Multi-Tech QuickCarrier USB-D MTD-H5 Cellular Dongle User Guide
Below you will find brief information for Cellular Dongle QuickCarrier USB-D MTD-H5. This device is a cellular dongle that can be used to connect to the internet via a cellular network. It features a USB interface, a SIM card holder, and a built-in antenna. The device can be used for a variety of applications such as machine-to-machine communications, remote monitoring, and data logging.
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QuickCarrier
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USB-D
MTD-H5 User Guide
QUICKCARRIER USB-D MTD-H5 USER GUIDE
QuickCarrier USB-D MTD-H5 User Guide
Models: MTD-H5
Part Number: S000551, Version 1.7
Copyright
This publication may not be reproduced, in whole or in part, without the specific and express prior written permission signed by an executive officer of
Multi-Tech Systems, Inc. All rights reserved. Copyright © 2017 by Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representations or warranties, whether express, implied or by estoppels, with respect to the content, information, material and recommendations herein and specifically disclaims any implied warranties of merchantability, fitness for any particular purpose and noninfringement.
Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of
Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.
Trademarks
QuickCarrier and the Multi-Tech logo are a registered trademarks of Multi-Tech Systems, Inc. All other brand and product names are trademarks or registered trademarks of their respective companies.
Legal Notices
The MultiTech products are not designed, manufactured or intended for use, and should not be used, or sold or re-sold for use, in connection with applications requiring fail-safe performance or in applications where the failure of the products would reasonably be expected to result in personal injury or death, significant property damage, or serious physical or environmental damage. Examples of such use include life support machines or other life preserving medical devices or systems, air traffic control or aircraft navigation or communications systems, control equipment for nuclear facilities, or missile, nuclear, biological or chemical weapons or other military applications (“Restricted Applications”). Use of the products in such Restricted
Applications is at the user’s sole risk and liability.
MULTITECH DOES NOT WARRANT THAT THE TRANSMISSION OF DATA BY A PRODUCT OVER A CELLULAR COMMUNICATIONS NETWORK WILL BE
UNINTERRUPTED, TIMELY, SECURE OR ERROR FREE, NOR DOES MULTITECH WARRANT ANY CONNECTION OR ACCESSIBILITY TO ANY CELLULAR
COMMUNICATIONS NETWORK. MULTITECH WILL HAVE NO LIABILITY FOR ANY LOSSES, DAMAGES, OBLIGATIONS, PENALTIES, DEFICIENCIES, LIABILITIES,
COSTS OR EXPENSES (INCLUDING WITHOUT LIMITATION REASONABLE ATTORNEYS FEES) RELATED TO TEMPORARY INABILITY TO ACCESS A CELLULAR
COMMUNICATIONS NETWORK USING THE PRODUCTS.
Contacting MultiTech
Knowledge Base
The Knowledge Base provides immediate access to support information and resolutions for all MultiTech products. Visit http://www.multitech.com/kb.go.
Support Portal
To create an account and submit a support case directly to our technical support team, visit: https://support.multitech.com.
Support
Business Hours: M-F, 8am to 5pm CT
Country
Europe, Middle East, Africa:
U.S., Canada, all others:
By Email
By Phone
+(44) 118 959 7774
(800) 972-2439 or (763) 717-5863
Warranty
To read the warranty statement for your product, visit www.multitech.com/warranty.go. For other warranty options, visit www.multitech.com/es.go.
World Headquarters
Multi-Tech Systems, Inc.
2205 Woodale Drive, Mounds View, MN 55112
Phone: (800) 328-9717 or (763) 785-3500
Fax (763) 785-9874
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USB-D MTD-H5 User Guide
CONTENTS
Contents
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USB-D MTD-H5 User Guide 3
CONTENTS
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USB-D MTD-H5 User Guide
PRODUCT OVERVIEW
Product Overview
Overview
The QuickCarrier USB-D is a cellular dongle designed and built for M2M applications.
Documentation
The following documentation is available on the MultiTech website at www.multitech.com/setup/product.go.
Document
QuickCarrier USB-D MTD-H5 User Guide
USB Driver Installation Guide for H5 and G3
Devices
HSPA+ AT Commands Reference Guide
Description
This document. Provides an overview, specification, safety and regulatory information, and SIM cards and basic operations.
