HP (Hewlett-Packard) 656c series Printer User manual

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quick help
hp deskjet 656c series printer
table of contents
learn about the printer . . . . . . . . . . . . . . . . . . . . . . . . . . 1
introducing the hp deskjet 656c series printer . . . . . . . . . . . . . . . . 2
terms and conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
notices and acknowledgments . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
learning about printer features. . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
using paper trays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
using the taskbar icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
printing on paper and other media . . . . . . . . . . . . . . . . 13
envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . .
labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
business cards, index cards, and other small media . .
photographs . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
greeting cards . . . . . . . . . . . . . . . . . . . . . . . . . . . .
posters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
iron-on transfers . . . . . . . . . . . . . . . . . . . . . . . . . . .
manual two-sided printing . . . . . . . . . . . . . . . . . . . .
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special features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
photo cartridge printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
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product maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . 40
replacing a print cartridge . . . . . . . . . . . . . . . . . . . .
aligning print cartridges . . . . . . . . . . . . . . . . . . . . .
automatically cleaning print cartridges . . . . . . . . . . . .
manually cleaning print cartridges and the print cradle
cleaning the printer case . . . . . . . . . . . . . . . . . . . . .
refilling print cartridges. . . . . . . . . . . . . . . . . . . . . . .
maintaining print cartridges . . . . . . . . . . . . . . . . . . .
print cartridge part numbers . . . . . . . . . . . . . . . . . . .
the hp deskjet toolbox . . . . . . . . . . . . . . . . . . . . . . .
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solve a problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
printer is not printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
printer lights are flashing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
printer is too slow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
problems with printouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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product specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 67
product specifications for the hp deskjet 656c series printer . . . . . . 68
minimum printing margins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
system requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
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learn about the printer
• introducing the hp deskjet 656c series printer
• terms and conventions
• notices and acknowledgments
• learning about printer features
• using paper trays
• printing
• using the taskbar icon
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introducing the hp deskjet 656c series
printer
Congratulations! You have purchased an HP Deskjet 656c series printer
which is equipped with the following features:
• Photo-cartridge printing for high quality photo printing
• Fold up paper tray for easy storage
HP printers are designed to help you get the best results for your printing
needs. Read about these and other features in the following sections.
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terms and conventions
The following terms and word conventions are used in quick help.
terms
The HP Deskjet 656c series printer is referred to as the HP Deskjet, the printer,
or hp deskjet 656c.
symbols
The > symbol guides you through a series of software steps.
For example:
Click Start > Programs > hp deskjet 656c series > hp deskjet 656c series
Toolbox to open the HP Deskjet Toolbox.
cautions and warnings
A Caution indicates the possible chance of damage to the HP Deskjet or to
other equipment. For example:
Caution! Do not touch the print cartridge ink nozzles or copper
contacts. Touching these parts will result in clogs, ink failure, and bad
electrical connections.
A Warning indicates the possible chance of harm to yourself or to others.
For example:
Warning! Keep print cartridges out of the reach of children.
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icons
A Note icon indicates that additional information is provided. For example:
For best results use HP products.
A Mouse icon indicates that additional information is available through the
What’s This? help feature.
To find more information about options on each tab screen, point to an
option and click the right mouse button to display the What’s This? dialog
box. Click What’s This? to view more information about the selected
option.
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notices and acknowledgments
hewlett-packard company notices
The information contained in this document is subject to change without
notice.
Hewlett-Packard (HP) makes no warranty of any kind with regard to this
material including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose.
Hewlett-Packard shall not be liable for any errors or for incidental or
consequential damages in connection with the furnishing, performance, or
use of this material.
All rights reserved. Reproduction, adaptation, or translation of this material
is prohibited without prior written permission of Hewlett-Packard, except as
allowed under copyright laws.
acknowledgments
Microsoft, MS, and Windows are registered trademarks of Microsoft
Corporation.
Pentium is a U.S. registered trademark of Intel Corporation.
TrueType is a U.S. trademark of Apple Computer, Inc.
Adobe and Acrobat are trademarks of Adobe Systems Incorporated.
Copyright 2001 Hewlett-Packard Company
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learning about printer features
buttons and lights
The printer buttons are used to turn the printer on and off or to resume
printing. The lights give you visual cues about the status of the printer.
1. power button and light 2. resume button and light
resume button and light
The light on the Resume button flashes when an action is required such as
loading paper or clearing a paper jam. When the problem is corrected,
press the Resume button to continue printing.
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power button and light
The Power button turns the printer on and off. The green light on the Power
button flashes when printing is in progress.
Caution! Always use the Power button on the front of the printer to turn
the printer on and off. Using a power strip, surge protector, or a wallmounted switch to turn the printer on and off may cause premature
printer failure.
paper trays
The printer has an In tray and an Out tray. Place paper or other media in the
In tray for printing. Printed pages are deposited in the Out tray.
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using paper trays
In tray
The In tray holds paper or other media to be printed.
1. In tray pulled out 2. paper length guide 3. paper width guide
1. Out tray 2. In tray pushed in
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out tray
Change the position of the Out tray for different printing tasks.
1. Out tray up
Out tray up - Raise the tray to properly load paper.
Out tray down - Leave the tray in the down position for most types of printing
and single envelope printing.
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printing
The printer is controlled by software installed on the computer. The printer
software, also called a printer driver, provides dialog boxes to communicate
print requests to the printer.
printing in Windows 98, Me, and 2000
Follow these instructions to print in Windows 98, Me, and 2000:
1. Open the file you want to print.
2. Use one of the following methods to display the Properties screen:
• Click File > Print, then select Properties.
• Click File > Print Setup, then select Properties.
• Click File > Print > Setup, then select Properties.
3. Select the Setup tab to choose print quality options, paper type, paper
size, and photo paper printing.
4. Select the Features tab to choose page orientation, two-sided printing,
multiple pages per sheet, and poster printing.
5. Select the Advanced tab to choose color options for text, ink volume, and
to make color and contrast adjustments.
