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SnapServer ® XSD 40 Configuration Guide

 

 

 

Configuration  Guide  

November  2014  

 

 

 

  1  

For  the  latest  version  of  this  document,  please  go  to:   http://www.overlandstorage.com/pdfs/SnapServer_NAS_Config_Guide.pdf

 

 

©2014  Overland  Storage.  All  trademarks  and  registered  trademarks  are  the  property  of  their  respective  owners.  The  information  contained  herein  is  subject  to  change  without  notice  and  is   provided  “as  is”  without  warranty  of  any  kind.  Overland  Storage  shall  not  be  liable  for  technical  or  editorial  errors  or  omissions  contained  herein.

 

SnapServer ® XSD 40 Configuration Guide

 

 

 

1

Table  of  Contents

 

  Introduction  ........................................................................................................................................................................................  3  

2   SnapServer  XSD  Series  NAS  Systems  ...................................................................................................................................................  4  

2.1

  SnapServer  XSD  Series  NAS  Systems  ............................................................................................................................................  4  

2.1.1

  SnapServer  XSD  40  ................................................................................................................................................................  4  

2.2

  General  Notes  on  SnapServer  NAS  Models  and  Configurations  ..................................................................................................  5  

2.2.1

  SnapServer  XSD  Series  Memory  Configurations  ...................................................................................................................  5  

2.3

  SnapServer  Networking  Options  ..................................................................................................................................................  6  

2.3.1

  SnapServer  XSD  40  Networking  ............................................................................................................................................  6  

3   SnapServer  XSD  Series  NAS  Software  Solutions  ..................................................................................................................................  7  

3.1

  GuardianOS  7.6  ............................................................................................................................................................................  7  

3.2

  BitTorrent  Sync  ............................................................................................................................................................................  7  

3.3

  Replication  with  Snap  Enterprise  Data  Replicator  .......................................................................................................................  7  

3.3.1

  Snap  Enterprise  Data  Replicator  (Snap  EDR)  .........................................................................................................................  7  

4   OverlandCare™  Services  for  SnapServer  Systems  and  Software  ......................................................................................................  10  

4.1

  OverlandCare  Levels  ..................................................................................................................................................................  10  

4.2

  Standard  Warranty,  Uplifts  and  Extensions  For  SnapServer  Products  .......................................................................................  10  

4.2.1

  Standard  Warranty  ..............................................................................................................................................................  10  

4.2.2

  Uplifts  and  Extensions  .........................................................................................................................................................  11  

4.3

  Supplemental  Software  Support  ................................................................................................................................................  11  

4.4

  Summary  of  Support  Offerings  for  SnapServer  Systems  and  Software  .....................................................................................  11  

4.4.1

  SnapServer  XSD  40  Support  Offering  Summary  ..................................................................................................................  11  

5   Purchasing  Guide  ..............................................................................................................................................................................  12  

5.1

  Scalable  Systems,  Expansion,  Drives,  System  Specific  Software  ................................................................................................  12  

5.1.1

  Configuring  SnapServer  XSD  40  Solutions  ...........................................................................................................................  12  

5.2

  Snap  EDR  for  Non-­‐SnapServer  NAS  Systems  ..............................................................................................................................  13  

5.2.1

  SnapServer  XSD  40  Support  Options  ...................................................................................................................................  13  

5.2.2

  Supplemental  Software  Support  Options  ...........................................................................................................................  14  

5.2.3

  Accessories  (ACC),  Customer  Replaceable  Spares  (CRS)  and  Field  Replaceable  Units  (FRUs)  for  SnapServer  NAS  Systems   and  Expansion  ....................................................................................................................................................................  15  

 

 

  2  

For  the  latest  version  of  this  document,  please  go  to:   http://www.overlandstorage.com/pdfs/SnapServer_NAS_Config_Guide.pdf

 

 

©2014  Overland  Storage.  All  trademarks  and  registered  trademarks  are  the  property  of  their  respective  owners.  The  information  contained  herein  is  subject  to  change  without  notice  and  is   provided  “as  is”  without  warranty  of  any  kind.  Overland  Storage  shall  not  be  liable  for  technical  or  editorial  errors  or  omissions  contained  herein.

 

SnapServer ® XSD 40 Configuration Guide

 

1 Introduction  

This  document  is  intended  as  a  guide  for  configuring  and  ordering  SnapServer  NAS  Systems,  Optional  Expansion,  Software  and  

Service.    It  is  primarily  intended  as  a  “what  should  be  ordered  with  what”  guide  and  provides  an  overview  of  the  features  and   functionality  of  each  of  the  options  available.  This  has  been  designed  as  an  “all  inclusive”  guide  as  much  as  possible  but  should  not  

  be  used  as  a  complete  substitute  for  Datasheets  and/or  administration  guides.  

 

This  first  part  of  this  guide  (Sections  2  through  5)  is  divided  in  to  the  following  sections:  

-­‐ SnapServer  NAS  Systems  –  providing  an  overview  of  available  SnapServer  NAS  Systems  

-­‐ SnapServer  NAS  Capacity  Expansion  –  providing  an  overview  for  the  SnapServer  Expansion  storage  available  for  scalable  

SnapServer  NAS  Systems.  

-­‐ SnapServer  NAS  Software  Solutions  –  providing  an  overview  of  GuardianOS™  and  available  software  options  that  work  with  

GuardianOS  based  SnapServer  NAS  Systems.  

