Acer 4050 Service Guide

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Acer 4050 Service Guide | Manualzz

TravelMate 4050

Service Guide

Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw

PRINTED IN TAIWAN

Service CD P/N:WE DO NOT PRODUCE CD FOR THIS MODEL

II

Revision History

Please refer to the table below for the updates made on TravelMate 4050 service guide.

Date Chapter Updates

Copyright

Copyright © 2004 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

Disclaimer

The information in this guide is subject to change without notice.

Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation.

Intel is a registered trademark of Intel Corporation.

Pentium and Pentium II/III are trademarks of Intel Corporation.

Other brand and product names are trademarks and/or registered trademarks of their respective holders.

III

Conventions

The following conventions are used in this manual:

SCREEN

MESSAGES

NOTE

WARNING

CAUTION

IMPORTANT

Denotes actual messages that appear on screen.

Gives bits and pieces of additional information related to the current topic.

Alerts you to any damage that might result from doing or not doing specific actions.

Gives precautionary measures to avoid possible hardware or software problems.

Reminds you to do specific actions relevant to the accomplishment of procedures.

IV

Preface

Before using this information and the product it supports, please read the following general information.

1.

This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.

2.

Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service

Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

V

Table of Contents

Chapter 1 System Specifications 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Outlook View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Embedded Numberic Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Launch Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Chapter 2 System Utilities 31

BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Chapter 3 Machine Disassembly and Replacement 41

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Disassemble the Battery Pack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Disassemble the HDD Module, ODD and Memory Module. . . . . . . . . . . . . . . . 44

Disassemble the ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Disassemble the Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Disassemble the Keyboard/LCD Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Disassemble the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Disassemble the Power Switch Board, Thermal and MDC . . . . . . . . . . . . . . . . .45

Disassemble the LCD module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Disassemble the Main Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Disassemble the HDD Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Chapter 4 Troubleshooting 52

System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

External Diskette Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

External CD-ROM Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Keyboard or Auxiliary Input Device Check . . . . . . . . . . . . . . . . . . . . . . . . .53

Memory Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Power System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Power Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Check the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Touchpad Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Display Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Sound Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

PhoenixBIOS POST Tasks and Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Chpater 5 Jumper and Connector Locations 63

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Clear CMOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

VII

Table of Contents

Chapter 6 FRU (Field Replaceable Unit) List 66

Exploded Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

TravelMate 4050 Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Appendix A Model Definition and Configuration 79

Appendix B Test Compatible Components 80

Microsoft Windows XP / Professional Environment Test . . . . . . . . . . . . . . . . . .

81

Appendix C Online Support Information 83

VIII

Chapter 1

System Specifications

Features

This model is a project to accommodate Intel Centrino technology to provide end user better mobile experience with entry price. It is a 2 spindle with normal 4:3 for factor.

Performance

T

Intel

FSB

®

Pentium

®

M processor 710/715/725/735/745/755/765 at 1.4 ~ 2.1 GHz, 2MB L2, 400 MHz

T

T

T

T

T

T

T

Intel

®

Pentium

®

M processor at 1.5/1.6/1.7 GHz, 1MB L2 cache, 400MHz FSB

Intel

®

Celeron

®

M processor at 1.2/1.3/1.4/1.5 GHz, 512 L2 cache, 400MHz FSB

Intel 855GME Chipset, ICH4-M

256/512MB of DDR 333 memory, upgradeable to 2GB using dual soDIMM moduels

High-capacity, Enhanced-IDE hard disk

Li-Ion main battery pack

Wireless solution with integrated Intel

®

PRO/Wireless 2200BG network connection 802.11b/g

Inprocomm 802.11 b/g, dual band Wi-Fi CERTIFIED technology support

TM solution; Acer SignalUp wireless

Display

T

T

T

T

T

T

T

14.1” or 15.0” Thin-Film Transistor (TFT) displaying at 1024x768 XGA and 1400x1050 SXGA resolution

Intel

®

855GME integrated 3D AGP graphics featuring Intel up to 64MB VRAM, supporting dual independent display

®

Extreme Graphics 2 technology and

16.7 million colours

Microsoft

®

DirectX

®

9.0 support

Simultaneous LCD and CRT display at 1024 x 768 pixel reslouation, 70Hz External resolution/ refresh rate:

T

T

T

T

800x600: 200/460/120/100/85/75/60 Hz

1024x768: 200/160/120/100/85/75/60 Hz

1280x1024:160/120/100/85/75/60 Hz

1400x1050: 60 Hz

T

T

1600x1200: 120/100/85/75/60 Hz

2048x1536: 75/60 Hz

S-video/TV-out (NTSC/PAL) support

MPEG-2/DVD hardware-assisted capability

Chapter 1 1

Video

I/O Ports

T

T

T

T

T

T

T

T

T

T

T

VGA is integrated in Intel 855GME (Montara-GME) chipset

Simultaneous display on LCD and CRT

3D Windows accelerator

Supports 15/16/24/32 bbp True Color on LCD & Dual View

Hardware expansion for high resolution LCD

Support TV-out feature by extra TV-Encoder (optional)

Audio

Battery

T

T

T

T

T

T

T

AC97 Codec with Realtek ALC250

Built-in two stereo speakers

No internal Microphone

Storage

T

T

ODD

T

Fixed Type

T

T

Option for 12.7mm DVD Combo, DVD Dual and DVD Super Multi

Located in front side

HDD

T

9.5mm, 2.5” HDD Support

T

T

30/40/60/80GB ATA100 hard disc drive

PCI Bus Master Enhanced IDE

T

T

Ultra DMA 66/100 support

Easy install with one protecting screw from right side

Connectivity

T

Modem 56K ITU V.92 modem with PTT approval; Wake on-Ring ready

T

T

T

10/100 Mbps Fast Ethernet LAN; Wake-on-LAN ready

Integrated Intel

®

PRO/Wireless 2200BG network connection 802.11b/g dual band Wi-Fi

CERTIFIED TM solution, Inprocomm 802.11b/g

Acer SignalUp wireless technology support

T

Wireless PAN integrated Bluetooth ®

4/8 cells Li-ion 18650 size (2150mAh) main battery pack with 31/63W Capacity

Supports 2.5/5 hrs operation time (battery mark 2002, in XGA resolution)

Approximated charging time 3~8 hrs (System On) or 2.5hr (System Off)

Smart battery pack, SMbus

Three USB 2.0 ports

IEEE 1394 port (Optional)

Ethernet (RJ-45) port

Modem (RJ-11) port

S-Video/TV-Out port (NTSC/PAL) (Optional)

2 Chapter 1

T

T

T

T

T

T

T

Parallel port

External display (VGA) port

Microphone Jack

Headphones/Speaker/Line-Out port

Infrared (FIR) port

PC Card Slot (one Type II)

DC-In jack for AC adaptor

Chapter 1 3

System Block Diagram

Fan Control page 31

TV-Out Conn.

(Optional) page 18

LVDS & CRT

Connector page 19

TV Encoder

CH7011

(Optional) page 18

DVO

Mobile Dothan/Banias uFCBGA/uFCPGA CPU

478 pin page 4,5

HA#(3..31) System Bus

400MHz

HD#(0..63)

Montara 855GME uFCBGA-732 pin page 6,7,8,9

Thermal Sensor

ADM1032 page 4

Clock Generator

ICS950810CG page 13

Memory BUS(DDR)

2.5V 266MHz/333MHz

DDR-SO-DIMM X2

BANK 0, 1, 2, 3 page 10,11,12

HUB-Link

PCI BUS

3.3V 33MHz

MINI

PCI I/F page 24

1394 Controller

VIA VT6301S

(Optional) page 23

LAN

RTL 8100CL page 22

1394 Connector

(Optional) page 23

RJ45 page 22

LED INDICATE page 26

Power On/Off

Reset & RTC page 31

DC/DC Interface

Suspend page 34

Power Circuit

DC/DC page

36,37,38,39,40,41,42,43

CardBus

ENE CB1410 page 20

Slot 0 page 21

SIO LPC47N217 page 27

PARALLEL page 28

FIR page 31

Legacy I/O Option

LPC BUS

3.3V 33MHz

ICH4-M

BGA-421 page 14,15,16

3.3V 48MHz

USB port 0, 2, 4 USBx3

USB conn page 26

3.3V 24.576MHz

3.3V ATA100

AC-LINK

ENE KB910

LPC to X-BUS

& KBC page 29

EC I/O Buffer page 30

BIOS page 30

Touch Pad page 28

Int.KBD

page 28

HDD page 17

CDROM page 17

USB port 1

MBC Conn.

page 25

AC97

Codec

ALC250 page 32

AMP& Phone

Jack page 33

4 Chapter 1

Mainboard Placement

Top View

JP8

JP9

JP10

JP11

JP12

JP13

JP15

Item

JP1

JP2

JP3

JP4

JP5

JP6

JP7

Description

CRT CONN

Parallel Port

IEEE1394 CONN

TV-OUT CONN

RJ11/RJ45 CONN

USB CONN X 2

CPU FAN CONN

USB CONN

POWER/B CONN

LVDS CONN

MBC CONN

CPU Socket

MINIPCI CONN

CraBus CONN

SW1

SW3

U12

PCN1

PJP9

JP24

Item

JP17

JP18

JP19

JP20

JP22

JP23

JP16

ODD CONN

SPK CONN

TP/B CONN

MIC JACK

Description

K/B CONN

PHONE JACK

HDD CONN

LID SWITCH

KILL SWITCH

NB

AC JACK

BATT COMM

LED/B CONN

Chapter 1 5

Bottom View

6

Item

JP25

JP26

U35

Description

SO-DIMM Socket

SO-DIMM Socket

CarBus Controller

Item

U45

U29

U37

Description

SIO Controller

IEEE1394 Controller

EC

Chapter 1

Outlook View

A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC.

Front Open View

Chapter 1

4

5

2

3

#

1

6

7

8

Item

Display screen

Power button

Launch keys

Keyboard

Palmrest

Click buttons

(left and right)

Touchpad

Status indicators

Description

Also called Liquid-Crystal Display (LCD), displays computer output.

Turns on the computer.

Two special keys for frequently used programs.

Inputs data into your computer.

Comfortable support area for your hands when you use the computer.

The left and right buttons function like the left and right mouse buttons.

Touch-sensitive pointing device which functions like a computer mouse.

Llight-Emitting Diodes (LEDs) that turn on and off to show the status of the computer, its functions and components.

7

Front View

2

3

#

1

6

7

4

5

Item

Optical drive

Description

Internal optical drive; accepts CDs or DVDs depending on the optical drive type.

Ejects the optical drive tray from the drive.

Optical drive eject button

Emergency eject hole Ejects the optical drive tray when the computer is turned off. See page 56 for more details.

Latch

Power indicator

Latch for opening and closing the computer.

Lights when the computer is on.

Battery indicator

Wireless / Bluetooth

® communications

Lights when the battery is being charged.

Lights to indicate the status of Wireless LAN (optional) /

BluetoothR (optional) communications.

1.

Orange indicates that wireless LAN is enabled.

2.

Blue indicates that Bluetooth ® is enabled.

3.

Purple indicates that wireless LAN &

Bluetooth

®

are enabled.

