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Your Gateway Plasma TV GTW-P46M103 user'sguide Setting up Troubleshooting 09161.book Page i Friday, July 18, 2003 2:02 PM Contents 1 Introducing Your Gateway Plasma TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Important safeguards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Turning on your plasma TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Front controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Back panel connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Audio, video, RGB, and DVI connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 2 Connecting Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Understanding video connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting your DVD player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using component video (AV2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using S-Video (AV1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using composite video (AV1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting your HDTV decoder set-top box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using component video (AV2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using RGB video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting your VCR or video camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using S-Video (AV1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using composite video (AV1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using coaxial (RF) audio and video (VCR only) . . . . . . . . . . . . . . . . . . . . . . . Connecting off-air TV or cable TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using coaxial (RF) audio and video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting a computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using DVI video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using RGB video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 17 17 18 19 20 20 21 22 22 23 24 25 25 26 26 27 3 Adjusting Your Plasma TV Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Using the OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 OSD menus and options (TV, AV1, and AV2 video sources) . . . . . . . . . . . . . 31 OSD menus and options (DVI or RGB video sources) . . . . . . . . . . . . . . . . . . . 34 4 Maintenance and Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Cleaning and maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Cleaning the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Cleaning the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 i 09161.book Page ii Friday, July 18, 2003 2:02 PM Avoiding image burn-in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 A Safety, Regulatory, and Legal Information . . . . . . . . . . . . . . . . . . . . . . .43 Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 ii 09161.book Page 1 Friday, July 18, 2003 2:02 PM Introducing Your Gateway Plasma TV 1 This chapter provides basic information about your Gateway Plasma TV. Read this chapter to learn about: ■ Features ■ Warnings and safeguards ■ Package contents ■ Controls and connections Illustrations in this guide show the TV mounted to the stand. You may have purchased the wall mount instead. 1 09161.book Page 2 Friday, July 18, 2003 2:02 PM Chapter 1: Introducing Your Gateway Plasma TV Features Your plasma TV features: 2 ■ Bright, flicker-free image ■ Automatic detection and conversion of film content for correct display with minimal motion artifacts (noise) ■ Accurate color processing ■ Picture-in-picture (PIP) ■ HDTV signal compatibility using an external HDTV decoder with RGB or component video outputs ■ Advanced Zoom and Freeze functions ■ Multi-Scan support ■ Selectable fixed/variable audio outputs ■ Built-in internal amplifier and speakers ■ Built-in Digital Visual Interface (DVI) to eliminate the need for digital-to-analog conversion ■ 852 × 480 XGA support for computer input. ■ 720p and 1080i support for HDTV signals www.gateway.com 09161.book Page 3 Friday, July 18, 2003 2:02 PM Important safeguards Important safeguards Warning Risk of electric shock - Do not open To reduce the risk of electric shock, do no remove the back cover. There are no user-serviceable parts inside. Removing the back cover voids the warranty. Have your plasma TV repaired by qualified service personnel only. Warnings and precautions ■ Do not place your hands, face, or objects close to the ventilation openings of your plasma TV. The top of your plasma TV gets very hot from exhaust air that is released through the ventilation openings. Burns or personal injuries may occur if you are too close to the plasma TV. Damage may occur if you place any object near the top of your plasma TV. ■ Disconnect all cables before moving your plasma TV. Moving your plasma TV with its cables attached may damage the cables and cause fire or electric shock danger. ■ Do not expose your plasma TV to rain or moisture. ■ Keep your plasma TV away from excessive dust, high temperatures, moisture, or direct sunlight. ■ Use your plasma TV in a well-ventilated area and do not cover the ventilation openings. ■ Do not modify your plasma TV or use an unshielded power cord or video input source cable, or you may experience excessive interference. ■ Disconnect your plasma TV and unplug the power cord when the TV is not used for a long period of time. ■ If the picture displayed is in any way abnormal, turn off your plasma TV, then disconnect it from the electrical outlet. Make sure that your video input source cable is connected correctly, then reconnect your plasma TV to the electrical outlet. ■ Disconnect your plasma TV from the electrical outlet before cleaning or performing maintenance. Do not use liquid or aerosol cleaners. Use only a slightly damp cloth for cleaning. ■ Do not place your plasma TV on an unstable cart, stand, or table. Your plasma TV may fall, causing serious damage. www.gateway.com 3 09161.book Page 4 Friday, July 18, 2003 2:02 PM Chapter 1: Introducing Your Gateway Plasma TV ■ Do not place your plasma TV on a bed, sofa, rug, or other similar surfaces. ■ Never place your plasma TV near or over a radiator or heat source. ■ Do not install your plasma TV in an enclosed area unless correct ventilation is provided. ■ Your plasma TV should be operated from the type of power source indicated on the label. If the type of available power is unknown, consult your electrician or local power company. ■ Your plasma TV is equipped with a 3-pin grounded plug. The plug will only fit into a grounded power outlet. This is a safety feature. If you cannot plug the power cord into the outlet, contact your electrician. Do not alter the plug because this will defeat the safety feature. ■ Do not rest objects on the power cord and avoid placing the power cord near high traffic areas. ■ Do not overload wall outlets and extension cords because this can result in a risk of fire or electric shock. ■ Unplug your plasma TV and contact qualified service personnel if: ■ The power cord or plug is damaged or frayed. ■ Liquid has been spilled into your plasma TV. ■ Your plasma TV has been exposed to water or moisture. ■ Your plasma TV does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions. Incorrect adjustment of other controls may result in damage which often requires extensive work by a qualified technician to restore your plasma TV to normal operation. ■ Your plasma TV has been dropped or the cabinet has been damaged. Avoid image burn-in ■ Displaying the same stationary images over an extended period of time, such as a black bar, stock ticker, video game, or a shopping channel logo, can leave a permanent ghost image (burn-in). Avoid burn-in by mixing your viewing patterns. Do not show the same stationary image for more than 15% of your total TV viewing in any one week. ■ Use the Image Move option in the on-screen display (OSD) menus to reduce the chance of image burn-in. For more information, see “Advanced” on page 33 and “Advanced” on page 36. Your warranty does NOT cover screen burn-in. 4 www.gateway.com 09161.book Page 5 Friday, July 18, 2003 2:02 PM Package contents Package contents Along with your plasma TV, the packaging box contains the following items: Remote control Two AA batteries Power cord www.gateway.com 5 09161.book Page 6 Friday, July 18, 2003 2:02 PM Chapter 1: Introducing Your Gateway Plasma TV User guide Remote control user guide 6 www.gateway.com 09161.book Page 7 Friday, July 18, 2003 2:02 PM Accessories Accessories You can purchase these optional accessories for your plasma TV: ■ Stand mount kit. The stand mount kit contains all of the required hardware for mounting your plasma TV to a stand. For more information, see the Stand Mount Installation Guide at support.gateway.com. ■ Wall mount kit. The wall mount kit contains all of the required hardware for mounting your plasma TV on your wall. (Gateway recommends you use a qualified installer.) For more information, see the Wall Mount Installation Guide at support.gateway.com. ■ Cable kits. Gateway cable kits consist of high-quality gold cables of various lengths, including: ■ RCA composite video cable ■ S-Video cable ■ RCA component video cable ■ RCA audio cable ■ VGA video cable ■ DVI-D video cable Contact Gateway for these and other accessories. www.gateway.com 7 09161.book Page 8 Friday, July 18, 2003 2:02 PM Chapter 1: Introducing Your Gateway Plasma TV Turning on your plasma TV To turn on your plasma TV: 1 Connect the power cord to the power cord connector on the side of your plasma TV, then plug the other end of the power cord into a correctly grounded electrical outlet or surge protector. Power cord connector 8 www.gateway.com 09161.book Page 9 Friday, July 18, 2003 2:02 PM Turning on your plasma TV 2 Press the main power switch on the side of your plasma TV. The Status LED on the front turns red and your plasma TV is ready to turn on. Main power switch 3 Press the power button on the front of your plasma TV. The Status LED on the front turns green. Warning If you will be away for an extended period of time, turn off your plasma TV with the main power switch instead of using the remote control or front POWER button. For added protection during a lightning storm or when it is left unattended or unused for long periods of time, unplug your plasma TV from the wall outlet and disconnect the antenna or cable system. www.gateway.com 9 09161.book Page 10 Friday, July 18, 2003 2:02 PM Chapter 1: Introducing Your Gateway Plasma TV Front controls Status LED and Remote Control Sensor Input 10 Channel and Volume and Menu Menu Menu www.gateway.com Power 09161.book Page 11 Friday, July 18, 2003 2:02 PM Front controls Button Status LED and Remote control sensor Description Status LED. Not lit - No AC power is detected. The main power switch is off or the power cord is disconnected. ■ Solid Red - The main power is on and your plasma TV is off. ■ Solid Green - Your plasma TV is on. Remote Control Sensor. Receives signals from the remote control. Do not block. ■ Input Switches between available input sources. Channel and Menu Channel. Changes the channel. Menu . Selects on-screen display (OSD) options. For more information, see “Using the OSD” on page 30. Volume and Menu Volume. Increases or decreases the volume. Menu . Adjusts on-screen display (OSD) options. For more information, see “Using the OSD” on page 30. Menu Opens the OSD. OSD Active: Advances to the next main menu within the OSD. For more information, see “Using the OSD” on page 30. Power Turns your plasma TV on and off after the main power switch is turned on. When you turn your plasma TV on or off, wait three seconds before pressing this button again. www.gateway.com 11 09161.book Page 12 Friday, July 18, 2003 2:02 PM Chapter 1: Introducing Your Gateway Plasma TV Back panel connections External speaker connections Audio, video, RGB, and DVI connections External speaker connections Connector Description External speaker connections Connects additional external speakers. Audio, video, RGB and DVI connections See “Audio, video, RGB, and DVI connections” on page 13. 