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Macro-Tech 2402

Operation Manual

Obtaining Other Language Versions: To obtain information in another language about the use of this product, please contact your local Crown Distributor. If you need assistance locating your local distributor, please contact Crown at 574-294-8000.

This manual does not include all of the details of design, production, or variations of the equipment. Nor does it cover every possible situation which may arise during installation, operation or maintenance.

The information provided in this manual was deemed accurate as of the publication date. However, updates to this information may have occurred. To obtain the latest version of this manual, please visit the Crown website at www.crownaudio.com.

Trademark Notice: Crown, Crown Audio, Amcron, Macro-Tech and ODEP are registered trademarks of Crown International. PIP and

Grounded Bridge are trademarks of Crown International. Other trademarks are the property of their respective owners.

Some models may be exported under the name Amcron.

®

©2007 by Crown Audio

®

, Inc. 1718 W. Mishawaka Rd., Elkhart, Indiana 46517-9439 U.S.A. Telephone: 574-294-8000

127240-9

12/07

MA 2402 Power Amplifier

Important Safety Instructions

Importantes Instructions de Sécurité

Wichtige Sicherheitsinstruktionen

Instrucciones de Seguridad Importantes

1) Read these instructions.

2) Keep these instructions.

3) Heed all warnings.

4) Follow all instructions.

5) Do not use this apparatus near water.

6) Clean only with a dry cloth.

7) Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

8) Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

9) Do not defeat the safety purpose of the polarized or groundingtype plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10) Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

11) Only use attachments/accessories specified by the manufacturer.

12) Use only with a cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

13) Unplug this apparatus during lightning storms or when unused for long periods of time.

14) Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

15) Use the mains plug to disconnect the apparatus from the mains.

16) WARNING: TO REDUCE THE RISK OF FIRE OR ELECTRIC

SHOCK, DO NOT EXPOSE THIS APPARATUS TO RAIN OR

MOISTURE.

17) DO NOT EXPOSE THIS EQUIPMENT TO DRIPPING OR

SPLASHING AND ENSURE THAT NO OBJECTS FILLED WITH

LIQUIDS, SUCH AS VASES, ARE PLACED ON THE EQUIP-

MENT.

18) THE MAINS PLUG OF THE POWER SUPPLY CORD SHALL

REMAIN READILY OPERABLE.

TO PREVENT ELECTRIC SHOCK DO NOT REMOVE TOP OR

BOTTOM COVERS. NO USER SERVICEABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

À PRÉVENIR LE CHOC ÉLECTRIQUE N’ENLEVEZ PAS LES

COUVERCLES. IL N’Y A PAS DES PARTIES SERVICEABLE À

L’INTÉRIEUR. TOUS REPARATIONS DOIT ETRE FAIRE PAR

PERSONNEL QUALIFIÉ SEULMENT.

PARA PREVENIR UN CHOQUE ELÉCTRICO, NO RETIRE LAS

CUBIERTAS SUPERIOR O INFERIOR. NO EXISTEN PARTES

QUE PUEDAN SER REPARADAS POR EL USUARIO AL INTE-

RIOR. REMITA EL SERVICICO AL PERSONAL TÉCHNICAL

CALIFICADO.

TO COMPLETELY DISCONNECT THIS EQUIPMENT FROM

THE AC MAINS, DISCONNECT THE POWER SUPPLY CORD

PLUG FROM THE AC RECEPTACLE. THE MAINS PLUG OF

THE POWER SUPPLY CORD SHALL REMAIN READILY

OPERABLE.

POUR DÉMONTER COMPLÈTEMENT L'ÉQUIPEMENT DE

L'ALIMENTATION GÉNÉRALE, DÉMONTER LE CÂBLE D'ALI-

MENTATION DE SON RÉCEPTACLE. LA PRISE D'ALIMEN-

TATION RESTERA AISÉMENT FONCTIONNELLE.

PARA DESCONECTAR COMPLETAMENTE EL EQUIPO DEL

SUMINSTRO ELECTRICO, DESCONECTE EL CABLE DE ALI-

MENTACION DE LA TOMA DE CA. LAS PATAS DEL CONEC-

TOR DEL CABLE DE ALIMENTACIÓN DEBERAN

MANTENERSE EN BUEN ESTADO.

WATCH FOR THESE SYMBOLS:

The lightning bolt triangle is used to alert the user to the risk of electric shock.

The exclamation point triangle is used to alert the user to important operating or maintenance instructions.

REGARDEZ CES SYMBOLES

La triangle avec le sigle ‘’foudre’’ est employée pour alerter l'utilisateur au risque de décharge électrique. Le triangle avec un point d'exclamation est employée pour alerter l'utilisateur d’instruction importantes pour lors opérations de maintenance.

ATENCION CON ESTOS SÍMBOLOS

El triángulo con el símbolo de rayo eléctrico es usado para alertar al usuario de el riesgo de un choque eléctrico.

El triángulo con el signo de admiración es usado para alertar al usuario de instrucciones importantes de operación o mantenimiento.

IMPORTANT

The MA-2402 amplifier requires Class 1 output wiring.

L’amplificateur de MA-2402 exige des câbles de sortie de classe 1.

Der MA-2402-Verstärker erfordert Klasse die 1 Produktionsverdrahtung.

El amplificador de MA-2402 requiere de un cableado de salida

Clase 1.

MAGNETIC FIELD

CAUTION! Do not locate sensitive high-gain equipment such as preamplifiers or tape decks directly above or below the unit.

Because this amplifier has a high power density, it has a strong magnetic field which can induce hum into unshielded devices that are located nearby. The field is strongest just above and below the unit.

If an equipment rack is used, we recommend locating the amplifier(s) in the bottom of the rack and the preamplifier or other sensitive equipment at the top.

FCC COMPLIANCE NOTICE

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

CAUTION: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

page 2

Operation Manual

MA 2402 Power Amplifier

Crown Audio, Inc.

Issued By: Crown Audio, Inc.

1718 W. Mishawaka Road

Elkhart, Indiana 46517 U.S.A.

Competent Body’s Name and Address:

Technology International (Europe) Limited

41-42 Shrivenham Hundred Business Park,

Shrivenham, Swindon, Wilts, SN6 8TZ

Equipment Type: Commercial Audio Power Amplifiers

Family Name: Macro-Tech

Model Names: Macro-Tech 2402

DECLARATION of CONFORMITY

Technical Construction File Route

TCF Technical Certificate No: P4300CRI1.IWS

FOR COMPLIANCE QUESTIONS ONLY: Sue Whitfield

574-294-8289 [email protected]

European Representative's Name and Address:

David Budge

10 Harvest Close

Yateley GU46 6YS

United Kingdom

EMC Standards:

EN 55103-1:1995 Electromagnetic Compatibility - Product Family Standard for Audio, Video, Audio-Visual and Entertainment Lighting Control Apparatus for Professional Use, Part 1: Emissions

EN 55103-1:1995 Magnetic Field Emissions-Annex A @ 10 cm and 1 M

EN 61000-3-2:1995+A14:2000 Limits for Harmonic Current Emissions (equipment input current

≤16A per phase)

EN 61000-3-3:1995 Limitation of Voltage Fluctuations and Flicker in Low-Voltage Supply Systems Rated Current

≤16A

EN 55022:1992 + A1: 1995 & A2:1997 Limits and Methods of Measurement of Radio Disturbance Characteristics of ITE: Radiated, Class B Limits; Conducted, Class B

EN 55103-2:1996 Electromagnetic Compatibility - Product Family Standard for Audio, Video, Audio-Visual and Entertainment Lighting Control Apparatus for Professional Use, Part 2: Immunity

EN 61000-4-2:1995 Electrostatic Discharge Immunity (Environment E2-Criteria B, 4k V Contact, 8k V Air Discharge)

EN 61000-4-3:1996 Radiated, Radio-Frequency, Electromagnetic Immunity (Environment E2, criteria A)

EN 61000-4-4:1995 Electrical Fast Transient/Burst Immunity (Criteria B)

EN 61000-4-5:1995 Surge Immunity (Criteria B)

EN 61000-4-6:1996 Immunity to Conducted Disturbances Induced by Radio-Frequency Fields (Criteria A)

EN 61000-4-11:1994 Voltage Dips, Short Interruptions and Voltage Variation

Safety Standard:

EN 60065: 1998 Safety Requirements - Audio Video and Similar Electronic Apparatus

I certify that the product identified above conforms to the requirements of the EMC Council Directive 89/336/EEC as amended by 92/31/EEC, and the Low Voltage Directive 73/23/EES as amended by 93/68/EEC.

Signed

Larry Coburn

Title: Senior Vice President of Manufacturing

Date of Issue: March 28, 2000

Due to line current harmonics, we recommend that you contact your supply authority before connection.

