Cyberoam User Guide

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User Guide

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Document version 9400 -1.0-16/09/2006

Cyberoam User Guide

IMPORTANT NOTICE

Elitecore has supplied this Information believing it to be accurate and reliable at the time of printing, but is presented without warranty of any kind, expressed or implied. Users must take full responsibility for their application of any products. Elitecore assumes no responsibility for any errors that may appear in this document. Elitecore reserves the right, without notice to make changes in product design or specifications. Information is subject to change without notice.

USER’S LICENSE

The Appliance described in this document is furnished under the terms of Elitecore’s End User license agreement. Please read these terms and conditions carefully before using the Appliance. By using this Appliance, you agree to be bound by the terms and conditions of this license. If you do not agree with the terms of this license, promptly return the unused Appliance and manual (with proof of payment) to the place of purchase for a full refund.

LIMITED WARRANTY

Software: Elitecore warrants for a period of ninety (90) days from the date of shipment from Elitecore: (1) the media on which the

Software is furnished will be free of defects in materials and workmanship under normal use; and (2) the Software substantially conforms to its published specifications except for the foregoing, the software is provided AS IS. This limited warranty extends only to the customer as the original licenses. Customers exclusive remedy and the entire liability of Elitecore and its suppliers under this warranty will be, at Elitecore or its service center’s option, repair, replacement, or refund of the software if reported (or, upon, request, returned) to the party supplying the software to the customer. In no event does Elitecore warrant that the Software is error free, or that the customer will be able to operate the software without problems or interruptions. Elitecore hereby declares that the anti virus and anti spam modules are powered by Kaspersky Labs and the performance thereof is under warranty provided by Kaspersky Labs. It is specified that Kaspersky Lab does not warrant that the Software identifies all known viruses, nor that the Software will not occasionally erroneously report a virus in a title not infected by that virus.

Hardware: Elitecore warrants that the Hardware portion of the Elitecore Products excluding power supplies, fans and electrical components will be free from material defects in workmanship and materials for a period of One (1) year. Elitecore's sole obligation shall be to repair or replace the defective Hardware at no charge to the original owner. The replacement Hardware need not be new or of an identical make, model or part; Elitecore may, in its discretion, replace the defective Hardware (or any part thereof) with any reconditioned product that Elitecore reasonably determines is substantially equivalent (or superior) in all material respects to the defective Hardware.

DISCLAIMER OF WARRANTY

Except as specified in this warranty, all expressed or implied conditions, representations, and warranties including, without limitation, any implied warranty or merchantability, fitness for a particular purpose, non-infringement or arising from a course of dealing, usage, or trade practice, and hereby excluded to the extent allowed by applicable law.

In no event will Elitecore or its supplier be liable for any lost revenue, profit, or data, or for special, indirect, consequential, incidental, or punitive damages however caused and regardless of the theory of liability arising out of the use of or inability to use the product even if

Elitecore or its suppliers have been advised of the possibility of such damages. In the event shall Elitecore’s or its supplier’s liability to the customer, whether in contract, tort (including negligence) or otherwise, exceed the price paid by the customer. The foregoing limitations shall apply even if the above stated warranty fails of its essential purpose.

In no event shall Elitecore or its supplier be liable for any indirect, special, consequential, or incidental damages, including, without limitation, lost profits or loss or damage to data arising out of the use or inability to use this manual, even if Elitecore or its suppliers have been advised of the possibility of such damages.

RESTRICTED RIGHTS

Information supplies by Elitecore Technologies Ltd. Is believed to be accurate and reliable at the time of printing, but Elitecore

Technologies assumes no responsibility for any errors that may appear in this documents. Elitecore Technologies reserves the right, without notice, to make changes in product design or specifications. Information is subject to change without notice

CORPORATE HEADQUARTERS

Elitecore Technologies Ltd.

904 Silicon Tower,

Off. C.G. Road,

Ahmedabad – 380015, INDIA

Phone: +91-79-26405600

Fax: +91-79-26407640

Web site: www.elitecore.com

, www.cyberoam.com

Cyberoam User Guide

Contents _________________________________________________________________________________ 3

Guide Sets _______________________________________________________________________________ 6

Technical Support _________________________________________________________________________ 7

Preface ____________________________________________________________________________ 9

Guide Organization _______________________________________________________________________ 10

Cyberoam Basics__________________________________________________________________ 11

Benefits of Cyberoam _____________________________________________________________________ 11

Accessing Cyberoam _____________________________________________________________________ 11

Accessing the Web Admin Console _________________________________________________________ 13

Getting Started ______________________________________________________________________________ 16

Dashboard ______________________________________________________________________________ 18

Management ________________________________________________________________________________ 19

Setting up Zones __________________________________________________________________ 19

Create Zone _____________________________________________________________________________ 20

Setting up Users __________________________________________________________________ 21

Define Authentication _____________________________________________________________________ 21

Define User______________________________________________________________________________ 23

Setting up Groups _________________________________________________________________ 32

Firewall ___________________________________________________________________________ 37

Create Firewall rule _______________________________________________________________________ 39

Manage Firewall__________________________________________________________________________ 44

Host Management ________________________________________________________________________ 54

Setting up Logon Pools ____________________________________________________________ 59

Traffic Discovery __________________________________________________________________ 61

Live Connections report ___________________________________________________________________ 61

Today’s Connection History ________________________________________________________________ 68

Policy Management________________________________________________________________ 74

Surfing Quota policy ______________________________________________________________________ 75

Access Time policy _______________________________________________________________________ 79

Internet Access policy _____________________________________________________________________ 82

Bandwidth policy _________________________________________________________________________ 91

Data Transfer policy _____________________________________________________________________ 106

SNAT Policy ____________________________________________________________________________ 110

DNAT Policy ____________________________________________________________________________ 114

Zone Management ________________________________________________________________ 117

Manage Zone ___________________________________________________________________________ 117

Delete Zone ____________________________________________________________________________ 118

Group Management_______________________________________________________________ 119

Manage Group __________________________________________________________________________ 119

Delete Group ___________________________________________________________________________ 124

User Management ________________________________________________________________ 125

Search User ____________________________________________________________________________ 125

Live User _______________________________________________________________________________ 126

Manage User ___________________________________________________________________________ 127

Logon Pool Management__________________________________________________________ 139

Search Node____________________________________________________________________________ 139

Cyberoam User Guide

Update Logon Pool ______________________________________________________________________ 140

Delete Logon Pool _______________________________________________________________________ 143

System Management _____________________________________________________________ 144

Configure Network_______________________________________________________________________ 144

Configure DNS __________________________________________________________________________ 144

Configure DHCP ________________________________________________________________________ 146

View Interface details ____________________________________________________________________ 147

Configuring Dynamic DNS service _________________________________________________________ 148

Manage Gateway________________________________________________________________________ 150

DoS Settings____________________________________________________________________________ 151

Bypass DoS Settings ____________________________________________________________________ 155

Reset Console Password _________________________________________________________________ 157

System Module Configuration _____________________________________________________________ 158

Manage Data _____________________________________________________________________ 159

Client Services __________________________________________________________________________ 165

Customize Access Deny messages ________________________________________________________ 170

Upload Corporate logo ___________________________________________________________________ 171

Customize Login message ________________________________________________________________ 172

HTTP Proxy Management _________________________________________________________ 173

Manage HTTP Proxy_____________________________________________________________________ 173

Configure HTTP Proxy ___________________________________________________________________ 174

Manage Servers __________________________________________________________________ 175

Monitoring Bandwidth Usage______________________________________________________ 176

Migrate Users ____________________________________________________________________ 181

Migration from PDC server________________________________________________________________ 181

Migration from External file________________________________________________________________ 182

Customization _____________________________________________________________________________ 184

Schedule ________________________________________________________________________ 184

Define Schedule_________________________________________________________________________ 184

Manage Schedule _______________________________________________________________________ 187

Delete Schedule_________________________________________________________________________ 189

Services _________________________________________________________________________ 190

Define Custom Service ___________________________________________________________________ 190

Manage Custom Service _________________________________________________________________ 191

Delete Custom Service ___________________________________________________________________ 192

Create Service Group ____________________________________________________________________ 193

Update Service Group ___________________________________________________________________ 194

Delete Service Group ____________________________________________________________________ 195

Categories _______________________________________________________________________ 196

Web Category __________________________________________________________________________ 197

File Type Category ______________________________________________________________________ 207

Application Protocol Category _____________________________________________________________ 211

Access Control___________________________________________________________________ 217

Product Licensing & Updates _____________________________________________________ 219

Product Version information_______________________________________________________________ 219

Upgrade Cyberoam ______________________________________________________________________ 220

Licensing _______________________________________________________________________________ 223

Download ________________________________________________________________________ 228

Clients _________________________________________________________________________________ 228

Documentation __________________________________________________________________________ 229

Appendix A – Audit Log___________________________________________________________ 230

Appendix B – Network Traffic Log Fields ___________________________________________ 236

Cyberoam User Guide

Appendix C – Web Categories _____________________________________________________ 240

Appendix D – Services ____________________________________________________________ 245

Appendix E – Application Protocols _______________________________________________ 247

Menu wise Screen and Table Index ________________________________________________ 249

Cyberoam User Guide

Guide Sets

Guide Describes

User Guide

Part I – Getting Started

Part II – Management

Console Guide

Windows Client Guide

Linux Client Guide

How to start using Cyberoam

Management and Customization of Cyberoam

Console Management

Installation & configuration of Cyberoam

Windows Client

Installation & configuration of Cyberoam Linux

Client

HTTP Client Guide

Analytical Tool Guide

LDAP Integration Guide

ADS Integration Guide

PDC Integration Guide

Installation & configuration of Cyberoam HTTP

Client

Using the Analytical tool for diagnosing and troubleshooting common problems

Configuration for integrating LDAP with

Cyberoam for external authentication

Configuration for integrating ADS with Cyberoam for external authentication

Configuration for integrating PDC with Cyberoam for authentication

RADIUS Integration Guide

Data transfer Management

Guide

Cyberoam Anti Virus

Implementation Guide

Cyberoam Anti Spam

Implementation Guide

VPN Management

Configuration for integrating RADIUS with

Cyberoam for external authentication

Configuration and Management of user based data transfer policy

Multi Link Manager User Guide Configuration of Multiple Gateways, load balancing and failover

Configuring and implementing anti virus solution

Configuring and implementing anti spam solution

Implementing and managing VPN

Cyberoam User Guide

Technical Support

You may direct all questions, comments, or requests concerning the software you purchased, your registration status, or similar issues to Customer care/service department at the following address:

Corporate Office eLitecore Technologies Ltd.

904, Silicon Tower

Off C.G. Road

Ahmedabad 380015

Gujarat, India.

Phone: +91-79-26405600

Fax: +91-79-26407640

Web site: www.elitecore.com

Cyberoam contact:

Technical support (Corporate Office): +91-79-26400707

Email: [email protected]

Web site: www.cyberoam.com

Visit www.cyberoam.com

for the regional and latest contact information.

Cyberoam User Guide

Typographic Conventions

Material in this manual is presented in text, screen displays, or command-line notation.

Item

Server

Convention

Client

User

Username

Part titles Bold and shaded font typefaces

Example

Machine where Cyberoam Software - Server component is installed

Machine where Cyberoam Software - Client component is installed

The end user

Username uniquely identifies the user of the system

Report

Topic titles Shaded font typefaces

Introduction

Subtitles Bold & Black typefaces

Notation conventions

Navigation link Bold typeface

Group Management → Groups → Create it means, to open the required page click on Group management then on Groups and finally click Create tab

Lowercase italic type

Name of a particular parameter / field / command button text

Cross references

Hyperlink in different color

Enter policy name, replace policy name with the specific name of a policy

Click Name to select where Name denotes command button text which is to be clicked refer to Customizing User database Clicking on the link will open the particular topic

Notes & points to remember

Bold typeface between the black borders

Note

between the black borders

Prerequisite details

Cyberoam User Guide

Preface

Welcome to Cyberoam’s - User guide.

Cyberoam is an Identity-based UTM Appliance. Cyberoam’s solution is purpose-built to meet the security needs of corporates, government organizations, and educational institutions.

Cyberoam’s perfect blend of best-of-breed solutions includes User based Firewall, Content filtering, Anti

Virus, Anti Spam, Intrusion Detection and Prevention (IDP), and VPN.

Cyberoam provides increased LAN security by providing separate port for connecting to the publicly accessible servers like Web server, Mail server, FTP server etc. hosted in DMZ which are visible the external world and still have firewall protection.

This Guide helps you manage and customize Cyberoam to meet your organization’s various requirements including creating groups and users and assigning policies to control internet access.

Default Web Admin Console username is ‘cyberoam’ and password is ‘cyber’

It is recommended that you change the default password immediately after installation to avoid unauthorized access.

Cyberoam User Guide

Guide Organization

This Guide provides information regarding the administration, maintenance, and customization of

Cyberoam.

How do I search for relevant content?

For help on how to perform certain task use Contents

For help on a specific menu or screen function use Menu wise – Screen and Table Index

This Guide is organized into three parts:

Part I – Getting started

It describes how to start using Cyberoam after successful installation.

Part II Management

It describes how to define groups and users to meet the specific requirements of your Organization. It also describes how to manage and customize Cyberoam.

1. Define Authentication process and firewall rule.

2. Manage Groups and Users. Describes how to add, edit and delete Users and User Groups

3. Manage & Customize Policies. Describes how to define and manage Surfing Quota policy,

Access Time policy, Internet Access policy, Bandwidth policy and Data transfer policy

4. Manage Logon Pools. Describes how to add, edit and delete Logon Pools

5. Manage Cyberoam server

Part III Customization

Customize Services, Schedules and Categories. Describes how to create and manage Categories,

Schedules and Services and Cyberoam upgrade process.

Cyberoam User Guide

Cyberoam Basics

Cyberoam is an Identity-based UTM Appliance. Cyberoam’s solution is purpose-built to meet the security needs of corporates, government organizations, and educational institutions.

Cyberoam’s perfect blend of best-of-breed solutions includes Identity based Firewall, Content filtering,

Anti Virus, Anti Spam, Intrusion Detection and Prevention (IDP), and VPN.

It also provides assistance in improving Bandwidth management, increasing Employee productivity and reducing legal liability associated with undesirable Internet content access.

Benefits of Cyberoam

1. Boost Employee productivity by a. Blocking access to the sites like Gaming, Shopping, news, Pornography

2. Conserve bandwidth by a. Controlling access to non-productive site access during working hours b. Controlling rate of uploading & downloading of data

3. Load balancing over multiple links a. Improved User response time d. Reduced bandwidth bottlenecks

5. Enforce acceptable Internet usage policies

6. Comprehensive, easy-to-use reporting tool enabling the IT managers to compile reports on Internet and other resources usage and consumption patterns

Accessing Cyberoam

Two ways to access Cyberoam:

1. Web Admin Console

• Managing Firewall rules

• Used for policy configuration

• Managing users, groups and policies

• Managing Bandwidth

• Viewing bandwidth graphs as well as reports

2. Telnet Console

• Used for Network and System configuration (setting up IP Addresses, setting up gateway)

• Managing Cyberoam application a) Using Console Interface via remote login utility – TELNET b) Direct Console connection - attaching a keyboard and monitor directly to Cyberoam server

Accessing Console via remote login utility - TELNET

Access Cyberoam Console with the help of TELNET utility. To use TELNET, IP Address of the Cyberoam server is required.

To start the TELNET utility:

Click Start, and then click Run

In Open, type TELNET xxx.xxx.x.xxx

Click OK, opens a console login window and prompts to enter Password

Default password for Cyberoam TELNET console is “admin”.

Cyberoam User Guide

Screen - Console access

Screen - Console login screen

Accessing Console using SSH client

Access Cyberoam Console using any of the SSH client. Cyberoam server IP Address is required.

Start SSH client and create new Connection with the following parameters:

Hostname - <Cyberoam server IP Address>

Username – admin

Password – admin

Cyberoam User Guide

Accessing the Web Admin Console

Cyberoam Web Admin Console (GUI) access requires Microsoft Internet Explorer 5.5+ or Mozilla Firefox

1.5+ and Display settings as True color (32 bits)

Log on & log off from the Cyberoam Web Admin Console

The Log on procedure verifies validity of user and creates a session until the user logs off.

Log on procedure

To get the log in window, open the browser and type IP Address in browser’s URL box. A dialog box appears prompting you to enter username and password to log on. Use the default user name

‘cyberoam’ and password ‘cyber’ if you are logging in for the first time after installation.

Asterisks are the placeholders in the password field.

Log on Methods

HTTP log in

To open unencrypted login page, in the browser’s Address box, type http://<IP address of Cyberoam>

Screen - HTTP login screen

HTTPS log in

Cyberoam provides secured communication method which encrypts the User log on information and which prevents unauthorized users from viewing the user information. For this, Cyberoam uses https protocol.

The secure Hypertext Transfer Protocol (HTTPS) is a communication protocol designed to transfer encrypted information between computers over the World Wide Web. HTTPS is http using a Secure

Socket Layer (SSL). A secure socket layer is an encryption protocol invoked on a Web server that uses

HTTPS.

Cyberoam User Guide

HTTPS protocol opens a secure hypertext transfer session with the specified site address.

To open login over secure HTTP, type https://<IP address of Cyberoam>

Screen - HTTPS login

Screen Elements Description

Login

User name

Password

Specify user login name.

If you are logging on for the first time after installation, please use default username ‘cyberoam’

Specify user account Password

Cyberoam User Guide

Log on to

If you are logging on for the first time after installation, please use default password ‘cyber’

To administer Cyberoam, select ‘Web Admin Console’

Logs on to Web Admin Console

Click Login

Table - Login screen elements

Web console Authorization and Access control

By default, Cyberoam has four types of user groups:

Administrator group

Administrator group User can create, update and delete system configuration and user information.

Administrator can create multiple administrator level users.

Manager group

Manager group User can only view the reports.

User group

User group User is the user who accesses the resources through Cyberoam.

Clientless group

Clientless User group User who can bypass Cyberoam Client login to access resources. Cyberoam itself takes care of login of this level user.

For Administrators and Managers, IP address based access restriction/control can be implemented.

Refer to Access Configuration to implement.

Log out procedure

To avoid un-authorized users from accessing Cyberoam, log off after you have finished working. This will end the session and exit from Cyberoam.

Cyberoam User Guide

Getting Started

Once you have configured network, you can start using Cyberoam.

1. Start monitoring

Once you have installed Cyberoam successfully, you can monitor user activity in your Network.

Depending on the Internet Access policy configured at the time of installation, certain categories will be blocked/allowed for LAN to WAN traffic with or without authentication.

2. View Cyberoam Reports

Monitor your Network activities using Cyberoam Reports.

To view Reports, log on to Reports from Web Admin Console using following URL: http://<Internal IP

Address>

To log on, use default username ‘cyberoam’ and password ‘cyber’.

View your organization’s surfing pattern from Web Surfing

ÆOrganization wise report

View your organization’s general surfing trends from Trends

Æ Web Trends report

View your organization’s Category wise surfing trends from Trends

Æ Category Trends report

3. Discover Network Application Traffic

Detect your network traffic i.e. applications and protocols accessed by your users.

To view traffic pattern of your network, log on to Cyberoam Web Management Console using following

URL: http://<Internal IP Address>

To log on, use default username ‘cyberoam’ and password ‘cyber’.

View amount of network traffic generated by various applications from Traffic Discovery

Æ Live

Connections

ÆApplication wise

4. Configure for User name based monitoring

As Cyberoam monitors and logs user activity based on IP address, all the reports generated are also IP address based. To monitor and log user activities based on User names, you have to configure

Cyberoam for integrating user information and authentication process.

Integration will identify access request based on User names and generate reports based on Usernames.

If your Network uses Active Directory Services and users are already created in ADS, configure

Cyberoam to communicate your ADS. Refer to Cyberoam – ADS Integration guide for more details.

If your Network uses Windows Domain Controller, configure for Cyberoam to communicate with Windows

Domain Controller. Refer to Cyberoam – PDC Integration guide for more details.

Cyberoam User Guide

5. Customize

Depending on the Internet Access configuration done at the time of installation, default firewall rules will be created.

You can create additional firewall rules and other policies to meet your organization’s requirement.

Cyberoam allows you to:

1. Control user based per zone traffic by creating firewall rule. Refer to Firewall for more details.

2. Control individual user surfing time by defining Surfing quota policy. Refer to Policy Management-

Surfing Quota policy for more details.

3. Schedule Internet access for individual users by defining Access time policy. Refer to Policy

Management-Access time policy for more details.

4. Control web access by defining Internet Access policy. Refer to Policy Management-Internet

Access policy for more details.

5. Allocate and restrict the bandwidth usage by defining Bandwidth policy. Refer to Policy

Management-Bandwidth policy for more details.

6. Limit total as well as individual upload and/or download data transfer by defining data transfer policy. Refer Data transfer policy for more details.

Cyberoam User Guide

Dashboard

As soon as you logon to the Web Admin Console, Dashboard is displayed.

Dashboard provides one solution to many analytical needs. Using the "dashboard" concept of information presentation, Cyberoam makes it easy to view access data from multiple perspectives, allowing management to identify patterns and potential areas of risk and productivity loss. It will empower organizations to plan, understand, integrate and leverage strategy all from a single page report.

The goal of dashboard is to provide fast access to monitor and analyze employee Internet usage. As a result, managers gain an unprecedented ability to report on and manage a wide specturm of the data and applications that employees use during their working hours.

Dashboard is the answer to – ‘Why can't Cyberoam automatically show me things that will help me with what I'm doing, instead of making me search around for them?’

Dashboard is divided into following section:

1. HTTP Traffic Analysis

2. User Surfing pattern

3. Usage Summary

4. Recent Mail Viruses detected

5. Recent HTTP Viruses detected

6. Installation Information

7. System Resources

8. System Status

9. Installation Information

10. DoS attack status

11. Recent IDP Alerts

12. License Information

Cyberoam User Guide

Management

Setting up Zones

A Zone is a logical grouping of ports.

Zones provide flexible layer of security for the firewall. With the zone-based security, the administrator can group similar ports and apply the same policies to them, instead of having to write the same policy for each interface.

Default Zones Types

LAN – Depending on the appliance in use and on your network design, you can group one to six ports in this zone. Even though each interface will have a different network subnet attached to it, when grouped together they can be managed as a single entity. Group all the LAN networks under this zone.

By default the traffic to and from this zone is blocked and hence the highest secured zone. However, traffic between ports belonging to the same zone will be allowed.

DMZ (DeMilitarized Zone) - This zone is normally used for publicly accessible servers. Depending on the appliance in use and on your network design, you can group one to five ports in this zone.

WAN – This zone is used for Internet services. It can also be referred as Internet zone. Depending on the appliance in use and on your network design, you can group one to six ports in this zone.

Local - This zone is the grouping of all the available ports of Cyberoam.

Cyberoam provides single zone of each type. These are called System Zones. Administrator can add

LAN and DMZ zone types.

By default, entire traffic will be blocked except LAN to Local zone service likes Administration,

Authentication and Network.

Create Zone

Select

System Æ Zone Æ Create to open the create page

Cyberoam User Guide

Screen - Create Zone

Screen Elements

Create Zone

Zone Name

Zone Type

Select Port

Description

Create button

Description

Specify name of the Zone

Select zone type

LAN – Depending on the appliance in use and on your network design, you can group one to six ports in this zone.

By default the traffic to and from this zone is blocked and hence the highest secured zone.