6. Click OK to return to the Print or Print Setup screen.
7.
Click OK to print.
To find more information about options on each tab screen, point to an
option and click the right mouse button to display the What’s This? dialog
box. Click What’s This? to view more information about the selected
option.
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using the taskbar icon
The Printer Settings taskbar icon allows you to change default print settings.
1. Printer Settings taskbar icon
opening the properties dialog box
1. Double-click the Printer Settings taskbar icon.
The Properties dialog box appears.
2. Select the available print options.
3. Click OK.
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changing print options in the default print settings dialog
box
1. Click the Printer Settings taskbar icon.
The Default Print Settings dialog box appears. It allows you to change
the default print quality.
2. Select the following options:
• Print Quality: Draft, Normal, or Best
3. Click outside of the dialog box.
A dialog box appears saying that the selections made determine what
print settings the printer will use when printing. Select Don’t show me this
message again to eliminate this message in the future.
4. Click OK.
using printer settings taskbar icon shortcuts
1. Right-click the Printer Settings taskbar icon.
A shortcut menu appears displaying the names of installed printers. A
check mark appears next to the selected printer. You can select another
printer from the menu to change the default printer.
2. Choose one of these options:
• Change Default Print Settings to open the Properties dialog box.
• Click Open Toolbox to open the HP Deskjet Toolbox.
• Click Exit to turn off the Printer Settings taskbar icon.
See also:
the hp deskjet toolbox
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printing on paper and other media
• envelopes
• transparencies
• labels
• business cards, index cards, and other small media
• photographs
• greeting cards
• posters
• iron-on transfers
• manual two-sided printing
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envelopes
preparing to print
1. Slide out both paper guides and remove all paper from the In tray.
2. Place no more than 15 envelopes—with the flap side on the right and
facing up—in the right side of the In tray.
3. Push the envelopes forward until they stop.
4. Slide the paper width guide and the paper length guide against the
envelopes.
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printing the envelopes
If your software program includes an envelope-printing feature, do not follow
these instructions. Follow the instructions provided by the software program.
1. Open the file you want to print.
2. Use one of the following methods to display the Properties dialog box:
• Click File > Print, then select Properties.
• Click File > Print Setup, then select Properties.
• Click File > Print > Setup, then select Properties.
The Properties dialog box appears.
3. Select the Setup tab, then choose the following:
• Print Quality: Normal
• Paper Type: Plain Paper
• Paper Size: Appropriate envelope size
4. Select the Features tab, then choose the following:
• Orientation: Appropriate envelope orientation
• Two-Sided Printing: Unchecked
5. Click OK to return to the Print or Print Setup screen.
6. Click OK to print.
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printing guidelines
• Never place more than 15 envelopes in the In tray at one time.
• Align the envelope edges before inserting them.
• Avoid using envelopes that have clasps or windows.
• Avoid using envelopes that are shiny or embossed; envelopes with
thick, irregular, or curled edges; or envelopes that are wrinkled, torn,
or otherwise damaged.
For best results use HP products.
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transparencies
preparing to print
1. Slide out both paper guides and remove all paper from the In tray.
2. Fan the edges of the transparency sheets to separate them, then align
the edges.
3. Place no more than 25 transparency sheets in the In tray with the rough
side down and the adhesive strip toward the printer.
4. Push the transparencies forward until they stop.
5. Slide the paper guides snugly against the transparency paper.
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printing transparencies
1. Open the file you want to print.
2. Use one of the following methods to display the Properties dialog box:
• Click File > Print, then select Properties.
• Click File > Print Setup, then select Properties.
• Click File > Print > Setup, then select Properties.
The Properties dialog box appears.
3. Select the Setup tab, then choose the following:
• Print Quality: Draft, Normal, or Best
• Paper Type: Appropriate transparency paper
• Paper Size: Appropriate size
4. Select the Features tab, then choose the following:
• Orientation: Appropriate orientation
• Two-Sided Printing: Unchecked
5. Click OK to return to the Print or Print Setup screen.
6. Click OK to print.
printing guidelines
For best results use hp premium inkjet transparency film.
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labels
preparing to print
1. Slide out both paper guides, then empty the In tray.
2. Insert 5 sheets of plain paper in the In tray.
3. Fan the edges of the label sheets to separate them, then align the edges.
4. Load no more than 20 label sheets—label side down— on top of the
plain paper in the In tray.
5. Slide the paper guides snugly against the sheets.
printing labels
1. Open the file you want to print.
2. Use one of the following methods to display the Properties dialog box:
• Click File > Print, then select Properties.
• Click File > Print Setup, then select Properties.
• Click File > Print > Setup, then select Properties.
The Properties dialog box appears.
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3. Select the Setup tab, then choose the following:
• Print Quality: Normal
• Paper Type: The appropriate paper type
• Paper Size: Choose A4 or Letter (8.5 x 11 in)
4. Select the Features tab, then choose the following:
• Orientation: Appropriate orientation
• Two-Sided Printing: Unchecked
5. Click OK to return to the Print or Print Setup screen.
6. Click OK to print.
printing guidelines
•
•
•
•
Use only paper labels that are designed specifically for inkjet printers.
Never place more than 20 sheets of labels in the In tray at one time.
Use only full sheets of labels.
Verify that the labels are not sticky, wrinkled, or pulling away from the
protective backing.
• Do not use plastic or clear labels. The ink will not dry on plastic or
clear labels.
For best results use HP products.
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business cards, index cards, and other small
media
preparing to print
1. Slide out both paper guides and remove all paper from the tray.
2. Open the printer cover.
3. Reach through the opening in the right side of the Out tray, then lift up
the card guide.
4. Close the printer cover.
5. Place no more than 30 cards in the In tray.
6. Slide the paper width guide snugly against the cards.
7.
Slide the fine length guide snugly against the cards.
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printing business cards, index cards, and other small media
1. Open the file you want to print.
2. Use one of the following methods to display the Properties dialog box:
• Click File > Print, then select Properties.
• Click File > Print Setup, then select Properties.
• Click File > Print > Setup, then select Properties.
