Zebra UMAN-RWS-010 Owner Manual


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Zebra UMAN-RWS-010 Owner Manual | Manualzz

Zebra Technologies Corporation

475 Half Day Road, Suite 500

Lincolnshire, IL 60069 USA

T: +1 847.634.6700 or +1 800.423.0442

UMAN-RWS-010 Rev. B

May, 2013

Contents

Proprietary Statement ..............................................................................................5

Document Conventions ...........................................................................................7

Introduction to the RW Series ............................................................................. 10

Unpacking and Inspection .................................................................... 10

Reporting Damage ................................................................................ 10

Getting Ready to Print ............................................................................................11

Battery Safety ....................................................................................... 11

Charger Safety ...................................................................................... 11

Installing RW Series Batteries ..........................................................................................13

The LI72 Charger ..................................................................................................................13

Charging Battery Packs with the LI72 Three-Wire Version (AT17696-x) .............15

Charging Battery Packs with the LI72 Three-Wire Version (AT18737-x) .............16

Model UCLI72-4 Quad Charger ......................................................................................17

Loading the Media ................................................................................19

Loading Media Procedure ................................................................................................19

Loading Media From An Internal Supply ................................................................... 20

Loading Media From An External Supply .................................................................. 21

Operator Controls .................................................................................23

Control Panel ........................................................................................................................ 23

Programmable LCD Settings .......................................................................................... 24

Verify the Printer Is Working ................................................................27

Printing a Configuration Label ...................................................................................... 27

Connecting the Printer ..........................................................................................28

Cable Communications ........................................................................28

Serial (RS232C) and USB Combination Port .............................................................. 28

Wireless Communications ...................................................................30

Wireless Communications with Bluetooth ® ............................................................. 30

Bluetooth Networking Overview ................................................................................. 30

USB .......................................................................................................................................... 30

Wireless Local Area Network Overview ......................................................................31

Setting Up the Software .................................................................................................. 32

Radio Regulatory Information ............................................................................ 33

Bluetooth RW -ZBR3 Radio (RW 220 and RW 420) ................................................. 33

European Regulatory Information for the RW-ZBR3 Bluetooth Radio ................33

Europe – EU Declaration of Conformity ..........................................................................33

Zebra Bluetooth Radio 2.0 RW-ZBR4 (RW 220 and RW 420) ............................... 34

European Regulatory Information for this Radio ....................................................... 34

Europe – EU Declaration of Conformity ......................................................................... 34

Compact Flash (802.11b) Radio Module ..................................................................... 35

European Regulatory Information for this Radio ........................................................35

Europe – EU Declaration of Conformity ..........................................................................36

Zebra Value Radio, 802.11b ............................................................................................. 37

European Regulatory Information for this Radio ........................................................37

Europe – EU Declaration of Conformity ..........................................................................38

WLAN Module Using 802.11b/g Radio ....................................................................... 39

European Regulatory Information for this Radio ....................................................... 40

Europe – EU Declaration of Conformity ..........................................................................41

NCC (Taiwan) Compliance Statement ..............................................................................42

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RW Series User Guide

Compact Flash (802.11b) and Bluetooth Co-located Radio Modules .............. 43

European Regulatory Information for the Compact Flash 802.11b Radio and

Bluetooth Co-located Radio Modules .............................................................................43

Europe – EU Declaration of Conformity ..........................................................................43

Card Reader Options ..............................................................................................45

Magnetic Stripe Reader ........................................................................45

Smart Card Reader ...............................................................................47

Using the Accessories.............................................................................................48

Belt Clip................................................................................................................................... 48

Adjustable Shoulder Strap .............................................................................................. 49

Cradles .................................................................................................................................... 50

RW 420 Vehicle Cradle ...........................................................................................................50

Installing the RW 420 in the Cradle .............................................................................. 50

Removing the RW 420 from the Cradle ...........................................................................52

RW 220 Vehicle Cradle ...................................................................................................... 53

Installing the RW 220 in the Cradle ...................................................................................53

Removing the RW 220 from the Cradle.......................................................................... 54

Preventive Maintenance ....................................................................................... 55

Extending Battery Life ..........................................................................55

General Cleaning Instructions .............................................................56

Troubleshooting ......................................................................................................58

LCD Control Panel Indicators ...............................................................58

Troubleshooting Topics ........................................................................59

Troubleshooting Techniques ............................................................... 61

Printing a Configuration Label .......................................................................................61

Performing a Forced Shutdown .....................................................................................61

Communications Diagnostics .........................................................................................61

Calling Technical Support ............................................................................................... 62

Specifications ............................................................................................................66

Printing Specifications ..................................................................................................... 66

Memory/Communications Specifications ................................................................. 66

RW 420 Media Specifications ......................................................................................... 67

RW 220 Media Specifications ......................................................................................... 67

Communications Ports ..................................................................................................... 69

USB ................................................................................................................................................69

RS232/USB ..................................................................................................................................69

Font/Bar Code Specifications ......................................................................................... 70

Physical/Environmental/Electrical Specifications .................................................. 71

RW Series Accessories .......................................................................................................74

Appendix A ................................................................................................................ 75

Interface Cables ................................................................................................................... 75

RS232 Download Cable .................................................................................................... 75

USB Download Cable ........................................................................................................ 75

Appendix A ................................................................................................................ 76

More Interface Cables ....................................................................................................... 76

USB Cable ............................................................................................................................... 76

Appendix B.................................................................................................................77

Media Supplies .................................................................................................................... 77 continued

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RW Series User Guide

Appendix C ................................................................................................................ 78

Maintenance Supplies ...................................................................................................... 78

Appendix D ................................................................................................................79

Product Support ................................................................................................................. 79

Appendix D (continued) ........................................................................................80

Appendix E ................................................................................................................. 81

Battery Disposal .................................................................................................................. 81

Product Disposal ................................................................................................................. 81

Appendix F .................................................................................................................82

Using zebra.com ................................................................................................................. 82

Index .............................................................................................................................84

Patent Numbers .......................................................................................................86

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RW Series User Guide

Proprietary Statement

This manual contains proprietary information of Zebra Technologies Corporation. It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the expressed written permission of Zebra Technologies Corporation.

Product Improvements

Since continuous product improvement is a policy of Zebra Technologies Corporation, all specifications and signs are subject to change without notice.

FCC Compliance Statement

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits or a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet or circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

WARNING: Exposure to Radio Frequency radiation. To conform to FCC RF exposure requirements this device shall be used in accordance with the operating conditions and instructions listed in this manual. Note that there are several radio options available with this printer. Additional regulatory information is contained in later sections devoted to each radio individually.

NOTE: This unit was tested with shielded cables on the peripheral devices. Shielded cables must be used with the unit to insure compliance.

Changes or modifications to this unit not expressly approved by Zebra Technologies Corporation could void the user’s authority to operate this equipment.

Canadian Compliance Statement

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme á la norme NMB-003 du Canada.

“IC:” before the equipment certification number signifies that the Industry Canada technical specifications were met. It does not guarantee that the certified product will operate to the user’s satisfaction.

NCC (Taiwan) Compliance Statement

經型式認證合格之低功率射頻電機,非經許可,公司、商號或使用者均不得擅自變更

頻率、加大功率或變更原設計之特性及功能。低功率射頻電機之使用不得影響飛航

安全及干擾合法通信;經發現有干擾現象時,應立即停用,並改善至無干擾時方得繼

續使用。前項合法通信,指依電信法規定作業之無線電通信。低功率射頻電機須忍

受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。

“ According to “Administrative Regulations on Low Power Radio Waves Radiated Devices”

Without permission granted by the NCC, any company, enterprise, or user is not allowed to change frequency, enhance transmitting power or alter original characteristic as well as performance to a approved low power radio-frequency devices. The low power radiofrequency devices shall not influence aircraft security and interfere legal communications;

If found, the user shall cease operating immediately until no interference is achieved. The said legal communications means radio communications is operated in compliance with the Telecommunications Act.

The low power radio-frequency devices must be susceptible with the interference from legal communications or ISM radio wave radiated devices.” continued

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RW Series User Guide

Agency Approvals and Regulatory Information

• FCC part 15

• NOM/NYCE (Mexico)

• Canadian STD RSS-210

• EN60950-1: Safety Standard

• EN55022: Class B European

Electromagnetic Radiation Standard

• C-Tick (Australia)

Liability Disclaimer

Inasmuch as every effort has been made to supply accurate information in this manual,

Zebra Technologies Corporation is not liable for any erroneous information or omissions.

Zebra Technologies Corporation reserves the right to correct any such errors and disclaims liability resulting therefrom.

No Liability for Consequential Damage

In no event shall Zebra Technologies Corporation or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss) arising out of the use of or the results of use of or inability to use such product, even if Zebra Technologies Corporation has been advised of the possibility of such damages.

Because some states do not allow the exclusion of liability for consequential or incidental damages, the above limitation may not apply to you.

Copyrights

The copyrights in this manual and the label print engine described therein are owned by

Zebra Technologies Corporation. Unauthorized reproduction of this manual or the software in the label print engine may result in imprisonment of up to one year and fines of up to

$10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability.

This product may contain ZPL izer ® Circuit; E3 ®

® , ZPL II ® , and ZebraLink tm programs; Element Energy Equal-

; and AGFA fonts. Software © ZIH Corp. All rights reserved worldwide.

ZebraLink and all product names and numbers are trademarks, and Zebra, the Zebra logo,

ZPL, ZPL II, Element Energy Equalizer Circuit, and E3 Circuit are registered trademarks of

ZIH Corp. All rights reserved worldwide.

Monotype ® , Intellifont ® and UFST ® are trademarks of Monotype Imaging, Inc. registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions.

Andy TM

Kai TM

, CG Palacio TM , CG Century Schoolbook

, Monotype Mincho TM

TM

and Monotype Sung TM

Inc. and may be registered in some jurisdictions.

HY Gothic Hangul TM

, CG Triumvirate TM , CG Times TM , Monotype

are trademarks of Monotype Imaging,

Angsana TM

Andale

is a trademark of Hanyang Systems, Inc.

is a trademark of Unity Progress Company (UPC) Limited.

® , Arial ® , Book Antiqua ® , Corsiva ® , Gill Sans ® , Sorts ® and Times New Roman ® are trademarks of The Monotype Corporation registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions.

Century Gothic™, Bookman Old Style TM and Century Schoolbook TM are trademarks of The

Monotype Corporation and may be registered in certain jurisdictions.

HGPGothicB is a trademark of the Ricoh company, Ltd. and may be registered in some jurisdictions.

Univers TM is a trademark of Heidelberger Druckmaschinen AG, which may be registered in certain jurisdictions, exclusively licensed through Linotype Library GmbH, a wholly owned subsidiary of Heidelberger Druckmaschinen AG.

Futura ® is a trademark of Bauer Types SA registered in the United States Patent and Trademark Office and may be registered in some jurisdictions.

TrueType ® is a trademark of Apple Computer, Inc. registered in the United States Patent and

Trademark Office and may be registered in certain jurisdictions.

All other brand names, product names, or trademarks belong to their respective holders.

© 2013 ZIH Corp.

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RW Series User Guide

Document Conventions

The following conventions are used throughout this document to convey certain information:

Caution • Warns you of the potential for electrostatic discharge.

Caution • Warns you of a potential electric shock situation.

Caution • Warns you of a situation where excessive heat could cause a burn

Caution • Advises you that failure to take or avoid a specific action could result in physical harm to you.

Caution • Advises you that failure to take or avoid a specific action could result in physical harm to the hardware.

Important • Advises you of information that is essential to complete a task.

Note • Indicates neutral or positive information that emphasizes or supplements important points of the main text.

