Remote Access Module 3
User's Guide
38HBK00001SBB – Issue 7 (06/2001)
Page 2 - Overview Contents
Contents
Contents................................................................................................................ 2
Introduction ........................................................................................................... 3
Overview............................................................................................................ 3
Security ............................................................................................................. 3
Installation............................................................................................................. 4
Location Requirements...................................................................................... 4
Equipment Supplied & Required........................................................................ 5
Attaching the Mounting Brackets ....................................................................... 5
Installing the Remote Access Module................................................................ 6
Installing for Use With INDeX IVM/CCM............................................................ 7
Using With INDeX CCM Client/IVM ................................................................... 8
Restoring INDeX Remote Access Module Defaults ........................................... 9
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User's Guide
Remote Access Module 3
38HBK00001SBB – Issue 7 (06/2001)
Introduction Overview - Page 3
Introduction
Overview
The Remote Access Module kit is used to provide remote maintenance access to INDeX telephone systems. This guide covers installation and use with the INDeX telephone system
INDeX
Switch
Remote Access Module
Local Modem
The Remote Access Module is factory pre-set to match the default baud rate of the INDeX system (currently 9600 bps).
–
Previous Remote Access Module Kits
This manual covers Remote Access Module kits based around the ActionTec modem. For kits based around any other modem refer to the previous issue of this guide.
Security
The Remote Access Module is a useful tool. It allows remote diagnostics of faults and often remote correction without the need for a site visit.
However it also allows a direct route into system programming and administration that could be abused. You must take measures to guard this route.
You must :
– Keep the direct telephone number of Remote Access Module links secure. This also applies to the INDeX system passwords.
– Keep the INDeX system passwords secure.
Remote Access Module 3
38HBK00001SBB – Issue 7 (06/2001)
Page 3
User's Guide
Page 4 - Location Requirements Installation
Installation
Location Requirements
The Remote Access Module is designed for wall mounting near the
INDeX cabinet containing the CPU Cassette. It requires the following:
145mm
Mounting Plates and screws
INDeX Control
Cabinet Serial Ports
9 Pin Serial Lead supplied with
INDeX CU
(CAB-RAM)
Fused Switch
9V DC
Power
Lead
Line Lead
Direct Exchange Line
(DEL) Master Socket
1. A switched and fused mains power socket.
2. A standard direct exchange line master socket (this allows the
Remote Access Module to operate independent of the INDeX system's state).
3. A position which leaves the LED indicator lights on the module's front panel clearly visible.
Rack Systems
Some INDeX systems are installed in a rack. In this case, the
Remote Access Module can be placed in the base of the rack
(directly below the Control Cabinet).
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User's Guide
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Installation Equipment Supplied & Required - Page 5
Equipment Supplied & Required
Before installing, check that you have all the parts and tools required.
Remote Access Module Kit
– The Remote Access Module.
– Wall brackets (two) plus screws (four).
– Plug top 9v DC power supply
– Telephone line lead (2.5m).
–
Serial Lead (0.5m) (for PC connection only – see page 9).
– This Remote Access Module Short Guide.
– Other item may be included at Avayas' discretion.
Tools & part Required
– Two No. 6 Pan or Round head screws plus suitable wall plug fixings.
– Drill, drill bits and screw drivers for the fitting of the above items.
– Narrow cross-head screwdriver.
– For on-site programming, a PC with comms/terminal package and 9-pin serial port.
– Serial Lead (CAB-RAM) supplied with the INDeX CU (for INDeX system programming).
– Floppy disk labelled PACE 56 Modem Drivers & Utilities 1.03
Optional:
– The Remote Access Module provides a socket for a standard telephone. This can then use the direct exchange line when the modem is not active.
Attaching the Mounting Brackets
1. Looking at the base of the unit, there are four fixing screws
(beneath the four stick-on pads).
Note:
Do not remove all of these screws at the same time.
2. Remove two of the pads one one side only, undo and remove the fixing screws. Use two of the longer supplied screws to attach one of the mounting brackets such that the slotted central wall fixing holes are seen from outside the unit. See the
illustration on page 4.
3. Repeat step 2 for the other side of the unit for the remaining mounting bracket.
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Page 5
User's Guide
Page 6 - Installing the Remote Access Module Installation
Installing the Remote Access Module
1. Hold the unit against the wall in its intended position. Using the mounting brackets as a template, mark the position of the fixing hole on each side. These are approximately 145mm apart horizontally.
2. Drill and insert two wall plugs and then mount the Remote
Access Module on the wall.
9V DC SERIAL INTERFACE (DTE)
Line
3. Connect the serial cable (CAB-RAM) from the units
SERIAL
INTERFACE (DTE)
socket (25-pin D-type) to one of the INDeX cabinet's serial ports (9-pin D-types).
– To use the modem link for remote database up and downloads, you
must
connect the serial cable to the first
INDeX serial port.
4. Connect the line lead from the unit's
LINE
socket to the direct exchange line master socket.
– A dedicated direct exchange line
must
be used to allow the unit to operate independent of the INDeX system.
5. Plug the output lead of the Plug Top 9V Power Supply into the female socket and then connect the plug top into a suitable mains power outlet. When power is applied, press the Power
Switch on the front of the unit and the MR light on the unit will illuminate.
