Fujitsu DeskView Licence Pack for remote management (Business Line) 1000 Lic. Datasheet
Below you will find brief information for DeskView Load, DeskView Admin, DeskView Migrate, DeskView Control. This document outlines the DeskView Family's manageability features, including pre-installation customization for end-user systems, easy system management for client hardware, simplifying cross-platform migration and control projects, and reducing total cost of ownership with comprehensive tools like inventory reports, BIOS updates, and remote power management.
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DeskView Family Manageability VP Product Marketing Presentation Points 3 Minutes for DeskView DeskView Load – Your individual customization DeskView – Manageability Benefits at a glance 2 Manageability - DeskView Family Oct. 04, 2005 VP Product Marketing © Fujitsu Siemens Computers 2005 All rights reserved 3 minutes for DeskView 3 Manageability - DeskView Family Oct. 04, 2005 VP Product Marketing © Fujitsu Siemens Computers 2005 All rights reserved DeskView Manageability becomes a product family Manageability 4 Manageability - DeskView Family Oct. 04, 2005 VP Product Marketing © Fujitsu Siemens Computers 2005 All rights reserved Manageability and Security link the Business client product portfolio Business Clients Security Manageability Secure products for business clients Most efficient client management with DeskView LIFEBOOK / CELSIUS notebook CELSIUS AMILO Pro ESPRIMO STYLISTIC SCENIC Pocket LOOX FUTRO Displays, Keyboards, Software 5 Manageability - DeskView Family Oct. 04, 2005 VP Product Marketing © Fujitsu Siemens Computers 2005 All rights reserved DeskView Load Pre-installation of end-user specific, pre-configured customer systems On time delivery directly ex factory to end-customer possible Orderable via customizing 6 Manageability - DeskView Family Oct. 04, 2005 VP Product Marketing © Fujitsu Siemens Computers 2005 All rights reserved DeskView Admin Easy and fast entrance to system management for Fujitsu Siemens Computers client hardware Covers DeskView 10.x, DeskView 5.x, DeskUpdate and DeskView Tools Ships with Fujitsu Siemens Computers mobiles and stationary clients Can be extended with DeskView Migrate and DeskView Control Reduces total cost of ownership with a comprehensive set of system management features Please note that the set of DeskView functionalities varies depending on the hardware. For details please see the datasheet of your system 7 Manageability - DeskView Family Oct. 04, 2005 VP Product Marketing © Fujitsu Siemens Computers 2005 All rights reserved DeskView Migrate and DeskView Control Simplifying cross platform hard- and software migration projects Simplifying cross platform hard- and software controlling projects Tailormade software suites defined by Fujitsu Siemens Computers based on Altiris software solutions Can be applied to all Microsoft Windows Operating System based hardware serving as a cross platform management solution Very good price performance ratio 8 Manageability - DeskView Family Oct. 04, 2005 VP Product Marketing © Fujitsu Siemens Computers 2005 All rights reserved DeskView Load – Your individual customization 9 Manageability - DeskView Family Oct. 04, 2005 VP Product Marketing © Fujitsu Siemens Computers 2005 All rights reserved Background and Scope Professional Lifecycle Management Stages Design 10 Operate Analyses Processes Implementation Piloting Roll-out Assessment Workshop Project Management IT Lab Analysis Workshop Migration Infrastructure Design Æ Mobility Æ Network Æ Standardization of processes, hardware, software, etc. Client-Server Automation Helpdesk 1st and 2nd level support Basic Topics Scope Build Manageability - DeskView Family Oct. 04, 2005 VP Product Marketing Roll-out Management Æ Customizing Æ Personalization © Fujitsu Siemens Computers 2005 Operation Service Repair Recycling All rights reserved Background and Scope Professional Lifecycle Management Stages Design 11 Operate Analyses Processes Implementation Piloting Roll-out Assessment Workshop Project Management IT Lab Analysis Workshop Migration Infrastructure Design Æ Mobility Æ Network Æ Standardization of processes, hardware, software, etc. Client-Server Automation Helpdesk 1st and 2nd level support Basic Topics Scope Build Manageability - DeskView Family Oct. 04, 2005 VP Product Marketing Roll-out Management Æ Customizing Æ Personalization © Fujitsu Siemens Computers 2005 Operation Service Repair Recycling All rights reserved Background and Scope Professional Lifecycle Management Stages Design 12 Operate Analyses Processes Implementation Piloting Roll-out Assessment Workshop Project Management IT Lab Analysis Workshop Migration Infrastructure Design Æ Mobility Æ Network Æ Standardization of processes, hardware, software, etc. Client-Server Automation Helpdesk 1st and 2nd level support Basic Topics