Cybex Commander AutoView Commander Installer/User Guide
Iklan
Iklan
AutoView Commander
Installer/User Guide
4991 Corporate Drive
Huntsville, Alabama 35805-6201 • USA
256-430-4000 (Fax) 256-430-4030 www.cybex.com
AutoView Commander Installer/User Guide
AutoView Commander
Installer/User Guide
Cybex Computer Products Corporation
4991 Corporate Drive
Huntsville, Alabama 35805-6201 • USA
256-430-4000 (Fax) 256-430-4030 www.cybex.com
©1999 Cybex Computer Products Corporation. All rights reserved.
IBM, PC, PC/AT and PS/2 are registered trademarks of International Business Machines Corporation.
Microsoft and Kensington are registered trademarks of their respective companies. Logitech, Mouseman and
Trackman are trademarks of Logitech, Inc. Cybex is a registered trademark of Cybex Computer Products
Corporation. AutoView, Commander, AutoBoot, RSP, 4xP, 1xP and all part numbers are trademarks of Cybex
Computer Products Corporation. IntelliMouse is a trademark of Microsoft Corporation.
AutoView Commander Installer/User Guide
FCC Notification
Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
Canadian Notification
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference
Regulations of the Canadian Department of Communications.
Le present appareil numerique n'emet pas de bruits radioelectriques les limites applicables aux appareils numeriques de la class A prescrites dans le Reglement sur le brouillage radioelectrique edicte par le ministere des
Communications du Canada.
Table of Contents
Chapter 1 - Product Overview
Feature Overview ...................................................................................................................................... 1
Compatibility ............................................................................................................................................. 3
Chapter 2 - Installation
Basic Install ................................................................................................................................................ 5
Advanced Install ....................................................................................................................................... 8
Chapter 3 - Basic Operations
Overview ...................................................................................................................................................... 9
Keyboard Control .................................................................................................................................. 10
Keyboard Switching ............................................................................................................................. 11
System Control & Maintenance ....................................................................................................... 12
Chapter 4 - On-Screen Display Operations
Activating OSD ...................................................................................................................................... 13
The OSD Window .................................................................................................................................. 14
The Command Menu ........................................................................................................................... 15
Basic Channel Maintenance ............................................................................................................. 16
The ID Window ...................................................................................................................................... 18
Administrator Functions ..................................................................................................................... 20
Chapter 5 - Channel Scanning
Choosing a Scanning Method .......................................................................................................... 23
Setting the Scanning Order ............................................................................................................... 24
Turning Scanning On and Off ........................................................................................................... 24
Setting the Scanning Dwell Time .................................................................................................... 25
Scanning and Security ......................................................................................................................... 26
Chapter 6 - Appendices
A: Specifications .................................................................................................................................... 27
B: Pairing .................................................................................................................................................. 28
C: Troubleshooting ................................................................................................................................ 34
D: Problem Report ................................................................................................................................. 39
AutoView Commander Installer/User Guide
INSTRUCTIONS: The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.
DANGEROUS VOLTAGE: The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product's enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
PROTECTIVE GROUNDING TERMINAL: A terminal which must be connected to earth ground prior to making any other connections to the equipment.
POWER ON: This symbol indicates the principle on/off switch is in the on position.
POWER OFF: This symbol indicates the principle on/off switch is in the off position.
1
Feature Overview
Product Overview
Expansion for up to 64 computers
AutoBoot technology
On-screen display capability
The AutoView Commander allows you to control up to 64 PCs with one keyboard, monitor and mouse. Each computer can be up to 30 feet away from the AutoView. The AutoView works with IBM PC/AT and PS/2 systems, and 100% compatible machines with support for VGA, SVGA, XGA and
XGA-II video. PS/2 keyboard and PS/2 mouse peripherals are supported through the rear of the unit.
An AutoView unit will support from one to eight attached PCs, or channels.
If more than eight channels are needed, multiple units can be cascaded together for expansion. Up to 2 tiers of units can be connected for a total of 64 attached computers in one system.
The AutoBoot feature boots all attached servers during initial power-up or after a power failure. PCs are booted transparently without operator intervention, and may be powered-up one-at-a-time or all at once. When the power stabilizes, a channel may be selected. The first available channel is automatically selected upon power-up of the base AutoView.
Configure and control your AutoView with on-screen menuing! Name your computer channels anything you wish, then select the desired computer from an easy-to-use menu. Secondary menus let you configure and initiate channel scanning and other system features.
Advanced security for total control over system access
Use the advanced bi-level security feature to configure and control server access for every type of user in the system. The administrator has full access privileges; individual users can have viewing or viewing/editing capability for each attached server.
IntelliMouse support
The AutoView offers full support for the Microsoft IntelliMouse.
1
AutoView Commander Installer/User Guide
OSD Configuration
Utility
The OSD Configuration Utility allows the administrator to easily configure and download a channel list with defined users and access privileges to the entire system. This utility will also read and save your current configuration for extra security.
Push-button & keyboard switching
In addition to using the on-screen menus, you can switch computer channels in one of three easy ways: via the AutoView channel pushbuttons, with the Scan button or with a simple keyboard sequence.
“Keep Alive” feature
PS/2 mouse translation
Built-in scanning capabilities
Status indicator
LEDs
AutoView’s “Keep Alive” feature allows attached servers to power the unit in the event of an AutoView power failure. This prevents attached PCs from locking up and keeps you from losing time and data.
For added compatibility with your current equipment, AutoView features
PS/2 mouse translation capability. Operated through the AutoView, your
PS/2 mouse will work with any attached PC - regardless of whether the computer is serial or PS/2 mouse compatible!
A built-in scanning feature allows you to automatically monitor, or scan, your PCs without intervention. When keyboard activity is detected, scanning is suspended until all activity stops. Scanning then resumes with the next channel in sequence.
