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CAREPHONE SOS GPS TRACKER
USER GUIDE
GSM LED--
GREEN
The device is connected to GSM network
The device is connected to GPRS network
The device is not connected to GSM network
Without SIM card
GPS LED--
BLUE
The device has GPS positioning fix
The device has GSM positioning fix
The device has no GPS fix
GPS chip sleeping
Power LED--
RED
Solid
OFF
Flashing randomly
Buttons
Power On/Off button
SOS button
Call button
Other Connectors
Micro USB
Microphone
Speaker
Fast flash every 3 seconds
Two fast flashes every 3 seconds
Slow flash every 3 seconds
Always on
Fast flash every 3 seconds
Flashing every 1 second on and 3 seconds off
Slow flash every 3 seconds
Always off
The device is charging
The device is not charging or has been fully charged
The device is on the move
To turn on/off the device. Press for 3 seconds, The GSM&GPS light will dim 3 times.
When it’s pressed for 3 seconds, it will send alarm to all numbers and call the numbers.
When it’s pressed, It will start to call the A1 numbers
Used for charging and firmware upgrade
For listen in and voice communication
For two way voice communication
SETTING UP THE TRACKER:
Your new tracking device should have arrived with the SIM already inserted
Please charge the device for around 8 hours before first use
You will also need to top up the credit before you will be able to use the tracker
Use the below link details to top up: http://www.thecarephone.easypayg.com/index.php
CHECKING CREDIT BALANCE:
To check SIM credit balance at any time, send a text (text must be sent from a linked mobile number) to: 07924 373737
Text must read:
BAL 447 (enter the rest of your tracker number)
You should then receive a
Text back with your balance:
GETTING STARTED:
Setting authorised mobile phone numbers, to enable the tracker to be used with your mobile phone:
It is not mandatory for all three of the authorised numbers to be set, however a minimum of one must always be set
Firstly, enter the tracker number into your mobile phone as a new contact
The number must be entered with the +44 numbers, exactly as shown on the SIM card (in box)
Save the tracker number as your chosen name for it, for example ‘Mum’s Tracker’
Next, send text message A1 from your mobile to the Tracker number
(now saved in your contacts):
You will receive back a text message from the
Tracker reading ‘ Set mobile number 1 OK!
’
You’re now all set to start tracking!
To add the next two users/mobile phones to the tracker:
The second contact will follow all the above instructions, but must sent text B1
The third contact will follow all the above instructions, but must send text C1
To remove a user, they must simply send text A0 , B0 or C0 , to the tracker, depending on which user is being removed
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To add a name to messages sent from tracker, to personalise
:
Send text to the tracker – name1, *chosen name*
For example: name1, Emma
The tracker will reply ‘Add name OK!’
To remove name text: name0
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To change the time:
Send text: TZ+02 to add 2 hours or TZ-02 to remove 2 hours
The time amounts must always be 2 digits and a maximum of 23 hours
SOS BUTTON & CALLS:
When the SOS button is pressed for a few seconds, it will beep. The tracker will then send a text message to all linked numbers, the text will read ‘Help me!’ also the time and date and the location details with a link to Google maps with location:
The tracker will then call all linked mobile numbers in turn. If A1 does not answer, it will call round to B1 and then C1 until the call is answered
Calls can be made to the tracker from ANY mobile or landline number. The call can be picked up by either pressing the SOS button (needs to be clicked twice to pick up the call) or the phone icon button on the side of the tracker (needs to be held for a few seconds to pick up the call). The tracker has a microphone and speaker to enable two way communication. If the phone icon button is pressed until it beeps, it will call
(without sending ‘Help Me!’ text) the A1 contact first, if this is not picked up, it will call B1 and C1 in turn
LOCATION REQUEST:
*YOUR TRACKER MUST BE OUTSIDE OR BY A WINDOW, TO RECEIVE GPS CONNECTION*
You can request a location of the tracker, from your mobile phone
Simply send text: loc
The tracker will reply with the location details and a link to google maps
When you click on the link, Google maps will open with the location of the tracker indicated:
Address Request:
*Tracker will need GPS connection*
Send a text: add
Tracker will simply reply with full address of its location
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GPS Signal Lost and Recovery Alert:
When this is enabled, the device will AUTOMATICALLY send the latest available GPS information when it enters an area with no GPS signal. So if the tracker loses GPS signal, when indoors for example, the tracker records its location from 10 minutes before signal is lost. This is very useful if someone goes missing, you’ll be able to know the closest location before GPS signal was lost
To enable this command, send text: GR1
To turn this function off, send text: GR0
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Listen In:
When this is enabled, users A1, B1 & C1 can make a silent call to the tracker. The tracker answers the call automatically without making a sound. The caller can then listen in to what is happening around the tracker, without being heard by the tracker user
To enable this command, send text: L1
To turn off this function, send text: L0
GEO-FENCE ALERT:
To receive an alert when the tracker leaves a set area or enters a set area:
If you would like to set the tracker to send an alert when it leaves a set distance/area, send text: G1, 1, 0, 100M
If you would like to set the tracker to send an alert when it enters a set distance/area, send text: G1, 1, 1, 100M
The distance must always be in 3 digits, for example, 50 meters would be ‘050M’
Distance can be set in meters ‘M’ or kilometres ‘KM’
You can set up to 3 different geo fences, the second geo fence would start the text with ‘G2’ the third ‘G3’
To turn off this alert, send a text: G1,0 G2,0 or G3,0 depending on which alert you are turning off
When setting up this command, the tracker must have a GPS fix. For example, if you want to set the distance starting from a home address, stand outside by the front door, make sure you have GPS connected, then send the text command
.
