook 8560p models in Spain (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP EliteBook 8560p models in Denmark (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP EliteBook 8560p models in Norway (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP EliteBook 8560p models in French Canada (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP EliteBook 8560p models in Portugal (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP EliteBook 8560p models in Turkey (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP EliteBook 8560p models in Latin America (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP EliteBook 8560p models in Saudi Arabia (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP EliteBook 8560p models in Brazil (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP EliteBook 8560p models in Hungary (includes keyboard and pointing stick cables)
46 Chapter 3 Illustrated parts catalog
Spare part number
Description
641181-251
641181-261
641181-281
641181-291
641181-A41
641181-A81
641181-AB1
641181-AD1
641181-B31
641181-B71
Keyboard with pointing stick for use in HP EliteBook 8560p models in Russia (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP EliteBook 8560p models in Bulgaria (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP EliteBook 8560p models in Thailand (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP EliteBook 8560p models in Japan (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP EliteBook 8560p models in Belgium (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP EliteBook 8560p models in the Czech Republic (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP EliteBook 8560p models in Taiwan (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP EliteBook 8560p models in South Korea (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP EliteBook 8560p models in the Netherlands and Europe
(includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP EliteBook 8560p models in Sweden (includes keyboard and pointing stick cables)
641181-BB1
641181-BG1
641181-D61
641181-DD1
Keyboard with pointing stick for use in HP EliteBook 8560p models in Israel (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP EliteBook 8560p models in Switzerland (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP EliteBook 8560p models in India (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP EliteBook 8560p models in Iceland (includes keyboard and pointing stick cables)
641181-DH1
641181-DJ1
641181-DW1 Keyboard with pointing stick for use in HP EliteBook 8560p models in the French Arabic region (includes keyboard and pointing stick cables)
641182-001 Bottom cover for use with HP EliteBook 8560p computer models
641183-001
641184-001
641185-001
641186-001
Fan
USB 2.0 board for use only in 6560b models (includes Mylar)
USB 3.0 board for use only in 8560p models (includes Mylar)
Speaker assembly
641187-001
641188-001
Keyboard with pointing stick for use in HP EliteBook 8560p models in the Netherlands (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in HP EliteBook 8560p models in Greece (includes keyboard and pointing stick cables)
Function board with cable
information)
Sequential part number listing 47
Spare part number
641191-001
641192-001
641193-001
641194-001
641195-001
641196-001
641197-001
641198-001
641199-001
641200-001
641201-001
641202-001
641203-001
641204-001
641205-001
641206-001
641207-001
641208-001
641672-001
644694-001
644695-001
646608-001
646760-005
646962-001
646963-001
646964-001
646965-001
646966-001
646967-001
Description
Screw Kit for use in HP EliteBook 8560p models
Rubber Kit for use with model 8560p (includes rubber feet and display rubber covers)
Display Hinge Kit for use in HP EliteBook 8560p models (includes left and right hinges, brackets, and covers)
Display Cable Kit for use in HP EliteBook 8560p models with HD displays
Display Cable Kit for use in HP EliteBook 8560p models with HD+ displays
Display bezel for use with HP ProBook 6560b models with a webcam (bezel includes double-sided tape)
Display bezel for use with HP ProBook 6560b models without a webcam (bezel includes double-sided tape)
Display bezel for use with HP EliteBook 8560p models with a webcam
Display bezel for use with HP EliteBook 8560p models without a webcam
RTC battery
Display enclosure for use in 8560p models
Display enclosure for use in 6560b models
Top cover with Touchpad for use with 6560b models
Top cover with fingerprint reader, without pointing stick, for use with 6560b models
Top cover with fingerprint reader and pointing stick for use with 6560b models
Top cover with pointing stick, without fingerprint reader for use with 6560b models
Top cover with fingerprint reader and pointing stick for use with 8560p models
Top cover with pointing stick, without fingerprint reader for use with 8560p models
320-GB, 7200-rpm hard drive
Hard Drive Hardware Kit (includes hard drive bracket and screws)
Bottom cover for use with HP ProBook 6560b computer models
Rubber Kit for use with model 6560b (includes rubber feet and display rubber covers)
Intel Celeron processor, B810, 1.6-GHz, 2-MB L3 cache
System board for use in HP ProBook 6560b computers with UMA graphics, HM65 boards, and WWAN (use in all countries and regions except for Russia and the People's Republic of China)
System board for use in HP ProBook 6560b computers with discrete graphics, HM65 boards, and WWAN
(use in all countries and regions except for Russia and the People's Republic of China)
System board for use in HP ProBook 6560b computers with UMA graphics, QM67 boards, and WWAN (use in all countries and regions except for Russia and the People's Republic of China)
System board for use in HP ProBook 6560b computers with discrete graphics, QM67 boards, and WWAN
(use in all countries and regions except for Russia and the People's Republic of China)
System board for use in HP EliteBook 8560p computers with UMA graphics (use in all countries and regions except for Russia and the People's Republic of China)
System board for use in HP EliteBook 8560p computers with discrete graphics (use in all countries and regions except for Russia and the People's Republic of China)
48 Chapter 3 Illustrated parts catalog
Spare part number
646968-001
Description
646969-001
646970-001
646971-001
646972-001
646976-001
646977-001
646978-001
647599-001
647600-001
647601-001
647602-001
647603-001
647604-001
647677-001
649651-001
649652-001
649653-001
649654-001
649655-001
651041-001
651042-001
651043-001
651044-001
652688-001
653784-001
653785-001
653786-001
653787-001
653788-001
Cable Kit for use in HP ProBook 6560b models (see
Cable Kit on page 37 for more Cable Kit spare part
information)
Display Cable Kit for use in HP ProBook 6560b models with HD displays
Display Cable Kit for use in HP ProBook 6560b models with HD+ displays
Plastics Kit for use in HP ProBook 6560b models (see
Plastics Kit on page 36 for more Plastics Kit spare
part information)
Screw Kit for use in HP ProBook 6560b models
Display panel, 39.6-cm (15.6-in), FHD anti-glare, LED, WVA, LVDS
Display panel, 39.6-cm (15.6-in), HD+, anti-glare, LED, LVDS
Display panel, 39.6-cm (15.6-in), HD anti-glare, LED, SVA, LVDS
Webcam module for use in HP ProBook 6560b models
Microphone module for use in HP ProBook 6560b models
Webcam module for use in HP ProBook 8560p models
Microphone module, including keyboard light, for use in HP EliteBook 8560p models
Heat sink for use in computers with UMA graphics
Heat sink for use in computers with discrete graphics
Display hinges for use in HP ProBook 6560b models (includes left and right hinges, brackets, and covers)
128-GB solid-state drive (SSD)
160-GB solid-state drive (SSD)
DVD-ROM drive for use in HP ProBook 6560b models
DVD±RW and CD-RW SuperMulti DL combo drive for use in HP ProBook 6560b models
Blu-ray ROM DVD±RW SuperMulti DL Drive for use in HP ProBook 6560b models
DVD-ROM drive for use in HP EliteBook 8560p models
DVD±RW and CD-RW SuperMulti DL combo drive for use in HP EliteBook 8560p models
Blu-ray ROM DVD±RW SuperMulti DL Drive for use in HP EliteBook 8560p models
Blu-ray BD-R/RE DVD±RW SuperMulti DL Drive for use in HP EliteBook 8560p models
Hard drive cradle
System board for use in HP ProBook 6560b computers with UMA graphics, HM65 boards, and WWAN (use in Russia and the People's Republic of China)
System board for use in HP ProBook 6560b computers with discrete graphics, HM65 boards, and WWAN
(use in Russia and the People's Republic of China)
System board for use in HP ProBook 6560b computers with UMA graphics, QM67 boards, and WWAN (use in Russia and the People's Republic of China)
System board for use in HP ProBook 6560b computers with discrete graphics, QM67 boards, and WWAN
(use in all countries and regions except for Russia and the People's Republic of China)
System board for use in HP EliteBook 8560p computers with UMA graphics (use in Russia and the
People's Republic of China)
Sequential part number listing 49
Spare part number
653789-001
Description
654129-001
654305-001
657829-001
657831-001
System board for use in HP EliteBook 8560p computers with discrete graphics (use in Russia and the
People's Republic of China)
System board for use in HP ProBook 6560b computers with UMA graphics, HM65 boards, and no WWAN
(use in all countries and regions except for Russia and the People's Republic of China)
System board for use in HP ProBook 6560b computers with UMA graphics, HM65 boards, and no WWAN
(use in Russia and the People's Republic of China)
Display Panel Support Kit for use in HP ProBook 8560p models
Display Panel Support Kit for use in HP ProBook 6560b models
50 Chapter 3 Illustrated parts catalog
4 Removal and replacement procedures
Preliminary replacement requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
●
Flat-bladed screwdriver
●
Phillips P0 and P1 screwdrivers
●
Torx T8 screwdriver
Service considerations
The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
NOTE:
As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
Plastic parts
CAUTION:
Using excessive force during disassembly and reassembly can damage plastic parts.
Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.
Preliminary replacement requirements 51
Cables and connectors
CAUTION:
When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.
Drive handling
CAUTION:
Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”
52 Chapter 4 Removal and replacement procedures
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, and then degrade in the internal layers, reducing its life expectancy.
CAUTION:
To prevent damage to the computer when you are removing or installing internal components, observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Use nonmagnetic tools.
Before touching an electronic component, discharge static electricity by using the guidelines described in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by different activities.
CAUTION:
A product can be degraded by as little as 700 V.
Event
Walking across carpet
Walking across vinyl floor
Motions of bench worker
Removing DIPS from plastic tube
Removing DIPS from vinyl tray
Removing DIPS from Styrofoam
Removing bubble pack from PCB
Packing PCBs in foam-lined box
Typical electrostatic voltage levels
10%
Relative humidity
40%
35,000 V
12,000 V
6,000 V
2,000 V
11,500 V
14,500 V
26,500 V
21,000 V
15,000 V
5,000 V
800 V
700 V
4,000 V
5,000 V
20,000 V
11,000 V
55%
7,500 V
3,000 V
400 V
400 V
2,000 V
3,500 V
7,000 V
5,000 V
Preliminary replacement requirements 53
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
●
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
●
Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
●
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
●
Place items on a grounded surface before removing items from their containers.
●
Always be properly grounded when touching a component or assembly.
●
Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.
●
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
●
Cover the workstation with approved static-shielding material.
●
Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.
●
Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
●
When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials.
●
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and
Styrofoam.
●
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.