Instructions for installing USB drivers on Linux and Windows
Systems (Part number S000553)
Configure your device with the HSPA+ AT Commands Reference
Guide (Part number S000574)
MTD-H5 Specifications
Category
Features
MTD-H5-xx
Penta-band HSPA+: 850/900/1700/1900/2100 MHz
Quad-band GSM/GPRS/EDGE: 850/900/1800/1900 MHz
Speed
Data Speed
Interface, Antenna, SIM Holder
Up to 21.0 Mbps downlink/5.76 Mbps uplink
USB Interface
Antenna
SIM Holder
Environment
USB 2.0 high speed compatible
Internal
Standard Mini SIM 1.8/3Volt
Operating Temperature
Storage Temperature
Humidity
Power Requirements
Operating Voltage
Input Power
SMS
-40° C to +50° C
-40° C to +85° C
15%-93% RH, non-condensing
5 volts from USB port
Via USB Bus
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PRODUCT OVERVIEW
Category
SMS
MTD-H5-xx
Text mode and PDU mode per 3GPP TS27.005 set for SMS and
CBS (cell broadcast)
Mobile-Terminated SMS
Mobile-Originated SMS
Certifications and Compliance
EMC Compliance FCC Part 15 Class B
Radio Compliance
Safety Compliance
EN301 489-1
EN301 489-7
EN301 489-24
FCC Part 22
FCC Part 24
FCC Part 27
RSS 132
RSS 133
RSS 139
UL 60950-1 cUL 60950-1
IEC 60950-1
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PRODUCT OVERVIEW
Dimensions
LEDs
The QuickCarrier USB-D HSPA+ includes four LEDs; the three signal status LEDs are programmable.
Link Status LED
Link Status
Off
On
Description
No power to unit.
Continuously lit
Slow blink (-0.2Hz)
Powered on.
Registered on network.
Signal Strength LEDs
Signal Strength
One bar
Two bars
Three bars
Description
Weak signal
Medium signal
Strong signal
Note:
If the signal strength LEDs are not working as expected and you recently installed or updated device drivers, disconnect the device from the USB port for a few seconds and reconnect to the same USB port.
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PRODUCT OVERVIEW
Programming LEDs
Signal strength LEDs are pre-programmed. However, you can change the pre-programmed settings with the
AT#GPIO command. For details, refer to the HSPA+ AT Command Reference Guide
Power Draw
Radio Voltage
GSM850 5
HSPA 5
Expected Current Values
Registration Pulse Steady State without
Data (max)
Steady State with Data
(max)
Peak Tx
Pulse/Duration
(max)
350ma/577usec
N/A
56ma
56ma
252ma
480ma
InRush Charge
Current in
Coulombs/charge time
1.25A/577usec 670mC/600usec
N/A 670mC/600usec
Note:
■ Registration Pulse: Current pulse seen when modem registered to tower and current draw is different from the steady state current. (GSM850 only).
■
Peak Tx pulse current is negligible for all but GSM850.
■ Steady State Maximums: Radio is registered and is transmitting at the highest values allowed by the carrier. The continuous current with data being sent and without data being sent.
■ InRush Current: The input current during power up or a device reset (capacitors are charging).
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SAFETY NOTICES AND WARNINGS
Safety Notices and Warnings
General Safety
The device is designed for and intended to be used in fixed and mobile applications. Fixed means the device is physically secured at one location and cannot be easily moved to another location. Mobile means the device is used in other than fixed locations.
CAUTION:
Maintain a separation distance of at least 20 cm (8 inches) between the transmitter’s antenna and the body of the user or nearby persons. The modem is not designed for or intended to be used in portable applications within 20 cm (8 inches) of the user’s body.
Attention:
Maintenir une distance d'au moins 20 cm (8 po) entre l'antenne du récepteur et le corps de l'utilisateur ou à proximité de personnes. Le modem n'est pas conçu pour, ou destinés à être utilisés dans les applications portables, moins de 20 cm du corps de l'utilisateur.
Radio Frequency (RF) Safety
Due to the possibility of radio frequency (RF) interference, it is important that you follow any special regulations regarding the use of radio equipment. Follow the safety advice given below.
■ Operating your device close to other electronic equipment may cause interference if the equipment is inadequately protected. Observe any warning signs and manufacturers’ recommendations.
■ Different industries and businesses restrict the use of cellular devices. Respect restrictions on the use of radio equipment in fuel depots, chemical plants, or where blasting operations are in process. Follow restrictions for any environment where you operate the device.
■ Do not place the antenna outdoors.
■
Switch OFF your wireless device when in an aircraft. Using portable electronic devices in an aircraft may endanger aircraft operation, disrupt the cellular network, and is illegal. Failing to observe this restriction may lead to suspension or denial of cellular services to the offender, legal action, or both.
■ Switch OFF your wireless device when around gasoline or diesel-fuel pumps and before filling your vehicle with fuel.
■
Switch OFF your wireless device in hospitals and any other place where medical equipment may be in use.
Sécurité relative aux appareils à radiofréquence (RF)
À cause du risque d'interférences de radiofréquence (RF), il est important de respecter toutes les réglementations spéciales relatives aux équipements radio. Suivez les conseils de sécurité ci-dessous.
■
Utiliser l'appareil à proximité d'autres équipements électroniques peut causer des interférences si les
équipements ne sont pas bien protégés. Respectez tous les panneaux d'avertissement et les recommandations du fabricant.
