SMART Product Drivers 12
BASIC INSTALLATION AND ADMINISTRATION GUIDE
FOR MAC OS X OPERATING SYSTEM SOFTWARE
Product registration
If you register your SMART product, we’ll notify you of new features and software upgrades.
Register online at smarttech.com/registration .
Keep the following information available in case you need to contact SMART Support.
Serial number:
Date of purchase:
Trademark notice
SMART Notebook, SMART Ink, SMART Response, Senteo, smarttech, the SMART logo and all SMART taglines are trademarks or registered trademarks of
SMART Technologies ULC in the U.S. and/or other countries. Mac, Mac OS, OS X, Apple Remote Desktop, Safari and Finder are trademarks of Apple Inc., registered in the U.S. and other countries. Adobe and Flash are either registered trademarks or trademarks of Adobe Systems Incorporated in the U.S. and/or other countries. All other third-party product and company names may be trademarks of their respective owners.
Copyright notice
© 2014 SMART Technologies ULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language in any form by any means without the prior written consent of SMART Technologies ULC. Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART.
This product and/or use thereof is covered by one or more of the following U.S. patents.
www.smarttech.com/patents
09/2014 smarttech.com/kb/170805
Contents
Chapter 1: Getting started
Computer requirements
Downloading the installer
Performing a basic software installation
Chapter 2: Customizing the software
Installing SMART Install Manager
Using SMART Install Manager
Customizing the software
Removing SMART Install Manager
Chapter 3: Deploying the software
Using Apple Remote Desktop software
Using Terminal
Chapter 4: Removing the software
Appendix A: Languages
Index
11
11
12
13
5
8
9
5
6
17
19
1
1
2
2
i smarttech.com/kb/170805
Chapter 1:
Chapter 1
Getting started
Computer requirements
Downloading the installer
Performing a basic software installation
This guide explains how to customize and deploy the stand-alone version of
SMART Product Drivers and SMART Ink®.
NOTE
For information on customizing and deploying SMART software using the Education Software
Installer, see the
ESI 2014 system administrator’s guide for MAC OS X operating system software
( smarttech.com/kb/170647 ).
This guide is intended for IT administrators and others experienced with customizing, deploying and administering software on Mac computers in a networked environment. To use this guide, you must: l
Know how to complete basic administrative tasks in Mac OS X operating system software such as working in Terminal l
Have administrative privileges and access to servers l
Have access to the Internet
Computer requirements
NOTE
Operating systems and other third-party software released after this SMART software might not be supported.
1
2
2
1 smarttech.com/kb/170805
CHAPTER 1
GETTING STARTED
Before you install the software, ensure your teachers’ computers meet the minimum requirements: l
Intel® Core™ 2 Duo processor or better l
2 GB of RAM l
Free hard disk space:
Software
SMART Product Drivers
SMART Ink
Handwriting recognition
SMART Common Files
Recommended total free hard disk space
Space required
188 MB
24 MB
63 MB
(30-60 MB for additional languages)
938 MB
1.2 GB l
Mac OS X 10.7, 10.8 or 10.9 (Mavericks) operating system software l
Safari application program 5.1 or later
Internet access to download the installer file
Downloading the installer
You can download the installer from the SMART website.
To download the installer from the website
1. Go to smarttech.com/software , click the Choose a version button for the software you want to install, and then select the version of the software you want to install.
2. Click Download.
The
Save As
window appears.
3. Save the file to a temporary location on your computer.
Performing a basic software installation
After you download the installer file, run the file to install the software.
2 smarttech.com/kb/170805
CHAPTER 1
GETTING STARTED
NOTE
IT administrators can customize the software with SMART Install Manager, and then deploy the software over a network. See
on page 5 and
on page 11 for further information.
To install the software using the installer
1. Double-click the smart_product_drivers.dmg file you downloaded in the previous procedure.
2. Click Continue.
3. Read the software license agreement, and then click Continue.
4. If you accept the terms in the software license agreement, click Agree.
OR
If you don’t accept the terms in the software license agreement, click Disagree.
5. Select the check box if you want to join the Customer Experience Program, and then click
Continue.
6. Select the disk on which you want to install the software, and then click Continue.
7. Select the software you want to install.
NOTE
SMART Product Drivers and SMART Ink are selected by default. Handwriting recognition
(English) is selected by default. You can select other languages if you want handwriting recognition in other languages.
