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MXview User’s Guide
Third Edition, January 2012 www.moxa.com/product
© 2012 Moxa Inc. All rights reserved.
MXview User’s Guide
The software described in this manual is furnished under a license agreement and may be used only in accordance with the terms of that agreement.
Copyright Notice
© 2012 Moxa Inc. All rights reserved.
Trademarks
The MOXA logo is a registered trademark of Moxa Inc.
All other trademarks or registered marks in this manual belong to their respective manufacturers.
Disclaimer
Information in this document is subject to change without notice and does not represent a commitment on the part of
Moxa.
Moxa provides this document as is, without warranty of any kind, either expressed or implied, including, but not limited to, its particular purpose. Moxa reserves the right to make improvements and/or changes to this manual, or to the products and/or the programs described in this manual, at any time.
Information provided in this manual is intended to be accurate and reliable. However, Moxa assumes no responsibility for its use, or for any infringements on the rights of third parties that may result from its use.
This product might include unintentional technical or typographical errors. Changes are periodically made to the information herein to correct such errors, and these changes are incorporated into new editions of the publication.
Technical Support Contact Information
Moxa Americas
Toll-free: 1-888-669-2872
Tel:
Fax:
+1-714-528-6777
+1-714-528-6778
Moxa Europe
Tel: +49-89-3 70 03 99-0
Fax: +49-89-3 70 03 99-99
www.moxa.com/support
Moxa China (Shanghai office)
Toll-free: 800-820-5036
Tel:
Fax:
+86-21-5258-9955
+86-21-5258-5505
Moxa Asia-Pacific
Tel: +886-2-8919-1230
Fax: +886-2-8919-1231
Table of Contents
1
1.
Key Features
Moxa MXview network management software gives you a convenient graphical representation of your Ethernet network, and allows you to configure, monitor, and troubleshoot Moxa networking devices. MXview provides an integrated management platform that can manage Moxa networking devices, such as Ethernet switches and wireless APs, and SNMP-enabled and ICMP-enabled devices installed on subnets. Network components that have been located by MXview can be managed via web browsers from both local and remote sites—anytime, anywhere.
The following topics are covered in this chapter:
Auto Discovery and Topology Visualization
Configuration and Firmware Management
MXview Key Features
Web-based Operation
MXview uses the client-server model. You will need to install the MXview server on a Windows computer connected to the network(s) that are to be managed. After installing MXview, the network can be managed with
Internet Explorer or Firefox, without installing additional software.
Auto Discovery and Topology Visualization
Within the scan range, MXview locates networking devices with SNMP or ICMP services enabled. MXview can collect topology information from devices with LLDP capability and draw the topology of the network, which shows physical connections.
Event Management
For troubleshooting purposes, MXview logs events that match preset conditions, such as link up/down, device unreachable, or traffic overloading. The most recent events will show up on the dashboard. Devices and links that generate events will be highlighted with different colors. When an event occurs, users can be notified in a number of different ways, including SMS, email, popup window, sound, or external program.
Configuration and Firmware Management
MXview provides an interface for managing Moxa networking devices from a central location. Users can remotely backup or update configuration files, and upgrade firmware.
Traffic Monitoring
MXview can log the network traffic of network devices that have been discovered.
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The following topics are covered in this chapter:
2
2.
System Requirements and Supported Devices
MXview and Supported Devices
System Requirements
System Requirements
The computer that MXview is installed on must satisfy the following system requirements:
CPU
RAM
Client Requirements
Core i3 3.0G or higher
2 G or higher
Hard Disk Space 500 G or higher
OS Windows XP, Windows 7(32/64-bit),
Windows Server 2008(32/64-bit)
Browser IE6/8/9
Server Requirements
Intel i5 2.5 GHz or higher
4 G or higher
1 TB, 7200 RPM, SATA-3Gb/s or higher
Windows XP Professional, Windows 7(32/64-bit),
Windows Server 2008(32/64-bit)
---
Supported Devices
• The Moxa networking devices listed in the “Required Firmware Version Table” below can be used with
MXview, provided the device is running the firmware version listed in the table. These Moxa networking devices support a full range of functions, such as network status, traffic log, and configuration / firmware file management (see the “Function Support Table” below).
• For other SNMP-enabled devices, MXview supports standard management functions, such as link up, link down, and SNMP MIBII information.
• MXview can only monitor the connectivity of devices that support ICMP.
Function Support Table
Auto Topology
Moxa Device* 3rd-party SNMP Device 3rd-party IP Device
Partial (with LLDP)
(with polling and trap)
Partial (same subnet with
MXview server)
(with polling) Availability Check and Event Notification
Traffic Report
Configuration/Firmware
Management
–
(with MIB II) X
–
*with required firmware, see table below
Required Firmware Version Table
Model Name
EDS-405A/408A
EDS-505A/508A/516A
EDS-510A
Required Firmware
Version
2.6 or higher
2.6 or higher
2.6 or higher
EDS-518A 2.6 or higher
EDS-608/611/616/619 1.1 or higher
EDS-728
EDS-828
2.6 or higher
2.6 or higher
EDS-G509
EDS-P510
EDS-P506A-4PoE
IKS-6726-8PoE
IKS-6726
IKS-6524/6526
IKS-G6524
2.6 or higher
2.6 or higher
2.6 or higher
2.6 or higher
2.6 or higher
2.6 or higher
1.0 or higher
Model Name
PT-7710
PT-7728
PT-7828
PT-G7509
TN-5508/5510
TN-5516/5518
TN-5508-4PoE
TN-5510-4PoE
TN-5516-8PoE
TN-5518-8PoE
AWK-3121
AWK-4121
NPort-S8000
Required Firmware
Version
1.2 or higher
2.6 or higher
2.6 or higher
1.1 or higher
1.1 or higher
1.2 or higher
2.6 or higher
2.6 or higher
2.6 or higher
2.6 or higher
1.6 or higher
1.6 or higher
1.3 or higher
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3.
