Swiftcolor SCL-2000P User`s Guide

SCL-2000P
User's Guide
4Y1-8576-010
Table of Contents
Before You Begin
Printing with Print Quality Setting Changed ...........51
Printing with the Color Correction Method Changed...53
Conventions ...................................................................................iv
Printing in Black and White .................................................54
Sample Screens ............................................................................iv
Setting the Contour Enhancement Level ..................55
Trademarks.......................................................................................v
Adjusting the Color Tone .....................................................57
Abbreviations .................................................................................v
Adjusting the Density ............................................................59
Request to the Customer ........................................................v
Adjusting the Brightness or Contrast ...........................61
Legal Notice ....................................................................................v
Carrying out Overlay Printing ..................................................64
Printing a Form to a File ........................................................64
1. Basic Operation
Carrying out Overlay Printing............................................66
Setting Paper Feed Speed .........................................................68
Names and Functions of Components ................................2
Accelerating Printing on the 1st Sheet of Paper ...68
External View...................................................................................2
Adjusting the Paper Feed Speed.....................................69
Internal View ...................................................................................3
Setting Cutter ....................................................................................71
Transport Unit ................................................................................4
Setting the Auto Cutter.........................................................71
Operation Panel ............................................................................5
Operating the Manual Cut ..................................................77
Turning on/off Printer ......................................................................6
Registering Print Settings You Use Frequently..............81
Turning on the Printer ...............................................................6
Changing Special Settings of Printer...................................85
Turning off the Printer...............................................................7
Registering Paper Type ................................................................89
Changing the Power Settings ..............................................8
Registering TOF Level ...................................................................92
Setting Paper...................................................................................... 12
How to Print ........................................................................................25
Making Prints ...............................................................................25
3. Maintenance
Cancelling Printing...................................................................28
Checking Printer Status................................................................96
Configuring Print Settings .........................................................29
How to Start and Display the Status Monitor..........97
Opening the Printer Driver..................................................29
Replacing Ink Tank ..........................................................................99
Printer Driver Setup Window Configuration ............32
Replacing the Ink Tank ...........................................................99
Checking the Ink Condition ............................................105
2. Printing
Replacing Maintenance Cartridge ..................................... 106
Replacing the Maintenance Cartridge .....................106
Printing with the Paper Size Registered ............................42
Checking the Status of the Maintenance Cartridge...112
Changing Print Quality and Adjusting Color.................. 51
Cleaning Print Head .....................................................................113
ii
Carrying out Normal Cleaning (Light Cleaning) ...113
Configuring Network Using the Network Utility ...198
Carrying out Strong Cleaning ........................................115
Specifications .................................................................................. 201
Adjusting Print Head Position ................................................117
Index ..................................................................................................... 203
Checking Setting Values ...........................................................131
Maintaining Ink Quality............................................................. 134
Cleaning Printer ..............................................................................139
Cleaning the exterior of the printer............................139
Cleaning the Transport Unit ............................................141
4. Troubleshooting
For Troubleshooting Operations ........................................ 148
Status Lamp Lights up Orange......................................148
Status Lamp Is Flashing Orange ...................................150
Power Does not Turn on ....................................................151
Printing Does not Start/Complete ..............................151
Paper Does not Feed Properly .......................................154
Improving the Print Quality .............................................155
Paper Is Jammed ....................................................................158
List of Error Messages/Warning Messages ................... 162
Error Message ...........................................................................163
Warning Message ..................................................................168
5. Appendix
Moving Printer .................................................................................172
When Moving the Printer Indoors...............................172
Shipping the Printer .............................................................176
Uninstall Printer Driver............................................................... 184
About Network Utility ............................................................... 186
Starting the Network Utility ............................................186
Configuring the Network ..................................................187
iii
Before You Begin
Thank you for purchasing the Swiftcolor SCL-2000P.
Please read this guide before you use the printer so you can fully understand the printer features and learn how to
use the printer most efficiently. This guide provides all the information you need to use this printer.
Conventions
WARNING
Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly.
To use the machine safely, always pay attention to these warnings.
CAUTION
Indicates a caution concerning operations that may lead to injury to persons if not performed correctly. To use the
machine safely, always pay attention to these cautions.
IMPORTANT
Indicates operational requirements and restrictions. Be sure to read these items carefully to operate the machine
correctly, and avoid damage to the machine or property.
NOTE
Indicates a clarification of an operation, or contains additional explanations for a procedure. Reading these notes
is highly recommended.
Indicates an operation that must not be performed. Read these items carefully, and make sure not to perform the
described operations.
Sample Screens
The sample screens of the printer driver settings in this guide were created with Swiftcolor SCL-2000P in Windows 7.
iv
Before You Begin
Trademarks
• Microsoft and Windows are trademarks of Microsoft Corporation in the United States and/or other countries.
• Other brand and product names may be trademarks or registered trademarks of their respective companies.
Abbreviations
Throughout this document the following abbreviations are used in text.
• Microsoft Windows 8 is abbreviated as “Windows 8”
• Microsoft Windows 7 is abbreviated as “Windows 7”
• Microsoft Windows is abbreviated as “Windows”
Request to the Customer
• Copying this guide or any part of this guide without permission is strictly forbidden.
• The specifications for this printer as well as the software provided with the printer are subject to change
without prior notice.
• We have done our best to make this guide as complete and accurate as possible, and we ask you to contact the
dealer where you purchased the printer if you find any omissions or mistakes in this document.
• We can accept no responsibility for loss or damages resulting from the use of this printer or its software; please
accept this before you use the printer.
Legal Notice
■ Legal Limitations on the Usage of Your Product and the Use of Images
• It is illegal to reproduce currency, bills, negotiable securities and other documents prohibited by law.
Reproduction of such items may be subject to criminal prosecution.
• It is illegal to reproduce legal certificates, licenses, and certain public and private documents prohibited from
reproduction by law. Reproduction of such items may be subject to criminal prosecution.
• Please note that intellectual property protected by copyright may not be reproduced without the express
permission of the copyright holder except for personal or household use under limited circumstances.
v
Before You Begin
■ Product Name
SCL-2000P
■ CE
This equipment conforms with the essential EMC requrements of EC Directive. We declare that this product
conforms with the EMC requirements of EC Directive at nominal mains input 230V, 50 Hz although the rated input
of the product is 100 to 240 V, 50/60 Hz. Use of shielded cable is necessary to comply with the technical EMC
requirements of EC Directive.
■ FCC (Federal Communications Commission)
FCC Part 15 Compliance
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to part 15 of the FCC rules. These limits are designed to provide reasonable protection against interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause interference to radio or television reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
CAUTION: Changes or modifications to this equipment not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
vi
Chapter 1
Basic Operation
This chapter describes basic things to remember before using this product.
Names and Functions of Components........................................................................................................................ 2
Turning on/off Printer ............................................................................................................................................................. 6
Setting Paper ............................................................................................................................................................................. 12
How to Print ............................................................................................................................................................................... 25
Configuring Print Settings ................................................................................................................................................ 29
Chapter 1 Basic Operation
Names and Functions of Components
Names and functions of the components of this printer are described below.
External View
4
5
3
6
7
8
2
1
1 Transport Unit (P.4)
Pull out this unit when setting paper.
2 Ejection Slot
Printed paper is ejected through this slot.
3 Operation Panel (P.5)
Keys for selecting printer operations and lamps
indicating printer statuses are provided on this panel.
4 Ink Tank Cover
Open this cover when replacing ink tanks.
5 USB Connector
Connect a USB cable to this connector.
6 LAN Connector
Connect a LAN cable to this connector.
7 Power Socket
Connect the supplied AC adapter to this socket.
8 Rating Plate Label
A serial number for identifying the printer is indicated
on this label.
(The serial number is required when repairing the
printer or registering the warranty.)
IMPORTANT
• While the printer is operating, do not open the ink tank cover or the transport unit lever. IIt could cause a printer failure.
2
Names and Functions of Components
Internal View
1
1 Maintenance Cartridge
Ink used to clean printhead is collected in this cartridge.
3
Chapter 1 Basic Operation
Transport Unit
3
4
2
5
1
6
1 Transport Unit Lever
Open this lever to pull out the transport unit.
4 Paper Set Lever
Secure paper to the transport unit using this lever.
2 Transport Area
Transports paper here.
Clean the transport area when stained with paper dust
and ink.
5 Roll Holder
Set paper here.
3 Paper Alignment Line
Align the paper leading edge with this line.
4
6 Paper Guide
This guide presses on paper so that paper does not
float. Move it to fit the width of paper.
Names and Functions of Components
Operation Panel
1
2
3
4
5
1 Power Key/Lamp
3 Ink Lamps (Bk/C/M/Y)
Press this key to turn on/off the printer. This lamp lights
up or blinks depending on the power supply status.
Each lamp lights up or blinks when the corresponding
ink tank is out of ink or short of ink.
On: The printer is powered.
Blink: The printer is in sleep mode (power-saving mode).
Off : The printer is not powered.
Lit: The ink tank is out of ink or faulty.
Blink: The ink tank is short of ink.
Off : The ink tank is sufficient of ink.
2 Status Lamp
This lamp lights up or blinks green or orange.
4 Maintenance Cartridge Lamp
This lamp lights up or blinks when there remains a
small or no maintenance cartridge space to collect ink.
Lit (green): Printing from the computer is possible
(online mode).
Blink (green): The printer is processing or operating
(printing, cleaning, etc.)
Lit: The maintenance cartridge has no free space or it is faulty.
Blink: The maintenance cartridge has a small free space.
Off : The maintenance cartridge has a sufficient free space.
Lit (orange): An operator call error has occurred.
Blink (orange): A service call error has occurred.
Off : Instructions and print data cannot be received
from the computer (offline mode).
5 Pause Key
Press this key to switch between online and offline
modes.
When printing is in progress, pressing this key stops
printing temporarily. Pressing this key again resumes
printing.
NOTE
• When the printer is in the sleep mode, the Status lamp, Ink Lamps, and Maintenance Cartridge Lamp stay off
regardless of the statuses of the printer, ink tanks, and maintenance cartridge.
5
Chapter 1 Basic Operation
Turning on/off Printer
Turn on/off the printer following the procedures described below.
Turning on the Printer
1
Press the Power key.
The Status lamp blinks (green), and then lights
up.
NOTE
• About the Sleep Timer (P.8)
This printer is designed to enter the sleep state automatically if a predetermined time elapses without printing.
By default, the time is set to 4 minutes.
6
Turning on/off Printer
Turning off the Printer
1
Make sure the printer is not operating.
When the Status lamp is blinking (green), the printer is operating. Make sure the Status lamp lights up
(green) before turning off the printer.
2
Press and hold the Power key until the Status lamp goes out.
When the Power lamp stops blinking, the
printer is turned off.
When the Status lamp is off, press and hold
the Power key at least 1 second.
IMPORTANT
• When unplugging the power cord after turning off the printer, make sure the Power lamp is off.
• If the printer will not be used for a long period, disconnect the power cord, AC adapter, and interface cable.
NOTE
• About the Off Timer (P.10)
This printer is designed to be turned off if a predetermined time elapses without printing. By default, the time is
set to 240 minutes.
7
Chapter 1 Basic Operation
Changing the Power Settings
The function of managing the power settings from the printer driver is described below.
■ Switching the Printer to the Sleep State
Switch the printer to the sleep state (power saving state).
IMPORTANT
• When printing is in progress or an error has occurred, the printer cannot be switched to the sleep state.
NOTE
• The printer is automatically switched back from the sleep state to the online state in the following cases:
- When the Power key is pressed
- When print data is received
- When cleaning, etc. is performed
1
Make sure the printer is in the online state (the Status lamp is lit (green)).
If the printer is in the offline state (the Status lamp is off ), press the Pause key to switch the printer back to
the online state.
2
8
Display the printer driver setup window from the application software. (P.29)
Turning on/off Printer
3
1
Switch the printer to the sleep state.
1. Click the [Utility] tab.
2. Click [Sleep].
A confirmation message appears.
2
3. Confirm the message, and then click [Yes].
The Power lamp blinks slowly, and the printer is
switched to the sleep state.
3
9
Chapter 1 Basic Operation
■ Changing the Sleep Timer/Off Timer Setting
You can switch this printer to the sleep state automatically (sleep timer), or turn it off automatically (off timer) when
it is not operated for a preset time.
IMPORTANT
• Administrative privileges over this printer are required to configure settings of this printer.
If a user without administrative privileges proceeds with configuration of settings, a message ”You do not have
rights to printer management. Please contact your system administrator.” appears.
For more details, see “About [Utility] sheet setting requiring administrative privileges over this printer (P.39)”.
• When printing is in progress or an error has occurred, you cannot change the set time.
NOTE
• By default, the sleep timer is set to 4 minutes and the off timer 240 minutes.
1
Make sure the printer is in the online state (the Status lamp is lit (green)).
If the printer is in the offline state (the Status lamp is off ), press the Pause key to switch the printer back to
the online state.
2
10
Open the Properties window of the printer driver. (P.30)
Turning on/off Printer
3
1
Set the sleep timer.
1. Click the [Utility] tab.
2. Click [Sleep Timer Setting].
The [Sleep Timer Setting] dialog box appears.
2
3. Enter the setting time of the sleep timer.
3
4
5
The time can be set in minutes within the range
from 1 to 60 (min).
4. Enter the setting time of the off timer.
The time can be set in minutes within the range
from 1 to 720 (min).
If the off timer is not necessary, uncheck the
[Enable off timer setting] check box.
5. Click [Send].
A confirmation message appears.
6. Confirm the message, and then click [Yes].
6
11
Chapter 1 Basic Operation
Setting Paper
The procedure of setting paper is described below.
IMPORTANT
• When replacing paper after the printer has run out of paper, peel off the tape affixed at the end of the remaining
paper. Removing the remaining paper through the ejection slot without peeling off the tape could cause a
printing failure.
• When setting new paper which is larger than the paper which has been used, check in advance that the
transport area and paper guide are not stained with ink. If the transport area or paper guide is stained with ink,
clean the transport unit. For how to clean the transport area and paper guides. (P.141)
• Use the dedicated paper. Using other paper could cause blurred or faint printing or have a negative impact on
the printer, resulting in a printer failure.
NOTE
• Types of paper that can be used with this printer are as follows:
- Matte Coated Paper
- Glossy paper
- Polypropylene
For details of paper and how to get paper, contact the dealer.
12
Setting Paper
1
Make sure the Power lamp is lit.
If the Power lamp is off, press the Power key to turn on the printer. (P.6)
2
Pull the transport unit out of the printer.
1. Raise the transport unit lever.
2. Pull this lever while holding the printer
with one hand so that it does not move.
13
Chapter 1 Basic Operation
3. Pull out the transport unit with both
hands as shown in the figure.
CAUTION
• When pulling the transport unit out of the printer, hold it firmly with both hands so that it does not fall.
• Do not put your hands into inside of the printer, except for
replacing maintenance cartridges. Failures or physical injury
could result. Further, your hands or clothing may get dirty with
ink adhered inside of the printer.
IMPORTANT
• When pulling the transport unit out of the printer or inserting it in the printer, be careful not to hit it strongly
against the table or shelf. The surface of the table or shelf could be damaged.
14
Setting Paper
3
Remove the roll holder from the transport unit.
● When setting paper for the first time: (Refer to P.15)
● When replacing paper after the printer has run out of paper: (Refer to P.16)
● When replacing with paper of a different type or size: (Refer to P.18)
● When Setting Paper for the First Time
1. Open the paper set lever.
2. Remove the roll holder.
15
Chapter 1 Basic Operation
● When Replacing Paper After the Printer Has Run out of Paper
1. Open the paper set lever.
2. Peel off the tape affixed at the end of the
remaining paper.
3. Pull out the remaining paper through the
paper ejection slot.
16
Setting Paper
4. Remove the roll holder.
IMPORTANT
• When replacing the paper before finish printing, set new paper which is of the same type and size as those of the
paper to be replaced. Using new paper of a different type or size could cause a printing error.
17
Chapter 1 Basic Operation
● When Replacing with Paper of a Different Type or Size
1. Open the paper set lever.
2. Pull out the paper set between the paper
guides onto the roll holder.
3. Remove the roll holder.
18
Setting Paper
IMPORTANT
• Before removing the roll holder, be sure to pull paper out of the paper guides. Removing the roll holder with
paper still set between the paper guides could damage the paper guides or sensor.
4
Remove paper or a paper core from the roll holder.
Roll stopper (L)
1. Remove the roll holder shaft.
Roll stopper (R)
2. Remove the roll stopper (L) and roll
stopper (R).
1
2
Roll holder shaft
19
Chapter 1 Basic Operation
5
Set new paper.
1. Attach roll stoppers to paper.
Attach the roll stoppers to paper so that paper
is fed as indicated by the mark on the roll
stopper (L).
2
Push the roller stoppers until they are pressed
against paper without clearance.
2. Insert the roll holder shaft until it clicks.
1
6
Set the roll holder in the transport unit as shown in the figure.
NOTE
• If two or more types or sizes of paper are used, use of optional roll holders is recommended. For how to purchase
the optional holders for this printer, contact the dealer.
20
Setting Paper
7
Set the paper guide.
B
A
50
While pressing on the top of the paper guide
(A), move it to the paper width index (B)
corresponding to the paper width.
For example, in the illustration shown on the
left, the guide has been moved to the guide
position “54 mm.”
54
NOTE
• For the default paper size, set the paper guide at the position shown in “Table 1 Guide positions of paper.” For the
paper of custom paper size, confirm the guide position in advance using the printer driver. For more details, see
“Printing with the Paper Size Registered (P.42)”.
