OPAL-RT OP5700 Real-Time Simulator User Manual
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OP5700
RCP/HIL/ FPGA-BASED REAL-TIME SIMULATOR
USER MANUAL
www.opal-rt.com
Published by
OPAL-RT Technologies, Inc. 1751 Richardson, suite 2525 Montréal (Québec) Canada H3K 1G6 www.opal-rt.com
© 2016 OPAL-RT Technologies, Inc. All rights reserved
Printed in Canada
SYMBOL DEFINITIONS
The following table lists the symbols used in this document to denote certain conditions:
Symbol Definition
ATTENTION: Identifies information that requires special consideration
TIP: Identifies advice or hints for the user, often in terms of performing a task
REFERENCE _ INTERNAL: Identifies an additional source of information within the bookset.
CAUTION
Indicates a situation which, if not avoided, may result in equipment or work (data) on the system being damaged or lost, or may result in the inability to properly operate the process.
Indicates a situation where users must observe precautions for handling electrostatic sensitive devices.
!
CAUTION: Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury. It may also be used to alert against unsafe practices.
!
WARNING: Indicates a potentially hazardous situation which, if not avoided, could result in serious injury or death.
OP5700 User Manual OPAL-RT Technologies iii
CONTENTS
OP5700 User Manual OPAL-RT Technologies 5
Introduction
INTRODUCTION
The OP5700 is a complete simulation system. It contains a powerful target computer, a high-end reconfigurable FPGA, signal conditioning for up to 256 I/O lines and 16 high-speed fiber-optic SFP ports. The design makes it easy to use with standard connectors (DB37, RJ45 and mini-BNC) without the need for input/output adaptors and allows quick connections for monitoring I/O signals. It is designed to be used either as a desktop, shelf top, or mounted in a standard 19’’ rack.
The front of the chassis provides access to monitoring interfaces and connectors and the SFP sockets, while the back of the chassis provides access to the target computer’s standard connectors, I/O connectors, power cable and main power switch.
Inside, the main housing is divided into two sections, each with a specific purpose:
Features
The lower part of the chassis contains the target computer that can be added to a network of simulators or can run standalone. The target computer, used to run simulations built with OPAL-RT’s RT-LAB or
HYPERSIM tools, includes the following features:
• ATX motherboard
• Linux-based real-time operating system
• Intel® Xeon® E5 CPU with 4, 8, 16 and 32 processor cores, up to 3.2GHz
• 10MB Cache Memory per 4 cores
• up to 32GB of DRAM,
• 512GB SSD disk,
• 6 PCIe slots 1 , used to connect the internal FPGA board and PCIe or PCI third party I/O and communication cards.
The upper section contains the FPGA and the I/O conditioning modules. The main features include:
• Xilinx® Virtex®7 FPGA programmable from the target computer via PCIe. The FPGA is used to execute models designed with the OPAL-RT RT-XSG tool, manage the I/O lines and execute embedded FPGA-based simulations. It exchanges data with the real-time simulations running on the target computer CPUs via the PCIe link.
• Flat carrier board capable of connecting any combination of up to 8 digital and analog conditioning modules. Each module controls 16 or 32 lines for a total of up to 256 I/0 lines.
• 16 SFP multi-mode fiber optic ports for high speed communication with other FPGA-based systems or with external devices.
1 The CPU configuration and the use of riser boards for PCI cards may limit the number of available slots, as described in the Hardware configuration section
OP5700 User Manual OPAL-RT Technologies 7
Introduction
The figure below illustrates the simulator architecture.
8
!
Figure 1: OP5700 simulator architecture
The image shown above is used to illustrate the layered and flexible product architecture. Customers should not open the chassis unless under the strick guidance of Technical Support.
OPAL-RT Technologies OP5700 User Manual
Signal conditioning modules
Carrier Board
Upper section interfaces
Lower section target computer
Introduction
Configuration Options
The OP5700 is available in a number of CPU configurations that are factory configured according to the customer’s processing requirement.
