QUICK START GUIDE: SymNet RADIUS 12x8 EX
QUICK START GUIDE: SymNet RADIUS 12x8 EX
What Ships in the Box
Important Safety Instructions
• RADIUS 12x8 EX hardware device.
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• SymNet Composer CD-ROM (Windows).
• 29 detachable 3.81 mm terminal block
connectors.
• A North American (NEMA) or Euro IEC
power cable. You may need to substitute a
cable appropriate for your locale.
• This Quick Start Guide.
What You Need to Provide
A Windows PC with 1 GHz or higher
processor and:
• Windows 7 or higher.
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• 250 MB free storage space.
• 1280x1024 graphics capability.
• 512 MB or more of RAM as required by
your operating system.
Getting Help
8:00 am to 4:30 pm
Monday through Friday,
Pacific Time
Web:
http://www.symetrix.co
Email:
support@symetrix.co
Note: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Modifications not expressly approved by the manufacturer could void the
user’s authority to operate the equipment under FCC rules.
Cet appariel numerique de la classe B respecte toutes les Exigences du
Reglement sur le materiel brouilleur du Canada.
No user serviceable parts inside. Refer servicing to qualified service personnel.
Il ne se trouve a l’interieur aucune piece pourvant entre reparée l’usager.
S’adresser a un reparateur compétent.
G
The lightning flash with arrowhead
symbol within an equilateral triangle is
intended to alert the user of the presence
of uninsulated “dangerous voltage” within
the product’s enclosure that may be of
sufficient magnitude to constitute a risk of
electric shock to persons. The exclamation
point within an equilateral triangle is
intended to alert the user of the presence
of important operating and maintenance
(servicing) instructions in the literature
accompanying the product (i.e. this Quick
Start Guide).
G
CAUTION: To prevent electric shock, do
not use the polarized plug supplied with the
device with any extension cord, receptacle,
or other outlet unless the prongs can be
fully inserted.
G
Power Source: This Symetrix hardware
uses a universal input supply that
automatically adjusts to the applied
voltage. Ensure that your AC mains voltage
is somewhere between 100-240 VAC,
50-60 Hz. Use only the power cord and
connector specified for the product and
your operating locale. A protective ground
connection, by way of the grounding
conductor in the power cord, is essential
for safe operation. The appliance inlet and
coupler shall remain readily operable once
the apparatus has been installed.
G
User Serviceable Parts: There are no
user serviceable parts inside this Symetrix
product. In case of failure, customers
inside the U.S. should refer all servicing to
the Symetrix factory. Customers outside
the U.S. should refer all servicing to an
authorized Symetrix distributor. Distributor
contact information is available online at:
http://www.symetrix.co.
Do not block any ventilation openings.
Install only in accordance with the
manufacturer’s instructions.
BL
Protect the power cord from being walked
on or pinched particularly at plugs,
convenience receptacles, and the point
where they exit from the apparatus.
BM
Only use attachments/accessories
specified by the manufacturer.
BN
Use only with the cart, stand, tripod,
bracket, or table specified by
the manufacturer, or sold with
the apparatus. When a cart
is used, use caution when
moving the cart/apparatus
combination to avoid injury from tip-over.
Tel:+1.425.778.7728
DE CHOC ELECTRIQUE
AVIS: RISQUE
NE PAS OUVRIR
SEE OWNERS MANUAL. VOIR CAHIER D’INSTRUCTIONS.
Clean only with dry cloth.
This apparatus shall be connected to
a mains socket outlet with a protective
earthing connection. Do not defeat
the safety purpose of the polarized or
grounding-type plug. A polarized plug has
two blades with one wider than the other.
A grounding type plug has two blades and
a third grounding prong. The wide blade
or the third prong are provided for your
safety. If the provided plug does not fit
into your outlet, consult an electrician for
replacement of the obsolete outlet.
• CAT5/6 cable or an existing Ethernet
network.
TO REDUCE THE RISK OF FIRE OR
SHOCK DO NOT EXPOSE
WARNING: ELECTRIC
THIS EQUIPMENT TO RAIN OR MOISTURE
Follow all instructions.
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• Network (Ethernet) interface.
SymNet Composer, the Windows software
that configures RADIUS 12x8 EX hardware,
includes a help file which acts as a complete
User’s Guide for both hardware and software.
