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Quick Start Guide
Comwave Home Phone Adapter
Important: This guide describes the supported configuration for Comwave Home Phone Service. When
calling Comwave’s Technical Support Team, your network must be configured as described.
Package Contents
1
1 Grandstream HT496
Home Phone Adapter
2 Ethernet Cable
3 Power Adapter
Output: 5V
Note:
This power adapter is universal and can function in most countries.
2
3
Home Phone Adapter
1 2 3 4
1
PHONE 1
Used to connect to your telephone handset, using your existing telephone cord. A telephone number will be assigned to this port.
LAN
Used to connect to your computer using an Ethernet Cable (if you are not using a wireless router).
WAN
Used to connect to your High Speed
Internet modem using the Ethernet
Cable provided in your package.
DC 5V
Used to connect to a power source
(like a wall outlet or power bar), using the Power Adapter provided in your package.
1
1
Start Here
If you have:
Cable High Speed Internet
DSL High Speed Internet
with
USErnAmE and PASSwOrd
DSL High Speed Internet
without
USErnAmE and PASSwOrd
Go to page 3 Go to page 5 Go to page 3
2
step
8
PC telephone
Installation with a Cable Modem or DSL modem
(without USERNAME and PASSWORD) existing cable or phone line router optional step
2
step
3
step
4
step
6
high speed internet modem
WAIT!!
5 min.
step
5
WAIT!!
2 min.
power outlet step
1
To begin installation, turn off your computer and disconnect the power adapter to your High Speed Internet modem.
3
step
2
step
4
Connect an Ethernet cable from the High Speed Internet modem to the of the Home Phone Adapter.
WAN
port
Connect a second Ethernet cable from the LAN port of the Home Phone Adapter to your computer.
Connect your telephone handset to the
PHONE 1 port of the Home Phone Adapter.
step
5
Connect the High Speed Internet modem to a power outlet.
Note:
Please
wait 2 minutes
before continuing to the next step.
Connect the Home Phone Adapter to the power outlet and then the
Home Phone Adapter will flash red until it has successfully connected to the Comwave network. do not disconnect as this could cause damage to the Adapter. Once the light has stopped flashing your phone should work.
This could take 5 minutes
. step
7
Your phone should now work. step
8
Start your computer.
4
step
8
PC telephone
Installation with a DSL modem
(with USERNAME and PASSWORD) step
3
router optional step
4
existing phone line step
2
step
6
high speed internet modem step
5
WAIT!!
2 min.
power outlet step
1
To begin installation, turn off your computer and disconnect the power adapter to your High Speed Internet modem.
5
step
2
step
3
Connect an Ethernet cable from the High Speed Internet modem to the of the Home Phone Adapter.
WAN port step
7
Connect a second Ethernet cable from the LAN port of the Home Phone Adapter to your computer.
step
4
Connect your telephone handset to the
PHONE 1 port of the Home Phone Adapter.
step
5
Connect the High Speed Internet modem to a power outlet.
Note: Please
wait 2 minutes
before continuing to the next step.
Connect the Home Phone Adapter to the power outlet.
Start your computer. Open a browser window, type “http://10.168.122.1” into the address field and press the “Enter” key.
Continue to
Step 8
6
step
8
Installation with a DSL modem
(with USERNAME and PASSWORD)
Fill in the default password: 123 step
9 a b c
step
10
Click on the “Basic Settings” tab.
step
11
Scroll to the bottom of the screen and press the “reboot” button. step
12
4
The Comwave Home Phone status light will flash red until it has successfully connected to the Comwave network. Once the status light has stopped flashing, your phone is ready for use.
This could take 5 minutes.
Remember to dial “1” before ALL calls, including local calls (example: 1-416-555-1234).
You will NOT be charged long distance for local calls.
8
Features
VoiceMail
Comwave’s Voicemail stores 20 messages and allows you the flexibility of listening to your messages via phone or email.
From Home
From your Comwave
Home Phone press
711 to enter your mailbox.
Away from Home
Dial your Comwave Home Phone number and press * during the greeting to enter your mailbox.
How to access Comwave’s VoiceMail
From Home:
• From your Comwave Home Phone,
press 711 to enter your mailbox.
Away from Home:
• dial your Comwave Home Phone number
and press * during the greeting to enter
your mailbox.
From your email:
• The voice messages can be automatically
forwarded to your email account.
• Set up this feature by logging in to your account at www.comwave.net/myaccount .
Enter your password
1
Play Messages
2
Mailbox Options
1 Replay
2
Save
3
Delete
4
Skip
5
Info
7
Rewind
8
Pause
9
Fast Forward
0
Options
1
Change Greeting
2
Change Password
1
2
3
Review
Record
Use default greeting
9
Caller ID
Comwave’s Caller Id service allows you to see the identity of the person calling you and they can see your identity when you call them.
How it works: Your telephone number and name were set when you signed up to
Comwave and will appear as first-initial lastname (example: J. Smith).
Tip:
If you wish, you can “hide” your Id (name and phone number) on a call-by-call basis by keying 67# before the number being dialed.
Call Waiting
Comwave’s Call waiting service allows you to answer a second incoming call without disconnecting your original call.
How it works:
To answer the second call and toggle between two callers, simply press the “Flash” or “Switch Hook” button on your telephone set.
Tip: If you subscribe to Call waiting service and wish to engage in a phone call without being interrupted by Call waiting, you can disable it for that call by keying 70# , followed by the number you wish to call.
There are many more features available.
For a complete description and setup instructions, visit www.comwave.net/features
Comwave 9-1-1
Take a moment to review the 9-1-1 terms at www.comwave.net/911
.
Be sure that your 9-1-1 address is up to date. Log into your account at www.comwave.net/myaccount to verify or update your 9-1-1 address.
IMPORTANT:
Every time you change your billing address or travel with your Comwave Home Phone Adapter
you will need to update your 9-1-1 address
.
10
Have more questions?
Call 1-877-474-6638
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