Brother MFC-230C User's Guide

USER’S GUIDE
MFC-230C
If you need to call Customer Service
Please complete the following information for future
reference:
Model Number: MFC-230C
Serial Number: 1
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain
this User's Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the
original owner of the product. Your registration with Brother:
„ may serve as confirmation of the purchase date of your product
should you lose your receipt;
„ may support an insurance claim by you in the event of product loss
covered by insurance; and,
„ will help us notify you of enhancements to your product and special
offers.
The most convenient and efficient way to register your new product is
on-line at http://www.brother.com/registration/
© 2007 Brother Industries, Ltd.
Brother numbers
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
Register your product
By registering your product with Brother International Corporation, you will be recorded as the
original owner of the product. Your registration with Brother:
„ may serve as confirmation of the purchase date of your product should you lose your receipt;
„ may support an insurance claim by you in the event of product loss covered by insurance; and,
„ will help us notify you of enhancements to your product and special offers.
Please complete and fax the Brother Warranty Registration And Test Sheet or, for your
convenience and most efficient way to register your new product, register on-line at
http://www.brother.com/registration/
FAQs (frequently asked questions)
The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function
Center needs. You can download the latest software documents and utilities, read FAQs and
troubleshooting tips, and learn how to get the most from your Brother product.
http://solutions.brother.com
Note
• You can check here for Brother driver updates.
• To keep your machine performance up to date, check here for the latest firmware upgrade (for
Windows® only).
For Customer Service
In USA:
1-800-284-4329
1-901-379-1215 (fax)
1-800-284-3238 (TTY service for the hearing-impaired)
In Canada:
1-877-BROTHER
(514) 685-4898 (fax)
i
Service Center Locator (USA only)
For the location of a Brother authorized service center, call 1-800-284-4357.
Service Center Locations (Canada only)
For the location of a Brother authorized service center, call 1-877-BROTHER.
Brother fax back system (USA only)
Brother has installed an easy-to-use fax back system, so you can get instant answers to common
technical questions and product information for all Brother products. This system is available
24 hours a day, 7 days a week. You can use the system to receive faxed instructions and an Index
of fax back subjects.
In USA only:
ii
1-800-521-2846
Ordering accessories and supplies
For best quality results use only genuine Brother accessories, which are available at most Brother
retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover,
or American Express credit card, you can order accessories directly from Brother. (You can visit
us online for a complete selection of the Brother accessories and supplies that are available for
purchase.)
In USA:
1-877-552-MALL (6255)
1-800-947-1445 (fax)
http://www.brothermall.com
In Canada:
1-877-BROTHER
http://www.brother.ca
Description
Item
Ink Cartridge Standard <black>
LC51BK (Prints approx. 500 pages)
Ink Cartridge <yellow>
LC51Y (Prints approx. 400 pages)
Ink Cartridge <cyan> (blue)
LC51C (Prints approx. 400 pages)
Ink Cartridge <magenta> (red)
LC51M (Prints approx. 400 pages)
Premium Glossy Photo Paper
(Letter size / 20 sheets)
BP61GLL
(4"×6" size / 20 sheets)
BP61GLP
Matte Inkjet Paper
BP60ML (USA only)
(Letter size / 25 sheets)
Inkjet Plain Paper
BP60PL (USA only)
(Letter size / 250 sheets)
Telephone Line Cord
LG3077001 (USA only)
User's Guide
LS2066001 (English for USA and Canada)
LS2066002 (French For Canada)
iii
Notice - Disclaimer of Warranties
(USA and Canada)
BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS
(COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER'S
LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS
REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF
ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE
ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS
ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY
SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION
MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER'S LICENSOR(S) BE LIABLE TO YOU FOR ANY
CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE
SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN
CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY
TO YOU. IN ANY EVENT BROTHER'S LICENSOR'S LIABILITY TO YOU FOR ACTUAL
DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE
ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT
LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
iv
Brother® One Year Limited Warranty and Replacement Service
(USA only)
Who is covered:
„ This limited warranty (“warranty”) is given
only to the original end-use/retail purchaser
(referred to in this warranty as “Original
Purchaser”) of the accompanying product,
consumables and accessories (collectively
referred to in this warranty as “this
Product”).
„ If you purchased a product from someone
other than an authorized Brother reseller in
the United States or if the product was used
(including but not limited to floor models or
refurbished product), prior to your
purchase you are not the Original
Purchaser and the product that you
purchased is not covered by this warranty.
What is covered:
„ This Product includes a Machine and
Consumable and Accessory Items.
Consumable and Accessory Items include
but are not limited to print heads, toner,
drums, ink cartridges, print cartridges, refill
ribbons, therma PLUS paper, thermal
paper, and the cordless handset battery.
„ Except as otherwise provided herein,
Brother warrants that the Machine and the
accompanying
Consumable
and
Accessory Items will be free from defects in
materials and workmanship, when used
under normal conditions.
„ This warranty applies only to products
purchased and used in the United States.
For products purchased in, but used
outside, the United States, this warranty
covers only warranty service within the
United States (and does not include
shipping outside the United States).
What is the length of the Warranty Periods:
„ Machines: one year from the original
purchase date.
„ Accompanying
Consumable
and
Accessory Items: 90 days from the original
purchase date or the rated life of
consumable, whichever comes first.
What is NOT covered:
This warranty does not cover:
1 Physical damage to this Product;
2 Damage caused by improper installation,
improper or abnormal use, misuse, neglect
or accident (including but not limited to
transporting this Product without the proper
preparation and/or packaging);
3 Damage caused by another device or
software used with this Product (including
but not limited to damage resulting from
use of non Brother®-brand parts and
Consumable and Accessory Items);
4 Consumable and Accessory Items that
expired in accordance with a rated life; and,
5 Problems arising from other than defects in
materials or workmanship.
6 Normal Periodic Maintenance Items, such
as Paper Feeding Kit, Fuser and Laser
Units.
This limited warranty is VOID if this Product
has been altered or modified in any way
(including but not limited to attempted warranty
repair without authorization from Brother
and/or alteration/removal of the serial
number).
What to do if you think your Product is
eligible for warranty service:
Report your issue to either our Customer
Service Hotline at 1-800-284-4329 for Fax,
MFC and DCP and 1-800-276-7746 for
Printers, or to a Brother Authorized Service
Center within the applicable warranty
period. Supply Brother or the Brother
Authorized Service Center with a copy of your
dated bill of sale showing that this Product was
purchased within the U.S. For the name of
local Brother Authorized Service Center(s),
call 1-800-521-2846.
What Brother will ask you to do:
After contacting Brother or a Brother
Authorized Service Center, you may be
required to deliver (by hand if you prefer) or
send the Product properly packaged, freight
prepaid, to the Authorized Service Center
together with a photocopy of your bill of sale.
You are responsible for the cost of
shipping, packing product, and insurance
(if you desire). You are also responsible for
loss or damage to this Product in shipping.
What Brother will do:
If the problem reported concerning your
Machine and/or accompanying Consumable
and Accessory Items is covered by this
warranty and if you first reported the problem
to Brother or an Authorized Service Center
within the applicable warranty period, Brother
or its Authorized Service Center will repair or
replace the Machine and/or accompanying
Consumable and Accessory Items at no
charge to you for parts or labor. The decision
as to whether to repair or replace the Machine
and/or accompanying Consumable and
Accessory Items is made by Brother in its sole
v
Brother® One Year Limited Warranty and Replacement Service
(USA only)
discretion. Brother reserves the right to supply
a refurbished or remanufactured replacement
Machine and/or accompanying Consumable
and Accessory Items and use refurbished
parts provided such replacement products
conform to the manufacturer's specifications
for new product/parts. The repaired or
replacement Machine and/or accompanying
Consumable and Accessory Items will be
returned to you freight prepaid or made
available for you to pick up at a conveniently
located Authorized Service Center.
If the Machine and/or accompanying
Consumable and Accessory Items are not
covered by this warranty (either stage), you
will be charged for shipping the Machine
and/or accompanying Consumable and
Accessory Items back to you and charged for
any service and/or replacement parts/products
at Brother's then current published rates.
The foregoing are your sole (i.e., only) and
exclusive remedies under this warranty.
What happens when Brother elects to
replace your Machine:
When a replacement Machine is authorized by
Brother, and you have delivered the Machine
to an Authorized Service Center, the
Authorized Service Center will provide you
with a replacement Machine after receiving
one from Brother. If you are dealing directly
with Brother, Brother will send to you a
replacement Machine with the understanding
that you will, after receipt of the replacement
Machine, supply the required proof of
purchase information, together with the
Machine that Brother agreed to replace. You
are then expected to pack the Machine that
Brother agreed to replace in the package from
the replacement Machine and return it to
Brother using the pre-paid freight bill supplied
by Brother in accordance with the instructions
provided by Brother. Since you will be in
possession of two machines, Brother will
require that you provide a valid major credit
card number. Brother will issue a hold against
the credit card account number that you
provide until Brother receives your original
Product and determines that your original
Product is entitled to warranty coverage. Your
credit card will be charged up to the cost of a
new Product only if: (i) you do not return your
original Product to Brother within five (5)
business days; (ii) the problems with your
original Product are not covered by the limited
warranty;
(iii) the proper packaging
instructions are not followed and has caused
damage to the product; or (iv) the warranty
period on your original Product has expired or
has not been sufficiently validated with a copy
of the proof of purchase (bill of sale). The
replacement Machine you receive (even if
refurbished or remanufactured) will be
covered by the balance of the limited warranty
period remaining on the original Product, plus
an additional thirty (30) days. You will keep the
replacement Machine that is sent to you and
your original Machine shall become the
property of Brother. Retain your original
Accessory Items and a copy of the return
freight bill, signed by the courier.
Limitations:
Brother is not responsible for damage to or
loss of any equipment, media, programs or
data related to the use of this Product. Except
for that repair or replacement as described
above, Brother shall not be liable for any
direct, indirect, incidental or consequential
damages or specific relief. Because some
states do not allow the exclusion or limitation
of consequential or incidental damages, the
above limitation may not apply to you.
THIS WARRANTY IS GIVEN IN LIEU OF ALL
OTHER WARRANTIES, WRITTEN OR
ORAL,
WHETHER
EXPRESSED
BY
AFFIRMATION, PROMISE, DESCRIPTION,
DRAWING, MODEL OR SAMPLE. ANY AND
ALL WARRANTIES OTHER THAN THIS
ONE, WHETHER EXPRESS OR IMPLIED,
INCLUDING IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE HEREBY
DISCLAIMED.
„ This Limited Warranty is the only warranty
that Brother is giving for this Product. It is
the final expression and the exclusive and
only statement of Brother's obligations to
you. It replaces all other agreements and
understandings that you may have with
Brother or its representatives.
„ This warranty gives you certain rights and
you may also have other rights that may
vary from state to state.
„ This Limited Warranty (and Brother's
obligation to you) may not be changed in
any way unless you and Brother sign the
same piece of paper in which we (1) refer
to this Product and your bill of sale date, (2)
describe the change to this warranty and
(3) agree to make that change.
Important:
We recommend that you keep all original
packing materials, in the event that you ship
this Product.
© 2003, 2006 Brother International Corporation
vi
BROTHER MULTIFUNCTION CENTER MACHINE
LIMITED WARRANTY
(Canada only)
Pursuant to the limited warranty of 1 year from the date of purchase for labour and parts,
Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service
Centres, will repair or replace (at Brother’s sole discretion) this MFC machine free of charge
if defective in material or workmanship. This warranty applies only to products purchased and
used in Canada.
This limited Warranty does not include cleaning, consumables (including, without limitation,
ink cartridges, print cartridges, toner cartridges, drum units, OPC belts, fixing units, print
heads, paper feed rollers, transfer rolls, cleaning rollers, waste toner packs, oil bottles) or
damage caused by accident, neglect, misuse or improper installation or operation, any
damage caused from service, maintenance, modifications, or tampering by anyone other
than a Brother Authorized Service Representative, or if shipped out of the country.
The use of supplies or consumable items that are non-Brother products may void your
warranty. This limited warranty ceases when this machine is rented, sold, or otherwise
disposed of. Operation of the MFC machine in excess of the specifications or with the Serial
Number or Rating Label removed shall be deemed abuse and all repairs thereafter shall be
the sole liability of the end-user/purchaser.
In order to obtain warranty service, the MFC machine must be delivered or shipped freight
prepaid by the end-user/purchaser to a “Brother” Authorized Service Centre, together with
your Canadian Proof of Purchase in the form of a Sales Receipt.
When shipping or transporting your MFC machine, please refer to your Operation Manual for
the proper packaging procedures. Improper packaging may cause severe damage to the
machine during shipping and will void the warranty.
For Laser units: Failure to remove the Toner Cartridge (and Toner Drum Unit, waste toner
packs or oil bottles on applicable models) during shipping or transport will cause severe
damage to the Laser MFC machine and will void the Warranty.
For inkjet units: (When shipping your Inkjet MFC machine remove the ink cartridges and
replace them with the original protective parts. If original protective parts are not available,
leave ink cartridges installed. Please avoid shipping the unit without original protective parts
or ink cartridges.) Damage to your print head resulting from packing the Inkjet MFC machine
without the ink cartridges or the protective parts will void your warranty.
BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED
INCLUDING,
WITHOUT
LIMITATIONS,
ANY
IMPLIED
WARRANTIES
OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE
EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.
No oral or written information, advice or representation provided by Brother, its Authorized
Service Centres, Distributors, Dealers, Agents or employees, shall create another warranty
or modify this warranty. The warranty states Brother's entire liability and your exclusive
remedy against Brother for any failure of the MFC machine to operate properly.
Neither Brother nor anyone else involved in the development, production, or delivery of this
MFC machine shall be liable for any indirect, incidental, special, consequential, exemplary, or
punitive damages, including lost profits, arising from the use of or inability to use the product,
even if advised by the end user/purchaser of the possibility of such damages. Since some
Provinces do not allow the above limitation of liability, such limitation, may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other
rights which vary from Province to Province.
Warranty Service is available at Brother Authorized
Service Centres throughout Canada. For Technical
Assistance or for the name and location of your nearest
Authorized Service Centre call 1-877-Brother.
Internet support: [email protected] or browse Brother's Web Site www.brother.ca.
vii
Table of Contents
Section I
1
General
General Information
2
Using the documentation .......................................................................................2
Symbols and conventions used in the documentation ....................................2
Accessing the Software User’s Guide ...................................................................2
Viewing Documentation ...................................................................................3
Accessing Brother Support (For Windows®) .........................................................5
MFC-230C Control panel overview........................................................................6
2
Loading documents and paper
8
Loading documents ...............................................................................................8
Using the scanner glass ..................................................................................8
Scannable area ...............................................................................................8
Acceptable paper and other media ........................................................................9
Recommended media .....................................................................................9
Handling and using media .............................................................................10
Choosing the right media...............................................................................11
Loading paper and other media...........................................................................13
Loading envelopes and post cards ................................................................14
Removing small printouts from the machine .................................................16
Printable area ................................................................................................16
3
General setup
17
On/Off key............................................................................................................17
Turning the machine off .................................................................................17
Turning the machine on .................................................................................17
On/Off setting ......................................................................................................17
Mode Timer..........................................................................................................18
Paper settings ......................................................................................................18
Paper Type ....................................................................................................18
Paper Size .....................................................................................................18
Volume Settings...................................................................................................19
Ring Volume ..................................................................................................19
Beeper Volume ..............................................................................................19
Speaker Volume ............................................................................................19
Automatic Daylight Savings Time ........................................................................20
LCD display .........................................................................................................20
LCD Contrast .................................................................................................20
4
Security features
21
TX Lock................................................................................................................21
Setting and changing the TX lock password .................................................21
Turning the TX Lock on/off ............................................................................22
viii
Section II Fax
5
Sending a fax
24
Entering Fax mode ..............................................................................................24
Faxing from the scanner glass ......................................................................24
Faxing A4 size documents from the scanner glass ....................................... 25
Color fax transmission ................................................................................... 25
Canceling a fax in progress ...........................................................................25
Broadcasting (Black & White only) ......................................................................25
Canceling a Broadcast in progress................................................................ 26
Additional sending operations.............................................................................. 26
Sending faxes using multiple settings ........................................................... 26
Contrast ......................................................................................................... 27
Changing fax resolution ................................................................................. 27
Dual access (Black & White only)..................................................................28
Real time transmission ..................................................................................28
Overseas Mode ............................................................................................. 28
Checking and canceling waiting jobs.............................................................29
Sending a fax manually ................................................................................. 29
Sending a fax at the end of a conversation ...................................................29
Out of Memory message ............................................................................... 29
6
Receiving a Fax
30
Receive modes .................................................................................................... 30
Choosing the Receive Mode .........................................................................30
Using receive modes ........................................................................................... 31
Fax only ......................................................................................................... 31
Fax/Tel........................................................................................................... 31
Manual........................................................................................................... 31
External TAD ................................................................................................. 31
Receive mode settings ........................................................................................ 32
Ring Delay .....................................................................................................32
F/T Ring Time (Fax/Tel mode only) ...............................................................32
Easy Receive................................................................................................. 32
Additional receiving operations............................................................................ 33
Printing a reduced incoming fax ....................................................................33
Receiving a fax at the end of a conversation.................................................33
7
Telephone Services and External devices
34
Voice Operations ................................................................................................. 34
Tone or pulse (Canada only) .........................................................................34
Fax/Tel mode when the power key is on ....................................................... 34
Fax/Tel mode when the power key is off ....................................................... 34
Telephone services..............................................................................................35
Distinctive Ring ..............................................................................................35
Caller ID ........................................................................................................ 37
ix
Connecting an external TAD (telephone answering device)................................38
Connections...................................................................................................38
Recording an outgoing message (OGM) on an external TAD .......................39
Special line considerations ............................................................................39
Multi-line connections (PBX) .........................................................................40
External and extension telephones......................................................................41
Connecting an external or extension telephone ............................................41
Using external and extension telephones......................................................41
Using a non-Brother cordless external telephone .........................................41
Using remote codes.......................................................................................42
8
Dialing and storing numbers
43
How to Dial ..........................................................................................................43
Manual dialing ...............................................................................................43
Speed Dialing ................................................................................................43
Search ...........................................................................................................43
Fax Redial .....................................................................................................44
Storing numbers ..................................................................................................44
Storing a pause .............................................................................................45
Storing Speed Dial numbers..........................................................................45
Changing Speed Dial numbers......................................................................45
Setting up groups for broadcasting................................................................45
Dialing access codes and credit card numbers .............................................46
9
Printing Reports
47
Fax reports...........................................................................................................47
Transmission Verification Report...................................................................47
Fax Journal (activity report) ...........................................................................47
Reports ................................................................................................................48
How to print a report ......................................................................................48
Section III Copy
10
Making copies
50
How to copy .........................................................................................................50
Entering Copy mode ......................................................................................50
Making a single copy .....................................................................................50
Making multiple copies ..................................................................................50
Stop copying ..................................................................................................50
Copy options ........................................................................................................51
Changing copy quality ...................................................................................52
Enlarging or reducing the image copied ........................................................52
Making N in 1 copies or a poster ...................................................................53
Adjusting Brightness, Contrast and Color......................................................55
Paper options ................................................................................................56
x
Section IV Walk-up Photo Printing
11
PhotoCapture Center®: Printing photos from a USB Flash
memory drive
58
PhotoCapture Center® Operations ......................................................................58
Printing from a USB Flash memory drive without a PC ................................. 58
Using PhotoCapture Center® from your computer ........................................ 58
Using a USB Flash memory drive ................................................................. 58
USB Flash memory drive folder structure......................................................58
Getting started .....................................................................................................59
How to print from a USB Flash memory drive ..................................................... 60
Print Index (Thumbnails) ............................................................................... 60
Printing Images..............................................................................................61
DPOF printing ................................................................................................62
PhotoCapture Center® print settings ................................................................... 63
Print quality.................................................................................................... 63
Paper Options................................................................................................63
Adjusting Brightness and Contrast ................................................................ 63
Cropping ........................................................................................................ 64
Borderless printing.........................................................................................64
Understanding the Error Messages ..................................................................... 64
12
Printing photos from a camera
65
Printing photos directly from a PictBridge camera...............................................65
PictBridge requirements ................................................................................65
Setting your digital camera ............................................................................ 65
Printing Images..............................................................................................66
DPOF printing ................................................................................................66
Printing photos directly from a digital camera (without PictBridge)...................... 67
Printing Images..............................................................................................67
Understanding the Error Messages ..................................................................... 68
Section V Software
13
Software features
70
xi
Section VI Appendixes
A
Safety and Legal
72
Choosing a location .............................................................................................72
To use the machine safely ...................................................................................73
Important safety instructions..........................................................................77
Standard telephone and FCC Notices (These notices are in effect on
models sold and used in the United States only.) .....................................78
Federal Communications Commission (FCC) Declaration of Conformity
(USA only) .................................................................................................80
Industry Canada Compliance Statement (Canada only) ...............................80
Legal limitations for copying ................................................................................81
Trademarks..........................................................................................................82
B
Troubleshooting and Routine Maintenance
83
Troubleshooting ...................................................................................................83
If you are having difficulty with your machine ................................................83
Error messages ...................................................................................................88
Transferring your faxes or Fax Journal report ...............................................91
Printer jam or paper jam ................................................................................92
Dial Tone ......................................................................................................94
Telephone line interference ...........................................................................94
Routine maintenance ...........................................................................................94
Replacing the ink cartridges ..........................................................................94
Cleaning the outside of the machine .............................................................96
Cleaning the scanner.....................................................................................97
Cleaning the machine printer platen ..............................................................97
Cleaning the paper pick-up roller...................................................................98
Cleaning the print head .................................................................................98
Checking the print quality ..............................................................................99
Checking the print alignment .......................................................................100
Checking the ink volume .............................................................................101
Machine Information ..........................................................................................101
Checking the serial number .........................................................................101
Packing and shipping the machine ....................................................................102
C
Menu and Features
104
On-screen programming ....................................................................................104
Menu table ...................................................................................................104
Memory storage...........................................................................................104
Menu keys .........................................................................................................104
Menu Table........................................................................................................106
Entering Text .....................................................................................................112
xii
D
Specifications
113
General.............................................................................................................. 113
Print media......................................................................................................... 115
Fax..................................................................................................................... 116
Copy .................................................................................................................. 117
PhotoCapture Center® .......................................................................................118
PictBridge ..........................................................................................................119
Scanner ............................................................................................................. 119
Printer ................................................................................................................ 120
Interfaces ........................................................................................................... 120
Computer requirements .....................................................................................121
Consumable items ............................................................................................. 122
E
Glossary
123
F
Index
127
xiii
xiv
Section I
General
General Information
Loading documents and paper
General setup
Security features
I
2
8
17
21
1
General Information
Using the
documentation
1
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation
The following symbols and conventions are
used throughout the documentation.
Bold
Bold typeface identifies specific
keys on the machine’s control
panel.
Italics
Italicized typeface emphasizes
an important point or refers you
to a related topic.
Courier
New
Text in the Courier New font
identifies messages on the
LCD of the machine.
Warnings tell you what to do to
prevent possible personal injury.
Electrical Hazard icons alert you to
possible electrical shock.
Cautions specify procedures you
must follow or avoid to prevent
possible damage to the machine or
other objects.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the operation
works with other features.
Improper Setup icons alert you to
devices and operations that are not
compatible with the machine.
2
Accessing the
Software User’s Guide
This User’s Guide does not contain all the
information about the machine such as how
to use Printer, Scanner and PC Fax. When
you are ready to learn detailed information
about these operations, read the Software
User’s Guide that is on the CD-ROM.
1
1
1
General Information
Viewing Documentation
Viewing Documentation
(For Windows®)
To view the documentation, from the Start
menu, point to Brother, MFC-XXXX (where
XXXX is your model name) from the
programs group, and then choose
User’s Guides in HTML format.
