Buffalo Technology HS-DH-TGL/R5 User manual

www.buffalotech.com
User Manual
TeraStation Live
HS-DH-TGL/R5
v1.6
Introduction
Congratulations on your new TeraStation! Your TeraStation Live is a powerful file server that’s
as easy to use as a hard drive. With its straightforward configuration GUI, anyone can easily
configure the TeraStation’s settings. You don’t even necessarily need to configure it at all;
right out of the box it’s ready to be plugged in and put to work. But the TeraStation remains
a fast, reliable Linux-based server, with four huge hard drives that may be configured in
RAID 0, RAID 1, RAID 5, or RAID 10 arrays. It also includes PCast and DLNA media servers,
allowing it to stream music, movies, and pictures to a wide range of stand-alone media
players. This user manual is intended to assist you in configuring your new TeraStation.
Because we’re constantly updating our product, the images and text in this manual may vary
slightly from the images and text displayed by your TeraStation. These changes are minor
and should not affect the ease of setup adversely. As time passes, future user interfaces,
updated software, and later versions of this manual may be freely available for download at
our web site: http://www.buffalotech.com.
If you run into difficulties or need additional help, feel free to contact our technical support.
Contact information for Buffalo Technology and our technical support is available on pages
81 and 82.
Table of Contents
Getting Started..................................................................4
Installing Software.............................................................8
Accessing TeraStation Data from a PC.............................. 11
Accessing TeraStation Data from a Mac........................... 15
TeraStation Layout.......................................................... 20
Advanced Settings............................................................ 23
Network Settings.............................................................. 27
Hard Drive Settings.......................................................... 29
Adding Extra Hard Drives................................................ 36
Shared Folders................................................................. 40
Groups............................................................................ 45
Users............................................................................... 46
Print Server..................................................................... 48
WebAccess ...................................................................... 51
Troubleshooting Multiple Shares...................................... 56
Backups .........................................................................58
PCast and DLNA .............................................................62
iTunes ............................................................................65
Maintenance Settings....................................................... 68
System Information.......................................................... 74
Client Utility.................................................................... 79
Troubleshooting............................................................... 81
Changing Hard Drives...................................................... 83
Technical Specifications................................................... 88
Technical Support............................................................ 89
GPL Information.............................................................. 91
TeraStation Quick Setup
Begin setting up your TeraStation by plugging
your power cable and Ethernet cable into the
back of the TeraStation as shown.
TeraStation Quick Setup
Connect your cables
Plug the power cord into a wall socket or
surge protector. Plug type and socket will
differ according to country of use.
Plug the other end of the Ethernet cable into
a hub, router, or switch in your network.
TeraStation Quick Setup
Press the power button on the front panel. LEDs will
light as your TeraStation boots up.
After your TeraStation has completed booting up, check
the LINK/ACT LED on the front of the TeraStation. If
it’s lit, then your TeraStation is connected properly, and
you can go on to page 8. If it’s not lit, turn to page 7 for
troubleshooting.
TeraStation Quick Setup
The TeraStation’s Ethernet port will automatically adjust to use either a Crossover or Patch cable,
so you may connect the TeraStation to your network with either type of Ethernet cable. Buffalo
Technology doesn’t recommend connecting the TeraStation directly to a PC.
Verify that the LINK/ACT LED on the front of TeraStation is lit (see page 6’s picture). If it’s lit, go to
page 8 to continue setting up TeraStation. If the LINK/ACT LED is still not lit, try the suggestions
below to verify that you’re not suffering from common setup problems.
Having problems? Make sure that:
• the TeraStation and the router, hub or switch are both powered on,
• the Ethernet cable is securely plugged in at both ends, and
• the Ethernet cable is not damaged. Verify this by trying a different Ethernet cable.
If problems persist, you may contact Buffalo Technology’s technical support. See pages 85 and 86
for technical support contact information.
Installing Software
Insert the TeraNavigator CD into your computer’s CD-ROM drive.
On a PC, setup should automatically launch. If it does not, manually
launch TSnavi.exe by pressing Start and selecting the Run... option. When the Run dialog opens, type d:\TSnavi.exe (where d is the drive
letter of your CD-ROM drive). Press OK to continue.
If you are installing the software on a Mac, open the CD and click
TeraNavigator to begin installation.
TeraNavigator Setup
Press the Begin Installation button to begin.
If you’re installing on a PC, click on Connect this PC to
TeraStation (the green, lower button). Mac users can skip this
step..
.
Click Next to step through the installation.
TeraNavigator Setup
Continue pressing Next to step through the installation.
When installation is complete, you may close the installation
window.
10
Using your TeraStation with a Windows PC
Two new icons will be on your desktop: Shortcut for TS-Live and
Buffalo NAS Navigator.
Clicking Shortcut for TS-Live takes you directly to the folders on your
TeraStation. Share is the main folder that you can put files and
folders in. Info contains a copy of your user manual.
The Buffalo NAS Navigator icon opens the TeraStation’s client utility.
Turn to page 79 for more on using the NAS Navigator client utility.
11
Accessing TeraStation Data from your PC
To Access TeraStation Data from a PC:
Your TeraStation uses “shares” (folders) to hold data. A share called “share” is already configured on
your TeraStation, and you can create additional shares on page 40. To start using your TeraStation,
you can either click on the Shortcut for TS-Live on your desktop, or you may just use drive T in My
Computer, which setup has mapped to the default share in your TeraStation.