8 Chapter 1

Left View

2

3

#

1

4

5

6

7

PC Card eject button

Microphone/line-in jack

Item

One USB 2.0 port

Infrared port

PC Card slot

Headphone/ Speaker/

Line-out jack

Wireless / Bluetooth

Communication switch

Description

Connects to Universal Serial Bus devices (e.g., USB mouse, USB camera).

Interfaces with infrared devices (e.g., infrared printer, IRaware computer).

Accepts one Type II 16-bit PC Card or 32-bit CardBus PC

Card.

Ejects the PC Card from the slot.

Accepts input from external microphones, or other audio line-in devices (e.g. audio CD player, stereo walkman and etc.)

Connects to headphones or other line-out audio devices

(speakers).

Enables and disables Wireless / Bluetooth

® communication devices. (optional)

Chapter 1 9

Right View

2

3

#

1

4

Item

Stereo speaker

HDD

DC-in jack

Ventilation Slot

Description

Outputs sound

Houses the computer's hard disk

Connects the AC adapter

Enables the computer to stay cool, even afterprolonged use.

10 Chapter 1

Rear View

4

5

6

7

8

2

3

#

1

Item

Security keylock

Parallel port

External display port

Two USB 2.0 ports

Modem port

Ethernet port

S-video

(manufacturingoption)

IEEE 1394 port

Description

Connects to a Kensington-compatible computer security lock

Connects to a parallel device (e.g., parallel printer)

Connects to a display device (e.g., external monitor, LCD projector) and displays up to16.7 million colors and up to

1600x1200 at 85 Hz and 2048x1536 at 75 Hz resolution.

Connects to Universal Serial Bus devices (e.g.,USB mouse, USB camera)

Connects to a phone line

Connects to an Ethernet 10/100-based network

Connects to a television or display device with S-video input

Connects to IEEE 1394 devices

Chapter 1 11

Bottom View

2

3

4

#

1

5

Item

Optical drive

Description

Internal optical drive; accepts CDs or DVDs depending on the optical drive type

Memory compartment Houses the computer's main memory

Hard disk bay

Battery compartment release latch

Battery bay

Houses the computer's hard disk (secured by a screw)

Unlatches the battery to remove the battery compartment

Houses the computer's battery pack

12 Chapter 1

Indicators

The computer has six easy-to-read status icons below the display screen.

The status LCD displays icons that show the status of the computer and its components.

Icon Function Description

Icon Function Description

Icon

ODD Lights when Optical Disk Drive is activated.

Scroll lock

Caps lock

Pad lock (cursor)

Num lock

Power Indicator

Lights when Scroll Lock is activated.

Lights when Caps Lock is activated.

Lights when Pad lock is activated.

Lights when Num Lock is activated.

Lights when the computer is on

Battery

Wireless

Communications

Lights green. Flashes when the battery is being charged or low capacity.

Lights to indicate the status of Wireless

LAN(optional) communications

Chapter 1

Charging

Charging

Low capacity (about 10%)

Critically low capacity (about 3%)

Fully charged

Fully charged

13

Lock Keys

The keyboard has four lock keys which you can toggle on and off.

Lock Key

Caps Lock

Pad lock

(Fn-F10)

Num lock

(Fn-F11)

Scroll lock

(Fn-F12)

Description

When Caps Lock is on, all alphabetic characters typed are in uppercase.

When Pad Lock is on, the embedded keypad is enabled. In this mode the keypad is cursor function.

When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a calculator

(complete with the arithmetic operators +, -, *, and /).

Use this mode when you need to do a lot of numeric data entry. A better solution would be to connect an external keypad.

When Scroll Lock is on, the screen moves one line up or down when you press w and y respectively.

Scroll Lock does not work with some applications.

14 Chapter 1

Embedded Numeric Keypad

The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the right hand side of the keycaps.

Desired Access

Number keys on embedded keypad

Main keyboard keys

Num Lock On

Type numbers in a normal manner.

Hold <Fn> while typing letters on embedded keypad.

Num Lock Off

Type the letters in a normal manner.

Chapter 1 15

Windows Keys

The keyboard has two keys that perform Windows-specific functions.

Key Description

Windows logo key Start button. Combinations with this key perform special functions. Below are a few examples:

+ Tab (Activates next taskbar button)

+ E (Explores My Computer)

+ F (Finds Document)

+ M (Minimizes All) j + + M (Undoes Minimize All)

+ R (Displays the Run... dialog box)

Application key Opens a context menu (same as a right-click).

16 Chapter 1

Hot Keys

The computer uses hotkey or key combinations to access most of the computer’s controls like sreen brightness and volume output.

To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination.

Hot Key

Fn-Esc

Fn-F5

Fn-End

Fn-PgUp

Fn-PgDn

Icon

Sleep

Function

Display toggle

Speaker toggle

Description

Puts the computer in Sleep mode.

Switches display output between the display screen, external monitor (if connected) and both the display screen and external monitor.

Turns the speakers on and off.

Volume up

Volume down

Increases the speaker volume.

Decreases the speaker volume.

Fn-w

Fn-y

Brightness up Increases the screen brightness.

Brightness down Decreases the screen brightness

Chapter 1 17

The Euro Symbol

If your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a European layout, you can type the Euro symbol on your keyboard.

18

NOTE: For US keyboard users: The keyboard layout is set when you first set up Windows. For the Euro symbol to work, the keyboard layout has to be set to United States-International.

To verify the keyboard type in Windows 2000 and Windows Millennium Edition, follow the steps below:

1.

Click on Start, Settings, Control Panel.

2.

Double-click on Keyboard.

3.

Click on the Language tab.

4.

Verify that keyboard layout used for “En English (United States)” is set to United States-International. If not, select and click on Properties; then select United States-International and click on OK.

5.

Click on OK.

To verify the keyboard type in Windows XP, follow the steps below:

1.

Click on Start, Control Panel.

2.

Double-click on Regional and Language Options.

3.

Click on the Language tab and click on Details.

4.

Verify that the keyboard layout used for "En English (United States)" is set to United States-International.

If not, select and click on ADD; then select United States-International and click on OK.

5.

Click on OK.

To type the Euro symbol:

1.

Locate the Euro symbol on your keyboard.

2.

Open a text editor or word processor.

3.

Hold Alt Gr and press the Euro symbol.

NOTE: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/ typography/faq/faq12.htm for more information.

Chapter 1

Launch Keys

Located at the top of keyboard are three buttons. The left-most button is the power button. To the right of the power button are the two launch keys. They are designated as the programmable buttons (P1 and P2).

e

P

Launch Key Launch key

Acer eManager application (User-programmable)

User-programmable

Chapter 1 19

Touchpad

The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The central location on the palmrest provides optimum comfort and support.

Touchpad Basics

The following items teach you how to use the touchpad:

T

T

Move your finger across the touchpad to move the cursor.

Press the left and right buttons located on the edge of the touchpad to do selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchpad produces similar results.

20

Function

Execute

Select

Drag

Left Button

Click twice quickly

Click once

Click and hold, then use finger to drag the cursor on the touchpad

Right Button Tap

Tap twice (at the same speed as double-clicking the mouse button)

Tap once

Tap twice (at the same speed as double-clicking a mouse button) then hold finger to the touchpad on the second tap to drag the cursor

Access context menu

Click once

NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the response.

Tapping harder will not increase the touchpad’s responsiveness.

Chapter 1

Hardware Specifications and Configurations

Processor

Item

CPU type

CPU package

CPU core voltage

CPU I/O voltage

Specification

Intel

®

Pentium

®

M Processor at 1.4~2.1 GHz

Intel

®

Celeron

®

M Processor at 1.2~1.5 GHz

µ FCBGA package

Intel

®

Pentium

®

M Processor supports automatic selection of power supply voltage

1.05V

BIOS

Item

BIOS vendor

BIOS Version

BIOS ROM type

BIOS ROM size

BIOS package

Bupported protocols

BIOS password control

Second Level Cache

Item

Cache controller

Cache size

Specification

Insyde

Insyde MobilePRO BIOS 4.0

Flash ROM

512KB

32 lead of PLCC

ACPI 1.0b,PC Card 95, SM BIOS 2.3, EPP/IEEE 1284, ECP/IEEE 1284

1.7 & 1.9, PCI 2.2, PnP 1.0a, DMI 2.0, USB, VGA BIOS, CD-ROM bootable

Set by setup manual

Specification

Built-in CPU

Intel

®

Pentium

®

M Processor 1M/2M

Intel

®

Celeron

®

M Processor 512K

Always enabled

Always enabled

Fixed in write-through

1st level cache control

2nd level cache control

Cache scheme control

System Memory

Item

Memory controller

Memory size

DIMM slot number

Supports memory size per socket

Supports maximum memory size

Supports DIMM type

Supports DIMM Speed

Supports DIMM voltage

Supports DIMM package

Memory module combinations

Specification

Intel 855GME

128MB/256MB/512MB/1024MB(1GB)

2 slots

1GB

2GB (by two 1024MB SO-DIMM module)

DDR Synchronous DRAM

333 MHz

2.5V

200-pin SO-DIMM

You can install memory modules in any combinations as long as they match the above specifications.

Chapter 1 21

Memory Combinations

Slot 1 Slot 2 Total Memory

128MB

256MB

256MB

256MB

256MB

256MB

512MB

512MB

0MB

0MB

0MB

0MB

128MB

128MB

128MB

128MB

512MB

512MB

512MB

1024MB

1024MB

1024MB

1024MB

1024MB

0MB

128MB

256MB

512MB

1024MB

0MB

128MB

128MB

256MB

512MB

1024MB

0MB

128MB

256MB

512MB

256MB

512MB

1024MB

0MB

128MB

256MB

512MB

1152MB

256MB

384MB

512MB

768MB

1280MB

512MB

640MB

128MB

256MB

512MB

1024MB

128MB

256MB

384MB

640MB

768MB

1024MB

1536MB

1024MB

1152MB

1280MB

1536MB

1024MB 1024MB 2048MB(2G)

NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations.

.

LAN Interface

Specification

Supports LAN protocol

LAN connector type

LAN connector location

Item

.

Modem/Bluethooth Interface

10/100 Mbps

RJ45

Rear Side

Item

Data modem data baud rate (bps)

Supports modem/bluetooth protocol

Modem connector type

Modem connector location

56K

V.90/V.92 WWDAA

Specification

RJ11

Rear Side

22 Chapter 1

Hard Disc Drive Interface

Item

Model Name

Capacity (MB)

Bytes per sector

Data heads

Data Disks

Spindle speed (RPM)

Buffer size

Interface

Media transfer rate (diskbuffer, Mbytes/s, max)

Interface transfer rate

(host~buffer, Mbytes/ s,max)

Voltage tolerance

Toshiba

MK3025GAS

2

1

30000

512

4200 RPM

Functionality

2

1

Hitachi

HTS424030M9AT00

30000

512

Specification

4200 RPM

2MB

ATA-5

Performance Specifications

2MB

154.3~298.0Mbits/sec

ATA-6

370Mbits/sec

100Mbytes/sec.

