GENERAL WINDOWS SETUP The supported Windows Operating Systems for MyELT include Windows XP (Service Pack 3), Windows Vista (Service Pack 2), Windows 7 (Service Pack 1), and Windows 8/8.1. How do I check my version of Windows? If you are not sure if your computer’s version of Windows meets the MyELT system requirements, you can check it by: 1. On your desktop, right-­‐click Computer 2. Click Properties What Internet browsers can I use? Windows XP /Service Pack 3 • Firefox Latest Version • Chrome Latest Version Windows Vista /Service Pack 2 • Firefox Latest Version • Chrome Latest Version Windows 7 /Service Pack 1 • Internet Explorer 10 • Firefox Latest Version • Chrome Latest Version Windows 8 / 8.1 • Internet Explorer 10 • Firefox Latest Version • Chrome Latest Version Where can I download the latest browser versions? Mozilla Firefox: https://www.mozilla.org Chrome: https://www.google.com/chrome/browser/ Internet Explorer: http://www.microsoft.com/en-­‐us/download/internet-­‐explorer.aspx 1 What Plug-­‐Ins do I need to run MyELT? You will need to make sure your FLASH, PDF and JAVA plug-­‐ins are up-­‐to-­‐date. You can download the most current versions using the links below. Adobe FLASH: http://get.adobe.com/flashplayer/ Adobe PDF READER: http://get.adobe.com/reader/ JAVA: http://java.com/en/download/index.jsp How do I disable my pop-­‐up blocker? Google Chrome 1.
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Click the menu icon. Select Settings. Click Show Advanced Settings at the bottom of the page. Under Privacy, click Content Settings. In the Pop-­‐Ups section, select Allow all sites to show pop-­‐ups. Note: If you wish to choose which websites to allow pop-­‐ups for and still keep the blocker functionality, choose Manage Exceptions instead. Write down the list of websites you don’t want Chrome to automatically block pop-­‐ups for. Mozilla Firefox 1. Open Firefox and click Firefox in your menu bar. Select Preferences. 2. Click the Content tab. 3. On the first option, uncheck Block pop-­‐up windows. This will disable the pop-­‐up blocker for all websites. Note: If you wish to choose which websites to allow pop-­‐ups for and still keep the blocker functionality, choose Exceptions instead. Write down the list of websites you don’t want Firefox to automatically block pop-­‐ups for. Internet Explorer 1. Open Internet Explorer and click Tools 2. Click Pop-­‐Up Blocker 3. Click Turn Off Pop-­‐up Blocker to disable the functionality for all websites. Note: If you wish to choose which websites to allow pop-­‐ups for and still keep the blocker functionality, click Pop-­‐up Blocker Settings instead. Write down the list of websites you don’t want Internet Explorer to automatically block pop-­‐ups for. General Windows Advice if Blocking Persists 1. Turn off any pop-­‐up blocker software you may have installed on your computer. 2. Adjust the Privacy tab of your Internet Options. • Start Menu > Control Panel > Internet Options > Privacy o Turn off Pop-­‐up Blocker. 2 o In Settings, set the filter level back to medium (default). 3. Manage your browser extensions. How do I enable cookies? Google Chrome 10.x 1.
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Click the menu icon Click the Settings control. Near the bottom of the page, click Show advanced settings… Click Content Settings…. Under Cookies, make sure Allow local data to be set (recommended) is selected. Firefox 1. Click Firefox in the upper left corner 2. Click Options and then Options again 3. Click Privacy 4. Click the Firefox will... dropdown and choose User custom settings for history. 5. Click the Accept cookies from sites checkbox. 6. Click OK. Internet Explorer 1. Click Tools in the top right. 2. Click Internet Options. 3. Click Privacy. 4. Click the Default button or manually slide the bar down to Medium. 5. Click OK. How do I clear my browser’s cache? Chrome 1.
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Click the menu icon. Click Show Advanced Settings. Navigate to the Privacy section and click Clear Browsing Data Click Empty the Cache a. Note: Uncheck all other options to avoid deleting browser history, cookies and other things you may wish to retain. Change Obliterate the following items from to the beginning of time. 5. Click Clear browsing data. Firefox 1. Click the Firefox menu in the upper left hand corner. 2. Select History 3. Click Clear Recent History 4. Make sure Details is expanded and click Cache from the list. Uncheck everything else. 5. In the Time Range to Clear menu, select Everything. 6. Click Clear Now. 3 Internet Explorer 1. Click the gear icon at the top right to open Settings 2. Click Safety 3. Click Delete Browsing History…. 4. Select Temporary Internet Files. a. Note: Uncheck all of the other boxes, especially Preserve Favorites website data. This option 4 ">