Indicator LEDs give you constant readings on the status of your AutoView unit. Status, scanning and channel LEDs take the guesswork out of system operation and diagnostics.
A typical AutoView configuration is shown below.
2
/
A
B
C
D
E
F
G
H
STEP/
SCAN
ST ATUS
Product Overview
Compatibility
PS/2 peripherals
XGA/XGA-II support
The AutoView requires a PS/2 mouse and keyboard. The following mice are known to be compatible:
IBM PS/2-style
Kensington
Logitech Trackman
Microsoft Serial-PS/2 mouse
Logitech Mouseman (PS/2) Microsoft IntelliMouse
Other manufacturers' mice may operate with the AutoView. If you experience problems using an untested mouse, contact Cybex Technical
Support with the manufacturer and model number of the mouse.
If you wish to use XGA or XGA-II video, you will need to purchase an adaptor available through Cybex.
3
AutoView Commander Installer/User Guide
2
Basic Install
Installation
1. Power down all computers that will be part of your AutoView
system.
Connecting your Peripherals
2. Locate your PS/2 keyboard, VGA video monitor and PS/2 mouse.
3. Plug your VGA monitor cable into the port labeled on the back of your AutoView. Plug your PS/2 keyboard cable and your PS/2 mouse cable into the ports labeled and respectively.
USER
A
E
SETUP
VGA MONITOR CABLE
PS/2 MOUSE CABLE
PS/2 KEYBOARD CABLE
5
AutoView Commander Installer/User Guide
Connecting Computers to the AutoView
4. Locate your first input cable. It will have a 25-pin “D” connector at one end. Plug this cable into any lettered channel port on the rear of the
AutoView. The other end of the input cable will have five connectors: a 15-pin “HDD” connector for your video, a 5-pin DIN/6-pin miniDIN connector for an AT or PS/2 keyboard connection, and a 9-pin serial/
6-pin miniDIN connector for a serial or PS/2 mouse connection. The
PS/2 mouse connector is designated by a yellow band or mouse icon.
Use only the keyboard and mouse connectors that are appropriate for your PC, and leave the others unconnected.
Plug these connectors into the matching ports on your computer.
MOUSE PORT
KEYBOARD
PORT
VIDEO
PORT
100-240V~, .1a, 50/80Hz
T 2A, 250 V
AC
PA TENT
PENDING
USER
H
G
F
E
D
C
MADE IN USA
B
A
5. Locate your next input cable. Repeat step 4 until all computers are properly attached to the AutoView.
6
Installation
6. Locate the power cord that came with your AutoView unit. Plug it into the IEC power connector on the AutoView. Make sure that the power switch is off, then plug the other end of the power cord into an appropriate AC wall outlet. This outlet must be near the equipment and easily accessible to allow for unplugging prior to any servicing of the unit.
!
1
0
100-240V ,
.1A,
50/60 Hz
7. Power-up your AutoView unit first, then all attached computers.
The AutoView and all attached computers should be powered-down before servicing the unit. Always disconnect the power cord from the wall outlet.
7
AutoView Commander Installer/User Guide
Advanced Install
Attaching Multiple AutoView Units
1. Follow steps 1-6 of the Basic Install section.
2. Plug the 25-pin “D” connector of your input cable into any available channel port on the rear of your base AutoView unit.
3. Plug the 15-pin video connector on the other end of the cable into the port labeled on your first cascading AutoView unit. Plug the PS/2 mouse connector, designated by a yellow band or mouse icon, into the
port. Plug the remaining 6-pin miniDIN keyboard connector into the
port. The 9-pin serial and 5-pin DIN connectors are not used for cascading.
PS/2 MOUSE
CONNECTOR
B
F
B
F
C
G
C
G
D
H
D
H
CASCADING UNIT
BASE UNIT
VGA VIDEO
CONNECTOR
USER
A
E
A
E
USER
SETUP
1
!
0
100-240V ,
.1A,
50/60 Hz
!
1
0
100-240V ,
50/60 Hz
.1A,
SETUP
PS/2 KEYBOARD CONNECTOR
4. Repeat steps 2-3 for every cascaded AutoView unit in your system.
5. Power-up your AutoView unit(s) first, then all attached computers.
8
Overview
3
Basic Operations
Your AutoView may be operated in a non secure (no password required) or secure (password required) mode. All units ship defaulted to the nonsecure mode. For information on implementing password security see the
“Administrator Functions” section of chapter 4.
PCs may be powered-up one-at-a-time or all at once. No operator intervention is required during booting. As the system stabilizes, the green LEDs over each channel will light, indicating that the attached computer is powered on. The amber LED will light at the active computer.
A PC may now be selected via the on-screen display menu or, if you are in non-secure mode, channel push-buttons, the Scan button or keyboard hotkey sequence.
The Scan push-button has two LEDs over it. Press the button momentarily to switch to the next computer in sequence. The amber LED will light briefly during the channel switch. Press and hold the button for 1 second to initiate channel scanning. The green LED will light while you are in scan mode.
There are two status LEDs. The red LED lights if an internal failure occurs.
The green LED will blink for several seconds during power-up while the system performs a self-diagnostic. After initialization, the green LED remains lit during normal operation and blinks only when you are in
Command Mode.
/
ON-LINE
SELECTED
A B
C D
E F G H
STEP/
SCAN STATUS
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AutoView Commander Installer/User Guide
Keyboard Control
The following notational conventions appear throughout this chapter to illustrate commands for operating the AutoView. Whenever you see one of the symbols listed on the left side of the table, substitute the corresponding steps or values listed on the right side of the table.
Convention Key Sequence or Value
<CM>
<Enter>
Addr
<ESC>
Enter Command Mode:
1. Press and hold down the ‘Num Lock’ key.
2. Press and release the minus (-) key on the numeric keypad.
3. Release the ‘Num Lock’ key.
Note: For alternate hot-key sequences, see ‘System Control &
Maintenance’ later in this chapter.