The distance will then start from that location
Movement Alert:
When the tracker leaves a set area, an alert can be sent
Send a text: M1,100M
M1 is to turn the function on
Distance must always be 3 digits. For example, 50 meters would be 050M
M means meters, KM means kilometres
When setting up this command, the tracker must have a GPS fix. For example, if you want to set the distance starting from a home address, stand outside by the front door, make sure you have GPS connected, then send the text command. The distance will then start from that location
To turn off this function, send a text: M0
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Over-Speed Alert:
If the tracker exceeds a set speed, an alert can be sent
Send a text: speed1,100
Speed1 is to turn on the function
The speed is measured in KMH
Speed must always be 3 digits. For example, 50KMH would be 050
To turn off this function, send a text: speed0
Vibration Alert:
With this function on, the tracker will send a text alert when it detects movement
It can be set for it to check for motion at a chosen time interval
Send a text: V1,05M
V1 is to turn the function on. Time must be set in 2 digits, for example 05M for 5 minutes, 10M for
10 minutes
S means seconds, M means minutes and H means hours
To turn off this function, send a text: V0
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To Turn off LED lights:
Send a text: LED1
To turn this function off, and to turn LED lights back on, send a text: LED0
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Fall Detection:
With this function on, the tracker can detect a fall using its accelerometer, which senses speed over a short distance.
Send a text: FL1
To turn off this function, send a text: FL0
Accelerated Positioning – A-GPS:
A-GPS is for accelerated positioning which helps position a device when GPS signals are weak.
GPS signals may be impeded by tall buildings and don’t usually penetrate building interiors. A-
GPS uses proximity to cellular towers to calculate a position when GPS signals are not available
To activate this function, send text: AGPS1
To turn off this function, send text: AGPS0
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Power Saving Mode:
With this function on, you won’t waste any battery life when the device isn’t moving. With normal use, the battery can last up to 10 days
To activate this function, send text: PS1
To turn off this function, send text: PS0
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Deep Sleeping Mode:
With this function on, the tracker will only be activated by sensing motion, the GSM & GPS chip will ‘sleep’ unless motion is detected. When motion is detected, the device will be ‘awake’ for
15 minutes and ‘sleep’ again if no further motion is detected. Battery can last up to 40 days
To activate this function, send text: DS1
To turn off this function, send text: DS0
STATUS REQUEST:
You can send a text request to the tracker, which will reply with all the settings showing set ‘1’ or not set ‘0’
The reply text will also show numbers set (A1, B1, C1) and the battery life ‘Bat:80’
Send text: status
The tracker will always automatically send a text alert to all regirstered numbers when battery life is low
Additional Commands:
To get IMEI number:
Send a text: version
The tracker will reply with it’s IMEI number
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Reboot Device:
Send a text: reboot
The tracker will restart itself without changing any settings
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Reset Device:
Send a text: RESET!
The tracker will take all settings back to factory default
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Cautions:
Please comply with these guidelines to extend the life of the device:
Keep the unit dry. Any liquid may destroy or damage the inside circuitry
Don’t use or store the unit in dusty places
Don’t put the unit in overheated or overcooled places
Clean the unit with a piece of dry cloth, don’t use chemicals or detergents
Don’t dismantle or refit the unit
Don’t use other batteries
Hardware Specifications:
Content
Mainframe Dimension
Weight
GSM Frequencies
GPS chip
GPS sensitivity
GPS accuracy
Time to First Fix
Charging Voltage
Battery
Standby Current
Storage Temperature
Operation Temperature
Humidity
Specs.
61mm*44mm*16mm
35g
900/1800mhz or 850/1900Mhz
U-blox 7 (Support AGPS)
Cold start: -148dBm Hot start: -162dBm
<2.5m
Cold start 32s, Warm start 11s, Hot start 1s
5V DC
Chargeable 3.7V 900mAh
≤2mAh
-40°C to +85°C
-20°C to +80°C
5%-95% non-condensing
TROUBLE SHOOTING:
Tracker not responding to text commands:
Check it is charged and switched on
Check it has credit
Make sure your mobile number is linked to the tracker via A1, B1 or C1
Check LED lights - check you have GSM connection (green light fast flashing) to receive text messages
If not receiving location request, check you have GPS connection (blue light fast flashing) Tracker also needs to be outside or by a window to get GPS connection
Turn device on and off by using the power button (This is useful to get GSM/GPS connection back if lost)
Make sure the text command you are sending is exactly as shown in user guide
Check you don’t have a signature set in your text messages etc, tracker will not recognise the request unless it is exactly as shown in user guide
Make sure the tracker number is entered as a contact on your phone using the prefix +44 exactly as shown on SIM card
Make sure your mobile phone has a signal to enable it to receive messages
Not receiving GPS/Loc info:
The tracker must be outside or by a window to enable the tracker to fix to a GPS signal The signal is received from satelites, so tall buildings around you may also affect the signal strength
Check the BLUE LED light is fast flashing every 3 seconds, this will mean you have GPS fix. It will flash slowly every 3 seconds if no connection to GPS
Switch the device off and then on again while outside, to encourage the tracker to again attempt connection to GPS signal
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