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RW Series User Guide

Figure 1: RW 420 Overview

1

13

2

8

9

12

11

10

1. Platen Roller

2. Bar Sensor

3. Media Support Disks

4. Printhead

5. Latch Release Button

6. Magnetic Stripe Reader

(MSR) Slot

7. Communications

Port Door

8. “D” Rings

9. Control Panel

10. Smart Card Slot

11. Gap Sensor

12. Bottom Media Feed Slot

(external media models only)

13. Media Cover

14. Belt Clip

15. Communications Port

16. Battery

17. Docking Connector Cover

18. Battery Charging Receptacle

14

18

8

RW Series User Guide

12

15

16

17

5

6

7

8

3

4

Figure 2: RW 220 Overview

1

2

11

10

9

7

8

7

1. Platen Roller

2. Bar Sensor

3. Media Support Disks

4. Printhead

5. Latch Release Button

6. Magnetic Stripe Reader

(MSR) Slot

7. “D” Rings

8. Control Panel

9. Smart Card Slot

10. Gap Sensor

11. Media Cover

12. Communications

Port Door

13. Communications Port

14. Belt Clip

15. Battery

16. Battery Charging Receptacle

12 13

9

RW Series User Guide

16

14

15

5

6

3

4

Introduction to the RW Series

Thank you for choosing one of our Zebra RW Mobile

Printers. It is one of a series of rugged printers that are sure to become productive and efficient additions to your workplace thanks to their innovative design. Because the RW series is made by Zebra Technologies, you’re assured of world-class support for all of your bar code printers, software, and supplies.

• This User’s Guide gives you the information you’ll need to operate and maintain your RW 220 or RW 420 printer.

• The RW series printers use the CPCL programming language. To create and print receipts and labels using the CPCL language, refer to our Label Vista™ label creation program or the Mobile Printing Systems CPCL

Programming Manual which are both available on our

Web site at: http://www.zebra.com

.

• RW series printers software includes interpreters for the

ZPL II ® programming language (up to Version 30.8.4) and the EPL programming language. Manuals for the ZPL and

EPL label design programming languages are also available on our Web site. Refer to Appendix “E” of this manual for more information on accessing and downloading manuals and other user information.

Unpacking and Inspection

Inspect the printer for possible shipping damage:

• Check all exterior surfaces for damage.

• Open the media cover (refer to “Loading the Media” in the Getting Ready to Print section) and inspect the media compartment for damage.

In case return shipping is required, save the carton and all packing material.

Reporting Damage

If you discover shipping damage:

• Immediately notify and file a damage report with the shipping company. Zebra Technologies Corporation is not responsible for any damage incurred during shipment of the printer and will not cover the repair of this damage under its warranty policy.

• Keep the carton and all packing material for inspection.

• Notify your authorized Zebra re-seller.

10

RW Series User Guide

Getting Ready to Print

Battery Safety

The Battery Packs used on Zebra Mobile Printers contain a great deal of energy and can cause personal injury or start a fire if used improperly or carelessly. Please observe the following safety practices:

Caution • Avoid accidental short circuiting of any battery. Allowing battery terminals to contact conductive material will create a short circuit which could cause burns and other injuries or could start a fire.

Caution • Batteries can explode or catch fire if improperly charged or exposed to high temperatures or fire. Do not disassemble, crush or expose batteries to water.

Caution • Use of any charger not approved specifically by Zebra for use with its batteries could cause damage to the battery pack or the printer and will void the warranty.

Read carefully and always observe the safety guidelines for Li-ion batteries provided with each Battery Pack.

Charger Safety

Do not place the LI72-4 Quad Charger in locations where liquids or metallic objects may be dropped into the charging bays.

Use care in locating either the LI72 Single Charger or the LI72-4 Quad

Charger. Do not block the ventilating slots on the top and bottom covers. Ensure that the Charger is plugged into a power source which won’t accidently be turned off if you will be charging batteries overnight.

Required Regulatory Text for Argentina

Only certified adaptors with the following electrical characteristics shall be used. The use of different adaptors could damage the device, present hazards to the user and declare the correspondent guaranty void.

LI72: Input ratings: 100-240 VAC 50/60Hz 200mA., Class 2

Output ratings: 8.4 VDC, 800 mA

11

RW Series User Guide

Figure 3: Installing the RW 420 Battery

Rotate Belt Clip out of the way.

Rock the Battery Pack into the Printer until the latch clicks into place.

Insert this end of the

Battery Pack into the printer

Figure 4: Installing the RW 220 Battery

Rotate Belt Clip out of the way.

Rock the Battery Pack into the Printer until the latch clicks into place.

12

RW Series User Guide

Insert this end of the

Battery Pack into the printer

Installing RW Series Batteries

Important • Batteries are shipped uncharged. Remove protective shrink-wrap and labels from new battery packs prior to use.

1. Rotate the Belt Clip to allow access to the Battery compartment. This is an optional step on the RW 220.

2. Insert the battery into the printer as shown in Figure 3 or

4,

3. Rock the Battery into the printer as shown until it locks in place.

When the battery is first installed, the Control Panel indicators may briefly turn on and then go off, indicating the battery is not fully charged (see “Charging the Battery” below and

“Operator Controls.”)

Figure 5: LI72 Single Charger

LI72 Charger

Charger Jack

For best results, remove the

Battery Pack while charging.

The LI72 Charger

The LI72 is a wall mounted fast charger with universal 110 to 230, 50-60 Hz. VAC input. Multiple A.C. plug configurations comply with most international standards. This charger is intended for use with the RW series printers which are equipped with Lithium Ion (Li-ion) batteries.

continued

13

RW Series User Guide

Figure 6: LI72 Single Charger Types

Yellow Green

LI72 3-Wire Charger p/n AT17696-x

LI72 3-Wire Charger

(Enhanced) p/n AT18737-x

Two three-wire versions of the LI72 are offered as illustrated in Figure 4. The enhanced 3-Wire version (AT18737-x) offers improved charging features and will replace the LI72 3-Wire charger (AT17696-x).

Both of the LI72 models will charge a battery pack as fast as its charge level will allow, and then switch over to a maintenance charge to keep the charge at its maximum.

14

RW Series User Guide

Charging Battery Packs with the LI72 Three-Wire Version (AT17696-x)

Plug the LI72 into the appropriate A.C. wall receptacle, then insert the charge cable into the battery pack charger jack.

The yellow/green charge indicator LED will indicate the status of the charger as per the following table.

Indicator

Steady yellow indicator

Slow (1 Hz) flashing yellow indicator

Fast (4 Hz) flashing green indicator

Slow (1 Hz) flashing green indicator

Fast (4 Hz) flashing yellow indicator

Steady green indicator

Charger

Function

Standby

Pre-Charge

Rapid Charge

Maintain

Error

Ready

Slow (1 Hz) flashing alternate yellow and green indicator

Wait

Charger Status

AC power on; no battery being charged

Charger is applying trickle charge current (5% of maximum) to bring a cold battery temperature up to

0°C before starting a full charge cycle

Charger is applying the maximum charge rate to the battery

Charger is in trickle charge mode(10% of nominal charge value).

The battery may have an internal short, or its charge monitoring circuitry may be malfunctioning. The battery pack should not be used any further.

No charge is being applied to the battery

Battery temperature is too hot. Charging will not begin until battery temperature reaches 45°C.

Notes • Do not charge batteries with the three-wire LI72 model while printing. Attempting to print while charging can result in improperly charged batteries.

Charging will cease three (3) hours after the charger has entered the

“Maintain” mode.

15

RW Series User Guide continued

Charging Battery Packs with the LI72 Three-Wire Version (AT18737-x)

Plug the LI72 into the appropriate AC wall receptacle, then insert the charge cable into the battery pack charger jack.

The amber/green charge indicator LED will indicate the status of the charger as per the following table.

Charger Status LED

Status

Green Solid Fully Charged

Amber Solid

Amber

Blinking

Charging

• Battery Contact Problem

1. Short Circuit of Output Terminals

2. Detection of Short Battery’s Circuit

3. No Contact + Terminal

• Over Voltage Protection

• Over Current Protection

• Temperature Waiting Time

Operating Temperature

Storage Temperature

Input Voltage

Input Current

Output

0 to 40 o C @ 30 to 85% Relative Humidity

-30 to 60 o C @ 10 to 90% Relative Humidity

AC100-240V 47-63Hz

0.18A MAX

DC 8.4V 800mA

16

RW Series User Guide

Model UCLI72-4 Quad Charger

The UCLI72-4 Quad Charger is designed to charge up to four

RW Series battery packs simultaneously. Batteries must be removed from the printer to be charged in the Quad Charger.

1. Ensure that the charger has been installed properly per the Quad Charger instruction manual. Ensure that the power indicator on the front panel is on.

2. Remove any protective shrink-wrap and labels from all battery packs prior to use. Plug a battery pack into any one of the four charging bays as shown in Figure 6, noting the orientation of the battery pack. Slide the battery pack into the charging bay until it stops. Then rock the battery pack back until it snaps into place. The amber indicator directly under the battery being charged will turn on if the battery is properly inserted.

The indicators under the battery will allow you to monitor

Figure 6: UCLI72-4 Quad Charger

Power Supply

1. Slide Battery Pack into Charger

Bay

2. Rock Battery Pack into place

Fast Ch arge

Fault

Full Ch arge

Ready

Fast Ch arge

Fault

Full Ch arge

Ready

Amber

LED

Green

LED Charger Bay

Fast Ch arge

Fault

Full Ch arge

Ready

Fast Ch arge

Fault

Full Ch arge

Ready

Power

17

RW Series User Guide

Power Indicator

the charging process per the following table:

Amber LED

On

On

Off

Flashing

UCLI72-4Battery Status Indicators

Green LED

Off

Flashing

On

Off

Battery Status

Charging

80% charged (O.K. to use)

Completely Charged

Fault

Important • A fault condition is caused by a problem with the battery.

The charger may indicate a fault because the battery is too hot or too cold to charge reliably. Try to charge the battery again when it returns to the room’s ambient temperature. If the Amber indicator starts flashing on the second charging attempt, the battery should be discarded. Always dispose of batteries in a proper manner. Refer to

Appendix E

LI72-4 Charger Cycle Times :

Battery 80% Charged

Battery Fully Charged

RW 420

2.5 Hrs.

5 Hrs..

RW 220

1.25 Hrs..

2.5 Hrs..

Note • Charge times are for completely discharged batteries.

Partially discharged Battery Packs will take less time than listed in the chart to reach a fully charged state. Once Battery

Packs have reached 80% of their charge capacity they may be used, but it is recommended that you allow the batteries to reach a full charge to maintain maximum battery life.

Note • The UCLI72-4 Quad Charger’s safety features will stop the battery charging process after six hours regardless of the battery’s charge state.

18

RW Series User Guide

Loading the Media

RW series printers are designed to print either continuous

(journal) media or label stock.

Loading Media Procedure

1. Open the printer: Refer to Figure 7.

• Press the latch release button on the side of the printer as shown at “1” below. The media cover will open automatically

• Rotate the Media Cover back completely as shown at “2”, exposing the media compartment and the adjustable media supports.

Figure 7: Opening the Printer

RW 420 printer shown.

Media Compartment

Media Support

Disks

19

RW Series User Guide

Loading Media From An Internal Supply

• Refer to Figure 8. Pull the media supports apart as shown.

Insert the roll of media between them, and let the media supports close. Ensure that the media pulls off the core in the direction shown in Figure 8. The supports will adjust themselves to the width of the media, and the roll of media should be able to spin freely on the supports.

Figure 8: Loading Media from an Internal Supply

Media Roll

Note direction media pulls off the roll.

Pull on Media Supports where shown.

20

RW Series User Guide continued

Loading Media From An External Supply

Note • Only the RW 420 supports an external media supply.