If you have not installed the software, you can
find the documentation by following the
instructions below:
a
Turn on your PC. Insert the Brother
CD-ROM into your CD-ROM drive.
b
If the model name screen appears, click
your model name.
c
If the language screen appears, click
your language. The CD-ROM main
menu will appear.
1
1
d
e
Click Documentation.
Click the documentation you want to
read.
1
„ HTML documents: Software
User’s Guide in HTML format.
This format is recommended for
viewing on your computer.
„ PDF documents: User’s Guide for
stand-alone operations, Software
User’s Guide in PDF format.
This format is recommended for
printing the manuals. Click to go to
the Brother Solution Center, where
you can view or download the PDF
documents. (Internet access and
PDF Reader software are required.)
Note
If this window does not appear, use
Windows® Explorer to run the setup.exe
program from the root directory of the
Brother CD-ROM.
3
Chapter 1
How to find Scanning instructions
There are several ways you can scan
documents. You can find the instructions as
follows:
1
Viewing Documentation
(For Macintosh ®)
1
a
Turn on your Macintosh®. Insert the
Brother CD-ROM into your CD-ROM
drive. The following window will appear.
b
c
d
Double-click the Documentation icon.
e
Click the documentation you want to
read.
Software User’s Guide
„ Scanning (For Windows ® 2000
Professional/Windows® XP and Windows
Vista™)
„ ControlCenter3 (For Windows® 2000
Professional/Windows® XP and Windows
Vista™)
Scansoft™ PaperPort™ 11SE with OCR
How-to-Guides
„ The complete ScanSoft™ PaperPort™
11SE with OCR How-to-Guide can be
viewed from the Help selection in the
ScanSoft™ PaperPort™ 11SE with OCR
application.
Double-click your language folder.
Double-click the top page file to view the
Software User’s Guide in HTML
format.
„ Software User’s Guide
How to find Scanning instructions
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide
„ Scanning (For Mac OS® X 10.2.4 or
greater)
„ ControlCenter2 (For Mac OS® X 10.2.4 or
greater)
Presto!® PageManager® User’s Guide
„ The complete Presto!® PageManager®
User’s Guide can be viewed from the Help
selection in the Presto!® PageManager®
application.
4
1
General Information
Accessing Brother
Support
(For Windows®)
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center), Customer Service and Brother
Authorized Service Centers on For Customer
Service on page i and on the Brother
CD-ROM.
„ To visit our web site for original/genuine
Brother supplies
(http://www.brother.com/original/), click
Supplies Information.
1
1
„ To return to the main page, click Back or
If you have finished, click Exit.
„ Click Brother Support on the main menu.
The following screen will appear:
„ To access our web site
(www.brother.com), click Brother Home
Page.
„ To view all Brother Numbers, including
Customer Service numbers for the USA
and Canada, click Support Information.
„ To access the USA Brother online
shopping mall (www.brothermall.com) for
additional product and services
information, click Brother Mall.com.
„ To access Canada’s Brother online
shopping mall (www.brother.ca) for
additional product and services
information, click Shop Online (Canada).
„ For the latest news and product support
information (http://solutions.brother.com),
click Brother Solutions Center.
5
Chapter 1
MFC-230C Control panel overview
1
Fax keys
3
„ Redial/Pause
Redials the last number called. It also
inserts a pause when programming quick
dial numbers.
„ Hook
Press before dialing if you want to make
sure a fax machine will answer, and then
press Black Start or Color Start.
Also, press this key after picking up the
handset of an external telephone during the
F/T pseudo/double-ring.
2
6
Dial Pad
Use these keys to dial telephone and fax
numbers and as a keyboard for entering
information into the machine.
(Canada only) The # key lets you temporarily
switch the dialing mode during a telephone call
from Pulse to Tone.
Mode keys:
„
Fax
Lets you access Fax mode.
„
Scan
Lets you access Scan mode.
„
Copy
Lets you access Copy mode.
„
4
5
PhotoCapture
Lets you access PhotoCapture Center®
mode.
Fax Resolution
Lets you temporarily change the resolution
when sending a fax.
Ink
Lets you clean the print head, check the print
quality, and check the available ink volume.
1
General Information
1
6
„ Volume keys
Start keys:
„
Color Start
Lets you start sending faxes or making
copies in full color. Also lets you start a
scanning operation (in color or black &
white, depending on the scanning setting in
the ControlCenter software).
„
„
„
Black Start
Lets you start sending faxes or making
copies in black & white. Also lets you start
a scanning operation (in color or black &
white, depending on the scanning setting in
the ControlCenter software).
7
Stop/Exit
Stops an operation or exits from a menu.
8
Menu keys:
„ Menu
Lets you access the main menu to program
the machine.
„ a Speed Dial
Lets you store, look up, and dial numbers in
the memory.
„
„
9
d c
In Fax mode, you can press these keys to
adjust the ring volume.
d
Press to scroll backward to a menu
selection.
a or b
Press to scroll through the menus and
options.
Clear/Back
Press to cancel the current setting.
OK
Lets you choose a setting.
Copy Options
Lets you temporarily change the copy settings
when in copy mode.
10 LCD (liquid crystal display)
Displays messages on the screen to help you
set up and use your machine.
11 On/Off
You can turn the machine on and off.
7
2
Loading documents and paper
Loading documents
Using the scanner glass
You can use the scanner glass to fax, copy or
scan pages of a book or one page at a time.
Document Sizes Supported
Length:
Up to 11.7 in. (297 mm)
Width:
Up to 8.5 in. (215.9 mm)
Weight:
Up to 4.4 lb (2 kg)
How to load documents
a
b
CAUTION
2
2
2
If you are scanning a book or thick
document, DO NOT slam the cover or
press on it.
Scannable area
2
The scannable area depends on the settings
in the application you are using. The figures
below show the areas you cannot scan on
Letter and A4 paper.
2
1
Lift the document cover.
3
4
Using the document guidelines on the
left, center the document face down on
the scanner glass.
2
Usage
Fax
Copy
Scan
c
8
Close the document cover.
2
Document
Size
Top (1)
Left (3)
Bottom (2)
Right (4)
Letter
0.12 in.
(3 mm)
0.16 in.
(4 mm)
A4
0.12 in.
(3 mm)
0.04 in.
(1 mm)
Letter
0.12 in.
(3 mm)
0.12 in.
(3 mm)
A4
0.12 in.
(3 mm)
0.12 in.
(3 mm)
Letter
0.12 in.
(3 mm)
0.12 in.
(3 mm)
A4
0.12 in.
(3 mm)
0 in.
(0 mm)
Loading documents and paper
Acceptable paper and
other media
The print quality can be affected by the type
of paper you are using in the machine.
To get the best print quality for the settings
you have chosen, always set the Paper Type
to match the type of paper you load.
You can use plain paper, inkjet paper (coated
paper), glossy paper, transparencies and
envelopes.
We recommend testing various paper types
before buying large quantities.
Recommended media
2
2
To get the best print quality, we suggest using
Brother paper. (See table below.)
We recommend using ‘3M Transparency
Film’ when you print on transparencies.
2
Brother paper
Paper Type
Item
Letter Plain
BP60PL (USA only)
Letter Glossy Photo
BP61GLL
Letter Inkjet (Matte)
BP60ML (USA only)
4 × 6 in. Glossy Photo
BP61GLP
For best results, use Brother paper.
„ When you print on inkjet paper (coated
paper), transparencies and photo paper,
be sure to choose the proper media in the
‘Basic’ tab of the printer driver or in the
Paper Type setting of the menu (See
Paper Type on page 18).
„ When you print on Brother photo paper,
load the instruction sheet included with the
photo paper in the paper tray first, and
then put the photo paper on the instruction
sheet.
„ When you use transparencies or photo
paper, remove each sheet at once to
prevent smudging or paper jams.
„ Avoid touching the printed surface of the
paper immediately after printing; the
surface may not be completely dry and
may stain your fingers.
9
Chapter 2
Handling and using media
Improper Setup
2
„ Store paper in its original packaging, and
keep it sealed. Keep the paper flat and
away from moisture, direct sunlight and
heat.
DO NOT use the following kinds of paper:
• Damaged, curled, wrinkled, or
irregularly shaped paper
„ The coated side of photo paper is shiny.
Avoid touching the shiny (coated) side.
Load photo paper with the shiny side
facing down.
„ Avoid touching either side of
transparencies because they absorb
water and perspiration easily, and this
may cause decreased output quality.
Transparencies designed for laser
printers/copiers may stain your next
document. Use only transparencies
recommended for inkjet printing.
1
1
1
0.08 in. (2 mm) or longer
• Extremely shiny or highly textured paper
• Paper already printed on by a printer
• Paper that cannot be arranged uniformly
when stacked
• Paper made with a short grain
Paper capacity of the output paper
tray
Up to 50 sheets of 20 lb Letter or 80 g/m 2 A4
paper.
„ Transparencies or photo paper must be
picked up from the output paper tray one
page at a time to avoid smudging.
10
2
Loading documents and paper
Choosing the right media
2
Paper type and size for each operation
Paper Type
Cut Sheet
Cards
Envelopes
Transparencies
Paper Size
2
2
Usage
Fax
Copy
Photo
Capture
Printer
Letter
8 1/2 × 11 in. (216 × 279 mm)
Yes
Yes
Yes
Yes
A4
8.3 × 11.7 in. (210 × 297 mm)
Yes
Yes
Yes
Yes
Legal
8 1/2 × 14 in. (216 × 356 mm)
Yes
Yes
–
Yes
Executive
7 1/4 × 10 1/2 in. (184 × 267 mm) –
–
–
Yes
JIS B5
7.2 × 10.1 in. (182 × 257 mm)
–
–
–
Yes
A5
5.8 × 8.3 in. (148 × 210 mm)
–
Yes
–
Yes
A6
4.1 × 5.8 in. (105 × 148 mm)
–
–
–
Yes
Photo
4 × 6 in. (10 × 15 cm)
–
Yes
Yes
Yes
Photo 2L
5 × 7 in. (13 × 18 cm)
–
–
Yes
Yes
Index Card
5 × 8 in. (127 × 203 mm)
–
–
–
Yes
Post Card 1 3.9 × 5.8 in. (100 × 148 mm)
–
–
–
Yes
Post Card 2
(Double)
5.8 × 7.9 in. (148 × 200 mm)
–
–
–
Yes
C5
Envelope
6.4 × 9 in. (162 × 229 mm)
–
–
–
Yes
DL
Envelope
4.3 × 8.7 in. (110 × 220 mm)
–
–
–
Yes
COM-10
4 1/8 × 9 1/2 in. (105 × 241 mm) –
–
–
Yes
Monarch
3 7/8 × 7 1/2 in. (98 × 191 mm)
–
–
–
Yes
JE4
Envelope
4.1 × 9.3 in. (105 × 235 mm)
–
–
–
Yes
Letter
8 1/2 × 11 in. (216 × 279 mm)
–
Yes
–
Yes
A4
8.3 × 11.7 in. (210 × 297 mm)
–
Yes
–
Yes
11
Chapter 2
Paper weight, thickness and capacity
Paper Type
Cut
Sheet
Cards
2
Weight
Thickness
No. of sheets
Plain Paper
17 to 32 lb (64 to 120 g/m )
0.003 to 0.006 in. (0.08 to 0.15 mm) 100 1
Inkjet Paper
17 to 53 lb (64 to 200 g/m2)
0.003 to 0.01 in. (0.08 to 0.25 mm)
Glossy Paper
Up to 58 lb (Up to 220 g/m2) Up to 0.01 in. (Up to 0.25 mm)
20
Photo 4" × 6"
Up to 64 lb (Up to 240 g/m2) Up to 0.01 in. (Up to 0.28 mm)
20
Index Card
Up to 32 lb (Up to 120 g/m2) Up to 0.006 in. (Up to 0.15 mm)
30
Post Card
Up to 53 lb (Up to 200 g/m2) Up to 0.01 in. (Up to 0.23 mm)
30
2
20
Envelopes
20 to 25 lb (75 to 95 g/m2)
Up to 0.02 in. (Up to 0.52 mm)
10
Transparencies
–
–
10
1
Up to 50 sheets for Legal size paper 20 lb (80 g/m2).
Up to 100 sheets of 20 lb (80 g/m2) paper.
12
Loading documents and paper
Loading paper and
other media
a
c
Fan the stack of paper well to avoid
paper jams and misfeeds.
2
If the paper support flap is open, close it,
and then pull the paper tray completely
out of the machine.
Lift the output paper tray cover (1).
2
Note
Always make sure the paper is not curled.
d
1
Gently put the paper into the paper tray
print side down and top edge first.
Check that the paper is flat in the tray.
Note
b
Press and slide the paper side
guides (1) and paper length guide (2) to
fit the paper size.
1
When you use Legal size paper, press
and hold the universal guide release
button as you slide out the front of the
paper tray.
2
13
Chapter 2
e
Gently adjust the paper side guides with
both hands to the paper.
Make sure the paper side guides touch
the sides of the paper.
h
While holding the paper tray in place,
pull out the paper support (1) until it
clicks and unfold the paper support
flap (2).
Note
Do not use the paper support flap for
Legal paper.
Note
Be careful that you do not push the paper
in too far; it may lift at the back of the tray
and cause feed problems.
f
g
Close the output paper tray cover.
Slowly push the paper tray completely
into the machine.
Loading envelopes and post
cards
Loading envelopes
„ Use envelopes that weigh from 20 to 25 lb
(75 to 95 g/m2).
„ Some envelopes need margin settings to
be set in the application. Make sure you
do a test print first.
14
2
2
Loading documents and paper
b
CAUTION
Do not use any of the following types of
envelopes, as they will cause paper feed
problems:
• That are of a baggy construction.
Put the envelopes or post cards into the
paper tray with the address side down
and the leading edge in first as shown in
the illustration. Slide the paper side
guides (1) and paper length guide (2) to
fit the size of the envelopes or post
cards.
• That are embossed (have raised writing
on them).
2
1
• That have clasps or staples.
• That are pre-printed on the inside.
Glue
2
Double flap
2
Occasionally you may experience paper
feed problems caused by the thickness,
size and flap shape of the envelopes you
are using.
How to load envelopes and post cards
a
Before loading, press the corners and
sides of the envelopes or post cards to
make them as flat as possible.
Note
If the envelopes or post cards are
‘double-feeding,’ put one envelope or post
card in the paper tray at a time.
2
If you have problems when printing on
envelopes, try the following suggestions:
2
a
b
Open the envelope flap.
c
Adjust the size and margin in your
application.
2
Make sure the open flap is either to the
side of the envelope or to the back edge
of the envelope when printing.
15
Chapter 2
Removing small printouts
from the machine
2
When the machine ejects small paper onto
the output paper tray you may not be able to
reach it. Make sure printing has finished, and
then pull the tray completely out of the
machine.
Printable area
2
The printable area depends on the settings in the application you are using. The figures below
show the unprintable areas on cut sheet paper and envelopes. The machine can only print in the
shaded areas when the Borderless print feature is available and turned on.
Cut Sheet Paper
1
Envelopes
3
4
3
4
1
2
Top (1)
2
Bottom (2)
Left (3)
Right (4)
Cut Sheet
0.12 in. (3 mm)
0.12 in. (3 mm)
0.12 in. (3 mm)
0.12 in. (3 mm)
Envelopes
0.47 in. (12 mm)
0.95 in. (24 mm)
0.12 in. (3 mm)
0.12 in. (3 mm)
Note
The Borderless feature is not available for envelopes.
16
3
General setup
On/Off key
3
When the machine is idle, you can turn it on
and off by pressing the On/Off key.
Note
If you have connected an external
telephone or TAD, it is always available.
Turning the machine off
a
Press and hold down the On/Off key.
The LCD will show Shutting Down.
The LCD will stay on for a few seconds
before going off.
Turning the machine on
a
3
3
3
On/Off setting
3
You can customize the machine's On/Off
key. The default setting is
Fax Receive:Off. Your machine will not
work when it is switched off, but it will clean
the print head periodically. The external TAD
or telephone will always work. If you turn this
setting to Fax Receive:On, you can
receive faxes or calls even when the machine
is switched off. (See On/Off key on page 17.)
a
b
Press Menu, 1, 6.
c
Press Stop/Exit.
Press the On/Off key.
Press a or b to choose
Fax Receive:On, or
Fax Receive:Off.
Press OK.
On/Off
setting
Receive
mode
Available
operations
Fax Receive:
Off
—
No machine
operations will be
available.
Fax Only
Fax Receive
External
TAD
Easy Receive
Manual
Easy Receive
(factory setting)
Fax Receive:
On 1
Fax/Tel 2
1
You cannot receive a fax with Black Start or
Color Start.
2
You cannot receive a fax automatically if you have
set the receive mode to Fax/Tel.
17
3
Chapter 3
Mode Timer
The machine has four temporary mode keys
on the control panel: Fax, Scan, Copy and
PhotoCapture. You can change the amount
of time the machine takes after the last Scan,
Copy or PhotoCapture operation before it
returns to Fax mode. If you choose Off, the
machine stays in the mode you used last.
a
b
c
Press Menu, 1, 1.
Press a or b to choose 0 Sec,
30 Secs, 1 Min, 2 Mins, 5 Mins or
Off.
Press OK.
Press Stop/Exit.
3
Paper settings
Paper Type
3
To get the best print quality, set the machine
for the type of paper you are using.
a
b
Press Menu, 1, 2.
c
Press Stop/Exit.
Press a or b to choose Plain Paper,
Inkjet Paper, Brother Photo,
Other Photo or Transparency.
Press OK.
Note
The machine ejects paper with printed
surfaces face up onto the paper tray in
front of the machine. When you use
transparencies or glossy paper, remove
each sheet at once to prevent smudging
or paper jams.
Paper Size
You can use five sizes of paper for printing
copies: Letter, Legal, A4, A5, and 4 × 6 in.
(10 × 15 cm) and three sizes for printing
faxes: Letter, Legal and A4. When you
change the size of paper you load in the
machine, you will need to change the paper
size setting at the same time so your machine
can fit an incoming fax on the page.
a
b
c
18
3
Press Menu, 1, 3.
Press a or b to choose Letter,
Legal, A4, A5 or 4"x6".
Press OK.
Press Stop/Exit.
3
General setup
Volume Settings
3
Ring Volume
3
You can choose a range of ring volume
levels, from High to Off.
While in Fax mode
, press
Press Menu, 1, 4, 1.
c
Press Stop/Exit.
a
b
Press Menu, 1, 4, 3.
c
Press Stop/Exit.
Press a or b to choose Low, Med,
High or Off.
Press OK.
3
You can also adjust the speaker volume by
pressing Hook.
You can also change the volume through the
menu, by following the instructions below:
Setting the Ring Volume from the
menu
3
You can choose a range of speaker volume
levels, from High to Off.
d or
c
to adjust the volume level. The LCD
shows the current setting, and each key
press will change the volume to the next level.
The machine will keep the new setting until
you change it.
a
b
Speaker Volume
a
Press Hook.
b
Press
d or c
.
This setting will stay until you change it
again.
c
Press Hook.
3
Press a or b to choose Low, Med,
High or Off.
Press OK.
Beeper Volume
3
When the beeper is on, the machine will beep
when you press a key, make a mistake or
after you send or receive a fax.
You can choose a range of volume levels,
from High to Off.
a
b
Press Menu, 1, 4, 2.
c
Press Stop/Exit.
Press a or b to choose Low, Med,
High or Off.
Press OK.
19
Chapter 3
Automatic Daylight
Savings Time
You can set the machine to change
automatically for daylight savings time. It will
reset itself forward one hour in the Spring and
backward one hour in the Fall. Make sure you
have set the correct date and time in the
Date&Time setting.
a
b
c
20
Press Menu, 1, 5.
LCD display
3
LCD Contrast
You can adjust the LCD contrast for a sharper
and more vivid display. If you are having
difficulty reading the LCD, try changing the
contrast setting.
a
b
Press Menu, 1, 7.
c
Press Stop/Exit.
Press a or b to choose On or Off.
Press OK.
Press Stop/Exit.
Press a or b to choose Light or
Dark.
Press OK.
3
3
4
Security features
TX Lock
Changing the TX Lock password
4
4
4
TX Lock lets you prevent unauthorized
access to the machine.
a
b
Press Menu, 2, 0, 1.
c
Enter a 4-digit number for the current
password.
Press OK.
d
Enter a 4-digit number for a new
password.
Press OK.
e
When the LCD shows Verify:,
re-enter the password.
Press OK.
f
Press Stop/Exit.
While TX Lock is On, the following operations
are available:
„ Receiving faxes
While TX Lock is On, the following operations
are NOT available:
„ Sending faxes
„ Copying
„ PC printing
„ Scanning
„ PhotoCapture
„ Operation from Control panel
Press a or b to choose
Set Password.
Press OK.
4
Note
If you forget the TX Lock password,
please call Brother Customer Service.
Setting and changing the
TX lock password
4
Note
If you have already set the password, you
will not need to set it again.
Setting up the password
a
b
Press Menu, 2, 0, 1.
c
When the LCD shows Verify:,
re-enter the password.
Press OK.
d
Press Stop/Exit.
4
Enter a 4-digit number for the password.
Press OK.
21
Chapter 4
Turning the TX Lock on/off
Turning TX Lock on
a
b
Press Menu, 2, 0, 1.
c
Enter the registered 4-digit password.
Press OK.
The machine goes offline and the LCD
shows TX Lock Mode.
Press Menu.
Enter the registered 4-digit password.
Press OK.
TX lock is automatically turned off.
Note
If you enter the wrong password, the LCD
shows Wrong Password and stays
offline. The machine will stay in TX Lock
mode until the registered password is
entered.
22
4
Press a or b to choose Set TX Lock.
Press OK.
Turning TX Lock off
a
b
4
4
Section II
Fax
Sending a fax
Receiving a Fax
Telephone Services and External devices
Dialing and storing numbers
Printing Reports
II
24
30
34
43
47
5
Sending a fax
f
Entering Fax mode
To enter fax mode, press
the key will glow green.
5
(Fax), and
The LCD will show the new job number and
the memory available.The number of pages
you can scan into the memory will vary
depending on the data that is printed on them.
Faxing from the scanner glass
5
You can use the scanner glass to fax pages
of a book one at a time. The documents can
be up to letter or A4 size.
You cannot send multiple pages for color
faxes.
a
b
Make sure you are in Fax mode
c
d
Dial the fax number.
.
Load your document on the scanner
glass.
Press Black Start or Color Start.
„ If you press Black Start, the
machine starts scanning the first
page. Go to step e.
„ If you press Color Start, the
machine starts sending the
document.
e
Do one of the following:
„ To send a single page, press 2 to
choose No (or press Black Start
again).
The machine starts sending the
document.
„ To send more than one page, press
1 to choose Yes and go to step f.
24
5
Put the next page on the scanner glass.
Press OK.
The machine starts scanning the page.
(Repeat step e and step f for each
additional page.)
Sending a fax
Faxing A4 size documents
from the scanner glass
5
When documents are A4 size, you need to
set Scan Size to A4. If you do not, the bottom
portion of the faxes will be missing.
a
Make sure you are in Fax mode
b
c
Press Menu, 2, 2, 0.
d
After the broadcast is finished, a Broadcast
Report will be printed.
Press a or b to choose A4.
Press OK.
Press Stop/Exit.
5
a
Make sure you are in Fax mode
b
c
Load your document.
d
Repeat c until you have entered all the
fax numbers you wish to broadcast to.
e
Press Black Start.
Your machine can send a color fax to
machines that support this feature.
Color faxes cannot be stored in the memory.
When you send a color fax, the machine will
send it in real time (even if Real Time TX is
set to Off).
Canceling a fax in progress
If you want to cancel a fax while the machine
is scanning, dialing or sending, press
Stop/Exit.