DMZ (DeMilitarized Zone) - This zone is normally used for publicly accessible servers. Depending on the appliance in use and on your network design, you can group one to five ports in this zone.

WAN – This zone type is used for the Internet services. Only one WAN zone is allowed, hence you will not be able to create additional WAN zones.

Multiple LAN is not possible if Cyberoam is placed deployed as Bridge

It is not possible to add Zone if Cyberoam is placed deployed as Bridge

Allows to bind port to the zone

‘Available Ports’ list displays the list of ports that can be binded to the selected zone.

Use Right arrow button to move the selected ports to ‘Member Port’ list.

Specify zone description

Saves the configuration and creates zone

Table – Create Zone

Cyberoam User Guide

Setting up Users

Define Authentication

Cyberoam provides policy-based filtering that allows defining individual filtering plans for various users of your organization. You can assign individual policies to users (identified by IP address), or a single policy to number of users (Group).

Cyberoam detects users as they log on to Windows domains in your network via client machines.

/*Cyberoam can be configured to allow or disallow users based on username and password. In order to use User Authentication, you must select at least one database against which Cyberoam should authenticate users.

Cyberoam supports user authentication against:

• an Active Directory

• an Windows Domain controller

• an LDAP server

• an RADIUS server

• an internal database defined in Cyberoam */

To filter Internet requests based on policies assigned, Cyberoam must be able to identify a user making a request.

When the user attempts to access, Cyberoam requests a user name and password and authenticates the user's credentials before giving access. User level authentication can be performed using the local user database on the Cyberoam, an External ADS server, RADIUS server, LDAP or Windows Domain

Controller.

Integrate with ADS, LDAP or Domain Controller if external authentication is required.

If your network uses an Active Directory service, configure Cyberoam to communicate with ADS. Refer to

Cyberoam - ADS Integration Guide for details.

If your network uses a Windows Domain controller, configure Cyberoam to communicate with Domain controller. Refer to Cyberoam - PDC Integration for details.

If your Network uses LDAP, configure Cyberoam to communicate with LDAP server. Refer to Cyberoam

– LDAP Integration for details.

If your Network uses RADIUS server, configure Cyberoam to communicate with RADIUS server. Refer to

RADIUS Integration Guide for details.

Cyberoam can prompt for user identification if your network does not use Windows environment. Refer to

Cyberoam Authentication for details.

Cyberoam Authentication

When Cyberoam is installed in Non PDC environment, it is necessary to create users and groups in

Cyberoam.

Before users log on to Cyberoam, Administrator has to create all the users in Cyberoam, assign them to a Group and configure for Cyberoam authentication. Refer to Define Group and Define User for details on creating groups and users.

Cyberoam User Guide

When user attempts to log on, Cyberoam server performs authentication i.e. User is authenticated directly by the Cyberoam server.

Select

User Æ Authentication Settings to open configuration page

Screen – Cyberoam Authentication

Screen Elements Description

Configure Authentication & Integration parameters

Integrate with Select Cyberoam as the authentication server

Default Group

Update button

Allows to select default group for users

Click Default Group list to select

Updates and saves the configuration

Table – Cyberoam Authentication screen elements

Cyberoam User Guide

Define User

User

Users are identified by an IP address or a user name and assigned to a group. All the users in a group inherit all the group policies. Refer to Policy Management to define new policies.

User types

Cyberoam supports three types of Users:

1. Normal

2. Clientless

3. Single Sign on

Normal User has to logon to Cyberoam. Requires Cyberoam client (client.exe) on the User machine or user can use HTTP Client component and all the policy-based restriction can be applied.

Clientless Does not require Cyberoam client component (client.exe) on the User machines. Symbolically represented as User name (C)

Single Sign On If User is configured for Single Sign On, whenever User logs on to Windows, he/she is automatically logged to the Cyberoam. Symbolically represented as User name (S)

Use the given decision matrix below to decide which type of the user should be created.

Decision matrix for creation of User

Feature Normal User Clientless User Single Sign on User

User Login required

Type of Group

Normal

Clientless

Apply Login restriction

Apply Surfing Quota policy

Apply Access Time policy

Apply Bandwidth policy Yes

Apply Internet Access policy Yes

Apply Data Transfer policy Yes

Yes

Table - Create User - Decision matrix

Yes

Add a User

Prerequisite

• Group created – for Normal Users only

Select

User Æ User Æ Add User to open add user page

Cyberoam User Guide

Screen - Add User

Screen Elements

User Information

Name

Username

Password

Confirm Password

Controller

Only if Authentication is done by Windows

Domain Controller

Description

Specify name of the User

Specify a name that uniquely identifies user & used for logging

Specify Password

Specify password again for conformation

Should be same as typed in the Password field

User Type

Cyberoam User Guide

Specify the user group type. Depending on user group type default web console access control will be applied. Refer to Web console

Authorization and Access control for more details.

Available option:

Administrator

Manager

User

Click User type list to select

Refer to Add Clientless User on how to create clientless user simultaneous login(s) user allowed

OR Specify number of concurrent logins allowed to the user

Unlimited

Allows unlimited concurrent logins to the user

The setting specified will override the setting specified in client preference.

For example,

If in Client preferences, the number of concurrent logins allowed is 5 and here you have specified 3, then this particular user will be allowed to login from 3 machines concurrently and not from 5 machines.

Group Information

Group

View details link

Specify in Group in which user is to be added. User will inherit all the group policies.

Click Group list to select

Open a new Window and displays details of the selected Group

Refer to View Group details table for more details

Login Restriction

Select any one option Allows to apply login restriction

Available options

1) All Nodes

Allows Users to login from all the nodes in the network

2) Group Nodes only

Allows Users to login only from the nodes assigned to the group

3) Selected Nodes only

Allows Users to login from the selected nodes only. Refer to Apply

Login Node Restriction for details. Nodes from which the User is allowed login can be specified after creating the user also.

Click to select

Personal details link Allows to enter personal details of the user

Personal information

Only if Personal details link is clicked

Birth date Specify date of birth of user

Click Calendar to select date

Email Specify Email Id of User

Cyberoam User Guide

Add button

Review button

Adds user

Click to add

Opens a new page and displays the user details for reviewing.

Review details before adding to make sure details entered are correct.

Click to review

Click Submit to add user

Table - Add User screen elements

View Group details table

Screen Elements Description

Group name

Surfing Quota policy

Access Time policy

Internet Access policy

Bandwidth policy

Data transfer policy

Allotted time (HH:mm)

Expiry date

Used minutes

Close button

Displays name of the Group

Displays name of the Surfing Quota policy assigned to the group

Displays name of the Access Time policy assigned to the group

Displays name of the Internet Access policy assigned to the group

Displays name of the Bandwidth policy assigned to the group

Displays name of the Data Transfer policy assigned to the group

Displays total allotted surfing time to User

Displays User policy Expiry date

Displays total time used by the user in minutes

At the time of creation of user, it will be displayed as 0:0

Closes window

Table - View Group details screen elements

Apply Login Node Restriction

Cyberoam User Guide

Screen Elements Description

Select Node(s) button

Only if the option ‘Selected

Node(s) Only’ is selected

Opens a new page and allows to select the node

Click to select the Node for restriction

Logon Pool name Logon Pool from which the Node/IP address is to be added

Click Logon Pool name list to select

OK button

Cancel button

Multiple nodes can also be selected

Click to apply restriction

Cancels the current operation

Table - Apply Login Node Restriction screen elements

Cyberoam User Guide

Add Clientless users

Clientless Users are the Users who can bypass Cyberoam Client login to access resources. It is possible to add a single clientless user as well as more than one clientless user at a time.

When you add multiple clientless users, users are represented by IP addresses and not by the User name.

Add multiple clientless users

Creates Clientless users with given IP addresses as their username. Change the Username of the clientless users if required.

Prerequisite

• Clientless Group created

Select

User Æ Clientless Users Æ Add Multiple Clientless Users to open create user page

Screen - Add multiple Clientless users

Screen Elements

Logon Pool Details

Logon Pool name

Is Logon Pool public

Description

Specify name of Logon Pool

Public IP address is routable over the Internet and do not need

Network Address Translation (NAT)

Cyberoam User Guide

Bandwidth policy

Click to Select, if IP Addresses assigned to the Users are public

IP Addresses

By default, group bandwidth policy is applied to the user but you can override this policy.

Specify Bandwidth Policy to be applied.

Click Bandwidth Policy list to select

Click View details link to view details of the policy

Specify full description Description

Machine details

From – To

Machine name

Select Group

Group

Create button

Specify range of IP Address that will be used by Users to login

Specify Machine name

Specify Group in which User is to be added

Click Group list to select

Adds multiple Clientless Users

Table - Add multiple Clientless users screen elements

Cyberoam User Guide

Add single Clientless user

Prerequisite

• Group

• Logon Pool created

Select

User Æ Clientless Users Æ Add Single Clientless User to open create user page

Screen - Add single Clientless user

Screen Elements Description

User Information

Name

Username

Specify name of the User

Specify a unique name used for logging

Activate on Creation Specifies whether user should be logged in automatically after registration

Options:

Yes – Automatically logs in as soon as registered successfully i.e. becomes a live user

User type

No – User is registered but is in De-active mode. Activate user before first log in. Refer to Activate Clientless User for more details

Displays User type

User Group Information

Group Specify Group in which User is to be added

Cyberoam User Guide

Click Group list to select

Open a new window and displays details of the selected group View details link

Click to view details

Login Restriction

Allowed Login from

IP Address

Specifies IP address from where User can login

Click Select Node, opens a new window and allows to select IP

Address

Refer to Select Node table for more details

Personal details link Allows to enter the personal details of the user

Personal information

Only if Personal details link is clicked

Birth date Specify date of birth of User

Cancel button

Use Popup Calendar to enter date

Specify Email Id of User

Registers a clientless user

Cancels current operation

Table - Create single Clientless user screen elements

Select Node table

Screen Elements

Logon Pool name

Description

Allows to select the Logon Pool

Click Logon Pool name list to select

Apply Restriction button User will be allowed to login from the selected node only.

Click to apply login restriction

Close button Closes window

Table - Select Node screen elements

NOTE

Duplicate Usernames cannot be created

Make sure that subnets or individually defined IP addresses do not overlap

Create Group before assigning it to a User. Refer to Create Groups to create new groups

Cyberoam User Guide

Setting up Groups

Group

Group is a collection of users having common policies and a mechanism of assigning access of resources to a number of users in one operation/step.

Instead of attaching individual policies to the user, create group of policies and simply assign the appropriate Group to the user and user will automatically inherit all the policies added to the group. This simplifies user configuration.

A group can contain default as well as custom policies.

Various policies that can be grouped are:

1. Surfing Quota policy which specifies the duration of surfing time and the period of subscription

2. Access Time policy which specifies the time period during which the user will be allowed access

3. Internet Access policy which specifies the access strategy for the user and sites

4. Bandwidth policy which specifies the bandwidth usage limit of the user

5. Data Transfer policy which specifies the data transfer quota of the user

Refer to Policy Management for more details on various policies.

Group types

Two types of groups:

1. Normal

2. Clientless

Normal A user of this group need to logon to Cyberoam using the Cyberoam Client to access the

Internet

Clientless A user of this group need not logon to Cyberoam using the Cyberoam Client to access the

Internet. Access control is placed on the IP Address. Symbolically represented as Group name (C)

Use the below given decision matrix to decide which type of group will best suited for your network configuration.

Decision matrix for creation of Group

Feature

Logon into Cyberoam required

Type of User

Normal

Clientless

Apply Login restriction

Apply Surfing Quota policy

Apply Access Time policy

Apply Bandwidth policy

Apply Internet Access policy

Apply Data transfer policy

Normal Group Clientless Group

Yes

Table - Group creation - Decision matrix

Yes

Add a New Group

Prerequisite

• All the policies which are to be added to the Group are created

• Logon Pool created if login is to be restricted from a particular Node/IP Address

Select

Group Æ Add Group to open add group page

Cyberoam User Guide

Screen - Create Group

Screen Elements

Create Group

Group name

Group type

Surfing Quota Policy

Description

Specify Group name. Choose a name that best describes the Group.

Specify type of Group

Click Group type to select

Select Normal if Group members are required to log on using

Cyberoam Client

Select Clientless if Group members are not required to log on using

Cyberoam Client

Specify Surfing Quota Policy for Group

Cyberoam User Guide

Only if Group type is ‘Normal’

Access Time Policy

Only if Group type is ‘Normal’

Click Surfing Quota Policy list to select

By default, ‘Unlimited policy’ is assigned to the ‘Clientless’

Group type

Refer to Surfing Quota Policy for more details

Specify Access Time policy for Group

Click Access Time Policy list to select

By default, ‘Unlimited policy’ is assigned to ‘Clientless’ Group type

Refer to Access Time Policy for more details policy

Bandwidth Policy

Data Transfer policy

Click Internet Access policy list to select

Refer Internet Access policy for details

Specify Bandwidth Policy for Group

Click Bandwidth Policy list to select

Refer Bandwidth Policy for details

Specify data transfer policy for Group

Click Data Transfer policy list to select

Refer Data Transfer Policy for details

Login Restriction

option Group

Available options

1) Allowed login from all nodes

Allows Users defined under the Group to login from all the nodes

2) Allowed login from the selected nodes

Allow Users defined under the Group to login from the selected nodes only.

Specifies IP address from where User can login

Click Select Node, opens a new window and allows to select IP

Address

Refer to Select Node table for more details Refer to Apply Login

Node restriction for more details

Click to select

Select Node button

Only if ‘Allowed

Opens a new page and allows to select the node

selected node’ option is selected for Login restriction

Create button Creates Group

Cyberoam User Guide

Cancel button Cancels the current operation and returns to the Manage Group page

Table - Create Group screen elements

Note

It is not necessary to add user at the time of the creation of Group. Users can be added even after the creation the group.

Apply Login Node Restriction

Screen – Apply Login Node Restriction

Screen Elements Description

Logon Pool name Logon Pool from which the Node/IP address is to be added

Click Logon Pool name list to select

Select User will be allowed to login from the selected nodes only.

Click to select Node

Multiple nodes can also be selected

OK button Applies login restriction and closes the window

Cancel button

Click to apply restriction

Cancels the current operation

Table - Apply Login Node Restriction screen elements

Cyberoam User Guide

Firewall

A firewall protects the network from unauthorized access and typically guards the LAN and DMZ networks against malicious access; however, firewalls may also be configured to limit the access to harmful sites for LAN users.

The responsibility of firewall is to grant access from Internet to DMZ or Service Network according to the

Rules and Policies configured. It also keeps watch on state of connection and denies any traffic that is out of connection state.

Firewall rules control traffic passing through the Cyberoam. Depending on the instruction in the rule,

Cyberoam decides on how to process the access request. When Cyberoam receives the request, it checks for the source address, destination address and the services and tries to match with the firewall rule. If Identity match is also specified then firewall will search in the Live Users Connections for the

Identity check. If Identity (User) found in the Live User Connections and all other matching criteria fulfills then action specified in the rule will be applied. Action can be allow or deny.

If Action is ‘Allow’ then each rule can be further configured to apply source or destination NATting

(Network Address Translation). You can also apply different protection settings to the traffic controlled by firewall:

• Enable load balancing between multiple links

• Configure antivirus protection and spam filtering for SMTP, IMAP, POP3, and HTTP traffic. To apply antivirus protection and spam filtering, you need to subscribe for Gateway Anti Virus and Gateway

Anti Spam modules individually. Refer to Licensing section for details.

• Implement Intrusion detection and prevention. To apply IDP policy you need to subscribe for

Intrusion Detection and Prevention module. Refer to Licensing section for details.

• Configure content filtering policies. To apply content filtering you need to subscribe for Web and

Application Filter module. Refer to Licensing section for details.

• Apply bandwidth policy restriction

By default, Cyberoam blocks any traffic to LAN.

Default Firewall rules

At the time of deployment, Cyberoam allows to define one of the following Internet Access policies using

Network Configuration Wizard:

• Monitor only

• General Internet policy

• Strict Internet policy

Depending on the Internet Access policy set through Network Configuration Wizard, Cyberoam defines the two default firewall rules as follows:

Monitor only

Cyberoam applies the firewall rules in the order as specified below.

1. Masquerade and Allow entire LAN to WAN traffic for all the authenticated users after applying following policies:

Internet Access policy – User specific

Bandwidth policy – User specific

Anti Virus & Anti Spam policy – Allows SMTP, POP3, IMAP and HTTP traffic without scanning

2. Masquerade and Allow entire LAN to WAN traffic for all the users without scanning SMTP, POP3,

Cyberoam User Guide

IMAP and HTTP traffic

General Internet policy

Cyberoam applies the firewall rules in the order as specified below.

1. Masquerade and Allow entire LAN to WAN traffic for all the authenticated users after applying following policies:

Internet Access policy – User specific

Bandwidth policy – User specific

Anti Virus & Anti Spam policy - Scan SMTP, POP3, IMAP and HTTP traffic

2. Masquerade and Allow entire LAN to WAN traffic for all the users after applying following policies:

Internet Access policy – Applies ‘General Corporate Policy’ to block Porn, Nudity,

AdultContent, URL TranslationSites, Drugs, CrimeandSuicide, Gambling, MilitancyandExtremist,

PhishingandFraud, Violence, Weapons categories

IDP – General policy

Anti Virus & Anti Spam policy - Scan SMTP, POP3, IMAP and HTTP traffic

Strict Internet policy

Cyberoam applies the firewall rules in the order as specified below.

3. Masquerade and Allow entire LAN to WAN traffic for all the authenticated users after applying following policies:

Internet Access policy – User specific

Bandwidth policy – User specific

IDP policy – General policy

Anti Virus & Anti Spam policy - Scan SMTP, POP3, IMAP and HTTP traffic

4. Drop entire LAN to WAN traffic for all the users

Note

Default Firewall rules can be modified as per the requirement but cannot be deleted

IDP policy will not be effective until the Intrusion Detection and Prevention (IDP) module is subscribed.

Virus and Spam policy will not be effective until the Gateway Anti Virus and Gateway Anti-spam modules are subscribed respectively.

If Internet Access Policy is not set through Network Configuration Wizard at the time of deployment, the entire traffic is dropped.

Additional firewall rules can be defined to extend or override the default rules. For example, rules can be created that block certain types of traffic such as FTP from the LAN to the WAN, or allow certain types of traffic from specific WAN hosts to specific LAN hosts, or restrict use of certain protocols such as Telnet to authorized users on the LAN.

Custom rules evaluate network traffic source IP addresses, destination IP addresses, User, IP protocol types, and compare the information to access rules created on the Cyberoam appliance. Custom rules take precedence, and override the default Cyberoam firewall rules.

Cyberoam User Guide

Create Firewall rule

Previous versions allowed creating firewall rules based on source and destination IP addresses and services but now Cyberoam’s Identity based firewall allows to create firewall rules embedding user identity into the firewall rule matching criteria.

Firewall rule matching criteria now includes:

• Source and Destination Zone and Host

• User

• Service

Prior to this version, all the Unified Threat Control policies were to be enabled individually from their respective pages. Now one can attach the following policies to the firewall rule as per the defined matching criteria:

• Intrusion Detection and Prevention (IDP)

• Anti Virus

• Anti Spam

• Internet Access

• Bandwidth Management

• Routing policy i.e. define user and application based routing

To create a firewall rule, you should:

• Define matching criteria

• Associate action to the matching criteria

• Attach the threat management policies

For example, now you can:

• Restrict the bandwidth usage to 256kb for the user John every time he logs on from the IP

192.168.2.22

• Restrict the bandwidth usage to 1024kb for the user Mac if he logs on in working hours from the IP

192.168.2.22

Processing of firewall rules is top downwards and the first suitable rule found is applied.

Hence, while adding multiple rules, it is necessary to put specific rules before general rules. Otherwise, a general rule might allow a packet that you specifically have a rule written to deny later in the list. When a packet matches the rule, the packet is immediately dropped or forwarded without being tested by the rest of the rules in the list.

Select

Firewall Æ Create Rule

Cyberoam User Guide

Screen - Create Firewall rule

Screen Elements Description

Matching Criteria

Source Specify source zone and host IP address/network address to which the rule applies.

To define host group based firewall rule you need to define host group.

Under Select Address, click Create Host Group to define host group from firewall rule itself or from

Firewall Æ Host Group Æ Create

Under Select Address, click Add Host to define host group from firewall rule itself rule itself or from

Firewall Æ Host Æ Add Host

Cyberoam User Guide

Check Identity

(Only if source

Check identity allows you to check whether the specified user/user group from the selected zone is allowed the access of the selected service or not.

zone is

LAN/DMZ)

Click Enable to check the user identity.

Enable check identity to apply following policies per user:

• Internet Access policy for Content Filtering (User’s Internet access policy will be applied automatically but will not be effective till the

Web and Content Filtering module is subscribed)

• Schedule Access

• IDP (User’s IDP policy will be applied automatically but will not be effective till the IDP module is subscribed)

• Anti Virus scanning (User’s anti virus scanning policy will be applied automatically but it will not be effective till the Gateway Anti Virus module is subscribed)

• Anti Spam scanning (User’s anti spam scanning policy will be applied automatically but it will not be effective till the Gateway Anti Spam module is subscribed)

• Bandwidth policy - User’s bandwidth policy will be applied automatically

• The policy selected in Route through Gateway is the static routing policy that is applicable only if more then one gateway is defined and used for load balancing. and limit access to available services.

Destination

Service/Service group

Specify destination zone and host IP address /network address to which the rule applies.

Under Select Address, click Create Host Group to define host group from firewall rule itself or from

Firewall Æ Host Group Æ Create

Under Select Address, click Add Host to define host group from firewall rule itself rule itself or from

Firewall Æ Host Æ Add Host

Services represent types of Internet data transmitted via particular protocols or applications.

Select service/service group to which the rule applies.

Under Select Here, click Create Service Group to define service group from firewall rule itself rule itself or from

Firewall Æ Service Æ

Create Service

Cyberoam provides several standard services and allows creating the custom services also. Under Select Here, click Create Service to define service from firewall rule itself rule itself or from

Firewall Æ Service Æ

Create Service

Cyberoam User Guide

Protect by configuring rules to

• block services at specific zone

• limit some or all users from accessing certain services

• allow only specific user to communicate using specific service

Select Schedule for the rule Apply Schedule

Firewall Action When Criteria Match

Action Select rule action

Accept – Allow access

Drop – Silently discards i.e. without sending ‘ICMP port unreachable’ message to the source

Reject – Denies access and sends ‘ICMP port unreachable’ message to the source

NAT (Only if

‘ACCEPT’) address is substituted by the IP address specified in the SNAT policy.

You can create SNAT policy from firewall rule itself or from

Firewall Æ

SNAT Policy Æ Create

This option is not available if Cyberoam is deployed as Bridge

Advanced Settings

Click to apply different protection settings to the traffic controlled by firewall. You can:

• Enable load balancing and failover when multiple links are configured. Applicable only if

Destination Zone is WAN

• Configure antivirus protection and spam filtering for SMTP, IMAP, POP3, and HTTP policies. To apply antivirus protection and spam filtering, you need to subscribe for

Gateway Anti Virus and Gateway Anti Spam modules individually. Refer to Licensing section for details.

Cyberoam User Guide

• Implement Intrusion detection and prevention. To apply IDP policy you need to subscribe for Intrusion Detection and Prevention module. Refer to Licensing section for details.

• Configure content filtering policies. To apply content filtering you need to subscribe for

Web and Application Filter module. Refer to Licensing section for details.