Scope Build Manageability - DeskView Family Oct. 04, 2005 VP Product Marketing Roll-out Management Æ Customizing Æ Personalization © Fujitsu Siemens Computers 2005 Operation Service Repair Recycling All rights reserved Background and Scope Professional Lifecycle Management Stages Basic Topics Design Analyses Processes Build Implementation Piloting Roll-out Manageability - DeskView Family Operation Service Personalization with DeskView Load – Business Opportunity with Fujitsu Siemens Computers Scope 13 Operate Oct. 04, 2005 VP Product Marketing © Fujitsu Siemens Computers 2005 All rights reserved Today’s logistic pathways Customer Customer Customer locations Delivery Ro llo • IT Group Rollout-Center Rollout • Personalization data ut re qu es t Business partner • Rollout Management • Rollout Support Delivery r de r O Fujitsu Siemens Computers • Assembly 14 Manageability - DeskView Family Oct. 04, 2005 VP Product Marketing © Fujitsu Siemens Computers 2005 Rollout Team All rights reserved DeskView Load Tomorrow’s logistic pathways Customer Customer Customer locations • IT Group Ro llo ut re qu es t Business partner • Rollout Management • Rollout Support pe Duerso de na live lize r d s y of yst em s 15 Manageability - DeskView Family Oct. 04, 2005 Fujitsu Siemens Computers • Rollout fulfillment with DeskView Load VP Product Marketing © Fujitsu Siemens Computers 2005 ata d t ou l l Ro Rollout Team All rights reserved DeskView Load Functions & Features Function Installation of individual and pre-configured end customer systems, available for our partners End-Customer Feature PC System runs out of the box Easy roll out of clients Supported by pre-defined Fujitsu Siemens Computers know how Business partner Fujitsu Siemens Computers 16 Manageability - DeskView Family Oct. 04, 2005 VP Product Marketing © Fujitsu Siemens Computers 2005 All rights reserved DeskView Load Benefits for Benefits Elapsed time goes down Roll-out quality increases (systems will installed fully by automated scripts) End-Customer Complexity will be reduced (less synchronization of all stakeholders) Less Resource-consuming Business partner Less logistic costs Better Financial status (better cash flow, less inventory, less write offs) Fujitsu Siemens Computers 17 Manageability - DeskView Family Oct. 04, 2005 Generation of value add by a flexible production set up in Central Europe VP Product Marketing © Fujitsu Siemens Computers 2005 All rights reserved DeskView Load Via our Customizing Services Hardware Services 18 Manageability - DeskView Family Software Services Oct. 04, 2005 VP Product Marketing Add-on Services © Fujitsu Siemens Computers 2005 All rights reserved Lifecycle Management DeskView Load FSC’s Rollout Software Services Today: Monolithic Cloning of an Image Tomorrow: Personalization of systems PC System runs out of the box „Ghost“ Image loading 19 Manageability - DeskView Family Oct. 04, 2005 VP Product Marketing © Fujitsu Siemens Computers 2005 All rights reserved DeskView Load FSC’s Rollout Software Services Today: Monolithic Cloning of an Image Tomorrow: Personalization of systems PC System runs out of the box „Ghost“ Image loading Process from Order to end-customer: Order Assembly & Image Load Delivery (Fujitsu Siemens Computers) 20 Manageability - DeskView Family Customer Software Installation Preparation of user data (Rollout-Center) Oct. 04, 2005 Delivery Add on Installation Final configuration Assembly DeskView Load Delivery (Fujitsu Siemens Computers) (On-site) VP Product Marketing Order © Fujitsu Siemens Computers 2005 All rights reserved Zero touch finalization DeskView Load Fazit DeskView Load – for perfect fit Check 21 Manageability - DeskView Family Build Oct. 04, 2005 VP Product Marketing © Fujitsu Siemens Computers 2005 Deliver All rights reserved DeskView – Manageability benefits at a glance 22 Manageability - DeskView Family Oct. 04, 2005 VP Product Marketing © Fujitsu Siemens Computers 2005 All rights reserved DeskView supports Mobility and Business Critical Computing - an example Combine Fujitsu Siemens Computers hard- and software in a client management solution Connect the Pocket LOOX viaWLAN/Bluetooth Exploit graphics capabilities of new Pocket LOOX Receive important alerts with the DeskView „Ticker“ Shown during VISIT 2004 23 Manageability - DeskView Family Oct. 04, 2005 VP Product Marketing © Fujitsu Siemens Computers 2005 All rights reserved Support for Mobility and Business Critical Computing Single access interface Single source of information Multiple on/offline client support 24 Manageability - DeskView Family Oct. 04, 2005 VP Product Marketing © Fujitsu Siemens Computers 2005 All rights reserved “Getting Started” guides through the installation process 25 Manageability - DeskView Family Oct. 04, 2005 VP Product Marketing © Fujitsu Siemens Computers 2005 All rights reserved DeskView Admin – What´s new DeskView 10.3… can