12
Accessing TeraStation Data from your PC
You can map additional driveletters to shares on your TeraStation.
From the Start menu, select Run.... Enter your TeraStation’s
hostname (you can get it from the NAS Navigator utility) or IP address.
Press OK.
Your TeraStation should open. “Share” is a data folder in your
TeraStation by default. “Info” contains your user manuals. If you
have created other folders, they will be visible here too. You can map
drive letters to any of these folders.
13
Accessing TeraStation Data from your PC
From the Tools pull-down menu, select Map Network Drive. Choose a drive letter from the Drive:
pull down menu. To specify the folder to map, either find it with Browse or enter \\TS-Live\
share_name in the Folder: field, where TeraStation_Name is your TeraStation’s hostname and
share_name is the name of a folder on your TeraStation. Check the Reconnect at logon checkbox
to have Windows connect to this mapped drive everytime it starts. When finished, press the
Finish button. Your share is now mapped to a drive letter.
14
Using your TeraStation with a Mac
After installing the TeraNavigator software, your Mac will have two
new icons on the desktop.
The Share folder is the main folder that you can put files and folders
in. NAS Navigator is the TeraStation’s client utility.
Clicking Share opens the main folder on your TeraStation. You can
put files and folders in Share as though it were any other hard drive
connected to your computer.
The NAS Navigator icon opens the TeraStation’s client utility. See
page 79 for more on using the NAS Navigator client utility.
15
Accessing TeraStation Data from a Mac
You can manually add TeraStation Shares
(folders) to your desktop by adding them to the
Mac’s server list. Begin by clicking Go, and
then choose Connect to Server.
In the Server Address field, enter your
TeraStation’s IP address in the form smb://
ipaddress (where “ipaddress” is your
TeraStation’s IP address), and click Connect.
If you don’t know your TeraStation’s IP
address, see page 18.
16
Accessing TeraStation Data from a Mac
Select Guest and click on Connect. Note: If you have configured share
permissions on your TeraStation, select Registered User and enter your
Registered User credentials.
Select the volume that you want to mount, such as share or share-mac,
from the list of folders on the TeraStation.
The share will open. A link to the shared folder will appear on your
desktop.
17
Accessing TeraStation Data from a Mac
If you don’t know your TeraStation’s IP address, there are
several ways to get it.
One simple method is to use the NAS Navigator client utility
(included on your CD) to find your TeraStation(s). Just click
on the tab for your TeraStation and you’ll be able to read its IP
address.
You can get the TeraStation’s IP address from the LCD display
on the front of the TeraStation as it boots up.
You can always get the TeraStation’s IP address from your
router’s configuration utility. Many Buffalo routers list this
information on the Client Monitor page, as shown to the right.
Consult your router’s documentation for instructions on
identifying the TeraStation’s IP address.
18
TeraStation Expansion
TeraStation Live has two USB 2.0 ports on the rear. These ports can be used for adding external
USB Hard Drives. TeraStation will share connected USB storage devices, allowing everyone on the
network to use them. Up to two external USB hard drives may be added to TeraStation Live. To
connect a USB hard drive to your TeraStation, simply plug it into one of the USB Ports.
You may plug in additional USB hard drives to either of the USB ports on your TeraStation. See
page 36 for setting up your USB hard drives on the TeraStation. Page 54 shows you how to set up
TeraStation to back up to a USB Hard Drive.
19
TeraStation Layout
Power Button – Press and release the Power Button
to turn the TeraStation on. Hold it down for three
seconds to turn the TeraStation off.
Hard Drive Access – The Access LEDs will blink
green when the associated hard drive is accessed.
During startup, it’s normal for all the lights to
blink.
Hard Drive Cage – The tubular lock prevents
physical access to hard drives when locked. See
page 79 for information on replacing hard drives.
20
TeraStation Layout
The Status LCD can be configured to
display specific TeraStation information.
Please see page 66 to configure the
various display options.
INIT Button – The INIT button restores
your TeraStation to factory default
settings. It’s located on the underside of
the display, and only accessible while
the door is open. See page 69 for more
information on initialization.
21
TeraStation Layout
Power Plug – The TeraStation Live is designed for 100-120 Volt AC
power. Connecting this plug to a 220 V power supply will damage
your TeraStation Live.
10/100/1000 Mbps Ethernet Port – Use this port to connect
your TeraStation to a switch, a router, or another computer. The
port is autosensing, so either a conventional Ethernet cable or a
crossover Ethernet cable may be used.
USB Ports – TeraStation offers two USB 2.0/1.1 ports for adding
external drives.
22
Advanced Settings
The Configuration GUI
The Configuration GUI may be accessed at any time
by typing the IP address of your TeraStation into
the URL bar of a browser running on a computer
connected to the same network as the TeraStation.
This works perfectly with OS X, Linux, and other
non-Windows PCs.
You may also open the Configuration GUI from
NAS Navigator by clicking on Setup and choosing
Configuration Settings.
23
Advanced Settings
This login prompt will appear. Enter admin for the user name. Until you change it, the password
for the admin account will be password. Press the OK button when finished.
User name: admin
Password: password
See page 47 to change your password.
If this login prompt does not appear,
your DHCP server may not be
functioning correctly. If DHCP is
disabled, you may re-enable it, or verify
that the TeraStation’s IP Address is in the same range as that of your PC.
Note: Pages 75 and 76 describe how to configure the TeraStation with a Static IP Address.