Product
OP5707-4
OP5707-8
OP5707-16
OP5707-32
Configuration Description
OP5700 RCP/HIL Virtex7 FPGA-based Real-Time Simulator - 4 cores (5U, Xeon E5, 4 Cores, 3.0 GHz,
10M, 16GB, 512GB SSD)
OP5700 RCP/HIL Virtex7 FPGA-based Real-Time Simulator - 8 cores (5U, Xeon E5, 8 Cores, 3.2 GHz,
20M, 16GB, 512GB SSD)
OP5700 RCP/HIL Virtex7 FPGA-based Real-Time Simulator - 16 cores (5U, Xeon E5, 2x8 Cores, 3.2
GHz, 2x20M, 2x16GB, 512GB SSD)
OP5700 RCP/HIL Virtex7 FPGA-based Real-Time Simulator - 32 cores (5U, Xeon E5, 2x16 Cores, 2.3
GHz, 2x40M, 2x16GB, 512GB SSD)
The OP5700 is built with the same FPGA and I/O architecture as the OP5607 I/O expansion chassis (OP5600 family of products), therefore the FPGA programming files (bitstreams) are fully compatible.
OP5700 User Manual OPAL-RT Technologies 9
Receiving and Verification
Standard Hardware
RECEIVING AND VERIFICATION
After opening the package, remove the equipment and components. Make sure that all the items
described in “Standard Hardware” are actually in the box and are undamaged.
STANDARD HARDWARE
The OP5700 real-time simulator includes the following basic hardware:
Item
OP5700
System integration binder
Description
Hardware chassis with real-time computer and FPGA
RT-LAB or HYPERSIM software CD
O/S CD
Delivery CD (test model(s), system documentation, software licenses, hardware documentation, additional software)
2 m (6 ft 6”) adapter cables for mini-BNC to BNC. 75 Ohms simplex
Part Number
429-0101-0094
N/A
213-0100-0017 BNC to mini BNC cables
RJ45 cables (5)
Power cable
Screw terminal board
Loopback kit
USBA to USBB cable
Screws, rubber feet
61cm (24”) RJ45 cables BLACK
61cm (24”) RJ45 cables GREEN
61cm (24”) RJ45 cables RED
61cm (24”) RJ45 cables WHITE
305cm (120”) RJ45 cable BLUE
1.83 m (6’) power cord, black (10A 125V) (cable varies according to destination country)
DB37 male slim breakout board (1 per bank of 16 channels)
Provides access to quick testing and troubleshooting:
Loopback DB37 board
Flat cable
Power cable
1.83m (6 ft) black USB 2.0
Extra parts, if needed
Table 1: Standard hardware list
213-0100-0040
213-0100-0043
213-0100-0042
213-0100-0041
213-0100-0263
213-0100-0308
226-0700-0015
000-0126-0361
000-0113-0737
000-0113-0799
213-0100-0442
N/A
Qty
1
1
4
5
1
1
1
1
10 OPAL-RT Technologies OP5700 User Manual
FRONT CONNECTORS
A
HARDWARE INTERFACE
Hardware Interface
Front Connectors
D
G B C F E
Figure 2: OP5700 front panel
A. RJ45 connector panels provide connections to monitor signals from mezzanine I/O boards.
Each connector is linked to front and back mezzanines on the carrier board. Analog mezzanines
(channels 0-15) will use only the first column of connectors. Digital mezzanines will use both columns (channels 0-15 in the first column and channels 16-31 on the second column of
connectors). See the “Pin Assignments” for more detailed information.
B. 16 SFP (small form-factor pluggable) ports controlled from the FPGA, for high-speed communication with other simulator FPGAs or with third-party devices. Each socket controls one communication link. SFP transceivers and fiber optic cables must be selected according to the type and speed of the communication protocol implemented in the FPGA.
Typical protocols used with OPAL-RT products include Xilinx® Aurora (1 to 5 Gbps) and Gigabit
Ethernet (1.25 Gbps).
The LEDs (light pipes) associated to the selected channel will light to indicate the channel is selected. LEDs are arrow-shaped to indicate the channels to which they are associated. The LED upward arrow points to top channel, the downward arrow points to bottom channel (see below):
OP5700 User Manual OPAL-RT Technologies 11
Hardware Interface
Front Connectors
LED Color
Green
Green
Red
Red
Description
ON = SFP transceiver is inserted
OFF = no SFP transceiver is present
BLINK = channel active
ON = SFP transceiver is inserted
OFF = no SFP transceiver is present
BLINK = channel active
OFF = connection okay
ON = transmission fault
BLINK = reception loss
OFF = connection okay
ON = transmission fault
BLINK = reception loss
CH00
CH01
C. SYNCHRO: synchronization connectors (fiber optic and audio) and a series of four LEDs on the front panel display the device status
LED Power On
Tx
Rx
M/S
OFF
OFF
Default*
After Load & During
Execution
GREEN**
After Reset
OFF
GREEN** OFF
ORANGE = Slave GREEN
PWR GREEN GREEN
Table 2: OP5700 SYNCHRO LEDs
GREEN
*The color of the LED on power on depends on the default FPGA configuration: when the FPGA board is programmed in slave synchronization mode, the LED will be orange; when it is programmed in master mode, the LED will be green.
