KitchenAid Range/Stove/Oven Repair

 Use and Care Guide
re Y ; 1 J E ño.
AE ASS cd ANA
KitchenAid’
FOR THE WAY ITS MADE.”
A Note to YOU..........eeenmeenesccnccnoenoa 2
Cooktop Safety ...................e..e==... 3
Getting to Know Your Cooktop... ó
Using Your Cooktop .................... 8
Using the surface burners .................esnacaonos 8
Cookware tips 11
Using the grill | 12
Using the griddle 15
Caring for Your Cooktop............ 17
The surface burners | 17
Cleaning your cooktop ... 18
Cleaning the area under
the cooktop... 20
Troubleshooting............._...... 21
Requesting Assistance
Or Service .......emenmenennicorenccenancenenes 23
INCex..................eemreroconeoorenereenecc. 27
Warranty ......................emsarcenencaeno 28
1-800-422-1230
TO THE INSTALLER: PLEASE LEAVE Call our Consumer Assistance Center
THIS INSTRUCTION BOOK WITH THE with questions or comments-
UNIT. 24 hours a day, 7 days a week.
TO THE CONSUMER: PLEASE READ
AND KEEP THIS BOOK FOR FUTURE
REFERENCE.
KITCHENAID /
Built-In Gas Cooktops 1/94
Models: KGCG2605 KGCS100S
A Note to You
Thank you for buying a KitchenAid? appliance!
KitchenAid appliances have everything you would expect of a superior
appliance, plus the distinct style and thoughtful details which contribute to
the overall look of your home and your enjoyment of it. To ensure that you
enjoy many years of trouble-free operation, we developed this Use and Care
Guide. It contains valuable information concerning how to operate and
maintain your new appliance properly and safely. Please read it carefully.
Also, please complete and mail the enclosed Product Registration Card.
Please record your model's information.
Whenever you call our Consumer Assis- Model Number
tance Center at 1-800-422-1230 or request
service for your appliance, you need to Serial Number
know your complete model and serial Purchase/
number. You can find this information on the Installation Date
model and serial number plate (inside Bulider/Dealer
burner box). Name
Please also record the purchase informa- Addr
tion. NOTE: You must provide proof of 955
purchase or installation date for in-warranty Phone
service.
Keep this book and the sales slip together in a safe place for
future reference.
(_ooktop Safety
Your safety is important to us.
eu | A WARNING
This guide contains safety statements under
warning symbols. Please pay special This symbol alerts you to such dangers
attention to these symbols and follow any as personal injury, burns, fire, and
instructions given. Here is a brief explana- | electrical shock.
tion of the use of the symbol.
IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
NNN IMJ To reduce the risk of fire, electrical shock, injury to
persons, or damage when using the cooktop, follow
basic precautions, including the following:
WARNING: If the information in this manual is not followed exactly, a
fire or explosion could result causing property damage, personal
injury, or death.
Do not store or use gasoline or other flammable vapors and liquids in
the vicinity of this or any other appliance.
WHAT TO DO IF YOU SMELL GAS:
* Do not try to light any appliance.
* Do not touch any electrical switch; do not use any phone in your
building.
* Immediately call your gas supplier from a neighbor's phone. Follow
the gas supplier's instructions.
* |f you cannot reach your gas supplier, call the fire department.
Installation and service must be performed by a qualified installer,
service agency, or the gas supplier.
continued on next page
Ta Cooktop Safety
General
* Install or locate the cooktop only in
accordance with the provided Installa-
tion Instructions. The cooktop must be
installed by a qualified installer. The
cooktop must be properly connected to
the proper gas supply and checked for
leaks. The cooktop must also be prop-
erly connected to electrical supply
and grounded.
* Gas fuels and their use in appliances
can cause minor exposures to benzene,
formaldehyde, carbon monoxide, and
soot, primarily from incomplete combus-
tion. Significant exposure to these
substances could cause cancer or
reproductive harm. Properly adjusted
burners with a blue, rather than a
yellow, flame will minimize incomplete
combustion. Venting with a hood or an
open window will further minimize
exposure.
* CAUTION: Do not store things children
might want above the cooktop. Children
could be burned or injured while climb-
ing on it.
e Do not leave children alone or unattended
in area where the cooktop is in use. They
should never be allowed to sit or stand on
any part of the cooktop. They could be
burned or injured.
* Do not operate the cooktop if it is dam-
aged or not working properly.