Press the ‘Enter’ or ‘Return’ key. The <Enter> command is used to execute an instruction and exit from Command Mode.
The letters over the push-buttons on your AutoView are your PCs' addresses. Enter the letter, A-H, for the PC you're selecting. For cascaded systems, enter the address of the base unit first.
Example: You have an AutoView unit cascaded from channel B of your base unit. To access the PC at channel C of this second
(cascaded) unit, enter BC.
Press the ‘Escape’ key. The <ESC> command is used to exit
Command Mode without executing an instruction.
10
Basic Operations
Keyboard
Switching
One of the ways to change the active channel in a non-secured AutoView system is by entering a short sequence of keystrokes on the keyboard. This is called keyboard, or hot-key, switching.
Note: Hot-key switching is only available in the default non-secure state.
For more information on secure versus non-secure operation, see the ‘Administrator Functions’ section of Chapter 4.
The first set of keystrokes places your system in Command Mode. As long as you are operating in Command Mode, whatever you type will be interpreted as channel switch commands until the Enter or the Escape key is pressed to terminate Command Mode. None of the keystrokes entered will be forwarded to the attached computer until you exit Command Mode.
Next, enter the address
(Addr) for the channel you wish to select.
Press Enter to accept the new channel. The following command line shows the proper format used to switch your active channel via keyboard.
Key Sequence
<CM>Addr<Enter>
Action
Selects an active channel via keyboard.
Below is a sample of a keyboard switching session, with an accompanying explanation for each step.
Key Sequence Action
1. <CM>E<Enter>
2. <CM>CF<Enter>
3. <CM>G<Enter>
4. <CM>BA<ESC>
Selects Channel E on the base unit as the active channel.
Selects the AutoView attached to channel C on the base unit, then selects channel F on the cascaded unit.
Selects Channel G on the base unit as the active channel.
Exit Command Mode. The instruction is not executed. Channel
G is still the active channel.
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AutoView Commander Installer/User Guide
System Control &
Maintenance
The following commands are used for system control and maintenance.
Enter the command sequences to perform the actions described in the table below.
Key Sequence
<CM>Kn<Enter>
<CM>MR<Enter>
<CM>MW<Enter>
<CM>AV<Enter>
<CM>H1<Enter>
<CM>H2<Enter>
<CM>H3<Enter>
Action
Sets the keyboard scan set where n is a scan set number 1-3.
If you hot-plug your mouse cable, you may experience a loss of mouse signal. Use this command to restore the signal if you are using a PC with a standard PS/2 mouse driver.
If you hot-plug your mouse cable, you may experience a loss of mouse signal. Use this command to restore the signal if you are using a PC with a Microsoft IntelliMouse driver.
Displays the current firmware version of the processors inside your AutoView unit. You must be either at a DOS prompt or in a text editor/word processor to view this information.
Changes the hot-key sequence to the default:
1. Press and hold down the ‘Num Lock’ key.
2. Press and release the minus (-) key on the numeric keypad.
3. Release the ‘Num Lock’ key.
Changes the hot-key sequence to the 1st alternate:
1. Press and hold down the ‘Num Lock’ key.
2. Press and release the asterisk (*) key on the numeric keypad.
3. Release the ‘Num Lock’ key.
Changes the hot-key sequence to the 2nd alternate:
1. Press and hold down the ‘Control’ key.
2. Press and release the tilde (~) key.
3. Release the ‘Control’ key.
Use this command to resynchronize the mouse after a device or computer hot-plug. Repeat, if necessary, until synchronization is re-established.
Note: Using this command while the mouse is operating correctly will cause the mouse to lose sync.
12
4
Activating OSD
On-Screen Display
Operations
Activate on-screen display (OSD) by pressing either of the keyboard Control keys twice within one second. In nonsecure mode, this brings up the main
OSD Window, “Administrator Channel List”.
In secure mode, activating OSD will bring up the “User Login” window.
Type in your user name and press Enter. The system administrator should login as “Admin”, “Root” or “Administrator”. If the user name is valid, the password window will appear. Type your password and press
Enter. This will bring up your “Channel List”. If there is no keyboard activity, the login window will timeout after 5 minutes and go to a Cybex screen saver. Press any key to restore the login prompt.
Note: All AutoView units ship in the default non-secure state. For more information on secure versus non-secure operation, see the section
‘Administrator Functions’.
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AutoView Commander Installer/User Guide
The OSD Window
This window lists all named channels in your AutoView system. They will be listed alphabetically with their channel addresses and access status beside them. When in secure mode, only the channels that are accessible to the logged in user will be listed. (See the section
‘Administrator Functions’ for more information.)
Program Manager
?
Cybex Control Panel
Administrator Channel List
Name
Accounting
Engineering
Jene's PC
Mail Server
Pam's PC
Shop Floor
Address
F
E
C
A
B
D
Access
K
K
V K
V K
V K
K
F10-Logout
THE MAIN OSD WINDOW
Use your up and down arrow keys, the page up and down keys, or your mouse to select a channel. Move immediately to the top or bottom of the list with the home and end keys. Press a letter while in the main OSD
Window, and the Highlight Bar moves to the first channel name beginning with that letter. Press the letter repeatedly to scroll through all channels that begin with that letter from top to bottom. Press Enter to make the switch. To exit the OSD Window without changing channels, press Esc.
To manually logout when in secure mode, press F10.
14
On-Screen Display Operations
The Command
Menu
Once you have activated the main OSD Window, you can open the Command
Menu by either pressing the Control key twice or by typing ALT-M.
The Command Menu options are selected in the same manner as channels in the OSD Window. Scroll the Highlight Bar up and down and press Enter when your selection is highlighted.