The Properties dialog box appears.
3. Select the Setup tab, then choose the following:
• Print Quality: Draft, Normal, or Best
• Paper Type: The appropriate paper type
• Paper Size: Appropriate size
4. Select the Features tab, then choose the following:
• Orientation: Appropriate orientation
• Two-Sided Printing: Unchecked
5. Click OK to return to the Print or Print Setup screen.
6. Click OK to print.
printing guidelines
If an out of paper message appears, verify that the media is positioned
properly in the In tray.
For best results use HP products.
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photographs
preparing to print
1. With the printer turned on, open the top cover.
The print cradle moves to the center of the printer.
2. Pull the top of the black print cartridge towards you until it is released,
then lift the cartridge from the cradle and place it in the print cartridge
container.
3. Place the photo cartridge in the print cradle, then secure it into position.
If you are using a new photo cartridge, carefully remove the plastic tape
from the copper contacts.
4. Close the top cover.
The print cradle returns to the home position in the side of the printer.
5. Slide out both paper guides and remove all paper from the In tray.
6. Fan the edges of the photo paper to separate them, then align the photo
paper edges.
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7.
Place the stack of photo paper—up to 3/8 in. (10mm) in thickness—
printable side down in the tray.
8. Slide the paper guides snugly against the edges of the photo paper.
9.
Align the print cartridges (see aligning print cartridges).
printing photographs
1. Open the file you want to print.
2. Use one of the following methods to display the Properties dialog box:
• Click File > Print, then select Properties.
• Click File > Print Setup, then select Properties.
• Click File > Print > Setup, then select Properties.
The Properties dialog box appears.
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3. Select the Setup tab, then choose the following:
• Print Quality: Normal or Best
• Paper Type: The appropriate photo paper type
• Photo Paper Printing:
- PhotoREt for best print speed and quality, or
- 600 x 1200 dpi for maximum resolution
• Paper Size: Appropriate paper size
• HP Photo Cartridge: Check this box
4. Select the Features tab, then choose the following:
• Orientation: Appropriate orientation
• Two-Sided Printing: Unchecked
5. Click OK to return to the Print or Print Setup screen.
6. Click OK to print.
7.
After you have finished printing photographs, remove the photo
cartridge from the printer and install the black cartridge.
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printing guidelines
• Take a digital picture, scan a photo, or obtain an electronic file of the
photo from your local camera shop. The photo must be in an
electronic format (digital) before it can be printed.
• Use PhotoREt for most photo paper printing.
• Select the paper type, then select the appropriate paper size from the
drop-down menu.
For best results use hp premium plus photo paper or hp premium photo
paper.
See also:
problems with printouts
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greeting cards
preparing to print
1. Slide out both paper guides and remove all paper from the tray.
2. Open the printer cover.
3. Reach through the opening in the right side of the Out tray, then lift up
the card guide.
4. Close the printer cover.
5. Place no more than 30 cards in the In tray.
6. Slide the paper width guide snugly against the cards.
7.
Slide the colored fine length guide snugly against the cards.
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printing greeting cards
1. Open the file you want to print.
2. Use one of the following methods to display the Properties dialog box:
• Click File > Print, then select Properties.
• Click File > Print Setup, then select Properties.
• Click File > Print > Setup, then select Properties.
The Properties dialog box appears.
3. Select the Setup tab, then choose the following:
• Print Quality: Draft, Normal, or Best
• Paper Type: The appropriate paper type
• Paper Size: Appropriate size
4. Select the Features tab, then choose the following:
• Orientation: Appropriate orientation
• Two-Sided Printing: Unchecked
5. Click OK to return to the Print or Print Setup screen.
6. Click OK to print.
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printing guidelines
• Unfold pre-folded cards, then place them in the In tray.
• If an out of paper message appears, verify that the media is
positioned properly in the In tray.
For best results use HP products.
See also:
manual two-sided printing
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posters
preparing to print
1. Place the paper in the In tray.
2. Slide the paper guides snugly against the paper.
printing posters
1. Open the file you want to print.
2. Use one of the following methods to display the Properties dialog box:
• Click File > Print, then select Properties.
• Click File > Print Setup, then select Properties.
• Click File > Print > Setup, then select Properties.
The Properties dialog box appears.
3. Select the Setup tab, then choose the following:
• Paper Type: Plain Paper
• Print Quality: Normal
• Paper Size: Appropriate size
4. Select the Features tab, then choose the following:
• Orientation: Appropriate orientation
• Poster Printing: Select this option then select 2x2, 3x3, or 4x4
• Two-Sided Printing: Unchecked
5. Click OK to return to the Print or Print Setup screen.
6. Click OK to print.
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printing guidelines
Trim the edges on the sheets, then tape the sheets together after printing.
For best results use HP products.
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iron-on transfers
preparing to print
1. With the printer turned on, open the top cover.
The print cradle moves to the center of the printer.
2. Pull the top of the black print cartridge towards you until it is released,
then lift the cartridge from the cradle and place it in the print cartridge
container.
3. Place the photo cartridge in the print cradle, then secure it into position.
If you are using a new photo cartridge, carefully remove the plastic tape
from the copper contacts.
4. Close the top cover.
The print cradle returns to the home position in the side of the printer.
5. Slide out both paper guides and remove all paper from the tray.
6. Fan the edges of the iron-on transfer paper to separate them, then align
the edges.
7.
Place the iron-on transfer paper in the tray with the printable side down.
8. Slide the paper guides snugly against the transfer paper.
9.
Align the print cartridges (see aligning print cartridges).
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printing iron-on transfers
If your software program includes an iron-on transfer feature, do not follow
these instructions. Follow the instructions provided by the software program.
1. Open the file you want to print.
2. Use one of the following methods to display the Properties dialog box:
• Click File > Print, then select Properties.
• Click File > Print Setup, then select Properties.
• Click File > Print > Setup, then select Properties.
The Properties dialog box appears.