• Apply bandwidth policy

Destination NAT Settings

Destination NAT Select DNAT policy to be applied policy

DNAT rule tells the firewall to forward the requests from the specified machine and port to the specified machine and port.

Under Select Here, click Create DNAT Policy to define dnat policy from firewall rule itself rule itself or from

Firewall Æ DNAT Policy Æ

Create

This option is not available if Cyberoam is deployed as Bridge

Policy Settings

IDP Policy Select IDP policy for the rule.

To use IDP, you have to subscribe for the module. Refer to Licensing for more details.

Refer to IDP, Policy for details on creating IDP policy

Internet Access Select Internet access policy for the rule. It can be applied only to LAN to

Policy WAN rule.

Internet Access policy controls web access.

Refer to Policies, Internet Access Policy for details on creating Internet

Access policy.

Bandwidth Policy Select Bandwidth policy for the rule. Only the Firewall Rule based

Bandwidth policy can be applied.

Bandwidth policy allocates & limits the maximum bandwidth usage of the user.

Refer to Policies, Bandwidth Policy for details on creating Bandwidth policy.

Gateway

Cyberoam User Guide

Can be applied only if more than one gateway is defined.

This option is not available if Cyberoam is deployed as Bridge

Refer to Multiple Gateway Implementation Guide for more details.

Virus & Spam Settings

Scan Protocol(s) Click the protocol for which the virus and spam scanning is to be enabled

By default, HTTP scanning is enabled.

To implement Anti Virus and Anti Spam scanning, you have to subscribe for the Gateway Anti Virus and Anti Spam modules individually. Refer to

Licensing for more details.

Refer to Anti Virus Implementation Guide and Anti Spam Implementation

Guide for details.

Log Traffic

Description

Save button

Click to enable traffic logging for the rule i.e. traffic permitted and denied by the firewall rule.

Make sure, firewall rule logging in ON/Enable from the Logging

Management. Refer to Cyberoam Console Guide, Cyberoam Management for more details.

To log the traffic permitted and denied by the firewall rule, you need to

ON/Enable the firewall rule logging from the Web Admin Console

ÆFirewall rule and from the Telnet Console

ÆCyberoam Management. Refer to

Cyberoam Console Guide for more details.

Refer to Appendix B - Network Traffic Logging Entry for more details.

Specify full description of the rule

Saves the rule

Table - Create Firewall rule screen elements

Manage Firewall

Use to:

• Enable/disable SMTP, POP3, IMAP and HTTP scanning

• Deactivate rule

• Delete rule

• Change rule order

• Append rule (zone to zone)

• Insert rule

• Select display columns

Select

Firewall Æ Manage Firewall to display the list of rules

Cyberoam User Guide

Screen components

Append Rule button - Click to add zone to zone rule

Select Column button – Click to customize the number of columns to be displayed on the page

Subscription icon - Indicates subscription module. To implement the functionality of the subscription module you need to subscribe the respective module. Click to open the licensing page.

Enable/Disable rule icon - Click to activate/deactive the rule. If you do not want to apply the firewall rule temporarily, disable rule instead of deleting.

Green – Active Rule

Red – Deactive Rule

Edit icon - Click to edit the rule. Refer to Edit Firewall rule for more details.

Insert icon - Click to insert a new rule before the existing rule. Refer to Define Firewall Rule for more details.

Move icon - Click to change the order of the selected rule. Refer to Change the firewall rule order for details.

Delete icon - Click to delete the rule. Refer to Delete Firewall Rule for more details.

Update Rule

Select

Firewall Æ Manage Firewall to view the list of rules. Click the rule to be modified.

Cyberoam User Guide

Screen- Edit Firewall Rule

Screen Elements Description

Matching Criteria

Source Displays source zone and host IP address /network address to which the rule applies.

Zone Type cannot be modified

Modify host/network address if required

To define host group based firewall rule you need to define host group.

Under Select Address, click Create Host Group to define host group from firewall rule itself or from

Firewall Æ Host Group Æ Create

Under Select Address, click Add Host to define host group from firewall rule itself rule itself or from

Firewall Æ Host Æ Add Host

Cyberoam User Guide

(Only if source zone is LAN or

DMZ) from the selected zone is allowed the access of the selected service or not.

Click Enable to check the user identity

Destination Displays destination zone and host IP address /network address to which the rule applies.

Zone Type cannot be modified

Modify host/network address if required.

To define host group based firewall rule you need to define host group.

Under Select Address, click Create Host Group to define host group from firewall rule itself or from

Firewall Æ Host Group Æ Create

Under Select Address, click Add Host to define host group from firewall rule itself rule itself or from

Firewall Æ Host Æ Add Host

Service/Service group

Services represent types of Internet data transmitted via particular protocols or applications.

Displays service/service group to which the rule applies, modify if required

Under Select Here, click Create Service Group to define service group from firewall rule itself rule itself or from

Firewall Æ Service Æ

Create Service

Cyberoam provides several standard services and allows creating the custom services also. Under Select Here, click Create Service to define service from firewall rule itself rule itself or from

Firewall Æ Service Æ

Create Service

Protect by configuring rules to

• block services at specific zone

• limit some or all users from accessing certain services

• allow only specific user to communicate using specific service

Cyberoam User Guide

Apply Schedule Displays rule’s schedule, modify if required

Firewall Action When Criteria Match

Action Displays rule action, modify if required

Accept – Allow access

Drop – Silently discards i.e. without sending ‘ICMP port unreachable’ message to the source

Reject – Denies access and sends ‘ICMP port unreachable’ message to the source

NAT (Only if

‘ACCEPT’) address is substituted by the specified IP address in the SNAT policy.

You can create SNAT policy from firewall rule itself or from

Firewall Æ

SNAT Policy Æ Create

This option is not available if Cyberoam is deployed as Bridge

Advanced Settings

Click to apply different protection settings to the traffic controlled by firewall. You can:

• Enable load balancing between multiple links

• Configure antivirus protection and spam filtering for SMTP, IMAP, POP3, and HTTP policies

• Apply bandwidth policy

• Configure content filtering policies

Destination NAT Settings

Destination NAT Displays DNAT policy applied, modify if required policy

DNAT rule tells the firewall to forward the requests from the specified machine and port to the specified machine and port.

Under Select Here, click Create DNAT Policy to define dnat policy from firewall rule itself rule itself or from

Firewall Æ DNAT Policy Æ

Create

Cyberoam User Guide

This option is not available if Cyberoam is deployed as Bridge

Policy Settings

IDP Policy Displays IDP policy for the rule, modify if required

To use IDP, you have to subscribe for the module. Refer to Licensing for more details.

Refer to IDP, Policy for details on creating IDP policy

Internet Access Displays Internet access policy for the rule, modify if required

Policy

(Only if source Internet Access policy controls web access. zone is LAN)

Refer to Policies, Internet Access Policy for details on creating Internet

Access policy.

Bandwidth Policy Displays Bandwidth policy for the rule, modify if required. Only the Firewall

Rule based Bandwidth policy can be applied.

Bandwidth policy allocates & limits the maximum bandwidth usage of the user.

Refer to Policies, Bandwidth Policy for details on creating Bandwidth policy.

Gateway

Can be applied only if more than one gateway is defined.

This option is not available if Cyberoam is deployed as Bridge

Refer to Multiple Gateway Implementation Guide for more details.

Virus & Spam Settings

Scan Protocol(s) Displays protocols for which the virus and spam scanning is to be enabled, modify if required

By default, HTTP scanning is enabled.

To implement Anti Virus and Anti Spam scanning, you have to subscribe for the Gateway Anti Virus and Anti Spam modules individually. Refer to

Licensing for more details.

Refer to Anti Virus Implementation Guide and Anti Spam Implementation

Guide for details.

Log Traffic Click to enable traffic logging for the rule

Description

Save button

Cyberoam User Guide

Make sure, firewall rule logging in ON/Enable from the Logging

Management. Refer to Cyberoam Console Guide, Cyberoam Management for more details.

To log the traffic permitted and denied by the firewall rule, you need to

ON/Enable the firewall rule logging from the Web Admin Console

ÆFirewall rule and from the Telnet Console

ÆCyberoam Management. Refer to

Cyberoam Console Guide for more details.

Refer to Appendix B - Network Traffic Logging Entry for more details.

Displays full description of the rule, modify if required

Allows maximum of 255 characters

Can be any combination of A-Z, a-z,’_’, 0-9

Saves the rule

Table – Edit Firewall Rule

Cyberoam User Guide

Change Firewall Rule order

Rules are ordered by their priority. When the rules are applied, they are processed from the top down and the first suitable rule found is applied.

Select

Firewall Æ Manage Firewall

Click the move button against the rule whose order is to be changed

Select Before or After as per the need

Click the rule to be moved and then click where it is to be moved.

Click Done to save the order

Append rule

Append Rule adds the new rule above the default rules if zone-to-zone rule set exists else append new rule as new zone-to-zone rule set in the end.

For example, consider the screen given below. If the new rule is for DMZ to LAN then a new rule set

DMZ – LAN is created at the end and rule is added to it. If the new rule is for LAN to WAN then rule will be added above Rule ID 4 as Rule ID 3 and ID 4 are default rules.

Select

Firewall Æ Manage Firewall Rules and click Append Rule

Refer to Define Firewall Rule for more details.

Cyberoam User Guide

Change Display Columns

By default, Manage Firewall Rules page displays details of the rule in the following eight columns: ID,

Enable, Source, Identity, Destination, Service, Action and Manage. You can customize the number of columns to be displayed as per your requirement.

Screen – Default Screen Display of Manage Firewall Rules page

Select

Firewall Æ Manage Firewall to open the manage page.

Click Select Columns

It opens the new window. ‘Available Columns’ list displays the columns that can be displayed on the page.

Click the required column and use Right arrow button to move the selected column to the ‘Selected

Columns’ list

Click Done

Screen – Customized Screen Display of Manage Firewall Rules page

Delete Firewall Rule

Select

Firewall Æ Manage Firewall Rules and click the delete icon against the rule to deleted

Screen - Delete Firewall rule

Note

Default rules cannot be deleted or deactivated.

Cyberoam User Guide

Host Management

Firewall rule can be created for the individual host or host groups. By default, the numbers of hosts equal to the ports in the appliance are already created.

Create Host Group

Host group is the grouping on hosts.

Select

Firewall Æ Host Group Æ Create to open the create page

Screen – Create Host Group

Screen Elements Description

Create Host Group

Host Group Name Specify host group name

Description

Create button

Specify full description

Add a new host. If host group is created successfully, click Add to add hosts to the host group. Refer to Manage

Host Groups for details.

Table – Create Host Group screen elements

Manage Host Group

Use to:

• Add host to Group

• Remove host from the Group

• Delete Host Group

Add Host to Host Group

Select

Firewall Æ Host Group Æ Manage to view the list of groups created.

Click host group to which host is to be added. Host Group details are displayed.

Click Add. List of hosts that can be added to the group is displayed.

Click against the host to be added

Click Add

Cyberoam User Guide

Remove Host from Host Group

Select

Firewall Æ Host Group Æ Manage and click host group from which the host is to be removed

Screen – Remove Host from Host Group

Screen Elements Description

Del

Select All

Delete button

Select host to be removed from the group

Click Del to select

More than one host can also be selected

Select all the hosts for deletion

Click Select All to select all the hosts

Deletes all the selected hosts

Table – Remove Host from Host Group screen elements

Delete Host Group

Select

Firewall Æ Host Group Æ Create

Cyberoam User Guide

Screen – Delete Host Group

Screen Elements Description

Del

Select All

Delete button

Select host group for deletion

Click Del to select

More than one group can also be selected

Select all the groups for deletion

Click Select All to select all the groups

Deletes all the selected groups

Table – Delete host Group screen elements

Add Host

Prerequisite

• Host Group created

Select

Firewall Æ Host Æ Add to open the add page

Cyberoam User Guide

Screen – Add Host

Screen Elements Description

Add Host

Host Name Specify host name

Host Type

Network

Select host type i.e. single IP address with subnet or range of IP address

Specify network address or range of IP address

Select Host Group Select host group

Create button Add a new host

Table – Add Host screen elements

Manage Host

Select

Firewall Æ Host Æ Manage to view the list of hosts

Screen – Delete host

Screen Elements

Del

Select All

Delete button

Description

Select host to be deleted

Click Del to select

More than one host can also be selected

Select all the hosts for deletion

Click Select All to select all the hosts

Deletes all the selected hosts

Table – Delete host screen elements

Cyberoam User Guide

Setting up Logon Pools

Logon Pool is a collection of a single IP addresses or range of IP addresses. Add IP addresses/Nodes at the time of creation of Logon Pool or after the creation.

Create a new Logon Pool

Prerequisite

• Bandwidth policy created

Select

Group Æ Logon Pool Æ Add Logon Pool

Screen - Create Logon Pool

Screen Elements Description

Logon Pool Details

Logon Pool name Specify name of Logon Pool

Is Logon Pool Public IP address is routable over the Internet and do not need Network public Address Translation (NAT)

Click to Select, if the IP Addresses assigned to Users are Public IP addresses

Bandwidth policy Specify Bandwidth Policy for Logon Pool

Click Bandwidth Policy list to select

Click View details link to view details of the policy

Description

Machine details

Specify full description

From – To Specify range of IP Address that will be used by Users to login

Machine name

Create button

Specify machine name

Add a new Logon Pool

Table - Add Logon Pool screen elements

Cyberoam User Guide

Traffic Discovery

"Network security" is controlling who can do what on your network. Control is all about detecting and resolving any activity that does not align with your organization's policies.

Traffic discovery provides a comprehensive, integrated tool to tackle all your Network issues. It performs network traffic monitoring by aggregating the traffic passing through Cyberoam. It helps in determining the amount of network traffic generated by an application, IP address or user.

View your network's traffic statistics, including protocol mix, top senders, top broadcasters, and error sources. Identify and locate bandwidth hogs and isolate them from the network if necessary. Analyze performance trends with baseline data reports.

The discovered traffic pattern is presented in terms of

• Application

• User

• LAN IP Address

Apart from details of live connection’s traffic pattern, Cyberoam also provides current date’s connection history.

Live Connections report

Application wise

Application wise Live Connections displays list of Applications running on the network currently. It also displays which user is using the application currently and total data transferred using the application.

Select

Traffic Discovery Æ Live Connections Æ Application wise

Screen – Application wise Live connections

Cyberoam User Guide

Screen Elements

Application Name

Description

Applications running on network

Click Total Connections to view the connection details for selected Application. Refer to Connection details for selected

Application

Click to view list of Users using respective Applications

Click Total Connections to view the connection details for selected Application. Refer to Connection details for selected

Application

Click to view WAN IP Address wise Connection details for selected Application

Click to view Destination Port wise Connection details for selected Application

Data Transfer details

Upload Transfer

Download Transfer

Displays data uploaded using the Application

Displays data downloaded using the Application

(Kbit/sec)

Downstream Bandwidth

(Kbits/sec)

Connection Details

Displays downstream bandwidth used by Application

LAN Initiated

WAN Initiated

Displays number of connections initiating/requesting the

Application

Click to view the connection details for the respective Application for each connection

Displays number of connections initiated by LAN IP Address for the Application

Displays number of connections initiated by WAN IP Address for the Application

Table – Application wise Live connections screen elements

Cyberoam User Guide

Connection details for selected Application

Report columns

Established Time

LAN IP Address

LAN PORT

WAN IP Address

WAN PORT

Description

Time when connection was established

LAN IP Address from which the connection for the application was established

LAN port through which connection was established for the application

WAN IP Address to which connection was established

WAN port to which connection was established for the application

Upload Transfer

Download Transfer

Upstream Bandwidth

Data uploaded using the Application

Data downloaded using the Application

Upstream bandwidth used by Application

Downstream Bandwidth Downstream bandwidth used by Application

Connection details for selected LAN IP Address and Application

Report columns

Established Time

LAN IP Address

LAN Port

WAN IP Address

WAN Port

Description

Time when connection was established

LAN IP Address from which the connection for the application was established

LAN port through which connection was established for the application

WAN IP Address to which connection was established

WAN port to which connection was established for the application

Upload Transfer

Download Transfer

Data uploaded using the Application

Data downloaded using the Application

Upstream Bandwidth Upstream bandwidth used by Application

Downstream Bandwidth Downstream bandwidth used by Application

WAN IP Address wise Connection details for selected Application

Cyberoam User Guide

Report columns Description

WAN IP Address

Total Connections

LAN Initiated

WAN Initiated

WAN IP Addresses to which Connection was established by the selected Application

Number of connections established to the WAN IP Address

Number of connections initiated from LAN

Number of connections initiated from WAN

Upload Transfer

Download Transfer

Data uploaded during the connection

Data downloaded during the connection

Upstream Bandwidth Upstream bandwidth used by Application

Downstream Bandwidth Downstream bandwidth used by Application

Destination Port wise Connection details for selected Application

Report columns Description

Destination Port Destination ports to which Connection was established by the selected Application

Number of connections established through the destination port Total Connections

LAN Initiated

WAN Initiated

Upload Transfer

Download Transfer

Number of connections initiated from LAN

Number of connections initiated from WAN

Data uploaded during the connection

Data downloaded using the connection

Upstream Bandwidth Upstream bandwidth used by Application

Downstream Bandwidth Downstream bandwidth used by Application

Cyberoam User Guide

User wise

User wise Live Connections displays which user is using which Application and is consuming how much bandwidth currently.

Select

Traffic Discovery Æ Live Connections Æ User wise

Screen Elements

User Name

Screen – User wise Live connections

Description

Network Users requesting various Applications

Click Total Connections to view the connection details for selected

User.

Click to view list of Applications used by the respective users

Click Total Connections to view the connection details for selected

User and Application

Click to view WAN IP Addresses wise Connection details for selected User

Click to view Destination ports wise Connection details for selected User

Data Transfer details

Upload Transfer

Download Transfer

Displays data uploaded by the User

Displays data downloaded by the User

(Kbit/sec)

Downstream Bandwidth

(Kbits/sec)

Connection Details

Total Connections

LAN Initiated

WAN Initiated

Displays downstream bandwidth used by User

Displays number of connections initiated by the User

Click to view connection details initiated by the User for each connection

Displays number of connections initiated from LAN IP Address by the User

Displays number of connections initiated from WAN IP Address by the User

Table – User wise Live connections screen elements

Cyberoam User Guide

LAN IP Address wise

LAN IP Address wise Live Connections displays list of Applications currently accessed by LAN IP

Address.

Select

Traffic Discovery Æ Live Connections Æ LAN IP Address wise

Screen –LAN IP Address wise Live connections

Screen Elements

LAN IP Address

Description

LAN IP Address requesting various Applications

Click Total Connections to view the connection details for selected LAN IP Address.

Click to view list of Applications requested by the respective

LAN IP Address

Click Total Connections to view the connection details for selected LAN IP Address and Application

Click to view WAN IP Addresses wise Connection details for selected LAN IP Address

Click to view Destination ports wise Connection details for selected LAN IP Address

Data Transfer details

Upload Transfer

Download Transfer

Displays data uploaded from the LAN IP Address

Displays data downloaded from the LAN IP Address

(Kbit/sec)

Downstream Bandwidth

(Kbits/sec)

Connection Details

Displays downstream bandwidth used by the LAN IP Address

Cyberoam User Guide

Total Connections

LAN Initiated

WAN Initiated

Displays number of connections initiated by the LAN IP Address

Click to view connection details initiated by the LAN IP Address for each connection

Displays number of connections initiated from LAN IP Address

Displays total number of connections initiated from WAN IP

Address

Table –LAN IP Address wise Live connection screen elements

Apart from the live connection details, details of the connections that are closed can be also be viewed.

The details for all the connections that are closed during last 24 hours are shown. You can also select the history duration.

Cyberoam User Guide

Today’s Connection History

Application wise

It displays list of Applications accessed during the selected duration and by user and/or LAN IP Address.

Select

Traffic Discovery Æ Today’s Connection History Æ Application wise

Screen – Today’s Connection History – Application wise

Screen Elements Description

Select Start time and Stop time

Start time & Stop time Select the history duration

Refresh Data button Click to refresh the data after the start time or stop time is changed to get the latest data

Application Name Applications running on network

Click Total Connections to view the connection details for selected Application. Refer to Connection details for selected

Application

Click to view list of users using respective Applications

Click Total Connections to view the connection details for selected LAN IP Address and Application. Refer to Connection details for selected LAN IP Address and Application

Click to view WAN IP Address wise Connection details for selected Application

Click to view Destination Port wise Connection details for selected Application

Data Transfer details

Upload Transfer

Download Transfer

Displays data uploaded using the Application

Displays data downloaded using the Application

(Kbit/sec)

Cyberoam User Guide

Downstream Bandwidth

(Kbits/sec)

Connection Details

Displays downstream bandwidth used by Application

LAN Initiated

WAN Initiated

Displays number of connections initiating/requesting the

Application

Click to view the connection details for the respective Application for each connection

Displays number of connections initiated by LAN IP Address for the Application

Displays number of connections initiated by WAN IP Address for the Application

Table – Today’s Connection History – Application screen elements

Cyberoam User Guide

User wise

It displays list of Users who has logged on to network during the selected duration and accessed which applications.

Select

Traffic Discovery Æ Today’s Connection History Æ User wise

Screen – Today’s Connection History – User wise

Screen Elements Description

Select Start time and Stop time

Start time & Stop time Select the history duration

Refresh Data button Click to refresh the data after the start time or stop time is changed to get the latest data

User Name Network Users requesting various Applications

Click Total Connections to view the connection details for selected User.

Click to view list of Applications used by the respective users

Click Total Connections to view the connection details for selected User and Application

Click to view WAN IP Addresses wise Connection details for selected User

Click to view Destination ports wise Connection details for selected User

Data Transfer details

Upload Transfer Displays data uploaded by the User

Cyberoam User Guide

Download Transfer Displays data downloaded by the User

(Kbit/sec)

Downstream Bandwidth

(Kbits/sec)

Connection Details

Total Connections

Displays downstream bandwidth used by User

LAN Initiated

WAN Initiated

Displays number of connections initiated by the User

Click to view connection details initiated by the User for each connection

Displays number of connections initiated from LAN IP Address by the User

Displays number of connections initiated from WAN IP Address by the User

Table – Today’s Connection History – User wise screen elements

Cyberoam User Guide

LAN IP Address wise

It displays list of Applications accessed during the selected duration by each LAN IP Address.

Select

Traffic Discovery Æ Today’s Connection History Æ LAN IP Address wise

Screen – Today’s Connection History – LAN IP Address wise

Screen Elements Description

Select Start time and Stop time

Start time & Stop time Select the history duration

Refresh Data button

LAN IP Address

Click to refresh the data after the start time or stop time is changed to get the latest data

LAN IP Address requesting various Applications

Click Total Connections to view the connection details for selected LAN IP Address.

Click to view list of Applications requested by the respective

LAN IP Address

Click Total Connections to view the connection details for selected LAN IP Address and Application

Click to view WAN IP Addresses wise Connection details for selected LAN IP Address

Click to view Destination ports wise Connection details for selected LAN IP Address

Data Transfer details

Upload Transfer

Download Transfer

Displays data uploaded from the LAN IP Address

Displays data downloaded from the LAN IP Address

(Kbit/sec)

Downstream Bandwidth

(Kbits/sec)

Connection Details

Displays downstream bandwidth used by the LAN IP Address

Cyberoam User Guide

Total Connections

LAN Initiated

WAN Initiated

Displays number of connections initiated by the LAN IP Address

Click to view connection details initiated by the LAN IP Address for each connection

Displays number of connections initiated from LAN IP Address

Displays total number of connections initiated from WAN IP

Address

Table – Today’s Connection History – LAN IP Address wise screen elements

Cyberoam User Guide

Policy Management

Cyberoam allows controlling access to various resources with the help of Policy.