Program Manager
Cybex Control Panel
Administrator Command Menu
Channel Maintenance
Administrator Functions
Turn Scanning ON
Scanning Order
Sequential Scan Dwell Time
Reset Standard Mouse/Keyboard
Reset Wheel Mouse/Keyboard
ENTER-accept ESC-previous
THE COMMAND MENU
If you are operating in non-secure mode or are the system administrator, you will have several options that do not appear in the User level Command
Menu: Channel Maintenance, Administrator Functions and Sequential
Scan Dwell Time. Channel Maintenance and Administrator Functions are both covered in separate sections in this chapter. Scanning is covered in
Chapter 5.
If you experience a loss of mouse signal while using the AutoView, select the ‘Reset Standard Mouse/Keyboard’ option from this menu for a PC with a standard mouse driver or ‘Reset Wheel Mouse/Keyboard’ if you are using a PC with a Microsoft IntelliMouse driver. This will reset and in most cases restore your mouse signal. These commands are equivalent to the
<CM>MR<Enter> and <CM>MW<Enter> keyboard command listed in the ‘System Control & Maintenance’ section of this manual.
Choose the option ‘Version Information’ to display on your monitor the current version level of your OSD firmware. Press the Esc key to clear this information from your screen.
15
AutoView Commander Installer/User Guide
Basic Channel
Maintenance
The Channel Maintenance Menu is accessed from the Administrator
Command Menu, and is available if you are operating in non-secure mode or if you are the system administrator. Here you can add, delete or alter individual channels.
Program Manager
?
Cybex Control Panel
Configure Channel
Add Channel
Delete Channel
Change Channel Name
Change ChannelAddress
Dwell Time For ID window
Options For ID window
Alpha Scan Dwell Time
Games
ENTER-accept ESC-previous
THE CHANNEL MAINTENANCE WINDOW
Adding New Channels (base unit only)
1. Select ‘Add channel’ from the Channel Maintenance Menu. Type in a new channel name, up to 14 characters long, and press Enter.
2. Type in the channel letter for the PC you are naming and press Enter.
3. When prompted for another cascade level, type N and press Enter.
Press Esc at any point to exit this operation without adding the channel.
Adding New Channels (with a cascaded unit)
1. Select ‘Add channel’ from the Channel Maintenance Menu. Type in a new channel name, up to 14 characters long, and press Enter.
2. Type in the AutoView channel letter that corresponds to the port that the second cascaded AutoView unit is attached to and press Enter.
16
On-Screen Display Operations
3. When prompted for another cascade level, type Y and press Enter.
4. Enter the letter that corresponds to the computer port on the cascaded
AutoView you are adding and press Enter.
5. When you have finished adding levels (up to two total), type N when prompted for another cascade level and press Enter.
Press Esc at any point to exit this operation without adding the channel.
Deleting an Existing Channel
1. Highlight the channel you wish to delete in the main OSD Window.
2. Press the Control key twice or type Alt-M to access the Command Menu.
3. Select ‘Channel maintenance’ from the Command Menu.
4. Choose the ‘Delete channel’ option.
5. Type Y or N at the prompt to confirm the deletion and press Enter.
Changing Channel Names and Addresses
1. Highlight the channel you wish to change in the main OSD Window.
2. Press the Control key twice or type Alt-M to access the Command Menu.
3. Select ‘Channel maintenance’ from the Command Menu.
4. Choose the appropriate option.
5. Enter the new channel name or address and press Enter to accept.
Press Esc at any point to exit this operation without saving the changes.
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AutoView Commander Installer/User Guide
The ID Window
The ID Window appears when you change channels and displays the name of the selected channel. This window can be individually configured for each channel in your system. The characteristics of the ID Window can be changed from the Channel Maintenance Menu. This option is only available if you are operating in non-secure mode or if you are the system administrator.
Changing the Size, Color and Position of the ID Window
1. From the main OSD Window, press the Control key twice or type Alt-M to access the Command Menu.
2. Select ‘Channel maintenance’ from the Command Menu.
3. Choose the option ‘Options for ID window’.
Follow the procedures outlined in the table below to change the size, color or position of your ID Window.
Operation
Move the ID Window
Change window background color
Change text color
Change window size
Procedure
Use the arrow keys or mouse to move the ID
Window's position on the monitor. If the window flickers but does not move, continue tapping the arrow keys until it moves back into range.
Press the <PAGE UP> key to cycle through the available window background colors.
Press the <PAGE DOWN> key to cycle through the available text colors.
Use the (+) and (-) keys to change the length of the ID Window.
4. Press Enter to accept the changes or press Esc to exit the menu without saving the changes.
18
Setting the ID Window Dwell Time
This menu selection lets you set the time that the ID Window remains on screen after a channel switch. Each channel can be configured independently. The default time is set for 5 seconds.
1. From the main OSD Window, press the Control key twice or type Alt-M to access the Command Menu.
2. Select ‘Channel maintenance’ from the Command Menu.
3. Choose the option ‘Dwell time for ID window’.
4. Enter a number between 0-255 seconds. Entering 0 disables the ID
Window. Entering 255 allows the ID Window to stay on screen the entire time the channel is active.
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AutoView Commander Installer/User Guide
Administrator
Functions
The Administrator Functions Menu is accessed from the Command Menu.
Here, you can create an administrator password, set a system logout time and create individual user logins with specific access and privileges. This
menu is only used if you are running your system in secure
mode. If you configure an administrator password from this menu, your system will then be in secure mode. A lock symbol will appear to the right of the menu headings to indicate secure operation. If you wish to keep your system in the default non-secure mode, return to the Command Menu. For the differences between secure and non-secure modes, see below.
Differences between Secure and Non-Secure Operating Modes
Administrator Password
Entering an administrator password places your system in secure mode.
Non-secure systems do not use passwords. To return your system to the default of non-secure mode, simply delete the administrator password.
When the administrator password is enabled, user passwords must also be entered or the switch will not be completely secure. The default for users is no password. Simply hit the enter key at the prompt.