**Tx and Rx provide synchronization information. When transmitting the synchronization signal, the
Tx LED will be green. When receiving the synchronization signal, the Rx LED will be green.
D. USB connector for JTAG programming (used in the event of lost or damaged FPGA configuration
E. Monitoring RJ45 connectors with mini-BNC terminals for monitoring: RJ45 cables connect from a channel on an RJ45 panel (A) to one of four RJ45 monitoring connectors (E). Mini-BNC connectors
for details.
F. Target computer monitoring interface. Two push buttons include POWER in top position to start the
Target computer and RESET in the bottom position to reset the Target computer. There are 6 LED indicators:
LED
Green
Green
Green
Green
Red
Red
NAME
Power
HDD
Description
On indicates that the unit is powered up.
On indicates that the hard disk drive is operating.
NIC1
NIC2
On indicates that network port 1 is in use.
On indicates that network port 2 is in use.
Power Fail On indicates a power fault.
Overheat/Fan Fail On indicates either that unit has overheated or a fan fault.
G. Optional PCI or PCIe connector slots. By default, these spaces will be covered by blank plates if there are no optional PCI or PCIe boards. If there are boards installed, the spaces will give access to the card connectors.
12 OPAL-RT Technologies OP5700 User Manual
Hardware Interface
Rear Connectors
REAR CONNECTORS
A
B
C
D E F
Figure 3: OP5700 rear connector panels
A. DB37F I/O connectors (see “Table 3: Pin Assignments” for more details). The image (Figure 13)
illustrates the links between the mezzanines and the DB37 I/O connectors
B. Power reset and +5/+12 V power source connector (for tests)
- Pushbutton reset after 4A overcurrent shutdown
- Red LED indicates fault, green LED indicates nominal function
- Microfit connector for 5V or 12V power allows users to test whether I/Os are functioning. Each voltage has its own ground reference. Caution: these power sources are not isolated.
C. Ground screw. The OP5700 may be subjected to EMI when installed in proximity to other devices.
Make sure to connect the OP5700 ground to the rack to prevent any EMI related damage to the simulator (see Figure 5)
D. Power connector and power On/Off switch.
E. Standard computer connectors (left to right): mouse and keyboard, USB ports, monitor, network
F. Low-profile PCIe slots 2 . These slots give access to five of the six PCIe slots. The sixth slot is reserved for internal connection of the Virtex7 FPGA board.
Refer to the system Description document received with your simulator for more detailed configuration.
- OP5707-4 and OP5707-8 configuration, that only use one CPU, can only manage five PCIe slots, leaving 4 slots available for third-party I/O or communication boards.
2 High-profile PCIe boards or PCI boards must be installed in the front bays of the chassis, and connected to the motherboard using riser boards.
Since each riser uses one PCIe slot of the motherboard, the number of slots available at the back of the chassis is reduced. Each riser board can connect two
PCI cards.
OP5700 User Manual OPAL-RT Technologies 13
Installation
Cabling Instructions
INSTALLATION
BASIC INSTALLATION
Follow this simple installation procedure. Make sure to respect proper grounding,
1. Place the OP5700 on a shelf, desktop, or install in a traditional rack
2. Connect the power cable to the nearest power outlet
3. Connect the ground screw as described in the “CONNECTING THE GROUND SCREW” section
below
4. Connect the blue RJ45 cable to the Ethernet port on the OP5700 and connect to the same network
used by the host PC. Refer to the “Cabling Instructions” and the System Description document
delivered with your simulator to locate the connector to be used.
OPAL-RT strongly recommends the use of anti-static wrist straps whenever handling any electronic device provided by OPAL-RT. Damage resulting from electrostatic charges will not be covered by the manufacturer’s warranty.