3
Installation and Migration
The following topics are covered in this chapter:
MXview Installation and Migration
Installation Pocedure
1. Execute the installation program or insert the auto-run CD.
2. During the installation, you can choose the directory in which MXview will be installed and the default language, or leave the settings at the default values.
3. For the commercial version, you will be asked to enter the license key; input the character string printed on the cover of the CD.
4. After the installation is complete, shortcuts for launching the MXview server will be created on the desktop and in the start menu.
Uninstallation
1. Select Start Control Panel, and then select Add or Remove Programs.
2. Select MXview
3. Select Remove
You can also uninstall the software by selecting
Start All Programs Moxa MXview Uninstall MXview.
Migration
To migrate the software from one computer to another, first use Project Export to save the system’s current device list and topology to a file, and then use Project Import to transfer the system to another computer.
Version Upgrade
To upgrade from V2.0 or above, simply run the installation file. The program will back up the current configuration files and upgrade MXview to the new version automatically.
To upgrade from V1.1 or below, first use Project Export to save the system's current device list and topology to a file. Then, install the new version. Finally, use Project Import to upgrade the system to the new version.
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4.
4
Getting Started
MXview is implemented as a web server to realize remote management through a single portal. The following figure illustrates the operational model.
The MXview server runs in the background on a Windows PC and communicates with network devices using
SNMP Plus, a Moxa proprietary protocol that periodically polls specific MIB data and stores data in a local database.
The MXview client uses web browsers to provide a uniform web interface that enables network operators to access and operate over an intranet or the Internet.
The following topics are covered in this chapter:
Auto Installation of Runtime Environment
MXview Getting Started
MXview Server Startup
To start the MXview server, first double-click the MXview desktop shortcut. When the MXview window (shown below) pops up, configure the listening port of the server (or leave it at the default value of 80) and examine the runtime information. The server will launch when you click Start.
Clicking Launch Client will start the MXview client on the local computer. To learn how to use the MXview client remotely, refer to the Login section below.
Login
To launch the MXview client, open a web browser and input the MXview server’s IP address or domain name in the address field. Note that if the server’s listening port changes, you will need to input the IP address as follows: http://192.168.1.250:8080. If you are using the server computer as the client, you may also click
Launch Client on the control panel. The default account is admin with no password.
NOTE
At most 3 users can log in to the system at the same time.
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MXview Getting Started
Account
There are 2 accounts: admin and guest. The admin account possesses the privileges to change configurations in MXview, such as topology and scan range. The guest account is a read-only account. By default, the password of both accounts is empty, which can be changed in Preferences.
Auto Installation of Runtime Environment
(Java Runtime Environment)
The MXview client must run in a JRE 6 environment. For IE users who do not have the appropriate version of
JRE, installation of the update will start automatically.
If you are using a browser other than IE, you will need to download JRE 6 from Java’s official website
(http://java.sun.com/javase/downloads/index.jsp) and then install it on your computer.
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5.
5
Quick Start Using the Setup Wizard
MXview provides a Setup Wizard that can be used to quickly determine the network topology and handle basic configuration tasks. The wizard will launch automatically when the software does not contain any nodes. To launch the Setup Wizard manually, select Project Wizard. You should see the following window:
The wizard will guide you through five basic steps, described below.
MXview Quick Start Using the Setup Wizard
Step 1: Create Group
Devices scanned by MXview can be organized into a multi-layer tree structure. Before finding devices, groups need to be created. Root is the only default group. All other created groups are placed under the next level of
Root.
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MXview Quick Start Using the Setup Wizard
Step 2: Configure the SNMP Community String
MXview uses SNMP to collect device information. The default SNMP configurations are:
• Version: v1
• Read community string: public
• Write community string: private
If necessary, update this information at this time:
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MXview Quick Start Using the Setup Wizard
Step 3: Add the networks you want to scan
MXview’s operation is based on IP (Internet Protocol). Other devices in the scan range that use IP to operate will be located and monitored.
NOTE
A device’s IP address must be configured properly before it can be managed by MXview.
At this point, MXview will enter the discovery stage. The time needed to complete this stage depends on the size of the scan range. Click Cancel at this point to exit the wizard; however, the configurations entered previously will be saved and the discovery process will continue running in the background.
5-4
MXview Quick Start Using the Setup Wizard
Step 4: Draw the topology
After all devices have been located, MXview will be able to draw the topology for LLDP devices.
For devices without LLDP functionality, the topology can be drawn manually after the wizard is finished.
After all devices have been discovered and the topology has been created, click Next to continue to the next step.
5-5
MXview Quick Start Using the Setup Wizard
Step 5: Set the SNMP Trap Server to get events in real time
To enable real-time event generation, the MXview server’s IP address needs to be configured as a trap server.
