HP Pavilion g4-1400 Notebook PC series Guide

HP Pavilion G4 Notebook PC

Maintenance and Service Guide

© Copyright 2011 – 2012 Hewlett-Packard

Development Company, L.P.

AMD, the AMD Arrow logo, Athlon,

Phenom, Sempron, Turion, and combinations thereof, are trademarks of

Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Celeron, Core, and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and

Windows are U.S. registered trademarks of

Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.

Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Sixth Edition: May 2012

First Edition: January 2011

Document Part Number: 635396-006

Safety warning notice

WARNING!

To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description ........................................................................................................................................ 1

2 External component identification ................................................................................................................ 6

Display .................................................................................................................................................. 6

Top ....................................................................................................................................................... 7

Button .................................................................................................................................. 7

Keys ..................................................................................................................................... 8

Lights ................................................................................................................................... 9

TouchPad .......................................................................................................................... 10

Left side .............................................................................................................................................. 11

Front ................................................................................................................................................... 12

Right side ........................................................................................................................................... 13

Bottom components ........................................................................................................................... 14

3 Illustrated parts catalog ............................................................................................................................... 15

Service tag ......................................................................................................................................... 15

Computer major components ............................................................................................................. 16

Cable Kit ............................................................................................................................................. 22

Display assembly subcomponents ..................................................................................................... 23

Mass storage devices ......................................................................................................................... 24

Miscellaneous parts ............................................................................................................................ 25

Sequential part number listing ............................................................................................................ 25

4 Removal and replacement procedures ....................................................................................................... 31

Preliminary replacement requirements ............................................................................................... 31

Tools required .................................................................................................................... 31

Service considerations ....................................................................................................... 31

Plastic parts ....................................................................................................... 31

Cables and connectors ..................................................................................... 31

Drive handling ................................................................................................... 32

Grounding guidelines ......................................................................................................... 32

Electrostatic discharge damage ........................................................................ 32

Packaging and transporting guidelines ............................................. 34

Component replacement procedures ................................................................................................. 35

Service tag ......................................................................................................................... 36

Computer feet .................................................................................................................... 36

v

vi

Battery ............................................................................................................................... 38

Optical drive ....................................................................................................................... 39

Hard drive .......................................................................................................................... 41

Memory module ................................................................................................................. 43

WLAN module .................................................................................................................... 44

Keyboard ........................................................................................................................... 46

Top cover ........................................................................................................................... 49

Power button board ........................................................................................................... 53

TouchPad button board ..................................................................................................... 54

TouchPad LED board ........................................................................................................ 55

Speakers ............................................................................................................................ 57

Optical drive cable ............................................................................................................. 58

USB board ......................................................................................................................... 60

Power connector cable ...................................................................................................... 61

System board ..................................................................................................................... 62

RTC battery ....................................................................................................................... 66

Fan and heat sink .............................................................................................................. 67

Processor ........................................................................................................................... 70

LED board .......................................................................................................................... 72

Display assembly ............................................................................................................... 73

5 Setup Utility (BIOS) and System Diagnostics ............................................................................................ 80

Using Setup Utility .............................................................................................................................. 80

Starting Setup Utility .......................................................................................................... 80

Changing the language of Setup Utility ............................................................................. 80

Navigating and selecting in Setup Utility ............................................................................ 81

Displaying system information ........................................................................................... 81

Restoring factory settings in Setup Utility .......................................................................... 82

Exiting Setup Utility ............................................................................................................ 82

Updating the BIOS ............................................................................................................. 82

Determining the BIOS version ........................................................................... 83

Downloading a BIOS update ............................................................................. 83

Using System Diagnostics .................................................................................................................. 84

6 Specifications ................................................................................................................................................ 85

Computer specifications ..................................................................................................................... 85

14.0-inch, display specifications ......................................................................................................... 85

Hard drive specifications .................................................................................................................... 86

Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive specifications ......................................... 87

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications ................................. 87

7 Backup and recovery .................................................................................................................................... 89

Restore ............................................................................................................................................... 89

Creating restore media ....................................................................................................................... 90

Performing a system restore .............................................................................................................. 91

Restoring using the dedicated recovery partition (select models only) .............................. 91

Restoring using the restore media ..................................................................................... 92

Changing the computer boot order .................................................................................... 92

Backing up and recovering your information ...................................................................................... 93

Using Windows Backup and Restore ................................................................................ 94

Using Windows system restore points ............................................................................... 94

When to create restore points ........................................................................... 94

Create a system restore point ........................................................................... 95

Restore to a previous date and time ................................................................. 95

8 Power cord set requirements ...................................................................................................................... 96

Requirements for all countries ............................................................................................................ 96

Requirements for specific countries and regions ............................................................................... 97

9 Recycling ....................................................................................................................................................... 98

Battery ................................................................................................................................................ 98

Display ................................................................................................................................................ 98

Index ................................................................................................................................................................. 104

vii

viii

1 Product description

Category

Product Name

Processors

Chipset

Description

HP Pavilion g4 Notebook PC

AMD® E2-1800 processor (1.7 GHz, 1333MHz, dual core, 18 W)

AMD Fusion E-450 1.65-GHz processor (dual core, 18 W)

AMD Fusion E-350 1.60-GHz processor (dual core, 18 W)

AMD A8-3520M 2.50-GHz processor (1.6-GHz FSB, 4.0-MB L2 cache, quad core, 35 W)




AMD A4-3320M 2.60-GHz processor (2.0-GHz FSB, 4.0-MB L2 cache, dual core, 35 W)



AMD E2-3000M 2.40-GHz processor (1.8-GHz FSB, 4.0-MB L2 cache, quad core, 35 W)

AMD Athlon II P360 2.30-GHz processor (1.0-MB L2 cache, 1066-MHz, 3.2GT/sec, dual core, 25 W)

AMD Athlon II P340 2.20-GHz processor (1.0-MB L2 cache, 1066-MHz, 3.2GT/sec, dual core, 25 W)

AMD Phenom II N970 2.20-GHz processor (2.0-MB L2 cache, 1333-MHz, 3.6GT/sec, quad core, 35 W)

AMD Phenom II N870 2.30-GHz processor (1.5-MB L2 cache, 1333-MHz, 3.6GT/sec, triple core, 35 W)

AMD Phenom II N850 2.20-GHz processor (1.5-MB L2 cache, 1333-MHz, 3.6GT/sec, triple core, 35 W)

AMD Phenom II N660 3.00-GHz processor (2.0-MB L2 cache, 1333-MHz, 3.6GT/sec, dual core, 35 W)

AMD Phenom II P960 1.80-GHz processor (2.0-MB L2 cache, 1066-MHz, 3.6GT/sec, quad core, 25 W)

AMD Phenom II P860 2.00-GHz processor (1.5-MB L2 cache, 1333-MHz, 3.6GT/sec, triple core, 25 W)

AMD Phenom II P650 2.60-GHz processor (2.0-MB L2 cache, 1066-MHz, 3.6GT/sec, triple core, 25 W)

AMD Turion II P560 2.50-GHz processor (2.0-MB L2 cache, 1066-MHz, 3.6GT/sec, dual core, 25 W)

AMD V160 2.40-GHz processor (512-KB L2 cache, 1066-MHz 3.2-GT/sec, single core, 25 W)


AMD A50M FCH

1

Category Description

Graphics Internal graphics:

●

AMD Radeon™ HD 7340 graphics used in E2-1800 processor (APU), supports HD decode, DX

11, and HDMI

●

AMD Radeon HD 6620M graphics used in A8-3520M processor (APU)

●

AMD Radeon HD 6520M graphics used in A6-3420M processor (APU)

●

AMD Radeon HD 6480M graphics used in A4-3305M and 3320M processors (APUs)

●

AMD Radeon HD 6380M graphics used in E2-3000M processor (APU)

●

AMD Radeon HD 6310 discrete class graphics supporting DX11

●

AMD Mobility Radeon HD 4250 graphics supporting DX10.1

Switchable discrete graphics:

●

AMD Radeon HD7450M with 1024-MB of dedicated video memory (128 MB×16 DDR3 @ 900

MHz × 4 modules); support for Blu-ray and/or HD-DVD playback with HD decode

AMD Radeon HD6470M with 1024-MB of dedicated video memory (128 MB×16 DDR3 @ 900

MHz × 4 modules); support for Blu-ray and/or HD-DVD playback with HD decode

●

AMD Radeon HD6470M with 512-MB of dedicated video memory (64 MB×16 DDR3 @ 900 MHz

× 4 modules); support for Blu-ray and/or HD-DVD playback with HD decode

●

DX11 support on computer models equipped with an AMD A8, A6, or A4 processor

●

DX10 support on computer models equipped with an AMD Athlon, Phenom, or Turion processor and a graphics subsystem with UMA memory

Panel

14.0-in, high-definition (HD), light-emitting diode (LED), SVA BrightView (1366×768) display; typical brightness: 200 nits

All display assemblies include 2 wireless local area network (WLAN) antenna cables

Supports 16:9 wide aspect ratio

Lighted logo on top bezel

2 customer-accessible/upgradable memory module slots

Memory

Supports single-channel memory

Supports up to 8 GB of system RAM

DDR3/1333-MHz

Supports the following configurations:

●

8192-MB total system memory (4096×2; not supported with Windows® 7 32-bit operating system)

●

6144-MB total system memory (4096×1 + 2048×1; not supported with Windows® 7 32-bit operating system)

●

4096-MB total system memory (4096×1 or 2048×2)

●

2048-MB total system memory (2048×1)

Hard drives

Supports 6.35-cm (2.5-in) hard drives in 9.5-mm (.37-in) and 7.0-mm (.28-in) thicknesses

Customer-accessible

Serial ATA (SATA)

2 Chapter 1 Product description


Optical drive

Supports the following single hard drive configurations:

●

750 GB, 7200 rpm, 9.5 mm

●

750 GB, 5400 rpm, 9.5 mm

●

640 GB, 5400 rpm, 9.5 mm

●

500 GB, 7200 rpm, 9.5 mm

●

500 GB, 5400 rpm, 9.5 mm

●

320 GB, 7200 rpm, 7.0 mm

Fixed

SATA

Audio and video

Supports Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive

Supports DVD±RW and CD-RW Super Multi Double-Layer Combo Drive

Supports zero-power optical drive

One digital microphone

Ethernet

Wireless

Supports SRS Premium Sound

2 Pavilion-branded Altec Lansing speakers

Low-light HD VGA webcam (fixed, no tilt) with activity LED, 640×480 by 24 frames per second

Integrated 10/100 network interface card (NIC)

Integrated wireless local area network (WLAN) options by way of wireless module

Two WLAN antennas built into display assembly

Support for the following WLAN formats:

●

Qualcomm Atheros AR9485 802.11b/g/n 1x1 WiFi and AR3012 Bluetooth 4.0 Combo Adapter

●

Atheros 9285G 802.11b/g/n 1×1 WiFi Adapter

●

Atheros AR8002WB-1NGB 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo Adapter

(BT3.0+HS ready)

●

Broadcom 4313 802.11b/g/n 1×1 WiFi Adapter

●

Broadcom 4313 802.11 b/g/n 1x1 WiFi and 2070 Bluetooth 3.0 Combo Adapter

●

Broadcom 4313 802.11b/g/n 1x1 WiFi and 20702 Bluetooth 4.0 Combo Adapter

●

Ralink RT5390 802.11 b/g/n 1x1 WiFi Adapter

●

Ralink RT3090BC4 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo Adapter

(Bluetooth 3.0+HS ready)

●

Ralink RT3090BC4 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo Adapter (Bluetooth

