PowerChurch Software DYMO LabelWriter 400/450, Check In Kiosk Troubleshooting Guide

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Problems When Multiple Dymo Printers Are Installed
When installing the DYMO LabelWriter 450 and you already have a DYMO LabelWriter
400 installed, the 450 may not appear in the list of DYMO printers in the Check In Kiosk
Setup. The DYMO LabelWriter program installation was successful, but did not register
a file which is needed.
To correct this, you will need to be in a CMD prompt with administrative privileges. I
have seen the Dymo software installed in multiple places. The quickest way to find the
path we are looking for is with the following command:
DIR C:\DLS7 *.* /s/b
You will see a command similar to this:
In this example type the following command:
REGSVR32 "C:\Program Files\DYMO\DYMO Label Software\DLS 7
Compatibility Library\DLS7_SDKCompatibilityLib.dll"
You should get a dialog similar to this:
Close the CMD prompt and restart the Check In Kiosk and the DYMO LabelWriter 450
should be visible.
Created: 01/08/2010
Last updated: 04/08/2015
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