Table 1: Guide positions of paper
Paper name
Guide position (mm)
1 x 1.5 Label/Gap
28
2 x 1.5 Label/Gap
54
2 x 3 Label/Gap
54
2 x 3 Label/Marker
54
21
Chapter 1 Basic Operation
8
Set paper.
C
E
1. Pass the paper leading edge under the
sensor (C), and align it with the paper
alignment line (D).
D
Check that paper does not float above the
paper guides (A and E).
A
If it is hard to feed paper in, check whether the
paper guide is positioned properly. (P.21)
2. Close the paper set lever.
IMPORTANT
• If paper has a large slack, take it up onto the paper roll to remove the slack appropriately. Paper having a large
slack may touch the paper set lever, causing the printer to malfunction.
22
Setting Paper
9
Set the transport unit in the printer.
1. Slowly insert the transport unit as far as it
will go.
2. Push the transport unit lever until it clicks.
CAUTION
• When returning the transport unit back inside the printer, be careful not to get your fingers caught
between the transport unit and the inside body of the printer.
IMPORTANT
• If the printer will not be used for a long period, remove paper from the printer to prevent it from discoloring.
Put the removed paper in the supplied plastic bag or box, and store it in a place which is not exposed to high
temperature, high humidity, and direct sunlight.
• It is recommended that unpacked paper be used up in the shortest time possible.
23
Chapter 1 Basic Operation
• Do not print outside the printable area of the dedicated paper.
• When replaced with the paper of a different type or size, change the printer driver settings.
• Printing on paper of a wrong size could stain the paper guides and transport area. If they are stained, clean them
appropriately.
• For how to clean the transport area and paper guides. (P.141)
• Store the transport unit with it set in the printer.
24
How to Print
How to Print
The basic printing procedure is described below.
Making Prints
The basic procedure for making prints is described below.
NOTE
• The printing procedure may be different depending on the application software you use. For more details, refer
to the Instruction Manual that comes with your application software.
• Set the time that elapses before the computer enters the resting or sleep state to “No.” The printer is designed to
discard the data received from the computer when the computer returns from the resting or sleep state to the
operating state.
To set the resting and sleep status of the computer, select [Control Panel] –> [Power Options]. For more details,
refer to the Instruction Manual for Windows.
1
Open the document you want to print and then the [Print] dialog box.
Select [Print] from the [Files] menu (or the toolbar) of the application software.
2
Open the printer driver setup window.
Select [Swiftcolor SCL-2000P], and then click [Preferences] or [Properties].
25
Chapter 1 Basic Operation
3
Set the paper size and type.
1. Select the paper size.
Select [2×3 label/gap].
1
2. Select the paper type.
2
Select [Matte].
3. Click [OK].
3
IMPORTANT
• Selecting a wrong paper size could stain the transport area and paper guides. For how to clean the transport area
and paper guides. (P.139)
NOTE
• Selecting a wrong paper type could fail in making prints with the required level of quality.
4
Click [Print] in the [Print] dialog box.
Printing starts.
IMPORTANT
• While the printer is printing, keep the following precautions:
- Do not open the ink tank cover and transport unit lever. It could cause a printer failure.
- Do not give a shock or vibration to the printer. It could cause a paper jam or printing failure.
• Before starting printing, check that the paper set in the printer is the same as the paper set with the printer driver
in terms of size, shape and type.
• Do not pull the printed paper through the ejection slot. It could cause a printing failure.
• If the printer is turned off while it is operating (for example, the power plug or AC adapter is disconnected or a
26
How to Print
blackout occurs), do not draw out the transport unit immediately. Turn the printer on again before performing
any operation. Drawing out the transport unit forcibly without turning the printer on again could cause a
machine failure.
• If the application software and printer driver have the same setting items such as Paper Size, Orientation, and
Copies, the settings made by the application software may be given priority.
• The print settings made by the application software are used only by this application software. To make print
settings which can be commonly used by multiple application software, open the [Devices and Printers] folder.
For more details. (P.30)
• If the paper size you want to select is not found in the list, set the Custom Paper Size (or the Customize). For more
details. (P.42)
NOTE
• Checking the Current Printing Status.
The status monitor allows you to check the printing status.
[Number of Pages]
The number of the page currently being printed is
displayed.
[Copies]
The progress of printing of each page is displayed.
For example, when the printer is set so as to print
ten copies of a document consisting of three
pages,”0001/0010” to “0010/0010” are displayed
sequentially during printing of the first page.
The progress bar shows the number of printed
copies of each page.
[Total Copies]
The total number of copies which have been
printed by the current job is displayed.
[Automatic Speed]
Whether the automatic speed function is turned
ON or OFF is displayed.
[Print Speed]
The currently set print speed is displayed.
• Displaying Help Topics
Displaying help topics from the Settings screen of the printer driver allows you to read descriptions of functions
and setting procedure.
27
Chapter 1 Basic Operation
- To read detailed descriptions of functions and setting procedure
When you want to read detailed description of printer driver functions and setting procedure, click [Help] on
the Settings screen of the printer driver.
- To read the description of a setting item
Right-click on the character string of the setting item, and then click [Help].
Cancelling Printing
To cancel printing, click [Cancel Print Job] on the status monitor.
When printing stops, paper is moved to the cutting position to be cut.
NOTE
• Stopping Printing Temporarily
To stop printing temporarily, press the Pause key on the operation panel.
• Besides the status monitor, you can cancel printing from the Print Queue window (a window in which print data
order is registered). For more details, refer to the Instruction Manual for Windows.
28
Configuring Print Settings
Configuring Print Settings
Configure print settings using the printer driver.
Methods of displaying the printer driver and the setup window are described below.
Opening the Printer Driver
The methods of displaying the printer driver setup window and the effective ranges of settings are as follows:
● Opening the printer driver setup window from the application software (P.29)
The settings are effective only for the currently open document.
● Opening the printer driver setup window from the [Devices and Printers] folder (P.30)
The settings are effective for all documents.
● Opening the Properties window (P.30)
Display the [Utility] sheet to perform printer maintenance or change printer settings.
■ Opening the Printer Driver Setup Window from the Application Software
NOTE
• The procedure may be different depending on the application software you use. For more details, refer to the
Instruction Manual that comes with your application software.
1
Select [Print] from the [Files] menu or toolbar of the application software.
The [Print] dialog box appears.
2
Select [Swiftcolor SCL-2000P] and then click [Preferences] (or [Properties]).
The printer driver setup window appears.
29
Chapter 1 Basic Operation
■ Opening the Printer Driver Setup Window from the [Devices and Printers] Folder
1
Select [Devices and Printers] from the [Start] menu.
Windows 8:
Locate the pointer at the upper right or lower left edge of the Start of Windows to display the Charm Bar
and then click or tap [Settings] -> [Control Panel] -> [Hardware and Sound] -> [Devices and Printers] in
this order.
2
Right-click on the Printer icon and then select [Printing Preferences].
The printer driver setup window appears.
IMPORTANT
• The settings that can be configured on the [Utility] sheet of the printer properties window are different from
those that can be configured on the [Utility] sheet of the printing preferences window. (P.38)
■ Opening the Printer Properties Window
1
Select [Devices and Printers] from the [Start] menu.
Windows 8:
Locate the pointer at the upper right or lower left edge of the Start of Windows and then click or tap
[Settings] -> [Control Panel] -> [Hardware and Sound] -> [Devices and Printers] in this order.
2
Right-click on the Printer icon, and then select [Printer Properties].
The printer properties window appears.
30
Configuring Print Settings
IMPORTANT
• Sheets related to the Windows functions and sheets related to print settings are displayed on the printer
properties window. The sheets related to print settings are the [General] sheet and the [Utility] sheet. For the
sheets related to Windows functions, refer to the Instruction Manual that comes with Windows.
• The settings that can be configured on the [Utility] sheet of the printer properties window are different from
those that can be configured on the [Utility] sheet of the printing preferences window. (P.38)
NOTE
• About the Guide Position Confirmation Message
Closing the printer properties window a displays message about the paper guide position. To prevent this
message from being displayed, check the “Do not display this message again.” check box and then click [OK].
To allow this message to be displayed again, you need to reinstall the printer driver. For the printer driver
installation procedure, refer to the “Setup Guide.”
31
Chapter 1 Basic Operation
Printer Driver Setup Window Configuration
The printer driver setup window consists of the [Page Setup] sheet, [Color] sheet, [Cutter Settings] sheet, [Overlay
Settings] sheet, [Advanced Settings] sheet, and [Utility] sheet.
■ [Page Setup] Sheet
On the [Page Setup] sheet, can be configured paper-related settings and specify the number of copies, print
orientation, etc.
1
2
3
4
5
6
9
1 Preview window showing the current settings
7
3 Paper Size
The current settings of paper size and print
orientation are shown.
Select the size of the paper to use for printing
from the pull-down menu.
Upper pane: Paper Size ( 3 )
Clicking [Custom Paper Size...] allows to set the
paper size as desired (P.42)
Lower pane: Orientation ( 6 )
2 Favorites (P.81)
Register frequently used so that they can be
handily selected from the pull-down menu.
Clicking [Register/Delete...] allows to register or
delete a favorite setting.
32
8
4 Paper Type
Select a paper type from the pull-down menu.
5 Copies
Specify the number of copies to print.
Configuring Print Settings
6 Orientation
Specify the orientation of paper to print on.
7
[Defaults]
Clicking this button restores the default settings
on the [Page Setup] sheet.
8 [ Version Information]
9 [Check Settings]
Clicking this button allows to check the print
settings registered in [Favorites].
On the displayed screen, clicking [Copy] allows
you to copy the settings. To read the copied
settings, paste them to the page of application
software such as Notepad.
Clicking this button allows to check the
information about the version and copyright of
the printer driver.
On the displayed screen, clicking [Obtain Printer
Information] displays the information of the
currently connected printer
33
Chapter 1 Basic Operation
■ [Color] sheet
On the [Color] sheet can be configured settings of print quality and color.
1
2
3
4
5
6
1 Preview window showing the current settings
The paper size currently set on the [Page Setup]
sheet and the print image finished with color
correction on the [Color] sheet are displayed.
Upper pane: Paper Size
([Page Setup] sheet 3 )
Lower pane: Print image after color correction
2 Print Quality (P.51)
Using [Resolution] and [Half-tone], printing can
be excuted with your desired print quality.
4 Monochrome Print (P.54)
Select this check box to make black-and-white
prints.
5 [Detailed Settings...]
Clicking this button displays the [Detailed
Settings] dialog box. Use this dialog box to
correct color more finely.
6 [Defaults]
Clicking this button restores the default settings
on the [Color] sheet.
3 Color Correction (P.53)
Set the color correction method.
NOTE
• The settings configured on the [Detailed Settings] dialog box do not change even if you click [Defaults] on the
[Color] sheet.
34
Configuring Print Settings
■ [Cutter Settings] sheet
On the [Cutter Settings] sheet, can be configured settings related to the auto cutter.
1
2
1 Auto Cutter (P.71)
Check this check box when you want to use the
auto cutter.
2
[Defaults]
Clicking this button restores the default settings
on the [Cutter Settings] sheet.
NOTE
• Paper can be cut using the [Manual Cut] button. (P.77)
35
Chapter 1 Basic Operation
■ [Overlay Settings] sheet
On the [Overlay Settings] sheet, can be configured settings related to overlay printing.
1
2
1 Overlay (P.64)
Check this check box when carrying out overlay
printing.
36
2 [Defaults]
Clicking this button restores the default settings
on the [Overlay Settings] sheet.
Configuring Print Settings
■ [Advanced Settings] sheet
On the [Advanced Settings] sheet, can be configured settings the print layout and print speed.
1
2
3
4
5
1 Preview window showing the current settings
The currently selected paper size is displayed.
([Page Setup] sheet 3 )
3 1st Print Priority Mode (P.68)
Checking this check box accelerates printing on
the first sheet of paper.
4 Print Speed (P.69)
2 Print Order
Specify the order of printing.
To print from the first page, select [Ascend]. To
print from the last page, select [Descend].
Checking this check box allows you to set the
print speed.
5 [Defaults]
Clicking this button restores the default settings
on the [Advanced Settings] sheet.
NOTE
• The settings on the [Print Order] do not take effect when the [Enable advanced printing features] check box is
not checked on the [Advanced] sheet displayed on the printer properties window.
37
Chapter 1 Basic Operation
■ [Utility] sheet
On the [Utility] sheet, it is possible to perform printer maintenance or change printer settings.
1
8
2
9
10
3
11
4
12
5
13
6
14
7
15
1 [Light Cleaning] (P.113)
Clicking this button cleans the print head.
2 [Strong Cleaning] (P.115)
Clicking this button cleans the print head
stronger than [Light Cleaning].
6 [Sleep Timer Setting]* (P.10)
Clicking this button allows to set the time that
elapses before the printer is put into the sleep
state and the time that elapses before the printer
is turned off.
7 [Ink Refresh] (P.134)
3 [Print Head Position Adjustment]* (P.117)
Clicking this button allows to adjust the print
head position.
4 [Output Setting Value] (P.131)
Clicking this button outputs the current settings
of this printer.
5 [Sleep] (P.8)
Clicking this button puts the printer into the
sleep state.
Clicking this button allows ink to flow in the print
head and ink path to maintain the ink quality.
8 [Start Status Monitor] (P.96)
Clicking this button displays the status monitor.
9 [Special Settings]* (P.85)
Clicking this button allows to configure special
settings of this printer.
Normally, do not use this button.
38
Configuring Print Settings
10 [Cutter Adjustment]* (P.75)
Clicking this button allows to adjust the cutting
position of the auto cutter.
11 [Manual Cut] (P.77)
Clicking this button allows to cut paper at a
desired position.
12 [Register TOF Level]* (P.92)
Register TOF(Top of Form) sensor value of Label/
Marker.
13 [Moving The Printer]* (P.172)
Clicking this button makes preparations for
moving the printer indoors.
14 [Shipping The Printer]* (P.176)
Clicking this button makes preparations for
transporting this printer.
15 [Add Custom Paper Type]* (P.89)
Allows the user to adjust ink jetting amounts and
register them along with the paper type of new
paper.
* Items displayed on the [Utility] sheet of the printer properties window.
IMPORTANT
• The settings that can be configured on the [Utility] sheet of the printer properties window are different from
those that can be configured on the [Utility] sheet of the printing preferences window.
• When configuring settings on the [Utility] sheet, the printer must be powered and connected to the computer.
• About [Utility] sheet setting requiring administrative privileges over this printer
Administrative privileges over this printer are required when configuring settings (marked with *) on the [Utility]
sheet of the printer properties window.
If a user without administrative privileges over this printer attempts to configure settings, the following
message appears.
If this message appears, contact the administrator of the computer and proceed with operation following the
procedure below.
1. Select [Devices and Printers] from the [Start] menu of Windows.
• Windows 8:
Locate the pointer at the upper right or lower left edge of the Start screen of Windows to display the Charm
Bar, and then click or tap [Settings] -> [Control Panel] -> [Hardware and Sound] -> [Devices and Printers] in
this order.
2. Right-click on the Printer icon and then select [Printer Properties].
The printer properties window appears.
3. On the [General] sheet, click [Change Properties].
If the [User Account Control] screen appears, enter the password of the administrator of this printer.
39
Chapter 1 Basic Operation
40
Chapter 2
Printing
This chapter describes printing functions.
Printing with the Paper Size Registered ................................................................................................................... 42
Changing Print Quality and Adjusting Color......................................................................................................... 51
Carrying out Overlay Printing ......................................................................................................................................... 64
Setting Paper Feed Speed................................................................................................................................................. 68
Setting Cutter............................................................................................................................................................................ 71
Registering Print Settings You Use Frequently ..................................................................................................... 81
Changing Special Settings of Printer.......................................................................................................................... 85
Registering Paper Type ....................................................................................................................................................... 89
Registering TOF Level........................................................................................................................................................... 92
Chapter 2 Printing
Printing with the Paper Size Registered
It is possible to register in the printer driver a desired paper size (width, length, etc.) which cannot be selected from
the [Paper Size] pull-down menu of the printer driver as a “Custom paper size” or an “Customize.” Effective ranges of
paper size settings are as follows:
● Custom paper size
This setting is effective for all documents.
Registering this setting as a custom paper size allows can be registered to select it from the [Paper Size] pulldown menu. Up to 50 different paper sizes.
● Customize
This setting is effective only for the currently open document.
The procedure for registering the size of a unique paper, for example, “paper A” as a custom paper size is described
below.
1
Open the printer driver setup window.
Open the printer driver setup window from the [Devices and Printers] folder. (P.30)
When setting the customize:
Open the printer driver setup window from the application software. (P.29).
2
Display the screen for registering the paper.
1. Click [Custom Paper Size] on the [Page
Setup] sheet.
1
When setting the customize:
Select [Customize] from the [Paper Size] pulldown menu on the [Page Setup] sheet, and
then click [Custom Paper Size...].
Go to step
42
3.
Printing with the Paper Size Registered
2. Select a basic paper size from [Paper
sizes list].
2
3
Enter information about new paper.
1
2
3
1. Enter the name of new paper in the
[Name] text box.
Can be entered up to 15 characters.
Can not be used spaces and tabs.
When setting an application-specified paper size:
Can not be changed the paper name.
4
5
2. Select a unit of display.
3. Select a paper from the [Paper Form]
pull-down menu.
When register TOF(Top of Form) sensor level,
select the [label/Marker(Custom Shape)]. (P.92)
4. Enter the paper size.
When the paper size is set, the guide position where
the paper guide is set is displayed in the [Guide].
Items to be set differ depending on the paper form.
For the ranges of settable values, see “Ranges of
Settable Custom Paper Sizes (P.45)”
5. Click [Register].
A confirmation message appears.