* Do not use the cooktop for warming or
heating the room. Persons could be
burned or injured, or a fire could start.
* Use the cooktop only for its intended use
as described in this manual.
LN
* Do not touch surface burners or areas
near surface burners. Areas near surface
burners become hot enough to cause
burns. During and after use, do not
touch, or let clothing or other flammable
materials contact surface burners or
areas near surface burners until they
have had sufficient time to cool.
* Do not wear loose or hanging garments
when using the cooktop. They could
ignite if they touch an open flame and
you could be burned.
* Use only dry potholders. Moist or damp
potholders on hot surfaces could result
in burns from steam. Do not let potholder
touch an open flame. Do not use a towel
or bulky cloth for a potholder. It could
catch on fire.
* Do not heat unopened containers. They
could explode. The hot contents could
cause burns and container particles
could cause injury.
* Do not store flammable materials on or
near the cooktop. The fumes could
create an explosion and/or fire hazard.
* Do not repair or replace any part of the
cooktop unless specifically recom-
mended in this manual. All other
servicing should be referred to a
qualified technician.
* Any additions, changes, or conversions
required in order for this appliance to
satisfactorily meet the application needs
must be made by a KitchenAid servicer
or Qualified Agency.
e Disconnect the electrical supply and the
gas supply at the shutoff valve near
cooktop before servicing the cooktop.
C ooktop Safety
When using the cooktop
* Make sure the utensils you use are
large enough to contain food and avoid
boilovers and spillovers. Heavy splatter-
ing or spillovers left on a cooktop could
ignite and burn you. Pan size is espe-
cially important in deep fat frying.
* Check to be sure glass cooking utensils
are safe for use on the cooktop. Only
certain types of glass, glass-ceramic,
ceramic, earthenware, or other glazed
utensils are suitable for cooktops
without breaking due to the sudden
change in temperature.
* Never leave surface burners unat-
tended at high heat settings. A boilover
could result and cause smoking and
greasy spillovers that could ignite.
AN
a a
e Turn pan handles inward, but not over
other surface burners. This will help
reduce the chance of burns, igniting of
flammable materials, and spills due to
bumping of the pan.
* Do not use decorative covers or trivets
over the surface burners.
* Grease is flammable. Do not allow
grease to collect around cooktop. Wipe
spillovers immediately.
3»
mo
MR MR
* Do not use water on grease fires. Never
pick up a flaming pan. Smother flaming
pan by covering with a well-fitted lid,
cookie sheet, or flat tray. Flaming grease
outside of pan can be extinguished with
baking soda or, if available, a multipur-
pose dry chemical or foam-type extin-
guisher.
e Never use a match or other flame to look
for a gas leak. Explosion and injury could
result.
* Know where your main gas shutoff valve
is located.
— READ AND SAVE THESE INSTRUCTIONS —
effing to Know Your
Cooktop
This section contains captioned illustrations of your cooktop. Use them to become familiar
with the location and appearance of all parts and features.
Model KGCG260S
Grill
Left rear riddle*
%
Left front / Right front
surface burner Control POWER™ burner
(p. 8) par (p. 8)
*Includes brushed chrome cover with handle, stick-resistant
commercially finished grill, stick-resistant commercially finished
griddle, porcelain flavor generator insert, and porcelain drip pan.
Control panel
KitchenAid
OO 010
O)
Grill/griddle
control knob
(pp. 12-16)
Left front Left rear Right rear Right front
surface burner surface burner surface burner surface burner
control knob control knob control knob control knob
(p. 9) (р. 9) (p. 9) (Р. 9)
Getting to Know Your Cooktop ET
Model KSCS100S
Left rear Right rear
POWER“ surface burner
Y (p. 8)
Left front / Right front
surface burner Control POWER™ burner
(p. 8) panel (p. 8)
(p. 9)
Control panel
=
Left front | Left rear Right rear Right front
surface burner surface burner surface burner surface burner
control knob control knob control knob control knob
(р. 9) (p. 9) (p. 9) (p. 9)
‘( [sing Your Cooktop
This section tells you how to operate the controls to your cooktop. It also discusses how the
burners work, and includes tips on how to cook with your cooktop.
Using the surface burners
Your cooktop has four DAISY® burners
made of cast-iron and porcelain. The
burners spread the heat evenly across the
bottom of the cooking utensil and provide
infinite heat control, from a “bead” of flame
to a high volume blue flame.