5
Broadcasting is when the same fax message
is automatically sent to more than one fax
number. You can include Groups, Speed Dial
numbers and up to 50 manually dialed
numbers in the same broadcast.
.
Color fax transmission
Broadcasting (Black &
White only)
.
Enter a number. Press OK.
You can use either a Speed Dial, a
Group or a manually entered number
using the dial pad.
Note
5
• If you did not use up any of the numbers
for Groups, you can ‘broadcast’ faxes to
as many as 90 different numbers.
• The available memory will vary depending
on the types of jobs in the memory and the
number of locations used for
broadcasting. If you broadcast to the
maximum numbers available, you will not
be able to use dual access.
• If the memory is full, press Stop/Exit to
stop the job. If more than one page has
been scanned, press Black Start to send
the portion that is in the memory.
25
5
Chapter 5
Canceling a Broadcast in
progress
a
b
Press Menu, 2, 4.
The LCD will show the fax number being
dialed.
Press OK.
The LCD will show the job number:
XXXXXXXX
1.Clear
c
d
e
2.Exit
Press 1 to clear.
The LCD will then show the Broadcast
job number and 1.Clear 2.Exit.
To cancel the Broadcast, press 1.
5
Additional sending
operations
Sending faxes using multiple
settings
When you send a fax you can choose any
combination of these settings: resolution,
contrast, overseas mode and real time
transmission.
a
Make sure you are in Fax mode
b
c
Load your document.
Press Stop/Exit.
d
Choose the option you want for the
setting.
Press OK.
e
Do one of the following:
1.Yes 2.No
„ Press 1 to change another setting.
„ Press 2 when you have finished
choosing your settings.
f
.
Choose a setting you want to change in
the Setup Send menu (Menu, 2, 2).
Press OK.
Other Settings
26
5
Send the fax as normal.
5
Sending a fax
Contrast
5
If your document is very light or very dark, you
may want to change the contrast.
Use Light when sending a light document.
Use Dark when sending a dark document.
a
Make sure you are in Fax mode
b
c
d
Load your document.
.
To change the default fax resolution
a
Make sure you are in Fax mode
b
c
Press Menu, 2, 2, 2.
Press a or b to choose the resolution
you want.
Press OK.
Note
Press a or b to choose Auto, Light
or Dark.
Press OK.
Black & White
Standard
Suitable for most typed
documents.
Fine
Good for small print and
transmits a little slower than
Standard resolution.
S.Fine
Good for small print or artwork
and transmits slower than Fine
resolution.
Photo
Use when the document has
varying shades of gray or is a
photograph. This has the
slowest transmission.
Note
Even if you choose Light or Dark, the
machine will send the fax using the Auto
setting in any of the following conditions:
• When you send a color fax.
• When you choose Photo as the Fax
Resolution.
Changing fax resolution
5
The quality of a fax can be improved by
changing the fax resolution. Resolution can
be changed for the next fax or for all faxes.
Color
To change the fax resolution for the
next fax
Make sure you are in Fax mode
b
c
Load your document.
Press Fax Resolution then a or b to
choose the resolution.
Press OK.
.
You can choose four different resolution
settings for black & white faxes and two for
color.
Press Menu, 2, 2, 1.
a
5
5
.
Standard
Suitable for most typed
documents.
Fine
Use when the document is a
photograph. The transmission
time is slower than Standard
resolution.
If you choose S.Fine or Photo and then
use the Color Start key to send a fax, the
machine will send the fax using the Fine
setting.
27
5
Chapter 5
b
Dual access
(Black & White only)
Realtime TX:On
c
The number of pages you can scan into the
memory will vary depending on the data that
is printed on them.
Note
Real time transmission
5
When you are sending a fax, the machine will
scan the documents into the memory before
sending. Then, as soon as the telephone line
is free, the machine will start dialing and
sending.
Press Menu, 2, 2, 3.
d
Press a or b to choose Next
Fax:Off or Next Fax:On.
e
Press OK.
Press a or b to choose
Next Fax Only. Press OK.
5
If you are having difficulty sending a fax
overseas due to possible interference on the
telephone line, we recommend that you turn
on the Overseas mode. After you send a fax
using this feature, the feature will turn itself
off.
Note
28
b
c
.
Overseas Mode
In Real Time Transmission, the automatic
redial feature does not work when using
the scanner glass.
5
.
Make sure you are in Fax mode
In real time transmission, the automatic
redial feature does not work when using
the scanner glass.
Sometimes, you may want to send an
important document immediately, without
waiting for memory transmission. You can set
Real Time TX to On for all documents or
Next Fax Only for the next fax only.
Make sure you are in Fax mode
a
5
Note
If the memory is full or you are sending a color
fax, the machine will send the document in
real time (even if Real Time TX is set to
Off).
Sending in real time for all faxes
Press a or b to choose
Realtime TX:On or
Realtime TX:Off.
Press OK.
Sending in real time for the next fax
only
If the Out of Memory message appears
while scanning documents, press
Stop/Exit to cancel or Black Start to send
the scanned pages.
a
3.Real Time TX
5
You can dial a number and start scanning the
fax into memory—even when the machine is
sending from memory, receiving faxes or
printing PC data. The LCD shows the new job
number and available memory.
Press Menu, 2, 2, 3.
a
Make sure you are in Fax mode
b
c
d
Load your document.
Press Menu, 2, 2, 4.
Press a or b to choose On (or Off).
Press OK.
.
Sending a fax
Checking and canceling
waiting jobs
5
You can check which jobs are still waiting in
the memory to be sent and cancel a job. (If
there are no jobs, the LCD shows
No Jobs Waiting.)
a
Press Menu, 2, 4.
Any waiting jobs appear on the LCD.
b
Do one of the following:
Sending a fax at the end of a
conversation
At the end of a conversation you can send a
fax to the other party before you both hang
up.
„ Press a or b to scroll through the
jobs and choose the job you want to
cancel. Press OK to choose a job,
and then press 1 to cancel it.
a
Ask the other party to wait for fax tones
(beeps) and then to press the Start or
Send key before hanging up.
b
Make sure you are in Fax mode
c
d
Load your document.
.
5
Press Black Start or Color Start.
„ If you load the document on the
scanner glass, press 1 to send the
fax.
„ Press 2 to exit without canceling.
c
5
When you have finished, press
Stop/Exit.
1.Send 2.Receive
Sending a fax manually
5
Manual transmission lets you hear the
dialing, ringing and fax-receiving tones while
sending a fax.
e
Replace the handset of an external
telephone.
Out of Memory message
5
.
If you get an Out of Memory message
while scanning the first page of a fax, press
Stop/Exit to cancel the fax.
Pick up the handset of an external
telephone or press Hook and listen for a
dial tone.
If you get an Out of Memory message
while scanning a subsequent page, you will
have the option to press Start to send the
pages scanned so far, or to press Stop/Exit
to cancel the operation.
a
Make sure you are in Fax mode
b
c
Load your document.
d
e
Dial the fax number you want to call.
When you hear the fax tone, press
Black Start or Color Start.
„ If you load the document on the
scanner glass, press 1 to send the
fax.
Note
If you get an Out of Memory message
while faxing and you do not want to delete
your stored faxes to clear the memory,
you can send the fax in real time. (See
Real time transmission on page 28.)
1.Send 2.Receive
f
If you picked up the handset of an
external telephone replace it.
29
6
Receiving a Fax
6
Receive modes
6
You must choose a receive mode depending on the external devices and telephone subscriber
services you have on your line.
Choosing the Receive Mode
6
The diagram below will help you choose the correct mode. For more detailed information on the
receive modes see Using receive modes on page 31 and Receive mode settings on page 32.
If you are using the Distinctive Ring subscriber service see Distinctive Ring on page 35.
Do you use a Distinctive Ring subscriber service?
Yes
See Distinctive Ring.
No
Are you connecting an external telephone or external TAD (telephone
answering device) to the machine?
No
Yes
Are you using the voice message
function of your external TAD
(telephone answering device)?
No
Do you want the machine to
answer fax and telephone
calls automatically?
No
Manual
Yes
Do you want to use the
machine for fax only?
Yes
No
Yes
Fax Only
Fax/Tel
External TAD
To set the receive mode follow the instructions below.
a
b
c
Press Menu, 0, 1.
Press a or b to choose Fax Only, Fax/Tel, External TAD or Manual.
Press OK.
Press Stop/Exit.
The LCD will display the current receive mode.
12/10 11:53
Fax
1
1
30
Current receive mode
Fax: Fax Only
Receiving a Fax
Using receive modes
6
External TAD
6
External TAD mode lets an external
answering device manage your incoming
calls. Incoming calls will be dealt with in one
of the following ways:
Some receive modes answer automatically
(Fax Only and Fax/Tel). You may want to
change the ring delay before using these
modes see Ring Delay on page 32.
„ Faxes will be automatically received.
Fax only
6
Fax only mode will automatically answer
every call. If the call is a fax your machine will
receive it.
Fax/Tel
„ Voice callers can record a message on the
external TAD.
For more information see Connecting an
external TAD (telephone answering
device) on page 38.
6
6
Fax/Tel mode helps you automatically
manage incoming calls, by recognizing
whether they are fax or voice calls and
dealing with them in one of the following
ways:
„ Faxes will be automatically received.
„ Voice calls will start the F/T ring to tell you
to pick up the line. The F/T ring is a fast
F/T pseudo/double-ring made by your
machine.
Also see F/T Ring Time (Fax/Tel mode
only) on page 32 and Ring
Delay on page 32.
Manual
6
Manual mode turns off all automatic
answering functions unless you are using the
Distinctive Ring Receive feature.
To receive a fax in manual mode lift the
handset of an external telephone or press
Hook. When you hear fax tones (short
repeating beeps), press Black Start or
Color Start. You can also use the Easy
Receive feature to receive faxes by lifting a
handset on the same line as the machine.
Also see Easy Receive on page 32.
31
Chapter 6
Receive mode settings
Ring Delay
b
Press a or b to choose how long the
machine will ring to alert you that you
have a voice call (20, 30, 40 or 70
seconds).
Press OK.
c
Press Stop/Exit.
6
6
The Ring Delay sets the number of times the
machine rings before it answers in Fax Only
or Fax/Tel mode. If you have external or
extension telephones on the same line as the
machine or subscribe to the telephone
company’s Distinctive Ring service, keep the
ring delay setting of 4.
Note
Even if the caller hangs up during the
pseudo/double-ringing, the machine will
continue to ring for the set time.
(See Using external and extension
telephones on page 41 and Easy
Receive on page 32.)
Easy Receive
a
b
Press Menu, 2, 1, 1.
If Easy Receive is On:
Press a or b to choose how many
times the line rings before the machine
answers (00-04).
Press OK.
If you choose 00, the line will not ring at
all.
The machine receives a fax call
automatically, even if you answer the call.
When you see Receiving on the LCD or
when you hear ‘chirps’ through the handset
you are using, just replace the handset. Your
machine will do the rest.
c
Press Stop/Exit.
If Easy Receive is Off:
F/T Ring Time
(Fax/Tel mode only)
If you set the Receive Mode to Fax/Tel, you
need to decide how long the machine will
signal you with its special pseudo/double-ring
when you have a voice call. If it's a fax call,
the machine receives the fax.
This pseudo/double-ring happens after the
initial ringing from the telephone company.
Only the machine rings and no other
telephones on the same line will ring with the
special pseudo/double-ring. However, you
can still answer the call on any telephone on
the same line as the machine. (See Using
external and extension
telephones on page 41.)
a
32
6
6
6
If you are at the machine and answer a call
first by lifting a handset, press Black Start or
Color Start then press 2 to receive.
6
If you answered at an extension telephone
press l 5 1. (See Using external and
extension telephones on page 41.)
Note
• If this feature is set to On, but your
machine does not connect a fax call when
you lift an extension or external telephone
handset, press the fax receive code l 5 1.
• If you send faxes from a computer on the
same telephone line and the machine
intercepts them, set Easy Receive to Off.
a
b
Press Menu, 2, 1, 3.
c
Press Stop/Exit.
Press Menu, 2, 1, 2.
Press a or b to choose On (or Off).
Press OK.
Receiving a Fax
Additional receiving
operations
6
Printing a reduced incoming
fax
6
If you choose On, the machine automatically
reduces each page of an incoming fax to fit on
one page of A4, Letter or Legal size paper.
The machine calculates the reduction ratio by
using the page size of the fax and your Paper
Size setting (Menu, 1, 3).
a
Make sure you are in Fax mode
b
Press Menu, 2, 1, 5.
.
6
5.Auto Reduction
c
Press a or b to choose On or Off.
Press OK.
d
Press Stop/Exit.
Receiving a fax at the end of a
conversation
6
At the end of a conversation you can ask the
other party to send you a fax before you both
hang up.
a
Ask the other party to place the
document in their machine and to press
Start or Send key.
b
When you hear the CNG tones (slowly
repeating beeps), press Black Start or
Color Start.
c
Press 2 to receive a fax.
1.Send 2.Receive
d
Replace the external handset.
33
7
Telephone Services and External
devices
Voice Operations
Tone or pulse
(Canada only)
7
7
If you are using an external telephone and
have a pulse dialing service, but need to send
tone signals (for example, for telephone
banking), follow the instructions below. If you
have Touch Tone service, you will not need
this feature to send tone signals.
a
Lift the handset of the external
telephone.
b
Press # on the control panel of your
machine. Any digits dialed after this will
send tone signals.
When you hang up, the machine will
return to the pulse dialing service.
Fax/Tel mode when the power
key is on
When the machine is in Fax/Tel mode, it will
use the F/T Ring Time
(pseudo/double-ringing) to alert you to pick
up a voice call.
If you are at an external telephone, lift the
handset of the external telephone, and then
press Hook to answer.
If you are at an extension telephone, you'll
need to lift the handset during the F/T Ring
Time and then press # 5 1 between the
pseudo/double-rings. If no one is on the line,
or if someone wants to send you a fax, send
the call back to the machine by pressing
l 5 1.
34
Fax/Tel mode when the power
key is off
You can change the default setting of the
On/Off key to Fax Receive:On so that you
can receive faxes when the power key is off.
(See On/Off setting on page 17.) Fax/Tel
mode will work in the following ways.
Fax/Tel mode does not work when the power
key is off. The machine will not answer
telephone or fax calls and will keep ringing. If
you are at an external or extension
telephone, lift the handset and talk. If you
hear fax tones, hold the handset until Easy
Receive activates your machine. If the other
party says they want to send you a fax,
activate the machine by pressing l 5 1.
7
7
7
Telephone Services and External devices
Telephone services
7
Your machine supports the Caller ID and
Distinctive Ring subscriber telephone
services that some telephone companies
offer.
Note
You must pay for your telephone
company's Distinctive Ring service before
you program the machine to work with it.
7
Brother uses the term ‘Distinctive Ring’ but
different telephone companies have other
names for this service such as RingMaster,
Smart Ring, Teen Ring, Indent-A-Call, Data
Ident-A-Call, Ident-A-Ring, SimpleBiz Fax &
Alternate Number Ringing.
What does your telephone company's
‘Distinctive Ring’ do?
Your telephone company's Distinctive Ring
service allows you to have more than one
number on the same telephone line. If you
need more than one telephone number, it
is cheaper than paying for an extra line.
Each telephone number has its own
distinctive ring pattern, so you will know
which telephone number is ringing. This is
one way you can have a separate telephone
number for your machine.
Note
Please call your telephone company for
availability and rates.
7
The Brother machine has a Distinctive Ring
feature that allows you to use your machine to
take full advantage of the telephone
company's Distinctive Ring service. The new
telephone number on your line can just
receive faxes.
Features like Voice Mail, Call Waiting, Call
Waiting/Caller ID, RingMaster, answering
services, alarm systems or other custom
features on one telephone line may affect the
way your machine works. If you have Voice
Mail on your telephone line, please read the
following carefully.
Distinctive Ring
What does Brother's ‘Distinctive Ring’
do?
7
Do you have Voice Mail?
7
If you have Voice Mail on the telephone line
that you will install your new machine on,
there is a strong possibility that Voice Mail
and the machine will conflict with each other
while receiving incoming calls. However, the
Distinctive Ring feature allows you to use
more than one number on your line, so
both Voice Mail and the machine can work
together without any problems. If each one
has a separate telephone number, neither will
interfere with the other's operations.
If you decide to get the Distinctive Ring
service from the telephone company, you will
need to follow the directions on next page to
‘register’ the new Distinctive Ring pattern
they give you. This is so your machine can
recognize its incoming calls.
Note
You can change or cancel the Distinctive
Ring pattern at any time. You can switch it
off temporarily, and turn it back on later.
When you get a new fax number, make
sure you reset this feature.
35
7
Chapter 7
Before you choose the ring pattern to
register
You can only register one Distinctive Ring
pattern with the machine. Some ring patterns
cannot be registered. The ring patterns below
are supported by your Brother machine.
Register the one your telephone company
gives you.
Ring
Pattern
Rings
1
long-long
2
short-long-short
3
short-short-long
4
very long (normal
pattern)
7
Registering the Distinctive Ring
pattern
Very Important!
After you have set the Distinctive Ring feature
to on, the receive mode is set to Manual
automatically. You cannot change the receive
mode to another mode while the Distinctive
Ring is set to on.
a
3.Distinctive
b
Press a or b to choose Set.
Press OK.
c
Press a or b to choose the stored ring
pattern you want to use.
Press OK.
(You hear each pattern as you scroll
through the four patterns. Make sure
you choose the pattern that the
telephone company gave you.)
d
Press Stop/Exit.
Distinctive Ring is now set to on.
If the ring pattern you received is not on
this chart, please call your telephone
company and ask for one that is
shown.
„ The first two rings are silent on the
machine. This is because the fax must
‘listen’ to the ring pattern (to compare it to
the pattern that was ‘registered’). (Other
telephones on the same line will ring.)
„ If you program the machine properly, it will
recognize the registered ring pattern of the
‘fax number’ within 2 ring patterns and
then answer with a fax tone. When the
‘voice number’ is called, the machine will
not answer.
36
Press Menu, 2, 0, 3.
0.Miscellaneous
Note
„ The machine will only answer calls to its
registered number.
7
Turning off Distinctive Ring
a
b
Press Menu, 2, 0, 3.
c
Press Stop/Exit.
Press a or b to choose Off.
Press OK.
Note
If you turn off Distinctive Ring, the
machine will stay in Manual receive
mode. You will need to set the Receive
Mode again. (See Choosing the Receive
Mode on page 30.)
7
Telephone Services and External devices
Caller ID
The Caller ID feature lets you use the Caller
ID subscriber service offered by many local
telephone companies. Call your telephone
company for details. This service shows the
telephone number, or name if it is available,
of your caller as the line rings.
After a few rings, the LCD shows the
telephone number of your caller (and name, if
available). Once you answer a call, the Caller
ID information disappears from the LCD, but
the call information stays stored in the Caller
ID memory.
„ You can see the first 16 characters of the
number (and name).
7
Viewing Caller ID List
Your machine stores information for the last
thirty calls in the Caller ID list. You can view
or print this list. When the thirty-first call
comes in to the machine, it replaces
information about the first call.
a
b
c
„ The # Unavailable message means
the call originated outside your Caller ID
service area.
„ The Private Call message means the
caller has intentionally blocked
transmission of information.
You can print a list of the Caller ID information
received by your machine. (See Printing
Caller ID List on page 37.)
Note
Caller ID service varies with different
carriers. Call your local telephone
company to find out about the kind of
service available in your area.
7
d
Press Menu, 2, 0, 4.
Press a or b to choose Display#.
Press OK.
The Caller ID of the last call will appear
on the display. If no ID is stored, the
beeper will sound and No Caller ID
will appear on the display.
Press a or b to scroll through the Caller
ID memory to choose the Caller ID you
want to view, and then press OK.
The LCD shows the caller's number or
name and the date and time of the call.
7
To finish viewing, press Stop/Exit.
Printing Caller ID List
a
b
Press Menu, 2, 0, 4.
c
d
Press Black Start or Color Start.
7
Press a or b to choose
Print Report.
Press OK.
If no ID is stored, the beeper will sound
and No Caller ID will appear on the LCD.
After printing has finished, press
Stop/Exit.
37
Chapter 7
Connecting an external
TAD (telephone
answering device)
You may choose to connect an external
answering device. However, when you have
an external TAD on the same telephone line
as the machine, the TAD answers all calls
and the machine ‘listens’ for fax calling (CNG)
tones. If it hears them, the machine takes
over the call and receives the fax. If it does
not hear CNG tones, the machine lets the
TAD continue playing your outgoing message
so your caller can leave you a voice
message.
The TAD must answer within four rings (the
recommended setting is two rings). The
machine cannot hear CNG tones until the
TAD has answered the call, and with four
rings there are only 8 to 10 seconds of CNG
tones left for the fax ‘handshake’. Make sure
you carefully follow the instructions in this
guide for recording your outgoing message.
We do not recommend using the toll saver
feature on your external answering machine if
it exceeds five rings.
Note
• If you do not receive all your faxes, reduce
the Ring Delay setting on your external
TAD.
• If You Subscribe to your Telephone
company's Distinctive Ring Service:
You may connect an external TAD to a
separate wall jack only if you subscribe to
your telephone company's Distinctive
Ring service, have registered the
distinctive ring pattern on your machine,
and use that number as a fax number. The
recommended setting is at least four rings
on the external TAD when you have the
telephone company's Distinctive Ring
Service. You cannot use the Toll Saver
setting.
38
• If You Do Not Subscribe to Distinctive
Ring Service:
7
You must plug your TAD into the EXT.
jack of your machine. If your TAD is
plugged into a wall jack, both your
machine and the TAD will try to control the
telephone line. (See illustration below.)
1
1
1
TAD
When the TAD answers a call, the LCD
shows Telephone.
Connections
The external TAD must be plugged into the
jack labeled EXT. Your machine cannot work
properly if you plug the TAD into a wall jack
(unless you are using Distinctive Ring).
a
Plug the telephone line cord from the
telephone wall jack into the jack labeled
LINE.
b
Plug the telephone line cord from the
external TAD into the jack labeled EXT.
(Make sure this cord is connected to the
TAD at the TAD's telephone line jack,
and not its handset jack.)
c
Set your external TAD to four rings or
less. (The machine's Ring Delay setting
does not apply.)
d
Record the outgoing message on your
external TAD.
7
Telephone Services and External devices
e
f
Your machine can work in a roll over system
as long as it is the last number in the
sequence, so the call cannot roll away. Do not
put the machine on any of the other numbers;
when the other lines are busy and a second
fax call is received, the fax call will be sent to
a line that does not have a fax machine. Your
machine will work best on a dedicated
line.
Set the TAD to answer calls.
Set the Receive Mode to
External TAD. (See Choosing the
Receive Mode on page 30.)
Recording an outgoing
message (OGM) on an
external TAD
7
Two-line telephone system
Timing is important in recording this
message. The message sets up the ways to
handle both manual and automatic fax
reception.
a
b
c
A two-line telephone system is nothing more
than two separate telephone numbers on the
same wall outlet. The two telephone numbers
can be on separate jacks (RJ11) or mixed into
one jack (RJ14). Your machine must be
plugged into an RJ11 jack. RJ11 and RJ14
jacks may be equal in size and appearance
and both may contain four wires (black, red,
green, yellow). To test the type of jack, plug in
a two-line telephone and see if it can access
both lines. If it can, you must separate the line
for your machine. (See Easy
Receive on page 32.)
Record 5 seconds of silence at the
beginning of your message. (This allows
your machine time to listen for the fax
CNG tones of automatic transmissions
before they stop.)
Limit your speaking to 20 seconds.
End your 20-second message by giving
your Fax Receive Code for people
sending manual faxes. For example:
‘After the beep, leave a message or
send a fax by pressing l 5 1 and Start.’