12 www.gateway.com 09161.book Page 13 Friday, July 18, 2003 2:02 PM Back panel connections Audio, video, RGB, and DVI connections Audio Out Antenna Video/ Audio In Video Out Component Video/Audio In S-Video DVI In RGB In RS-232 Connector Description Audio Out Connects to an audio device, such as a receiver. Video/Audio In Connects to a composite audio/video device, such as a VCR. Component Video/Audio In Connects to a component audio/video device, such as a DVD player. DVI In Connects to a DVI video device, such as a computer or set-top box. Antenna Connects to a VHF/UHF antenna or cable TV. Video Out BNC-style cable connector. S-Video Connects to an S-Video device, such as a satellite dish receiver or digital cable box. RGB In Connects to an RGB video device, such as a computer or set-top box. RS-232 Connects to a computer to display the computer image on the plasma TV using customized software (typically used by business, education, or government). For more information see the RS-232 Serial Connection Technical Reference at support.gateway.com. www.gateway.com 13 09161.book Page 14 Friday, July 18, 2003 2:02 PM Chapter 1: Introducing Your Gateway Plasma TV 14 www.gateway.com 09161.book Page 15 Friday, July 18, 2003 2:02 PM Connecting Components 2 Read this chapter to learn how to connect: ■ DVD players ■ HDTV decoder set-top boxes ■ VCRs ■ Off-air TV and cable TV ■ Computers Warning Before connecting any external components, unplug your plasma TV. To restart your plasma TV, see “Turning on your plasma TV” on page 8. 15 09161.book Page 16 Friday, July 18, 2003 2:02 PM Chapter 2: Connecting Components Understanding video connections Your plasma TV has four types of standard video connections. You should use the best connection available to get the best display. For example, if your DVD player supports a component video connection, connect the DVD player to your plasma TV using component video instead of composite video or S-Video. Connection Quality Cable and Connector Description Basic Coaxial (RF). The video and audio signals are both carried in one cable (the other three connection types only handle video, and require separate connections for sound). Coaxial is the only way to connect an antenna to your plasma TV. Good Composite. The video signal is carried through a single “pin.” This connection method is the one that is most commonly found on devices. Better S-Video. The video signal is split into two signals, black-and-white and color. Text displayed on-screen through this connection will be noticeably sharper then composite or coaxial (RF). Best Component. The video signal is split into three signals, two color, and one black-and-white. Use component video to take advantage of the superior picture provided by signal sources as HDTV and progressive DVD. 16 www.gateway.com 09161.book Page 17 Friday, July 18, 2003 2:02 PM Connecting your DVD player Connecting your DVD player Using component video (AV2) To connect your DVD player using component video: 1 Connect the green-colored Y jack on the back of your DVD player to the green AV2 jack on the back of your plasma TV. 2 Connect the blue-colored PB or CB jack on the back of your DVD player to the blue AV2 jack on the back of your plasma TV. 3 Connect the red-colored PR or CR jack on the back of your DVD player to the red AV2 jack on the back of your plasma TV. 4 Connect the red (R) and white (L) audio jacks on the back of your DVD player to the R AV2 and L AV2 audio jacks on the back of your plasma TV. 5 Select the AV2 input using the Input button on the front of your plasma TV. www.gateway.com 17 09161.book Page 18 Friday, July 18, 2003 2:02 PM Chapter 2: Connecting Components Using S-Video (AV1) To connect your DVD player using S-Video: 18 1 Connect the S-Video jack on the back of your DVD player to the S-Video AV1 jack on the back of your plasma TV. 2 Connect the red (R) and white (L) audio jacks on the back of your DVD player to the R AV1 and L AV1 audio jacks on the back of your plasma TV. 3 Select the AV1 (S-Video) input using the Input button on the front of your plasma TV. www.gateway.com 09161.book Page 19 Friday, July 18, 2003 2:02 PM Connecting your DVD player Using composite video (AV1) To connect your DVD player using composite video: 1 Connect the yellow video jack on the back of your DVD player to the yellow AV1 video jack on the back of your plasma TV. 2 Connect the red (R) and white (L) audio jacks on the back of your DVD player to the R AV1 and L AV1 audio jacks on the back of your plasma TV. 3 Select the AV1 (Video) input using the Input button on the front of your plasma TV. www.gateway.com 19 09161.book Page 20 Friday, July 18, 2003 2:02 PM Chapter 2: Connecting Components Connecting your HDTV decoder set-top box Using component video (AV2) To connect your HDTV decoder set-top box using component video: 20 1 Connect the green Y jack on the