When to use the left rear and
right front burners:
12,000 BTU natural gas/
10,000 BTU LP gas burner
12,000 BTU natural gas/
10,000 BTU LP gas burner
(Model KGCG260S shown)
Use these burners for cooking large
quantities of food, deep-fat frying, or
cooking with a large cooking utensil.
When to use the left front and
right rear burners:
8,000 BTU natural gas/
7,000 BTU LP gas burner
8,000 BTU natural gas/
7,000 BTU LP gas burner
(Model KGCG260S shown)
Use these burners for simmering or for
cooking smaller quantities of food requiring
a small cooking utensil.
How to use the surface
burners:
(Model KGCG260S shown)
1. Grasp the control knob.
2. Push down and turn to the left to
LIGHT. The electric spark ignitor will
ignite the gas flowing into the burner.
When you hear a clicking sound, you
know that the ignitors are working.
Gas is flowing as long as knob is not
set at OFF.
3. When the burner is lit, turn the control
knob to the right to the desired flame
setting. (See guide under “Burner heat
settings” on this page.) The control
knobs do not have fixed positions
between Hi and LO. You can turn the
knobs to any of the marked settings, or
to any position in between. The ignitor
will turn off and the clicking will stop
when you turn the control knob from
LIGHT to another setting.
NOTES:
* The ignitors may click a number of times
before burner lights. This is normal.
* All four burner ignitors will spark
regardless of which burner you are using.
* Visually check that burner has lit. If the
burner does not ignite, listen for the
clicking sound. If you do not hear the
ignitor click, TURN THE BURNER OFF.
Check that the cooktop is correctly
connected to electrical power. Check for a
tripped circuit breaker or blown fuse.
Using Your Cooktop
Check that the control knob is pressed
completely down on vaive shaft. If the
spark ignitor still fails to operate, call
your nearest authorized KitchenAid
servicer.
Proper grounding and polarity is neces-
sary for correct operation of the electric
ignition system. If the wall receptacle does
not provide correct polarity, the ignitor will
become grounded and click every once in a
while, even after the burner has ignited. A
qualified electrician should check the wall
receptacle to see if it is wired with correct
polarity.
Burner heat settings
Use correct burner heat settings (see
below). If the heat setting is too high,
it can:
* Char bacon and cause curling.
* Make eggs tough and crisp at the edges.
* Toughen liver, fish, and seafood.
* Scorch delicate sauces and custards.
* Cause a boilover.
Until you get used to the settings, use
the following as a guide. For best results,
start cooking at the high setting; then turn
the control knob down to continue cooking.
SETTING RECOMMENDED USE
HI * To start foods cooking.
* To bring liquids to a boil.
MED * To hold a rapid boil.
e To fry chicken or pancakes.
e For gravy, pudding, and
icing.
* To cook large amounts of
vegetables.
LO * To keep food warm until
ready to serve.
18 Using Your Cooktop
In case of a prolonged AWARNING
power failure
Burn, Fire, and Explosion Hazard
* Burner flame should not extend beyond
the edge of the cooking utensil. The
flame could burn you and could cause
poor cooking results.
* Be sure all control knobs are turned to
OFF when you are not cooking. Some-
one could be burned or a fire could start
if a burner is accidentally left ON.
| * |f the flame should go out while cook-
1. Hold a lit match near a burner and turn ing, or if there is a strong gas odor, turn
the control knob to the HI position. the burners OFF. Wait five minutes for
the gas odor to disappear before
relighting burner. If gas odor is still
present, see safety note on page 3.
Failure to follow these precautions
could result in explosion or fire.
Surface burners can be manually lighted.
NOTES:
* Do not block the slots along the sides
and rear of cooktop. They provide needed
air for proper burner operation.
* When using LP (propane gas), a slight
pop or flash may occur at the burner ports
(Model KGCG260S shown) a few seconds after the burner has been
| turned off. This may be due to the varia-
2. After the burner lights, turn the control tions in the composition of the LP gas and
knob to the desired setting. usually occurs after the burner has been
on a long time and has become hot. This
is normal.
10
Using Your Cooktop
Cookware fips
\
J
* NOTE: For best results and greater
fuel efficiency, use only flat-bottomed
utensils in good condition.
* The pan should have straight sides and a
tight-fitting lid.
* Be sure pans do not tip, whether they
are full or empty.
* Pans should be easy to clean. Check to
be sure there are no crevices, rough
edges, or areas where food might collect.