24
Advanced Settings
Welcome to the configuration GUI for the TeraStation! Bookmark this page in your browser so it
can be easily accessed for future configuration changes. If the TeraStation’s IP Address changes,
you will need to recreate the link. You can also get here by typing http://TeraStation_Name into a
Web browser, where TeraStation_Name is the name of your TeraStation.
You are now at Home. Notice that the Home button is lit up in yellow. You can navigate this menu
by clicking on the buttons at the left of the screen. Here at “Home”, you can see basic information
about your TeraStation’s current configuration. You may close this screen by clicking Logout at the
bottom left, or just by closing the browser window. If you have lost your TeraStation, clicking I’m
here! at the bottom left will cause it to beep, making it easier to find.
25
Advanced Settings
Basic
You may modify your TeraStation’s hostname
and description under Hostname Setup. A friendly, easy-to-remember name (e.g.
“TeraStation”) is recommended.
Make sure that the date and time are correct
in Date and Time Setup. To synchronize time
settings with those in your computer, press
Use Local Time. To have your system time
automatically set by an NTP server, enable NTP
Server and enter an IP Address for the NTP
server (e.g. 192.43.244.18) or use the supplied
default NTP server.
Ensure that both the Display Language and the
Windows Client Language are set to languages
that you’re comfortable with.
Once desired fields have been completed, press
the Apply button.
26
Advanced Settings
Network (IP Address Properties)
In most networks, TeraStation will get its IP
Address automatically from a DHCP server.
You may disable DHCP here. If DHCP is
disabled and an IP Address is not set manually,
it will default to 192.168.xxx.xxx with subnet
mask 255.255.0.0. The TeraStation’s IP
Address, Subnet Mask, Default Gateway
Address, and DNS Server address may all be
entered manually under IP Address Properties.
Ethernet Frame Size may also be set manually
on this page. Only use JumboFrame settings
when operating in a Gigabit environment where
all other clients support the same JumboFrame
setting. Click Apply after making any changes.
27
Advanced Settings
Network (Workgroup/Domain)
To make your TeraStation a member of a workgroup, enter
the workgroup name here and click Apply. Entering a
WINS server IP address is optional.
The TeraStation Live does not support Active Directory
authentication.
28
Advanced Settings
Disk Management (Drive Properties)
This page shows the current properties of your hard drives
and RAID Arrays. To change these settings, click on RAID
Setup at left.
29
Note on RAID Arrays
TeraStation uses RAID (“Redundant Array of Independent Disks”) technology to control the four
hard drives in your TeraStation. RAID may be configured several ways:
RAID 0 - All four drives are combined into one large, fast drive, giving the maximum capacity for
your TeraStation. This size is the one listed on your TeraStation’s box and shows the total capacity
of the TeraStation with no data used for redundancy. RAID Spanning is fast and efficient, but with
no redundancy, if one hard drive fails, all data on the TeraStation is lost.
RAID 1 (mirroring) - Hard drives are arranged in mirrored pairs. Each half of the pair reads and
writes exactly the same data. This costs you half the total capacity of the array, but provides
excellent redundancy. If a hard drive fails, the mirror continues to supply data, so you may work
on normally. You may replace the damaged or defective drive at any time, and normal RAID 1
mirroring will then be automatically restored.
RAID 5 (parity) - All drives in a RAID 5 array reserve part of their data space for parity information,
allowing all data to be recovered if a single drive fails. The parity information takes up about one
hard drive’s worth of space, so if you set up all four drives in the TeraStation as a RAID 5 array,
your usable capacity will be about 3/4 of the total capacity of the TeraStation. This is how your
TeraStation is set up out of the box.
RAID 10 (parity) - Combines RAID 1 and RAID 0 for a fast, secure array. Half of the TeraStation’s
total capacity is used for redundant information.
Buffalo Technology recommends RAID 5 for its excellent balance of efficiency and security.
30
Advanced Settings
Disk Management (RAID Setup)
This page shows your current RAID arrays. You may delete
old arrays or create new ones by clicking on the underlined
RAID Array # under RAID Array Configuration. The RAID Scanning Settings set a specific time for the
TeraStation to scan and inspect its RAID arrays. It is
recommended to set a time where the TeraStations
usage will be minimal (perhaps the middle of the night).
TeraStation will be significantly slower while the RAID
scan occurs. Begin Immediate RAID Scan specifies the
TeraStation to run a RAID Scan immediately.
You may also disable RAID Array Error Detection Response from this page. Normally, this is set to
automatically shut down the RAID array when an error is detected. Though it is not recommended,
you may disable that behavior by selecting Disable.
NOTE: TeraStation has four internal hard drives. Before creating a new RAID array, you may have
to delete one or more pre-existing RAID Arrays to clear up the hard drives for your new one. This
will destroy all data currently on the disks, so back up any important data before deleting RAID
arrays. Whether you want to clear out an old array or create a new one, begin by clicking on the
array’s underlined RAID Array #, under Name.
31
Advanced Settings
Disk Management (RAID Configuration)
A configured RAID array may be deleted by pushing the Delete
RAID Array button. This will free up all hard drives listed under
Disk Structure.
You will need to enter a confirmation number from the screen
before the RAID array will be deleted.
32
Advanced Settings
To configure an unconfigured array, begin by double clicking on
the array you want to configure, e.g. “RAID Array 1”.