Logout Capability
You have the option of automatically logging out of the system after an administrator defined period of inactivity. Timeout values can be set from
0 to 60 minutes. A value of 0 keeps the user logged in continuously. When the timeout is reached, the current channel is deselected and the display goes to screen saver mode. Users must login again to access system computers. This option is only available in secure mode.
Multiple User Logins
You can create up to four user logins in addition to the system administrator. Use these logins to configure and control server access for every type of system user. The administrator has full access privileges; additional users can have viewing or viewing with keyboard and mouse control capability for each attached server. This option is only available in secure mode.
20
Push-Button and Hot-Key Channel Selection
While in secure mode, all front panel push-buttons and hot-key channel selection methods are disabled. (This also includes use of the Cybex
Remote Switch Panel (RSP)) All other hot-key commands remain operational to the administrator only. In non-secure mode, all pushbuttons and hot-key commands function normally.
Creating the Administrator Password
1. Press the Control key twice or type Alt-M to access the Command Menu.
2. Select ‘Administrator Functions’ from the Command Menu.
3. Select ‘Administrator Password’ from the Administrator Menu.
4. Type your password and press Enter. (The password is not case sensitive.)
5. Repeat entry of the password for confirmation.
CAUTION: Security is enabled once the password has been created. Store a copy of your password in a safe place.
You should now see the option ‘F10 - Logout’ at the bottom of your main
OSD Window and a lock symbol to the right of the menu headings.
Setting the Administrator Logout Time
1. Press the Control key twice or type Alt-M to access the Command Menu.
2. Select ‘Administrator Functions’ from the Command Menu.
3. Select ‘Administrator Logout Time’ from the Administrator Menu.
4. Enter the number of minutes you wish to pass without keyboard/ mouse activity before the administrator is automatically logged out of the system. The default of 0 keeps the administrator logged on continuously; 60 is the maximum setting.
21
On-Screen Display Operations
AutoView Commander Installer/User Guide
Setting Up Additional Users
1. Press the Control key twice or type Alt-M to access the Command Menu.
2. Select ‘Administrator Functions’ from the Command Menu.
3. Select ‘Setup User 1’ from the Administrator Menu.
4. Choose the ‘Name’ sub-menu and enter the name for this user.
5. Choose the ‘Password’ sub-menu and enter the password and confirm it for this user. (Passwords are not case sensitive.)
6. Choose the ‘Access’ sub-menu. Here, you will see a listing of all attached servers in the channel list. For each server, choose a level of access for this user by selecting one of the function keys listed on the screen: F5 for no access, F6 for video only or F7 for video and keyboard/mouse capability. The default is set for full access. All changes go into effect as soon as they are made. Press Enter when you have completed your configuration.
7. Choose the ‘Logout Time’ sub-menu. Enter a value in minutes for this user’s logout time. A value of 0 keeps the user logged on continuously;
60 is the maximum setting. The default is set for 5 minutes.
8. Press Enter to accept your selections and repeat steps 3-8 for each remaining user.
22
5
Choosing a
Scanning Method
Channel Scanning
AutoView's scanning feature allows you to automatically monitor, or scan, your computer channels without intervention. When keyboard activity is detected, scanning is suspended until all keyboard activity stops. Scanning then resumes with the next channel in sequence. Mouse activity will not affect scanning in any way. The length of time each channel remains on the screen, or dwell time, is configurable and can be changed at any time.
There are two ways to scan through the channels in your AutoView system, either sequentially or alphanumerically.
Scanning sequentially allows you to view each of your active channels in the order that they are attached to the AutoView. The amount of time each channel remains on the screen, or dwell time, is configurable and is the same for all channels.
Scanning alphanumerically allows you to scan all your channels in alphanumeric order according to the channel list in the main OSD Window.
With this scan method, you can adjust the dwell time for each channel or omit a channel from the scan sequence completely.
Choose whichever method is most appropriate for your configuration.
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AutoView Commander Installer/User Guide
Setting the
Scanning Order
1. From the main OSD Window, press the Control key twice or type
Alt-M to access the Command Menu.
2. Choose ‘Scanning order’ from the menu.
3. Select either ‘Sequential order’ or ‘Alphanumeric order’.
4. Press Enter.
Turning Scanning
On and Off
From the OSD menu.
1.
From the main OSD Window, press the Control key twice or type
Alt-M to access the Command Menu.
2.
Select ‘Turn scanning ON’ or ‘Turn scanning OFF’ from the menu.
This is a toggle option - only one scanning option will show on the menu at any one time.
3.
Press Enter.
With the Scan Button (non-secure mode only)
1.
You may initiate scanning by pressing and holding the Step/
Scan push-button until the SCAN LED lights up.
2.
Scanning may be halted if a channel is selected or if the Step/
Scan push-button is pressed again.
24
Channel Scanning
By keyboard hot-key sequence (System Administrator or non-secure mode only)
The following key sequences control scanning.
Key Sequence
<CM>SG<Enter>
<CM>SH<Enter>
Action
Enables the scan Go command.
Enables the scan Halt command.
Setting the
Scanning Dwell
Time
For Sequential Scanning
1. From the main OSD Window, press the Control key twice or type
Alt-M to access the Command menu.
(System
Administrators and non-secure mode users.)
2. Choose the option ‘Sequential Scan Dwell Time.’
3. Enter a number between 2-60 seconds. The value you enter will be the dwell time for each active channel in the system.
For Alphanumeric Scanning
1. Highlight the channel that you wish to configure in the main
OSD Window.
.
2. Next, press the Control key twice or type Alt-M to access the
Command Menu.