back of your HDTV set-top box to the green AV2 jack on the back of your plasma TV. 2 Connect the blue PB or CB jack on the back of your HDTV set-top box to the blue AV2 jack on the back of your plasma TV. 3 Connect the red PR or CR jack on the back of your HDTV set-top box to the red AV2 jack on the back of your plasma TV. 4 Connect the red (R) and white (L) audio jacks on the back of your HDTV set-top box to the R AV2 and L AV2 audio jacks on the back of your plasma TV. 5 Select the AV2 input using the Input button on the front of your plasma TV. www.gateway.com 09161.book Page 21 Friday, July 18, 2003 2:02 PM Connecting your HDTV decoder set-top box Using RGB video To connect your HDTV decoder set-top box using RGB video: 1 Connect the 15-pin D-Sub RGB jack on the back of your HDTV set-top box to the RGB-In connector on the back of your plasma TV. 2 Connect the red (R) and white (L) audio-out jacks on the back of your HDTV set-top box to the R AV2 and L AV2 audio jacks on the back of your plasma TV. 3 Select the RGB input using the Input button on the front of your plasma TV. www.gateway.com 21 09161.book Page 22 Friday, July 18, 2003 2:02 PM Chapter 2: Connecting Components Connecting your VCR or video camera Using S-Video (AV1) To connect your VCR or video camera using S-Video: 22 1 Connect the S-Video jack on the back of your VCR or video camera to the S-Video AV1 jack on the back of your plasma TV. 2 Connect the red (R) and white (L) audio jacks on the back of your VCR or video camera to the R AV1 and L AV1 audio jacks on the back of your plasma TV. 3 Select the AV1 (S-Video) input using the Input button on the front of your plasma TV. www.gateway.com 09161.book Page 23 Friday, July 18, 2003 2:02 PM Connecting your VCR or video camera Using composite video (AV1) To connect your VCR or video camera using composite video: 1 Connect the yellow video jack on the back of your VCR or video camera to the yellow AV1 video jack on the back of your plasma TV. 2 Connect the red (R) and white (L) audio jacks on the back of your VCR or video camera to the R AV1 and L AV1 audio jacks on the back of your plasma TV. 3 Select the AV1 (Video) input using the Input button on the front of your plasma TV. www.gateway.com 23 09161.book Page 24 Friday, July 18, 2003 2:02 PM Chapter 2: Connecting Components Using coaxial (RF) audio and video (VCR only) To connect your VCR using coaxial (RF) audio and video: 1 Connect the “output to TV” (RF out or Antenna out) jack on the back of your VCR to the TV In connector on the back of your plasma TV. 2 Select the TV/Cable input using the Input button on the front of your plasma TV. If you have an off-air antenna or cable box, connect your off-air antenna or cable TV cable to the ANT connector on the back of your VCR. Warning 24 If an outdoor antenna or cable system is connected to your plasma TV, make sure that the antenna or cable system is correctly grounded. For more information, see “Television antenna connectors protection (for systems fitted with TV/cable TV tuner cards)” on page 45. www.gateway.com 09161.book Page 25 Friday, July 18, 2003 2:02 PM Connecting off-air TV or cable TV Connecting off-air TV or cable TV Using coaxial (RF) audio and video To connect off-air TV or cable TV using coaxial (RF) audio and video: 1 Connect the coaxial (RF) connector from your antenna, cable TV, or cable box to the TV In connector on the back of your plasma TV. 2 Select the TV/Cable input using the Input button on the front of your plasma TV. If you have connected a VCR to the ANT connector on the back of your plasma TV, connect your off-air TV or cable TV cable to the ANT connector on the back of your VCR. Warning If an outdoor antenna or cable system is connected to your plasma TV, make sure that the antenna or cable system is correctly grounded. For more information, see “Television antenna connectors protection (for systems fitted with TV/cable TV tuner cards)” on page 45. www.gateway.com 25 09161.book Page 26 Friday, July 18, 2003 2:02 PM Chapter 2: Connecting Components Connecting a computer Using DVI video To connect your computer using DVI video: 26 1 Connect the DVI connector on your computer to the DVI-In connector on the back of your plasma TV. 2 Connect the Audio Out jack on your computer to the L AV2 and R AV2 audio jacks on the back of your plasma TV. 3 Select the DVI input using the Input button on the front of your plasma TV. www.gateway.com 09161.book Page 27 Friday, July 18, 2003 2:02 PM Connecting a computer Using RGB video To connect your computer using RGB video: 1 Connect the 15-pin D-Sub RGB connector on your computer to the RGB In connector on the back of your plasma TV. 2 Connect the Audio Out jack on your computer to the L AV2 and R AV2 audio jacks on the back of your plasma TV. 3 Select the RGB input using the Input button on the front of your plasma TV. www.gateway.com 27 09161.book Page 28 Friday, July 18, 2003 2:02 PM Chapter 2: Connecting Components 28 www.gateway.com 09161.book Page 29 Friday, July 18, 2003 2:02 PM Adjusting Your Plasma TV Settings 3 Read this chapter to learn how to adjust your plasma TV settings from the on-screen display (OSD). You can also use your remote control to change some settings. For more information, see Your Gateway Remote Control User’s Guide. 