Choose your RAID mode under RAID Settings and put checks
next to the hard disks you want included in the array under
Disk Structure. Click Setup RAID Array when ready. It may take
several minutes to complete setting up the RAID array. When
it’s finished, a Disk Check will run.
33
Advanced Settings
Disk Management (Disk Check)
When RAID Configuration is done, a disk
check will run automatically. This may take
several hours to complete. Performance of the
TeraStation will be slower than normal while
the disk check is running.
34
Advanced Settings
Disk Management (RAID Configuration)
You’ll see this screen when your new
RAID Array is completely configured.
Click on Shared Folders and turn to
page 40 to begin setting up shares on
your TeraStation.
35
Advanced Settings
Disk Management (USB Settings)
If you’ve plugged an external USB hard
drive into one of the USB ports on your
TeraStation, you may set it up from this
page. Click on its name under USB
Disk Setup to begin.
36
Advanced Settings
Disk Management (USB hard drive setup)
From here you can see your USB hard
drive’s setup information. If the hard drive’s
information isn’t displayed properly, try
restarting your USB hard drive and then
restarting your TeraStation. Some USB
hard drives must be reformatted from within
TeraStation before they can be assigned
shares. Press Format USB Disk, or choose
Disk Format from the left-side menu, to begin
reformatting your USB hard disk. Turn to
page 39 for more information on reformatting
disks. Turn to page 40 to set up shares on
your USB hard drives.
37
Advanced Settings
Disk Management (Disk Check)
To initiate a comprehensive disk check on a hard drive or array of drives, select the hard drive
or array that you want to check from the Target dropbox and click the Start Disk Check button.
Performance will be slower while the disk check is running.
38
Advanced Settings
Disk Management (Disk Format)
To format a hard drive or array, select it from
the Target Disk drop box. Choose the file
system desired from the File System dropbox
(internal drives can only be formatted with XFS).
Note that FAT32 has a 2 gigabyte single file size
limit. If you choose FAT32 for your file system,
you will not be able to store single files larger
than 2 gigabytes on the drive. Use of the XFS or
EXT3 file systems is recommended. Press Select
Target Disk when done.
Depending on the size of the target hard disk or
array, a Disk Format may take several hours to
complete. Performance will be slow during the
disk format.
39
Advanced Settings
Shared Folders
To add new shares to your TeraStation, select Shared Folders from the left side menu, and then
click the Add button.
To delete a share, select the share you’d like to delete, and press the Delete button. Deleting
shares will remove the share and erase all of the files and folders inside that share.
40
Advanced Settings
Add a new Shared Folder
To add a new shared folder, enter a name for it
in the Shared Folder Name box and choose which
Disk Space it will reside in. You may also choose
which operating systems and features the share
will support by putting the appropriate checks next
to Shared Folder Support, and whether the share
supports the Recycle Bin by putting a selecting
Enable or Disable. Enter a Shared Folder Description
and a Remote Backup Password if desired. Click
Apply to build the new shared folder.
Appletalk support is available for use with legacy
Macs. Checking “Apple” by Shared Folder Support
lets you use your TeraStation with older Macs, but
gives you all of Appletalk’s limitations, including a
2GB maximum filesize and a 32 character limit for
filenames. For OS X 10.3.9 and later, leave “Apple”
unchecked for best performance.
Remote Backup Password will set a password on this
share for other TeraStations who want to use it as a
remote backup target. This password will not affect users attempting to access the share; it only
pertains to remote TeraStations trying to access this share for backup tasks.
41
Advanced Settings
Shared Folders (Access restrictions)
To use Access Restrictions for a share, select
Enable. Highlight groups or users in the All Groups/
Users column and use the left-pointing arrow
buttons (located just to the left of each box) to
move individual groups or users from the All
Groups/Users column to the Read Only box (if
you want to give them read access only) or all
the way to the Writable box, if you want to give
them full access to the share. Right-pointing
arrows will move highlighted users or groups
back to the right.
Click Apply when you have your groups and
users in the appropriate boxes.
To set up new groups and users, see pages 45
and 46.
42
Advanced Settings
Shared Folders (Service Setup)
To allow FTP Access to TeraStation,
choose Enable for FTP Server. To enable
legacy AppleTalk support, choose Enable
for AppleTalk Protocol.
FTP Server Info: Enabling the FTP
Server will allow users to connect to
shares via FTP protocol. Their username
and password is used for their login
credentials, and they will only have
access to shares that have read-only or
writeable access to on the TeraStation.
The network administrator of your
network may need to enable traffic on
port 21 to the TeraStation for FTP to
work over the Internet.
Click the Apply button to set up these
services.
43
Advanced Settings
Shared Folders (DFS Setup)
To allow Distributed File System (DFS) technologies for Windows Server 2003 R2, select Enable and
click the Apply button.
44
Advanced Settings
Group Management
Groups allow for easier management of permissions
in some networks, specifically networks with a lot of
users in different departments.
To Delete a group, put a check next to its name and
click Delete. To add a group to your TeraStation, click
Add.
Add a name and a description to the Add New
Group fields. Put checks next to each Member User
that you want to be part of the group. Click Apply
when your group is set up the way you want it.
Active Directory and Domain Groups are not shown
here but are available under Share Management.
Members can be added or removed from a group
at any time by editing the group. This is done by
clicking on the Group name on the main Group
Settings page.
45
Advanced Settings
User Management
TeraStation is preconfigured with two users,
admin and guest, out of the box. The admin
and guest user accounts cannot be deleted. To
delete any other user, put a check next to their
name and click Delete. To add a new user, click
Add Local User.