-­‐ Overland  Storage  Services  for  SnapServer  NAS  Systems  and  Software  –  providing  an  overview  of  the  service  offerings  available   for  existing  as  well  as  discontinued  SnapServer  NAS  systems.  

 

 

The  second  part  of  this  guide  (Section  6)  then  provides  full  details  on  configuring  a  solution  with  the  logical  steps  to  follow  (including   part  numbers).    

 

 

  3  

For  the  latest  version  of  this  document,  please  go  to:   http://www.overlandstorage.com/pdfs/SnapServer_NAS_Config_Guide.pdf

 

 

©2014  Overland  Storage.  All  trademarks  and  registered  trademarks  are  the  property  of  their  respective  owners.  The  information  contained  herein  is  subject  to  change  without  notice  and  is   provided  “as  is”  without  warranty  of  any  kind.  Overland  Storage  shall  not  be  liable  for  technical  or  editorial  errors  or  omissions  contained  herein.

 

SnapServer ® XSD 40 Configuration Guide

 

2 SnapServer  XSD  Series  NAS  Systems  

SnapServer  NAS  Systems  are  a  complete  family  of  platforms,  software  solutions  and  services  designed  to  store  and  protect  data  

  allowing  the  deployment  of  “right-­‐sized”  storage  to  various  locations  within  a  small  to  medium  business  or  enterprise.  

Designed  as  NAS  and  iSCSI  appliances  to  take  advantage  of  industry  standards  for  centralized  storage  and  access  to  data,  SnapServer  

NAS  Systems  are  also  robust  servers  providing  enough  processing  power  for  data  protection,  replication  and  system  management  

  applications.  

2.1 SnapServer  XSD  Series  NAS  Systems  

SnapServer  XSD  Series  NAS  Systems  are  designed  to  manage  higher  workload  levels  and  capacities  and  are,  by  design,  scalable  with  

 

  the  addition  of  SnapServer  Expansion  storage.    

SnapServer  XSD  40  

Processor(s)  

Memory  

Power  Supplies  

1.8GHz  Pocessor  

2GB  standard  (4GB  Max)  

Single  power  supply,  200W  100-­‐240  VAC  

Drive  Type  in  Head  

 

Expansion  

SATA  II  

DynamicRAID  up  to  24TB  

2.1.1 SnapServer  XSD  40  

The  SnapServer  XSD  40  is  a  desktop  Network  Attached  Storage  server.  The  XSD40  is  sold  as  an  empty  enclosure  or  as  a  bundle  with  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  drives.    Drive  4-­‐packs  and  singles  can  be  purchased  separately  to  add  internal  capacity.    The  unit  must  be  purchased  with  a  minimum   of  2  hard  drives.  Each  configuration  includes  1  x  1.8GHz  processor;  2GB  of  Memory  (1  x  2GB  Memory  Module);  Dual  Gigabit  Ethernet   ports;  One  power  supply.  It  supports  Dynamic  RAID  with  single  or  dual  parity,  or  traditional  RAID  0,  1,  5,  6  and  10.  Tape  attachment   for  backup  is  supported  via  USB  port.  Software  Included:  GuardianOS  7.6,  iSCSI,  Snapshots,  and  BitTorrent  Sync.    

 

  4  

For  the  latest  version  of  this  document,  please  go  to:   http://www.overlandstorage.com/pdfs/SnapServer_NAS_Config_Guide.pdf

 

 

©2014  Overland  Storage.  All  trademarks  and  registered  trademarks  are  the  property  of  their  respective  owners.  The  information  contained  herein  is  subject  to  change  without  notice  and  is   provided  “as  is”  without  warranty  of  any  kind.  Overland  Storage  shall  not  be  liable  for  technical  or  editorial  errors  or  omissions  contained  herein.

 

SnapServer ® XSD 40 Configuration Guide

 

 

2.2 General  Notes  on  SnapServer  NAS  Models  and  Configurations  

2.2.1 SnapServer  XSD  Series  Memory  Configurations  

 

 

The  SnapServer  XSD  40    includes  2GB  of  memory  standard,  upgradeable  to  4GB  total.      

 

 

  5  

For  the  latest  version  of  this  document,  please  go  to:   http://www.overlandstorage.com/pdfs/SnapServer_NAS_Config_Guide.pdf

 

 

©2014  Overland  Storage.  All  trademarks  and  registered  trademarks  are  the  property  of  their  respective  owners.  The  information  contained  herein  is  subject  to  change  without  notice  and  is   provided  “as  is”  without  warranty  of  any  kind.  Overland  Storage  shall  not  be  liable  for  technical  or  editorial  errors  or  omissions  contained  herein.

 

SnapServer ® XSD 40 Configuration Guide

 

 

2.3 SnapServer  Networking  Options  

2.3.1 SnapServer  XSD  40  Networking  

 

The  SnapServer  XSD  40  includes  dual  1GbE  networking  ports.    There  are  no  options  at  this  time  to  add  additional  1GbE  ports  or  

10GbE  ports.  

 

 

  6  

For  the  latest  version  of  this  document,  please  go  to:   http://www.overlandstorage.com/pdfs/SnapServer_NAS_Config_Guide.pdf

 

 

©2014  Overland  Storage.  All  trademarks  and  registered  trademarks  are  the  property  of  their  respective  owners.  The  information  contained  herein  is  subject  to  change  without  notice  and  is   provided  “as  is”  without  warranty  of  any  kind.  Overland  Storage  shall  not  be  liable  for  technical  or  editorial  errors  or  omissions  contained  herein.