Ultra DMA mode-5

100 MB/Sec.

Ultra DMA mode-5

5V(DC) +/-5%

DC Power Requirements

5V(DC) +/- 5%

Seagate

2.75”W. 37”H ST94019A

3

2

40000

512

4200 RPM

2048KB

ATA-5

386Mbits/sec

100 MB/Sec.

Ultra DMA mode-5

5V(DC) +/- 5%

Combo Drive Interface

Item

Vendor & model name

Diameter

Capacity

Transfer rate (KB/sec)

Access Time

Voltage

Applicable disc format

Speed

Interface

Dimnsion

Weight

Specification

QSI SBW-242C

HLDS GCC-4243N

12cm and 8cm

CD-ROM

650<MB

Model1, 12cm disk

DVD-ROM

4.7GB

Model1, 12cm disk

CD-ROM DVD-ROM

3.6 MB/s max (read) 11.08 MB/s max(read)

Write Speed : 3.6 MB/s (typical)

CD-ROM

150 ms(typical)

DC+5V +/-5%

DVD-ROM

150 ms(typical)

DVD: DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18),DVD-R, DVD-RW,

DVD+R,DVD+RW,DVD-RAM(optional),CD-DA, CD-ROM/XA, CD-i, Karaoke

CD, Video CD, Multi-session Photo CD, Enhanced CD, i-trax CD, CD extra,

CD Plus, CD-Text, CD-R and CD-RW Discs

8X DVD Disc Reading Speed

24X CD-R Disc Writing Speed

24X CD-RW Disc Writing Speed

24X CD-ROM Reading Speed

IDE/ATAPI interface (comliant to ATA /ATAPI-5)

128.0x12.7x129.0

Aluminum : 190 gm

Metal : 235 gm

Chapter 1 23

24

Combo Drive Interface

Item

Loading mechanism

Power Requirement

Input Voltage

Input Voltage

DVD-ROM Interface

Item

Vendor & model name

Performance Specification

Transfer rate (KB/sec)

Specification

Load: Manual

Release: (a) Electrical Release (Release Button)

(b) Release by ATAPI command

(c) Emergency Release

+5 V +/- 5 % (Operating)

+/- 8 % (Start up)

+5 V +/- 0.25V

Data Buffer Capacity

Interface

Applicable disc format

Loading mechanism

Power Requirement

Input Voltage

Input Voltage

Specification

QSI SDW-082S

With CD Diskette

(Mode1)

4X-5.7X PCAV 600-855KByte/s

10.3X-24X CAV 1552-3600KByte/s

(Mode2)

4X-5.7X PACV 684.4-975.3KBytes/s

10.3X-24X CAV 1769-4104KByte/s

With DVD Diskette

3.3X-8X CAV 4463-10820KByte/s

192 KBytes

IDE/ATAPI

DVD: DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18),DVD-R (read, single border), DVD-RW(read) DVD-RAM (read, Version2.1), DVD-RAM (read,

Version 1.0)

CD: CD-Audio, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, CD-

I, CD-I Bridge (Photo-CD, Video-CD) Multisession CD (Photo-CD, CD-

EXTRA, CD-R, CD-RW), CD-R (read), CD-RW (read)

Load: Manual

Release: (a) Electrical Release (Release Button)

(b) Release by ATAPI command

(c) Emergency Release

+5 V +/- 5 % (Operating)

+/- 8 % (Start up)

+5 V +/- 0.25V

Chapter 1

DVD Dual Interface

Item

Vendor & model name

Performance Specification

Transfer rate (KB/sec)

Data Buffer Capacity

Interface

Applicable disc format

Loading mechanism

Power Requirement

Input Voltage

Input Voltage

Audio Interface

Item

Audio Controller

Audio onboard or optional

Mono or Stereo

Resolution

Compatibility

Mixed sound source

Sampling rate

Internal microphone

Internal speaker / Quantity

Specification

QSI SDW-082S

Lite-On SOSW-852S

With CD Diskette

(Mode1)

4X-5.7X PCAV 600-855KByte/s

10.3X-24X CAV 1552-3600KByte/s

(Mode2)

4X-5.7X PACV 684.4-975.3KBytes/s

10.3X-24X CAV 1769-4104KByte/s

192 KBytes

IDE/ATAPI

With DVD Diskette

3.3X-8X CAV 4463-10820KByte/s

Read :

DVD: DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18),DVD-Video, DVD-

Audio,DVD-R,DVD-R 3.95GB, DVD-R Multi-Border,DVD-RW,DVD+R,

DVD+R DL,DVD+R Multi-Session,DVD+RW

CD-DA,CD-ROM Mode-1,CD-ROM/XA Mode-2 Form-1 and Mode-2 Form-

2,CD-i, Video-CD, CD-Text

Write:

DVD: DVD Date & Video

CD:CD-DA, CD-ROM Mode-1, CD-ROM/XA Mode-2 Form-1 and Mode-2

Form-2,CD-i,Video -CD, CD-Text

Recordable Media Type:

DVD+R/DVD-RW/DVD+R DL/DVD-R/DVD-RW and DVD-R/CD-RW media

Load: Manual

Release: (a) Electrical Release (Release Button)

(b) Release by ATAPI command

(c) Emergency Release

+5 V +/- 5 % (Operating)

+/- 8 % (Start up)

+5 V +/- 0.25V

Specification

Realtek ALC250

Built-in

Stereo

20 bit stereo Digital to Analog converter

18 bit stereo Analog to Ditial converter

AC97 2.2 & WHQL spec.

CD

48 KHz

No

Yes / 2

Chapter 1 25

26

Video Interface

Item

Video vendor

Support bbp

Chip voltage

Supports ZV (Zoomed Video) port

Specification

UMA (855GME)

15/16/24/32 bbp True Color on LCD& dual view

Core/1.35V

No

Parallel Port

Item

Parallel port controller

Number of parallel port

Location

Connector type

Parallel port function control

Supports ECP/EPP/Bi-directional

(PS/2 compatible)

Optional ECP DMA channel (in BIOS setup)

Optional parallel port I/O address (in

BIOS setup)

Optional parallel port IRQ (in BIOS setup)

Specification

LPC47N217

One

Rear side

25-pin D-type connector, in female type

Enable/Disable/Auto (BIOS or operating system chooses configuration) by

BIOS setup

Note: Depending on your operating system, disabling an unused device may help free systen resources for other devices.

Yes (set by BIOS setup)

Note: When Mode is selected as EPP mode, “3BCh” will not be available.

DMA channel 1

378h, 278h

IRQ7, IRQ5

USB Port

Item

USB compliancy level

OHCI

Number of USB port

Location

Serial port function control

PCMCIA Port

Item

PCMCIA controller

Supports card type

Number of slots

Access location

Supports ZV (Zoomed Video) port

Supports 32 bit CardBus

2.0

USB 2.0

3

Two on rear and one on left

Enable/Disable by BIOS setup

Specification

ICH4-M

Type II

One type-II

Left panel

No ZV support

Yes

Specification

Chapter 1

System Board Major Chips

Item

System core logic

Super I/O controller

Audio controller

Video controller

Hard disk drive controller

Keyboard controller

Controller

Keyboard

Item

Keyboard controller

Keyboard vendor & model name

Total number of keypads

Windows logo key

Internal & external keyboard work simultaneously

Battery

Item

Vendor & model name

Battery Type

Pack capacity

Cell voltage

Number of battery cell

Package voltag

LCD : 14.0” /15.0”

Item

14.0”

Vendor & model name Toppoly

TD141TGCD2

Specification

KB910

Standard keyboard w/o launch button embeded

85/US, 86/UK keys with 101/102 key emulation

Yes

Yes

Specification

Sony/Sanyo

4-cell of 18650 Li-ion battery pack, (2200mAh cell)

8-cell of 18650 Li-ion battery pack, (2200mAh cell)

Li-ion

31Wh / 63Wh

3.7V/cell

8

14.8V

Specification

AU

B141XG10

CMO N141XB-L01

N141XB-L01

Mechanical Specifications

LCD display area

(diagonal, inch)

Display technology

Resolution

Supports colors

Dot Pitch

Optical Specification

Contrast ratio

Response time (msec)

Limuinance, white, 5P

(cd/m

2

)

Viewing Angle

14.1”

TFT

XGA (1024* 768)

262K

0.093 x 0.279 mm

300:1

N/A

150

L/R:40 o

/40 o

, U/D:15 o

/35 o

14.1”

TFT

XGA (1024* 768)

262K

0.279mm

300:1

25ms

185

L/R:45 o

/45 o

, U/D:15 o

/35 o

14.1””

TFT

XGA (1024* 768)

262K

N/A

450:1

35ms

160

L/R:45 o

/45 o

, U/D:15 o

/35 o

Chapter 1

855GHE/ICH4-M

LPC47N217

ALC250

UMA

ICH4-M

KB910

27

28

LCD : 14.0” /15.0”

Item

15.0”

Vendor & model name

Mechanical Specifications

LCD display area

(diagonal, inch)

Display technology

Resolution

Supports colors

Dot Pitch

Optical Specification

Contrast ratio

Response time (msec)

Limuinance, white, 5P

(cd/m

2

)

Viewing Angle

AU

B150XG02 V2 HW:2

15”

TFT

1024 x 768

262K

0.297mm

300:1

25ms

200

L/R:40 o

/40 o

, U/D:10 o

/33 o

Specification

Samsung

LTN150XB-L03-C00

15”

TFT

1024 x 768

262K

0.297mm

450 : 1

16ms

270

H/V: 120 o

/ 120 o

AC Adapter

Item

Vendor & model name

Input Requirements

Input Voltage(Maximum)

Nominal frequency (Hz)

Output Ratings (CV mode)

Noise + Ripple

Output Ratings (CC mode)

DC output voltage

Constant output

Dynamic Output Characteristics

Start-up time

Hold up time

Over Voltage Protection (OVP)

Short circuit protection

Specification

LITEON 65W, 3 PIN, PA-1650-02CR

137 (low range)

265 (high range)

47 - 63

380mvp-pmax (20MHz bandwidth) for resistor load as output voltage is 18.5V

18.0 ~ 19.2

3.3A

3 sec. (@115 Vac and 230Vac full load)

5ms min. (@115 Vac input, full load)

29V

Output can be shorted without damage, and auto recovery

AC Adapter

Item

Vendor & model name

Input Characteristics

Input Rated Voltage

Input Voltage Range

Input Frequency Range

Input Voltage Harmonic

Distortion

Specification

DELTA ADP-65DB BG A 65W 3P

100V/240V

90VAC to 270VAC

47Hz to 63Hz larger than or equal to 8%

Chapter 1

AC Adapter

Item

Input Current (100Vac, 240Vac /

3.5A loag)

Output Characteristics

Output Rated Voltage

Output Current

Output Voltage Setting

Output Voltage Ripple and

Noise(90Vac/70W load; 264Vac/

70W load)

Dynamic Load Change

Protection Characteristics

Over Voltage Protection

Power Management

ACPI Mode

Mech. Off (G3)

Soft Off (G2/S5)

Working (G0/S0)

Sleeping State (S3) larger than or equal to 1.5A

20V

0A to 3.5A

19.5V to 21V larger than or equal to 300mVp-p

19.5~21V

25V

Sleeping State (S4)

Specification

Power Management

All devices in the system are turned off completely.

OS initiated shutdown. All devices in the system are turned off completely.

Individual devices such as the CPU and hard disk may be power managed in this state.

CPU Power Down

VGA Power Down

PCMCIA Suspend

Audio Power Down

Hard Disk Power Down

Super I/O Power Down

Also called Hibernate state. System saves all system states and data onto the disk prior to power off the whole system.