Operation Manual

page 3

Table of Contents

Important Safety Instructions .......................... 2

Declaration of Conformity ................................ 3

1 Welcome ................................................... 5

1.1 Features .............................................. 5

2 How to Use This Manual ....................... 5

3 Setup ......................................................... 6

3.1 Unpack Your Amplifier ........................ 6

3.2 Install Your Amplifier .......................... 6

3.3 Ensure Proper Cooling ........................ 6

3.4 Choose Input Wire and Connectors .... 7

3.5 Choose Output Wire and Connectors... 7

3.6 Wire Your System ............................... 8

3.6.1 Stereo Mode ................................ 8

3.6.2 Bridge-Mono Mode ..................... 8

3.6.3 Parallel-Mono Mode .................... 9

3.7 Set Input Sensitivity ............................ 10

3.8 Connect to AC Mains .......................... 10

3.9 Startup Procedure ............................... 10

4 Operation .................................................. 10

4.1 Precautions ......................................... 10

4.2 Front Panel Controls and Indicators .... 11

4.3 Back Panel Controls, Indicators and

Connectors ......................................... 12

4.4 Indicators ............................................ 13

5 Advanced Features and Options .......... 14

5.1 Protection Systems .............................. 14

5.1.1 ODEP ............................................ 14

5.1.2 Standby Mode ..........................................14

5.1.3 Transformer Thermal Protection ...............14

5.1.4 Fuses and Circuit Breakers.......................15

5.2 Advanced Features ...........................................15

5.3 Options.............................................................16

5.3.1 PIP and PIP2 Modules ............................16

5.3.2 Cooling Fan Options ...............................17

5.3.3 Level Control Shaft Lock .........................17

6 Troubleshooting ....................................................18

7 Theory of Operation .............................................19

7.1 Overview...........................................................19

7.2 Circuit Theory...................................................19

7.2.1 Stereo Operation.......................................19

7.2.2 Bridge-Mono Operation............................20

7.2.3 Parallel-Mono Operation ..........................20

8 Specifications........................................................21

9 AC Power Draw and Thermal Dissipation .......25

10 Service .................................................................27

10.1 International and Canada Service ...................27

10.2 US Service......................................................27

10.2.1 Service at a US Service Center ...............27

10.2.2 Factory Service.......................................27

10.2.3 Factory Service Shipping Instructions ....27

10.2.4 Packing Instructions...............................27

10.2.5 Estimate Approval...................................27

10.2.6 Payment of Non-Warranty Repairs..........27

11 Warranty...............................................................28

Product Registration Form............................................31

Factory Service Information Form ................................33

page 4

MA 2402 Power Amplifier

Operation Manual

MA 2402 Power Amplifier

MA-2402

2 ohm Dual (per ch.)

* 1 kHz

Power

** 20 Hz–20 kHz

Power

4 ohm Dual (per ch.)

8 ohm Dual (per ch.)

4 ohm Bridge-Mono

8 ohm Bridge-Mono

1,050W

800W

520W

2,070W

1,585W

850W

750W

505W

1,670W

1,485W

*1 kHz Power: refers to maximum average power in watts at 1 kHz with 0.1% THD.

**20 Hz–20 kHz Power: refers to maximum average power in watts from 20 Hz to 20 kHz with 0.1% THD.

1 Welcome

Congratulations on purchasing the renowned

Crown

®

Macro-Tech

®

2402 power amplifier. It is designed to provide enormous levels of pure, undistorted power in a rugged, low-profile package — making it the choice for pro sound reinforcement. It utilizes our patented ODEP

® protection circuitry to keep the show going long after other amplifiers have shut down. And with its PIP

™ expandability, the amplifier can be easily customized with one of our many optional input modules (see Section 5 for a list of available PIPs).

Modern power amplifiers are sophisticated pieces of engineering capable of producing extremely high power levels. They must be treated with respect and correctly installed if they are to provide the many years of reliable service for which they were designed.

In addition, the Macro-Tech 2402 amplifier includes a number of features which require some explanation before it can be used to its maximum advantage.

Please take the time to study this manual so that you can obtain the best possible service from your amplifier.

1.1 Features

• Crown’s Grounded-Bridge™ design delivers large voltage swings without using easily stressed output-transistor configurations like conventional amplifiers. The results are lower distortion and superior reliability.

• Patented ODEP (Output Device Emulation

Protection) circuitry compensates for

Operation Manual overheating and overload to keep the amplifier working when others would fail.

• Complete protection against shorted, open, and mismatched loads, overheating,

DC, high-frequency overload, and full internal fault protection provided by our latest protection scheme: “Quad-Mute.”

• Two mono modes (Bridge-Mono and

Parallel-Mono) for driving a wide range of load impedances.

• Dedicated power supply transformers isolate channels in Stereo mode for superb crosstalk characteristics and reliability — each channel is virtually a separate amplifier.

• High damping factor provides superior control over low-frequency drivers for a clean, accurate low end.

• PIP (Programmable Input Processor) connector accepts accessories that tailor the amplifier to suit specific applications.

• Enhanced PIP2™ (Programmable Input

Processor) connector accepts new accessory modules that further tailor the amplifier to suit specific applications, including wideband load current monitoring.

• Backed by the industry’s ONLY three-year, no-fault, fully transferable warranty.

2 How to Use This

Manual

This manual provides you with the necessary information to safely and correctly set up and operate your amplifier. It does not cover every aspect of installation, setup or operation that might occur under every condition. For additional information, please consult Crown’s

Amplifier Application Guide (available online at www.crownaudio.com), Crown Technical Support, your system installer or retailer.

We strongly recommend you read all instructions, warnings and cautions contained in this manual. Also, for your protection, please send in your warranty registration card today. And save your bill of sale—it’s your official proof of purchase.

page 5

3 Setup page 6

3.1 Unpack Your Amplifier

Please unpack and inspect your amplifier for any damage that may have occurred during transit. If damage is found, notify the transportation company immediately. Only you can initiate a claim for shipping damage. Crown will be happy to help as needed. Save the shipping carton as evidence of damage for the shipper’s inspection.

We also recommend that you save all packing materials so you will have them if you ever need to transport the unit. Never ship the unit without the factory pack.

YOU WILL NEED (not supplied):

• Input wiring cables

• Output wiring cables

Rack for mounting amplifier (or a stable surface for stacking)

WARNING: Before you start to set up your amplifier, make sure you read and observe the Important Safety Instructions at the beginning of this manual.

3.2 Install Your Amplifier

CAUTION: Before you begin, make sure your amplifier is disconnected from the power source, with power switch in the “off” position and all level controls turned completely down (counterclockwise).

Use a standard 19-inch (48.3-cm) equipment rack.

See Figure 3.1 for amplifier dimensions.

You may also stack amps without using a cabinet.

NOTE: When transporting, amplifiers should be supported at both front and back.

6

9

3

12

LEVEL

15

18

0 30

21

24

27

CH1

ODEP

SIGNAL / IOC

CH2

6

9

3

12

LEVEL

15

18

0 30

21

24

27

ENABLE

ON

OFF

3.5 in

8.9 cm

19 in

48.3 cm

SIDE VIEW

16 in

40.6 cm

Figure 3.1 Dimensions

2.5 in

6.35 cm

MA 2402 Power Amplifier

3.3 Ensure Proper Cooling

When using an equipment rack, mount units directly on top of each other. Close any open spaces in rack with blank panels. DO NOT block front or rear air vents. The side walls of the rack should be a minimum of 2 inches (5.1 cm) away from the amplifier sides, and the back of the rack should be a minimum of 4 inches (10.2 cm) from the amplifier back panel.

Figure 3.2 illustrates standard amplifier airflow.

Figure 3.2 Airflow

Operation Manual

MA 2402 Power Amplifier

3 Setup

3.4 Choose Input Wire and Connectors

Crown recommends using pre-built or professionally wired, balanced line (two-conductor plus shield), 22-24 gauge cables and connectors.The factory-installed PIP2-FXQ input module accepts 3-pin male XLR connectors or TRS phone connectors. Other PIP modules accept

XLR, phone or Phoenix connectors, or bare wires.

Regarding the PIP2-FXQ, Figure 3.3 shows connector pin assignments for balanced wiring, and

Figure 3.4 shows connector pin assignments for unbalanced wiring.

NOTE: Custom wiring should only be performed by qualified personnel.

3.5 Choose Output Wire and Connectors

Crown recommends using pre-built or professionally wired, high-quality, two-conductor, heavy gauge speaker wire. Use bare wire, a dual banana plug or spade lugs on the amplifier end of each speaker cable (Figure 3.5). To prevent the possibility of short-circuits, wrap or otherwise insulate exposed loudspeaker cable connectors.

Using the guidelines below, select the appropriate size of wire based on the distance from amplifier to speaker.

Distance up to 25 ft.

26-40 ft.

41-60 ft.

61-100 ft.

101-150 ft.

151-250 ft.

Wire Size

16 gauge

14 gauge

12 gauge

10 gauge

8 gauge

6 gauge

CAUTION: Never use shielded cable for output wiring.

Operation Manual

Figure 3.3 Balanced Input

Connector Wiring

Figure 3.4 Unbalanced Input

Connector Wiring

Figure 3.5 Output Connector Wiring

page 7

3 Setup

3.6 Wire Your System

Turn down the Level controls (fully counterclockwise) and turn off the amplifier before wiring it as described below.

3.6.1 Stereo Mode

See Figure 3.6. Set the back panel stereo/mono switch to Stereo.

INPUTS: Connect input wiring to both channels.

OUTPUTS: Maintain proper polarity (+/-) on output connectors.

Connect Channel 1 positive (+) speaker load to

Channel 1 positive terminal of amp; repeat for negative (-). Repeat Channel 2 wiring as for Channel 1.

Figure 3.6 Stereo Wiring

3.6.2 Bridge-Mono Mode

See Figure 3.7. Set the back panel stereo/mono switch to Bridge-Mono.

INPUTS: Connect input wiring to Channel 1 only.

OUTPUTS: Connect the speaker across the positive terminals of each channel. Do not use the nega- tive terminals when the amp is being operated in Bridge-Mono mode.

NOTE: The Channel 2 Level control should be set fully counter-clockwise when operating the amplifier in Bridge-Mono mode.