43
Chapter 2 Printing
6. Click [Yes].
If the paper size has been changed, it is
nesessary to set the guide position of the paper
guide.
For how to set the guide position of the paper
guide, see “Setting Paper (P.12)”.
6
7. Click [OK].
7
4
Complete registration of the paper size.
Click [OK] in the printer driver setup window.
Printing will take place according to the specified paper size.
NOTE
• Deleting the Registered Custom Paper Size
Select the paper size you want to delete from [Paper Size List] and then click [Delete].
• Can not be deleted preregistered default paper sizes (marked with
44
).
Printing with the Paper Size Registered
■ Ranges of Settable Custom Paper Sizes
Settable paper sizes differ depending on the paper form. Enter values within the ranges indicated in the table
below.
● Label/Gap
This is ordinary label paper. The printer recognizes the leading edge of paper by detecting the gap *1 between
the two adjacent labels.
Top margin
Label
Print area
Left gap
Left margin
Transport
direction
Gap length
Paper length
Right gap
Right margin
Bottom margin
Paper width
*1
Gap: Space between separator (label-mount) and label (upper paper)
Paper width
25.4 mm to 62.0 mm (1.00 inch to 2.44 inch)
Paper length
25.4 mm to 400.0 mm (1.00 inch to 15.75 inch)
Top margin
1.5 mm to (Paper length - 1.0 - Bottom margin) mm
(0.06 inch to (Paper length - 0.04 - Bottom margin) inch)
Bottom margin
1.5 mm to (Paper length - 1.0 - Top margin) mm
(0.06 inch to (Paper length - 0.04 - Top margin) inch)
Left margin
1.5 mm to (Paper length - 1.0 - Right margin) mm
(0.06 inch to (Paper length - 0.04 - Right margin) inch)
Right margin
1.5 mm to (Paper length - 1.0 - Left margin) mm
(0.06 inch to (Paper length - 0.04 - Left margin) inch)
Gap length
2.5 mm to 6.4 mm (0.10 inch to 0.25 inch)
Left gap
0.5 mm to 2.5 mm (0.02 inch to 0.10 inch)
45
Chapter 2 Printing
Right gap
0.5 mm to 37.1 mm (0.02 inch to 1.46 inch)
IMPORTANT
• Set the paper size so that the following conditions are satisfied:
- The total of the paper width, left gap, and right gap is 28.4 mm (1.12 inch) or more.
- The total of the left margin and left gap or the total of the right margin and right gap is 3.5 mm (0.14 inch) or more.
● Label/Gap(Edge to Edge)
Select this paper type to print images with edge to edge in Label/Gap.
Label
Print area
Left gap
Transport
direction
Gap length
Paper length
Right gap
Paper width
*1
Gap: Space between separator (label-mount) and label (upper paper)
Paper width
19.4 mm to 54.0 mm (0.76 inch to 2.12 inch)
Paper length
25.4 mm to 400.0 mm (1.00 inch to 15.75 inch)
Gap length
3.5 mm to 6.4 mm (0.14 inch to 0.25 inch)
Left gap
4.5 mm to 7.5 mm (0.18 inch to 0.30 inch)
Right gap
4.5 mm to 7.5 mm (0.18 inch to 0.30 inch)
IMPORTANT
In the edge to edge print mode, the ink on the separator (label-mount) does not dry. Please pay attention to handle
the label and separator.
46
Printing with the Paper Size Registered
● Label/Marker, Label/Marker(Custom Shape)
This is a type of label paper with marks printed on its back surface. The printer recognizes the leading edge of
the paper by detecting the marks.
Top margin *2
Label
Mark
Print area
Transport
direction
Left margin
Right margin
Mark length
Paper length *1
Bottom margin *2
Paper width
*1
*2
Paper length: Length from the center of a mark to the center of the next mark
Top margin (bottom margin):Total of the half of the mark length and the top (bottom) margin of the label
Paper width
28.4 mm to 63.0 mm (1.12 inch to 2.48 inch)
Paper length*1
25.4 mm to 400.0 mm (1.00 inch to 15.75 inch)
Top margin*2
1.5 mm to (Paper length - 1.0 - Bottom margin) mm
(0.06 inch to (Paper length - 0.04 - Bottom margin) inch)
Bottom margin*2
1.5 mm to (Paper length - 1.0 - Top margin) mm
(0.06 inch to (Paper length - 0.04 - Top margin) inch)
Left margin
3.5 mm to (Paper length - 1.0 - Right margin) mm
(0.14 inch to (Paper length - 0.04 - Right margin) inch)
Right margin
3.5 mm to (Paper length - 1.0 - Left margin) mm
(0.14 inch to (Paper length - 0.04 - Left margin) inch)
Mark length
3.0 mm to 6.4 mm (0.12 inch to 0.25 inch)
47
Chapter 2 Printing
● Label/Marker(Edge to Edge)
Select this paper type to print images with edge to edge in Label/Marker.
Top margin *2
Label
Mark
Print area
Transport
direction
Left margin
Right margin
Mark length
Paper length *1
Bottom margin *2
Paper width
*1
*2
Paper length: Length from the center of a mark to the center of the next mark
Top margin (bottom margin):Total of the half of the mark length and the top (bottom) margin of the label
Paper width
28.4 mm to 63.0 mm (1.12 inch to 2.48 inch)
Paper length*1
25.4 mm to 400.0 mm (1.00 inch to 15.75 inch)
Top margin*2
0.8 mm to (Paper length - 1.0 - Bottom margin) mm
(0.03 inch to (Paper length - 0.04 - Bottom margin) inch)
Bottom margin*2
0.8 mm to (Paper length - 1.0 - Top margin) mm
(0.03 inch to (Paper length - 0.04 - Top margin) inch)
Left margin
3.5 mm to (Paper length - 1.0 - Right margin) mm
(0.14 inch to (Paper length - 0.04 - Right margin) inch)
Right margin
3.5 mm to (Paper length - 1.0 - Left margin) mm
(0.14 inch to (Paper length - 0.04 - Left margin) inch)
Mark length
3.0 mm to 6.4 mm (0.12 inch to 0.25 inch)
IMPORTANT
• In the edge to edge print mode, the ink on the separator (label-mount) does not dry. Please pay attention to
handle the label and separator.
48
Printing with the Paper Size Registered
● Tag/Marker
This is a type of tag paper*1 with marks printed on its back surface. The printer recognizes the leading edge of
paper by detecting the marks.
Top margin
Mark
Print area
Left margin
Transport
direction
Right margin
Mark length
Paper length *2
Bottom margin
Paper width
*1
*2
Tag paper: Non-adhesive paper
Paper length: Length from the center of a mark to the center of the next mark
Paper width
28.4 mm to 63.0 mm (1.12 inch to 2.48 inch)
Paper length*2
25.4 mm to 400.0 mm (1.00 inch to 15.75 inch)
Top margin
1.5 mm to (Paper length - 1.0 - Bottom margin) mm
(0.06 inch to (Paper length - 0.04 - Bottom margin) inch)
Bottom margin
1.5 mm to (Paper length - 1.0 - Top margin) mm
(0.06 inch to (Paper length - 0.04 - Top margin) inch)
Left margin
3.5 mm to (Paper length - 1.0 - Right margin) mm
(0.14 inch to (Paper length - 0.04 - Right margin) inch)
Right margin
3.5 mm to (Paper length - 1.0 - Left margin) mm
(0.14 inch to (Paper length - 0.04 - Left margin) inch)
Mark length
3.0 mm to 6.4 mm (0.12 inch to 0.25 inch)
49
Chapter 2 Printing
● Tag/No TOF
This is a type of tag paper*1 without marks printed on its back surface.
Top margin
Print area
Transport
direction
Left margin
Right margin
Paper length
Bottom margin
Paper width
*1Tag paper: Non-adhesive paper
50
Paper width
28.4 mm to 63.0 mm (1.12 inch to 2.48 inch)
Paper length
25.4 mm to 400.0 mm (1.00 inch to 15.75 inch)
Top margin
1.5 mm to (Paper length - 1.0 - Bottom margin) mm
(0.06 inch to (Paper length - 0.04 - Bottom margin) inch)
Bottom margin
1.5 mm to (Paper length - 1.0 - Top margin) mm
(0.06 inch to (Paper length - 0.04 - Top margin) inch)
Left margin
3.5 mm to (Paper length - 1.0 - Right margin) mm
(0.14 inch to (Paper length - 0.04 - Right margin) inch)
Right margin
3.5 mm to (Paper length - 1.0 - Left margin) mm
(0.14 inch to (Paper length - 0.04 - Left margin) inch)
Changing Print Quality and Adjusting Color
Changing Print Quality and Adjusting
Color
Using the printer driver, you can configure various settings related to the print quality and color in order to achieve
the purpose of printing.
Printing with Print Quality Setting Changed
Print with the print quality best suited for the purpose of printing.
1
Open the printer driver setup window. (P.29)
2
Select a resolution.
1
1. Click the [Color] tab.
2
2. Select [Input resolution 1200dpi] or [Input
resolution 600dpi].
[Input resolution 1200dpi]
A longer printing time is compared with [Input
resolution 600dpi], resulting in a high print
quality.
[Input resolution 600dpi]
A shorter printing time is compared with [Input
resolution 1200dpi], resulting in a low print
quality.
51
Chapter 2 Printing
3
Select a half-toning method.
1. Select [Dither] or [Error Diffusion].
[Dither]
This method is suitable for printing of graphics
requiring clear borders between colors.
[Error Diffusion]
This method is suitable for printing of photos
and graphics requiring subtle gradation.
NOTE
• When [Error Diffusion] is selected, a longer time is required to process data as compared with [Dither] and
therefore the printing speed may decrease.
4
Complete the setting procedure.
Click [OK] in the printer driver setup window.
When start printing, the document will be printed with the selected print quality.
52
Changing Print Quality and Adjusting Color
Printing with the Color Correction Method Changed
It is possible to select a color correction method suitable for the document to be printed.
1
Open the printer driver setup window. (P.29)
2
Select a color correction method.
1. Click the [Color] tab.
1
2. Select “Driver Correction” or “Disable.”
[Driver Correction]
2
The optimum color adjustment is made for this
printer.
[Disable]
Image processing is performed at the highest
speed without color correction. Select this
method to give priority to the printing speed.
3
Complete the setting procedure.
Click [OK] in the printer driver setup window.
When start printing, the document will be printed using the selected color correction method.
53
Chapter 2 Printing
Printing in Black and White
Can be maked black-and-white prints of a color document.
When black-and-white prints are made, only black ink is used.
1
Open the printer driver setup window. (P.29)
2
Configure the settings for black-and-white printing.
1. Click the [Color] tab.
1
2. Check the [Monochrome Print] check
box.
2
3
Complete the setting procedure.
Click [OK] in the printer driver setup window.
When start printing, the document will be printed in black and white.
54
Changing Print Quality and Adjusting Color
Setting the Contour Enhancement Level
If the printed image looks blurred wholly, adjust the sharpness level. Adjusting the sharpness level can make
contours clearly.
1
Open the printer driver setup window. (P.29)
2
Display the [Detailed Settings] dialog box.
1
1. Click the [Color] tab.
2. Click [Detailed Settings].
2
55
Chapter 2 Printing
3
Adjust the sharpness.
1. Adjust the sharpness level.
To increase sharpness, select one of [1(Small)],
[2(Medium)], and [3(Large)].
The more the number, the more the contour
enhancement effect.
When [0(None)] is selected, no adjustment is
made to sharpness.
2. Click [OK].
1
2
4
Complete the setting procedure.
Click [OK] in the printer driver setup window.
When start printing, the document will be printed at the selected sharpness level.
56
Changing Print Quality and Adjusting Color
Adjusting the Color Tone
If you are not satisfied with the color tone of the printed result, you can adjust it by adjusting the color balances for
each colors (cyan(C), magenta(M), yellow(Y), and black(B)).
1
Open the printer driver setup window. (P.29)
2
Display the [Detailed Settings] dialog box.
1
1. Click the [Color] tab.
2. Click [Detailed Settings].
2
57
Chapter 2 Printing
3
Adjust the color balance.
1. Adjust the color balance by moving the
sliders for each colors.
1
The center of the slidebar is the default position
(0). when it is located at the The slider can be
moved between -50 to +50.
The more you move the slider to the left, the
fainter becomes the color. The more you move
the slider to the right, the darker becomes the
color.
Can be directly entered a value in the entry box
interlocked with the slider shown on the left.
2
2. Click [OK].
4
Complete the setting procedure.
Click [OK] in the printer driver setup window.
When start printing, the document will be printed at the adjusted color balance.
IMPORTANT
• When the [Monochrome Print] check box is checked, can not be adjusted the color balances of colors other than
black.
58
Changing Print Quality and Adjusting Color
Adjusting the Density
If you are not satisfied with the overall density of the printed result, adjustment can be made.
1
Open the printer driver setup window. (P.29)
2
Open the [Detailed Settings] dialog box.
1
1. Click the [Color] tab.
2. Click [Detailed Settings].
2
59
Chapter 2 Printing
3
Adjust the density.
1. Adjust the density by moving the slider.
The center of the slidebar is the default position
(0). The slider can be moved between -50 to
+50.
The more you move the slider to the left, the
lower becomes the density. The more you move
the slider to the right, the higher becomes the
density.
1
Can be directly entered a value in the entry box
interlocked with the slider shown on the left.
2
2. Click [OK].
4
Complete the setting procedure.
Click [OK] in the printer driver setup window.
When start printing, the document will be printed at the adjusted density.
IMPORTANT
• When the [Monochrome Print] check box is checked, can not be adjusted the density.
60
Changing Print Quality and Adjusting Color
Adjusting the Brightness or Contrast
If you are not satisfied with the overall brightness (too dark or bright) and contrast (the dark portions are not clearly
distinguished from the light portions) of the printed result, adjustment can be made.
1
2
1
Open the printer driver setup window. (P.29)
Select a color correction method from the [Color Correction] pull-down menu and then
display the [Detailed Settings] dialog box.
1. Click the [Color] tab.
2. Select [Driver Correction] from the [Color
Correction] pull-down menu.
2
3. Click [Detailed Settings].
3
61
Chapter 2 Printing
3
Adjust the brightness.
1. Select one from [Brighter], [Normal], and
[Darker].
Adjust the brightness of the intermediate colors
without changing the brightness of the darkest
and brightest portions.
1
4
Adjust the contrast.
1. Adjust the contrast by moving the slider.
1
The center of the slidebar is the default position
(0). The slider can be moved between -50 to
+50.
The more you move the slider to the left,
the lower becomes the contrast. The more
you move the slider to the right, the higher
becomes the contrast.
Can be directly entered a value in the entry box
interlocked with the slider shown on the left.
2
To distinguish clearly between the light portion
and dark portion, increase the contrast. To
increase the number of intermediate colors
by reducing the difference between the light
portion and dark portion, decrease the contrast.
2. Click [OK].
62
Changing Print Quality and Adjusting Color
5
Complete the setting procedure.
Click [OK] in the printer driver setup window.
When you start printing, the document will be printed at the adjusted brightness and contrast.
IMPORTANT
• When [Disable] is selected from the [Color Correction] pull-down menu, can not be adjusted the brightness.
• When the [Monochrome Print] check box is checked, can not be adjusted the contrast.
63
Chapter 2 Printing
Carrying out Overlay Printing
Overlay printing is a printer function which internally combines two pieces of data, i.e., the fixed data created in
advance as a “form file” so as to be commonly printed on all pages and the data on each page of a document (variable
data such as characters), and prints them together page by page.
Data using a template containing a lot of images can be printed without transferring large-capacity image data to
the printer many times, allowing the data to be printed speedily.
Printing a Form to a File
Send (print) fixed data (template, etc.) to the printer to create a form file.
1
Open the data to be created as a form file using the application software used to create
the data.
2
Display the printer driver setup window from the application software. (P.29)
3
Create a form file.
1
2
3
1. Click the [Overlay Settings] tab.
2. Check the [Overlay] check box.
3. Select [Print the form to the file].
4. Click [Reference].
4
64
Can be directly entered the file path name in
the [File Name] entry box.
Carrying out Overlay Printing
5. Specify the storage location of the form
file.
5
6. Enter a file name.
7. Click [Save].
6
7
8. Enter a comment. (Optional)
Can be entered up to 31 characters.
9. Click [OK].
8
9
4
Print.
Click [Print] in the [Print] dialog box.
The form file (*.of2) is stored at the specified storage location.
NOTE
• Even when two or more pages of print data are created as form files, they are stored as one file.
IMPORTANT
• When carrying out overlay printing in the server/client environment, observe the following setting precautions:
- Store the form file (*.of2) in a shared folder that can be referenced by both the server and client.
- The file name to be entered in the [File Name](storage location of form file (*.of2)) entry box must be a path
name (e.g., \\PC-Commom\FormFolder\file.of2) that can be referenced by both the server and client over the
network.
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Chapter 2 Printing
Carrying out Overlay Printing
Carry out overlay printing with a form file.
1
Open the data to be used as print data using the application software used to create
the data.
2
Display the printer driver setup window from the application software. (P.29)
3
Configure the settings for overlay printing.
1
2
3
1. Click the [Overlay Settings] tab.
2. Check the [Overlay] check box.
3. Select [Overlay Printing].
4. Click [Reference].
4
Can you directly entered the file path name in
the [File Name] entry box.
5. Specify a form file.
Select the file with an extension “.of2.”
5
6
66
6. Click [Open].
Carrying out Overlay Printing
7. Confirm the information about the form
file shown in the [Form File Information]
and [Preview] panes.
To see the preview, check the [Preview] check box.
Some form files may not show its information in
the [Form File Information] and [Preview] panes.