●
Avoid contact with pins, leads, or circuitry.
●
Turn off power and input signals before inserting or removing connectors or test equipment.
54 Chapter 4 Removal and replacement procedures
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
●
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
●
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
●
Antistatic tape
●
Antistatic smocks, aprons, and sleeve protectors
●
Conductive bins and other assembly or soldering aids
●
Nonconductive foam
●
Conductive tabletop workstations with ground cords of one megohm resistance
●
Static-dissipative tables or floor mats with hard ties to the ground
●
Field service kits
●
Static awareness labels
●
Material-handling packages
●
Nonconductive plastic bags, tubes, or boxes
●
Metal tote boxes
●
Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material
Antistatic plastic
Carbon-loaded plastic
Metallized laminate
Use
Bags
Floor mats
Floor mats
Voltage protection level
1,500 V
7,500 V
5,000 V
Preliminary replacement requirements 55
Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 95 screws and screw locks, in 15 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement.
Service tag
When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.
●
Product name (1). This is the product name affixed to the front of the computer.
●
Serial number (s/n) (2). This is an alphanumeric identifier that is unique to each product.
●
Part number/Product number (p/n) (3). This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed.
●
Warranty period (4). This number describes the duration (in years) of the warranty period for the computer.
56 Chapter 4 Removal and replacement procedures
Computer feet
The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number 646608-001 for HP ProBook 6560b models and 641192-001 for HP EliteBook 8560p models. There are 5 rubber feet that attach to the bottom cover in the locations illustrated below.
Component replacement procedures 57
Battery
Description
9-cell, 100 WHr, 3.0 Ah Li-ion battery
6-cell, 62 WHr, 2.8 Ah Li-ion battery
6-cell, 55 WHr, 2.8 Ah, long life Li-ion battery
6-cell, 55 WHr, 2.5 Ah Li-ion battery
3-cell, 31 WHr, 2.8 Ah Li-ion battery
Spare part number
631243-001
628668-001
628670-001
628666-001
628664-001
Before disassembling the computer, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.
Remove the battery:
1.
Position the computer upside-down on a flat surface, with the battery bay toward you.
2.
Slide the battery release latch (1) to release the battery.
3.
Remove the battery (2) from the computer.
Install the battery by inserting it into the battery bay until you hear a click.
58 Chapter 4 Removal and replacement procedures
Display assembly (panel, bezel, webcam, microphone)
All display assemblies include WLAN antenna transceivers and cables. WWAN models include 2
WWAN antenna transceivers and cables.
NOTE:
Full hinge-up displays are not spared.
This section describes removing components that do not require that you entirely remove the display assembly from the computer. You can remove the display bezel, webcam/microphone module, and display panel with the display assembly still attached to the computer.
To remove the remaining display components, including the display brackets, antennas, cable, and enclosure, you must remove the entire display assembly from the computer. See
information about removing the remaining components.
Description
Display panels
39.6-cm (15.6-in), FHD anti-glare, LED, WVA, LVDS
39.6-cm (15.6-in), HD+, anti-glare, LED, WVA, LVDS
39.6-cm (15.6-in), HD anti-glare, LED, SVA, LVDS
Display bezels
For use in HP ProBook 6560b models with a webcam (bezel includes double-sided tape)
For use in HP ProBook 6560b models without a webcam (bezel includes double-sided tape)
For use in HP EliteBook 8560p models with a webcam
For use in HP EliteBook 8560p models without a webcam
Webcam module
HP ProBook 6560b models
HP EliteBook 8560p models
Microphone module
HP ProBook 6560b models
HP EliteBook 8560p models (includes keyboard light)
Spare part number
646976-001
646977-001
646978-001
641196-001
641197-001
641198-001
641199-001
647599-001
647601-001
647600-001
647602-001
Before removing the display assembly, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 58 ).
Component replacement procedures 59
Remove the display assembly:
1.
Position the computer right-side up with the front toward you.
2.
Open the computer as far as possible.
3.
To replace the display bezel, remove the two rubber screw covers (1) and the two Phillips
PM2.5×5.0 screws (2) in the bottom corners of the display bezel.
4.
Flex the top (1) of the bezel, the inside edges of the left and right sides (2), and then the bottom
(3) of the bezel until it disengages from the display enclosure.
5.
Remove the display bezel (4).
60 Chapter 4 Removal and replacement procedures
6.
If it is necessary to replace the webcam module from the display enclosure, gently pull the webcam module away from the double-sided tape on the display enclosure (1), disconnect the webcam cable from the module (2), and then remove the webcam (3).
7.
If it is necessary to replace the display panel, remove the six Phillips PM2.5×5.0 screws (1) at the bottom and two Phillips PM2.5×5.0 screws (2) at the top that secure the panel to the display enclosure.
8.
Pivot the display panel upward until it sits at a 90 degree angle (3).
9.
Disconnect the display panel cable from the back of the display panel (1).
10.
Remove the eight Phillips PM2.5×4.0 screws (2) that secure the display panel to the brackets.
Component replacement procedures 61
11.
Slide the display panel up and out of the hinges (3).
Reverse this procedure to reassemble and install the display assembly.
62 Chapter 4 Removal and replacement procedures
SIM
NOTE:
This section applies only to computer models with WWAN capability.
NOTE:
If there is a SIM inserted in the SIM slot, it must be removed before disassembling the computer. Be sure that the SIM is reinserted in the SIM slot after reassembling the computer.
Before removing the SIM, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 58 ).
Remove the SIM:
1.
Press in on the SIM (1). (The module is partially ejected from the SIM slot.)
2.
Remove the SIM (2) from the SIM slot.
Reverse this procedure to install the SIM.
Component replacement procedures 63
Bottom door
The bottom door is available in the Plastics Kit, spare part number 646971-001 for HP ProBook
6560b models and 641190-001 for HP EliteBook 8560p models.
Before disassembling the computer, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 58 ).
Remove the bottom door:
1.
Position the computer upside-down on a flat surface, with the battery bay toward you.
2.
Slide the release latch (1) and remove the locking screw (if installed) (2).
3.
Slide the release latch (3) to disengage the door from the computer.
4.
Slide the door toward the front of the computer (4), and then lift the door off the computer (5).
Reverse the removal procedures to install the bottom door.
64 Chapter 4 Removal and replacement procedures
Optical drive
NOTE:
All optical drive spare part kits include an optical drive bezel.
Description
For use in HP ProBook 6560b models:
Blu-ray ROM DVD±RW SuperMulti DL Drive
DVD±RW and CD-RW SuperMulti DL Combo Drive
DVD-ROM Drive
For use in HP EliteBook 8560p models:
Blu-ray BD-R/RE DVD±RW SuperMulti DL Drive
Blu-ray ROM DVD±RW SuperMulti DL Drive
DVD±RW and CD-RW SuperMulti DL Combo Drive
DVD-ROM Drive
Spare part number
649655-001
649654-001
649653-001
651044-001
651043-001
651042-001
651041-001
Before removing the optical drive, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 58 ).
5.
Remove the bottom door (see
).
Remove the optical drive:
1.
Position the computer upside-down with the right side toward you.
2.
Loosen the captive Phillips screw (1) that secures the optical drive to the computer.
3.
Push the optical drive tab (2) to release the optical drive from the computer.
Component replacement procedures 65
4.
Remove the optical drive (3) from the computer.
5.
If it is necessary to replace the optical drive bracket, position the optical drive with the rear toward you.
6.
Remove the three Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the optical drive.
7.
Remove the optical drive bracket (2).
Reverse this procedure to install an optical drive.
66 Chapter 4 Removal and replacement procedures
Upgrade bay
Description
500-GB, 7200-rpm hard drive
Spare part number
634919-001
Before removing a drive from the upgrade bay, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 58 ).
5.
Remove the bottom door (see
).
Remove the drive from the upgrade bay:
1.
Position the computer upside-down with the right side toward you.
2.
Remove the four Phillips PM2.0×4.0 screws that secure the drive assembly into the upgrade bay.
3.
Loosen the captive Phillips screw that secures the drive in the bay (1).
4.
Push the drive tab (2) to release the drive from the computer.
Component replacement procedures 67
5.
Remove the drive assembly (3) from the computer.
Reverse this procedure to install the drive into the upgrade bay.
68 Chapter 4 Removal and replacement procedures
Hard drive
NOTE:
All hard drive spare part kits include a hard drive bracket and screws.
Description
750-GB, 7200-rpm hard drive
500-GB, 7200-rpm hard drive, for use in either the hard drive bay or the upgrade drive bay
320-GB, 7200-rpm hard drive
320-GB, 7200-rpm hard drive (Self-Encrypting Drive (SED))
250-GB, 7200-rpm hard drive
160-GB solid-state drive
128-GB solid-state drive
Hard Drive Hardware Kit (includes hard drive bracket and screws)
Spare part number
633252-001
634919-001
641672-001
626978-001
635225-001
649652-001
649651-001
644694-001
Before disassembling the computer, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 58 ).
5.
Remove the bottom door (see
).
Remove the hard drive:
1.
Position the computer upside-down, with the battery bay toward you.
2.
Loosen the three captive Phillips screws (1) that secure the hard drive to the computer.
3.
Grasp the Mylar tab on the hard drive and slide the hard drive to the right (2) to disconnect it from the system board connector.
Component replacement procedures 69
4.
Remove the hard drive (3) from the hard drive bay.
5.
If it is necessary to replace the hard drive bracket, remove the two Phillips PM3.0×5.0 hard drive bracket screws (1) from each side of the hard drive (4 total screws).
6.
Lift the bracket (2) straight up to remove it from the hard drive.
Reverse this procedure to reassemble and install the hard drive.
70 Chapter 4 Removal and replacement procedures
RTC battery
Description
RTC battery
Spare part number
641200-001
Before removing the RTC battery, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 58 ).
5.
Remove the bottom door (see
).
Remove the RTC battery:
1.
Position the computer upside-down, with the front toward you.
2.
Remove the battery from the slot as far as the attached cable will allow (1).
3.
Disconnect the battery cable from the system board (2).
Reverse this procedure to install the RTC battery.
Component replacement procedures 71
Memory modules
NOTE:
Primary and expansion memory is installed in a stacked configuration in the bottom of the computer.
Description
1-GB (PC3-10600, 1333-MHz, DDR3)
2-GB (PC3-10600, 1333-MHz, DDR3)
4-GB (PC3-10600, 1333-MHz, DDR3)
8-GB (PC3-10600, 1333-MHz, DDR3)
Spare part number
639736-001
621565-001
621569-001
634091-001
Before removing the memory module, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 58 ).