Refer to Figure 9. The RW 420 configured with the

External Media option has a loading slot in the rear of the media compartment allowing you to use standard 4 in. (101.6 mm) wide fanfold media from an external supply. The external supply must be designed such that it does not exert excessive drag as media is fed through the printer, which could result in distorted printing.

Zebra offers a series of vehicle cradles for the RW 420

(P/Ns AK17463-003 and AK17463-004) which incorporate provisions for installation of an external media supply bin.

• Pull the media supports apart, insert a Media Spacer

(Zebra part number BA16625-1) between them, and let the media supports close. Insert the media from the external supply through the rear feed slot, between the me-

Figure 9: Loading Media from an External Supply

Media Spacer p/n BA16625-1

Feed media through bottom feed slot

Printing surface of media must face the printhead

21

RW Series User Guide

dia guides and up through the media compartment as shown. Make sure the side of the media you will be printing on faces the printhead.

4. Close the Media Cover: Refer to Figure 10.

• Pull the media out of the printer as shown at “1.”

• Close the media cover as shown at “2”, ensuring that it latches securely into place.

• Turn the printer on or press the Feed button if the printer is already on.

The printer will advance a short strip of media and will then be ready for printing.

Figure 10: Closing the Media Cover

Press Media Cover firmly when closing to ensure it latches in place.

Pull Media out of the Printer

22

RW Series User Guide

Operator Controls

Control Panel

The control panel has buttons for the power on/off and media feed functions and a display for providing information regarding printer functions. Two keys provide easy navigation and selection of menu options affecting many printer functions.

The “Scroll” button allows scrolling through the various options and settings. The “Select” button allows selection of the option or function displayed on the screen.

Figure 11: LCD Control Panel

Feed Button

Press to advance the media one blank label or a software determined length of journal media.

Printer Status Icons

Indicates the status of several printer functions

Scroll Button

Press to scroll through the menu choices on the LCD.

Zebra RW 420

Signal:0%

Battery (ok)

Latch: ok Rdr MENU

Power Button

Press to turn unit on. Press again to turn unit off k)

NU

(o

ME dr

20 4

Select Button

Press to select a menu choice on the LCD.

LCD

See LCD Functions Table for an overview of menu options

R

NOTE: LCD menu options are under specific application application.

RW k a

%

o br y

:0 h:

Ze er al tc gn tt

La

Si

Ba

23

RW Series User Guide

The top of the screen has a row of status icons which indicate the state of various printer functions:

Indicates a Bluetooth connection is established. This icons is functional only on RW series printers with a

Bluetooth wireless option installed.

Indicates that the printer is associated with a wireless

Local Area Network (LAN) using an 802.11b/g compliant radio. This icon is functional only on RW series printers with a WLAN wireless option installed.

A flashing icon indicates low battery status. You should suspend any printing operations and recharge or replace the Battery Pack as soon as is convenient.

A flashing icon indicates that the media cover is open or not properly latched.

A flashing icon indicates normal printing activity.

A flashing icon indicates that a file is being downloaded to the printer.

A flashing icon indicates that the printer does not detect any media. This could indicate an out of media condition, or improperly loaded media.

Programmable LCD Settings

In addition to the status icons, the LCD on the control panel can display many of the printer’s settings and functions as text as determined by the printer’s application. Applications can be written to allow the user to view and /or modify these settings using the scroll and select keys on the display. Refer to the tables on the following pages for a partial set of printer features that can be programmed to display on the LCD.

The LCD has a backlighting option which allows viewing of the screen in a dark environment, or provides better contrast in a very bright environment. Use of the display backlight will decrease the time the printer will run between charges. Refer to the section “Extending Battery Life” for more information. continued

24

RW Series User Guide

Function

Sensor Type

Baud Rate

Data Bits

Parity

LCD Contrast

No-activity Timeout

Flip Screen

Audio Volume

Media Type

LCD Backlight 3

Factory Reset

(Resets all to factory set values)

Extended LCD Functions 1

Default setting

Bar

19200

8

N (none)

8

120 sec.

Off

3

Journal

Momentary On

No

Scroll & Select Options

• Bar

• Gap

• 9600

• 19200

• 32400

• 57600

• 115200

• 7

• 8

• E (Even)

• N (None)

• O (Odd)

• Increase (15max.)

• Decrease (15 max.)

• Decrease (0 min.) 2

• Increase (120 max.)

• Off

• On (The 4 text lines

of display will be

flipped 180 ° when the

printer is in the Cradle

Location of icons will

remain unchanged.

• 1 – Low

• 2 – Medium

• 3 - High

• Label

• Journal

• Momentary On w/

time delay

• Off

• No

• Yes

NOTES:

1: LCD menu options are under specific application control. Not all options may be available In your printer’s application.

2: A No-activity timeout value of “0” means the printer will remain on until powered off by the operator.

3: LCD Backlight turns on when any key other than FEED is pressed

25

RW Series User Guide

Display Functions Not Accessible from the Keypad 1

Function

WLAN ID 2

Tear-off

Position (Top of Form)

Default setting

Factory Set

Value

00

Scroll & Select Options

N/A

• Increase (max. = +10)

• Decrease (min. = -120

Network & RF Settings

Bridge Mode

DTR/VBUS-Power Off

Off

Off

• All protocols On

• Protocols On or Off

individually

• Off

• On

• On

• Off

Present-at

Bluetooth parameters

802.11b WLAN parameters

Media Type

Smart Card or

MSR Card

Reader Status 3

000 n/a n/a

Journal

Off

• Increase (max.= +120)

• Decrease (min. = 000

Displays current

Bluetooth operating

parameters

Displays current

802.11b operating

parameters

• Journal

• Label

• Off

• Display “RDR”

NOTES:

1: The parameters in this table will appear on the display but can be set only by using a PC running Zebra’s Label Vista label creation program and a data cable link to the printer.

2: Can be adjusted from the factory default using a PC running Zebra’s

Label Vista label creation program and a data cable link to the printer.

3: Card reader status is under application control, and is not user selectable.

26

RW Series User Guide

Verify the Printer Is Working

Before you connect the printer to your computer or portable data terminal, make sure that the printer is in proper working order. You can do this by printing a configuration label using the “two key reset” method. If you can’t get this label to print, refer to “Troubleshooting.”

Printing a Configuration Label

1. Turn the printer off. Load the media compartment with journal media (media with no black bars printed on the back)

2. Press and hold the Feed Button.

3. Press and release the Power button and keep the Feed button pressed. When printing starts, release the Feed button.

The unit will print a line of interlocking “x” characters to ensure all elements of the printhead are working, print out the version of software loaded in the printer and then print two reports.

The first report indicates model, ROM version, serial number, baud rate, etc. The second report prints out more detailed information on the printer’s configuration and parameter settings. If no second report appears, there is no application loaded. (See the Troubleshooting Section for a sample printout and a further discussion on how to use the configuration label as a diagnostic tool.)

27

RW Series User Guide

Connecting the Printer

The printer must establish communications with a host terminal which sends the data to be printed. Communications occur in three basic ways:

• By a cable between the printer and its host terminal using either RS232C or USB protocols

• By means of a Bluetooth short-range radio frequency link

• By means of a wireless LAN (Local Area Network) per

802.11b/g specifications

Cable Communications

Caution • The printer should be turned off before connecting or disconnecting the communications cable.

Serial (RS232C) and USB Combination Port

Figure 12: Communications Port

USB Port

Align Locking Plug features with these cutouts.

Rotate clockwise to lock the cable in place; counterclockwise to unlock the cable.

RS232/USB Port

Notes • All RW series printers can communicate by cable; the specific cable supplied with your printer will vary with the host terminal.

For wired communications, Zebra recommends using a serial RJ-45 cable for connection with your RW printer’s RS-232C serial port. A USB to RJ-45 cable is also available for USB cabled file transfers. The RW series USB port is intended for setup and maintenance of the printer only.

The 10- pin modular connector on your communications cable plugs into the combination RS232C/USB communications port on the side of the printer. The protocol used with this port is determined by the communications cable you are using. (Refer to Appendix A for more information on the comcontinued

28

RW Series User Guide

munications cables offered with the RW series.)

Plug the connector into the combination port and ensure it’s locking device has clicked into position. Then press the

Locking Plug into the opening around the connector, aligning its locking features with the cutouts on the printer case. Turn the Locking Plug clockwise one-quarter turn to secure it in place.

The other end of the cable must be plugged into the host terminal as shown in Figure 13, or to a serial port on a computer as shown in Figure 14. Communications between the termi-

Figure 13: Communications to a Terminal

Printer Communications

Port

Figure 14: Communications to a PC

RS232

Communications Cable

Refer to Appendix A for part number

29

RW Series User Guide

Communications

Cable

Part number varies. Refer to

Appendix A

USB

Communications

Cable

Refer to Appendix A for part number

nal and the printer are controlled by the applications running on the terminal and the printer.

USB

RW series Printers also have a USB type B port located directly above the 10- pin RS323/USB combination communications port. (Refer to Figure 12) Note that the RW series USB port is intended for setup and maintenance of the printer only and not for permanent communications use to a terminal.

The RW series is configured with the USB Open HCI interface driver allowing it to communicate with Windows ® based devices. USB drivers are included in the Zebra Universal

Driver which can be downloaded from www.zebra.com

. Other terminals or communications devices may require the installation of special drivers to use the USB connection. Consult your Zebra reseller or the factory for further details.

Wireless Communications

Wireless Communications with Bluetooth

®

“Bluetooth” is a worldwide standard for the exchange of data between two devices via radio frequencies. Bluetooth radios are relatively low powered to help prevent interference with other devices running at similar radio frequencies.

This limits the range of a Bluetooth device to about 10 meters

(about 32 feet).

Both the printer and the device it communicates with must follow the Bluetooth standard.

Bluetooth Networking Overview

Each Bluetooth enabled RW series printer has a unique

Bluetooth Device Address (BDA) loaded into its radio module when manufactured.

Bluetooth software is always running in the background, ready to respond to connection requests. One device (known as the master or the client) must request a connection with another. The second device (the slave or the server) then accepts or rejects the connection. A Bluetooth enabled RW series printer will normally act as a slave creating a miniature network with the terminal sometimes referred to as a “piconet.”

For the most part, communications using Bluetooth are initiated and processed without any operator intervention.

continued

30

RW Series User Guide

RW 420 printers can be equipped with both a Bluetooth and an 802.11b radio, allowing communications with both

Bluetooth enabled devices and a Wireless Local Area Network

(WLAN) (see discussion below).

Wireless Local Area Network Overview

RW series printers can be equipped with several radio options which use the industry standard 802.11 WLAN protocol.

• RW series printers with a Compact Flash (CF) radio module can be identified by the FCC ID number

“I28MD-RW4137” and other regulatory information on the serial number label on the back of the unit.

• RW series printers with a Zebra Value Radio, 802.11b can be identified by the FCC ID number “I28MD-ZLAN11B” and other regulatory information on the serial number label on the back of the unit.

• RW series Wireless Network Printers with the

Zebra 802.11b/g WLAN radio module can be identified by the text “Wireless Network Printer” and

FCC ID: I28MD-ZLAN11G on the serial number label on the back of the printer. The 802.11b/g performance radio option can be identified by FCC ID: 128MD-CXLAN11G.

• RW 420 printers with both an 802.11b WLAN radio and a Bluetooth radio running in the same unit are considered to be dual radio devices. At present this dual radio configuration is offered only on the RW 420. Dual radio equipped RW 420 units will have a Bluetooth radio FCC ID

“I28MD-BTC2TY3” and 802.11b Compact flash radio FCC

ID “I28MD-RW4137”. The FCC ID numbers and other regulatory information for both radios are located on the serial number label on the back of the RW 420.