To do this, enter the IP address of the MXview Server and then click Set to activate the change.
If this step is skipped, devices can still be monitored by polling periodically, although a time latency will be introduced.
After this point, MXview initialization is complete.
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6
6.
Dashboard Overview
The Dashboard should appear when you log in to MXview. When using MXview, you will spend most of your time working from the Dashboard, which is divided into the following sections.
The following topics are covered in this chapter:
MXview
Menu Bar
All operations can be accessed from the following menu bar items:
Dashboard Overview
Project
Use the Project menu to export data and configurations of the monitored networks to a local file, or import a project file to create monitored networks on the fly.
View
Use the View menu to change the appearance of the Topology Map. For example, you can adjust the resolution or create a topology map.
Device
Use the Device menu to configure or examine the properties of objects.
Link
Use the Link menu to delete a link or get traffic reports.
Information
Use the Information menu to examine network-wide properties.
Event
Use the Event menu to examine events.
Tools
Use the Tools menu to launch additional services or programs, such as Moxa IP Configurator.
Help
Use the Help menu to view license information or information about MXview.
6-2
MXview Dashboard Overview
Topology Map
The Topology Map displays connection relationships of monitored devices. For devices with LLDP capability, the connections can be drawn automatically. For other devices, connection links can be drawn manually.
Device List
The Device List shows the Topology Map structure in tree format. Note that link information is not shown.
Type all or part of a device name in the “Search Devices” input box to only show devices whose names contain that keyword (for example, type “EDS” to show all EDS devices, or type “EDS-G509” to show all EDS-G509 switches in the network.
6-3
MXview Dashboard Overview
Device Properties List
The Device Properties list shows the properties of the device that is currently selected.
Recent Events List
This list shows the events that have occurred most recently.
Event Count lists the total number of events of different types, with different event types identified by different colored rectangles (e.g., red, yellow, and green, as shown in the following screen shot).
All Events is the shortcut of the menu item Event All. When you click All Events, a window will pop up showing all events.
6-4
7.
7
Device Discovery and Polling
Devices in the assigned scan range can be discovered via SNMP and ICMP protocols. After a device is discovered, MXview will use SNMP and ICMP to poll the device periodically. To configure this function properly, you will need to know the following information:
1. The IP addresses of the devices on the network.
2. The Read community name assigned to the devices on the network.
Change Read Community String
The default Read community string that is used to discover devices is public. Take the following steps to change the value:
1. Select Project Preferences SNMP Configuration.
2. Enter the new Read community string.
MXview Device Discovery and Polling
Scan Range
You can assign multiple scan networks, with each network defined by a starting IP address and an ending IP address. MXview will discover all active devices that belong to the scan networks.
Take the following steps to add a scan network:
1. Select Project Scan Range.
2. Click Add Network.
3. Input the starting and ending IP addresses of the range, and then click OK.
4. Click OK & Discovery to start discovery.
NOTE
Device discovery will require more time for larger networks. For this reason, if possible you should avoid defining large scan ranges.
7-2
MXview Device Discovery and Polling
Deleting a scan network will remove the monitored devices that belong to the network. Take the following steps to delete a scan network:
1. Select Project Scan Range
2. Select a row in the table Scan Range
3. Click Delete Network
4. Click OK to activate the change
Modifying a scan network will remove devices that do not belong to the new network, and discover new devices within the new network. Take the following steps to modify a scan network:
1. Select Project Scan Range
2. Select a row in the table Scan Range
3. Click Modify Network
4. Modify the starting and ending IP address of the range, and then click OK
5. Click OK to activate the change.
Deselecting the Active checkbox of a scanned network will stop device discovery for that network. Previously discovered devices will continue to be monitored, with the current status shown on the topology map.
Device Discovery
MXview will use SNMP and ICMP to discover devices within the scan ranges. When a Moxa device has been located, MXview will use an actual image of the device, such as the one shown below, to indicate the device’s location in the network.
MXview will also list detailed properties and configuration parameters, including the following:
• MAC address
• Model name
• IP address
• Netmask
• Gateway
• Trap server address
• Auto IP configuration
• Type of redundancy protocol
• Role in redundancy protocol
• Status and properties of the port
• Status of the power
• Status and version of the SNMP protocol
7-3
MXview
MXview will use one of the following graphics to indicate devices:
Device Discovery and Polling
• Moxa devices with SNMP enabled.
• Third party devices with SNMP enabled.
• Third party devices with ICMP enabled.
The IP address and location name of the discovered device will be shown under the image of the device. Take the following steps to change the location name:
1. Select the device
2. Select Device Maintenance Configure IP & SNMP
3. Select the Basic tab and then enter the new location name.
MXview will run conduct device discovery periodically to find new devices in the scan ranges. You may also use the following steps to conduct device discovery manually:
1. Select project Scan Range
2. Click OK & Run Discovery
Discovered devices will be polled periodically by ICMP and SNMP. This is done for the following reasons:
1. To monitor the availability of devices.
2. To update properties and configuration parameters of devices.
3. To update traffic information, such as utilization.
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8.
8
Topology Management
The Topology Map is the core of MXview, and can be used to complete most actions. The Topology Map shows a graphical representation of the devices in your networks, and can be used to do the following:
• Display a graphical representation of a real network.
