Hewlett Packard Enterprise G2 KVM Server Console Switch User Guide
বিজ্ঞাপন
বিজ্ঞাপন
HPE KVM Server Console Switch G2
User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 531671-001R
November 2015
Edition: 2
© Copyright 2009, 2015 Hewlett Packard Enterprise Development LP
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Contents
Contents 3
Contents 4
Contents 5
Installing the HPE KVM Server Console Switch
G2
Overview
The HPE KVM Server Console Switch G2 ships with rack-mounting brackets for easy integration into the rack. Stabilize the rack in a permanent location before installing the equipment. Avoid uneven loading or overloading of the rack cabinets.
Installation checklist
Before installation, refer to the following lists to be sure that all of the listed components were received.
Console switch kit contents
• Console switch
• Power cords
• Rack mounting kit
• Serial cable
• Documentation kit
This kit might contain extra hardware for your convenience.
Required items not included
• Interface adapters
One interface adapter is needed for each server or device. o USB o o o
PS2
Serial
HPE BladeSystem
• UTP CAT 5 cable or higher
Required tools
The following tools are required for some procedures:
• Phillips screwdriver
• Cage nut insertion tool (included with your original rack hardware kit)
Rack-mounting the console switch
Installing the HPE KVM Server Console Switch G2 6
1.
2.
WARNING: For safe use, do not mount this product with the rear panel, which is the side of the console switch with I/O connectors and the AC power inlet, facing downward (facing the floor).
Before installing the console switch into the rack, connect the console switch to a power source, using the power cords provided, and power on the unit.
An activity indicator light is displayed after a few seconds. If the activity indicator light does not display, be sure that the power is on, the power cord is connected, and the power source is valid.
Choose one of the following configurations: o Standard-mount o Cantilever-mount o Side-mount
Performing a standard-mount installation
1. Remove the four screws, two on each side, from the console switch.
2. Attach the short 1U brackets to the console switch using the four screws you removed.
3.
4.
If not already installed, install a cage nut behind each rear rail.
Slide the console switch into the rear of the 1U product.
5. Secure the console switch to the rails using two M-6 screws, one on each side.
Installing the HPE KVM Server Console Switch G2 7
Performing a cantilever-mount installation
1. Remove the four screws, two on each side, from the console switch.
2.
3. Install up to six cage nuts.
Installing the HPE KVM Server Console Switch G2 8
4. Secure the console switch to the rails using the appropriate number of M-6 screws.
Performing a side-mount installation
1. Remove the four screws, two on each side, from the console switch.
2. Attach the side-mounting brackets to the console switch using the four screws you removed.
Installing the HPE KVM Server Console Switch G2 9
3. Slide the side-mounting bracket tabs into the U locations on each side of the rack.
4. Install four cage nuts into the side-mounting bracket U locations.
Installing the HPE KVM Server Console Switch G2 10
5. Secure the console switch to the rails, using four M-6 screws, two on each side.
NOTE: Some racks enable you to use four sheet metal screws in place of M-6 screws and cage nuts.
Console switch components
Item
6
7
8
9
10
1
2
3
4
5
11
12
13
Description
Power cord connector
Power switch
Fan
Serial management connector
Console port A USB ports (keyboard/mouse only)
Console port A keyboard connector
Console port A video connector
Console port A mouse connector
RJ-45 tiering port (designated by the letter A)
Server connection ports 1–8
Server connection ports 9–16*
Console port B video connector
Console port B mouse connector
Installing the HPE KVM Server Console Switch G2 11
Item Description
14 Console port B keyboard connector
15 Console port B USB ports (keyboard/mouse only)
16 Activity indicator light
*Additional ports are only available on the 0x2x16 console switch.
Connecting the local console switch
1. Connect the local keyboard, video, and mouse to the console switch.
WARNING: To reduce the risk of electric shock or damage to the equipment:
• Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
• Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.
• Unplug the power cord from the power supply to disconnect power to the equipment.
• Do not route the power cord where it can be walked on or pinched by items placed against it. Pay particular attention to the plug, electrical outlet, and the point where the cord extends from the storage system.
2.
3.
4.
Plug the console switch power cord into a power source.
powers on.
Power on the monitor.
The following figure shows one possible configuration for your console switch system.
Item
1
Description
Local console
Installing the HPE KVM Server Console Switch G2 12
Item
2
Description
Console switch
Installing the HPE KVM Server Console Switch G2 13
Installing a PS/2 or USB interface adapter
Interface adapter overview
An interface adapter (sold separately) is required for the console switch system to function properly. An interface adapter connects UTP CAT5 or higher cables to PS/2 or USB connections and establishes a
KVM session to a server.
NOTE: UTP CAT5 or higher cables are used throughout the examples in this guide.
Connecting the interface adapters
1.
2.
3.
4.
Connect the other end of the cable to the RJ-45 connector on the interface adapter.
Connect the interface adapter to the appropriate connectors on the server.
Repeat the preceding steps to connect additional servers to this system, if needed.
The following figure shows one possible configuration for the console switch system with an interface adapter.
Item
1
Description
Server
Installing a PS/2 or USB interface adapter 14
Item
2
Description
Console switch
3
4
USB interface adapter
PS/2 interface adapter
To add server names, see Assigning names to servers (on page 36 ).
Installing a PS/2 or USB interface adapter 15
Cascading console switches
Compatible console switch models
This product supports only one level of cascading. Before you cascade console switches, review the following information.
To ensure optimum equipment performance while cascading console switches, follow the proper powering-on sequence—power on the console switches, monitor, and then servers.
CAUTION: Do not use interface adapters to cascade one console switch system with another console switch system. If interface adapters are used to cascade these products, undesirable operations might occur.
NOTE: To perform a firmware upgrade for a cascaded console switch and all attached interface adapters, you must locally connect the keyboard, monitor, and mouse to the cascaded console switch to access the local OSD.