Printers so equipped allow wireless communication as a node within a WLAN and its wireless capabilities allow communications from any point within the WLAN’s perimeter.

Printers equipped with the dual Bluetooth/802.11b WLAN radio configuration can be linked to both a WLAN and a

Bluetooth network simultaneously.

Methods of establishing communications to RW series printers will vary with each LAN application. General information on establishing WLAN communications can be found in

31

RW Series User Guide

either the ”CPCL Programmers Manual” or the “Quick Start

Guide for Mobile Wireless Printers” both available on-line at the Zebra Web site www.zebra.com

. More information and

LAN configuration utilities may also be found in Zebra’s Label

Vista™ program (version 2.8 and later). Label Vista may be downloaded from Zebra’s Web site.

Setting Up the Software

RW series printers use Zebra’s CPCL Programming language which was designed for mobile printing applications. CPCL is fully described in the ”CPCL Programmers Manual”, available on-line at the Zebra Web site.

You can also use Label Vista™, Zebra’s Windows ® based label creation program which uses a graphical interface to create and edit labels in the CPCL language. Label Vista is available on-line Zebra’s Web site.

RW series printers support an interpreter for ZPL II ® , or EPL programming languages. If you plan to use ZPL II or EPL, refer to the appropriate Programming Guides available on-line from

Zebra’s Web site. If you choose to use a third party label preparation system, follow the installation instructions included in the package.

32

RW Series User Guide

Radio Regulatory Information

Bluetooth RW -ZBR3 Radio (RW 220 and RW 420)

Caution • Exposure to Radio Frequency Radiation.

The radiated output power of this internal Bluetooth radio is far below the FCC radio frequency exposure limits. The internal Bluetooth radio operates within guidelines found in radio frequency safety standards and recommendations. Do not use the printer in an unauthorized manner.

Note • The following section only applies when the RW-ZBR3 Bluetooth

Radio (FCC ID: I28MD-BTC2TY3) is installed in an RW series printer.

Unless specified elsewhere in this manual, the antenna used for this transmitter must not be co-located or must not operate in conjunction with any other antenna.

European Regulatory Information for the RW-ZBR3 Bluetooth Radio

This device is intended for use in all EU and EFTA member states.

Europe – EU Declaration of Conformity

This device complies with the essential requirements of the R&TTE Directive

1999/5/EC. The following test methods have been applied in order to prove presumption of compliance with the R&TTE Directive 1999/5/EC:

• EN 60950-1

Safety of Information Technology Equipment

• EN 300 328-2 V1.4.1

Technical requirements for spread-spectrum radio equipment

• EN 301 489-1/-17 V1.4.1/1.2.1

EMC requirements for spread-spectrum radio equipment.

This device is a 2.4 GHz wireless LAN transceiver, intended for indoor home and office use in all EU and EFTA member states.

Important Notice:

This device is a portable RF printer intended for commercial and industrial use in all EU and EFTA member states.

33

RW Series User Guide

Zebra Bluetooth Radio 2.0 RW-ZBR4 (RW 220 and RW 420)

Caution • Exposure to Radio Frequency Radiation. The radiated output power of this internal Bluetooth radio is far below the FCC radio frequency exposure limits. The internal Bluetooth radio operates within guidelines found in radio frequency safety standards and recommendations. Do not use the printer in an unauthorized manner.

Note • The following section only applies when an RW-ZBR4

(FCC ID: I28MD-ZBR4RW) Zebra Embedded Bluetooth 2.0 Radio is installed in a RW 220 or RW 420 printer. Unless specified elsewhere in this manual, the antenna used for this transmitter must not be colocated or must not operate in conjunction with any other antenna.

European Regulatory Information for this Radio

This device is intended for use in all EU and EFTA member states.

Europe – EU Declaration of Conformity

This device complies with the essential requirements of the R&TTE Directive

1999/5/EC. The following test methods have been applied in order to prove presumption of compliance with the R&TTE Directive 1999/5/EC:

• EN55022

European Immunity Standard

• EN 60950-1

Safety of Information Technology Equipment

• EN 300 328-2 )

Technical requirements for spread-spectrum radio equipment

• EN 301 489-1/-17

EMC requirements for spread-spectrum radio equipment.

This device is a 2.4 GHz wireless LAN transceiver, intended for indoor home and office use in all EU and EFTA member states.

Important Notice:

This device is a portable RF printer intended for commercial and industrial use in all EU and

EFTA member states.

34

RW Series User Guide

Compact Flash (802.11b) Radio Module

The following section only applies when the CF (Compact Flash) WLAN module (With

FCC ID: I28MD-RW4137) is installed in a RW series printer. The FCC ID number is on the serial number label on the back of the printer and can be read with the module installed. Other than conditions specified elsewhere in this manual, only one of the radio options can be installed in the printer at one time and the antenna used for this transmitter must not be co-located or must not operate in conjunction with any other antenna.

Caution • Use of a RW series printer with the radio module marked with “FCC ID: I28MD-RW4137” meets the FCC requirements for radio frequency (RF) radiation exposure in the standard body worn configuration with no minimum separation. In this configuration, which applies whether the belt clip or shoulder strap is used, the face of the printer from which paper is transported is facing away from the user’s body. The standard configuration must always be used when the printer is body worn.

RW 220 printers with this radio option have been SAR tested. The maximum SAR value measured for each model was 0.011527 W/g averaged over 1 gram.

RW 420 printers with this radio option have been SAR tested. The maximum SAR value measured for each model was 0.062 W/kg averaged over 1 gram.

European Regulatory Information for this Radio

AT

EE

BE

FI

CY

FR

CZ

DE

DK

GR

HU

LU

IE

MT

IT

NL

LV

PL

LT

PT

SK SI ES SE GB

Note: -Member states in the EU with restrictive use for this device are crossed out!

This device is also authorized for use in all EFTA member states (CH, IS, LI, NO)

Important Notice:

This device is a portable RF printer intended for commercial and industrial use in all EU and

EFTA member states except in France where restrictive use applies.

35

RW Series User Guide

Europe – EU Declaration of Conformity

This device complies with the essential requirements of the R&TTE Directive

1999/5/EC. The following test methods have been applied in order to prove presumption of compliance with the R&TTE Directive 1999/5/EC:

• EN 60950-1

Safety of Information Technology Equipment

• EN 300 328-2 V1.2.1

Technical requirements for spread-spectrum radio equipment

• EN 301 489-17 V1.2.1

EMC requirements for spread-spectrum radio equipment.

This device is a 2.4 GHz wireless LAN transceiver, intended for indoor home and office use in all EU and EFTA member states, except in France where restrictive use applies.

The use of this frequency band in France is subject to restrictions. You may only use channels 10 and 11 (2457 and 2462 MHz) on French territory, except in those

French departments as listed in the table below where channels 1-13 (2412-

2472 MHz) may be used. For more information see http://www.anfr.fr/ and/or http://www.art-telecom.fr

Ain

Aisne

Allier

Hautes Alpes

Ardennes

Ariege

Aube

Aude

Aveyron

Charente

Correze

Corse Sud

Haute Corse

Cote d’Or

Dordogne

Doubs

Drome

Eure

Gers

Ille et Vilaine

2B

21

24

25

12

16

19

2A

26

27

32

35

08

09

10

11

01

02

03

05

42

45

50

54

36

37

39

41

Indre

Indre et Loire

Jura

Loir et Cher

Loire

Loiret

Manche

Meurthe et Moselle

55

57

58

59

Meuse

Moselle

Nievre

Nord

60

61

Oise

Orne

89

90

63 Puy de Dome 91

64 Pyrenees Atlantique 92

82

84

86

88

65 Hautes Pyrenees 93

66 Pyrenees Orientales 94

67

68

Bas Rhin

Haute Rhin

75

77

78

79

69

70

71

72

Rhone

Haute Saone

Saone et Loire

Sarthe

Paris

Seine et Marne

Yvelines

Deux Sievres

Tarn et Garonne

Vaucluse

Vienne

Vosges

Yonne

Territoire de Belfort

Essonne

Hauts de Seine

Seine St Denis

Val de Marne

36

RW Series User Guide

Zebra Value Radio, 802.11b

The following section only applies when the Zebra Value Radio, 802.11b (with FCC ID: I28MD-ZLAN11B) is installed in a RW series printer. The FCC ID number is on the serial number label on the back of the printer and can be read with the module installed. Other than conditions specified elsewhere in this manual, only one of the radio options can be installed in the printer at one time and the antenna used for these transmitters must not be co-located or must not operate in conjunction with any other antenna.

Caution • The radiated output power of this internal 802.11b radio is far below the FCC radio frequency exposure limits. Nevertheless, this radio must be used in such a manner that the antenna is 2.5 cm. or further from the human body. The radio and antenna are mounted internally in this printer such that when the printer is worn with the back of the printer against the body and the front of the printer (where paper exits) away from the body, then the 2.5 cm distance between the antenna and the users body will be met. Do not use the printer in an unauthorized manner.

European Regulatory Information for this Radio

AT

EE

HU

LU

SK

BE

FI

IE

MT

SI

CY

FR

IT

NL

ES

CZ

DE

LV

PL

SE

DK

GR

LT

PT

GB

Note: -Member states in the EU with restrictive use for this device are crossed out!

This device is also authorized for use in all EFTA member states (CH, IS, LI, NO)

Important Notice:

This device is a portable RF printer intended for commercial and industrial use in all EU and

EFTA member states except in France where restrictive use applies.

37

RW Series User Guide

Europe – EU Declaration of Conformity

This device complies with the essential requirements of the R&TTE Directive

1999/5/EC. The following test methods have been applied in order to prove presumption of compliance with the R&TTE Directive 1999/5/EC:

• EN 60950-1

Safety of Information Technology Equipment

• EN 300 328-2 V1.2.1

Technical requirements for spread-spectrum radio equipment

• EN 301 489-17 V1.2.1

EMC requirements for spread-spectrum radio equipment.

This device is a 2.4 GHz wireless LAN transceiver, intended for indoor home and office use in all EU and EFTA member states, except in France where restrictive use applies.

The use of this frequency band in France is subject to restrictions. You may only use channels 10 and 11 (2457 and 2462 MHz) on French territory, except in those French departments as listed in the table below where channels 1-13

(2412-2472 MHz) may be used. For more information see http://www.anfr.fr/ and/ or http://www.art-telecom.fr

Ain

Aisne

Allier

Hautes Alpes

Ardennes

Ariege

Aube

Aude

Aveyron

Charente

Correze

Corse Sud

Haute Corse

Cote d’Or

Dordogne

Doubs

Drome

Eure

Gers

Ille et Vilaine

2B

21

24

25

12

16

19

2A

26

27

32

35

08

09

10

11

01

02

03

05

42

45

50

54

36

37

39

41

Indre

Indre et Loire

Jura

Loir et Cher

Loire

Loiret

Manche

Meurthe et Moselle

55

57

58

59

Meuse

Moselle

Nievre

Nord

60

61

Oise

Orne

89

90

63 Puy de Dome 91

64 Pyrenees Atlantique 92

82

84

86

88

65 Hautes Pyrenees 93

66 Pyrenees Orientales 94

67

68

Bas Rhin

Haute Rhin

75

77

78

79

69

70

71

72

Rhone

Haute Saone

Saone et Loire

Sarthe

Paris

Seine et Marne

Yvelines

Deux Sievres

Tarn et Garonne

Vaucluse

Vienne

Vosges

Yonne

Territoire de Belfort

Essonne

Hauts de Seine

Seine St Denis

Val de Marne

38

RW Series User Guide

WLAN Module Using 802.11b/g Radio

The following section only applies when the 802.11b/g WLAN module

(With FCC ID: I28MD-ZLAN11G or FCC ID: I28MD-CXLAN11G ) is installed in a RW series printer).