3.0+HS ready)

●

Realtek 8188BC8 802.11a/b/g/n 2×2 WiFi and Bluetooth 3.0+HS Combo Adapter

●

Realtek RTL8188CE 802.11 b/g/n 1x1 WiFi Adapter

3


External media card

Ports

HP Multi-Format Digital Media Reader supports the following digital card formats:

●

MultiMediaCard

●

Secure Digital (SD) Memory Card

●

Secure Digital High Capacity Memory card

●

Secure Digital Extended Capacity Memory Card with support of UHS104

●

3-pin AC power

●

Audio-in (mono microphone)

●

Audio-out (stereo headphone)

●

HDMI version 1.4 supporting up to 1080p, 1920×1200 @ 60Hz

●

RJ-45 (Ethernet, includes link and activity lights)

●

USB 2.0 (3 ports)

●

VGA (Dsub 15 pin) supporting:

◦

◦

2048×1536 external resolution @ 85Hz (on computer models equipped with an AMD

Athlon, Phenom, Turion, or V-series processor)

2048×1536 external resolution @ 60Hz (on computer models equipped with an AMD E450 or E350 processor)

◦

◦

1920×1600 external resolution @ 60Hz (on computer models equipped with an AMD A8,

A6, A4, or E2 processor)

Hot plug and unplug and auto-detection for correct output to wide-aspect vs. standard aspect video

Keyboard/pointing devices

Full-size, pocket keyboard

●

Textured

●

Painted

TouchPad with gesture support

Power requirements

Taps enabled by default

90W slim travel AC adapter with localized cable plug support (3-wire plug with ground pin, supports 3pin DC connector)

65W slim travel AC adapter with localized cable plug support (3-wire plug with ground pin, supports 3pin DC connector)

Security

Support for the following batteries:

●

9-cell, 3.00-Ah (100-Wh) Li-ion battery

●


●


●


Supports fast charge on 6-cell batteries

Security cable slot

4 Chapter 1 Product description


Operating system Preinstalled:

●

Windows 7 Professional (32-bit and 64-bit)

●

Windows 7 Home Basic 64-bit

●

Windows 7 Home Premium 64-bit

●

Windows 7 Starter (32-bit; only with 500 GB and smaller hard drives; 2 GB and less of system memory; Atom, Celeron, or Pentium processor (up to P6200 only); AMD Brazos, V-series, or

Athlon processor; cannot support switchable graphics)

●

SUSE Linux (does not support Blu-ray disc optical drive)

●

FreeDOS

Serviceability End-user replaceable parts:

●

AC adapter

●

Battery

●

Hard drive

●

Memory modules (2)

●

Optical drive

●

WLAN module

5

2 External component identification

Display

Item Component Description

(1)

WLAN antennas (2)* Send and receive wireless signals to communicate with WLAN devices.

On: The webcam is in use.

(2)

(3)

Webcam light

Webcam Records video and captures still photographs. To use the webcam, select Start > All Programs >

CyberLink YouCam > CyberLink YouCam.

Records sound.

(4)

Internal microphone

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. These notices are located in Help and Support.

6 Chapter 2 External component identification

Top

Button

Component

Power button*

Description

●

When the computer is off, press the button to turn on the computer.

●

When the computer is on, press the button briefly to initiate Sleep.

●

When the computer is in the Sleep state, press the button briefly to exit Sleep.

●

When the computer is in Hibernation, press the button briefly to exit Hibernation.

If the computer has stopped responding and

Windows® shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about your power settings, select Start

> Control Panel > System and Security > Power

Options, or refer to the HP Notebook Reference

Guide.

Top 7

Keys

(3)

(4)

(5)

Item

(1)

(2)

Component

esc key fn key

Windows logo key

Windows applications key

Action keys

Description

Displays system information when pressed in combination with the fn key.

Displays system information when pressed in combination with the esc key.

Displays the Windows Start menu.

Displays a shortcut menu for items beneath the pointer.

Execute frequently used system functions.


Lights

Item

(1)

(2)

(3)

Component

TouchPad light

Caps lock light

Power light

(4)

Wireless light

Description

●

Off: The TouchPad is on.

●

Amber: The TouchPad is off.

●

White: Caps lock is on.

●

Off: Caps lock is off.

●

White: The computer is on.

●

Blinking white: The computer is in the Sleep state.

●

Off: The computer is off or in Hibernation.

●

White: An integrated wireless device, such as a

WLAN device and/or a Bluetooth device, is on.

●

Amber: All wireless devices are off.

Top 9

TouchPad

(3)

(4)

(5)

Item

(1)

(2)

Component

TouchPad light

TouchPad on/off button

Left TouchPad button

TouchPad zone

Right TouchPad button

Description

●

Off: The TouchPad is on.

●

Amber: The TouchPad is off.

Turns the TouchPad on and off. Quickly double-tap the TouchPad on/off button to turn the TouchPad on and off.

Functions like the left button on an external mouse.

Moves the pointer and selects or activates items on the screen.

Functions like the right button on an external mouse.


Left side

Item

(1)

(2)

Component

External monitor port

Vents (2)

(3)

(4)

(5)

(6)

(7)

RJ-45 (network) jack

HDMI port

USB ports (2)

Audio-in (microphone) jack

Audio-out (headphone) jack

(8)

(9)

Drive light

Power light

(10)

Digital Media Slot

Description

Connects an external VGA monitor or projector.

Enable airflow to cool internal components.

NOTE:

The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

Connects a network cable.

Connects an optional video or audio device, such as a high-definition television, or any compatible digital or audio component.

Connect optional USB devices.

Connects an optional computer headset microphone, stereo array microphone, or monaural microphone.

Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio.

WARNING!

To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety, and

Environmental Notices.

NOTE:

When a device is connected to the jack, the computer speakers are disabled.

●

Blinking white: The hard drive is being accessed.

●

Off: The hard drive is idle.

●

White: The computer is on.

●

Blinking white: The computer is in the Sleep state.

●

Off: The computer is off or in Hibernation.

Supports the following digital card formats:

●

MultiMediaCard

●

Secure Digital (SD) Card

Left side 11

Front

Component

Speakers (2)

Description

Produce sound.


Right side

Item

(1)

(2)

(3)

(4)

Component

Optical drive

Optical drive light

USB port

AC adapter light

(5)

(6)

Power connector

Security cable slot

Description

Reads and writes to an optical disc.

●

Green: The optical drive is being accessed.

●

Off: The optical drive is off.

Connects an optional USB device.

●

White: The computer is connected to external power and the battery is fully charged.

●

Amber: A battery is charging.

●

Off: The computer is not connected to external power.

Connects an AC adapter.

Attaches an optional security cable to the computer.

NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen.

Right side 13

Bottom components

Item Component Description

(1)

(2)

Battery bay

Battery release latch

Holds the battery.

Releases the battery from the battery bay.

(3)

Vents (5) Enable airflow to cool internal components.

NOTE:

The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(4)

Hard drive bay Holds the hard drive and WLAN device, and contains the memory module slots.

CAUTION:

To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and

Support.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. These notices are located in Help and Support.


3 Illustrated parts catalog

Service tag

When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.

(3)

(4)

Item

(1)

(2)

Description

Serial number (s/n)

Part number/Product number (p/n)

Model description

Warranty period

Function

This is an alphanumeric identifier that is unique to each product.

This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed.

This is the alphanumeric identifier needed to locate documents, drivers, and support for the computer.

This number describes the duration of the warranty period for the computer.

Service tag 15

Computer major components

16 Chapter 3 Illustrated parts catalog

(3)

Item

(1)

(2)

Component Spare part number

14.0-in, high definition (HD), light-emitting diode (LED), BrightView display assembly (includes webcam, two microphones, and wireless antenna transceivers and cables)

In butter gold finish 641343-001

In charcoal gray finish

In luminous rose finish

In ocean drive finish

In Pacific blue finish

641338-001

641337-001

639447-001

641340-001

In pearl pink finish

In pewter finish

In Sonoma red finish

In sweet purple finish

641341-001

641339-001

641336-001

641342-001

NOTE:

For more display assembly spare part information, see

Display assembly subcomponents on page 23 .

Keyboard (includes keyboard cable):

Keyboard with black finish

636376-201

636376-121

For use in Latin America

For use in the United States

Keyboard with pearl pink finish

636376-161

636376-AB1

636376-281

636376-001

For use in Latin America

645893-201

645893-121

645893-161

645893-AB1

645893-281

645893-001 For use in the United States

Top cover (includes TouchPad):

In butter gold finish






641351-001

641346-001

641345-001

639459-001

641348-001

641349-001

Computer major components 17

(12)

Item

(8)

(9)

(10)

(11)

(7a)

(7b)

(7c)

(4)

(5)

(6)


In pewter finish



Power button board (includes cable)

TouchPad button board (includes cable)

TouchPad LED board (includes cable)

Cable Kit, includes:

TouchPad cable

Optical drive cable (includes optical drive connector)

Hard drive cable

NOTE:

See

Cable Kit on page 22 for more Cable Kit spare part information.

Speaker Kit (includes left and right speakers and cable)

USB board (includes cable)

Power connector cable

System board (includes replacement thermal material):

Equipped with an E2-1800 1.7-GHz processor (dual core, 18 W) and a graphics subsystem with UMA video memory

Equipped with a Fusion E-450 1.65-GHz processor (dual core, 18 W) and a graphics subsystem with UMA video memory


641347-001

641344-001

641350-001

639451-001

639450-001

640292-001

639442-001

639458-001

639452-001

639443-001

686615-001

659871-001

645529-001

For use only with computer models equipped with the AMD A60M chipset and a graphics subsystem with 1024-MB of discrete video memory


649950-001

649949-001

For use only with computer models equipped with the AMD A60M chipset and a graphics subsystem with UMA video memory

649948-001

For use only with computer models equipped with the AMD RS880MD chipset and a graphics subsystem with 1024-MB of discrete video memory and supports bus alive/chip off (BACO)

647627-001

647626-001 For use only with computer models equipped with the AMD RS880MD chipset and a graphics subsystem with 512-MB of discrete video memory and supports bus alive/chip off (BACO)

For use only with computer models equipped with a graphics subsystem with 1024-MB of discrete video memory

638855-001


For use only with computer models equipped with a graphics subsystem with

UMA video memory

RTC battery (includes cable and double-sided tape)

638854-001

638856-001

637193-001


(14)

(15)

Item

(13)


Processor (includes replacement thermal material)




669690-001

653350-001

669688-001


653349-001

AMD A4-3320M 2.60-GHz processor (2.0-GHz FSB, 4.0-MB L2 cache, dual core, 35 W) 669686-001




AMD Athlon II P360 2.30-GHz processor (1.0-MB L2 cache, 1066-MHz, 3.2GT/ sec, dual core, 25 W)

653351-001 or

677628-001

636635-001

616343-001 AMD Athlon II P340 2.20-GHz processor (1.0-MB L2 cache, 1066-MHz, 3.2GT/ sec, dual core, 25 W)

AMD Phenom II N970 2.20-GHz processor (2.0-MB L2 cache, 1333-MHz, 3.6GT/ sec, quad core, 35 W)

AMD Phenom II N870 2.30-GHz processor (1.5-MB L2 cache, 1333-MHz, 3.6GT/sec,

triple core, 35 W)


triple core, 35 W)

635496-001

635495-001

616345-001

635494-001 AMD Phenom II N660 3.00-GHz processor (2.0-MB L2 cache, 1333-MHz, 3.6GT/ sec, dual core, 35 W)