CAUTION: Be certain all equipment (meters, switches, etc.) connected to the mono output is balanced. To prevent oscillations, both sides of the line must be isolated from the input grounds.

Figure 3.7 Bridge-Mono Wiring

page 8

MA 2402 Power Amplifier

Operation Manual

MA 2402 Power Amplifier

3 Setup

Operation Manual

Figure 3.8

Parallel-Mono

Wiring

3.6.3 Parallel-Mono Mode

See Figure 3.8. Set the back panel stereo/mono switch to Parallel-Mono.

INPUTS: Connect input wiring to Channel 1 only.

OUTPUTS: Add a 14 gauge (or larger) jumper between the red(+) Channel 1 and Channel 2 binding posts. Connect the speaker positive (+) lead to the Channel 1 red (+) terminal. Connect the speaker negative (-) lead to the Channel 1 black (-) terminal.

Crown provides a reference of wiring pin assignments for commonly used connector types in the

Crown Amplifier Application Guide.

NOTE: Use only the Channel 1 level control.

CAUTION: Parallel-Mono wiring requires installation of a jumper wire. Do not switch to Stereo or Bridge-Mono mode until this output jumper wire is removed.

NOTE: The Channel 2 IOC indicator will remain lit when operating in

Parallel-Mono mode.

page 9

3 Setup page 10

3.7 Set Input Sensitivity

The input sensitivity switch inside the amplifier is set to 0.775 volt RMS at the factory. (Factory setting for international models is 1.4V). It can be changed to 1.4 volts or a voltage gain of 26 dB. The 26 dB gain setting is equivalent to a sensitivity of 3.1 volts for the Macro-Tech 2402.

To change the input sensitivity:

1. Turn off and unplug the amplifier from the AC source.

2. Remove the input module on the back panel.

3. Locate the labeled access hole for the sensitivity switch (Figure 3.9). The sensitivity switch will not be visible because it is mounted below the hole.

Use your little finger to reach it.

4. Set the switch to the desired position.

5. Replace the input module.

SENSITIVITY SWITCH INSIDE ACCESS HOLE

1.4 V

26 dB

0.77 V

Figure 3.9 Input Sensitivity Switch

3.8 Connect to AC Mains

Connect your amplifier's power cord to the AC mains power source (power outlet).

WARNING: The third prong of this connector

(ground) is an important safety feature. Do not attempt to disable this ground connection by using an adapter or other methods.

Amplifiers don't create energy. The AC mains voltage and current must be sufficient to deliver the power you expect. You must operate your amplifier from an AC mains power source with not more than

10% variation above or below the amplifier's specified line voltage and within the specified frequency requirements (indicated on the amplifier's back panel label). If you are unsure of the output voltage of your AC mains, please consult your electrician.

3.9 Startup Procedure

Use the following procedure when first turning on your amplifier:

1.Turn down the level of your audio source.

2.Turn down the Level controls of the amplifier.

3.Turn on the Power switch. The Enable indicator next to the Power switch should glow. The amber

ODEP lights should also be glowing.

4.Turn up the level of your audio source to an optimum level.

5.Turn up the Level controls on the amplifier until the desired loudness or power level is achieved.

6.Turn down the level of your audio source to its normal range.

If you ever need to make any wiring or installation changes, don't forget to disconnect the power cord.

For help with determining your system's optimum gain structure (signal levels) please refer to the

Crown Amplifier Application Guide, available online at www.crownaudio.com.

MA 2402 Power Amplifier

4 Operation

4.1 Precautions

Your amplifier is protected from internal and external faults, but you should still take the following precautions for optimum performance and safety:

1. Before use, configure your amplifier for proper operation as described in the Setup section of this manual. Improper wiring can result in serious operating difficulties. For advanced setup techniques, consult Crown's Amplifier Applica-

tion Guide available online at www.crownaudio.com.

2.

Use care when making connections, selecting signal sources and controlling the output level.

The load you save may be your own!

3.

Do not short the ground lead of an output cable to the input signal ground. This may form a ground loop and cause oscillations.

4.

Never connect the output to a power supply, battery or power main. Electrical shock may result.

5.

Tampering with the circuitry, or making unauthorized circuit changes may be hazardous and invalidates all agency listings.

6.

Do Not operate the amplifier with the IOC LED constantly flashing bright green.

7.

Do Not overdrive the mixer, which will cause clipped signal to be sent to the amplifier. Such signals will be reproduced with extreme accuracy, and loudspeaker damage may result.

8.

Do Not operate the amplifier with less than the rated load impedance. Due to the amplifier's output protection, such a configuration may result in premature clipping and speaker damage.

Crown is not liable for damage that results from overdriving other system components.

Operation Manual

MA 2402 Power Amplifier

4 Operation

4.2 Front Panel Controls and

Indicators

The diagram below shows the controls and indicators on the front panel of the Macro-Tech

2402.

A. Dust Filters

The dust filters remove large particles from the air drawn in by the cooling fan. Check the filters regularly to prevent clogging. The filter elements can be easily removed for cleaning by gently pulling them away from the front panel.

B. Level Controls

The output level for each channel is set with these convenient Level controls mounted on the front panel. Each level control has 31 detents for precise adjustment. A security option is available to prevent tampering (see

Section 5.3.3).

C. Signal/IOC

®

Indicators

These green multifunction indicators show signal presence and distortion for each channel.

As signal presence indicators, they flash synchronously with the output audio signals to show their presence. As IOC (Input/Output

Comparator) indicators, they flash brightly with a 0.1 second hold delay if there is a difference of 0.05% or more between the input and output signal waveforms. This provides proof of distortion-free performance. Note: The Channel 2

IOC indicator stays on in Parallel-Mono mode

(see Section 3.6.3).

D. ODEP Indicators

During normal operation of the ODEP (Output

Device Emulation Protection) circuitry, these amber indicators glow brightly to show the presence of reserve thermal-dynamic energy.

They dim proportionally as energy reserves decrease. In the rare event that energy reserves are depleted, the indicators turn off and ODEP proportionally limits output drive so the amplifier can safely continue operating even under severe conditions. These indicators can also help identify more unusual operating conditions (see Section 5.1.1).

E. Enable Indicator

This indicator lights when the amplifier has been "enabled" or turned on, and AC power is available.

F. Enable Switch

This push button is used to turn the amplifier on and off. When turned on, the output is muted for approximately four seconds to protect your system from start-up transients. (This delay can be changed. Contact Crown's Technical Support Group for details.)

Operation Manual

Figure 4.1 Front Panel Controls & Indicators

page 11

4 Operation

4.3 Back Panel Controls, Indicators and Connectors

G. Power Cord

The power cord has an appropriate plug for the required voltage. 120 VAC, 60 Hz North American Macro-Tech

2402s have 12 AWG line cords and NEMA 5-20P plugs.

International units are shipped with an appropriate line cord and plug. See Section 7 for AC power usage.

H. Stereo/Mono Switch

The three operating modes of a Macro-Tech amplifier are controlled by this switch. Stereo mode is used for normal two-channel operation, Bridge-Mono mode is used to drive a single channel with a load impedance of at least 4 ohms, and Parallel-Mono mode is used to drive a single channel with an impedance less than 4 ohms.

Important: Turn off the amplifier before changing the stereo/mono switch (see Sections 3.6.2 and 3.6.3).

I. Reset Switches

The Macro-Tech 2402 has a back panel Reset switch for each channel. Each switch resets the circuit breaker that protects the channel's power supply from overload.

MA 2402 Power Amplifier

J. PIP Module

The standard PIP2-FXQ is included with your amplifier. It provides female three-pin XLR input connectors. A variety of other PIP modules can be used in place of the

PIP2-FXQ. They add additional features that customize the amplifier for different applications (see Section 5.3.1 for information on available PIP modules).

Input Sensitivity Switch (not shown)

The three-position input sensitivity switch located inside the amplifier can be set after removing the PIP module

(J). It is set at the factory to 0.775 volts for standard 1kHz output into 8 ohms. It can also be set to 1.4 volts for standard 1-kHz output into 8 ohms, or a fixed voltage gain of 26 dB (see Section 3.7).

K. Balanced Phone Jack Inputs

Balanced 1/4-inch phone jack input connectors are provided on the PIP2-FXQ. The phone jacks can be wired for either balanced (tip, ring and sleeve) or unbalanced (tip and sleeve) input signals. Caution: The Channel 2 input should NOT be used in either Bridge-Mono or Parallel-

Mono mode.

L. Balanced XLR Inputs

The factory-installed PIP2-FXQ provides a three-pin female XLR connector for balanced input to each channel. The XLR inputs are connected in parallel with the amplifier's phone jack inputs. Because the PIP2-FXQ does not have any active circuitry, its XLR connectors can also be used as "daisy chain" outputs to connect signals from phone jack inputs to multiple amplifiers. Caution: The Channel 2 input should NOT be used in either

Bridge-Mono or Parallel-Mono mode.

M. Output Jacks

A pair of versatile 5-way binding posts is provided for the output of each channel. The 5-way binding posts accept banana plugs, spade lugs or bare wire. (European models do not accept banana plugs.)

N. Input Ground Lift Switch

The input ground lift switch is located on the PIP2-FXQ.

It is used to isolate the input signal grounds from the AC

(chassis) ground to help prevent ground loops that can result in unwanted hum and noise (see the Crown Ampli-

fier Application Guide for more information about preventing ground loops).

page 12

Figure 4.2 Rear Panel Controls & Connectors

Operation Manual

MA 2402 Power Amplifier

4 Operation

4.4 Indicators

The amber Enable indicator is provided to show that the amplifier has been turned on (or enabled), and that its low-voltage power supply and forced-air cooling system are working. It does not indicate the status of the high-voltage power supplies. For example, the Enable indicator will remain lit during unusual conditions that would cause the amplifier's protection systems to put a high-voltage power supply in

"standby" mode (see Section 5.1.2).