manage new ESPRIMO systems DeskView license included in all ESPRIMO´s delivers capabilities for remote security and interface management notifications can be obtained from standard Altiris helpdesk basic helpdesk is already included in Altiris Notification Server deliverable ! further improves cross platform manageability FUTRO LIFEBOOK Pocket LOOX user specific asset tag management supports Microsoft Windows XP 64-Bit operating system 26 Manageability - DeskView Family Oct. 04, 2005 VP Product Marketing © Fujitsu Siemens Computers 2005 All rights reserved DeskView 10.3 Function DeskView Inventory 27 Manageability - DeskView Family Oct. 04, 2005 Feature Benefits extends the information provides you with most important inventory values from the WMI protocol of a system, including and allows administrator general system to get detailed systeminformation, technical related data - results are information, software displayed on console information, detailed available for business network information clients and all displays Extended inventory data approx. 40 inventory for all premium-line values will already be displays delivered with DeskView ex-factory (e.g. indication of monitor serial numbers, client’s RAM memory can be displayed VP Product Marketing © Fujitsu Siemens Computers 2005 All rights reserved Inventory – clear structured data retrieval 28 Manageability - DeskView Family Oct. 04, 2005 VP Product Marketing © Fujitsu Siemens Computers 2005 All rights reserved DeskView 10.3 Function DeskView Reports Feature Benefits installs automatically reports are easy to handle predefined ready-to run and deliver quick and reports for Fujitsu reliable results for Siemens Computers decision making e-g. client hardware, detailing: upgrade capabilities or replacement planning Predefined Ready-to-run Mainboard Model inventory reports reduce Operating system lengthy analysis of Processor family systems in the network Processor family and speed System model 29 Manageability - DeskView Family Oct. 04, 2005 VP Product Marketing © Fujitsu Siemens Computers 2005 All rights reserved Reports – DeskView 10.3 prepares ready-to-run inventory reports 30 Manageability - DeskView Family Oct. 04, 2005 VP Product Marketing © Fujitsu Siemens Computers 2005 All rights reserved DeskView 10.3 Function Set customer serial numbers (CSN) Feature Apply imported serial numbers Create a .csv file with serial numbers and apply them to a collection Assign single serial number Set customer specific serial number to a selected system in the network Benefits Use a single system ID in throughout all company applications Exploit the benefits of a single system identification number in all business processes Easy to use due to graphical DeskView Interface Generate serial number Allows to define a numbering scheme which can be deployed to computer collections 31 Manageability - DeskView Family Oct. 04, 2005 VP Product Marketing © Fujitsu Siemens Computers 2005 All rights reserved Register customer serial numbers 32 Manageability - DeskView Family Oct. 04, 2005 VP Product Marketing © Fujitsu Siemens Computers 2005 All rights reserved DeskView 10.3 Function DeskFlash Feature easy and reliable BIOS management local and remote execution possible BIOS compatibility will always be checked automatically change CMOS archive BIOS / CMOS update BIOS 33 Manageability - DeskView Family Oct. 04, 2005 VP Product Marketing © Fujitsu Siemens Computers 2005 Benefits archive and update during running system operation for uninterrupted working change BIOS settings without a complete BIOS update new BIOS versions can be distributed in the network without any user intervention change BIOS settings from remote All rights reserved DeskView 10.3 Function DeskView Notifications Notification Ticker 34 Manageability - DeskView Family Oct. 04, 2005 Feature Benefits displays alert notifications new incoming alerts can be displayed in new and allows user to define Notification Ticker and configuration of alerts to forwarded by email prevent system failures e.g. monitors status of allows hard disk drive to hard disk drive and issues be changed before it a warning if specific limit actually fails values are violated administrator is always e.g. system can check informed about critical whether the cover was status of the clients opened or is presently open, if computer is equipped with a sensor for cover opening VP Product Marketing © Fujitsu Siemens Computers 2005 All rights reserved DeskView 10.3 Function Helpdesk Integration Feature send reports of critical states and alarms to Altiris Helpdesk Allows to add comments for trouble tickets and change incident properties Generate history on client events Benefits integration increases the level of Interlocking with further improved effectiveness in client management centralizes management of incidents basic helpdesk functionality is already included in