AMD Phenom II P960 1.80-GHz processor (2.0-MB L2 cache, 1066-MHz, 3.6GT/ sec, quad core, 25 W)

AMD Phenom II P860 2.00-GHz processor (1.5-MB L2 cache, 1333-MHz, 3.6GT/sec,

triple core, 35 W)


triple core, 25 W)

AMD Turion II P560 2.50-GHz processor (2.0-MB L2 cache, 1066-MHz, 3.6GT/ sec, dual core, 25 W)



Fan (includes replacement thermal material)

Heat sink (includes replacement thermal material)

For use only with computer models equipped with the AMD A60M chipset and a graphics subsystem with discrete video memory

634689-001

634688-001

634687-001

634691-001

636634-001

616333-001

639460-001

649953-001


(22)

(16)

(17)

(18)

(19)

(20)

Item

(21)

Component


For use only with computer models equipped with the AMD RS880MD chipset and a graphics subsystem with discrete video memory

For use only with computer models equipped with an AMD Athlon, Phenom, Turion, or

V-series processor and a graphics subsystem with discrete video memory

For use only with computer models equipped with an AMD Athlon, Phenom, Turion, or

V-series processor and a graphics subsystem with UMA video memory

LED board (includes cable)

Base enclosure (includes battery release latch, replacement thermal material, and 4 rubber feet)

Rubber Feet Kit (not illustrated, includes 4 rubber feet)

Battery:

6-cell, 55-Whr, 2.55-Ah Li-ion battery


Optical drive (includes bezel and bracket):

Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive

Spare part number

649954-001

649952-001

639462-001

639463-001

640293-001

639439-001

639455-001

593554-001

593553-001

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive

639449-001 and

659848-001

639448-001 and

659847-001

659618-001 Optical drive bay space saver (not illustrated)

Hard drive (2.5-in, SATA, does not include hard drive cable, isolators, or shield):

633252-001

644351-001

637312-001

644685-001

645089-001

639444-001 Hard Drive Hardware Kit (not illustrated, includes isolators and shield)

Memory modules (2, DDR3, 10600, 1333-MHz)

621569-001

621565-001

WLAN module:

Qualcomm Atheros AR9485 802.11b/g/n 1x1 WiFi and AR3012 Bluetooth 4.0 Combo

Adaptor



Broadcom 4313 802.11 b/g/n 1x1 WiFi and 2070 Bluetooth 3.0 Combo Adapter (Brazil only)

655795-005

605560-005

600370-001

600370-201


Item

(23)






657325-001

657325-501

630703-001

640926-001

Atheros AR8002WB-1NGB 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo

Adapter (BT3.0+HS ready)


593127-001




593836-001

630705-001

602993-001

Service cover (includes 2 captive screws, secured by C-clips) — available in the Plastics Kit, spare part number

639453-001)


Cable Kit

Item

(1)

(2)

(3)

Component

Cable Kit, includes:

TouchPad cable

Optical drive cable

Hard drive cable


639442-001


Display assembly subcomponents

Item

(4)

(5)

(6)

(1)

(2)

(3)

(7)

(8)

Component

Display hinge covers (2)

Display bezel

Webcam/microphone module

14.0-in, HD, LED, BrightView display panel

Display Hinge Kit (includes left and right display hinges and brackets)

Display Cable Kit (includes display panel cable and webcam/microphone module cable)

Antenna Kit (includes left and right wireless antenna cables and transceivers)

Display enclosure:






639446-001

639440-001

637197-001

639454-001

639445-001

639441-001

640294-001

641335-001

641330-001

641329-001

639438-001

Display assembly subcomponents 23

Item Component



In pewter finish



Display Screw Kit (not illustrated)

Mass storage devices


641332-001

641333-001

641331-001

641328-001

641334-001

639457-001

Item

(1)

Component

Hard drive (2.5-in, SATA, does not include hard drive cable, isolators, or shield):


633252-001

644351-001

637312-001

644685-001


Item Component

(2)

(3)

(4)

Hard Drive Hardware Kit, includes:

Hard drive isolators (2)

Hard drive shield

Optical drive (includes bezel and bracket):



Optical drive bay space saver (not illustrated)

Miscellaneous parts

Component

HP Smart AC adapter

90-W PFC RC V HP Smart AC adapter for use with all computer models

65-W RC V HP Smart AC adapter for use only with computer models equipped with an AMD processor

Power cord (3-pin, black, 1.83-m):

For use with all computer models:

For use in Argentina

For use in Brazil

For use in Italy

For use in North America

For use only with computer models equipped with an Intel processor:

For use in the People's Republic of China

For use in Taiwan

For use in Thailand

For use in the United Kingdom and Singapore

Screw Kit


645089-001

639444-001

639449-001 and

659848-001

639448-001 and

659847-001

659618-001


609940-001

609939-001

490371-D01

490371-202

490371-061

490371-001

490371-AA1

490371-AB1

490371-201

490371-031

639456-001

Sequential part number listing


490371-001

Description

Power cord for use with all computer models in North America (black, 3-in, 1.83-m)

Miscellaneous parts 25

600370-001

600370-201

602993-001

605560-005

609939-001

609940-001

616333-001

616343-001

616345-001

621565-001

621569-001

630703-001

630705-001

633252-001

634687-001

634688-001


490371-031

490371-061

490371-201

490371-202

490371-AA1

490371-AB1

490371-D01

593127-001

593553-001

593554-001

593836-001

Description

Power cord for use only with computer models equipped with an Intel processor in the United Kingdom and Singapore (black, 3-in, 1.83-m)

Power cord for use with all computer models in Italy (black, 3-in, 1.83-m)

Power cord for use with all computer models in Thailand (black, 3-in, 1.83-m)

Power cord for use with all computer models in Brazil (black, 3-in, 1.83-m)

Power cord for use only with computer models equipped with an Intel processor in the People's Republic of China (black, 3-in, 1.83-m)

Power cord for use only with computer models equipped with an Intel processor in Taiwan

(black, 3-in, 1.83-m)

Power cord for use with all computer models in Argentina (black, 3-in, 1.83-m)


(BT3.0+HS ready) for use only with computer models equipped with an AMD processor



Broadcom 4313 802.11b/g/n 1×1 WiFi Adapter for use only on computer models equipped with an AMD processor



Realtek 8188BC8 802.11a/b/g/n 2×2 WiFi and Bluetooth 3.0+HS Combo Adapter for use only with computer models equipped with an AMD processor

Atheros 9285G 802.11b/g/n 1×1 WiFi Adapter for use with for use only with computer models computer models

65-W RC V HP Smart AC adapter for use only with computer models equipped with an AMD processor

90-W PFC RC V HP Smart AC adapter for use with all computer models

AMD V140 2.30-GHz processor (512-KB L2 cache, 1066-MHz 3.2-GT/sec, single core, 25 W; includes replacement thermal material)

AMD Athlon II P340 2.20-GHz processor (1.0-MB L2 cache, 1066-MHz, 3.2GT/ sec, dual core, 25W; includes replacement thermal material)


triple core, 35W; includes replacement thermal material)

2-GB memory module (DDR3, 10600, 1333-MHz)

4-GB memory module (DDR3, 10600, 1333-MHz)



(Bluetooth 3.0+HS ready) for use only with computer models equipped with an AMD processor

750-GB, 7200-rpm hard drive (2.5-in, SATA, does not include isolators or shield)






638856-001

639438-001

639439-001

639440-001

639441-001

639442-001

639443-001

639444-001

639445-001


634689-001

634691-001

635494-001

635495-001

635496-001

636376-001

636376-121

636376-161

636376-201

636376-281

636376-AB1

636634-001

636635-001

637193-001

637197-001

637312-001

638854-001

638855-001

Description

AMD Phenom II P960 1.80-GHz processor (2.0-MB L2 cache, 1066-MHz, 3.6GT/ sec, quad core, 25W; includes replacement thermal material)

AMD Turion II P560 2.50-GHz processor (2.0-MB L2 cache, 1066-MHz, 3.6GT/ sec, dual core, 25W; includes replacement thermal material)

AMD Phenom II N660 3.00-GHz processor (2.0-MB L2 cache, 1333-MHz, 3.6GT/ sec, dual core, 35W; includes replacement thermal material)



AMD Phenom II N970 2.20-GHz processor (2.0-MB L2 cache, 1333-MHz, 3.6GT/ sec, quad core, 35W; includes replacement thermal material)

Keyboard with black finish for use in the United States (includes cable)

Keyboard with black finish for use in Canada (includes cable)

Keyboard with black finish for use in Latin America (includes cable)

Keyboard with black finish for use in Brazil (includes cable)

Keyboard with black finish for use in Thailand (includes cable)

Keyboard with black finish for use in Taiwan (includes cable)

AMD V160 2.40-GHz processor (512-KB L2 cache, 1066-MHz 3.2-GT/sec, single core, 25W; includes replacement thermal material)

AMD Athlon II P360 2.30-GHz processor (1.0-MB L2 cache, 1066-MHz, 3.2GT/ sec, dual core, 25W; includes replacement thermal material)

RTC battery (includes cable and double-sided tape)

Webcam/microphone module


System board for use only with computer models equipped with an AMD processor and a graphics subsystem with 512-MB of discrete video memory

(includes replacement thermal material)

System board for use only with computer models equipped with an AMD processor and a graphics subsystem with 1024-MB of discrete video memory

(includes replacement thermal material)

System board for use only with computer models equipped with an AMD processor and a graphics subsystem with UMA video memory (includes replacement thermal material)

Display enclosure in ocean drive finish

Base enclosure (includes battery release latch, replacement thermal material, and 4 rubber feet)

Display bezel

Display Cable Kit (includes display panel cable and webcam/microphone module cable)

Cable Kit (includes TouchPad cable, optical drive cable, and hard drive cable)

See

Cable Kit on page 22

for more Cable Kit spare part information.

Power connector cable

Hard Drive Hardware Kit (includes hard drive isolators and shield)

Display Hinge Kit (includes left and right display hinges and brackets)

Sequential part number listing 27

639463-001

640292-001

640293-001

640294-001

640926-001

641328-001

641329-001

641330-001

641331-001

641332-001

641333-001

641334-001

641335-001

641336-001

641337-001


639446-001

639447-001

639448-001

639449-001

639450-001

639451-001

639452-001

639453-001

639454-001

639455-001

639456-001

639457-001

639458-001

639459-001

639460-001

639462-001

Description

Display hinge covers

14.0-in, HD, LED, BrightView display assembly in ocean drive finish (includes webcam, two microphones, and wireless antenna transceivers and cables)

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive (includes bezel and bracket)

Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive (includes bezel and bracket)

TouchPad button board (includes cable)

Power button board (includes cable)

USB board (includes cable)

Plastics Kit

14.0-in, HD, LED, BrightView display panel

Rubber Feet Kit (includes 4 rubber feet)

Screw Kit

Display Screw Kit

Speaker Kit (includes left and right speakers and cable)

Top cover in ocean drive finish (includes TouchPad)

Fan (includes replacement thermal material)

Heat sink for use only with computer models equipped with an AMD processor and a graphics subsystem with discrete video memory (includes replacement thermal material)

Heat sink for use only with computer models equipped with an AMD processor and a graphics subsystem with UMA video memory (includes replacement thermal material)

TouchPad LED board (includes cable)

LED board (includes cable)

Antenna Kit (includes left and right wireless antenna cables and transceivers)


Display enclosure in Sonoma red finish

Display enclosure in luminous rose finish

Display enclosure in charcoal grey finish

Display enclosure in pewter finish

Display enclosure in Pacific blue finish

Display enclosure in pearl pink finish

Display enclosure in sweet purple finish

Display enclosure in butter gold finish

14.0-in, HD, LED, BrightView display assembly in Sonoma red finish (includes webcam, two microphones, and wireless antenna transceivers and cables)