8. If you selected SMART Product Drivers in step 7, click its disclosure triangle, and then select
Start SMART System Menu at log in to start the SMART System Menu when you first log on to your computer boxes:
9. If you selected SMART Ink in step 7, click its disclosure triangle, and then select Make SMART
Ink Document Viewer the default PDF viewer to set the SMART Ink Document Viewer as the default program used to open PDF files.
10. Click Continue.
11. Click Install.
A dialog box appears, prompting you for your name and password.
12. Type your name and password, and then click OK.
The installer installs the software you selected in step 7.
3 smarttech.com/kb/170805
Chapter 2:
Chapter 2
Customizing the software
Installing SMART Install Manager
Using SMART Install Manager
Opening an installation package
Saving your changes
Publishing your changes as a PKG file
Customizing the software
Removing SMART Install Manager
SMART Install Manager enables you to customize SMART software installation packages (DMG or
PKG files). Publish your customizations as PKG files and then deploy the PKG files to computers in
Silent mode.
NOTE
You can deploy modifications in PKG files only in Silent mode.
Installing SMART Install Manager
Download and install SMART Install Manager from the SMART Support website.
To install SMART Install Manager from the website
1. Go to smarttech.com/administratordownloads .
2. Scroll to
SMART Notebook collaborative learning software
, click Choose a version, and then select SMART Notebook software > 14 for Mac.
3. Click Download SMART Install Manager, and then click Download.
4. Save the SMART Install Manager.dmg file to your computer.
5. Double-click the SMART Install Manager.dmg file to mount the disk image.
6
7
7
5
6
8
9
5 smarttech.com/kb/170805
CHAPTER 2
CUSTOMIZING THE SOFTWARE
6. Double-click the SMART Install Manager.pkg file.
The SMART Install Manager installation wizard appears.
7. Follow the on-screen instructions.
Using SMART Install Manager
After you install SMART Install Manager, you can start it by opening Finder, browsing to
/Applications/SMART Technologies, and then double-clicking Install Manager.
With SMART Install Manager, you can do the following: l
Open and customize an installation package.
l
Save your changes to the installation package as an XML file.
l
Publish your changes to the installation package as a new PKG file.
Opening an installation package
To customize an installation package, drag its DMG or PKG file into the SMART Install Manager window.
Alternatively, you can browse for installation packages on your computer by clicking .
NOTE
All installation packages you’ve previously opened in SMART Install Manager appear in the
Unmodified Packages
tab.
6 smarttech.com/kb/170805
CHAPTER 2
CUSTOMIZING THE SOFTWARE
After you open an installation package, a set of pages for that installation package appears in
SMART Install Manager. Customize the installation package using the controls on these pages.
Saving your changes
After you customize an installation package, save your changes as an XML file by selecting
File > Save As. When you next start SMART Install Manager, load the XML file by selecting
File > Open, or by opening the PKG file and then selecting File > Import.
NOTE
All XML files you create or open in SMART Install Manager appear in the
Modified Packages
tab of the
Welcome
page.
Publishing your changes as a PKG file
The final step in using SMART Install Manager to customize an installation package is to publish your changes as a PKG file. To do this, select File > Publish, and then use the dialog box to define a location for and create the PKG file.
7 smarttech.com/kb/170805
CHAPTER 2
CUSTOMIZING THE SOFTWARE
Customizing the software
After you’ve opened your install file in SMART Install Manager (see
on page 6), you can customize the software by setting the controls on each page.
Available controls are defined in the following table.
Control Procedure
General Options: Product Selection
SMART Product Drivers Select to install
SMART Product Drivers.
Notes
SMART Ink Select to install
SMART Ink.
General Options: SMART Product Update
Install SMART Product
Update in Full mode
Select to install
SMART Product Update
(SPU) in Full mode.
In Full mode, users can view the installed versions of SMART software as well as their product keys, and download and install updates.
Install SMART Product
Update in Dashboard mode
Select to install SPU in
Dashboard mode.
In Dashboard mode, users can view only the installed versions of SMART software and their product keys.
Do not install SMART
Product Update
Check for updates
Select to not install
SPU.
Type the number of days (1 to 60) between
SPU checks.
This option is available only if you install SPU in Full mode.