* Use utensils only as instructed in the
utensils’ user instructions. This is very
important for glass cookware because
some can be used only in the oven. Pans
marked as flameware can be used on
surface burners.
* Choose medium to heavy gauge
(thickness) pans that are fairly lightweight.
* The pan material (metal or glass) affects
how fast heat transfers from the surface
burner through the pan material and how
evenly heat spreads over the pan bottom.
Choose pans that provide the best
cooking results.
* Handles should be made of sturdy, heat-
resistant material and be securely at-
tached to the pan.
ACAUTION
Product Damage Hazard
Do not leave an empty utensil, or one
which has boiled dry, on a hot surface
burner.
The utensil could overheat and could
damage the utensil or surface burner.
Home canning information
The large diameter of most water-bath or
pressure canners combined with high heat
settings for long periods of time can cause
damage to the cooktop.
To protect your cooktop:
Center over
surface bumer
* Use a canner/pan which can be cen-
tered over the surface burner. Large
diameter canners/pans, if not properly
centered, trap heat and can cause dam-
age to the cooktop.
* Do not place canner on two surface
burners at the same time. Too much heat
Will build up and will damage the cooktop.
* Start with hot water. This reduces the
time the control is set on high. Reduce
heat setting to lowest position needed to
keep water boiling.
* Refer to your canner manual for specific
instructions.
11
78 ‘(sing Your Cooktop
Using the grill
(Model KGCG260S)
The grill portion of the grilV/griddle area is
designed for preparing steaks, chops, fish,
poultry, and other commonly broiled foods.
pre
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—
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Pm
Element
NOTE: Be sure drip pan, flavor generator,
and element are in place before grilling or
griddling. If you do not include the flavor
generator, a flare-up may occur.
12
Before you use the grill for the
first time:
Wash with warm, soapy water; rinse and
dry. Never use a metal scrubbing pad or
abrasive cleanser on the grill; these will
damage the nonstick surface. After clean-
ing, lightly wipe cooking surface with
cooking oil to prevent food from sticking.
Cooking tips
* Do not cover the entire cooking surface
with meat. Leave space between the food
items to allow smoke and steam to venti-
late properly.
* Meat with a normally high fat content will
produce more smoke and flare-ups, but
cook faster than lean meat. Trim fat from
meat before placing on the grill to prevent
excessive smoke or flare-ups.
* |f meat begins to cook too quickly, turn
the grill control knob to a lower setting.
* Do not leave grill unattended.
A WARNING
Fire Hazard
Grease could cause excessive flare-ups.
To put out fire:
— Turn the grill control to OFF and cover
the grill with the brushed chrome
cover.
— Make sure the vent system has
been switched to ON.
— Do not put water on a grease fire.
Product Damage Hazard
The use of metal utensils could scratch
the nonstick coating. Only nylon or
plastic utensils should be used.
To grill:
1. Remove cover. Position grill over
element. Refer to “Grill chart” on
page 14 for suggested preheating
and cooking times.
2. Turn control knob to the preheat setting
recommended in the “Grill chart.” Preheat
for the time recommended in the “Grill
chart.”
3. At end of preheat time, place food on
grill and adjust control knob to desired
heat setting.
4. Turn off the grill when cooking is
finished.
13
1858 Using Your Cooktop
Grill chart (Grilling times are approximate and may need to be adjusted to individual tastes.)
GRILLING TIME
PREHEAT (in minutes)
SETTING/ | CONTROL | FIRST ¡SECOND
FOOD TIME SETTING | SIDE | SIDE COMMENTS
Beef steak
(7-7)
® rare HI/5 min HI 6 4
* medium HI 8 8
* well-done HI 10 10
Beef steak
(1-1%")
erare HI/5 min HI 7 7
* medium HI 10 10
* weli-done HI 15 15
Hamburgers
(8 patties, Ib | HI/5 min HI 9 9
each)
Pork Chops
("2") HI/5 min 5 8 8
Pork Ribs HI/5 min HI 20 30 Brush on barbecue sauce
during last 10 minutes of
cooking, if desired.
Ham Slice
(7) HI/5 min 5 7 7
Fresh Sausage
* links HI/5 min 6 15 Turn 2 or 3 times during
e patties 6 8 8 cooking.