5.
Remove the bottom door (see Bottom door on page 64
).
Remove the memory module:
1.
Position the computer upside-down with the battery bay toward you.
2.
Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The edge of the module opposite the slot rises away from the computer.)
72 Chapter 4 Removal and replacement procedures
3.
Remove the memory module (2) by pulling the module away from the slot at an angle.
NOTE:
Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot.
NOTE:
The computer uses two memory slots. The top slot houses the expansion memory module and is shown in the first image below. The bottom slot houses the primary memory module and is shown in the second image below.
Reverse this procedure to install a memory module.
Component replacement procedures 73
WWAN module
CAUTION:
The WWAN module and the WLAN module are not interchangeable.
Description
HP hs2340 HSPA+ Mobile Broadband Module
HP un2430 EV-DO/HSPA Mobile Broadband Module
Spare part number
632155-001
634400-001
Before removing the WWAN module, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 58 ).
5.
Remove the SIM (see SIM on page 63 ).
6.
Remove the bottom door (see Bottom door on page 64
).
Remove the WWAN module:
1.
Disconnect the WWAN antenna cables (1) from the terminals on the WWAN module.
NOTE:
The red WWAN antenna cable is connected to the WWAN module “Main” terminal. The blue WWAN antenna cable is connected to the WWAN module “Aux” terminal.
2.
Remove the two Phillips PM2.0×3.0 screws (2) that secure the WWAN module to the computer.
(The edge of the module opposite the slot rises away from the computer.)
74 Chapter 4 Removal and replacement procedures
3.
Remove the WWAN module (3) by pulling the module away from the slot at an angle.
NOTE:
WWAN modules are designed with a notch (4) to prevent incorrect insertion.
Figure 4-1
Removing the WWAN module
NOTE:
If the WWAN antennas are not connected to the terminals on the WWAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration.
Reverse this procedure to install the WWAN module.
Component replacement procedures 75
WLAN module
CAUTION:
The WLAN module and the WWAN module are not interchangeable.
Description Spare part number
Intel Wi-Fi Link 6300, 802.11a/b/g/n WLAN module for use in Andorra, Antigua and Barbuda,
Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium,
Bermuda, Bolivia, Bosnia and Herzegovina, Brazil, Brunei, Bulgaria, Canada, Cayman Islands,
Chile, the People's Republic of China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic,
Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French
Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Honduras,
Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan,
Jordan, Kenya, South Korea, Kuwait, Kyrgyzstan, Latvia, Lebanon, Martinique, US Virgin Islands,
Puerto Rico, Nether Antilles, Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta,
Mauritius, Mexico, Monaco, Montenegro, Morocco, the Netherlands, New Zealand, Nicaragua,
Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Qatar,
Romania, San Marino, Saudi Arabia, Senegal, Singapore, Slovakia, Slovenia, South Africa,
Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago,
Turkey, the United Arab Emirates, the United Kingdom, the United States, Uruguay, Venezuela, and Vietnam
572511-001
Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Antigua and Barbuda, Aruba, the Bahamas, Barbados, Belize, Canada, Guam, Guinea, Haiti, Jamaica, the Nether Antilles,
Puerto Rico, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, the US
Virgin Islands, and the United States
Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Albania, Algeria, Andorra,
Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Belarus, Belgium, Benin,
Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands,
Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Cayman
Islands, Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros,
Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the
Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana,
Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissa, Honduras, Hong
Kong, Hungary, Iceland, India, Ireland, Italy, Ivory Coast, Japan, Jordan, Kazakhstan, Kenya,
Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia Maldives, Mali, Malta, Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland,
Portugal, Qatar, Republic of Moldova, Romania, Rwanda, Samoa, San Marino, Sao Tome and
Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore,
Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka,
Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, United Arab Emirates, United
Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and
Zimbabwe
582564-001
582564-002
76 Chapter 4 Removal and replacement procedures
Description Spare part number
Broadcom 4313AGN 802.11a/b/g/draft-n WiFi Adapter for use in Afghanistan, Albania, Algeria,
Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan,
Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan,
Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central
African Republic, Chad, People's Republic of China, Colombia, Comoros, Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East
Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland,
France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan,
Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Martinique, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia,
Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the
Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama,
Papua New Guinea, Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi
Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia,
Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and
Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland,
Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia,
Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom,
Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe
593836-001
Intel Wi-Fi Link 1000 for use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia,
Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia and
Herzegovina, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, People's Republic of
China, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Dominican
Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia,
Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan,
Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malawi,
Malaysia, Malta, Martinique, Mauritius, Mexico, Monaco, Montenegro, Morocco, the Nether
Antilles, Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama,
Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi
Arabia, Senegal, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka,
Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, Ukraine, United
Arab Emirates, United Kingdom, Uruguay, the US Virgin Islands, the United States, Venezuela, and Vietnam
593530-001
Component replacement procedures 77
Description Spare part number
Atheros HB112AGN 802.11a/b/g/n 3x3 WiFi Adapter for use in Afghanistan, Albania, Algeria,
Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan,
Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan,
Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central
African Republic, Chad, People's Republic of China, Colombia, Comoros, Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East
Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland,
France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan,
Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Martinique, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia,
Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the
Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama,
Papua New Guinea, Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi
Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia,
Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and
Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland,
Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia,
Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom,
Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe
630435-001
Intel Centrino Advanced-N 6205 for use in Afghanistan, Albania, Algeria, Andorra, Angola,
Antigua and Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and
Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi,
Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic,
Chad, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the
Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador,
Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French
Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe,
Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary,
Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan,
Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Martinique,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives,
Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands,
New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New
Guinea, Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova,
Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal,
Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon
Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St.
Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan,
Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen,
Zaire, Zambia, and Zimbabwe
631954-001
Before removing the WLAN module, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
78 Chapter 4 Removal and replacement procedures
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 58 ).
5.
Remove the bottom door (see
).
Remove the WLAN module:
1.
Position the computer right-side up with the battery bay toward you.
2.
Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.
NOTE:
The WLAN antenna cable labeled “1” connects to the WLAN module “Main” terminal labeled “1”. The WLAN antenna cable labeled “2” connects to the WLAN module “Aux” terminal labeled “2”. If the computer is equipped with an 802.11a/b/g/n WLAN module, the yellow WLAN antenna cable connects to the middle terminal on the WLAN module.
3.
Remove the two Phillips PM2.0×3.0 screws (2) that secure the WLAN module to the computer.
(The edge of the module opposite the slot rises away from the computer.)
Component replacement procedures 79
4.
Remove the WLAN module (3) by pulling the module away from the slot at an angle.
NOTE:
WLAN modules are designed with a notch (4) to prevent incorrect insertion.
NOTE:
If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration.
Reverse this procedure to install the WLAN module.
80 Chapter 4 Removal and replacement procedures
Bluetooth module
NOTE:
The Bluetooth module spare part kit does not include a Bluetooth module cable. The
Bluetooth module cable is included in the Cable Kit, spare part number 646968-001 for use in 6560b models and 641188-001 for use in 8560p models. See
Cable Kit on page 37 for more Cable Kit spare
part number information.
Description
Bluetooth module
Spare part number
537921-001
Before removing the Bluetooth module, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 58 ).
5.
Remove the bottom door (see
).
Remove the Bluetooth module:
1.
Position the computer upside-down with the front toward you.
Component replacement procedures 81
2.
Lift the module straight up out of the computer (1), and then disconnect the cable (2) from the module.
3.
Remove the module from the computer.
Reverse this procedure to install the Bluetooth module.
82 Chapter 4 Removal and replacement procedures
Modem module
NOTE:
The modem module spare part kit does not include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 646968-001 for use in 6560b models,
641188-001 for use in 8560p models. See
for more Cable Kit spare part number information.
Description
Modem module
Spare part number
628824-001
Before removing the modem module, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 58 ).
5.
Remove the bottom door (see
).
Remove the modem module:
1.
Position the computer upside-down with the front toward you.
2.
Remove the two Phillips PM2.0×3.0 screws (1) that secure the modem module to the system board.
3.
Disconnect the modem module (2) from the system board by lifting it straight up.
Component replacement procedures 83
4.
Disconnect the modem module cable (3) from the modem module.
Reverse this procedure to install the modem module.
84 Chapter 4 Removal and replacement procedures
Fan
Description
Fan
Spare part number
641183-001
Before removing the fan, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 58 ).
5.
Remove the bottom door (see
).
Remove the fan:
1.
Position the computer upside-down with the front toward you.
2.
Loosen the three captive Phillips screws (1) that secure the fan to the bottom cover.
3.
Rotate the right side of the fan upward at an angle (2), and then lift the fan up to gain access to the system board connector.
4.
Disconnect the fan cable (3) from the system board.
Reverse this procedure to install the fan.
Component replacement procedures 85
NOTE:
To properly ventilate the computer, allow at least a 7.6-cm (3-in) clearance on the left side of the computer.
The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements. Exhaust air is displaced through the ventilation grill located on the left side of the computer.
Heat sink
All heat sink spare part kits include replacement thermal material, including thermal grease and pads.
Description
Heat sink for use in computers with UMA graphics
Heat sink for use in computers with discrete graphics
Spare part number
647603-001
647604-001
Before removing the heat sink, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 58 ).
5.
Remove the bottom door (see Bottom door on page 64
).
6.
Remove the fan (see
Remove the heat sink:
1.
Position the computer upside-down with the front toward you.
2.
If removing the discrete heat sink, in the order indicated, loosen the captive Phillips screws (1) that secure the heat sink to the system board.
3.
Lift the heat sink up at an angle (2).
86 Chapter 4 Removal and replacement procedures
4.
Pull the heat sink away from the side of the computer to remove it (3).
5.
If removing the UMA heat sink, in the order indicated, loosen the captive Phillips screws (1) that secure the heat sink to the system board.
6.
Lift the heat sink up at an angle (2).
Component replacement procedures 87
7.
Pull the heat sink away from the side of the computer to remove it (3).
NOTE:
For discrete models, thoroughly clean thermal material from the surfaces of the system board components (1)(3)(5), the heat sink (2)(4)(6) each time you remove the heat sink. All heat sink and processor spare part kits include thermal material.
In the following illustration, the location denoted by callout (2) on the heat sink uses thermal grease.
The location denoted by callout (4) on the heat sink uses a GPU thermal pad. The location denoted by callout (6) on the heat sink uses a PCH thermal pad.
88 Chapter 4 Removal and replacement procedures
NOTE:
For UMA models, thoroughly clean thermal material from the surfaces of the system board
(1)(3) and heat sink (2)(4) each time you remove the heat sink. All heat sink and processor spare part kits include thermal material.