!
!
Disconnect power before servicing.
The OP5700 may be subjected to EMI when installed in proximity to other devices. Make sure to connect the OP5700 ground to the rack to prevent any EMI related damage to the simulator.
CABLING INSTRUCTIONS
CONNECTING RJ45 MONITORING CABLES
The OP5700 simulator offers quick, single-ended connections, through RJ45 and mini BNC connectors, to any monitoring device (i.e. oscilloscope, etc.). These mini-BNC jacks let you monitor 4 channels
individually. Simply follow these instructions (as illustrated in Figure 5):
CAUTION
The monitoring board has a gain of 0.1 to allow a broader range of signals to be read.
Oscilloscopes must be adjusted with a gain of 10 to compensate and ensure accurate readings.
Only connect RJ45 cables from upper section (A) monitoring jacks to lower section monitoring panel (B, as shown). Connecting any other cable or device may result in damage to the equipment.
14 OPAL-RT Technologies OP5700 User Manual
Installation
Cabling Instructions
A
B C
Figure 5: How to connect RJ45 cables for monitoring
A. Connect one end of the RJ45 cable to the desired channels (A). See for RJ45 connector pinouts
B. Connect the other end of the RJ45 cable to the monitoring connector (B)
C. Connect BNC cable connectors as shown in Figure 6. These are labeled A, B, C, D and each
connector represents a channel. Using the image as an example, the connectors represent channels in the following order; A = channel 28, B = channel 29, C = channel 30 D = channel 31.
CONNECT MINI BNC TO BNC
These cables establish connections between OPAL-RT hardware and external monitoring devices.
From simulator channel bank
SAVE
AUTORANGE SAVE/RECALL MEASURE ACQUIRE
REF
MENU
HELP
AUTOSET
UTILITY CURSOR DISPLAY DEFAULT SETUP
SINGLE
SEQ
RUN/
STOP
CH 1
MENU
MATH
MENU
CH 2
MENU
HORIZ
MENU
SET TO
ZERO
TRIG
MENU
SET TO
50%
FORCE
TRIG
TRIG
VIEW
To external monitoring device
Individual channel monitoring
Figure 6: Connecting BNC monitoring cables
Connect a mini-BNC cable to each jack (C) and connect the other end of the cable to the desired monitoring device.
OP5700 User Manual OPAL-RT Technologies 15
Installation
Cabling Instructions
CONNECT THE USBA TO USBB CABLE
The USB(A)-USB(B) cable provides the connection required to flash the FPGA using the JTAG port, when programming has been lost or damaged. Contact Technical Support for all FPGA programming issues.
Connect one end to a Windows PC USB port and the other end to the USB JTAG port on the OPAL-RT simulator, then follow the technical support representative’s instructions to flash the FPGA.
Windows PC
USB Ports
Simulator USB
JTAG Port
Figure 7: Connecting USB cable for FPGA programming
CONNECTING THE GROUND SCREW
You must connect a grounding cable from the OP5700 ground screw to ensure that it terminates securely in a ground. Proper grounding will help to prevent electric shocks, protect the OP5700 from voltage spikes (from a variety of causes, including lightning strikes), and provide increased immunity from EMI by lowering noise levels and emissions.
• Select a flat braided grounding strap of adequate length (as short as possible provides best protection), with ring terminals on each end.
• Attach one ring terminal to the ground screw on the OP5700 (shown in Figure 8).
• Attach the other ring terminal to the rack using a nut and lockwasher.
16
Figure 8: Connecting the OP5700 to the ground
OPAL-RT Technologies OP5700 User Manual
Installation
Cabling Instructions
CONNECT THE LOOPBACK KIT
NOTE The following procedure is only used for test purposes when no external source is available.
The loopback kit included in the starter kit allows users to test system signals. Connection is made easy with a custom flat cable that matches OPAL-RT standard DB37 pin assignments.
• Connect one end of the flat cable to the loopback board
• Connect the loopback board to the simulator DB37 Output signal
• Connect the other end (DB37 connector) of the flat cable to the simulator DB37 Input signal
• Connect the VUser (required to preserve isolation) from the loopback board to the OP5700.