Converting telephone wall outlets
We recommend beginning your OGM with
an initial 5-second silence because the
machine cannot hear fax tones over a
resonant or loud voice. You may try
omitting this pause, but if your machine
has trouble receiving, then you must
re-record the OGM to include it.
Roll over telephone lines
7
7
There are three ways to convert to an RJ11
jack. The first two ways may require help from
the telephone company. You can change the
wall outlets from one RJ14 jack to two RJ11
jacks. Or you can have an RJ11 wall outlet
installed and slave or jump one of the
telephone numbers to it.
Note
Special line considerations
7
7
The third way is the easiest: Buy a triplex
adapter. You can plug a triplex adapter into
an RJ14 outlet. It separates the wires into two
separate RJ11 jacks (Line 1, Line 2) and a
third RJ14 jack (Lines 1 and 2). If your
machine is on Line 1, plug the machine into
L1 of the triplex adapter. If your machine is on
Line 2, plug it into L2 of the triple adapter.
7
A roll over telephone system is a group of two
or more separate telephone lines that pass
incoming calls to each other if they are busy.
The calls are usually passed down or ‘rolled
over’ to the next available telephone line in a
preset order.
39
Chapter 7
Triplex Adapter
7
RJ14
d
Plug one end of the second telephone
line cord for your TAD into the L2 jack of
the two-line TAD. Plug the other end into
the EXT. jack on the left side of the
machine.
1
RJ11
2
RJ14
Installing machine, external two-line
TAD and two-line telephone
When you are installing an external two-line
telephone answering device (TAD) and a
two-line telephone, your machine must be
isolated on one line at both the wall jack and
at the TAD. The most common connection is
to put the machine on Line 2, which is
explained in the following steps. The back of
the two-line TAD must have two telephone
jacks: one labeled L1 or L1/L2, and the other
labeled L2. You will need at least three
telephone line cords, the one that came with
your machine and two for your external
two-line TAD. You will need a fourth line cord
if you add a two-line telephone.
a
Put the two-line TAD and the two-line
telephone next to your machine.
b
Plug one end of the telephone line cord
for your machine into the L2 jack of the
triplex adapter. Plug the other end into
the LINE jack on the back of the
machine.
c
Plug one end of the first telephone line
cord for your TAD into the L1 jack of the
triplex adapter. Plug the other end into
the L1 or L1/L2 jack of the two-line TAD.
7
3
4
1
Triplex Adapter
2
Two Line Telephone
3
External Two Line TAD
4
Machine
You can keep two-line telephones on other
wall outlets as always. There are two ways to
add a two-line telephone to the machine's
wall outlet. You can plug the telephone line
cord from the two-line telephone into the
L1+L2 jack of the triplex adapter. Or you can
plug the two-line telephone into the TEL jack
of the two-line TAD.
Multi-line connections (PBX)
We suggest you ask the company who
installed your PBX to connect your machine.
If you have a multi line system we suggest
you ask the installer to connect the unit to the
last line on the system. This prevents the
machine being activated each time the
system receives telephone calls. If all
incoming calls will be answered by a
switchboard operator we recommend that
you set the Receive Mode to Manual.
We cannot guarantee that your machine will
operate properly under all circumstances
when connected to a PBX. Any difficulties
with sending or receiving faxes should be
reported first to the company who handles
your PBX.
40
7
Telephone Services and External devices
External and extension
telephones
Connecting an external or
extension telephone
If you answer a call and no one is on
the line:
7
7
7
You should assume that you're receiving a
manual fax.
Press l 5 1 and wait for the chirp or until the
LCD shows Receiving, and then hang up.
Note
You can connect a separate telephone
directly to your machine as shown in the
diagram below.
You can also use the Easy Receive
feature to make your machine
automatically take the call. (See Easy
Receive on page 32.)
Connect the telephone line cord to the jack
labeled EXT.
1
Using a non-Brother cordless
external telephone
2
7
If your non-brother cordless telephone is
connected to the EXT. jack of the machine
and you typically carry the cordless handset
elsewhere, it is easier to answer calls during
the Ring Delay.
If you let the machine answer first, you will
have to go to the machine so you can press
Hook to send the call to the cordless handset.
1
Extension telephone
2
External telephone
When you are using an external telephone,
the LCD shows Telephone.
Using external and extension
telephones
7
If you answer a fax call on an extension or an
external telephone connected to the EXT.
jack of the machine, you can make your
machine take the call by using the Fax
Receive Code. When you press the Fax
Receive Code l 5 1, the machine starts to
receive the fax.
If the machine answers a voice call and
pseudo/double-rings for you to take over, use
the Telephone Answer Code # 5 1 to take the
call at an extension telephone. (See F/T Ring
Time (Fax/Tel mode only) on page 32.)
41
7
Chapter 7
Using remote codes
Fax Receive Code
7
7
If you answer a fax call on an extension or
external telephone, you can tell your machine
to receive it by dialing the Fax Receive Code
l 5 1. Wait for the chirping sounds then
replace the handset. See Easy
Receive on page 32. Your caller will have to
press Start to send the fax.
Telephone Answer Code
If you receive a voice call and the machine is
in F/T mode, it will start to sound the F/T
pseudo/double-ring ring after the initial ring
delay. If you pick up the call on an extension
telephone you can turn the F/T ring off by
pressing # 5 1 (make sure you press this
between the rings).
Changing the remote codes
The preset Fax Receive Code is l 5 1. The
preset Telephone Answer Code is # 5 1. If
you want to, you can replace them with your
own codes.
a
Press Menu, 2, 1, 4.
1.Setup Receive
4.Remote Codes
b
Press a or b to choose On (or Off).
Press OK.
c
Enter the new Fax Receive Code.
Press OK.
d
Enter the new Telephone Answer Code.
Press OK.
e
Press Stop/Exit.
7
Note
• If you are always disconnected when
accessing your external TAD remotely, try
changing the Fax Receive Code and
Telephone Answer Code to another
three-digit code (such as ### and 999).
• Remote Codes might not work with some
telephone systems.
42
7
8
Dialing and storing numbers
How to Dial
Manual dialing
8
8
a
Search
8
You can search for names you have stored in
the Speed Dial memories.
Press Speed Dial. Press OK and the menu
keys to search numerically, or use the dial
pad to search alphabetically.
Press all of the digits of the fax number.
Speed Dialing
8
8
8
1
Press Speed Dial.
2
b
Press OK and the # (pound) key, and
then the two digit Speed Dial number.
Note
If the LCD shows Not Registered
when you enter a Speed Dial number, a
number has not been stored at this
location.
1
To search numerically.
2
To search alphabetically, you can use the
dial pad to enter the first letter of the name
you are looking for.
43
Chapter 8
Fax Redial
If you are sending a fax manually and the line
is busy, press Redial/Pause, and then press
Black Start or Color Start to try again. If you
want to make a second call to the last number
dialed, you can save time by pressing
Redial/Pause and Black Start or
Color Start.
Redial/Pause only works if you dialed from
the control panel.
If you are sending a fax automatically and the
line is busy, the machine will automatically
redial one time after five minutes.
Note
In Real Time Transmission the automatic
redial feature does not work when using
the scanner glass.
44
8
Storing numbers
You can set up your machine to do the
following types of easy dialing: Speed Dial
and Groups for broadcasting faxes. When
you dial a Quick Dial number, the LCD shows
the name, if you stored it, or the number.
Note
If you lose electrical power, the Quick Dial
numbers that are in the memory will not be
lost.
8
Dialing and storing numbers
Storing a pause
8
Press Redial/Pause to put a 3.5-second
pause between numbers. If you are dialing
overseas, you can press Redial/Pause as
many times as needed to increase the length
of the pause.
Storing Speed Dial numbers
You can store up to 40 2-digit Speed Dial
locations with a name. When you dial you will
only have to press a few keys (For example:
Speed Dial, OK, #, the two-digit number,
and Black Start or Color Start).
a
Press Speed Dial and a or b to
choose Set Speed Dial.
Press OK.
b
Use the dial pad to enter a 2-digit
Speed-Dial location number (01-40).
Press OK.
c
Enter the fax or telephone number
(up to 20 digits).
Press OK.
d
Do one of the following:
„ Enter the name (up to 16 characters)
using the dial pad.
Press OK. (To help you enter letters,
see Entering Text on page 112.)
„ To store the number without a name,
press OK.
e
Do one of the following:
„ To store another Speed Dial number,
go to step b.
„ To finish the setting, press
Stop/Exit.
Changing Speed Dial
numbers
8
If you try to store a Speed Dial number where
a number has already been stored, the LCD
will show the name or number that has been
stored there, and will ask you to do one of the
following:
8
„ Press 1 to change the stored number.
#05:MIKE
1.Change
2.Exit
„ Press 2 to exit without making a change.
If you chose 1, you will be able to change the
stored number and name, or enter a new one.
Follow the instructions below:
a
b
Enter a new number. Press OK.
Enter a new name. Press OK.
8
„ To change a character, use d or c to
position the cursor under the character
you want to change, then press
Clear/Back. Re-enter the character.
Setting up groups for
broadcasting
8
If you regularly want to send the same fax
message to many fax numbers you can set
up a Group. Groups are stored on a Speed
Dial number. Each group uses up a Speed
Dial location. You can then send the fax
message to all the numbers stored in a group
just by entering a Speed Dial number, and
then pressing Black Start.
Before you can add numbers to a Group, you
need to store them as Speed Dial numbers.
You can have up to six small Groups, or you
can assign up to 39 numbers to one large
Group.
a
Press Speed Dial and a or b to
choose Setup Groups.
Press OK.
45
Chapter 8
b
c
Use the dial pad to enter the two-digit
Speed Dial number where you want to
store Group.
Press OK.
Use the dial pad to enter a Group
number (1 to 6).
Press OK.
Setup Group:G0_
d
To add Speed Dial numbers follow the
instructions below:
For example, for Speed Dial numbers
05 and 09. Press Speed Dial, 05,
Speed Dial, 09.
The LCD shows: #05#09.
G01:#05#09
e
f
Press OK when you have finished
adding numbers.
Use the dial pad to enter a name for the
Group.
Press OK.
Note
You can easily print a list of all your Speed
Dial numbers. Numbers that are part of a
group will be marked in the GROUP
column. (See How to print a
report on page 48.)
46
Dialing access codes and
credit card numbers
You can combine more than one Quick Dial
number when you dial. This feature may be
useful if you need to dial an access code for
a cheaper rate long distance carrier.
For example, you might have stored ‘555’ on
Speed Dial #03 and ‘7000’ on Speed Dial
#02. You can use them both to dial ‘555-7000’
if you press the following keys:
Speed Dial, OK, #03, Speed Dial, #02, and
Start.
Numbers can be added manually by entering
them on the dial pad:
Speed Dial, OK, #03, 7, 0, 0, 1 (on the dial
pad), and Start.
This would dial ‘555–7001’. You can also add
a pause by pressing the Redial/Pause key.
8
9
Printing Reports
Fax reports
9
Fax Journal (activity report)
9
You can set the machine to print a journal at
specific intervals (every 50 faxes, 6, 12 or
24 hours, 2 or 7 days). If you set the interval
to Off, you can still print the report by
following the steps on the
Reports on page 48. The default setting is
Every 50 Faxes.
You need to set up the Transmission
Verification Report and Journal Period using
the Menu key.
Transmission Verification
Report
You can use the Transmission Report as
proof that you sent a fax. This report lists the
time and date of transmission and whether
the transmission was successful (OK). If you
choose On or On+Image, the report will print
for every fax you send.
a
b
If you send a lot of faxes to the same place,
you may need more than the job numbers to
know which faxes you must send again.
Choosing On+Image or Off+Image will print
a section of the fax's first page on the report
to help you remember.
c
9
Press Menu, 2, 3, 2.
Press a or b to choose an interval.
Press OK.
(If you choose 7 days, the LCD will ask
you to choose the first day for the 7-day
countdown.)
„ 6, 12, 24 hours, 2 or 7 days
The machine will print the report at
the chosen time and then erase all
jobs from its memory. If the
machine's memory becomes full with
200 jobs before the time you chose
has passed, the machine will print
the Journal early and then erase all
jobs from the memory. If you want an
extra report before it is due to print,
you can print it without erasing the
jobs from the memory.
When the Verification Report is turned Off or
Off+Image, the Report will only print if there
is a transmission error, with NG in the
RESULT column.
a
b
9
Press Menu, 2, 3, 1.
Press a or b to choose Off+Image,
On, On+Image or Off.
Press OK.
„ Every 50 Faxes
The machine will print the Journal
when the machine has stored 50
jobs.
Press Stop/Exit.
c
Enter the time to start printing in 24-hour
format.
Press OK.
(For example: enter 19:45 for 7:45 PM.)
d
Press Stop/Exit.
47
9
Chapter 9
Reports
9
The following reports are available:
1.Transmission
Prints a Transmission Verification Report for
your last transmission.
2.Help List
A help list about how to quickly program your
machine.
3.Quick-Dial
Lists names and numbers stored in the
Speed Dial memory, in numerical order.
4.Fax Journal
Lists information about the last incoming and
outgoing faxes.
(TX: Transmit.) (RX: Receive.)
5.User Settings
Lists your settings.
How to print a report
a
b
Press Menu, 5.
Do one of the following:
„ Press a or b to choose the report
you want. Press OK.
„ Enter the number of the report you
want to print. For example, press 2 to
print the help list.
c
d
48
Press Black Start.
Press Stop/Exit.
9
Section III
Copy
Making copies
III
50
10
Making copies
How to copy
10
Making multiple copies
10
(Copy) to enter Copy mode. The
default setting is Fax. You can change the
number of seconds or minutes that the
machine stays in Copy mode. (Mode
Timer on page 18.)
a
b
Make sure you are in Copy mode
c
Use the dial pad to enter the number of
copies (up to 99).
d
Press Black Start or Color Start.
To stop copying, press Stop/Exit.
The LCD shows the default copy setting:
1
Copy Ratio
2
Quality
3
No of Copies
2
3
Making a single copy
a
Make sure you are in Copy mode
b
Load your document.
c
Press Black Start or Color Start.
50
10
.
.
Load your document.
Stop copying
1
10
You can make up to 99 copies.
Entering Copy mode
Press
10
10
Making copies
Copy options
10
When you want to quickly change the copy
settings temporarily for the next copy, use the
Copy Options key.
Press
Press
Menu
selection/
Options
Page
Quality
Normal
52
Fast
Best
52
Enlarge/ 50%/69%/78%/
Reduce
83%/93%/97%/
100%/104%/
142%/186%/
198%/200%/
Custom(25-400%)
The machine returns to its default settings
1 minute after it finishes copying, or if the
mode timer returns the machine to Fax mode.
For more information see Mode
Timer on page 18.
Paper Type Plain Paper
56
Inkjet Paper
Brother Photo
Other Photo
Transparency
Paper Size Letter
56
Legal
A4
A5
4"(W)x 6"(H)
Brightness - nnonn +
55
Page Layout Off(1 in 1)
53
2 in 1 (P)
2 in 1 (L)
4 in 1 (P)
4 in 1 (L)
Poster(3 x 3)
No. of Copies No. of Copies: 01
(01 - 99)
Note
You can save the copy settings you use
most often by setting them as default. You
can find instructions on how to do this in
the section for each feature.
51
10
Chapter 10
Changing copy quality
10
You can choose from a range of quality
settings. The default setting is Normal.
a
Normal Normal is the
recommended
mode for ordinary
printouts. This
produces good copy
quality with good
copy speed.
Fast
Best
b
c
Load your document.
d
c
Press Stop/Exit.
10
Custom(25-400%) allows you to enter a
ratio from 25% to 400%.
Auto sets the machine to calculate the
reduction ratio that best fits the size of paper.
Press
Custom(25-400%)
200%
198% 4"x6"iA4
and then a or b to
choose
Enlarge/Reduce
.
186% 4"x6"iLTR
142% A5iA4
104% EXEiLTR
100%
97% LTRiA4
93% A4iLTR
83%
Use the dial pad to enter the number of
copies (up to 99).
Press Copy Options and a or b to
choose Quality.
Press OK.
e
Press a or b to choose Normal, Best
or Fast. Press OK.
f
Press Black Start or Color Start.
52
Press a or b to choose Normal, Best
or Fast. Press OK.
You can choose the following enlargement or
reduction ratios:
Use best mode to
copy precise images
such as
photographs. This
provides the highest
resolution and the
slowest speed.
Make sure you are in Copy mode
b
Enlarging or reducing the
image copied
Fast copy speed
and lowest ink
consumption. Use to
save time printing
documents to be
proof-read, large
documents or many
copies.
a
Press Menu, 3, 1.
1.Quality
To temporarily change the quality setting,
follow the instruction below:
Press
To change the default setting, follow the
instruction below:
78%
69% A4iA5
50%
To enlarge or reduce the next copy follow the
instruction below:
a
Make sure you are in Copy mode
b
c
Load your document.
.
Use the dial pad to enter the number of
copies (up to 99).
Making copies
d
e
Press Copy Options and a or b to
choose Enlarge/Reduce.
Press OK.
Making N in 1 copies or a
poster
Do one of the following:
The N in 1 copy feature can help you save
paper by letting you copy two or four pages
onto one printed page.
„ Press a or b to choose the
enlargement or reduction ratio you
want. Press OK.
„ Press a or b to choose
Custom(25-400%). Press OK. Use
the dial pad to enter an enlargement
or reduction ratio from 25% to 400%.
(For example, press 5 3 to enter
53%.) Press OK.
f
10
You can also produce a poster. When you
use the poster feature your machine divides
your document into sections, then enlarges
the sections so you can assemble them into a
poster.
Important
10
Press Black Start or Color Start.
„ Please make sure paper size is set to
Letter, Legal or A4.
Note
„ You cannot use the Enlarge/Reduce
setting with the N in 1 and Poster features.
Page Layout Options 2 in 1(P), 2 in 1(L),
4 in 1(P), 4 in 1(L) or Poster are not
available with Enlarge/Reduce.
„ N in 1 color copies are not available.
„ (P) means Portrait and (L) means
Landscape.
„ You can only make one poster copy at a
time.
a
Make sure you are in Copy mode
b
c
Load your document.
d
Press Copy Options and a or b to
choose Page Layout.
Press OK.
e
Press a or b to choose
Off(1 in 1), 2 in 1 (P),
2 in 1 (L), 4 in 1 (P),
4 in 1 (L) or Poster(3 x 3).
Press OK.
f
Press Black Start to scan the
document. You can also press
Color Start if you are using Poster
layout.
.
Use the dial pad to enter the number of
copies (up to 99).
53
10
Chapter 10
g
After the machine scans the page, press
1 to scan the next page.
Next Page?
Place your document face down in the
direction shown below:
„ 2 in 1 (P)
1.Yes 2.No
h
Place the next document on the scanner
glass. Press OK.
Repeat g and h for each page of the
layout.
Set Next Page
„ 2 in 1 (L)
„ 4 in 1 (P)
Then Press OK
i
After all the pages have been scanned,
press 2 in g to finish.
Note
If photo paper is chosen as the paper type
setting for N in 1 copies, the images will be
printed as if plain paper had been chosen.
54
„ 4 in 1 (L)
„ Poster (3x3)
You can make a poster size copy of a
photograph.
Making copies
Adjusting Brightness,
Contrast and Color
Color saturation
10
Brightness
10
To temporarily change the brightness setting,
follow the instructions below:
a
b
c
Make sure you are in Copy mode
d
Press Copy Options and a or b to
choose Brightness.
Press OK.
Use the dial pad to enter the number of
copies (up to 99).
-nnonn+
The color saturation can only be changed
through the default setting.
a
Press Menu, 3, 4.
4.Color Adjust
b
Press a or b to choose 1.Red,
2.Green or 3.Blue. Press OK.
c
Press a to increase the color saturation
or press b to decrease the color
saturation. Press OK.
d
Do one of the followings:
.
Load your document.
10
„ Return to b to choose the next color.
„ Press Stop/Exit.
e
e
Press a to make a lighter copy or press
b to make a darker copy. Press OK.
f
Press Black Start or Color Start.
To change the default setting follow the
instructions below:
a
b
Press Menu, 3, 2.
c
Press Stop/Exit.
10
Press a to make a lighter copy or press
b to make a darker copy.
Press OK.
Contrast
10
Adjust the contrast to help an image look
sharper and more vivid.
The contrast can only be changed through
the default setting.
a
Press Menu, 3, 3.
3.Contrast
b
Press a or b to change the contrast.
Press OK.
c
Press Stop/Exit.
55
Chapter 10
Paper options
10
Paper type
10
If you are copying on special paper, set the
machine for the type of paper you are using to
get the best print quality.
a
Make sure you are in Copy mode
b
c
Load your document.
d
Press Copy Options and a or b to
choose Paper Type.
Press OK.
e
Press a or b to choose the type of
paper you are using (Plain Paper,
Inkjet Paper, Brother Photo,
Other Photo or Transparency).
Press OK.
f
Use the dial pad to enter the number of
copies (up to 99).
Press Black Start or Color Start.
Note
To change the default paper type setting
see Paper Type on page 18.
56
.
Paper size
10
If copying on paper other than Letter size, you
will need to change the paper size setting.
You can copy on Letter, Legal, A4, A5 or
Photo [4in. (W) × 6in. (H) or 10cm(W) × 15cm
(H)] paper.
a
Make sure you are in Copy mode
b
c
Load your document.
d
Press Copy Options and a or b to
choose Paper Size.
Press OK.
e
Press a or b to choose the size of
paper you are using Letter, Legal,
A4, A5 or 4"(W)x 6"(H).
Press OK.
f
Press Black Start or Color Start.
.
Use the dial pad to enter the number of
copies (up to 99).
Note
To change the default paper type setting
see Paper Size on page 18.
Section IV
Walk-up Photo Printing
PhotoCapture Center®: Printing photos from a
58
USB Flash memory drive
Printing photos from a camera
65
IV
11
PhotoCapture Center®: Printing
photos from a USB Flash
memory drive
PhotoCapture Center®
Operations
Printing from a USB Flash
memory drive without a PC
11
11
11
You can access a USB Flash memory drive
that is inserted in the front of the machine
from your PC.
(See PhotoCapture Center® for Windows® or
Remote Setup & PhotoCapture Center® for
Macintosh® in the Software User's Guide on
the CD-ROM.)
Using a USB Flash memory
drive
Your Brother machine has a USB direct
interface for use with a USB Flash memory
drive.
22 mm or less
„ Adapters are not included with the
machine. Contact a third party supplier for
adapters.
The PhotoCapture Center® feature lets you
print digital photos from your digital camera at
high resolution to get photo quality printing.
Even if your machine is not connected to your
computer, you can print photos directly from
digital camera or USB Flash Memory drive.
(See How to print from a USB Flash memory
drive on page 60.)
Using PhotoCapture Center®
from your computer
USB Flash memory drive
folder structure
To avoid errors, remember the following
points:
„ The image file extension must be .JPG
(Other image file extensions like .JPEG,
.TIF, .GIF and so on will not be
recognized).
„ Walk-up PhotoCapture Center® printing
must be performed separately from
PhotoCapture Center® operations using
the PC. (Simultaneous operation is not
available.)
„ The machine can read up to 999 files
(including the folder inside media) on a
USB Flash memory drive.
11
„ The DPOF file on the USB Flash memory
drive must be in a valid format. (See
DPOF printing on page 62.)
Please be aware of the following:
„ When printing the INDEX or IMAGE, the
PhotoCapture Center® will print all the
valid images, even if one or more images
have been corrupted. The corrupted
image will not be printed.
„ This machine supports USB Flash
memory drives that have been formatted
11 mm or less
USB Flash memory drive
58
11
by Windows®.
11
PhotoCapture Center®: Printing photos from a USB Flash memory drive
Getting started
11
Firmly put a USB Flash memory drive into the
USB direct interface.