 

SnapServer ® XSD 40 Configuration Guide

 

3 SnapServer  XSD  Series  NAS  Software  Solutions  

SnapServer  XSD  Series  NAS  Systems  support  a  wide  range  of  data  sharing,  data  protection  and  replication  solution  software   designed  to  be  compatible  with  today’s  computing  environment  in  distributed  enterprises  and  small  businesses.  

3.1 GuardianOS  7.6  

Every  SnapServer  XSD  Series  NAS  System  is  delivered  with  GuardianOS  that  combines  file-­‐level  (NAS)  with  block-­‐level  (iSCSI)  data  on   a  single  device  to  provide  a  simple  and  flexible  solution  ideal  for  any  storage  infrastructure.  In  addition  to  its  unified  storage   architecture,  GuardianOS  offers  seamless  scalability  for  scalable  SnapServer  XSD  Series  NAS  systems,  centralized  storage   management,  and  a  comprehensive  suite  of  data  protection  tools  ideal  for  consolidating  data  and  simplifying  management  to  

  reduce  storage  total  cost  of  ownership  (TCO).  

3.2 BitTorrent  Sync  

Ideal  for  syncing  large  data  sets  over  geographically  dispersed  systems,  BitTorrent  Sync™  offers  simple  set-­‐up  and  configuration  in   even  the  most  complex  network  environments.  BitTorrent  Sync™  is  free  and  preinstalled  in  GuardianOS  for  syncing  directories  

  between  SnapServers,  desktop  clients  and  mobile  devices.  Create  a  private  cloud,  or  simply  sync  data  between  systems  for  disaster   recovery  and  backup.  

3.3 Replication  with  Snap  Enterprise  Data  Replicator  

3.3.1 Snap  Enterprise  Data  Replicator  (Snap  EDR)  

Snap  Enterprise  Data  Replicator  (Snap  EDR)  7.2  provides  a  powerful,  high-­‐performance  data  replication  and  protection  solution,  with  

 

 

 

 

 

  a  comprehensive  set  of  data  management,  movement,  and  backup  capabilities.  Administrators  can  remotely  move  files  between   servers;  replicate  data  from  their  remote  offices  to  a  central  server  where  it  can  be  protected  with  established  backup  and  restore   procedures;  or  automatically  distribute  data  from  a  central  server  to  multiple  remote  offices.  With  Snap  EDR,  the  administrator  can   implement  enterprise-­‐wide  data  movement,  backup,  disaster  recovery,  and  compliance  operations  from  a  single  location.  

 

Snap  EDR  7.2  is  an  option  to  GuardianOS  5.0  or  greater  and  is  licensed  by  functionality  of  Snap  EDR  (EDR  Express  or  EDR  Standard)  as   well  as  by  class  of  platform  (Workgroup,  Departmental  and  Non-­‐SnapServer  NAS  Systems).  Each  system  participating  in  Snap  EDR   replication  or  backup  requires  a  separate  Snap  EDR  license  whether  it  is  a  SnapServer  NAS,  Windows,  Solaris,  Linux  or  MAC  OS  X  

(10.6  or  below)  system.  

 

Snap  EDR  7.2  can  be  used  to  replicate  data  between  any  GuardianOS-­‐powered  SnapServer  regardless  of  GuardianOS  release   provided  that  Snap  EDR  is  the  same  version  for  all  SnapServers  participating  in  the  replication.  

 

  7  

For  the  latest  version  of  this  document,  please  go  to:   http://www.overlandstorage.com/pdfs/SnapServer_NAS_Config_Guide.pdf

 

 

©2014  Overland  Storage.  All  trademarks  and  registered  trademarks  are  the  property  of  their  respective  owners.  The  information  contained  herein  is  subject  to  change  without  notice  and  is   provided  “as  is”  without  warranty  of  any  kind.  Overland  Storage  shall  not  be  liable  for  technical  or  editorial  errors  or  omissions  contained  herein.

 

SnapServer ® XSD 40 Configuration Guide

 

3.3.1.1 Snap  EDR  Standard  and  Snap  EDR  Express  

3.3.1.1.1 Snap  EDR  Standard  

Snap  EDR  Standard  Edition  includes  all  functionality,  including  remote  backup,  as  well  as  one-­‐to-­‐one,  one-­‐to-­‐many  and  many-­‐to-­‐one   replication.  Snap  EDR  Standard  can  be  positioned  not  only  for  disk-­‐based  backup  and  disaster  recovery  but  also  for  data  distribution  

  and  versioned  disk-­‐based  backup  with  the  advanced  backup  functionality  included  over  EDR  Express.  

 

Snap  EDR  Standard  is  licensed  by  class  of  SnapServer  NAS  Systems  as  well  as  by  client  operating  system  (for  non-­‐SnapServer  NAS   systems)  as  follows:  

-­‐ Snap  EDR  Standard  -­‐  Windows  /  Mac  OS  X  /  Linux  /  UNIX 1  

-­‐ Snap  EDR  Standard  –  Workgroup  (Included  with  the  SnapServer  XSR  40)  

-­‐ Snap  EDR  Standard  –  Department  (Included  with  the  SnapServer  XSR  120)  

 

3.3.1.1.2 Snap  EDR  Express  

Snap  EDR  Express  is  a  value-­‐based  replication-­‐only  suite  for  two-­‐node,  one-­‐to-­‐one  replication  between  SnapServer  NAS  Systems   only.  It  is  primarily  positioned  for  disk-­‐based  backup  and  disaster  recovery 2  between  two  SnapServer  NAS  systems.  