The Add New User dialog will appear. Enter a
User Name, Password, and User Description for
the new user and click the Apply button. If a user
will be accessing the TeraStation from a Windows
95/98 computer, their password should be 15
characters or less. Mac OS 8 and OS 9 users’s
passwords should be 9 characters or less.
46
Advanced Settings
User Management (changing passwords)
To change an account’s password, click on the
name of the account under User Settings. Note:
if a user name and password are used to log into
a user’s windows computer or domain, the same
user name and password should be used when
creating the user’s account on the TeraStation, or
problems accessing shared folders may occur.
Enter the desired new password in both boxes
and click Apply.
47
Print Server (Settings)
A USB printer, plugged into a USB port on
the rear of your TeraStation, may be used as
a Windows Print Server on your network by
choosing Enable and then clicking Apply. TeraStation supports most PostScript printers.
It doesn’t support bi-directional printers.
Non-PostScript printers are not supported
by Buffalo. You may be able to get enough
information from a printer’s documentation to
get it to work, but our technical support cannot
help you with this.
Multi-function (all-in-one) printers are also not
supported, and tech support cannot help you
configure them. When multi-function (all-inone) printers are attached to the TeraStation,
many features will not function. This might
include printing in general.
48
USB Settings
Print Server - Printer Share Installation
If TeraStation is set up to share your printer (page 48), you can easily add the printer to any Windows
PC on your network. Follow these steps for each PC that you want to be able to access the printer.
Access the TeraStation by pressing Start, selecting the Run...
option, and entering \\TeraStation_Name (where TeraStation_
Name is the name you set on page 26). Press the OK button
when finished.
Right click on the lp icon and select Connect. You’ll
receive a warning that the server doesn’t have the
proper drivers. Press the OK button to continue.
49
USB Settings
Print Server - Printer Share Installation (continued)
The Add Printer Wizard will launch. Select the proper driver
for your printer. If your printer is not in the list, you’ll have
to insert the CD that came with your printer into your PC’s
CD-ROM drive and press the Have Disk button. Refer to your
printer documentation for further information on installing
your printer if necessary. Press OK to finish.
If lp is the only printer installed on the PC, then it will automatically be set as
the default printer. If it’s not the only printer, you may make it the default
printer by clicking Printers and Faxes in Control Panel, right clicking on the lp
printer icon and selecting the Set as Default Printer option from the File dropdown menu.
50
Advanced Settings
Print Server (Delete Print Queue)
If a corrupt print job is sent to a printer,
printing may suddenly fail. If your print jobs
seem to be locked up, clearing the print queue
may resolve the issue.
To execute the Delete Print Queue program,
press the Delete button. This will clear all
current print jobs. Users will have to re-send
any incomplete print jobs to the printer.
If there are still problems printing to the
printer, then check the printer manufacturer’s
documentation for troubleshooting
information. Also, verify that the USB cable is
securely fastened to both the printer and the
TeraStation. Finally, you may try turning the TeraStation off, turning the printer off, turning the
printer back on, and then turning the TeraStation back on again.
51
WebAccess
With Buffalo’s WebAccess, you can access your TeraStation from anywhere in the world with an
Internet connection. It’s easy to access your files, or share them with other people, wherever they
may be.
WebAccess is set up from within the
Configuration GUI. First, select ‘Web Access’,
and then ‘Service Setup’ from the menu on the
left.
To use WebAccess, set ‘Web Access Service’ to
Enable. You may enable SSL Encryption if desired.
Using ‘BuffaloNAS.com’ is recommended.
Otherwise, you’ll have to manage your own DNS
settings.
‘Auto-Configure Firewall’ is also recommended if
your router supports UPnP (most do since 2001).
If you choose not to enable this, you must manually configure your router and firewall to forward
internal port 9000 to the Internet.
Choose a name for your BuffaloNAS account and a password (“key”). This name is the name that
will be used to access your TeraStation and to share with your friends. The password for this
protects other people from using it, so picking a strong password is recommended.
Click Help in the top right of the window for detailed information on each setting.
52
Configuring WebAccess
Select ‘Folders Setup’ in the left-side menu. Any shares on your
TeraStation will appear on the list to the right. Click on the icon beside it to select a share for web access.
Choose your desired level of Web Access from the ‘Web Access
Settings’ dropbox:
‘Disable’ will prevent remote access to this share through
WebAccess. This is the default setting.
‘Allow Anonymous’ will allow anyone to access the share. Don’t
use this setting unless you want your TeraStation share to be
available publicly to everyone in the world!
‘Allow All Groups/Users’ will allow only people who have an
account on the TeraStation to access this share remotely.
‘Use Inherited Folder Permissions’ will allow people with an
account on the TeraStation to access the share remotely only
if they have read permissions on the specific share that they’re
accessing.
Consult your user manual for more information on setting up
groups, users, and permissions on the TeraStation.
Click the Apply button to save your changes.
53
Using WebAccess
To access your TeraStation remotely, open a browser
window on any computer connected to the Internet and go to
buffalonas.com. In the dialog box, type the BuffaloNAS name that you set on
page 48. Alternately, you can go directly to your share by typing
BuffaloNAS.com/your_BuffaloNAS_name in the URL window.
The folders from your TeraStation’s share will appear. Files
from anonymous shares will appear to the right. To see files
from shares that are not set to anonymous, you will need to
log in. The ‘login’ link is on the top left corner of the page.