Environmental Requirements

Temperature

Operating

Non-operating

Non-operating

Humidity

Operating

Non-operating

Item

+5 ~ +35

-20 ~ +65

-20 ~ +65

° C

° C

° C (storage package)

20% to 80% RH

20% to 80% RH

Specification

Mechanical Specification

Item

Dimensions

Weight

Specification

336.40(W) x 281.5(D) x 32 (H) mm ( with ID) bump-out 2.9mm at RAM door and battery area

2.79kg (6.15Ibs) with 14.1” LCD+DVD-ROM+8-cell Battery

2.48kg (6.26lbs) with 15” LCD+DVD-ROM+8-cell Battery

2.61kg (5.75lbs) with 14.1” LCD+DVD-ROM+4-cell Battery

2.66kg (5.86lbs) with 15” LCD+DVD-ROM+4-cell Battery

Chapter 1 29

Mechanical Specification

Item

I/O Ports

Material

Indicators

Switch

Specification

One type II CardBus slots, one RJ-11 modem jack, one RJ-45 network jack, one

DC-in jack for AC adapter, one ECP/EPP-compliant parallel port, one external monitor port, one headphone/speaker/line-out jack (3.5mm mini jack), one microphone/line-in jack (3.5mm mini jack), three Universal Serial Bus (USB) ports, one IEEE 1394 port, one S-video port

Cover material: ABS

Power, Battery charge, HDD, ODD, Wireless/Bluetooth communication, Caps lock, Pad lock, Num lock and Scroll lock indicators

Power switch

Lid switch

User define switch 1, 2

Wireless ON/OFF switch

30 Chapter 1

Chapter 2

System Utilities

BIOS Setup Utility

The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/

Output System).

Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4

Troubleshooting when problem arises.

To activate the BIOS Utility, press m

during POST (when “Press <F2> to enter Setup” message is prompted on the bottom of screen).

Item

Main

Security

Boot

Exit

Description

Allows the user to specify standard IBM PC AT system parameters

Provides security settings of the system.

Allows the user to specify the boot options.

Allows the user to save CMOS setting and exit Setup.

Navigating the BIOS Utility

There are five menu options: Information, Main, Advanced, Security, Boot and Exit.

Follow these instructions:

Fn+Esc

Fn+F5

Fn+End

Fn+F11

Fn+F12

Fn+PgUp

Fn+PaDn

Fn+w

Fn+y

Hot Key Description

Sleep Button in ACPI mode

Display toggle (LCD>CRT>Simulataneous)

Speaker On/Off

Num Lock

Scroll Lock

Volume Up

Volume Down

Brightness Up

Brightness Down

NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a particular menu are shown on the bottom of the screen. Help for parameters are found in the Item

Specific Help part of the screen. Read this carefully when making changes to parameter values.

Chapter 2 31

Main

This menu provides you the information of the system.

Insyde Software SCU May 20, 2003 5:40:09 A

Main Advanced Security Boot Exit

----Devices--------------------------------------------------- -----System-------------------------

Product Name = TravelMate CPU = Intel® Pentium ® 4

Manufacture Name = Acer

System BIOS Version = .0

0

CPU speed = 1.4 GHz

VGA BIOS Version =

HDD Model Name = HITACHI_DK23EA-40-(PM)

HDD Serial Number = 8D4648

ATAPI = UJDA740 DVD/CDROM-(SM)

----Memory------------------------

Base Memory = 640 KB

Extended Memory = 127MB

VGA Memory = MB

Serial Number = ( 32 bytes)

Asset Tag Number = (32 bytes)

UUID = (16 bytes)

32

Device

Product Name

Parameter

Manufacture Name

V

System BIOS Version

VGA BIOS Version

HDD Model Name

HDD Serial Number

ATAPI

Serial Number

Asset Tag Number

UUID

System

CPU

CPU Speed

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Description

A product name string will be stored in the secured data area. The product name is an alphnumeric string of 16 bytes in length checksum.

A manufacture name string will be stored in the secured data area. It is defined as “Acer” stored 16 bytes in total length with checksum.

This field reports the BIOS version of system.

This field reports the VGA version of the system.

This item will show the size of HDD installed on Primary IDE master.

The hard disk size is automatically detected by the system. If there is no hard disk present or unknown type, °ßNone°® should be shown on this field.

This item allows the serial number of the Hard Disk. If there is no hard disk present or unknown type,”None” should be shown on this field.

This item will show the model name of DVD/CD-ROM drive installed on system.

The DVD/CD-ROM model name is automatically detected by the system. If there is no DVD/CD-ROM model present or unknown type, “None” should be shown on this field.

This item will show the Serial number of system.

This item will show the Asset Tag number of the system.

This number only valid when there is an internal LAN device presents, otherwise, zero will be display in this field.

This field will show you the system’s CPU type.

This item will show the CPU speed.

Chapter 2

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Memory

Base Memory

Parameter

Extended Memory

VGA Memory

Description

This field reports the memory size of system base memory. The size is fixed to

640KB.

This field reports the memory size of the extended memory in the system.

Extended Memory size = Total memory size - 127 MB

VGA Memory size = 16MB

Main Advanced

Date and Time

_

Quiet Boot

_

LCD Auto DIM

_ Network Boot

V

F12 Boot Menu

_ D2D Recovery

Security Boot

Enable or disable the F12 key for Boot Menu during POST

<Space> for select

Exit

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Parameter

Time and System Date

Quiet Boot

LCD Auto Dim

Network Boot

F12 Boot Menu

D2D Recovery

Description

The hours are displayed with 24 hour format. The values set in these two fields take effect immediately

Enabled>Customer Logo is displayed, and Summary Screen is disabled

Disabled>Customer Logo is not displayed, and Summary Screen is enabled

Enabled>LCD brightness will automatically lower to save more power when AC is not present.

Disabled>LCD brightness will NOT automatically lower to save more powerwhen AC is not present

Enabled>During user’s quite boot, the OEM POST screen will have “Press <F12>Change

Boot Device”

Disabled>During user’s quite boot, the OEM POST screen will not have “Press

<F12>Change Boot Device”

Enables, disables D2D Recovery function. The function allows the user to create a hidden partition on hard disc drive to store operation system and restore the system to factory defaults.

Chapter 2 33

Advanced

The Advanced screen contains parameters involving your hardware devices. It also provides advanced settings of the system.

Main Advanced

Infrared

Port

(FIR)

Parallel

Port

(LPT)

£ Legacy USB

Support

Security Boot Exit

-----------------------------FIR Ports----------------------

-----FIR I/O settings---

( ) Disabled

( ) COM1,3F8,IRQ4

-Mode Setting for IRDA-

( ) Normal (16550)

( ) IrDA (HPSIR)

( £» ) COM2,2F8,IRQ3 ( ) ASK IR

( ) COM3,3E8,IRQ4

(

OK

(£») FAST IR

( ) DMA1

( ) DMA2

(

£»

) DMA3

Cancel

< Enter> for accept. <Cancel> <Esc> for reject. <Alt> activates accelerators.

<Space> for Enable or Disable.

DMA Setting For FIR

The table below describes the parameters in the screen. Settings in boldface are the default and suggested parameter settings.

FIR I/O Settings

DMA Setting for Fast IR

Mode Setting

Description

Sets the base I/O address and IRQ for Infrared port.

Sets a DMA channel for the printer to operate in

ECP mode. This parameter is enabled only if

Mode is set to ECP.

NA

Option

Disabled , COM1, 3F8, IRQ4/

COM2, 2F8, IRQ3/ COM3, 3E8,

IRQ4/ COM4, 2E8, IRQ3

DMA1, DMA2, DMA3 ,

Normal (16550), IrDA (HPSIR),

ASK IR, FAST IR

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34 Chapter 2

LPT Port

Configure the system’s parallel port using options: Disabled and Enabled.

Main Advanced

\

Security

Infrared

Port

(FIR)

Parallel Port (

LPT

)

£ Legacy USB

Support

-----Port Address-------

( ) None

(£») LPT1, 378, IRQ7

( ) LPT2, 278, IRQ5

( ) LPT3, 3BC, IRQ7

Boot Exit

---Port Definition-----

( ) Standard AT (Centronics)

( £» ) Bidirectional (PS-2)

( ) Enhanced Parallel (EPP)

( ) Extended Capabilities

(ECP)

DMA Setting For ECP Mode -

( £» ) DMA1

( ) DMA 3

EPP Type: EPP 1.7

OK Cancel

< Enter> for accept. <Cancel> <Esc> for reject. <Alt> activates accelerators.

<Space> for Enable or Disable.

The table below describes the parameters in the screen. Settings in boldface are the default and suggested parameter settings.

Port Definition

Port Address

Mode Setting

Description

Sets the mode for the parallel port.

Standard AT: Normal mode (AT compatible)

Bi-directional: Bi-directional mod (PS/2 compatible)

Enhanced Parallel (EPP): EPP mode

Extended Capabilities (ECP): ECP mode

(requires DMA channel)

Sets the base I/O address for the parallel port.

When Mode is selected as EPP mode, “3BC” will not be available.

If ECP mode has been selected, then DMA default is DMA1.

Option

Standard AT (Centronics),

Bidirectional (PS-2),

Enhanced Parallel (EPP),

Extended Capabilities

None/ LPT1, 378, IRQ7 / LPT2,

278, IRQ5/ LPT3, 3BC, IRQ7

DMA1, DAM3

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Chapter 2 35

Legacy USB Support

Disabled: Disable support for Legacy Universal Serial Bus.

Enabled: Enable support for Legacy Universal Serial Bus.

Main Advanced

Infrared Port (FIR)

Parallel Port (LPT)

Security Boot

£ Legacy USB support

Legacy USB keyboard, Floppy , USB Mouse Support

<Space> for Enable or Disable

Exit

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36 Chapter 2

Security

The Security screen contains parameters that help safeguard and protect your computer from unauthorized use.

Main Advanced Security

Set Supervisor Password

Boot Exit

Set User Password

_ Password on Boot

password----------------

Enter old Supervisor password: . . . . . . . . . .

Enter new Supervisor Password: . . . . . . . . .

Verify new Supervisor Password: . . . . . . . . .

Enter new password. Password will NOT be displayed

OK Cancel

The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.

Parameter

Set User Password

Set Supervisor Password

Password on Boot

Description

Press Enter to set the user password.

When set, this password protects the

BIOS Setup Utility from unauthorized access.

Press Enter to set the administrator password. When set, this password protects the BIOS Setup Utility from unauthorized access.

Defines whether a password is required or not while the events defined in this group happened. The following suboptions are all requires the Supervisor password for changes and should be grayed out if the user password was used to enter setup.

Allows the user to specify whether or not a password is required to boot.

Option

Length -- No more than 8 characters

Characters -- 0-9, A-Z (not case sensitive)

Check

Uncheck

NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget your password. If you forget your password, you may have to return your notebook computer to your dealer to reset it.

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Chapter 2 37

Boot

This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the diskette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay.

Insyde Software SCU May 20, 2003 5:40:09

Main Advanced Security Boot Exit

Boot Device

--------------------------------------Boot

---1st Boot Device-----2

nd

Boot Device---

( )

Hard Drive

(£»)

Hard Drive

( ) CD-ROM

/DVD

Drive ( ) CD-ROM

/DVD

Drive

(£»)

Floppy Drive

( ) Network Boot

( )

Floppy Drive

( ) Network Boot

--3

rd

Boot Device----

( )

Hard Drive

(£») CD-ROM/DVD

Drive

( )

Floppy Drive

( ) Network Boot

OK Cancel

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38 Chapter 2

fi ƒ¡⁄˘:

Exit

The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.