 

Snap  EDR  Express  is  licensed  by  class  of  SnapServer  NAS  Systems  as  follows:  

-­‐ Snap  EDR  Express  -­‐  Workgroup  

-­‐ Snap  EDR  Express  -­‐  Department  

3.3.1.2 Snap  EDR  for  Workgroup  or  Department  

Snap  EDR  is  licensed  for  SnapServer  NAS  Systems  categorized  as  Workgroup  or  Department  SnapServer  NAS  Systems.  

 

 

3.3.1.2.1 Workgroup  SnapServer  NAS  Systems  

SnapServer  NAS  Systems  that  are  categorized  as  Workgroup  are  the  following:  

-­‐ Current  SnapServer  NAS  Systems  

-­‐ SnapServer  XSR  40  

-­‐ SnapServer  XSD  40  

 

 

 

                                                                                                                                       

1

    Snap  EDR  7.2  supports  Solaris  as  the  only  UNIX  platform.  Refer  to  the  data  sheet  for  specific  versions.  

2     GuardianOS  also  provides  disaster  recovery  options  to  backup  SnapServer  settings  that  should  be  used  in  conjunction  with  Snap  EDR  for  a  full  

2

    GuardianOS  also  provides  disaster  recovery  options  to  backup  SnapServer  settings  that  should  be  used  in  conjunction  with  Snap  EDR  for  a  full   disaster  recovery  solution.  

8  

For  the  latest  version  of  this  document,  please  go  to:   http://www.overlandstorage.com/pdfs/SnapServer_NAS_Config_Guide.pdf

 

 

©2014  Overland  Storage.  All  trademarks  and  registered  trademarks  are  the  property  of  their  respective  owners.  The  information  contained  herein  is  subject  to  change  without  notice  and  is   provided  “as  is”  without  warranty  of  any  kind.  Overland  Storage  shall  not  be  liable  for  technical  or  editorial  errors  or  omissions  contained  herein.

 

SnapServer ® XSD 40 Configuration Guide

 

 

 

3.3.1.2.2 Midrange  and  Department  SnapServer  NAS  Systems  

SnapServer  NAS  Systems  that  are  categorized  as  Midrange  or  Department  are  both  covered  by  the  “Department”  Snap  EDR  license  

  and  are  the  following  models:  

-­‐ Current  SnapServer  NAS  systems  

-­‐ SnapServer  XSR  120  

-­‐ Discontinued  SnapServer  NAS  Systems  

-­‐ SnapServer  DX2  

-­‐ SnapServer  DX1  

-­‐ SnapServer  N2000  

-­‐ SnapServer  NAS  18000  

-­‐ SnapServer  NAS  15000  

-­‐ SnapServer  NAS  14000  

-­‐ SnapServer  NAS  4500  

-­‐ SnapServer  NAS  4400  

-­‐ SnapServer  NAS  4200  

-­‐ SnapServer  NAS  650  

-­‐ SnapServer  NAS  620  

-­‐ SnapServer  NAS  550  

-­‐ SnapServer  NAS  520  

-­‐ SnapServer  NAS  510  

3.3.1.3 Snap  EDR  Upgrades  

Snap  EDR  upgrades  are  available  for  customers  that  initially  licensed  Snap  EDR  Express.  

3.3.1.3.1 Snap  EDR  Express  to  Snap  EDR  Standard  upgrades  

 

The  following  upgrades  are  available  from  Snap  EDR  Express  to  Snap  EDR  Standard:  

-­‐ Snap  EDR  Exp/Snap  EDR  Std  Upg-­‐Workgroup  

-­‐ Snap  EDR  Exp/Snap  EDR  Std  Upg-­‐Department  

 

 

 

 

 

 

 

 

 

 

 

 

  9  

For  the  latest  version  of  this  document,  please  go  to:   http://www.overlandstorage.com/pdfs/SnapServer_NAS_Config_Guide.pdf

 

 

©2014  Overland  Storage.  All  trademarks  and  registered  trademarks  are  the  property  of  their  respective  owners.  The  information  contained  herein  is  subject  to  change  without  notice  and  is   provided  “as  is”  without  warranty  of  any  kind.  Overland  Storage  shall  not  be  liable  for  technical  or  editorial  errors  or  omissions  contained  herein.

 

 

SnapServer ® XSD 40 Configuration Guide

 

4 OverlandCare™  Services  for  SnapServer  Systems  and  Software  

OverlandCare  is  Overland’s  premier  service  and  support  program.  This  program  provides  enhanced  services  for  customers  who  

  require  either  longer  coverage  periods  or  options  that  provide  for  higher  system  availability.  We  offer  support  upgrades  at  the  time   of  system  sale  and  support  extensions  for  up  to  five  years  after  the  initial  system  purchase.  If  your  SnapServer  solution  includes   multiple  products  each  item  must  be  covered  to  the  same  entitlement.  As  a  special  incentive  to  keep  your  SnapServer  product   covered  for  a  longer  period  of  time  we  offer  a  discount  on  multiple  years  of  support  coverage  when  purchased  at  the  time  of  sale.  

4.1 OverlandCare  Levels  

There  are  four  levels  of  OverlandCare,  each  offering  a  different  range  of  services.  As  mentioned  above,  every  SnapServer  carries  one   of  these  levels  as  its  “standard  warranty”,  and  customers  can  purchase  upgrades  and  extensions  for  up  to  5  years  after  the  initial  

 

 

  system  purchase.  The  four  OverlandCare  Levels  are  summarized  in  the  table  below.  