7
8. Select the method of combining the
document and form data.
8
To carry out overlay printing with simple
settings, check the [Print the overlay with
simple setting] check box.
9
9. Click [OK].
NOTE
• Carrying out Overlay Printing with Simple Settings
When the [Print the overlay with simple setting] check box is checked, overlay printing can be completed faster
than normal overly printing ([Print the overlay with simple setting] check box is not checked). However, since
both the form file and document are printed in the portions where they overlap, colors of the form file and
documents are mixed there.
When normal overlay printing is performed ([Print the overlay with simple setting] check box is not checked),
neither the form file nor document is printed in the portions where they overlap. Accordingly, the document is
printed just like the original image.
4
Print.
Click [Print] in the [Print] dialog box.
The document is printed over the form data.
IMPORTANT
• When carrying out overlay printing, the print settings made for the form file must be completely the same as
those made for the document. If any setting is different between them, overlay printing cannot be performed.
Print settings: Paper form, paper size (length, width, margins), and print quality
• If the version of the printer driver used to create the form file is different from the version of the printer driver
used for printing, you may not be able to carry out overlay printing. In such a case, create the form file using the
printer driver used for printing.
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Chapter 2 Printing
Setting Paper Feed Speed
The procedure for setting the paper feed speed of the printer is described below.
Accelerating Printing on the 1st Sheet of Paper
Selecting the 1st Print Priority mode accelerates printing on the first sheet of paper.
IMPORTANT
• In the server/client environment, the [1st Print Priority Mode] check box is not effective.
• When the [1st Print Priority Mode] check box is checked, the printing time may become longer than usual (the [1st
Print Priority Mode] check box is not checked) depending on the operating environment and the type of print
data.
• When the [Enable advanced printing features] check box is not checked on the [Advanced] sheet displayed on
the printer properties window, the effect of checking the [1st Print Priority Mode] check box is reduced.
1
Open the printer driver setup window. (P.29)
2
Select the 1st Print Priority mode.
1
1. Click the [Advanced Settings] tab.
2. Check the [1st Print Priority Mode] check
box.
2
68
A confirmation message appears.
Setting Paper Feed Speed
3.Click [Yes].
3
3
Complete the setting procedure.
Click [OK] in the printer driver setup window.
Adjusting the Paper Feed Speed
Adjust the paper feed speed when you want to make prints in synchronized timing with the operation of a unit
used in the later process (e.g., a paper rewinger) or according to the type of print data.
1
Open the printer driver setup window. (P.29)
2
Adjust the paper feed speed.
1
1. Click the [Advanced Settings] tab.
2. Adjust the print speed.
Adjust the print speed by moving the slide bar.
2
If the [Automatic Speed] check box is checked,
uncheck it.
The slide bar becomes effective.
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Chapter 2 Printing
3
Complete the setting procedure.
Click [OK] in the printer driver setup window.
NOTE
• When the [Automatic Speed] check box is checked, the printing speed automatically changes to an appropriate
one according to the print data transmission status.
(The printing speed automatically changes to 160 mm/sec, 120 mm/sec, or 80 mm/sec.)
IMPORTANT
• When glossy paper is used, the maximum printing speed is limited to 80 mm/sec.
When [Glossy Paper] is selected from the [Paper Type] pull-down menu, the following confirmation message
appears.
Click [OK].
• When you have changed glossy paper to a different type of paper, confirm the printing speed setting.
70
Setting Cutter
Setting Cutter
The procedure for setting the cutter is described below.
IMPORTANT
• When tag paper is used, a trace of cutting remains at the leading or trailing edge of paper.
• Full-label paper cannot be cut. If it is cut, a printer failure could result.
Setting the Auto Cutter
Set the auto cutter operation (cutting interval and position).
■ Setting the Cutting Interval
Can be to adjusted the paper cutting timing and interval.
1
Open the printer driver setup window. (P.29)
2
Set the auto cutter.
1
1. Click the [Cutter Settings] tab.
2
2. Check the [Auto Cutter] check box.
By default, this check box is checked.
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Chapter 2 Printing
3
Select the cutting timing(s) (for the beginning of printing and/or the end of printing).
1. To cut paper at the beginning of printing,
check the [Cut before the job] check box.
1
2
2. To cut paper at the end of printing, check
the [Cut after the job] check box.
By default, this check box is checked.
(Image of cut paper) Paper is cut at the beginning and the end of printing.
72
Setting Cutter
4
If you want to cut paper during printing, you need to specify the cutting timing and
interval.
Select either of the following two procedures according to the method of printing.
● When printing pages continuously or printing all pages of a document repeatedly
Paper is cut at intervals of the number of pages specified using the [Cut Interval] spinner.
1. Check the [Cut during the job] check box.
2. Select [During continuous printing or
repeat printing].
1
2
3. Specify the cutting interval using the [Cut
Interval] spinner.
3
(Image of cut paper) When the cutting interval is set to one page
(Image of cut paper) When the cutting interval is set to 3 pages
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Chapter 2 Printing
● When printing multiple copies of a document (on a page basis)
Paper is cut for each group of pages.
When the [Cut within the group] check box is checked, paper is cut within each group at intervals of the
number of pages specified using the [Cut Interval] spinner.
1. Check the [Cut during the job] check box.
2. Select [Group print cut].
1
2
3
4
3. To cut paper within each group, check
the [Cut within the group] check box.
4. Specify the cutting interval using the [Cut
Interval] spinner.
(Image of cut paper) When paper is not cut within each group
(Image of cut paper) When paper is cut within each group at intervals of one page
(Image of cut paper) When paper is cut within each group at intervals of two pages
74
Setting Cutter
5
Complete the setting procedure.
Click [OK] in the printer driver setup window.
The specified cutting interval takes effect.
■ Adjusting the Cutting Position
Can be adjusted the cutting position between the adjacent printed labels.
IMPORTANT
• Administrative privileges over this printer are required to configure settings of this printer.
If a user without administrative privileges proceeds with configuration of settings, a message ”You do not have
rights to printer management. Please contact your system administrator.” appears.
For more details, see “About [Utility] sheet setting requiring administrative privileges over this printer (P.39)”.
1
Open the Properties window of the printer driver. (P.30)
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Chapter 2 Printing
2
1
Adjust the cutting position.
1. Click the [Utility] tab.
2. Click [Cutter Adjustment].
2
The [Cutter Adjustment] dialog box appears.
3. Adjust the cutting position.
3
4
Adjust the cutting position by moving the slide
bar.
The center of the slidebar is the default position
(0.0mm). The more you slide the slider to the
left (- (minus)), the more the cutting position
moves in the Forward (Paper ejection side). The
more you slide the slider to the right (+ (plus)),
the more the cutting position moves in the
Backward (Paper feed side).
Can be adjusted the cutting position between
-10.0 mm and +10.0 mm in steps of 0.5 mm.
To restore the default setting of the cutting
position, click [Defaults].
4. Click [Send].
A confirmation message appears.
76
Setting Cutter
5. Click [Yes].
The adjusted cutting position takes effect.
5
3
Print a test pattern to make sure paper is cut at the center of the gap between labels.
Before making prints actually, print a test pattern to confirm the cutting position.
NOTE
• Print one of the following test patterns:
- Head position adjustment pattern (P.117)
- Setting values (P.131)
Operating the Manual Cut
Can be cut the paper manually when you do not use the auto cutter feature (the [Auto Cutter] check box is not
checked) or you have stopped printing temporarily.
IMPORTANT
• When printing is in progress, you cannot cut paper manually.
• When an error has occurred, you may not be able to cut paper depending on the type of the error.
• Do not pull the printed paper through the ejection slot. It could cause a printing failure
• When paper has stopped in a state where a label is located at the cutting position, you cannot cut paper
manually.
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Chapter 2 Printing
■ Operating the Cutter from the Printer Driver
1
Open the printer driver setup window. (P.29)
2
Operate the cutter.
1
1. Click the [Utility] tab.
2. Click [Manual Cut].
A confirmation message appears.
2
3. Click [Yes].
The cutter operates.
3
78
Setting Cutter
■ Operating the Cutter from the Status Monitor
1
Open the printer driver setup window. (P.29)
2
Start the status monitor.
1. Click the [Utility] tab.
1
2
3
1
2. Click [Start Status Monitor].
Operate the cutter.
1. Select [Manual Cut] from the [Manual
Cut] menu.
The cutter operates.
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Chapter 2 Printing
■ Operating the Cutter from the Operation Panel
1
Press and hold the Pause key for at least 2 seconds.
The cutter operates.
80
Registering Print Settings You Use Frequently
Registering Print Settings You Use
Frequently
It is possible to register the frequently used print settings in [Favorites]. Selecting a registered favorite from the
[Favorites List] allows you to make prints with the same print settings as usual.
IMPORTANT
• Up to ten print settings can be registered in [Favorites].
The settings configured on the [Page Setup] sheet, [Color] sheet, and [Advanced Settings] can be registered in
[Favorites].
• When the [Settings] screen of the printer driver was displayed from the application software, it is not possible to
register or delete settings in/from [Favorites]. To do so, display the [Settings] screen of the printer driver from the
[Devices and Printers] folder of Windows.
1
2
Open the printer driver setup window from the [Devices and Printers] folder. (P.30)
On the [Page Setup] sheet, [Color] sheet, [Cutter Settings] sheet, [Overlay Settings]
sheet, and [Advanced Settings], configure the settings you want to register.
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Chapter 2 Printing
3
1
2
Register the settings.
1. Click the [Page Setup] tab.
Make sure [Current Settings] is selected from
the [Favorites] pull-down list.
2. Click [Register/Delete...].
The [Register/Delete Favorites] dialog box
appears.
3
3. Enter a desired name in the [Setting File
Name] entry box and then confirm the
[Setting Contents].
Can be entered up to 16 characters.
Can not be used spaces and tabs.
4
Entry in the [Setting File Name] entry box is
mandatory.
4. Click [Register].
A confirmation message appears.
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Registering Print Settings You Use Frequently
5. Click [Yes].
5
6. Click [OK].
The print settings are registered in [Favorites].
6
NOTE
• Changing the Name of a Favorite
To change the name of a registered favorite, select it from the [Registered Settings List] and then click [Change
Name]. After changing the name, click [Register].
• Deleting a Favorite
To delete a registered favorite, select if from the [Registered Settings List], and then click [Delete].
• Confirming a Registered Favorite (Settings)
Clicking [Check Settings] on the [Page Setup] sheet allows you to confirm the print settings registered in
[Favorites].
Clicking [Copy] in the dialog box allows you to copy the print settings to the clipboard of the OS. To read the
copied print settings, paste them to the page of application software such as Notepad.
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Chapter 2 Printing
• Default Settings
Default settings are as follows:
Sheet Name
Page Setup
Color
Item Name
Setting
Paper Size
2 × 3 label/gap
Paper Type
Matte
Copies
1
Orientation
Portrait
180-degree Rotation
Off
Resolution
Input resolution 600dpi
Half-tone
Error Diffusion
Color Correction
Driver Correction
Monochrome Print
Off
Sharpness*
0 (Off )
Color Balance*
0 for all of Bk/C/M/Y
Brightness*
Normal
Density*
0
Contrast*
0
Auto Cutter
On
Cut before the job
Off
Cut after the job
On
Cut during the job
Off
Overlay Settings
Overlay
Off
Advanced Settings
Print Order
Ascend
1st Print Priority Mode
Off
Print Speed
160 mm/sec
Cutter Settings
*:Items in [Detailed Settings] dialog box
84
Changing Special Settings of Printer
Changing Special Settings of Printer
The function of [Special Settings] on the [Utility] sheet is described below.
Use [Special Settings] to change the special settings of the printer as required. Normally, it is not necessary to
change the settings.
There are two special settings.
[Ink Pre-fire On The Paper]
A very small quantity of ink is constantly discharged onto paper at regular intervals in order to maintain the print
head performance.
By default, the [Ink Pre-fire On The Paper] check box is checked (On). If this check box is unchecked, the printing
time increases due to an extra process for print head cleaning.
[Prevent Paper Rubbing Mode]
When printing a high-density image, you can increase the gap between the print head and paper to prevent
paper rubbing.
Check the printed result, and check the [Prevent Paper Rubbing Mode] check box to prevent paper rubbing if
necessary.
By default, this check box is not checked (Off ).
IMPORTANT
• Administrative privileges over this printer are required to configure settings of this printer.
If a user without administrative privileges proceeds with configuration of settings, a message ”You do not have
rights to printer management. Please contact your system administrator.” appears.
For more details, see “About [Utility] sheet setting requiring administrative privileges over this printer (P.39)”.
• When printing is in progress or an error has occurred, you cannot change any special setting.
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Chapter 2 Printing
1
Open the properties window of the printer. (P.30)
2
Display the [Special Settings] dialog box.
1. Click the [Utility] tab.
1
2. Click [Special Settings].
2
3
Change settings as needed.
The special settings of the connected printer (online
status) are displayed.
86
Changing Special Settings of Printer
NOTE
• When the computer cannot communicate with the printer (offline status), the special settings that the computer
received in the last communication (when the printer was in the online status) are displayed.
4
Send the changed special settings.
1. Click [Send].
A conformation message appears.
1
2. Click [Yes].
The changed special settings are sent to the
printer.
2
87
Chapter 2 Printing
5
Finish the special setting change procedure.
1. Click [Close].
1
88
Registering Paper Type
Registering Paper Type
Allows the user to adjust ink jetting amounts and register them along with the paper type of new paper.
IMPORTANT
• Up to ten custom paper types can be registered.
• Administrative privileges over this printer are required to configure settings of this printer.
If a user without administrative privileges proceeds with configuration of settings, a message ”You do not have
rights to printer management. Please contact your system administrator.” appears.
For more details, see “About [Utility] sheet setting requiring administrative privileges over this printer (P.39)”.
1
Display the properties window of the printer. (P.30)
2
Display the [Add Custom Paper Type] dialog box.
1. Click the [Utility] tab.
1
2. Click [Add Custom Paper Type].
2
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Chapter 2 Printing
3
Registering the new paper type name.
1. Type a desired name in the [Custom
Paper Type Name].
2. Click [Register].
1
A confirmation message appears.
2
3. Click [Yes].
The paper types are registered in [Item Names].
3
90
Registering Paper Type
4
Set ink jetting amounts for respective colors.
1. Select a registered paper type in the
[Paper Type Names].
1
2
3
4
5
2. Select a paper type from [Base Paper
Type].
Select from [Matte], [Matte AS], [Gloss], [Gloss
AS], and [Polypropylene].
3. Set ink jetting amounts for respective
colors.
Moving the slider to the left decreases the ink
jetting amount, and moving the slider to the
right increases the ink jetting amount.
Determine the ink jetting amounts optimum for
the selected type of paper after conducting the
print test several times.
4. Click [Register].
registration is completed.
5. Click [Close].
The print settings are registered in [Paper Type].
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Chapter 2 Printing
Registering TOF Level
Register TOF(Top of Form) sensor level of Label/Marker.
This function can effectively be used when an error of paper occurs repeatedly during paper loading. ("Paper jam",
"Paper empty", etc.)
IMPORTANT
• Administrative privileges over this printer are required to configure settings of this printer.
If a user without administrative privileges proceeds with configuration of settings, a message ”You do not have
rights to printer management. Please contact your system administrator.” appears.
For more details, see “About [Utility] sheet setting requiring administrative privileges over this printer (P.39)”.
• When printing is in progress or an error has occurred, you cannot register TOF sensor level.
1
Registering custom paper size as "Label/Marker(Custom Shape)". (P.42)
IMPORTANT
• It is not possible to adjust when there is no paper registered as [Label/Marker(Custom Shape)].
2
92
Display the properties window of the printer. (P.30)
Registering TOF Level
3
Execute [Register TOF Level].
1. Click the [Utility] tab.
1
2. Click [Register TOF Level].
2
3. Select the paper size for adjustment.
4. Click [OK].
3
Dialog box to prompt to set paper will appear.
4
4
Set the paper again. (P.12)
Set the paper leading edge to the paper alignment line.
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Chapter 2 Printing
5
Register TOF level.
1. Click [OK].
1
Printer wil begin the adjustment.
Do not operate the printer before the message
indicating that the adjustment of TOF sensor
level is completed appears.
When a dialog box to prompt to set the paper
4 to set the paper.
appears, go back to step
2. Click [OK].
2
94
Chapter 3
Maintenance
This chapter describes maintenance required to use the printer in good condition.
Checking Printer Status ...................................................................................................................................................... 96
Replacing Ink Tank ................................................................................................................................................................. 99
Replacing Maintenance Cartridge .............................................................................................................................106
Cleaning Print Head ............................................................................................................................................................113
Adjusting Print Head Position .......................................................................................................................................117
Checking Setting Values...................................................................................................................................................131
Maintaining Ink Quality ....................................................................................................................................................134
Cleaning Printer .....................................................................................................................................................................139
Chapter 3 Maintenance
Checking Printer Status
The status monitor allows you to check the current status of the printer,
There are four types of images to inform the status of the printer.
Displayed when the printer is in normal status.
The printer is online and ready to print.
Displayed when the printer is offline.
Displayed when a warning has been issued.
A warning message is displayed for the Status Information but printing can continue.
Troubleshoot the problem as required.
Displayed when a error has been issued. An error message is displayed for the Status
Information, and printing cannot be done in this status. Troubleshoot the problem as
required.
96
Checking Printer Status
NOTE
• The status monitor allows you to check the current status of the printer, print status, ink information, and
maintenance cartridge information.
• Cancelling Printing
To cancel printing, click [Cancel Print Job] on the status monitor.
Printing is canceled, and the currently printing job and the jobs that are under processing or receiving in the
printer are also abandoned, along with all print data in process in the computer.