Hot Dogs HI/5 min HI 4 3
Bratwurst HI/5 min HI 5 5
Polish Sausage| HI/5 min HI 5 5
Lamb Chops
(1) HI/5 min HI 12 12
Chicken
(2-3 Ib fryer, HI/5 min 5 45 Turn frequently.
cut up)
Fish Fillets 5/5 min 5 5 3 Brush fish and grill with melted
butter just before cooking.
Salmon/ Brush fish and grill with
Swordfish melted butter just before
(1" steaks) 5/5 min 5 6 6 cooking.
Buns (hot dog 6/5 min 4 2 N/A | Buns can be buttered before
and hamburger) grilling, if desired.
Garlic Bread 6/5 min 5 5 3 Butter French bread. Sprinkle
with garlic salt before grilling.
14
Using Your Cooktop HZ
Using the griddle
(Model KGCG260S)
The griddle can be used for pancakes,
eggs, bacon, sandwiches, and meats.
A WARNING
Burn and Fire Hazard
Be sure the griddle control is off and
the griddle is cool and covered when
not in use.
Failure to do so could result in burns or
fire.
Product Damage Hazard
* When cleaning griddle, never use a
metal scouring pad or abrasive
cleanser on the griddle. These will
damage the nonstick cooking
surface.
* Do not use cookware on the griddle.
Use only plastic or nylon kitchen
utensils on the griddle. Metal could
damage the nonstick cooking surface.
* Do not use griddle on any burner. This
could damage the cooktop.
Before using the griddle for
the first time:
1. Wash the cooking surface with warm,
soapy water. Rinse and dry.
2. After cleaning, lightiy wipe the cook-
ing surface with cooking oil to prevent
food from sticking. You don't have to
season (grease) the griddle every time
you use it. Do not use shortening or
butter to season the griddle.
To griddle:
. Remove cover and grill. Position griddle
over element with well facing towards
back of unit. Refer to “Griddle chart” on
page 16 for suggested preheating and
cooking times.
. Turn control knob to the preheat setting
recommended in the “Griddle chart.”
Preheat for the time recommended in the
“Griddle chart.”
. At end of preheat time, grease griddle,
if desired, and place food on griddle.
Adjust control knob to desired heat
setting.
. Turn off the griddle when cooking is
finished.
15
#4 ‘(Ising Your Cooktop
Griddle chart
GRIDDLING TIME
PREHEAT (in minutes)
SETTING/ |CONTROL | FIRST | SECOND
FOOD TIME SETTING | SIDE SIDE COMMENTS
Sausage Patties N/A 5 8 8
(10 patties,
1 Ib total)
Bacon N/A 5/6 5 6
(7 slices)
Hamburgers HI/5 min 6 7 7
(8 patties, A Ib
each)
Hot Dogs HI/5 min 6 4 3
Ham Slice HI/5 min 5 5 5
Buns (hot dog 6/5 min 4 2 N/A Buns can be buttered
and hamburger) before griddling, if desired.
Grilled HI/5 min 6 5 2 Butter both sides of
Sandwiches sandwich before griddling,
if desired.
French Toast HI/5 min 6 2 2 Grease griddle with oil or
(4 slices) butter, if desired.
Pancakes HI/5 min 4 1 1 Grease griddle with oil or
butter, if desired.
Eggs Grease griddle with oil or
e Sunnyside up 5/5 min 4 2-3 1 butter, if desired.
* Scrambled 5/5 min 4 2-3 1
Griddling times are approximate and may need to be adjusted to individual tastes.
16
(_aring for Your Cooktop
Your cooktop is designed for easy care. You
can do most cleaning with items found
around the home. Cleaning your cooktop
whenever spills or soiling occurs will help to
keep it looking and operating like new.
AWARNING
Burn, Electrical Shock,
Fire, Explosion, and
Product Damage Hazard
* Make sure all controls are OFF and the
cooktop is cool before cleaning.
* Do not use oven cleaners, bleach, or
rust removers.
* Do not obstruct the flow of combustion
and ventilation air.
* |f knobs are removed while cleaning,
be careful not to spill liquids through
holes in the control area.
* Be careful not to allow moisture to
collect in control area. Moisture could
cause ignitor switches to fail.
* Keep appliance area clear and free
of combustible materials, gasoline,
and other flammable vapors and
liquids.
Failure to follow these guidelines could
result in burns, electrical shock, fire,
explosion, or product damage.
The surface burners
The burners should be routinely removed
and cieaned. Always clean the burners after
a spillover. Keeping the burners clean will
prevent improper ignition and an uneven
flame.
