front loading washing machine service manual
HAIER
FRONT LOADING
WASHING MACHINE
SERVICE MANUAL
PART # WD-8888-64
HAIER AMERICA TRADING, LLC
www.haieramerica.com
1
TABLE OF CONTENTS
Features
3
Specifications
4–6
Safety Precautions
7–8
Dimensions
Installation & Accessories
9
10 – 12
Parts and Functions
13
Function Schedule
14
Program Diagram
15 – 16
Maintenance service &
17 – 23
Troubleshooting
2
FEATURES
•
A CAPACITY of 11lbs
•
Has a 11lbs washing load
•
WASH, SPIN AND DRY
The washing machine can wash, spin and dry all in one
operation.
3
SPECIFICATIONS
With front loading washing machines,
push the button to open the door
Last update
1.
Washing machine
FS
Haier
TBC
EAN
EAN
Key-Features
Energy efficiency class
Washing performance class
Spin efficiency class
Programs
Capacity
Spin speed (max. / optional)
Noise level
Energy consumption per wash circle *
Water consumption*
Residual dampness (spin result)
Spin speed selector switch (steps)
Spin speed variator (steeples)
Adjustable thermostat
(Water temp. adjust from - to)
Drum capacity dry laundry / water
Auto water level adjust
(depending on volume of filled in
laundry)
Washing time (max.)
Washing
temperatures
(programcontrolled)
Certification's (CE/ ISO 9001 / ISO 9002)
Approvals (VDE/GS / TÜV/GS / IMQ)
* EN 60456 (60°C cycle, full load without
pre-wash) *= COLD
3.
2002-5-13
Product identification
Description of appliance
Type of appliance (FS = standing, BI =
built-in)
Supplier own brand
Supplier bar code
Mares computer code
Commercial Brand / Model
Commercial bar code
2.
WD9900
B
C
C
18
11
800
70
107
20.6
62%
-
n°
Lbs
rpm
dB(A)
KWh
gal
%
Rpm
Rpm
°C
Lbs / l
99
AWL
-
Min
160
°F
Basics data
Unit dimensions (H x W x D)
Net weight
Voltage/frequency
inch
Lbs
V/Hz
33.4 X 23.4 X 21.6
158.7
220-230V~50Hz
4
Input power / main fuse (intensity)
Removable work top
Control M= electromechanical,
E= electronic, F= fuzzy
Drum S = stainless steel /
Z = zinc coated
Tub P = Polyprop. / S = stainless steel
Door:
Aesthetic (R= round, Y= big eye,
Q= square)
Diameter
Outer door frame S= stainless steel
M= metal / P= plastic
Inner door G= glass / P= plastic
Detergent compartments
Removable
compartment
for
liquid
detergent
Delay timer (from - to)
Self cleaning suds pump
Water inlet hose cold water / hot water
4.
5.
Water drain hose / -support
Adjustable feet
Safety systems
W/A
1300/15
/
M
S
S
R
m
11.8
P
n°
G
4
-
h
-
/
n°
4
Auto door lock
Motor overheating protection
No heating without water
Auto water cool-down (before drain 90°C
boiled water)
Water return protection
Aqua Stop kit
Child protection
Programs
ADL
MOP
NHW
WRP
-
1) Strong action /cotton cycles
2) Normal action / synthetics
3) Delicate action / wool cycles
Pre-wash / wash
Quick wash / super quick wash
Rinse / soften
Delicate / hand wash
Wool / cashmere
Soak / spin
Drain
Optional function keys (additional
program settings)
ON/OFF button
n°
n°
n°
7
6
5
/
/
/
///-
AWC
5
6.
7.
8.
9.
Half load
Eco
Spin exclusion
Spin reduction
High water level
No Soak
Rinse stop
Delicate
Cold wash
Packing dimensions & loading ability
Packing dimensions (H x W x D)
Gross weight
40' Container load
40' HC load capacity
Built-in dimension
Requested measure of niche (H x W x D)
Dimensions of door
-
Rpm
-
inch
Lbs
pcs
pcs
34.6 X 26 X 24
171
150
inch
inch
Logistic / Recycling Information
RS
Packing weight
Packing materials / Recycling symbols
Carton (weight)
Polystyrene (weight)
Polyethylene foil (weight)
Other packing materials (weight)
Wood (weight)
Service
_ser instruction (languages)
Max. failure rate (12 Months after sales
to end customer)
Lbs
Lbs
Lbs
Lbs
Lbs
Lbs
RS
13.2
REzY
9.92
2.2
1.1
0
0.00
REzY
GBL
%
6
SAFETY PRECAUTIONS
This appliance should be used only for the purpose for which it was designed i.e. as a
washing machine for home use, manufactured according to C.E.I. safety regulations.