• Viewing the Status Information
The Status Information indicates the status of the printer by displaying the following four icons and messages.
Information
Warning message (P.168)
Operator Call Error message (P.163)
Service Call Error message (P.167)
How to Start and Display the Status Monitor
This section describes how to start and display the Status Monitor.
1
Open the Start menu and select the desired start option.
1. Select one of the followings.
[Start During Printing]
The Status Monitor automatically starts when a
print job starts. (This is the default setting.)
[Start With Windows]
The Status Monitor starts when Windows starts.
A dot symbol (
item.
) marks the currently selected
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Chapter 3 Maintenance
2
Open the View menu and select the desired option.
1. Select one of the followings.
[Start With Popup]
Open and display the Status Monitor window.
(This is the default setting.)
[Minimize at Start]
Minimize and store the open Status Monitor
window on the taskbar.
[Start at Task Tray]
Create an icon for the open Status Monitor
window and stores the icon in the task tray.
A dot symbol (
item.
) marks the currently selected
NOTE
• To start the status monitor, click [Start Status Monitor] on the [Utility] sheet.
• When an error occurs, the status monitor pops up automatically.
• To display the window always on the top, click [Always Show On Top] to attach the checkmark at the beginning
of the name of this selection. The Status Monitor will appear semi-transparent on the screen.
98
Replacing Ink Tank
Replacing Ink Tank
If an ink tank of a certain color is out of ink, the corresponding Ink lamp lights up and an error message “xxxx ink
empty” appears on the status monitor.
The procedures for replacing the ink tank and checking the ink condition are described below.
Replacing the Ink Tank
When an ink tank is out of ink, replace it following the procedure described below.
CAUTION
• For safety, keep ink tanks out of the reach of children.
• If a child licks or swallows ink by mistake, consult a physician immediately.
IMPORTANT
• Use of ink which is not genuine could result in a reduction in print quality or a printer failure.
• Fixing a printer failure resulting from use of an ink tank which is not genuine should be paid for even within the
maintenance contract period or warranty period.
• Replace each ink tank as quickly as possible. Do not leave the printer for a long period with any ink tank removed.
• Do not leave ink tanks in a place subjected to high temperatures for a long period. They could deform.
• Store ink tanks in a place not subjected to direct sunlight.
• In order to keep high quality, install each ink tank in the printer before expiration of the “installation deadline”
indicated on the shipping box. In addition, it is recommended that the ink tank be used up within six months
once it is unpacked.
NOTE
• Inks other than black ink may be used when characters represented only in black are printed or black-andwhite prints are made. Also, cleaning performed to maintain the performance of this printer and strong cleaning
consumes all color inks. When a tank is out of ink, replace it with a new one as soon as possible.
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Chapter 3 Maintenance
1
Confirm the ink tank which is out of ink.
(Indication by Ink lamp)
The Ink lamp lights up when the corresponding
ink tank is out of ink.
(Indication on the status monitor)
An error message “XXXX ink empty” appears on
the status monitor.
(XXXX: Black, Cyan, Magenta, or Yellow)
100
Replacing Ink Tank
2
Open the ink tank cover.
3
Remove the empty ink tank.
Push the ink tank lock knob (A) and raise the ink
tank to remove it.
A
IMPORTANT
• Handle the ink tank carefully so that your clothes and the area around the printer are not stained with ink.
• Dispose the used ink tank according to the local regulations.
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Chapter 3 Maintenance
4
Have the ink tank ready.
1. Take out a new ink tank from the plastic
bag.
2. Hold the ink tank with the orange
protective cap up.
Do not remove the orange protective cap at
this time.
3. Shake the ink tank (about 10 times) about
5 cm to the left and right respectively.
Shake the ink tank with the orange protective
cap attached.
102
Replacing Ink Tank
4. Remove the orange protective cap as
shown in the figure.
Remove the protective cap while holding it as
shown so that your fingers are not stained with
ink.
Dispose the removed protective cap according
to the local regulations.
IMPORTANT
• Do not press on the sides of the ink tank. Ink could leak.
• Do not touch the ink tank contacts. The printer could fail in operation/
printing.
• Do not touch the ink supply opening. Ink could not be supplied properly.
• Do not shake the ink tank with the ink supply opening down. Ink leaking
from the ink supply opening could stain your clothes or the area around
the printer.
• Be careful not to stain your clothes or the area around the printer with the ink remaining on the removed
protective cap.
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Chapter 3 Maintenance
5
Install the ink tank in the printer.
1. Insert the ink tank in the slot in the printer
with the ink supply opening down.
Before installing each ink tank, confirm the ink
color according to the label.
2. Press on the top of the ink tank until the
ink tank clicks.
IMPORTANT
• Install the ink tank at correct position according to the label.
If any ink tank is installed at a wrong position, the printer cannot print. In addition, ink colors could be mixed,
resulting in a printing failure.
• If any one of the ink tanks is not installed, the printer cannot print. Be sure to install all ink tanks.
• Once you installed an ink tank, do not remove or reinstall it before the replacement timing or ink refreshing
timing is reached.
6
104
Close the ink tank cover.
Replacing Ink Tank
Checking the Ink Condition
The ink condition can be checked by the Ink Lamps and the ink information displayed on the status monitor.
Indication by Ink
lamp
Indication on status monitor
Status
Lit
• The ink tank must be replaced (empty).
• The ink tank is faulty.
Blinking
• The ink tank is short of ink.
Remaining ink level: About 10%
(It is recommended to have a new ink
tank ready.)
Off
• The ink tank is sufficient of ink.
The pictures of ink tanks shown on the status monitor stand for yellow (Y), magenta (M), cyan (C), and black (Bk) ink
tanks from left.
IMPORTANT
• For how to get a new ink tank, contact the dealer.
• After a warning message “XXXX ink low” (“XXXX”: Black, Cyan, Magenta, or Yellow) is displayed, the number of
print head cleaning increases and therefore the printing time also increases.
To prioritize printing time, replace an ink tank with less remaining ink with new one.
105
Chapter 3 Maintenance
Replacing Maintenance Cartridge
When the maintenance cartridge becomes full of collected ink, the Maintenance Cartridge lamp lights up and a
message “Maintenance cartridge full” appears on the status monitor.
The procedures for replacing the maintenance cartridge and checking the status of the maintenance cartridge are
described below.
Replacing the Maintenance Cartridge
When the maintenance cartridge becomes full, replace it with a new one following the procedure described below.
CAUTION
• For safety, keep the used maintenance cartridge out of the reach of children.
• If a child licks or swallows ink, consult a physician immediately.
IMPORTANT
• Do not leave the printer for a long time with the maintenance cartridge removed.
• Do not insert or remove the maintenance cartridge except when replacing it.
• Put the used maintenance cartridge in the attached plastic bag, zip the plastic bag closed completely, and then
dispose it.
• Do not shake or strongly press on the maintenance cartridge or hold
it with the ink inlet down. Ink leaking from the ink inlet could stain
your clothes or the area around you.
106
Replacing Maintenance Cartridge
1
Unbox the new maintenance cartridge.
1. Open the shipping box.
2. Take the maintenance cartridge out of
the shipping box.
2
Pull out the transport unit from the printer.
1. Raise the transport unit lever.
2. Pull this lever while holding the printer
with one hand so that it does not move.
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Chapter 3 Maintenance
3. Pull out the transport unit with both
hands as shown in the figure.
CAUTION
• When pulling the transport unit out of the printer, hold it firmly with both hands so that it does not fall.
• Do not put your hands into inside of the printer, except for
replacing maintenance cartridges. Failures or physical injury
could result. Further, your hands or clothing may get dirty with
ink adhered inside of the printer.
IMPORTANT
• When pulling the transport unit out of the printer or inserting it in the printer, be careful not to hit it strongly
against the table or shelf. The surface of the table or shelf could be damaged.
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Replacing Maintenance Cartridge
3
Pull out the maintenance cartridge filled with ink.
1. Slowly pull out the maintenance
cartridge.
2. Put the removed maintenance cartridge
in the plastic bag.
A new maintenance cartridge comes with a
plastic bag for putting a used maintenance
cartridge in it.
3. Zip the plastic bag closed completely.
IMPORTANT
• Do not shake or strongly press on the maintenance cartridge or hold it with the ink inlet down. Ink leaking from
the ink inlet could stain your clothes or the area around you.
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Chapter 3 Maintenance
4
Install the new maintenance cartridge.
Insert the maintenance cartridge as far as it
will go.
5
Set the transport unit in the printer.
1. Slowly insert the transport unit as far as it
will go.
110
Replacing Maintenance Cartridge
2. Push the transport unit lever until it clicks.
CAUTION
• When inserting the transport unit, be careful not to get your fingers caught between the transport unit
and the main body of the printer.
IMPORTANT
• Do not store the used maintenance cartridge with the ink inlet down. Ink leaking from the ink inlet could stain
your closes or the area around you.
• Dispose the used maintenance cartridge according to the local regulations.
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Chapter 3 Maintenance
Checking the Status of the Maintenance Cartridge
The status of the maintenance cartridge can be checked by the Maintenance Cartridge Lamp and the maintenance
cartridge information displayed on the status monitor.
Indication by
Maintenance
Cartridge lamp
Display on status monitor
Status
Lit
• The maintenance cartridge must be
replaced (it is full).
• The maintenance cartridge is faulty.
Blink
• The maintenance cartridge has a small
free space.
Free space: About 10%
(It is recommended to have a new
maintenance cartridge ready.)
Off
• The maintenance cartridge has a
sufficient free space.
IMPORTANT
• For how to get a new maintenance cartridge, contact the dealer.
112
Cleaning Print Head
Cleaning Print Head
If the printed result is faint, print head nozzles may be clogged with paper dust, etc. When nozzles are clogged,
carry out cleaning.
IMPORTANT
• When printing is in progress or an error has occurred, cleaning can not be carried out .
• When cleaning is in progress, do not carry out any other operation.
• Since cleaning consumes inks, carry it out only when necessary. Note that strong cleaning consumes more ink
than normal cleaning (light cleaning).
Carrying out Normal Cleaning (Light Cleaning)
The procedure for carrying out normal cleaning (light cleaning) is described below.
1
Open the printer driver setup window. (P.29)
2
Carry out light cleaning.
1
2
1. Click the [Utility] tab.
2. Click [Light Cleaning].
A confirmation message appears.
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Chapter 3 Maintenance
3. Confirm the displayed message and then
click [Yes].
Light cleaning starts.
3
NOTE
• If the symptom persists even after completion of light cleaning, carry out strong cleaning (P.115)
• Carrying out Cleaning during Printing
You can stop printing temporarily to carry out cleaning.
1. Press the Pause key.
2. Select [Light Cleaning] or [Strong Cleaning] from the [Cleaning] menu on the status monitor.
114
Cleaning Print Head
Carrying out Strong Cleaning
If the symptom persists even after completion of normal cleaning (light cleaning), carry out strong cleaning.
IMPORTANT
• Since strong cleaning consumes more ink than normal cleaning (light cleaning), carry it out only when necessary.
1
Open the printer driver setup window. (P.29)
2
Carry out strong cleaning.
1
2
1. Click the [Utility] tab.
2. Click [Strong Cleaning].
A confirmation message appears.
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Chapter 3 Maintenance
3. Select ink colors corresponding to the
nozzles you want to clean.
[All Colors]
Select this radio button to clean nozzles for all
colors together.
[Specified Colors]
The nozzles corresponding to the check boxes
which are checked will be cleaned.
3
4. Click [Send].
4
5. Confirm the displayed message and then
click [Yes].
Strong cleaning starts.
5
NOTE
• If Strong cleaning fails to solve the problem, there could be some other problems. Contact the dealer.
116
Adjusting Print Head Position
Adjusting Print Head Position
If a color shift is found in the printed result, adjust the print head position.
To adjust the print head position, print adjustment patterns and enter adjustment values while looking at the
printed adjustment patterns.
IMPORTANT
• Administrative privileges over this printer are required to configure settings of this printer.
If a user without administrative privileges proceeds with configuration of settings, a message ”You do not have
rights to printer management. Please contact your system administrator.” appears.
For more details, see “About [Utility] sheet setting requiring administrative privileges over this printer (P.39)”.
• Make sure exclusive paper for color label printer, which is equal to or larger than 1 inch × 1.5 inch in size, is set in
the printer. If the paper size is smaller than 1 inch × 1.5 inch, adjustment patterns cannot be printed.
• When printing is in progress or an error has occurred, cannot be adjusted the print head position.
NOTE
• After completion of printing of adjustment patterns, paper is cut automatically regardless of the auto cutter
setting.
1
Check the print paper.
Use exclusive paper for color label printer which is equal to or larger than 1 inch × 1.5 inch in size.
2
Open the properties window of the printer. (P.30)
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Chapter 3 Maintenance
3
Display the [Print Head Position Adjustment] dialog box.
1. Click the [Utility] tab.
1
2. Click [Print Head Position Adjustment].
2
NOTE
• Clicking [The details of the adjustment method are here] in the [Print Head Position Adjustment] dialog box will
display the help screen showing the print head adjustment method.
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Adjusting Print Head Position
4
1
[Step 1] Print adjustment patterns.
1. Make sure the printer is not operating
and then click [Print].
A confirmation message appears.
2. Confirm the displayed message, and then
click [Yes].
Printing of adjustment patterns starts.
2
3. If adjustment patterns have been printed
normally, click [Yes].
3
If you select [No], adjustment patterns will be
printed again.
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Chapter 3 Maintenance
5
Check the print head adjustment patterns.
Check whether inks are injected from the print head normally, and the print head position is not deviated.
The print head adjustment patterns include a “print head position adjustment pattern (portrait)” for
measuring the print head deviation in the transport direction, a “print head position adjustment pattern
(landscape)” for measuring the print head deviation in the direction perpendicular to the transport
direction, and a black frame for checking the reference position of each ink.
Printer S/N: XXXXXXXXXX
K
Transport
direction
C
Y
-32
+32 -32
+32 -32
+32
-28
+28 -28
+28 -28
+28
-24
+24 -24
+24 -24
+24
-20
+20 -20
+20 -20
+20
-16
+16 -16
+16 -16
+16
-12
+12 -12
+12 -12
+12
-8
+8 -8
+8
-8
+8
-4
+4 -4
+4
-4
+4
0
0
0
Printer S/N: XXXXXXXXXX
+4
+8
+12
+16
+20
+24
+28
-4
-8
-12
-16
-20
-24
-28
+4
+8
+12
+16
+20
+24
+28
-4
-8
-12
-16
-20
-24
-28
+4
+8
+12
+16
+20
+24
+28
-4
-8
-12
-16
-20
-24
-28
0
K
0
C
0
Y
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Adjusting Print Head Position
6
[Step 2] Check the reference position.
Check whether the black frame is centered on the paper.
If the black frame is not centered, adjust the reference position. (Normally, it is not necessary to adjust the
reference position.)
1. Check whether the black frame is
centered on the paper.
The top line of the black frame must be located
1.5 mm below the upper edge of the paper, and
the left line of the black frame must be located
3.5 mm away from the left edge of the paper. If
the black frame is deviated significantly, adjust
the reference position (P.121)
2
2. Click [Proceed to Step 3].
NOTE
• Adjusting the Reference Position
When the reference position is correct, the top line of the black frame is located 1.5 mm below the upper edge
of the paper and the left line of the black frame is located 3.5 mm away from the left edge of the paper. Adjust
the reference position only when it is deviated significantly.
Vertical adjustment:
If the black frame is shifted upward, specify a
negative (-) value. If the black frame is shifted
downward, specify a positive (+) value.
Click the radio button (A) and then specify the
adjustment value.
Horizontal adjustment:
If the black frame is shifted leftward, specify a
positive (+) value. If the black frame is shifted
rightward, specify a negative (-) value.
Click the radio button (W) and then specify the
adjustment value.
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Chapter 3 Maintenance
- To specify the adjustment value, move the slider or enter a value directly in the entry box (spinner) interlocked
with the slider.
- Changing the value by 1 will move the black frame 0.0212 mm upward/downward/leftward/rightward.
- The vertical adjustment range is from -32 to +32, and the horizontal adjustment range is from -30 to +30.
However, the adjustment range may be limited depending on the current setting. Specify the adjustment
value between and shown on the slider scale.
- To retry from [Step 1] (printing of adjustment patterns), click [Return to Step 1].
7
[Step 3] Adjust the print head position for black.
Adjust the print head position for black while looking at the adjustment pattern [K].
+28
-28
+24
-24
+20
-20
+16
-16
+12
-12
+8
-8
-4
+4
0
1. Read the vertical adjustment value in the
adjustment pattern [K].
+4
The adjustment value is found on the left of the
magenta and black lines which appear to be
connected most smoothly (without steps).
For example, in the pattern shown on the left,
the adjustment value is +3.
2. Click the radio button (B) and then specify
the vertical adjustment value.
2
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Adjusting Print Head Position
0
+4
-4
+4
+8
+12
+16
+20
+24
+28
-8
-12
-16
-20
-24
-28
3. Read the horizontal adjustment value in
the adjustment pattern [K].
The adjustment value is found at the top of the
magenta and black lines which appear to be
connected most smoothly (without steps).
For example, in the pattern shown on the left,
the adjustment value is +4.
4. Click the radio button (X) and then
specify the vertical adjustment value.
4
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Chapter 3 Maintenance
5. Click [Proceed to Step 4].
5
NOTE
• To specify the adjustment value, move the slider or enter a value directly in the entry box (spinner) interlocked
with the slidebar.
• The vertical adjustment range is from -32 to +32, and the horizontal adjustment range is from -30 to +30.
However, the adjustment range may be limited depending on the current setting. Specify the adjustment value
between and shown on the slider scale.