If you have questions beyond the scope of
this Quick Start Guide, contact our Customer
Support Group in the following ways:
Heed all warnings.
Do not install near any heat sources such
as radiators, heat registers, stoves, or
other apparatus (including amplifiers) that
produce heat.
• CD-ROM drive or Internet connection.
RISK OF ELECTRIC SHOCK
DO NOT OPEN
Keep these instructions.
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• 16-bit or higher colors.
CAUTION
Read these instructions.
Do not use this apparatus near water. This
apparatus shall not be exposed to dripping
or splashing and no objects filled with
liquids, such as vases, shall be placed on
the apparatus.
BO
Unplug this apparatus during lightning
storms or when unused for long periods of
time.
BP
Refer all servicing to qualified service
personnel. Servicing is required when the
apparatus has been damaged in any way,
such as power-supply cord or plug cord
is damaged, liquid has been spilled or
objects have fallen into the apparatus, the
apparatus has been exposed to rain or
moisture, does not operate normally, or has
been dropped.
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Safety
QUICK START GUIDE: SymNet RADIUS 12x8 EX
Software Installation
settings, it should also have automatically self-assigned a
similar private IP address in the range of 169.254.x.x, and if
this is the case, you should be able to connect to RADIUS
12x8 EX directly.
SymNet Composer is the software that provides real-time
set-up and control of RADIUS 12x8 EX from a Win­dows PC
environment.
Even if the PC’s default settings have been changed,
RADIUS 12x8 EX will try to establish communications by
setting up appropriate routing table entries to reach devices
with 169.254.x.x addresses.
Use one of the following procedures to install SymNet
Composer on your computer.
From the CD-ROM:
1.Insert the CD into your computer’s CD-ROM drive.
Connecting to RADIUS 12x8 EX from a host
computer on the same LAN
2.Open “My Computer”. The “My Computer” icon is
typically on your desktop or in the “Start” menu.
Both RADIUS 12x8 EX and the host computer require the
following 3 items:
3.Double click on your CD-ROM drive. This is typically drive
“D:\”. If your CD-ROM drive isn’t “D:\”, then substitute its
drive letter.
1.IP Address - The unique address of a node on a network.
2.Subnet Mask - Configuration that defines which IP
Addresses are included in a particular subnet.
4.Double-click “Setup.exe”.
From the Symetrix web site (http://www.symetrix.co):
3.Default Gateway (optional) - The IP address of a device
that routes traffic from one subnet to another. (This is
only needed when the PC and RADIUS 12x8 EX are on
different subnets).
1.Download the SymNet Composer software installer from
the Symetrix web site.
2.Double-click on the file you just downloaded and follow
the on screen directions to install.
If you are adding RADIUS 12x8 EX to an existing network,
a network administrator will be able to provide the above
information or it may have been provided automatically by a
DHCP server. For security reasons, it is not recommended
to put RADIUS 12x8 EX directly on the Internet. If you do, a
network administrator or your Internet Service Provider can
provide the above information.
After installing the software, refer to the Help File for full
connection and configuration information.
Network Setup
About DHCP
RADIUS 12x8 EX boots with DHCP enabled by default. This
means that as soon as you connect it to a network, it will
look for a DHCP server in order to obtain an IP address. If a
DHCP server is present, RADIUS 12x8 EX will obtain an IP
address from it. This process may take several minutes. With
your PC attached to the same network, and thus getting its
IP address from the same DHCP server, all will be ready to
go.
If you are on your own private network, directly or indirectly
connected to RADIUS 12x8 EX, you may allow RADIUS
12x8 EX to choose an automatic IP address or you may
choose to assign it a static IP address. If you are building
your own separate network with static assigned addresses,
you may consider using an IP Address from one of the
”Private-Use” networks noted in RFC-1918:
1.172.16.0.0/12 = IP Addresses 172.16.0.1 through
172.31.254.254 and a Subnet Mask of 255.240.0.0
If your network does not have a DHCP server, RADIUS
12x8 EX will not be able to obtain an IP address. While
waiting, RADIUS 12x8 EX will default to a private IP
address in the range of 169.254.x.x where x.x is the last
four alphanumeric characters of RADIUS 12x8 EX’s MAC
address (MAC address hex value is converted to decimal for
IP address). RADIUS 12x8 EX’s MAC address can be found
on a sticker on the bottom of hardware.