In the following illustration, the location denoted by callout (2) on the heat sink uses thermal grease.
The location denoted by callout (4) on the heat sink uses a PCH thermal pad.
Reverse this procedure to install the heat sink.
Component replacement procedures 89
Processor
NOTE:
All processor spare part kits include replacement thermal material, including thermal grease and pads.
Description
Intel Core i7 processors, Quad Core
Spare part number
2720QM, 2.2-GHz (turbo up to 3.3-GHz) processor with 6-MB L3 cache (includes thermal grease) 631254-005
2630QM, 2.0-GHz (turbo up to 2.9-GHz) processor with 6-MB L3 cache (includes thermal grease) 635501-005
Intel Core i7 processor, Dual Core
2620M, 2.7-GHz (turbo up to 3.4-GHz) processor with 4-MB L3 cache (includes thermal grease) 631252-005
Intel Core i5 processors, Dual Core
2540M, 2.6-GHz (turbo up to 3.3-GHz) processor with 3-MB L3 cache (includes thermal grease)
2520M, 2.5-GHz (turbo up to 3.2-GHz) processor with 3-MB L3 cache (includes thermal grease)
2410M, 2.3-GHz (turbo up to 2.9-GHz) processor with 3-MB L3 cache (includes thermal grease)
Intel Core i3 processors, Dual Core
2310M, 2.1-GHz processor with 3-MB L3 cache (includes thermal grease)
NOTE:
At temperatures above 30
⁰ C (86⁰ F), the Intel Core i3-2310M Processor may run at decreased performance.
Intel Celeron processor, Dual Core
B810, 1.6-GHz, with 2-MB L3 cache (includes thermal grease)
631255-005
631253-005
638039-005
638037-005
646760-005
Before removing the processor, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 58 ).
5.
Remove the bottom door (see Bottom door on page 64
).
6.
Remove the fan (see
7.
Remove the heat sink (see
Remove the processor:
1.
Position the computer upside-down with the front toward you.
2.
Use a flat-bladed screwdriver to turn the processor locking screw (1) one-half turn counterclockwise until you hear a click.
90 Chapter 4 Removal and replacement procedures
3.
Lift the processor (2) straight up and remove it.
NOTE:
The gold triangle (3) on the processor must be aligned with the triangle (4) embossed on the processor slot when you install the processor.
Reverse this procedure to install the processor.
Component replacement procedures 91
Keyboard
NOTE:
For a detailed list of available keyboards, see
Sequential part number listing on page 40
.
Description
Keyboard for use in model 6560b without a pointing stick
Keyboard for use in model 6560b with a pointing stick
Keyboard for use in model 8560p
Spare part number
641180-xxx
641179-xxx
641181-xxx
Before removing the keyboard, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 58 ).
5.
Remove the bottom door (see Bottom door on page 64
).
6.
Remove the fan (see
7.
Remove the heat sink (see
Remove the keyboard:
1.
Position the computer upside-down with the battery bay toward you.
2.
Loosen the three Phillips captive screws that secure the keyboard to the computer.
92 Chapter 4 Removal and replacement procedures
3.
Using a screwdriver or similar too, press in the gap in the left side of the battery bay to disengage the keyboard.
4.
Position the computer right-side up with the front toward you.
5.
Open the computer as far as possible.
6.
Lift and rotate the keyboard upward to gain access to the cables.
7.
Lift the keyboard connector latch (1), and then disconnect the keyboard cable from the system board (2).
Component replacement procedures 93
8.
Lift the pointing stick connector latch (3), and then disconnect the pointing stick cable from the system board (4).
9.
Remove the keyboard.
Reverse this procedure to install the keyboard.
Bottom cover
Description
Bottom cover
For use with HP ProBook 6560b models:
For use with HP ProBook 8560b models:
Top cover for use in 6560b models:
Includes touchpad only
Includes fingerprint reader, without pointing stick
Includes fingerprint reader and pointing stick
Includes pointing stick, without a fingerprint reader
Top cover for use in 8560p models:
Includes fingerprint reader and pointing stick
Includes pointing stick, no fingerprint reader
94 Chapter 4 Removal and replacement procedures
Spare part number
644695-001
641182-001
641203-001
641204-001
641205-001
641206-001
641207-001
641208-001
Before removing the bottom cover, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 58 ).
5.
Remove the following components:
a.
Bottom door (see
b.
Hard drive (see
)
c.
Optical drive (see
d.
WLAN module (see WLAN module on page 76 )
e.
WWAN module (see
f.
)
g.
Heat sink (see
h.
Keyboard (see
)
Remove the bottom cover:
1.
Position the computer upside-down with the front toward you.
Component replacement procedures 95
2.
Remove the following covers and screws that secure the bottom cover to the computer:
(1) 2 small rubber screw covers
(2) 1 large rubber screw cover
(3) 6 Torx PM2.5×6.0 screws
(4) 4 Phillips PM2.5×3.0 screws from the battery bay
3.
Remove the following screws that secure the bottom cover to the computer:
(1): 2 Phillips PM2.0×4.0 screws from the hard drive bay
(2): 3 Phillips PM2.0×3.0 screws from the optical drive bay
(3): 2 Torx PM2.5×10.0 screws near the docking connector
96 Chapter 4 Removal and replacement procedures
4.
Remove the 4 Torx PM2.5×6.0 screws from the rear of the computer.
Component replacement procedures 97
5.
Remove the wireless cables from their routing path on the bottom cover (1), and disconnect the speaker cable from the system board (2).
6.
Press the tab in the battery bay (1) to disengage the bottom cover.
7.
Remove the bottom cover from the computer (2).
Reverse this procedure to install the bottom cover.
98 Chapter 4 Removal and replacement procedures
Speaker assembly
Description
Speaker assembly
Spare part number
641186-001
Before removing the speaker assembly, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 58 ).
5.
Remove the following components:
a.
Bottom door (see
b.
Hard drive (see
)
c.
Optical drive (see
d.
WLAN module (see WLAN module on page 76 )
e.
WWAN module (see
f.
)
g.
Heat sink (see
h.
Keyboard (see
)
i.
Bottom cover (see
Remove the speaker assembly:
1.
Position the bottom cover with the front toward you.
2.
Remove the two Phillips PM2.0×3.0 screws (1) that secure the speaker assembly to the bottom cover.
Component replacement procedures 99
3.
Remove the speaker assembly (2) from the bottom cover.
Reverse this procedure to install the speaker assembly.
100 Chapter 4 Removal and replacement procedures
RJ-11 jack cable
NOTE:
The RJ-11 jack cable is included in the Cable Kit, spare part number 646968-001 for use in
6560b models, 641188-001 for use in 8560p models.
Before removing the RJ-11 jack cable, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 58 ).
5.
Remove the following components:
a.
Bottom door (see
b.
Hard drive (see
)
c.
Optical drive (see
d.
WLAN module (see WLAN module on page 76 )
e.
WWAN module (see
f.
Modem module (see
g.
)
h.
Heat sink (see
i.
Keyboard (see
)
j.
Bottom cover (see
Remove the RJ-11 jack cable:
1.
Position the bottom cover with the front toward you.
2.
Remove the RJ-11 jack (1) from the clip built into the bottom cover.
Component replacement procedures 101
3.
Remove the RJ-11 jack cable from the clips and routing channel (2) built into the bottom cover.
4.
Remove the RJ-11 jack cable from the bottom cover.
Reverse this procedure to install the RJ-11 jack cable.
102 Chapter 4 Removal and replacement procedures
Function board
Description
Function board
Spare part number
641187-001
Before removing the function board, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 58 ).
5.
Remove the following components:
a.
Bottom door (see
b.
Hard drive (see
)
c.
Optical drive (see
d.
WLAN module (see WLAN module on page 76 )
e.
WWAN module (see
f.
)
g.
Heat sink (see
h.
Keyboard (see
)
i.
Bottom cover (see
Remove the function board:
1.
Position the computer upside-down with the front toward you.
2.
Remove the wireless cable from atop the board (1).
Component replacement procedures 103
3.
Remove the three Phillips PM2.5×5.0 screws (2) that secure the board to the computer, and then slide the board away from the side and lift it out of the computer (3).
Reverse this procedure to install the function board.
104 Chapter 4 Removal and replacement procedures
USB board
Description
USB 2.0 board for use only in 6560b models (includes Mylar)
USB 3.0 board for use only in 8560p models (includes Mylar)
Spare part number
641184-001
641185-001
Before removing the USB board, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 58 ).
5.
Remove the following components:
a.
Bottom door (see
b.
Hard drive (see
)
c.
Optical drive (see
d.
WLAN module (see WLAN module on page 76 )
e.
WWAN module (see
f.
)
g.
Heat sink (see
h.
Keyboard (see
)
i.
Bottom cover (see
Remove the USB board:
1.
Position the computer upside-down with the front toward you.
Component replacement procedures 105
2.
Lift the board straight up out of the computer.
Reverse this procedure to install the USB board.
System board
NOTE:
All system board spare part kits include replacement thermal material.
Description
System board for use in HP ProBook 6560b computers with discrete graphics:
HM65 with WWAN
●
For use in all countries and regions except for Russia and the People's Republic of China
●
For use in Russia and the People's Republic of China
QM67 with WWAN
●
For use in all countries and regions except for Russia and the People's Republic of China
●
For use in Russia and the People's Republic of China
For use in HP ProBook 6560b computers with UMA graphics:
HM65 with WWAN
●
For use in all countries and regions except for Russia and the People's Republic of China
●
For use in Russia and the People's Republic of China
HM65 without WWAN
●
For use in all countries and regions except for Russia and the People's Republic of China
●
For use in Russia and the People's Republic of China
Spare part number
646963-001
653785-001
646965-001
653787-001
646962-001
653784-001
654129-001
654305-001
106 Chapter 4 Removal and replacement procedures
Description
QM67 with WWAN
●
For use in all countries and regions except for Russia and the People's Republic of China
●
For use in Russia and the People's Republic of China
System board for use in HP EliteBook 8560p computers:
Discrete graphics, QM67
●
For use in all countries and regions except for Russia and the People's Republic of China
●
For use in Russia and the People's Republic of China
UMA graphics, QM67
●
For use in all countries and regions except for Russia and the People's Republic of China
●
For use in Russia and the People's Republic of China
Spare part number
646964-001
653786-001
646967-001
653789-001
646966-001
653788-001
Before removing the system board, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 58 ).