By default, SPU checks for product updates every 30 days.
Notify users about
SMART product updates
Disable the Customer
Experience Program on all devices
Select to notify users of available SMART product updates.
General Options: Customer Experience
Enable the Customer
Experience Program on all devices
Select to automatically enable the Customer
Experience Program for all users.
Select to automatically disable the Customer
Experience Program for all users.
This option is available only if you install SPU in Full mode.
8 smarttech.com/kb/170805
CHAPTER 2
CUSTOMIZING THE SOFTWARE
Control Procedure
SMART Product Drivers: Optional Settings
Start SMART System
Menu at logon
Select to start SMART
System Menu when the user logs on.
SMART Ink: Optional Settings
Start SMART Ink at logon
Select to start
SMART Ink when the user logs on.
Handwriting recognition: Language selection
English is selected by default. You can also select Czech, Danish,
German, Spanish,
Finnish, French, Italian,
Norwegian, Dutch,
Portuguese, Russian,
Swedish, and Chinese
(Simplified) in addition to English.
Notes
Removing SMART Install Manager
You can remove SMART Install Manager from your computer if you no longer need it. You can do this using SMART Uninstaller or Terminal.
To remove SMART Install Manager using SMART Uninstaller
1. In Finder, browse to /Applications/SMART Technologies, and then double-click
SMART Uninstaller.
The
SMART Uninstaller
window appears.
2. Select Install Manager, and then click Remove.
A dialog box appears, prompting you to confirm the removal.
3. Click OK.
4. Type your administrator password, and then click OK.
9 smarttech.com/kb/170805
CHAPTER 2
CUSTOMIZING THE SOFTWARE
To remove SMART Install Manager using Terminal
1. In Finder, browse to /Applications/Utilities, and then double-click Terminal.
The
Terminal
window appears.
2. Type the following command: sudo "/Applications/SMART Technologies/SMART Uninstaller.app/
Contents/Library/LaunchServices/com.smarttech.uninstallHelper" -i com.smarttech.instllmgr10
3. Press RETURN.
4. Type your administrator password, and then press RETURN.
10 smarttech.com/kb/170805
Chapter 3:
Chapter 3
Deploying the software
Using Apple Remote Desktop software
Using Terminal
After you customize the software with SMART Install Manager, you can deploy PKG files to the computers on your network. There are many methods for deploying software installation packages. The following are two common methods: l
Use Apple Remote Desktop software to manage your software installations.
l
Use Terminal to install customized software on each computer.
NOTE
You might need to manually activate the software after you deploy it.
Using Apple Remote Desktop software
You can use Apple Remote Desktop software to manage your software installations.
NOTE
For more information on using Apple Remote Desktop software, refer to the documentation you received with the software.
To deploy SMART software using Apple Remote Desktop software
1. Copy the PKG file that you created with SMART Install Manager to a server that is accessible to all the computers you want to install the software on.
2. Using Apple Remote Desktop software on the server, select the computers that you want to update.
3. Select Install Packages.
A dialog box appears.
11
12
11 smarttech.com/kb/170805
CHAPTER 3
DEPLOYING THE SOFTWARE
4. Drag the PKG file to the
Packages
box in the dialog box.
5. Click Install.
The software installs on the selected computers.
Using Terminal
You can use Terminal to install customized software on each computer.
To deploy SMART software using Terminal
1. In Finder, browse to /Applications/Utilities, and then double-click Terminal.
The
Terminal
window appears.
2. Type the following command: sudo installer -target / -pkg "[Path]/[File name].pkg"
Where o
[Path]
is the path to the PKG file.
o
[File name]
is the name of the PKG file.
NOTE
This command installs only SMART Product Drivers and SMART Ink if you haven’t customized the PKG file using SMART Install Manager.
3. Press RETURN.
4. Type your administrator password, and then press RETURN.
12 smarttech.com/kb/170805
Chapter 4:
Chapter 4
Removing the software
After deploying SMART software, you can use SMART Uninstaller, Apple Remote Desktop software or Terminal to remove the software.
NOTE
For more information on using Apple Remote Desktop software, refer to the documentation you received with the software.