• Show connecting relationships between devices.
• Indicate the status of devices and links.
Multi-layer Tree Structure
The Topology Map can be organized into a multi-layer tree structure of up to 5 layers. It helps users manage a large number of nodes on the computer screen. For example, users can move nodes of the same subnet or location into the same group. Root, which is the only one group at the first layer, exists by default and cannot be deleted. Groups created by users are in the layer under Root. Devices can be moved between groups.
MXview uses an icon to indicate user-defined groups:
The first layer will be shown as:
MXview
The second layer will be shown as:
Topology Management
The map is represented as a tabbed window, in which each tab is a group. Double clicking a group icon in Root will open the corresponding tab.
Auto Topology and Auto Layout
For devices with LLDP functionality, MXview can draw the physical topology map, down to the port level of the devices. MXview can do the following two tasks automatically: (1) Create a new topology, and (2) Update the existing topology.
Creating a new topology deletes all links, requests LLDP information from devices, and draws topology maps based on the gathered information.
1. Select View Auto Topology
2. Select New Topology
3. Click OK
NOTE
Links drawn manually will be also deleted by this action.
8-2
MXview Topology Management
Updating the existing topology adds new links and updates existing links, but does not change the status of links that are indicated as having been disconnected or links that were drawn manually.
1. Select View Auto Topology
2. Select Update Topology
3. Click OK
The following figure shows an example of a topology map:
8-3
MXview Topology Management
Redundant Topologies
Redundant topologies have at least one backup link, which will be indicated with a dashed line:
For devices that play a particular role in the topology, MXview will label the devices by displaying the roles above the images of the devices. Backup links will be indicated with dotted lines.
• RSTP has a Root
• Turbo Ring has a Master
• Turbo Chain has a Head and a Tail
NOTE
Only auto topology can draw dashed lines for redundancy links. Manually drawn redundant links will appear as solid lines.
Port Trunking
Port trunking, also called link aggregation, involves grouping links into a link aggregation group. Trunking links will be indicated with thick, solid lines.
NOTE
Only auto topology can draw thick lines for trunking links. Manually drawn trunking links will appear as solid lines.
NOTE
For trunked link, check “Device Properties” to get the port number corresponding to the trunking group.
8-4
MXview Topology Management
Adding a Link
Use one of the following two options to connect two devices with a link in a topology map:
1. Right click on a device and then select Add Link.
2. Click on a device to select it and then click Link Add Link on the menu bar.
3. Enter the ports and IP addresses corresponding to the link. Use the plus sign at the left bottom corner to add multiple entries at one time.
NOTE
NOTE
NOTE
Trunking and redundancy links added manually will appear as solid lines.
Port numbers must be numeric and entered correctly to obtain the correct traffic information.
For modular switches, a port number depends on the chassis to which the port belongs, but not on how many modules are inserted. For switches such as the PT-7828, the first module’s port numbers are from 1 to 8, the second module’s port numbers are from 9 to 16, and so on. The port number depends only on which slot the module is in; in other words, the port number is the same regardless of whether other slots are empty or occupied.
Delete a Link
Use the following steps to remove a link in the topology map:
1. Select the link.
2. Right-click the link and select Delete Link, or select Link Delete Link.
NOTE
Deleting a link will delete a link from the topology map, but it will not affect the actual network configuration.
8-5
MXview Topology Management
Delete a Device
You can delete devices from the topology map. After a device is deleted, it will be removed from the topology map and scan range, and the device would not be polled or located when conduction device discovery. Take the following steps to delete a device:
1. Select the device
2. Right-click the device
3. Select Delete Device
Deleted devices will be recorded in Project Scan Range.
You may recover devices that have been deleted. Once recovered, the devices will be polled and located when conducting device discovery Take the following steps to recover deleted devices:
1. Select Project Scan Range
2. Select a row in table Deleted Devices
3. Click Recover and then click OK
Navigation
Mini map is a frame with a slider for adjusting the resolution. This function helps users zoom in to enlarge devices or zoom out to view more devices on the screen.
8-6
MXview Topology Management
Background
You may insert a background image into the topology map to provide additional references, such as geographical information or deployment layout.
Take the following steps to insert or change a background image:
1. Select View Background Set
2. Choose an image from the local file system.
Take the following steps to delete the background image from the topology map:
Select View Background Delete
Export Topology
The topology map can be exported as a JPEG image. Take the following steps to export the topology map:
1. Select View Export Topology
2. Choose the location to which the image is saved.
OPC Tag Generation
MXview can generate OPC 2.0 compliant tags for device and link properties. Then, OPC clients such as SCADA systems can access and use these tags.
1. Select Tools OPC Server
2. Click Start.
Currently, information that MXview can prepare as tags include: a device's IP address, MAC address, description, location and status, which are labeled beginning with D_, and a link's corresponding IP addresses and ports, which are labeled beginning with L_.
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9
9.
Event and Notification
Monitoring Methods
Monitoring can be conducted using SNMP trap messages, periodic polling, or color coding, as described in the following subsections.
Monitoring via SNMP Trap Messages
By using the MXview server as a trap destination of a device, events associated with the device will be sent to the server in real time, and can be seen by remote clients.