14.0-in, HD, LED, BrightView display assembly in luminous rose finish (includes webcam, two microphones, and wireless antenna transceivers and cables)


645893-001

645893-121

645893-161

645893-201

645893-281

645893-AB1

647626-001

647627-001


641338-001

641339-001

641340-001

641341-001

641342-001

641343-001

641344-001

641345-001

641346-001

641347-001

641348-001

641349-001

641350-001

641351-001

644351-001

644685-001

645089-001

645529-001

649948-001

Description

14.0-in, HD, LED, BrightView display assembly in charcoal gray finish (includes webcam, two microphones, and wireless antenna transceivers and cables)

14.0-in, HD, LED, BrightView display assembly in pewter finish (includes webcam, two microphones, and wireless antenna transceivers and cables)

14.0-in, HD, LED, BrightView display assembly in Pacific blue finish (includes webcam, two microphones, and wireless antenna transceivers and cables)

14.0-in, HD, LED, BrightView display assembly in pearl pink finish (includes webcam, two microphones, and wireless antenna transceivers and cables)

14.0-in, HD, LED, BrightView display assembly in sweet purple finish (includes webcam, two microphones, and wireless antenna transceivers and cables)

14.0-in, HD, LED, BrightView display assembly in butter gold finish (includes webcam, two microphones, and wireless antenna transceivers and cables)

Top cover in Sonoma red finish (includes TouchPad)

Top cover in luminous rose finish (includes TouchPad)

Top cover in charcoal gray finish (includes TouchPad)

Top cover in pewter finish (includes TouchPad)

Top cover in Pacific blue finish (includes TouchPad)

Top cover in pearl pink finish (includes TouchPad)

Top cover in sweet purple finish (includes TouchPad)

Top cover in butter gold finish (includes TouchPad)




System board for use only with computer models equipped with an AMD Fusion E-350 1.60-

GHz processor (dual core, 18 W) and a graphics subsystem with UMA video memory (includes replacement thermal material)

Keyboard with silver finish for use in the United States (includes keyboard cable)

Keyboard with silver finish for use in Canada (includes keyboard cable)

Keyboard with silver finish for use in Latin America (includes keyboard cable)

Keyboard with silver finish for use in Brazil (includes keyboard cable)

Keyboard with silver finish for use in Thailand (includes keyboard cable)

Keyboard with silver finish for use in Taiwan (includes keyboard cable)

System board for use only with computer models equipped with the AMD RS880MD chipset, an

AMD processor, and a graphics subsystem with 512-MB of discrete video memory, and supports bus alive/chip off (BACO; includes replacement thermal material)

System board for use only with computer models equipped with the AMD RS880MD chipset, an

AMD processor, and a graphics subsystem with 1024-MB of discrete video memory, and upports bus alive/chip off (BACO; includes replacement thermal material)

System board for use only with computer models equipped with the AMD A60M chipset, an

AMD processor, and a graphics subsystem with UMA video memory (includes replacement thermal material)

Sequential part number listing 29

649952-001

649953-001

649954-001

653348-001

653349-001

653350-001

653351-001 or

677628-001

655795-001

657325-001

657325-501

659618-001

659847-001

659848-001

659871-001


649949-001

649950-001

669686-001

669688-001

669690-001

672093-001

686615-001

Description


AMD processor, and a graphics subsystem with 512-MB of discrete video memory (includes replacement thermal material)


AMD processor, and a graphics subsystem with 1024-MB of discrete video memory (includes replacement thermal material)

Heat sink for use only with computer models equipped with the AMD RS880MD chipset, an

AMD processor, and a graphics subsystem with discrete video memory (includes replacement thermal material)

Heat sink for use only with computer models equipped with the AMD A60M chipset, an

AMD processor, and a graphics subsystem with discrete video memory (includes replacement thermal material)

Heat sink for use only with computer models equipped with the AMD A60M chipset, an

AMD processor, and a graphics subsystem with UMA video memory (includes replacement thermal material)

AMD A4-3300M 2.50-GHz processor (1.9-GHz FSB, 4.0-MB L2 cache, dual core, 35 W; includes replacement thermal material)

AMD A6-3400M 2.30-GHz processor (1.4-GHz FSB, 4.0-MB L2 cache, quad core, 35 W; includes replacement thermal material)



Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter for use with all computer models



Optical drive bay space saver



System board for use only with computer models equipped with an AMD Fusion E-450 1.65-

GHz processor (dual core, 18 W) and a graphics subsystem with UMA video memory (includes replacement thermal material)





System board for use only with computer models equipped with an E2-1800 1.7-GHz processor

(dual core, 18 W) and a graphics subsystem with UMA video memory (includes replacement thermal material)


4 Removal and replacement procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

●

Flat-bladed screwdriver

●

Magnetic screwdriver

●

Phillips P0 and P1 screwdrivers

Service considerations

The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

NOTE:

As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.

Plastic parts

CAUTION:

Using excessive force during disassembly and reassembly can damage plastic parts.

Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.

Cables and connectors

CAUTION:

When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

Preliminary replacement requirements 31

Drive handling

CAUTION:

Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions:

Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy.

CAUTION:

To prevent damage to the computer when you are removing or installing internal components, observe these precautions:

Keep components in their electrostatic-safe containers until you are ready to install them.

Before touching an electronic component, discharge static electricity by using the guidelines described in this section.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

The following table shows how humidity affects the electrostatic voltage levels generated by different activities.

CAUTION:

A product can be degraded by as little as 700 V.

32 Chapter 4 Removal and replacement procedures

Event

Walking across carpet

Walking across vinyl floor

Motions of bench worker

Removing DIPS from plastic tube

Removing DIPS from vinyl tray

Removing DIPS from Styrofoam

Removing bubble pack from PCB

Packing PCBs in foam-lined box

Typical electrostatic voltage levels

10%

35,000 V

12,000 V

6,000 V

2,000 V

11,500 V

14,500 V

26,500 V

21,000 V

Relative humidity

40%

15,000 V

5,000 V

800 V

700 V

4,000 V

5,000 V

20,000 V

11,000 V

55%

7,500 V

3,000 V

400 V

400 V

2,000 V

3,500 V

7,000 V

5,000 V

Preliminary replacement requirements 33

Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

●

To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

●

Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.

●

Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

●

Place items on a grounded surface before removing items from their containers.

●

Always be properly grounded when touching a component or assembly.

●

Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.

●

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

Workstation guidelines

Follow these grounding workstation guidelines:

●

Cover the workstation with approved static-shielding material.

●

Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.

●

Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

●

When fixtures must directly contact dissipative surfaces, use fixtures made only of staticsafe materials.

●

Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.

●

Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.

●

Avoid contact with pins, leads, or circuitry.

●

Turn off power and input signals before inserting or removing connectors or test equipment.


Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

●

When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.

●

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive must be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

●

Antistatic tape

●

Antistatic smocks, aprons, and sleeve protectors

●

Conductive bins and other assembly or soldering aids

●

Nonconductive foam

●

Conductive tabletop workstations with ground cords of one megohm resistance

●

Static-dissipative tables or floor mats with hard ties to the ground

●

Field service kits

●

Static awareness labels

●

Material-handling packages

●

Nonconductive plastic bags, tubes, or boxes

●

Metal tote boxes

●

Electrostatic voltage levels and protective materials

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material

Antistatic plastics

Carbon-loaded plastic

Metallized laminate

Use

Bags

Floor mats

Floor mats

Voltage protection level

1,500 V

7,500 V

5,000 V

Component replacement procedures

This chapter provides removal and replacement procedures.

There are as many as 51 screws that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement.

Component replacement procedures 35

Service tag

When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag.

(3)

(4)

Item

(1)

(2)

Description

Serial number (s/n)

Part number/Product number (p/n)

Model description

Warranty period

Function

This is an alphanumeric identifier that is unique to each product.

This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed.

This is the alphanumeric identifier needed to locate documents, drivers, and support for the computer.

This number describes the duration of the warranty period for the computer.

Computer feet

The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, spare part number 639455-001. There are 4 rubber feet that attach to the base enclosure in the locations illustrated below.



Battery

Description




593554-001

593553-001

Before disassembling the computer, follow these steps:

1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

Remove the battery:

1.

Slide the battery release latch (1) to release the battery.

2.

Pivot the front edge of the battery (2) up and back.

3.

Remove the battery (3) from the computer.

To insert the battery:

1.

Align the tabs on the rear edge of the battery with the notches on the rear edge of the battery bay.

2.

Pivot the front edge of the battery down into the battery bay until it is seated. (The battery release latch will automatically lock into place.)


Optical drive

NOTE:

The optical drive spare part kit includes a bezel and bracket.

Description



Optical drive bay space saver


639449-001 and

659848-001

639448-001 and

659847-001

659618-001

Before removing the optical drive, follow these steps:

1.


2.


3.


4.

Remove the battery (see Battery on page 38 ).

Remove the optical drive:

1.

Loosen the two captive screws (1) that secure the service cover to the computer.

2.

Lift the rear edge of the service cover (2) up and forward until it rests at an angle.

3.

Remove the service cover. The service cover is available in the Plastics Kit, spare part number

639453-001.


4.

Remove the Phillips PM2.5×6.0 screw that secures the optical drive to the computer.

5.

Insert a thin tool, such as an unbent paper clip (1), into the optical drive release hole. (The optical drive tray releases.)

6.

Use the optical drive tray to remove the optical drive (2) from the computer.

7.

If it is necessary to replace the optical drive bracket, position the optical drive with the rear panel toward you.

8.

Remove the two Phillips PM2.0×4.0 screws (1) that secure the bracket to the optical drive.


9.

Remove the optical drive bracket (2).

Reverse this procedure to reassemble and install the optical drive.

Hard drive

NOTE:

The hard drive spare part kit does not include the hard drive cable, hard drive isolators, or

Mylar shield. The hard drive isolators and Mylar shield are included in the Hard Drive Hardware Kit, spare part number 639444-001. The hard drive cable is included in the Cable Kit, spare part number

639442-001.

Description

750-GB, 7200-rpm

750-GB, 5400-rpm

640-GB, 5400-rpm

500-GB, 7200-rpm

320-GB, 7200-rpm


633252-001

644351-001

637312-001

644685-001

645089-001

Before removing the mass storage device, follow these steps:

1.


2.


3.


4.


5.

Remove the service cover (see

Optical drive on page 39 ).

Remove the hard drive:

1.

Disconnect the hard drive cable (1) from the system board.


2.

Lift the front edge of the hard drive (2) until it rests at an angle.

3.

Remove the hard drive.

4.

If it is necessary to replace the hard drive cable (1) or the hard drive isolators (2) from the hard drive, remove and replace the components. The hard drive cable is included in the Cable Kit, spare part 639442-001. The hard drive isolators are available in the Hard Drive Hardware Kit, spare part number 639444-001.

Reverse this procedure to reassemble and install the mass storage device.


Memory module

Description

4-GB (PC3, 10600, 1333-MHz)

2-GB (PC3, 10600, 1333-MHz)


621569-001

621565-001

Before removing a memory module, follow these steps:

1.


2.


3.


4.


5.


Optical drive on page 39 ).

Remove the memory module:

1.

Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The memory module tilts up.)

2.

Remove the memory module (2) by pulling it away from the slot at an angle.

Reverse this procedure to install a memory module.