2.192.168.0.0/16 = IP Addresses 192.168.0.1 through
192.168.254.254 and a Subnet Mask of 255.255.0.0
3.10.0.0.0/8 = IP Addresses 10.0.0.1 through
10.254.254.254 and a Subnet Mask of 255.255.0.0
Connecting to RADIUS 12x8 EX through a Firewall/VPN
We have successfully tested control of RADIUS 12x8 EX
through a firewall and VPN, but are unable to guarantee
performance of these types of connections at this time.
Configuration instructions are specific to each firewall and
VPN, so specifics are not available. Additionally, wireless
communications are also not guaranteed, though they have
also been successfully tested.
When there is no DHCP server present to assign IP
addresses to either RADIUS 12x8 EX or your PC, you may
need to configure your PC with a static IP in the range of
169.254.x.x with a Subnet Mask of 255.255.0.0 in order
to communicate with RADIUS 12x8 EX in a direct connect
mode. However, if your PC is using the default network
6408 216th Street SW | Mountlake Terrace, WA 98043 USA
T +1.425.778.7728 F +1.425.778.7727 | www.symetrix.co
Getting Started
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QUICK START GUIDE: SymNet RADIUS 12x8 EX Declaration of Conformity
ARC PORT PINOUT
Configuring IP Parameters
Locating Hardware
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2
3
4
5
- or -
- or -
↓
6
Discovery of, and connection to, RADIUS 12x8
EX hardware is done with the Locate Hardware
dialog found under the Hardware menu or by
clicking the Locate Hardware icon in the tool bar
or on a particular RADIUS 12x8 EX unit itself.
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1
2
3
4
5
6
7
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1 • AUDIO (+)
2 • AUDIO (-)
3 • COMMON GROUND
4 • RS-485 DATA (A)
5 • RS-485 DATA (B)
6 • COMMON GROUND
7 • POWER (+V)
8 • POWER (+V)
1
2
Pair 2
3
4
5
6
Pair 1
7
8
Pair 4
Pair 3
Note: The ARC Audio line may be grounded at the
Symetrix rack-mount device and the ARC wall panel
to provide additional distance.
IP Configuration with Composer
! Warning! Refer to the RJ45 Warning for compatibility
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information.
The Locate Hardware dialog will scan the
network and list available units. Select the
RADIUS 12x8 EX unit you wish to assign an IP address
to and click the Properties button. If you wish to assign
RADIUS 12x8 EX a static IP address, select “Use the
following IP address” and enter the appropriate IP Address,
Subnet mask and Gateway. Click OK when finished. Now,
back in the locate hardware dialog, ensure the RADIUS 12x8
EX device is selected and click “Select Hardware Unit” to
use this RADIUS 12x8 EX hardware in your Site File. Close
the Locate Hardware dialog.
The Symetrix ARC-PSe provides serial control and power
distribution over standard CAT5/6 cable for systems with
more than 4 ARCs, or, when any number of ARCs are
located long distances from a Integrator Series, Jupiter or
SymNet DSP unit.
Declaration of Conformity
We, Symetrix Incorporated, 6408 216th St. SW,
Mountlake Terrace, Washington, USA, declare under our
sole responsibility that the product:
IP Configuration with the Front Panel
RADIUS 12x8 EX IP information can also be edited from the
front panel. RADIUS 12x8 EX’s front panel interface starts
up in System Mode out of the box. Press LEFT or RIGHT
until you get to the DHCP menu. If DHCP is enabled, press
ENTER and then UP or DOWN until it reads DISABLED,
then press ENTER to confirm. Now press RIGHT until you
get to the IP Address menu. Press ENTER to edit using the
UP, DOWN, LEFT and RIGHT buttons to change digits and
navigate between digits. Press ENTER again when finished
editing. Repeat as necessary for Subnet Mask and Gateway
Address.
SymNet RADIUS 12x8 EX
to which this declaration relates, is in conformity with the
following standards:
IEC 60065, EN 55103-1, EN 55103-2,
FCC Part 15, RoHS
The technical construction file is maintained at:
Symetrix, Inc.
6408 216th St. SW
Note: If the IP Address is changed from the front panel,
Composer Design unit(s) must be updated to match by right
clicking on the units and choosing Unit Properties or by
Locating Hardware as detailed previously.