Insyde Software SCU 2

6

, 2003 5:40:09

Main Advanced Security Boot Exit

Exit Saving Changes

--------------Exit Saving Changes------------------ Exit Discarding Changes

Press <OK> to save the current

Setup parameters to CMOS RAM.

The system will reboot !!!

Load Setup Default

Discard Changes

< Enter> for accept. <Cancel> <Esc> for reject. <Alt> activates accelerators.

<Space> for Enable or Disable.

The table below describes the parameters in this screen.

Parameter

Exit Saving Changes

Exit Discarding Changes

Load Setup Default

Discard Changes

Description

Allows the user to save changes to CMOS and reboot the system.

Allows the user Discards changes made and exits System Setup.

Loads default settings for all parameters (same as t).

Allows the user to discard previous changes in CMOS Setup.

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Chapter 2 39

BIOS Flash Utility

The BIOS flash memory update is required for the following conditions:

!

New versions of system programs

!

!

New features or options

Restore a BIOS when it becomes corrupted.

Use the Flash utility to update the system BIOS flash ROM.

NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery

Diskette before you use the Flash utility.

NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Flash utilities.

NOTE: Please use the AC adaptor power supply when you run the Flash utility. If the battery pack does not contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not completely loaded.

Fellow the steps below to run the Flash.

1.

Prepare a bootable diskette.

2.

Copy the Flash utilities to the bootable diskette.

3.

Then boot the system from the bootable diskette. The Flash utility has auto-execution function.

40 Chapter 2

Chapter 3

Machine Disassembly and Replacement

This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.

To disassemble the computer, you need the following tools:

T

Wrist grounding strap and conductive mat for preventing electrostatic discharge

T

T

Plastic flat head screw driver

Plastic tweezers

T

Philips screw driver

T

Any plastic tool can take off the middle cover

NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components.

When you remove the stripe cover, please be careful not to scrape the cover.

Chapter 3 41

General Information

Before You Begin

Before proceeding with the disassembly procedure, make sure that you do the following:

1.

Turn off the power to the system and all peripherals.

2.

Unplug the AC adapter and all power and signal cables from the system.

3.

Remove the battery pack.

NOTE: TravelMate 290 series product uses mylar or tape to fasten the FFC/FPC/connectors/cable, you may need to tear the tape or mylar before you disconnect different FFC/FPC/connectors.

42 Chapter 3

Removing the Battery Pack

1.

Slide the battery latch.

2.

Then remove the battery.

Chapter 3 43

Removing HDD Module, ODD and Memory Module

Removing the HDD Module

1.

Remove the one screw.

2.

Pull the entire HDD out fromm the sytem.

Removing the ODD Module

1.

Remove the one screw to release the ODD.

2.

Pull the entire ODD out from the system.

Removing the Memory

1.

Remove the two screws that secure the DIMM cover.

2.

Remove the DIMM cover.

3.

Pop out the memory then remove it.

44 Chapter 3

Removing the Keyboard/LCD Module

Removing the Keyboard

1.

Use a plastic flat head screw driver or any plastic tool to detach the middle cover carefully.

2.

Then remove the middle cover from the main unit.

3.

Remove the two screws holding the keyboard.

4.

Turn the keyboard over as the picture shows.

5.

Disconnect the keyboard cable then remove the keyboard.

Removing the Power Switch Board, Thermal and MDC

1.

Remove the one screw to release the power switch board.

2.

Detach the power switch board from the system.

3.

Remove the one screw to release the thermal door.

4.

Detach the thermal door out from the system.

Chapter 3 45

5.

Remove the two screws to release the wireless door.

6.

Detach the wirless door.

7.

Remove the two screws to release the MDC.

8.

Detach the MDC away from the system.

Removing the LCD module

1.

Remove one screw as the picture shows.

2.

Then disconnect the LCD coaxial cable.

3.

Disconnect the antenna.

4.

Remove the two screws located at rear side to release the panel.

5.

Remove the two screws located on the bottom.

46 Chapter 3

Disassembling the Main Unit

1.

Disconnect the wire cable from the mainboard .

2.

Be caution of the cable to release from the tab before you to conduct the panel disassemble.

3.

Detach the entire panel out from the system.

4.

Remove the four screws to release the thermal.

5.

Detach the thermal board and disconnect the thermal cable from the mainboard.

6.

With a flat screwdriver to release the CPU with anti-clockwise direction.

7.

Detach the CPU from the socket.

8.

Push outward both side latches to release the wireless board and take it away.

9.

Take the MDC board out from the mainboard with plastic flat screwdrive tool.

10. Disconnect the MDC cable from the MDC board.

Chapter 3 47

.

1.

Remove the four screws to detach the panel cover from panel moudle.

2.

Detach the cover from the panel.

3.

Remove the two screws on both sides that fasten the LCD bracket.

4.

Disconnect the backlight cable and wireless cable from the invertor board.

5.

Detach the LCD panel.

6.

Remove the four screws on each side to release the panel bracket.

7.

Disconnect the coaxial cable.

8.

Remove one screw.

9.

Detach the invertor board from the position.

10. Remove the two screws to release the anntenna.

48 Chapter 3

11. Remove the 10 screws to release the lower case.

12. Remove the 3 screws located at the upper case.

13. Disconnect the touchpad FPC from the mainboard.

14. Disconnect the speaker cable.

15. Then detach the upper case assembly.

Chapter 3 49

16. Remove the two screws to release the touchpad support bracket .

17. Disconnect the touchpad FPC.

18. Push toward left direction and take the touchpad support bracket.

19. Detach the touchpad out from the upper case .

50

20. Remove the one screw to release the mainboard.

21. Disconnect the LED cable.

22. Detach the mainboard out from the chassis.

23. Detach the LED board.

24. Remove the four screws to release the PCMCIA slot from MB.

25. Detach the PCMCIA from the mainboard.

26. Remove the three screws to release the fan.

27. Detach the fan from the thermal module.

Chapter 3

28. Remove the two screws fastening the speakers.

29. Detach the speakers on each side.

Disassembling the HDD Module

1.

Remove the two screws holding the HDD bracket on one side.

2.

Detach the HDD unit from the bracket.

3.

Detach the ESD plate from the HDD unit.

4.

Remove the 3 screws to release the ODD module

5.

Detach the ODD bracket.

6.

Detach the ODD cover.

Chapter 3 51

Chapter 4

Troubleshooting

System Check Procedures

External Diskette Drive Check

Do the following steps to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required.

NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.

Do the following to select the test device.

1.

The FDD heads can become dirty over time, affecting their performance. Use an FDD cleaning kit to clean the heads. If the FDD still does not function properly after cleaning, go to next step.

2.

Boot from diagnostic program.

3.

If an error occurs with the internal diskette drive, reconnect the diskette connector on the main board.

If the error still remains:

1.

Reconnect the external diskette drive module.

2.

Replace the external diskette drive module.

3.

Replace the main board.

External CD-ROM/DVD-ROM Drive Check

Do the following to isolate the problem to a controller, drive, or CD-ROM/DVD-ROM. Make sure that the CD-

ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.

Do the following to select the test device:

1.

Insert an audio CD into the CD/DVD drive. If the CD/DVD drive can read the data from the audio CD. The drive does not have problem, then go to next step. If the CD/DVD LED on the front panel does not emit light as it read the data from the audio CD, then go to next step. However, if the CD/DVD drive can not read data from the audio CD, you may need to clean the CD/DVD drive with a CD/DVD drive cleaning disk.

2.

Make sure that the appropriate driver has been installed on the computer for the CD/DVD drive.

3.

Boot from the diagnostics diskette and start the diagnostics program

4.

See if CD-ROM Test is passed when the program runs to CD-ROM/DVD-ROM Test.

5.

Follow the instructions in the message window.

If an error occurs, reconnect the connector on the main board. If the error still remains:

1.

Reconnect the CD-ROM/DVD-ROM module.

2.

Replace the CD-ROM/DVD-ROM module.

3.

Replace the main board.

Chapter 4 52

Keyboard or Auxiliary Input Device Check

Remove the external keyboard if the internal keyboard is to be tested.

If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the main board.

If the keyboard cable connection is correct, run the Keyboard Test.

If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a non-defective FRU:

1.

Reconnect the keyboard cables.

2.

Replace the keyboard.

3.

Replace the main board.

The following auxiliary input devices are supported by this computer:

T

T

Embedded Numeric Keypad

External keyboard

If any of these devices do not work, reconnect the cable connector and repeat the failing operation.

Memory Check

Memory errors might stop system operations, show error messages on the screen, or hang the system.

Currently, we do not provide memory test program. However, if you need to check memory but have no testing program or diagonositc utility at hand, please go to http://www.passmark.com to download the shareware

“BurnIn Test V.3.0”. You may test the memory with this program under Window XP environment.

NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.

Power System Check

To verify the symptom of the problem, power on the computer using each of the following power sources:

1.

Remove the battery pack.

2.

Connect the power adapter and check that power is supplied.

3.

Disconnect the power adapter and install the charged battery pack; then check that power is supplied by the battery pack.

53 Chapter 4

Check the Power Adapter

Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure

Pin 1: 19V

Pin 2: 0V, Ground

1.

If the voltage is not correct, replace the power adapter.

2.

If the voltage is within the range, do the following:

T

T

Replace the main board.

If the problem is not corrected, see “Undetermined Problems” on page 62.

T

If the voltage is not correct, go to the next step.

NOTE: An audible noise from the power adapter does not always indicate a defect.

3.

If the DC-IN indicator does not light up, check the power cord of the power adapter for correct continuity and installation.

4.

If the operational charge does not work, see “Check the Power Adapter” on page 54.

Chapter 4 54

Check the Battery Pack

To check the battery pack, do the following:

From Software:

1.

Check out the Power Options in control Panel

2.

In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total

Battery Power Remaining are correct.

3.

Repeat the steps 1 and 2, for both battery and adapter.

4.

This helps you identify first the problem is on recharging or discharging.

From Hardware:

1.

Power off the computer.

2.

Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground).

3.

If the voltage is still less than 7.5 Vdc after recharging, replace the battery.

4.

If the voltage is within the normal range, run the diagnostic program.

To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer.

If the battery status indicator does not light up, remove the battery pack and let it return to room temperature.

Re-install the battery pack.

If the charge indicator still does not emit, replace the battery pack. If the charge indicator still does not light up, replace the DC/DC charger board.

Touchpad Check

If the touchpad doesn’t work, do the following actions one at a time to correct the problem. Do not replace a non-defective FRU:

1.

After rebooting, run Touch pad/PS2 Mode Driver.

2.

Run utility with the PS/2 mouse function and check if the mouse is working.

3.

If the PS/2 mouse does not work, then check if the main board to switch board FPC is connected well.

4.

If the main board to switch board FPC is connected well, then check if the touch pad FPC connects to the main board properly.

5.

If there is still an error after you have connected the touch pad FPC to the main board properly, then replace the touch pad or touch pad FPC. The touch pad or touch pad FPC may be damaged.