3. Select the Setup tab, then choose the following:
•
•
•
•
Paper type: hp iron-on t-shirt transfers
Print Quality: Normal or Best
Paper Size: A4 (210 x 297 mm) or Letter (8.5 x 11 in.)
HP Photo Cartridge: Check this box
4. Select the Features tab, then choose the following:
• Orientation: Appropriate orientation
• Two-Sided Printing: Leave this box unchecked
• Mirror Image: Check this box
If the software program you are using automatically prints a mirror
image, then do not check this box.
5. Click OK to return to the Print or Print Setup screen.
6. Click OK to print.
7.
After you have finished printing iron-on transfers, remove the photo
cartridge from the printer and install the black cartridge.
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printing guidelines
When you print a transfer with a mirror-image, the text and pictures are
horizontally reversed from what appears on the computer screen.
For best results use hp iron-on t-shirt transfer paper.
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manual two-sided printing
preparing to print
1. Place paper in the In tray.
2. Slide the paper guides snugly against the edges of the paper.
printing manually
1. Open the file you want to print.
2. Use one of the following methods to display the Properties dialog box:
• Click File > Print, then select Properties.
• Click File > Print Setup, then select Properties.
• Click File > Print > Setup, then select Properties.
The Properties dialog box appears.
3. Select the Setup tab, then choose the following:
• Print Quality: Appropriate print quality
• Paper Type: Appropriate paper type
• Paper Size: Appropriate size
4. Select the Features tab, then choose the following:
• Orientation: Appropriate orientation
• Two-Sided Printing: Check this box
• Book or Tablet: Select the appropriate option
5. Click OK to return to the Print or Print Setup screen.
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6. Click OK to print.
The odd-numbered pages print. Follow the instructions displayed on your
screen to reload the paper and print the even-numbered pages
Please note that this process does not involve two printers. The graphics
below illustrate the printed pages being loaded into the same printer.
book binding
tablet binding
7.
Click Continue when the paper is properly reloaded.
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printing guidelines
• The printer automatically prints odd-numbered pages first. Once the
odd-numbered pages are printed, a message appears prompting you
to reload the paper so that the even-numbered pages can be printed.
For best results use HP products.
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special features
• photo cartridge printing
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photo cartridge printing
The printer can use a special photo cartridge for high quality photo printing.
For photo printing instructions, see photographs.
See also:
replacing a print cartridge
print cartridge part numbers
39
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product maintenance
• replacing a print cartridge
• aligning print cartridges
• automatically cleaning print cartridges
• manually cleaning print cartridges and the print cradle
• cleaning the printer case
• refilling print cartridges
• maintaining print cartridges
• print cartridge part numbers
• the hp deskjet toolbox
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replacing a print cartridge
Before buying replacement print cartridges, verify the correct part numbers.
Warning! Keep both new and used print cartridges
out of the reach of children.
To replace a print cartridge:
1. Press the Power button to turn on the printer.
2. Open the top cover.
The cradle moves to the center of the printer.
3. Lift the print cartridge out of the print cartridge cradle.
1. press power button 2. open top cover 3. lift out cartridge
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4. Do one of the following:
• If the cartridge is not new: Remove it from where you have stored it.
• If the cartridge is new: Remove it from the packaging, then carefully
remove the plastic tape.
Caution! Do not touch the print cartridge ink nozzles or copper
contacts. Touching these parts will result in clogs, ink failure, and bad
electrical connections. Do not remove the copper strips. They are
required electrical contacts.
1. black cartridge 2. tri-color cartridge 3. ink nozzles 4. copper contacts–do not touch or
remove the copper contacts 5. plastic tape–remove only the plastic tape
For print cartridge part numbers, see print cartridge part numbers.
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5. Holding the print cartridge vertically with the copper contacts toward the
rear of the printer, push the print cartridge down into the cradle, then tilt
it forward until it secures into place.
6. Close the top cover.
After installing a new print cartridge, align the printer cartridges to ensure
the best print quality.
hp inkjet product recovery program
HP is committed to providing environmental solutions for our Inkjet products.
Empty Inkjet products can be returned to HP for material recycling and
energy recovery.
Call toll-free (888) 447-0145 or visit HP’s Website to request a postage paid
envelope for returning empty Inkjet products.
In no event shall Hewlett-Packard Company be liable for any incidental,
consequential, special, indirect, punitive, or exemplary damages or lost
profits from any breach of these warranties or otherwise.
See also:
aligning print cartridges
print cartridge part numbers
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!
aligning print cartridges
After installing a print cartridge, align the print cartridges to ensure the best
print quality.
Aligning the print cartridges takes about two minutes to complete and
requires you to examine two test pages.
To align print cartridges:
1. Insert plain white paper in the printer’s In tray.
2. Open the HP Deskjet Toolbox.
3. Click the Align the Print Cartridges button.
Follow the onscreen instructions.
44
!
automatically cleaning print cartridges
If your printed pages are missing lines or dots, or they contain ink streaks,
the print cartridges may need to be cleaned.
Print cartridges are cleaned automatically using the following procedure:
1. Insert plain white paper into the printer’s In tray.
2. Open the HP Deskjet Toolbox.
3. Select Clean the Print Cartridges and follow the on-screen directions.
If you have questions about the cleaning feature, point to the Clean the
Print Cartridge option and click the right mouse button to display the
What’s This? dialog box. Click What’s This? for more information.
If the print quality improves, but is still not acceptable, repeat the above
procedure.
If your printouts are still missing lines or dots after cleaning, the ink level may
be low in one or both of the print cartridges. If so, a print cartridge may need
to be replaced.
If ink streaks still appear on your printouts after cleaning, the print cartridges
and print cartridge cradle may need to be cleaned manually.
Only clean print cartridges when it is necessary. Unnecessary cleaning
wastes ink and shortens the life of the cartridge.