5.
Remove the following components:
a.
Bottom door (see
b.
Hard drive (see
)
c.
Optical drive (see
d.
Modem module (see
e.
)
f.
Heat sink (see
g.
Keyboard (see
)
h.
Bottom cover (see
When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board:
●
SIM (see
)
●
Memory module (see
)
●
WLAN module (see WLAN module on page 76 )
●
WWAN module (see
Component replacement procedures 107
●
Modem module (see
●
Processor (see
Remove the system board:
1.
Position the computer right-side up, with the front toward you.
2.
Lift the Touchpad connector latch (1) and disconnect the Touchpad cable (2).
3.
Lift the fingerprint reader connector latch (3) and disconnect the fingerprint reader cable (4).
4.
Disconnect the power connector cable (5).
5.
Remove the display cable from the rubber routing path mounted on the computer (1).
108 Chapter 4 Removal and replacement procedures
6.
Disconnect the display cable from the system board (2).
7.
Remove the four Phillips PM2.5×5.0 screws that secure the system board to the bottom cover.
Component replacement procedures 109
8.
Lift the system board up at an angle (1), and then lift the system board up and out of the computer (2).
9.
Remove the system board from the chassis.
Reverse this procedure to install the system board.
110 Chapter 4 Removal and replacement procedures
Display assembly and components (whole hinge-up, cable, antennas, hinges, enclosure)
NOTE:
This section describes removing components that require you to completely remove the display panel. For more information about removing display components that do not require that you
.
All display assemblies include WLAN antenna transceivers and cables. WWAN models include 2
WWAN antenna transceivers and cables.
For a complete list of individual display spare parts, see Display components on page 34
.
Description
Display bezel
For use with HP ProBook 6560b models with a webcam (bezel includes double-sided tape)
For use with HP ProBook 6560b models without a webcam (bezel includes double-sided tape)
For use with HP EliteBook 8560p models with a webcam
For use with HP EliteBook 8560p models without a webcam
Display hinges (includes left and right hinges, brackets, and covers)
For use with HP ProBook 6560b models
For use with HP EliteBook 8560p models
Display Cable Kit
For use in HP ProBook 6560b models with HD displays
For use in HP ProBook 6560b models with HD+ displays
For use in HP EliteBook 8560p models with HD displays
For use in HP EliteBook 8560p models with HD+ displays
WLAN antennas
Included in Cable Kit, for use in HP ProBook 6560b models
Included in Display Panel Support Kit, for use in HP ProBook 6560b models
Included in Cable Kit, for use in HP EliteBook 8560p models
Included in Display Panel Support Kit, for use in HP ProBook 8560p models
WWAN antennas
Included in Cable Kit, for use in HP ProBook 6560b models
Included in Display Panel Support Kit, for use in HP ProBook 6560b models
Included in Cable Kit, for use in HP EliteBook 8560p models
Included in Display Panel Support Kit, for use in HP ProBook 8560p models
Display enclosure
For use in HP ProBook 6560b models
Included in Display Panel Support Kit, for use in HP ProBook 6560b models
Spare part number
641196-001
641197-001
641198-001
641199-001
647677-001
641193-001
646969-001
646970-001
641194-001
641195-001
646968-001
657831-001
641188-001
657829-001
646968-001
657831-001
641188-001
657829-001
641202-001
657831-001
Component replacement procedures 111
Description Spare part number
For use in HP EliteBook 8560p models
Included in Display Panel Support Kit, for use in HP ProBook 8560p models
641201-001
657829-001
Display Panel Support Kit (includes WLAN antennas, WWAN antennas, and display enclosure)
For use in HP ProBook 6560b models
For use in HP EliteBook 8560p models
657831-001
657829-001
For a list of display spare parts, see
Display components on page 34 .
Before removing the display assembly, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 58 ).
5.
Remove the following components:
a.
Bottom door (see
b.
Hard drive (see Hard drive on page 69 )
c.
Optical drive (see
)
d.
WLAN module (see WLAN module on page 76 )
e.
WWAN module (see WWAN module on page 74 )
f.
Fan (see
g.
Heat sink (see
)
h.
Modem module (see
i.
Keyboard (see
)
j.
Bottom cover (see
k.
System board (see
Remove the display assembly:
1.
Position the computer right-side up with the front toward you.
2.
Open the computer as far as possible.
3.
Remove the four Phillips PM2.5×4.5 screws (1) that secure the display to the computer.
112 Chapter 4 Removal and replacement procedures
4.
For reassembly, note the routing path of the wireless antennas (2) and the display cable (3).
5.
Lift the display assembly straight up and remove it.
CAUTION:
When installing the display assembly, be sure that the wireless antenna cables are routed and arranged properly.
Failure to properly route the antennas can result in degradation of the computer's WLAN and
WWAN performance.
Component replacement procedures 113
6.
To replace the display bezel, remove the two rubber screw covers (1) and the two Phillips
PM2.5×5.0 screws (2) in the bottom corners of the display bezel.
7.
Flex the top (1) of the bezel, the inside edges of the left and right sides (2), and then the bottom
(3) of the bezel until it disengages from the display enclosure.
8.
Remove the display bezel (4).
Display bezels are available using the following spare part numbers:
641196-001 for use in HP ProBook 6560b models with a webcam (bezel includes double-sided tape)
641197-001 for use in HP ProBook 6560b models without a webcam (bezel includes doublesided tape)
641198-001 for use in HP EliteBook 8560p models with a webcam
641199-001 for use in HP EliteBook 8560p models without a webcam
114 Chapter 4 Removal and replacement procedures
9.
To remove the display panel, remove the eight Phillips PM2.5×4.0 screws (1) that secure the display panel to the brackets.
10.
Rotate the top of the panel upward (2).
11.
Lift the display panel as far as the display panel cable allows (3).
12.
Disconnect the display panel cable from the back of the display panel by lifting the tape over the connector (1), and then disconnecting the cable from the panel (2).
The display cable is available using spare part numbers:
646969-001: HP ProBook 6560b HD models
646970-001: HP ProBook 6560b HD+ models
641194-001: HP ProBook 8560p HD models
641195-001: HP ProBook 8560p HD+ models
Component replacement procedures 115
13.
If it is necessary to replace the display hinges, remove the eight Phillips PM2.5×3.0 screws (1) that secure each display hinge to the display panel.
14.
Remove the display hinges (2).
Display hinges are available using spare part number 647677-001 for HP ProBook 6560b models and 641193-001 for HP EliteBook 8560p models.
15.
If you need to remove the hinge covers from the display hinges, remove the screws that secure the hinge covers (1), and then pull the hinges toward one another (2) to remove them.
Display hinge covers are available in the Display Hinge Kit, spare part number 647677-001 for
HP ProBook 6560b models and 641193-001 for HP EliteBook 8560p models.
16.
If you need to remove the WLAN antennas, remove the antenna cables from the clips (1) and routing paths built into the display enclosure.
116 Chapter 4 Removal and replacement procedures
17.
Lift the antennas (2) and cables (3) straight up out of the display enclosure.
CAUTION:
When installing the display assembly, be sure that the wireless antenna cables are routed and arranged properly.
Failure to properly route the antennas can result in degradation of the computer's WLAN performance.
18.
If you need to remove the WWAN antennas, remove the antenna cables from the clips (1) and routing paths built into the display enclosure.
19.
Lift the antennas (2) and cables (3) straight up out of the display enclosure.
CAUTION:
When installing the display assembly, be sure that the wireless antenna cables are routed and arranged properly.
Failure to properly route the antennas can result in degradation of the computer's WWAN performance.
Reverse this procedure to reassemble and install the display assembly.
Component replacement procedures 117
When replacing the display panel, use the following image to determine the correct locations to insert the hinges into the display enclosure.
Use the following image as a reference for display cable and antenna installation:
(1) Wireless antennas
(2) Wireless antennas
(3) Display cable
(4) Webcam cable
118 Chapter 4 Removal and replacement procedures
On model 6560b, 10 pieces of double-sided tape are mounted on the inside of the bezel. Note tape locations according to the following image.
Component replacement procedures 119
5 Computer Setup (BIOS) and System
Diagnostics
Using Computer Setup
Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer).
Computer Setup includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.
NOTE:
Use extreme care when making changes in Computer Setup. Errors can prevent the computer from operating properly.
Starting Computer Setup
NOTE:
An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled.
To start Computer Setup, follow these steps:
1.
Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
2.
Press f10 to enter Computer Setup.
Navigating and selecting in Computer Setup
To navigate and select in Computer Setup, follow these steps:
1.
Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
●
To select a menu or a menu item, use the tab key and the keyboard arrow keys and then press enter , or use a pointing device to click the item.
●
To scroll up and down, click the up arrow or the down arrow in the upper-right corner of the screen, or use the up arrow key or the down arrow key.
●
To close open dialog boxes and return to the main Computer Setup screen, press esc , and then follow the on-screen instructions.
NOTE:
You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup.
2.
Press f10 to enter Computer Setup.
120 Chapter 5 Computer Setup (BIOS) and System Diagnostics
To exit Computer Setup menus, choose one of the following methods:
●
To exit Computer Setup menus without saving your changes:
Click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions.
– or –
Use the tab key and the arrow keys to select File > Ignore Changes and Exit, and then press enter .
●
To save your changes and exit Computer Setup menus:
Cclick the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions.
– or –
Use the tab key and the arrow keys to select File > Save Changes and Exit, and then press enter .
Your changes go into effect when the computer restarts.
Restoring factory settings in Computer Setup
NOTE:
Restoring defaults will not change the hard drive mode.
To return all settings in Computer Setup to the values that were set at the factory, follow these steps:
1.
Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
2.
Press f10 to enter Computer Setup.
3.
Use a pointing device or the arrow keys to select File > Restore Defaults.
4.
Follow the on-screen instructions.
5.
To save your changes and exit, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions.
– or –
Use the arrow keys to select File > Save Changes and Exit, and then press enter .
Your changes go into effect when the computer restarts.
NOTE:
Your password settings and security settings are not changed when you restore the factory settings.
Using Computer Setup 121
Updating the BIOS
Updated versions of the BIOS may be available on the HP Web site.
Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs.
Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.
Determining the BIOS version
To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed.
BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn+esc (if you are already in Windows) or by using Computer Setup.
1.
Start Computer Setup.
2.
Use a pointing device or the arrow keys to select File > System Information.
3.
To exit Computer Setup without saving your changes, click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions.
– or –
Use the tab key and the arrow keys to select File > Ignore Changes and Exit, and then press enter .