6.

Replace switch board.

7.

If the touch pad still does not work, then replace the FPC on Track Pad PCB.

After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware problem. No service actions are necessary if the pointer movement stops in a short period of time.

Display Check

1.

Connect an external display to the computer’s external monitor port, the boot the computer. The computer can automatically detect the external display. Press Fn+ p to switch to the external display.

2.

If the external display works fine, the internal LCD may be damaged. Then perform the following steps:

Make sure the DDRRAM module is seated properly. Then run the diplay test again. If the problem still exists, go to next step.

Replace the inverter board, then run the display test program again. If the problem still occurs, go on next step.

Replace the LCD module with a new one then run the display test again. If the probelm still happens, continue next step.

Replace LCD/FL cable with a new one then execute the display diagnostic again. If the problem

55 Chapter 4

still occurs, continue next step.

Replace the CPU with another of the same specifications. If the problems still occurs, go to next step.

The main board may be damaged. Replace main board.

3.

If the external monitor has the same problem as the internal monitor, the main board may be damaged.

Please insert the diagnostic disk and run the display test program and go through the sub-steps under step 2.

Sound Check

To determine if the computer’s built-in speakers are functioning properly, perform the following steps. Before you start the steps below, adjust the speaker volume to an appropriate level.

1.

Try different audio sources. For example, employ audio CD and ditital music file to determine whether the fault is in the speaker system or not. If not all sources have sound problem, the problem is in the source devices. If all have the same problem, continue next step.

2.

Connect a set of earphone or external speakers. If these devices work fine, go to next step. If not, then the main board may be defective or damaged. Replace the main board.

3.

Follow the disassembling steps in Chapter 3. Esure the speaker cable is firmly connected to the main board. If the speaker is still a malfunction, go on next step.

4.

If the speakers do not sound properly, the speakers may be defective or damaged. Replace the speakers.

If the problem still occurs, then replace the main board.

Chapter 4 56

Insyde MobilePro BIOS POST Beep Code and POST Messages

The POST error message index lists the error message and their possible causes. The most likely cause is listed first.

NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU.

This index can also help you determine the next possible FRU to be replaced when servicing a computer.

If the symptom is not listed, see “Undetermined Problems” on page 62.

The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function.

NOTE: Most of the error messages occur during POST. Some of them display information about a hardware device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the way it has been configured.

NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter

Setup and install Setup defaults or correct the error.

Beep Code short, short, short; short, short, long short, short, short; short, long, short short, short, short; short, long, long short, short, short; long, short, short short, short, short; long, short, long short, short, short; long, long short short, short, short; long, long, long

Message

“FAULTY DMA PAGE REGISTERS”

“FAULTY REFRESH CIRCUIT”

“ROM CHECKSUM INCORRECT”

“CMOS RAM TEST FAILED”

“DMA CONTROLLER FAULTY”

“INTERRUPT CONTROLLER

FAILED”

N/A short, short, long; short, short, short short, short, long; short, short, long

N/A

N/A

N/A

N/A

N/A

N/A

N/A

Description

DMA page registers do not function properly.

RAM refresh circuit does not function properly.

BIOS ROM checksum failed.

CMOS RAM test failed.

DMA controller does not work properly.

The interrupt controller does not work properly.

Keyboard controller failed to respond with the self-test command.

No video device found.

No RAM installed.

“KEYBOARD CONTROLLER

FAILURE”

“KEYBOARD FAILURE”

“CMOS FAILURE - RUN SCU”

Keyboard controller failed during system inquiry about connected devices.

The keyboard fails to respond or no keyboard is connected.

CMOS data error, probably due to battery power loss.

“CMOS CHECKSUM INVALID - RUN

SCU”

“RAM ERROR AT LOCATION

xxxxxx:

CMOS checksum error.

The RAM failed during memory test at the indicated location.

WROTE: xxxx

READ: xxxx”

57 Chapter 4

N/A

Beep Code

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

Message

“PARITY ERROR AT

UNKNOWN

Description

Parity error during memory test at unknown location.

LOCATION”

“PARITY ERROR AT LOCATION

XXXXXX”

“NO INTERRUPTS FROM TIMER 0”

Parity error during memory test at the indicated location.

Timer 0 of the clock timer controller does not generate system interrupts correctly.

“UNEXPECTED AMOUNT OF

MEMORY - RUN SCU”

The system memory size does not match with the CMOS record.

“CLOCK NOT TICKING CORRECTLY” The system clock does not working correctly.

“TIME/DATA CORRUPT - RUN SCU” The time/date information in CMOS is invalid.

“MACHINE IS LOCKED - TURN KEY” The keyboard operation is locked.

“BOOT SECTOR 0 HAS CHANGED” The boot sector of the hard disk has been changed, probably because of a virus attack.

Suspend-to-Disk partition MISSING!” No Suspend-to-Disk partition found.

“Hard Disk ERROR!” Access to the Suspend-to-Disk partition failed.

No Suspend-to-Disk partition signature found.

“Suspend-to-Disk partition signature

NOT FOUND!”

“Suspend-to-Disk partition size TOO

SMALL!”

“MEMORY SIZE HAS CHANGED --

REBOOTING”

The capacity of the Suspend-to-Disk partition is not enough.

The memory size has changed after previous

Suspend-to-Disk operation.

Chapter 4 58

Index of Symptom-to-FRU Error Message

LCD-Related Symptoms

Symptom / Error

LCD backlight doesn't work

LCD is too dark

LCD brightness cannot be adjusted

LCD contrast cannot be adjusted

Unreadable LCD screen

Missing pels in characters

Abnormal screen

Wrong color displayed

LCD has extra horizontal or vertical lines displayed.

Action in Sequence

Enter BIOS Utility to execute “Load Setup Defaults” on Exit screen, then reboot system.

Reconnect the LCD connectors.

Keyboard (if contrast and brightness function key doesn't work).

LCD cable

LCD inverter

LCD

Main board

Reconnect the LCD connector

LCD cable

LCD inverter

LCD

Main board

LCD inverter

LCD cable

LCD

Main board

Indicator-Related Symptoms

Symptom / Error

Indicator incorrectly remains off or on, but system runs correctly

Action in Sequence

Reconnect the inverter board

Inverter board

Main board

Power-Related Symptoms

Symptom / Error

Power shuts down during operation

The system doesn’t power-on.

The system doesn’t power-off.

Battery can’t be charged

Action in Sequence

Power source (battery pack and power adapter). See “Power

System Check” on page 53.

Battery pack

Power adapter

Hard drive & battery connection board

Main board

Power source (battery pack and power adapter). See “Power

System Check” on page 53“.

Battery pack

Power adapter

Hard drive & battery connection board

Main board

Power source (battery pack and power adapter). See “Power

System Check” on page 53.

Hold and press the power switch for more than 4 seconds.

Main board

See “Check the Power Adapter” on page 54.

Battery pack

Main board

59 Chapter 4

PCMCIA-Related Symptoms

Symptom / Error

System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly

Main board

PCMCIA slot assembly

Action in Sequence

PCMCIA slot pin is damaged.

Memory-Related Symptoms

Symptom / Error

Memory count (size) appears different from actual size.

Action in Sequence

DIMM

Main board

Speaker-Related Symptoms

Symptom / Error

In Windows, multimedia programs, no sound comes from the computer.

Action in Sequence

See “Sound Check” on page 56

Audio driver

Speaker

Main board

Internal speakers make noise or emit no sound.

See “Sound Check” on page 56

Speaker

Main board

Power Management-Related Symptoms

Symptom / Error

The system will not enter hibernation

The system doesn't enter hibernation mode and four short beeps every minute.

The system doesn’t enter standby mode after closing the LCD

The system doesn't resume from hibernation mode.

The system doesn't resume from standby mode after opening the LCD.

Battery fuel gauge in Windows doesn’t go higher than 90%.

System hangs intermittently.

Action in Sequence

Keyboard (if control is from the keyboard)

Hard disk drive

Main board

Press Fn+F4 and see if the computer enters hibernation mode.

Touchpad

Keyboard

Hard disk connection board

Hard disk drive

Main board

LCD cover switch

Main board

Hard disk connection board

Hard disk drive

Main board

LCD cover switch

Main board

Remove battery pack and let it cool for 2 hours.

Refresh battery (continue use battery until power off, then charge battery).

Battery pack

Main board

Reconnect hard disk drives.

Hard disk drive connector

Main board

Chapter 4 60

61

Peripheral-Related Symptoms

Symptom / Error

System configuration does not match the installed devices.

External display does not work correctly.

USB does not work correctly

Print problems.

Action in Sequence

Enter BIOS Setup Utility to execute “Load Setup defaults”, then reboot system.

Reconnect hard disk/CD-ROM/diskette drives.

See if there is an error beep. If there is an erro beep, then change main board.

Power off. Then check if RAM CPU BIOS are well-connected.

Press Fn+F5 three times slowly

LCD FPC

LCD inverter

LCD

USB device cable is firmly connected into the USB ports. Test one

USB port each time.

USB socket is firmly secured to the main board.

Main board

Ensure the “Parallel Port” in the “System Devices” of BIOS Setup

Utility is set to Enabled.

Onboard Devices Configuration

Run parallel port test

Printer driver

Printer cable

Printer

Main board

Keyboard/Touchpad-Related Symptoms

Symptom / Error

Keyboard (one or more keys) does not work.

Touchpad does not work.

Action in Sequence

Reconnect the keyboard cable.

Keyboard

Main board

Reconnect touch pad cable. Modem port is secured to the main board

Touch pad FPC

Audio/Touch pad board

Main board

Modem-Related Symptoms

Symptom / Error

Internal modem does not work correctly.

Action in Sequence

Ensure the telephone cable is firmly plugged into the telephone wall socket and the modem port of the computer.

Modem phone port is secured to the main board.

modem combo board

Main board

NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined

Problems” on page 62.

Chapter 4

Undetermined Problems

The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative.

Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).

NOTE: Verify that all attached devices are supported by the computer.

NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power

System Check” on page 53):

1.

Power-off the computer.

2.

Visually check them for damage. If any problems are found, replace the FRU.

3.

Remove or disconnect all of the following devices:

T

Non-Acer devices

T

T

T

T

Printer, mouse, and other external devices

Battery pack

Hard disk drive

DIMM

T

T

CD-ROM/Diskette drive Module

PC Cards

4.

Power-on the computer.

5.

Determine if the problem has changed.

6.

If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.

7.

If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:

T

T

Main board

LCD assembly

Chapter 4 62

Jumper and Connector Locations

Top View

Chapter 5

JP8

JP9

JP10

JP11

JP12

JP13

JP15

Item

JP1

JP2

JP3

JP4

JP5

JP6

JP7

Description

CRT CONN

Parallel Port

IEEE1394 CONN

TV-OUT CONN

RJ11/RJ45 CONN

USB CONN X 2

CPU FAN CONN

USB CONN

POWER/B CONN

LVDS CONN

MBC CONN

CPU Socket

MINIPCI CONN

CraBus CONN

Chapter 5

SW1

SW3

U12

PCN1

PJP9

JP24

Item

JP17

JP18

JP19

JP20

JP22

JP23

JP16

ODD CONN

SPK CONN

TP/B CONN

MIC JACK

Description

K/B CONN

PHONE JACK

HDD CONN

LID SWITCH

KILL SWITCH

NB

AC JACK

BATT COMM

LED/B CONN

63

Bottom View

64

Item

JP25

JP26

U35

Description

SO-DIMM Socket

SO-DIMM Socket

CarBus Controller

Item

U45

U29

U37

Description

SIO Controller

IEEE1394 Controller

EC

Chapter 5

SW1 Settings (Lid switch)

No.