the deliverables of DeskView and the Altiris Notification Server Extension with Altiris Helpdesk solution possible (Knowledgebase, Routing functionalities) 35 Manageability - DeskView Family Oct. 04, 2005 VP Product Marketing © Fujitsu Siemens Computers 2005 All rights reserved Helpdesk Integration 36 Manageability - DeskView Family Oct. 04, 2005 VP Product Marketing © Fujitsu Siemens Computers 2005 All rights reserved DeskView 10.3 Function Feature Benefits DeskView BIOS Settings change BIOS Password increase security and centralize BIOS and Boot Sequence management from a single during running operating authorized point system with pre-defined policy enhances network security BIOS password: by cyclical changing BIOS New BIOS password can passwords be entered / existing passwords can be allows to select boot changed and deployed to behaviour of clients in the a single or a collection of network clients in the network Boot Sequence: Specifies sequence of drives or system components which BIOS searches for system files during boot process to start operating system 37 Manageability - DeskView Family Oct. 04, 2005 VP Product Marketing © Fujitsu Siemens Computers 2005 All rights reserved BIOS Settings – easy usage through graphical interface 38 Manageability - DeskView Family Oct. 04, 2005 VP Product Marketing © Fujitsu Siemens Computers 2005 All rights reserved BIOS Settings – easy usage through graphical interface 39 Manageability - DeskView Family Oct. 04, 2005 VP Product Marketing © Fujitsu Siemens Computers 2005 All rights reserved DeskView 10.3 Function DeskOff Power Management Feature allows to remote shut down clients in the network. client system can be switched to different power modes at a predefined time or after a defined time 40 Manageability - DeskView Family Oct. 04, 2005 VP Product Marketing © Fujitsu Siemens Computers 2005 Benefits ensure energy saving available via command line and can easily be integrated in existing scripts and software deployment solutions All rights reserved DeskOff – ensure energy saving 41 Manageability - DeskView Family Oct. 04, 2005 VP Product Marketing © Fujitsu Siemens Computers 2005 All rights reserved DeskView 10.3 Function DeskUpdate Feature Benefits Easy to use and simple User defined driver handling selection and installation Fully automatic installation of drivers Driver version and date information available Latest drivers for ESPRIMO Professional PCs and CELSIUS Workstations available Select between automatic and manual update 42 Manageability - DeskView Family Oct. 04, 2005 VP Product Marketing © Fujitsu Siemens Computers 2005 All rights reserved DeskUpdate – get the latest drivers 43 Manageability - DeskView Family Oct. 04, 2005 VP Product Marketing © Fujitsu Siemens Computers 2005 All rights reserved DeskView 10.3 Function USB Security Feature Manage connection of external USB devices Benefits Minimize the risk of virus infection Switch on/off all USB devices and USB mass storage devices Increase the security in your network Protect sensitive data Control use of e.g. For LIFEBOOK external Harddisk Drives, notebooks only mass cameras and Memory Storage device sticks management is possible 44 Manageability - DeskView Family Oct. 04, 2005 VP Product Marketing © Fujitsu Siemens Computers 2005 All rights reserved USB Security 45 Manageability - DeskView Family Oct. 04, 2005 VP Product Marketing © Fujitsu Siemens Computers 2005 All rights reserved DeskView Admin Managed Security Secure remote control with Manageability DeskView as option Controlled BIOS Setup via Administrator BIOS Password BIOS Update Boot Menue controlling - Definition of Boot sequence - Disable / Enable “LAN Remote BOOT” Enable/ Disable interfaces (e.g. floppy) Enable/ Disable USB interfaces Wake On LAN 46 Manageability - DeskView Family Oct. 04, 2005 VP Product Marketing © Fujitsu Siemens Computers 2005 All rights reserved DeskView Admin Managed Security Secure remote control with Manageability DeskView as option Remote Alarm Systemmanagement Opening of PC housing Changes of CPU or RAM “Heartbeat” steady control if system is still available (network and power) 47 Manageability - DeskView Family Oct. 04, 2005 VP Product Marketing © Fujitsu Siemens Computers 2005 All rights reserved DeskView Migrate Function Feature Benefits Patch Management Solution Automated Processes for Reduced patch deployment time per machine and decreased costs Distribution of Patches PC Transplant Solution involved in delivering patches Provide quick and complete throughout your enterprise Software Delivery Solution Windows 2000/XP Deployment Solution migrations without loss of Transplant Solution automatically maintains the familiar settings of settings and data a user’s old PC and redeploys identical settings to the new environment Software Delivers Solution offers advanced application management features such Software Delivery