CAUTION
DO NOT unplug the power cord or remove
the USB Flash memory drive from the USB
direct interface while the machine is
reading or writing to the USB Flash memory
drive (the PhotoCapture key is blinking).
You will lose your data or damage the
card.
1
1
USB Flash memory drive
CAUTION
The USB direct interface supports only a
USB Flash memory drive, a PictBridge
compatible camera, or a digital camera that
uses the USB mass storage standard. Any
other USB devices are not supported.
The PhotoCapture key lights
11
„ PhotoCapture light is on, the USB Flash
memory drive is properly inserted.
„ PhotoCapture light is off, the USB Flash
memory drive is not properly inserted.
„ PhotoCapture light is blinking, the USB
Flash memory drive is being read or
written to.
59
Chapter 11
How to print from a
USB Flash memory
drive
Print Index (Thumbnails)
11
The PhotoCapture Center® assigns numbers
for images (such as No.1, No.2, No.3, and so
on).
Before printing a photo you must first print a
thumbnail index to choose the number of the
photo you want to print. Follow the
instructions below to start printing directly
from your USB Flash memory drive:
a
Make sure you have put the USB Flash
memory drive in the USB direct
interface. The LCD will show the
following message:
USB Mem. Active
Press PhotoCa...
b
Press PhotoCapture. For DPOF
printing, see DPOF printing on page 62.
c
Press a or b to choose Print Index.
Press OK.
d
Press Color Start to start printing the
index sheet. Make a note of the image
number you want to print. See Print
Index (Thumbnails) on page 60.
e
Press a or b to choose Print Images
and then press OK. See Printing
Images on page 61.
f
g
Enter the image number and press OK.
60
Press Color Start to start printing.
11
The PhotoCapture Center® does not
recognize any other numbers or file names
that your digital camera or PC has used to
identify the pictures. You can print a
thumbnail page (Index page with 5 images
per line). This will show all the pictures on the
USB Flash memory drive.
a
Make sure you have put the USB Flash
memory drive in the USB direct
interface.
Press
(PhotoCapture).
b
Press a or b to choose Print Index.
Press OK.
c
Press a or b to choose the type of paper
you are using, Plain Paper,
Inkjet Paper, Brother Photo or
Other Photo.
Press OK.
d
Press a or b to choose the paper size
you are using, Letter or A4.
Press OK.
e
Press Color Start to print.
PhotoCapture Center®: Printing photos from a USB Flash memory drive
Printing Images
11
g
Before you can print an individual image, you
have to know the image number.
a
b
Press
c
„ If you choose Letter or A4, go to h.
„ If you choose another size, go to i.
Make sure you have put the USB Flash
memory drive in the USB direct
interface.
Print the index first. (See Print Index
(Thumbnails) on page 60.)
„ If you have finished choosing
settings, press Color Start.
h
Press a or b to choose the print size
(4"x 3", 5"x 3.5", 6"x 4",
7"x 5" or 8"x 6").
Press OK.
i
Do one of the following:
(PhotoCapture).
Press a or b to choose Print Images.
Press OK.
„ To choose the number of copies go
to j.
Note
If your USB Flash memory drive
contains valid DPOF information, the
LCD will show DPOF Print:Yes. See
DPOF printing on page 62.
d
Enter the image number that you want to
print from the thumbnail index.
Press OK.
Press a or b to choose the paper size
you are using, Letter, A4, 4"x 6" or
5"x 7".
„ If you have finished choosing
settings, press Color Start.
j
Enter the number of copies you want.
Press OK.
k
Press Color Start to print.
The printing positions when using Letter are
shown below.
No.:1,3,6
Multiple numbers can be entered by
using the OK key to separate numbers.
For example 1, OK, 3, OK, 6 would print
images 1,3 and 6.
The # key can be used to print a range
of numbers, for example 1, #, 5 would
print all images from 1 to 5.
1
4"x 3"
e
After you have chosen all the images
you want to print, press OK to choose
your settings.
If you have already chosen your
settings, press Color Start.
4
7"x 5"
f
Press a or b to choose the type of paper
you are using, Plain Paper,
Inkjet Paper, Brother Photo or
Other Photo.
Press OK.
2
5"x 3.5"
3
6"x 4"
11
5
8"x 6"
61
Chapter 11
DPOF printing
11
g
Press a or b to choose the print size
(4"x 3", 5"x 3.5", 6"x 4",
7"x 5" or 8"x 6").
Press OK.
h
Press Color Start to print.
DPOF stands for Digital Print Order Format.
Major digital camera manufacturers (Canon
Inc., Eastman Kodak Company Fuji Photo
Film Co. Ltd., Matsushita Electric Industrial
Co. Ltd. and Sony Corporation) created this
standard to make it easier to print images
from a digital camera.
If your digital camera supports DPOF
printing, you will be able to choose on the
digital camera display the images and
number of copies you want to print.
To print directly from a USB Flash memory
drive with DPOF information on it follow the
instructions below:
a
Firmly insert the USB Flash memory
drive into the USB direct interface.
USB Mem. Active
Press
(PhotoCapture).
b
Press a or b to choose Print Images.
Press OK.
c
If there is a DPOF file on the USB Flash
memory drive, the LCD will show:
DPOF Print:Yese
d
Press a or b to choose
DPOF Print:Yes. Press OK.
e
Press a or b to choose the type of paper
you are using, Plain Paper,
Inkjet Paper, Brother Photo or
Other Photo.
Press OK.
f
Press a or b to choose the paper size
you are using, Letter, A4, 4"x 6" or
5"x 7".
„ If you chose Letter or A4, go to g.
„ If you chose another size, go to h.
„ If you have finished choosing
settings, press Color Start.
62
Note
When using DPOF printing the print
quality, brightness, contrast, cropping and
borderless settings are not available.
PhotoCapture Center®: Printing photos from a USB Flash memory drive
PhotoCapture Center®
print settings
Print Size
11
Print quality
a
b
c
c
c
Press Stop/Exit.
11
Brightness
11
Press a or b to choose Plain Paper,
Inkjet Paper, Brother Photo or
Other Photo.
Press OK.
a
b
Press Menu, 4, 5.
11
c
Press Stop/Exit.
Press a or b to make a lighter or darker
print.
Press OK.
Contrast
11
You can choose the contrast setting. More
contrast will make an image look sharper and
more vivid.
Press Stop/Exit.
Press a or b to choose the paper size
you are using, Letter, A4, 4"x 6" or
5"x 7".
Press OK.
Press a or b to choose the print size you
are using, 4"x 3", 5"x 3.5",
6"x 4", 7"x 5" or 8"x 6".
Press OK.
11
Press Menu, 4, 2.
Press Menu, 4, 3.
Press Menu, 4, 4.
Adjusting Brightness and
Contrast
Press Stop/Exit.
Paper Size
a
b
c
Press a or b to choose Normal or
Photo.
Press OK.
Paper Type
a
b
11
Press Menu, 4, 1.
Paper Options
This setting is available only when you
choose Letter or A4 in the paper size setting.
a
b
These settings will remain until you change
them again.
11
11
a
b
Press Menu, 4, 6.
c
Press Stop/Exit.
Press a or b to increase or decrease the
contrast.
Press OK.
Press Stop/Exit.
63
11
Chapter 11
Cropping
11
If your photo is too long or wide to fit the
available space on your chosen layout, part
of the image will be automatically cropped.
Press Menu, 4, 7.
c
Press Stop/Exit.
„ Hub is Unusable.
This message will appear if a Hub or USB
Flash memory drive with a Hub has been
put into the USB direct interface.
Press a or b to choose Off (or On).
Press OK.
Cropping: On
11
Once you are familiar with the types of errors
that can occur while you are using
PhotoCapture Center®, you can easily
identify and troubleshoot any problems.
The default setting is On. If you want to print
the whole image, turn this setting to Off.
a
b
Understanding the
Error Messages
„ No File
11
This message will appear if you try to
access a USB Flash memory drive in the
USB direct interface that does not contain
a .JPG file.
„ Out of Memory
Cropping: Off
11
This message will appear if you are
working with images that are too large for
the machine's memory.
„ Unusable Device
Borderless printing
11
This feature expands the printable area to the
edges of the paper. Printing time will be
slightly slower.
a
b
Press Menu, 4, 8.
c
Press Stop/Exit.
64
Press a or b to choose Off (or On).
Press OK.
This message will appear if a USB device
or USB Flash memory drive that is not
supported has been connected to the USB
direct interface. (For more information,
visit us at http://solutions.brother.com.)
This message will also appear if you
connect a broken device to the USB direct
interface.
12
Printing photos from a camera
Printing photos
directly from a
PictBridge camera
12
Depending on your camera some of these
settings may not be available.
Camera Menu
Selections
12
Paper Size
Options
4"×6", Printer Settings
(Default setting) 2
Paper Type
Plain Paper,
Glossy Paper,
Inkjet Paper,
Printer Settings (Default
setting) 2
Your Brother machine supports the
PictBridge standard, allowing you to connect
to and print photos directly from any
PictBridge compatible digital camera.
Layout
setting) 2
If your camera is using the USB Mass
Storage standard, you can also print photos
from a digital camera without PictBridge. See
Printing photos directly from a digital camera
(without PictBridge) on page 67.
PictBridge requirements
12
To avoid errors, remember the following
points:
„ The machine and the digital camera must
be connected using a suitable USB cable.
„ The image file extension must be .JPG
(Other image file extensions like .JPEG,
.TIF, .GIF and so on will not be
recognized).
Make sure your camera is in PictBridge
mode. The following PictBridge settings may
be available from the LCD of your PictBridge
compatible camera.
DPOF setting 1
-
Print Quality
Normal, Fine,
Printer Settings (Default
setting) 2
1
See DPOF printing on page 66 for more details.
2
If your camera is set to use the Printer Settings
(Default setting), the machine will print your photo
using the following settings.
Settings
Options
Paper Size
4"×6"
Paper Type
Glossy Paper
Layout
Borderless: On
Print Quality
Fine
12
„ When your camera does not have any
menu selections, this setting is also used.
„ PhotoCapture Center® operations are not
available when using the PictBridge
feature.
Setting your digital camera
Borderless: On,
Borderless: Off,
Printer Settings (Default
„ The names and availability of each setting
depends on the specification of your
camera.
12
Please refer to the documentation supplied
with your camera for more detailed
information on changing PictBridge settings.
65
Chapter 12
Printing Images
12
Note
Remove a USB Flash memory drive from
the machine before connecting a digital
camera.
a
Make sure that your camera is turned
off. Connect your camera to the USB
direct interface (1) on the machine using
the USB cable.
1
1
b
USB direct interface
Turn on the camera.
When the machine has recognized the
camera, the LCD shows the following
message:
Camera Connected
c
Choose the photo you want to print
following the instructions from your
camera.
When the machine starts printing a
photo, the LCD will show Printing.
WARNING
To prevent damage to your machine, do not
connect any device other than a digital
camera or USB Flash memory drive to the
USB direct interface.
66
DPOF printing
DPOF stands for Digital Print Order Format.
Major digital camera manufacturers (Canon
Inc., Eastman Kodak Company, Fuji Photo
Film Co. Ltd., Matsushita Electric Industrial
Co. Ltd. and Sony Corporation) created this
standard to make it easier to print images
from a digital camera.
If your digital camera supports DPOF
printing, you will be able to choose on the
digital camera display the images and
number of copies you want to print.
12
Printing photos from a camera
Printing photos
directly from a digital
camera (without
PictBridge)
Printing Images
12
Note
12
If your camera supports the USB Mass
Storage standard, you can connect your
camera in storage mode. This enables you to
print photos from your camera.
Remove a USB Flash memory drive from
the machine before connecting a digital
camera.
a
If you would like to print photos in PictBridge
mode, see Printing photos directly from a
PictBridge camera on page 65.
Make sure that your camera is turned
off. Connect your camera to the USB
direct interface (1) on the machine using
the USB cable.
Note
The name, availability and operation differ
among digital cameras. Please refer to the
documentation supplied with your camera
for detailed information, such as how to
switch from PictBridge mode to USB mass
storage mode.
1
1
b
c
USB direct interface
Turn on the camera.
Follow the steps in Printing
Images on page 61.
WARNING
To prevent damage to your machine, do not
connect any device other than a digital
camera or USB Flash memory drive to the
USB direct interface.
67
12
Chapter 12
Understanding the
Error Messages
12
Once you are familiar with the types of errors
that can occur while you are using PictBridge,
you can easily identify and troubleshoot any
problems.
„ Out of Memory
This message will appear if you are
working with images that are too large for
the machine's memory.
„ Unusable Device
This message will appear if you connect a
camera which is not in PictBridge mode
nor using the USB Mass Storage
standard. This message will also appear if
you connect a broken device to the USB
direct interface.
For more detailed solutions see Error
messages on page 88.
68
Section V
Software
Software features
V
70
13
Software features
The CD-ROM includes the Software User’s
Guide for features available when connected
to a computer (for example, printing and
scanning). The guide has easy to use links
that, when clicked, will take you directly to a
particular section.
c
13
Click the heading you would like to view
from the list at the left of the window.
You can find information on these features:
„ Printing
„ Scanning
„ ControlCenter3 (for Windows®)
„ ControlCenter2 (for Macintosh®)
„ Faxing from your computer
„ PhotoCapture Center®
How to read the HTML User’s Guide
This is a quick reference to use the HTML
User’s Guide.
(For Windows®)
Note
If you have not installed the software, see
Viewing Documentation on page 3.
a
From the Start menu, point to Brother,
MFC-XXXX (where XXXX is your model
number) from the programs group, then
click User’s Guides in HTML format.
b
Click SOFTWARE USER’S GUIDE
from the top menu.
70
(For Macintosh®)
a
Make sure your Macintosh® is turned
on. Insert the Brother CD-ROM into your
CD-ROM drive.
b
c
Double-click the Documentation icon.
d
Click SOFTWARE USER’S GUIDE in
the top menu, and then click the heading
you would like to read from the list at the
left of the window.
Double-click your language folder, and
then double-click the top page file.
Section VI
Appendixes
Safety and Legal
Troubleshooting and Routine Maintenance
Menu and Features
Specifications
Glossary
VI
72
83
104
113
123
A
Safety and Legal
Choosing a location
Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put
the machine near a telephone wall jack and a standard AC power outlet. Choose a location where
the temperature remains between 50° F and 95° F (10° C and 35° C).
CAUTION
• Avoid placing your machine in a high-traffic area.
• Avoid placing your machine on a carpet.
• DO NOT put the machine near heaters, air conditioners, refrigerators, medical equipment,
chemicals or water.
• DO NOT expose the machine to direct sunlight, excessive heat, moisture, or dust.
• DO NOT connect your machine to electrical outlets controlled by wall switches or automatic
timers.
• Disruption of power can wipe out information in the machine's memory.
• Do not connect your machine to electrical outlets on the same circuit as large appliances or
other equipment that might disrupt the power supply.
• Avoid interference sources, such as speakers or the base units of non-Brother cordless
telephones.
72
A
A
Safety and Legal
To use the machine safely
A
Please keep these instructions for later reference and read them before attempting any
maintenance.
WARNING
There are high voltage electrodes inside the machine. Before you clean the inside of the
machine, make sure you have unplugged the telephone line cord first and then the power cord
from the AC power outlet. Doing this will prevent an electrical shock.
DO NOT handle the plug with wet hands. Doing this might cause an electrical shock.
Always make sure the plug is fully inserted.
DO NOT pull in the middle of the AC power cord. Doing this might cause an electrical shock.
A
73
DO NOT put your hands on the edge of the machine under the document cover or the scanner
cover. Doing this may cause injury.
DO NOT put your hands on the edge of the paper tray under the output paper tray cover. Doing
this may cause injury.
DO NOT touch the paper feed roller. Doing this may cause injury.
74
Safety and Legal
DO NOT touch the area shaded in the illustration. Doing this may cause injury.
When moving the machine you must lift it from the base, by placing a hand at each side of the
unit as shown in the illustration. Do not carry the machine by holding the scanner cover.
DO NOT use flammable substances or any type of spray to clean the inside or outside of the
machine. Doing this may cause a fire or electrical shock.
If the machine becomes hot, releases smoke, or generates any strong smells, immediately turn
off the power switch and unplug the machine from the AC power outlet. Call Brother Customer
Service. (See Brother numbers on page i.)
If metal objects, water or other liquids get inside the machine, immediately turn off the power
switch and unplug the machine from the AC power outlet. Call Brother Customer Service. (See
Brother numbers on page i.)
75
A
WARNING
• Use caution when installing or modifying telephone lines. Never touch telephone wires or
terminals that are not insulated unless the telephone line has been unplugged at the wall
jack. Never install telephone wiring during a lightning storm. Never install a telephone wall
jack in a wet location.
• This product must be installed near an AC power outlet that is easily accessible. In case of
an emergency, you must unplug the power cord from the AC power outlet to shut off the
power completely.
• Always make sure the plug is fully inserted.
• To reduce the risk of shock or fire, use only a No. 26 AWG or larger telecommunication line
cord.
CAUTION
Lightning and power surges can damage this product! We recommend that you use a quality
surge protection device on the AC power line and on the telephone line, or unplug the cords
during a lightning storm.
WARNING
IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment, basic safety precautions should always be followed to
reduce the risk of fire, electric shock and injury to people, including the following:
1 DO NOT use this product near water, for example, near a bath tub, wash bowl, kitchen sink
or washing machine, in a wet basement or near a swimming pool.
2 Avoid using this product during an electrical storm. There may be a remote risk of electric
shock from lightning.
3 DO NOT use this product to report a gas leak in the vicinity of the leak.
4 Use only the power cord provided with the machine.
76
Safety and Legal
Important safety instructions
A
1 Read all of these instructions.
2 Save them for later reference.
3 Follow all warnings and instructions marked on the product.
4 Unplug this product from the wall outlet before cleaning the inside of the machine. Do not use
liquid or aerosol cleaners. Use a damp cloth for cleaning.
5 Do not use this product near water.
6 Do not place this product on an unstable cart, stand, or table. The product may fall, causing
serious damage to the product.
7 Slots and openings in the cabinet and the back or bottom are provided for ventilation. To
ensure reliable operation of the product and to protect it from overheating, these openings
must not be blocked or covered. The openings should never be blocked by placing the product
on a bed, sofa, rug, or other similar surface. This product should never be placed near or over
a radiator or heater. This product should never be placed in a built-in installation unless proper
ventilation is provided.
8 This product should be operated from the type of power source indicated on the label. If you
are not sure of the type of power available, call your dealer or local power company.
9 Use only the power cord supplied with this machine.
10 Do not allow anything to rest on the power cord. Do not place this product where people can
walk on the cord.
11 If an extension cord is used with this product, make sure that the total ampere ratings of the
products plugged into the extension cord do not exceed the extension cord ampere rating.
Also, make sure that the total of all products plugged into the AC power outlet does not exceed
15 amperes (USA only).
12 Do not place anything in front of the machine that will block received faxes. Do not place
anything in the path of received faxes.
13 Wait until pages have exited the machine before picking them up.
14 Never push objects of any kind into this product through cabinet slots, since they may touch
dangerous voltage points or short out parts resulting in the risk of fire or electric shock. Never
spill liquid of any kind on the product. Do not attempt to service this product yourself because
opening or removing covers may expose you to dangerous voltage points and other risks and
may void your warranty. Refer all servicing to a Brother Authorized Service Center. For the
location of your nearest Brother Authorized Service Center, please call the following:
In USA: 1-800-284-4357
In Canada: 1-877-BROTHER
(See Brother numbers on page i.)
15 Unplug this product from the AC power outlet and refer all servicing to Brother Authorized
Service Personnel under the following conditions:
„ When the power cord is damaged or frayed.
„ If liquid has been spilled into the product.
77
A
„ If the product has been exposed to rain or water.
„ If the product does not operate normally when the operating instructions are followed,
adjust only those controls that are covered by the operating instructions. Improper
adjustment of other controls may result in damage and will often require extensive work by
a qualified technician to restore the product to normal operation.
„ If the product has been dropped or the cabinet has been damaged.
„ If the product exhibits a distinct change in performance, indicating a need for service.
16 To protect your product against power surges, we recommend the use of a power protection
device (Surge Protector).
17 To reduce the risk of fire, electric shock and injury to people, note the following:
„ Do not use this product near appliances that use water, a swimming pool, or in a wet
basement.
„ Do not use the machine during an electrical storm (there is the remote possibility of an
electrical shock) or to report a gas leak in the vicinity of the leak.
18 Caution - To reduce the risk of fire, use only No.26 AWG or larger telecommunication line cord.
Standard telephone and FCC Notices (These notices are in effect
on models sold and used in the United States only.)
When programming emergency numbers or making test calls to emergency numbers:
„ Remain on the line and briefly explain to the dispatcher the reason for the call before hanging
up.
„ Perform these activities in the off-peak hours, such as early morning or late evening.
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the
ACTA. On the backside of this equipment is a label that contains, among other information, a
product identifier in the format US: AAAEQ##TXXXX. If requested, this number must be provided
to the telephone company.
You may safely connect this equipment to the telephone line by means of a standard modular jack,
USOC RJ11C.
A plug and jack used to connect this equipment to the premises wiring and telephone network
must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A
compliant telephone cord and modular plug is provided with this product. It is designed to be
connected to a compatible modular jack that is also compliant. See installation instructions for
details.
The REN is used to determine the number of devices that may be connected to a telephone line.
Excessive RENs on a telephone line may result in the devices not ringing in response to an
incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be
certain of the number of devices that may be connected to a line, as determined by the total RENs,
contact the local telephone company. For products approved after July 23, 2001, the REN for this
product is part of the product identifier that has the format US:AAAEQ##TXXXX.The digits
represented by ## are the REN without a decimal point (e.g., 06 is a REN of 0.6). For earlier
products, the REN is separately shown on the label.
78
A
Safety and Legal
If this equipment causes harm to the telephone network, the telephone company will notify you in
advance that temporary discontinuance of service may be required. But if advance notice isn't
practical, the telephone company will notify the customer as soon as possible. Also, you will be
advised of your right to file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations or procedures
that could affect the operation of the equipment. If this happens the telephone company will
provide advance notice in order for you to make necessary modifications to maintain uninterrupted
service.
If trouble is experienced with this equipment, for repair or warranty information, please contact
Brother Customer Service. (See Brother numbers on page i.) If the equipment is causing harm to
the telephone network, the telephone company may request that you disconnect the equipment
until the problem is resolved.
Connection to party line service is subject to state tariffs. Contact the state public utility
commission, public service commission or corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line, ensure the
installation of this equipment does not disable your alarm equipment. If you have questions about
what will disable alarm equipment, call your telephone company or a qualified installer.
If you are not able to solve a problem with your machine, call Brother Customer Service. (See
Brother numbers on page i.)
WARNING
For protection against the risk of electrical shock, always disconnect all cables from the wall
outlet before servicing, modifying or installing the equipment.
This equipment may not be used on coin service lines provided by the telephone company or
connected to party lines.
Brother cannot accept any financial or other responsibilities that may be the result of your use
of this information, including direct, special or consequential damages. There are no warranties
extended or granted by this document.
This machine has been certified to comply with FCC standards, which are applied to the USA
only.
A
79
Federal Communications Commission (FCC) Declaration of
Conformity (USA only)
Responsible Party:
A
Brother International Corporation
100 Somerset Corporate Boulevard
Bridgewater, NJ 08807-0911 USA
TEL: (908) 704-1700
declares, that the products
Product Name: MFC-230C
comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
„ Reorient or relocate the receiving antenna.
„ Increase the separation between the equipment and receiver.
„ Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
„ Call the dealer or an experienced radio/TV technician for help.
IMPORTANT
Changes or modifications not expressly approved by Brother Industries, Ltd. could void the
user's authority to operate the equipment.