29 09161.book Page 30 Friday, July 18, 2003 2:02 PM Chapter 3: Adjusting Your Plasma TV Settings Using the OSD Your plasma TV features an on-screen display (OSD) that lets you adjust and save contrast, brightness, and other settings. The TV saves changes you make to the settings, even if you turn off the TV. To adjust settings from the OSD: 1 2 Press the MENU button on the front of your plasma TV. The OSD opens. Press the MENU button on the front of your plasma TV to select the menu you want. 3 Press the MENU menu option. or button on the front of your plasma TV to select a 4 Press the MENU or the option setting. button on the front of your plasma TV to adjust After the OSD timeout period, the OSD closes. If you are using TV, AV1, or AV2 for your video source, go to “OSD menus and options (TV, AV1, and AV2 video sources)” on page 31. If you are using DVI or RGB for your video source, go to “OSD menus and options (DVI or RGB video sources)” on page 34. 30 www.gateway.com 09161.book Page 31 Friday, July 18, 2003 2:02 PM Using the OSD OSD menus and options (TV, AV1, and AV2 video sources) You can use these OSD menus and options to adjust various settings for your plasma TV. OSD Menu Description Setup TV Source. Sets the source for the tuner. Select Cable (for cable or a satellite dish) or Antenna. Channel. Adds the channel to the channel list. Erase removes the channel from the channel list. V-Chip. Activates parental controls. You need the remote control to use this option. For more information, see Your Gateway Remote Control User’s Guide. AutoProgram Channels. When TV is the selected video input source, your plasma TV adds all channels that have a signal to the channel list. Video Brightness. Adjusts the brightness of the picture. You may need to readjust brightness after the plasma TV warms up. 25 25 25 25 25 Contrast. Adjusts the contrast of the picture. Saturation. Adjusts the color saturation to make colors more intense. Hue. Adjusts the color of flesh tones. Sharpness. Adjusts the amount of detail enhancement. Reset to defaults. Resets settings to the factory default. Advanced Settings. Opens a sub-menu that controls: ■ ■ ■ ■ Color Space. Shifts the color spectrum. Color Temp. Adjusts the color temperature to three preset modes. You can also customize the red, green and blue separately. Gamma. Adjust the ratio of black to white. Reset to defaults. Resets advanced settings to the factory default. www.gateway.com 31 09161.book Page 32 Friday, July 18, 2003 2:02 PM Chapter 3: Adjusting Your Plasma TV Settings OSD Menu Description Display Shape/Size. Adjusts the screen width to 4:3, 16:9, Panorama, or Letterbox viewing mode. OSD Position. Adjusts the position of the OSD within the display image. OSD Timeout. Specifies the number of seconds the OSD menu is displayed before it turns off automatically. 30 OSD Rotation. Turns the OSD display 180°. Closed Captioning. Activates and sets closed captioning. Background Color. Changes the color of the background where a video signal is not displayed. Audio Treble. Adjusts the treble. The Line Out option must be set to L-Var to use this option. 25 25 -25 Bass. Adjusts the bass. The Line Out option must be set to L-Var to use this option. Balance. Adjusts the balance level between the channels. The Line Out option must be set to L-Var to use this option. SRS WOW. Simulates surround sound. Speakers. Turns the built-in or external speaker connectors on or off. Line out. Changes the audio output options for the plasma TV. L-Fixed: Does not change with TV volume. L-Var: Lets you adjust the type of output your plasma TV sends to the built-in speakers or the external speaker connectors. 32 www.gateway.com 09161.book Page 33 Friday, July 18, 2003 2:02 PM Using the OSD OSD Menu Description Advanced MTS. Changes the sound output for TV programs. Switch between Stereo, Sap (Second Audio Program), or Mono for audio simulcasts. The TV program must support the output option. Image Reverse. Reverses the display image. 3 Image Move. Moves the display image to prevent image burn-in. Move Time. Sets the time in seconds for image movement. Language. Changes the language of the OSD menu. Choose between English, French, Spanish, and Traditional Chinese. Info Input Source. Displays the current input source. System. Displays current system information. Antenna. Displays the current channel in TV mode. Rating. Displays the current program rating. www.gateway.com 33 09161.book Page 34 Friday, July 18, 2003 2:02 PM Chapter 3: Adjusting Your Plasma TV Settings OSD menus and options (DVI or RGB video sources) PIP&OSD PIP Size. Turns PIP mode on or off and sets the size of the PIP window. When PIP is turned on, you can display two pictures at one time. The picture on the full screen is the main picture. The picture in the window is the sub-picture. PIP mode only works when the picture displayed on the full screen comes from either the DVI or RGB video input. 30 The sub-picture video input source can be set to the TV, AV1 (Video), AV1 (S-Video), or AV2. PIP Source. Changes the video input source of the sub-picture when PIP is turned on. PIP Position. Moves the sub-picture within the display image. PIP Settings. Opens a sub-menu that controls: Brightness. Adjusts the brightness of the sub-picture. You may need to readjust brightness after the plasma TV warms up. ■ Contrast. Adjusts the contrast of the sub-picture. ■ Saturation. Adjusts the color saturation to make colors more intense in the sub-picture. ■ Hue. Adjusts the color of flesh tones in the sub-picture. ■ Sharpness. Adjusts the amount of detail enhancement in the sub-picture. ■ Reset to defaults. Resets the sub-picture settings to the factory default. OSD Position. Adjusts the position of the OSD within the display image. ■ OSD Timeout. Specifies the number of seconds the OSD menu is displayed before it turns off automatically. OSD Rotation. Turns the OSD display 180°. 34 www.gateway.com 09161.book Page 35 Friday, July 18, 2003 2:02 PM Using the OSD Video Brightness. Adjusts the brightness of the picture. 