To remove software using SMART Uninstaller
1. In Finder, browse to and double-click Applications/SMART Technologies/SMART Uninstaller.
2. Select the software you want to remove.
NOTE
SMART Uninstaller automatically removes any supporting software that is no longer being used. If you choose to remove all SMART software, SMART Uninstaller automatically removes all supporting software, including itself.
o
TIPS
To select more than one software application, hold down SHIFT or COMMAND while selecting the software applications.
o
To select all software applications, press Select All.
3. Press Remove, and then press OK.
4. If prompted, enter a user name and password with administrator privileges, and then press OK.
SMART Uninstaller removes the selected software.
5. Close SMART Uninstaller when done.
To remove software using Apple Remote Desktop software
1. Using Apple Remote Desktop software on the server, select the computers that you want to update.
13 smarttech.com/kb/170805
CHAPTER 4
REMOVING THE SOFTWARE
2. Click UNIX.
A dialog box appears.
3. If you want to remove all SMART software, type the following command:
"/Applications/SMART Technologies/SMART Uninstaller.app/
Contents/Resources/uninstall" --all
NOTE
This command removes all SMART software from 2012 or later.
OR
If you want to remove select SMART software, type one of the following commands: o
SMART Product Drivers
"/Applications/SMART Technologies/SMART Uninstaller.app/
Contents/Resources/uninstall"
-i com.smarttech.boardDrivers.pkg
o
SMART Ink
"/Applications/SMART Technologies/SMART Uninstaller.app/
Contents/Resources/uninstall" -i com.smarttech.smartInk
4. Under
Run command as
, click User, and then specify the root user.
5. Click Send to remove the software from your network computers.
To remove all SMART software using Terminal
1. In Finder, browse to /Applications/Utilities, and then double-click Terminal.
The
Terminal
window appears.
2. Type the following command: sudo "/Applications/SMART Technologies/SMART Uninstaller.app/
Contents/Resources/uninstall" --all
3. Press RETURN.
4. Type your administrator password, and then press RETURN.
NOTE
This command removes all SMART software from 2012 or later.
14 smarttech.com/kb/170805
CHAPTER 4
REMOVING THE SOFTWARE
To remove select SMART software using Terminal
1. In Finder, browse to /Applications/Utilities, and then double-click Terminal.
The
Terminal
window appears.
2. Type the following command: sudo "/Applications/SMART Technologies/SMART Uninstaller.app/
Contents/Resources/uninstall" --list
3. Press RETURN.
A list of available package IDs appears.
4. Type the following command: sudo "/Applications/SMART Technologies/SMART Uninstaller.app/
Contents/Resources/uninstall" -i [Package ID]
Where
[Package ID]
is the ID of the package you want to remove.
NOTE
You can type multiple instances of -i
[Package ID]
to remove multiple packages in the same command. For example: sudo "/Applications/SMART Technologies/SMART Uninstaller.app/
Contents/Resources/uninstall" -i com.smarttech.smartInk
-i com.smarttech.boardDrivers.pkg
5. Press RETURN.
6. Type your administrator password, and then press RETURN.
15 smarttech.com/kb/170805
Appendix A:
Appendix A
Languages
The following table presents the languages supported by each product in the Education Software
Installer:
Language SMART
Notebook
SMART
Product
Drivers
SMART
Response
SMART Ink
English (U.S.)
English (UK)
Czech
Chinese (Simplified)
Danish
Dutch
Finnish
French
German
Italian
Norwegian
Portuguese (Brazil)
Russian
Spanish (Spain)
Swedish
17 smarttech.com/kb/170805
Index
A
Apple Remote Desktop software 11-13
C
Chinese 17
computer requirements 1
Customer Experience Program 8
Czech 17
D
Danish 17
Dutch 17
E
English 17
F
Finnish 17
French 17
G
German 17
H
hard disk space 1
I
Italian 17
M
Mac OS X operating system software 1
N
Norwegian 17
P
PKG files 7, 11-12
Portuguese 17
prerequisites
computer 1 knowledge 1
R
RAM 1 requirements 1
Russian 17
S
SMART Ink 8
SMART Install Manager
downloading 5 installing 5
removing 9
using 6
SMART Product Drivers 8
19 smarttech.com/kb/170805
INDEX
SMART Product Update 8
Spanish 17
Swedish 17
T
Terminal 11-13
X
XML 7
20 smarttech.com/kb/170805
SMART TECHNOLOGIES smarttech.com/support smarttech.com/contactsupport smarttech.com/kb/170805