Cyberoam allows defining following types of policies:

1. Control individual user surfing time by defining Surfing quota policy. See Surfing Quota policy for more details.

2. Schedule Internet access for individual users by defining Access time policy. See Access time policy for more details.

3. Control web access by defining Internet Access policy. See Internet Access policy for more details.

4. Allocate and restrict the bandwidth usage by defining Bandwidth policy. See Bandwidth policy for more details.

5. Limit total as well as individual upload and/or download data transfer by defining data transfer policy. See Data Transfer policy for more details.

Cyberoam comes with several predefined policies. These predefined policies are immediately available for use until configured otherwise.

Cyberoam also lets you define customized policies to define different levels of access for different users to meet your organization’s requirements.

Cyberoam User Guide

Surfing Quota policy

Surfing quota policy defines the duration of Internet surfing time. Surfing time duration is the allowed time in hours for a Group or an Individual User to access Internet.

Surfing quota policy:

• Allocates Internet access time on cyclic or non-cyclic basis

• Single policy can be applied to number of Groups or Users

Cyberoam comes with several predefined policies. These predefined policies are immediately available for use until configured otherwise. Cyberoam also lets you define customized policies to define different levels of access for different users to meet your organization’s requirements.

Create Surfing Quota policy

Select

Policies Æ Surfing Quota Policy Æ Create policy to open the create page

Screen - Create Surfing Quota policy

Screen Elements Description

Create Surfing Quota policy

Name

Cycle type

Cycle hours

Only if cycle type is not ‘Non cyclic’

Specify policy name. Choose a name that best describes the policy

Specify cycle type

Available options

Daily – restricts surfing hours up to cycle hours defined on daily basis

Weekly – restricts surfing hours up to cycle hours defined on weekly basis

Monthly – restricts surfing hours up to cycle hours defined on monthly basis

Yearly – restricts surfing hours up to cycle hours defined on yearly basis

Non-cyclic – no restriction

Specify upper limit of surfing hours for cyclic type policies

At the end of each Cycle, cycle hours are reset to zero i.e. for ‘Weekly’

Cycle type, cycle hours will to reset to zero every week even if cycle hours are unused

Allotted Days Restricts surfing days

Unlimited Days

Allotted Time

Unlimited Time

Cyberoam User Guide

Specify total surfing days allowed to limit surfing hours

Does not restrict surfing days and creates Unlimited Surfing Quota policy.

Click to select

Allotted time defined the upper limit of the total surfing time allowed i.e. restricts total surfing time to allotted time

Specify surfing time in Hours & minutes

Select if you do not want to restrict the total surfing time

Click to select time with group members or not members

Click to share

Policy Description Specify full description of the policy

Create button Creates policy

Table - Create Surfing Quota policy screen elements

Note

Policies with the same name cannot be created

Cyberoam User Guide

Update Surfing Quota policy

Select

Policies → Surfing Quota policy → Manage policy and click Policy name to be modified

Screen - Update Surfing Quota policy

Screen Elements Description

Edit Surfing Quota policy

Name Displays policy name, modify if required

Cycle Type

Cycle Hours

Allotted Days

Unlimited Days

Displays Cycle type, modify if required

Displays allotted Cycle hours

Displays allotted days, modify if required

Cyberoam User Guide

Allotted time

Unlimited time

Shared allotted time with group members

Policy Description

Update button

Cancel button

Displays allotted time in hours, minutes, modify if required

Displays whether the total allotted time is shared among the group members or not, modify if required

Displays description of the policy, modify if required

Updates and saves the policy

Cancels the current operation and returns to Manage Surfing

Quota policy page

Table - Update Surfing Quota policy screen elements

Note

The changes made in the policy become effective immediately on updating the changes.

Delete Surfing Quota policy

Prerequisite

• Not assigned to any User or Group

Select

Policies → Surfing Quota policy → Manage policy to view list of policies

Screen - Delete Surfing Quota policy

Screen Elements Description

Del

Select All

Delete button

Select policy for deletion

Click Del to select

More than one policy can also be selected

Select all the policies for deletion

Click Select All to select all the policies

Deletes all the selected policies

Table - Delete Surfing Quota policy screen elements

Cyberoam User Guide

Access Time policy

Access time is the time period during which user can be allowed/denied the Internet access. An example would be “only office hours access” for a certain set of users.

Access time policy enables to set time interval - days and time - for the Internet access with the help of schedules. See Schedules for more details.

A time interval defines days of the week and times of each day of the week when the user will be allowed/denied the Internet access.

Two strategies based on which Access time policy can be defined:

Allow strategy By default, allows access during the schedule

Deny strategy By default, disallows access during the schedule

Create Access Time policy

Prerequisite

created

Select

Policies Æ Access Time Policy Æ Create policy to open create policy page

Screen - Create Access Time policy

Screen Elements Description

Access Time policy details

Name Specify policy name. Choose a name that best describes the policy to be created

Schedule Specify policy schedule

Users will be allowed/disallowed access during the time specified in the schedule.

Click Schedule list to select

Click View details link to view the details of selected schedule

Cyberoam User Guide

Strategy for selected

Schedule

Description

Create button

Refer to Define Schedule on how to create a new schedule

Specify strategy to policy

Allow – Allows the Internet access during the scheduled time interval

Disallow - Does not allow the Internet access during the scheduled time interval

Click to select

Specify full description of policy

Creates policy

Table - Create Access Time policy screen elements

Note

Policies with the same name cannot be created

Cyberoam User Guide

Update Access Time policy

Select

Policies → Access Time policy → Manage policy and Click Policy name to be modified

Screen Elements Description

Access Time policy details

Name

Schedule

Displays policy name, modify if required

Displays selected policy schedule

To modify,

Click Schedule list and select new schedule

Click View details link to view details of the selected schedule

Strategy for selected Displays Schedule strategy

Schedule

Description

Save button

Cancel button

Cannot be modified

Displays description of the policy, modify if required

Saves the modified details

Cancels current operation and returns to Manage Access Time policy

Table - Update Access Time policy screen elements

Note

The changes made in the policy become effective immediately on saving the changes.

Delete Access Time policy

Prerequisite

Screen -

Update

Access

Time policy

Cyberoam User Guide

• Not assigned to any User or Group

Select

Policies → Access Time policy → Manage policy to view the list of policies

Screen - Delete Access Time policy

Screen Elements Description

Del

Select All

Delete button

Select policy for deletion

Click Del to select

More than one policy can also be selected

Select all the policies for deletion

Click Select All to select all the policies

Deletes all the selected policies

Table - Delete Access Time policy screen elements

Internet Access policy

Internet Access policy controls user’s web access. It helps to manage web access specific to the organization’s need. It specifies which user has access to which sites or applications and allows defining policy based on almost limitless parameters like:

1. Individual users

2. Groups of users

3. Time of day

4. Location/Port/Protocol type

5. Content type

6. Bandwidth usage (for audio, video and streaming content)

When defining a policy, you can deny or allow access to an entire application category, or to individual file extensions within a category. For example, you can define a policy that blocks access to all audio files with .mp3 extensions.

Two basic types of Internet Access policy:

1. Default Allow

2. Default Disallow

Cyberoam User Guide

Default Allow

By default, allows user to view everything except the sites and files specified in the web categories

E.g. To allow access to all sites except Mail sites

Default Disallow

By default, prevents user from viewing everything except the sites and files specified in the web categories

E.g. To disallow access to all sites except certain sites

Cyberoam User Guide

Create a new Internet Access policy

Select

Policies Æ Internet Access Policy Æ Create Policy to open the create policy page

Screen - Create Internet Access policy

Cyberoam User Guide

Screen Elements Description

Internet Access policy details

Name Specify policy name. Choose a name that best describes the policy to be created

Using Template Select a template if you want to create a new policy based on an existing policy and want to inherit all the categories restrictions from the existing policy

Select ‘Blank’ template, if you want to create a fresh policy without any restrictions. After creation you can always customize the category restrictions according to the requirement.

Policy Type Select default policy type

Only for ‘Blank’ option in Using

Available options

Template field

Allow – Allows access to all the Internet sites except the sites and files specified in the Categories

Deny – Allows access to only those sites and files that are specified in the Categories

Description

Reporting

Create button

Specify full description of policy

By default, Internet usage report is generated for all the users. But

Cyberoam allows to bypass reporting of certain users.

Click ‘Off’ to create Bypass reporting Internet access policy. Internet usage reports will not include access details of all the users to whom this policy will be applied.

Click ‘On’ to create policy which will include access details of all the users in Internet usage reports to whom this policy is applied.

Creates policy and allows to add Category restriction

Refer to Add Category for more details

Internet Access policy Rules

Add button

Save button

Allows to define Internet Access policy rules and assign Web, File

Type and Application Protocol Categories to Internet Access policy

Click to add

Refer to Add Internet Access policy rule for more details

Saves policy

Members button

Cancel button Cancels the current operation and return to Manage Internet Access policy page

Table - Create Internet Access policy screen elements

Note

Policies with the same name cannot be created

Add Internet Access policy rule

Cyberoam User Guide

Screen – Add Internet Access policy rule

Screen Elements Description

Rule details

Select Category Displays list of custom Web, File Type and Application Protocol

Update Internet Access policy

Select

Policy Æ Internet Access policy Æ Manage Policy and click policy name to be modified

Screen - Update Internet Access policy

Screen Elements Description

Internet Access policy details

Name Displays policy name

Cannot be modified

Policy Type Displays policy type

Cannot be modified

Description

Reporting

Displays policy description, modify if required

By default, Internet usage report is generated for all the users. But

Cyberoam allows to bypass reporting of certain users.

Click ‘Off’ to create Bypass reporting Internet access policy.

Internet usage reports will not include access details of all the users to whom this policy will be applied.

Click ‘On’ to create policy which will include access details of all the users in Internet usage reports to whom this policy is applied.

Internet Access policy Rules

Cyberoam User Guide

Add button

Delete button

Displays list of Categories assigned to policy

In Category Name column,

represents Web Category

represents File Type Category

represents Application Protocol Category

represents Default Category

represents Customized i.e. User defined Category

Allows to define a new rule

Click to add

Refer to Add Internet Access policy rule for more details

Allows to delete the selected rule(s)

Refer to Delete Internet Access policy rule for more details

MoveUp button

Only when more

Moves the selected rule one step up

than one rule is

Click rule that is to be moved one-step up. This will highlight

defined

selected rule.

Click MoveUp to move the selected rule one step upwards

MoveDown button Moves the selected rule one step down

Only when more than one rule is

Click rule, which is to be moved one-step down. This will highlight

defined

selected rule.

Click Move Down to move the selected rule one step downwards

Update button

Only when more than one rule is defined

Saves the modified sequence of the rules

Save button

Show Policy members button

Cancel button

Saves the modifications

Opens a new page and displays list of policy members

Cancels the current operation and returns to Manage Internet

Access policy page

Table - Update Internet Access policy screen elements

Delete Internet Access policy rule

Screen - Delete Internet Access policy rule

Screen Elements Description

Del

Select All

Delete button

Select rule to be deleted

Click Del to select

More than one rule can also be selected

Selects all rules for deletion

Click Select All to select all rules for deletion

Delete(s) selected rules

Table - Delete Internet Access policy rule screen elements

Note

Do not forget to update after changing the order

Cyberoam User Guide

Delete Internet Access policy

Prerequisite

• Not assigned to any User or Group

Select

Policies Æ Internet Access policy Æ Manage Policy

Screen - Delete Internet Access policy

Screen Elements Description

Del

Select All

Delete button

Select policy for deletion

Click Del to select

More than one policy can also be selected

Selects all policies for deletion

Click Select All to select all policies for deletion

Delete(s) selected policies

Table - Delete Internet Access policy screen elements

Cyberoam User Guide

Bandwidth policy

Bandwidth is the amount of data passing through a media over a period of time and is measured in terms of kilobytes per second (kbps) or kilobits per second (kbits) (1 Byte = 8 bits).

The primary objective of bandwidth policy is to manage and distribute total bandwidth on certain parameters and user attributes. Bandwidth policy allocates & limits the maximum bandwidth usage of the user and controls web and network traffic.

Policy can be defined/created for:

1. Logon Pool

It restricts the bandwidth of a Logon Pool i.e. all the users defined under the Logon Pool share the allocated bandwidth.

2. User

It restricts the bandwidth of a particular user.

3. Firewall Rule

It restricts the bandwidth of any entity to which the firewall rule is applied.

Logon Pool based bandwidth policy

Policy restricts the bandwidth for a Logon Pool i.e. all the users defined under the Logon Pool will share the allocated bandwidth.

User based bandwidth policy

Policy restricts the bandwidth for a particular user. There are two types of bandwidth restriction

• Strict

• Committed

Strict

In this type of bandwidth restriction, user cannot exceed the defined bandwidth limit. Two ways to implement strict policy:

• Total (Upstream + Downstream)

• Individual Upstream and Individual Downstream

Implementation on Bandwidth specified

Total

(Upstream +

Downstream)

Example

Total bandwidth is 20 kbps and upstream and downstream combined cannot cross 20 kbps

Individual Upstream Individual bandwidth i.e.

Downstream

Upstream and Downstream bandwidth is 20 kbps then either cannot cross 20 kbps

Table - Implementation types for Strict - Bandwidth policy

Strict policy – Bandwidth usage

Bandwidth usage

Individual

Shared

Bandwidth specified

For a particular user

Shared among all the users who have been assigned this policy

Table - Bandwidth usage for Strict - Bandwidth policy

Cyberoam User Guide

Committed

In this type of bandwidth restriction, user is allocated the guaranteed amount of bandwidth and user can draw bandwidth up to the defined burstable limit, if available.

It enables to assign fixed minimum and maximum amounts of bandwidth to users. By borrowing excess bandwidth when it is available, users are able to burst above guaranteed minimum limits, up to the burstable rate. Guaranteed rates also assure minimum bandwidth to critical users to receive constant levels of bandwidth during peak and non-peak traffic periods.

Guaranteed represents the minimum guaranteed bandwidth and burstable represents the maximum bandwidth that a user can use, if available.

Two ways to implement committed policy:

• Total (Upstream + Downstream)

• Individual Upstream and Individual Downstream

Implementation on Bandwidth specified Example

Total Guaranteed bandwidth

(Upstream +

Downstream)

Burstable bandwidth

Individual Upstream Individual Guaranteed and

Downstream separate for both

Guaranteed bandwidth is 20 kbps then upstream and downstream combined will get 20 kbps guaranteed (minimum) bandwidth

Burstable bandwidth is 50 kbps then upstream and downstream combined can get up to 50 kbps of bandwidth

(maximum), if available

Individual guaranteed bandwidth is 20 kbps then upstream and downstream get 20 kbps guaranteed (minimum) bandwidth individually

Individual brustable bandwidth is 50 kbps then upstream and downstream get maximum bandwidth up to 50 kbps, if available individually

Table - Implementation types for Committed - Bandwidth policy

Committed policy – Bandwidth usage

Bandwidth usage

Individual

Shared

Bandwidth specified

For a particular user

Shared among all the users who have been assigned this policy

Table - Bandwidth usage for Committed - Bandwidth policy

Firewall Rule based bandwidth policy

Policy restricts the bandwidth for a particular IP address. It is similar to the User based policy with the same type of restrictions on Implementation type & Bandwidth usage.

Cyberoam User Guide

Create Bandwidth policy

Select

Policies Æ Bandwidth Policy Æ Create policy to open the create policy pane

Screen - Create Bandwidth policy

Common Screen Elements

Screen Elements Description

Bandwidth Policy Details

Name

Description

Specify policy name. Choose a name that best describes the policy to be created

Specify full description of policy

Priority

Create button

Cancel button

Set the bandwidth priority

Priority can be set from 0 (highest) to 7 (lowest)

Set the priority for SSH/Voice/Telnet traffic to be highest as this traffic is more of the interaction

Creates policy

Cancels the current operation

Table - Create Bandwidth policy - Common screen elements

Note

Policies with the same name cannot be created

Cyberoam User Guide

Create Logon Pool based bandwidth policy

Select

Policies Æ Bandwidth Policy Æ Create policy to open the create policy page

Screen - Create Logon Pool based Bandwidth policy

Screen Elements Description

Bandwidth Policy Details

Policy based on

Total Bandwidth (in KB)

Click Logon Pool to create Logon Pool based policy

Specify maximum amount of total bandwidth, expressed in terms of kbps.

Specified bandwidth will be shared by all the users of the

Logon Pool

Maximum bandwidth limit is 4096 kbps

Table - Create Logon Pool based Bandwidth policy screen elements

Create User/Firewall Rule based Strict bandwidth policy

Cyberoam User Guide

Screen - Create User/IP based Strict Bandwidth policy

Screen Elements Description

Bandwidth Policy Details

Policy based on Based on the selection creates policy for User or IP address

Click User to create User based policy

Click IP Address to create IP Address based policy

Policy Type

Implementation on

Based on the selection bandwidth restriction will be applied

In Strict type of bandwidth restriction, user cannot exceed the defined bandwidth limit

In Committed type of bandwidth restriction, user is allocated the guaranteed amount of bandwidth and can draw bandwidth up to the defined burst-able limit, if available.

Specify implementation type of Bandwidth restriction

Click Total to implement bandwidth restriction on the Total usage

Click Individual to implement bandwidth restriction on the Individual

Upstream and Individual Downstream bandwidth usage

Total bandwidth

(Only for ‘TOTAL’ implementation type)

Specify maximum amount of Total bandwidth, expressed in terms of kbps

Minimum bandwidth allowed is 2 kbps and maximum is 4096 kbps

Upload Bandwidth

(Only for ‘INDIVIDUAL’ implementation type)

Download Bandwidth

(Only for ‘INDIVIDUAL’ implementation type)

Specify maximum amount of Upstream Bandwidth, expressed in terms of kbps

Minimum bandwidth allowed is 2 kbps and maximum is 4096 kbps

Specify maximum amount of Downstream Bandwidth, expressed in terms of kbps

Cyberoam User Guide

Bandwidth usage

Minimum bandwidth allowed is 2 kbps and maximum is 4096 kbps

Specify whether the Bandwidth allocated is for particular user or shared among all the policy users

Table - Create User/IP based Strict Bandwidth policy screen elements

Create User/Firewall Rule based Committed bandwidth policy

Cyberoam User Guide

Screen - Create User/IP based Committed Bandwidth policy

Screen Elements Description

Bandwidth Policy Details

Policy based on

Policy Type

Implementation on

Creates policy based on the selection

Click User to create User based policy

Click IP Address to create IP address based policy

Based on the selection bandwidth restriction will be applied

In Strict type of bandwidth restriction, user cannot exceed the defined bandwidth limit

In Committed type of bandwidth restriction, user is allocated the guaranteed amount of bandwidth and can draw bandwidth up to the defined burst-able limit, if available.

Click Committed to apply committed policy

Specify implementation type for Bandwidth restriction

Click Total to implement bandwidth restriction on Total

Click Individual to implement bandwidth restriction on Individual

Upstream and Individual Downstream bandwidth

Guaranteed (Min)/ Burstable

(Max)

Specify Guaranteed and Burstable amount of Total bandwidth, expressed in terms of kbps

(Only for ‘TOTAL’ implementation type)

Minimum bandwidth allowed is 2 kbps and maximum is 4096 kbps

Guaranteed (Min)/ Burstable

(Max) Upload Bandwidth

Specifies Guaranteed and Burstable amount of Upstream Bandwidth, expressed in terms of kbps

(Only for ‘INDIVIDUAL’ implementation type)

Minimum bandwidth allowed is 2 kbps and maximum is 4096 kbps

Guaranteed (Min)/ Specifies Guaranteed and Burstable amount of Downstream Bandwidth,

Cyberoam User Guide

Bandwidth

(Only for ‘INDIVIDUAL’

Minimum bandwidth allowed is 2 kbps and maximum is 4096 kbps

implementation type)

Bandwidth usage Specify whether bandwidth specified is for a particular User or Shared among all the policy users

Table - Create User/IP based Committed Bandwidth policy screen elements

Cyberoam User Guide

Update Bandwidth policy

Need to update Bandwidth Policy

1. Add/remove schedule based details to User/IP address based policy

2. Update bandwidth values

Select

Policies → Bandwidth policy → Manage policy and click Policy name to be updated

Screen - Update Bandwidth policy

Common Screen Elements

Screen Elements Description

Bandwidth Policy details

Name

Priority

Displays Bandwidth policy name, modify if required

Displays the bandwidth priority, modify if required

Priority can be set from 0 (highest) to 7 (lowest)

Set the priority for SSH/Voice/Telnet traffic to be highest as this traffic is more of the interaction

Description

Update button

Cancel button

Displays policy description, modify if required

Updates and saves the policy

Cancels current operation and returns to the Manage

Bandwidth policy page

Table - Update Bandwidth policy Common screen elements

Update Logon Pool based bandwidth policy

Cyberoam User Guide

Screen - Update Logon Pool based Bandwidth policy

Screen Elements Description

Bandwidth Policy Details

Show Members link

Policy Based On

Opens a new browser window and displays bandwidth restriction details and the member Logon Pools of the policy

Click Close to close the window

Displays type of policy

Cannot be modified

Default values to be applied all the time

Implementation on Displays Implementation type of the policy

Cannot be modified

Total Bandwidth (in KB) Displays total bandwidth for the group, modify if required

Maximum bandwidth limit is 4096 kbps

Table - Update Logon Pool based Bandwidth policy screen elements

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Update User/Firewall Rule based Bandwidth policy

Cyberoam User Guide

Screen - Update User based Bandwidth policy

Screen Elements Description

Bandwidth Policy Details

Show members link

Policy based on

Opens a new browser window and displays bandwidth restriction details, schedule details and the members/users of the policy

Click Close to close the window

Displays type of policy

Cannot be modified

Default values to be applied all the time

Implementation on Displays implementation type of policy

Cannot be modified

Total Bandwidth

(Only for ‘TOTAL’ implementation type)

Displays total bandwidth assigned, modify if required

Upload Bandwidth (in KB)

(Only for ‘STRICT’ policy type and ‘INDIVIDUAL’ implementation type)

Modify Upstream bandwidth value

Download Bandwidth (in KB)

(Only for ‘STRICT’ policy type and ‘INDIVIDUAL’ implementation type)

Modify Downstream bandwidth value

Guaranteed – Brustable Upload Modify Upstream bandwidth value

Bandwidth (in KB)

(Only for ‘COMMITTED’ policy

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type and ‘INDIVIDUAL’ implementation type)

Guaranteed – Brustable Download

Bandwidth (in KB)

Modify Downstream bandwidth value

(Only for ‘COMMITTED’ policy type and ‘INDIVIDUAL’ implementation type)

Policy type

Update button

Displays policy type i.e. committed or strict

Cannot be modified

Updates the changes made in ‘Bandwidth restriction details’ and ‘Default values to be applied all the time’

Add details button Allows to attach schedule to override default bandwidth restriction

Click Add details

Refer to Attach Schedule details for more details

Table - Update User based Bandwidth policy screen elements

Attach Schedule details

Strict

Screen – Assign Schedule to User based Strict Bandwidth policy

Screen Elements Description

Bandwidth Policy Schedule wise details

Name Displays policy name

Policy Type

Implementation on

Displays Type of bandwidth restriction

Click Strict to apply strict policy

Specify whether bandwidth restriction implementation is on Total or

Upstream & downstream individually

For Total

Total Bandwidth - Specify maximum amount of Total bandwidth, expressed in terms of kbps

For Individual

Upload Bandwidth - Specify maximum amount of Upstream bandwidth, expressed in terms of kbps

Download Bandwidth - Specify maximum amount of Downstream bandwidth, expressed in terms of kbps

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Schedule

View details link

Add button

Cancel button

Specify Schedule

Click Schedule list to select

Opens the new browser window and displays the details of the schedule selected

Click Close to close the window

Assigns schedule

Cancels the current operation

Table – Assign Schedule to User based Strict Bandwidth policy screen elements

Committed

Screen - Assign Schedule to User based Committed Bandwidth policy

Screen Elements Description

Bandwidth Policy Schedule wise details

Name

Policy Type

Displays policy name

Displays Type of bandwidth restriction

Click Committed to apply committed policy

Implementation on Specify whether bandwidth restriction implementation is on Total or Upstream

& downstream individually

For Total

Guaranteed(Min) Bandwidth - Specify minimum guaranteed amount of Total bandwidth, expressed in terms of kbps

Brustable(Max) Bandwidth - Specify maximum amount of Total bandwidth, expressed in terms of kbps

For Individual

Guaranteed(Min) Upload Bandwidth - Specify minimum guaranteed amount of

Upstream bandwidth, expressed in terms of kbps

Brustable(Max) Upload Bandwidth - Specify maximum amount of Upstream bandwidth, expressed in terms of kbps

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Schedule

View details link

Add button

Cancel button

Guaranteed(Min) Download Bandwidth - Specify minimum guaranteed amount of Downstream bandwidth, expressed in terms of kbps

Brustable(Max) Download Bandwidth - Specify maximum amount of

Downstream bandwidth, expressed in terms of kbps

Specify Schedule

Click Schedule list to select

Opens new browser window and displays the details of the schedule selected

Click Close to close the window

Assigns schedule to the bandwidth policy

Cancels the current operation

Table – Assign Schedule to User based Committed Bandwidth policy screen elements

Remove Schedule details

Screen - Remove Schedule from User based Bandwidth policy

Screen Elements Description

Select Select Schedule detail(s) for deletion

Click Select to select

More than one schedule details can also be selected

Select All Select all details for deletion

Click Select All to select all details

Remove Detail button Removes the selected schedule detail(s)

Table - Remove Schedule from User based Bandwidth policy screen elements

Note

The changes made in the policy become effective immediately on saving the changes.