HPE IP Console Switch
CAUTION: Do not use an interface adapter to cascade an IP Console Switch with an console switch. If an interface adapter is used to cascade these products, undesirable operations might occur.
CAUTION: While cascading console switches, be sure that the HPE KVM Server Console
Switch G2 is cascaded below the HPE IP Console Switch. Undesirable operations might occur if these specific cascading sequences are not followed.
The following IP Console Switches can be integrated into the console switch system. Compatible IP
Console Switch models include:
• 2 x 1 x 16 [PN AF601A]
• 4 x 1 x 16 [PN AF602A]
All IP Console Switches must have the latest SoftPaq firmware upgrade when cascaded.
Cascading console switches 16
Example of an IP Console Switch cascade configuration
Item
1
2
3
4
5
6
7
8
*Not shown
Description
Server
PS/2 interface adapter or USB interface adapter*
UTP CAT5 cable or higher
UTP CAT5 cable or higher
KVM cable
Main HPE IP Console Switch
Local port
Cascaded HPE KVM Server Console Switch
Cascading console switches 17
Cascading a KVM Server Console Switch G2 with another KVM Server Console Switch G2
Locate a UTP CAT5 cable or higher and connect one end to the server connection port on the cascaded console switch.
NOTE: To perform a firmware upgrade for a cascaded console switch and all attached interface adapters, you must locally connect the keyboard, monitor, and mouse to the cascaded console switch to access the local OSD.
The following figure shows a console switch cascaded to another console switch. The top console switch is the main console switch. The bottom console switch is the cascaded console switch.
CAUTION: Do not use interface adapters to cascade one console switch system with another console switch system. If interface adapters are used to cascade these products, undesirable operations might occur.
Cascading console switches 18
Local port operation
Overview
The console switch system has at least one local port (based on the specific model) on the rear panel
mouse to the console switch for direct access.
servers in the console switch system.
Accessing the Main dialog box
To access the Main dialog box, choose one of the following default key sequences.
• Print Scrn
• Ctrl + Ctrl
• Alt + Alt
• Shift + Shift
NOTE: You can press the Alt, Shift, or Ctrl key twice within one second to launch the OSD.
You can use this key sequence where you see Print Scrn. For more information see,
Accessing the Menu dialog box (on page 24 ).
The Main dialog box appears.
Button
Clear
Disconnect
Setup
Commands
Description
Enables you to clear all offline interface adapters.
Enables you to disconnect the local KVM session.
Enables you to access the Setup dialog box and configure the OSD.
Enables you to access the Commands dialog box.
Local port operation 19
Viewing servers
You can view servers by name, port, or by the unique EID embedded in each interface adapter.
Viewing the Port column
OSD-generated port list appears.
The Port column indicates the port to which a server is connected. For example, in the following figure, the first number represents the port number of the first console switch and the second number represents the port number of the cascaded console switch port to which the server is connected.
Port number of the first console switch
16
Port number of the cascaded console switch
01
Server status icon displayed
Description
14
04
05
02
The server is connected to port 01 of the 2 x 8 console switch, and that console switch is cascaded from port 16 of the first console switch.
The server is connected to port 02 of the 2 x 16 console switch, and that console switch is cascaded from port 14 of the first console switch.
The server is connected to the first console switch and the interface adapter is not connected, or the server is powered off.
The server is connected to the first console switch and is active.
Viewing the Server Status column
The status of each server in the console switch system is indicated by the icons in the right column of the
Main dialog box (" Accessing the Main dialog box " on page 19 ).
Item Description
The interface adapter is connected directly, cascaded through a console switch, or powered on.
The interface adapter is not connected or the server is powered off.
The interface adapter is being upgraded.
This symbol identifies the port to which the console switch is connected.
Local port operation 20
Item Description
This symbol identifies the port to which you are connected and viewing.
This symbol identifies another active port to which you are not connected.
Selecting servers
When you select a new server, the console switch reconfigures the KVM to the setting for the selected server.
• Double-click the server Name, EID, or Port.
• If the display order of the server list is by Port (the Port button is clicked), enter the port number and press the Enter key.
• If the display order of the server list is by Name or EID number, enter the first few letters of the name of the server or the EID number to establish it as unique, and then press the Enter key.
NOTE: The EID is an electronic identification number, found on the interface adapter cable label, automatically assigned to the interface adapter.
Soft switching
Soft switching is the ability to switch servers using a hotkey sequence. You can soft switch to a server by pressing the Print Scrn key, entering the first few characters of the server's name or port number, and pressing the Enter key.
Soft switching to a server
If the display order of your server list is by port, press the Print Scrn key, select the Port, and press the
Enter key.
If the display order of your server list is by name, press the Print Scrn key, select the Name, and press the Enter key.
Configuring switches for soft switching
1.
From the Main dialog box (" Accessing the Main dialog box " on page 19 ), click
Setup>Menu. The
Menu dialog box appears.
2.
3.
For Screen Delay Time, enter the number of seconds of delay desired before the Main dialog box displays after the Print Scrn key is pressed.
Click OK to save settings.
Soft switching to a previous server
Press the Print Scrn key, then press the Backspace key. This key combination toggles between the previous and current connection.
Disconnecting from a server
Press the Print Scrn key and press the Alt+0 keys, or click Disconnect.
Local port operation 21
This leaves no server selected and the console switch is in a free state. The status flag on the OSD appears as Free.
Using basic OSD navigation keys
Keystroke Description
Print Scrn
F1
Esc
Alt
Alt + X
Alt + 0
Enter
Single-click, Enter
Print Scrn, Backspace
Print Scrn, Alt + 0
Print Scrn, Pause
Up or Down arrows
Right or Left arrows
Opens the OSD Main dialog box. Press the Print Scrn key twice to send the
Print Scrn keystroke to the currently selected device.
Opens the Help screen for the current dialog box.
Closes the current dialog box without saving changes and returns to the previous dialog box. In the Main dialog box, it closes the OSD and returns to the selected server. In a message box, it closes the pop-up box and returns to the current dialog box.