Any other use is therefore dangerous.
The manufacturer assumes no responsibility for damages caused by improper,
incorrect and irrational use.
Certain basic rules must be adhered to when using electrical appliances.
The following are especially important:
•
Never touch the appliance with wet/damp hands or feet;
•
Ensure you are wearing sandals before using the appliance. Never use
the appliance while you are barefooted.
•
Take special precautions when using it in rooms such as bathrooms /
showers.
•
Do not pull the power supply cable of the appliance to unplug the cable
from the mains.
•
Do not leave the appliance outdoors or exposed to weather conditions
such as rain, sun rays etc.
•
Do not allow children or disabled persons to use the washing machine
without supervision.
•
If the power supply cord is gets damaged, it must be replaced by the
manufacturer or its service agent, or a similarly qualified person in order
to avoid injury/hazards.
•
To ensure safety, please switch off power from the mains if the washing
machine is not being used for a period of time.
The washing machine should be installed by a qualified person and according to the
instructions provided by the manufacturer.
The manufacturer declines all responsibility for damage to persons, animals or
property caused by incorrect installation.
Warning:
1. If the supply cord gets damaged, it must be replaced with a special cord or
assembly available from the manufacturer or service agent.
2. A manual accompanies this appliance along with a supply cord and a plug. The
instructions state that the appliance must be positioned so that the plug is
accessible.
Note: These requirements do not apply if the appliance incorporates other means of
disconnection from the supply.
3. For washing machines with ventilation openings in the base, the ground
covering/carpet must not obstruct the openings.
4. The instructions also state that the appliance is to be connected to the water
mains using new hose-sets; old hose-sets should not be reused.
Note: This instructions is not required if the hoses are permanently attached to the
appliance.
7
5. When connecting the washing machine to the water supply and drainage, make
sure the plug is within reach.
6. Keep the vent outlet at the bottom of the washing machine from being blocked.
7.To prevent dangers, damaged electrical cable must be replaced by the
manufacturer or authorized servicemen.
8
DIMENSIONS
Height: 33.4 inch / Width: 23.4 inch / Depth: 21.6 inch
9
INSTALLATION & ACCESSORIES/ PARTS
Unpacking leveling and positioning
Remove the package and check that the washer’s dryer is undamaged.
If you have any doubts, call on a qualified technician. Keep all packing parts (plastic
bag, foam, rubber, screws etc.) out of the reach of children since they could pose a
threat.
Important:
The inside of the washer’s dryers consists of a floating unit, which is fixed with
screws at the back of the cabinet. During transportation, before starting the machine
remember to release the floating unit by removing the above screws and to prevent
water from entering the machine, remember to close the holes left open by the
screws with the plastic caps provided in the packet containing the owner ’s manual.
It is important for the machine to be perfectly level (the angle of inclination on the
work surface must not be more than 2 degrees). For this reason the machine is fitted
with adjustable feet used for leveling the machine before use. In case of a floor with
carpeting, remember to check that the ventilation in the support area is not blocked.
Electrical Connection
Connect the plug to a socket provided with efficient earthing. (Warning: This
appliance must be earthed as a safety measure according to the law).
Make sure that the voltage and frequency available correspond with the values
stated on the data plate located at the back of the machine and that the electric
system is dimensioned to withstand the maximum current shown on the data plate.
If the socket connected to the machine does not correspond with the plug, replace
the plug with a suitable one and avoid using adaptors or shunts since they could
cause overheating and burning out.
Connection of tap and loading hose
Connect the inlet hose to a cold-water tap and check that it is tightly screwed to the
tap. If the water piping is new or has not been used for a long time, before making
the connection, let the water run until it is clear and free from impurities.
This step is necessary to ensure that the incoming water does not clog and possibly
damage the machine.
Checking the connections
Turn the tap to maximum to check if any leakage. If yes, reassemble it then.
Note: 1.The connecting and the inlet hose can be re-assembled many times.
2. If the pipe is new or its long been absent from use, let go the dirty, rusty
water first till it turns clean.
Connecting the Drain Hose
Connect the drain hose to a drain duct (with internal diameter of at least 1.6 inch) or
place it for drainage into a sink or a tub, ensuring that there are no kinks or bends.