Downloading a BIOS update
CAUTION:
To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the
AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions:
Do not disconnect power from the computer by unplugging the power cord from the AC outlet.
Do not shut down the computer or initiate Sleep or Hibernation.
Do not insert, remove, connect, or disconnect any device, cable, or cord.
1.
Select Start > Help and Support > Maintain.
2.
Follow the on-screen instructions to identify your computer and access the BIOS update you want to download.
3.
At the download area, follow these steps:
a.
Identify the BIOS update that is later than the BIOS version currently installed on your computer. Make a note of the date, name, or other identifier. You may need this information to locate the update later, after it has been downloaded to your hard drive.
b.
Follow the on-screen instructions to download your selection to the hard drive.
Make a note of the path to the location on your hard drive where the BIOS update is downloaded. You will need to access this path when you are ready to install the update.
122 Chapter 5 Computer Setup (BIOS) and System Diagnostics
NOTE:
If you connect your computer to a network, consult the network administrator before installing any software updates, especially system BIOS updates.
BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps:
1.
Open Windows Explorer by selecting Start > Computer.
2.
Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:).
3.
Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the update.
4.
Double-click the file that has an .exe extension (for example, filename.exe).
The BIOS installation begins.
5.
Complete the installation by following the on-screen instructions.
NOTE:
After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive.
Using System Diagnostics
System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The following diagnostic tests are available in System Diagnostics:
●
Start-up test—This test analyzes the main computer components that are required to start the computer.
●
Run-in test—This test repeats the start-up test and checks for intermittent problems that the start-up test does not detect.
●
Hard disk test—This test analyzes the physical condition of the hard drive, and then checks all data in every sector of the hard drive. If the test detects a damaged sector, it attempts to move the data to a good sector.
●
Memory test—This test analyzes the physical condition of the memory modules. If it reports an error, replace the memory modules immediately.
●
Battery test—This test analyzes the condition of the battery. If the battery fails the test, contact
HP Customer Support to report the issue and purchase a replacement battery.
You can also view system information and error logs in the System Diagnostics window.
To start System Diagnostics:
1.
Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc . When the Startup Menu is displayed, press f2 .
2.
Click the diagnostic test you want to run, and then follow the on-screen instructions.
NOTE:
If you need to stop a diagnostics test while it is running, press esc .
Using System Diagnostics 123
6 Specifications
Computer specifications
Metric
Dimensions
Length
Width
Height (front to rear)
Weight (equipped with UMA graphics, optical drive, 1
SODIMM, hard drive, WLAN module, 3 cell battery)
Input power
Operating voltage
Operating current
Temperature
Operating (not writing to optical disc)
Operating (writing to optical disc)
Nonoperating
Relative humidity
Operating
Nonoperating
Maximum altitude (unpressurized)
Operating (14.7 to 10.1 psia)
Nonoperating (14.7 to 4.4 psia)
Shock
Operating
Nonoperating
Random vibration
Operating
25.2 cm
37.4 cm
3.4 to 3.6 cm
2.57 kg
19.0 V dc @ 4.74 A – 90 W
4.74 A
0°C to 35°C
5°C to 35°C
-20°C to 60°C
10% to 90%
5% to 95%
-15 m to 3,048 m
-15 m to 12,192 m
125 g, 2 ms, half-sine
200 g, 2 ms, half-sine
U.S.
9.9 in
14.7 in
1.35 to 1.43 in
5.66 lbs
32°F to 95°F
41°F to 95°F
-4°F to 140°F
50 ft to 10,000 ft
-50 ft to 40,000 ft
0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate
124 Chapter 6 Specifications
Metric U.S.
Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate
NOTE:
Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures.
39.6-cm (15.6-in), HD display specifications
Metric
Dimensions
Height
Width
Diagonal
Surface treatment
Contrast ratio
Refresh rate
Brightness
Pixel resolution
Pitch
Format
Configuration
Backlight
PPI
Viewing angle
21.0 cm
35.9 cm
39.6 cm
Anti-glare
300:1 (typical)
60 Hz
200 nits (typical)
U.S.
8.25 in
14.15 in
15.6 in
0.252 mm
1366 × 768
RGB stripe
LED
101 ppi
+/-30 horizontal (minimum), +/–10° vertical (minimum)
30/30/20/10 (Left/Right/Down/Up) (minimum) or
45/45/35/25 (Left/Right/Down/Up) (typical)
39.6-cm (15.6-in), HD display specifications 125
39.6-cm (15.6-in), HD+ display specifications
Metric
Dimensions
Height
Width
Diagonal
Surface treatment
Contrast ratio
Refresh rate
Brightness
Pixel resolution
Pitch
Format
Configuration
Backlight
PPI
Viewing angle
20.9 cm
35.9 cm
39.6 cm
Anti-glare
300:1 (typical)
60 Hz
200 nits (typical)
U.S.
8.25 in
14.15 in
15.6 in
0.2151 mm
1600 × 900
RGB stripe
LED
118 ppi
30/30/20/10 (Left/Right/Down/Up) (minimum) or
45/45/35/25 (Left/Right/Down/Up) (typical)
126 Chapter 6 Specifications
Hard drive specifications
750-GB* 500-GB* 320-GB* 250-GB*
Dimensions
Height
Width
Weight
9.5 mm
70 mm
115 g
Interface type
Transfer rate
SATA
100 MB/sec
Security
ATA security
Seek times (typical read, including setting)
9.5 mm
70 mm
101 g
SATA
100 MB/sec
ATA security
9.5 mm
70 mm
101 g
SATA
100 MB/sec
ATA security
9.5 mm
70 mm
101 g
SATA
100 MB/sec
ATA security
Single track
Average
1.5 ms
11 ms
3 ms
13 ms
3 ms
13 ms
3 ms
13 ms
Maximum
Logical blocks
14 ms
1,465,149,168
7200 rpm
24 ms
1,048,576,000
24 ms
625,141,400
24 ms
488,397,168
Disc rotational speed
Operating temperature
5°C to 55°C (41°F to 131°F)
*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly.
NOTE:
Certain restrictions and exclusions apply. Contact technical support for details.
Hard drive specifications 127
Blu-ray BD-R/RE + DVDSM DL Drive
Applicable disc Read: Write:
CD-DA, CD+(E)G, CD-MIDI, CD-TEXT,
CD-ROM, CD-ROM XA, MIXED MODE
CD, CD-I, CD-I Bridge (Photo-CD,
Video CD), Multisession CD (Photo-
CD, CD-EXTRA, Portfolio, CD-R, CD-
RW), CD-R, CD-RW, DVD-ROM
(DVD-5, DVD-9, DVD-10, DVD-18),
DVD-R, DVD-RW, DVD+R, DVD+RW.
DVD-RAM, BD-ROM, BD-R, BD-RE
CD-R, CD-RW, DVD+R, DVD+R(9),
DVD+RW, DVD-R, DVD-R(9), DVD-RW,
DVD-RAM, BD-R, BD-RE
CD
<180 ms
50 GB
DVD
<180 ms
BD-ROM
<230 ms
8.5 GB
Access time
Random
Maximum Media Capacity (read)
Maximum Media Capacity (write)
Data transfer rate
24X CD-ROM
8X DVD
2X BD-ROM
16X CD-R
16X CD-RW
8X DVD+R
6X DVD+RW
8X DVD-R
6X DVD-RW
4X DVD+R Dual Layer
4X DVD-R Dual Layer
5X DVD-RAM
2X BD-R
2X BD-RE
3,600 KB/sec
10,800 KB/sec
9,000 KB/sec
3,600 KB/sec
2,400 KB/sec
10,800 KB/sec
8,100 KB/sec
10,800 KB/sec
8,100 KB/sec
5,400 KB/sec
5,400 KB/sec
6,750 KB/sec
9,000 KB/sec
9,000 KB/sec
128 Chapter 6 Specifications
DVD±RW and CD-RW SuperMulti DL Combo Drive specifications
Applicable disc Read: Write:
CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-
ROM, CD-ROM XA, MIXED MODE CD, CD-I,
CD-I Bridge (Photo-CD, Video CD),
Multisession CD (Photo-CD, CD-EXTRA,
Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD-
ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-
R, DVD-RW, DVD+R, DVD+RW, DVD-RAM
1.5 cm (0.59 in)
CD-R and CD-RW
DVD+R, DVD+RW, DVD-R, DVD-
RW, DVD-RAM
8X DVD-ROM
24X CD-R
16X CD-RW
8X DVD+R
4X DVD+RW
8X DVD-R
4X DVD-RW
2.4X DVD+R(9)
5X DVD-RAM
Transfer mode
Startup time
Stop time
Center hole diameter
Disc diameter
Standard disc
Mini disc
Disc thickness
Track pitch
Access time
Random
Full stroke
Audio output level
Cache buffer
Data transfer rate
24X CD-ROM
12 cm (4.72 in)
8 cm (3.15 in)
1.2 mm (0.047 in)
0.74 µm
CD
< 175 ms
< 285 ms
Line-out, 0.7 Vrms
2 MB
3,600 KB/sec
10,800 KB/sec
3,600 KB/sec
2,400 KB/sec
10,800 KB/sec
5,400 KB/sec
10,800 KB/sec
5,400 KB/sec
2,700 KB/sec
6,750 KB/sec
Multiword DMA Mode
< 15 seconds
< 6 seconds
DVD
< 230 ms
< 335 ms
DVD±RW and CD-RW SuperMulti DL Combo Drive specifications 129
Blu-ray Disc ROM with SuperMulti DVD±R/RW DL Drive
Applicable disc Read:
CD-DA, CD+(E)G, CD-MIDI, CDTEXT,
CD-ROM, CD-ROM XA,
MIXED MODE CD, CD-I, CD-I Bridge
(Photo-CD, Video CD), Multisession
CD (Photo-CD, CD-EXTRA, Portfolio,
CD-R, CD-RW), CD-R, CD-RW,
DVDROM (DVD-5, DVD-9, DVD-10,
DVD-18), DVD-R, DVD-RW, DVD+R,
DVD+RW, DVD-RAM, HD-
ROM (Single Layer), HD-ROM (Dual
Layer), HD DVD-R, HD DVD-R for
Dual Layer, HD DVD-RW
CD
170 ms
8 MB
Write:
CD-R and CD-RW DVD+R, DVD+R(9),
DVD+RW, DVD-R, DVD-R(9),DVD-RW,
DVD-RAM
DVD
170 ms
HD
230 ms
Access time
Random
Cache buffer
Data transfer rate
24X CD-ROM
8X DVD
24X CD-R
16X CD-RW
8X DVD+R
4X DVD+RW
8X DVD-R
4X DVD-RW
2.4X DVD+R(9)
5X DVD-RAM
1X BD-ROM
1X BD-R read
1X BD-RE read
Transfer mode
3,600 KB/sec
10,800 KB/sec
3,600 KB/sec
2,400 KB/sec
10,800 KB/sec
5,400 KB/sec
10,800 KB/sec
5,400 KB/sec
2,700 KB/sec
6,750 KB/sec
4,500 KB/sec
4,500 KB/sec
4,500 KB/sec
Multiword DMA Mode
130 Chapter 6 Specifications
DVD-ROM Drive specifications
Applicable disc
Center hole diameter
Disc diameter
Standard disc
Mini disc
Disc thickness
Track pitch
Access time
Random
Full stroke
Audio output level
Cache buffer
Data transfer rate
CD-R (24X)
CD-RW (10X)
CD-ROM (24X)
DVD (8X)
Multiword DMA mode 2
Startup time
Stop time
DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18, CD-ROM (Mode 1 and 2), CD Digital
Audio, CD-XA ready (Mode 2, Form 1 and Form 2), CD-I (Mode 2, Form 1 and Form
2), CD-R, CD-RW, Photo CD (single and multisession), CD-Bridge
1.5 cm (0.59 in)
12 cm (4.72 in)
8 cm (3.15 in)
1.2 mm (0.047 in)
0.74 µm
CD
< 100 ms
< 175 ms
Line-out, 0.7 Vrms
512 KB
3600 KB/s (150 KB/s at 1X CD rate)
1500 KB/s (150 KB/s at 1X CD rate)
3600 KB/s (150 KB/s at 1X CD rate)
10,800 KB/s (1,352 KB/s at 1X DVD rate)
16.6 MB/s
< 10 seconds
< 3 seconds
DVD
< 125 ms
< 225 ms
DVD-ROM Drive specifications 131
Specification information in Device Manager
Device Manager allows you to view and control the hardware attached to the computer, as well as provides hardware specification information.