Opens dialog boxes, selects options, and executes actions, when used in combination with the other keys.
Closes the current dialog box and returns to the previous dialog box.
Selects the OK button and returns to the previous dialog box.
Completes the console switch operation in the Main dialog box and exits the
OSD.
Selects the text, in a text box, for editing and enables the left and right arrow keys to move the cursor. Press the Enter key again to quit Edit mode.
Toggles back to the previous selection if no other keystrokes have been entered.
Disengages the user immediately from a server–no server is selected. Status
Flag displays Free. (This only applies to the 0 on the keyboard, not the keypad.)
Activates the Screen Saver mode immediately and prevents access to that particular console if it is password protected.
Moves the cursor from line to line.
Moves the cursor between columns. When editing a text box, these keys move the cursor within the column.
Pages up and down through Name and Port lists.
Activates OSD.
Page Up or Page Down
Ctrl + Ctrl, Shift + Shift or Alt + Alt
Home or End
Backspace
Delete
Shift, Delete
Numbers
Caps Lock
Moves the cursor to the top or bottom of a list.
Erases characters in a text box.
Deletes current selection in the Scan dialog box or characters in a text box.
Deletes from current selection to all lines below it when editing a scan list.
Adds numbers from the keyboard or keypad.
Disables the user. (Use the Shift key to change case.)
Configuring the Setup dialog box
You can configure the console switch and manage routine tasks for your servers from the Setup dialog
box (" Accessing the Setup dialog box " on page 23 ) within the OSD.
Local port operation 22
Accessing the Setup dialog box
From the Main dialog box (" Accessing the Main dialog box " on page 19 ), click
Setup. The Setup dialog box appears.
Managing routine tasks for servers
Button Function
Menu
Flag
Broadcast
Scan
Security
Switch
Keyboard
Language
Devices
Names
Changes the server listing between numerically by port or EID number and alphabetically by name. After you press Print Scrn, changes the delay time before the Main dialog box appears.
Changes the display, timing, color, and location of the status flag.
Controls multiple servers simultaneously through keyboard and mouse actions.
Sets up custom scan patters for up to 16 servers.
Sets password to restrict server access. A valid password must be alphanumeric and contain a minimum of five characters and a maximum of 15 characters.
Permitted characters are case sensitive and can consist of A–Z, 0–9, spaces and hyphens.
Enables the Screen Saver mode.
Changes the Switch mode to preemptive or cooperative.
Changes the keyboard country code reported by the interface adapter if queried.
Enables a user to change the language displayed in the OSD. Changes the language for help text, key mapping, and all screens.
Identifies device types attached to the console switch, including servers and other legacy console switches. You can also modify the type of legacy console switches.
Enables you to name the interface adapter.
Changing the display behavior
console switch connection mode, and a time to delay display of the OSD after pressing the Print Scrn key can be changed. The display order setting alters how servers display in several screens, including the
Main, Devices, and Broadcast dialog boxes.
Local port operation 23
Accessing the Menu dialog box
Setup>Menu. The Menu dialog box appears.
Selecting the display order of servers
1.
From the Menu dialog box (" Accessing the Menu dialog box " on page 24 ), select
Name to display servers alphabetically by name.
2.
-or-
Select EID to display servers numerically by interface adapter ID number.
-or-
Select Port to display servers numerically by port number.
Click OK to save settings.
-or-
Click X to exit, or press the Esc key to exit without saving settings.
Selecting and setting the OSD hot key command
1. Select the desired hot key sequence.
2.
Clearing all boxes leaves the Print Screen as the default option.
Choose one of the following options: o o
Click OK to save settings
Click X or press the Esc key to exit without saving settings.
Setting a screen delay time
the OSD is delayed to the default (0).
1.
2.
From the Main dialog box (" Accessing the Main dialog box " on page 19 ), enter the number of
seconds (0–9) the OSD is delayed after pressing the Print Scrn key. Entering 0 instantly displays the OSD with no delay.
Click OK to save settings.
Local port operation 24
-or-
Click X to exit, or press the Esc key to exit without saving settings.
Controlling the status flag
The status flag appears on the desktop and shows the Name or EID number of the selected server or the
the flag display by server name or EID number or to change the flag color, opacity, display time, and location on the desktop.
Flag Description
Flag type by name
Flag type by EID number
Flag indicating that the user has been disconnected from all systems
Flag indicating that the broadcast is activated
Flag indicating that the user is in share mode
Control used to set flag position
Accessing the Flag dialog box
From the Main dialog box (" Accessing the Main dialog box " on page 19 ), click
Setup>Flag. The Flag dialog box appears.
Displaying the status flag
1.
From the Flag dialog box (" Accessing the Flag dialog box " on page 25 ), select
Name or EID to determine what information appears.
2. Sel0ect Displayed to show the flag constantly, or select Timed to display the flag for only five seconds after soft switching.
3. Select a flag color in Display Color.
Local port operation 25
4.
5.
In the Display Mode, select Opaque for a solid-color flag or Transparent to see the desktop through the flag.
Position the status flag on the desktop: a. b.
Click Set Position to gain access to the Position Flag screen.
Left-click and hold the title bar and drag to the desired location. c. Right-click to return to the Flag dialog box.
6. Choose one of the following options: o o
Click OK to save settings.
Click X to exit, or press the Esc key to exit without saving settings.
NOTE: Changes made to the position flag are not saved until you click OK in the Flag dialog
box (" Accessing the Flag dialog box " on page 25 ).
Broadcasting to servers
Analog users can simultaneously control more than one server in a system to be sure that all selected servers receive identical input. For each server receiving the broadcast, you can choose to broadcast keystrokes and mouse movements independently.
NOTE: During broadcast, any users connected to a broadcast server will be disconnected and unable to access any servers.
NOTE: You can broadcast to only one server per Expansion Module connection.
Accessing the Broadcast dialog box
From the Main dialog box (" Accessing the Main dialog box " on page 19 ), click
Setup>Broadcast. The
Broadcast dialog box appears.