The free end must be at a height of between 31.4 and 39.3 inch. It need be to fix the
end of the hose at a height of no less than 31.5in from the floor, the hose must be
fixed in the appropriate hook on the upper part of the back panel or use the supplied
support to fix the drain hose.
10
Connecting to the Water supply
Insert stainless steel screen washers into end of each supply hose and attach that
end of supply hose to your 3/4" water tap spigot. Note: Home Centers also have ”Y”
connectors and “Couplings” which enable you to connect the machine to your sinks
faucet.
Note: The water outlet should not be submerged in water.
2. Filling hose
1). Connect one end of the filling hose to the faucet and the other to the water
electromagnetic valve of the washer.
2). If the pipe of tap water is new or has not been used for a long time, turn on the
faucet until the water is clean.
3). Do not disconnect the filling hose frequently after it is joined with the faucet.
Open the faucet before operation to check if the faucet joint leaks to prevent
accident.
Unpacking and installation
3. Earth lead
1). The washer should be properly earthed during operation.
2). If the socket has earth wire, no auxiliary earth wire is needed.
3). If the socket has no earth wire, connect the auxiliary earth wire to the auxiliary
earth terminal at upper left on the back of the washer and then earth the wire
correctly.
Note: It is strictly prohibited to connect the earth wire to the tap water pipes or
heating pipes.
Cleaning and maintenance
Cleaning
Please clean the inner tub regularly to keep it clean. The steps are as follows:
1). Shut off the source of power supply before cleaning.
2). To clean the detergent dispenser, draw it out and clean it with water.
3). To wash the body and rubber components, use a wet cloth with a little soapy
water.
Attention: Never use gasoline or likewise other solvents for cleaning.
When not in use, unplug it and turn off the faucet. Keep the door open to prevent
odors. It's recommended that the door be opened slightly when the washer is not
being used.
Transportation
When transporting the machine, assemble the fastening bolts to protect the inner
components from being vibrated/shaken.
11
Parts and Function
A. Wash programmed dial
C. Tumble drying dial
D. Detergent compartment
F. Extra economy button
G. ON/OFF push-button
H. ON/OFF LED
I. Door opening light
12
FUNCTION SCHEDULE
A
By turning this dial (clockwise only) you can select from eighteen wash programs to
the one most suited for your washing.
C
This permits the selection of your own desired drying times and temperatures.
Set the correct drying times in the sectors relevant to the fabrics you are drying
(blue sector for heavy fabrics, pink sector for delicate fabrics).
D
The detergent dispenser is divided into 4 compartments marked 1, 2, A, C:
1 - Pre-wash detergent
2 - Wash detergent
A - Softeners, conditioners, perfumes
C - Bleach
F
This is a very useful button, which will save you a lot of money. It reduces water
consumption when rinsing if the machine does not have a full load.
G
ON/OFF button. Supplies electrical power to the washer’s dryer.
H
This light indicates whether the electricity is on or off. The light comes on when
button G is pressed and off when button G is not pressed.
I
This warning light indicates that the door is locked against accidental opening during
the wash programs. When the light is ON the door is locked, and when OFF the door
is likely to be opened.
To avoid damage to the door, do not open until the light is OFF, which will be 2~3
minutes after the end of the program.
13
PROGRAM DIAGRAM
Type of fabric and degree of
dirt
Heavily soiled white laundry
Heavily soiled white laundry and
fast colors
White and fast colors
White and fast colors
Mixed cotton + synthetic fabrics
with fast colors
Delicate colors
Rinses
Softeners
Spin cycle
Drying cycle for natural fibers
Heavily soiled synthetic fabrics
with fast colors
Normally soiled synthetic fabrics
with fast colors
Synthetic fabrics with delicate
colors
Rinses
Softeners
Spin cycle
Drying cycle for natural fibers
Woolens
Rinses
Softeners
Spin cycle
Drain no spin
Position program.
Knob
1
1
Position program.