See also:
the hp deskjet toolbox
manually cleaning print cartridges and the print cradle
replacing a print cartridge
cleaning the printer case
45
"
!
manually cleaning print cartridges and the
print cradle
If the printer is used in a dusty environment, a small amount of debris may
accumulate inside the case. This debris can include dust, hair, carpet, or
clothing fibers. When it gets on the print cartridges and cradle, it can cause
ink streaks and smudges on printed pages. Ink streaking is easily corrected
by manually cleaning the cartridges and cradle.
gathering cleaning supplies
You will need the following items to clean the print cartridges and cradle:
• Distilled, filtered, or bottled water. Tap water contains contaminants
that damage print cartridges.
• Cotton swabs or other soft, lint-free material that will not stick to the
cartridges.
• Scrap paper or a paper towel on which to set the print cartridges
while you are working.
Be careful not to get ink on your hands or clothing as you clean.
preparing to clean
Remove the print cartridges from the printer before cleaning.
1. Press the Power button to turn on the printer, then raise the top cover.
The print cradle moves to the center of the printer.
2. Disconnect the power cord from the back of the printer.
46
#
!
3. Remove the print cartridges and place them on a piece of paper with the
ink nozzle plate facing up.
Do not leave the cartridges outside the printer for more than 30 minutes.
Caution! Do not touch the print cartridge ink nozzles or copper
contacts. Do not remove the copper strips.
cleaning print cartridges
1. Dip the end of a clean cotton swab into the distilled water and remove
any excess water.
2. Clean the face and edges of the print cartridge with the swab, as shown
in the following illustration.
Do not wipe the nozzle plate.
1. nozzle plate 2. clean these areas
3. Inspect the face and edges of the print cartridge for fibers.
Repeat steps 1 and 2 above if fibers are still present.
47
$
!
cleaning the print cradle
If you use the dual-cartridge printing option after printing with only one
cartridge, you may need to clean the back plate of the unused compartment.
To clean the print cradle:
1. Dip the end of a clean cotton swab into the distilled water and remove
any excess water.
2. Wipe the compartment’s back plate.
Repeat this process until no ink residue appears on a clean swab.
3. Wipe the underside of the print cartridge cradle walls.
Repeat this process until no ink residue appears on a clean swab.
1. print cartridge cradle 2. right compartment back plate 3. cradle wall
48
%
!
cleaning the service station
1. Dip the end of a clean cotton swab into the distilled water and remove
any excess water.
2. Clean the rim of the sponge holder.
3. Remove any ink and fibers from the top of the sponge. If the sponge is
higher than the rim, use the cotton swab to push it below the rim.
4. Gently wipe the wipers and top surface of the caps.
after cleaning
1. Reinsert the print cartridges and close the printer’s top cover.
2. Reconnect the power cord to the back of the printer, then press the Power
button to turn on the printer.
3. Print a test page from the HP Deskjet Toolbox by selecting Print a Test
Page.
4. Repeat the cleaning procedure if smeared ink still appears on the
printouts.
See also:
aligning print cartridges
the hp deskjet toolbox
49
!
cleaning the printer case
The printer ejects ink onto paper in a fine mist, and small amounts of ink may
be deposited on the printer case over time. Follow these guidelines when
cleaning the outside of the printer:
• Use a soft damp cloth to remove dust, smudges, stains, and spilled ink
from the printer case exterior. Use water only. Do not use household
cleaners or detergents.
• Do not lubricate the rod on which the print cartridge cradle moves. It
is normal to hear noise as the cradle moves back and forth on the rod
when the printer is new. The noise decreases with use.
The printer should be handled and stored in an upright, level position
for maximum performance and reliability.
50
!
refilling print cartridges
Do not refill HP print cartridges. Refilling print cartridges causes the electronic
and mechanical components of the print cartridge to exceed their normal life
cycle. It also creates many potential problems, such as:
• Poor print quality. Non-HP inks can contain elements that clog the
cartridge nozzles and cause inconsistent print quality. Non-HP inks
can also contain elements that corrode the cartridges’ electrical
components, resulting in poor printouts.
• Potential damage. Ink from a refilled cartridge can leak onto the
electrical components in the printer. This can cause severe printer
damage, resulting in downtime and repair costs.
Caution! Damage that results from modifying or refilling HP print
cartridges is specifically excluded from HP printer’s warranty coverage.
To get the best performance from your printer, use only genuine, factory-filled
HP print cartridges.
See also:
print cartridge part numbers
51
!
maintaining print cartridges
The following tips will help maintain HP print cartridges and ensure consistent
print quality:
• Keep all print cartridges in their sealed packages until they are
needed. Print cartridges should be stored at room temperature
(60–78 degrees F or 15.6–26.6 degrees C).
• If print cartridges have been removed from their sealed packages and
not used, store the cartridges an HP storage container. Do not allow
anything to touch the nozzles.
• If the plastic tape has been removed from the print cartridge, do not
attempt to reattach it. Reattaching the tape will damage the print
cartridge.
• Once print cartridges are installed in the printer, leave them in the
print cartridge cradle unless they are being manually cleaned. This
prevents ink from evaporating or clogging the print cartridges.
Caution! Do not unplug the printer until printing is complete, the print
cartridge cradle returns to the home position on the right side of the
printer, and the printer has been turned off. Print cartridges dry out if not
stored in the home position.
52
!
print cartridge part numbers
When replacing print cartridges for your printer, buy print cartridges with the
following part numbers:
• Black: HP No. 20 (C6614 Series)
• Tri-color: HP No. 49 (51649 Series)
• Photo: C1816A Series
53
!
the hp deskjet toolbox
The HP Deskjet Toolbox contains a number of useful tools to calibrate the
printer, clean the print cartridges, print a test page, and print a diagnostics
page.
To open the HP Deskjet Toolbox:
• Click Start > Programs > hp deskjet 656c series > hp deskjet 656c series
Toolbox.
OR
• Right-click the Printer Settings Taskbar icon and select Open Toolbox.
To find out more about HP Deskjet Toolbox utilities, open the Toolbox,
point to an option, and click the right mouse button to display the What’s
This? dialog box. Click What’s This? for information about the tool
selected.