Take the following steps to set the trap destination of all devices:
1. Select Network Set SNMP to All.
2. Enter the IP address of the MXview server and the community string.
MXview
Take the following steps to set the trap destination of one device:
1. Select Device Maintenance Configure IP & Trap
2. Choose tab Trap Server
3. Enter the IP address of the MXview server and community string
Event and Notification
The event types include port link up/down, power on/off, topology change, and configuration change.
Each discovered device will be monitored automatically by trap once its trap destination is configured correctly.
Monitoring via Periodic Polling
After a device has been discovered, MXview polls the status of the device’s active port periodically. Keep in mind that since trap messages are transmitted by UDP protocol, there is no absolute guarantee that the messages will be received. What periodic polling does is provide a higher level of reliability for monitoring devices.
With periodic polling, MXview can passively monitor the availability of a device’s SNMP service, bandwidth utilization, error packet rate, and collision rate. Separate thresholds can be used for bandwidth utilization, error packet rate, and collision rate, respectively. When any of these thresholds are surpassed, the device will indicate that an event has occurred.
9-2
MXview Event and Notification
Color Coding Indicates Problems
When a link causes a warning to be issued or a critical event occurs (link down, for example), the color of the corresponding link line will change:
When a device causes a warning or a critical event occurs (device failure, for example), the errant device will be indicated with a box with red borders.
In addition, the events will be added to the recent events list.
Event Recovery
Events will be recovered automatically when condition that caused the event is resolved.
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MXview Event and Notification
Severity Level
Events can be set to one of three severity levels: critical, warning, or information. The conditions that give rise to a particular severity level can be configured by the user. To configure the severity levels, select Project
Preferences Events, and then modify the settings.
Recent Events
MXview shows recent events at the bottom of the Dashboard.
9-4
MXview Event and Notification
Event History
To show the event history of all devices, select Event All from the menu bar.
To show the event history of a single device, click the device to select it, and then select Event Device from the menu bar.
The table contains 40 entries on a page. Use the page controls at the bottom to navigate between pages.
You can sort the table by clicking the header cells.
To filter the table, use the selection box of the header cell and select a value.
NOTE
The sorting and filtering functions only affect table entries currently showing on the screen. They do not regenerate the entire table. This remains true even if there are currently fewer than 40 entries showing.
You can export all events to a CSV file, or delete all events from the database.
9-5
MXview Event and Notification
Notification
You can associate an action, such as send a text message, send an email, make a sound, or run an external program, with a combination of a type of event, a source IP address, and a severity level.
Add an SMS Action
To send an SMS notification, first connect an SMS modem, such as the Moxa Oncell, to an MXview Server COM port. Take the following steps to configure SMS notification:
1. Select Event Notification
9-6
MXview
2. Click Email Server / SMS COM Port
Event and Notification
3. Select the COM port to which the modem is connected and then click OK.
4. Click New in the Action List
5. Select SMS as the type, type the phone number, give the action a name, and then click OK.
6. Click New in the Notification List.
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MXview
7. Select the action just added and the corresponding event type, source IP.
Event and Notification
8. Click OK.
Add an Email Action
Take the following steps to configure the Email (SMTP) server to send an Email notification:
1. Select Event Notification
2. Click Email Server / SMS COM Port
3. Input the SMTP server that can send an e-mail and the user name and password needed to log in to the server, and then click OK.
4. Click New in the Action List.
5. Select Email as the type, type the email address, give the action a name, and then click OK.
9-8
MXview Event and Notification
6. Click New in the Notification List.
7. Select the action just added and the corresponding event type, source IP.
8. Click OK.
Add a Sound
When a sound notification is triggered, the MXview server will play the associated sound file. The sound will play repeatedly until some stops it manually. Take the following steps to add a sound:
1. Select Event Notification
2. Click New in Action List.
3. Select Sound as the type, select a file from the local computer, give the action a name, and then click OK.
The file will be uploaded to the MXview server.
4. Click New in the Notification List.
5. Select the action just added and the corresponding event type, source IP.
6. Click OK.
When a associated event occurs, the sound file will be played and a window will pop up:
NOTE
The sound will not stop until someone clicks OK.
When more than one event occurs, the sound file corresponding to the first event will be played first, and the sounds corresponding to subsequent events will be queued. After first sound is stopped, the next sound in the queue will be played.
NOTE
Only the wav format is supported.
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MXview Event and Notification
Add an External Program
When a program notification is triggered, the MXview server will execute the associated program. Take the following steps to add a program:
1. Select Event Notification.
2. Click New in the Action List.
3. Select Program as the type, select a file from the local computer, give the action a name, and then click OK.
The file will be uploaded to the MXview server.
4. Click New in the Notification List.
5. Select the action just added, the corresponding event type, and the source IP.
6. Click OK.
When an associated event occurs, the program file will be executed.
Network Event Playback
Whenever MXview detects that a device under its management is experiencing an event, such as link down,
MXview will update the device status in the topology map. Moreover, MXview will keep records of status changes in a database for up to 30 days, and provides an interface that allows users to go back and check network status from any time within 30 days in a visualized way.
Enable Playback Mode
The playback mode is disabled by default. To enable it:
1. Select Project Preferences
2. Click System Configuration, choose Enable for Playback
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MXview Event and Notification
Enter Playback Mode
To enter the playback mode, choose Playback as operation mode at the index page.