Function 1

Function 2

Function 3

Function 4

SW3 Settings(Kill Switch)

No.

On

Off

NONE

LCD BACKLIGHT OFF

STAND BY

HIBERNATE

Setting

Wireless On

Bluetooth On

Wireless Off

Bluetooth Off

Setting

Chapter 5 65

Chapter 6

FRU (Field Replaceable Unit) List

This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 4050 series product. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise

Authorization).

Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a

DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to return it.

Chapter 6 66

Exploded Diagram

67 Chapter 6

Chapter 6 68

Parts

Picture Partname

ADAPTER - LITEON 65W, 3

PIN, PA-1650-02CA

ADAPTER - DELTA 65W, 3

PIN, ADP-65DB

Description

ADAPTER

ADAPTER - LITEON 65W 3 PIN, PA-

1650-02CR

ADAPTER - DELTA 65W ,3 PIN, ADP-

65DB

BATTERY

BATTERY SONY LI-ION 8 CELLS

4300mAH , US18650G5

BATTERY SONY LI-ION 8

CELLS 4300mAH,

US18650G5

BATTERY SANYO LI-ION 8

CELLS 4300mAH,

UR18650F

BATTERY SANYO LI-ION 8 CELLS

4300mAH, UR18650F

Part Number

AP.06503.006

AP.06501.005

BT.00804.004

BT.00803.005

MDC CARD, AMBIT,

T60M283 W/CISPR

BOARDS

MDC CARD, AMBIT, T60M283.15 W/

CISPR

54.T70V5.001

MDC+ BLUETOOTH

COMBO CARD, AMBIT,

TM60M665.00

MINI PCI WIRELESS

BOARD 802.11b+g INTEL

WM3B2200/CH11

MDC+ BLUETOOTH COMBO CARD,

AMBIT, TM60M665.00

MINI PCI WIRELESS BOARD

802.11b+g INTEL WM3B2200/CH11

54.T70V5.002

KI.CAX01.008

LAUNCH BOARD LAUNCH BOARD 55.T70V5.001

LED BOARD W/CABLE LED BOARD W/CABLE 55.T70V5.002

69 Chapter 6

Picture Partname Description

POWER CORD US (3Pin)

POWER CORD EC (3Pin)

CABLES

POWER CORD US (3Pin)

POWER CORD EC (3Pin)

POWER CORD AUS (3Pin) POWER CORD AUS (3Pin)

POWER CORD UK (3Pin)

POWER CORD SWISS (3Pin)

POWER CORD UK (3Pin)

POWER CORD SWISS

(3Pin)

POWER CORD CHINA

(3Pin)

POWER CORD ITALIAN

(3Pin)

POWER CORD CHINA (3Pin)

POWER CORD ITALIAN (3Pin)

POWER CORD DEMARK

(3Pin)

POWER CORD DEMARK (3Pin)

POWER CORD AF (3 PIN) POWER CORD AF (3 PIN)

CASE/COVER/BRACKET ASSEMBLY

MIDDLE COVER W/

BUTTON

MIDDLE COVER W/BUTTON

Part Number

27.T35V5.001

27.T35V5.002

27.T35V5.003

27.T35V5.004

27.T35V5.005

27.T35V5.006

27.T35V5.007

27.T35V5.008

27.T35V5.010

42.T70V5.001

LOWER CASE W/DIMM

COVER FOR 1394, TV OUT

LOWER CASE W/DIMM COVER

FOR 1394, TV OUT

60.T70V5.001

UPPER CASE W/

SPEAKERS

UPPER CASE W/SPEAKERS 60.T70V5.003

TOUCHPAD SUPPORT

BRACKET

TOUCHPAD SUPPORT BRACKET

WIRELESS CARD COVER WIRELESS CARD COVER

60.T70V5.004

33.T70V5.001

Chapter 6 70

Picture Partname

THERMAL COVER

Description

THERMAL COVER

Part Number

33.T70V5.002

MDC COVER MDC COVER 33.T70V5.003

71

NA

MDC+BLUETOOTH

COMBO COVER PLATE W/

ANTENNA

ANTENNA SET

MDC+BLUETOOTH COMBO COVER

PLATE W/ANTENNA

COMMUNICATION MODULE

ANTENNA SET

33.T70V5.004

50.T70V5.001

INTEL PENTIUM M BANIAS

1.5GHZ 1M 1.48V

UFCPGA2 SL6F9 B-

1STEPPING

CPU/PROCESSOR

INTEL BANIAS 1.5G 1M 1.48V

UFCPGA2

INTEL BANIAS 1.6G 1M 1.48V

UFCPGA2

INTEL PENTIUM M BANIAS

1.6GHZ 1M 1.48V

UFCPGA2 SL6FA B-

1STEPPING

INTEL PENTIUM M BANIAS

1.7GHZ 1M 1.48V

UFCPGA2 SL6N5 B-

1STEPPING

INTEL BANIAS 1.7G 1M 1.48V

UFCPGA2

INTEL PENTIUM M 1.4G 2M 400FSB uFCPGA2

INTEL PENTIUM M 1.4G

2M 400FSB uFCPGA2

SL7V5 B-1 STEPPING

INTEL PENTIUM M

DOTHAN 1.5GHZ 2M

UFCBGA SL7GL B-1

STEPPING

INTEL PENTIUM M 1.6G

2M 400FSB uFCPGA2

SL7EG B-1 STEPPING

INTEL PENTIUM M 1.7G

2M 400FSB uFCPGA2

SL7EP B-1 STEPPING

INTEL DOTHAN 715 (1.5GHZ/2M/

FSB400)

INTEL DOTHAN 725 (1.6GHZ/2M/

FSB400)

INTEL DOTHAN 735 (1.7GHZ/2M/

FSB400)

INTEL PENTIUM M 1.8G

2M 400FSB uFCPGA2

SL7EN B-1 STEPPING

INTEL PENTIUM M 2.0G

2M 400FSB uFCPGA2

SL7EM B-1 STEPPING

INTEL DOTHAN 745 (1.8GHZ/2M/

FSB400)

INTEL DOTHAN 755 (2.0GHZ/2M/

FSB400)

KC.BS001.15G

KC.BS001.16G

KC.BS001.17G

KC.N0001.710

KC.N0001.715

KC.N0001.725

KC.N0001.735

KC.N0001.745

KC.N0001.755

Chapter 6

Picture Partname

DVD/CDRW COMBO

MODULE 24X QSI SBW-

242C

DVD/CDRW COMBO

MODULE 24X HLDS GCC-

4243N

DVD DUAL MODULE QSI

SDW-082

COMBO DRIVE

Description

DVD/CDRW COMBO MODULE 24X

QSI SBW-242C

DVD/CDRW COMBO MODULE 24X

HLDS GCC-4243N

DVD DUAL MODULE QSI SDW-082

Part Number

6M.T70V5.001

6M.T70V5.002

6M.T70V5.003

DVD DUAL MODULE LITE-

ON SOSW-852S

SUPER MULTI HLDS GSA-

4080N

DVD DUAL MODULE LITE-ON

SOSW-852S

SUPER MULTI HLDS GSA-4080N

6M.T70V5.004

6M.T70V5.005

DVD/CDRW COMBO

DRIVE 24X QSI SBW-242C

DVD/CDRW COMBO DRIVE 24X QSI

SBW-242C

KO.02407.014 ->

KO.02407.021

DVD/CDRW COMBO

DRIVE 24X HLDS GCC-

4243N

DVD/CDRW COMBO DRIVE 24X

HLDS GCC-4243N

KO.02407.021 - >

KO.02405.005

DVD DUAL DRIVE QSI

SDW-082

DVD DUAL DRIVE QSI SDW-082 KU.00803.002

DVD DUAL DRIVE LITE-ON

SOSW-852S

SUPER MULTI HLDS GSA-

4080N

DVD DUAL DRIVE LITE-ON SOSW-

852S

SUPER MULTI HLDS GSA-4080N

DVD/CDRW COMBO

BEZEL

CASE/COVER/BRACKET ASSEMBLY

DVD/CDRW COMBO BEZEL

DVD DUAL BEZEL QSI

SUPER MULTI BEZEL

DVD DUAL BEZEL QSI

SUPER MULTI BEZEL

KU.00804.009

KU.0080D.004

42.T70V5.002

42.T70V5.004

42.T70V5.006

OPTICAL DEVICE

BRACKET

OPTICAL DEVICE BRACKET 33.T70V5.005

HDD ESD PLATE ASSY HDD ESD PLATE ASSY 33.T70V5.006

Chapter 6 72

Picture Partname Description

HDD CARRIER SUB ASSY HDD CARRIER SUB ASSY

Part Number

60.T70V5.005

KEYBOARD

73 Chapter 6

Picture Partname

KEYBOARD ZIPPY

ARABIC

KEYBOARD BELGIUM

KEYBOARD BRAZILIAN

PORTUGUESE

KEYBOARD CANADIAN

FRENCH

KEYBOARD CHINESE

KEYBOARD CZECH

KEYBOARD DANISH

KEYBOARD FRENCH

KEYBOARD GERMAN

KEYBOARD HUNGAIAN

KEYBOARD ZIPPY

ITALIAN

KEYBOARD NORWAY

KEYBOARD

PORTUGUESE

KEYBOARD RUSSIAN

KEYBOARD SPANISH

KEYBOARD SWEDEN

KEYBOARD SWISS/G

KEYBOARD THAI

KEYBOARD TURKISH

KEYBOARD UK

KEYBOARD US

INTERNATIONAL

KEYBOARD GREEK

Chapter 6

Description Part Number

KB.T350C.018

KB.T350C.013

KB.T350C.006

KB.T350C.016

KB.T350C.011

KB.T350C.014

KB.T350C.010

KB.T350C.015

KB.T350C.008

KB.T350C.003

KB.T350C.022

KB.T350C.009

KB.T350C.019

KB.T350C.020

KB.T350C.001

KB.T350C.012

KB.T350C.017

KB.T350C.007

KB.T350C.004

KB.T350C.005

KB.T350C.002

KB.T350C.021

74

75

Picture Partname

ASSY LCD MODULE 14.1

IN. XGA AU (B141XG0) W/

WIRELESS

ASSY LCD MODULE 14.1

IN. XGA CMO (B141NB-

L01) W/WIRELESS

ASSY LCD MODULE 14 IN.

XGA TOPPOLY

(TD141TGCD2) W/

WIRELESS

ASSY LCD MODULE 15 IN.

AU (B150XG02-V2 HW:2)

W/WIRELESS

ASSY LCD MODULE 15 IN.

LG (LP150X08-A3) W/

WIRELESS

ASSY LCD MODULE 15 IN.

CMO (N150X3-L07) W/

WIRELESS

ASSY LCD MODULE 15 IN.

SAMSUNG (LTN150XB-

L03-C00) W/WIRELESS

ASSY LCD MODULE 15 IN.