SIMULATOR
INPUT
SIMULATOR
OUTPUT
LOOPBACK BOARD
To OP5xxx series simulator
OP5700 series simulator
(not isolated)
Figure 9: Connecting the loopback kit
Although some boards do provide a power source, using that would compromise the isolation. OPAL-RT recommends using external power source: the user must connect the power wires (provided) to either a 5 or 12 V power source. Make sure that the Vuser source switch on the loopback board is set to “External”.
OP5700 User Manual OPAL-RT Technologies 17
Installation
Cabling Instructions
CONNECT THE SCREW TERMINAL
The breakout board provided allows users to access each pin of the DB37 separately through the screw terminals. Simply insert the breakout board DB37 connector onto the desired DB37 connector on the simulator.
OPAL-RT simulator
DB37 connectors
Screw terminal
Figure 10: Connecting the screw terminal board
Refer to the simulator or board user manual for exact pin assignments
CONNECT THE FIBER OPTIC CABLE
The fiber optic cable is used to establish synchronization connections between simulators (as shown below) .
Figure 11: Connecting synchronization cables
18 OPAL-RT Technologies OP5700 User Manual
Installation
Cabling Instructions
CONNECTING NETWORK CABLES
The network cable must only be connected to the standard computer connector network jack. DO NOT connect the network cable in any jack other than the jack intended for that purpose.
To simulator
To network
Figure 12: Connecting network cables
See the System Integration document for information about the active port.
OP5700 User Manual OPAL-RT Technologies 19
I/O Configurations
DB37F Connectors
I/O CONFIGURATIONS
The OP5700 simulator provides signal conditioning for up to 256 I/Os, which are managed from the
FPGA module and are accessible via DB37 and RJ45 connectors in the back and front of the chassis.
I/O lines are routed through a carrier board (inside the chassis) that can accept up to 8 signal conditioning modules, which provides greater signal conditioning flexibility. The conditioning modules follow a proprietary form factor, called Type B mezzanines. A range of mezzanines are available for analog and digital conditioning.
Mezzanines are detected at power up and information is processed by th FPGA for verification and initialiisation (I/O line direction, analog module calibration coefficients, etc.). Then, mezzanines are made available to the CPU simulation to detect improper configuration or hardware failure.
DB37F CONNECTORS
There are 4 groups of mezzanines, labeled 1 to 4; each pair (A & B) is linked to four female DB37 connectors (I/Os) on the back of the chassis:
The first two connectors (left to right) represent channels from Group B, which are linked to the conditioned channels from the rear mezzanine. The last two connectors (left to right) represent channels from Group A, which are linked to the conditioned channels from the front mezzanine.
DB37 connector panel
Group 1
Signal in from device to OP5700
20
GROUP B
Signal out from OP5700 to monitoring
(via BNC)
RJ45 Connector Panel
Figure 13: DB37 connection to analog mezzanines
OPAL-RT Technologies OP5700 User Manual
I/O Configurations
DB37F Connectors
Two connectors (P1 and P2) are available for each mezzanine, and their depends on the type of mezzanine installed:
Analog modules (DAC or ADC), which use only 16 channels, which are routed through connector P1 and P2 does not carry any signals.
Digital modules (Din or Dout), which use up to 32 channels; the first 16 channels (00 to 15) are routed through connector P1 and the next 16 channels (16 to 31) are routed through connector P2.
All signals are represented by a positive-negative pair that are always available on the connector pins, for example: for channel 08 : (+CH08, -CH08)
Connector Interface:
Single-ended output: negative pin is connected to ground.
Single-ended input: user’s ground must be connected to the negative pin.
Differential output: positive and negative signals must be on positive and negative pins.
Differential input: connection must be between the positive/negative pair.