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User's Guide
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Installation Installing for Use With INDeX IVM/CCM - Page 7
Installing for Use With INDeX IVM/CCM
The following paragraphs provide the details for instruction details for installation of IND-RAM3 for use with INDeX IVM/CCM. (For details of Network Support Manager and/or KSM Cable, etc. refer to the
IVM/CCM Installation Manuals).
IVM Server Cassette Installation
To install the IND-RAM3 on the IVM Server Cassette (SVRC) perform the following.
1. Insert the floppy labelled PACE 56 Modem Drivers & Utilities
1.03 in the floppy disk drive of the Client PC.
2. Using either the NSM (Net Support Manager) or the KSM Cable connection, connect to the IVM Server Cassette (SVRC) via the
LAN or cable.
3. From the IVM Server Cassette (SVRC), right click on Network
Neighborhood and select Map Network Drive.
4. Browse to network and double click on the ‘ A:\ ‘ floppy disk drive of the Client PC to map the drive.
5. Go to Control Panel and double click on Modems.
6. At the Install New Modem window, tick the box Do not detect
my modem and then click on Next.
7. At the Install New Modem window click on Have disk.
8. At the Install From disk window, in the Copy from
manufacturers files from box, type in the route of the mapped floppy disk drive A:\. Click on OK.
9. At the Install New Modem window, from the Manufacturers list select Pace (PMC Consumer Electronics Ltd.) and from Models list select Pace 56 Voice Modem. Click on Next.
10. Select the available COM port (e.g. COM1) from the Install New
Modem window and click Next.
11. When the message You will need to restart your machine …. is displayed, click on OK then Finish.
12. Close the Modem Properties window. At the message Dial-up
Networking need to be configured …. select NO.
13. Restart the PC and shut down the SVRC manually (by pressing the red button on the front of the cassette). Restart the SVRC cassette.
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User's Guide
Page 8 - Using With INDeX CCM Client/IVM Installation
IVM/CCM Client Installation
To install the IND-RAM3 on the IVM and INDeX CCM Client perform the following.
1. Insert the floppy labelled PACE 56 Modem Drivers & Utilities
1.03 in the floppy disk drive of the Client PC.
2. Go to Control Panel and double click on Modems.
3. At the Install New Modem window, tick the box Do not detect
my modem and then click on Next.
4. At the Install New Modem window click on Have disk.
5. At the Install From disk window, in the Copy from
manufacturers files from box, type in the route of the mapped floppy disk drive A:\. Click on OK.
6. At the Install New Modem window, from the Manufacturers list select Pace (PMC Consumer Electronics Ltd.) and from Models list select Pace 56 Voice Modem. Click on Next.
7. Select the available COM port (e.g. COM1) from the Install New
Modem window and click Next.
8. When the message You will need to restart your machine …. is displayed, click on OK then Finish.
9. Close the Modem Properties window. At the message Dial-up
Networking need to be configured …. select NO.
10. Restart the PC.
Using With INDeX CCM Client/IVM
To use the Remote Access Module with the INDeX CCM Client or to access the INDeX Server Cassette remotely, perform the following:
1. Using the serial cable (0.5m) supplied with the kit, connect the
Remote Access Module to your PC.
2. Ensure that your PC's terminal emulation package (e.g.
HyperTerminal) is set to 9600bps, 8 bits, no parity and 1 stop bit.
3. Enter the AT string: AT&F0
This restores the default setting for the module.
4. Disconnect the serial cable from the PC and Remote Access
Module. For connection to the CCM, use the serial cable (0.5m) supplied with the kit. For connection to the Server Cassette, use the cable supplied with the Server cassette.
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Installation Restoring INDeX Remote Access Module Defaults - Page 9
Restoring INDeX Remote Access Module Defaults
The Remote Access Module is supplied pre-set for operation with an
INDeX system at 9600bps.
To Locally Restore the Remote Access Module Settings:
1. Using the serial cable (0.5m) supplied with the kit, connect the
Remote Access Module to your PC.
2. Ensure that your PC's terminal emulation package (e.g.
HyperTerminal) is set to 9600bps, 8 bits, no parity and 1 stop bit.
3. Enter the AT string:
This sets and stores the preferred settings for INDeX operation as module Profile 0.
The string can be broken down as follows:
&F Restore factory defaults.
&D0
Ignore DTR.
&K0
Disable DTE flow control.
Q1
E0
T
Disables results code.
Echo disabled.
Tone dialling.
S0=1 Answer after first ring.
4. When finished with the local PC connection, enter the AT command
ATE0Q1
to switch of command echo and modem responses.
5. Disconnect the serial cable from the PC and Remote Access
Module. Reconnect the serial cable (CAB-RAM) from the INDeX cabinet to the Remote Access Module .
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User's Guide
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User's Guide
Performance figures and data quoted in this document are typical, and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments to the detailed specifications at its discretion. The publication of information in this document does not imply freedom from patent or other protective rights of Avaya, or others.
Intellectual property related to this product (including trademarks) and registered to Lucent Technologies has been transferred or licensed to Avaya.
This confidential document is the property of Avaya and without its prior written consent may not be disclosed to a third party nor copied.
Copyright 2001 Avaya
Sterling Court
15 - 21 Mundells
Welwyn Garden City
Hertfordshire AL7 1LZ
United Kingdom
Tel: +44 (0) 1707 392200
Fax: +44 (0) 1707 376933
Email: [email protected]
Web: http://www.avaya.com.
Remote Access Module 3
38HBK00001SBB – Issue 7 (06/2001)
