IP40

®

Call answer button including indicator LED

The IP40 is a simple yet robust IP-based audio procesor for VoIP contact centers. This groundbreaking IP solution provides outstanding voice quality and reduces desktop clutter and cost. The IP40 plugs directly into the Ethernet, so agents do not need an IP desk phone or softphone to make calls. Unlike a softphone, the IP40 guarantees audio quality because the voice path is independent of the PC.

IP40 Key Features

• Compatible with Plantronics H-series professional headsets.

• Cost savings. Eliminates superfluous equipment such as

IP phones, or the need for expensive PC upgrades to support softphones.

• Reliable audio. Allows Plantronics headsets to be directly connected to the Ethernet and provide an ‘always on’ media path for contact center agents.

• Less desktop clutter. Boosts agent efficiency with fewer desktop distractions and a smaller footprint than an IP phone.

• Beyond softphones. Addresses the inconsistent performance of PC softphone technology.

• Effortless call controls. Works with the leading contact center applications and provides frequently used call controls, such as Answer/End, Hold, and Mute right on the device.

• Plug-and-play installation.

• Warranty: Two years for unsurpassed durability.

Volume control

Mute button including indicator LED

All software is stored in flash memory.

Audio Specifications: G 711 u-law, A-law

G 729 iLBC 30ms

Silence suppression

Send 20ms samples

Echo cancellation

Backed by Plantronics global service and support

Call Features: Answer (auto answer or manual answer option)

Mute (button)

Hold (invoked on disconnect of headset)

Message waiting indication

(flashing LED when message waiting)

Outbound call (to preconfigured number)

Hang up (if allowed configurable option)

External Interfaces: Headset interface (RJ22 connector)

Ethernet interfaces (2)

Ethernet interface speed (10/100)

DC power:

Connector (DC barrel connector)

Power over Ethernet (802.3af – PoE class 1)

Answer key with integrated LED (green, red, amber)

Mute key with integrated LED (red)

Vol-up/Vol-down keys

The IP40 allows Plantronics headsets to be directly connected to the Ethernet and provide an ‘always on’ media path for contact center agents.

Headset Support: All Plantronics H tops

For more information about the IP40 or other

Plantronics products, please visit our Web site at: plantronics.com

Tel: 866-544-4660 (U.S. And Canada)

831-458-7700 (Outside U.S.)

Supported Protocols: IPv4, ICMP, DHCP, SNTP

SIP: SIP RFC3261

SIP digest authentication RFC2617

SIP usage of DNS-SRV and NAPTR lookups RFC 3263

SIP hold RFC 3264

SIP refer method RFC 3515

SIP refer event package RFC3265 – as transferee or

transfer target (including Broadsoft ‘Talk’ event)

SDP RFC4566

SIP replaces header RFC3891

RTP, RTCP – RFC3550, RFC3551

MWI (SIP ‘Notify’ with LED indication)

Administration: Remote firmware update via file push or pull

Remote configuration via file push or pull

Web configuration option (can be switched on or off)

VLAN

© 2010 Plantronics, Inc. All rights reserved. Plantronics, the logo design, IP40, and Sound Innovation are trademarks or registered trademarks of Plantronics, Inc. All other trademarks are the property of their respective owners. Published September 2010.