• To retry from [Step 2] (adjustment of the reference position), click [Return to Step 2].
8
[Step 4] Adjust the print head position for cyan and yellow.
Adjust the print head position for cyan while looking at the adjustment pattern [C], and adjust the print
head position for yellow while looking at the adjustment pattern [Y].
+28
-28
+24
-24
+20
-20
+16
-16
+12
-12
+8
-8
0
-4
+4
124
1. Adjust the print head position for cyan.
Read the vertical adjustment value on
the adjustment pattern [C].
+4
The adjustment value is found on the left of the
magenta and cyan lines which appear to be
connected most smoothly (without steps).
For example, in the pattern shown on the left,
the adjustment value is +3.
Adjusting Print Head Position
2. Click the radio button (C) and then
specify the vertical adjustment value.
2
0
+4
-4
+4
+8
+12
+16
+20
+24
+28
-8
-12
-16
-20
-24
-28
3. Read the horizontal adjustment value on
the adjustment pattern [C].
The adjustment value is found at the top of the
magenta and cyan lines which appear to be
connected most smoothly (without steps).
For example, in the pattern shown on the left,
the adjustment value is +4.
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Chapter 3 Maintenance
4. Click the radio button (Y) and then
specify the horizontal adjustment value.
4
5. Adjust the print head position for yellow.
(Adjustment pattern [Y])
Read the vertical and horizontal
adjustment values in the same manner
as cyan and then click radio buttons (D)
and (Z) one after another to specify the
vertical and horizontal adjustment values.
5
NOTE
• To specify the adjustment value, move the slider or enter a value directly in the entry box interlocked with the
slider.
• The vertical adjustment range is from -32 to +32, and the horizontal adjustment range is from -30 to +30.
However, the adjustment range may be limited depending on the current settings. Specify the adjustment value
between and shown on the slider scale.
• To retry from [Step 3] (adjustment of the print head position for black), click [Return to Step 3].
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Adjusting Print Head Position
9
[Step 5] Send the adjustment values to the printer.
1. Click [Send].
A confirmation message appears.
1
2. Click [Yes].
The print head position is adjusted.
2
3. Click [OK].
3
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Chapter 3 Maintenance
10 Print adjustment patterns again.
1
1. Click [Print].
A confirmation message appears.
2. Confirm the displayed message and then
click [Yes].
Printing of adjustment patterns starts.
2
3. When adjustment patterns have been
printed normally, click [Yes].
3
If you select [No], printing patterns will be printed
again.
11 Check the adjustment patterns after adjustment of the head position.
Make sure the lines of each color are smoothly connected at “0” on the adjustment patterns.
If the lines appear to be out of alignment (stepped), readjustment is required.
128
Adjusting Print Head Position
12 Complete the print head position adjustment procedure.
1. Click [Close].
A confirmation message appears.
1
2. Click [Yes].
2
129
Chapter 3 Maintenance
130
Checking Setting Values
Checking Setting Values
Can be output the information about the current settings of this printer.
Select the printer or a file (*.txt) as the output destination.
IMPORTANT
• When outputting the setting information to the printer, make sure exclusive paper for color label printer, which is
equal to or larger than 2 inch × 3 inch in size, is set in the printer. If the paper size is smaller than 2 inch × 3 inch,
the setting information cannot be printed.
• When printing is in progress or an error has occurred, the setting information cannot be printed.
NOTE
• When printing of the setting information is completed, paper is automatically cut regardless of the auto cutter
setting.
1
When outputting the setting information, check the size of the print paper.
2
Open the printer driver setup window. (P.29)
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Chapter 3 Maintenance
3
1
Output the current settings.
1. Click the [Utility] tab.
2. Click [Output Setting Value].
The [Output Setting Value] dialog box appears.
2
3. Select an output destination.
3
4
When you selected the “Output to file”:
Click [Reference], and select the storage
location of the file.
4. Click [Proceed].
The setting values are output.
132
Checking Setting Values
NOTE
• How to Read the Output Setting Values
SCL-2000P
Printer Serial Number
XX XXXX
Firmware ROM Version
Ver.XX.XX
Date and Time(d/m/y)
dd/XXX/20XX XX:XX
Printhead Position Adjustment-V
X
dot
X
dot
X
dot
X
dot
X
dot
X
dot
X
dot
Printhead Position Adjustment-H
X
dot
Cut Position
X
mm
Ink Pre-fire on the Paper
ON
Prevent Paper Rubbing Mode
OFF
InkRefresh LastDate
dd/XXX/20XX XX:XX
Sleep Timer Setting
X
min
Power Off Timer Setting
X
min
Ethernet Information
Use DHCP
OFF
Mac Address
dd/XXX/20XX XX:XX
IP Address
X
Subnet Mask
X
Default Gateway
X
Ink Level Detection Mode
Enabled
Black Ink Tank
Enabled
Cyan Ink Tank
Enabled
Magenta Ink Tank
Enabled
Yellow Ink Tank
Enabled
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Chapter 3 Maintenance
Maintaining Ink Quality
Ink needs to be stirred periodically to keep its density uniform.
When the warning message “Ink refresh timing” appears, take an appropriate action.
IMPORTANT
• When the warning message “Ink refresh timing” appears, carry out ink refreshing. It is not necessary to carry out
ink refreshing until this message appears.
• Ink refreshing consumes ink.
• Administrative privileges over this printer are required to perform ink refreshing.
• Even if the warning message “Ink refresh timing” appears, it is possible to continue printing until the error
message “Exceeding ink refresh timing” appears 30 days later.
134
Maintaining Ink Quality
1
Open the printer driver setup window. (P.29)
2
Carry out ink refreshing.
1
1. Click the [Utility] tab.
2. Click [Ink Refresh].
A confirmation message appears.
2
3. Click [Yes].
3
135
Chapter 3 Maintenance
4. Click [OK].
Confirm the ink tank handling precautions.
4
5. Carry out the procedure for stirring
the ink in each ink tank following the
displayed procedure.
Stir ink in all ink tanks.
When shaking the ink tank, be sure to hold it
with the ink supply opening up.
Do not install the ink tank at this time.
IMPORTANT
• Do not press on the sides of the ink tank. Ink could leak.
• Do not touch the ink tank contacts. The printer could fail in operation/
printing.
• Do not touch the ink supply opening. Ink could not be supplied properly.
136
Maintaining Ink Quality
• Do not shake the ink tank with the ink supply opening down. Ink leaking
from the ink supply opening could stain your clothes or the area around
the printer.
6. When you have finished the procedure,
click [OK].
A confirmation message appears.
6
7. Click [OK].
Ink refreshing starts.
Do not operate the printer before the screen for
step8 appears.
7
IMPORTANT
• When ink refreshing is in progress, observe the following precautions:
- Do not turn off the printer.
- Do not open/close the ink tank cover and transport unit lever.
- Do not operate other controls and components of the printer.
NOTE
• When the message “Maintenance cartridge full” appears, replace the maintenance cartridge with a new one, and
then click [Retry]. For how to replace the maintenance cartridge, see “Replacing Maintenance Cartridge (P.106)”.
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Chapter 3 Maintenance
8. When the screen shown on the left
appears, install the ink tanks.
After installing the ink tanks, closing the ink tank
cover will start ink filling automatically.
Do not operate the printer before the message
“Ink refresh completed” appears.
IMPORTANT
• Install the ink tanks at correct positions according to the labels attached on them.
If any ink tank is installed at a wrong position, the printer cannot print. In addition, ink colors could be mixed,
resulting in a printing failure.
• If any one of the ink tanks is not installed, ink refreshing cannot be completed.
• Be sure to install all ink tanks.
When ink filling is in progress, observe the following precautions:
- Do not turn off the printer.
- Do not open/close the ink tank cover and transport unit lever.
- Do not operate other controls and components of the printer.
NOTE
• When the message “Maintenance cartridge full” appears, replace the maintenance cartridge with a new one, and
then click [Retry]. For how to replace the maintenance cartridge, see “Replacing Maintenance Cartridge (P.106)”.
• When the message “xxxx ink empty” appears, replace the empty ink tank with a new one, and then click [Retry].
For how to replace the ink tank, see “Replacing Ink Tank (P.99)”.
9. When the message “Ink refresh
completed” appears, click [OK].
9
138
Cleaning Printer
Cleaning Printer
Clean the printer periodically to preserve the print quality and prevent troubles.
WARNING
• When cleaning the printer, do not use a flammable solvent such as alcohol or thinner.
If it is brought into contact with the electric parts inside the printer, a fire or electric shock could result.
Cleaning the exterior of the printer
To preserve the print quality, clean the exterior of the printer periodically.
CAUTION
• Before cleaning the printer, be sure to turn it off and unplug the power cord.
1
Turn off the printer. (P.7)
IMPORTANT
• While the Power lamp is lit or blinking, do not remove the power plug from the outlet. A printer failure could
result.
2
Disconnect the power cord and interface cable.
139
Chapter 3 Maintenance
3
Wipe the exterior clean with a damp cloth wrung out thoroughly.
4
Connect the power cord and interface cable.
140
Cleaning Printer
Cleaning the Transport Unit
If printed paper is stained or paper cannot be fed properly, the transport unit may be stained. Clean the transport
unit periodically.
1
Pull the transport unit out of the printer.
1. Raise the transport unit lever.
2. Pull this lever while holding the printer
with one hand so that it does not move.
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Chapter 3 Maintenance
3. Pull out the transport unit with both
hands as shown in the figure.
CAUTION
• When pulling the transport unit out of the printer, hold it securely with both hands so that it does not fall
down.
• Do not put your hands into inside of the printer, except for
replacing maintenance cartridges. Failures or physical injury
could result. Further, your hands or clothing may get dirty with
ink adhered inside of the printer.
IMPORTANT
• When pulling the transport unit out of the printer or inserting it in the printer, be careful not to hit it strongly
against the table or shelf. The surface of the table or shelf could be damaged.
142
Cleaning Printer
2
Wipe the transport unit clean with a damp cloth wrung out thoroughly.
1. Open the paper set lever.
Remove paper if it is still in the printer. (P.15)
2. Wipe ink and paper dust off the transport
area, paper guides, and paper set lever.
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Chapter 3 Maintenance
3. Remove the paper retainer (A).
A
4. Turn over the paper retainer (A), and
wipe ink and paper dust off on the back
surface.
B
144
C
D
5. Wipe ink and paper dust off the sensors
(B, C, and D).
Cleaning Printer
To clean the sensors (C and D), pass a cloth
under them.
IMPORTANT
• Do not use a paper towel or tissue. If a torn piece or dust of the paper towel or tissue enters inside of the printer,
a printer failure could result.
3
Mount the paper retainer.
A
Align the mark ( ) indicated on the paper
retainer with the mark ( ) indicated on the
printer frame.
4
Set paper. (P.12)
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Chapter 3 Maintenance
146
Chapter 4
Troubleshooting
Here are explanations of actions required for dealing with problems that occur while using this printer.
For Troubleshooting Operations .................................................................................................................................148
List of Error Messages/Warning Messages ...........................................................................................................162
Chapter 4 Troubleshooting
For Troubleshooting Operations
Here are explanations of actions required for dealing with problems that occur while using this printer.
If problems persist after trying these procedures, contact the dealer.
Status Lamp Lights up Orange
When an error occurs in the printer requiring actions the Status Lamp of the Operation Panel will light up orange
(operator call error).
The error details and actions required can be confirmed with the Status Monitor.
After selecting the message in [Status Information], click [Display the details of the selected status] (Alternatively,
double-click the message of the [Status Information]).
148
For Troubleshooting Operations
IMPORTANT
• For information on the details of the messages displayed on the Status Monitor and how to deal with errors, refer
to “List of Error Messages/Warning Messages (P.162)”.
• When error messages are displayed, the printer will automatically go offline.
Depending on the type of error, even after handling the error, there are cases where it will not go online
automatically. In this case, press the pause key and bring it online.
• If multiple errors occur simultaneously, the errors will be shown in order from the importance. Handle all of the
errors.
149
Chapter 4 Troubleshooting
Status Lamp Is Flashing Orange
When an error occurs in the printer and normal operation is not possible, the Status Lamp of the Operation Panel
will flash orange (service call error).
Handle accordingly:
1
Turn off the printer. (P.7)
2
After the Power Lamp goes off, turn the power on again.
3
If an error occurs after turning on the power again, contact the dealer.
When contacting, inform them of the error number (4 digits) displayed on the Status Monitor.
150
For Troubleshooting Operations
Power Does not Turn on
Points to Confirm
Solution
Is the AC adapter and power cord
properly connected?
After confirming that the AC adapter and power cord are properly
connected, insert the power plug firmly into the power outlet.
Is the power outlet supplying
electricity?
Try plugging in other electric appliances. If it works properly, a printer
failure is possible. Contact the dealer.
Printing Does not Start/Complete
Points to Confirm
Solution
Did an error occur?
Double-click the message of the [Status Information] displayed on the
Status Monitor and operate according to the directions given.
Is it connected with the computer?
Connect the computer and the printer correctly with the interface
cable.
Is the printer for printing correctly
selected?
Select the printer to be used with the [Printing] dialog box.
Are you printing something such as a
large image?
If the Status Lamp (green) is flashing, the data is still being processed.
stand by.
Are you printing for long period?
When printing for long period the print head temperature will rise.
To protect the head, printing operations will be interrupted. After a
while printing will resume.
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Chapter 4 Troubleshooting
Points to Confirm
Are the port settings correct?
Solution
Confirm the port settings with the following steps:
1. Click on [Devices and printers] from the Windows [Start] menu.
For Windows 8:
Move the pointer to the top right or lower right corner of the
screen to show the “charm bar” and tap or click [Settings], [Control
Panel], [Hardware and Sound], and [Devices and Printers] in order.
2. Right-click the printer icon and select [Printer Properties].
The properties window will appear.
3. Click on the [Ports] tab and confirm that the port is correctly selected.
e.g.) For USB connection : USBnnn (“nnn” represents numbers)
For network connection : SCnnnnnn (“nnnnnn” represents
numbers)
If the setting is incorrect, set it again correctly.
If the port to be used is not available, uninstall the printer driver
and install them again.
4. Click [OK].
(When you are connected within a
network environment)
Make sure that the computer and this printer is installed on the same
network according to the next steps:
Are the printer and computer
configured on the same network?
(Confirming the IP address)
1. Confirm this printer's IP address.
Start the network utility.
When the network utility starts, the printer used will be detected
and the configured IP address will be displayed
2. Confirm this computer's IP address.
1) Enter “cmd” in the “Search programs and files” of the [Start]
menu.
For Windows 8:
Move the pointer to the upper right corner (or lower right
corner) of the Windows start screen to display the “charm bar”
and enter “cmd” into [Search].
2) In the window started, enter “ipconfig/all”.
3) After confirming the IP address, close the screen.
152
For Troubleshooting Operations
As a result of confirming the IP addresses, if the printer and computer
are not on the same network, it is necessary to change the printer's IP
address according to the following steps and add a new port.
(Changing the printer's IP address)
Start the network utility and change this printer's IP address. (P.190)
(Adding a new port)
1. Click [printers and devices] from the Windows [Start] menu.
For Windows 8:
Move the pointer to the top right or lower right corner of the
screen to show the “charm bar” and tap or click [Settings], [Control
Panel], [Hardware and Sound], and [Devices and Printers] in order.
2. Right-click the printer icon and select [Printer Properties].
The properties window will appear.
3. Click on the [Ports] tab and click [Add port].
4. Select [CIPN Port] and click [New Port...].
The [CIPN Port] dialog box will be displayed.
5. Click [Search for Printers].
This printer will appear in [List of Printers].
If this printer is not displayed, click [Specify range of search] and
search for the IP address.
6. Enter the new port name in the [destination name].
7. Click [OK].
Is the test pattern printed?
From the [Utility] sheet of the printer driver, try performing the print
out of a head position adjustment pattern or print the configured
values.
If printed, confirm the configuration and operation procedures of
the application software and confirm the contents of the data to be
printed.
Are there problems occurring with
the computer?
Print after restarting the computer.
Also, delete any print jobs left over when starting.
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Chapter 4 Troubleshooting
Points to Confirm
Is the computer's configuration
for suspend or sleep state set to
something other than “none”?
Solution
Configure the time value that the computer goes into suspend or
sleep to “none”.
When the computer resumes operation from suspend or sleep, data
sent from the computer will be discarded.
The time value for the computer's suspend or sleep condition is
configured in the [Power Supply Options] of the [Control Panel].
Is “no ink” displayed even though an
ink tank with remaining volume is
set?
Set the ink tank again.
Paper Does not Feed Properly
Points to Confirm
Solution
Is the dedicated paper being used?
Use dedicated paper.
Do not use paper other than dedicated paper. It can cause paper jams
and malfunctions.
Is the paper leading edge folded or
curled?
If the paper leading edge is folded or curled, the paper will not feed
properly. Also, it can cause paper jams and malfunctions.
Is the label's adhesive loose?
Do not use paper when the labels are loose. It can cause malfunctions.
Is the paper guide adjusted to the
paper width?
Adjust the paper guide to the paper width. (P.12)
Is the transport area stained?
If the transport area is stained by paper dust or ink, paper jams are
more likely to occur. Clean the transport area regularly. (P.141)
154
For Troubleshooting Operations
Improving the Print Quality
Condition
Streaks appears in the print result.
Solution
Confirm that the paper set (size, shape, and type) matches the paper
(size, shape, and type) configured by the application software or printer
driver.
Set the resolution to [Input resolution 1200dpi] (prioritize image
quality) and then print. (P.51)
There are areas missing and shown
white in the printed results.