Time Mode and Event Mode
There are two event playback modes. In time mode, MXview will replay the event on the topology map on a second-to-second basis. In event mode, MXview will replay event by event. Users can select playback speeds from 1X to 16X.
Overview of Playback User Interface
9-11
MXview Event and Notification
• Topology map
The topology map displays the network status at the time indicated in the time indicator.
• Event List and All Event button
The events surrounding the current displayed event are displayed in this window. The most recent event is highlighted. Click All Events to access an all events search box, with filters. In the filtered results, you can click on a filtered event to jump straight to that event in the playback.
• Control pane
The control pane includes a time indicator, time slider, and calendar, which correspond to the network currently displayed on the topology map.
Users can slide to the time point they would like to check. The slider covers 24 hours in the selected date. To change the date, users can click on the calendar and choose a different date.
9-12
10
10.
Traffic Reporting
MXview compiles traffic statistics for devices running on the network. The statistics are used to create reports that show trend utilization and performance of the device interfaces. Statistics are complied for the following items:
• Traffic utilization (%)
• Error packet rate (%)
Events will be generated when one of these items is above or below the corresponding thresholds.
Checking the Trend
Before MXview can collect traffic statistics between two devices, a link must be created (see the section “Adding a Link” in chapter 8 to see how to add a link).
The graph shows data for a particular day. The x-axis unit is hours. To check the graph for a different date, use
Select Date.
MXview Traffic Reporting
Threshold & Event Notification
The traffic conditions below can trigger events:
1. Bandwidth utilization is over a threshold.
2. Bandwidth utilization is under a threshold.
3. Packet error rate is over a threshold.
Since a link is bidirectional, the event will be triggered when one of the directions satisfies any event’s trigger condition.
To learn how to change the threshold, refer to Monitoring Methods Color Coding Indicates Problems
Severity Level in Chapter 9.
To learn how to configure notification, refer to Monitoring Methods Color Coding Indicates Problems
Notification in Chapter 9.
10-2
11
11.
Device Management
Properties
You may select a device and check its properties in Device Properties. Properties that are listed include model name, MAC address, IP address, netmask, gateway, port type and status, power status, redundancy protocol,
SNMP, and ICMP availability.
Device Virtual Panel
MXview can show the front panel of Moxa switches, and indicate the active status of ports and LED indicators:
Right click on a device and select Panel
MXview Device Management
Changing Device Properties
Take the following steps to change a device’s location, name, contact, IP, netmask, gateway, trap server, and
SNMP configuration:
1. Select a device.
2. Select Device Maintenance Configure IP & Trap.
Click the Basic tab to change the name, location, and contact information for a device. The new values will be written to the device’s firmware.
Click the IP Configuration tab to change a device’s IP address, netmask, gateway, DNS server, and method of obtaining the IP.
Click the Trap Server tab to change IP addresses and community strings of trap servers. Moxa switches can send trap messages to at most 2 trap servers.
Click the SNMP Configuration tab to choose the SNMP version and enter the corresponding parameters.
11-2
MXview Device Management
Web Console Login
To log in to the device’s web console, select Device console.
Note: For IE6, MXview will open the console in the window of the MXview Client.
Configuration Backup and Restoration (Moxa devices only)
Take the following steps to back up a device’s configuration file to a local computer:
1. Select Device Maintenance Configuration Load from Device.
2. Choose the location where you would like to save the file.
Take the following steps to restore a device’s configuration file:
1. Select Device Configuration Load to Device.
2. Choose the file and click OK.
Firmware upgrade
To up upgrade a device’s firmware, select Device Firmware Upgrade. The firmware will be uploaded to and installed on the device.
NOTE
After the firmware has been installed successfully, the device will restart. This action could take a few seconds.
Refresh Status
Since some device data is collected by polling, there may be a time delay for some data. To refresh a device to get its updated status, select Device Refresh.
11-3
MXview Device Management
Mass Operation Configuration Export/Import and Firmware Upgrade
MXview lets users export/import configuration and upgrade firmware in a mass deployment to a group of devices.
Export Configurations from Multiple Devices
1. Select Tools Configuration Center
2. Click Export from Device
3. Select a folder in which to store configuration files
4. Select devices to export configuration files from and add them to the list. Click Export
11-4
MXview Device Management
After a few seconds, the configuration files will be exported to the designated folder, with IP addresses and timestamps in the filenames.
Import a Configuration to Multiple Devices
Moxa switches can import a segment of a configuration file and change device configurations based on the parameters the segment describes. MXview helps users import a segment of a configuration file to multiple devices.
1. Select Tools Configuration Center
2. Click Import to Device
3. Select a configuration file segment
4. Select devices to import configuration files to and add them to the list. Click Import
After a few seconds, the configuration file segment will be imported to devices and activated.
Upgrade Firmware on Multiple Devices
1. Select Information Firmware Version
2. Click Upgrade
3. Select a firmware file
4. Select devices that upgrade firmware and add to the list. Click Upgrade
The firmware will be upgraded to devices one by one. MXview will wait for 30 seconds before upgrading the next device on the list, in order to give the upgrading devices sufficient time to finish the process.