25 You may need to readjust brightness after the plasma TV warms up. 25 Contrast. Adjusts the contrast of the picture. Gamma. Adjust the ratio of black to white. Reset to defaults. Resets picture settings to the factory default. Display Aspect Ratio. Adjusts the screen width to fill the screen or to display one-to-one. H.Position. Adjusts the horizontal screen position. 25 V.Position. Adjusts the vertical screen position. 25 Phase Adj. Removes any horizontal distortion and clears or sharpens the displayed characters. 25 25 Sync Adj. Removes any vertical distortion and clears or sharpens the displayed characters. Audio Treble. Adjusts the treble. The Line Out option must be set to L-Var to use this option. 25 25 -25 Bass. Adjusts the bass. The Line Out option must be set to L-Var to use this option. Balance. Adjusts the balance level between the channels. The Line Out option must be set to L-Var to use this option. SRS WOW. Simulates surround sound. Speakers. Turns the built-in or external speaker connectors on or off. Line out. Changes the audio output options for the plasma TV. L-Fixed: TV volume does not change. L-Var: Lets you adjust the type of output your plasma TV sends to the built-in speakers or the external speaker connectors. www.gateway.com 35 09161.book Page 36 Friday, July 18, 2003 2:02 PM Chapter 3: Adjusting Your Plasma TV Settings Advanced Image Reverse. Reverses the display image. Image Move. Moves the display image to prevent image burn-in. Move Time. Sets the time in seconds for image movement. 2 Language. Changes the language of the OSD menu. Choose between English, French, Spanish, and Traditional Chinese. Color Space. Shifts the color spectrum. Color Temp. Adjusts the color temperature to three preset modes. You can also customize the red, green and blue separately. Info Resolution. Displays the current screen resolution. H. Frequency. Displays the current horizontal signal frequency. V. Frequency. Displays the current vertical frequency. Video W. Input. Displays the video input source of the PIP window if the PIP window is active. Video W. System. Displays system information for the PIP window if active. 36 www.gateway.com 09161.book Page 37 Friday, July 18, 2003 2:02 PM Maintenance and Troubleshooting 4 Read this chapter to learn how to maintain and troubleshoot your plasma TV. 37 09161.book Page 38 Friday, July 18, 2003 2:02 PM Chapter 4: Maintenance and Troubleshooting Cleaning and maintenance Cleaning the screen ■ Do not use substances such as glass cleaners, solvents, and thinners. ■ The screen of your plasma TV has been specially treated. Wipe the surface gently using only a cleaning cloth or a soft, lint-free cloth. ■ If the surface is particular dirty, use a soft cloth and water to clean the screen. Squirt a little water on the cloth (never directly on the screen), then wipe the screen with the cloth. Warning The screen of your plasma TV is made of specially coated glass and can be scratched or damaged by abrasive or ammonia-based window cleaners. Scratches on the bezel or glass are not covered by your warranty. ■ Do not scratch or hit the surface of the screen with your fingers or any hard objects. Cleaning the exterior 38 ■ Your plasma TV is cooled by air circulated through the vents on the case, so keep the vents free of dust. With your plasma TV turned off and unplugged, brush the dust away from the vents with a damp cloth. Be careful not to drip any water into the vents. Do not attempt to clean dust from the inside of your plasma TV. ■ Do not use abrasive or solvent cleaners because they can damage the finish on components. ■ Do not allow any excessive water or moisture to come into contact with the surface of your plasma TV. If water or moisture gets inside your plasma TV, operating problems and electrical and shock hazards may result. ■ Do not scratch or hit the cabinet with your fingers or any hard objects. ■ Do not place articles made from rubber or PVC near the cabinet for any extended periods of time. www.gateway.com 09161.book Page 39 Friday, July 18, 2003 2:02 PM Troubleshooting Avoiding image burn-in ■ Displaying the same stationary image over an extended period of time, such as a black bar, stock ticker, video game, or shopping channel logo, can leave a permanent ghost image (burn-in). Avoid burn-in by mixing your viewing patterns. Do not show the same stationary image for more than 15% of your total TV viewing in any one week. ■ Use the Image Move option in the on-screen display (OSD) menus to reduce the chance of image burn-in. For more information,see “Advanced” on page 33 and “Advanced” on page 36. Your warranty does NOT cover screen burn-in. Troubleshooting Use the following information to solve common problems. You cannot see a picture ■ Make sure that the power cord is plugged into a grounded electrical outlet. ■ Make sure that the main power switch and power button are turned on. ■ Make sure that the selected input source is connected to a working input source. ■ Press the Input button on the front of your plasma TV until you select the correct input source. ■ If your plasma TV is connected to your computer in RGB mode, press any key on your keyboard to “wake” your computer. You see a distorted picture or hear unusual sound ■ You may be getting interference from electrical appliances, cars, motorcycles, or fluorescent lights. Try moving your plasma TV to another location. The color is abnormal ■ Make sure that the input source cable is connected securely and correctly to the back of your plasma TV. www.gateway.com 39 09161.book Page 40 Friday, July 18, 2003 2:02 PM Chapter 4: Maintenance and Troubleshooting The picture has abnormal patterns ■ Make sure