54
!
solve a problem
• printer lights are flashing
• printer is not printing
• printer is too slow
• problems with printouts
55
"
!
printer is not printing
paper does not come out of the printer
Follow these instructions to correct the problem.
check the printer
Verify the following:
1. The printer is connected to the power source.
2. The cable connections are secure.
3. The printer is turned on.
4. The media is correctly placed in the In tray.
5. The printer’s top cover is closed.
check the printer lights
1. If the Print Cartridge Status light is blinking, lift the printer cover to verify
that the print cartridges are properly installed.
For installation instructions, see replacing a print cartridge.
2. If the Power light is blinking, the printer is in the process of printing.
3. If the Resume light is blinking, press the Resume button.
reinstall the printer software
See the quick start setup poster for more information.
56
#
!
paper jams
1. Remove the paper from the In and Out trays.
2. Press the Resume button on the front of the printer.
3. Open the printer cover, then remove any paper in the printer.
4. If you are printing labels, verify that a label did not become detached
from the label sheet while passing through the printer.
5. Close the printer cover, the press the Resume button.
6. Print the document if the paper jam is cleared.
57
$
!
error messages appear when using a USB connection
the error message “there was an error writing to <name of usb port>”
appears
The printer may not be receiving correct data from the other USB device or
hub. Connect the printer directly to the USB port on the computer.
printer does not turn on
The printer may have drawn too much power.
1. Disconnect the power cord from the printer.
2. Wait approximately 10 seconds.
3. Reconnect the power cord to the printer.
4. Press the Power button to turn on the printer.
See also:
printing
If you continue to have problems, contact HP Customer Care.
58
%
!
printer lights are flashing
Flashing lights indicate the printer status.
power light is flashing
The printer may be receiving data and preparing to print. The light stops
flashing when the printer has finished receiving data.
resume light is flashing
printer may be out of paper
1. Place paper in the In tray.
2. Press the Resume button on the front of the printer.
a paper jam may have occurred
1. Remove the paper from the In and Out trays.
2. Press the Resume button.
3. Open the top cover, then remove any paper in the printer.
If you are printing labels, verify that a label did not get stuck while going
through the printer.
4. Close the printer cover, then press the Resume button.
5. Print the document if the paper jam is cleared.
6. Press the Resume button.
59
"
!
all lights are flashing
The printer may need to be restarted.
1. Press the Power button to turn off the printer.
2. Press the Power button to turn on the printer.
Proceed to step 3 if the lights continue to flash.
3. Press the Power button to turn off the printer.
4. Disconnect the printer from the power source.
5. Reconnect the printer to the power source.
6. Press the Power button to turn on the printer.
If you continue to have problems, contact HP Customer Care.
60
"
!
printer is too slow
The print speed and overall performance of the printer can be affected by
several variables.
computer does not meet system requirements
1. Verify the computer’s RAM and processor speed.
See Product Specifications for more information.
2. Close all unnecessary software programs.
Too many software programs may be running at the same time.
3. Increase space on the hard drive.
If your computer has less than 100 MB available on the hard drive, the
printer processing time will be longer. See the manual that came with
your computer regarding how to manage space on the computer’s hard
drive.
printer software is outdated
1. Verify the printer driver being used.
2. Log onto HP’s Website to download the most recent software updates for
your printer. See the quick reference guide for Website information.
61
"
!
complex documents, graphics, or photographs are printing
Documents containing graphics or photographs print more slowly than text
documents.
conflicting USB cable connections
A printing conflict may occur when the printer and several USB devices are
attached to a hub. Use one of the following methods to solve the problem:
• Attach the printer’s USB cable directly to the computer instead of a
hub.
• When the printer is attached to a hub, do not use other USB devices
also attached to the hub while printing.
See also:
printing
the hp deskjet toolbox
product specifications for the hp deskjet 656c series printer
If you continue to have problems, contact HP Customer Care.
62
"
!
problems with printouts
blank pages print
The printer may process pages containing no text or images if:
•
•
•
•
•
One or both print cartridges is empty.
The vinyl tape is not removed from a print cartridge.
A fax is being printed.
The printer is configured for the wrong print cartridge.
The print job was prematurely cancelled. Turn the printer off and then
on again.
check the print cartridges
1. Replace the print cartridge if it is empty.
2. Remove the protective piece of vinyl tape if it is still attached to the print
cartridge.
save a facsimile (fax) file in graphic format
1. Save the fax in a graphic format with a .tiff file name extension.
2. Copy and insert the graphic into a word processing document.
3. Save the document.
4. Print the document in the word processing program.
document is printed off-center or at an angle
1. Verify that the paper is correctly placed in the In tray.
2. Verify that the paper guides fit snugly against the paper.
3. Reprint the document.
63
"
!
parts of the document are missing or printed in the wrong
place
Follow these instructions to reset paper orientation, page size, print margins,
and other options:
1. Use one of the following methods to display the Properties dialog box:
• Click File > Print, then select Properties.
• Click File > Print Setup, then select Properties.
• Click File > Print > Setup, then select Properties.
The Properties dialog box appears.
2. Select the Features tab then choose the following options:
• Orientation: Appropriate orientation
• Poster Printing: Deselect Poster Printing if appropriate
3. Select the Setup tab, then verify that the appropriate paper size is
selected.
4. Verify that the margins are set within the printable area.
64
" !
printout does not reflect new print settings
The printer’s default settings may differ from the software application’s print
settings. Select the appropriate print settings within the application.
color documents are printing in grayscale
Color documents may print in grayscale because the printer is set for
grayscale printing instead of color printing.
setting the printer to print in color
1. Use one of the following methods to display the Properties dialog box:
• Click File > Print, then select Properties.
• Click File > Print Setup, then select Properties.
• Click File > Print > Setup, then select Properties.
The Properties dialog box appears.
2. Select the Advanced tab, then select the following option:
• Print in Grayscale: Deselect this box.
3. Click Apply.
4. Click OK.
select the correct printer
Verify that the hp deskjet 656c series printer is selected as the destination
printer.
color and black text/graphics are not aligned on the
document
Align the print cartridges. For instructions, see aligning print cartridges.