Industry Canada Compliance Statement (Canada only)
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
80
A
Safety and Legal
Legal limitations for copying
A
Color reproductions of certain documents are illegal and may result in either criminal or civil
liability. This memorandum is intended to be a guide rather than a complete listing of every
possible prohibition. In case of doubt, we suggest that you check with counsel as to any particular
questionable documents.
The following documents issued by the United States/Canadian Government or any of its
Agencies may not be copied:
„ Money
„ Bonds or other certificates of indebtedness
„ Certificates of Deposit
„ Internal Revenue Stamps (canceled or uncanceled)
„ Selective Service or draft papers
„ Passports
„ United States/Canadian Postage Stamps (canceled or uncanceled)
„ Food Stamps
„ Immigration Papers
„ Checks or drafts drawn by Governmental agencies
„ Identifying badges or insignias
Copyrighted works cannot be copied. Sections of a copyrighted work can be copied for ‘fair use’.
Multiple copies would indicate improper use.
Works of art should be considered the equivalent of copyrighted works.
Licenses and Certificates of Title to motor vehicles may not be copied under certain
state/provincial laws.
A
81
Trademarks
The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
Multi-Function Link is a registered trademark of Brother International Corporation.
© 2007 Brother Industries, Ltd. All rights reserved.
Windows and Microsoft are registered trademarks of Microsoft in the U.S. and other countries.
Macintosh and TrueType are registered trademarks of Apple Computer, Inc.
Nuance, the Nuance logo, PaperPort and ScanSoft are trademarks or registered trademarks of
Nuance Communications, Inc. or its affiliates in the United States and/or other countries.
Presto! PageManager is a registered trademark of NewSoft Technology Corporation.
Microdrive is a trademark of International Business Machine Corporation.
PictBridge is a trademark.
FaceFilter Studio is a trademark of Reallusion, Inc.
Each company whose software title is mentioned in this manual has a Software License
Agreement specific to its proprietary programs.
All other brand and product names mentioned in this User's Guide and the Software User's
Guide are registered trademarks of their respective companies.
82
A
B
Troubleshooting and Routine
Maintenance
B
Troubleshooting
B
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother
Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at
http://solutions.brother.com.
If you are having difficulty with your machine
B
Printing
Difficulty
Suggestions
No printout
Check the interface cable connection on both the machine and your computer.
(See the Quick Setup Guide.)
Check that the machine is plugged in and that the On/Off key is on.
One or more ink cartridges are empty. (See Replacing the ink
cartridges on page 94.)
Check to see if the LCD is showing an error message. (See Error
messages on page 88.)
Check that the correct printer driver has been installed and chosen.
Make sure the machine is online. Click Start and then Printers and Faxes.
Right-click and choose ‘Brother MFC-XXXX (where XXXX is your model name)’,
and make sure that ‘Use Printer Offline’ is unchecked.
Poor print quality
Check the print quality. (See Checking the print quality on page 99.)
Make sure that the Printer Driver or Paper Type setting in the menu matches the
type of paper you are using. (See Printing in the Software User's Guide on the
CD-ROM and Paper Type on page 18.)
Make sure that your ink cartridges are fresh. The following may cause ink to clog:
„ The expiration date written on the cartridge package has passed. (Cartridges
stay usable for up to two years if kept in their original packaging.)
„ The ink cartridge was in your machine over six months.
„ The ink cartridge may not have been stored properly before use.
Try using the recommended types of paper. (See Acceptable paper and other
media on page 9.)
The recommended environment for your machine is between 68° F to 91° F (20° C
to 33° C).
83
B
Printing (Continued)
Difficulty
Suggestions
White horizontal lines appear in text
or graphics.
Clean the print head. (See Cleaning the print head on page 98.)
Try using the recommended types of paper. (See Acceptable paper and other
media on page 9.)
The machine prints blank pages.
Clean the print head. (See Cleaning the print head on page 98.)
Characters and lines are stacked.
Check the printing alignment. (See Checking the print alignment on page 100.)
Printed text or images are skewed.
Make sure the paper is loaded properly in the paper tray and the paper side guide
is adjusted correctly. (See Loading paper and other media on page 13.)
Make sure the Jam Clear Cover is set properly.
Smudged stain at the top center of
the printed page.
Make sure the paper is not too thick or curled. (See Acceptable paper and other
media on page 9.)
Printing appears dirty or ink seems
to run.
Make sure you are using the proper types of paper. (See Acceptable paper and
other media on page 9.) Don't handle the paper until the ink is dry.
Stains appear on the reverse side
or at the bottom of the page.
Make sure the printer platen is not dirty with ink. (See Cleaning the machine printer
platen on page 97.)
Make sure you are using the paper support flap. (See Loading paper and other
media on page 13.)
The machine prints dense lines on
the page.
Check Reverse Order in the Basic tab of the printer driver.
The printouts are wrinkled.
In the printer driver Basic tab, click Settings, and uncheck Bi-Directional
Printing.
Cannot perform ‘2 in 1’ or ‘4 in 1’
printing.
Check that the paper size setting in the application and in the printer driver are the
same.
Print speed is too slow.
Try changing the printer driver setting. The highest resolution needs longer data
processing, sending and printing time. Try the other quality settings in the printer
driver Basic tab. Also, click the Settings tab, and make sure you uncheck Color
Enhance (True2Life®).
Turn the borderless feature off. Borderless printing is slower than normal printing.
(See Printing for Windows® or Printing and Faxing for Macintosh® in the Software
User's Guide on the CD-ROM.)
True2Life® is not working properly.
If the image data is not full color in your application (such as 256 color), True2Life®
will not work. Use at least 24 bit color data with the True2Life® feature.
Machine feeds multiple pages
Make sure the paper is loaded properly in the paper tray. (See Loading paper and
other media on page 13.)
Check that more than two types of paper are not loaded in the paper tray at any
one time.
Printed pages are not stacked
neatly.
Make sure you are using the paper support flap. (See Loading paper and other
media on page 13.)
Printed pages double feed and
cause a paper jam.
Make sure you pull out the paper support until it clicks and unfold the paper
support flap.
Machine does not print from Paint
Brush.
Try setting the Display setting to ‘256 colors.’
Machine does not print from Adobe
Illustrator.
Try to reduce the print resolution. (See Printing for Windows® or Printing and
84
Faxing for Macintosh® in the Software User's Guide on the CD-ROM.)
Troubleshooting and Routine Maintenance
Printing (Continued)
Difficulty
Suggestions
The machine cannot print full pages
of a document.
Reduce the printing resolution. (See Printing for Windows® or Printing and Faxing
Out of Memory message occurs.
for Macintosh® in the Software User's Guide on the CD-ROM.)
Reduce the complexity of your document and try again. Reduce the graphic
quality or the number of font sizes within your application software.
Printing Received Faxes
Difficulty
Suggestions
Condensed print and white streaks
across the page or the top and
bottom of sentences are cut off.
You probably had a bad connection, with static or interference on the telephone
line. Ask the other party to send the fax again.
Vertical black lines when receiving.
The sender's scanner may be dirty. Ask the sender to make a copy to see if the
problem is with the sending machine. Try receiving from another fax machine.
Received color fax prints only in
black and white.
Replace the color ink cartridges that are empty or nearly empty, and then ask the
other person to send the color fax again. (See Replacing the ink
cartridges on page 94.)
Left and Right margins are cut off or
a single page is printed on two
pages.
Turn on Auto Reduction. (See Printing a reduced incoming fax on page 33.)
Telephone Line or Connections
Difficulty
Suggestions
Dialing does not work. (No dial
tone)
Check that the machine is plugged in and switched on.
Check all line cord connection.
Change Tone/Pulse setting. (See Quick Setup Guide.)
Send a fax manually and wait to hear the fax receiving tones before you press
Black Start or Color Start. (See Sending a fax manually on page 29)
The machine does not answer
when called.
Make sure the machine is in the correct receiving mode for your setup. (See
Receive modes on page 30.) Check for a dial tone. If possible, call your machine
to hear it answer. If there is still no answer, check the telephone line cord
connection. If there is no ringing when you call your machine, ask your telephone
company to check the line.
Receiving Faxes
Difficulty
Suggestions
Cannot receive a fax
Make sure the machine is in the correct receiving mode for your setup. (See
Receive modes on page 30.)
If you often have interference on the telephone line, try changing the menu setting
of Compatibility to Basic. (See Telephone line interference on page 94.)
85
B
Sending Faxes
Difficulty
Cannot send a fax
Suggestions
Make sure that the Fax
key is illuminated. (See Entering Fax
mode on page 24.)
Ask the other party to check that the receiving machine has paper.
Print the Transmission Verification Report and check for an error. (See
Reports on page 48.)
Transmission Verification Report
says ‘Result:NG’ or
‘Result:ERROR’.
There is probably temporary noise or static on the line. Try sending the fax again.
If you send a PC FAX message and get ‘Result:NG’ on the Transmission
Verification Report, your machine may be out of memory. If the problem continues,
ask the telephone company to check your telephone line.
If you often get transmission errors due to possible interference on the telephone
line, try changing the menu setting of Compatibility to Basic. (See Telephone line
interference on page 94.)
Poor fax send quality.
Try changing your resolution to Fine or S.Fine. Make a copy to check your
machine's scanner operation. If the copy quality is not good, clean the scanner.
(See Cleaning the scanner on page 97.)
Handling Incoming Calls
Difficulty
Suggestions
The machine ‘Hears’ a voice as a
CNG Tone.
If Easy Receive is set to on, your machine is more sensitive to sounds. It may
mistakenly interpret certain voices or music on the line as a fax machine calling
and respond with fax receiving tones. Deactivate the machine by pressing
Stop/Exit. Try avoiding this problem by turning Easy Receive to off. ( See Easy
Receive on page 32.)
Sending a Fax Call to the machine.
If you answered at the machine, press Black Start and hang up at once. If you
answered on an external or extension telephone, press your Fax Receive Code
(default setting is l51). When your machine answers, hang up.
Custom features on a single line.
If you have Call Waiting, Call Waiting/Caller ID, Voice Mail, an alarm system or
other custom feature on a single telephone line with your machine, it may create
a problem sending or receiving faxes.
For example: If you subscribe to Call Waiting or some other custom service and
it signal comes through the line while your machine is sending or receiving a fax,
the signal can temporarily interrupt or disrupt the faxes. Brother's ECM feature
should help overcome this problem. This condition is related to the telephone
system industry and is common to all devices that send and receive information
on a single, shared line with custom features. If avoiding a slight interruption is
crucial to your business, a separate telephone line with no custom features is
recommended.
Menu Setting Difficulties
Difficulty
Suggestions
The machine beeps when you try to
access the Setup Receive menu.
If the Fax
key is not illuminated, press it to turn on Fax mode. The Setup
Receive setting is available only when the machine is in Fax mode.
86
Troubleshooting and Routine Maintenance
Copying Difficulties
Difficulty
Cannot make a copy
Suggestions
Make sure that the Copy
key is illuminated. (See Entering Copy
mode on page 50.)
Vertical streaks appear in copies
If you see vertical streaks on copies, clean the scanner. (See Cleaning the
scanner on page 97.)
Scanning Difficulties
Difficulty
Suggestions
TWAIN/WIA errors appear when
starting to scan.
Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In
PaperPort™ 11SE with OCR, click File, Scan and choose the Brother
TWAIN/WIA driver.
Software Difficulties
Difficulty
Suggestions
Cannot install software or print
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
‘Device Busy’
Make sure the machine is not showing an error message on the LCD.
PhotoCapture Center® Difficulties
Difficulty
Suggestions
Removable Disk does not work
properly.
1
Have you installed the Windows® 2000 update? If not, do the following:
1) Unplug the USB cable.
2) Install the Windows® 2000 update using one of the following methods.
„ Install MFL-Pro Suite from the CD-ROM. (See the Quick Setup
Guide.)
„ Download the latest service pack from the Microsoft Web site.
3) Wait about 1 minute after you restart the PC, and then connect the USB
cable.
Cannot access Removable Disk
from Desktop icon.
2
Take out the USB Flash memory drive and put it back in again.
3
If you have tried ‘Eject’ from within Windows®, take out the USB Flash memory
drive before you continue.
4
If an error message appears when you try to eject the USB Flash memory
drive, it means the card is being accessed. Wait a while and then try again.
5
If all of the above do not work, turn off your PC and machine, and then turn
them on again. (You will have to unplug the power cord of the machine to turn
it off.)
Make sure that you have correctly inserted the USB Flash memory drive.
87
B
Error messages
B
As with any sophisticated office product, errors may occur. If this happens, your machine identifies
the error and shows an error message. The most common error messages are shown below.
You can correct most errors by yourself. If you need more help, the Brother Solutions Center offers
the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com.
Error Message
Cause
Action
Clean Unable
XX
The machine has a mechanical
problem.
Open the scanner cover and remove any foreign
objects inside the machine. If the error message
continues, see Transferring your faxes or Fax
Journal report on page 91 before disconnecting
the machine so you will not lose any important
messages. Then, disconnect the machine from
the power for several minutes and then
reconnect it.
—OR—
A foreign objects such as a clip or
ripped paper is in the machine.
Comm.Error
Poor telephone line quality caused
a communication error.
Send the fax again or connect the machine to
another telephone line. If the problem continues,
call the telephone company and ask them to
check your telephone line.
Cover is Open
The scanner cover is not closed
completely.
Lift the scanner cover and then close it again.
The ink cartridge cover is not
completely closed.
Firmly close the ink cartridge cover until it clicks.
Data Remaining Print data is left in the machine's
memory.
Disconnected
Re-start printing from your computer.
Print data is left in the machine's
memory. The USB cable was
unplugged while the computer was
sending the data to the machine.
Press Stop/Exit. The machine will cancel the job
and clear it from the memory. Try to print again.
The other person or other person's
fax machine stopped the call.
Try to send or receive again.
DR Mode in Use The machine is set to Distinctive
Ring mode. You cannot change the
Receive Mode from Manual to
another mode.
Set Distinctive Ring to off. (See Turning off
Distinctive Ring on page 36.)
High Temperature The print head is too warm.
Allow the machine to cool down.
Hub is Unusable. A Hub or USB Flash memory drive
with Hub has been connected to the
USB direct interface.
A Hub or USB Flash memory drive with Hub are
not supported. Unplug the device from the USB
direct interface.
88
Troubleshooting and Routine Maintenance
Error Message
Cause
Action
Init Unable
XX
The machine has a mechanical
problem.
Open the scanner cover and remove any foreign
objects inside the machine. If the error message
continues, see Transferring your faxes or Fax
Journal report on page 91 before disconnecting
the machine so you will not lose any important
messages. Then, disconnect the machine from
the power for several minutes and then
reconnect it.
—OR—
A foreign object such as a clip or
ripped paper is in the machine.
Ink Empty
One or more of the ink cartridges is
empty. The machine will stop all
print operations. While memory is
available, black and white faxes will
be stored in the memory. If a
sending machine has a color fax,
the machine's ‘handshake’ will ask
that the fax be sent as black and
white. If the sending machine has
the ability to convert it, the color fax
will be stored in the memory as a
black and white fax.
Replace the empty ink cartridges. (See
Replacing the ink cartridges on page 94.)
Low Temperature
The print head is too cold.
Allow the machine to warm up.
Near Empty
One or more of the ink cartridges
are running out of ink. If a sending
machine has a color fax, the
machine's ‘handshake’ will ask that
the fax be sent as black and white.
If the sending machine has the
ability to convert it, the color fax will
be received into memory as a black
and white fax.
Order a new ink cartridge. (See Ordering
accessories and supplies on page iii.)
No Caller ID
There is no incoming call history.
You did not receive calls or you
have not subscribed to the Caller ID
service from your telephone
company.
If you want to use the Caller ID feature call your
telephone company. (See Caller ID on page 37.)
No Cartridge
An ink cartridge is not installed
properly.
Take out the ink cartridge and put it in again
seating it properly. (See Replacing the ink
cartridges on page 94.)
No File
The USB Flash memory drive in the
USB direct interface does not
contain a .JPG file.
Put the correct USB Flash memory drive into the
USB direct interface again.
No Paper Fed
The machine is out of paper or
paper is not properly loaded in the
paper tray.
Do one of the following:
B
„ Refill the paper in the paper tray, and then
press Black Start or Color Start.
„ Remove the paper and load it again and then
press Black Start or Color Start.
The paper is jammed in the
machine.
See Printer jam or paper jam on page 92.
89
Error Message
Cause
Action
No Response/Busy The number you dialed does not
answer or is busy.
Verify the number and try again.
Not Registered You tried to access a Speed Dial
number that is not programmed.
Set up the Speed Dial number. (See Storing
Speed Dial numbers on page 45.)
Out of Memory
The machine's memory is full.
Fax sending or copy operation in progress
Press Stop/Exit and wait until the other
operations in progress finish and then try again.
Printing operation in progress
Reduce print resolution. (For details, see
Printing for Windows® or Printing and Faxing for
Macintosh ® in the Software User's Guide on the
CD-ROM.)
Paper Jam
Paper is jammed in the machine.
Remove the Jam Clear Cover (at the back of the
machine) and pull out the jammed paper. See
Printer jam or paper jam on page 92.
Print Unable
XX
The machine has a mechanical
problem.
Open the scanner cover and remove any foreign
objects inside the machine. If the error message
continues, see Transferring your faxes or Fax
Journal report on page 91 before disconnecting
the machine so you will not lose any important
messages. Then, disconnect the machine from
the power for several minutes and then
reconnect it.
—OR—
A foreign object such as a clip or
ripped paper is in the machine.
Scan Unable XX The machine has a mechanical
problem.
—OR—
A foreign object such as a clip or
ripped paper is in the machine.
Open the scanner cover and remove any foreign
objects inside the machine. If the error message
continues, see Transferring your faxes or Fax
Journal report on page 91 before disconnecting
the machine so you will not lose any important
messages. Then, disconnect the machine from
the power for several minutes and then
reconnect it.
Wrong Paper Size Paper is not the correct size.
Load the correct size of paper (Letter, Legal or
A4), and then press Black Start or Color Start.
Unusable Device
A broken device has been
Disconnect device connected to the USB direct
from front
interface.
connector.
Turn the machine
off & on
by pressing
On/Off button on
control panel.
Unplug the device from the USB direct interface,
then press On/Off to turn the machine off and
then on again.
90
Troubleshooting and Routine Maintenance
Error Message
Cause
Action
Unusable Device
Please Disconnect
USB Device.
A USB device or USB Flash
memory drive that is not supported
has been connected to the USB
direct interface.
Unplug the device from the USB direct interface.
For more information, visit us at
http://solutions.brother.com.
Transferring your faxes or Fax
Journal report
If the LCD shows:
Clean Unable XX
Init Unable XX
Print Unable XX
Scan Unable XX
We recommend transferring your faxes to
another fax machine. (See Transferring faxes
to another fax machine on page 91.)
Transferring faxes to another fax
machine
If you have not set up your Station ID, you
cannot enter fax transfer mode. (See Setting
your station ID in the Quick Setup Guide.)
a
b
Press Menu, 9, 0, 1.
Do one of the following:
„ If the LCD shows No Data, there
are no faxes left in the machine's
memory.
You can also transfer the Fax Journal report
to see if there are any faxes you need to
transfer. (See Transferring faxes to another
fax machine on page 91.)
Press Stop/Exit.
„ If the LCD shows Enter Fax No.,
enter the fax number to which faxes
will be forwarded.
Note
If there is an error message on the
machine's LCD, after the faxes have been
transferred, disconnect the machine from
the power source for several minutes, and
then reconnect it.
B
B
c
Press Black Start.
Transferring Fax Journal report to
another fax machine
B
If you have not set up your Station ID, you
cannot enter fax transfer mode. (See Setting
your station ID in the Quick Setup Guide.)
a
b
Press Menu 9, 0, 2.
c
Press Black Start.
Enter the fax number to which Fax
Journal report will be forwarded.
B
91
Printer jam or paper jam
B
d
Take out the jammed paper depending on
where it is jammed in the machine.
a
Pull the paper tray (1) out of the
machine.
Remove the Jam Clear Cover (1) from
the back of the machine. Pull the
jammed paper out of the machine.
1
1
b
Pull out the jammed paper (1).
CAUTION
DO NOT place the jam clear cover face
down as shown in the illustration. You may
damage the cover and cause paper jams.
1
c
Reset the machine by lifting the scanner
cover from the front of the machine and
then close it.
„ If you cannot remove the jammed
paper from the front of the machine,
or the error message still appears on
the LCD after you have removed the
jammed paper, please go to the next
step.
e
92
Put the Jam Clear Cover back on.
Make sure the cover is set properly.
Troubleshooting and Routine Maintenance
f
g
Lift the scanner cover to release the
lock (1). Gently push the scanner cover
support down (2) and close the scanner
cover (3).
h
Push the paper tray firmly back into the
machine. While holding the paper tray in
place, pull out the paper support until it
clicks and unfold the paper support flap.
Lift the scanner cover (1) from the front
side of the machine until it locks
securely into the open position.
Make sure that there is no jammed
paper left in the corners of the machine.
1
Note
Make sure you pull out the paper support
until it clicks.
Note
If the paper is jammed under the print
head, unplug the machine from the power
source, and then move the print head to
take out the paper.
B
93
Dial Tone
B
Replacing the ink cartridges
Setting the dial tone to Detection will shorten
the dial detect pause.
a
b
c
Press Menu, 0, 5.
Press a or b to choose Detection or
No Detection.
Press OK.
Press Stop/Exit.
Telephone line interference
If you are having problems sending or
receiving a fax due to possible interference
on the telephone line, we recommend that
you adjust the Equalization for compatibility
to reduce the modem speed for fax
operations.
a
b
Press a or b to choose Normal (or
Basic).
„ Normal sets the modem speed at
14400 bps. (Default)
Press OK.
Press Stop/Exit.
Note
When you change the compatibility to
Basic, the ECM feature is only available
for color fax sending.
94
B
Your machine is equipped with an ink dot
counter. The ink dot counter automatically
monitors the level of ink in each of the 4
cartridges. When the machine detects an ink
cartridge is running out of ink, the machine
will tell you with a message on the LCD.
The LCD will tell you which ink cartridge is low
or needs replacing. Be sure to follow the LCD
prompts to replace the ink cartridges in the
correct order.
Even though the machine tells you that an ink
cartridge is empty, there will be a small
amount of ink left in the ink cartridge. It is
necessary to keep some ink in the ink
cartridge to prevent air from drying out and
damaging the print head assembly.
a
Open the ink cartridge cover.
If one or more ink cartridges are empty,
for example Black, the LCD shows
Ink Empty Black and
Replace Ink.
b
Pull the lock release lever down and
take out the ink cartridge for the color
shown on the LCD.
Press Menu, 2, 0, 2.
„ Basic reduces the modem speed to
9600 bps. Unless interference is a
recurring problem on your telephone
line, you may prefer to use it only
when needed.
c
Routine maintenance
B
B
Troubleshooting and Routine Maintenance
c
Open the new ink cartridge bag for the
color shown on the LCD, and then take
out the ink cartridge.
d
Remove the protective yellow cap (1).
f
Lift each lock release lever and push it
until it clicks, and then close the ink
cartridge cover.
g
The machine will automatically reset the
ink dot counter.
1
Improper Setup
DO NOT touch the area shown in the
illustration below.
Note
• If you replaced an ink cartridge before the
LCD shows Near Empty or Ink Empty,
the LCD will ask you to verify that it was a
brand new one. (For example,
Did You Change Blck?) For each
new cartridge you installed, press 1 (Yes)
to automatically reset the ink dot counter
for that color. If the ink cartridge you
installed is not a brand new one, be sure
to press 2 (No).
• If the LCD shows No Cartridge after
you install the ink cartridge, check that the
ink cartridges are installed properly.
Note
If the protective yellow caps come off
when you open the bag, the cartridge will
not be damaged.
e
Each color has its own correct position.