WLAN module

Description

Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter









(BT3.0+HS ready)






655795-001

605560-005

600370-001

600370-201

657325-001

657325-501

630703-001

640926-001

593127-001

593836-001

630705-001

602993-001

CAUTION:

To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore device functionality, and then contact technical support.

Before removing the WLAN module, follow these steps:

1.


2.


3.


4.


5.


Optical drive on page 39

).

Remove the WLAN module:

1.

Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.

NOTE:

The 1/black WLAN antenna cable is connected to the WLAN module 1/Main terminal.

The 2/gray WLAN antenna cable is connected to the WLAN module 2/Aux terminal.

2.

Remove the Phillips PM2.0×4.0 screw (2) that secures the WLAN module to the system board.

(The WLAN module tilts up.)


3.

Remove the WLAN module by pulling the module away from the slot at an angle (3).

NOTE:

The WLAN module is designed with a notch (4) to prevent incorrect installation into the WLAN module socket.

NOTE:

If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration.

Reverse this procedure to install the WLAN module.


Keyboard

NOTE:

The keyboard spare part kit includes a keyboard cable.

Description

Keyboard with black finish for use in Brazil

Keyboard with black finish for use in Canada

Keyboard with black finish for use in Latin America

Keyboard with black finish for use in Taiwan

Keyboard with black finish for use in Thailand

Keyboard with black finish for use in the United States

Keyboard with silver finish for use in Brazil

Keyboard with silver finish for use in Canada

Keyboard with silver finish for use in Latin America

Keyboard with silver finish for use in Taiwan

Keyboard with silver finish for use in Thailand

Keyboard with silver finish for use in the United States


636376-201

636376-121

636376-161

636376-AB1

636376-281

636376-001

645893-201

645893-121

645893-161

645893-AB1

645893-281

645893-001

Before removing the keyboard, follow these steps:

1.


2.


3.


4.


5.

Remove the optical drive (see Optical drive on page 39

).


Remove the keyboard:

1.

Remove the Phillips PM2.5×6.0 screw that secures the keyboard to the computer.

2.

Rest the computer on its left side.

3.

Open the computer.

4.

Insert a screw driver or similar thin tool into the keyboard screw hole, and then press on the back of the keyboard until the keyboard disengages from the computer.

5.

Turn the computer right-side up with the front toward you.


6.

Lift the rear edge of the keyboard (1), and then swing the keyboard (2) up and forward until it rests upside down on the palm rest.

7.

Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and then disconnect the keyboard cable (2) from the system board.

8.

Remove the keyboard.

Reverse this procedure to install the keyboard.


Top cover

NOTE:

The top cover spare part kit includes the TouchPad.

Description







In pewter finish




641351-001

641346-001

641345-001

639459-001

641348-001

641349-001

641347-001

641344-001

641350-001

Before removing the top cover, follow these steps:

1.


2.


3.


4.

Remove the battery (see Battery on page 38 ), and then remove the following components:

●

Optical drive (see

Optical drive on page 39 )

●

Hard drive (see

Hard drive on page 41

)

●

Keyboard (see

Keyboard on page 46

)

When replacing the top cover, be sure that the following components are removed from the defective top cover and installed on the replacement top cover:

●

Power button board and cable (see Power button board on page 53 )

●

TouchPad button board and cable (see

TouchPad button board on page 54 )

●

TouchPad LED board and cable (see TouchPad LED board on page 55

)

Remove the top cover:

1.

Close the computer.

2.

Turn the computer upside down, with the front toward you.


3.

Remove the nine Phillips PM2.5×7.0 screws that secure the top cover to the computer.

4.

Remove the following screws:

(1) Two Phillips PM 2.5×4.0 screws in the hard drive bay

(2) One Philllips PM2.5×6.0 screw near the memory module bay

(3) One Philllips PM2.5×6.0 screw on the right side of the hard drive bay

(4) Three Phillips PM2.5×6.0 screws in the battery bay

5.

Turn the computer right-side up, with the front toward you.

6.

Open the computer.


7.

Release the ZIF connectors to which the following cables are attached, and then disconnect the cables from the system board:

(1) Power button board cable (included with the power button board spare part kit)

(2) TouchPad cable (included in the Cable Kit, spare part number 639442-001)

(3) TouchPad button board cable (included with the TouchPad button board spare part kit)

8.

Lift the front edge of the top cover (1) until the left and right sides disengage from the base enclosure.


9.

Remove the top cover (2).

Reverse this procedure to install the top cover.


Power button board

Description

Power button board (includes cable)


639451-001

Before removing the power button board, follow these steps:

1.


2.


3.


4.


●

Optical drive (see


●

Hard drive (see


)

●

Keyboard (see

Keyboard on page 46

)

●

Top cover (see Top cover on page 49 )

Remove the power button board:

1.

Turn the top cover upside down, with the front toward you.

2.

Remove the Phillips PM2.0×3.0 screw (1) that secures the power button board to the top cover.

3.

Remove the power button board and cable (2).

Reverse this procedure to install the power button board.


TouchPad button board

Description

TouchPad button board (includes cable)


639450-001

Before removing the TouchPad button board, follow these steps:

1.


2.


3.


4.


●

Optical drive (see


)

●

Hard drive (see Hard drive on page 41 )

●

Keyboard (see

Keyboard on page 46

)

●


Remove the TouchPad button board and cable:

1.


2.

Release the ZIF connector to which the TouchPad LED board cable is connected, and then disconnect the TouchPad LED board cable (1) from the TouchPad button board.

3.

Release the tape (2) that secures the TouchPad button board cable to the top cover.

4.

Lift the front edge of the TouchPad button board (3) until it is released from the clips built into the top cover.

5.

Remove the TouchPad button board (4) and cable.


Reverse this procedure to install the TouchPad button board and cable.

TouchPad LED board

Description

TouchPad LED board (includes cable)


640292-001

Before removing the TouchPad LED board, follow these steps:

1.


2.


3.


4.


●

Optical drive (see


●

Hard drive (see


)

●

Keyboard (see

Keyboard on page 46

)

●


Remove the TouchPad LED board and cable:

1.


2.

Release the ZIF connector (1) to which the TouchPad LED board cable is connected, and then disconnect the TouchPad LED board cable (2) from the TouchPad button board.

3.

Detach the TouchPad LED board (2) from the top cover. (The TouchPad LED board is attached to the top cover with double-sided tape.)

4.

Remove the TouchPad LED board and cable.


Reverse this procedure to install the TouchPad LED board and cable.


Speakers

Description

Speaker Kit (includes left and right speakers and cable)


639458-001

Before removing the speakers, follow these steps:

1.


2.


3.


4.


●

Optical drive (see


●

Hard drive (see


)

●

Keyboard (see

Keyboard on page 46

)

●


Remove the TouchPad LED board and cable:

1.

Disconnect the speaker cable (1) from the system board.

2.

Release the speaker cable from the clips built into the base enclosure (2).

3.

Remove the speakers (3).

Reverse this procedure to install the speakers.


Optical drive cable

NOTE:

The optical drive cable is included in the Cable Kit, spare part number 639442-001. The optical drive cable includes the optical drive connector.

Before removing the optical drive cable, follow these steps:

1.


2.


3.


4.


●

Optical drive (see


)

●


●

Keyboard (see

Keyboard on page 46

)

●


●

Speakers (see Speakers on page 57

)

Remove the optical drive cable:

1.

Close the computer.

2.

Turn the computer upside down, with the front toward you.

3.

Release the clips (1) that secure the optical drive connector to the base enclosure.

4.

Release the optical drive connector (2) from the base enclosure.

5.

Turn the computer right-side up, with the front toward you.

6.

Open the computer.

7.

Disconnect the optical drive cable (1) from the system board.


8.

Release the optical drive cable (2) from the clips built into the base enclosure.

9.

Remove the optical drive cable.

Reverse this procedure to install the optical drive cable.


USB board

Description

USB board (includes cable)


639452-001

Before removing the USB board, follow these steps:

1.


2.


3.


4.


●

Optical drive (see


)

●


●

Keyboard (see

Keyboard on page 46

)

●


Remove the USB board:

1.

Release the ZIF connector (1) to which the USB board cable is connected, and then disconnect the USB board cable (2) from the system board.

2.

Remove the Phillips PM2.5×6.0 screw (3) that secures the USB board to the base enclosure.

3.

Remove the USB board (4) and cable.

Reverse this procedure to install the USB board.


Power connector cable

Description

Power connector cable


639443-001

Before removing the power connector cable, follow these steps:

1.


2.


3.


4.


●

Optical drive (see


●

Hard drive (see


)

●

Keyboard (see

Keyboard on page 46

)

●


Remove the power connector cable:

1.

Disconnect the power connector cable (1) from the system board.

2.

Release the power connector cable (2) from the clip built into the base enclosure.

3.

Remove the power connector (3) from the clip built into the base enclosure.

Reverse this procedure to install the power connector cable.


System board

NOTE:

The system board spare part kit includes replacement thermal material.

Description

Equipped with an E2-1800 1.7-GHz processor (dual core, 18 W) and a graphics subsystem with

UMA video memory










For use only with computer models equipped with a graphics subsystem with UMA video memory


686615-001

659871-001

645529-001

649950-001

649949-001

649948-001

647627-001

647626-001

638855-001

638854-001

638856-001

Before removing the system board, follow these steps:

1.


2.


3.


4.


●

Optical drive (see


)

●


●

WLAN module (see WLAN module on page 44 )

●

Keyboard (see

Keyboard on page 46

)

●



When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board:

●

Memory module (see

Memory module on page 43 )

●

RTC battery (see

RTC battery on page 66 )

●

Fan and heat sink (see

Fan and heat sink on page 67 )

●

Processor (see Processor on page 70 )

Remove the system board:

1.

Disconnect the following cables from the system board:

(1) LED board cable

(2) Speaker cable

(3) Optical drive cable

(4) Display panel cable

2.

Disconnect the power connector cable (1) from the system board.


3.

Release the ZIF connector to which the USB board cable is attached, and then disconnect the USB cable (2) from the system board.

4.

Remove the Phillips PM2.5×6.0 screw (1) that secures the system board to the base enclosure.

5.

Lift the right side of the system board (2) until it rests at an angle.


6.

Remove the system board (3) by sliding it up and to the right at an angle.

NOTE:

System boards for use with computer models equipped with an AMD processor have the Southbridge chip located on the bottom of the board. A thermal pad is used on the Southbridge chip (1) and the base enclosure heat sink (2) that services it. The thermal material must be thoroughly cleaned from the surfaces of the system board and the heat sink attached to the base enclosure each time the system board is removed. Replacement thermal material is included with all base enclosure and system board spare part kits.

Reverse this procedure to install the system board.


RTC battery

Description

RTC battery (includes cable and double-sided tape)


637193-001

Before removing the RTC battery, follow these steps:

1.


2.


3.


4.


●

Optical drive (see


)

●


●


●

Keyboard (see

Keyboard on page 46

)

●


●

System board (see

System board on page 62

)

Remove the RTC battery:

1.

Turn the system board upside down, with the front toward you.

2.

Disconnect the RTC battery cable (1) from the system board.

3.

Remove the RTC battery (2) from the system board. (The RTC battery is attached to the system board with double-sided tape.)

Reverse this procedure to install the RTC battery.


Fan and heat sink

NOTE:

The fan and heat sink spare part kits include replacement thermal material.

Description

Fan

For use only with computer models equipped with the AMD A60M chipset and a graphics subsystem with discrete video memory


For use only with computer models equipped with the AMD RS880MD chipset and a graphics subsystem with discrete video memory 649952-001

For use only with computer models equipped with an AMD Athlon, Phenom, Turion, or V-series processor and a graphics subsystem with discrete video memory

For use only with computer models equipped with an AMD Athlon, Phenom, Turion, or V-series processor and a graphics subsystem with UMA video memory


639460-001

649953-001

649954-001

649952-001

639462-001

639463-001

NOTE:

To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist.