54
Using WebAccess
To access individual folders on the right, click
on their open links.
Clicking on individual files will give you other
options, depending on the filetype. Clicking
on the Audio link at the bottom left corner of
the page will give you options for playing music
files, including the opportunity to launch a
Flash-based music player that will stream your
audio files directly through the Web interface.
55
Advanced Settings
Troubleshooting Multiple Shares
When accessing multiple shares to a Windows
PC, you may see this error message.
This is caused by having multiple shares to the
same resource using different login credentials.
The error occurs when connecting to at least one secure, restricted share. Due to a constraint in
Microsoft Windows, only one set of login credentials can access or map drive letters for a network
resource such as the TeraStation. As such, only one username and password can be used while
mapping drives to a PC. If unsecure, unrestricted shares are mapped and then an attempt to map
a secure, restricted share is made from the same PC, then this error will occur. To prevent this,
you must create all mapped shares using the same login and password information. Please follow
the steps on the next page to remedy this problem.
56
Advanced Settings
Mapping Multiple Shares
When mapping any share, select the Connect using a different
user name option. A login and password prompt will appear.
Use the username and password required by any secure,
restricted shares for all shares. All mapped shares on a
single PC must use the same username and password!
If only unrestricted shares are being mapped, then it’s not necessary to set a username and
password for shares. Multiple mapped drives to unrestricted shares can exist without a username
or password as long as no restricted, secure shares are mapped. If an unrestricted share and a
restricted share are being mapper or accessed, use the restricted username and password for the
unrestricted share login by using the Connect using a different user name option. This will allow a
Windows PC to access both shares without any problems.
57
Advanced Settings
Disk Backup
To create a backup job, click on a Job Number. The Edit Backup Job dialog will appear.
58
Advanced Settings
Disk Backup (Edit Backup Job)
A Backup Job can run regularly on a daily or weekly
schedule, or immediately by appropriate choices in
the Backup Job Schedule field. Date and Time for
the backup may be entered, and Encryption and
Compression enabled or disabled. Enable Overwrite
Backup to have each scheduled backup write over the
previous backup, or Differential Backups to backup
only files changed since the previous backup.
Select the folder to be backed up from the Local
Backup Shared Folder dropbox, and the destination
for the backup files from the Destination Backup
Shared Folder dropbox. The destination folder may
be on a USB drive attached to the TeraStation, or
another TeraStation on the network. Click on Select
to approve the backup targets.
Click the Apply button when your backup job is set
up the way you want it, or Clear Job to stop a job
from running again.
59
Advanced Settings
Disk Backup (TeraStation List)
The TeraStation list shows other TeraStations in your network that you can configure network
backups to.
Press Refresh to get a list of TeraStations on your network.
60
Advanced Settings
Disk Backup (Add TeraStation)
To add a remote TeraStation to your network, enter its numerical IP Address in the Remote
TeraStation IP Address field and click the Add to List button. For remote TeraStation backups,
make sure both firewalls are configured to allow traffic in and out of their networks.
Note: Disk Backups between two TeraStations use port 8873 for encrypted backups and port 873
for backups with no encryption.
61
PCast
PCast and DLNA are special
services that can run within
TeraStation, allowing it to be a
media server for LinkTheater or
other digital multimedia players.
The LinkTheater product is a
media server that connects to
your television and streams
multimedia content. The PCast
service allows you to stream
any multimedia content directly
from your TeraStation Live to
the LinkTheater. DLNA is an
industry standard supported by
many digital multimedia players.
If you do not own a multimedia player, PCast and DLNA settings may be ignored.
For more information on LinkTheater, please visit Buffalo Technology’s web site at www.buffalotech.
com and look under Multimedia Products.
62
PCast Settings - LinkTheater
Media Server Function: The Media Server Function
will need to be enabled for this function to work.
If you do not own a LinkTheater than disabling
this feature is recommended.
Media Folder: The Media Folder specifies which
shared folder to share with LinkTheater. All of
the multimedia files inside this shared folder
will be available to LinkTheater. NOTE: At this
time, only one shared folder can be accessed
with LinkTheater. Please make sure that all
of the multimedia files you wish to share with
LinkTheater are in this shared folder.
PCast Password: Restrict access to your media
server by specifying an access password.
Limit DLNA Client Access: Choose what devices can access your media server. See next page for
more information on configuration.
Update Media List: This updates the list of multimedia folders and files displayed by your media
player. Some changes may not be shown until the list is refreshed or the media player rebooted.
63
PCast Settings - LinkTheater
Get to this page by clicking Choose Devices on the
previous page.
Search for DLNA Client: This will show a list of all
clients that could connect to the media server.
For any that you want to have access, put a
checkmark next to their MAC address and click
Allow Access. You can deny access to any DLNA
client by checking it and clicking Deny Access. 64
Using your TeraStation with iTunes
Your TeraStation may be used as a music server for computers
running iTunes. As long as PCast’s Media Servers function is
enabled, the Media Folder (“Share” by default) will appear in
iTunes on computers on the same subnet.
All music files in the Media Folder will be visible from within
iTunes 7 or later. Music files stored in this folder will be playable
from up to 5 computers on the network.
65
Using your TeraStation with iTunes
You can configure iTunes to store all of your music on the
TeraStation if desired. To do so, select Edit and then Preferences.
On the Advanced tab, to change the iTunes Music folder, click
Change.