65
""
!
photos are not printing correctly
1. Verify that the photo print cartridge is installed.
2. Verify that the photo media is placed in the In tray with the print side
down.
3. Slide the paper forward until it stops.
4. Slide the paper guides snugly against the paper, then push in the tray.
5. Use one of the following methods to display the Properties dialog box:
• Click File > Print, then select Properties.
• Click File > Print Setup, then select Properties.
• Click File > Print > Setup, then select Properties.
The Properties dialog box appears.
6. Select the Setup tab, then select the following options:
• Paper Type: an hp photo paper
• Paper Size: Appropriate size
• Print Quality: Best
7.
Click Apply > OK to return to the Print or Print Setup screen.
8. Click OK to reprint the photo.
See also:
replacing a print cartridge
minimum printing margins
If you continue to have problems, contact HP Customer Care.
66
"#
!
product specifications
• product specifications for the hp deskjet 656c series printer
• minimum printing margins
• system requirements
67
"$
!
product specifications for the hp deskjet
656c series printer
hp deskjet 656c model no. C8942A
hp deskjet 656cxi model no. C8942B
hp deskjet 656cse model no. C8942C
black text print speed
Draft: Up to 6 pages per minute
mixed text with color graphics print speed
Draft: Up to 3 pages per minute
black truetype text resolution
(depending on paper type)
Draft: 300 x 300 dpi
Normal: 600 x 300 dpi
Best: 600 x 600 dpi
color resolution
(depending on paper type)
Draft: 300 x 300 dpi
Normal: 600 x 300 dpi + PhotoREt
Best: 600 x 300 dpi + PhotoREt
photo paper printing resolution
PhotoREt
600 x 1200 dpi
print technology
Drop-on-Demand thermal inkjet printing
software compatibility
MS Windows compatible (98, Me, and 2000)
duty cycle
1,000 pages per month
68
"%
!
memory
512 KB built-in RAM
32 KB receiver buffer
buttons/lights
Resume button and light
Power button and light
i/o interface
Universal Serial Bus (USB) 2.0 compatible
dimensions
With paper tray folded up:
473 mm wide x 220 mm high x 253 mm deep
18.62 in wide x 8.66 in high x 9.96 in deep
With paper tray extended:
473 mm wide x 220 mm high x 390 mm deep
18.62 in wide x 8.66 in high x 15.35 in deep
weight
5.5 kg (12 lb) without power supply and pens
operating environment
Maximum operating conditions:
Temperature: 41 to 104 degree F, 5 to 40 degrees C
Humidity: 15 to 80 percent RH non-condensing
Recommended operating conditions for best print quality:
Temperature: 59 to 95 degrees F or 15 to 35 degrees C
Humidity: 20 to 80 percent RH non-condensing
Storage conditions:
Temperature: -40 to 140 degrees F, -40 to 60 degrees C
69
#
!
power consumption
2 watts maximum when off
2.5 watts minimum non-printing
23 watts average when printing
power requirements
Input Voltage: 100 to 240 Vac (±10%)
Input Frequency: 50/60 Hz (±3 Hz)
Accommodates the worldwide range of AC line voltages and frequencies.
declared noise emissions in accordance with ISO 9296
Sound power level, LwAd (1B=10 dB):
6.2 B in normal mode
Sound pressure level, LpAm (bystander positions):
49 dB in normal mode
alignment
Skew:
± .152 mm/mm (.006 in/in) on plain paper
± .254 mm/mm (.010 in/in) on hp transparency films
media weight
Paper: 60 to 135 g/m2 (16 to 36 lb)
Envelopes: 75 to 90 g/m2 (20 to 24 lb)
Cards: Up to 200 g/m2 (110 lb index max)
70
#
!
media handling
Sheets: up to 100
Envelopes: up to 15
Cards: up to 30 cards
Greeting cards: up to 30 cards
Transparencies: up to 25
Labels: up to 20 sheets of labels (use only U.S. Letter or A4–sized sheets)
Photo paper: a stack measuring up to 10mm (3/8 in) thick
Out tray capacity: up to 50 sheets
media size
Paper:
U.S. Letter 216 x 279 mm (8.5 x 11 in)
Legal 216 x 356 mm (8.5 x 14 in)
Executive 184 x 279 mm (7.25 x 10.5 in)
A4 210 x 297 mm
A5 148.5 x 210 mm
B5-JIS 182 x 257 mm
User Defined:
Width 127 to 216 mm (5.0 to 8.5 in)
Length 148 to 356 mm (5.83 to 14 in)
Envelopes:
U.S. No. 10 105 x 241 mm (4.12 x 9.5 in)
Invitation A2 111 x 146 mm (4.37 x 5.75 in)
DL 220 x 110 mm
C6 114 x 162 mm
71
#
!
Index/Greeting Cards:
102 x 152 mm (4 x 6 in)
127 x 203 mm (5 x 8 in)
A6: 105 x 148 mm
Hagaki: 100 x 148 mm
Labels:
U.S. Letter 216 x 279 mm (8.5 x 11 in)
Transparencies:
U.S. Letter 216 x 279 mm (8.5 x 11 in)
A4 210 x 297 mm
Photo (with tear-off tab) 102 x 152 mm (4 x 6 in)
print cartridges
See also:
print cartridge part numbers
72
#
!
minimum printing margins
The printer cannot print outside a designated area of the page so your
document content must be contained within the printable area.