These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements.

Exhaust air is displaced through the ventilation grill located on the left side of the computer.

Before removing the fan and heat sink, follow these steps:

1.


2.


3.


4.


●

Optical drive (see


●

Hard drive (see


)

●


●

Keyboard (see

Keyboard on page 46

)

●


●

System board (see

System board on page 62 )

Remove the fan and heat sink:

1.

Turn the system board upside down, with the front toward you.

2.

Disconnect the fan cable (1) from the system board.


3.

Remove the three Phillips PM2.5×5.0 screws (2) and the three Phillips PM2.5×10.0 springloaded screws (3) that secure the heat sink to the system board.

NOTE:

Due to the adhesive quality of the thermal material located between the heat sink and system board components, it may be necessary to move the heat sink from side to side to detach it.

4.

Remove the fan and heat sink (4).

NOTE:

The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the heat sink is removed. Replacement thermal material is included with the base enclosure, heat sink, processor, and system board spare part kits.

●

Thermal paste is used on the processor (1) and the heat sink section (2) that services it

●

A thermal pad is used on the Northbridge chip (3) and the heat sink section (4) that services it

●

A thermal pad is used on the graphics subsystem chip (5) and the heat sink section (6) that services it (only on computer models equipped with a graphics subsystem with discrete memory)


1.

If it is necessary to replace the fan, turn the fan and heat sink upside down with the fan toward you.

2.

Remove the two Phillips PM2.0×3.0 screws (1) that secure the fan to the heat sink.

3.

Disengage the two clips (2) that secure the fan to the heat sink.

4.

Remove the heat sink (3) from the fan.

Reverse this procedure to reassemble and install the fan and heat sink.


Processor

NOTE:

The processor spare part kit includes replacement thermal material.

Description











AMD Phenom II N970 2.20-GHz processor (2.0-MB L2 cache, 1333-MHz, 3.6GT/ sec, quad core, 35 W)


triple core, 35 W)


triple core, 35 W)

AMD Phenom II N660 3.00-GHz processor (2.0-MB L2 cache, 1333-MHz, 3.6GT/ sec, dual core, 35 W)

AMD Phenom II P960 1.80-GHz processor (2.0-MB L2 cache, 1066-MHz, 3.6GT/ sec, quad core, 25 W)


triple core, 35 W)


triple core, 25 W)

AMD Turion II P560 2.50-GHz processor (2.0-MB L2 cache, 1066-MHz, 3.6GT/ sec, dual core, 25 W)




669690-001

653350-001

669688-001

653349-001

669686-001

672093-001

653348-001

653351-001 or

677628-001

636635-001

616343-001

635496-001

635495-001

616345-001

635494-001

634689-001

634688-001

634687-001

634691-001

636634-001

616333-001

Before removing the processor, follow these steps:

1.


2.



3.


4.


●

Optical drive (see


●

Hard drive (see


)

●


●

Keyboard (see

Keyboard on page 46

)

●


●

System board (see

System board on page 62 )

●

Heat sink (see

Fan and heat sink on page 67 )

Remove the processor:

1.

Use a flat-bladed screw driver (1) to turn the processor locking screw one-half turn counterclockwise (2), until you hear a click.

2.

Lift the processor (3) straight up, and remove it.

NOTE:

The gold triangle (4) on the processor must be aligned with the triangle icon embossed on the processor socket when you install the processor.

Reverse this procedure to install the processor.


LED board

Description

LED board


640293-001

Before removing the LED board, follow these steps:

1.


2.


3.


4.


●

Optical drive (see


)

●


●


●

Keyboard (see

Keyboard on page 46

)

●


●

System board (see

System board on page 62

)

Remove the LED board:

1.

Release the clips (1) built into the base enclosure that secure the LED board.

2.

Release the LED board cable (2) from the base enclosure. (The LED board cable is attached to the base enclosure with double-sided tape.)

3.

Remove the LED board and cable (3).

Reverse this procedure to install the LED board and cable.


Display assembly

NOTE:

The display assembly spare part kit includes webcam, two microphones, and wireless antenna transceivers and cables).

Spare part number Description

14.0-in, HD, LED, BrightView display assembly







In pewter finish



In Nero black finish

641343-001

641338-001

641337-001

639447-001

641340-001

641341-001

641339-001

641336-001

641342-001

677167-001

Before removing the display assembly, follow these steps:

1.


2.


3.


4.


●

Optical drive (see


●

Hard drive (see


)

●


●

Keyboard (see

Keyboard on page 46

)

●


Remove the display assembly:

1.

Disconnect the display panel cable (1) from the system board.

2.

Release the wireless antenna cables (2) from the clips and the opening in the base enclosure.

CAUTION:

Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components.

3.

Remove the four Phillips PM2.5×6.0 screws (3) that secure the display assembly to the computer.


4.

Remove the display assembly (4).

5.

If it is necessary to replace the display bezel or any of the display assembly subcomponents:

a.

Remove the Mylar screw covers (1) and the two Phillips PM2.5×6.0 screws (2) that secure the display bezel to the display assembly.

b.

Flex the inside edges of the top edge (1), the left and right sides (2), and the bottom edge (3) of the display bezel until the bezel disengages from the display enclosure.


c.

Remove the display bezel (4). The display bezel is available using spare part number

639440-001.

6.

If it is necessary to replace the webcam/microphone module:

a.

Detach and release the webcam/microphone module (1) as far as the webcam/microphone module cable allows. (The webcam/microphone module is attached to the display enclosure with double-sided tape.)

b.

Disconnect the webcam/microphone module (2) from the webcam/microphone module.

c.

Remove the webcam/microphone module. The webcam/microphone module is available using spare part number 637197-001.

7.

If it is necessary to replace the hinge covers:

a.

Remove the Phillips PM2.5×6.0 (1) screws that secure the hinge covers to the display enclosure.


b.

Remove the hinge covers (2). The hinge covers are available using spare part number

639446-001.

8.

If it is necessary to replace the display panel:

a.

Remove the four Phillips PM2.5×6.0 screws that secure the display panel to the display enclosure.


b.

Lift the top edge of the display panel, and then swing it up and forward until it rests upside down in front of the display enclosure.

c.

Release the adhesive strip (1) that secures the display panel cable to the display panel, and then disconnect the display panel cable (2) from the display panel.

d.

Remove the display panel. The display panel cable is available using spare part number

639454-001.

9.

If it is necessary to replace the display hinges:

a.

Remove the four Phillips PM2.0×3.0 screws (1) that secure the display hinges to the display panel.


b.

Remove the display hinges (2). The display hinges include the display hinges and brackets and are available using spare part number 639445-001.

10.

If it is necessary to replace the display panel cable:

a.

Release the tabs (1) built into the display enclosure shielding that secure the display panel cable to the display enclosure.

b.

Release the display panel cable from the clips (2) built into the display enclosure.

c.

Remove the display panel cable (3). The display panel cable includes the webcam/ microphone module cable and is available in the Display Cable Kit, spare part number

639441-001.

11.

If it is necessary to replace the wireless antenna cables and transceivers:

a.

Release the wireless antenna transceivers (1) from the display enclosure. (The wireless antenna transceivers are attached to the display enclosure with double-sided tape.)

b.

Release the wireless antenna cables from the clips (2) built into the display enclosure.


c.

Remove the wireless antenna cables and transceivers (3). The wireless antenna cables and transceivers are available in the Antenna Kit, spare part number 640294-001.

Reverse this procedure to reassemble and install the display assembly.


5 Setup Utility (BIOS) and System

Diagnostics

Using Setup Utility

Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup

Utility includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory.

NOTE:

Use extreme care when making changes in Setup Utility. Errors can prevent the computer from operating properly.

Starting Setup Utility

NOTE:

An external keyboard or mouse connected to a USB port can be used with Setup Utility only if USB legacy support is enabled.

To start Setup Utility, follow these steps:

1.

Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup

Menu” message is displayed at the bottom of the screen.

2.

Press f10 to enter Setup Utility.

Changing the language of Setup Utility

1.

Start Setup Utility.

2.

Use the arrow keys to select System Configuration > Language, and then press enter .

3.

Use the arrow keys to select a language, and then press enter .

4.

When a confirmation prompt with your language selected is displayed, press enter .

5.

To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving

Changes, and then press enter .

Your change takes effect immediately.

80 Chapter 5 Setup Utility (BIOS) and System Diagnostics

Navigating and selecting in Setup Utility

To navigate and select in Setup Utility, follow these steps:

1.



●

To select a menu or a menu item, use the tab key and the keyboard arrow keys and then press enter , or use a pointing device to click the item.

●

To scroll up and down, click the up arrow or the down arrow in the upper-right corner of the screen, or use the up arrow key or the down arrow key.

●

To close open dialog boxes and return to the main Setup Utility screen, press esc , and then follow the on-screen instructions.

NOTE:

You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Setup Utility.

2.


To exit Setup Utility menus, choose one of the following methods:

●

To exit Setup Utility menus without saving your changes, click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions.

– or –

Use the tab key and the arrow keys to select File > Ignore Changes and Exit, and then press enter .

●

To save your changes and exit Setup Utility menus, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions.

– or –

Use the tab key and the arrow keys to select File > Save Changes and Exit, and then press enter .

Your changes go into effect when the computer restarts.

Displaying system information

1.


2.

Select the Main menu. System information such as the system time and date, and identification information about the computer is displayed.

3.

To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit

Discarding Changes, and then press enter .

Using Setup Utility 81

Restoring factory settings in Setup Utility

NOTE:

Restoring defaults will not change the hard drive mode.

To return all settings in Setup Utility to the values that were set at the factory, follow these steps:

1.



2.


3.

Use a pointing device or the arrow keys to select File > Restore Defaults.

4.

Follow the on-screen instructions.

5.

To save your changes and exit, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions.

– or –

Use the arrow keys to select File > Save Changes and Exit, and then press enter .

Your changes go into effect when the computer restarts.

NOTE:

Your password settings and security settings are not changed when you restore the factory settings.

Exiting Setup Utility

●

To exit Setup Utility and save your changes from the current session:

If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Saving Changes, and then press enter .

●

To exit Setup Utility without saving your changes from the current session:

If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Discarding Changes, and then press enter .

Updating the BIOS

Updated versions of the BIOS may be available on the HP Web site.

Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs.

Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.


Determining the BIOS version

To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed.

BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn+esc (if you are already in Windows) or by using Setup Utility.

1.


2.

Use a pointing device or the arrow keys to select File > System Information.

3.

To exit Setup Utility without saving your changes, click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions.

– or –

Use the tab key and the arrow keys to select File > Ignore Changes and Exit, and then press enter .

Downloading a BIOS update

CAUTION:

To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions:

Do not disconnect power from the computer by unplugging the power cord from the AC outlet.

Do not shut down the computer or initiate Sleep or Hibernation.

Do not insert, remove, connect, or disconnect any device, cable, or cord.

1.

Windows 7—Select Start > Help and Support > Maintain.

Windows XP—Select Start > Help and Support, and then select the software and drivers update.

2.

Follow the on-screen instructions to identify your computer and access the BIOS update you want to download.

3.

At the download area, follow these steps:

a.

Identify the BIOS update that is later than the BIOS version currently installed on your computer. Make a note of the date, name, or other identifier. You may need this information to locate the update later, after it has been downloaded to your hard drive.

b.