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Delete Bandwidth policy

Prerequisite

• Bandwidth policy not attached to any Logon Pool, user or IP address

Select

Policies → Bandwidth policy → Manage policy to view the list of policies

Screen - Delete Bandwidth policy

Screen Elements Description

Del

Select All

Delete button

Select policy for deletion

Click Del to select

More than one policy can also be selected

Selects all polices for deletion

Click Select All to select all policies

Deletes selected policies

Table - Delete Bandwidth policy screen elements

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Cyberoam User Guide

Data Transfer policy

Data transfer policy:

• Limits data transfer on a cyclic or non-cyclic basis.

• Single policy can be applied to number of Groups or Users.

Data transfer restriction can be based on:

• Total Data transfer (Upload+Download)

• Individual Upload and/or Download

Cyberoam provides several predefined policies which are available for use until configured otherwise.

You can also define customized policies to define different limit for different users to meet your organization’s requirements.

Create Data transfer policy

Select

Policies Æ Data Transfer Policy Æ Create Policy to open the create policy page

Screen – Create Data transfer policy

Screen Elements Description

Create Data Transfer policy

Name Specify policy name. Choose a name that best describes the policy

Allows maximum of 40 characters

Can be any combination of A – Z, a – z, ‘_’, 0 - 9

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Cycle type

Restriction based on

Specify cycle type

Available options

Daily – restricts data transfer up to cycle hours defined on daily basis

Weekly – restricts data transfer up to cycle hours defined on weekly basis

Monthly – restricts data transfer up to cycle hours defined on monthly basis

Yearly – restricts data transfer up to cycle hours defined on yearly basis

Non-cyclic – data restriction is defined by the Total data transfer limit

Specify whether the data transfer restriction is on total data transfer or on individual upload or download

Click Total Data Transfer to apply data transfer restriction on the Total

(Upload + Download) data transfer

Click Individual Data Transfer to apply data transfer restriction on the

Individual Upload and Individual Download data transfer

Shared allotted data Specify whether the allotted data transfer will be shared among all the members

Only if Cycle Type is

‘Non-cyclic’

Policy Description

Click to share

Specify full description of the policy

Allows maximum of 255 characters

Can be any combination of A – Z, a – z, ‘_’, 0 - 9

Restriction Details

Transfer Limit (MB)

Only if Cycle Type is not ‘Non-cyclic’ and

Restriction is based on

It is the upper limit of total data transfer allowed to the user per cycle.

User will be disconnected if limit is reached.

‘Total Data Transfer’

Transfer Limit (MB)

Only if Cycle Type is not ‘Non-cyclic’ and

It is the upper limit of upload data transfer allowed to the user per cycle.

User will be disconnected if limit is reached.

Restriction is based on

‘Individual Data

Transfer’

If you do not want to restrict upload data transfer per cycle, click

Unlimited Cycle Upload Data transfer

Cycle Download Data Enter Cycle Download Data transfer limit.

Transfer Limit (MB)

It is the upper limit of download data transfer allowed to the user per

Only if Cycle Type is not ‘Non-cyclic’ and

cycle. User will be disconnected if limit is reached.

Restriction is based on

‘Individual Data

Transfer’

If you do not want to restrict download data transfer per cycle, click

Unlimited Cycle Download Data transfer

Total Data Transfer Limit

(MB)

Only if Restriction is based on ‘Total Data

Transfer’

Specify Total Data transfer limit.

It is the data transfer allowed to the user and if the limit is reached user will not be able to log on until the policy is renewed.

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If you do not want to restrict total data transfer, click Unlimited Total

Data Transfer

Upload Data Transfer Specify Upload Data transfer limit.

Limit (MB)

Only if Restriction is

It is the total upload data transfer allowed to the user and if the limit is reached user will not be able to log on until the policy is renewed.

based on ‘Individual

Data Transfer’

If you do not want to restrict total upload data transfer, click Unlimited

Upload Data Transfer

Download Data Transfer

Limit (MB)

Specify Download Data transfer limit.

It is the upper download data transfer allowed to the user and if the limit

Only if Restriction is based on ‘Individual

Data Transfer’

is reached user will not be able to log on until the policy is renewed.

If you do not want to restrict total download data transfer, click Unlimited

Download Data Transfer

Create button Creates policy

Cancel button Cancels the current operation and returns to Manage Data transfer policy page

Table – Create Data transfer policy screen elements

Update Data transfer policy

Select

Policies → Data transfer policy → Manage policy and click Policy name to be modified

Screen – Update Data transfer policy screen

Screen Elements

Edit Data Transfer policy

Description

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Name

Cycle type

Displays policy name, modify if required.

Displays cycle type

Restriction based on Displays whether the data transfer restriction is on total data transfer or on individual upload or download

Shared allotted data Displays whether the allotted data transfer is shared among all the group transfer with group members or not members

Policy Description

Restriction Details

Displays full description of the policy, modify if required.

Transfer Limit (MB)

Only if Restriction is based on ‘Total Data

Transfer’

It is the upper limit of total data transfer allowed to the user per cycle.

User will be disconnected if limit is reached.

Cycle Upload Data Displays Cycle Upload Data transfer limit.

Transfer Limit (MB)

Only if Restriction is

It is the upper limit of upload data transfer allowed to the user per cycle.

based on ‘Individual

Data Transfer’

User will be disconnected if limit is reached.

Cycle Download Data

Transfer Limit (MB)

Only if Restriction is based on ‘Individual

Data Transfer’

Displays Cycle Download Data transfer limit.

It is the upper limit of download data transfer allowed to the user per cycle. User will be disconnected if limit is reached.

Total Data Transfer Displays Total Data transfer limit.

Limit (MB)

Only if Restriction is based on ‘Total Data

Transfer’

It is the data transfer allowed to the user and if the limit is reached user will not be able to log on until the policy is renewed.

Upload Data Transfer

Limit (MB)

Only if Restriction is based on ‘Individual

Data Transfer’

Displays Upload Data transfer limit.

It is the total upload data transfer allowed to the user and if the limit is reached user will not be able to log on until the policy is renewed.

Transfer Limit (MB)

Only if Restriction is based on ‘Individual

Data Transfer’

It is the upper download data transfer allowed to the user and if the limit is reached user will not be able to log on until the policy is renewed.

Update button

Cancel button

Updates policy

Cancels the current operation and returns to Manage Data transfer policy page

Table – Update Data transfer policy screen elements

Delete Data transfer policy

Prerequisite

• Not assigned to any User or Group

Select

Policies → Data transfer policy → Manage policy to view list of policies

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Screen – Delete Data transfer policy screen

SNAT Policy

Screen Elements Description

Del

Select All

Delete button

Select policy for deletion

Click Del to select

More than one policy can also be selected

Select all the policies for deletion

Click Select All to select all the policies

Deletes all the selected policy/policies

Table - Delete Data transfer policy screen element

SNAT policy tells firewall rule to allow access but after changing source IP address i.e. source IP address is substituted by the IP address specified in the SNAT policy.

Create SNAT policy

Select

Firewall → SNAT policy → Create to open the create page

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Screen – Create SNAT policy

Screen Elements

SNAT policy

SNAT Policy Name

Description

Specify policy name

Source Translation

Map Source IP with

Create button

Specify IP address

MASQUERADE – will replace source IP address with Cyberoam’s

WAN IP address

IP – will replace source IP address with the specified IP address

IP Range – will replace source IP address with any of the IP address from the specified range

Creates the SNAT policy

Table – Create SNAT policy screen elements

Manage SNAT policy

Use to

• Edit policy

• Delete policy

Update policy

Select

Firewall → SNAT policy → Manage to view the list of polices. Click the policy to be modified.

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Screen – Update SNAT policy

Screen Elements

SNAT policy

SNAT Policy Name

Description

Source Translation

Map Source IP with

Description

Displays policy name, modify if required

Displays description, modify if required

Update button

Specify IP address

MASQUERADE – will replace source IP address with Cyberoam’s

WAN IP address

IP – will replace source IP address with the specified IP address

IP Range – will replace source IP address with any of the IP address from the specified range

Saves the modifications

Table – Update SNAT policy screen elements

Delete SNAT policy

Select

Firewall → SNAT policy → Manage to view the list of polices.

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Screen – Delete SNAT policy

Screen Elements Description

Del

Select All

Delete button

Select policy for deletion

Click Del to select

More than one policy can also be selected

Select all the policies for deletion

Click Select All to select all the policies

Deletes all the selected policy/policies

Table – Delete SNAT policy screen elements

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DNAT Policy

DNAT rule tells the firewall to forward the requests from the specified machine/port to the specified machine/port.

Create DNAT policy

Select

Firewall → DNAT policy → Create to open the create page

Screen - Create DNAT policy

Screen Elements

DNAT policy

DNAT Policy Name

Description

Specify policy name

Destination Translation

Map Destination IP with Specify IP address

IP – will replace destination IP address with the specified IP address

IP Range – will replace destination IP address with any of the IP address from the specified range

Port Forward Enable port forwarding if you want to replace the port also.

Specify TCP Port number

Specify UDP Port number

Create button Creates DNAT policy

Table - Create DNAT policy screen elements

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Manage DNAT policy

Use to

• Edit policy

• Delete policy

Update policy

Select

Firewall → DNAT policy → Manage to view the list of polices. Click the policy to be modified.

Screen – Edit DNAT policy

Screen Elements Description

DNAT policy

DNAT Policy Name

Description

Destination Translation

Displays policy name, modify if required

Displays description, modify if required

Map Destination IP with Specify IP address

IP – will replace destination IP address with the specified IP address

IP Range – will replace destination IP address with any of the IP address from the specified range

Port Forward Displays whether port forwarding is enabled or not.

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Update button

Enable port forwarding if you want to replace the port also.

Specify TCP Port number

Specify UDP Port number

Updates DNAT policy

Table – Edit DNAT policy screen elements

Delete DNAT policy

Select

Firewall → DNAT policy → Manage to view the list of polices.

Screen – Delete DNAT policy

Screen Elements Description

Del

Select All

Delete button

Select policy for deletion

Click Del to select

More than one policy can also be selected

Select all the policies for deletion

Click Select All to select all the policies

Deletes all the selected policy/policies

Table – Delete DNAT policy screen elements

116

Zone Management

Use to

• Update Zone details

• Delete Zone

Manage Zone

Select

System Æ Zone Æ Manage to open the manage zone page

Cyberoam User Guide

Screen Elements

Create Zone

Zone Name

Zone Type

Select Port

Screen – Edit Zone

Description

Displays zone name

Displays zone type

LAN – Depending on the appliance in use and on your network design, you can group one to six ports in this zone.

By default the traffic to and from this zone is blocked and hence the highest secured zone.

DMZ (DeMilitarized Zone) - This zone is normally used for publicly accessible servers. Depending on the appliance in use and on your network design, you can group one to five ports in this zone.

WAN - Depending on the appliance in use and on your network design, you can group one to six ports in this zone.

Displays the ports binded to the to the zone, modify if required

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Description

Save button

‘Available Ports’ list displays the list of ports that can be binded to the selected zone.

‘Member Port’ list displays the list of ports binded to the zone

Use Right arrow button to move the selected ports to ‘Member Port’ list.

Use Left arrow button to move the selected ports to ‘Available Port’ list.

Displays zone description, modify if required

Saves the zone configuration

Table – Edit Zone

Delete Zone

Prerequisite

No hosts attached to the zone

Select

System Æ Zone Æ Manage to open the manage zone page

Screen – Delete Zone

Screen Elements Description

Del

Select All

Select Zone(s) for deletion

Click Del to select

More than one zone can also be selected

Selects all the zones

Click Select All to select all the zones for deletion

Delete Group button Delete the selected zone(s)

Table – Delete Zone

Note

Default Zones cannot be deleted

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Group Management

Manage Group

Updation of Group is required to

• Change Surfing time policy applied

• Change Access time policy applied

• Change Internet Access policy applied

• Change Bandwidth policy applied

• Change Data transfer policy applied

• Change the login restriction for the users of the group

• Add new users to the group

Select

Group Æ Manage Group and click the Group to be modified

Cyberoam User Guide

Screen - Manage Group

Screen Elements

Group Information

Group Name

Description

Displays Group name, modify if required

Members button

Surfing Quota policy Displays currently attached Surfing Quota policy to the Group

Change policy button Click to change the attached Surfing Quota policy

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Only for ‘Normal’

Group type

Opens a new window and allows to select a new Surfing Quota policy

Click Change policy

Click Select to select from available policy

Click Done to confirm the selection

Click Cancel to cancel the operation

Surfing quota policy, Time allotted & Expiry date changes accordingly

(HH:mm)

Expiry date

Cannot be modified

Displays Expiry date of the Surfing Quota policy

Cannot be modified

(HH:mm)

Quota policy is

Non-Cyclic

Period Cycle Displays type of cycle

Only if Surfing

Non-Cyclic

Used Surfing Time Displays total time used by the Group members

Cannot be modified

Access Time policy

Only for ‘Normal’

Group type

Displays currently attached Access Time policy to the Group

To change

Click Access Time policy list to select

Click View details to view the details of the policy policy

Bandwidth policy

Data Transfer policy

To change

Click Internet Access policy list to select

Click View details to view the details of the policy

Displays currently attached Bandwidth policy to the Group

To change

Click Bandwidth policy list to select

Click View details to view the details of the policy

Displays currently attached Data Transfer policy to the Group

To change

Click Data Transfer policy list to select

Click View details to view the details of the policy

Login Restriction

Restriction button

Save button

Add Members

Display login restriction applied to the Group members

Refer to Change Login Restriction for more details

Saves the modified details

Allows to add members to the group

Click to add

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Refer to Add Group Members for details

Renew Data Transfer Renews data transfer policy of all the group memebers

(Only if Data transfer policy is

Non-cyclic and shared)

Cancel button Cancels the current operation

Table - Manage Group screen elements

Cyberoam User Guide

Note

Any changes made are applicable to all the group members

Add Group Member(s)

Screen – Add Group Member

Screen Elements Description

Select Group

Username/Name starting with (* for All)

Search button

Add button

Close button

Members from the selected group will be transferred to the current group

Click to select the Group

Search user

Specify username or * to display all the users

Search user from the selected Group

Displays list of users in the selected Group

Click Add to select the user to be added

More than one user can also be selected

Adds selected user(s) to the group

Closes the window and returns to Edit Group page

Table – Add Group Member screen elements

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Update Group

Need may arise to change the Group setting after the creation of Group.

Show Group Members

Click

Show Group Members button

Refer to View Group members for details

Change Policy button Change Surfing Quota Policy

Only for ‘Normal’ Group type

Change Access Time Policy

Change Internet Access policy

Change Bandwidth Policy

Change Data transfer policy

Change Login Restriction

Access Time Policy list

Internet Access policy list

Bandwidth Policy list

Data transfer policy list

Change Login Restriction button

Table - Need to Update group

Show Group Members

Screen - Show Group Members

Screen Elements Description

Group name

Total members

User Name

Employee Name

Allotted Time

Expiry Date

Used Time

Close button

Displays Group name

Displays Total Group members/users

User name

Name with which the Employee logs in

Employee name

Total Allotted time to the user

Refer to Access Time policy for details

Expiry date of the policy attached to the User

Refer to Surfing time policy for details

Total time used by the User

Closes the window

Table - Show Group Members screen elements

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Change Login Restriction

Screen - Change Login Restriction

Screen Elements Description

Login Restriction

Displays the current login restriction

Click to change the current restriction

Save button

Cancel button

Select Node(s) button

Only if the option ‘Allowed login from selected nodes’ is selected

Saves if the restriction is changed

Cancels the current operation

Click to select the Node for restriction

IP address

Machine name

Allowed from

Apply Restriction button

Cancel button

Displays IP address

Displays Machine name if given

Click to select

Multiple nodes can be selected

Applies the login restriction for the group members i.e. Group members will be able to login from the above selected nodes only

Cancels the current operation

Table - Change Login Restriction screen elements

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Delete Group

Prerequisite

• No Group members defined

Select

Group Æ Manage Group and view the list of Groups

Cyberoam User Guide

Screen - Delete Group

Screen Elements Description

Del

Select All

Select Group(s) for deletion

Click Del to select

More than one Group can also be selected

Selects all the Groups

Click Select All to select all the Groups for deletion

Delete Group button Delete the selected Group(s)

Table - Delete Group screen elements

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User Management

Search User

Use to search the User

Select

User Æ Search User

Screen - Search User

Screen Elements Description

Search User

Enter Username

Search User button

Specify Search criteria

Searches all types of users based on the entered criteria

Click to search

Table - Search User screen elements

Search criteria Result

Mark

Details of the user ‘Mark’

Details of all the users whose User name or Name contains ‘a’

8 Details of all the users whose User name or Name contains ‘8’

Table - Search User – Result

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Live User

Use Live users page to

• view list of all the currently logged on Users

• modify user details

• send message to any live user

• disconnect any live user

Select

User Æ Manage Live Users

Screen – Manage Live Users

Report Columns

Concurrent Sessions

Current System time

User name

Click to change the display order

Description

Displays currently connected total users (Normal, Clientless, and Single sign on client Users)

Displays current system time in the format - Day, Month

Date,HH:MM

Displays name with which user has logged in

Click User name link to View/Update user details

Connected from

Click to change the display order

Public IP

Click Name link to view Group and policies details attached to the User

Displays IP address of the machine from which user has logged in

Displays Public IP address if User has logged in using public

IP address

Displays login time Start time

Click to change the display order

Time (HH:mm)

Upload Data transfer

Click to change the display order

Download Data transfer

Click to change the display order

Bandwidth (bits/sec)

Select

Send Message button

Disconnect button

Displays total time used in hours and minutes

Displays Data uploaded

Displays Data downloaded

Displays Bandwidth used

Select User for sending message or disconnecting

More than one User can be selected

Sends message to the selected User(s)

Disconnects the selected User(s)

Table – Manage Live User screen elements

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Manage User

Update User

Manage Normal & Single Sign on Client Users

Select

User Æ User Æ Manage Active to view the list of Users and click User name to be modified

Select

User Æ User Æ Manage Deactive to view the list of Users and click User name to be modified

Manage Clientless Users

Select

User Æ Clientless Users Æ Manage Clientless Users to view list of Users and click

User name to be modified

Need may arise to change the User setting after the creation of User.

To Click

Change the personal details or password of the User

View User Accounts details

Change the User Group

Change Access Time Policy assigned to the User

Change Internet Access Policy assigned to the User

Change Bandwidth Policy assigned to the

User

Change Data Transfer policy assigned to the User

Change Login Restriction of the User

Edit personal details/Change Password

Refer to Change Personal details for more details

User My Account

Refer to User My Account for more details

Change Group

Refer to Change Group for more details

Access Time policy list

Refer to Change Individual Policy for more details

Internet Access policy list

Refer to Change Individual Policy for more details

Bandwidth policy list

Refer to Change Individual Policy for more details

Data Transfer policy list

Refer to Change Individual Policy for more details

Change Login restriction button

Refer to Change Login Restriction for more details

Table - Need to Update User

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Screen - Manage User

Screen Elements Description

Personal Information

Username Displays username with which the user logs on

Cannot be modified

Edit Personal details/Change Allows to change the User’s personal details and login

Password button password

Click Edit Personal details to change

Refer to Personal details table for more details

Birth date

User My Account button

Windows Domain Controller

Only if Authentication is done by Windows Domain Controller

User type

Cannot be modified

Displays Birth date of User

Displays Email ID of User

Click to view/update the my account details

Refer to User My Account

Displays Authentication server address, modify if required

Displays User type

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Number of simultaneous login(s) allowed

Policy Information

Group

Change Group button

Cannot be modified

Displays whether simultaneous login is allowed or not, modify if required

Time Allotted to User (HH:mm)

User Policy Expiry Date

Time used (HH:mm)

Period time

Period Cycle

Cycle Time used

Access Time Policy

Internet Access policy

Bandwidth policy

Data Transfer policy

Displays Group in which User is defined

Allows to change Group of the User

Opens a new window and allows to select a new Group

Displays total time allotted to User in the format Hours:

Minutes

Cannot be modified

Displays Expiry date

Cannot be modified

Displays total time used by the User in the format

Hours: Minutes

Cannot be modified

Displays allowed total cycle hours

Displays cycle type

Displays cycle time used

Displays currently assigned Access Time policy to the

User, modify if required

To view the details of the policy

Click View details

Refer to Change Individual Policy on how to change the assigned policy

Displays currently assigned Internet Access policy to the User

To view the details of the policy

Click View details

Refer to Change Individual Policy on how to change the assigned policy

Displays currently assigned Bandwidth policy to the

User

To view the details of the policy

Click View details

Refer to Change Individual Policy on how to change the assigned policy

Displays currently assigned Data Transfer policy to the

User

To view the details of the policy

Click View details

Refer to Change Individual Policy on how to change the assigned policy

Login Restriction

Display currently applied login restriction to the User

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Change login restriction button

Save button

Re-apply Current policy button

Cancel button

Click to change user login restriction applied

Refer to Change User Login restriction for details

Saves the modified details

Reapplies all the current policies at the time of renewal

Cancels the current operation

Table - Manage User screen elements

Change Personal details

Screen - Change User Personal details

Screen Elements Description

Personal Information

Username

Name

Displays the name with which user has logged in

User name, modify if required

New password Type the new password

Re-enter New password Re-enter new password

Should be same as typed in new password

Birth date Displays birth date, modify if required

Use Popup Calendar to change

User type

Update button

Cancel button

Displays Email ID of the user, modify if required

Displays User type, modify if required

Updates the changes made

Cancels the current operation and returns to Edit User page

Table - Change User personal details screen elements

User My Account

User My Account gives details like Personal details, Internet and Printer usage of a particular user. User can change his/her password using this tab.