Knob
2
3
3
4
5
6
7
8
-
9
10
11
12
13
14
15
16
17
18
-
14
Detergent
for prewash
Yes
Detergent
for wash
softener
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Bleach
Yes
Description of wash cycle
Prewash at 104 °F -wash cycle
194 °F, -rinses and extended
final spin
Prewash at 104 °F -wash cycle
140 °F, -rinses and extended
final spin
Wash cycle at 140 °F rinses and
extended final spin
Wash cycle at 140 °F rinses and
extended final spin
Wash cycle at 122 °F rinses and
extended final spin
Wash cycle at 104 °F rinses and
extended final spin
Rinses with automatic
introduction of softener, and
extended final spin
Rinses with automatic
introduction of softener, and
extended final spin
Draining and extended final spin
Wash cycle at 140 °F -anticrease or delicate spin
Wash cycle at 122 °F -anticrease or delicate spin
Wash cycle at 104 °F -rinse
cycles-anti-crease or delicate
spin
Rinse cycle with automatic
introduction of softener anticrease or delicate spin
Rinse cycle with automatic
introduction of softener anticrease or delicate spin
Draining and delicate spin
Wash cycle at 104 °F -anticrease or delicate spin
Rinse cycles with automatic
introduction of softener anticrease or delicate spin
Rinse cycles with automatic
introduction of softener anticrease or delicate spin
Delicate spin
Draining without spin
15
Maintenance service and Troubleshooting
I. The appliance doesn’t work/operate.
Possible causes
1.
2.
3.
4.
The socket is not the required one or the connection is loose.
The door is not properly closed or the switch of micro delay is in poor contact.
The plug wire of the motor has a poor/no contact or the motor is broken.
Malfunction of electronic module
Troubleshooting
1. Check the socket and plug to make sure that they are properly connected.
2. Check whether the micro delay switch is in good contact in on-position. If yes,
insert the terminal firmly to provide a good connection.
3. The electronic module controls the rotary speed and direction of the motor. In
case of the failure, check the wiring or replace the electronic module.
II. Filling failure
Possible causes
1.
2.
3.
4.
5.
The
The
The
The
The
source of the water supply is not opened or the water pressure is too low.
door is not properly closed or the micro delay switch has poor/no contact.
water electromagnetic valve is broken.
plug wire of drainage pump has poor/no contact.
pressure switch is broken.
Troubleshooting
I. Repeat the following steps.
1).
2).
3).
4).
5).
Open the source of water supply.
Check whether the filling hose is twisted or blocked.
Check whether the water electromagnetic valve is blocked.
Check whether program is properly selected.
Check whether the water supply pressure is too low.
II. Check if the door catch and the door lock are in good contact. If not, make
necessary adjustment. Check whether the micro delay switch is in good contact in
on-position.
III. Check whether the electromagnetic is good in on-position. Fasten it if necessary.
IV. Blow on the pressure switch and listen to hear a "click, click". Else, replace the
pressure switch with a new one.
16
III. No drainage
Possible causes
1. Improper installation
2. The drainage pump is broken.
Troubleshooting
I. Repeat the following steps.
1). Check whether the drainage pipe is twisted or blocked. The appropriate height of
the water drainage outlet should be from 31.4 inch to 39.3 inch.
2). Check whether the program is properly selected.
3). Connect the power cable to the drainage pump to check whether the operation is
normal. If not, make necessary replacement.
IV. Unusual noise
Possible causes
1.
2.
3.
4.
5.
6.
7.
8.
The packing screws should be disassembled.
The washer is placed too closed to a wall.
The washer is loaded over the standard capacity (11 lbs).
There is a foreign object other than fabrics in the washer.
The washer isn’t on a stand level.
Bolts or screws are loose.
The belt is loose.
Something is wrong with the triangle assembly.
Troubleshooting
1.
2.
3.
4.
5.
6.
Disassemble the packing screws.
Move the washer away from the wall.
Do not load the appliance to exceed the standard capacity.
Remove any foreign objects.
Adjust the washer until it is leveled.
Tighten the bolts and screws.
1. Fastening bolts of vibration damper
2. Fastening bolts of balances
3. Screws of water heating pipe
7. Increase the tension of belt.
8. Replace the triangle assembly.
17
V. The drum doesn't rotate; the spin speed is too high or too
low.
Possible causes
1.The
2.The
3.The
4.The
belt tension is too low or the fastening bolts are loose.
plug wire of motor is loose or the motor is broken.
capacitor is broken.
electronic module is broken or is not properly plugged.
Troubleshooting
1.Adjust the tension of belt and tighten the screws.
2.Check whether the plug wire of motor is loose or whether the motor works
normally, if not make the necessary replacements.
3.Check whether the capacitor is good with a universal meter. If not, make
necessary replacement.
4.Replace the electronic module with a new one.
VI .The water level is too high.
Possible causes
1. Gas leakage at the pressure system of the water supply.
2. The pressure switch is broken.
Troubleshooting
1. Check whether the pipeline of the pressure system is blocked or there is a gas
leakage. The pressure system includes:
(1) Gas-collecting valve
(2) Rubber pipe
(3) Pipe clip
2. Blow on the pressure switch and a "click, click" sound can be heard. Otherwise,
replace the pressure switch with a new one.