The amber ODEP indicators confirm the normal operation of Crown's patented Output

Device Emulation Protection circuitry. During normal operation, they glow brightly to show the presence of reserve thermal-dynamic energy. They dim proportionally as the energy reserve decreases. In the rare event that there is no reserve, the indicators turn off and ODEP proportionally limits the drive level of the output stages so the amplifier can continue safe operation even when conditions are severe.

(For a more detailed description of ODEP, see

Section 5.1.1.)

The ODEP indicator for the affected channel will turn off if a high-voltage power supply is put in

"standby" mode, a high-voltage power supply fuse (or breaker) blows, or a transformer activates its thermal protection circuitry (see Section 5.1.3). Both ODEP indicators turn off if the amplifier loses AC power, the power switch is turned off or the low-voltage power supply fuse blows.

The green Signal/IOC indicators show signal presence and distortion. As signal presence indicators, they flash with normal intensity in sync with the output audio signals. As IOC

(Input/Output Comparator) indicators, they flash brightly if there is any difference between the input and output signal waveforms greater than 0.05%. Because transient distortion happens quickly, a 0.1 second "hold delay" keeps the indicators on long enough to be easily noticed. The IOC function essentially provides proof of distortion-free performance. Note: The

Channel 2 IOC indicator will remain lit when running in Parallel-Mono mode.

Under conditions where one of the amplifier's high-voltage power supplies is temporarily put in standby mode, the Signal/IOC indicators will stay on with full brightness. They will resume normal operation when the amplifier is no longer in standby mode.

Figure 4.3 Indicators

Operation Manual

page 13

5 Advanced Features and Options

5.1 Protection Systems

Macro-Tech amplifiers provide extensive protection and diagnostics capabilities. Protection systems include ODEP, "standby" mode, fuses

(or breakers), and special thermal protection for the unit's transformers.

5.1.1 ODEP

Crown invented ODEP to solve two long-standing problems in amplifier design: to prevent amplifier shutdown during demanding operation and to increase the efficiency of the output circuitry.

To do this, Crown established a rigorous program to measure the safe operating area (SOA) of each output transistor before installing it in an amplifier. Next, Crown designed intelligent circuitry to simulate the instantaneous operating conditions of those output transistors. Its name describes what it does: Output Device

Emulation Protection or ODEP. In addition to simulating the operating conditions of the output transistors, it also compares their operation to their known SOA. If it sees that more power is about to be asked of them than they are capable of delivering under the present conditions,

ODEP immediately limits the drive level until it falls within the SOA. Limiting is proportional and kept to an absolute minimum—only what is required to prevent output transistor damage.

This level of protection enables Crown to increase output efficiency to never-beforeachieved levels while greatly increasing amplifier reliability.

The on-board intelligence is monitored in two ways. First, the front panel ODEP indicators show whether the amplifier is functioning correctly or if ODEP is limiting the drive level. Second, ODEP data is fed to the back panel PIP connector so advanced PIP modules like the

IQ-PIP-USP3 can use it to monitor and control the amplifier.

With ODEP, the show keeps going because you get the maximum power with the maximum protection.

page 14

5.1.2 Standby Mode

An important part of a Macro-Tech amplifier's protection systems is standby mode. Standby protects the amplifier during potentially catastrophic conditions. It temporarily removes bias in all four output stages, protecting the amplifier and its loads. This advanced protection implementation, called "Quad-Mute," is new to the Macro-Tech series amplifiers.

Standby mode can be identified using the indicator table in Section 6, Troubleshooting.

Standby mode can be activated in several situations. First, if dangerous subsonic frequencies or direct current (DC) is detected in the amplifier's output, the unit will activate its DC/lowfrequency protection circuitry and put the affected channels in standby. This protects the loads and prevent oscillations. The unit resumes normal operation as soon as the amplifier no longer detects dangerous low frequency or DC output. Although it is extremely unlikely that you will ever activate the amplifier's DC/low-frequency protection system, improper source materials such as subsonic square waves or input overloads that result in excessively clipped input signals can activate this system.

The amplifier's fault protection system will put an amplifier channel in standby mode in rare situations where heavy common-mode current is detected in the channel's output. The amplifier should never output heavy common-mode current unless its circuitry is damaged in some way, and putting a channel in standby mode helps to prevent further damage.

The amplifier's transformer thermal protection circuitry is activated in very unusual circumstances where the unit's transformer temperature rises to unsafe levels. Under these abnormal conditions, the amplifier will put the channel of the affected transformer in standby mode. The amplifier will return to normal operation after the transformer cools to a safe temperature. (For more information on transformer thermal protection, refer to section 5.1.3.)

MA 2402 Power Amplifier

An IQ-PIP module may also temporarily place the amplifier in standby mode, typically for power conservation. The standby mode status can be triggered manually. The auto standby can be triggered via the control software, in which case the standby status will be automatically cancelled when the defined level of input signal is detected. If the unit has been placed into a standby state, not auto-standby, this status must be manually cleared using either

IQwic or System Architect control software.

5.1.3 Transformer Thermal Protection

The Macro-Tech 2402 has transformer thermal protection. It protects the power supplies from damage under the rare conditions of transformer temperatures rising too high. A thermal switch embedded in each transformer removes power to the channel if there is excessive heat.

The switch automatically resets when the transformer cools to a safe temperature.

It is extremely unlikely that you will ever see a

Macro-Tech 2402 activate transformer thermal protection as long as it is operated within rated conditions (see Section 8, Specifications). One reason is that ODEP keeps the amplifier working under very severe conditions. Even so, higher than rated output levels, excessively low impedance loads and unreasonably high input signals can generate more heat in the transformer than in the output devices. These conditions can overheat the transformer and activate its protection system.

The Macro-Tech 2402 is designed to keep working under conditions where other amplifiers would fail. But even when the limits of the amplifier are exceeded, it will still protect itself–and your investment–from damage.

Operation Manual

MA 2402 Power Amplifier

5 Advanced Features and Options

5.1.4 Fuses and Circuit Breakers

The power supplies of the Macro-Tech 2402 are protected by circuit breakers. With rated loads and output levels, the circuit breakers should only shut down the amplifier in the rare instance of a catastrophic failure. Other protection systems like ODEP keep the amplifier operational under most other severe conditions. The circuit breakers can also shut down the amplifier in cases where extremely lowimpedance loads and high output levels result in current draw that exceeds their rating. Again, this should only be possible when operating outside rated conditions, such as when the amplifier is used to drive a 1-ohm load in Stereo mode, or when a signal overloads the input and is clipped severely.

The Macro-Tech 2402 has a separate fuse for the low-voltage power supply and breakers for the high-voltage power supplies.

The Macro-Tech 2402 does not blow its fuse or trip its breakers unless something is wrong. In the rare event that an internal fuse blows, please refer the unit to a qualified technician. If a breaker trips, try to identify and correct the problem before resetting the breakers with the back panel Reset switches. If the problem persists, refer the unit to a qualified technician.

5.2 Advanced Features

The Macro-Tech 2402 uses cutting edge technology to deliver the ultimate in power and value for its size, weight and price. It offers numerous advantages over conventional designs and provide benefits you can't get in amplifiers from any other manufacturer.

Here are some of its many features:

• Crown's Grounded Bridge design delivers large voltage swings without using easily stressed output-transistor configurations like conventional amplifiers.

The results are lower distortion and superior reliability.

• Patented ODEP (Output Device Emulation

Protection) circuitry compensates for overheating and overload to keep the amplifier working when others would fail.

• IOC (Input/Output Comparator) circuitry immediately alerts of any distortion exceeding 0.05%, providing dynamic proof of distortion-free performance.

• PIP (Programmable Input Processor) connector accepts accessories that tailor the amplifier to suit specific applications.

• Enhanced PIP2 (Programmable Input

Processor) connector accepts new accessory modules that further tailor the amplifier to suit specific applications, including wideband load current monitoring.

• Two mono modes (Bridge-Mono and

Parallel-Mono) for driving a wide range of load impedances.

• Very low harmonic and intermodulation distortion result in the best dynamic transfer function in the industry.

• High damping factor provides superior control over low- frequency drivers for a clean, accurate low end.

• Full protection against shorted outputs, mismatched loads, input/output DC, general overheating, high-frequency overloads and internal faults.

• Dedicated power supply transformers isolate channels in Stereo mode for superb crosstalk characteristics and reliability—each channel is virtually a separate amplifier.

• Balanced inputs with internal three-position sensitivity switch and adjustable front-panel level controls.

• Full protection from shorted, open and mismatched loads, general overheating,

DC, high-frequency overloads, and full internal fault protection are provided by our latest protection scheme: “Quad-

Mute.”

• Efficient heat sinks and a self-contained forced-air cooling system dissipate heat quickly and evenly for extra amplifier protection and greater power output.

• Extra rugged, extruded aluminum front panel with ODEP and signal presence/

IOC indicators for each channel, and an

Enable indicator.

• Mounts in a standard 19-inch (48.3-cm) equipment rack (units can also be stacked).

• Three-Year, No-Fault, Fully Transferable warranty completely protects your investment and guarantees its specifications.

Operation Manual

page 15

MA 2402 Power Amplifier

5 Advanced Features and Options

5.3 Options

5.3.1 PIP and PIP2 Modules

Versatile PIP (Programmable Input Processor) modules provide flexible expansion features that can be added to customize the amplifier.