 

Unlimited  Web  and  Email  Support  

OverlandCare    

Bronze-­‐Level  

2-­‐business  day  Parts  

Replacement  

•  

OverlandCare  

Silver-­‐Level  

5x9xNBD  Onsite  Support  

 

•  

Access  to  Online  Knowledgebase  

Critical  Software/Firmware  Updates  and  Patches  

24x7  Telephone  Assistance  

•  

•  

•  

•  

•  

•  

Remote  Problem  Diagnostics  &  Support  

Next  Business  Day  Advance  Parts  Replacement  

Onsite  Support  Monday  Thru  Friday  

Next  Business  Day  Response  for  Onsite  Support  

4-­‐Hour  Response  for  Onsite  Support  

24x7  Onsite  Support  

 

 

•  

•  

 

 

•  

•  

•  

 

 

 

OverlandCare  

Gold-­‐Level  

5x9x4-­‐Hour  Onsite  Support  

 

•  

•  

•  

•  

 

•  

•  

 

•  

 

OverlandCare  

Platinum-­‐Level  

24x7x4-­‐Hour  Onsite  

Support  

•  

•  

•  

•  

 

 

•  

 

•  

•  

4.2 Standard  Warranty,  Uplifts  and  Extensions  For  SnapServer  Products  

4.2.1 Standard  Warranty  

SnapServer  XSD  products  are  covered  by  a  three-­‐year  Overland  Care  Bronze-­‐Level  warranty  which  covers  all  aspects  of  the  product.  

The  Bronze-­‐Level  warranty  for  SnapServer  XSR  includes  the  following:  

 

24x7  Telephone  support  

Advanced  parts  replacement,  2  business  day  delivery  excluding  recognized  public  and  company  holidays  

Software  support  for  GuardianOS  with  updates  and  patches  as  available  

 

 

 

 

 

For  full  details  of  current  service  programs,  please  refer   http://support.overlandstorage.com/support/service-­‐coverage.html

 

  10  

For  the  latest  version  of  this  document,  please  go  to:   http://www.overlandstorage.com/pdfs/SnapServer_NAS_Config_Guide.pdf

 

 

©2014  Overland  Storage.  All  trademarks  and  registered  trademarks  are  the  property  of  their  respective  owners.  The  information  contained  herein  is  subject  to  change  without  notice  and  is   provided  “as  is”  without  warranty  of  any  kind.  Overland  Storage  shall  not  be  liable  for  technical  or  editorial  errors  or  omissions  contained  herein.

 

 

SnapServer ® XSD 40 Configuration Guide

 

4.2.2 Uplifts  and  Extensions  

 

 

All  SnapServer  systems  are  eligible  for  service  uplifts  and  extensions  to  augment  and/or  extend  the  standard  OverlandCare  warranty.    

-­‐ Specially  priced  3-­‐year  uplifts  for  OverlandCare  Levels  Silver,  Gold  and  Platinum  are  available  at  the  time  of  purchase  

-­‐ 1-­‐year  extensions  for  all  OverlandCare  Levels  are  available  to  extend  the  SnapServer  warranty  to  5-­‐years  of  total  coverage  

4.3 Supplemental  Software  Support  

Supplemental  Software  Support  can  be  purchased  for  each  optional  software  product.  This  service  is  offered  as  an  annual  contract   for  Snap  Enterprise  Data  Replicator  (Snap  EDR).  To  purchase  Supplemental  Software  Service,  the  SnapServer  system  on  which  the  

  software  product  will  be  run  must  be  covered  by  OverlandCare  service  or  Software  maintenance.  

 

Supplemental  Software  Support  includes  the  following:  

-­‐ Support  offering  24x7  access  to  web  based  self-­‐support  

-­‐ Technical  support  access  for  the  Software  product  in  line  with  the  service  level  of  the  SnapServer  system  on  which  it  runs  

 

4.4 Summary  of  Support  Offerings  for  SnapServer  Systems  and  Software  

 

4.4.1 SnapServer  XSD  40  Support  Offering  Summary  

The  following  table  provides  a  summary  of  the  support  offerings  available  for  SnapServer  XSD  40  systems.  

Service  Offering  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

OverlandCare  Bronze-­‐Level  –  24x7  Telephone  Support,  2  Day  Advance  Parts  Replacement  9x5    

OverlandCare  Silver-­‐Level  –  24x7  Telephone  Support,  9x5xNBD  Onsite  

OverlandCare  Gold-­‐Level  –  24x7  Telephone  Support,  9x5x4-­‐Hour  Onsite  

 

OverlandCare  Platinum-­‐Level  –  24x7  Telephone  Support,  24x7x4-­‐Hour  Onsite  

Supplemental  Software  Coverage  for  Snap  EDR  

Year  1   Year  2  

Standard  Warranty  

Year  3  

Optional  3-­‐Year  Uplift  

Year  4   Year  5  

Optional  1-­‐Year  Extensions  

Optional  1-­‐Year  Extensions  

Optional  1-­‐Year  Extensions  

  11  

For  the  latest  version  of  this  document,  please  go  to:   http://www.overlandstorage.com/pdfs/SnapServer_NAS_Config_Guide.pdf

 

 

©2014  Overland  Storage.  All  trademarks  and  registered  trademarks  are  the  property  of  their  respective  owners.  The  information  contained  herein  is  subject  to  change  without  notice  and  is   provided  “as  is”  without  warranty  of  any  kind.  Overland  Storage  shall  not  be  liable  for  technical  or  editorial  errors  or  omissions  contained  herein.