Local port operation 26
Activating the Broadcast dialog box
To activate broadcasting, from the Commands dialog box, select Broadcast Enable.
To deactivate broadcasting, from the Commands dialog box, clear Broadcast Enable.
Broadcasting keystrokes
The keyboard statistics must be identical for all servers receiving a broadcast to interpret keystrokes identically. Specifically, the Caps Lock and Num Lock modes must be the same on all keyboards. While the console switch attempts to send keystrokes to the selected servers simultaneously, some servers can inhibit and thereby delay the transmission.
Broadcasting selected servers
1. elect the keyboard and mouse using one of the following options:
2.
3.
4. o o
From the Broadcast dialog box (" Accessing the Broadcast dialog box " on page 26 ), select the
keyboard and mouse checkboxes for the servers that are to receive the broadcast commands.
Press the Up or Down Arrow keys to move the cursor to the target server. Then press the Alt +
K keys to select the keyboard checkbox and/or the Alt + M keys to select the mouse checkbox.
Repeat the step for additional servers.
Choose one of the following options: o o
Click OK to save the settings and return to the Setup dialog box.
Click X or press the Esc key to return to the Main dialog box.
From the Main dialog box, click the Commands dialog box, select Broadcast Enable to activate broadcasting.
From the user station, enter the information or perform the mouse movements you want to broadcast.
NOTE: Access by a second local user is disabled when broadcast mode is enabled. Only servers within the list are accessible.
Broadcasting mouse movements
For the mouse to work accurately, all systems must have identical mouse drivers, desktops (such as identically placed icons), and video resolutions. In addition, the mouse must be in exactly the same place on all screens. Because these conditions are extremely difficult to achieve, broadcasting mouse movements to multiple systems can have unpredictable results.
Setting up a scan pattern
(server to server).You can select up to 16 servers from a list of all servers attached to the console switch.
You can display the list by either server name or EID number by clicking the appropriate button. Selecting the checkbox beside each server to be added to the scan list creates the scan list. The creation of a scan list does not start Scan mode. You must enable Scan mode through the Scan Enable checkbox on the
Commands dialog box.
Local port operation 27
Accessing the Scan dialog box
From the Main dialog box (" Accessing the Main dialog box " on page 19 ), click
Setup>Scan. The Scan dialog box appears.
Adding servers to the scan list
1.
From the Scan dialog box (" Activating Scan mode " on page 29 ), select the checkbox beside each
server to be added to the scan list.
-or-
2.
3.
Double-click a server name or port.
-or-
Press the Alt key plus the number of the server you want to scan. You can select up to 16 servers.
In the Scan Time box, enter the number of seconds (from 3 to 99) before the scan moves to the next server in the sequence.
Click OK to save settings.
-or-
Click Clear to remove all servers from the scan list.
IMPORTANT: Selecting the checkbox beside each server to be added to the scan list creates the scan list. The creation of a scan list does not start the Scan mode. You must enable Scan mode through the Scan Enable checkbox on the Commands dialog box.
NOTE: Servers will be scanned in the order they are selected. If you remove a server from the Device Modify dialog box later, the change can affect a custom scan pattern.
Removing servers from the scan list
1.
From the Scan dialog box (" Activating Scan mode " on page 29 ), click the server to be removed.
2.
-or-
Double-click a server name or port.
-or-
Click Clear to remove all servers from the scan list.
Click OK to save settings.
Local port operation 28
Activating Scan mode
1.
2.
From the Commands dialog box, select Scan Enable.
Click X to close the Commands dialog box.
NOTE: The scanning begins as soon as you click Scan.
Deactivating Scan mode
If the OSD is open, select a server.
-or-
If the OSD is not open, move the mouse or press any key on the keyboard. Scanning stops at the currently selected server.
-or-
From the Commands dialog box, deselect Scan Enable. Any active connections on the local port are disconnected.
Setting local console switch security
The OSD enables you to set security on the local port consoles. You can establish a Screen Saver mode that engages after the console switch remains unused for a user-definable time delay. When engaged, the console switch remains locked until any key is pressed or the mouse is moved. Then you can enter the password to log in.
with password protection, set or change the password, and enable the screen saver.
NOTE: If a password has been previously set, you must enter the password before you can access the Security dialog box.
Accessing the Security dialog box
From the Main dialog box (" Accessing the Main dialog box " on page 19 ), click
Setup>Security. The
Security dialog box appears.
Local port operation 29
Changing the password
1.
From the Security dialog box (" Accessing the Security dialog box " on page 29 ), click the
New field or double-click the New field.
2.
3.
4.
Enter the new password in the New field, and then press the Enter key.
In the Repeat field, re-enter the password and press the Enter key.
Click OK to change the password.
IMPORTANT: A valid password must be alphanumeric and be 5 to 15 characters in length.
Permitted characters are case-sensitive and can consist of A–Z, 0–9, spaces, and hyphens.
Setting password protection
1.
2.
3.
4.
5.
described in the previous procedure (" Changing the password " on page 30 ).
Select Enable Screen Saver.
Enter the number of minutes for Time Delay (from 1 to 99) to delay activation of password protection and the screen saver feature.
(Optional) Click Test to activate the screen saver test, which lasts 10 seconds and returns you to the
Security dialog box.
Click OK to save settings.
CAUTION: Monitor damage can result from the use of energy mode with monitors not compliant with Energy Star®.
Logging in to the console switch
1. Press any key on the keyboard, or move the mouse. The Authorize dialog box appears.
2. Enter the password, and then click OK.
Removing the password protection
1.
From the Main dialog box (" Accessing the Main dialog box " on page 19 ), click
Setup>Security.
2.
3.
4.
Choose one of the following options: o o
In the Security dialog box, click the New field and press the Enter key.
Double-click the New field, leave the New field blank, and press the Enter key.