■ Certains secteurs industriels et certaines entreprises limitent l'utilisation des appareils cellulaires. Respectez ces restrictions relatives aux équipements radio dans les dépôts de carburant, dans les usines de produits chimiques, ou dans les zones où des dynamitages sont en cours. Suivez les restrictions relatives à chaque type d'environnement où vous utiliserez l'appareil.
■ Ne placez pas l'antenne en extérieur.
■
Éteignez votre appareil sans fil dans les avions. L'utilisation d'appareils électroniques portables en avion est illégale: elle peut fortement perturber le fonctionnement de l'appareil et désactiver le réseau cellulaire. S'il
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SAFETY NOTICES AND WARNINGS
ne respecte pas cette consigne, le responsable peut voir son accès aux services cellulaires suspendu ou interdit, peut être poursuivi en justice, ou les deux.
■ Éteignez votre appareil sans fil à proximité des pompes à essence ou de diesel avant de remplir le réservoir de votre véhicule de carburant.
■ Éteignez votre appareil sans fil dans les hôpitaux ou dans toutes les zones où des appareils médicaux sont susceptibles d'être utilisés.
Interference with Pacemakers and Other Medical Devices
Potential interference
Radio frequency energy (RF) from cellular devices can interact with some electronic devices. This is electromagnetic interference (EMI). The FDA helped develop a detailed test method to measure EMI of implanted cardiac pacemakers and defibrillators from cellular devices. This test method is part of the Association for the
Advancement of Medical Instrumentation (AAMI) standard. This standard allows manufacturers to ensure that cardiac pacemakers and defibrillators are safe from cellular device EMI.
The FDA continues to monitor cellular devices for interactions with other medical devices. If harmful interference occurs, the FDA will assess the interference and work to resolve the problem.
Precautions for pacemaker wearers
If EMI occurs, it could affect a pacemaker in one of three ways:
■
Stop the pacemaker from delivering the stimulating pulses that regulate the heart's rhythm.
■ Cause the pacemaker to deliver the pulses irregularly.
■ Cause the pacemaker to ignore the heart's own rhythm and deliver pulses at a fixed rate.
Based on current research, cellular devices do not pose a significant health problem for most pacemaker wearers.
However, people with pacemakers may want to take simple precautions to be sure that their device doesn't cause a problem.
■ Keep the device on the opposite side of the body from the pacemaker to add extra distance between the pacemaker and the device.
■ Avoid placing a turned-on device next to the pacemaker (for example, don’t carry the device in a shirt or jacket pocket directly over the pacemaker).
Device Maintenance
When maintaining your device:
■ Do not attempt to disassemble the device. There are no user serviceable parts inside.
■
Do not expose your device to any extreme environment where the temperature or humidity is high.
■
Do not expose the device to water, rain, or spilled beverages. It is not waterproof.
■ Do not place the device alongside computer discs, credit or travel cards, or other magnetic media. The information contained on discs or cards may be affected by the device.
■ Using accessories, such as antennas, that MultiTech has not authorized or that are not compliant with
MultiTech's accessory specifications may invalidate the warranty.
If the device is not working properly, contact MultiTech Technical Support.
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User Responsibility
Respect all local regulations for operating your wireless device. Use the security features to block unauthorized use and theft.
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USB-D MTD-H5 User Guide 11
GETTING STARTED
Getting Started
Getting Started Overview
To use the MTD, do the following:
1.
Insert the SIM Card. Refer to Installing a SIM Card.
2.
Power up the device. Refer to Turning the Device On or Off.
3.
Install device drivers. Use the Connection Manager or follow instructions in the USB Driver Installation
Guide for your model.
4.
Activate the device on your carrier network. Use the Connection Manager or refer to Account Activation
for Cellular Devices.
5.
Make a data connection. Use the Connection Manager or refer to Using Linux and/or Basic Operations.
Installing a SIM Card
To install a SIM Card in an MTD-H5:
Warning:
If the device is connected to a computer or power supply, disconnect it. Inserting or removing a SIM card with the device powered may harm the SIM card and the device.
1.
Remove the SIM cover from the back of the device. If you have trouble sliding the SIM cover, use a flatblade screwdriver in the slot on the SIM cover to slide it out.
12
2.
Insert the SIM card into the card holder with the gold contact side facing down as shown.
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GETTING STARTED
3.
Verify that the SIM card fits into the holder properly and replace the cover.
Removing a SIM Card
To remove a SIM card:
Warning:
If the device is connected to a computer or power supply, disconnect it. Inserting or removing a SIM card with the device powered may harm the SIM card and the device.
1.
Remove the SIM cover from the back of the device. If you have trouble sliding the SIM cover, use a flatblade screwdriver in the slot on the SIM cover to slide it out.
2.
Slide the SIM card out.
3.
Replace the SIM cover.
Turning the Device On or Off
This USB-powered device does not have a power button. Connecting the device to a computer's USB port turns it on.
■
After plugging in the device, give it time to initialize before using.
■
When the PWRMON line gets to high, the device has powered on.