that the input source cable is attached securely and correctly. ■ Make sure that the video input source is within the range of your plasma TV. Compare the video input source’s specifications with your plasma TV specifications. The display image does not cover the entire screen ■ If your are using RGB mode, make sure that Aspect Ratio in the OSD is set correctly. ■ If you are using TV, AV1, AV2, or component with 480i input, use the WIDE button on the remote control to scroll through various screen modes. You can see a picture but you cannot hear sound ■ Make sure that the volume is not turned down. ■ Make sure that the sound is not muted. ■ Make sure that your audio input source cables are connected securely and correctly. The monitor has pixels that are always dark ■ Your plasma TV is manufactured using an extremely high level of precision technology. However, sometimes some pixels of your plasma TV may not display. Pixel defects within industry specifications are inherent to this type of product and do not constitute a defective product. An image remains on the screen even after you turn off your plasma TV ■ A still image may have been displayed for an extended period of time causing burn-in. For more information about burn-in, see page 39. You see “noise” or “trash” on the screen ■ When your plasma TV’s digital capabilities exceed a digital broadcast signal, the signal is up-converted (increased) to match your plasma TV’s display capabilities. Up-converting can cause noise or trash. Screen brightness is diminished ■ 40 Video display devices experience degradation of brightness over the life of the device. Normal brightness degradation is not covered by your warranty. www.gateway.com 09161.book Page 41 Friday, July 18, 2003 2:02 PM Troubleshooting Telephone support If this troubleshooting information does not resolve your problem or if you have other questions relating to your plasma TV, call our Service Center at 888-737-MyGW (6949). For more information about Gateway, visit www.gateway.com. www.gateway.com 41 09161.book Page 42 Friday, July 18, 2003 2:02 PM Chapter 4: Maintenance and Troubleshooting 42 www.gateway.com 09161.book Page 43 Friday, July 18, 2003 2:02 PM Safety, Regulatory, and Legal Information A Regulatory compliance statements United States of America Federal Communications Commission (FCC) Unintentional emitter per FCC Part 15 This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. 43 09161.book Page 44 Friday, July 18, 2003 2:02 PM Safety, Regulatory, and Legal Information This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: ■ Reorient or relocate the receiving antenna ■ Increase the separation between the equipment and receiver ■ Connect the equipment to an outlet on a different circuit from that to which the receiver is connected ■ Consult the dealer or an experienced radio/TV technician for help. Compliance Accessories: The accessories associated with this equipment are: shielded video cable when an external monitor is connected. These accessories are required to be used in order to ensure compliance with FCC rules. FCC declaration of conformity Responsible party: Gateway Companies, Inc. 610 Gateway Drive, North Sioux City, SD 57049 (605) 232-2000 Fax: (605) 232-2023 Product: ■ GTW-P46M103 Plasma TV This device complies with Part 15 of the FCC Rules. Operation of this product is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Caution Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate your authority to operate the product. Canada Industry Canada (IC) Unintentional emitter per ICES-003 This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of Industry Canada. Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de Classe B prescrites dans le règlement sur le brouillage radioélectrique édicté par Industrie Canada. 44 www.gateway.com 09161.book Page 45 Friday, July 18, 2003 2:02 PM Regulatory compliance statements Laser safety statement All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser Products” under a US Department of Health and Human Services (DHHS) Radiation Performance Standard. Should the unit ever need servicing, contact an authorized service location. Warning Use of controls or adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure. To prevent exposure to laser beams, do not try to open the enclosure of a CD or DVD drive. California Proposition 65 Warning Warning This product contains chemicals, including lead, known to the State of California to cause cancer and/or birth defects or reproductive harm. Television antenna connectors protection (for systems fitted with TV/cable TV tuner cards) External television antenna grounding If an outside antenna or cable system is to be connected to your Gateway PC, make sure that the antenna or cable system is electrically grounded to provide some protection against voltage surges and static charges. Article 810 of the National Electrical Code, ANSI/NFPSA 70, provides information with regard to proper grounding of the mast and supporting structure, grounding of the lead-in wire to an antenna discharge unit, size of grounding conductors, location of antenna discharge unit, connection to grounding electrodes, and requirements for the grounding electrode. Lightning protection For added protection of any Gateway product during a lightning storm or when it is left unattended or unused for long periods of time, unplug the product from the wall outlet and disconnect the antenna or cable system. www.gateway.com 45 09161.book Page 46 Friday, July 18, 2003 2:02 PM Safety, Regulatory, and Legal Information Power lines Do not locate the antenna near overhead light or power circuits, or where it could fall into such power lines or circuits. Warning When installing or realigning an outside antenna system, extreme care should be taken to keep from touching such power lines or circuits. Contact with them could be fatal. 