Administrator and User both can view these details.

1. Administrator can view details of various users from

User → User → Manage Active and click

Username whose detail is to be checked. Click User My Account, it opens a new browser window.

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Screen - User My Account

2. Normal Users can view their MyAccount details from task bar.

In the task bar, double click the Cyberoam client icon and click My Account. It opens a new window and prompts for MyAccount login Username and Password.

Screen - User My Account

Opens a new window with following sub modules: Personal, Client, Account status, Logout

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Personal

Allows viewing and updating password and personal details of the user

Change Password

Select

Personal → Change Password

Cyberoam User Guide

Screen - Change Password

Screen Elements Description

Change Password

Username

Current Password

New password

Displays the name with which user has logged in

Type the current password

Type the new password

Re-enter New password Re-enter new password

Should be same as new password

Update Update the changes made

Table - Change password screen elements

Change Personal details

Select

Personal → Personal Detail

Screen - Change Personal details

Screen Elements Description

Personal Information

Username Displays the name with which user logs in

Cannot be modified

Name Displays User name, modify if required

Birth Date

Update

Displays birth date

Use Popup Calendar to change

Displays Email ID of the user

Cannot be modified

Update the changes made

Table - Change Personal details screen elements

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Account status

Allows viewing Internet & Printer usage of the user

Internet Usage

Cyberoam User Guide

Screen - Internet Usage Status

Screen Elements Description

Policy Information

Username

Group

Displays the name with which user has logged in

Displays the name of the User Group

Time allotted to User Displays total surfing time allotted to the user in the Surfing

(HH:mm) time policy

Expiry date Displays Expiry date

Time used by User Displays total time used by the User

(HH:mm)

Usage Information

Upload Data transfer Displays allotted, used and remaining upload data transfer

Allotted upload data transfer is configured from Data transfer policy

Download Data transfer Displays allotted, used and remaining download data transfer

Allotted download data transfer is configured from Data transfer policy

Total Data transfer Displays allotted, used and remaining total data transfer

Allotted total data transfer is configured from Data transfer policy information for month

Submit button

Select Year

Click to view the Internet usage report for the selected period

Table - Internet Usage screen elements

Report displays IP address from where user had logged in, session start and stop time, total used time, data uploaded and downloaded during the session and total data transferred during the session.

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Change Group

Screen - Change Group

Screen Elements Description

Policy Information

Change Group button

Select

Done button

Cancel button

Opens a new window and displays list of Groups

Click to change the User group

Click to select

Adds User to the Group

Cancels the current operation

Table - Change Group screen elements

Change Individual Policy

Screen Elements Description

Policy Information

Access Time policy

Save

Specify Access Time policy. It overrides the assigned Group

Access time policy.

Click Access policy list to select

Internet Access policy Specify Internet Access policy. It overrides the assigned Group

Internet Access policy.

Click Internet Access policy list to select

Bandwidth policy Specify Bandwidth policy. It overrides the assigned Group

Bandwidth policy

Click Bandwidth policy list to select

Data Transfer policy Specify Data Transfer policy. It overrides the assigned Group

Data Transfer policy

Click Data Transfer policy list to select

Saves the changes

Table - Change Individual policy

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Change User Login Restriction

Screen - Change User Login Restriction

Screen Elements

Login restriction

Description

button

Allowed login from all the nodes

Allows user to login from all the nodes of the Network

Allowed login from Group node(s)

Allows Users to login only from the nodes assigned to the group

Allowed login from selected node(s)

Save button

Cancel button

Allows user to login from the selected nodes only

To select node

Click Select node

Select a Logon Pool from the Logon Pool name list

Click Select to select the IP addresses to be added to the policy

Click Select All to select all IP addresses

Click OK to assign policy to the selected IP Addresses

Click Close to cancel the operation

Saves the above selection

Cancel the current operation

Table - Change User Login Restriction screen elements

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Delete User

User can be deleted from Active list as well as from Deactive list

To delete active user, click

User → User → Manage Active

Cyberoam User Guide

Screen - Delete Active User

To delete de-active user, click

User → User → Manage Deactive

Screen - Delete Deactive User

To delete Clientless user, click

User → Clientless User → Manage Clientless User

Screen - Delete Clientless User

Screen Elements

Select

Select All

Delete button

Description

Select User to be deleted

Click Select to select

More than one user can also be selected

Selects all the users for deletion

Click Select All to select all

Deletes all the selected User(s)

Table - Delete User screen elements

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Deactivate User

User is de-activated automatically in case he has overused one of the resources defined by policies assigned. In case, need arises to de-activate user manually, select

User → User → Manage Active

Screen - Deactivate User

Screen Elements Description

Select Select User to be deactivated

Click Select to select

More than one user can be selected

Select All

Deactivate button

Select all the users

Deactivates all the selected User(s)

Table - Deactivate User screen elements

View the list of deactivated users by

User → User → Manage Deactive

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Activate User

To activate normal and Single sign on Client user, click

User → User → Manage Deactive

To activate Clientless user, click

User → Clientless Users → Manage Clientless Users

Screen - Activate Normal User

Screen - Activate Clientless User

Screen Elements Description

Select

Select All

Activate button

Select User to be activated

Click Activate to select

More than one user can be selected

Selects all the users

Click Select All to select

Activates all the selected User(s)

Table - Activate User screen elements

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Logon Pool Management

Search Node

Use Search Node Tab to search the Node/IP address based on: IP address OR MAC address

Select

Group Æ Logon Pool Æ Search Node

Screen -

Search

Node

Example Search criteria Result

‘1’

‘192’

‘192.9.203.203 ‘

‘b’

‘4C’

‘B7’ list of nodes whose address contains ‘1’ list of nodes whose address contains ‘192’ node whose address is ‘192.9.203.203’ list of nodes whose address contains ‘B’ list of nodes whose address contains ‘4C’ list of nodes whose address contains ‘B7’

Table - Search Node results

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Update Logon Pool

Select

Group Æ Logon Pool Æ Manage Logon Pool and click Logon Pool name to be modified

Screen - Update Logon Pool

Screen Elements Description

Logon Pool Details

Logon Pool name Displays Logon Pool name, modify if required

Is Logon Pool Public Displays whether Logon Pool is of public IP addresses or not

Bandwidth policy

Description

Show Nodes link

Displays bandwidth policy attached, modify if required

Click View details link to view bandwidth restriction details and policy members

Displays description of the Logon Pool, modify if required

Displays IP addresses defined under the Logon Pool. Allows to

Add or Delete node

Click Show nodes

Click Add Node

Refer to Add node for more details

Click Delete Node

Refer to Delete node for more details

Update button

Cancel button

Updates and saves the details

Cancels the current

Table - Update Logon Pool screen elements

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Add Node

Screen - Add Node

Screen Elements

Machine details

IP address

Range link

Machine name

Create button

Cancel button

Description

IP address of the Node to be added to the Logon Pool

Click to add range of IP Address

From – To - IP addresses to be included in the Logon

Pool

Specify machine name

Adds the nodes to the Logon Pool

Cancels the current operation

Table - Add Node screen elements

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Delete Node

Prerequisite

• Not assigned to any User

Screen - Delete Node

Screen Elements Description

Select

Select All

Delete button

Select the IP address of the node for deletion

Click Select to select

More than one node can also be selected

Selects all the nodes for deletion

Click Select All to select all the nodes

Deletes the selected Node(s)

Table - Delete Node screen elements

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Delete Logon Pool

Prerequisite

• IP address from Group not assigned to any User

Select

Group Æ Logon Pool Æ Manage Logon Pool

Cyberoam User Guide

Screen - Delete Logon Pool

Screen Elements Description

Del

Select All

Delete Logon Pool button

Select the Logon Pool(s) for deletion

Click Del to select

More than one Logon Pool can also be selected

Select all the Logon Pools for deletion

Click Select All to select all the Logon Pools for deletion

Delete the selected Logon Pool(s)

Table - Delete Logon Pool screen elements

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System Management

Configure Network

Network setting consists of Interface Configuration, DHCP Configuration and DNS Configuration.

Configure DNS

A Domain Name Server translates domain names to IP addresses. You can configure domain name server for your network as follows.

At the time of installation, you configured the IP address of a single primary DNS server. You can change this primary DNS server any time and also define additional DNS servers.

Select

System Æ Configure Network Æ Configure DNS

Screen – Configure DNS

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Screen Elements Description

DNS List

Add button

Remove button

Move Up button

Displays list of Domain name servers

List order indicates preference of DNS. If more than one

Domain name server exists, query will be resolved according to the order specified.

Allows to add IP address of Domain Name Server

Multiple DNS server can be defined

Click Add

Type IP address

Click OK

Allows to remove IP address of Domain Name Server

Click IP address to select

Click Remove

Changes the order of server when more than one DNS server defined

Moves the selected Server one step up

Click IP address which is to be moved up

Click MoveUp

Move Down button Changes the order of server when more than one DNS server is defined

Moves the selected Server one step down

Click IP address which is to be moved down

Click Move Down

Save button Updates the DNS details and order, if modified

Click Save

Redirect DNS traffic to local DNS Server

redirection

Click Enable to redirect

Table - Configure DNS

To add multiple DNS repeat the above-described procedure. Use Move Up & Move Down buttons to change the order of DNS. If more than one Domain name server exists, query will be resolved according to the order specified.

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Configure DHCP

Dynamic Host Configuration Protocol (DHCP) is a protocol that assigns a unique IP address to a device, releases and renews the address as device leaves and re-joins the network. The device can have different IP address every time it connects to the network.

In other words, it provides a mechanism for allocating IP address dynamically so that addresses can be re-used.

Select

System → Configure Network → Configure DHCP

Screen - Configure DHCP

Screen Elements Description

DHCP Details

Network Interface

Interface IP

Netmask

IP address

From – To

Displays Network Interface i.e. Internal or External

Displays IP address assigned to Interface

Displays Netmask

Displays IP address range for clients, modify if required

The DHCP server assigns an available IP address in the range to the client upon request

Displays domain name for the specified subnet, modify if required Domain name

Subnet Mask

Gateway

Displays subnet mask for the client/network, modify if required

Displays IP address of Gateway, modify if required

Domain name server Displays IP address of Domain name server, modify if required

Update DHCP button Updates the modified details

Table - Configure DHCP screen elements

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View Interface details

Use to view the Interface configuration

Select

System Æ Configure Network Æ View Interface details

Cyberoam User Guide

Screen – Cyberoam as Gateway - View Interface details

Screen Elements Description

Network

Zone/Zone Type

Displays port wise configuration details

Displays IP address and Net mask

Displays port to zone relationship i.e. port is binded to which zone

LAN – Depending on the appliance in use and on your network design, you can group one to six ports in this zone.

By default the traffic to and from this zone is blocked and hence the highest secured zone.

DMZ (DeMilitarized Zone) - This zone is normally used for publicly accessible servers. Depending on the appliance in use and on your network design, you can group one to five ports in this zone.

WAN - Depending on the appliance in use and on your network design, you can group one to six ports in this zone.

Table – View Interface details screen elements

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Configuring Dynamic DNS service

Dynamic DNS (Domain Name Service) is a method of keeping a static domain/host name linked to a dynamically assigned IP address allowing your server to be more easily accessible from various locations on the Internet.

Powered by Dynamic Domain Name System (DDNS), you can now access your Cyberoam server by the domain name, not the dynamic IP address. DDNS will tie a domain name (e.g. mycyberoam.com, or elitecore.cyberoam.com) to your dynamic IP address.

Register hostname with DDNS service provider

Select

System Æ Dynamic DNS Configuration Æ Create Account to open configuration page

Screen – Register Hostname with DDNS

Screen Elements Description

Host Name Detail

Hostname Specify hostname you want to use on DDNS server i.e. domain name that you registered with your DDNS service provider

Specify description

Service Provider’s details

Service name Select Service provider with whom you have registered your hostname.

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Password

Specify your DDNS account’s login name and password

IP detail

Port for Public IP Select External Interface. IP address of the selected interface will be binded with the specified host name.

Checking Interval

Create button and update the IP address of your server if changed.

For example if time interval is set to 10 minutes, after every 10 minutes, DDNS server will check for any changes in your server

IP address

Click Create to save the configuration

Table – Register hostname with DDNS

Testing your Dynamic DNS configuration

You can test your Dynamic DNS by:

• Access your Cyberoam server using the host name you have registered with DDNS service provider

- If you are able to access Cyberoam then your configuration is correct and DDNS is working properly.

• Ping your host - If you get the IP address of your external interface then your configuration is correct and DDNS is working properly.

Manage Account

Check the IP address updation status from the Manage Account page. It also displays the reason incase updation was not successful.

Select

System Æ Dynamic DNS Configuration Æ Manage Account to open configuration page and click the hostname to be

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Manage Gateway

Gateway routes traffic between the networks and if gateway fails, communication with outside Network is not possible. In this case, organization and its customers are left with the significant downtime and financial loss.

By default, Cyberoam supports only one gateway. However, since organizations opt for multiple gateways to cope with gateway failure problems, Cyberoam also provides an option for supporting multiple gateways. However, simply adding one more gateway is not an end to the problem. Optimal utilization of all the gateways is also necessary.

Cyberoam not only supports multiple gateways but also provides a way to utilize total bandwidth of all the gateways optimally.

At the time of installation, you configured the IP address for a default gateway. You can change this configuration any time and configure for additional gateways.

Refer to Multi link Configuration Guide for source based static routing. Policy based routing can be done from firewall rule.

To view the Gateway details, select

System Æ Gateway Æ Manage Gateway(s)

Screen – Gateway Configuration

Screen Elements Description

Gateway Details

Gateway Name Displays Gateway name address and port

Save button

Cancel button

IP address of a device Cyberoam uses to reach devices on different

Network, typically a router

Saves the modified details

Click to save

Cancels the current operation and returns to Manage Gateway page

Click to cancel

Table - Gateway Configuration screen elements

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DoS Settings

Cyberoam provides several security options that cannot be defined by the firewall rules. This includes protection from several kinds of “Denial of Service attacks”. These attacks disable computers and circumvent security.

Denial of Service (DoS) attack is a method hackers use to prevent or deny legitimate users access to a service.

DoS attacks are typically executed by sending many request packets to a targeted server (usually Web,

FTP, or Mail server), which floods the server's resources, making the system unusable. Their goal is not to steal the information but disable or deprive a device or network so that users no longer have access to the network services/resources.

All servers can handle traffic volume up to a maximum, beyond which they become disabled. Hence, attackers send a very high volume of redundant traffic to a system so it cannot examine and allow permitted network traffic. Best way to protect against the DoS attack is to identify and block such redundant traffic.

SYN Flood In this attack, huge amount of connections are send so that the backlog queue overflows.

The connection is created when the victim host receives a connection request and allocates for it some memory resources. A SYN flood attack creates so many half-open connections that the system becomes overwhelmed and cannot handle incoming requests any more.

Click Apply Flag to apply the SYN flood definition and control the allowed number of packets.

To generate log, enable DoS Attack logging from Network Logging Management (Telnet Console). By default, the DoS attack logging is Off.

To enable logging:

1. Log on to Telnet Console

2. Go to Cyberoam Management>Logging Management>Network Logging Management

3. Enable/On DoS Attack Logging

Refer to Cyberoam Console Guide, Logging Management for more details.

User Datagram Protocol (UDP) Flood This attack links two systems. It hooks up one system's UDP character-generating service, with another system's UDP echo service. Once the link is made, the two systems are tied up exchanging a flood of meaningless data.

Click Apply Flag to apply the UDP flood definition and control the allowed number of packets.

To generate log, enable DoS Attack logging from Network Logging Management (Telnet Console). By default, the DoS attack logging is Off.

To enable logging:

1. Log on to Telnet Console

2. Go to Cyberoam Management>Logging Management>Network Logging Management

3. Enable/On DoS Attack Logging

Refer to Cyberoam Console Guide, Logging Management for more details.

TCP attack This attack sends huge amount of TCP packet than the host/victim computer can handle.

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Click Apply Flag to apply the TCP flood definition and control the allowed number of packets.

To generate log, enable DoS Attack logging from Network Logging Management (Telnet Console). By default, the DoS attack logging is Off.

To enable logging:

1. Log on to Telnet Console

2. Go to Cyberoam Management>Logging Management>Network Logging Management

3. Enable/On DoS Attack Logging

Refer to Cyberoam Console Guide, Logging Management for more details.

ICMP attack This attack sends huge amount of packet/traffic than the protocol implementation can handle to the host/victim computer.

Click Apply Flag to apply the ICMP flood definition and control the allowed number of packets.

To generate log, enable DoS Attack logging from Network Logging Management (Telnet Console). By default, the DoS attack logging is Off.

To enable logging:

1. Log on to Telnet Console

2. Go to Cyberoam Management>Logging Management>Network Logging Management

3. Enable/On DoS Attack Logging

Refer to Cyberoam Console Guide, Logging Management for more details.

Drop Source Routed Packet This will block any source routed connections or any packets with internal address from entering your network.

Click Apply Flag to enable blocking.

To generate log, enable Dropped Source Routed Packet Logging from Network Logging Management

(Telnet Console). By default, the DoS attack logging is Off.

To enable logging:

1. Log on to Telnet Console

2. Go to Cyberoam Management>Logging Management>Network Logging Management

3. Enable/On DoS Attack Logging

Refer to Cyberoam Console Guide, Logging Management for more details.

Disable ICMP redirect packet An ICMP redirect packet is used by routers to inform the hosts what the correct route should be. If an attacker is able to forge ICMP redirect packets, he or she can alter the routing tables on the host and possibly weaken the security of the host by causing traffic to flow via another path.

Set the flag to disable the ICMP redirection.

To generate log, enable Dropped ICMP Redirected Packet Logging from Network Logging Management

(Telnet Console). By default, the DoS attack logging is Off.

To enable logging:

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1. Log on to Telnet Console

2. Go to Cyberoam Management>Logging Management>Network Logging Management

3. Enable/On DoS Attack Logging

Refer to Cyberoam Console Guide, Logging Management for more details.

ARP Flooding This attack sends ARP requests to the server at a very high. Because of this server is overloaded with requests and will not be able to respond to the valid requests. Cyberoam protects by dropping such invalid ARP requests.

Threshold values

Cyberoam uses threshold value to detect DoS attack.

Threshold value depends on various factors like:

• Network bandwidth

• Nature of traffic

• Capacity of servers in the network

Threshold = Total number of connections/packet rate allowed to a particular user at a given time

When threshold value exceeds, Cyberoam detects it as an attack and the traffic from the said source/destination is blocked till the lockdown period.

Threshold is applicable to the individual source/destination i.e. requests per user/IP address and not globally to the complete network traffic. For example, if source threshold is 2500 packets/minute and the network is of 100 users then each source is allowed packet rate of 2500 packets/minute.

You can define different threshold values for source and destination.

Configuring high values will degrade the performance and too low values will block the regular requests.

Hence it is very important to configure appropriate values for both source and destination IP address.

Source threshold

Source threshold is the total number of connections/packet rate allowed to a particular user at a given time.

Destination threshold

Destination threshold is the total number of connections/packet rate allowed from a particular user at a given time.

How it works

When threshold is crossed, Cyberoam detects it as an attack. Cyberoam provides DoS attack protection by dropping all the excess packets from the particular source/destination. Cyberoam will continue to drop the packets till the attack subsides. Because Cyberoam applies threshold value per IP address, traffic from the particular source/destination will only be dropped while the rest of the network traffic will not be dropped at all i.e. traffic from the remaining IP addresses will not be affected at all.

Time taken to re-allow traffic from the blocked source/destination = time taken to subside the attack + 30 seconds

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Configure DoS Settings

Select

Firewall → DoS Setting

Screen – DoS Settings

Screen Elements Description

Attack type Type of Attack

Click to view the real time updates on flooding. It displays the source IP address - which was used for flooding and IP address which was targeted.

Source Packets Rate

(packets/minute)

Allowed Packets per minute (Packet rate)

If the packet rate exceeds, it is considered as an attack and the rest of the packets are dropped.

The specified packet rate is applicable to individual IP address i.e. requests per user and not globally to the complete traffic.

Apply flag Set flag to control allowed number of packets dropped

Rate (packets/minute)

Apply flag

When the packet rate exceeds, all the excess packets are dropped for the next 30 seconds. You can call this the lockdown period which means the traffic from the destination IP address will be blocked for next 30 seconds. Because Cyberoam applies threshold value per IP address, the traffic from rest of the IP addresses is not blocked.

The specified packet rate is applicable to individual IP address i.e. requests per user and not globally to the complete traffic.

Set flag to control allowed number of packets dropped

Update button Updates Packet rate

Updated details will be applied only after restarting the Management services from Console

Table – DoS Settings screen elements

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Bypass DoS Settings

Cyberoam allows bypassing the DoS rule in case you are sure that the specified source/destination will never be used for flooding or want to ignore if flooding occurs from the specified source.

Create DoS bypass rule

Select

Firewall → Bypass DoS

Screen – Create DoS bypass rule

Screen Elements Description

Source and Destination Information

Source Domain Source Domain name, IP address or Network on which the DoS rule is not name/IP Address to be applied

Specify source information

Specify * if you want to bypass the complete network

Source Port Specify source port address.

Specify * if you want to bypass all the ports

DoS will not be applied on all the requests from the specified source IP address and port

Destination

Domain name/IP

Address

Destination Domain name or IP address on which the DoS rule is not to be applied

Specify destination information

Specify * if you want to bypass the complete network

Destination Port Specify destination port address.

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Specify * if you want to bypass all the ports

DoS will not be applied on all the requests from the specified destination IP address and port

Network Protocol

Create button

Select protocol whose traffic is to be bypassed for specified source to destination.

For example,

If you select TCP protocol then DoS rules will not be applied on the TCP traffic from the specified source to destination.

Creates the bypass rule

Table – Create DoS bypass rule screen elements

Delete DoS bypass rule

Select

Firewall → Bypass DoS

Screen – Delete DoS bypass rule

Screen Elements Description

Select

Select All

Delete button

Select rule for deletion

Click Del to select

More than one rule can also be selected

Select all rules

Click Select All to select all rules

Deletes all the selected rules

Click to delete

Table – Delete DoS bypass rule screen elements

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Reset Console Password

You can change Telnet Console password from Web based Console or Telnet Console itself. To change password from Telnet Console, refer to Cyberoam Console guide.

Select

System → Reset Console Password

Screen - Reset Console Password

Screen Elements Description

Reset Console Password

GUI Admin Password Specify current GUI Admin password i.e. the password with which Administrator has logged on to Web Admin Console

New password Specify new console password

Confirm New password Type again the same password as entered in the

New password field

Submit button Saves new password

Click Submit

Table - Reset Console Password screen elements

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System Module Configuration

Enable/disable services to enhance the network performance and reduce the potential security risk. Do not enable any local services that are not in use. Any enabled services could present a potential security risk. A hacker might find a way to misuse the enabled services to access your network.

By default, all the services are enabled.