VII. No heating or automatic heating
Possible causes
1. Thermostat breakdown
2. Effect of ambient temperature
3. The water-heating pipe is broken.
Troubleshooting
1. Check whether the knob of temperature controller clicks at room temperature. If
not, make necessary replacement.
Note:
1). The temperature controller breaks down when it is cold and no click can be
heard. Warm the room and the temperature controller will get normal.
18
2). The water is automatically heated when it is cold and the temperature knob is at
"0" position. The process stops when the water is about 86°F.
2. Check the water-heating pipe to see whether the resistance wire is normal. If not,
make necessary replacement.
VIII. Water leakage
Possible causes
1. Leakage at joints
2.The reinforcement of outer cylinder is poorly welded.
3.There is foreign object on the cushion of sight window.
Troubleshooting
1. Check whether the joints are damaged or loose.
1). Filling pipe
2). Hose connecting electromagnetic valve to dispenser
3). Hose connecting dispenser to outer cylinder
4). Cushion of sight window
5). Hose connecting outer cylinder to pump
6). Drainage pump
7). Gas-collecting valve
8). Dispenser
9). Condenser
10). Hose connecting condenser to hose of outer cylinder
2. For leakage resulting from the welding defect of outer cylinder, replace the outer
cylinder.
3. Wipe off the foreign object from the cushion of sight window.
IX. Improper distribution of dispenser
Possible causes
1. The extension spring loses.
2. Misfit of eccentric wheel, follower and liner
3. Fault of gear of dispenser
Troubleshooting
1. Reassemble the extension spring
2. Reassemble the eccentric wheel, follower and the liner
3. Adjust the gear of dispenser
19
X. The outer case becomes live.
Possible causes
1. Whether the electric circuit is good.
2.The washer is not safely earthed.
3. The damaged rubber sheath of the power cord results in electric leakage.
Troubleshooting
1. Check whether the insulation of power cord is good. If not, make necessary
replacement.
2. Earth the washer safely.
3.Check the condition of the rubber sheath of the power cord and wrap the damaged
parts with insulation tape.
XI .The door lock indicator does not light.
Possible causes
1. The door lock indicator is broken.
2. The wiring of micro delay switch is loose.
3. The indicator loses.
Troubleshooting
1. Replace the broken indicator.
2. Tighten the stub of micro delay switch.
3. Refasten the indicator.
XII. No function or malfunction of program controller
Possible causes
1. The motor of the program controller fails or the stub is sealing-off.
2. The knob of program controller is stuck.
3. Poor contact of the wiring of the program controller.
4. Poor contact in at the inner contacts of program controller (even after all the plug
wires are tightened.)
Troubleshooting
1. Reassemble the motor of program controller and make a spot welding of the stubs
(the operation of program controller and motor can be heard after the appliance is
turned on.)
2. Adjust the position of knob of the program controller.
3. Tighten the stubs of the program controller one by one.
4. Replace the program controller with a new one.
20
XIII. Drying failure
Possible causes
1. The power cord is incorrectly plugged in the socket or the power source is in poor
contact.
2. The door is not tightly closed.
3. The knob of program controller is set on " ".
4. Drying time has not been set.
5. Malfunction of drying timer.
6. Malfunction of drying device
Troubleshooting
1.
2.
3.
4.
5.
6.
7.
8.
9.
Check the plug and socket to make sure that they are properly connected.
Close the door tightly.
Set the knob of program controller on " ".
Set the drying time.
Replace the drying timer.
Check the drying device.
Whether the heating pipe for drying is in on-position.
Whether the electric motor for drying works normally.
Check if the plug of drying device is loose.
XIV. Drying failure
Possible causes
1.
2.
3.
4.
No drainage
The drying load is higher than the standard capacity (6.6lbs).
The drying time is too short.
Malfunction of feed unit of drying system
Troubleshooting
1.
2.
3.
4.
5.
6.
7.
Check the drainage system.
Reduce the drying load to 6.6lbs or less.
Prolong the drying time to 20 minutes or more.
Check the feed unit of drying system.
Whether the faucet is opened.
Whether the water feeding is normal at the condenser.
Whether the flow regulator is choked.
21
XV. Drying takes too long.
Possible causes
1. No drainage
2. The drainage pipe is too long and results in reflux.
3. Malfunction of the flow regulator
Troubleshooting
1. Check the failure of the drainage system.
2. Adjust the height of the drainage outlet.
3. Replace the flow regulator with a new one.
22
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