You can also add hardware or modify device configurations using Device Manager.
NOTE:
Windows 7 and Windows Vista include the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Windows Help and
Support for more information.
After you open Device Manager, drill-down to a device and double-click it to access its properties.
To access Device Manager in Windows 7:
1.
Select Start > Computer > System properties.
2.
In the left pane, click Device Manager.
To access Device Manager in Windows Vista:
1.
Select Start > Computer > System properties.
2.
In the left pane, click Device Manager.
To access Device Manager in Windows XP:
1.
Select Start > My Computer.
2.
In the left pane of the System Tasks window, select View system information.
3.
Select Hardware tab > Device Manager.
132 Chapter 6 Specifications
7 Backup and recovery
Windows 7
●
●
To protect your information, use Windows Backup and Restore to back up individual files and folders, back up your entire hard drive (select models only), create system repair discs (select models only) by using the installed optical drive (select models only) or an optional external optical drive, or create system restore points. In case of system failure, you can use the backup files to restore the contents of your computer.
Windows Backup and Restore provides the following options:
●
Creating a system repair disc (select models only) by using the installed optical drive (select models only) or an optional external optical drive
●
Backing up your information
●
Creating a system image (select models only)
●
Scheduling automatic backups (select models only)
●
Creating system restore points
●
Recovering individual files
●
Restoring the computer to a previous state
●
Recovering information using recovery tools
NOTE:
For detailed instructions, perform a search for these topics in Help and Support.
In case of system instability, HP recommends that you print the recovery procedures and save them for later use.
NOTE:
Windows includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.
Backing up your information
Recovery after a system failure is as good as your most recent backup. You should create system repair discs (select models only) by using the installed optical drive (select models only) or an optional external optical drive, and your initial backup immediately after software setup. As you add
Windows 7 133
new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup. The system repair discs (select models only) are used to start up (boot) the computer and repair the operating system in case of system instability or failure. Your initial and subsequent backups allow you to restore your data and settings if a failure occurs.
You can back up your information to an optional external hard drive, a network drive, or discs.
Note the following when backing up:
●
Store personal files in the Documents library, and back it up regularly.
●
Back up templates that are stored in their associated programs.
●
Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time-saver if you have to reset your preferences.
●
When backing up to discs, use any of the following types of discs (purchased separately): CD-R,
CD-RW, DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD±RW. The discs you use will depend on the type of optical drive installed in your computer or the type of external optical drive you are using.
NOTE:
DVDs and DVDs with double-layer (DL) support store more information than CDs, so using them for backup reduces the number of recovery discs required.
●
When backing up to discs, number each disc before inserting it into the optical drive of the computer.
To create a backup using Backup and Restore:
NOTE:
Be sure that the computer is connected to AC power before you start the backup process.
NOTE:
The backup process may take over an hour, depending on file size and the speed of the computer.
1.
Select Start > All Programs > Maintenance > Backup and Restore.
2.
Follow the on-screen instructions to set up your backup, create a system image (select models only), or create a system repair disc (select models only).
Performing a system recovery
In case of system failure or instability, the computer provides the following tools to recover your files:
●
Windows recovery tools: You can use Windows Backup and Restore to recover information you have previously backed up. You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly.
● f11 recovery tools: You can use the f11 recovery tools to recover your original hard drive image.
The image includes the Windows operating system and software programs installed at the factory.
NOTE:
If you are unable to boot (start up) your computer and you cannot use the system repair discs you previously created (select models only), you must purchase a Windows 7 operating system
DVD to reboot the computer and repair the operating system. For additional information, refer to
Using a Windows 7 operating system DVD (purchased separately) on page 136 .
134 Chapter 7 Backup and recovery
Using the Windows recovery tools
To recover information you previously backed up:
1.
Select Start > All Programs > Maintenance > Backup and Restore.
2.
Follow the on-screen instructions to recover your system settings, your computer (select models only), or your files.
To recover your information using Startup Repair, follow these steps:
CAUTION:
Using Startup Repair completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. When reformatting is complete, the recovery process restores the operating system, as well as the drivers, software, and utilities from the backup used for recovery.
1.
If possible, back up all personal files.
2.
If possible, check for the presence of the Windows partition and the HP Recovery partition.
To check for the Windows partition, select Start > Computer.
To check for the HP Recovery partition, click Start, right-click Computer, click Manage, and then click Disk Management.
NOTE:
If the Windows partition and the HP Recovery partition are not listed, you must recover your operating system and programs using the Windows 7 operating system DVD and the Driver
Recovery disc (both purchased separately). For additional information, refer to
7 operating system DVD (purchased separately) on page 136 .
3.
If the Windows partition and the HP Recovery partition are listed, restart the computer, and then press f8 before the Windows operating system loads.
4.
Select Startup Repair.
5.
Follow the on-screen instructions.
NOTE:
For additional information on recovering information using the Windows tools, perform a search for these topics in Help and Support.
Using f11 recovery tools
CAUTION:
Using f11 completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled.
To recover the original hard drive image using f11 :
1.
If possible, back up all personal files.
2.
If possible, check for the presence of the HP Recovery partition: click Start, right-click
Computer, click Manage, and then click Disk Management.
NOTE:
If the HP Recovery partition is not listed, you must recover your operating system and programs using the Windows 7 operating system DVD and the Driver Recovery disc (both purchased separately). For additional information, refer to
Using a Windows 7 operating system
DVD (purchased separately) on page 136 .
Windows 7 135
3.
If the HP Recovery partition is listed, restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen.
4.
Press f11 while the “Press <F11> for recovery” message is displayed on the screen.
5.
Follow the on-screen instructions.
Using a Windows 7 operating system DVD (purchased separately)
To order a Windows 7 operating system DVD, go to http://www.hp.com/support , select your country or region, and follow the on-screen instructions. You can also order the DVD by calling technical support. For contact information, refer to the Worldwide Telephone Numbers booklet included with the computer.
CAUTION:
Using a Windows 7 operating system DVD completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. When reformatting is complete, the recovery process helps you restore the operating system, as well as drivers, software, and utilities.
To initiate recovery using a Windows 7 operating system DVD:
NOTE:
This process takes several minutes.
1.
If possible, back up all personal files.
2.
Restart the computer, and then insert the Windows 7 operating system DVD into the optical drive before the Windows operating system loads.
3.
When prompted, press any keyboard key.
4.
Follow the on-screen instructions.
5.
Click Next.
6.
Select Repair your computer.
7.
Follow the on-screen instructions.
136 Chapter 7 Backup and recovery
Windows Vista
To protect your information, use the Backup and Restore Center to back up individual files and folders, back up your entire hard drive (select models only), or create system restore points. In case of system failure, you can use the backup files to restore the contents of your computer.
The Backup and Restore Center provides the following options:
●
Backing up individual files and folders
●
Backing up the entire hard drive (select models only)
●
Scheduling automatic backups (select models only)
●
Creating system restore points
●
Recovering individual files
●
Restoring the computer to a previous state
●
Recovering information using recovery tools
NOTE:
For detailed instructions, perform a search for these topics in Help and Support.
NOTE:
In case of system instability, HP recommends that you print the recovery procedures and save them for later use.
NOTE:
Windows® includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.
Backing up your information
Recovery after a system failure is as complete as your most current backup. You should create your initial backup immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.
You can back up your information to an optional external hard drive, a network drive, or discs.
Note the following when backing up:
●
Store personal files in the Documents folder, and back it up regularly.
●
Back up templates that are stored in their associated programs.
●
Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time-saver if you have to reset your preferences.
●
When backing up to discs, use any of the following types of discs (purchased separately): CD-R,
CD-RW, DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD±RW. The discs you use will depend on the type of optical drive installed in your computer.
NOTE:
DVDs and DVDs with double-layer (DL) support store more information than CDs, so using them for backup reduces the number of recovery discs required.
●
When backing up to discs, number each disc before inserting it into the optical drive of the computer.
Windows Vista 137
To create a backup using Backup and Restore Center:
NOTE:
Be sure that the computer is connected to AC power before you start the backup process.
NOTE:
The backup process may take over an hour, depending on file size and the speed of the computer.
1.
Select Start > All Programs > Maintenance > Backup and Restore Center.
2.
Follow the on-screen instructions to back up your entire computer (select models only) or your files.
Performing a recovery
In case of system failure or instability, the computer provides the following tools to recover your files:
●
Windows recovery tools: You can use the Backup and Restore Center to recover information you have previously backed up. You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly.