Cyberoam allows enabling/disabling of following services and VPN and Traffic Discovery modules:

TFTP - Trivial File Transfer Protocol (TFTP) is a simple form of the File Transfer Protocol (FTP). TFTP uses the User Datagram Protocol (UDP) and provides no security features.

PPTP - PPTP (Point to Point Tunneling Protocol) is a network protocol that enables secure transfer of data from a remote client to a private server, creating a VPN tunnel using a TCP/IP based network

IRC - IRC (Internet Relay Chat) is a multi-user, multi-channel chatting system based on a client-server model. Single Server links with many other servers to make up an IRC network, which transport messages from one user (client) to another. In this manner, people from all over the world can talk to each other live and simultaneously. DoS attacks are very common as it is an open network and with no control on file sharing, performance is affected.

H323 - The H.323 standard provides a foundation for audio, video, and data communications across IPbased networks, including the Internet. H.323 is an umbrella recommendation from the International

Telecommunications Union (ITU) that sets standards for multimedia communications over Local Area

Networks (LANs) that do not provide a guaranteed Quality of Service (QoS). It enables users to participate in the same conference even though they are using different videoconferencing applications.

P2P Traffic Modules - Identifies peer-to-peer (P2P) data in IP traffic. It works together with connection tracking and connection marking which helps in identifying the bigger part of all P2P packets and limit the bandwidth rate.

Select

Firewall → System Modules and enable or disable the required service and modules.

Screen – System Modules Configuration

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Manage Data

Backup data

Backup is the essential part of data protection. No matter how well you treat your system, no matter how much care you take, you cannot guarantee that your data will be safe if it exists in only one place.

Backups are necessary in order to recover data from the loss due to the disk failure, accidental deletion or file corruption. There are many ways of taking backup and just as many types of media to use as well.

Cyberoam provides facility of taking regular and reliable data backup. Backup consists of all the policies, logs and all other user related information.

Cyberoam maintains five logs:

Web surfing log This log stores the information of all the websites visited by all the users

User session log Every time the user logs in, session is created. This log stores the session entries of all the users and specifies the login and logout time.

Audit log This log stores the details of all the actions performed the User administrating Cyberoam.

Refer to Appendix A – Audit Log for more details.

Virus log This log stores the details of malicious traffic requests received.

Set Backup Schedule

Select

System → Manage Data → Set Backup Schedule

Screen – Set Backup schedule

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Screen Elements Description

Backup of Data only (Does not include Logs)

Backup Frequency Backup schedule. Only data backup will be taken.

Select any one

Daily – backup will be send daily

Weekly – backup will be send weekly

Monthly – backup will be send monthly

Never – backup will never be send

In general, it is best to schedule backup on regular basis.

Depending on how much information you add or change will help you determine the schedule

Incremental Backup of Log files only (in CSV format)

Backup process only copies what has changed since the last backup. This creates a much smaller backup file.

Log Select the logs for backup. Backup of log files will be taken in CSV format.

Available logs for backup:

1. Web surfing

2. Virus

3. Audit

Backup Frequency Select any one

Daily – backup will be send daily

Weekly – backup will be send weekly

Never – backup will never be send

Set Backup Mode

Backup mode Specifies how backup should be taken and send

Select

FTP backup OR

Mail backup

Only for FTP backup

FTP server

User name

Specify IP address of FTP server

Specify User name with which user has to logon to the FTP server

Only for Mail backup

To Mail Id

Save button

Specify email address to which the backup is to be mailed

Saves the configuration

Table – Set Backup Schedule screen elements

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Backup Data

Select

System → Manage Data → Backup Data

Cyberoam User Guide

Screen – Backup Data

Screen Elements Description

Backup System Data

(Does not include logs)

Backup button

Download button

Only if backup is taken previously

Takes the recent backup and allows to download

Click Backup data to take backup

Download the backup already taken. Also displays date and time of backup

Click Download to download

To download follow the screen instructions

Backup Log (in CSV format)

Logs Backup of selected logs will be taken

Select the logs for backup

1. Web surfing

2. Virus

3. Audit

Backup button

Download button

Only if backup is taken previously

Takes the recent backup of logs and allows to download

Click Backup data to take the recent backup

Download the backup of logs already taken. Also displays date and time of backup

Click Download to download

To download follow the screen instructions

Table – Backup Data screen elements

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Restore Data

With the help of restore facility, restore data from the backup taken. Restoring data older than the current data will lead to the loss of current data.

Select

System → Manage Data → Restore Data

Screen – Restore Data screen

Screen Elements Description

Upload Backup

File to upload

Browse button

Upload button

Specify name of backup file to be uploaded

Select the backup file

Uploads the backup file

Table - Restore Data screen elements

Note

Restore facility is version dependant i.e. it will work only if the backup and restore versions are same e.g. if backup is taken from Cyberoam version 7.4.0.0 then restore will work only for version 7.4.0.0 and not for any other version.

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Purge

Purging of data means periodic deletion of the data. Cyberoam provides Auto purge and Manual purge facility for deleting log records.

Configure Auto purge Utility

Select

System → Manage Data → Configure Auto purge utility

Screen – Configure Auto purge Utility screen

Screen Elements Description

Purge Frequency

Purge Web surfing logs every

Save button

Popup Notification

Specify number of days after which web surfing log should be purged automatically

Saves purging schedule configuration

Enable Alert Popup Enabling Popup Notification displays alert popup before purging the logs

Click to enable

Saves popup alert configuration Save button

Download Purged Logs

Only if Logs have been Auto purged

Download button Allows to download the purged log files

Click to download

Delete button Deletes the purged log files

Table – Configure Auto purge Utility screen elements

Note

System will preserve logs only for the specified number of days and automatically purges the logs generated there after.

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Manual purge

Use manual purge to delete log records manually

Select

System → Manage Data → Purge Logs

Cyberoam User Guide

Screen – Purge Logs screen

Screen Elements Description

Purge

Select log for purging

Web surfing logs

User session logs

Audit logs

Till Date

Purge button

Select the date from Calendar till which the selected log(s) is to be purged

Purges the selected log till the specified date

Click Purge to purge

Table - Purge Logs screen elements

Note

Auto purge option is always on

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Client Services

Client Messages

Message Management tab allows Administrator to send messages to the various users. Messages help

Administrator to notify users about problems as well as Administrative alerts in areas such as access, user sessions, incorrect password, and successful log on and log off etc.

Message is send to the User whenever the event occurs.

Message can be up to 256 characters and send to the number of users at a time.

Select

System → Configure Client Settings → Customize Client Message

Screen – Customized Client Messages screen

Screen Elements

Message Key

Description

Message code

Click Message link to customize the message which will be received by user

Click Save to save the changes

Click Cancel to cancel the current operation

Configure Usage to Alert User before Expiration

Usage in transfer is remaining

Remaining usage can be entered in absolute value or in percentage

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Data Transfer (MB) Specify remaining data transfer usage when all the users should receive alert.

Eg. Absolute Remaining data transfer usage: 20 MB

User1: Total Data transfer limit (as defined in Data transfer policy):

150 MB

User2: Total Data transfer limit (as defined in Data transfer policy):

640 MB

User1 will receive alert when he is left with 20 MB of data transfer i.e has done total data transfer of 130 MB

User2 will receive alert when he is left with 20 MB of data transfer i.e has done total data transfer of 620 MB

Percentage Remaining data transfer usage: 20%

User1: Total Data transfer limit (as defined in Data transfer policy):

150 MB

User2: Total Data transfer limit (as defined in Data transfer policy):

640 MB

User1 will receive alert when he is left with 30 MB (20% of 150 MB) of data transfer i.e. has done data transfer of 120 MB

User2 will receive alert when he is left with 128 MB (20% of 640

MB) of data transfer i.e. has done data transfer of 512 MB

Cycle Data Transfer

(MB)

Specify remaining cycle data transfer usage when all the users should receive alert.

Cycle data transfer is the upper limit of total data transfer allowed to the user per cycle. User will be disconnected if the limit is reached. It is applicable the users to whom the cyclic data tanfer policies are applied.

E.g. Absolute Remaining cycle data transfer usage: 20 MB

User1: Cycle Total Data transfer limit (as defined in Data transfer policy): 150 MB

User2: Cycle Total Data transfer limit (as defined in Data transfer policy): 640 MB

User1 will receive alert when he is left with 20 MB of data transfer per cycle i.e has done data transfer of 130 MB

User2 will receive alert when he is left with 20 MB of data transfer per cycle i.e has done data transfer of 620 MB

Percentage Remaining cycle data transfer usage: 20%

User1: Cycle Total Data transfer limit (as defined in Data transfer policy): 150 MB

User2: Cycle Total Data transfer limit (as defined in Data transfer policy): 640 MB

User1 will receive alert when he is left with 30 MB (20% of 150 MB) of data transfer per cycle i.e. has done data transfer of 120 MB

User2 will receive alert when he is left with 128 MB (20% of 640

MB) of data transfer per cycle i.e. has done data transfer of 512 MB

Save details button Saves the data transfer alert configuration

Table - Customized Client Message screen elements

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List of Predefined messages

Messages Description/Reason

AlertMessageWithData

DeactiveUser

DisconnectbyAdmin

InvalidMachine

Someoneloggedin

Administrator has deactivated the User and the User will not be able to log on

When the administrator disconnects the user from the live users page

Message is sent if User tries to login from the IP address not assigned to him/her

Message is sent when User logs off successfully LoggedoffsuccessfulMsg

LoggedonsuccessfulMsg Message is sent when User logs on successfully

Loggedinfromsomewhereelse Message is sent if User has already logged in from other machine

MaxLoginLimit Message is sent if User has reached the maximum login limit

MultipleLoginnotallowed

NotAuthenticate

NotCurrentlyAllowed

Message is sent if User is not allowed multiple login

Message is sent if User name or password are incorrect

Message is sent if User is not permitted to access at this time

Access Time policy applied to the User account defines the allowed access time and not allowed access at any other time.

Message is sent if someone has already logged in on that particular machine

SurfingtimeExhausted transfer is equal to the configured value.

Value can be configured from Customize Client Messages page.

Refer to Client Messages for more details

Message is sent to the user when the remaining data transfer is equal to the configured value.

Value can be configured from Customize Client Messages page.

Refer to Client Messages for more details

SurfingtimeExpired

LiveIPinuse

Nmpoolexceedlimit

Message is sent when User is disconnected because his/her allotted surfing time is exhausted

The surfing time duration is the time in hours the User is allowed

Internet access that is defined in Surfing time policy. If hours are exhausted, User is not allowed to access

Administrator has temporarily deactivated the User and will not be able to log in because User surfing time policy has expired

Message is sent if connection is requesting a public IP Address from the server that is already in use

Message is sent if the maximum number of IP Addresses in the public Logon Pool at any given time has exceeded the limit

Table - List of predefined messages

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Client preferences

Use Client preference to specify

• which page to open every time user logs on to Cyberoam

• whether HTTP client log on page should pop up if user tries to surf without logging in

• port from which Web Administration Console can be accessed

• number of concurrent log on allowed

Select

System → Configure Client Settings → Customize Client preferences

Screen – Customized Client Preferences screen

Screen Elements Description

Open following site after client logs on to the server

URL Specify URL which is to be opened every time user logs on

Leave this field blank, if you do not want to open any specific page every time user logs in

Update button Updates configuration

HTTP Client

Pop up HTTP client

Update button

Whenever User tries to surf without logging, page with a message ‘Cyberoam Access Denied‘ displayed

If HTTP client pop up option is selected, User will get a

HTTP Client pop up along with the ‘Cyberoam Access

Denied' page.

Once User logs on successfully using the HTTP client, user will be able to surf the requested site.

Updates configuration

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Web Admin Console

Web Admin Console

Port

Specify Port number on which Web Admin Console is running

Update button

Number of Logins

Updates configuration

Allowed

Unlimited Login

Update button users

Allows unlimited concurrent logins

Updates configuration

Table – Customized Client Preferences screen elements

Note

The preferences set are applicable to all the users by default i.e. By default, all the preferences set will be applicable when the user is created. Refer to Create User, for customizing number of concurrent logins allowed to the particular user.

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Customize Access Deny messages

Use to customize Access deny message for:

• all web categories

• individual web category

• all file type categories

This customized message will be displayed when user tries to access the site which is not allowed.

1. Select

System → Configure → Customize Denied Message

2. Select category for which you want to customize access deny message

Select ‘All Web categories’ to display the same access deny message for all the web categories.

The message specified for ‘All Web Categories’ becomes the default message.

Select a particular category for which you want to display a different message

By default, the message specified for ‘All Web Categories’ is displayed.

Disable Use Default Message, if you want to display a different message for a particular category and modify the message

Select ‘All File type category’ to customize the access deny message for all the file type categories

3. In Denied Message, modify the message contents

4. Click Update to save if any changes are made

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Upload Corporate logo

Use to display your company’s logo in all the messages displayed to the user.

Cyberoam User Guide

1. Select

System → Configure → Customize Denied Message

2. In Top Bar, specify the image to be displayed at the top of the message page.

3. In the Bottom Bar, specify the image to be displayed at the bottom of the message page

4. Click Upload

Note

Dimension of Image should be 700 * 80 and jpg file only

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Customize Login message

Use to customize login page messages and client login links provided on login page.

Cyberoam User Guide

1. Select

System → Configure → Customize Login Message

2. Under Client Login Links, select Login Clients that you want to be displayed on Login page.

In the login page, download links are provided so that user can download the required login client. If you do not want user to download a particular login client, deselect the link

In the Login message box, specify the message to be displayed. You can further customize the message by using clientip address, category and URL

3. Enable Blink Message to display blinking message

4. Before saving the configuration, click Preview and see how message will be displayed to the user

5. Click Save to save the configuration

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HTTP Proxy Management

Proxy server is a kind of buffer between your computer and the internet resources you are accessing.

Proxy server accumulates and saves all those files that are most often requested by other Internet users in a ‘Cache’. The cache of a proxy server may already contain information you need by the time of your request, making it possible for the proxy to deliver it immediately. Therefore, proxy servers are able to improve the network performance by reducing the access time.

Cyberoam can also act as a HTTP proxy server. All visited static sites are cached on the Cyberoam server hard drive. The advantage of a cache server is that it will cache the static web pages once requested and serve them locally when requested next time.

Manage HTTP Proxy

Select

System → HTTP Proxy → Manage HTTP Proxy

Screen - Manage HTTP Proxy

Screen Elements Description

Server Status

Start button

Only if Current Status is ‘Stopped’

Stop button

Only if Current Status is ‘Running’

Restart button

Displays current status of Cache server

Click to start Cache server

Click to stop Cache server

Click to restart Cache server

Table - Manage HTTP Proxy screen elements

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Configure HTTP Proxy

Use to

• configure http proxy port

• configure trusted ports

Select

System → HTTP Proxy → Configure HTTP Proxy

Cyberoam User Guide

Screen - Configure HTTP Proxy

Screen Elements Description

HTTP Proxy Port Setting

HTTP Proxy port Specify proxy port to be used

Save button Click to save the port setting

HTTP Proxy Trusted Ports Setting

Save button

Cyberoam allows the access to those sites which are hosted on standard port only if deployed as HTTP proxy.

To allow access to the sites hosted on the non-standard ports, you have to define non-standard ports as trusted ports.

You can define individual port or range of ports for http and https protocols.

Click Add to define non-standard ports

Click to save the port setting

Table - Configure HTTP Proxy screen elements

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Manage Servers

Use Services tab to Start/Stop and Enable/Disable Autostart various configured servers. According to the requirement, one can Start, Stop, Enable or Disable the services.

Types of the servers available:

1. DHCP

2. Domain Name Server

3. Antivirus server

4. Antispam server

5. Cyberoam server

Select

System → Manage Services

Screen - Manage Services

Screen Elements Description

Service name

Status

Commands

Name of the server

Status of the respective server

Running

– if server is on

Stopped – if server is off

Starts or stops the respective servers

Enables or disables Autostart

Refer to Action table for details

Table - Manage Control Service screen elements

Action table

Button Usage

Start

Stop

Starts the Server whose status is ‘Stopped’

Stops the server whose status is ‘Started’

Enable Autostart Automatically starts the configured server with the startup of

Cyberoam server

Disables the Autostart process Disable Autostart

Restart

Only for Cyberoam server

Shutdown

Only for Cyberoam server

Restarts Cyberoam server

All the servers with ‘Enable Autostart’ will restart

Shuts down Cyberoam server and all the servers will be stopped

Table - Manage Control Service – Action

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Monitoring Bandwidth Usage

Bandwidth is the amount of data passing through a media over a period. In other words, it is the amount of data accessed by the Users. Each time the data is accessed – uploaded or downloaded, the amount is added to the total bandwidth. Because of the limited resource, it needs periodic monitoring.

Bandwidth usage graphical report allows Administrator to monitor the amount of data uploaded or downloaded by the Users. Administrator can use this information to help determine:

•

Whether to increase or decrease the bandwidth limit?

•

Whether all the gateways are utilized optimally?

•

Which gateway is underutilized?

•

What type of traffic is consuming the majority of the Bandwidth?

•

Which inbound/ outbound traffic has consumed the most Bandwidth in the last week/month?

Select

System → View Bandwidth usage

Screen – View Bandwidth Usage

Screen Elements Description

Bandwidth report

Graph type Generates graph

Select any one

Gateway wise – Displays list of Gateways defined, click the Gateway whose data transfer report is to be generated

Logon Pool wise – Displays list of Logon Pools defined, click the Logon

Pool whose data transfer report is to be generated

Total – Generates total (all gateways and Logon Pools) data transfer report. Also generates Live user report

Gatewaywise breakup - Generates total (all gateways) data transfer report.

Graph period Generates graph based on time interval selected

Click Graph period to select

Table - Bandwidth usage screen elements

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It generates eight types of graphical reports:

1. Live users - Graph shows time and live users connected to Internet. In addition, shows minimum, maximum and average no. of users connected during the selected graph period. This will help in knowing the peak hour of the day.

X axis – Hours

Y axis – No. of users

Peak hour – Maximum no. of live users

Screen - Bandwidth usage - Live Users graph

2. Total data transfer – Graph shows total data transfer (upload + download) during the day. In addition, shows minimum, maximum and average data transfer.

X axis – Hours

Y-axis – Total data transfer (upload + download) in KB/Second

Maximum data transfer

Minimum data

Screen - Bandwidth usage - Total Data transfer graph

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3. Composite data transfer – Combined graph of Upload & Download data transfer. Colors differentiate upload & download data traffic. In addition, shows the minimum, maximum and average data transfer for upload & download individually

X axis – Hours

Y-axis – Upload + Download in Bits/Second

Orange Color - Upload traffic

Blue Color – Download traffic

Screen - Bandwidth usage - Composite Data transfer graph

4. Download data transfer – Graph shows only download traffic during the day. In addition, shows the minimum, maximum and average download data transfer.

X axis – Hours

Y-axis – Download data transfer in Bits/Second

Screen - Bandwidth usage - Download Data transfer graph

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5. Upload data transfer - Graph shows only upload traffic during the day. In addition, shows minimum, maximum and average upload data transfer.

X axis – Hours

Y-axis – Upload data transfer in Bits/Second

Screen - Bandwidth usage - Upload Data transfer graph

6. Integrated total data transfer for all Gateways – Combined graph of total (Upload + Download) data transfer for all the gateways. Colors differentiate gateways. In addition, shows the minimum, maximum and average data transfer of individual gateway

X axis – Hours

Y-axis – Total (Upload + Download) data transfer in Bits/Second

Orange Color – Gateway1

Blue Color – Gateway2

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7. Integrated Download data transfer of all Gateways – Graph shows only the download traffic of all the gateways during the day. In addition, shows the minimum, maximum and average download data transfer.

X axis – Hours

Y-axis – Download data transfer in Bits/Second

Orange Color – Gateway1

Blue Color – Gateway2

8. Integrated Upload data transfer for all the Gateways - Graph shows only the upload traffic of all the gateways during the day. In addition, shows minimum, maximum and average upload data transfer.

X axis – Hours

Y-axis – Upload data transfer in Bits/Second

Orange Color – Gateway1

Blue Color – Gateway2

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Migrate Users

Cyberoam provides a facility to migrate the existing users from PDC or LDAP server. Alternately, you can also import user definition from an external file (CSV format file).

If you do not want to migrate users, configure for Automatic User creation. This reduces Administrator’s burden of creating the same users again in Cyberoam.

Migration from PDC server

All the migrated users will be created under Group type – ‘Normal’ and default policies will be applied.

Administrator can change the assigned group or status at the time of migration or later.

After migration, Username will be set as password in Cyberoam.

Select

User Æ Migrate Users to open migration page

Step 1: Click Download User Migration Utility link

Screen - Download User Migration Utility

Step 2: Opens the File Download window and prompts to run or save the utility. Select the appropriate option and click OK button

Screen - Save User Migration Utility

Step 3: Opens a new browser window and prompts for the login. Provide the administrator username and

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Step 4: On successful authentication, following screen will be shown. Upload the specified file.

Screen – Upload downloaded User Migration Utility

Step 5: Change the group or status of the user at this stage, if required. To migrate all the users, click

Select All or select the individual users and click Migrate Users.

Note

After migration, for Cyberoam login password will be same as the username

Once the users are migrated, configure for single sign on login utility.The configuration is required to be done on the Cyberoam server.

Migration from External file

Instead of creating user again in Cyberoam, if you already have User details in a CSV file then you can upload CSV file.

CSV file should be in the following format:

1. Header (first) row should contain field names. Format of header row:

Compulsory first field: username

Optional fields in any order: password, name, groupname

2. Subsequent rows should contain values corresponding to the each field in header row

3. Number of fields in each row should be same as in the header row

4. Error will be displayed if data is not provided for any field specified in the header

5. Blank rows will be ignored

6. If password field is not included in the header row then it will set same as username

7. If name field is not included in the header row then it will set same as username

8. If groupname is not included in the header row, administrator will be able to configure group at the time of migration

Step 1 Upload CSV file

Select

System Æ Migrate User to open migration page

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Screen – Upload CVS file

Step 2 Change Group or Active status of user at this stage, if required. To migrate all the users, click

Select All or select the individual users and click Migrate Users.

Screen - Register migrated users from External file

If migration is successful, Manage Active User page will be displayed with all the migrated users as

Active users.

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Customization

Schedule

Schedule defines a time schedule for applying firewall rule or Internet Access policy i.e. used to control when firewall rules or Internet Access policies are active or inactive.

Types of Schedules:

• Recurring – use to create policies that are effective only at specified times of the day or on specified days of the week.

• One-time - use to create firewall rules/policies that are effective once for the period of time specified in the schedule.

Define Schedule

Select

Firewall Æ Schedule Æ Define Schedule to open define schedule page

Screen - Define One Time Schedule

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Screen Elements Description

Schedule details

Name

Schedule Type

Specify schedule name. Choose a name that best describes schedule

Specify type of schedule

Recurring – applied at specified times of the day or on specified days of the week

One time – applied only once for the period of time specified in the schedule

Start time & Stop Defines start and stop time for the schedule time

(only if

Schedule Type is

Start & stop time cannot be same

‘One Time’)

Description Specify full description of schedule

Allows maximum of 250 characters

Can be any combination of A – Z, a – z, ‘_’, 0 - 9

Create button Creates schedule

Refer to Add Schedule Entry details to add time details

Table - Define Schedule screen elements

Add Schedule Entry details

Select

Firewall Æ Schedule Æ Manage Schedule to view the list of schedule and click the

Schedule name in which the schedule entry details is to be added.