A4 paper
Left and Right Margins: 3.2 mm (0.13 in)
Top Margin: 1.8 mm (0.07 in)
Bottom Margin: 15 mm (0.59 in)
letter, legal, and executive paper
Left and Right Margins: 6.4 mm (0.25 in)
Top Margin: 1.8 mm (0.07 in)
Bottom Margin: 15 mm (0.59 in)
A5, B5, and user defined paper
Left and Right Margins: 3.2 mm (0.125 in)
Top Margin: 1.8 mm (0.07 in)
Bottom Margin: 21.3 mm (0.839 in)
cards (4 x 6, 5 x 8, and A6)
Left and Right Margins: 3.2 mm (0.125 in)
Top Margin: 1.8 mm (0.07 in)
Bottom Margin: 21.3 mm (0.839 in)
Hagaki postcards
Left and Right Margins: 3.2 mm (0.125 in)
Top Margin: 1.8 mm (0.07 in)
Bottom Margin: 21.3 mm (0.839 in)
envelopes
Left Margin: 21.3 mm (0.839 in)
Right Margin: 1.8 mm (0.07 in), 1 mm (0.04 in) US No. 10
Top Margin: 1.0 mm (0.125 in)
Bottom Margin: 1.0 mm (0.125 in)
73
#
!
system requirements
Microsoft Windows 2000
Minimum Processor Speed: Pentium 133 MHz
Required RAM: 64 MB
Required Free Hard Disk Space: 40 MB
Microsoft Windows 98
Minimum Processor Speed: Pentium 66 MHz
Required RAM: 32 MB
Required Free Hard Disk Space: 40 MB
Microsoft Windows Me
Minimum Processor Speed: Pentium 150 MHz
Required RAM: 32 MB
Required Free Hard Disk Space: 40 MB
74
# !
index
a
e
alignment 70
envelope printing 9
guidelines 16
error writing to USB port 58
b
banner printing 9
binding
book 36
tablet 36
blank pages printing 63
book binding 36
built-in memory 69
business card printing 21
buttons 69
Power 7
Resume 6
f
flashing lights 56, 59
all lights flashing 60
Power light 59
Resume light 59
g
greeting card printing 27
greeting cards
printing
guidelines 29
c
h
calibrating printer 54
cleaning print cartridge 54
automatic 45
manual 46
cleaning printer case 50
color
adjustments 10
color documents are printing in grayscale
HP Deskjet printer features 2
HP Deskjet Toolbox
opening 54
utilities 54
HP photo paper 25, 26
i
In tray 7, 8
index card printing 21
ink streaks 45, 46
iron-on transfer printing 32
guidelines 34
65
color graphics 68
d
damage to printer 42, 51
diagnostics page 54
digital photos 26
dimensions 69
duty cycle 68
75
#"
!
l
paper sizes 71
paper trays 7, 8
In tray 8
Out tray 9
paper types 70
part of document missing 64
photo cartridge printing 39
photo paper 25
photo paper printing resolution 68
photograph printing 23
guidelines 26
PhotoREt 25, 26
photos printing incorrectly 66
poster printing 30
guidelines 31
power consumption 70
print cartridge
aligning 44
cleaning 54
automatic 45
manual 46
cleaning debris 46
copper contacts 42
ink nozzles 42
maintaining 52
part numbers 53
refilling 51
warranty exclusion 51
removing debris 47
replacing 41, 63
storing 52
when to clean 45
print cartridge cradle 41
cleaning 48
print properties 10
print quality 12
print settings 12
default 12
print speed 61, 68
black text 68
mixed text with color graphics 68
label printing 19
guidelines 20
lights 69
flashing 56, 59
Power 7
Resume 6
m
manual two-sided printing 35
guidelines 37
margins 73
cards 73
envelopes 73
paper 73
postcards 73
media sizes 71
media weight 70
memory 69
minimum printing margins 73
mirror image 34
missing lines or dots 45
mouse icon 4
n
noise emissions 70
note icon 4
o
operating environment 69
Out 57
Out tray 7, 9
p
page orientation 10
paper alignment 70
paper capacity 71
paper does not come out of printer 56
paper jams 57, 59
clearing 59
76
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!
printer specifications 68
printer status
flashing lights 59
printer too slow 61
printing
business cards 21
guidelines 22
envelopes
guidelines 16
greeting cards 27
guidelines 29
index cards 21
guidelines 22
iron-on transfers 32, 33
guidelines 34
labels 19
guidelines 19, 20
manual two-sided 35
guidelines 37
mirror image 34
photographs 23
guidelines 26
posters 30
guidelines 31
small media 21
guidelines 22
transparencies 17
guidelines 18
Windows 98, Me, 2000 10
printing margins 73
minimum 73
setting 73
printing speed
increasing 26
printing test page 49
printout problems 63
print technology 68
printable area 73
printer
cleaning cartridges 46
cleaning case 50
damage to 51
dimensions 69
I/O interface 69
media sizes 71
media types 70
media weight 70
minimum printing margins 73
noise emissions 70
operating conditions 69
operating environment 69
paper alignment 70
paper capacity 71
paper sizes 71
power consumption 70
print cartridge cradle noise 50
voltage 70
weight 69
printer does not turn on 58
printer driver 10
printer features 6
printer maintenance
HP Deskjet Toolbox 54
printer memory 69
printer not printing 56
Printer Properties
Advanced tab
Windows 98, Me, 2000 10
Features tab
Windows 98, Me, 2000 10
Setup tab
Windows 98, Me, 2000, 10
Printer Settings taskbar icon 11
printer software 10
r
Rear Access Door 59
refilling print cartridge 51
restarting printer
when to restart 60
77
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!
s
printer does not turn on 58
printer not printing 56
printer too slow 61
printout problems 63
USB connection problems 58, 62
two-sided printing 10
manual 35
Setup tab 10
shortcuts
taskbar icon 12
small media printing 21
software compatibility 68
specifications 68
minimum printing margins 73
print cartridges 72
system requirements 74
surge protector 7
symbols 3
system requirements 74
Windows 2000 74
Windows 98 & Me requirements 74
u
USB connection problems 58, 62
w
warning messages 3
warnings icon 3
What’s This? help feature 4
t
tablet binding 36
taskbar icon 11
shortcuts 12
text resolution 68
Toolbox
opening 54
utilities 54
transparency printing 17
guidelines 18
troubleshooting
blank pages printing 63
color documents are printing in grayscale 65
complex documents 62
document printing at angle 63
error writing to USB port 58
flashing lights 56, 59
new print setting not shown 65
paper does not come out of printer 56
paper jams 57, 59
part of document missing 64
photos printing incorrectly 66
print cartridges 63
78