11-5
MXview
Scheduled Configuration Export/Import
1. Select Tools Job Scheduler
Device Management
2. Click Add
3. Enter a job name and select Import Configuration or Export Configuration in the drop-down box.
11-6
MXview Device Management
4. Select the devices that apply and add them to the list. Click Next
5. Select the execution routine.
Configuration Change History and Comparison
When MXview exports configurations from devices, whether manually or by schedule, MXview will compare the exported configuration with the last configuration exported and stored on the MXview server. If there is any difference MXview will save the configuration on the MXview server. Users can then check the change history of the configuration file:
1. Select Tools Configuration Center
2. Check List of Configurations
And users can compare any 2 stored configurations at MXview server
1. Select Tools Configuration Center
2. Click Compare
3. Select two IP addresses and their configurations
The inserted, deleted and modified lines in the configuration will be highlighted.
11-7
12
12.
VLAN/IGMP Snooping
VLAN Visualization
Moxa switches support 802.1Q tagged VLAN. MXview collects each device’s VLAN configuration and integrates the information with color-coded visualization to provide a network-wide view.
1. Click the VLAN icon in the topology toolbox.
2. After selecting a specific VLAN ID, devices, ports and links that are associated with the ID will be color-coded.
To view the VLAN information in a table format, select Network VLAN
MXview VLAN/IGMP Snooping
IGMP Snooping Visualization
Moxa switches support IGMP snooping. MXview collects each device’s IGMP snooping configuration and visualizes the information to provide a network-wide view.
1. Click the IGMP icon in the topology toolbox.
2. After selecting a specific VLAN ID and multicast address, devices, ports and links that are associated with the stream will be color-coded.
12-2
13
13.
MXview License
MXview is available in different versions, which the different versions supporting different numbers of nodes.
For example, if your version of MXview supports 250 nodes, then during device discovery MXview will only recognize up to 250 nodes. MXview will stop the device discovery procedure once it reaches the 250-node limit.
The MXview license that you purchase specifies the node limit for that version of MXview. To increase the node limit, you can purchase license upgrade and import the upgrade into MXview.
Checking the License
The number of currently managed nodes and the node limit is shown in the Status Bar on the Dashboard.
To check the details, select Help License.
License Upgrade
To increase the node limit of your MXview, you need upgrade the license.
1. Select Help License.
2. Click Add License.
MXview
3. Find the license label in the software package, which is shown as:
4. Enter the key of the new license and click OK.
MXview License
5. Restart the MXview client.
13-2
A
A.
FAQ
Why do events show up late?
Make sure you have configured your switches’ SNMP trap server to the MXview server’s IP address, since doing so will provide real-time responses to events. Otherwise, MXview will collect information periodically.
Why can’t I discover all of the devices on my network?
Please check the following:
1. Make sure your license supports a sufficient number of nodes.
2. Make sure your scan range includes all of the IP addresses of devices on your network.
3. Make sure your switches do not go into protection mode because they consider MXview packets to be part of a broadcast storm.
Why does one device have more than one icon?
MXview identifies devices by IP address. For this reason, if one device has more than one IP address within the scan range, the device will be viewed as multiple devices.
Will deleting a link in MXview cause the link to be disconnected in the real network?
No. The topology map shows the status of the real network, but cannot be used to configure the real network.
After a link in a ring is disconnected, why does it take a few seconds for the redundant link to become solid in the topology map?
MXview uses polling to determine if redundant links have become non-redundant. For this reason, the topology map will not be updated until all devices in the network have been polled. In addition, since it takes a finite amount of time to transmit the network status to the MXview server, it will take at least that amount of time for the topology map to be updated.
B.
B
License
License (Net-SNMP)
Various copyrights apply to this package, listed in several separate sections below.
Please carefully review all sections of the license information.
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MXview License
6. Limitation of Liability.
YOUR SOLE REMEDIES AND GOAHEAD'S ENTIRE LIABILITY ARE SET FORTH ABOVE. IN NO EVENT WILL
GOAHEAD OR ITS DISTRIBUTORS OR DEALERS BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE ORIGINAL CODE, THE INABILITY TO USE THE
ORIGINAL CODE, OR ANY DEFECT IN THE ORIGINAL CODE, INCLUDING ANY LOST PROFITS, EVEN IF THEY
HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
You agree that GoAhead and its distributors and dealers will not be LIABLE for defense or indemnity with respect to any claim against You by any third party arising from your possession or use of the Original Code or the Documentation.
In no event will GoAhead’s total liability to You for all damages, losses, and causes of action (whether in contract, tort, including negligence, or otherwise) exceed the amount You paid for this product.
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, AND SOME
STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO
THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC
LEGAL RIGHTS AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.
7. Indemnification by You.
You agree to indemnify and hold GoAhead harmless against any and all claims, losses, damages and costs
(including legal expenses and reasonable counsel fees) arising out of any claim of a third party with respect to the contents of the Your products, and any intellectual property rights or other rights or interests related thereto.
8. High-Risk Activities.
The Original Code is not fault-tolerant and is not designed, manufactured or intended for use or resale as online control equipment in hazardous environments requiring fail-safe performance, such as in the operation of nuclear facilities, aircraft navigation or communication systems, air traffic control, direct life support machines or weapons systems, in which the failure of the Original Code could lead directly to death, personal injury, or severe physical or environmental damage. GoAhead and its suppliers specifically disclaim any express or implied warranty of fitness for any high-risk uses listed above.