66
Using your TeraStation with iTunes
Browse to the media folder on your TeraStation (by default,
the media folder is //TS-Live/share). Click OK, and then OK
again.
ITunes will now save all music to the media folder on the TeraStation.
67
Advanced Settings
Maintenance (Notification)
If your TeraStation is remotely managed, you
may choose to receive nightly status reports
and be notified of any disk events by email.
To set this up, enable Mail Notification and
enter the IP Address of your SMTP server*
in the SMTP Server Address field. Select a
Subject line for the emails (i.e. “TeraStation
Status Report”) and enter the email address of
each person you want to receive notification
emails into a Recipient Mail Address field.
* SMTP server must be an open type server. Currently, there’s no provision for entering a
username or password.
68
Advanced Settings
Maintenance (Alert Settings)
Alerts can be configured on the TeraStation to make audible noises when a problem is detected.
Along with the audible noise, alert emails will be sent out if Mail Notification was properly configured.
Please select the features you would like to receive an audible sound alert from and then press the
Apply button.
69
Advanced Settings
Maintenance (Status LCD)
The Status LCD Setup allows configuration for
the LCD display on the front of TeraStation.
Please select the type of information that the
front panel should display from the LCD Display
Items. Automatically Switch LCD Items tells
the TeraStation to cycle through the selected
display items every 10 seconds. Disabling this
feature means the LCD display does not cycle,
and it will stay on the same display item until
the Display button on the front of TeraStation
is pressed. The LCD screen and green LED
buttons brightness can be controlled via their
respective settings. Press the Apply button once
all of the settings have been configured.
70
Advanced Settings
Maintenance (Syslog Transfer)
Check Enable to allow system logs to be
transferred. Press Apply once all of the
settings have been configured.
71
Advanced Settings
Maintenance (Shutdown)
From the Shutdown page, press
Apply to shutdown TeraStation. This
has the same function as holding
down the power button on the front
of TeraStation, but may be done
remotely. Turning on the TeraStation
after a shutdown requires a
physical button push on the front of
TeraStation. The Restart Now button
simply reboots the TeraStation,
bringing it back to functionality after
about 120 seconds.
72
Advanced Settings
Maintenance (Initialization)
Initialization is a reset procedure that restores
all settings back to the default, out of box,
configuration. All configuration, users, groups,
and backup jobs are lost, but actual data and
shares on the hard are NOT lost. If you want
all data to be erased, reformat the drive.
Specify whether the TeraStation shall keep its
administrator password after a initialization
or whether the password should be reset to
the default password (default password is
password). Press the Apply button once you
make the selection.
Press the Restore button to begin the initialization process; this will restore all settings to factory
defaults but will NOT erase the data on the hard drives.
73
System Status (System Information)
This page shows you the System Information for your TeraStation.
Firmware updates are occasionally available from www.buffalotech.com for the TeraStation Live.
These must be executed from a Windows PC on the same network. Your router, switch, or hub
should pass through ports 8873 and 22939 for this to work (most do).
74
Advanced Settings
System Status (USB Details)
This page shows you details on USB hard drives plugged into your TeraStation.
75
Advanced Settings
System Status (Drive Properties)
This page shows you the properties of all hard
drives and RAID arrays in and attached to your
TeraStation.
76
Advanced Settings
System Status (Network Information)
This page shows you the System Information for your network connection.
77
System Status
Log Information
This page lets you save or display system log information. Choose the log you want from the Log
Type dropdown and click Save. The dialog will let you save or display (“Open”) the logfile.
78
TeraStation Client Utility
This is the TeraStation Client Utility. Installed
on your PC, it allows you to access each of the
TeraStations on your network. Click Refresh
List to get tabs for each of your TeraStations.
Each tab shows the Host Name, Workgroup, IP
Address, and Subnet Mask of the associated
TeraStation, as well as the version of firmware
it’s running.
With a TeraStation’s tab selected, you can click
on the View Shares button to go directly to its
root share. Clicking the Setup pulldown menu
and selecting Browser Management takes you
to the configuration GUI. And clicking Setup
and choosing Modify IP Address takes you to
the following screen . . .
79
TeraStation Client Utility
IP Address Setup
Here, you may enter your IP Address and Subnet Mask manually, or enable your TeraStation to
acquire them automatically from a DHCP server. You’ll need the administrator password to use
this screen. Press OK when you’re done.
80
Troubleshooting
If TeraStation encounters a disk error, it will be reported in the TeraStation status on the top of
any of the Web-Based configuration screens. Run a Disk Scan in the event of this error. If that
does not resolve the problem, a format is recommended. Formatting the drive will delete all of the
data on it, so back up any data you can before formatting. Finally, if none of the above solutions
help, then please contact Technical Support (see pages 85 and 86 for Technical Support contact
information).
81
Troubleshooting
DIAG LCD Codes:
Error Code
E00
E01
E02
E03
E04
E10
E11
E12
E13
E14
E15
E16
E17
E18
E19
E20
E21
E22
E23
Description
Alert
MPU error: Main MPU is not responding.
Error on DRAM DATA LIN
Error on DRAM ADDRESS LINE
Error on RTC CHIP
Failed to load kernel (FLASH error)
UPS AC LINE FAIL Error
FAN Error: Fan rotation speed is low or fan is stopped.
Cooling Error: Cooling by fan cannot catch up.
Error has occurred on RAID Array x.
Cannot mount RAID Array x.
Not Used
Cannot find HDDx.