Insert the ink cartridge in the direction of
the arrow on the label.
M
WARNING
If ink gets in your eyes, wash them out with
water at once and call a doctor if you are
concerned.
B
brother
95
CAUTION
DO NOT take out ink cartridges if you do
not need to replace them. If you do so, it
may reduce the ink quantity and the
machine will not know the quantity of ink left
in the cartridge.
DO NOT touch the cartridge insertion slots.
If you do so, the ink may stain your skin.
Cleaning the outside of the
machine
CAUTION
Use neutral detergents. Cleaning with
volatile liquids such as thinner or benzine
will damage the outside surface of the
machine.
If ink stains your skin or clothing, wash with
soap or detergent at once.
DO NOT use cleaning materials that
contain ammonia.
If you mix the colors by installing an ink
cartridge in the wrong position, clean the
print head several times after correcting the
cartridge installation.
DO NOT use isopropyl alcohol to remove
dirt from the control panel. It may crack the
panel.
Once you open an ink cartridge, install it in
the machine and use it up within six months
of installation. Use unopened ink cartridges
by the expiration date written on the
cartridge package.
Clean the outside of the machine as
follows:
a
DO NOT dismantle or tamper with the ink
cartridge, this can cause the ink to leak out
of the cartridge.
Brother strongly recommends that you do
not refill the ink cartridges provided with
your machine. We also strongly
recommend that you continue to use only
Genuine Brother Brand replacement ink
cartridges. Use or attempted use of
potentially incompatible ink and/or
cartridges in the Brother machine may
cause damage to the machine and/or may
result in unsatisfactory print quality. Our
warranty coverage does not apply to any
problem that is caused by the use of
unauthorized third party ink and/or
cartridges. To protect your investment and
obtain premium performance from the
Brother machine, we strongly recommend
the use of Genuine Brother Supplies.
96
B
Pull the paper tray (1) completely out of
the machine.
1
b
Wipe the outside of the machine with a
soft cloth to remove dust.
c
Lift the output paper tray cover and
remove anything that is stuck inside the
paper tray.
B
Troubleshooting and Routine Maintenance
d
Cleaning the machine printer
platen
Wipe the inside and outside of the paper
tray with a soft cloth to remove dust.
B
WARNING
Unplug the machine from the AC power
outlet before cleaning the printer platen (1).
e
If ink is scattered on or around the printer
platen, wipe it off with a soft, dry, lint-free
cloth.
Close the output paper tray cover and
put the paper tray firmly back in the
machine.
Cleaning the scanner
a
Lift the document cover (1). Clean the
scanner glass (2) and the white
plastic (3) with a soft lint-free cloth
moistened with a non-flammable glass
cleaner.
a
Using both hands, use the plastic tabs
on both sides of the machine to lift the
scanner cover until it locks securely into
the open position.
b
Clean the machine printer platen (1).
B
1
3
1
2
B
97
Cleaning the paper pick-up
roller
a
Pull the paper tray completely out of the
machine.
b
Unplug the machine from the AC power
outlet and remove the Jam Clear
Cover (1).
c
Clean the Paper Pick-up Roller (1) with
isopropyl alcohol on a cotton swab.
B
1
1
d
Put the Jam Clear Cover back on.
Make sure the cover is set properly.
e
Put the paper tray firmly back in the
machine.
f
Re-connect the power cord.
Cleaning the print head
CAUTION
DO NOT place the jam clear cover face
down as shown in the illustration. You may
damage the cover and cause paper jams.
To maintian print quality, the machine will
automatically clean the print head. You can
start the cleaning process manually if there is
a print quality problem.
Clean the print head and ink cartridges if you
get a horizontal line in the text or graphics on
your printed pages. You can clean Black only,
three colors at a time
(Yellow/Cyan/Magenta), or all four colors at
once.
Cleaning the print head consumes ink.
Cleaning too often uses ink unnecessarily.
CAUTION
DO NOT touch the print head. Touching the
print head may cause permanent damage
and may void the print head's warranty.
a
98
Press Ink.
B
Troubleshooting and Routine Maintenance
b
Press a or b to choose Cleaning.
Press OK.
c
Press a or b to choose Black, Color
or All.
Press OK.
The machine cleans the print head.
When cleaning is finished, the machine
will go back to standby mode
automatically.
„ If you can see missing short lines as
shown below, press 2 to choose No.
OK
g
Note
The LCD asks you if the print quality is
OK for black and three colors.
Black OK?
If you clean the print head at least five
times and the print has not improved, call
Brother Customer Service (See Brother
numbers on page i).
1.Yes 2.No
Press 1 (Yes) or 2 (No).
h
Checking the print quality
Poor
The LCD asks you if you want to start
cleaning.
B
Start Cleaning?
If faded or streaked colors and text appear on
your output, some of the nozzles may be
clogged. You can check this by printing the
Print Quality Check Sheet and looking at the
nozzle check pattern.
a
b
Press Ink.
Press a or b to choose Test Print.
Press OK.
c
Press a or b to choose
Print Quality.
Press OK.
d
Press Color Start.
The machine begins printing the Print
Quality Check Sheet.
e
Check the quality of the four color blocks
on the sheet.
1.Yes 2.No
Press 1 (Yes).
The machine starts cleaning the print
head.
i
After cleaning is finished, press
Color Start.
The machine starts printing the Print
Quality Check Sheet again and then
returns to step e.
Is Quality OK?
B
1.Yes 2.No
f
Do one of the following:
„ If all lines are clear and visible, press
1 to choose Yes, and go to step j.
99
j
Press Stop/Exit.
If you repeat this procedure at least five
times and the print quality is still poor,
replace the ink cartridge for the clogged
color.
After replacing the ink cartridge, check
the print quality. If the problem still
exists, repeat the cleaning and test print
procedures at least five times for the
new ink cartridge. If ink is still missing,
call Brother Customer Service (see
Brother numbers on page i).
Checking the print alignment
You may need to adjust the print alignment
after transporting the machine if your printed
text becomes blurred or images become
faded.
a
b
Press a or b to choose Test Print.
Press OK.
c
Press a or b to choose Alignment.
Press OK.
d
Press Black Start or Color Start.
The machine starts printing the
Alignment Check Sheet.
CAUTION
DO NOT touch the print head. Touching the
print head may cause permanent damage
and may void the print head's warranty.
Press Ink.
Is Alignment OK?
1.Yes 2.No
Note
e
„ If the number 5 sample of both the
600 dpi and 1200 dpi test prints are
the best matches, press 1 (Yes) to
finish the Alignment Check, and go to
step h.
i
When a print head
nozzle is clogged
the printed
sample looks like
this.
Check the 600 dpi and 1200 dpi test
prints to see if number 5 most closely
matches number 0.
After the print
head nozzle is
cleaned, the
horizontal lines
are gone.
„ If another test print number is a
better match for either 600 dpi or
1200 dpi, press 2 (No) to choose it.
f
For 600 dpi, press the number of the test
print that most closely matches the
number 0 sample (1-8).
600dpi Adjust
Select Best #5
g
For 1200 dpi, press the number of the
test print that most closely matches the
number 0 sample (1-8).
1200dpi Adjust
Select Best #5
h
100
Press Stop/Exit.
B
Troubleshooting and Routine Maintenance
Checking the ink volume
B
Machine Information
B
You can check the ink that is left in the
cartridge.
Checking the serial number
a
b
You can see the machine’s serial number on
the LCD.
c
d
Press Ink.
Press a or b to choose Ink Volume.
Press OK.
The LCD shows the ink volume.
a
Press Menu, 6, 1.
1.Serial No.
Press a or b to choose the color you
want to check.
Press Stop/Exit.
B
XXXXXXX
b
Press Stop/Exit.
Note
You can check the ink volume from your
computer. (See Printing for Windows® or
Printing and Faxing for Macintosh® in the
Software User's Guide on the CD-ROM.)
B
101
Packing and shipping
the machine
c
B
Install the yellow protective part, lift each
lock release lever and push it until it
clicks, and then close the ink cartridge
cover.
When you transport the machine, use the
packing materials that came with your
machine. If you do not pack the machine
properly, you could void your warranty.
CAUTION
It is important to allow the machine to ‘park’
the print head after a print job. Listen
carefully to the machine before unplugging
it to make sure that all mechanical noise
has stopped. Not allowing the machine to
finish this parking process may lead to print
problems and possible damage to the print
head.
a
b
102
Open the ink cartridge cover.
Pull the lock release levers down and
take out all the ink cartridges. (See
Replacing the ink
cartridges on page 94.)
CAUTION
If you are not able to find the yellow
protective parts, DO NOT remove the ink
cartridges before shipping. It is essential
that the machine be shipped with either the
yellow protective parts or the ink cartridges
in position. Shipping without them will
cause damage to your machine and may
void your warranty.
d
Unplug the machine from the telephone
wall jack and take the telephone line
cord out of the machine.
e
Unplug the machine from the AC power
outlet.
f
Using both hands, use the plastic tabs
on both sides of the machine to lift the
scanner cover until it locks securely into
the open position. Then unplug the
interface cable from the machine, if it is
connected.
Troubleshooting and Routine Maintenance
g
Lift the scanner cover (1) to release the
lock. Gently push the scanner cover
support down (2) and close the scanner
cover (3).
i
Pack the printed materials in the original
carton as shown below. Do not pack the
used ink cartridges in the carton.
Note
If you are returning your machine to
Brother as part of the Exchange Service,
pack only the machine. Keep all separate
parts and printed materials to use with
your ‘Exchange’ machine.
h
Wrap the machine in the bag and put it
in the original carton with the original
packing material.
j
Close the carton and tape it shut.
B
103
C
Menu and Features
On-screen
programming
C
Menu keys
C
Your machine is designed to be easy to use
with LCD on-screen programming using the
menu keys. User-friendly programming helps
you take full advantage of all the menu
selections your machine has to offer.
Access the menu.
Since your programming is done on the LCD,
we have created step-by-step on-screen
instructions to help you program your
machine. All you need to do is follow the
instructions as they guide you through the
menu selections and programming options.
Menu table
Go to the next menu level.
Accept an option.
Go back to the previous menu
level.
Delete an incorrect letter when
you need to enter text into the
machine.
C
You can program your machine without the
User’s Guide by using the Menu table that
begins on page 104. These pages list the
menu selections and options.
Scroll through the current menu
level.
Press Menu followed by the menu numbers
to program your machine.
Go back to the previous menu
level.
For example, to set beeper volume to Low.
a
b
c
d
Exit the menu.
Press Menu, 1, 4, 2.
Press a or b to choose Low.
To access the menu mode:
Press OK.
a
b
Press Stop/Exit.
Memory storage
Even if there is a power failure, you will not
lose your menu settings because they are
stored permanently. Temporary settings
(such as Contrast, Overseas mode, and so
on) will be lost. You may have to reset the
date and time.
C
Press Menu.
Choose an option.
„ Press 1 for General Setup menu.
„ Press 2 for Fax menu.
„ Press 3 for Copy menu.
„ Press 0 for Initial Setup.
You can scroll more quickly through
each menu level by pressing a or b for
the direction you want.
104
C
Menu and Features
c
Press OK when that option appears on
the LCD.
The LCD will then show the next menu
level.
d
Press a or b to scroll to your next menu
selection.
e
Press OK.
When you finish setting an option, the
LCD shows Accepted.
f
Press Stop/Exit.
C
105
Menu Table
C
The menu table will help you understand the menu selections and options that are found in the
machine's programs. The factory settings are shown in Bold with an asterisk.
Choose & OK
Choose & OK
to accept
to exit
Main Menu
Submenu
Menu Selections
Options
Descriptions
Page
1.General Setup
1.Mode Timer
—
0 Sec
Sets the time to return to
Fax mode.
18
Sets the type of paper in
the paper tray.
18
Sets the size of the paper
in the paper tray.
18
30 Secs
1 Min
2 Mins*
5 Mins
Off
2.Paper Type
—
Plain Paper*
Inkjet Paper
Brother Photo
Other Photo
Transparency
3.Paper Size
—
Letter*
Legal
A4
A5
4"x 6"
The factory settings are shown in Bold with an asterisk.
106
Menu and Features
Main Menu
Submenu
Menu Selections
Options
Descriptions
Page
1.General Setup
4.Volume
1.Ring
Off
Adjusts the ring volume.
19
Adjusts the volume level
of the beeper.
19
Adjusts the speaker
volume.
19
Changes for Daylight
Savings Time
automatically.
20
Customizes the On/Off
key to receive faxes even
in off mode.
17
Adjusts the contrast of the
LCD.
20
Sets the number of rings
before the machine
answers in Fax Only or
Fax/Tel mode.
32
Sets the F/T
pseudo/double-ring time
in Fax/Tel mode.
32
Receives fax messages
without pressing Start.
32
Allows you to answer all
calls at an extension or
external telephone and
use codes to turn the
machine on or off. You
can personalize these
codes.
42
Cuts the size of incoming
faxes.
33
(Continued)
C
Low
Med*
High
2.Beeper
Off
Low*
Med
High
3.Speaker
Off
Low
Med*
High
5.Auto Daylight
—
On
Off*
6.On/Off Setting
—
Fax Receive:On
Fax Receive:Off*
7.LCD Contrast —
Light
Dark*
2.Fax
1.Setup Receive
1.Ring Delay
(In Fax mode
only)
00
01
02
03
04*
2.F/T Ring Time
20 Sec*
30 Sec
40 Sec
70 Sec
3.Easy Receive
On*
Off
4.Remote Codes
On* ( l51, #51)
Off
5.Auto Reduction
On*
Off
The factory settings are shown in Bold with an asterisk.
107
Main Menu
Submenu
Menu Selections
Options
Descriptions
Page
2.Fax
2.Setup Send
1.Contrast
Auto*
27
(Continued)
(In Fax mode
only)
Changes the lightness or
darkness of faxes you
send.
Sets the default resolution
for outgoing faxes.
27
Sends a fax without using
the memory.
28
If you are having problems
sending faxes overseas,
set this to on.
28
Adjusts the scan area of
the scanner glass to the
size of the document.
25
Sets initial setup for
Transmission Verification
Report and Fax Journal.
47
Light
Dark
2.Fax Resolution
Standard*
Fine
S.Fine
Photo
3.Real Time TX
Next Fax Only
Off*
On
4.Overseas Mode
On
Off*
0.Scan Size
Letter*
A4
3.Report Setting
1.Transmission
On
On+Image
Off*
Off+Image
2.Journal Period
47
Off
Every 50 Faxes*
Every 6 Hours
Every 12 Hours
Every 24 Hours
Every 2 Days
Every 7 Days
4.Remaining Jobs
—
0.Miscellaneous 1.TX Lock
2.Compatibility
—
Checks which jobs are in
the memory and lets you
cancel chosen jobs.
26
—
Stops unauthorized users
from changing the
machine’s current
settings.
21
Normal*
Adjusts the equalization
for transmission
problems.
94
Basic
The factory settings are shown in Bold with an asterisk.
108
Menu and Features
Main Menu
Submenu
Menu Selections
Options
Descriptions
Page
2.Fax
0.Miscellaneous
3.Distinctive
Off*
35
(Continued)
(Continued)
Uses the Telephone
Company’s Distinctive
Ring subscriber service to
register the ring pattern
with the machine.
View or print a list of the
last 30 Caller IDs stored in
the memory.
37
Chooses the Copy
resolution for your type of
document.
52
Adjusts the brightness for
copies.
55
Adjusts the contrast for
copies.
55
Adjusts the amount of Red
in copies.
55
Set (On)
4.Caller ID
Display#
Print Report
3.Copy
1.Quality
—
Best
Fast
C
Normal*
2.Brightness
—
-nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
3.Contrast
—
-nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
4.Color Adjust 1.Red
R:- nnnno +
R:- nnnon +
R:- nnonn +*
R:- nonnn +
R:- onnnn +
2.Green
G:- nnnno +
G:- nnnon +
Adjusts the amount of
Green in copies.
G:- nnonn +*
G:- nonnn +
G:- onnnn +
3.Blue
B:- nnnno +
B:- nnnon +
Adjusts the amount of
Blue in copies.
B:- nnonn +*
B:- nonnn +
B:- onnnn +
The factory settings are shown in Bold with an asterisk.
109
Main Menu
Submenu
Menu Selections
Options
Descriptions
Page
4.PhotoCapture
1.Print Quality
—
Normal
Choose the print quality.
63
2.Paper Type
—
Choose the paper and
print size.
63
Choose the paper size.
63
Choose the print size.
(Appears when A4 or
Letter is chosen in the
Paper Size menu.)
63
Adjusts the brightness.
63
Adjusts the contrast.
63
Crops the image around
the margin to fit the paper
size or print size. Turn this
feature off if you want to
print whole images or
prevent unwanted
cropping.
64
Expands the printable
area to fit the edges of the
paper.
64
Photo*
Plain Paper
Inkjet Paper
Brother Photo
Other Photo*
3.Paper Size
—
Letter
A4
4"x 6"*
5"x 7"
4.Print Size
—
4"x 3"
5"x 3.5"
6"x 4"*
7"x 5"
8"x 6"
5.Brightness
—
- nnnno +
- nnnon +
- nnonn +*
- nonnn +
- onnnn +
6.Contrast
—
- nnnno +
- nnnon +
- nnonn +*
- nonnn +
- onnnn +
7.Cropping
—
On*
Off
8.Borderless
—
On*
Off
The factory settings are shown in Bold with an asterisk.
110
Menu and Features
Main Menu
Submenu
5.Print Reports
Menu Selections
Options
Descriptions
Page
1.Transmission —
—
Prints a Transmission
Verification Report for
your last transmission.
48
2.Help List
—
—
Prints the Help List so you
can see at-a-glance how
to quickly program your
machine.
48
3.Quick Dial
—
—
Lists name and numbers
stored in the Speed Dial
memory, in numerical
order.
48
4.Fax Journal
—
—
Lists information about the
last incoming and
outgoing faxes. (TX
means Transmit.) (RX
means Receive.)
48
C
5.User Settings
—
—
Lists your settings.
48
6.Machine Info.
1.Serial No.
—
—
Lets you check the serial
number of your machine.
101
0.Initial Setup
1.Receive Mode
—
Fax Only*
Choose the receive mode
that best suits your needs.
30
See
Quick
Setup
Guide
Fax/Tel
External TAD
Manual
2.Date&Time
—
—
Puts the date and time on
the LCD and in headings
of faxes you send.
3.Station ID
—
Fax:
Set your name and fax
number to appear on each
page you fax.
Name:
4.Tone/Pulse
—
(Canada only)
5.Dial Tone
Tone*
(Canada only)
See
Quick
Setup
Guide
You can shorten the dial
tone detect pause.
94
Allows you to change the
LCD language for your
country.
See
Quick
Setup
Guide
Pulse
—
Detection
No Detection*
0.Local Language
Choose the dialing mode.
—
English*
French
The factory settings are shown in Bold with an asterisk.
111
Entering Text
C
When you are setting certain menu
selections, such as the Station ID, you may
need to enter text into the machine. Most dial
pad keys have three or four letters printed on
keys. The keys for 0, # and l do not have
printed letters because they are used for
special characters.
By pressing the proper dial pad key
repeatedly, you can access the character you
want.
Press
Key
one
time
two
times
three
times
four
times
2
A
B
C
2
3
D
E
F
3
4
G
H
I
4
5
J
K
L
5
6
M
N
O
6
7
P
Q
R
S
8
T
U
V
8
9
W
X
Y
Z
Putting spaces
To enter a space in a fax number, press c
once between numbers. To enter a space in
a name, press c twice between characters.
Making corrections
If you entered an incorrect letter and want to
change it, press d to move the cursor under
the incorrect character. Then press
Clear/Back. Re-enter the correct character.
You can also back up and insert letters.
Repeating letters
If you need to enter a letter that is on the
same key as the letter before, press c to
move the cursor to the right before you press
the key again.
Special characters and symbols
Press l, # or 0, and then press d or c to
move the cursor under the special character
or symbol you want. Then press OK to
choose it.
112
Press l
for
(space) ! " # $ % & ' ( ) l
+,-./m
Press #
for
:;<=>?@[]^_
Press 0
for
ÉÀÈÊÎÇËÖ0
D
Specifications
General
D
D
D
Memory Capacity
16 MB
Paper Tray
100 Sheets [20 lb (80 g/m2)]
Printer Type
Ink Jet
Print Method
Black:
Piezo with 94 × 1 nozzle
Color:
Piezo with 94 × 3 nozzles
LCD (liquid crystal display) 16 characters × 1line
Power Source
AC 100 to 120V 50/60Hz
Power Consumption
Off Mode:
Average 4 W
Standby:
Average 5 W
Operating:
Average 20 W
113
Dimensions
14.2 in.
(360 mm)
5.9 in.
(150 mm)
15.7 in.
(398 mm)
Weight
15.9 lb (7.2 kg)
Noise
Operating:
50 dB or less 1
Temperature
Operating:
50° F to 95° F (10 to 35° C)
Best Print Quality:
68° F to 91° F (20 to 33° C)
Operating:
20 to 80% (without condensation)
Best Print Quality:
20 to 80% (without condensation)
Humidity
1
13.8 in.
(351 mm)
17.4 in.
(443 mm)
This depends on printing conditions.
114
Specifications
Print media
Paper Input
D
Paper Tray
„ Paper type:
D
2
Plain paper, inkjet paper (coated paper), glossy paper ,
transparencies 1 2 and envelopes
„ Paper size:
Letter, Legal, Executive, A4, A5, A6, JIS_B5, envelopes
(commercial No.10, DL, C5, Monarch, JE4),
Photo 4” × 6”, Index card and Post card 3.
Width: 3.5 in. (89mm) - 8.5 in. (216mm)
Height: 5.0 in. (127mm) - 14.0 in. (356mm)
For more details, see Paper weight, thickness and
capacity on page 12.
„ Maximum paper tray capacity: Approx. 100 sheets of
20 lb (80 g/m2) plain paper
Paper Output
Up to 50 sheets of 20 lb (80 g/m2) plain paper (face up print
delivery to the output paper tray) 2
1
Use only transparencies recommended for inkjet printing.
2
For glossy paper or transparencies, we recommend removing printed pages from the output paper tray immediately
after they exit the machine to avoid smudging.
3
See Paper type and size for each operation on page 11.
115
Fax
D
Compatibility
ITU-T Group 3
Coding System
MH/MR/MMR/JPEG
Modem Speed
Automatic Fallback
14,400 bps
Document Size
Scanner Glass Width: Max. 8.5 in. (215.9 mm)
Scanner Glass Height: Max. 11.7 in. (297 mm)
Scanning Width
8.2 in. (208 mm)
Printing Width
8.03 in. (204 mm)
Gray scale
256 levels
Contrast Control
Automatic/Light/Dark
(manual setting)
Resolution
„ Horizontal 203 dot/in. (8 dot/mm)
„ Vertical
Standard
98 line/in. (3.85 line/mm) (Black)
196 line/in. (7.7 line/mm) (Color)
Fine
196 line/in. (7.7 line/mm) (Black/Color)
Photo
196 line/in. (7.7 line/mm) (Black)
Superfine
392 line/in. (15.4 line/mm) (Black)
Speed Dial
40 stations
Groups
Up to 6
Broadcasting 1
90 stations
Automatic Redial
1 time after 5 minutes
Ring Delay
0, 1, 2, 3 or 4 rings
Communication Source
Public switched telephone network.
Memory Transmission
Up to 200 2/170 3 pages
Out of Paper Reception
Up to 200 2/170 3 pages
1
Black & White only
2
‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, MMR code).
Specifications and printed materials are subject to change without prior notice.
3
‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, MMR code). Specifications
and printed materials are subject to change without prior notice.