Choose one of the following options: o Click the Repeat field and press the Enter key. o Double-click the Repeat field, leave the Repeat field blank, and press the Enter key.
Click OK if you want to eliminate the password.
Local port operation 30
Resetting a console switch password
1. Press any key on the keyboard, or move the mouse. The Authorize dialog box appears.
2. Enter help in the password field. A dialog box appears with a Hewlett Packard Enterprise technical support phone number, a 16-bit key, and the EID number of the console switch.
3.
4.
5.
one-time unlock code, which is specific to your console switch, is given to you.
Enter the one-time unlock code in the field.
Click OK. Your previous console switch password is deleted.
Exiting screen saver mode
To exit the Screen Saver mode, press any key or move the mouse. The Main dialog box (" Accessing the
Main dialog box " on page 19 ) is displayed.
Activating Screen Saver mode without password protection
1. If your console switch does not require a password to gain access to the Security dialog box
(" Accessing the Security dialog box " on page 29 ), proceed to step 2.
-or-
2.
3.
4.
5.
If your console switch is password protected, refer to the Deactivating the Screen Saver (on page
32 ) section, then go to step 2.
Select Enable Screen Saver.
Enter the number of minutes for Inactivity Time (1 to 99) to delay activation of the screen saver.
(Optional) Click Test to activate the screen saver test, which lasts 10 seconds, then returns you to the Security dialog box.
Click OK to save settings.
CAUTION: Monitor damage can result from the use of energy mode with monitors not compliant with Energy Star®.
NOTE: No server is selected after the activation of the screen saver mode disconnects the user from a server. The status flag displays Free.
Local port operation 31
Deactivating the screen saver
1.
From the Security dialog box (" Accessing the Security dialog box " on page 29 ), deselect
Enable
Screen Saver.
2. Click OK to save settings.
To immediately activate the screen saver, press the Print Scrn key, and then press the Pause key. This command only works when the user is connected to a server.
Configuring the Switch and Share modes
The Switch window can be used to set one of the following switch modes:
• Preemptive (default setting)—Enables any user to select any server at any time; a request from another user disconnects the current user without warning.
• Cooperative—Maintains the current user connection; the current user will not be disconnected if another user requests connection.
You can also enable or disable Share mode and specify a time-out period from the Switch window. Share mode enables two users to access a primary server.
Accessing the Switch dialog box
1.
From the Main dialog box (" Accessing the Main dialog box " on page 19 ), click
Setup>Switch. The
Switch window appears.
Setting the Switch and Share modes
1.
Access the Switch window (" Accessing the Switch dialog box " on page 32 ).
2. Select either Preemptive or Cooperative as the Switch mode. For more information, see
Configuring the Switch and Share modes (on page 32 ).
3.
4.
(Optional) Select Share Enable.
Specify the share time-out period.
5. Choose one of the following options: o Click OK to save the settings and return to the Setup window. o Click X or press the Esc key to exit without saving the settings.
Local port operation 32
Changing the keyboard language
You can select the language for all USB Interface Adapters connected to the console switch.
Accessing the Keyboard dialog box
From the Main dialog box (" Accessing the Main dialog box " on page 19 ), click
Setup>Keyboard. The
Keyboard dialog box appears.
Selecting the keyboard language
1.
From the Keyboard dialog box (" Accessing the Keyboard dialog box " on page 33 ), select the
keyboard country code. A Keyboard Warning appears.
2. Click OK.
Setting the OSD interface language
You can use the Language window to configure the OSD interface languages.
1.
Access the Setup (" Accessing the Setup dialog box " on page 23 ) window.
Local port operation 33
2. Click Language. The Language window appears.
3.
4. o o
Select the desired language.
Choose one of the following options:
Click OK to change the OSD interface language and return to the Setup window.
Click X or press the Esc key to exit without changing the keyboard language.
Assigning device types
While the console switch automatically discovers cascaded Compaq Server Console Switches attached to your unit, you must specify the number of ports on the cascade Compaq Server Console Switch
through the Devices dialog box (" Accessing the Devices dialog box " on page 34 ).
Accessing the Devices dialog box
From the Main dialog box (" Accessing the Main dialog box " on page 19 ), click
Setup>Devices. The
Devices dialog box appears.
NOTE: The Modify button is only available if a configurable Compaq Server Console Switch is selected.
Local port operation 34
When the console switch discovers a cascaded console switch, the port numbering changes automatically to accommodate each server. For example, if the console switch is connected to port 02, the switch port is listed as 02, and each server under it is numbered sequentially 02-01, 02-02, and so on.
However, when a console switch discovers a cascaded Compaq Server Console Switch, you must select the number of ports on the Compaq Server Console Switch through the Device Modify dialog box.
Modifying device types
1.
From the Devices dialog box (" Accessing the Devices dialog box " on page 34 ), select the Port
number.
2. Click Modify. The Device Modify dialog box appears.
3.
4.
5.
6.
Select the number of ports supported by the cascaded Compaq Server Console Switch. If the number of ports on the tiered switch is not listed, click Other and enter a port number between 4 and
24.
Click OK.
Repeat the previous steps for each port the user wants to assign a device type.
Choose one of the following options: o Click OK in the Devices dialog box to save settings. o Click X to exit, or press the Esc key to exit without saving settings.
NOTE: Changes made in the Device Modify dialog box are not saved until you click OK in the
Devices dialog box.
Accessing the Names dialog box
From the Main dialog box (" Accessing the Main dialog box " on page 19 ), click
Setup>Names. The Names dialog box appears.
NOTE: If the server list has changed since it was last displayed, the mouse cursor turns into an hourglass as the list automatically updates. No mouse or keyboard input is accepted until the list update is complete.
Local port operation 35
Assigning server names
serial devices by name rather than by port number. The Names list is always sorted by port order, and the names are stored in the Interface Adapter. If you move the Interface Adapter or server to another switch port, the console switch recognizes the names and configurations.
Assigning names to servers
1.