9. Government Restricted Rights.
For units of the Department of Defense, use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013. Contractor/manufacturer is GoAhead Software, Inc., 10900 N.E. 8th Street,
Suite 1200, Bellevue, Washington 98004.
If the Commercial Computer Software Restricted rights clause at FAR 52.227-19 or its successors apply, the
Software and Documentation constitute restricted computer software as defined in that clause and the
Government shall not have the license for published software set forth in subparagraph (c)(3) of that clause.
The Original Code (i) was developed at private expense, and no part of it was developed with governmental funds; (ii) is a trade secret of GoAhead (or its licensor(s)) for all purposes of the Freedom of Information Act;
(iii) is “restricted computer software” subject to limited utilization as provided in the contract between the vendor and the governmental entity; and (iv) in all respects is proprietary data belonging solely to GoAhead (or its licensor(s)).
10. Governing Law and Interpretation.
This Agreement shall be interpreted under and governed by the laws of the State of Washington, without regard to its rules governing the conflict of laws. You hereby consent to the exclusive jurisdiction of the state and federal courts located in King County, Washington over any disputes arising out of related to this
Agreement. If any provision of this Agreement is held illegal or unenforceable by a court or tribunal of competent jurisdiction, the remaining provisions of this Agreement shall remain in effect and the invalid provision deemed modified to the least degree necessary to remedy such invalidity.
11. Entire Agreement.
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MXview License
This Agreement is the complete agreement between GoAhead and You and supersedes all prior agreements, oral or written, with respect to the subject matter hereof.
License (OpenSSL)
This is a copy of the current LICENSE file inside the CVS repository.
LICENSE ISSUES
===========
The OpenSSL toolkit stays under a dual license, i.e. both the conditions of the OpenSSL License and the original
SSLeay license apply to the toolkit.
See below for the actual license texts. Actually both licenses are BSD-style Open Source licenses. In case of any license issues related to OpenSSL please contact [email protected].
OpenSSL License
---------------
/*=================================================================
* Copyright (c) 1998-2008 The OpenSSL Project. All rights reserved.
* Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
3. All advertising materials mentioning features or use of this software must display the following acknowledgment: “This product includes software developed by the OpenSSL Project for use in the
OpenSSL Toolkit. (http://www.openssl.org/)”
4. The names “OpenSSL Toolkit” and “OpenSSL Project” must not be used to endorse or promote products derived from this software without prior written permission. For written permission, please contact [email protected].
5. Products derived from this software may not be called “OpenSSL” nor may “OpenSSL” appear in their names without prior written permission of the OpenSSL Project.
6. Redistributions of any form whatsoever must retain the following acknowledgment: “This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/)”
THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT “AS IS” AND ANY EXPRESSED OR IMPLIED
WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS
CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR
CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR
SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON
ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE
OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DAMAGE.
* ==================================================================
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MXview License
* This product includes cryptographic software written by Eric Young ([email protected]). This product includes software written by Tim Hudson ([email protected]).
/
Original SSLeay License
-----------------------
Copyright (C) 1995-1998 Eric Young ([email protected])
All rights reserved.
This package is an SSL implementation written by Eric Young ([email protected]).
The implementation was written so as to conform with Netscapes SSL.
This library is free for commercial and non-commercial use as long as the following conditions are aheared to.
The following conditions apply to all code found in this distribution, be it the RC4, RSA, lhash, DES, etc., code; not just the SSL code. The SSL documentation included with this distribution is covered by the same copyright terms except that the holder is Tim Hudson ([email protected]).
* Copyright remains Eric Young’s, and as such any Copyright notices in the code are not to be removed.
* If this package is used in a product, Eric Young should be given attribution as the author of the parts of the library used.
* This can be in the form of a textual message at program startup or in documentation (online or textual) provided with the package.
* Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:
1. Redistributions of source code must retain the copyright notice, this list of conditions and the following disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
3. All advertising materials mentioning features or use of this software must display the following acknowledgement: “This product includes cryptographic software written by Eric Young
([email protected])”The word “cryptographic” can be left out if the rouines from the library being used are not cryptographic related :).
4. If you include any Windows specific code (or a derivative thereof) from the apps directory (application code) you must include an acknowledgement: “This product includes software written by Tim Hudson
THIS SOFTWARE IS PROVIDED BY ERIC YOUNG “AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE
FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE,
DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY,
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MXview License
WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING
IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
* The licence and distribution terms for any publically available version or derivative of this code cannot be changed. i.e. this code cannot simply be copied and put under another distribution licence [including the GNU
Public Licence.]
/
License (zlib)
/* zlib.h -- interface of the “zlib” general purpose compression library version 1.2.3, July 18th, 2005
Copyright (C) 1995-2005 Jean-loup Gailly and Mark Adler
This software is provided “as-is”, without any express or implied warranty. In no event will the authors be held liable for any damages arising from the use of this software.
Permission is granted to anyone to use this software for any purpose, including commercial applications, and to alter it and redistribute it freely, subject to the following restrictions:
1. The origin of this software must not be misrepresented; you must not claim that you wrote the original software. If you use this software in a product, an acknowledgment in the product documentation would be appreciated but is not required.
2. Altered source versions must be plainly marked as such, and must not be misrepresented as being the original software.
3. This notice may not be removed or altered from any source distribution.
Jean-loup Gailly [email protected]
Mark Adler [email protected]
/
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