Follow the on-screen instructions to download your selection to the hard drive. Make a note of the path to the location on your hard drive where the BIOS update is downloaded. You will need to access this path when you are ready to install the update.

NOTE:

If you connect your computer to a network, consult the network administrator before installing any software updates, especially system BIOS updates.

BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps:

1.

Windows 7—Open Windows Explorer by selecting Start> Computer.

Windows XP—Open Windows Explorer by selecting Start > My Computer.

2.

Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:).

Using Setup Utility 83

3.

Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the update.

4.

Double-click the file that has an .exe extension (for example, filename.exe).

The BIOS installation begins.

5.

Complete the installation by following the on-screen instructions.

NOTE:

After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive.

Using System Diagnostics

System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The following diagnostic tests are available in System Diagnostics:

●

Start-up test—This test analyzes the main computer components that are required to start the computer.

●

Run-in test—This test repeats the start-up test and checks for intermittent problems that the start-up test does not detect.

●

Hard disk test—This test analyzes the physical condition of the hard drive, and then checks all data in every sector of the hard drive. If the test detects a damaged sector, it attempts to move the data to a good sector.

●

Memory test—This test analyzes the physical condition of the memory modules. If it reports an error, replace the memory modules immediately.

●

Battery test—This test analyzes the condition of the battery. If the battery fails the test, contact

HP support to report the issue and purchase a replacement battery.

You can also view system information and error logs in the System Diagnostics window.

To start System Diagnostics:

1.

Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc . When the Startup Menu is displayed, press f2 .

2.

Click the diagnostic test you want to run, and then follow the on-screen instructions.

NOTE:

If you need to stop a diagnostics test while it is running, press esc .


6 Specifications

Computer specifications

Metric U.S.

Dimensions:

Width

Depth

Height (front to back)

Weight:

Input power

Operating voltage and current

Temperature

Operating (writing to optical disc)

Nonoperating

34.1 cm

23.1 cm

3.0 cm to 3.6 cm

2.20 kg

13.43 in

9.10 in

1.9 in to 1.4 in

4.9 lbs

18.5 V dc @ 3.5 A - 65 W or 19 V dc @ 4.74 A - 90 W

5°C to 35°C

-20°C to 60°C

41°F to 95°F

-4°F to 140°F

Relative humidity

Operating

Nonoperating

Maximum altitude (unpressurized)

10% to 90%

5% to 90%

Operating (14.7 to 10.1 psia)

Nonoperating (14.7 to 4.4 psia)

Shock

Operating

-15 m to 3,048 m

-15 m to 12,192 m

-50 ft to 10,000 ft

-50 ft to 40,000 ft

Nonoperating

Random vibration

125 g, 2 ms, half-sine

200 g, 2 ms, half-sine

Operating

Nonoperating

0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate

1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate

NOTE:

Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures.

14.0-inch, display specifications

Metric

Dimensions

U.S.

Computer specifications 85

Metric

Width

Height

Diagonal

Number of colors

Contrast ratio

Brightness

Backlight

Character display

Total power consumption

Viewing angle

U.S.

31.2 cm

17.6 cm

35.7 cm

Up to 16.8 million

200:1 (typical)

200 nits (typical)

12.28 in

6.93 in

14.05 in

LED

80 × 25

6.0 W

+/-65 horizontal, +/-50° vertical (typical)

Hard drive specifications

750-GB* 640-GB* 500-GB* 320-GB* 250-GB*

Dimensions

Height 9.5 mm

Width

Weight

Interface type

Transfer rate

70 mm

101 g

SATA

100 MB/sec

Security

Seek times (typical read, including setting)

ATA security

9.5 and 7.0

mm

70 mm

101 g

SATA

100 MB/sec

ATA security

9.5 mm

70 mm

101 g

SATA

100 MB/sec

ATA security

9.5 and 7.0

mm

70 mm

101 g

SATA

100 MB/sec

ATA security

7.0 mm

70 mm

101 g

SATA

100 MB/sec

ATA security

Single track

Average

3 ms

13 ms

3 ms

13 ms

3 ms

13 ms

3 ms

13 ms

3 ms

13 ms

Maximum

Logical blocks

Disk rotational speed

24 ms 24 ms 24 ms

1,465,128,359 1,250,242,867 976,752,240

7200 and

5400 rpm

5400 rpm 7200 and

5400 rpm

24 ms

625,121.433

7200 and

5400 rpm

5°C to 55°C (41°F to 131°F)

24 ms

488,376,120

7200 and

5400 rpm

Operating temperature

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly.

NOTE:

Certain restrictions and exclusions apply. Contact technical support for details.

86 Chapter 6 Specifications

Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive specifications

Applicable disc

Access time

Random

Cache buffer

Data transfer rate

2X BD-RAM

8X DVD

16X CD-R

16X CD-RW

Read:

BD-ROM, BD-ROM-DL, BD-R, BD-R-

DL, BD-RE, BD-RE-DL, DVD-ROM,

DVD+R, DVD+R-DL, DVD+RW, DVD-

R, DVD-R-DL, DVD-RW, DVD-RAM

(Ver.2), CD-DA, CD-ROM (mode 1 and mode 2), CDROM XA (mode 2, form 1 and form 2), Photo CD (single and multiple sessions), CD Extra, CD-R,

CD-RW, and CD-TEXT

BD

< 230 ms

4.5 MB

Write:

DVD-RAM (Ver.2), DVD+R, DVD-R,

CDR, and CD-ROM

DVD

< 180 ms

9 MB/sec

2,400 KB/sec

2,400 KB/sec

2,400 KB/sec

DVD±RW and CD-RW Super Multi Double-Layer Combo

Drive specifications

Applicable disc

Access time

Random

Cache buffer

Data transfer rate

24X CD-ROM

8X DVD

24X CD-R

16X CD-RW

Read: Write:

CD-DA, CD+(E)G, CD-MIDI, CD-TEXT,

CD-ROM, CD-ROM XA, MIXED MODE

CD, CD-I, CD-I Bridge (Photo-CD,

Video CD), Multisession CD, CD-

EXTRA, Portfolio, CD-R, CD-RW), CD-

R, CD-RW, DVD-ROM (DVD-5, DVD-9,

DVD-10, DVD-18), DVD-R, DVD-RW,

DVD+R, DVD+RW, DVD-RAM

CD-R and CD-RW

DVD+R, DVD+RW, DVD-R, DVD-RW,

DVD-RAM

CD

< 175 ms

2.5 MB

DVD

< 230 ms

3,600 KB/sec

10,800 KB/sec

3,600 KB/sec

2,400 KB/sec

Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive specifications 87

Applicable disc

8X DVD+R

4X DVD+RW

8X DVD-R

4X DVD-RW

2.4X DVD+R(9)

5X DVD-RAM

Transfer mode

Read:

10,800 KB/sec

5,400 KB/sec

10,800 KB/sec

5,400 KB/sec

2,700 KB/sec

6,750 KB/sec

Multiword DMA Mode

Write:

88 Chapter 6 Specifications

7 Backup and recovery

Your computer includes tools provided by the operating system and HP to help you safeguard your information and restore it if ever needed. This chapter provides information on the following topics:

●

Creating a set of recovery discs or a recovery flash drive (Recovery Manager software feature)

●

Performing a system restore (from the partition, recovery discs, or a recovery flash drive)

●

Backing up your information

●

Recovering a program or driver

Restore

In the event of hard drive failure, to restore your system to its factory image you will need a set of recovery discs or a recovery flash drive that you can create using HP Recovery Manager. HP recommends that you use this software to create either a set of recovery discs or a recovery flash drive immediately after software setup.

If for some other reason you need to restore your system, this can be achieved using the HP

Recovery partition (select models only), without the need for recovery discs or a recovery flash drive.

To check for the presence of a recovery partition, click Start, right-click Computer, click Manage, and then click Disk Management. If the recovery partition is present, a Recovery drive is listed in the window.

CAUTION:

HP Recovery Manager (partition, or discs/flash drive) restores only software that was preinstalled at the factory. Software not provided with this computer must be reinstalled manually.

NOTE:

Recovery discs have been included if your computer does not have a recovery partition.

Restore 89

Creating restore media

HP recommends that you create either a set of recovery discs or a recovery flash drive to be sure that you can restore your computer to its original factory state if the hard drive fails, or if for any reason you cannot restore using the recovery partition tools. Create these discs or the flash drive after setting up the computer for the first time.

NOTE:

HP Recovery Manager allows the creation of only one set of recovery discs or one recovery flash drive. Handle these discs or flash drive carefully and keep them in a safe place.

NOTE:

If your computer does not include an integrated optical drive, you can use an optional external optical drive (purchased separately) to create recovery discs, or you can purchase recovery discs for your computer from the HP Web site. If you use an external optical drive, it must be connected directly to a USB port on the computer, not to a USB port on an external device, such as a

USB hub.

Guidelines:

●

Purchase high-quality DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs.

NOTE:

Read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD-RE

(rewritable Blu-ray) discs, are not compatible with the Recovery Manager software.

●

The computer must be connected to AC power during this process.

●

Only one set of recovery discs or one recovery flash drive can be created per computer.

NOTE:

If you are creating recovery discs, number each disc before inserting into the optical drive.

●

If necessary, you can exit the program before you have finished creating the recovery discs or recovery flash drive. The next time you open Recovery Manager, you will be prompted to continue the backup creation process.

To create a set of recovery discs or a recovery flash drive:

1.

Select Start > All Programs > Recovery Manager > Recovery Media Creation.

2.


90 Chapter 7 Backup and recovery

Performing a system restore

Recovery Manager software allows you to repair or restore the computer to its original factory state.

Recovery Manager works from recovery discs, a recovery flash drive, or from a dedicated recovery partition (select models only) on the hard drive.

NOTE:

A system restore needs to be performed if the computer hard drive has failed or if all attempts to correct any functional computer issues fail.

A system restore should be used as a final attempt to correct computer issues. Note the following when performing a system restore:

●

You can restore only the system that you have previously backed up. HP recommends that you use HP Recovery Manager to create either a set of recovery discs or a recovery flash drive as soon as you set up the computer.

●

Windows has its own built-in repair features, such as System Restore. If you have not already tried these features, try them before using Recovery Manager.

●

Recovery Manager restores only software that was preinstalled at the factory. Software not provided with this computer must be downloaded from the manufacturer's Web site or reinstalled from the disc provided by the manufacturer.

Restoring using the dedicated recovery partition (select models only)

When using the dedicated recovery partition, there is an option to back up pictures, music and other audio, videos and movies, recorded TV shows, documents, spreadsheets and presentations, e-mails,

Internet favorites and settings during this process.

To restore the computer from the recovery partition, follow these steps:

1.

Access Recovery Manager in either of the following ways:

●

Select Start > All Programs> Recovery Manager > Recovery Manager.

– or –

●

Turn on or restart the computer, and then press esc while the “Press the ESC key for

Startup Menu” message is displayed at the bottom of the screen. Then, press f11 while the “F11 (System Recovery)” message is displayed on the screen.

2.

Click System Recovery in the Recovery Manager window.

3.


Performing a system restore 91

Restoring using the restore media

1.

If possible, back up all personal files.

2.

Insert the first recovery disc into the optical drive on your computer or an optional external optical drive, and then restart the computer.

– or –

Insert the recovery flash drive into a USB port on your computer, and then restart the computer.

NOTE:

If the computer does not automatically restart in the Recovery Manager, the computer boot order needs to be changed.

3.

Press f9 at system bootup.

4.

Select the optical drive or the flash drive.

5.


Changing the computer boot order

To change the boot order for recovery discs:

1.