PIP modules plug into the connector inside the back panel of the amplifier. PIP modules are available with a features ranging from errordriven compressor/limiters to remote control and monitoring via IQwic or System Architect.

Your amplifier is a PIP2 amplifier, which means it can take advantage of the many advanced features found in PIP2 modules, as well as all standard PIP modules. Visit the Crown website at www.crownaudio.com, or contact Crown

Customer Service, for descriptions of available

PIP and PIP2 modules.

The modules install easily: For PIP units featuring an edge-connector, first attach the amplifier’s ribbon cables to the PIP2 adapter as in

Figure 5.1. Then carefully slide the PIP card edge into the adapter's edge connector (Figure

5.2). Finally, insert the combined units into the

.

amplifier and screw securely into place (Figure

5.2).

page 16

Figure 5.1 PIP2 Adapter Connection

Figure 5.2 Installing a PIP Module

Operation Manual

MA 2402 Power Amplifier

5 Advanced Features and Options

For PIP2s featuring ribbon cable connectors, simply locate the two connectors on the underside of the PIP circuit board, then connect the two input ribbon cables coming from the amplifier (see Figure 5.3). Both ribbon cables should run smoothly from the amplifier to the PIP card.

Insert the PIP and attached cables into the PIP opening in the back of the amplifier, then screw securely into place.

WARNING: Disconnect power to the amplifier when installing or removing a

PIP module.

5.3.2 Cooling Fan Options

Every Macro-Tech amplifier has a built-in highvelocity fan that provides optimum cooling. Two optional replacement fan blades are available for special cooling requirements. Crown part C 6594-3 is a quieter, low-velocity fan blade that in many cases can provide adequate cooling. Crown part C

6593-5 is a reverse air-flow fan blade which changes the direction of the air flow in and out of the amplifier (not recommended for the Macro-Tech

2402). Important: The optional replacement fan blades should only be installed by a qualified technician.

5.3.3 Level Control Shaft Lock

A security accessory, the shaft lock can be used to secure your amplifier's level controls in situations where the front panel controls are subject to tampering. One is needed for each channel. They can be ordered through the Crown Service/Parts Department, part number D 6932-4. For more information, contact your local Crown dealer or Crown Technical

Support.

Operation Manual

Figure 5.3 Installing a PIP2 Module

Figure 5.4 Installing a Level Control Shaft Lock

page 17

MA 2402 Power Amplifier

6 Troubleshooting

The table in Figure 6.1 shows the possible states for the ODEP and Signal/IOC indicators. It also describes the conditions that may be associated with the different indicator states. The Enable indicator will be off with the first indicator state, "There is no power to the amplifier." All other conditions in the table will occur with the Enable indicator turned on. It is important to note the possible states of the indicators in the rare event that you experience a problem. This can greatly aid in determining the source of problems. Please contact your local Crown representative or our Technical Support

Group for further assistance.

Indicator Status

ODEP

SIGNAL / IOC

OFF

OFF

ODEP

SIGNAL / IOC

ODEP

SIGNAL / IOC

Amplifier Condition

There is no power to the amplifier and all indicators are off, including the Enable light.

Possible reasons: (1) The amplifier’s Enable switch is off. (2) The amplifier is not plugged into the power receptacle. (3) The AC circuit breaker has been tripped. (4) The amplifier’s low-voltage power supply fuse has blown.

Normal operation for a channel with NO audio output. Possible reasons: (1) There is no input signal.

(2) The input signal level is very low. (3) The channel’s level control is turned down.

ON

OFF

ON

Normal

Normal operation for a channel with audio output. The ODEP indicator will remain at full intensity

to show that there is reserve thermodynamic energy, and the Signal/IOC indicator will flash with normal intensity to show that the channel has audio output.

ODEP

SIGNAL / IOC

Figure 6.1

Macro-Tech ODEP

and Signal/IOC Indicator Status

ODEP

SIGNAL / IOC

ODEP

SIGNAL / IOC

ON

Bright

OFF

Bright

OFF

Normal

The channel’s output is exceeding 0.05% distortion. The input signal level is too high and IOC is

reporting either an input overload or output clipping.

OR

Channel 2 only: The amplifier is in Parallel-Mono mode. The channel 2 Signal/IOC indicator always

turns on to full brightness whenever the amplifier's stereo/mono switch is set to Parallel-Mono mode.

The amplifier channel is in standby mode. Possible reasons: (1) A PIP module like an

IQ-PIP-Lite has turned off the channel’s high-voltage power supply. (2) The amplifier has just been turned on and is still in the four second turn-on delay. (3) The DC / low-frequency protection circuitry has been activated. (4) The fault protection circuitry has been activated. (5) The transformer thermal protection circuitry has been activated.

OR

A channel’s fuse has blown or breaker has tripped. Transformer overload can cause a channel’s

internal fuse to blow or can cause the channel’s circuit breaker to trip.

OR

ODEP limiting has been activated. Possible reasons: (1) The amplifier’s air filters are blocked and

need to be cleaned. (2) There is insufficient cooling because of inadequate air flow or air that is too hot.

(3) The load impedance for the channel is too low because the output is shorted or the amplifier is driving too many loudspeakers for the selected stereo/mono mode. (4) The amplifier channel is continuously being driven to very high output levels.

ODEP limiting is about to begin. Possible reasons: (1) The amplifier’s air filters are blocked and need

to be cleaned. (2) There is insufficient cooling because of inadequate air flow or air that is too hot.

(3) The load impedance for the channel is too low because the output is shorted or the amplifier is driving too many loudspeakers for the selected stereo/mono mode. (4) The amplifier channel is continuously being driven to very high output levels.

page 18

Operation Manual

MA 2402 Power Amplifier

7 Theory of Operation

7.1 Overview

Your Macro-Tech amplifier incorporates several advanced technological features including realtime computer simulation of output transistor stress, low-stress output stages, an advanced heat sink embodiment and the PIP2 (Programmable Input Processor) expansion system.

Custom circuitry is incorporated to limit temperature and current to safe levels, making it highly reliable and tolerant of faults. Unlike many lesser amplifiers, it can operate at its voltage and current limits without selfdestructing.

Real-time computer simulation is used to create an analogue of the junction temperature of the output transistors (hereafter referred to as

"output devices"). Current is limited only when the device temperature becomes excessive (and by the minimum amount required). This patented approach is called Output Device Emulation Protection (or ODEP). It maximizes the available output power and protects against overheating-the major cause of device failure.

The amplifier is protected from all common hazards that plague high-power amplifiers including shorted, open or mismatched loads; overloaded power supplies, excessive temperature, chain-destruction phenomena, input overload and high-frequency blowups. The unit protects loudspeakers from input and output

DC, as well as turn-on and turn-off transients.

The four-quadrant topology used in a Macro-

Tech's grounded output stages is called the

Grounded Bridge. This patented topology makes full use of the power supplies providing peak-to-peak voltages to the load that are twice the voltage seen by the output devices (see Figure 7.1).

As its name suggests, the Grounded Bridge topology is referenced to ground. Composite devices are constructed to function as gigantic

NPN and PNP devices to handle currents which exceed the limits of available devices. Each output stage has two composite NPN devices and two composite PNP devices.

Operation Manual

The devices connected to the load are referred to as "high-side NPN and PNP" and the devices connected to ground are referred to as "lowside NPN and PNP." Positive current is delivered to the load by increasing conductance simultaneously in the high-side NPN and lowside PNP stage, while synchronously decreasing conductance of the high-side PNP and lowside NPN.

The two channels may be used together to double the voltage (Bridge-Mono) or the current

(Parallel-Mono) presented to the load. This feature gives you flexibility to maximize the power available to the load.

A wide bandwidth, multiloop design is used for state-of-the-art compensation. This produces ideal behavior and results in ultra-low distortion values.

Aluminum extrusions have been widely used for heat sinks in power amplifiers due to their low cost and reasonable performance. However, measured on a watts- per-pound or watts-pervolume basis, the extrusion technology doesn't perform nearly as well as the heat sink technology developed for Macro-Tech amplifiers.

Our heat sinks are fabricated from custom convoluted fin stock that provides an extremely high ratio of area to volume, or area to weight.

All power devices are mounted directly to massive heat spreaders that are electrically at the

Vcc potential. Electrifying the heat spreaders improves thermal performance by eliminating the insulating interface underneath the power devices. The chassis itself is even used as part of the thermal circuit to maximize utilization of the available cooling resources.

7.2 Circuit Theory

Each channel is powered by its own power transformer T100 or T200. Both channels share a common low-voltage transformer TF-1. The secondary output of T100 is full-wave rectified by D109 and is filtered by a large computergrade capacitor. D104 through D107 provide boosted voltage to power LVAs and predrivers.

A thermal switch embedded in each transformer protects it from overheating.

The low-voltage transformer output is rectified by diodes D1, D2, D3 and D4 to generate an unregulated 24 volts. Monolithic regulators U1 and U2 provide a regulated ±15 volts.

7.2.1 Stereo Operation

For simplicity, the discussion of Stereo operation will refer to one channel only. Mono operation will be discussed later.

Please refer to the block diagram in Figure 7.1.

The input signal at the phone jack passes directly into the balanced gain stage (U104-C and U104-D). When the PIP module is used, the input signal first passes through the PIP's circuitry and then to the balanced gain stage.