From the Names dialog box (" Accessing the Names dialog box " on page 35 ), select the name or port
number and click Modify. The Name Modify dialog box appears.
3.
4.
5.
2. In the New Name field, enter a name. Names can be 1 to 15 characters in length. Permitted characters are case-sensitive and can consist of A–Z, 0–9, spaces, and hyphens.
Click OK to transfer the new name to the Names dialog box.
Repeat steps the previous steps for each server in the system.
Choose one of the following options: o Click OK to save settings. o Click X to exit, or press the Esc key to exit without saving settings.
Local port operation 36
NOTE: Changes made in the Name Modify dialog box are not saved until you click OK in the
Names dialog box.
Managing console switch tasks using the OSD
You can manage the console switch system from the Commands dialog box with the OSD, including:
•
Engaging Scan mode (" Activating Scan mode " on page 29 ) and Broadcast mode
• Managing user connections
• Running diagnostics
• Updating your firmware
Feature Purpose
Broadcast Enable
Scan Enable
IA Status
Display Versions
Run Diagnostics
Device Reset
Log Out
Begins broadcasting to your servers. Configures a server list for broadcasting under the Setup dialog box.
Begins scanning your servers. Sets up a list for scanning in the Setup dialog box.
Upgrades multiple interface adapters simultaneously.
Displays version information for the console switch, and firmware information for individual interface adapters. Enables you to upgrade individual interface adapter firmware.
Validates the integrity of your system, including memory, firmware CRC, communication interfaces, switch controllers, local and remote video, and interface adapters.
Resets local console PS2 devices
Logs you out of the OSD. If password protection is enabled, you must enter the screen saver password to continue logging out of the OSD.
Accessing the Commands dialog box
From the Main dialog box (" Accessing the Main dialog box " on page 19 ), click
Commands. The
Commands dialog box appears.
NOTE: The Log Out button is only active if a password is set. For more information on setting
a password, see Setting password protection (on page 30 ).
Local port operation 37
Running system diagnostics
Clicking
Run Diagnostics (" Activating Run Diagnostics " on page 38 ) runs a command to check the
main board functions subsystems (memory, intra-board communications, console switch control, and the video channels) for each system controller.
Test Description
Memory Test
Firmware CRCs
Comm Interfaces
Switch Controller
Local Video
Online IAs
Offline IAs
Reports the condition of the main board RAM. This indicator displays the results of the memory tests performed at system reboot.
Validates the current firmware images stored in the system FLASH by comparing a
CRC value on each image and comparing those results to the expected values.
Verifies the intra-board communication subsystems are accessible and functional by querying the communications controller and performing basic register level tests.
Verifies the switch matrix controller is accessible and functional by querying the switch matrix controller and performing basic register level tests.
Verifies that all the video channel subsystems are accessible, functional, and performing basic register level tests.
Indicates the total number of currently connected and powered interface adapters.
Indicates the number of interface adapters that have been connected successfully in the past and are powered down.
Suspect IAs Indicates the number of interface adapters that have been detected but are either unavailable for connection or have dropped packets during the ping tests.
Activating Run Diagnostics
1.
From the Main dialog box (" Accessing the Main dialog box " on page 19 ), click
Commands>Run
Diagnostics. A warning message appears indicating that all users will be disconnected.
2. Choose one of the following options: o Click OK to begin. All users are disconnected, and the Diagnostics dialog box appears.
Local port operation 38
o Click X or press the Esc key to exit the dialog box without running a diagnostic test.
3.
4.
5.
As each test is finished, a pass or fail symbol appears.
A green circle indicates a passed test and a red X indicates a failed test. The test is complete when the last test symbol displays.
(Optional) If you have any offline interface adapters, you can click Clear to remove them from the list.
(Optional) If you have any suspect interface adapters, you can click Display. The Suspect interface adapter dialog box is appears. If there are no suspect interface adapters, the Display button does not appear.
Device Reset
If your local PS/2 keyboard and mouse lock up, you can re-establish operation of these peripherals by issuing a device reset. The device reset function resets the local PS/2 keyboard and mouse for the local console.
1.
2.
From the Main dialog box, click Commands. The Commands dialog box appears.
Click Device Reset. A warning appears.
Displaying version information
switch versions, as well as keyboard and mouse information for the currently selected server.
Accessing the Version dialog box
NOTE: Provide the application version number when communicating with Hewlett Packard
Enterprise customer service centers.
Local port operation 39
1.
From the Main dialog box (" Accessing the Main dialog box " on page 19 ), click
Commands>Versions. The Version dialog box appears. The top half of the box lists the firmware application and subsystem versions in the console switch.
Local port operation 40
Upgrading the firmware
Upgrading the console switch firmware
1. Connect the serial cable to the serial port on the PC (must be running Microsoft® Windows®) and to
the serial port (" Console switch components " on page 11 ) on the rear panel of the console switch.
2. Go to the folder where the firmware files are saved and run the ApplianceUpDate.exe file.
NOTE: The .bin files must be in the same folder as the ApplianceUpDate.exe file.
3.
4.
5.
Enter the COM port number being used to load the firmware.
Click Load. The update process begins.
The update process has three updates—Loading Application Firmware, Loading Graphics Chip, and
Loading System Data. You see a progress bar for each of those three updates. The firmware update is not done until all updates have been loaded. When the firmware is updated, the following message, indicating "Update Complete" appears.
Click Done.
Upgrading the interface adapter firmware
upgrading the firmware.
Upgrading interface adapter firmware simultaneously
1.
From the Main dialog box (" Accessing the Main dialog box " on page 19 ), click
Commands>IA
Status. The IA Status dialog box appears.
Upgrading the firmware 41
2. Select PS/2, USB, or Serial, and then click Upgrade. The IA Upgrade dialog box appears.
NOTE: You can configure automatic upgrades of all interface adapters connected to the console switch by checking the Auto Upgrade box in the IA Status window.
3.
4.
Click OK to save settings.
Press the
Esc key to return to the Main dialog box (" Accessing the Main dialog box " on page 19 ).