3. Select ‘Channel Maintenance’ from the Command Menu.
4. Choose the option ‘Alpha Scan Dwell Time’.
5. Enter a number between 0-255 seconds. Enter 0 to skip a channel during scanning.
25
AutoView Commander Installer/User Guide
Scanning and
Security
In non-secure mode, you may scan your channels either alphanumerically according to your channel list or sequentially through all attached servers. Note that with sequential scanning, you will pause at every active channel, regardless of whether that channel has been added to the channel list or not.
In secure mode, you will only scan through channels that appear on the channel list, regardless of the scanning method chosen.
26
6
A: Specifications
Appendices
Mechanical
Height: 1.7" (4.5 cm)
Width: 17.2" (43.7 cm)
Depth: 6.5" (16.51 cm)
Environmental/
Power
Weight: 4.2 lbs (1.91 kg)
Operating Temperature: 41
°
(5
°
C) to 104
°
(40
°
C)
Storage Temperature: -4
°
(-20
°
C) to 122
°
(50
°
C)
Input Power: 8.0 W
Operating Voltage: 100 - 240 VAC
Power Frequency: 50 - 60 Hz
Supported Hardware
Computer: IBM PC/AT, PS/2 and 100% compatibles
Video Modes: VGA, SVGA, (XGA, XGA-II with adaptor)
Maximum Resolution: 1280 x 1024 @ 60 Hz
Peripherals: PS/2 keyboard, PS/2 mouse, IntelliMouse
(PS/2 only)
Agency Approvals
UL 1950, CSA C22.2 No. 950, EN60950
FCC part 15A, EN55022, EN50082
27
AutoView Commander Installer/User Guide
B: Pairing
Pairing connects two AutoView units serially, allowing access to 16 computers with one keyboard, monitor and mouse without using a computer port. It is used in place of cascading two units. To pair your
AutoView units, use the instructions below instead of those given in the
Installation chapter.
Initial Configurations
1. Select one of your two AutoView units to be used as the slave unit.
2. Connect your VGA monitor cable to the port labeled on the back of this unit. Next, connect your keyboard to the port labeled on the same unit.
A
E
USER
SETUP
3. Locate the power cord that came with your AutoView unit. Plug it into the IEC power connector on the AutoView. Make sure that the AutoView power switch is off, then plug the other end of the power cord into an appropriate AC wall outlet. This outlet must be near the equipment and easily accessible to allow for unplugging prior to any servicing of the unit.
1
!
0
100-240V ,
.1A,
50/60 Hz
28
Appendices
the On-Screen Display system. The Administrator Channel list will appear in a pop-up menu.
Command Menu.
Program Manager
Cybex Control Panel
Administrator Command Menu
Channel Maintenance
Administrator Functions
Turn Scanning ON
Scanning Order
Sequential Scan Dwell Time
Reset Standard Mouse/Keyboard
Reset Wheel Mouse/Keyboard
ENTER-accept ESC-previous
6. Using the arrow keys, highlight ‘Administrator Functions’ and press
7. From here, highlight and select ‘Unit Configuration’.
8. Change the unit configuration selection to option 3, ‘Paired (Slave)’.
Program Manager
Cybex Control Panel
Administrator Menu
Select Unit Configuration
1: Tiered (Default)
2: Paired (Master)
3: Paired (Slave)
ENTER-accept
Games
ESC-previous
exit from the OSD menu.
29
AutoView Commander Installer/User Guide
10. Power down the slave AutoView unit and disconnect the keyboard and monitor.
11. Repeat Steps 2-7 with the remaining master AutoView unit.
13. Power down the master unit and disconnect the monitor.
Pairing Connections
1. Locate the pairing cable kit. (CDUAL) It will contain a Y-video cable with two 15-pin male VGA connectors and one 15-pin female VGA connector. It also contains a 9 pin male serial cable.
2. Plug a male VGA connector into the port labeled “VIDEO” on each of the
AutoView units.
SETUP
1
!
.1A,
50/60 Hz
100-240V ,
!
0
1
0
100-240V ,
.1A,
50/60 Hz
SETUP
USER
A
E
A
E
USER
B
F
B
F
C
G
C
G
D
H
D
H
3. Connect the female VGA cable to the end of your monitor cable.
4. Next, connect the serial cable between the ports labeled “SETUP” on the
AutoView units.
SETUP
1
!
.1A,
50/60 Hz
100-240V ,
!
0
1
0
100-240V ,
.1A,
50/60 Hz
SETUP
USER
A
E
A
E
USER
B
F
B
F
C
G
C
G
D
H
D
H
30
Appendices
5. Connect a PS/2 mouse to the master AutoView unit.
Connecting Computers to the AutoView
1. Power down the computers that will be part of your AutoView system.
Make sure that both of your AutoView units are turned off.
2. Locate your first input cable. It will have a 25-pin “D” connector at one end. Plug this cable into any lettered channel port on the rear of the master AutoView. The other end of the input cable will have five connectors: a 15-pin “HDD” connector for your video, a 5-pin DIN/6pin miniDIN connector for an AT or PS/2 keyboard connection, and a
9-pin serial/6-pin miniDIN connector for a serial or PS/2 mouse connection. The PS/2 mouse connector is designated by a yellow band or mouse icon.
Plug these connectors into the appropriate ports on your computer.
KEYBOARD PORT
MOUSE PORT
VIDEO PORT
100-
240V
T 2A
, 25
0 V AC
SERIAL
VIDEO
MSE
KBD
H
G
F
E
D
C
MADE IN USA
B
A
3. Locate your next input cable. Repeat step 2 with all the computers that will be attached to your master AutoView. Next, attach the remaining computers to the slave AutoView.
31
AutoView Commander Installer/User Guide
4. Locate the power cords that came with your AutoView units. Plug each one into the IEC power connectors on the AutoView units. Make sure that the power switches are off, then plug the other end of the power cords into appropriate AC wall outlets. This outlet must be near the equipment and easily accessible to allow for unplugging prior to any servicing of the unit.
!