The balanced gain stage (U104-C and U104-D) causes balanced to single-ended conversion using a difference amplifier. From there, gain can be controlled with a potentiometer. The error amp (U104-A) amplifies the difference between the output signal and the input signal from the gain pot, and drives the voltage translator stage.

From the error amp U104-A, the voltage translator stage channels the signal to the Last Voltage Amplifiers (LVAs) depending on the signal polarity. The +LVA (Q104 and Q105) and the -

LVA (Q110 and Q111), with their push-pull effect through the bias servo Q318, drive the fully complementary output stage.

The bias servo Q318 is thermally coupled to the heat sink, and sets the quiescent bias current in the output stage to lower the distortion in the crossover region of the output signal.

Depending on the polarity of the output signal,

D301, D302, D303 and D304 are used to remove the charge on the unused portion of the output stage.

With the voltage swing provided by the LVAs, the signal then gains current amplification through the Darlington emitter-follower output stage.

page 19

MA 2402 Power Amplifier

7 Theory of Operation

The bridge-balanced circuit (U104-B) receives a signal from the output of the amplifier, and differences it with the signal at the Vcc supply. The bridge-balanced circuit then develops a voltage to drive the bridge-balanced output stage. This results in the Vcc supply having exactly one half of the output voltage added to their quiescent voltage. D309,

D310, D311 and a trimmer resistor set the quiescent current point for the bridge-balanced output stage.

The protection mechanisms that affect the signal path are implemented to protect the amplifier under real-world conditions. These conditions are high instantaneous current, excessive temperature, and output device operation outside safe conditions.

Q107 and Q108 sense current in the output stage and act as a conventional current limiter. When current at any one instant exceeds the design criteria, the limiters remove the drive from the LVAs, thus limiting current in the output stage to a safe level.

To further protect the output stages, the patented

ODEP circuitry is used. It produces an analog output proportional to the always-changing safe operating area of the output transistor. This output controls the translator stage previously mentioned, removing any further drive that may exceed the safe operating area of the output stage.

Thermal sensor S100 gives the ODEP circuits vital information on the operating temperature of the heat sink on which the output devices are mounted.

Should the amplifier fail in such a way that would cause DC across the output leads, the DC protection circuit senses this on the negative feedback loop and shuts down the power supply until the DC is removed.

7.2.2 Bridge-Mono Operation

By setting the back panel stereo/mono switch to

Bridge-Mono, the user can convert the Macro-Tech into a bridged, single-channel amplifier. With a signal applied to the Channel 1 input jack and the load connected across the red (+) back panel 5-way binding posts, twice the voltage can be output.

The Channel 1 output feeds the Channel 2 error amp U204-A. Because there is a net inversion, the channel 2 output is out of polarity with Channel 1.

This produces twice as much voltage across the load. Each of the channel's protection mechanisms work independently if a fault occurs.

7.2.3 Parallel-Mono Operation

With the stereo/mono switch set to Parallel-Mono, the output of Channel 2 is paralleled with the output of Channel 1. A suitable jumper capable of handling high current levels must be connected across the red (+) 5-way binding posts to gain the benefits of this mode of operation.

The signal path for Channel 1 is the same as previously discussed, except Channel 1 also drives the output stage of Channel 2. The Channel 2 balanced input, error amp, translators and LVAs are disconnected and no longer control the Channel 2 output stage. Disconnecting the front-end stages from the

Channel 2 output causes the Channel 2 IOC circuit to note that the input waveform (which is not present) does not match the output waveform

(which is driven by the Channel 1 input signal).

This activates the Channel 2 IOC indicator any time the amplifier is switched to Parallel-Mono. The

Channel 2 output stage and protection mechanisms are also coupled through S1 and function as one.

In Parallel-Mono mode, twice the current of one channel alone can be obtained. Because the Channel 2 ODEP circuit is coupled through S1, this gives added protection if a fault occurs in the Channel 2 output stage. The ODEP circuit of Channel 2 will limit the output of both output stages by removing the drive from the Channel 1 translator stages.

page 20

ONLY ONE CHANNEL SHOWN

Figure 7.1 Circuit Block Diagram

Operation Manual

MA 2402 Power Amplifier

8 Specifications

Minimum Guaranteed Power

120 VAC, 60 Hz Units, Stereo mode, per channel, both channels driven

1 kHz with 0.1% THD

Stereo, 2 ohms per ch.

Stereo, 4 ohms per ch.

Stereo, 8 ohms per ch.

120 VAC, 60 Hz Units, Bridge mono mode

1 kHz with 0.1% THD

4 ohms

8 ohms

16 ohms

120 VAC, 60 Hz Units, Parallel mono mode

1 kHz with 0.1% THD

1 ohm

2 ohms

4 ohms

Performance

Frequency Response (at 1 watt, 20 Hz - 20 kHz)

Phase Response (at 1 watt, 10 Hz - 20 kHz)

Signal to Noise Ratio below rated full bandwidth power

20 Hz to 20 kHz

A-weighted

Total Harmonic Distortion (THD) at rated power, from 20 Hz to 1 kHz

Total Harmonic Distortion (THD) at rated power, at 20 kHz

Intermodulation Distortion (IMD) 60 Hz and 7 kHz at 4:1,

from 163 milliwatts to full bandwidth power

Damping Factor: 10 Hz to 400 Hz

Crosstalk (below rated power, 20 Hz to 1 kHz)

Controlled Slew Rate

Input Impedance (nominal) balanced, unbalanced

Macro-Tech 2402

1,050 W

800 W

520 W

2,070 W

1,585 W

1,035 W

2,080 W

1,605 W

1,035 W

Macro-Tech 2402

± 0.1 dB

± 10°

> 100 dB

> 105 dB

< 0.05%

0.1%

< 0.05%

> 1000

> 85 dB

> 13 volts/microsecond

20 k ohms, 10 k ohms

Operation Manual

page 21

8 Specifications

Performance (continued)

Load Impedance (Note: Safe with all types of loads)

Stereo

Bridge Mono

Parallel Mono

Voltage Gain (at maximum level setting, ± 6%)

0.775V sensitivity

1.4V sensitivity

26 dB gain

Required AC Mains

Power Draw at Idle

Ventilation

Cooling

Dimensions

Width

Height

Depth

Weight

Net Weight

Shipping Weight

Macro-Tech 2402

2-8 ohms

4-16 ohms

1-4 ohms

38 dB ± 0.5 dB

33 dB ± 0.5 dB

26 dB

50/60 Hz, 100-240VAC (+10%,–15%)

100 watts or less

Flow-through ventilation from

front to side panels

Internal heat sinks with forced-air cooling for rapid, uniform heat dissipation

EIA Standard 19-inch (48.3 cm) rack mount

(EIA RS-310-B)

3.5 inches (8.9 cm

16 inches (40.6 cm)

51 lb 12 oz (23.5 kg)

65 lb (29.5 kg)

MA 2402 Power Amplifier

page 22

Operation Manual

MA 2402 Power Amplifier

8 Specifications

Operation Manual

Figure 8.1 Macro-Tech 2402 Maximum Power Matrix

Maximum Power Notes:

All maximum power specifications are based on

0.1% regulated AC mains and an ambient room temperature of 70°F (21°C). International units with multi-tap transformers are specified for the best-case transformer tap (normally 240 VAC, 60

Hz). Although it is an unusual condition, your amplifier can function well with AC mains voltages up to 10% over the specified line voltage.

With overvoltage conditions, your amplifier may be capable of delivering instantaneous power levels up to 20% greater than the specifications in the matrix.

1. A single cycle sine wave is presented to the amplifier and monitored for nonlinear distortion.

The average power during the burst is reported.

Loudspeakers must be able to withstand this level if they are to be safely used with this amplifier.

2. A 40-millisecond sine wave burst (10% duty cycle) is presented to the amplifier and monitored for nonlinear distortion. The average power during the burst is reported. This power level is a measurement of the amplifier’s maximum transient power than can be perceived by the human ear.

page 23

8 Specifications page 24

Figure 8.2 Macro-Tech 2402 Minimum Power Matrix

MA 2402 Power Amplifier

Minimum Power Notes:

All minimum power specifications are based on

0.1% regulated AC mains and an ambient room temperature of 70°F (21°C). International units with multi-tap transformers are specified for the worst-case transformer tap (normally 100 VAC,

50 Hz). The standard EIA power measurement

(RS-490) is not identified here because it is identical to the FTC Continuous Average Power specification.

1. A 1-kHz sine wave is presented to the amplifier and the output monitored for nonlinear distortion. The level is increased until the THD reaches 0.1%. At this level the average power per channel is reported.

2. A sine wave is presented to the amplifier over the range from 20 Hz to 20 kHz and the output monitored for nonlinear distortion. The level at each frequency is increased until the THD reaches 0.1%. At this level the average power per channel is reported.

3. A 1-kHz sine wave is presented to the amplifier and the output monitored for nonlinear distortion. The level is increased until the THD reaches 0.05%. At this level the average power per channel is reported.

4. Continuous power in the context of Federal

Trade Commission testing is understood to be a minimum of five minutes of operation. Harmonic distortion is measured as the RMS sum total and given as a percentage of the fundamental output voltage. This applies for all wattages greater than

0.25 watts.

Operation Manual

MA 2402 Power Amplifier

9 AC Power Draw and Thermal Dissipation

This section provides detailed information about the amount of power and current drawn from the AC mains by the Macro-Tech 2402 amplifier and the amount of heat produced under various conditions. The calculations presented here are intended to provide a realistic and reliable depiction of the amplifier. The following assumptions or approximations were made:

• The amplifier’s available channels are loaded, and full power is being delivered.

