EPSON

P

RODUCT

S

UPPORT

B

ULLETIN

Date:

PSB #:

05/29/01

PSB.2001.08.006

Originator: LHD/DA

Authorization:

Reference: TE00-117 Rev.C

Product(s): Stylus Pro 9000 / 7000, Stylus COLOR 900,

Expression 1640XL / 836XL / 1600, Stylus RIP

Subject:

Total Pages:

Incompatibility with FireWire 2.1 File and OS 9.0.1 or Later

2

This bulletin was created to inform you of an incompatibility with the FireWire 2.1 extensions and Mac OS 9.0.1 or later.

Problem:

! When the FireWire extensions (FireWire Enabler ver. 2.1 and FireWire Support ver. 2.1) are installed in a PowerPC based Mac (PCI-Bus model) without built in FireWire support running OS 9.0.1 or later, the following system error occurs after restarting the system:

Sorry, a system error occurred.

Illegal instruction

To temporarily turn off extensions, restart and hold down the shift key

Effected Products:

Ink-Jet Printers:

Model Name

Stylus Pro 9000

Stylus Pro 7000

Stylus Color 900

Epson Stylus Driver Updater *1

Scanner:

Model Name

Expression 1640XL

Expression 836XL

Expression 1600

Stylus RIP:

Model Name

Stylus RIP

Action Required:

Driver Version

Rev. 6.3aE

Rev. 6.3aE

Rev. 6.3aE

Rev. 1.0aE / 1.1aE

Driver Version

Rev. 1.7aE

Rev. 1.7aE

Rev. 1.7aE

Driver Version

Vol. 1.4

Page 1 of 2

Please follow the procedure below in order to delete the FireWire files from the system:

1. Insert the Mac OS bootable CD in your CD ROM drive

2. Reboot the system while holding down the C key on the Keyboard

3. After the system is rebooted trash the FireWire Enabler and the FireWire Support files from the Extensions Folder

4. Restart the system normally

NOTE:

The FireWire CD will contain the updated version of the extensions listed above by the end of

July 2000.

Page 2 of 2