SXGA AU (B150PG03) W/

WIRELESS

ASSY LCD MODULE 15 IN.

SXGA

SAMSUNG(LTN150P4-L03)

W/WIRELESS

LCD 14.1 IN. XGA AU

(B141XG0)

Description

LCD

ASSY LCD MODULE 14.1 IN. XGA

AU (B141XG0) W/WIRELESS

ASSY LCD MODULE 14.1 IN. XGA

CMO (B141NB-L01) W/WIRELESS

ASSY LCD MODULE 14 IN. XGA

TOPPOLY (TD141TGCD2) W/

WIRELESS

ASSY LCD MODULE 15 IN. AU

(B150XG02-V2 HW:2) W/WIRELESS

ASSY LCD MODULE 15 IN. LG

(LP150X08-A3) W/WIRELESS

ASSY LCD MODULE 15 IN. CMO

(N150X3-L07) W/WIRELESS

ASSY LCD MODULE 15 IN.

SAMSUNG (LTN150XB-L03-C00) W/

WIRELESS

ASSY LCD MODULE 15 IN. SXGA AU

(B150PG03) W/WIRELESS

ASSY LCD MODULE 15 IN. SXGA

SAMSUNG(LTN150P4-L03) W/

WIRELESS

LCD 14.1 IN. XGA AU (B141XG0)

Part Number

6M.T70V5.011

6M.T70V5.012

6M.T70V5.013

6M.T70V5.014

6M.T70V5.015

6M.T70V5.016

6M.T70V5.017

6M.T70V5.018

6M.T70V5.019

LK.14105.012

LCD 14.1 IN. XGA CMO

(B141NB-L01)

LCD 14 IN. XGA TOPPOLY

TOPPOLY (TD141TGCD2)

LCD 14.1 IN. XGA CMO (B141NB-

L01)

LCD 14 IN. XGA TOPPOLY TOPPOLY

(TD141TGCD2)

LK.1410D.003

LK.14101.103

LCD 15 IN. XGA AU

(B150XG02-V2 HW:2)

LCD 15 IN. XGA LG

(LP150X08-A3)

LCD 15 IN. XGA AU (B150XG02-V2

HW:2)

LK.15005.007

LCD 15 IN. XGA LG (LP150X08-A3) LK.15008.007

LCD 15 IN. XGA CMO

(N150X3-L07)

LCD 15 IN. XGA CMO (N150X3-L07) LK.1500D.006

LCD 15 IN. XGA SAMSUNG

(LTN150XB-L03-C00)

LCD 15 IN. XGA SAMSUNG

(LTN150XB-L03-C00)

LK.15006.005

Chapter 6

Picture Partname

LCD INVERTER

Description

INVERTOR BOARD

LCD INVERTER

Part Number

19.T70V5.001

CASE/COVER/BRACKET ASSEMBLY

LCD PANEL WITH LOGO &

ANTENNA

LCD BEZEL - 14 IN.

LCD PANEL WITH LOGO &

ANTENNA

LCD BEZEL - 14 IN.

60.T70V5.006

60.T70V5.007

LCD BEZEL -15 IN.

LCD BEZEL -15 IN.

60.T70V5.008

LCD BRACKET L 14 IN.

LCD BRACKET L 14 IN.

33.T70V5.007

LCD BRACKET L 15 IN. LCD BRACKET L 15 IN. 33.T70V5.009

LCD BRACKET R 14 IN. LCD BRACKET R 14 IN. 33.T70V5.008

Chapter 6 76

77

Picture Partname

LCD BRACKET R 15 IN.

Description

LCD BRACKET R 15 IN.

Part Number

33.T70V5.010

PCMCIA SLOT PCMCIA SLOT LB.T7002.001

LCD CABLE

LCD WIRE CABLE - 14 IN. LCD WIRE CABLE - 14 IN. 50.T70V5.002

LCD WIRE CABLE - 15 IN.

XGA

LCD WIRE CABLE - 15 IN. XGA 50.T70V5.003

LCD RUBBER

LCD SCREW PAD

MISCELLANEOUS

LCD RUBBER

LCD SCREW PAD

47.T70V5.001

47.T70V5.002

MAINBOARD W/ PCMCIA

SLOT, W/1394 & TV OUT

MAINBOARD

MAINBOARD W/ PCMCIA SLOT, W/

1394 & TV OUT

LB.T7002.001

Chapter 6

Picture Partname

MAINBOARD W/ PCMCIA

SLOT, W/O 1394 & TV OUT

Description

MAINBOARD W/ PCMCIA SLOT, W/O

1394 & TV OUT

Part Number

LB.T7002.001

THERMAL MODULE

HEATSINK

THERMAL MODULE 60.T70V5.009

POINTING DEVICE

TOUCHPAD (SYNAPTICS

TM41PDA357)

TOUCHPAD (SYNAPTICS

TM41PDA357)

56.T35V5.001

SPEAKER R & L

SPEAKER

SPEAKER R & L 6K.T35V5.001

Chapter 6 78

Appendix A

Model Definition and Configuration

TravelMate4050 G1&G2

Model

Number

4050L

CPU

PM 710

(1.4GHz/2M)

LCD

15.0"

XGA

Memory

DDR333

1x256MB

4051L PM 715

(1.5GHz/2M)

15.0"

XGA

DDR333

1x256MB

4052L

4053L

PM 1.6GHz/

1M

PM 725

(1.6GHz/2M)

PM 735

(1.7GHz/2M)

15.0"

XGA

15.0"

XGA

15.0"

XGA

DDR333

1x256MB

DDR333

1x256MB

DDR333

1x256MB

HDD

40GB

60GB

40GB

40GB

60GB

Optical

24x

Combo

24x

Combo

8x DVD-

Dual

24x

Combo

24x

Combo

Bluetoo th

N

N

Modem+B

T-Swallow

N

N

Wireless

LAN

802.11b/g-

Swallow

802.11b/g-

Swallow

802.11b/g-

Swallow

802.11b/g-

Swallow

802.11b/g-

Swallow

Battery

Li-lon-

Swallow

8cell

Li-lon-

Swallow

8cell

Li-lon-

Swallow

8cell

Li-lon-

Swallow

8cell

Li-lon-

Swallow

8cell

Appendix A 79

Appendix B

Test Compatible Components

This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system

functions are tested under Windows XP Home and Windows XP Professional environment.

Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.

Regarding configuration, combination and test procedures, please refer to the TravelMate 4050 G1&G2

Compatibility Test. Report released by the Acer Mobile System Testing Department.

Appendix B 80

Microsoft Windows XP / Professional Environment Test

CPU

LCD

HDD

Model

Pentium M

Dothan

Celeron-M

14.1" XGA (TFT)

15" XGA (TFT)

15" SXGA (TFT)

30GB(4200rpm)

40GB(4200rpm)

60GB(4200rpm)

80GB(4200rpm)

Vendor

Intel

Description

RH80535GC0211M

RH80535GC0251M

RH80535GC0291M

TBD

Pentium M 710 1.4G

IC RH80536GC0212M B1

Intel

IC RH80536GC0292M B1

IC RH80536GC0292M B1

IC RH80536GC0332M B1

IC RH80536GC0412M B1

TBD

IC RH80535NC009512 B1

IC RH80535NC013512 B1

IC RH80535NC017512 B1

Intel

Toppoly

AU

CMO

AU

Samsung

CMO

LG

AU

IC RH80535NC021512 B1

IC RH80536NC0131M B1

IC RH80536NC0171M B1

TBD

TD141TGCD2

B141XG10

N141XB-L01

B150XG02 V2 HW:2

LTN150XB-L03-C00

N150X3-L07

LP150X08-A3

B150PG03

Samsung LTN150P4-L03

Hitachi(IBM) HTS424030M9AT00

Toshiba

Hitachi

MK3025GAS

Moraga+ HTS424040M9AT00 13G1132

Toshiba

Seagate

Toshiba

Hitachi

Seagate

Hitachi

Toshiba

Seagate

2.75"W .37"H MK4025GAS

2.75"W .37"H ST94019A

2.75" .37"H MK6025GAS

37"H IC25N060ATMR04-0

N2

Moraga IC25N080ATMR04-0 08K635

MK8025GAS

N2

81 Appendix B

ODD

Memory

Core Logic

Battery

Adapter

W/Lan

Inverter

Keyboard

Antenna

Model

Combo drive 12.7mm

DVD-Dual

DVD-Super Multi

256MB DDRI333

512MB DDRI333

1GB DDRI333

North Bridge

South Bridge

Audio Chip

Super I/O Controller

K/B Controller

1394 Controller

Track Pad

MDC

MDC/Blue Tooth

CIK Gen

LAN Chip

PCMCIA

4 Cell

8 Cell

65W 3 pin

Mini-PCI WLAN/802.11a+b+g

Mini-PCI WLAN/802.11b+g

Inprocomm

Inverter

K/B

Bluetooth Antenna

Vendor

QSI

HLDS

QSI

Lite-On

HLDS

Nanya

Infineon

Micron

Samsung

Unifosa

Infineon

Samsung

Elpida

Intel

Intel

RealTek

SMC

ENE

VIA

Synaptics

Ambit

Ambit

Cypress

RealTek

ENE

Sony

Sony

Sanyo

LiteOn

Delta

Intel

Intel

Foxconn

Sumida

Delta

Lite-On

SBW-242C

GCC-4243N

SDW-082

SOSW-852S

GSA-4080N

Description

NT256D64SH8BAGM-6K

HYS64D32020GDL-6-C 32x64 (.11u/B)

MT8VDDT3264HDG-335C3

M470L3224FT0-CB3

U30512AAUIQ652AW20

HYS64D64020GBDL-6-C (.11u/B)

M470L6524BT0-CB3

EBD11UD8ADDA-6B

RG82855GME A2 UFCBGA732 MTR-GME

FW82801DBM B1 BGA-421 ICH4-M

ALC250-VD

LPC47N217

KB910Q B4

VT6301S

TM41PUD-311-2

T60M283.15

T60M665

CY28346ZCT-2

RTL8100CL

ENE, CB1410 B0

BATT US18650G5 LI-ION 2.15 SY ZLH MB

BATT US18650G5 LI-ION 4.3 SY ZLH MB

BATT UR18650F LI-ION 4.3 SA ZLH BQ

PA-1650-02CR 65W 3P

DELTA ADP-65DB BG A 65W 3P

WM3B2915(US SKU)

WM3B2200/CH11

T60N871.00

TWS-442-125

DAC-07B037

YEC YNV-C01

SUNREX(JME) KB SUNREX INT'E ZLH K021102I6UI ABO

KB SK-12906-XUA LITE-ON INT'E ZLH

ABO

WA00017(BT) HANNSTAR

Appendix B 82

Appendix C

Online Support Information

This section describes online technical support services available to help you repair your Acer Systems.

If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.

Acer's Website offers you convenient and valuable support resources whenever you need them.

In the Technical Information section you can download information on all of Acer's Notebook, Desktop and

Server models including:

T

Service guides for all models

T

T

T

T

User's manuals

Training materials

Bios updates

Software utilities

T

T

Spare parts lists

TABs (Technical Announcement Bulletin)

For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material.

Also contained on this website are:

T

Detailed information on Acer's International Traveler's Warranty (ITW)

T

An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all your technical queries.

We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us.

Appendix C 83

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