■ Wait 10 seconds for the device to reach activation state.
Disconnecting it or shutting off the computer, turns it off. For best practices, follow the steps in Powering Off or
Rebooting a Device.
Note:
When reconnecting the device, use the same USB port that you used when installing drivers. Otherwise, you may need to re-install the driver.
Powering Off or Rebooting a Device
To power off your device:
1.
Suspend dial-up network.
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GETTING STARTED
14
2.
Suspend ModemQuery.
3.
Wait for Steps 1-2 to complete.
4.
Verify that the modem has disconnected.
5.
Issue AT#SHDN.
6.
Wait 30 seconds.
7.
Power off or disconnect power.
Device Phone Number
Every device has a unique phone number. Your service provider supplies a phone number when you activate your account, or if your device has a SIM card, the phone number may be on it. Wireless service provider implementation may vary. Consult with your service provider to get the phone number for your device.
Using Connection Manager to Install Drivers and Connect to the
Carrier Network
Connection Manager is software that installs device drivers and connects your device to your carrier's network.
Note:
MTD-H5 models use SIM based activation. If you do not have a SIM card, contact your carrier.
Connection Manager supports the following Windows versions:
■
Windows XP, Vista, 7, 8 and 2008, both 32-bit and 64-bit versions
■ Windows Server 2012
■
Windows 2003 Server 32-bit version
To download and install the Connection Manager:
1.
Go to www.multitech.com/connectionmanager.go.
2.
Click Connection Manager.
3.
Open or unzip the Connection Manager file and run the installer (.msi file).
4.
When prompted, plug the device into a USB port.
5.
Wait for drivers to install, then click Next.
6.
Open Connection Manager.
7.
To set the application to load during Windows startup and automatically connect to the internet:
a.
Click Settings and check the boxes for Run application at Windows startup and Connect to the
Internet Automatically.
b.
Click Apply.
8.
To allow Connection Manager to re-connect when a connection is lost:
a.
Click Connection and check Enable keep-alive.
b.
Enter an address to ping in the Host to ping box (for example, 8.8.8.8 which is www.google.com).
9.
Enter Dial number and APN if different from the default.
10.
Click Apply to save settings.
11.
Click Main, then click Connect to start your connection.
12.
Browse to a website to confirm the device has Internet access.
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If the keep-alive fails, Connection Manager automatically reconnects. When you start the computer, Connection
Manager launches and establishes a connection.
Troubleshooting
If the connection drops and the Main page shows a Keep-alive Feature, clear out the error by removing the numeric file names under this directory.
C:\Users\tdg\AppData\Roaming\Multi-Tech Connection Manager
Note:
Replace "tdg" with your Windows username.
Account Activation for Cellular Devices
Some MultiTech devices are pre-configured to operate on a specific cellular network. To use the device, you must set up a cellular data account with your service provider. Each service provider has its own process for adding devices to their network. To find activation steps for your device:
1.
Go to http://www.multitech.com/support.
2.
Select your device.
3.
Scroll to Activation and click Download.
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USING LINUX
Using Linux
Shell Commands
Testing Serial Ports
To test the serial ports created by the driver, type in a shell:
# cat /dev/ttyACM0 &
# echo –en "ATE0\r" > /dev/ttyACM03
# echo –en "AT\r" > /dev/ttyACM0
Note:
Sending ATE0 is required, to avoid issues in the terminal output. It prevents the sending/receiving spurious characters to/from the modem when used with the Linux commands “echo” and “cat”
You can perform the same test using the other interface (ttyACM1 ttyACM3).
Create a PPP Connection
Most recent Linux distributions have GUI tools for creating PPP connections; the following instructions are for creating a PPP connection through command line interface.
PPP support must be compiled into the kernel; pppd and chat programs are also required.
pppd needs two scripts: the first script performs the environment setting and calls the second script, which is used by the chat program. For creating a PPP connection type:
# pppd file /etc/pppd_script &
Example
# Debug info from pppd debug
#kdebug 4
# Most phones don't reply to LCP echos lcp-echo-failure 3 lcp-echo-interval 3
# Keep pppd attached to the terminal
# Comment this to get daemon mode pppd nodetach
# The chat script (be sure to edit that file, too!) connect "/usr/sbin/chat -v -f /etc/chatscripts/hsdpa_connect/etc/chatscripts/gprs_connect"
# Serial Device to which the modem is connected
/dev/ttyACMttyACM
# Serial port line speed
115200 dump
# The phone is not required to authenticate
#noauth user <insert here the correct username for authentication> name <insert here the name of the connection> password <insert here the correct password for authentication>
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USING LINUX
# If you want to use the HSDPAGPRS link as your gateway defaultroute
# pppd must not propose any IP address to the peer
#noipdefault ipcp-accept-local ipcp-accept-remote
# Keep modem up even if connection fails
#persist
# Hardware flow control crtscts
# Ask the peer for up to 2 DNS server addresses usepeerdns
# No ppp compression novj nobsdcomp novjccomp nopcomp noaccomp
# For sanity, keep a lock on the serial line lock
# Show password in debug messages show-password
This script calls the option connect using the script hsdpa_connectgprs_connect, for example: #!/bin/sh
# Connection to the network
'' AT+CGDCONT=1,"IP","<insert here the correct APN provided by your network operator>"# Connection to the network
'' AT+CGDCONT=1,"IP","<insert here the correct APN provided by your network operator>"