Restart the computer.

2.

Press esc while the computer is restarting, and then press f9 for boot options.

3.

Select Internal CD/DVD ROM Drive from the boot options window.

To change the boot order for recovery flash drive:

1.

Insert the flash drive into a USB port.

2.

Restart the computer.

3.

Press esc while the computer is restarting, and then press f9 for boot options.

4.

Select the flash drive from the boot options window.


Backing up and recovering your information

It is very important to back up your files and keep any new software in a safe place. As you add new software and data files, continue to create backups on a regular basis.

How completely you are able to recover your system depends on how recent your backup is.

NOTE:

A recovery from your most recent backup needs to be performed if the computer has a virus attack or if any major system components fail. In order to correct computer issues, a recovery should first be attempted before a system restore is attempted. You can back up your information to an optional external hard drive, a network drive, or discs.

Back up your system at the following times:

●

At regularly scheduled times

TIP:

Set reminders to back up your information periodically.

●

Before the computer is repaired or restored

●

Before you add or modify hardware or software

Guidelines:

●

Create system restore points using the Windows System Restore feature, and periodically copy them to an optical disc or an external hard drive. For more information on using system restore points, refer to Using Windows system restore points.

●

Store personal files in the Documents library and back up this folder periodically.

●

Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time-saver if you have to re-enter your preferences.

To create a screen shot:

1.

Display the screen you want to save.

2.

Copy the screen image:

To copy only the active window, press alt+fn+prt sc .

To copy the entire screen, press fn+prt sc .

3.

Open a word-processing document, and then select Edit > Paste. The screen image is added to the document.

4.

Save and print the document.

Backing up and recovering your information 93

Using Windows Backup and Restore

Guidelines:

●

Be sure that the computer is connected to AC power before you start the backup process.

●

Allow enough time to complete the backup process. Depending on file sizes, it may take over an hour.

To create a backup:

1.

Select Start > Control Panel > System and Security > Backup and Restore.

2.

Follow the on-screen instructions to schedule and create a backup.

NOTE:

Windows includes the User Account Control feature to improve the security of the computer.

You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.

Using Windows system restore points

A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes.

NOTE:

Recovering to an earlier restore point does not affect data files saved or e-mails created since the last restore point.

You also can create additional restore points to provide increased protection for your files and settings.

When to create restore points

●

Before you add or modify software or hardware

●

Periodically, whenever the computer is functioning optimally

NOTE:

If you revert to a restore point and then change your mind, you can reverse the restoration.


Create a system restore point

1.

Select Start > Control Panel > System and Security > System.

2.

In the left pane, click System Protection.

3.

Click the System Protection tab.

4.


Restore to a previous date and time

To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps:

1.

Select Start > Control Panel > System and Security > System.

2.

In the left pane, click System Protection.

3.

Click the System Protection tab.

4.

Click System Restore.

5.


Backing up and recovering your information 95

8 Power cord set requirements

The wide-range input feature of the computer permits it to operate from any line voltage from 100 to

120 volts AC, or from 220 to 240 volts AC

The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used.

Requirements for all countries

The following requirements are applicable to all countries and regions:

●

The length of the power cord set must be at least 1.5 m (5.0 ft) and no more than 2.0 m (6.5 ft).

●

All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used.

●

The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC, as required by the power system of each country or region.

●

The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320

Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.

96 Chapter 8 Power cord set requirements

Requirements for specific countries and regions

Country/region Accredited agency Applicable note number

Australia

Austria

Belgium

Canada

Denmark

Finland

France

Germany

Italy

Japan

The Netherlands

Norway

The People's Republic of China

South Korea

Sweden

Switzlerland

EANSW

OVE

CEBC

CSA

DEMKO

FIMKO

UTE

VDE

IMQ

METI

KEMA

NEMKO

COC

EK

SEMKO

SEV

1

1

1

2

1

1

1

1

1

3

1

1

5

4

1

1

Taiwan

The United Kingdom

BSMI

BSI

4

1

The United States UL 2

1.

The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

2.

The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.

3.

The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.

4.

The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

5.

The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

Requirements for specific countries and regions 97

9 Recycling

Battery

When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal.

Display

WARNING!

The backlight contains mercury. Caution must be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.

CAUTION:

The procedures in this chapter can result in damage to display components. The only components intended for recycling purposes are the liquid crystal display (LCD) panel and the backlight. When you remove these components, handle them carefully.

NOTE:

Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiai.org

.

This section provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight (1) and the liquid crystal display (LCD) panel (2).

NOTE:

The procedures provided in this chapter are general disassembly instructions. Specific details, such as screw sizes, quantities, and locations, and component shapes and sizes, can vary from one computer model to another.

98 Chapter 9 Recycling

Perform the following steps:

1.

Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly.

2.

Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.

3.

Remove the display bezel 3.

Display 99

4.

Disconnect all display panel cables (1) from the display inverter and remove the inverter 2.

5.

Remove all screws (1) that secure the display panel assembly to the display enclosure.

6.

Remove the display panel assembly (2) from the display enclosure.

7.

Turn the display panel assembly upside down.

8.

Remove all screws that secure the display panel frame to the display panel.

9.

Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the display panel frame.


10.

Remove the display panel frame (2) from the display panel.

11.

Remove the screws (1) that secure the backlight cover to the display panel.

12.

Lift the top edge of the backlight cover (2) and swing it outward.

13.

Remove the backlight cover.

14.

Turn the display panel right-side up.

15.

Remove the backlight cables (1) from the clip (2) in the display panel.

Display 101

16.

Turn the display panel upside down.

17.

Remove the backlight frame from the display panel.

WARNING!

The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.

18.

Remove the backlight from the backlight frame.

19.

Disconnect the display cable (1) from the LCD panel.

20.

Remove the screws (2) that secure the LCD panel to the display rear panel.

21.

Release the LCD panel (3) from the display rear panel.


22.

Release the tape (4) that secures the LCD panel to the display rear panel.

23.

Remove the LCD panel.

24.

Recycle the LCD panel and backlight.

Display 103

Index

A

AC adapter light 13

AC adapter, spare part numbers

25, 26

action keys 8

antenna

locations 6

removal 78

spare part number 23, 28, 79

Antenna Kit, spare part number

23, 28, 79

audio, product description 3

audio-in jack 11 audio-out jack 11

B

base enclosure, spare part

number 20, 27

battery

removal 38 spare part numbers 20, 26, 38

battery bay 14 battery release latch 14

Blu-ray ROM DVD±R/RW Super

Multi Double-Layer Drive

precautions 32

removal 39

spare part number 28

spare part numbers 20, 25,

30, 39

specifications 87

bottom components 14

button component 7

buttons

power 7

TouchPad 10

TouchPad on/off 10

C

Cable Kit

contents 22 spare part number 22, 27

Cable Kit,


cables, service considerations 31

caps lock light 9

chipset, product description 1

components

bottom 14

button 7

display 6

front 12

keys 8

left side 11

lights 9

right side 13

TouchPad 10

computer feet

locations 36 spare part number 20, 28, 36

computer major components 16

computer specifications 85

connectors, service

considerations 31

D

Digital Media Slot 11

display assembly

removal 73


29, 73

subcomponents 23

display bezel

removal 74


Display Cable Kit, spare part

number 23, 27, 78

display components 6

display enclosure, spare part

numbers 23, 27, 28

Display Hinge Kit, spare part

number 23, 27, 78

display panel

product description 2

removal 76


display panel cable

removal 78 spare part number 23, 27, 78

Display Screw Kit, spare part

number 24, 28

display specifications 85

drive light 11

drives, preventing damage 32

DVD±RW and CD-RW Super Multi

Double-Layer Combo Drive

precautions 32

removal 39



30, 39

specifications 87

E

electrostatic discharge 32

equipment guidelines 35

esc key 8

Ethernet, product description 3

external media cards, product

description 4

external monitor port 11

F

fan


feet

locations 36 spare part number 20, 28, 36

fn key 8

front components 12

G

graphics, product description 2

grounding guidelines 32

guidelines

equipment 35

grounding 32

packaging 34 transporting 34 workstation 34

104 Index

H

hard drive

precautions 32


removal 41


26, 27, 29, 41

specifications 86

hard drive bay 14

hard drive cable

illustrated 22

removal 42

Hard Drive Hardware Kit, spare

part number 20, 25, 27, 41

hard drive isolator

ilustrated 25

removal 42

hard drive shield, illustrated 25

HDMI port 11 headphone jack 11

heat sink

removal 67


30, 67

hinge

removal 77


hinge cover

removal 75


K

key components 8

keyboard


removal 46


29, 46

keys

action 8 esc 8 fn 8

Windows application 8

Windows logo 8

L

LED board


left-side components 11

light components 9

lights

AC adapter 13

caps lock 9

drive 11

optical drive 13

power 9, 11

TouchPad 9, 10

webcam 6

wireless 9

M

mass storage device

precautions 32

removal 41

spare part numbers 24, 41

memory module


removal 43

spare part numbers 20, 26, 43

microphone

location 6


microphone jack 11

model name 1

monitor port 11

N

network jack 11

O

operating system, product

description 5

optical drive

location 13

precautions 32


removal 39


28, 30, 39

specifications 87

optical drive bay space saver,

spare part number 20, 25, 30,

39

optical drive bracket, removal 40

optical drive cable

illustrated 22

removal 58

optical drive light 13

P

packaging guidelines 34

plastic parts, service

considerations 31

Plastics Kit, spare part number

21, 28, 39

pointing device, product

description 4 ports, product description 4

power button 7

power button board


power connector 13

power connector cable

removal 61

spare part number 18, 27

power cord

set requirements 96

spare part numbers 25, 26

power light 9, 11

power requirements, product

description 4

processor


removal 70


27, 30, 70

product description

audio 3

chipset 1

display panel 2

Ethernet 3

external media cards 4

graphics 2 hard drives 2

keyboard 4

memory module 2

microphone 3

operating system 5

optical drive 3

pointing device 4 ports 4 power requirements 4

processors 1 product name 1

security 4

serviceability 5

video 3 wireless 3

Index 105

product name 1

R

removal/replacement

preliminaries 31

procedures 35

right-side components 13

RJ-45 jack 11

RTC battery


Rubber Feet Kit, spare part

number 20, 28, 36

S

Screw Kit, spare part number 25,

28

security cable slot 13

security, product description 4

service considerations

cables 31 connectors 31 plastic parts 31

service cover

removal 39


service tag 15, 36

serviceability, product

description 5

Setup Utility (BIOS) 80

Speaker Kit, spare part number

18, 28, 57

speakers

location 12


specifications

Blu-ray ROM DVD±R/RW

Super Multi Double-Layer

Drive 87

computer 85 display 85

DVD±RW and CD-RW Super

Multi Double-Layer Combo

Drive 87

hard drive 86

optical drive 87

system board

removal 62


29, 30, 62

system boards

spare part numbers 30

System Diagnostics 80

T

tools required 31

top cover

removal 49


29, 49

TouchPad button 10

TouchPad button board


TouchPad cable

disconnection 51

illustrated 22

TouchPad components 10

TouchPad LED board


TouchPad light 9, 10

TouchPad on/off button 10

TouchPad zone 10

transporting guidelines 34

U

USB board

removal 60


USB port 11, 13

V

vent 11, 14

video, product description 3

W

webcam light 6 webcam, location 6

webcam/microphone module


Windows application key 8

Windows logo key 8

wireless antenna

locations 6

removal 78


wireless light 9

wireless, product description 3

WLAN module

removal 44


28, 30, 44

workstation guidelines 34

106 Index

No results