 

 

SnapServer ® XSD 40 Configuration Guide

 

 

5 Purchasing  Guide  

5.1 Scalable  Systems,  Expansion,  Drives,  System  Specific  Software  

The  tables  below  provide  ordering  information  to  configure  SnapServer  XSD  40  servers.      

 

Following  the  expansion  storage  are  additional  tables  for  Snap  EDR  software  specific  to  scalable  systems.  Snap  EDR  Software  for  

Non-­‐SnapServer  NAS  Systems  are  addressed  in  later  sections  of  the  Purchasing  Guide.  

 

 

 

 

5.1.1 Configuring  SnapServer  XSD  40  Solutions  

 

The  following  steps  can  be  used  as  guidance  for  configuring  a  scalable  SnapServer  XSD  40  solution.  

Step  1   Choose  and  Configure  a  Base  SnapServer  XSD  40  System  

Step  1a  

Step  1b  

Choose  the  SnapServer  XSD  40  system  

OT-­‐NAS200203  

OT-­‐NAS200204  

OT-­‐NAS200205  

OT-­‐NAS200206  

OT-­‐NAS200226  

OT-­‐NAS200227  

OT-­‐NAS200207  

OT-­‐NAS200208  

SnapServer  XSD  40,  2TB  SATA  Bundle  (2  X  1TB)  

SnapServer  XSD  40,  4TB  SATA  Bundle  (2  X  2TB)  

SnapServer  XSD  40,  6TB  SATA  Bundle  (2  X  3TB)  

SnapServer  XSD  40,  8TB  SATA    Bundle(2  X  4TB)  

SnapServer  XSD  40,  10TB  SATA  Bundle  (2X5TB)  

SnapServer  XSD  40,  12TB  SATA  Bundle  (2X6TB)  

SnapServer  XSD  40,  4TB  SATA  Bundle  (4  X  1TB)  

SnapServer  XSD  40,  8TB  SATA  Bundle  (4  X  2TB)  

OT-­‐NAS200209  

OT-­‐NAS200210  

OT-­‐NAS200228  

OT-­‐NAS200229  

SnapServer  XSD  40,  12TB  SATA  Bundle  (4  X  3TB)  

SnapServer  XSD  40,  16TB  SATA  Bundle  (4  X  4TB)  

SnapServer  XSD  40,  20TB  SATA  Bundle  (4X5TB)  

SnapServer  XSD  40,  24TB  SATA  Bundle  (4X6TB)  

 

 

To  populate  a  SnapServer  XSD  40  with  internal  capacity,  choose  up  to  4  drives  

SATA  II  Enterprise  Drive  Single  (7200  RPM)  

OT-­‐ACC902049  

OT-­‐ACC902048  

OT-­‐ACC902025  

OT-­‐ACC902024  

OT-­‐ACC902023  

 

OT-­‐ACC902022  

ACC  -­‐  XSD  40,  6TB  SATA  w/Carrier  

ACC  -­‐  XSD  40,  5TB  SATA  w/Carrier  

ACC  –  XSD  40,  4TB  SATA  w/Carrier  

ACC  –  XSD  40,  3TB  SATA  w/Carrier  

ACC  –  XSD  40,  2TB  SATA  w/Carrier  

ACC  –  XSD  40,  1TB  SATA  w/Carrier  

 

 

Step  3  

Step  3a  

Step  3b  

Add  Snap  EDR  Software  (as  appropriate  Express  or  Standard)  

Snap  EDR  Express  

5325302015     Snap  EDR  Express  -­‐  Workgroup  

Snap  EDR  Standard  

5325302018     Snap  EDR  Standard  -­‐  Workgroup  

  12  

For  the  latest  version  of  this  document,  please  go  to:   http://www.overlandstorage.com/pdfs/SnapServer_NAS_Config_Guide.pdf

 

 

©2014  Overland  Storage.  All  trademarks  and  registered  trademarks  are  the  property  of  their  respective  owners.  The  information  contained  herein  is  subject  to  change  without  notice  and  is   provided  “as  is”  without  warranty  of  any  kind.  Overland  Storage  shall  not  be  liable  for  technical  or  editorial  errors  or  omissions  contained  herein.

 

 

SnapServer ® XSD 40 Configuration Guide

 

 

5.2 Snap  EDR  for  Non-­‐SnapServer  NAS  Systems  

Snap  EDR  Supports  Windows,  Linux,  MAC  OS  X,  and  UNIX  platforms  in  addition  to  SnapServer  NAS  Systems  but  must  be  licensed  

 

  separately  for  these  additional  platforms.  

Step  1  

Step  1a  

Choose  additional  Snap  EDR  licenses  for  non-­‐SnapServer  NAS  Systems  as  appropriate  

Choose  appropriate  Snap  EDR  Standard  Licenses  

5325301881     Snap  EDR  Standard  -­‐  Windows  /  Linux  /  Mac  OS  X  /  UNIX  

 

Support  Options  for  SnapServer  NAS  Systems,  Expansion  and  Software  

Support  options  are  available  for  all  SnapServer  NAS  Systems,  SnapServer  Expansion  Systems  and  associated  SnapServer  NAS   software.  Support,  if  ordered  for  SnapServer  NAS  Systems,  must  all  be  at  the  same  level.  

