385mm

Bluetooth Earphones

USER MANUAL

Skip Track

When playing music, hold Vol +/- for 1 second to track forward/back

Hold

Volume Control

When calling or playing music, press Vol +/- to adjust volume

Press

Quick Start

Power-on

EarHook

EarTip

Hold

Vol +

Vol -

Phone 2

3.Go back to Phone 1 and select“ QCY-QY19” from the devices list to finish the multi-point connection.

AM

BLUETOOTH

Bluetooth ON

Detection Functionality

Activated, detectable to devices nearby

Phone Name

Available Devices

Available Devices

Phone 1

AM

BLUETOOTH

Bluetooth ON

Detection Functionality

Activated, detectable to devices nearby

Phone Name

Available Devices

Available Devices

LED

Multifunction

Button (MFB)

USB Port

Multi-point Connection

1. Refer to“How to Connect”to connect the earphones to

Phone 1 and turn off the earphones.

2. Hold MFB until LED flashes red and blue. Activate the

Bluetooth function of Phone 2, search fo“r QCY-QY19”and tap to connect.

How to Wear How to Connect

How to Charge General Functions

Answer Call

Press MFB to answer incoming call(LED flashes blue promptly)

Last Number Redial

When standby, double press MFB

Note: This function is phone dependent

Large×2 Medium×2

Semi-closed EarTips

(suitable for sports)

Small×2 Large×2 Medium×2

Closed EarTips

(suitable for music)

Hold for 5s

Press Double Press

Large×2 Medium×2

EarHooks

(securing earphones in place)

Small×2

To enter pairing mode, hold MFB until LED flashes red and blue promptly

The earphones will auto enter pairing mode for the first time. Otherwise, please follow the above process

AM

BLUETOOTH

Bluetooth ON

Detection Functionality

Activated, detectable to devices nearby

Phone Name

Available Devices

Available Devices

Low battery will be indicated by red blinking LED with voice prompt

Factory Resetting

LED flashes Red and Blue

Hold

Reject Call

Hold MFB for 1s to answer incoming call(LED flashes blue promptly)

Mute

When calling, double press MFB

Hold

Double Press

Gently push the earbud into your ear canal and adjust the

EarHook to fit yourself

On cellphone, activate Bluetooth facility, search for and tap

“QCY-QY19”to connect

During charging, hold MFB until LED flashes red and blue alternately

Three-way Calling

When you are handling a call on phone 1 and if there’s an incoming call from phone 2, press MFB to activate the second call and put the

1st call on hold. You may switch between held call and active call by double pressing MFB.

Play/Pause

When playing music, press MFB once to pause or resume playing

Activate Voice Assistant

Hold MFB for 1s under standby to activate voice assistant

Switch voice output

When calling, hold MFB for 1s to switch voice output between earphones and cellphone

Features

BLUETOOTH 4.1

APT-X

With advanced Bluetooth v4.1 CSR chip, it is compatible with most digital devices

Apt-X helps reveal sound as great as CD level

Light weight(12.7g) and small size, comfortable and pressure-free wearing

Basic Parameters

Bluetooth Version: V4.1

Charging Time: 2 hr

Standby Time: 155 hr

Bluetooth Profile: HFP/A2DP/

HSP/AVRCP

Battery Type: Li-ion

Model: QY19

Weight: 12.7 g

Operating Range: 33ft/10m

Talk Time: 5 hr

Battery Capacity: 3.7V 74mAh

Input Parameter:：5V 100mA

After Service & Supports

Product Standard: Q/HL 1-2016

Manufacturer: Dongguan Hele Electronics Co., Ltd.

Website: www.qcybluetooth.com

Address: DaLingYa Industrial Zone, Daojiao Town, Dongguan

City, Guangdong, China (No.5 DaLingYa, Yuehui Rd

-QCY Ecological Garden)

Warranty Card

Warranty period: a limited 12-month warranty applies to our products.

Free service:

Under warranty, if there is any breakdown caused by manufacturing defects, please contact our dealers to enjoy free maintenance.

You will always need this Warranty Card and your receipt or other proof of purchase to claim warranty.

circumstances：

1. Without Warranty Card or intact maintenance label

2. Damage caused by improper disassembly or repair

3. Damage resulting from liquid or dropping, and other artificial mechanical defects

4. Damage caused by any force majeure

Hazardous Substances

Part Name

Main body

Battery

Ear tips

Accessories

Charging cable

○：shows that the content of hazardous substances in the homogeneous materials of corresponding part is within the limitation stipulated in Requirements for Concentration Limits for Certain Hazardous

Substances in Electronic Information Products (SJ/T11363-2006).

×：shows that the content of hazardous substances in at least a certain homogeneous material of corresponding part is beyond the limitation stipulated in Requirements for Concentration Limits for Certain Hazardous Substances in Electronic Information Products

(SJ/T11363-2006).

FAQ/Trouble Shooting

Q: I have established connection with my smartphone, but I am

not hearing any sound?

A: Please make sure that you turn up the volume of both devices.

Some smartphone requires you to setup the Bluetooth headset

as an audio output device before sound is transmitted. Please

see the instruction of your smartphone of details. If you areusing

a music player or other Bluetooth device, please make it supports

A2DP stereo music profile.

Q: Why the connection is not stable and cuts out intermittently?

A: Please make sure there are no objects between the headset

and your Bluetooth device; please make sure there is no radio

or WIFI interference nearby.

Q: Can I use the headset while it is charging?

A: No, you cannot use the headset while it is charging.

Q: The headset is not responding no matter what I do.

A: Please try to reset the headset. (see the“ Reset”section)

Q: The sound is not very clear/the caller cannot hear my voice

clearly.

A: Please adjust the volume on your phone and headset.Make

sure there is no source of interference nearby.Stay close to

your smartphone.

Tips

1.Before using the headset, please read the manual carefully and

keep it for future references.

2.The headset need to be fully charged prior to first-time use.

3.If the headset is left unused for over two weeks, please recharge

it periodically.

4.Use only chargers made by qualified manufacturer.

5.If the headset cannot be searched by your phone, please check

whether it is in pairing mode; if left unconnected for a long while,

the headset will exit pairing mode, please re-enter the mode;if

a procedure error of your phone occurs, reboot it; if a procedure

error of the headset occurs, reboot or reset it.

Safety Rules

1.Never disassemble or modify your headset for any reasons to

avoid any damages and danger.

2.Do not store the headset in extreme temperatures (under 0℃

or over 45℃).

3.Avoid using the indicator close to the eyes of children or animals.

4.Do not use this headset during a thunderstorm to avoid irregular

function and increased risk of electric shock.

5.Do not use harsh chemicals or strong detergents to clean the

headset.

6.Keep the headset dry.