The OSD indicators appear yellow while the upgrade is in progress. The indicators change to red and then to green when the upgrade is complete.
NOTE: Wait until the OSD indicators are displayed as green before continuing.
Loading interface adapter firmware individually
NOTE: This method of loading the interface adapter firmware will always overwrite the current version of firmware in the interface adapter. Hewlett Packard Enterprise recommends
firmware.
1.
From the Main dialog box (" Accessing the Main dialog box " on page 19 ), click
Commands>Display
Versions. The Version dialog box appears.
Upgrading the firmware 42
2. Click IA. The IA Selection dialog box appears.
3. Select the individual interface adapter, and click Version. The IA Version dialog box appears.
4. Click Load Firmware.
Decommissioning an interface adapter
IMPORTANT: Decommissioning an interface adapter restores the factory defaults, removing any assigned server names and resetting any other configurations, while leaving the EID unchanged. After decommissioning an interface adapter, reboot the server connected to the interface adapter before using it again.
1.
2.
3.
4.
5.
6.
Access the Commands window. For more information, see Accessing the Main dialog box (on page
Click Display Version. The Version window appears.
Click IA. The IA Selection window appears.
Select a server that is connected to the rack console switch with an interface adapter.
Click Decommission.
Click OK.
Upgrading the firmware 43
7. To close the Target Selection window, click X or press the Esc key.
Upgrading the firmware 44
Troubleshooting
Connection length requirements
The console switch offers optimum video performance when the distance between the server and console switch is 15 m (50 ft) or less (1280 x 1024 at 75 Hz). The system is capable of operation at distances up to
30 m (100 ft) at reduced video resolutions (800 x 640 at 60 Hz, worst case).
Distance
15.24 m (50 ft)
22.86 m (75 ft)
1280 x 1024
X
—
30.48 m (100 ft) —
1024 x 768
X
—
—
800 x 640
X
X
X
Troubleshooting table
Problem Solution
The local user cannot view the OSD copyright notice.
The OSD copyright notice is distorted.
The local user cannot view the OSD flag.
The local user cannot activate or view the OSD, and the OSD flag disappears.
The OSD is distorted or not readable on the local port video display.
The activity indicator light (" Console switch components " on page 11 ) does not display when
the console switch is powered on.
The system does not recognize the IP Console
Switch.
The console switch system is inaccessible because the password is lost.
• Be sure that the power source is valid.
• Be sure that the cables are connected properly.
• Be sure that the monitor is valid.
Preview the preferences in the OSD to determine if the local port display has been disabled or set to time out. If the preferences are set to not display the OSD flag or to have the flag time out, then the OSD flag does not appear.
Be sure that the local port keyboard is connected properly and that the keyboard is valid.
Be sure that the monitor supports the refresh rate to which target server is set.
• Be sure that the console switch is powered on and that the power source is valid.
• Be sure that the cables are connected properly
All IP Console Switches must be upgraded with firmware version 3.0.0 or later.
Call the Hewlett Packard Enterprise Customer Support
Center (" Accessing Hewlett Packard Enterprise Support " on page 47 ).
Video displays are all green or red.
The screen saver does not turn on.
• Check the UTP CAT5 cable for breaks or bad crimps.
• Check the VGA connection for bent pins.
Be sure to click OK to confirm the screen saver selection.
Click X or press the Esc key to cancel the command.
Troubleshooting 45
Problem Solution
When connecting a serial interface adapter to a server running Linux Red Hat or SLES, the numeric keypad keys on a PC keyboard do not map to VT100 emulation under the Linux shell.
Using the numeric keypad with the vi text editor causes function characters to appear instead of numbers.
The video resolution is distorted.
• Use the "printenv" command to show the TERM assigned under Linux. It can be matched appropriately with other termcap entries by editing the profile or setting the TERM = "ansi". For PC keyboards, ANSI is the most compatible emulation.
• Edit you /etc/inittab as: s0:2345:respawn:sbin/agetty -h ttyS0 115200,
9600 ansi
Where ttyS0 is the serial device name where the serial interface adapter is connected. Then as a shell prompt, enter init q, or reboot the system.
For more information, see the Connection Length Table
(" Connection length requirements " on page 45 ).
Troubleshooting 46
Support and other resources
Accessing Hewlett Packard Enterprise Support
• For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website
( http://www.hpe.com/assistance ).
• To access documentation and support services, go to the Hewlett Packard Enterprise Support
Center website ( http://www.hpe.com/support/hpesc ).
Information to collect
• Technical support registration number (if applicable)
• Product name, model or version, and serial number
• Operating system name and version
• Firmware version
• Error messages
• Product-specific reports and logs
• Add-on products or components
• Third-party products or components
Accessing updates
• Some software products provide a mechanism for accessing software updates through the product interface. Review your product documentation to identify the recommended software update method.
• To download product updates, go to either of the following: o Hewlett Packard Enterprise Support Center Get connected with updates page
( http://www.hpe.com/support/e-updates ) o Software Depot website ( http://www.hpe.com/support/softwaredepot )
• To view and update your entitlements, and to link your contracts and warranties with your profile, go to the Hewlett Packard Enterprise Support Center More Information on Access to Support
Materials page ( http://www.hpe.com/support/AccessToSupportMaterials ).
IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HP Passport set up with relevant entitlements.
Websites
• Hewlett Packard Enterprise Information Library ( http://www.hpe.com/info/enterprise/docs )
• Hewlett Packard Enterprise Support Center ( http://www.hpe.com/support/hpesc )
• Contact Hewlett Packard Enterprise Worldwide ( http://www.hpe.com/assistance )
Support and other resources 47
• Subscription Service/Support Alerts ( http://www.hpe.com/support/e-updates )
• Software Depot ( http://www.hpe.com/support/softwaredepot )
• Customer Self Repair ( http://www.hpe.com/support/selfrepair )
• Insight Remote Support ( http://www.hpe.com/info/insightremotesupport/docs )
• Serviceguard Solutions for HP-UX ( http://www.hpe.com/info/hpux-serviceguard-docs )
• Single Point of Connectivity Knowledge (SPOCK) Storage compatibility matrix
( http://www.hpe.com/storage/spock )
• Storage white papers and analyst reports ( http://www.hpe.com/storage/whitepapers )
Remote support
Remote support is available with supported devices as part of your warranty or contractual support agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution based on your product’s service level. Hewlett Packard Enterprise strongly recommends that you register your device for remote support.