7 6 5 4 3 1 2 Antenna and satellite grounding 46 Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground clamps 4 Grounding conductors (NEC Section 810-21) 5 Antenna discharge unit (NEC Section 810-20) 6 Ground clamp 7 Antenna lead-in wire www.gateway.com 09161.book Page 47 Friday, July 18, 2003 2:02 PM Notices Notices Copyright © 2003 Gateway, Inc. All Rights Reserved 14303 Gateway Place Poway, CA 92064 USA All Rights Reserved This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from Gateway. The information in this manual has been carefully checked and is believed to be accurate. However, changes are made periodically. These changes are incorporated in newer publication editions. Gateway may improve and/or change products described in this publication at any time. Due to continuing system improvements, Gateway is not responsible for inaccurate information which may appear in this manual. For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages. In the interest of continued product development, Gateway reserves the right to make improvements in this manual and the products it describes at any time, without notices or obligation. Trademark Acknowledgments 1-800-GATEWAY, ActiveCPR, ALR, AnyKey, black-and-white spot design, CrystalScan, Destination, DestiVu, EZ Pad, EZ Point, Field Mouse, Gateway 2000, Gateway Country, gateway.net, Gateway stylized logo, Perfect Scholar, Solo, TelePath, Vivitron, stylized “G” design, and “You’ve got a friend in the business” slogan are registered trademarks and black-and-white spotted box logo, GATEWAY, Gateway Astro, Gateway@Work, Gateway Connected touch pad, Gateway Connected music player, Gateway Cyber:)Ware, Gateway Education:)Ware, Gateway Flex Case, Gateway Gaming:)Ware, Gateway GoBack, Gateway Gold, Gateway Learning:)Ware, Gateway Magazine, Gateway Micro Server, Gateway Money:)Ware, Gateway Music:)Ware, Gateway Networking Solutions, Gateway Online Network (O.N.) solution, Gateway Photo:)Ware, Gateway Professional PCs, Gateway Profile, Gateway Solo, green stylized GATEWAY, green stylized Gateway logo, Gateway Teacher:)Ware, Gateway Video:)Ware, HelpSpot, InforManager, Just click it!, Learn@Gateway, Kids BackPack, SERVE-TO-ORDER, Server Watchdog, the Spotted G Gateway Logo and the Spotted G Logo, SpotShop, Spotshop.com, and Your:)Ware are trademarks of Gateway, Inc. Intel, Intel Inside logo, and Pentium are registered trademarks and MMX is a trademark of Intel Corporation. Microsoft, MS, MS-DOS, and Windows are trademarks or registered trademarks of Microsoft Corporation. All other product names mentioned herein are used for identification purposes only, and may be the trademarks or registered trademarks of their respective companies. www.gateway.com 47 09161.book Page 48 Friday, July 18, 2003 2:02 PM Safety, Regulatory, and Legal Information 48 www.gateway.com 09161.book Page 49 Friday, July 18, 2003 2:02 PM Index A accessories 7 adjust brightness 31, 34, 35 color 31, 34 contrast 31, 34, 35 shape/size 32, 35 sound 32, 35 TV settings 31 antenna connection 13 audio and video connection 12, 13 audio in connection 13 audio out connection 13 B back panel connections 12 batteries 5 burn-in 4, 39 C cable kits 7 cable TV connecting coaxial (RF) 25 channel up and down buttons 11 cleaning 38 exterior 38 screen 38 closed captioning 32 coaxial (RF) video 16 connection 13 component video 16 connection 13 composite video 16 connection 13 computer connecting 26 connecting DVI video 26 connecting RGB video 27 connecting cable TV 25 computer 26 DVD player 17 HDTV decoder set-top box 20 off-air TV 25 power cord 8 VCR 22 video camera 22 connections antenna 13 audio and video 12, 13 audio in 13 audio out 13 back panel 12 component video 13 composite video 13 DVI 12, 13 DVI in 13 RGB 12, 13 RGB in 13 RS-232 13 S-Video 13 D DVD player connecting component video 17 connecting composite video 19 connecting S-Video 18 DVI connection 12, 13 DVI in connection 13 F features 2 front controls 10 H HDTV decoder set-top box connecting component video 20 connecting RGB video 21 49 09161.book Page 50 Friday, July 18, 2003 2:02 PM image burn-in 4, 39 Input button 11 power button 11 power cord 5 connection 8 M R main power button 9 turning on 9 maintenance 37, 38 Menu button 11, 30 Menu left and right buttons 11, 30 Menu up and down buttons 11, 30 mounting kits 7 remote control 5 remote control sensor 11 Remote control user guide 6 RGB connection 12, 13 RGB in connection 13 RS-232 connection 13 I O off-air TV connecting coaxial (RF) 25 on-screen display see OSD OSD 30 brightness 31, 34, 35 closed captioning 32 contrast 31, 34, 35 menu advanced 33, 36 audio 32, 35 display 32, 35 info 33, 36 PIP&OSD 34 setup 31 Video 35 video 31 Parental Guide 31 PIP mode 34 Saturation 31, 34 screen width 32, 35 P parental controls 31 PIP mode 34 power main switch 9 turning on 9 50 S safety 3 screen width 32, 35 Service Center 41 setting up safety precautions 3 stand 7 stand mount kit 7 status LED 11 support 41 S-Video 16 connection 13 T troubleshooting 37, 39 V VCR connecting coaxial (RF) 24 connecting composite video 23 connecting S-Video 22 video camera connecting composite video 23 connecting S-Video 22 video connections types of 16 video out connection 13 volume up and down buttons 11 W wall 7 09161.book Page 51 Friday, July 18, 2003 2:02 PM wall mount kit 7 51 09161.book Page 52 Friday, July 18, 2003 2:02 PM 52 MAN MON 46" PLASMA GDE R 4/03
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