● f11 recovery tools: You can use the f11 recovery tools to recover your original hard drive image.
The image includes the Windows operating system and software programs installed at the factory.
NOTE:
If you are unable to boot (start up) your computer, you must purchase a Windows Vista® operating system DVD to reboot the computer and repair the operating system. For additional
Using the Windows recovery tools
To recover information you previously backed up:
1.
Select Start > All Programs > Maintenance > Backup and Restore Center.
2.
Follow the on-screen instructions to recover your entire computer (select models only) or your files.
To recover your information using Startup Repair, follow these steps:
CAUTION:
Using Startup Repair completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. When reformatting is complete, the recovery process restores the operating system, as well as the drivers, software, and utilities from the backup used for recovery.
1.
If possible, back up all personal files.
2.
If possible, check for the presence of the Windows partition and the HP Recovery partition. To find the partitions, select Start > Computer.
NOTE:
If the Windows partition and the HP Recovery partition have been deleted, you must recover your operating system and programs using the Windows Vista operating system DVD and the Driver Recovery disc (both purchased separately). For additional information, refer to
Using a Windows Vista operating system DVD (purchased separately) on page 139 .
3.
Restart the computer, and then press f8 before the Windows operating system loads.
138 Chapter 7 Backup and recovery
4.
Select Repair your computer.
5.
Follow the on-screen instructions.
NOTE:
For additional information on recovering information using the Windows tools, perform a search for these topics in Help and Support.
Using f11 recovery tools
CAUTION:
Using f11 completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled. Personal files must be restored from a backup.
NOTE:
If your computer includes a solid-state drive (SSD), you may not have a recovery partition.
Recovery discs have been included for computers that do not have a partition. Use these discs to recover your operating system and software. To check for the presence of a recovery partition, select
Start > Computer. If the partition is present, an HP Recovery drive is listed in the Hard Disk Drives section of the window.
To recover the original hard drive image using f11 , follow these steps:
1.
If possible, back up all personal files.
2.
If possible, check for the presence of the HP Recovery partition. To find the partition, select
Start > Computer.
NOTE:
If the HP Recovery partition has been deleted, you must recover your operating system and programs using the Windows Vista operating system DVD and the Driver Recovery disc
(both purchased separately). For additional information, refer to
Using a Windows Vista operating system DVD (purchased separately) on page 139 .
3.
Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
4.
Press f11 while the “Press <F11> for recovery” message is displayed on the screen.
5.
Follow the on-screen instructions.
Using a Windows Vista operating system DVD (purchased separately)
To order a Windows Vista operating system DVD, go to http://www.hp.com/support , select your country or region, and follow the on-screen instructions. You can also order the DVD by calling technical support. For contact information, refer to the Worldwide Telephone Numbers booklet included with the computer.
CAUTION:
Using a Windows Vista operating system DVD completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. When reformatting is complete, the recovery process helps you restore the operating system, as well as drivers, software, and utilities.
To initiate recovery using a Windows Vista operating system DVD:
Windows Vista 139
NOTE:
This process takes several minutes.
1.
If possible, back up all personal files.
2.
Restart the computer, and then insert the Windows Vista operating system DVD into the optical drive before the Windows operating system loads.
3.
When prompted, press any keyboard key.
4.
Follow the on-screen instructions.
5.
Click Next.
6.
Select Repair your computer.
7.
Follow the on-screen instructions.
140 Chapter 7 Backup and recovery
8 Power cord set requirements
The wide range input feature of the computer permits it to operate from any line voltage from 100 to
120 volts AC, or from 220 to 240 volts AC.
The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used.
Requirements for all countries and regions
The requirements listed below are applicable to all countries and regions:
●
The length of the power cord set must be at least 1.5 m (5.0 ft) and no more than 2.0 m (6.5 ft).
●
All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used.
●
The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC, as required by the power system of each country or region.
●
The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320
Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.
Requirements for all countries and regions 141
Requirements for specific countries and regions
Country/region Accredited agency Applicable note number
Australia
Austria
Belgium
Canada
Denmark
Finland
France
Germany
Italy
Japan
The Netherlands
Norway
The People's Republic of China
South Korea
Sweden
Switzerland
EANSW
OVE
CEBC
CSA
DEMKO
FIMKO
UTE
VDE
IMQ
METI
KEMA
NEMKO
CCC
EK
SEMKO
SEV
1
1
1
2
1
1
1
1
1
3
1
1
5
4
1
1
Taiwan
The United Kingdom
BSMI
BSI
4
1
The United States UL 2
1.
The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
2.
The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3.
The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the
Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.
4.
The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
5.
The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
142 Chapter 8 Power cord set requirements
9 Recycling
Battery
When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal.
Display
WARNING!
The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.
CAUTION:
The procedures in this chapter can result in damage to display components. The only components intended for recycling purposes are the LCD panel and the backlight. When you remove these components, handle them carefully.
NOTE:
Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org
.
This section provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight (1) and the liquid crystal display (LCD) panel (2).
NOTE:
The procedures provided in this chapter are general disassembly instructions. Specific details, such as screw sizes, quantities, and locations, and component shapes and sizes, can vary from one computer model to another.
Battery 143
Perform the following steps to disassemble the display assembly:
1.
Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly.
2.
Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
3.
Remove the display bezel (3).
144 Chapter 9 Recycling
4.
Disconnect all display panel cables (1) from the display inverter and remove the inverter (2).
5.
Remove all screws (1) that secure the display panel assembly to the display enclosure.
6.
Remove the display panel assembly (2) from the display enclosure.
7.
Position the display panel assembly upside-down.
8.
Remove all screws that secure the display panel frame to the display panel.
9.
Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the display panel frame.
Display 145
10.
Remove the display panel frame (2) from the display panel.
11.
Remove the screws (1) that secure the backlight cover to the display panel.
12.
Lift the top edge of the backlight cover (2) and swing it outward.
13.
Remove the backlight cover.
14.
Position the display panel right-side up.
146 Chapter 9 Recycling
15.
Remove the backlight cables (1) from the clip (2) in the display panel.
16.
Position the display panel upside-down.
WARNING!
The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.
17.
Remove the backlight frame from the display panel.
Display 147
18.
Remove the backlight from the backlight frame.
19.
Disconnect the display panel cable (1) from the LCD panel.
20.
Remove the screws (2) that secure the LCD panel to the display rear panel.
21.
Release the LCD panel (3) from the display rear panel.
22.
Release the tape (4) that secures the LCD panel to the display rear panel.
23.
Remove the LCD panel.
24.
Recycle the LCD panel and backlight.
148 Chapter 9 Recycling
Index
Symbols/Numerics
A
AC adapter, spare part numbers
accessory battery connector,
ambient light sensor, identifying
antennas, disconnecting 74, 79
audio-in (microphone) jack 22 audio-out (headphone) jack 22
B
Backup and Restore Center 137,
battery
BIOS
determining version 122 downloading an update 122 updating 122
Blu-ray BD-R/RE + DVDSM DL
Blu-ray ROM DVD±RW SuperMulti
DL Drive
Bluetooth cable, illustrated 37
Bluetooth compartment,
Bluetooth module
removal 81 spare part number 29, 40, 81
bottom cover
removal 94 spare part number 29, 48, 94
bottom cover release latch,
bottom door
removal 64 spare part number 64
buttons
left pointing stick button 11 left TouchPad 11
right pointing stick button 12 right TouchPad 12
C
Cable Kit
cables, service considerations 52
calculator button, identifying 15
caps lock light, identifying 12
chipset, product description 1
components
computer feet
locations 57 spare part number 57
Computer Setup
restoring factory settings 121
connectors, service
D
display assembly
removal 59, 111 spare part numbers 59, 111
display bezel
display cable covers, illustrated
display component recycling 143
display components, spare part
display enclosure, spare part
display hinge
Display Hinge Kit, spare part
Index 149
display panel
Display Panel Support Kit, spare
display specifications 125, 126
docking support, product
DVD-ROM Drive
DVD±RW and CD-RW SuperMulti
DL Combo Drive
E
Ethernet, product description 3
ExpressCard slot insert,
external media cards, product
F
fan feet
removal 85 spare part number 27, 47, 85
locations 57 spare part number 57
fingerprint reader, identifying 15
function board
G
graphics, product description 1
grounding equipment and
H
hard drive
hard drive bracket, removal 70
hard drive cradle, spare part
Hard Drive Hardware Kit, spare
heat sink
removal 86 spare part number 27, 49, 86
hinge
I
integrated numeric keypad,
integrated webcam light,
identifying 10 internal display switch 9, 10
internal microphones, identifying
J
jacks
audio-in (microphone) 22 audio-out (headphone) 22 network 22
K
keyboard
keys
L
lights
HP QuickWeb 13 mute 13 num lock 13
M
mass storage devices, spare part
Media Card Reader, identifying
memory module
memory module compartment,
microphone (audio-in) jack
Mobile Broadband Module,
150 Index
modem module
removal 83 spare part number 29, 42, 83
N
O
operating system, product
optical drive
removal 65 spare part numbers 32, 38, 65
optical drive eject button,
optical drive protective insert
P
Plastics Kit, spare part number
pointing device, product
ports
power connector cable,
power connector, identifying 21
power cord
power requirements, product
processor
product description
Q
QuickWeb button, identifying 15
R
removal/replacement
restoring the hard drive 135, 139
RJ-11 (modem) jack, identifying
RJ-11 jack cable
RJ-45 (network) jack, identifying
RTC battery
removal 71 spare part number 32, 48, 71
Rubber Kit, spare part number 48
S
Screw Kit, spare part number 39,
security cable slot, identifying 22
security, product description 5
serviceability, product
setup utility
restoring factory settings 121
slots
solid-state drive, spare part
speaker assembly
removal 99 spare part number 28, 47, 99
specifications
Blu-ray BD-R/RE + DVDSM DL
Blu-ray ROM DVD±RW
DVD±RW and CD-RW
SuperMulti DL Combo
system board
Index 151
system repair disc 133 system restore points 133
T
thermal material, replacement
top cover, spare part numbers
TouchPad
TouchPad on/off button,
U
upgrade bay
removal 67 spare part number 67
USB board
V
volume mute button, identifying
W
webcam
Windows 7 operating system
Windows Backup and Restore
Windows Vista operating system
wireless antennas
wireless button, identifying 15
wireless, product description 3
WLAN antennas
WLAN module
WWAN antennas
WWAN module
removal 74 spare part number 32, 43, 74
152 Index
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