Other than conditions specified elsewhere in this manual, only one of the radio options can be installed in the printer at one time and the antenna used for these transmitters must not be colocated or must not operate in conjunction with any other antenna.

RW Series models have the FCC ID number on a label on the back of the unit.

Caution • Use of a RW series printer with the radio module marked with FCC ID: I28MD-

ZLAN11G or FCC ID: I28MD-CXLAN11G meets the FCC requirements for radio frequency (RF) radiation exposure in the standard body worn configuration with no minimum separation.

In this configuration, which applies whether the belt clip or shoulder strap is used, the face of the printer from which paper is transported is facing away from the user’s body. The standard configuration must always be used when the printer is body worn.

Industry Canada (IC) Warning

This device complies with Industry Canada license-exempt RSS standard(s).

Operation is subject to the following two conditions:

1) This device may not cause interference.

2) This device must accept any interference, including interference that may cause undesired operation of the device.

“Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : (1) l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.”

39

RW Series User Guide

The RW 220 and RW 420 printers with this radio option have been

SAR tested. The maximum SAR value measured for each model is listed below:

Model

RW220

RW 420

SAR value W/Kg (1g average)

European Regulatory Information for this Radio

0.004

0.004

)

AT

EE

HU

LU

SK

BE

FI

IE

MT

SI

CY

FR

IT

NL

ES

CZ

DE

LV

PL

SE

DK

GR

LT

PT

GB

Note: -Member states in the EU with restrictive use for this device are crossed out!

This device is also authorized for use in all EFTA member states (CH, IS, LI, NO)

Important Notice:

This device is a portable RF printer intended for commercial and industrial use in all EU and

EFTA member states except in France where restrictive use applies.

40

RW Series User Guide

2B

21

24

25

12

16

19

2A

08

09

10

11

01

02

03

05

26

27

32

35

Europe – EU Declaration of Conformity

This device complies with the essential requirements of the R&TTE Directive

1999/5/EC. The following test methods have been applied in order to prove presumption of compliance with the R&TTE Directive 1999/5/EC:

• EN55022

European Emissions Standard

• EN 60950-1

Safety of Information Technology Equipment

• EN 300 328-2

Technical requirements for spread-spectrum radio equipment

• EN 301 489-17

EMC requirements for spread-spectrum radio equipment.

This device is a 2.4 GHz wireless LAN transceiver, intended for indoor home and office use in all EU and EFTA member states, except in France where restrictive use applies.

The use of this frequency band in France is subject to restrictions. You may only use channels 10 and 11 (2457 and 2462 MHz) on French territory, except in those

French departments as listed in the table below where channels 1-13 (2412-2472

MHz) may be used. For more information see http://www.anfr.fr/ and/or http:// www.art-telecom.fr

Ain

Aisne

Allier

Hautes Alpes

Ardennes

Ariege

Aube

Aude

Aveyron

Charente

Correze

Corse Sud

Haute Corse

Cote d’Or

Dordogne

Doubs

Drome

Eure

Gers

Ille et Vilaine

42

45

50

54

36

37

39

41

Indre

Indre et Loire

Jura

Loir et Cher

Loire

Loiret

Manche

Meurthe et Moselle

55

57

58

59

Meuse

Moselle

Nievre

Nord

60

61

Oise

Orne

89

90

63 Puy de Dome 91

64 Pyrenees Atlantique 92

82

84

86

88

75

77

78

79

69

70

71

72

65 Hautes Pyrenees 93

66 Pyrenees Orientales 94

67

68

Bas Rhin

Haute Rhin

Rhone

Haute Saone

Saone et Loire

Sarthe

Paris

Seine et Marne

Yvelines

Deux Sievres

Tarn et Garonne

Vaucluse

Vienne

Vosges

Yonne

Territoire de Belfort

Essonne

Hauts de Seine

Seine St Denis

Val de Marne continued

41

RW Series User Guide

NCC (Taiwan) Compliance Statement

經型式認證合格之低功率射頻電機,非經許可,公司、商號或使用者均

不得擅自變更頻率、加大功率或變更原設計之特性及功能。低功率射

頻電機之使用不得影響飛航安全及干擾合法通信;經發現有干擾現象

時,應立即停用,並改善至無干擾時方得繼續使用。前項合法通信,指依

電信法規定作業之無線電通信。低功率射頻電機須忍受合法通信或工

業、科學及醫療用電波輻射性電機設備之干擾。

“ According to “Administrative Regulations on Low Power Radio Waves Radiated Devices”

Without permission granted by the NCC, any company, enterprise, or user is not allowed to change frequency, enhance transmitting power or alter original characteristic as well as performance to a approved low power radio-frequency devices. The low power radiofrequency devices shall not influence aircraft security and interfere legal communications;

If found, the user shall cease operating immediately until no interference is achieved. The said legal communications means radio communications is operated in compliance with the Telecommunications Act.

The low power radio-frequency devices must be susceptible with the interference from legal communications or ISM radio wave radiated devices.”

KC (Korea) Compliance Statement

For 2.4 GHz Radio device:

For Class B Equipment

이 기기는 가정용(B급)으로 전자파적합등록을 한 기기로서

주로 가정에서 사용하는 것을 목적으로 하며, 모든 지역에서 사용할 수 있습니다.

42

RW Series User Guide

Compact Flash (802.11b) and Bluetooth Co-located Radio

Modules

The following section only applies when the CF (Compact Flash) WLAN module (With

FCC ID: I28MD-RW4137) and Bluetooth module (FCC ID: I28MD-BTC2TY3) are installed in a RW 420 printer.

This co-located radio configuration has demonstrated compliance to FCC regulations. The FCC ID numbers are on the serial number label on the back of the printer and can be read with the module installed.

Caution • Use of a RW 420 printer with the radio module marked with both “FCC ID: I28MD-RW4137” and “I28MD-BTC2TY3” meets the

FCC requirements for radio frequency (RF) radiation exposure in the standard body worn configuration with no minimum separation. In this configuration, which applies whether the belt clip or shoulder strap is used, the face of the printer from which paper is transported is facing away from the user’s body. The standard configuration must always be used when the printer is body worn. RW 420 printers with this radio option have been SAR tested. The maximum SAR value measured for each model was 0.28 W/kg averaged over 1 gram.

European Regulatory Information for the Compact Flash 802.11b Radio and Bluetooth Co-located Radio Modules

AT

EE

HU

LU

BE

FI

IE

MT

CY

FR

IT

NL

CZ

DE

LV

PL

DK

GR

LT

PT

SK SI ES SE GB

Note: -Member states in the EU with restrictive use for this device are crossed out!

This device is also authorized for use in all EFTA member states (CH, IS, LI, NO)

Europe – EU Declaration of Conformity

Important Notice:

This device is a portable RF printer intended for commercial and industrial use in all EU and

EFTA member states except in France where restrictive use applies.

This device complies with the essential requirements of the R&TTE Directive

1999/5/EC. The following test methods have been applied in order to prove presumption of compliance with the R&TTE Directive 1999/5/EC:

• EN 60950-1

Safety of Information Technology Equipment

• EN 300 328-2 V1.2.1

Technical requirements for spread-spectrum radio equipment

• EN 301 489-17 V1.2.1

EMC requirements for spread-spectrum radio equipment.

This device is a 2.4 GHz wireless LAN transceiver, intended for indoor home and office use in all EU and EFTA member states, except in France where restrictive use applies.

continued

43

RW Series User Guide

The use of this frequency band in France is subject to restrictions. You may only use channels 10 and 11 (2457 and 2462 MHz) on French territory, except in those

French departments as listed in the table below where channels 1-13 (2412-

2472 MHz) may be used. For more information see http://www.anfr.fr/ and/or http://www.art-telecom.fr

Ain

Aisne

Allier

Hautes Alpes

Ardennes

Ariege

Aube

Aude

Aveyron

Charente

Correze

Corse Sud

Haute Corse

Cote d’Or

Dordogne

Doubs

Drome

Eure

Gers

Ille et Vilaine

2B

21

24

25

12

16

19

2A

26

27

32

35

08

09

10

11

01

02

03

05

42

45

50

54

36

37

39

41

Indre

Indre et Loire

Jura

Loir et Cher

Loire

Loiret

Manche

Meurthe et Moselle

55

57

58

59

Meuse

Moselle

Nievre

Nord

60

61

Oise

Orne

89

90

63 Puy de Dome 91

64 Pyrenees Atlantique 92

82

84

86

88

65 Hautes Pyrenees 93

66 Pyrenees Orientales 94

67

68

Bas Rhin

Haute Rhin

75

77

78

79

69

70

71

72

Rhone

Haute Saone

Saone et Loire

Sarthe

Paris

Seine et Marne

Yvelines

Deux Sievres

Tarn et Garonne

Vaucluse

Vienne

Vosges

Yonne

Territoire de Belfort

Essonne

Hauts de Seine

Seine St Denis

Val de Marne

44

RW Series User Guide

Card Reader Options

The RW series can be equipped with optional Magnetic

Stripe and Smart Card readers. The magnetic stripe card reader allows the user to swipe magnetic stripe cards such as credit cards through a slot in the printer and then read and process the data contained in the card.

In a similar manner the Smart Card reader can read the information written in the microchip embedded in Smart Cards, and process the information in the chip in a variety of ways depending on the printer’s application.

Figure 15: Magnetic Stripe Reader Status Indicator

“Rdr” indicates

MSR is enabled.

Zebra RW 420

Signal:0%

Battery (ok)

Latch: ok Rdr MENU

Magnetic Stripe Reader

The status of the Magnetic Stripe Reader (MSR) is indicated in three possible ways:

NU k)

ME

(o shown in Figure 15.

dr R k

%

o

:0 y h: er al

Ze tt tc gn

Ba

La

Si

20 4 RW a br

• The LCD backlight flashes to indicate status (3 flashes = enabled, 2 flashes = disabled).

• Chimes indicates the reader status (3 chimes = enabled,

2 chimes = disabled).

45

RW Series User Guide continued

The MSR is used as follows:

1. When the reader is enabled, place the card into the reader slot as shown. The magnetic stripe (typically on the back of the card) must face the bottom of the printer, and be inserted into the bottom of the card reader slot as shown in Figure 16.

2. Slide the card through the slot. The card will be read if slid in either direction. Depending on the application software, the printer will sound one chime when a scan is successful .

3. If the card did not read, slide it back through the slot in the opposite direction.

Figure 16: Using the Magnetic Stripe Reader

Magnetic Stripe Card

Place the Card in the reader slot with the magnetic stripe facing down as shown.

Magnetic

Stripe Reader

Slot

Card can be read in both directions.

46

RW Series User Guide continued

Smart Card Reader

The optional Smart Card reader is used as follows:

1. The LCD will display “RDR” to indicate the Smart Card reader is active. (Some reader applications may flash the display backlight and/or chime three times to indicate the reader status is “ready.”) At this time, the printer is acting only as a Smart Card reader connected to the host terminal; all other printer functions are suspended.

2. Insert the card into the reader slot as shown in Figure 17.

The microchip imbedded in the card must be oriented facing the bottom of the printer and must be completely inserted into the Reader Slot to scan successfully .

3. Depending on the application software, the printer will sound a chime after a successful transaction.

4. After the card has been successfully read the printer can resume normal printing operations and the Smart Card can be removed.

Figure 17: Using the Smart Card Reader

Smart Card Reader

Slot

Insert Smart Card with microchip facing down.

Insert Smart Card completely into printer.

47

RW Series User Guide

Using the Accessories

Belt Clip

Refer to Figure 18. All RW series printers are equipped with a belt clip. To use: hook the clip over your belt, and ensure that the clip is securely attached to the belt. The belt clip will pivot to allow you to move freely while wearing the printer.