OP5700 User Manual OPAL-RT Technologies 21
13
14
15
16
9
10
11
12
17
18
19
7
8
5
6
3
4
1
2
1
9
10
11
12
7
8
5
6
13
14
15
16
17
18
19
2
3
4
I/O Configurations
Pin Assignments
PIN ASSIGNMENTS
Connector A P1 Ch. 0-15
+CH00
RJ45 DB37 Module pin
20 -CH00 1
Connector A P2 Ch. 16-31
Module pin assignment
RJ45 DB37 Module pin
+CH16 20 -CH16
+CH01
+CH02
+CH03
0-3
21
22
23
-CH01
-CH02
-CH03
2
3
4
+CH17
+CH18
+CH19
16-19
21
22
23
-CH17
-CH18
-CH19
+CH04
+CH05
+CH06
+CH07
+CH08
+CH09
+CH10
+CH11
+CH12
+CH13
+CH14
+CH15
Vuser 1A*
4-7
8-11
12-15
28
29
30
31
24
25
26
27
32
33
34
35
36
37
-CH04
-CH05
-CH06
-CH07
-CH08
-CH09
-CH10
-CH11
-CH12
-CH13
-CH14
-CH15
Vrtn 1A*
9
10
11
12
7
8
5
6
13
14
15
16
17
18
19
+CH20
+CH21
+CH22
+CH23
+CH24
+CH25
+CH26
+CH27
+CH28
+CH29
+CH30
+CH31
Vuser 2A*
20-23
24-27
28-31
28
29
30
31
24
25
26
27
32
33
34
35
36
37
-CH20
-CH21
-CH22
-CH23
-CH24
-CH25
-CH26
-CH27
-CH28
-CH29
-CH30
-CH31
Vrtn 2A*
Connector B P1 Ch. 0-15
+CH08
+CH09
+CH10
+CH11
+CH12
+CH13
+CH14
+CH15
+CH00
+CH01
+CH02
+CH03
+CH04
+CH05
+CH06
+CH07
Vuser 1B*
RJ45 DB37 Module pin
0-3
4-7
8-11
12-15
32
33
34
35
28
29
30
31
36
37
24
25
26
27
20
21
22
23
-CH08
-CH09
-CH10
-CH11
-CH12
-CH13
-CH14
-CH15
-CH00
-CH01
-CH02
-CH03
-CH04
-CH05
-CH06
-CH07
Connector B P2 Ch. 16-31
Module pin assignment
RJ45 DB37 Module pin
13
14
15
16
9
10
11
12
17
18
7
8
5
6
3
4
1
2
Vrtn 1B* Vuser 2B*
19
Table 3: Pin Assignments
+CH24
+CH25
+CH26
+CH27
+CH28
+CH29
+CH30
+CH31
+CH16
+CH17
+CH18
+CH19
+CH20
+CH21
+CH22
+CH23
16-19
20-23
24-27
28-31
32
33
34
35
28
29
30
31
36
37
24
25
26
27
20
21
22
23
Vrtn 2B*
-CH24
-CH25
-CH26
-CH27
-CH28
-CH29
-CH30
-CH31
-CH16
-CH17
-CH18
-CH19
-CH20
-CH21
-CH22
-CH23
08+
09+
10+
11+
12+
13+
14+
15+
00+
01+
02+
03+
04+
05+
06+
07+
Vuser
1
19
20
-07
-08
-09
-10
-11
-12
-13
-14
-15
-00
-01
-02
-03
-04
-05
-06
Vrtn
37
Vuser and Vrtn signals are only used with digital output modules
22 OPAL-RT Technologies OP5700 User Manual
Specifications
OP5700 Specifications
SPECIFICATIONS
OP5700 SPECIFICATIONS
Product name
CPU
FPGA
I/O lines
High speed communication ports
I/O connectors
Monitoring connectors
PC interfaces
PCIe slots
Hard disk
Power supply/ rating
Dimensions
Weight
Operating temperature
Storage temperature
Maximum rated ambient temperature
Relative humidity
Maximum altitude
OP5700
Intel® Xeon® E5, 4 core / 3GHz to 32 cores / 2.3GHz
Xilinx® Virtex®7 FPGA on VC707 board, 485T, 485 760 Logic cells, 2 800 DSP slices
256 lines, routed to 8 analog or digital, 16 or 32 channel, conditioning modules
16 SFP sockets, up to 5GBps
4 panels of 4 DB37F connectors
4 panels of RJ45 connectors
Standard PC connectors (monitor, keyboard, mouse and network)
6 on-board PCIe slots. 4 or 5 slots are available for third party cards or riser boards depending on CPU configuration.
512 GB SSD
Universal input and active power factor correction 650W continuous power
Input : 100-240VAC, 50-60Hz, 10A/5A
Power: 600W
22.27 x 47.7 x 49.3cm (8.75’’ x 18.8” x 19.4”) HxWxD
17kg (37.5 lbs)
10 to 35 ºC (50 to 95ºF)
-55 to 85ºC (-67 to 185ºF)
40Cº (104ºF)
10 to 90% non-condensing
2000 m (6562 ft.)