1
0
100-240V ,
.1A,
50/60 Hz
5. Power-up your slave AutoView first followed by your master AutoView, then all attached computers.
Adding New Channels with Paired Units
1. Select ‘Add Channel’ from the Channel Maintenence Menu. Type in a
2. At the next prompt, type in the letter “A” if the PC is attached to the
4. Type the letter that corresponds to the computer port that the computer
32
Appendices
Note: Keyboard switching is not available on paired units. All other keyboard controls function as described earlier in the manual.
Uninstalling Pairing
Administrator Channel List menu.
4. Change the unit configuration to ‘Option 1, Tiered’.
6. Disconnect the serial and video cables from both AutoView units.
7. Attach a keyboard and monitor directly to the slave unit.
8. Repeat instructions 1-5 on the slave unit.
9. The units may now be cascaded together or used separately.
Note: Please note that the channel list will need to be modified according to the Basic Channel Maintenence instructions in the manual after uninstalling pairing.
33
AutoView Commander Installer/User Guide
C: Troubleshooting
Our Technical Support staff is ready to assist you with any installation or hardware problems you encounter with your Cybex product. If a problem should develop, follow the steps below for the fastest possible service:
1. Check the troubleshooting tables below to see if the problem can be resolved by following the procedures outlined.
2. If you are unable to find a resolution, recreate the problem when possible. Fill out the Problem Report in Appendix D completely.
3. Call Cybex Technical Support for assistance. Have your Problem
Report with you when you call or fax it to Technical Support directly.
To expedite assistance, have this manual with you when you call, along with a copy of your invoice giving the date purchased and other identifying data.
Symptom
No status light
Red status LED lit
Both amber and green
Scan LEDs lit
Green channel LED not lit
Action
Verify unit is turned on. Check power cable. If status light still does not light, turn off the unit and check the fuse located under the power cord connector. If the problem persists, contact Cybex Technical Support.
Internal unit failure. Contact Cybex Technical Support.
If Scan button is depressed for longer than 3 seconds, both LEDs will light momentarily and a reset is sent to the unit. In order to initiate scanning, depress the Scan button for 1-2 seconds only. If both LEDs remain lit, call Cybex Technical Support.
Verify that the computer is powered on. Check the cabling between your computer and the AutoView.
Verify that a keyboard works when plugged directly into your PC. If the problem persists, contact Cybex Technical Support.
34
Appendices
Symptom Action
Unable to hot-key switch to a channel
Verify that no OSD menuing windows are up on your monitor. You must escape from all OSD menus to enable hot-key switching.
Verify that you are not in secure mode. (No lock symbol on OSD screen.)
Verify that you are in hot-key mode by checking to see if the green status LED is blinking. If it is not, press escape and try going into command mode again. If the problem persists, contact Cybex Technical Support.
Unable to push-button switch Verify that the channel being selected is not serving as to a channel an expansion unit.
Verify that you are not in secure mode. (No lock symbol on OSD screen.)
No video
Verify that a computer is attached to that channel. If the problem persists, contact Cybex Technical Support.
Verify that the video cable between the PC and the
AutoView is correctly connected. Verify that the monitor cable is correctly connected to the AutoView.
Power down the computer. Connect the monitor directly to the computer and power up again. If the monitor operates correctly direct to the computer, contact Cybex
Technical Support. If it does not, try another monitor.
Mouse jumps or “hugs” screen If the mouse has been hot-plugged while running in
Windows, you may need to close and restart Windows.
If the mouse still does not function, try the mouse resynchronization command <ZM>. (For instructions on command mode, see 'Basic Operations'.) If the problem persists, contact Cybex Technical Support.
35
AutoView Commander Installer/User Guide
Symptom
Mouse is inoperable on one computer channel
Mouse is inoperable on all computer channel
Action
If the mouse is inoperable on a channel, try the mouse reset command <MR> or <MW> with that PC selected.
(For instructions on command mode, see ‘Basic
Operations’.)
Verify that the cables from the computer to the
AutoView are connected properly.
Make sure that you have keyboard/mouse privileges for that channel.
Verify that the mouse driver and application are configured properly for mouse support.
Verify that the computer works properly with a mouse connected directly to it. If the problem persists, contact
Cybex Technical Support.
Verify that the mouse is plugged into the correct PS/2
port on the back of the AutoView.
Verify that the mouse is PS/2 style and a supported brand. (See the ‘Product Overview’ chapter for more information.)
Try the mouse reset command <MR> or try the ‘Reset standard mouse/keyboard’ command from the OSD
Command Menu for computers using PS/2 mice. Use
<MW> or ‘Reset wheel mouse’ for computers using the
Microsoft IntelliMouse. (For instructions on command mode, see the ‘Basic Operations’ chapter.)
Verify that the mouse works when connected directly to a computer.
Cycle power to the AutoView unit. (You do not have to power down your computers for this.) If the mouse remains inoperable, power down all attached computers, cycle power on the AutoView, then repower the computers. If the problem persists, contact Cybex Technical Support.
36
Appendices
Symptom Action
Keyboard is inoperable on one computer channel
Keyboard is inoperable on all channels
If keyboard does not function on one channel, verify that the cables from the computer to the AutoView are connected properly.
If you are operating in secure mode, verify your keyboard and mouse privileges.
Verify that the keyboard works properly connected directly to the computer. If the problem persists, contact
Cybex Technical Support.
If keyboard does not work on any channel, try the
‘Reset mouse/keyboard’ command from the OSD
Command Menu.
Try a different keyboard. If the keyboard still does not function, cycle the power on the AutoView unit.
Cycle power on all attached computers and the
AutoView unit and try again. If the problem persists, contact Cybex Technical Support.
Keyboard is inoperable after Try changing the keyboard scan set for that channel switching channels by using the keyboard command sequence <Kn>. (For more information, see the ‘Basic Operations’ chapter.)