# Dial the number.
OK ATD*99***1#ATD*99***1#
# The modem is waiting for the following answer
CONNECT ''
After launching a PPP connection is possible to use ftp protocol or other utilities that allow the access to the
Internet.
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BASIC OPERATIONS
Basic Operations
Interacting with Your Device Overview
This section describes how to use AT commands to interact with your device. Using terminal software such as
Kermit, you can issue AT commands to communicate with and configure your modem. The AT commands let you establish, read and modify device parameters and help you control how the device operates. This section documents basic interactions with your device, such as verifying signal strength and network registrations, sending and reading SMS text messages, and sending and receiving data.
Generally, USB modems are used as unintelligent bit pipes. In Windows, this means you create a dial-up network connection that uses the Windows IP stack to use the modem to create a PPP connection to the cellular network.
The modem is assigned an IP address from the cellular carrier. This connection provides Internet access and is the basis for TCP/IP communication for sending and receiving email, creating TCP/UDP Sockets, or putting and getting files from an FTP server.
In Linux, PPPD is used to dial the modem and create the connection to the cellular TCP/IP network. This provides
Internet access for sending and receiving email, creating TCP/UDP Sockets, or putting and getting files from an FTP server.
Related Documentation
Related documentation for using HSPA+ H5 devices:
■ HSPA-H5 AT Commands Reference Guide (S000528) provides for additional information on AT commands available for your device. The Introduction chapter describes command formatting, syntax, and other basic information.
■
Configuring Devices: Using AT RUN, Setting up Digital Voice Interface, and Configuring Ports Reference
Guide (S000552).
Before You Begin
Before you begin:
■ If you have not done so, install any drivers. Refer to the separate driver installation guide for your device.
■
Power up your device and ensure it is connected to the computer that you use to issue AT commands.
■
Install terminal software that can communicate with the device, such as HyperTerminal, Tera Term, Kermit, or Putty.
Preparing the Modem for a Data Connection
Set the APN by issuing the following command where <APN Name> is the APN assigned by the carrier.
■
AT+CGDCONT=1,"IP","<APN Name>
Check for registration by issuing AT+CREG?<cr> and wait for the response. If the second value of the response (for example, +CREG:x,y) is 1, then the modem is registered on the home network. If y=5, then the modem is registered but roaming. See the AT Command reference guide for other possible responses. If the second value is not 1 or 5, then do not attempt to dial. Wait ~5 seconds for the modem to finish registration and check +CREG again.
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BASIC OPERATIONS
Using the Radio IP Stack to Make a Data Connection
Connect by issuing the command: AT#SGACT=1,1 (using PDP context #1).
Using the Host System IP Stack to Make a Data Connection
This device only supports packet data connections, such as dial-up networking. To make a data connection, you must use a PPP dialer. If your carrier requires a username and password for the Internet connection, be sure to enter that information into the PPP dialer. Dial up using ATD*99***1# (using PDP context #1).
Disconnect a Data Connection Using an Internal IP Stack
Issue the following command to disconnect: AT#SGACT=1,0
How to Disconnect a Data Connection Using Host IP Stack
Issue the following command to disconnect: AT#SGACT-1,0.
Using Command Mode and Online Data Mode
Modems have two operation modes, command and online data. When you power up the modem it is in command mode and ready to accept AT commands.
Use AT commands to communicate with and configure your modem. They allow you to establish, read, and modify device parameters and control how the modem works. The device can also generate responses to AT commands that help determine the modem’s current state.
If the modem is in online data mode, it only accepts the Escape command (+++).
To send the modem AT Commands from terminal emulation software, set the software to match the modem’s default data format, which is:
■
Speed: 115,200 bps
■ Data bits: 8
■
Parity: none
■
Stop bit: 1
■ Flow control: hardware
To confirm you are communicating with the device:
■ Type AT and press Enter.
If the device responds with OK, you are communicating with the device.
Verifying Signal Strength
To verify the device signal strength, enter:
AT+CSQ
The command indicates signal quality, in the form:
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BASIC OPERATIONS
+CSQ: <rssi>,<ber>
Where:
<rssi>
0
1
2-30
31
99
<ber>
2
3
4
0
1
5
6
7
99
Received signal strength indication.