116
Specifications
Copy
D
Color/Black
Yes/Yes
Document Size
Scanner Glass Width: Max. 8.5 in. (215.9 mm)
D
Scanner Glass Height: Max. 11.7 in. (297 mm)
Copy Width: Max. 8.26 in. (210 mm) (Letter paper)
Copy Speed
Black: Up to 18 pages/minute (Letter paper) 1
Color: Up to 16 pages/minute (Letter paper) 1
Multiple Copies
Stacks up to 99 pages
Enlarge/Reduce
25% to 400% (in increments of 1%)
Resolution
(Black)
„ Scans up to 600×1200 dpi
„ Prints up to 1200×1200 dpi
(Color)
„ Scans up to 600×1200 dpi
„ Prints up to 600×1200 dpi
1
Based on Brother standard pattern (Fast mode/Stack Copy). Copy speeds vary with the complexity of the document.
117
PhotoCapture Center®
Available Media 1
Resolution
File Extension
(Media Format)
(Image Format)
Number of Files
Folder
Borderless
USB flash memory drive 2
Up to 1200×2400 dpi
DPOF, EXIF, DCF
Photo Print: JPEG 3
Up to 999 files
(The folder inside a USB Flash memory drive is also
counted.)
File must be in the 4th folder level of the USB Flash memory
drive.
Letter, A4, Photo 4"×6", Photo 5"×7" 4
1
USB Flash memory drive is not included.
2
USB 2.0 standard
USB Mass Storage Class from 16 MB to 8 GB
Support format: FAT 12/FAT16/FAT32
3
Progressive JPEG format is not supported.
4
See Paper type and size for each operation on page 11.
118
D
Specifications
PictBridge
Compatibility
D
Supports the Camera & Imaging Products Association
PictBridge standard CIPA DC-001
D
Visit http://www.cipa.jp/pictbridge for more information
Interface
PictBridge (USB) Port
Scanner
D
Color/Black
Yes/Yes
TWAIN Compliant
Yes (Windows® 2000 Professional/XP/XP Professional x64
Edition/Windows Vista™/Windows Vista™ x64 Edition)
Mac OS® X 10.2.4 or greater
WIA Compliant
Yes (Windows® XP 1/Windows Vista™)
Color Depth
36 bit color Processing (Input)
24 bit color Processing (Output)
(Actual Input: 30 bit color/Actual Output: 24 bit color)
Resolution
Up to 19200 × 19200 dpi (interpolated) 2
Up to 600 × 2400 dpi (optical)
Scanning Speed
Black: Up to 3.59 sec.
Color: Up to 5.66 sec.
(Letter size in 100 × 100 dpi)
Document Size
Scanner Glass Width: Max. 8.5 in. (215.9 mm)
Scanner Glass Height: Max. 11.7 in. (297 mm)
Scanning Width
8.26 in. (210 mm)
Gray scale
256 levels
1
Windows® XP in this User’s Guide includes Windows® XP Home Edition, Windows® XP Professional, and Windows®
XP Professional x64 Edition.
2
Maximum 1200 × 1200 dpi scanning when using the WIA Driver for Windows® XP and Windows Vista™ (resolution
up to 19200 × 19200 dpi can be chosen by using the Brother scanner utility)
119
Printer
D
Printer Driver
Windows® 2000 Professional/XP/XP Professional x64
Edition/Windows Vista™/Windows Vista™ x64 Edition driver
supporting Brother Native Compression mode
Mac OS® X 10.2.4 or greater: Brother Ink Driver
Up to 1200 × 6000 dpi
Resolution
1200 × 2400 dpi
1200 × 1200 dpi
600 × 600 dpi
600 × 300 dpi
600 × 150 dpi
Print Speed
Black: Up to 25 pages/minute 1
Color: Up to 20 pages/minute 1
Printing Width
8.26 in. [8.5 in. (borderless) 2] (Letter size)
Disk-Based Fonts
35 TrueType
Borderless
Letter, A4, A6, Photo 4" × 6", Index Card, Post Card 3
1
Based on Brother standard pattern.
Letter size in draft mode.
2
When you set the Borderless feature to On.
3
See Paper type and size for each operation on page 11.
Interfaces
USB
D
A USB 2.0 interface cable that is no longer than 6 feet (2.0 m). 1 2
1
Your machine has a USB 2.0 Full-speed interface. This interface is compatible with USB 2.0 Hi-Speed; however, the
maximum data transfer rate will be 12 Mbits/s. The machine can also be connected to a computer that has a USB 1.1
interface.
2
Third party USB ports are not supported for Macintosh®.
120
Specifications
Computer requirements
D
SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONS
Operating Systems
Windows® 1, 5 2000
Professional
XP Home
Supported
Interface
Functions
Printing,
PC-FAX
Send 4
USB
XP Professional Scanning,
Removable
XP Professional
Disk 3
x64 Edition
Minimum
Processor
Required
Recommended
HARD Disk
RAM
Space
Intel®
Pentium® II or
AMD equivalent
256MB
AMD Opteron™
512MB
480MB
AMD Athlon™
64
Intel® Xeon™
with
Intel® EM64T
Intel® Pentium® 4
with Intel® EM64T
Vista™
Mac® 6
OS X 10.2.4
or greater
1 GHz 32-bit
(x86) or 64-bit
(x64) processor
Printing,
PC-FAX
Send 4
Scanning,
Removable
Disk
3
USB 2
PowerPC
G4/G5, Intel®
Core™
Solo/Duo
1GB
1.1GB
256MB
480MB
PowerPC G3
350MHz
Conditions:
1
Microsoft® Internet Explorer 5.5 or greater.
2
Third party USB ports are not supported.
3
Removable disk is a function of PhotoCapture
For the latest driver updates, visit www.brother.com.
All trademarks, brand and product names are
property of their respective companies.
Center®.
4
PC Fax supports black and white faxing only.
5
PaperPort™ 11SE supports Microsoft® SP4 or
higher for Windows® 2000 and SP2 or higher for
XP.
6
Presto!® PageManager® on the CD-ROM
supports Mac OS X 10.3.9 or higher. For Mac OS
X 10.2.4-10.3.8 Presto!® PageManager® is
available as a download from the Brother
Solutions Center.
121
D
Consumable items
Ink
The machine uses individual Black, Yellow, Cyan and Magenta ink
cartridges that are separate from the print head assembly.
Service Life of Ink
Cartridge
The first time you install the ink cartridges the machine will use extra
ink to fill the ink delivery tubes. This is a one-time process that
enables high quality printing. Afterward, replacement ink cartridges
will print the specified number of pages.
Replacement Ink Cartridges
Standard Black - Approximately 500 pages at 5% coverage
Yellow, Cyan and Magenta - Approximately 400 pages at 5%
coverage
The above figures are based upon the following assumptions:
„ Continuous printing at a resolution of 600 × 600 dpi in normal
mode after installing new ink cartridge;
„ The printing frequency;
„ The number of pages printed;
„ Periodic, automatic, print head assembly cleaning (Your
machine will clean the print head assembly periodically. This
process will use a small amount of ink); and,
„ Ink remaining in cartridge identified as ‘empty’ (It is necessary to
leave a small amount of ink in the ink cartridge to prevent air
from drying out and damaging the print head assembly).
Replacement
Consumables
<Black> LC51BK, <Cyan> LC51C, <Magenta> LC51M,
<Yellow> LC51Y
What is Innobella™?
Innobella™ is a range of genuine consumables offered by Brother.
The name "Innobella™" derives from the words "Innovation" and
"Bella" (meaning "Beautiful" in Italian) and is a representation of the
"innovative" technology providing you with "beautiful“and “long
lasting” print results.
When you print photo images, Brother recommends Innobella™
glossy photo paper (BP61GL series) for high quality. Brilliant prints
are made easier with Innobella™ Ink and paper.
122
D
E
Glossary
E
This is a comprehensive list of features and terms that appear in Brother manuals. Availability of
these features depends on the model you purchased.
Auto Reduction
Reduces the size of incoming faxes.
Automatic Redial
A feature that enables your machine to
redial the last fax number after five
minutes if the fax did not go through
because the line was busy.
Backup Print
Your machine prints a copy of every fax
that is received and stored in memory.This
is a safety feature so you will not lose
messages during a power failure.
Beeper Volume
Volume setting for the beep when you
press a key or make an error.
Brightness
Changing the Brightness makes the whole
image lighter or darker.
Broadcasting
The ability to send the same fax message
to more than one location.
Caller ID
A service purchased from the telephone
company that lets you see the number (or
name) of the party calling you.
CNG tones
The special tones (beeps) sent by fax
machines during automatic transmission
to tell the receiving machine that a fax
machine is calling.
Coding method
Method of coding the information
contained in the document. All fax
machines must use a minimum standard
of Modified Huffman (MH). Your machine
is capable of greater compression
methods, Modified Read (MR), Modified
Modified Read (MMR) and JPEG, if the
receiving machine has the same
capability.
Communication error (Comm. Error)
An error during fax sending or receiving,
usually caused by line noise or static.
Compatibility group
The ability of one fax unit to communicate
with another. Compatibility is assured
between ITU-T Groups.
Contrast
Setting to compensate for dark or light
documents, by making faxes or copies of
dark documents lighter and light
documents darker.
Distinctive Ring
A subscriber service purchased from the
telephone company that gives you
another telephone number on an existing
telephone line. The Brother machine uses
the new number to simulate a dedicated
fax line.
Dual Access
Your machine can scan outgoing faxes or
scheduled jobs into memory at the same
time it is sending a fax from memory or
receiving or printing an incoming fax.
Easy Receive
Enables your machine to respond to CNG
tones if you interrupt a fax call by
answering it.
123
E
ECM (Error Correction Mode)
Detects errors during fax transmission
and resends the pages of the fax that had
an error.
Extension telephone
A telephone using the same line as your
fax but plugged into a separate wall jack.
External telephone
A telephone that is plugged into the EXT
jack of your machine.
F/T Ring Time
The length of time that the Brother
machine rings (when the Receive Mode
setting is Fax/Tel) to notify you to pick up
a voice call that it answered.
Fax Journal
Lists information about the last 200
incoming and outgoing faxes. TX means
Transmit. RX means Receive.
Fax Receive Code
Press this code (l 5 1) when you answer
a fax call on an extension or external
telephone.
Fax tones
The signals sent by sending and receiving
fax machines while communicating
information.
Fax/Tel
You can receive faxes and telephone
calls. Do not use this mode if you are
using a telephone answering device
(TAD).
Help list
A printout of the complete Menu table that
you can use to program your machine
when you do not have the User's Guide
with you.
Innobella™
Innobella™ is a range of genuine
consumables offered by Brother. For best
quality results Brother recommends
Innobella™ Ink and Paper.
Journal Period
The pre-programmed time period
between automatically printed Fax
Journal Reports. You can print the Fax
Journal on demand without interrupting
the cycle.
LCD (liquid crystal display)
The display screen on the machine that
shows interactive messages during
On-Screen Programming and shows the
date and time when the machine is idle.
Manual fax
When you lift the handset of your external
telephone or press Hook you can hear the
receiving fax machine answer before you
press Black Start or Color Start to begin
sending.
Menu mode
Programming mode for changing your
machine's settings.
OCR (optical character recognition)
The bundled ScanSoft™ PaperPort™
11SE with OCR or
Fine resolution
Resolution is 203 × 196 dpi. It is used for
small print and graphs.
Presto!® PageManager® software
application converts an image of text to
text you can edit.
Gray scale
The shades of gray available for copying,
scanning and faxing photographs.
Out of Paper Reception
Receives faxes into the machine's
memory when the machine is out of paper.
Group number
A combination of Speed Dial numbers that
are stored in a Speed Dial location for
Broadcasting.
Overseas Mode
Makes temporary changes to the fax
tones to accommodate noise and static on
overseas telephone lines.
124
Glossary
Pause
Allows you to place a 3.5 second delay in
the dialing sequence stored on Speed Dial
numbers. Press Redial/Pause as many
times as needed for longer pauses.
Photo resolution (B&W only)
A resolution setting that uses varying
shades of gray for the best representation
of photographs.
PhotoCapture Center®
Allows you to print digital photos from your
digital camera at high resolution for photo
quality printing.
PictBridge
Allows you to print photos directly from
your digital camera at high resolution for
photo quality printing.
Pulse (Canada only)
A form of rotary dialing on a telephone
line.
Quick Dial List
A listing of names and numbers stored in
Speed Dial memory, in numerical order.
Real Time Transmission
When memory is full, you can send faxes
in real time.
Remaining jobs
You can check which jobs are waiting in
memory and cancel jobs individually.
Resolution
The number of vertical and horizontal lines
per inch. See: Standard, Fine, Super Fine
and Photo.
Ring Delay
The number of rings before the machine
answers in Fax Only and Fax/Tel
mode.
Ring Volume
Volume setting for the machine's ring.
Scanning
The process of sending an electronic
image of a paper document into your
computer.
Search
An electronic, numerical or alphabetical
listing of stored Speed Dial and Group
numbers.
Speed Dial
A pre-programmed number for easy
dialing. You must press the Speed Dial, #,
and the two digit code, and Black Start or
Color Start to start the dialing process.
Standard resolution
203 × 97 dpi. It is used for regular size text
and quickest transmission.
Station ID
The stored information that appears on
the top of faxed pages. It includes the
sender's name and fax number.
Super Fine resolution (B&W only)
392 × 203 dpi. Best for very small print
and line art.
TAD (telephone answering device)
You can connect an external device or
answering machine to the EXT. jack of
your machine.
Telephone Answer Code
(For Fax/Tel mode only)
When the machine answers a voice call, it
pseudo/double-rings. You can pick up at
an extension telephone by pressing this
code (# 5 1).
Temporary settings
You can choose certain options for each
fax transmission and copy without
changing the default settings.
Tone
A form of dialing on the telephone line
used for Touch Tone telephones.
Transmission
The process of sending faxes over the
telephone lines from your machine to the
receiving fax machine.
Transmission Verification Report
A listing for each fax sent, that shows its
date, time and number.
125
E
User Settings
A printed report that shows the current
settings of the machine.
126
F
Index
A
Accessories and supplies ......................... iii
Answering machine (TAD) .......................38
connecting ............................................38
Apple® Macintosh®
See Software User's Guide on the
CD-ROM. ..................................................
Automatic
fax receive ............................................30
Easy Receive .....................................32
B
Broadcasting ............................................25
setting up Groups for ............................45
Brother
accessories and supplies ....................... iii
Brother numbers ...................................... i
Customer Service .................................... i
FAQs (frequently asked questions) ......... i
fax back system ...................................... ii
product support ........................................ i
service centers (Canada) ........................ ii
service centers (USA) ............................. ii
warranties .................................... iv, v, vii
C
Caller ID ...................................................37
print list .................................................37
view list .................................................37
Canceling
jobs awaiting redial ...............................29
Cleaning
paper pick-up roller ...............................98
print head ..............................................98
printer platen .........................................97
scanner .................................................97
Connecting
external TAD .........................................38
external telephone ................................41
two-line external TAD or telephone ......40
Consumable items .................................122
Control panel overview .............................. 6
ControlCenter
See Software User's Guide on the
CD-ROM. .................................................
Copy
color adjustment ................................... 55
Enlarge/Reduce ................................... 52
enter Copy mode .................................. 50
key ........................................................ 51
multiple ................................................. 50
paper .................................................... 56
single .................................................... 50
temporary settings ................................ 51
using scanner glass ............................... 8
Copy Options key (copying)
paper size ............................................. 56
paper type ............................................ 56
Cordless telephone ................................. 41
Custom telephone features on a single
line ........................................................... 86
D
Data Ident-A-Call ..................................... 35
Dialing
a pause ................................................ 45
access codes and credit card
numbers ......................................... 45, 46
Groups ................................................. 25
manual ................................................. 43
Speed Dial ............................................ 43
Direct printing
from a non-PictBridge camera ............. 67
from a PictBridge camera ..................... 65
Distinctive Ring ........................................ 35
setting ring pattern ............................... 36
turning off ............................................. 36
Dual Access ............................................ 28
E
Easy Receive .......................................... 32
Envelopes ............................. 11, 12, 14, 15
127
F
Error messages on LCD ..........................88
Comm. Error .........................................88
Init. Unable ............................................89
Ink Empty ..............................................89
Near Empty ...........................................89
No Paper Fed ........................................89
Not Registered ......................................43
Out of Memory ............................... 28, 90
Print Unable ..........................................90
Scan Unable .........................................90
Extension telephone, using ......................42
External telephone, connecting ................41
F
Fax codes
changing ...............................................42
Fax Receive Code ......................... 32, 41
Remote Activation Code .......................41
Remote Deactivation Code ............ 41, 42
Telephone Answer Code ............... 41, 42
Fax, from PC
See Software User's Guide on the
CD-ROM. ..................................................
Fax, stand-alone
receiving ................................................30
at end of conversation ................. 31, 33
difficulties .................................... 83, 85
Easy Receive .....................................32
F/T Ring Time, setting ........................32
from extension telephone ............ 41, 42
Receive Mode, choosing ....................30
reducing to fit on paper ......................33
Ring Delay, setting .............................32
telephone line interference .................94
sending .................................................24
at end of conversation ........................29
Broadcasting ......................................25
canceling from memory ......................29
color fax .............................................25
contrast ..............................................27
enter Fax mode ..................................24
from memory (Dual Access) ..............28
from scanner glass .............................24
manual ...............................................29
overseas ............................................28
Real Time Transmission ....................28
Resolution ..........................................27
telephone line interference .................94
128
Fax/Tel mode
answering at extension
telephones ...................................... 41, 42
double-ringing (voice calls) ................... 32
F/T Ring Time ....................................... 32
Fax Receive Code .......................... 41, 42
Ring Delay ............................................ 32
Telephone Answer Code ................ 41, 42
FCC notices ............................................. 78
G
Gray scale ..................................... 116, 119
Groups for Broadcasting ......................... 45
H
Help
LCD messages ................................... 104
using menu keys ............................. 104
Menu Table ................................ 104, 106
Hook key, using ......................................... 6
I
Ident-A-Call ............................................. 35
Ident-A-Ring ............................................ 35
Ink cartridges
checking ink volume ........................... 101
ink dot counter ...................................... 94
replacing ............................................... 94
Innobella™ ............................................ 122
J
Jacks
convert to RJ11 jack
triplex adapter ................................... 39
EXT
external telephone ............................. 38
TAD (answering machine) ................. 38
Jams
paper .................................................... 92
L
LCD (liquid crystal display) .................... 104
Contrast ................................................ 20
Help List ............................................... 48
M
Macintosh®
See Software User's Guide on the
CD-ROM. ..................................................
Maintenance, routine ...............................94
replacing ink cartridges .........................94
Manual
dialing ...................................................43
receive ..................................................30
transmission ..........................................29
Memory Storage ....................................104
Menu Table ............................................104
Mode, entering
Copy .....................................................50
Fax ........................................................24
PhotoCapture .......................................... 6
Scan ........................................................ 6
Multi-line connections (PBX) ....................40
O
Out of Memory message ............. 28, 29, 90
P
Packing the machine ..............................102
Paper ................................................ 9, 115
capacity .................................................12
loading ..................................................13
size ................................................ 11, 18
type ................................................ 11, 18
PaperPort™ 11SE with OCR
See Software User's Guide on the
CD-ROM and Help in the PaperPort™
11SE application to access
How-to-Guides. .........................................
PhotoCapture Center®
DPOF printing .......................................62
from PC
See Software User's Guide on the
CD-ROM. ...............................................
Print settings
Brightness ..........................................63
Paper type & size ...............................63
specifications ......................................118
PictBridge
DPOF Printing .......................................66
Power failure ..........................................104
Print
area ...................................................... 16
difficulties ....................................... 83, 85
drivers ................................................ 120
images .................................................. 61
improving quality ............................ 98, 99
paper jams ........................................... 92
reports .................................................. 48
resolution ............................................ 120
specifications ...................................... 120
Printing
images .................................................. 61
on small paper ...................................... 16
See Software User’s Guide on the
CD-ROM. .................................................
Programming your machine .................. 104
Q
Quick Dial
access codes and credit card
numbers ............................................... 46
Broadcasting ........................................ 25
using Groups ..................................... 25
Group dial
changing ............................................ 45
setting up Groups for Broadcasting ... 45
Search .................................................. 43
Speed Dial
changing ............................................ 45
setting up ........................................... 45
using .................................................. 43
R
Receive Mode ......................................... 30
External TAD ........................................ 30
Fax Only ............................................... 30
Fax/Tel ................................................. 30
Manual ................................................. 30
Redial/Pause ........................................... 44
Reducing
copies ................................................... 52
incoming faxes ..................................... 33
129
F
Reports ....................................................47
Caller ID List .........................................37
Fax Journal ...........................................48
Journal Period ....................................47
Help List ................................................48
how to print ...........................................48
Quick Dial List .......................................48
Transmission Verification ............... 47, 48
User Settings ........................................48
Resolution
copy ....................................................117
fax .......................................................116
print .....................................................120
scan ....................................................119
setting for next fax .................................27
Ring Delay, setting ...................................32
RingMaster ...............................................35
S
Safety Instructions ...................................77
Scanner glass
cleaning .................................................97
using .......................................................8
Scanning
See Software User's Guide on the
CD-ROM. ..................................................
Serial Number
how to find
See inside front cover ............................
Shipping the machine ............................102
SimpleBiz Fax & Alternative
Number Ringing .......................................35
Smart Ring ...............................................35
Speed Dial
changing ...............................................45
setting up ..............................................45
using .....................................................43
T
TAD (telephone answering device),
external ....................................... 30, 38, 40
connecting .............................................38
receive mode ........................................30
recording OGM .....................................39
with two-line jack ...................................40
Teen Ring ................................................35
130
Telephone line
connections .......................................... 38
difficulties .............................................. 85
interference .......................................... 94
multi-line (PBX) .................................... 40
roll over lines ........................................ 39
two-line telephone system .................... 39
Temporary copy settings ......................... 51
Text, entering ........................................ 112
special characters .............................. 112
Transparencies ..................... 9, 10, 12, 115
Troubleshooting ....................................... 83
checking ink volume ........................... 101
error messages on LCD ....................... 88
if you are having difficulty
copying .............................................. 87
incoming calls .................................... 86
PhotoCapture Center® ...................... 87
printing .............................................. 83
printing received faxes ...................... 85
receiving faxes .................................. 85
scanning ............................................ 87
sending faxes .................................... 86
software ............................................. 87
telephone line or connections ........... 85
paper jam ............................................. 92
print quality ..................................... 98, 99
Two-line telephone system ...................... 39
TX Lock
turning on/off ........................................ 22
V
Volume, setting
beeper .................................................. 19
ring ....................................................... 19
speaker ................................................. 19
W
Warranties .................................................iv
Canada .................................................. vii
Notice-Disclaimer ...................................iv
USA .........................................................v
Windows®
See Software User's Guide on the
CD-ROM. ..................................................
World Wide Web .........................................i
EQUIPMENT ATTACHMENT LIMITATIONS
(Canada only)
NOTICE
This product meets the applicable Industry Canada technical specifications.
NOTICE
The Ringer Equivalence Number is an indication of the maximum number of devices allowed to
be connected to a telephone interface. The termination on an interface may consist of any
combination of devices subject only to the requirement that the sum of the RENs of all the devices
does not exceed five.
Brother International Corporation
100 Somerset Corporate Boulevard
P.O. Box 6911
Bridgewater, NJ 08807-0911 USA
Brother International Corporation (Canada) Ltd.
1 rue Hôtel de Ville,
Dollard-des-Ormeaux, QC, Canada H9B 3H6
Visit us on the World Wide Web
http://www.brother.com
These machines are made for use in the USA and Canada only. We cannot recommend using
them overseas because it may violate the Telecommunications Regulations of that country and
the power requirements of your machine may not be compatible with the power available in foreign
countries. Using USA or Canada models overseas is at your own risk and may void your
warranty.
US/CAN