Confirm that the paper set (size, shape, and type) matches the paper
(size, shape, and type) configured by the application software or printer
driver.
Clean the printhead. (P.113)
The printing is blurred.
Confirm that the paper set (size, shape, and type) matches the paper
(size, shape, and type) configured by the application software or printer
driver.
Clean the printhead. (P.113)
The color deviation appears in the
print result.
Confirm that the paper set (size, shape, and type) that displays color
deviation matches the paper (size, shape, and type) configured by the
application software or printer driver.
Adjust the position of the printhead. (P.117)
Set the resolution to [Input resolution 1200dpi] (prioritize image
quality) and then print. (P.51)
The halftone representation is coarse.
Open the [Color] sheet of the printer driver, and set the [Half-tone] to
[Error Diffusion]. (P.51)
The area around characters or the layer
areas appear uneven.
Open the printer driver's [Color] sheet and set the [Half-tone] to [Error
Diffusion]. (P.51)
Confirm that the paper set (size, shape, and type) matches the paper
(size, shape, and type) configured by the application software or printer
driver.
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Chapter 4 Troubleshooting
Condition
Overall appearance of the printed
output is not satisfactory.
Solution
Use dedicated paper.
When paper other than dedicated paper is used the print quality may
diminish. Also, it may cause paper jams and malfunctions.
Confirm that the paper set (size, shape, and type) matches the paper
(size, shape, and type) configured by the application software or printer
driver.
Set the resolution to [Input resolution 1200dpi] (prioritize image
quality) and then print. (P.51)
Printed paper is wavy and rubbing
marks are left on the paper.
Confirm that the paper set (size, shape, and type) matches the paper
(size, shape, and type) configured by the application software or printer
driver.
Open the [Utility] sheet of the printer driver and print after setting
[Prevent Paper Rubbing Mode] from [Special Settings]. (P.85)
The color printed differs from the
color on screen.
Open the [Color] sheet of the printer driver, and adjust the settings for
image quality and color. (P.51)
Confirm that the [Display] and [Screen Properties] are correctly
configured in the control panel of the computer used. Especially if the
type of display or gamma factor is wrongly configured, the proper color
will not be displayed.
The back side of the paper gets dirty.
156
When printed with the wrong paper size, the paper guide or transport
area may become dirty. Confirm that the size of the paper set and the
[Paper Size] configured by the application software or printer driver are
the same.
If the paper guide or transport area is dirty, Clean the transport unit. (P.141)
For Troubleshooting Operations
Condition
The margin of the printed result is too
small or large
Solution
Configure the paper size set by the application software or printer
driver as follows:
When the margin is small or When images on the edge of the paper are missing:
Decrease the [Paper Length] and adjust the image according to the
paper size changed.
Also, if images on the edge of the paper are missing, confirm that the
transport area is clean before printing. If stained, clean the transport
unit. (P.141)
When the margin is large:
Increase the [Paper Length] and adjust the image according to the
paper size changed.
157
Chapter 4 Troubleshooting
Paper Is Jammed
When a paper jam occurs during printing, the printing is interrupted and the Status Monitor will display an error
message such as “Paper jam #****” (**** represents numbers).
Remove the paper jam according to the following steps:
IMPORTANT
• Do not pull out the printed paper from the ejection slot. It will cause printing problems.
• Use the dedicated paper. When paper that is not dedicated is used, blurring or bleeding may occur and it may
adversely affect the printer, causing malfunctions.
• If the paper leading edge of the paper is bent, it may cause paper jams.
1
Pull the transport unit out of the printer.
1. Raise the transport unit lever.
2. Pull this lever while holding the printer
with one hand so that it does not move.
158
For Troubleshooting Operations
3. Pull out the transport unit with both
hands as shown in the figure.
CAUTION
• When pulling the transport unit out of the printer, hold it firmly with both hands so that it does not fall.
• Do not put your hands into inside of the printer, except for
replacing maintenance cartridges. Failures or physical injury
could result. Further, your hands or clothing may get dirty with
ink adhered inside of the printer.
IMPORTANT
• When pulling the transport unit out of the printer or inserting it in the printer, be careful not to hit it strongly
against the table or shelf. The surface of the table or shelf could be damaged.
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Chapter 4 Troubleshooting
2
Remove the jammed paper
1. Open the paper set lever.
A
1
When the ejection slot area is clogged, remove
the paper retainer (A) and confirm that labels
or other matter is not stuck to it. If there are any
labels or scraps, remove them all.
2. Remove the jammed paper and cleanly cut
the paper leading edge.
Cut the paper's separator (mount) part.
160
For Troubleshooting Operations
3. Remove the jammed paper from the roll
holder side.
A
4. If the paper retainer (A) was removed in
Step 1, attach the Paper Retainer back.
Align the arrow ( ) of the Paper Retainer (A) and
the attachment position ( ).
3
Set the paper. (P.12)
When the paper is set, cleaning will be performed and printing will resume.
To cancel the printing, click on [Cancel Print Job] on the Status Monitor.
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Chapter 4 Troubleshooting
List of Error Messages/Warning Messages
When trouble occurs while operating the printer or printing, the Status Monitor will activate and display error
messages and warning messages. If problems persist after trying these procedures, please contact the dealer.
IMPORTANT
• When error messages are displayed the printer will automatically go offline. Depending on the type of error, even
after handling the error, there are cases where it will not go online automatically. In this case, press the pause key
and bring it online.
• If multiple errors occur simultaneously, the errors will be shown in order from the importance.
• If the Status Monitor is minimized or is in the task tray, Status Monitor window will be displayed when an error
occurs.
• After selecting the message displayed, if [Display the details of the Status] is clicked (or the message of the [Status
Information] is double-clicked), a separate screen will appear to confirm the message details along with steps to
handle the error.
162
List of Error Messages/Warning Messages
Error Message
■ Operator Call Error
If problems persist after trying these procedures, please contact the dealer.
Error Message
Error Content
Handling
Transport unit lever open
The transport unit lever is open.
Close the transport unit lever.
Ink tank cover open
The ink tank cover is open.
Close the ink tank cover.
XXXX ink empty
Ink has run out.
Replace with new ink tank. (P.99)
The ink tank is not inserted
properly.
Set the ink tank again. (P.99)
The ink tank is not recognized.
Either the ink tank is abnormal
or an unsupported ink tank is
installed.
Replace with new ink tank. (P.99)
Maintenance cartridge full #****
The maintenance cartridge's ink is
full.
Replace with new maintenance
cartridge. (P.106)
Maintenance cartridge setting
error
The maintenance cartridge is not
inserted properly.
Set the maintenance cartridge
again. (P.106)
Maintenance cartridge
abnormality
The maintenance cartridge is not
recognized.
Replace with new maintenance
cartridge. (P.106)
("XXXX" is black, cyan, magenta, or
yellow)
XXXX ink tank setting error
("XXXX" is black, cyan, magenta, or
yellow)
XXXX ink tank abnormality #****
("XXXX" is black, cyan, magenta, or
yellow)
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Chapter 4 Troubleshooting
Error Message
Paper empty #****
Error Content
Out of paper.
Handling
Set new paper. (P.12)
To cancel printing, click on [Cancel
Print Job] in the Status Monitor.
If there is paper, confirm that
the paper set (size and shape)
matches the paper (size and shape)
configured by the application
software or printer driver.
When using the Label/Marker:
If the same error occurs, register
TOF(Top of Form) sensor level. (P.92)
Paper length different #****
The length of the paper that is
set differs from the paper size
configured by the application
software or printer driver.
If the paper is different, replace with
the proper paper.
If the application software or printer
driver's configuration is different,
click on the Status Monitor's [Cancel
Print Job] and print again after
correctly configuring the paper size.
When using the Label/Marker:
If the same error occurs, register
TOF(Top of Form) sensor level. (P.92)
Gap/Mark length difference
The gap/mark length of the set
paper differs from the gap/mark
length of the paper size set by the
application software or printer
driver.
If the paper is different, replace with
the proper paper. (P.12)
If the application software or printer
driver's configuration is different,
click on the Status Monitor's [Cancel
Print Job] and print again after
correctly configuring the paper size.
When using the Label/Marker:
If the same error occurs, register
TOF(Top of Form) sensor level. (P.92)
164
List of Error Messages/Warning Messages
Error Message
Paper jam #****
Error Content
Paper is jammed.
Handling
Remove the paper jam and set the
paper again. (P.158)
If out of paper, resupply with new
paper. (P.12)
To cancel printing, click on [Cancel
Print Job] in the Status Monitor.
If the same error occurs, confirm the
following:
- Confirm that the thickness of the
set paper is 100-255μm.
- Confirm that the paper set (size
and shape) matches the paper
(size and shape) configured by
the application software or printer
driver.
- There is a possibility that the
transport unit's sensor is dirty.
Clean the transport unit. (P.141)
- When using the Label/Marker,
register TOF(Top of Form) sensor
level. (P.92)
Paper set error #****
There is either no paper or paper is
jammed.
If out of paper, resupply with new
paper. (P.12)
To cancel printing, click on [Cancel
Print Job] in the Status Monitor.
If the paper is jammed, remove the
paper jam and set the paper again.
(P.158)
Update error #****
The firmware update failed.
Perform the update again.
Data mismatch #****
Abnormal data was received from
the computer.
Confirm the cable connection and
print again.
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Chapter 4 Troubleshooting
Error Message
Error Content
Handling
Memory full
Insufficient memory due to the
overlay printing's form data being
large.
Click on [Cancel Print Job] in the
Status Monitor, and cancel printing
and recreate the form data.
Overlay data error
Error with overlay printing data.
Check the cable connection and
retry printing.
Print head position error #****
Problem with either the transport
unit or print head.
Remove the transport unit and
confirm that no foreign matter is on
the insides.
Open the ink tank cover and
confirm there is no foreign matter
around the print head.
Transport unit error #****
There are problems with transport
unit internals.
Remove the transport unit and
confirm that no foreign matter is on
the insides.
Connected to a model other than
Swiftcolor SCL-2000P
It is connected to a printer other
than this printer.
Connect with this printer.
Bidirectional communication
error
Bidirectional communication
cannot be established between
computer and printer.
Confirm that the printer's power is
on (online or sleep state).
Restart the computer and printer.
Exceeding ink refresh timing
The timing for ink refresh is
overdue.
Perform an "ink refresh". (P.134)
Unknown error #****
An unknown error was returned.
Confirm the printer driver's version.
If the printer driver used is not the
latest version, download the latest
version from the website and install.
If the same error occurs again, take
note of the message displayed
(#****) and contact the dealer.
166
List of Error Messages/Warning Messages
Error Message
XXXX ink level unknown
("XXXX" is black, cyan, magenta, or
yellow)
Error Content
Handling
The remaining ink level cannot be
detected.
Replace with new ink tank. (P.99)
Continuing to print with an
emptied ink tank or with ink tanks
not supported by this product may
damage the printer.
To continue printing, the ink
level detection function must be
disabled. Press the printer's pause
key for more than 5 seconds.
After this, the ink tank's ink level
detection will be disabled and the
disabling action will be logged.
IMPORTANT
• Printing with the ink level detection function disabled may damage the printer or cause errors. We cannot be
held responsible for malfunctions as a result of refilling the ink or installing unsupported ink tanks.
• Once the ink level detection function is disabled, the ink level function cannot be restored for that ink tank.
Replace with a new ink tank.
■ Service Call Error
Error Message
Service call error #****
Error Content
An error that cannot be fixed by
the customer occurred.
Error Content
Turn the power off then on.
If the same error occurs again, take
note of the message displayed
(#****) and contact the dealer.
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Chapter 4 Troubleshooting
Warning Message
Warning Message
XXXX ink low
Warning Content
Handling
The remaining ink is low.
Prepare a new ink tank.
Maintenance cartridge level low
The maintenance cartridge is
running out of space and is about
to be full.
Prepare a new maintenance
cartridge.
Stopping XXXX ink level
detection
The ink level detection function is
disabled.
Set an ink tank that is compatible
with this printer.
A fixed print speed is specified but
the print speed is not optimal.
Open the [Advanced Settings] sheet
of the printer driver and check the
option [Automatic Speed] for [Print
Speed].
("XXXX" is black, cyan, magenta, or
yellow)
("XXXX" is black, cyan, magenta, or
yellow)
The print speed is not optimal.
Set the print speed to something
slower than the current setting.
Ink refresh timing
It is now time to perform an ink
refresh.
Perform an "ink refresh". (P.134)
Temperature/humidity sensor
not connected.
The temperature/humidity sensor
needs to be replaced.
Take note of the message displayed
(#****) and contact the dealer.
The battery for the clock has ran
out.
The clock's (RTC) battery needs to
be replaced.
Take note of the message displayed
(#****) and contact the dealer.
Data transmission delayed.
A back feed is occurring as a result
of the computer's data creation
processing not keeping up with
the print speed set by the printer
driver.
Set the print speed to something
slower than the current setting.
168
The occurrence of back feed can be
reduced.
List of Error Messages/Warning Messages
Warning Message
Unknown warning #****
Warning Content
An unknown warning was
returned.
Handling
Confirm the printer driver's version.
If the printer driver used is not the
latest version, download the latest
version from the website and install.
If the same error occurs again, take
note of the message displayed
(#****) and contact the dealer.
169
Chapter 4 Troubleshooting
170
Chapter 5
Appendix
Moving Printer........................................................................................................................................................................172
Uninstall Printer Driver ......................................................................................................................................................184
About Network Utility........................................................................................................................................................186
Chapter 5 Appendix
Moving Printer
Procedures for moving the printer for relocation, maintenance, etc. are described below. Select either of the
following procedures according to the purpose of movement of the printer, and be sure to follow the selected
procedure.
● When Moving the Printer Indoors:
Move the printer following the procedure described in “When Moving the Printer Indoors (P.172)”
● When transporting the printer for relocation, moving, etc. over a long distance or by use of a
transportation means (airplane, train, automobile, etc.) accompanied by vibrations:
Make preparations following the procedure described in “Shipping the Printer (P.176)”
When Moving the Printer Indoors
When moving the printer indoors, be sure to follow the procedure described below.
CAUTION
• Before moving the printer, be sure to execute [Moving The Printer] from the printer driver. Moving the
printer without taking necessary measures could cause ink leak inside the printer, resulting in a fire,
electric shock, or machine failure.
• When carrying the printer, be sure to hold it at the bottom
with both hands so that it does not fall down.
• Always hold the printer level and carry it slowly. If ink is spilled inside the printer while moving it, this
could cause a fire or serious electrical shock or damage the printer.
IMPORTANT
• Administrative privileges over this printer are required to configure settings of this printer.
If a user without administrative privileges proceeds with configuration of settings, a message ”You do not have
rights to printer management. Please contact your system administrator.” appears.
For more details, see “About [Utility] sheet setting requiring administrative privileges over this printer (P.39)”.
• When printing is in progress or any error has occurred, [Moving The Printer] cannot be executed.
172
Moving Printer
• [Moving The Printer] consumes ink. Execute it only when necessary.
• Do not move the printer with the ink tank cover open or with the transport unit drawn out. They could be
damaged or a printer failure could result.
• For how to install the printer after movement, refer to the “Setup Guide.”
1
Open the properties window of the printer. (P.30)
2
Execute [Moving The Printer].
Remove ink from the ink receiver so that ink does not leak during movement.
1. Click the [Utility] tab.
1
2. Click [Moving The Printer].
A confirmation message appears.
2
3. Click [Yes].
Ink bleeding starts.
Do not operate the printer before the message
indicating that removal of ink is completed
appears.
3
IMPORTANT
• During execution of [Moving The Printer], observe the following precautions:
- Do not turn off the printer.
173
Chapter 5 Appendix
- Do not open/close the ink tank cover and transport unit lever.
- Do not operate any other component of the printer.
NOTE
• If the message “Maintenance cartridge full” appears, replace the maintenance cartridge with a new one, and then
click [Retry]. For how to replace the maintenance cartridge, see “Replacing Maintenance Cartridge (P.106)”
3
Check that execution of [Moving The Printer] is completed.
1. Click [OK].
1
4
Turn off the printer. (P.7)
IMPORTANT
• When the Power lamp is lit or blinking, do not remove the power plug from the outlet. A printer failure could
result.
5
Disconnect the power cord and interface cable.
6
Move the printer.
IMPORTANT
• Do not move the printer with the ink tank cover open or with the transport unit drawn out. They could be
damaged or a printer failure could result.
174
Moving Printer
7
After moving the printer to the destination, connect the power cord and interface cable.
8
Turn on the printer. (P.6)
175
Chapter 5 Appendix
Shipping the Printer
When transporting the printer for relocation, moving, etc. over a long distance or by use of a transportation means
(airplane, train, automobile, etc.) accompanied by vibrations, be sure to make preparations following the procedure
described below.
CAUTION
• Before shipping the printer, be sure to execute [Shipping The Printer] from the printer driver. Also when
shipping the printer, set the protectors.
Shipping the printer without taking necessary measures could cause ink leak inside the printer, resulting
in a fire, electric shock, or machine failure.
• When carrying the printer, be sure to hold it at the bottom
with both hands so that it does not fall down.
• Always hold the printer level and carry it slowly. If ink is spilled inside the printer while moving it, this
could cause a fire or serious electrical shock or damage the printer.
IMPORTANT
• Administrative privileges over this printer are required to configure settings of this printer.
If a user without administrative privileges proceeds with configuration of settings, a message ”You do not have
rights to printer management. Please contact your system administrator.” appears.
For more details, see “About [Utility] sheet setting requiring administrative privileges over this printer (P.39)”
• When printing is in progress or any error has occurred, [Shipping The Printer] cannot be executed.
• [Shipping The Printer] consumes ink. Execute it only when necessary.