Figure 18: Using the Belt Clip

Clip printer to belt

48

RW Series User Guide

Printer can pivot freely

Adjustable Shoulder Strap

Refer to Figure 19. If your printer is equipped for the shoulder strap option: snap each end of the shoulder strap into the

“D” rings in the top of the printer. Hold the buckle and adjust the strap until you achieve the desired length.

Figure 19: Using the Shoulder Strap

Hold

Buckle

Pull Strap here to lengthen

Pull Strap here to shorten

Snap in to

“D” rings on printer

49

RW Series User Guide

Cradles

RW 420 Vehicle Cradle

The RW 420 can be used in conjunction with a docking

Cradle. When the printer is “docked” the Cradle will charge the printer’s battery and allow the printer to print, receive and transmit data as usual. The Cradle can provide power from a 12 VDC power supply either from a power take-off point in a vehicle or from an external power supply running off A.C. power. Refer to the documentation supplied with the Cradle for more information.

The RW 420 has software features which can automatically rotate the four display lines on the control panel 180º when the printer is docked. This allows for easier reading of the display when the Cradle is mounted vertically. Refer to Figure

20.

This rotation feature is also available on the RW 220, but the command to rotate the display lines must be sent to the RW

220 when it is docked; it will not rotate the display text automatically.

Zebra RW 420

Signal:0%

Battery (ok)

Latch: ok Rdr MENU

Figure 20: Display Rotated for Cradle Installation

Zebra RW 420

Signal:0%

Battery (ok)

Latch: ok Rdr MENU

Normal Display in Cradle

NU k)

ME

(o

20 dr

4

R

RW

% k a y

:0

o br er al h:

Ze tt gn tc

Ba

Si

La

Display rotated in

Cradle

Installing the RW 420 in the Cradle

NU ME dr R k o h: tc La

Important • It is recommended as a safety precaution that the adjustable shoulder strap be removed prior to docking the Printer. This precaution ensures the strap will not interfere with proper operation of the vehicle.

• Remove the Docking Connector Cover from the bottom of the printer, and retain it for future use. (Refer to Figure

21.)

50

RW Series User Guide

Figure 21: Installing the RW 420 into the Cradle

Remove and retain the

Docking Connector

Cover

Charge

Indicator

Rock the Printer into the Cradle to latch it in position.

Power Indicator

Always Green when power is on

Place the

Printer over the retaining pins in the Cradle.

• Place the bottom of the printer over the two pins in the

Cradle.

• Rock the top of the Printer into the Cradle and press firmly until it latches in place.

• Ensure the Cradle power and charge indicators are lit and turn the printer on.

continued

51

RW Series User Guide

If the charge indicator does not light up, unlatch the printer from the

Vehicle Cradle, lift it clear from the Cradle and re-seat it.

Refer to the Vehicle Cradle Installation Guide for more complete information on the power and charge indicators

You can load media (including media from an external supply) and perform cleaning operations normally when the

RW 420 Printer is installed in the Cradle .

Removing the RW 420 from the Cradle

Refer to Figure 22.

• Turn the Printer off.

• Push on the latch on the Cradle and rock the top of the printer away from the Cradle.

• Lift the Printer out from the Cradle.

Replace the Docking Connector Cover if you will be using the Printer for an extended period of time away from the

Cradle.

Figure 22: Removing the RW 420 from the Cradle

Press the

Latch button to release the

Printer.

Rotate the

Printer out of the Cradle.

52

RW Series User Guide

Lift the printer free of the retaining pins.

RW 220 Vehicle Cradle

The RW 220 can be used in conjunction with its own docking

Cradle. When the printer is “docked” it can be powered by either its own battery or one of the RCLI series of external chargers. Refer to the documentation supplied with the Cradle for more information.

Installing the RW 220 in the Cradle

Refer to Figure 23.

Important • It is recommended as a safety precaution that the adjustable shoulder strap be removed prior to docking the Printer. This precaution ensures the strap will not interfere with proper operation of the vehicle.

• Place the bottom of the printer over the two pins in the

Cradle.

• Rock the top of the Printer into the Cradle and press firmly until it latches in place.

Figure 23: Installing the RW 220 in the Cradle

Rock the Printer into the Cradle to latch it in position.

Place the

Printer over the retaining pins in the Cradle.

53

RW Series User Guide continued

Removing the RW 220 from the Cradle

Refer to Figure 24.

• Turn the Printer off.

• Pull the latch button on the Cradle and rotate the printer away from the Cradle.

• Lift the Printer free of the cradle locating pins and out from the Cradle.

Figure 24: Removing the RW 220 from the Cradle

Rotate the

Printer out of the Cradle.

Pull the

Latch button to release the Printer.

Lift the printer free of the locating pins.

54

RW Series User Guide

Preventive Maintenance

Extending Battery Life

• Avoid exposing the battery to direct sunlight or temperatures over 104° F (40° C).

• Always use a Zebra charger designed specifically for

Lithium-Ion batteries. Use of any other kind of charger may damage the battery.

• Use the correct media for your printing requirements. An authorized Zebra re-seller can help you determine the optimum media for your application.

• If you print the same text or graphic on every label, consider using a preprinted label.

• Choose the correct print darkness, and print speed for your media.

• Use software handshaking (XON/XOFF) whenever possible.

• Use the LCD display backlight only when necessary. Turn it off whenever it is not needed.

• Remove the battery from the printer if it won’t be used for a day or more and you’re not performing a maintenance charge.

• Consider purchasing an extra battery.

• Remember that any rechargeable battery will lose its ability to maintain a charge over time and can be recharged a finite number of times before it must be replaced.

Always dispose of used batteries properly. Refer to

Appendix E for more information on proper battery disposal.

Caution • Do not print while the LI72 Wall Charger is plugged into the unit. Unreliable battery charging can result.

55

RW Series User Guide continued

General Cleaning Instructions

Caution • Always turn the printer off before cleaning.

To avoid possible personal injury or damage to the printer, never insert any pointed or sharp objects into the printer.

Use care when working near the Tear Bar. The edges are very sharp.

Caution • The printhead can become very hot after prolonged printing.

Allow it to cool off before attempting any cleaning procedures.

Caution • Use only cleaning agents specified in the following table.

Zebra Technologies Corporation will not be responsible for damage caused by any other cleaning materials used on this printer.

Clean the printer with either a Zebra cleaning pen or a cotton swab saturated with alcohol.

56

RW Series User Guide

RW Series Cleaning

Area

Printhead

(Figure 25)

Method

Use a Zebra cleaning pen or 70% isopropyl alcohol on a cotton swab to clean the print elements from end to end (the print elements are located in the thin gray line on the printhead).

Platen Roller

(Figure 25)

Tear bar

(Figure 25)

Exterior

Interior

(Figure 25)

Interval

Rotate the platen roller and clean it thoroughly with the cleaning pen or

70% isopropyl alcohol and a cotton swab.

After every five rolls of media (or more often, if needed)

Clean thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton swab.

Water-dampened cloth As needed

Brush/air blow. Ensure the Bar

Sensor and Gap Sensor windows are free of dust.

After every five rolls of media (or more often, if needed)

Figure 25: Cleaning RW Series Printers

RW 420 illustrated

Bar Sensor Platen Surface

Printhead

Elements

Tear Bar Gap Sensor

57

RW Series User Guide

Troubleshooting

LCD Control Panel Indicators

The top of the display shows several icons which indicate various printer functions. Check the indicator status, then refer to the Troubleshooting topic referenced in the chart to resolve the problem.

Icon Status

On

Off

On

Off

Flashing

Flashing

Flashing

Steady

Flashing

Blank

Screen

Indication

Bluetooth Link established

No Bluetooth Link

802.11b/g RF Link established

No 802.11b/g RF Link

Low Battery

Head latch not closed

Indicates Printing activity data processing in process

Out of Media n/a

Ref. to

Topic # n/a

6 n/a

6

3, 6, 7

9, 11 n/a

8

9,11

No application

58

RW Series User Guide

Troubleshooting Topics

1. No power

• Check that battery is installed properly.

• Recharge or replace battery as necessary. ( Always dispose of used batteries properly. Refer to Appendix E for more information on proper battery disposal.)

2. Media does not feed:

• Ensure Media Cover is properly closed and latched.

• Check media supports for any binding.

3. Poor or faded print or flashing icon:

• Clean print head.

• Check battery and recharge or replace as necessary.

• Check quality of media.

4. Partial/missing print:

• Check media alignment.

• Clean print head.

• Ensure Media Cover is properly closed and latched.

5. Garbled print:

• Check baud rate.

6. No print:

• Check baud rate.

• Replace battery. Always dispose of used batteries properly. Refer to Appendix E for more information on proper battery disposal.

• Check cable to terminal.

• Wireless units (Bluetooth or 802.11b/g) only: Establish RF

Link. Restore LAN associativity on 802.11b/g wireless units.

• Invalid label format or command structure — put printer in

Communications Diagnostic (Hex Dump) Mode to diagnose problem (refer to Troubleshooting Tests section).

7. Reduced battery life

• Check battery date code — if battery is one to two years old, short life may be due to normal aging.

• Replace battery. ( Always dispose of used batteries properly. Refer to Appendix E for more information on proper battery disposal.)

8. Flashing icon:

• No application or application corrupted: reload program.

•Flashing indicator is normal while data is being received.

continued

59

RW Series User Guide

9. Flashing or icon :

• Check that media is loaded.

• Ensure Media Cover is properly closed and latched.

10. Skips labels (only when using label stock):

• Check media for top of form sense mark or label gap.

• Check that the maximum print field has not been exceeded on label.

• Ensure bar or gap sensor is not blocked or malfunctioning.

11. Communication Error:

• Check media is loaded.

• Ensure Media Cover is properly closed and latched and error indicators are off.

• Check baud rate.

• Replace cable to terminal.

12. Label Jam:

• Open media cover.

• Apply generous amount of alcohol to printer in area of

jammed label.

13. Blank LCD Screen

• No application loaded or application corrupted: reload program.

14. Magnetic Strip Card or Smart Card Won’t Read

• Ensure the “RDR” text is displayed, indicating card reader is enabled. (Refer to the Operator Controls section.)

• Ensure card is inserted with the magnetic stripe or microchip facing in the correct direction.

• Check card for excessive wear or damage to either the magnetic strip or the microchip.

15. Battery Pack Is Hard to Insert

• The battery packs for the RW and QL series printers are similar in size and shape, but are not interchangeable.

Verify you are using the correct battery pack. The battery pack part number for the RW 420 is AK17463-005.

The battery pack part number for the RW 220 is

AK18026-002.

• Verify that the shrink wrapping and the warning card protecting the battery contacts have been removed.

60

RW Series User Guide

Troubleshooting Techniques

Printing a Configuration Label

To print out a listing of the printer’s current configuration follow these steps:

1. Turn the printer off. Load the media compartment with journal media (media with no black bars printed on the back)

2. Press and hold the Feed Button.

3. Press and release the Power button and keep the Feed button pressed. When printing starts, release the Feed button.

Refer to Figures 26 through 26b for a sample configuration printout.

Performing a Forced Shutdown

It the printer has locked up and is not responding to any operator inputs or external commands, from either a connected terminal or a linked LAN, you can perform a forced shutdown.

• If the printer software locks up during normal operation, force the printer to shut down by pressing and holding the Power Button for 3 seconds.

• If you try to turn the printer off normally and the software locks up, the printer will automatically shut itself off after a 10 second delay.

• If you try to turn the printer off and it does not respond, you can force an immediate shut down by pressing and holding the Power Button again within 10 seconds.

A forced shutdown will preserve the printer’s data and settings.