If burners must be removed for cleaning,
remove ignition wire from ignitor before
lifting burner. Reconnect ignition wire after
burner has been put back in cooktop.
a
=>
Ports
© >
Typical surface burner flame
at highest setting
Occasionally check the burner flames for
proper size and shape (as shown above). À
good flame is blue in color. If flames lift off
ports, are yellow, or are noisy when turned
off, you may need to clean the burners (see
page 19), or call a qualified technician for
adjustment.
17
ZB C aring for Your Cooktop
Cleaning your cooktop
PART
WHAT TO USE
HOW TO CLEAN
Control knobs
Sponge and warm,
soapy water
* Turn knobs to OFF and pull straight away
from control panel.
¢ Wash, rinse, and dry thoroughly. Do not
soak.
* Do not use steel wool or abrasive cleans-
ers. They may damage the finish of the
knobs.
* Replace knobs. Make sure all knobs point to
OFF.
Control panel
Sponge and warm,
soapy water
Paper towel and
spray glass cleaner
* Wash, rinse, and dry thoroughly.
* Do not use steel wool or abrasive cleans-
ers. They may damage the finish.
e Do not spray cleaner directly on panel. Apply
cleaner to paper towel.
Porcelain-
enamel
cooktop
surface
Sponge and warm,
soapy water
Remove grates.
* Wash, rinse, and dry thoroughly.
* Use a nonabrasive, plastic scrubbing pad on
heavily soiled areas.
* Do not use steel wool, abrasives, or harsh
cleansers. They may damage the finish.
* |f you use soap or detergent solutions, rinse
thoroughly to prevent filmy residue.
NOTES:
* When cleaning cooktop with knobs removed,
DO NOT allow water to run down inside unit.
* Do not allow foods containing acids (such as
vinegar, tomato, or lemon juice) to remain on
surface. Acids may remove the glossy finish.
Also wipe up milk or egg spills when cooktop
is cool.
* Replace grates.
Surface
burner grates
and drip rings
Warm, soapy water
and a nonabrasive,
plastic scrubbing pad
OR
A dishwasher
* Remove grates and drip rings.
* Wash, rinse, and dry thoroughly.
* Do not use abrasive or harsh cleansers.
* Replace drip rings and grates.
NOTE: Drip rings may become stained and
discolored by spillovers.
18
C aring for Your Cooktop
PART WHAT TO USE HOW TO CLEAN
Surface Sponge and warm, * Remove control knobs, surface burner
burners soapy water grates, and drip rings.
* Raise cooktop and place support rod in
position to hold cooktop up.
e Wipe tops of bumers and dry thoroughly.
For cooked-on food:
Warm, soapy water * Wash with warm, soapy water and a plastic
and a nonabrasive, scrubbing pad or soak briefly in vinegar and
plastic scrubbing pad water solution.
OR * Rinse and dry well.
Vinegar and water * |f ports are clogged, clean with a straight pin.
solution Do not enlarge or distort ports. Do not
use a wooden toothpick.
* Do not clean burners in a dishwasher or self-
cleaning oven.
Grill, griddle, Sponge and warm, * Empty grease from griddle, if needed.
black porce- soapy water * Wash, rinse, and dry thoroughly.
lain flavor Warm, soapy water e Use a nonabrasive, plastic scrubbing pad on
sert an d and a nonabrasive, heavily soiled areas.
dri AD plastic scrubbing pad
rip pan
(Model OR
KGCG260S) À dishwasher
Brushed Sponge and warm, * Wash, rinse, and dry thoroughly.
chrome soapy water * Do not use steel wool or abrasive cleans-
cooktop finish OR ers. They may damage the finish.
(both models) p towel and
and grill/ aper towel an
griddle cover spray glass cleaner
(Model
KGCG260S)
19
Ry
“”
a C aring for Your Cooktop
Cleaning the area under the cooktop
E
a
(Model KGCG260S shown)
1. Make sure all control knobs are off and
remove surface burner grates, drip rings,
and grill/griddle (Model KGCG260S).
2. Lift front of cooktop at corners and
swing up the support rod.
3. Carefully lower the cooktop onto the
support rod.
4. Remove ignition wires from burner
ignitors and lift burners out of cooktop.
— ec ea
AWARNING
Personal Injury Hazard
Be sure the rod fits in the notch in the
cooktop and is held securely.
The cooktop could accidentally fall and
injure you.