Cannot communicate with RTC chip (IC12).
Cannot communicate with SATA chip (IC1).
Cannot communicate with SATA chip 2 (IC2)
Cannot communicate with USB chip (IC5)
Cannot communicate with Ethernet chip (IC13)
Cannot mount HDDx
HDDx faulty (HDDx is excluded from raid because of errors)
82
Sound
A
A
A
A
A
B
B
B
B
B
B
A
A
A
A
A
B
B
Replacing a Hard Drive
Safety Warning:
Do not use a replacement Hard Disk Drive which has more than 0.92A at 5Vdc and 0.9A at
12Vdc for the specification of current load.
Do not use any Hard Disk Drive which does not have required safety certificate (example:MET,
UL) approved by NRTL.
The above warnings are basic safety restrictions only, and do not constitute the full requirements
for a hard disk drive to function properly in the TeraStation.
83
Replacing a Hard Drive
Turn the key counter-clockwise to open drive door.
Squeeze the tabs gently and swing
the tray latch upward.
The hard drive tray will now slide out.
84
Lower the drive carefully to the work surface.
Gently push down on the two tabs to release the plug.
85
Pull the plug straight out to
remove the drive.
To remove the hard drive from
its cage, set the assembly on a
soft surface and remove these
four screws.
86
Install a new hard drive by doing the same steps in reverse order:
Begin by screwing the new hard drive into the cage.
Plug the power/data connector into the hard drive.
Slide the hard drive cage back into the TeraStation.
Press the latch down to lock the hard drive cage in place.
87
Technical Specifications
LAN Standards:
IEEE 802.3u 100BASE-TX; IEEE 802.3 10BASE-T
Transmission Types:
1000Mbps/100Mbps/10Mbps; 100BASE-TX
4B/5B, MLT-3;10BASE-T Manchester Coding
Access Media:
CSMA/CD
Media Interface:
RJ-45
USB Standard:
USB 2.0
Hi-Speed (HS)
Full-Speed (FS)
Low-Speed (LS)
USB Connector:
USB A Connector (2)
Data Transmission Speed:
Max: 480 Mbps (HS Mode)
Max: 12 Mbps (FS Mode)
Power Consumption:
~56W (Varies based on size)
Dimensions:
6.7” x 9.3” x 12.2” (170 x 235 x 310 mm.)
Weight:
~15.8 lb. (7.2 kg.) (Weight varies based on size)
Operating Environment:
32° - 95° F; 20-80% non-condensing
88
Contact Information (North America)
Buffalo Technology USA Inc.
4030 West Braker Lane, Suite 120
Austin, TX 78759-5319
GENERAL INQUIRIES Monday through Friday
8:30am-5:30pm CST
Direct: 512-794-8533 | Toll-free: 800-456-9799 | Fax: 512-794-8520 | Email: sales@
buffalotech.com
TECHNICAL SUPPORT North American Technical Support by phone is available 24 hours a day, 7 days a week. (USA
and Canada).
Toll-free: (866) 752-6210 | Email: [email protected]
89
Contact Information (Europe)
Buffalo Technology UK Ltd.
176 Buckingham Avenue,
Slough, Berkshire, SL1 4RD
United Kingdom
GENERAL INQUIRIES Email: [email protected]
TECHNICAL SUPPORT Phone (UK only): 08712 50 12 60*
Phone: +353 61 70 80 50
Email: [email protected]
*Calls cost 8.5p per minute
Technical Support Operating Hours
Monday - Friday (GMT)
9:00 AM - 6:00 PM Monday-Thursday
9:00 AM - 4:30 PM Friday
90
GPL Information (North America)
Thank you for your interest in Buffalo products. Our GPL software delivery policy is outlined below.
For each individual product and revision, please send one individually packaged self addressed padded CD
shipping envelope, containing a blank CD-R to the following address:
Buffalo Technology USA Inc.
4030 W. Braker Lane Suite 120
Austin, TX 78759
Attn. GPL Department
Within the envelope containing the self addressed padded CD shipping envelope, please include a bank draft
or money order for $20 (USD) (Made out to: Buffalo Technology) to cover our handling fee, postage and CD
preparation. The CD-R should have the name of the product and revision number clearly written on the
actual CD-R (not on the insert).
We do not send GPL source in bulk on a DVD. And order confirmation is not required by the GNU General
Public License.
We are more than happy to comply with your request; however, we must ask you to comply with our GPL
distribution policy, which complies with the GNU General Public License.
Sincerely,
Buffalo Technology GPL Department
91
GPL Information (Europe)
Thank you for your interest in Buffalo products. Our GPL software delivery policy is outlined below.
For each individual product and revision, please send one individually packaged self addressed padded CD
shipping envelope, containing a blank CD-R to the following address:
Buffalo Technology Ireland Ltd
Free Zone East, Shannon, Co. Clare
Ireland
Attn. GPL Department
Within the envelope containing the self addressed padded CD shipping envelope, please include a bank draft
or money order for €20 (Euro) (Made out to: Buffalo Technology) to cover our handling fee, postage and CD
preparation. The CD-R should have the name of the product and revision number clearly written on the
actual CD-R (not on the insert).
We do not send GPL source in bulk on a DVD. And order confirmation is not required by the GNU General
Public License.
We are more than happy to comply with your request; however, we must ask you to comply with our GPL
distribution policy, which complies with the GNU General Public License.
Sincerely,
Buffalo Technology GPL Department
92