Communications Diagnostics

If there’s a problem transferring data between the computer and the printer, try putting the printer in the Communications

Diagnostics Mode (also referred to as the “DUMP” mode). The printer will print the ASCII characters and their and their text representation (or the period ‘.’, if not a printable character) for any data received from the host computer

To enter Communications Diagnostics Mode:

1. Print a configuration label as described above.

2. At the end of 2nd diagnostics report, the printer will print:

“Press FEED key to enter DUMP mode.” continued

61

RW Series User Guide

3. Press the FEED key. The printer will print: “Entering

DUMP mode.”

Note • If the FEED key is not pressed within 3 seconds, the printer will print “DUMP mode not entered” and will resume normal operation.

4. At this point, the printer is in DUMP mode and will print the ASCII hex codes of any data sent to it, and their text representation (or “.” if not a printable character).

Additionally, a file with a “.dmp” extension containing the

ASCII information will be created and stored in the printer’s memory. It can be viewed, “cloned” or deleted using the Label

Vista application. (Refer the Label Vista documentation for more information.)

To terminate the Communications Diagnostics Mode and return the printer to normal operations:

1. Turn the printer OFF.

2. Wait 5 seconds.

3. Turn the printer ON.

Calling Technical Support

If the printer fails to print the configuration label, or you encounter problems not covered in the Troubleshooting Guide, contact Zebra Technical Support. You will need to supply the following information:

• Model number/type (e.g. RW 420)

• Unit serial number (14 digit number, including dashes)

(Refer to Figures 26 through 26b.)

• Product Configuration Code (PCC) (15 digit number, including dashes). Refer to Appendix D for more information.

Technical support contact information may be found in

Appendix D of this manual.

62

RW Series User Guide

Print Head Test

End of First Report

Unit Serial Number

Installed software and firmware

Settings for

RS232 and USB communications via cable

Report appears only on units with wireless options installed.

Units with no wireless options will print an empty line and resume printing

This example has a Bluetooth module installed.

(Refer to page 29 for more details.)

Information on

TCP/IP and LAN addresses and settings.

Figure 26: Configuration Label Example

63

RW Series User Guide continued

1. Dual radio units as illustrated above are available only on the RW 420.

Figure 26a: Configuration Label Example (continued)

64

RW Series User Guide

Information on any installed

802.11b/g wireless devices

In this example, an 802.11b WLAN card has been detected.

List of peripherals installed. In this example the printer has the Mag Card and SmartCard reader option, and the wireless expansion module has an 802.11b and Bluetooth wireless module 1 .

List of power management settings. Also includes a count of the number of times the unit has been powered on.

(my 2010.CPF)

(my 2020.CPF) myfont .FNT

myfont2 .FNT

myfont3 .FNT

my_2010 .CPF

my_2020 .CPF

Flash Memory Size

RAM Size

Maximum Label

Size

Resident Fonts

Installed

Resident

Pre-scaled Font

Installed

Pre-scaled fonts

(.cpf) listed separately

Files Loaded in

Printer Memory

(will include Prescaled or Scalable

Fonts)

Amount of Memory

Available

Figure 26b: Configuration Label Example (continued)

65

RW Series User Guide

End of

Configuration

Report

Specifications

Note.- Printer specifications are subject to change without notice.

Printing Specifications

Print Width

Print Speed

@ 30% density

Distance from

Print Element

to Tear Edge

RW 420

4.09 in. [103.8 mm] max.

RW 220

2.20 in [56 mm] max.

3 in. /second

[76.2 mm/second]

.20 in. [5 mm]

41 dots

Print Head Life,

calculated

Print Density

1,964,160 in. (50 Km) nominal

203 dots/inch (8 dots/mm)

Memory/Communications Specifications

Flash Memory

RAM Memory

Standard

Communications

Optional Wireless

Communications

Real Time Clock

(RTC)

4 MB or 8 MB flash 1

8 MB or 16 MB RAM 1

RS-232C serial port (RJ-45 connector)

Configurable Baud rate (from 9600 to

115.2 Kbps), parity and data bits. Software

(X-ON/X-OFF) or hardware (DTR/STR) communication handshake protocols.

(2) USB 2.0 Full Speed Interface (12 Mb/s):

(1) a “B” type USB connector, and (2) USB signals are also integrated into the RJ-45 connector. Refer to the Communications

Ports specifications and Appendix A for information on USB cables.

Bluetooth compatible 2.4 GHz SRRF link

Wireless LAN capabilities comply with

802.11b or 802.11g protocols

Co-located Bluetooth + 802.11b radios

(RW 420 only)

Time and date under application control.

Refer to CPCL Programming Manual, available at www.zebra.com for RTC commands.

1. Memory configuration on your printer may be ascertained by printing a configuration label as detailed on pages 59-63.

66

RW Series User Guide

RW 420 Media Specifications

Media Width

Max. continuous receipt (w/std. memory)

Inter-label Gap.

Label Thickness

Max. Label Roll dia.

Label Inner Core

Black Mark

Dimensions

Media

Requirements

2.0 in. to 4.12 in.

(50.8 to 104.6 mm)

Continuous, dependent on installed memory

0.08 in. to 0.16 in. (0.12 in. preferred)

(2 mm to 4 mm [3 mm preferred])

.0025” to .0065” (.064 mm to .165 mm)

2.25 in. (57 mm) O.D.

.75 in. (19 mm) minimum dia;

1.38 in. (35 mm) optional setting

The reflective media black marks should extend past the centerline of the roll.

Minimum mark width: 1.0” (25.4 mm) perpendicular to edge of media, centered within the width of the roll.

Mark length: 0.094” (2.4 mm) parallel to edge of media

RW 220 Media Specifications

Media Width

Max. continuous receipt (w/std. memory)

Inter-label Gap.

Label Thickness

Max. Label Roll dia.

Label Inner Core

Black Mark

Dimensions

Media

Requirements

1.0” in. to 2.37 in.

[25.4 to 60.1 mm]

Continuous, dependent on installed memory

0.08 in. to 0.16 in. (0.12 in. preferred)

(2 mm to 4 mm [3 mm preferred])

.0025” to .0065” (.064 mm to .165 mm)

2.25 in. [57 mm] O.D.

.75 in. [19 mm) minimum dia;

1.38 in. (35 mm) optional setting

The reflective media black marks should extend past the centerline of the roll.

Minimum mark width: .5” (12.7 mm) perpendicular to edge of media, centered within the width of the roll.

Mark length: 0.094” (2.4 mm) parallel to edge of media

Use Zebra brand direct thermal media that is outside wound. Media may be reflective (black mark) sensing, or transmissive (gap) sensing, die-cut, or continuous. RW 420 units configured with the External Media option will accept fanfold media used with an external media supply.

For die-cut labels, use only full auto dies.

continued

67

RW Series User Guide

1

USB

5

10

RS232/USB

Combination Port

1

Figure 27: Communication Ports

68

RW Series User Guide

Communications Ports

USB

Pin#

3

4

1

2

5

Name

Signal

VBUS

USB -

USB +

USB_ID

Return

Type bi-directional bi-directional

Description

USB Bus Power

I/O signals

I/O signals

Identifies A/B connector

Ground

Pin#

3

4

1

2

5

6

7

8

RS232/USB

9

10

Signal

Name

USB D-

USB D+

RXD

TXD

DTR

GND

DSR

RTS

CTS

VBUS

Type

Description bi-directional I/O signals bi-directional I/O signals input output

Receive Data

Transmit Data output input

Data Terminal Ready- set high when printer is on.

Ground

Data Set Ready- low to high output input

Request To Send- set high when printer is ready to accept a command or data

Clear To Send from host

USB Bus Power

69

RW Series User Guide continued

Font/Bar Code Specifications

Fonts Available

Linear Bar Codes

Available

2-D Bar Codes

Available

Rotation Angles

Standard Fonts: 25 bit-mapped fonts; 1 scalable font (CG Trimvirate Bold Condensed*)

Downloadable optional bit-mapped & scalable fonts via Label Vista software.

Optional International character sets:

Chinese 16 x 16 (trad), 16 x 16 (simplified),

24 x 24 (simplified); Japanese 16 x 16, 24 x 24;

Hebrew/Arabic

Codabar

UCC/EAN 128

UCC-128 Composite A/B/C

Code 39

Code 93

EAN 8/JAN 8, 2 and 5 digit extensions

EAN-8 Composite

EAN 13/JAN 13, 2 and 5 digit extensions

EAN-13 Composite lnterleaved 2 of 5

MSI/Plessey

FIM/POSTNET

UPC-A, 2 and 5 digit extensions

UPCA Composite

UPC E, 2 and 5 digit extensions

UPCE Composite

MaxiCode

PDF 417

Datamatrix (using ZPL emulation)

RSS: RSS-14 Truncated

RSS-14 Stacked

RSS-14 Stacked Omnidirectional

RSS Limited

RSS Expanded

QR Code

0°, 90°, 180°, and 270°

*contains UFST from Agfa Monotype Corporation

70

RW Series User Guide

Physical/Environmental/Electrical Specifications

Weight w/ battery, excluding media

Operating Temperature

Charging Temperature

Storage Temperature

Relative Humidity

Battery

RW 420

2.0 lbs. (907 g. ) 1

RW 220

1.45 lb.(658 g.) 1

2.15 lbs. (975 g) 2 1.55 lb. (703 g)

-4° to 131° F (-20° to 55° C)

2

32° to 104°F (0° to 40° C)

-22° to 149° F (-30° to 65° C) w/o battery

-4° to 113° F (-20° to 45°C) with battery

Operating: 10% to 90%

(non-condensing)

Storage: 10% to 90%

(non-condensing)

7.4V Lithium-Ion

4 AHr.

7.4V Lithium-Ion

2 AHr

Intrusion Protection

(IP) Rating

54

1. Weight is for base unit (without MSR /SmartCard option)

2. Weight is for unit with MSR/SmartCard option installed

71

RW Series User Guide continued

3.7”

[94 mm] max. 1

6.9” [175 mm]

3.2”

[81 mm] max. 1

7.4” [188 mm]

NOTE:

1. Dimensions shown are for units with the MSR/Smart Card option installed. Subtract .08” [2 mm] from these dimensions for units without this option.

.25” [6 mm]

Figure 28: RW 420 Overall Dimensions

72

RW Series User Guide

1.8” [46 mm]

7.2” [185.3 mm] 3.7”

[94.1 mm] 1

6.8” [173.6 mm]

3.9” [99.1 mm]

3.2”

[81 mm] 1

# 6-32 x .25”

[6.4 mm] deep

(2) places

NOTE:

1. Dimensions shown are for units with the MSR/Smart Card option installed. Subtract 0.27” [5 mm] from these dimensions for units without this option.

Figure 29: RW 220 Overall Dimensions

73

RW Series User Guide continued

RW Series Accessories

Description

Adjustable shoulder strap

Carrying Strap

RW 420 Protective Soft Case

RW 220 Protective Soft Case

RW 420 Extra Battery Pack

RW 220 Extra Battery Pack

RW 420 Vehicle Cradle/Charger

RW 420 Vehicle Cradle/Charger w/ cigarette lighter adapter

RW 220 Vehicle Cradle

RW 220 Vehicle Cradle w/ mounting arm

Model RCLI-DC Mobile Chargers

DC-DC run/charge units 1

Model RCLI-AC Mobile Charge

AC/DC run/charge unit

Model LI72- Single Battery

Charger 2

Model UCLI72-4 Quad Charger 2

Input Voltage n/a n/a n/a n/a n/a n/a

9-30 VDC

9-30 VDC n/a n/a

12 VDC

9-30 VDC

30-60 VDC

100-240 VAC

50/60 Hz

100-240 VAC

50/60 Hz

100-240 VAC

50/60 Hz

NOTES

1. Part numbers of RCLI-DC run/charge units will vary depending on the selected output voltage.

2. Part numbers of LI72 Single Battery Chargers and UCLI72-4 Quad

Charger will vary depending upon the intended country of use.