Product Damage Hazard
Do not drop the cooktop.
Damage could result to the porcelain
and the cooktop frame.
5. Wipe surface under the cooktop with
warm, soapy water. Use a nonabrasive,
soap-filled plastic scrubbing pad on
heavily soiled areas.
6. After cleaning, replace burners and
attach ignition wires to ignitors on each
burner. Lift cooktop slightly to disen-
gage support rod. Pull cooktop forward
slightly, without lowering it, until hinges
lock. Lower cooktop until it rests on
countertop.
20
roubleshooting
Most cooking problems are often caused by little things you can find and fix without tools of
any kind. Check the lists below and on the next page before calling for assistance or service.
If you still need help, see “Requesting Assistance or Service” on page 23.
If nothing operates, check the following:
Is the cooktop wired into a live circuit with the proper voltage?
(See Installation Instructions.)
BW
Have you blown a household fuse or tripped a circuit breaker?
hh
the cooktop open? Open the valve, if needed, or contact an authorized
KitchenAid servicer to reconnect cooktop to gas supply, if needed.
(See Installation Instructions.)
“В”
5 Is the cooktop properly connected to gas supply, with the shutoff valve near
Have you set the control knob correctly?
hh Á
|5 the flow of combustion and/or ventilation air to the cooktop blocked?
21
С Troubleshooting
Other possible problems and their causes:
PROBLEM
CAUSE
Burner fails to light
* The cooktop is not wired into a live circuit with the proper
voltage. (See Installation Instructions.)
* You have blown a household fuse or tripped a circuit
breaker. In case of prolonged power failure, manually light
burners (see page 10).
* The burner ports are clogged. Clean with a straight pin
(see page 19).
* [gnitor wires are not firmly attached to ignitor on burner.
Burner flames are
uneven
* The burner ports are clogged. Clean with a straight pin
(see page 19). If this fails, call for service.
Burner flames lift off
ports, are yellow, or are
noisy when turned off
* The air/gas mixture is incorrect. Contact a service techni-
cian to check it.
Burner makes popping
noise when on
* The burner is wet from washing. Let dry.
The grill does not work
properly
(Model KGCG260S)
* You have not left space between food items.
* You have not preheated the grill for the proper amount of
time.
* Food was partially frozen or very cold before grilling. This
will make cooking time longer.
Control knob(s) will
not turn
* You are not pushing in before turning.
Cooking results are not
what you expected
* The cooktop is not level. (See Installation Instructions.)
* You are using a recipe that has never been tested or is not
from a reliable source.
* You are using a pan that is not the correct type or size.
Refer to a reliable cookbook or recipe for recommended
pan type and size.
* The cooking utensil is too large or too small for the surface
burner being used. Pan should be the same size or slightly
larger than the surface burner being used.
* The flame is not the correct size for the cooking utensil
being used.
If none of these items was causing your problem, see “Requesting Assistance or Service” on
page 23.
22
equesting Assistance or
Service
1. If the problem is not due to
one of the items listed in
“Troubleshooting” on
pages 21-22":
e Call KitchenAid Consumer
Assistance Center: \
1-800-422-1230 Ne
One of our trained consultants va
can instruct you in how to ob-
tain satisfactory operation from your
appliance or, if service is necessary,
recommend a qualified service company
in your area.
* |f you prefer, write to:
Consumer Assistance Center
KitchenAid
2000 North M-63
Benton Harbor, MI 49022-2692
Please include a daytime phone number
in your correspondence.
2. If you need service":
e Call your dealer or the repair
service he recommends.
* All service should be handled
locally by the dealer from
whom you purchased the unit
or an authorized KitchenAid servicer.
* |f you are unable to obtain the name of a
local authorized KitchenAid servicer, call
our Consumer Assistance Center tele-
phone number (see Step 1).
3. If you are not satisfied
with the action taken:
* Contact the Major Appliance Consumer
Action Panel (MACAP). MACAP is a group
of independent consumer experts that
voices consumer views at the highest
levels of the major appliance industry.
* Contact MACAP only when the dealer,
authorized servicer, and KitchenAid have
failed to resolve your problem.
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606
* MACAP will in turn inform us of your
action.
* When asking for help or service:
Please provide a detailed description of
the problem, your appliance's complete
model and serial numbers, and the
purchase date. (See page 2.) This
information will help us respond properly
to your request.
Don’t forget, KitchenAid offers a full line of quality home appliances.