Solution can help as application self-healing, standardize your operating systems conflict analysis, and other and applications, decreasing ongoing software conflicts and minimizing exposure to security and virus threats, which management capabilities in turn reduces issues to your Single deployment solution organization’s help desk for desktops, servers, notebooks, and handhelds Deployment Solution helps to reduce the cost of deploying and managing desktops and notebooks 48 Manageability - DeskView Family Oct. 04, 2005 VP Product Marketing © Fujitsu Siemens Computers 2005 All rights reserved DeskView Control Function Application Management Solution Application Metering Solution Carbon Copy Solution Inventory Solution for Windows 49 Manageability - DeskView Family Oct. 04, 2005 Feature Manage Windows Installer (MSI) package source paths Benefits Reduced application management cost and complexity Verify accuracy of rollouts and upgrades Reclaim and redistribute unused licenses; determine future licensing needs more accurately Application usage monitoring and License reclamation Reduced TCO – e.g. remote control helps to Integrated remote control eliminates or reduce travel for immediate problem to remote locations diagnosis and resolution Reduced support costs Comprehensive Hardthrough data availability to ware and Software Helpdesk and IT support discovery and inventory staff; Support corporate capture in heterogenous standards by identifying networks systems that are out of compliance VP Product Marketing © Fujitsu Siemens Computers 2005 All rights reserved DeskView Additional Solutions Function Feature Benefits Altiris reduces the cost Client Management Suite Altiris offers industry’s and complexity of most comprehensive Server Management Suite tracking, supporting, and suite of IT lifecycle maintaining your automation solutions Asset Management Suite corporate assets, designed to help IT Security Management including desktops, organizations manage, Suite notebooks, servers, and secure and support all IT handhelds. assets, promoting effective service delivery. Altiris offers its customers + individual solutions that a unique approach to IT address key IT lifecycle management with management concerns its modular, integrated such as inventory or solutions for client and software delivery mobile management, asset management, and server management. 50 Manageability - DeskView Family Oct. 04, 2005 VP Product Marketing © Fujitsu Siemens Computers 2005 All rights reserved Contact and Marketing materials 51 Manageability - DeskView Family Oct. 04, 2005 VP Product Marketing © Fujitsu Siemens Computers 2005 All rights reserved Marketing materials Internet Data Sheets White Paper Presentation Products CD 52 Manageability - DeskView Family Oct. 04, 2005 VP Product Marketing © Fujitsu Siemens Computers 2005 All rights reserved Marketing materials positioning card for Manageability 53 Manageability - DeskView Family Oct. 04, 2005 VP Product Marketing © Fujitsu Siemens Computers 2005 All rights reserved DeskView Who can support me? Fujitsu Siemens Computers Manageability web page http://www.fujitsusiemens.com/manageability If you have any question about DeskView 5.37 or DeskView 10.3 please contact [email protected] If you need support to the products of Altiris please visit the Support Portal of Altiris www.altiris.com/Support 54 Manageability - DeskView Family Oct. 04, 2005 VP Product Marketing © Fujitsu Siemens Computers 2005 All rights reserved Thank you 55 Manageability - DeskView Family Oct. 04, 2005 VP Product Marketing © Fujitsu Siemens Computers 2005 All rights reserved ">
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Key features
Pre-installation customization for end-user systems (DeskView Load)
Easy system management for client hardware (DeskView Admin)
Cross-platform migration and control solutions (DeskView Migrate/Control)
Remote BIOS updates and settings management
Inventory reports and asset tagging
USB security and power management tools
Frequently asked questions
DeskView Load allows pre-installation of end-user specific, pre-configured customer systems, enabling on-time delivery directly from the factory and reducing roll-out complexity.
DeskView Admin provides easy access to system management for Fujitsu Siemens Computers client hardware, covering DeskView 10.x, 5.x, DeskUpdate, and DeskView Tools, reducing total cost of ownership.
DeskView Migrate and Control simplify cross-platform hardware/software migration and control projects, using Altiris software for Windows-based hardware with a good price-performance ratio.
Yes, DeskView 10.3 includes DeskFlash for local/remote BIOS management, allowing updates, CMOS changes, and archiving without user intervention.
DeskView offers USB security to manage external device connections, remote alarm management for PC housing or component changes, and BIOS password control.