Contact the factory or your Zebra re-seller for complete part number information.

Refer to Appendix A for information on Data I/O Cables.

For more details on available accessories, contact your authorized

Zebra re-seller.

74

RW Series User Guide

Appendix A

Interface Cables

RS232 Download Cable

Part Number AK17463-008; RW Mod Plug to 9-Pin DB PC Cable

PIN 9

PIN 1

(TXD)

(RXD)

(DSR)

(GND)

(DTR)

(CTS)

(RTS)

SHIELD

6

5

3

2

4

8

7

10 PIN MOD Plug

(Printer Signals)

3

4

(RXD)

(TXD)

5 (DTR)

6 (GND)

7 (DSR)

8

9

(RTS)

(CTS)

SHIELD

PIN 1 PIN 10

USB Download Cable

Part Number AK18666-1; RW Mod Plug to USB A Cable

4 PIN USB

(Type A Plug)

3 (USB D+)

4 (GND)

10 PIN MOD Plug

(Printer Signals)

1 (USB D-)

2 (USB D+)

6 (GND) PIN 1 PIN 10 continued

75

RW Series User Guide

Appendix A

More Interface Cables

USB Cable

Part Number AT17010-1; USB A to USB Mini B Cable

The USB cable is intended for setup and maintenance of the printer only.

Contact the Factory or your Zebra Sales Representative for more information on interface cables to most major manufacturer’s data terminals.

You may also visit the Zebra Web site at www.zebra.com

for a listing of interface cables for all series of Zebra mobile printers

76

RW Series User Guide

Appendix B

Media Supplies

To insure maximum printer life and consistent print quality and performance for your individual application, it is recommended that only media produced by Zebra be used.

Advantages include:

• Consistent quality and reliability of media products.

• Large range of stocked and standard formats.

• In-house custom format design service.

• Large production capacity which services the needs of many large and small media consumers including major retail chains world wide.

• Media products that meet or exceed industry standards.

For more information about standard or custom media contact your re-seller or Zebra Technologies Corporation at

+1.866.230.9495 (U.S., Canada and Mexico) and ask to speak to a Media Sales Representative.

77

RW Series User Guide

Appendix C

Maintenance Supplies

In addition to using quality media provided by Zebra, it is recommended that the printer be cleaned as prescribed in the maintenance section. The following items are available for this purpose:

• Cleaning Pen (12 pack), Reorder No. 105950-035

78

RW Series User Guide

Appendix D

Product Support

When calling with a specific problem regarding your printer, please have the following information on hand:

• Model number/type (e.g. RW 420)

• Unit serial number (refer to figure on opposite page)

• Product Configuration Code (PCC) (refer to figure on opposite page))

For on-line product support and the most recent versions of downloadable user documentation, firmware and software utilities, go to the Zebra Web site: www.zebra.com

In the Americas contact

Regional Headquarters Technical Support

Zebra Technologies International, LLC

475 Half Day Rd., Suite 500

Lincolnshire, Illinois 60069 U.S.A

T: +1 847 634 6700

Toll-free +1 800 423 0442

F: +1 847 913 8766

T: +1 847 913 2259

F: +1 847 913 2578

Hardware: [email protected]

Software: [email protected]

Customer Service

Dept.

For printers, parts, media, and ribbon, please call your distributor, or contact us.

T: +1 877 275 9327

E: [email protected]

In Europe, Africa, the Middle East, and India contact

Regional Headquarters

Zebra Technologies Europe Limited

Dukes Meadow

Millboard Road

Bourne End

Buckinghamshire SL8 5XF, UK

T: +44 (0)1628 556000

F: +44 (0)1628 556001

Technical Support

T: +44 (0) 1494 768298

F: +44 (0) 1494 768210

Germany: [email protected]

France: [email protected]

Spain/ Portugal:

Tsspain @zebra.com

All other areas:

[email protected]

Internal Sales Dept.

For printers, parts, media, and ribbon, please call your distributor, or contact us.

T: +44 (0) 1494 768316

F: +44 (0) 1494 768244

E: [email protected]

In the Asia Pacific region contact

Regional Headquarters

Zebra Technologies Asia Pacific, LLC

Go to www.zebra.com/contact for complete contact information.

T: +65 6858 0722

F: +65 6885 0838

Technical Support

T: +65 6858 0722

F: +65 6885 0838

E: (China) [email protected]

All other areas: [email protected]

Customer Service

For printers, parts, media, and ribbon, please call your distributor, or contact us.

T: +65 6858 0722

F: +65 6885 0836

E: (China) [email protected]

All other areas: [email protected]

continued

79

RW Series User Guide

Appendix D (continued)

RW 420

Product

Configuration

Code

Serial Number

Product Configuration

Code

Serial Number

RW 220

Serial and PCC Number Locations for RW Series Printers

80

RW Series User Guide

Appendix E

Battery Disposal

The EPA certified RBRC ® Battery Recycling

Seal on the Lithium-Ion (Li-ion) battery supplied with your printer indicates Zebra Technologies

Corporation is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful life, when taken out of service in the United States or Canada. The RBRC ® program provides a convenient alternative to placing used Li-ion batteries into the trash or the municipal waste stream, which may be illegal in your area.

Insulate depleted battery terminals with tape before disposal

Please call 1-800-8-BATTERY for information on Li-ion battery recycling and disposal bans or restrictions in your area.

Zebra Technologies Corporation’s involvement in this program is part of our commitment to preserving our environment and conserving our natural resources.

Outside North America, please follow local battery recycling guidelines.

Product Disposal

Do not dispose of this product in unsorted municipal waste. This product is recyclable. Please recycle according to your local standards. For more information, please see our web site at: http://www.zebra.com/environment

81

RW Series User Guide

Appendix F

Using zebra.com

The following examples use the search functions on Zebra’s

Web site for finding specific documents .

Go to http://www.zebra.com/us/en/support-downloads.html

Select the appropriate printer in the Printer Support dropdown menu.

Select printer model (e.g.

RW 420)

Click on the Manuals tab and select the desired language from the dropdown menu.

Select language

At the resulting screen, select “RW Series User Guide (en)” or Download to view.

82

RW Series User Guide

Go to http://www.zebra.com/us/en/support-downloads/mobile/rw-420.html#mainpart abscontainer=software

Click on Software & Utilities tab to download Label Vista.

83

RW Series User Guide

Click on

“Download” to download Label

Vista to your local drive

Index

A

Accessories

Adjustable Shoulder Strap 47

Belt Clip 46 list of 72

Vehicle Cradle RW 220 51

Vehicle Cradle RW 420 48

B

Battery pack disposal of 53 ,?

57 installing 13 life, tips for extending 53

Bluetooth Device Address (BDA)

29

Bluetooth Networking Overview

29

C

Cable Communications 27

Combination Port 27

Card Readers

Magnetic Stripe Reader 43

Smart Card Reader 45

Charger, battery

LI72 single charger 13 three-wire version 15 two-wire version 14

UCLI72-4 quad charger 16

Cleaning exterior 55 interior 55 platen 55 printhead 55 tear bar 55

Configuration Code, Product (PCC)

60

Controls, Operator 22 functions illustrated 22

LCD functions, extended 24

Cradle, Vehicle, RW 220 51

Installing printer in 51 removing printer from 52

Cradle, Vehicle, RW 420 24 ,?

48

Installing printer in 48 removing printer from 50 rotate display text when docking

48

D

Declaration of Conformity

802.11b (Compact Flash radio)

EU countries 35 ,?

37 ,?

41

Bluetooth radio (ZBR-3)

EU Countries 32 co-located 802.11b & Bluetooth radios 41

EU countries

Bluetooth radio 33

Zebra 802.11g WLAN

38

Zebra Value Radio, 802.11b 37

L

Label, Configuration printing 26

Label, configuration, example 61

Label Vista 30 ,?

31

M

Manual

CPCL Programming 30 ,?

31

EPL Programming 31

ZPL II Programming 31

Media, loading 18 fan-fold media 20 media Spacer, use of 20

P

Programming language

EPL 31

ZPL II 31

84

RW Series User Guide

R

Radio Regulatory Information

802.11b/g Radio 38

EU countries 39

Republic of China 40

802.11b (Compact Flash radio)

EU countries 34

Bluetooth radio (RW-ZBR3)

EU countries 32

Co-located 802.11b & Bluetooth 41

Zebra Value Radio, 802.11b 36

EU Countries 36

Real Time Clock 64

Regulatory Information

Bluetooth radio (ZBR3 & QL+ZBR4) 33

Bluetooth radio (ZBR4) 33

S

Safety

Battery 11

Charger 11

Software 30

Specifications

Font/bar Codes 68

Media, RW 220 65

Media, RW 420 65

Memory/communications 64

Physical 69 printing 64

T

Technical Support contacting 60

Troubleshooting control panel indicators 56 entering communications diagnostic mode 59 forced shutdown 59 printing a configuration label 59 topics 57

W

Wireless Communications

802.11b/g WLAN Radio

38

802.11b (Compact Flash radio) 34 ,?

36 using in a WLAN 29

Bluetooth (ZBR3) radio 29 ,?

30 dual radio configuration 30 ,?

41

Zebra Value Radio. 802.11b 36

85

RW Series User Guide

Patent Numbers

This product and/or its use m ay be covered by one or m ore of the following US patents and corresponding international patents worldwide

D275,286 5,113,445 5,399,846 5,726,630 6,261,009

D347,021

D389,178

5,140,144

5,132,709

5,408,081

5,410,139

5,768,991

5,790,162

6,261,013

6,267,521

D430,199

D433,702

D549,768

3,964,673

4,019,676

5,142,550

5,149,950

5,157,687

5,168,148

4,044,946

4,360,798

4,369,361

4,387,297

5,168,149

5,180,904

5,229,591

5,230,088

5,410,140

5,412,198

5,415,482

5,418,812

5,420,411

5,436,440

5,444,231

5,449,891

5,791,796

5,806,993

5,813,343

5,816,718

5,820,279

5,848,848

5,860,753

5,872,585

6,270,072 B1

6,285,845 B1

6,292,595

6,296,032

6,364,550

6,379,058 B1

6,409,401 B1

6,411,397 B1

4,460,120

4,496,831

4,593,186

4,607,156

5,235,167

5,243,655

5,247,162

5,250,791

5,449,893

5,468,949

5,479,000

5,479,002

5,874,980

5,909,233

5,976,720

5,978,004

6,428,227 B2

6,480,143

6,530,705

6,540,122

4,673,805

4,736,095

4,758,717

4,816,660

5,250,792

5,262,627

5,267,800

5,280,163

5,479,441

5,486,057

5,503,483

5,504,322

5,995,128

5,997,193

6,004,053

6,010,257

6,540,142

6,607,316

6,609,844

6,655,593

4,845,350

4,896,026

4,897,532

4,923,281

4,933,538

4,992,717

5,015,833

5,017,765

5,021,641

5,029,183

5,047,617

5,103,461

5,280,164

5,280,498

5,304,786

5,304,788

5,321,246

5,335,170

5,364,133

5,367,151

5,372,439

5,373,148

5,378,882

5,396,053

5,396,055

5.519,381

5,528,621

5,532,469

5,543,610

5,545,889

5,552,592

5,570,123

5,578,810

5,589,680

5,612,531

5,642,666

5,657,066

5,680,459

6,020,906

6,034,708

6,036,383

6,057,870

6,068,415

6,068,415

6,095,704

6,109,801

6,123,471

6,147,767

6,151,037

6,201,255 B1

6,231,253 B1

6,784,787

6,874,958

6,899,477

6,908,034

7,126,716

7,137,000

7,172,122

7,190,270

86

RW Series User Guide

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