Mountlake Terrace, WA, 98043 USA
The authorized representative located within the European
Community is:
World Marketing Associates
P.O. Box 100
St. Austell, Cornwall, PL26 6YU, U.K.
Date of issue: September 5, 2014
Place of issue: Mountlake Terrace, Washington, USA
Authorized signature:
The RJ45 connectors labeled “ARC” are only for use
with the ARC series of remotes. DO NOT plug the ARC
connectors on Symetrix products into any other RJ45
connector. The “ARC” RJ45 connectors on Symetrix
products can carry up to 24 VDC / 0.75 A (class 2 wiring)
which can damage Ethernet circuitry.
ARC Pinout
The RJ45 jack distributes power and RS-485 data to one
or more ARC devices. Uses standard straight-through UTP
CAT5/6 cabling.
Dane Butcher, CEO, Symetrix Incorporated.
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QUICK START GUIDE: SymNet RADIUS 12x8 EX
Warranty and Service
The Symetrix Limited Warranty
Servicing Your Symetrix Product
Symetrix, Inc. expressly warrants that the product will be free from
defects in material and workmanship for three (3) years from the date
the product is shipped from the factory. Symetrix’ obligations under this
warranty will be limited to repairing or replacing, at Symetrix’ option,
the part or parts of the product which prove defective in material or
workmanship within three (3) years from the date the product is shipped
from the factory, provided that the Buyer gives Symetrix prompt notice
of any defect or failure and satisfactory proof thereof. Products may be
returned by Buyer only after a Return Authorization number (RA) has
been obtained from Symetrix. Buyer will prepay all freight charges to
return the product to the Symetrix factory. Symetrix reserves the right
to inspect any products which may be the subject of any warranty claim
before repair or replacement is carried out. Symetrix may, at its option,
require proof of the original date of purchase (dated copy of original
retail dealer’s invoice). Final determination of warranty coverage lies
solely with Symetrix. Products repaired under warranty will be returned
freight prepaid via commercial carrier by Symetrix, to any location within
the continental United States. Outside the continental United States,
products will be returned freight collect.
If you have determined that your Symetrix product requires repair
services and you live outside of the United States please contact your
local Symetrix dealer or distributor for instructions on how to obtain
service.
If you reside in the United States, please contact Symetrix Customer
Service Department for a Return Authorization (RA) number and
additional in-warranty or out-of-warranty repair information.
Tel: +1.425.778.7728 (PST)
Email: support@symetrix.co
The foregoing warranties are in lieu of all other warranties,
whether oral, written, express, implied or statutory. Symetrix,
Inc. expressly disclaims any IMPLIED warranties, including
fitness for a particular purpose or merchantability. Symetrix’
warranty obligation and buyer’s remedies hereunder are SOLELY
and exclusively as stated herein.
This Symetrix product is designed and manufactured for use in
professional and studio audio systems and is not intended for
other usage. With respect to products purchased by consumers for
personal, family, or household use, Symetrix expressly disclaims all
implied warranties, including, but not limited, to warranties of
merchantability and fitness for a particular purpose.
This limited warranty, with all terms, conditions and disclaimers set
forth herein, shall extend to the original purchaser and anyone who
purchases the product within the specified warranty period.
Symetrix does not authorize any third party, including any dealer or
sales representative, to assume any liability or make any additional
warranties or representation regarding this product information on
behalf of Symetrix.
This limited warranty gives the buyer certain rights. You may have
additional rights provided by applicable law.
Note: Some Symetrix products contain embedded software or apps
and may also be accompanied by control software intended to be run
on a personal computer. Said software is specifically excluded from this
warranty.
Limitation of Liability
The total liability of Symetrix on any claim, whether in contract,
tort (including negligence) or otherwise arising out of, connected
with, or resulting from the manufacture, sale, delivery, resale, repair,
replacement or use of any product will not exceed the price allocatable
to the product or any part thereof which gives rise to the claim. In
no event will Symetrix be liable for any incidental or consequential
damages including but not limited to damage for loss of revenue, cost
of capital, claims of customers for service interruptions or failure to
supply, and costs and expenses incurred in connection with labor,
overhead, transportation, installation or removal of products, substitute
facilities or supply houses.
6408 216th Street SW | Mountlake Terrace, WA 98043 USA
T +1.425.778.7728 F +1.425.778.7727 | www.symetrix.co
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