(-113) dBm or less
(-111) dBm
(-109) dBm - (-53) dBm / 2 dBm per step
(-51) dBm or greater
Not known or not detectable
Bit error rate, in percent
Less than 0.2%
0.2% to 0.4%
0.4% to 0.8%
0.8% to 1.6%
1.6% to 3.2%
3.2% to 6.4%
6.4% to 12.8%
More than 12.8%
Not known or not detectable
Note:
Signal strength of 10 or higher is needed for successful packet data sessions.
Example
A example response to AT+CSQ:
+CSQ: 15,1
Checking Network Registration
Before establishing a packet data connection, verify the is device registered on the network. To do this enter the network registration report read command:
AT+CREG?
If the device returns:
+CREG: 0,1
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BASIC OPERATIONS
or
+CREG: 0,5
The device is registered.
If the device returns:
+CREG: 0,2
The device is in a network searching state.
Verify that Device Detects a Valid SIM Card
If your device uses a SIM card, use the query SIM status command to verify if the device detects the SIM card. To do this, enter:
AT#QSS?
If the device detects that SIM card, it responds with one of the following:
Response
#QSS: 2, 1
#QSS: 2, 2
#QSS: 2, 3
Description
SIM inserted
SIM inserted and PIN unlocked.
SIM inserted and ready.
If your device does not reply with one of those responses, verify that the SIM card is properly inserted.
When your device fails to connect
Work through the steps below until your device connects.
1.
Wait 30 seconds and try again.
2.
Wait 1 minute and try again.
3.
Wait 2 minutes and try again.
4.
Wait 8 minutes and try again.
5.
Make one attempt every 15 minutes for an hour.
6.
Make one attempt every 90 minutes.
When a call drops
If a connected call drops for any reason:
■
Wait 30 seconds and restart the sequence again.
Reading, Writing, and Deleting Messages
Reading Text Messages
To read a text message in text mode:
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BASIC OPERATIONS
1.
Put the device in text mode.
Enter: AT+CMGF=1
2.
Read message.
Enter: AT+CMGR=1
Example response:
+CMGR: "REC UNREAD","+10001112222z`z","","13/09/05,13:39:40-20"
How are you?
OK
Where 0001112222 is the phone number.
Writing Text Messages
To send a text message in text mode:
1.
Put the device in text mode.
Enter:
AT+CMGF=1
The device responds.
OK
2.
Enter the recipient's number and your message.
Enter:
AT+CMGS="##########"
>Your message here where ########## is the recipient's number.
3.
Send the message.
Enter CTRL+Z.
The device responds:
+CMGS: #
OK where # is the reference number of the sent message.
For example:
AT+CMGF=1
OK
AT+CMGS="0001112222"
> How are you?
<CTRL+Z to send>
+CMGS: 255
OK
Where 0001112222 is the phone number.
Deleting Messages
To delete one text message, enter:
AT+CMGD=I,#
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USB-D MTD-H5 User Guide
where I is the index in the select storage and # is the delflag option. Enter:
0 Deletes message in the specified index.
1
2
Deletes all read messages. Leaves unread messages and stored deviceoriginated messages.
Deletes all read and sent device-originated messages. Leaves unread messages and unsent device-originated messages.
3
4
Deletes all read messages and sent and unsent device-orginated messages.
Leaves unread messages.
Deletes all messages.
For example:
AT+CMGD=1 (delete message at index 1)
AT+CMGD=2 (delete message at index 2 )
AT+CMGD=1,0
AT+CMGD=1,1
AT+CMGD=1,2
AT+CMGD=1,3
AT+CMGD=1,4
BASIC OPERATIONS
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USB-D MTD-H5 User Guide 23
REGULATORY STATEMENTS
Regulatory Statements
47 CFR Part 15 Regulation Class B Devices
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
■
Reorient or relocate the receiving antenna.
■
Increase the separation between the equipment and receiver.
■ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
■
Consult the dealer or an experienced radio/TV technician for help.
Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Industry Canada Class B Notice
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Reglement Canadien sur le matériel brouilleur.
This device complies with Industry Canada license-exempt RSS standard(s). The operation is permitted for the following two conditions:
1.
the device may not cause interference, and
2.
this device must accept any interference, including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence.
L'exploitation est autorisée aux deux conditions suivantes:
1.
l'appareil ne doit pas produire de brouillage, et
2.
l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.
EMC, Safety, and R&TTE Directive Compliance
24
The CE mark is affixed to this product to confirm compliance with the following European Community Directives:
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REGULATORY STATEMENTS
Council Directive 2014/30/EU on the approximation of the laws of Member States relating to electromagnetic compatibility; and
Council Directive 2014/35/EU on the harmonization of the laws of Member States relating to electrical equipment designed for use within certain voltage limits; and
Council Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment; and
Council Directive 1999/5/EC on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity.
International Modem Restrictions
Some dialing and answering defaults and restrictions may vary for international modems. Changing settings may cause a modem to become non-compliant with national regulatory requirements in specific countries. Also note that some software packages may have features or lack restrictions that may cause the modem to become noncompliant.