For more information and device support details, go to the Insight Remote Support website
( http://www.hpe.com/info/insightremotesupport/docs ).
Support and other resources 48
Warranty and regulatory information
Warranty information
HPE ProLiant and x86 Servers and Options ( http://www.hpe.com/support/ProLiantServers-Warranties )
HPE Enterprise Servers ( http://www.hpe.com/support/EnterpriseServers-Warranties )
HPE Storage Products ( http://www.hpe.com/support/Storage-Warranties )
HPE Networking Products ( http://www.hpe.com/support/Networking-Warranties )
Regulatory information
Safety and regulatory compliance
For important safety, environmental, and regulatory information, see Safety and Compliance Information
for Server, Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise website ( http://www.hpe.com/support/Safety-Compliance-EnterpriseProducts ).
Belarus Kazakhstan Russia marking
Manufacturer and Local Representative Information
Manufacturer information:
Hewlett Packard Enterprise Company, 3000 Hanover Street, Palo Alto, CA 94304 U.S.
Local representative information Russian:
• Russia:
• Belarus:
• Kazakhstan:
Local representative information Kazakh:
Warranty and regulatory information 49
• Russia:
• Belarus:
• Kazakhstan:
Manufacturing date:
The manufacturing date is defined by the serial number.
CCSYWWZZZZ (serial number format for this product)
Valid date formats include:
• YWW, where Y indicates the year counting from within each new decade, with 2000 as the starting point; for example, 238: 2 for 2002 and 38 for the week of September 9. In addition, 2010 is indicated by 0, 2011 by 1, 2012 by 2, 2013 by 3, and so forth.
• YYWW, where YY indicates the year, using a base year of 2000; for example, 0238: 02 for 2002 and
38 for the week of September 9.
Turkey RoHS material content declaration
Ukraine RoHS material content declaration
Warranty and regulatory information 50
Acronyms and abbreviations
CRC cyclic redundant checks
EID electronic identification number
IA interface adapter
KVM keyboard, video, and mouse
OSD on-screen display
SLES
SUSE Linux Enterprise Server
USB universal serial bus
UTP unshielded twisted pair
VDC voltage direct-current
Acronyms and abbreviations 51
Documentation feedback
Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback
( mailto:[email protected]
). When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document. For online help content, include the product name, product version, help edition, and publication date located on the legal notices page.
Documentation feedback 52
Index
A
accessing the Broadcast dialog box 26
accessing the Devices dialog box 34
accessing the Flag dialog box 25
accessing the keyboard dialog box 33
accessing the Main dialog box 19
accessing the Menu dialog box 24
accessing the Names dialog box 35
accessing the Scan dialog box 28
accessing the Security dialog box 29
accessing the Setup dialog box 23
accessing the Switch dialog box 32
accessing the Version dialog box 39
activating screen saver mode without password
B
battery replacement notice 49 battery warranty 49
before you contact Hewlett Packard Enterprise 47
Belarus Kazakhstan Russia marking 49
Broadcast dialog box 26, 27 broadcasting 27
C
cascading console switches 16, 18
changing the display behavior 23
changing the keyboard language 33
changing the USB keyboard language 33
compatible console switch models 16
configuring the interface adapter 14
configuring the Switch and Share modes 32
console switch, managing tasks using OSD 37
console switch, resetting a password 31
console switches, cascading 16, 18
contact information 47 contacting Hewlett Packard Enterprise 47
D
deactivating the screen saver 32
Declaration of Conformity 49, 50
decommissioning an interface adapter 43
displaying version information 39
E
EuroAsian Economic Commission 49
F
Federal Communications Commission (FCC)
firmware, loading interface adapter individually 42
G
H
Hewlett Packard Enterprise contact information 47
Hewlett Packard Enterprise Support 47
Hewlett Packard Enterprise Technical Support 47
Hewlett Packard Enterprise, contacting 47
I
installation, cantilever mount 8
installation, standard-mount 7
installing a PS/2 or USB interface adapter 14
Index 53
interface adapter configuration 14
interface adapter firmware, loading 42
interface adapter firmware, upgrading 41
interface adapter, decommissioning 43
interface adapter, installing 14
J
K
keyboard language, changing 33
L
limited warranty 49 load protection guarantee 49
loading interface adapter firmware 42
logging in to the HPE KVM Server Console Switch
M
managing routine tasks for servers 23
N
O
OSD, selecting and setting the hot key command 24
OSD, setting the interface language 33
overview of installation process 6
P
password protecting the console switch 30 password, changing 30
R
rack mounting, console switch 6
regulatory compliance identification numbers 45, 49 regulatory compliance information 49
regulatory compliance notices 49, 50
removing servers, scan list 28
required items not included 6 required tools 6
routine tasks, managing for servers 23
S
safety and regulatory compliance 49 safety considerations 49 safety information 49
screen saver mode, activating without password
Security dialog box 30, 31, 32
selecting the display order of servers 24
selecting the keyboard language 33
setting local console switch security 30, 31, 32
setting password protection 30
setting the OSD interface language 33
setting the Switch and Share modes 32
support 47 support and other resources 47
T
Taiwan battery recycling notice 49
technical support 47 telephone numbers 47
Turkey RoHS material content declaration 50
U
Ukraine RoHS material content declaration 50
V
Index 54
viewing, port column 20 viewing, server status 20
W
warranty 49 warranty information 49
website, Hewlett Packard Enterprise 47
Index 55
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