Characters on screen do not match keyboard input
If you are operating in secure mode, verify your keyboard and mouse privileges. If the problem persists, call Cybex Technical Support.
Try changing the keyboard scan set for that channel by using the keyboard command sequence <Kn>. (For more information, see the ‘Basic Operations’ chapter.) If the problem persists, call Cybex Technical Support.
No keyboard, video or mouse Verify that the cable connecting the two units on expansion unit; base unit together is correctly connected on both ends. (For is functioning properly additional information, see the ‘Installation’ chapter.) If the problem persists, contact Cybex
Technical Support.
37
AutoView Commander Installer/User Guide
Symptom Action
OSD menu does not “pop-up” Verify that you are pressing the Control key twice within one second. If the problem persists, contact
Cybex Technical Support.
Unable to change channels using OSD
Verify that the channel is powered. Check the address configured in OSD. If the computer is powered and the address is correct, call Cybex
Technical Support.
Call Technical Support.
Administrator password is forgotten
User password is forgotten Contact your system administrator.
General Keyboard/Video
Problems
System lockup during
paired operation
If the building has 3-phase AC power, ensure that the computer, the AutoView and the monitor are on the same phase. Best results are obtained when they are on the same circuit.
Use only Cybex supplied cable. Cybex warranties do not apply to damage resulting from user supplied cable.
Do not use a 2-wire extension cord in any Cybex product configuration.
Test AC outlets at computer, AutoView and monitor for proper polarity and grounding.
Use only with grounded outlets at the computer,
AutoView and monitor. When using a backup power supply (UPS), power the computer, AutoView and the monitor off the supply.
If there is no keyboard, mouse or push-button channel selection function, try to bring up the
OSD menu. If it activates, reselect your channel and verify that the channel functions normally. If the problem persists, contact Technical Support.
If the OSD menu does not activate, verify that the serial cable and video cables are securely attached to both boxes. If not, reattach and try the OSD menu again. If the problem persists, contact
Technical Support.
38
Appendices
D: Problem Report
For the best possible service, please fill out this form completely. Have your completed Problem Report with you when you call, or fax it to
Technical Support directly.
Company Name:
Contact Name:
Phone Number: Fax Number:
Service Call Number (if one has been issued):
AutoView Part #:
Name and Model of Monitor:
Serial #:
Name and Model of Keyboard:
Name and Model of Mouse:
Revision:
Firmware Summary (results from <AV> command - see manual for instructions on Command Mode):
Plus One = N1= N2= N3= N4=
Version Information (Select from the OSD Command Menu):
List any non-PC equipment attached to the AutoView. (Include other
Cybex products, additional peripherals, adaptors, etc.):
39
AutoView Commander Installer/User Guide
Problem Description: (Include all affected ports, exact nature of problem, troubleshooting steps taken, etc.)
F
G
H
D
E
B
C
Fill out the chart below, including every computer attached to your
AutoView system.
Port
Computer
Manufacturer/
Model
BIOS
Manufacturer /
Revision
Operating
System
Graphics Card
Name/Model
Video
Resolution /
Scanrate
A
40
Warranty
Cybex Computer Products Corporation warrants to the original retail purchaser that this product is and will be free from defects in materials and workmanship for a period of 12 months from the date of purchase.
Additionally, all Cybex products carry an unconditional 30 day satisfaction guarantee.
If, for any reason, you are dissatisfied with the performance of this product, you may return it to the point of purchase for a refund of the purchase price (excluding shipping charges). This guarantee does not apply to special order products, and may not be available through all resellers. During the warranty period, purchaser must promptly call Cybex for a Return Materials Authorization (RMA) number. Make sure that the RMA number appears on the packing slip, proof of purchase, AND ON THE
OUTSIDE OF EACH SHIPPING CARTON. Unauthorized returns or collect shipments will be refused.
Ship prepaid to: Cybex Computer Products Corporation
4991 Corporate Drive
Huntsville, AL 35805-6201 USA
Telephone: (256) 430-4000
The warranty is void under the following conditions:
1. If non-Cybex approved cabling is attached to the AutoView. Poorly constructed and miswired cabling can diminish video quality and damage equipment. Cybex manufactured cabling is built to high quality standards utilizing overall braided shield to comply with FCC emission standards, and each cable is individually tested under
load.
2. If defect or malfunction was caused by abuse, mishandling, unauthorized repair, or use other than intended.
3. If unauthorized modifications were made to product.
4. If unreported damages occurred in any shipment of the product.
5. If damages were due to/caused by equipment or software not provided by Cybex.
6. If the AutoView is used with non-grounded or incorrectly polarized AC power.
EXCEPT AS SPECIFICALLY PROVIDED ABOVE, CYBEX COMPUTER PRODUCTS CORPO-
RATION MAKES NO WARRANTIES EITHER EXPRESS OR IMPLIED AS TO ANY MATTER
WHATSOEVER, INCLUDING, WITHOUT LIMITATION, THE CONDITION OF THE PROD-
UCT, ITS MERCHANTABILITY, OR ITS FITNESS FOR ANY PARTICULAR PURPOSE. EX-
CEPT AS EXPRESSLY PROVIDED ABOVE, CYBEX COMPUTER PRODUCTS CORPORATION
SHALL NOT BE LIABLE FOR LOSS OF PROFIT, LOSS OF BUSINESS, SPECIAL OR CONSE-
QUENTIAL DAMAGES, OR OTHER FINANCIAL LOSS WHICH MAY BE CAUSED BY, DI-
RECTLY OR INDIRECTLY, THE INADEQUACY OF THE PRODUCT FOR ANY PURPOSE OR
USE THEREOF OR BY ANY DEFECT OR DEFICIENCY THEREIN EVEN IF CYBEX COM-
PUTER PRODUCTS CORPORATION OR AN AUTHORIZED CYBEX DEALER HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES.
AutoView Commander Installer/User Guide
590-055 Rev. A
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