 

Note:  Support  options  described  below  are  for  current  SnapServer  NAS  Systems  only.  Support  options  are  available  for  discontinued  

 

SnapServer  NAS  Systems  and  expansion.  For  these  options,  please  contact  Overland  Storage  Sales.  

 

 

 

 

 

5.2.1 SnapServer  XSD  40  Support  Options  

Step  1  

Step  1a  

Choose  support  for  SnapServer  XSD  40  systems  as  appropriate.  

Choose  appropriate  SnapServer  XSD  40  Support  option  

Support  for  up  to    5  years  can  be  obtained  at  the  time  of  initial  system  purchase  by  combining  appropriate  single  year  offerings  

 

EWCAREL1R-­‐XSD40    

EWCAREL1E-­‐XSD40    

OverlandCare  Bronze-­‐Level  (24x7  Phone/2  Day  Adv  Parts  Replace),  1  yr  Uplift,  XSD40  

OverlandCare  Bronze-­‐Level  (24x7  Phone/2  Day  Adv.  Parts  Replace),  1-­‐Yr  Extension,  XSD40  

 

EWCAREL2U-­‐XSD40    

EWCAREL2R-­‐XSD40    

OverlandCare  Silver-­‐Level  (24x7  Phone/NBD  Onsite),  3-­‐Yr.  Uplift,  XSD40  

OverlandCare  Silver-­‐Level  (24x7  Phone/NBD  Onsite),  1-­‐Yr.  Uplift,  XSD40  

EWCAREL2E-­‐XSD40                                                  OverlandCare  Silver-­‐Level  (24x7  Phone/NBD  Onsite),  1-­‐Yr  Extension,  XSD40  

 

EWCAREL3U-­‐XSD40    

EWCAREL3R-­‐XSD40    

OverlandCare  Gold-­‐Level  (24x7  Phone/9x5x4-­‐Hr  Onsite),  3-­‐Yr  Uplift,  XSD40  

OverlandCare  Gold-­‐Level  (24x7  Phone/9x5x4-­‐Hr  Onsite),  1-­‐Yr  Uplift,  XSD40  

EWCAREL3E-­‐XSD40                                                  OverlandCare  Gold-­‐Level  (24x7  Phone/9x5x4-­‐Hr  Onsite),  1-­‐Yr  Extension,  XSD40  

 

 

EWCAREL4U-­‐XSD40    

EWCAREL4R-­‐XSD40    

OverlandCare  Platinum-­‐Level  (24x7  Phone/24x7x4-­‐Hr  Onsite),  3-­‐Yr  Uplift,  XSD40  

OverlandCare  Platinum-­‐Level  (24x7  Phone/24x7x4-­‐Hr  Onsite),  1-­‐Yr  Uplift,  XSD40  

EWCAREL4E-­‐XSD40                                                  OverlandCare  Platinum-­‐Level  (24x7  Phone/24x7x4-­‐Hr  Onsite),  1-­‐Yr  Extension,  XSD40  

  13  

For  the  latest  version  of  this  document,  please  go  to:   http://www.overlandstorage.com/pdfs/SnapServer_NAS_Config_Guide.pdf

 

 

©2014  Overland  Storage.  All  trademarks  and  registered  trademarks  are  the  property  of  their  respective  owners.  The  information  contained  herein  is  subject  to  change  without  notice  and  is   provided  “as  is”  without  warranty  of  any  kind.  Overland  Storage  shall  not  be  liable  for  technical  or  editorial  errors  or  omissions  contained  herein.

 

 

SnapServer ® XSD 40 Configuration Guide

 

 

 

 

 

5.2.2 Supplemental  Software  Support  Options  

Supplemental  Software  support  is  offered  for  Snap  EDR.  Supplemental  Software  support  requires  the  system  on  which  they  are   licensed  to  also  be  supported  by  Standard  Warranty,  Software  Maintenance,  or  Overland  CARE.  

 

 

SnapServer  Manager,  GuardianOS  iSCSI  Target  –  Workgroup,  GuardianOS  Snapshot  –  Workgroup,  and  CA  Antivirus  –  Workgroup   licenses  are  supported  as  part  of  the  Standard  Warranty,  Software  Maintenance,  or  OverlandCare  for  the  SnapServer  NAS  System  on  

 

  which  they  are  licensed.  

Supplemental  Software  Support  for  EDR  is  provided  as  a  single  support  option  regardless  of  the  level  of  license  (Express  or  

Standard 3 ).  If  Supplemental  Software  support  is  selected  for  Snap  EDR,  all  licenses  of  Snap  EDR  must  be  covered  by  Supplemental  

Software  support.  

Step  1  

Step  1a  

Choose  support  for  Snap  EDR  as  appropriate.  

Choose  appropriate  Supplemental  Software  Support  option  for  Snap  EDR  

Supplemental  Software  Support  for  Snap  EDR  is  offered  by  system  platform.  Support  for  up  to  5  years  can  be  obtained  at  the  time  of  initial   system  purchase  by  combining  a  3-­‐year  support  option  with  2  of  the  corresponding  1-­‐year  support  options.  