Other Countries
The above country-specific information does not cover all countries with specific regulations; they are included to show you how each country may differ. If you have trouble determining your own country's requirements, check with MultiTech’s Technical Support for assistance.
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USB-D MTD-H5 User Guide 25
ENVIRONMENTAL NOTICES
Environmental Notices
Waste Electrical and Electronic Equipment Statement
WEEE Directive
The WEEE Directive places an obligation on EU-based manufacturers, distributors, retailers, and importers to takeback electronics products at the end of their useful life. A sister directive, ROHS (Restriction of Hazardous
Substances) complements the WEEE Directive by banning the presence of specific hazardous substances in the products at the design phase. The WEEE Directive covers all MultiTech products imported into the EU as of August
13, 2005. EU-based manufacturers, distributors, retailers and importers are obliged to finance the costs of recovery from municipal collection points, reuse, and recycling of specified percentages per the WEEE requirements.
Instructions for Disposal of WEEE by Users in the European Union
The symbol shown below is on the product or on its packaging, which indicates that this product must not be disposed of with other waste. Instead, it is the user's responsibility to dispose of their waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or where you purchased the product.
July, 2005
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USB-D MTD-H5 User Guide
Restriction of the Use of Hazardous Substances (RoHS)
ENVIRONMENTAL NOTICES
Multi-Tech Systems, Inc.
Certificate of Compliance
2011/65/EU
Multi-Tech Systems, Inc. confirms that its embedded products comply with the chemical concentration limitations set forth in the directive 2011/65/EU of the European Parliament (Restriction of the use of certain Hazardous
Substances in electrical and electronic equipment - RoHS).
These MultiTech products do not contain the following banned chemicals
1
:
■
Lead, [Pb] < 1000 PPM
■ Mercury, [Hg] < 1000 PPM
■
Hexavalent Chromium, [Cr+6] < 1000 PPM
■
Cadmium, [Cd] < 100 PPM
■ Polybrominated Biphenyl, [PBB] < 1000 PPM
■
Polybrominated Diphenyl Ether, [PBDE] < 1000 PPM
Environmental considerations:
■
Moisture Sensitivity Level (MSL) =1
■ Maximum Soldering temperature = 260C (in SMT reflow oven)
1
Lead usage in some components is exempted by the following RoHS annex, therefore higher lead concentration would be found in some modules (>1000 PPM);
- Resistors containing lead in a glass or ceramic matrix compound.
REACH Statement
Registration of Substances
After careful review of the legislation and specifically the definition of an “article” as defined in EC Regulation
1907/2006, Title II, Chapter 1, Article 7.1(a)(b), it is our current view that Multi-Tech Systems, Inc. products would be considered as “articles.” In light of the definition in § 7.1(b) which requires registration of an article only if it contains a regulated substance that “is intended to be released under normal or reasonably foreseeable conditions of use,” our analysis is that Multi-Tech Systems, Inc. products constitute nonregisterable articles for their intended and anticipated use.
Substances of Very High Concern (SVHC)
Per the candidate list of Substances of Very High Concern (SVHC) published October 28, 2008 we have reviewed these substances and certify the Multi-Tech Systems, Inc. products are compliant per the EU “REACH” requirements of less than 0.1% (w/w) for each substance. If new SVHC candidates are published by the European
Chemicals Agency, and relevant substances have been confirmed, that exceeds greater than 0.1% (w/w), Multi-
Tech Systems, Inc. will provide updated compliance status.
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USB-D MTD-H5 User Guide 27
ENVIRONMENTAL NOTICES
Multi-Tech Systems, Inc. also declares it has been duly diligent in ensuring that the products supplied are compliant through a formalized process which includes collection and validation of materials declarations and selective materials analysis where appropriate. This data is controlled as part of a formal quality system and will be made available upon request.
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ENVIRONMENTAL NOTICES
Information on HS/TS Substances According to Chinese Standards
In accordance with China's Administrative Measures on the Control of Pollution Caused by Electronic Information
Products (EIP) # 39, also known as China RoHS, the following information is provided regarding the names and concentration levels of Toxic Substances (TS) or Hazardous Substances (HS) which may be contained in Multi-Tech
Systems Inc. products relative to the EIP standards set by China's Ministry of Information Industry (MII).
Hazardous/Toxic Substance/Elements
Name of the Component
Printed Circuit Boards
Resistors
Capacitors
Ferrite Beads
Relays/Opticals
ICs
Diodes/ Transistors
Oscillators and Crystals
Regulator
Voltage Sensor
Transformer
Speaker
Connectors
LEDs
Screws, Nuts, and other
Hardware
AC-DC Power Supplies
Software /Documentation CDs
Booklets and Paperwork
Chassis
O
O
O
O
O
X
O
O
O
O
X
O
O
O
O
O
O
X
X
Lead
(PB)
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
Mercury
(Hg)
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
Cadmium
(CD)
Hexavalent
Chromium
(CR6+)
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
Polybromi nated
Biphenyl
(PBB)
O
Polybrominat ed Diphenyl
Ether (PBDE)
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
X Represents that the concentration of such hazardous/toxic substance in all the units of homogeneous material of such component is higher than the SJ/Txxx-2006 Requirements for Concentration Limits.