Built-in Refrigerators
Freestanding Refrigerators
50-Pound Ice Makers
Dishwashers
Trash Compactors
Hot Water Dispensers
Food Waste Disposers
Built-in Ovens
For more information on these appliances, or the one you have purchased, call our
toll-free Consumer Assistance Center telephone number, 1-800-422-1230.
Ranges & Cooktops
Microwave Ovens
Washers & Dryers
Mixers & Blenders
23
f ndex
This index is alphabetical. It contains all the topics included in this manual, along with the
page(s) on which you can find each topic.
TOPIC PAGE
ASSISTANCE esse 23
BURNERS
Flame o.oo, 22
Heat settings rene 9
How they work rer 8
HOW to USE coccinea, 9
[Gnitors eee 9
o] CA 17
When to use ....................eemererirecc e 8
CLEANING
Brushed chrome cooktop finish ........... 19
Control knobs ..................ee.eeeesrriririneas 18
Control panel .....................ce.onciimeeene.. 18
Drip rings ...................eeeccercerenenie 18
Flavor generator insert ........................ 19
Grates ...................ececcecerecorenenercer rece. 18
Griddle ..........................ee0000000000 e 19
Grill ............ eee, 19
GrilVgriddle cover ............................... 19
Porcelaivenamel cooking surface ...... 18
Surface burners ..................eeeerecvernens 19
Under the cooktop .............................. 20
CONTROL KNOBS........................... 6,7,9
TOPIC PAGE
COOKWARE
Canning ee 11
Pans .........нненнннннененееееннненненененененеое. 11
TIPS eee eae 11
FEATURES... eee, 6,7
GRIDDLE
Before using for the first time .............. 15
Chart eee, 16
8 E31 To SU 15
GRILL
Before using for the first time .............. 12
Chart eee, 14
Tips coe, 12
USING coors cece sneer eee 13
MODEL AND SERIAL NUMBER .............. 2
PARTS core, 6,7
POWER FAILURES .........................—.—.—.. 10
SAFETY .....................eeecemecccccc ze 3-5
SERVICE ........... неее 23
TROUBLESHOOTING ............................ 21
WARRANTY ieee, 28
27
KitchenAid
Cooktop
TN aranty
LENGTH OF KITCHENAID KITCHENAID
WARRANTY: WILL PAY FOR: WILL NOT PAY FOR:
ONE YEAR FULL Replacement parts and | A. Service calls to:
WARRANTY repair labor costs to 1. Correct the installation of the
FROM DATE OF correct defects in cooktop.
INSTALLATION. materials or workman- 2. Instruct you how to use the
ship. Service must be cooktop.
provided by an autho- 3. Replace house fuses or correct
rized KitchenAid house wiring.
servicing outlet. 4. Correct house plumbing.
SECOND Replacement parts for | B. Repairs when cooktop is used in
THROUGH FIFTH | any electric element or other than normal home use.
YEAR LIMITED gas burner to correct C. Damage resulting from accident,
WARRANTY defects in materials or alteration, misuse, abuse, improper
FROM DATE OF workmanship. installation, or installation not in
INSTALLATION. For downdraft vent accordance with local electrical or
models, replacement plumbing codes.
parts for the downdraft D. Any labor costs during the limited
vent motor to correct warranty.
defects in materials or E. Replacement parts or repair labor
workmanship. costs for units operated outside the
United States.
F. Pickup and delivery. This product
is designed to be repaired in the
home.
G. Repairs to parts or systems caused
by unauthorized modifications made
to the appliance. 04
KITCHENAID DOES NOT ASSUME ANY RESPONSIBILITY FOR INCIDENTAL OR CONSE-
QUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or
consequential damages, so this exclusion may not apply to you. This warranty gives you
specific legal rights and you may also have other rights which may vary from state to state.
Outside the United States, a different warranty may apply. For details, please contact your
authorized KitchenAid distributor or military exchange.
If you need service, first see the “Requesting Assistance or Service” section of this book. After
checking “Requesting Assistance or Service,” additional help can be found by calling our
Consumer Assistance Center telephone number, 1-800-422-1230, from anywhere in the U.S.A.
KitchenAid
Benton Harbor, Michigan, U.S.A. 49022-2692
®
Printed on recycled paper—
10% post-consumer waste
50% recovered materials
Part No. 3189132
© 1994 KitchenAid ® Registered Trademark / TM Trademark of KitchenAid. Printed in U.S.A.