• Do not move the printer with the ink tank cover open or with the transport unit drawn out. They could be
damaged or a printer failure could result.
• For how to install the printer after movement, refer to the “Setup Guide.”
176
Moving Printer
1
Open the properties window of the printer. (P.30)
2
Execute [Shipping The Printer].
Remove ink from the ink flow passage so that ink does not leak during transportation.
1. Click the [Utility] tab.
1
2. Click [Shipping The Printer].
A confirmation message appears.
2
3. Click [Yes].
Execute [Shipping The Printer].
Do not operate the printer before the specified
3.
3
message appears in step
IMPORTANT
• During execution of [Shipping The Printer], observe the following precautions:
- Do not turn off the printer.
- Do not open/close the ink tank cover and transport unit lever.
- Do not operate any other component of the printer.
177
Chapter 5 Appendix
NOTE
• If the message “Maintenance cartridge full” appears, replace the maintenance cartridge with a new one, and then
click [Retry]. For how to replace the maintenance cartridge, see “Replacing Maintenance Cartridge (P.106)”
3
When the following message appears, remove ink tanks.
1. Open the ink tank cover.
2. Remove ink tanks of all colors.
Install the orange protective caps to the ink
tanks.
3. Close the ink tank cover.
Closing the ink tank cover will start bleeding ink
automatically.
Do not operate the printer before the specified
message appears in step
IMPORTANT
• During execution of [Shipping The Printer], observe the following precautions:
- Do not turn off the printer.
- Do not open/close the ink tank cover and transport unit lever.
- Do not operate any other component of the printer.
• Ship the removed ink tank with orange protective cap attached.
178
4.
Moving Printer
4
Check that [Shipping The Printer] is completed.
1. Click [OK].
1
5
Turn off the printer. (P.7)
IMPORTANT
• When the Power lamp is lit or blinking, do not remove the power plug from the outlet. A printer failure could
result.
6
Install the orange protectors in the printer.
1. Open the ink tank cover.
2. Press on the top of the protector until the
protector clicks.
Install other protectors in the same manner.
179
Chapter 5 Appendix
A
3. Move the lock lever (A) in the direction of
the arrow.
4. Close the ink tank cover.
7
Disconnect the power cord and interface cable.
8
Put the printer in the plastic bag.
Put the printer in the original plastic bag.
9
Put the printer in the original shipping box with the bottom down, and fill the vacant
spaces with a sufficient number of protectors.
IMPORTANT
• When transporting the printer, observe the following precautions:
- To prevent the printer from being damaged or getting out of order, pack it using the original shipping box
and protectors.
If the original box, plastic bag, and protectors are not available, pack the printer with a tough box and
protective materials.
- After packing the printer, do not incline the box or place the box with its upper or side surface down. Ink
could leak during transportation.
- When transporting the printer, ask the carrier to affix “PRECISION EQUIPMENT” and “THIS SIDE UP” labels with
the bottom of the box down.
180
Moving Printer
installing the printer at the destination, connect the power cord and interface
10 After
cable.
11 Remove all orange protectors.
1. Open the ink tank cover.
A
2. Move the lock lever (A) in the direction of
the arrow.
3. Remove the protectors.
B
Press and raise the lock knob (B) to remove the
protector.
181
Chapter 5 Appendix
12 Install the ink tank in the printer.
(P.102)
After installing the ink tank, close the ink tank cover.
13 Turn on the printer.
(P.6)
Turning on the printer will start ink filling automatically.
IMPORTANT
• When the Status lamp (green) is blinking, ink filling is in progress. Before the Status lamp (green) lights up,
observe the following precautions:
- Do not turn off the printer.
- Do not open/close the ink tank cover and transport unit lever.
- Do not operate any other component of the printer.
182
Moving Printer
183
Chapter 5 Appendix
Uninstall Printer Driver
The process for uninstalling the printer driver installed to the computer will be explained.
Before uninstalling, exit all running software applications and confirm that all print jobs are completed.
1
Remove all interface cables.
After confirming that printing is completed, remove all interface cables after turning off the printer's
power.
2
Select [Swiftcolor SCL-2000P] -> [Swiftcolor SCL-2000P Printer Driver Uninstall] from [All
Programs] under the [Start] menu.
For Windows 8:
Click or tap the down arrow on the bottom left of the start screen (displayed when you move the mouse
cursor on the screen) and choose [Swiftcolor SCL-2000P Printer Driver Uninstall] from the all applications
screen (Apps view).
3
Run the uninstall.
1. Click [Start].
When the [User Account Control] dialog box
appears, click [Yes].
1
184
Uninstall Printer Driver
2. Click [Finish].
The [Changing System Settings] dialog box will
appear.
2
3. Click [Yes].
Restart Windows.
3
NOTE
• If [No] is selected, always restart your computer before installing the printer driver again.
• If the network utility is installed, a screen such as the following will be displayed. To continue uninstalling, follow
the instructions on the screen.
185
Chapter 5 Appendix
About Network Utility
The network utility is software to configure the printer's network environment.
The network administrator needs to configure the network utility.
Starting the Network Utility
1
Select [Utilities] -> [Swiftcolor SCL-2000P Network IF] from [All Programs] under the [Start]
menu.
Windows 8:
Click or tap the down arrow on the bottom left of the start screen (displayed when you move the
mouse cursor on the screen) and select [Swiftcolor SCL-2000P Network IF] from the all applications
screen (Apps view).
The network utility will be launched.
After searching for a printer the main screen will be displayed.
NOTE
• Searching for the Printer
When the network utility is launched, it will automatically search for a printer but if the printer is not detected
perform a search for the printer.
From the main screen's [View] menu, click [Find Again] (or click
on the toolbar).
• Displaying Help
Displaying help will present an explanation of various network utility features and allow you to confirm
configuration methods.
From the main screen's [Help] menu, click [Help] (or click
on the toolbar).
• Displaying Version Information
From the main screen's [Help] menu, click [Version Information].
186
About Network Utility
• Exiting the network utility
From the main screen's [Settings] menu, click [Exit Utility] (or click
on the toolbar).
Configuring the Network
How to configure the network for this printer is explained below.
IMPORTANT
• Regarding the Network Configuration Password
Changing the printer's network configuration requires a password. The default password is "admin".
To prevent people other than the network administrator from configuration, it is recommended to change the
default password from the time of purchase (P.189)
■ Configure the Installation Site
Configure the installation site for this printer.
1
Select the printer to configure from the main screen.
2
From the [Settings] menu, click [Printer settings].
Or click
on the toolbar.
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Chapter 5 Appendix
3
Enter Password.
1. Enter the password.
2. Click [OK].
1
2
4
Configure the Installation Site.
1. Input the printer's installation site into
[Location].
1
When changing the configuration, limit it to 15
characters (single byte alphanumeric characters
and some symbols. For details, refer to help.).
2. Click [OK].
2
188
About Network Utility
■ Changing the Password
Change the password necessary for changing this printer's network settings.
It is recommended to change the default password from the time of purchase so that only the network
administrator can change the settings.
1
Select the printer to configure from the main screen.
2
From the [Settings] menu, click [Printer settings].
Or click
3
on the toolbar.
Enter Password.
1. Enter the password.
The default password is "admin".
1
2. Click [OK].
2
189
Chapter 5 Appendix
4
Configure the New Password.
1. Check the option [Change password].
2. Enter the new password.
Enter a password that is up to eight characters
(single byte alphanumeric characters).
1
2
3
3. To confirm enter the same new password
again.
4
4. Click [OK].
■ Setting IP Address
Set this printer's IP address.
1
Select the printer to set an IP address from the main screen.
2
From the [Settings] menu, click [Printer settings].
Or click
190
on the toolbar.
About Network Utility
3
Enter Password.
1. Enter the password.
2. Click [OK].
1
2
4
1
2
Set the IP address.
1. Click on the [TCP/IP] tab.
2. Select one of the followings.
[Get IP address automatically]
If there is a DHCP server on the network,
the printer's IP address will be acquired
automatically.
3
[Specify IP Address]
Manually set the printer's IP address.
The IP address, subnet mask, and default
gateway show the currently configured
information. To change it, re-enter.
3. Click [OK].
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Chapter 5 Appendix
■ Saving the Printer's Log File
Save the log files (*.log) of this printer and network communication.
Follow the steps below when instructed by dealer. Normally, this is unnecessary.
1
Select the printer to configure from the main screen.
2
From the [Settings] menu, click on [Printer settings].
Or click
3
on the toolbar.
Enter Password.
1. Enter the password.
1
2
192
2. Click [OK].
About Network Utility
4
Configure the location for saving the log file.
1. Click on the [Log Settings] tab.
1
2. Designate the destination to save.
2
3
3. Click [Save].
4. Click [OK].
4
■ Saving the Computer's Log File
Save the log file (*.log) of network communication between this printer and the computer.
Follow the steps below when instructed by dealer. Normally, this is unnecessary.
1
Select the printer to configure from the main screen.
2
From the [Settings] menu, click on [Printer settings].
Or click
on the toolbar.
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Chapter 5 Appendix
3
Enter Password.
1. Enter the password.
2. Click [OK].
1
2
4
Configure the location for saving the log file.
1. Click on the [Log Settings] tab.
1
2. Check the option [Computer Log].
3. Designate the destination to save.
2
3
4
194
4. Click [OK].
About Network Utility
■ Confirming Communication Status
Confirm this printer's network status.
1
Select the printer to configure from the main screen.
2
From the [Settings] menu, click [Printer LAN Status].
Or click
on the toolbar.
The LAN's communication status will be displayed.
To update to the latest information, click [Refresh].
3
Click [OK] after confirming.
■ Configuring Access Restrictions for the Printer
Configure so that only computers with the designated MAC address can connect to this printer.
1
Select the printer to configure from the main screen.
2
From the [Settings] menu, click [MAC address filter].
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Chapter 5 Appendix
3
Enter Password.
1. Enter the password.
2. Click [OK].
1
2
4
Configure the MAC address filter.
1. Check the option [Use MAC address
filter].
1
2
2. Enter MAC address.
3
3. Click [Add].
The MAC address will be added. A maximum of
32 addresses can be configured.
To remove a MAC addresses that was added:
Select a MAC address to delete from the list and
click [Delete].
4
4. Click [OK].
IMPORTANT
• When the MAC address set had been wrong, the computer will not be able to connect to this printer. If you are
unable to cancel the setting, contact the administrator of the printer.
196
About Network Utility
■ Initializing the Printer's Network Settings
All the network settings of this printer will be initialized.
1
Select the printer to configure from the main screen.
2
From the [Setting] menu, click [Restore the factory default value].
3
Enter Password.
1. Enter the password.
2. Click [OK].
1
A confirmation message will be displayed.
2
4
Click [OK].
IMPORTANT
• After executing [Restore Factory Default Settings], the password necessary for configuring the printer's network
will also be initialized. The default password is "admin".
197
Chapter 5 Appendix
Configuring Network Using the Network Utility
The following explains how to configure the network using the network utility such as setting this printer's search
range and the network's time-out value
■ Setting the Range for Printer to be searched for
When searching for this printer, the IP address to be searched for can be specified.
1
From the [Environmetal settings] menu, click [Utility environmetal settings].
Or click
2
on the toolbar.
Specify the IP address to search for.
1. Check the option [Specify IP Address to
Search].
1
2. Enter the IP address.
2
3
3. Click [Add].
The IP address will be added. Up to 16 IP
addresses can be specified.
To remove an added IP addresses:
Select from the list and click [Delete].
Clicking [Restore default] will restore the content
of the [Search Range] sheet to its defaults.
198
About Network Utility
3
Configure the items displayed when the printer is detected.
1. Click the [Display Items] tab.
1
2. Check an item (such as Installation
Location) check box to display.
Clicking [Restore default] will restore the content
of the [Display Items] sheet to its defaults.
2
4
Click [OK].
■ Extending Network Time-Out Value
1
From the [Environmetal settings] menu, click [Time-out setting].
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Chapter 5 Appendix
2
Configure Extension of the Time-Out Value.
1. Check the [Extend Time-Out value] check
box.
1
2
200
2. Click [OK].
Specifications
■ Printer
*1
Product name
SCL-2000P
Printing method
Inkjet
Print colors
Full color
Output resolution
1200dpi x 1200dpi
Printing speed
Auto mode: 160, 120, 80 mm/sec (Speed changes automatically)
Manual mode: 160, 120, 80, 70, 60, 50 mm/sec
Printable area
56.0 mm (W) x 397.0 mm (L)
Print margin
(in relation to paper transport direction)
Top/Bottom: 1.5 mm
Left/Right: 3.5 mm (Including Liner)*1
Auto Cutter
Cut method: Sliding Cutter
Cut form: Full cut
Printhead
2662 nozzles for each color (effective nozzles)
Ink used
Water based pigment ink
Yellow (Y), Magenta (M), Cyan (C), and Black (Bk)
Interface
Hi-Speed USB, 1000BASE-T/100BASE-TX/10BASE-T
Operating noise
Approx. 50 dB (A) or less
Installation environment
Temperature: 15 degrees Celsius - 30 degrees Celsius
Humidity: 10% - 80% (no condensation)
Power supply (AC adapter used)
AC100-240V, 50/60Hz
Power consumption
Maximum power consumption: Approx. 130 W
Sleep mode: Approx. 5.1 W or less
Dimensions (W x D x H)
134 mm x 250 mm x 250 mm
Weight
Approx. 5 kg (without ink tank)
When using label paper, it must have left and right margins, each of which is 1.5mm or wider.
201
Specifications
■ Paper
Paper
Dedicated paper (matte coated paper, glossy paper, Polypropylene)
Paper size
28.4 mm - 63.0 mm (W), 25.4 mm - 400 mm (L)
Paper thickness
145 μm - 255 μm
Paper feed capacity
Outer diameter: 75 mm and less/Core diameter: 25.4 mm
202
Index
Index
Numerics
H
1st Print Priority Mode ...................................................... 37, 68
Half-ton .............................................................................................. 52
A
I
Add Custom Paper Type ................................................. 39, 89
Ink information .......................................................................... 105
[Advanced Settings] sheet .................................................... 37
Ink Lamps ................................................................................. 5, 105
Auto Cutter ...................................................................................... 35
Ink Pre-fire On The Paper ........................................................ 85
B
Ink Refresh .............................................................................38, 135
Ink Tank Cover ..................................................................................2
Brightness ........................................................................................ 61
IP address ...................................................................................... 190
C
L
Cancel Print Job ........................................................................... 28
LAN Connector ................................................................................2
Color Balance ................................................................................. 58
Light Cleaning .....................................................................38, 113
Color Correction ................................................................... 34, 53
[Color] sheet ................................................................................... 34
M
Contrast ............................................................................................. 61
Maintenance Cartridge ...............................................................3
Copies ................................................................................................. 32
Maintenance cartridge information ............................. 112
Customize ........................................................................................ 42
Maintenance Cartridge Lamp ..................................... 5, 112
Custom paper size ...................................................................... 42
Manual Cut .............................................................................. 39, 78
Cutter Adjustment .............................................................. 39, 76
Monochrome Print ............................................................. 34, 54
[Cutter Settings] sheet ............................................................. 35
Moving The Printer ...........................................................39, 173
D
N
Default Settings ............................................................................ 84
Network Utility ........................................................................... 186
Density ............................................................................................... 60
O
E
Offline mode ............................................................................. 5, 96
Ejection Slot .......................................................................................2
Off timer ............................................................................................ 10
F
Favorites .................................................................................... 32, 81
Online mode ............................................................................. 5, 96
Operation Panel ..............................................................................2
Operator Call Error ................................................................... 163
203
Index
Orientation ...................................................................................... 33
Output Setting Value ......................................................38, 132
Overlay ............................................................................................... 36
Roll Stopper (R) ............................................................................. 19
S
Overlay printing ........................................................................... 64
Service Call Error ....................................................................... 167
[Overlay Settings] sheet .......................................................... 36
Sharpness ......................................................................................... 56
Shipping The Printer ........................................................39, 177
P
Sleep ............................................................................................... 9, 38
[Page Setup] sheet ..................................................................... 32
Sleep mode ........................................................................................5
Paper Alignment Line .......................................................... 4, 22
Sleep Timer Setting ............................................................ 11, 38
Paper Guide ............................................................................... 4, 21
Special Settings .................................................................... 38, 86
Paper jam ....................................................................................... 158
Start Status Monitor ................................................................... 38
Paper Retainer ..................................................................144, 160
Status Information ...................................................................... 97
Paper Set Lever ................................................................................4
Status Lamp .......................................................................................5
Paper Size ......................................................................................... 26
Status Monitor ............................................................................... 96
Paper Type ....................................................................................... 26
Strong Cleaning .................................................................38, 115
Pause Key ............................................................................................5
Power Key/Lamp ............................................................................5
T
Power Socket ....................................................................................2
Transport Area ..................................................................................4
Prevent Paper Rubbing Mode ............................................. 85
Transport Unit ...................................................................................2
Print Head Position Adjustment ...............................38, 118
Transport Unit Lever .....................................................................4
Print Order ....................................................................................... 37
Print Quality .................................................................................... 34
Print Speed .............................................................................. 37, 69
U
Uninstall the Printer Driver ................................................. 184
USB Connector .................................................................................2
R
Rating Plate Label ..........................................................................2
Register TOF Level ....................................................... 39, 43, 93
Replacing the Maintenance Cartridge ........................ 106
Resolution ........................................................................................ 51
Roll Holder ..........................................................................................4
Roll Holder Shaft .......................................................................... 19
Roll Stopper (L) ............................................................................. 19
204
[Utility] sheet .................................................................................. 38
V
Version Information ................................................................... 33
W
Warning Message ..................................................................... 168