• Amplifier efficiency at standard 1 kHz power is estimated to be 65%.

• Quiescent power draw is 90 watts (an almost negligible amount for full-power calculations).

• Quiescent thermal dissipation equals 105btu/hr at 90 watts.

• The estimated duty cycles take into account the typical crest factor for each type of source material.

• Duty cycle of pink noise is 50%.

• Duty cycle of highly compressed rock ‘n’ roll midrange is 40%.

• Duty cycle of rock ‘n’ roll is 30%.

• Duty cycle of background music is 20%.

• Duty cycle of continuous speech is 10%.

• Duty cycle of infrequent, short duration paging is 1%.

Here are the equations used to calculate the data presented in Figure 9.1:

AC Mains Power

Draw (watts)

=

Total output power with all channels driven (watts)

Amplifier Efficiency (.65)

+ Quiescent Power

Draw (watts)

The quiescent power draw of 90 watts is a maximum value and includes power drawn by the fan. The following equation converts power draw in watts to current draw in amperes:

Current Draw

(amperes)

=

AC Mains Power

Draw (watts)

AC Mains

Voltage x

Power

Factor (.83)

The power factor of 0.83 is needed to compensate for the difference in phase between the AC mains voltage and current. The following equation is used to calculate thermal dissipation:

Thermal

Dissipation

(btu/hr)

=

( Total output power with all channels driven (watts)

Amplifier Efficiency (.65) x .35

+

Quiescent Power

Draw (watts)

) x 3.415

The constant 0.35 is inefficiency (1.00–0.65) and the factor 3.415 converts watts to btu/hr. Thermal dissipation in btu is divided by the constant 3.968 to get kcal. If you plan to measure output power under real-world conditions, the following equation may also be helpful:

Thermal

Dissipation

(btu/hr)

=

( Total measured output power from all channels (watts)

Amplifier Efficiency (.65) x .35

+

Quiescent Power

Draw (watts)

) x 3.415

Operation Manual

page 25

9 AC Power Draw and

Thermal Dissipation

Figure 9.1 Macro-Tech 2402

Power Draw, Current Draw and Thermal Dissipation at

Various Duty Cycles

page 26

MA 2402 Power Amplifier

Operation Manual

MA 2402 Power Amplifier

10 Service

Crown amplifiers are quality units that rarely require servicing. Before returning your unit for service, please contact Crown Technical Support to verify the need for servicing.

This unit has very sophisticated circuitry which should only be serviced by a fully trained technician. This is one reason why each unit bears the following label:

CAUTION: To prevent electric shock, do not remove covers. No user serviceable parts inside. Refer servicing to a qualified technician.

Complete the Crown Audio Factory Service Information form, in the back of this manual, when returning a Crown product to the factory or authorized service center. The form must be included with your product inside the box or in a packing slip envelope securely attached to the outside of the shipping carton. Do not send this form separately.

Warranty is only valid within the country in which the product is purchased.

10.1 International and Canada Service

Service may be obtained from an authorized service center. (Contact your local Crown/Amcron representative or our office for a list of authorized service centers.) To obtain service, simply present the bill of sale as proof of purchase along with the defective unit to an authorized service center. They will handle the necessary paperwork and repair.

Remember to transport your unit in the original factory pack.

10.2 US Service

Service may be obtained in one of two ways: from an authorized service center or from the factory. You may choose either. It is important that you have your copy of the bill of sale as your proof of purchase.

10.2.1 Service at a US Service Center

This method usually saves the most time and effort. Simply present your bill of sale along with the defective unit to an authorized service center to obtain service. They will handle the necessary paperwork and repair. Remember to transport the unit in the original factory pack. A list of authorized service centers in your area can be obtained from Crown Factory Service, or online from http://www.crownaudio.com/support/servcent.htm.

10.2.2 Factory Service

Crown accepts no responsibility for non-serviceable product that is sent to us for factory repair. It is the owner’s responsibility to ensure that their product is serviceable prior to sending it to the factory. Serviceable product list is available at http://crownweb.crownintl.com/crownrma/.

For more information, please contact us direct.

A Service Return Authorization (SRA) is required for product being sent to the factory for repair. An SRA can be completed online at www.crownaudio.com/support/ factserv.htm. If you do not have access to the web, please call Crown’s Customer Service at 574.294.8200 or

800.342.6939 extension 8205.

For warranty service, we will pay for ground shipping both ways in the United States. Contact Crown Customer

Service to obtain prepaid shipping labels prior to sending the unit. Or, if you prefer, you may prepay the cost of shipping, and Crown will reimburse you. Send copies of the shipping receipts to Crown to receive reimbursement.

Your repaired unit will be returned via UPS ground.

Please contact us if other arrangements are required.

10.2.3 Factory Service Shipping Instructions:

1.

Service Return Authorization (SRA) is required for product being sent to the factory for service. Please complete the SRA by going to www.crownaudio.com/support/factserv.htm. If you do not have access to our website, call

1.800.342.6939, extension 8205 and we'll create the

SRA for you.

2.

See packing instructions that follow.

3.

Ship product to:

CROWN AUDIO FACTORY SERVICE

1718 W MISHAWKA RD.

ELKHART, IN 46517

4.

Use a bold black marker and write the SRA number on three sides of the box.

5.

Record the SRA number for future reference. The

SRA number can be used to check the repair status.

10.2.4 Packing Instructions

Important: These instructions must be followed. If they are not followed, Crown Audio, Inc. assumes no responsibility for damaged goods and/or accessories that are sent with your unit.

1.

Fill out and include the Crown Audio Factory Service Information sheet in the back of this manual.

2.

Do not ship any accessories (manuals, cords, hardware, etc.) with your unit. These items are not needed to service your product. We will not be responsibility for these items.

3.

When shipping your Crown product, it is important that it has adequate protection. We recommend you use the original pack material when returning the product for repair. If you do not have the original box, please call Crown at 800.342.6939 or

574.294.8210 and order new pack material. See instructions for “foam-in-place” shipping pack. (Do not ship your unit in a wood or metal cabinet.)

4.

If you provide your own shipping pack, the minimum recommended requirements for materials are as follows:

a. 275 P.S.I. burst test, Double-Wall carton that allows for 2-inch solid Styrofoam on all six sides of unit or

3 inches of plastic bubble wrap on all six sides of unit.

b.

Securely seal the package with an adequate carton sealing tape.

c. Do not use light boxes or “peanuts”. Damage caused by poor packaging will not be covered under warranty.

Using your 'foam-in-place' shipping pack

Note: The foam-in-place packing is molded so that there is only one correct position for your product.

1.

Open carton and lift center cushion leaving both end-cushions in place.

2.

Carefully place your product with the product's front panel facing the same direction as arrows indicate.

3.

Reset center cushion down over top of product's chassis. The foam-in-place packing was molded to accommodate different chassis depth sizes. If your product's chassis does not completely fill the foamin-place cavity, you may use a soft but solid packing material (such as paper or bubble wrap) behind the chassis.

4.

Enclose the completed Crown Audio Factory Service

Information form (or securely attach it to the outside of carton) and re-seal the shipping pack with a sturdy carton sealing tape.

10.2.5 Estimate Approval

Approval of estimate must be given within 30 days after being notified by Crown Audio Inc. Units still in the possession of Crown after 30 days of the estimate will become the property of Crown Audio Inc.

10.2.6 Payment of Non-Warranty Repairs

Payment on out-of-warranty repairs must be received within 30 days of the repair date. Units unclaimed after

30 days become the property of Crown Audio Inc.

If you have any questions, please contact Crown Factory

Service.

Crown Factory Service

1718 W. Mishawaka Rd.,

Elkhart, Indiana 46517 U.S.A.

Telephone:

574.294.8200

800.342.6939 (North America,

Puerto Rico, and Virgin Islands only)

Facsimile:

574.294.8301 (Technical Support)

574.294.8124 (Factory Service)

Internet: http://www.crownaudio.com

Operation Manual

page 27

11 Warranty

MA 2402 Power Amplifier

UNITED STATES & CANADA

SUMMARY OF WARRANTY

Crown International, 1718 West Mishawaka Road,

Elkhart, Indiana 46517-4095 U.S.A. warrants to you, the ORIGINAL PURCHASER and ANY SUB-

SEQUENT OWNER of each NEW Crown product, for a period of three (3) years from the date of purchase by the original purchaser (the “warranty period”) that the new Crown product is free of defects in materials and workmanship. We further warrant the new Crown product regardless of the reason for failure, except as excluded in this Warranty.

Warranty is only valid within the country in which the product was purchased.

ITEMS EXCLUDED FROM THIS

CROWN WARRANTY

This Crown Warranty is in effect only for failure of a new Crown product which occurred within the

Warranty Period. It does not cover any product which has been damaged because of any intentional misuse, accident, negligence, or loss which is covered under any of your insurance contracts.

This Crown Warranty also does not extend to the new Crown product if the serial number has been defaced, altered, or removed.

WHAT THE WARRANTOR WILL DO

We will remedy any defect, regardless of the reason for failure (except as excluded), by repair, replacement, or refund. We may not elect refund unless you agree, or unless we are unable to provide replacement, and repair is not practical or cannot be timely made. If a refund is elected, then you must make the defective or malfunctioning product available to us free and clear of all liens or other encumbrances. The refund will be equal to the actual purchase price, not including interest, insurance, closing costs, and other finance charges less a reasonable depreciation on the product from the date of original purchase. Warranty work can only be performed at our authorized service centers or at the factory. Warranty work for some products can only be performed at our factory. We will remedy the defect and ship the product from the service center or our factory within a reasonable time after receipt of the defective product at our authorized service center or our factory. All expenses in remedying the defect, including surface shipping costs in the United

States, will be borne by us. (You must bear the expense of shipping the product between any foreign country and the port of entry in the United

States including the return shipment, and all taxes, duties, and other customs fees for such foreign shipments.)