5325302157    

5325302157-­‐3    

 

5325302158    

 

5325302158-­‐3    

5325302152    

5325302152-­‐3    

1-­‐Year  Supplemental,  EDR,  Win/Linux  

3-­‐Year  Supplemental,  EDR,  Win/Linux  

1-­‐Year  Supplemental,  EDR,  UNIX  

3-­‐Year  Supplemental,  EDR,  UNIX  

1-­‐Year  Supplemental,  EDR,  Department  

3-­‐Year  Supplemental,  EDR,  Department  

 

5325302148                                  1-­‐Year  Supplemental,  EDR  410/DX1/XSD40  

 

 

 

5325302148-­‐3                          3-­‐Year  Supplemental,  EDR  410/DX1/XSD40  

Note:  Only  current  SnapServer  NAS  System  platform  options  are  listed  below.  For  additional  Supplemental  Software  Support  options  for  Snap  EDR   on  discontinued  SnapServer  NAS  Systems,  please  contact  Overland  Storage  Sales.  

 

 

 

                                                                                                                                       

3

    Snap  EDR  Advanced  (which  is  no  longer  offered  as  a  separate  license)  is  also  covered  by  the  same  Supplemental  EDR  support  that  covers  Snap  

EDR  Express  or  Snap  EDR  Standard  Editions.  

14  

For  the  latest  version  of  this  document,  please  go  to:   http://www.overlandstorage.com/pdfs/SnapServer_NAS_Config_Guide.pdf

 

 

©2014  Overland  Storage.  All  trademarks  and  registered  trademarks  are  the  property  of  their  respective  owners.  The  information  contained  herein  is  subject  to  change  without  notice  and  is   provided  “as  is”  without  warranty  of  any  kind.  Overland  Storage  shall  not  be  liable  for  technical  or  editorial  errors  or  omissions  contained  herein.

 

SnapServer ® XSD 40 Configuration Guide

 

5.2.3 Accessories  (ACC),  Customer  Replaceable  Spares  (CRS)  and  Field  Replaceable  Units  (FRUs)  for  

SnapServer  NAS  Systems  and  Expansion  

If  support  options  are  not  selected,  it  is  highly  recommended  that  a  selection  of  Accessories  (ACC),  Customer  Replaceable  Spares  

(CRS)  and  Field  Replaceable  Units  (FRUs)  for  the  SnapServer  NAS  system  or  SnapServer  Expansion  unit  are  obtained  to  maximize   system  availability.  

 

5.2.3.1 SnapServer  DX  Accessories  

Step  1  

Step  1a  

Choose  Accessories  and  Customer  Replaceable  Spares  for  the  SnapServer  XSD  40  as  appropriate.  

Choose  appropriate  SnapServer  XSD  40  Drive  ACC  

SATA  II  Desktop  Drive  Single  (Variable  RPM)  

OT-­‐ACC902049                          ACC  –  XSD  40,  6TB  SATA  w/Carrier  

OT-­‐ACC902048                          ACC  –  XSD  40,  5TB  SATA  w/Carrier  

OT-­‐ACC902025  

OT-­‐ACC902024  

OT-­‐ACC902023  

OT-­‐ACC902022  

ACC  –  XSD  40,  4TB  SATA  w/Carrier  

ACC  –  XSD  40,  3TB  SATA  w/Carrier  

ACC  –  XSD  40,  2TB  SATA  w/Carrier  

ACC  –  XSD  40,  1TB  SATA  w/Carrier  

 

 

Step  1b   Choose  appropriate  SnapServer  XSD  40  System  ACC  

OV-­‐ACC902022   ACC  -­‐  Memory  Module,  DX1/XSD  40,  2GB  DIMM  

 

 

  15  

For  the  latest  version  of  this  document,  please  go  to:   http://www.overlandstorage.com/pdfs/SnapServer_NAS_Config_Guide.pdf

 

 

©2014  Overland  Storage.  All  trademarks  and  registered  trademarks  are  the  property  of  their  respective  owners.  The  information  contained  herein  is  subject  to  change  without  notice  and  is   provided  “as  is”  without  warranty  of  any  kind.  Overland  Storage  shall  not  be  liable  for  technical  or  editorial  errors  or  omissions  contained  herein.

 

SnapServer ® XSD 40 Configuration Guide

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

About  Overland  Storage  

Overland  Storage  is  the  trusted  global  provider  of  effortless  data  management  and  data  protection  solutions  across  the  data   lifecycle.  By  providing  an  integrated  range  of  technologies  and  services  for  primary,  nearline,  offline,  archival,  and  cloud  data   storage,  Overland  makes  it  easy  and  cost  effective  to  manage  different  tiers  of  information  over  time.  Whether  distributed  data  is   across-­‐the-­‐hall  or  across-­‐the-­‐globe,  Overland  enables  companies  to  focus  on  building  their  business  instead  of  worrying  about  data  

  growth.  

Overland  SnapServer®,  SnapSAN™,  NEO®  and  REO®  solutions  are  available  through  a  select  network  of  value  added  resellers  and   system  integrators.  For  more  information,  visit   www.overlandstorage.com

 

 

Sales  Offices  

 

North  America  

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San  Jose,  CA  95113  

USA  

Tel:  800.729.8725  

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Hudson  TechnoCentre  ,  Singapore  

536204  

 

Tel:  +65  62811  778,  +65  62811  073  

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Tel:  +44  (0)  118.989.8000  

  16  

For  the  latest  version  of  this  document,  please  go  to:   http://www.overlandstorage.com/pdfs/SnapServer_NAS_Config_Guide.pdf

 

 

©2014  Overland  Storage.  All  trademarks  and  registered  trademarks  are  the  property  of  their  respective  owners.  The  information  contained  herein  is  subject  to  change  without  notice  and  is   provided  “as  is”  without  warranty  of  any  kind.  Overland  Storage  shall  not  be  liable  for  technical  or  editorial  errors  or  omissions  contained  herein.

 

 

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