O Represents that no such substances are used or that the concentration is within the aforementioned limits.
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USB-D MTD-H5 User Guide 29
ENVIRONMENTAL NOTICES
Information on HS/TS Substances According to Chinese Standards (in
Chinese)
依 照中 标准 有毒 物质 息
根据中华人民共和国信息产业部 (MII) 制定的电子信息产品 (EIP) 标准－中华人民共和国《电子信息产品污染
控制管理办法》（第 39 号），也称作中国 RoHS, 下表列出了 Multi-Tech Systems, Inc. 产品中可能含有的有毒
物质 (TS) 或有害物质 (HS) 的名称及含量水平方面的信息。
有 害//有 质//元 素
成 分名
印刷电路板
电阻器
电容器
铁氧体磁环
继电器/光学部件
ICs
二极管/晶体管
振荡器和晶振
调节器
电压传感器
变压器
扬声器
连接器
LEDs
螺丝、螺母以及其它五金件
交流-直流电源
软件/文档 CD
手册和纸页
底盘
O
O
O
O
O
O
O
X
O
O
X
O
O
O
O
X
O
O
X
铅 汞 镉 六价
多溴 苯
(PBB)
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
多 溴二 醚
(PBDE)
O
O
X 表示所有使用类似材料的设备中有害/有毒物质的含量水平高于 SJ/Txxx-2006 限量要求。
O 表示不含该物质或者该物质的含量水平在上述限量要求之内。
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INDEX
Index
A
account activation.........................................................15
activation.......................................................................14
cellular devices.........................................................15
AT Command documents................................................5
C
Chinese hazardous substances
Chinese version........................................................30
English version .........................................................29
Class B ..........................................................................24
Industry Canada .......................................................24
command mode ............................................................19
connection manager ................................................14 15
D
data bits ........................................................................19
data connection .......................................................18 19
delete text messages ....................................................22
device
maintenance ............................................................10
dialing restrictions.........................................................25
dimensions ......................................................................7
disconnect .....................................................................19
documentation...........................................................5 18
dropped call ..................................................................21
F
FCC Notice
Class B .....................................................................24
G
general regulatory.........................................................25
H
hazardous substances ...................................................27
host IP stack ..................................................................19
host system ip stack......................................................19
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I
Industry Canada
Class B .....................................................................24
install
SIM card ...................................................................12
interférence des radiofréquences...................................9
internal IP stack.............................................................19
L
LEDs.................................................................................7
link status ........................................................................7
Linux
overview ..................................................................18
PPP connection ........................................................16
shell commands .......................................................16
M
maintenance .................................................................10
modem
safety .........................................................................9
N
network registration
check ........................................................................20
O
online data mode ..........................................................19
P
parity .............................................................................19
power ............................................................................13
draw ...........................................................................8
programming LEDs ..........................................................7
R
radio frequency interference..........................................9
radio IP stack.................................................................19
read text messages .......................................................21
remove
SIM card ...................................................................13
31
INDEX
RoHS..............................................................................27
S
safety
modem.......................................................................9
RF interference ..........................................................9
signal strength.................................................................7
verify ........................................................................19
SIM card ..........................................................................5
detection..................................................................21
install........................................................................12
remove.....................................................................13
specifications...................................................................5
speed.............................................................................19
stop bits.........................................................................19
sécurité
interférences RF.........................................................9
T
temperatures ..................................................................5
text messages
delete .......................................................................22
read ..........................................................................21
troubleshooting.............................................................15
turn on/off ....................................................................13
U
user responsibility.........................................................11
V
verify communication ...................................................19
W
Windows
overview ..................................................................18
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Key features
Penta-band HSPA+
Quad-band GSM/GPRS/EDGE
Data Speed up to 21.0 Mbps
USB 2.0 high speed compatible
Standard Mini SIM 1.8/3Volt
Operating Temperature: -40° C to +50° C
Storage Temperature: -40° C to +85° C
SMS
Frequently asked questions
The QuickCarrier USB-D MTD-H5 has a data speed of up to 21.0 Mbps downlink/5.76 Mbps uplink.
The QuickCarrier USB-D MTD-H5 uses a standard Mini SIM card.
The QuickCarrier USB-D MTD-H5 has an operating temperature range of -40° C to +50° C.
The QuickCarrier USB-D MTD-H5 requires 5 volts from a USB port.
You can install the drivers using the Connection Manager software, or by following the instructions in the USB Driver Installation Guide for H5 and G3 Devices, which is available on the Multi-Tech website.
You can activate the device using the Connection Manager software, or by following the instructions from your carrier.