HOW TO OBTAIN WARRANTY

SERVICE

You must notify us of your need for warranty service within the warranty period. All components must be shipped in a factory pack, which, if needed, may be obtained from us free of charge.

Corrective action will be taken within a reasonable time of the date of receipt of the defective product by us or our authorized service center. If the repairs made by us or our authorized service center are not satisfactory, notify us or our authorized service center immediately.

DISCLAIMER OF CONSEQUENTIAL

AND INCIDENTAL DAMAGES

YOU ARE NOT ENTITLED TO RECOVER FROM

US ANY INCIDENTAL DAMAGES RESULTING

FROM ANY DEFECT IN THE NEW CROWN

PRODUCT. THIS INCLUDES ANY DAMAGE TO

ANOTHER PRODUCT OR PRODUCTS RESULT-

ING FROM SUCH A DEFECT. SOME STATES DO

NOT ALLOW THE EXCLUSION OR LIMITATIONS

OF INCIDENTAL OR CONSEQUENTIAL DAM-

AGES, SO THE ABOVE LIMITATION OR EXCLU-

SION MAY NOT APPLY TO YOU.

WARRANTY ALTERATIONS

No person has the authority to enlarge, amend, or modify this Crown Warranty. This Crown Warranty is not extended by the length of time which you are deprived of the use of the new Crown product. Repairs and replacement parts provided under the terms of this Crown Warranty shall carry only the unexpired portion of this Crown

Warranty.

DESIGN CHANGES

We reserve the right to change the design of any product from time to time without notice and with no obligation to make corresponding changes in products previously manufactured.

LEGAL REMEDIES OF PURCHASER

THIS CROWN WARRANTY GIVES YOU SPECIFIC

LEGAL RIGHTS, YOU MAY ALSO HAVE OTHER

RIGHTS WHICH VARY FROM STATE TO STATE.

No action to enforce this Crown Warranty shall be commenced after expiration of the warranty period.

THIS STATEMENT OF WARRANTY SUPERSEDES

ANY OTHERS CONTAINED IN THIS MANUAL

FOR CROWN PRODUCTS. 9/07

page 28

Operation Manual

MA 2402 Power Amplifier

11 Warranty

WORLDWIDE EXCEPT USA & CANADA

SUMMARY OF WARRANTY

Crown International, 1718 West Mishawaka Road,

Elkhart, Indiana 46517-4095 U.S.A. warrants to you, the ORIGINAL PURCHASER and ANY SUB-

SEQUENT OWNER of each NEW Crown1 product, for a period of three (3) years from the date of purchase by the original purchaser (the “warranty period”) that the new Crown product is free of defects in materials and workmanship, and we further warrant the new Crown product regardless of the reason for failure, except as excluded in this

Warranty.

Warranty is only valid within the country in which the product is purchased.

1 Note: If your unit bears the name “Amcron,” please substitute it for the name “Crown” in this warranty.

ITEMS EXCLUDED FROM THIS CROWN-

WARRANTY

This Crown Warranty is in effect only for failure of a new Crown product which occurred within the

Warranty Period. It does not cover any product which has been damaged because of any intentional misuse, accident, negligence, or loss which is covered under any of your insurance contracts.

This Crown Warranty also does not extend to the new Crown product if the serial number has been defaced, altered, or removed.

WHAT THE WARRANTOR WILL DO

We will remedy any defect, regardless of the reason for failure (except as excluded), by repair, replacement, or refund. We may not elect refund unless you agree, or unless we are unable to provide replacement, and repair is not practical or cannot be timely made. If a refund is elected, then you must make the defective or malfunctioning product available to us free and clear of all liens or other encumbrances. The refund will be equal to the actual purchase price, not including interest, insurance, closing costs, and other finance charges less a reasonable depreciation on the product from the date of original purchase. Warranty work can only be performed at our authorized service centers. We will remedy the defect and ship the product from the service center within a reasonable time after receipt of the defective product at our authorized service center.

HOW TO OBTAIN WARRANTY SERVICE

You must notify your local Crown importer of your need for warranty service within the warranty period. All components must be shipped in the original box. Corrective action will be taken within a reasonable time of the date of receipt of the defective product by our authorized service center.

If the repairs made by our authorized service center are not satisfactory, notify our authorized service center immediately.

DISCLAIMER OF CONSEQUENTIAL AND

INCIDENTAL DAMAGES

YOU ARE NOT ENTITLED TO RECOVER FROM US

ANY INCIDENTAL DAMAGES RESULTING FROM

ANY DEFECT IN THE NEW CROWN PRODUCT.

THIS INCLUDES ANY DAMAGE TO ANOTHER

PRODUCT OR PRODUCTS RESULTING FROM

SUCH A DEFECT.

WARRANTY ALTERATIONS

No person has the authority to enlarge, amend, or modify this Crown Warranty. This Crown Warranty is not extended by the length of time which you are deprived of the use of the new Crown product.

Repairs and replacement parts provided under the terms of this Crown Warranty shall carry only the unexpired portion of this Crown Warranty.

DESIGN CHANGES

We reserve the right to change the design of any product from time to time without notice and with no obligation to make corresponding changes in products previously manufactured.

LEGAL REMEDIES OF PURCHASER

No action to enforce this Crown Warranty shall be commenced after expiration of the warranty period.

THIS STATEMENT OF WARRANTY SUPERSEDES

ANY OTHERS CONTAINED IN THIS MANUAL FOR

CROWN PRODUCTS. 9/07

Operation Manual

page 29

page 30

NOTES

MA 2402 Power Amplifier

Operation Manual

MA 2402 Power Amplifier

PRODUCT REGISTRATION

Crown Audio, Inc.

1718 W. Mishawaka Rd.

Elkhart, IN 46517-9439

Phone: 574-294-8000

Fax: 574-294-8329 www.crownaudio.com

Online registration is also available at http://crownweb.crownintl.com/webregistration.

Warranty is only valid within the country in which the product is purchased.

When this form is used to register your product, it may be mailed or faxed.

Crown Audio, Inc. Fax: 574-294-8329

1718 W Mishawaka Rd

Elkhart IN 46517

Please note that some information is required. Incomplete registrations will not be processed. * Indicates required information.

OWNER'S INFORMATION - PLEASE PRINT

* First name: ______________________ Middle initial: _____ * Last name: ________________________________

Company: _________________________________________________________________________________

* Mailing address: ____________________________________________________________________________

* City: ____________________________* State: ___________________________* Zip Code: ________________

* Country: __________________________ E-mail address: ___________________________________________

* Phone # (include area code): ___________________________ Fax #: __________________________________

PRODUCT INFORMATION

* MODEL * SERIAL # * PURCHASE DATE e.g. IT8000, CDi1000, PCC160 e.g. 8000000000 mo/day/yr

________________________________ ____________________ ______ /_____ /_____

________________________________ ____________________ ______ /_____ /_____

________________________________ ____________________ ______ /_____ /_____

________________________________ ____________________ ______ /_____ /_____

Product purchased from: *(Business/Individual) ___________________________ Country: ________________________

Comments: ____________________________________________________________________________________

_____________________________________________________________________________________________

_____________________________________________________________________________________________

Operation Manual

page 31

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MA 2402 Power Amplifier

Crown Factory Service Information

Shipping Address: Crown Factory Service, 1718 W. Mishawaka Rd., Elkhart, IN 46517

PLEASE PRINT CLEARLY

SRA #: __________________(If sending product to Crown factory service.) Model: _________________________________ Serial Number: _____________________ Purchase Date: ________________

PRODUCT RETURN INFORMATION

Individual or Business Name:

___________________________________________________________________________________________________________________________________________________________________________

Phone #: __________________________________________________ Fax #: ________________________________________ Email: ____________________________________________________

Street Address (please, no P.O. Boxes):

___________________________________________________________________________________________________________________________________________________________________________

City: __________________________________________ State/Prov: ________________________________ Postal Code: _________________ Country: _____________________

Nature of problem:

___________________________________________________________________________________________________________________________________________________________________________

___________________________________________________________________________________________________________________________________________________________________________

___________________________________________________________________________________________________________________________________________________________________________

Other equipment in your system:

___________________________________________________________________________________________________________________________________________________________________________

If warranty is expired, please provide method of payment. Proof of purchase may be required to validate warranty.

PAYMENT OPTIONS

I have open account payment terms. Purchase order required. PO#____________________________________________________ ‰ COD

Credit Card (Information below is required; however if you do not want to provide this information at this time, we will contact you for the information when your unit is repaired).

Credit card information:

Type of credit card: ‰ Master Card ‰ Visa ‰ American Express ‰ Discover

Type of credit card account: ‰ Personal/Consumer ‰ Business/Corporate

Card # ______________________________________________ Exp. date: _____________ * Card ID #: __________________________

* Card ID # is located on the back of the card following the credit card #, in the signature area. On American Express, it may be located on the front of the card. This number is required to process the charge to your account. If you do not want to provide it at this time, we will call you to obtain this number when the repair of your unit is complete.

Name on credit card: ____________________________________________________________________________

Billing address of credit card: __________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

Operation Manual

page 33

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MA 2402 Power Amplifier

Operation Manual

MA 2402 Power Amplifier

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page 35

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