OP5700 User Manual OPAL-RT Technologies 23
Limited Warranty
LIMITED WARRANTY
LIMITED WARRANTY
OPAL-RT Technologies Inc. warrants to the original purchaser and/or ultimate customer (“Purchaser”) of OPAL-RT products (“Product”) that if any part thereof proves to be defective in material or workmanship within one (1) year, such defective part will be repaired or replaced, free of charge, at OPAL-RT Technologies’ discretion, if shipped prepaid to OPAL-RT Technologies Inc. at 1751
Richardson, suite 2525, Montreal, Quebec, Canada, H3K 3G6, in a package equal to or in the original container. The Product will be returned freight prepaid and repaired or replaced if it is determined by
OPAL-RT Technologies Inc. that the part failed due to defective materials or workmanship. Otherwise,
the fees will be charged to the client (see article “WARRANTY LIMITATION AND EXCLUSION”). The
repair or replacement of any such defective part shall be OPAL-RT Technologies’ sole and exclusive responsibility and liability under this limited warranty.
Purchaser must request an RMA number before shipping any Product for repair:
1. Access the OPAL-RT website (www.opal-rt.com/support/ return-merchandise-authorization-rmarequest), click on support and select Return Merchandise (RMA).
2. Fill out the online form and submit.
3. OPAL-RT’s Support department will evalute the return and either issue an RMA number via email
- If the Product is returned for repair more than 12 months after purchase, the Purchaser is responsible for the cost of repair. OPAL-RT will assess the repair and prepare a quote. The RMA number will be sent with the quote.
4. Only when the Purchaser receives the RMA number, may they ship the Product, prepaid, to
OPAL-RT.
RETURN POLICY
The following fees will apply when customers return products for credit:
A full credit, less a 15% fee and less return fee will only be issued if the product is in perfect working condition and if the product is returned within 1 month following the shipping date. If repairs are required on the returned product, the cost of these repairs will be deducted from the credit to be issued.
No credits will be issued beyond the one month period.
EXCLUSIONS
If third party products are part of the Product, OPAL-RT will honor the original manufacturer’s warranty.
This limited warranty does not cover consumable items, such as batteries, or items subject to wear or periodic replacement, including lamps, fuses or filter elements.
24 OPAL-RT Technologies OP5700 User Manual
Limited Warranty
WARRANTY LIMITATION AND EXCLUSION
OPAL-RT Technologies will have no further obligation under this limited warranty. All warranty obligations of OPAL-RT Technologies are void if the Product has been subject to abuse, misuse, negligence, or accident or if the Purchaser fails to perform any of the duties set forth in this limited warranty or if the Product has not been operated in accordance with instructions, or if the Product serial number has been removed or altered.
DISCLAIMER OF UNSTATED WARRANTIES
The warranty printed above is the only warranty applicable to this purchase. All other warranties, express or implied, including, but not limited to, the implied warranties of merchantability or fitness for a particular purpose are hereby disclaimed.
LIMITATION OF LIABILITY
It is understood and agreed that OPAL-RT Technologies’ liability, whether in contract, in tort, under any warranty, in negligence or otherwise shall not exceed the amount of the purchase price paid by the purchaser for the product and under no circumstances shall OPAL-RT Technologies be liable for special, indirect, or consequential damages. The price stated for the product is a consideration limiting
OPAL-RT Technologies’ liability. No action, regardless of form, arising out of the transactions under this warranty may be brought by the purchaser more than one year after the cause of actions has occurred.
OP5700 User Manual OPAL-RT Technologies 25
CONTACT
OPAL-RT Corporate Headquarters
1751 Richardson, Suite 2525
Montréal, Québec, Canada
H3K 1G6
Tel.: 514-935-2323
Toll free: 1-877-935-2323
Technical Services www.opal-rt.com/support
Note :
While every effort has been made to ensure accuracy in this publication, no responsibility can be accepted for errors or omissions. Data may change, as well as legislation, and you are strongly advised to obtain copies of the most recently issued regulations, standards, and guidelines.
This publication is not intended to form the basis of a contract.
UM16-12074-RVN 1.0
03/2016
OPAL-RT Technologies Inc.
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