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Screen – Add Schedule Entry details

Screen Elements

Schedule Entry

Description

Start time & Stop time Defines the access hours/duration

Start & stop time cannot be same button

Cancel button weekday to the schedule

Cancels the current operation

Table – Add Schedule Entry details screen elements

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Manage Schedule

Use to modify:

1. Schedule Name

2. Description

3. Add Schedule Entry details

4. Delete Schedule Entry details

Select

Firewall Æ Schedule Æ Manage Schedule and click Schedule name to be updated

Screen - Manage Schedule

Screen Elements Description

Schedule details

Schedule name

Schedule description

Schedule Entry

Add button

Delete button

Save button

Cancel button

Displays schedule name, modify if required

Displays schedule description, modify if required

Allows to add the schedule entry details

Refer to ‘Add Schedule Entry details’ for more details

Allows to delete the schedule entry details

Refer to ‘Delete Schedule Entry details’ for more details

Saves schedule

Cancels the current operation and returns to Manage

Schedule page

Table - Manage Schedule screen elements

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Delete Schedule Entry details

Screen – Delete Schedule Entry details

Screen Elements Description

Del

Select All

Delete button

Select Schedule Entry detail to be deleted

Click Del to select Schedule Entry details

More than one Schedule Entry details can also be selected

Selects all the Schedule Entry details

Click Select All to select all the Schedule Entry details

Deletes the selected Schedule Entry detail(s)

Table - Delete Schedule Entry details screen elements

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Delete Schedule

Select

Firewall Æ Schedule Æ Manage Schedule to view the list of Schedules

Screen - Delete Schedule

Screen Elements

Del

Select All

Delete button

Description

Select schedule to be deleted

Click Del to select schedule

More than one schedule can also be selected

Selects all the schedules

Click Select All to select all the schedules

Deletes the selected schedule(s)

Table - Delete Schedule screen elements

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Services

Services represent types of Internet data transmitted via particular protocols or applications.

Protect your network by configuring firewall rules to

• block services for specific zone

• limit some or all users from accessing certain services

• allow only specific user to communicate using specific service

Cyberoam provides several standard services and allows creating:

• Customized service definitions

• Firewall rule for customized service definitions

Define Custom Service

Select

Firewall Æ Services Æ Create to open the create page

Screen - Define Custom Service

Screen Elements Description

Create Service

Service Name

Select Protocol

Description

Create button

Cancel button

Specify service name

Select the type of protocol

For IP - Select Protocol No.

For TCP - Specify Source and Destination port

For UDP - Specify Source and Destination port

For ICMP – Select ICMP Type and Code

Specify service description

Creates a new service

Cancels the current operation and returns Manage Service

Table – Define Custom Service screen elements

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Manage Custom Service

Use to modify:

1. Description

2. Add Protocol details

3. Delete Protocol details

Select

Firewall Æ Services Æ Manage to view the list of custom services. Click service to be modified

Screen - Update Custom Service

Screen Elements Description

Custom Service

Service Name

Description

Protocol Details

Add button

Delete button

Save button

Cancel button

Displays service name

Displays description, modify if required

Allows to add protocol details

Click to add

Select protocol

For IP - Select Protocol No.

For TCP - Specify Source and Destination port

For UDP - Specify Source and Destination port

For ICMP – Select ICMP Type and Code

Click Add

Allows to delete protocol details

Click to delete against the protocol details to be deleted

Click Delete

Updates the modified details

Cancels the current operation

Table - Update Custom Service screen elements

191

Delete Custom Service

Select

Firewall Æ services Æ Manage to view the list of services.

Cyberoam User Guide

Screen - Delete Custom Service

Screen Elements Description

Del

Select All

Delete button

Select the Service for deletion

More than one services can be selected

Click to select

Allows to select all the services for deletion

Click to select

Deletes all the selected service(s)

Click to delete

Table - Delete Custom Service screen elements

Note

Default Services cannot be deleted

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Create Service Group

Service Group is the grouping of services. Custom and default services can be grouped in a single group.

Use to configure firewall rules to

• block group of services for specific zone

• limit some or all users from accessing group of services

• allow only specific user to communicate using group of service

Select

Firewall Æ Service Group Æ Create to open the create page

Screen – Create Service Group screen

Screen Elements Description

Create Service Group

Service Group Name

Select Service

Description

Create button

Specify service group name

Select the services to be grouped.

‘Available Services’ column displays the services that can be grouped

Using right arrow button move all the services that are to be grouped in the ‘Member Services’ list

‘Member Services’ column displays the services that will be grouped

Specify group description

Creates a new service group

Cancels the current operation and returns Manage

Service Group page

Table – Create Service Group screen elements

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Update Service Group

Select

Firewall Æ Service Group Æ Manage to view the list of groups created. Click the group to be modified

Screen – Edit Service Group

Screen Elements Description

Edit Service Group

Service Group Name

Select Service

Description

Save button

Displays service group name

Displays grouped services

‘Available Services’ column displays the services that can be grouped

Using right arrow button move all the services that are to be grouped in the ‘Member Services’ list

‘Member Services’ column displays the services that will be grouped

Displays group description, modify if required

Saves the modified details

Cancels the current operation and returns Manage

Service Group page

Table – Edit Service Group screen elements

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Delete Service Group

Select

Firewall Æ Service Group Æ Manage to view the list of groups created.

Screen – Delete Service Group

Screen Elements

Del

Select All

Delete button

Description

Select the group for deletion

More than one groups can be selected

Click to select

Allows to select all the groups for deletion

Click to select

Deletes all the selected group(s)

Click to delete

Table – Delete Service Group

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Web Category

Web category is the grouping of Domains and Keywords used for Internet site filtering. Domains and any

URL containing the keywords defined in the Web category will be blocked.

Each category is grouped according to the type of sites. Categories are grouped into four types and specifies whether accessing sited specified those categories is considered as productive or not:

• Neutral

• Productive

• Non-working

• Un-healthy

For your convenience, Cyberoam provides a database of default Web categories. You can use these or even create new web categories to suit your needs. To use the default web categories, the subscription module Web and Application Filter should be registered.

Depending on the organization requirement, allow or deny access to the categories with the help of policies by groups, individual user, time of day, and many other criteria.

Custom web category is given priority over default category while allowing/restricting the access.

Search URL

Use Search URL to search whether the URL is categorized or not. It searches the specified URL and displays Category name under which the URL is categorized and category description.

When a custom category is created with a domain/URL which is already categorized in default category then the custom category overrides the default category and the search result displays custom category name and not the default category name.

Select

Categories Æ Web Category Æ Search URL

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Screen – Search URL

Manage Default Web Category

Default Web categories are available for use only if ‘Web and Application Filter’ subscription module is registered. Database of web categories is constantly updated by Cyberoam.

If the module is not registered, page is displayed with the message ‘Web and Application Filter module is not registered’. See Register Add on Modules for registering Web and Application Filter module. Module can also be registered as ‘Demo’ version if you have yet not purchased but will expire after 15 days of registeration.

Once the module is registered, the default categories can be used in Internet Access for filtering.

Select

Categories Æ Web Category Æ Manage Default to view list of default Web Categories

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Screen - Manage Default Web Category

Note

Default Web categories cannot be modified or deleted.

Custom web category is given the priority over the default category while allowing/restricting access.

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Create Custom Web category

Select

Categories Æ Web Category Æ Create Custom to open create page

Screen - Create Custom Web Category

Screen Elements Description

Create Custom Web Category

Name Specify Web category name

Description

Category type

Specify full description

Categories are grouped into four types and specifies whether accessing sites specified in those categories is considered as Neutral,

Productive, Non-working or Un-healthy

Select category type

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Create button Creates a new custom Web Category. Web Category configuration is incomplete until domain names or keywords are attached

Domain Management

Add button Use to define domains for the web category. Depending on the user’s

Internet access policy, accessing specified domain(s) will be allowed or denied.

Click to add

Refer to Add Domain(s) for more details

Keywords Management

Add button Use to define keywords for the web category. Depending on the user’s

Internet access policy, accessing sites with the specified keyword(s) will be allowed or denied.

Click to add

Refer to Add Keyword(s) for details

Update button

Cancel button

Saves the web category

Cancels the current operation and returns to View Web Category page

Table - Create Web Category screen elements

Note

Custom category name cannot be same as default category name.

Add Domain

Screen - Add Domain

Screen Elements Description

Domains Management

Domains Specify domains for the category. Depending upon the Internet access policy and schedule strategy any site falling under the specified domain will be allowed or blocked access.

Add Domain button Assigns domains to the web category

Cancel button Cancels the current operation

Table - Add Domain screen elements

201

Note

Domains can be added at the time of creation of web category or whenever required.

Add Keyword

Cyberoam User Guide

Screen - Add keyword

Screen Elements Description

Keywords Management

Keywords Specify domains for the category. Depending on the Internet access policy and schedule strategy any site falling under the specified domain will be allowed or blocked access

Add button

Cancel button

Assigns keywords to the Web Category

Cancels the current operation

Table - Add keyword screen elements

Note

Keywords can be added at the time of creation of web category or whenever required.

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Manage Custom Web Category

Use to modify:

1. Description

2. Add Domains

3. Delete Domains

4. Add Keywords

5. Delete Keywords

Select

Categories Æ Web Category Æ Manage Custom to view the list of Web categories and click Web Category to be modified

Screen - Manage Custom Web category

Screen Elements Description

Update Custom Web Category

Name Displays name of the web category, modify if required

Category type

Domain Management

Add button Allows to add domain name(s) to the web category

Click to add

Refer to Add Domains for details

Delete button

Categories are grouped into four types and specifies whether accessing sites specified in those categories is considered as Neutral, Productive,

Non-working or Un-healthy

Select category type

Allows to remove domain name(s) from the web category

Click to remove

Refer to Delete Domains for details

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Keywords Management

Add button

Delete button

Update button

Cancel button

Allows to add keyword(s) to the web category

Click to add

Refer to Add Keywords for details

Allows to remove keywords from the web category

Click to remove

Refer to Delete Keywords for details

Modifies and saves the updated details

Click to Update

Cancels the current operation and returns to the Manage Custom Web

Category page

Table - Update Custom Web category screen elements

Delete Domain

Screen – Delete Domain

Screen Elements Description

Select

Select All button

Delete button

Click all the domains required to be removed

Allows to select all the domains for deletion

Click Select All to select all domains

Remove(s) domains from the web category

Click to remove

Table – Delete Domain screen elements

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Delete Keyword

Screen - Delete keyword

Screen Elements Description

Select

Select All button

Delete button

Click all the keywords required to be removed

Allows to select all the keywords for deletion

Click Select All to select all keywords

Remove(s) keywords from the web category

Click to remove

Table - Delete keywords screen elements

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Delete Web Category

Prerequisite

• Not attached to any Policy

Select

Categories Æ Web Category Æ Manage Custom to view the list of Web Categories.

Screen - Delete Custom Web Category

Screen Elements Description

Del

Select All

Delete button

Select web category to be deleted

More than one web category can be selected

Click to select

Allows to select all the web categories for deletion

Click to select

Deletes all the selected web categories

Click to delete

Table - Delete Custom Web Category screen elements

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File Type Category

File type is a grouping of file extensions. Cyberoam allows filtering Internet content based on file extension. For example, you can restrict access to particular types of files from sites within an otherwisepermitted category.

For your convenience, Cyberoam provides several default File Types categories. You can use these or even create new categories to suit your needs.

Depending on the organization requirement, allow or deny access to the categories with the help of policies by groups, individual user, time of day, and many other criteria.

Manage Default File Type Category

Cyberoam provides five default File Type categories which cannot be modified or deleted.

Select

Categories Æ File Type Category Æ Manage Default to view the list of default File

Type Categories. Click the Category to view extensions included in the Category.

Scre en –

Man age

Cust om

File

Typ e

Cate gory

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Create Custom File Type Category

Select

Categories Æ File Type Category Æ Create Custom to open the create page

Screen - Create Custom File Type Category

Screen Elements Description

Custom File Type details

Name

File Extensions

Assign name to File Type Category

Specify file extensions to be included in the File Type

Manage Custom File Type Category

Use to modify:

1. File Extensions

2. Description

Select

Categories Æ File Type Category Æ Manage Custom to view the list of File Type

Categories and click File Type Category to be modified.

Screen - Manage Custom File Type Category

Screen Elements Description

Update Custom File Type Category

Name Displays name of the File Type Category, modify if necessary

File Extensions Displays file extension(s) added to the Category, modify if required

Description

Update button

Cancel button

Displays description of Category

Modifies and saves the updated details

Click to Update

Cancels the current operation and returns to the Manage Custom

File Type Category page

Screen - Manage Custom File Type Category

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Delete Custom File Type Category

Prerequisite

• Not attached to any Policy

Select

Categories Æ File Type Category Æ Manage Custom to view the list of File Type

Categories created

Screen - Delete Custom File Type Category

Screen Elements Description

Del

Select All button

Delete button

Click all the File Types required to be deleted

Allows to select all the File Types for deletion

Click Select All to select all File Types

Delete(s) the File Type Category

Click to delete

Table - Delete Custom File Type screen elements

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Application Protocol Category

Application Protocol Category is the grouping of Application Protocols used for filtering Internet content.

You can also filter Internet requests based on protocols or applications other than HTTP, HTTPS or FTP, for example those used for instant messaging, file sharing, file transfer, mail, and various other network operations.

For your convenience, Cyberoam provides a database of default Application Protocol categories. To use the default Application Protocol categories, the subscription module ‘Web and Application Filter’ should be registered.

You can also create:

• Customized Application protocol category, if required

• Firewall rule based on customized Application protocol category

Manage Default Application Protocol Category

Default Application protocol categories are available for use only if ‘Web and Application Filter’ subscription module is registered. Database of protocol category is constantly updated by Cyberoam.

If the module is not registered, page is displayed with the message ‘Web and Application Filter’ module is not registered.

See Register Add on Modules for registering Web and Application Filter module. Module can also be registered as ‘Demo’ version if you have yet not purchased but will expire after 15 days of registeration.

Once the module is registered, the default protocol categories can be used in Internet Access for filtering.

Default Application protocol category cannot be modified or deleted.

Select

Categories Æ Application Protocol CategoryÆ Manage Default to view the list of default Application protocols Categories

Screen - Manage Default Application Protocol Category

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Create Custom Application Protocol Category

Select

Categories Æ Application Protocol Category Æ Create Custom to open the create page

Screen - Create Custom Application Protocol Category

Screen Elements Description

Custom Application Protocol Category

Name Specify name to Application Protocol Category

Description

Create button

Specify full description

Creates a new custom Application Protocol Category

Application Protocol details

Add button Use to assign application protocols to Category for blocking.

Select application protocol you want to include in a Category.

Cyberoam gives access to the Category based on the

Schedule.

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Update button

Cancel button

Allows to add application protocol(s) to Category

Click to add

Refer to Add Custom Application Protocol details for more details

Saves Application Protocol Category

Cancels the current operation and returns to View Custom

Application Protocol Category page

Table – Create Custom Application Category screen elements

Note

Custom category name cannot be same as default category name.

Add Custom Application Protocol Details

Screen – Add Custom Application Protocol Category details

Screen Elements Description

Custom Application Protocol details

Application Select Application Protocols that are to be grouped in the

Category.

Custom and Default both can be grouped in a single

Application Protocol Category

Address

Add button

Cancel button

Groups the application protocols in the Category

Cancels the current operation

Table – Add Custom Application Protocol Category details

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Manage Custom Application Protocol Category

Use to modify:

1. Description

2. Add Application Protocol details

3. Delete Application Protocol details

Select

Categories Æ Application Protocol Category Æ Manage Custom to view the list of custom Application Protocol Categories. Click Application Protocol Category to be modified.

Screen – Manage Custom Application Protocol Category

Screen Elements Description

Update Custom Application Protocol Category

Name Displays name of Application Protocol Category, modify if necessary

Application Protocol Details

Add button

Delete button

Allows to add Application Protocol(s) to Category

Click to add

Refer to Add Custom Application Protocols for details

Allows to remove Application Protocol(s) from Category

Click to remove

Refer to Delete Custom Application Protocol for details

Update button

Cancel button

Modifies and saves the updated details

Click to Update

Cancels the current operation and returns to the Manage Custom

Application Protocol Category page

Table – Manage Custom Application Protocol Category screen elements

214

Delete Custom Application Protocol Category details

Cyberoam User Guide

Screen – Delete Application Protocol Category details

Screen Elements Description

Del

Select All button

Delete button

Click Application Protocol(s) required to be deleted

Allows to select all Application Protocol(s) for deletion

Click Select All to select all Application

Protocol(s)

Delete(s) Application Protocol(s)

Click to delete

Table – Delete Application Protocol Category screen elements

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Delete Custom Application Protocol Category

Prerequisite

• Not attached to any Policy

Select

Categories Æ Application Protocol Category Æ Manage Custom to view the list of

Application Protocol Categories created

Screen - Delete Custom Application Protocol Category

Screen Elements Description

Del

Select All

Delete button

Select Category to be deleted

More than one Category can be selected

Click to select

Allows to select all the Categories for deletion

Click to select

Deletes all the selected Categories

Click to delete

Table - Delete Custom Application Protocol Category screen elements

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Access Control

Use Local ACLs to limit the Administrative access to the following Cyberoam services from

LAN/WAN/DMZ:

• Admin Services

• Authentication Services

• Proxy Services

• Network Services

Default Access Control configuration

When Cyberoam is connected and powered up for the first time, it will have a default Access configuration as specified below:

Admin Services

HTTPS (TCP port 443) and SSH (TCP port 22) services will be open for administrative functions for LAN zone

Authentication Services

Cyberoam (UDP port 6060) and HTTP Authentication (TCP port 8090) will be open for User

Authentication Services for LAN zone. User Authentication Services are not required for any of the Administrative functions but required to apply user based internet surfing, bandwidth and data transfer restrictions.

Customize Access Control configuration

Use access control to limit the access to Cyberoam for administrative purposes from the specific authenticated/trusted networks only. You can also limit access to administrative services within the specific authenticated/trusted network.

Select

Firewall Æ Local ACL

Screen – Access Configuration

Screen Elements Description

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Admin Services

Enable/disable access to Cyberoam using following service from the specified zone and network:

• HTTP

• HTTPS

• Telnet

Authentication Services

Enable/disable following service from the specified zone and network:

• Cyberoam

• HTTP

Proxy Services

Enable/disable HTTP service from the specified zone and network

Network Services

Enable/disable following service from the specified zone and network:

• DNS

• ICMP

Update button

Add button

Saves configuration

Allows to add the trusted networks from which the above specified services will be allowed/disallowed

Click Add to add network details

Specify Network IP address and Zone

Click Add

Table – Access Configuration screen elements

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Product Licensing & Updates

Product Version information

Check which version of the Cyberoam is installed on your computer, and determine the appliance key.

Click Cyberoam icon (on the rightmost corner of the screen) to get the information.

Screen – About Cyberoam

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Upgrade Cyberoam

Cyberoam provides two types of upgrades:

• Automatic – Correction to any critical software errors, performance improvement or changes in system behavior leads to automatic upgrade of Cyberoam without manual intervention or notification.

• Manual – Manual upgrades requires human intervention.

Automatic Upgrade

By default, AutoUpgrade mode is ON. It is possible to disable the automatic upgrades. Follow the procedure to disable the AutoUpgrade mode:

1. Log on to Telnet Console

2. Go to option 4 Cyberoam Console

3. At the prompt, type the command, cyberoam autoupgrade off

Manual Upgrade

Step 1. Check for Upgrades

Press F10 to go to Dashboard from any of the screens.

Under the Installation Information section, click Check for Upgrades

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Page displays the list of available upgrades and the upgrade details like release date and size. Order specifies the sequence in which Cyberoam should be upgraded.

Step 2. Download Upgrade

Click Download against the version to be downloaded and follow the on screen instructions to save the upgrade file.

Step 3. Upload downloaded version to Cyberoam

Select

Help Æ Upload Upgrade

Type the file name with full path or select using ‘Browse’ and click Upload

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Screen - Upload Upgrade version

Step 4. Upgrade

Once the upgrade file is uploaded successfully, log on to Console to upgrade the version.

Log on to Cyberoam Telnet Console.

Type ‘6’ to upgrade from the Main menu and follow the on-screen instructions.

Successful message will displayed if upgraded successfully.

Repeat above steps if more than one upgrade is available. If more than one upgrade is available, please upgrade in the same sequence as displayed on the Available Upgrades page.

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Licensing

You need a customer account to

• register your Cyberoam appliance

• avail 8 X 5 support

• register subscription modules

• subscribe for free 30-days Trial subscription

Select

Help Æ Licensing to view the list of subscription modules. Screen shows licensing status of

Appliances and subscription modules along with the subscription expiry date if subscribed.

Screen – Licensing

Status - ‘Registered’ – Appliance registered

Status - ‘Unregistered’ – Appliance not registered

Status - ‘Subscribed’ - Module subscribed

Status - ‘Unsubscribed’ - Module not subscribed

Status - ‘Trial’ - Trial subscription

Status - ‘Expired’ - Subscription expired

223

Create Customer account and register appliance

Select

Help Æ Licensing and click Register against your appliance name.

Cyberoam User Guide

You need to create a customer account to register appliance. If you have already created an account, type your username and password to register appliance and click register

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If you have not created account, fill in the form to create your customer account and register appliance.

Screen – Registration

Screen Elements Description

Appliance Registration form

Appliance key Displays Appliance key

Appliance Model No.

Email ID

Displays Appliance model number

Specify email ID

Account will be created with this id and will be username for customer my account.

Password Specify password for your account and retype to confirm.

Remember to choose a password that is easy for you to remember but hard for others to guess.

Company name Specify company name under whose name appliance is to be registered

Cannot be modified

Specify name of the contact person in the company Contact person

Address, City, State, Specify complete address of the company

Country, Zip, Phone,

Fax

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Secret Question and Question and answer related to your password

Answer

This question will be mailed to the customer in case he forgets his password.

If customer’s reply to the question matches the answer, new password will be mailed at his email id.

External Proxy Server Information

Configure for proxy server if HTTP Proxy Server is used to connect to Web

Proxy Server

Proxy Port

Specify HTTP proxy server setting (name or IP address) to connect to Cyberoam registration server

Specify port number if proxy server is running on the port than other than the default port (80)

Password

Subscribe Add-on Modules

server (if configured)

This process will create user account and register the appliance

Table - Registration screen elements

Cyberoam includes following add-on modules, which are not included in basic package:

• Intrusion Detection and Prevention

• Gateway Anti Virus

• Gateway Anti Spam

• Web and Application Filter

Customer has to procure a different license and subscribe for using any of the add-on modules. You can also subscribe for the 30-days free Trial subscription of any of the add-on modules.

Prerequisite

• Account registered

Select

Help Æ Licensing and click Subscribe against the module to be subscribed.

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Screen – Subscribe Add-on Module

Screen – Subscribe Trial Add-on Module

Screen Elements Description

Subscribe

Appliance key

Appliance Model No.

Displays Appliance key

Displays Appliance model number

Module

Registered Email ID and

Password

Displays module name to be subscribed

Specify email ID and password of your registered account

Subscription Key

(Only if you have

Specify subscription key of the module obtained from Sales person purchased the module)

External Proxy Server Information

Configure for proxy server if HTTP Proxy Server is used to connect to Web

Proxy Server

Proxy Port

Specify HTTP proxy server setting (name or IP address) to connect to Cyberoam registration server

Specify port number if proxy server is running on the port than other than the default port (80)

Password

Subscribe/Trial button server (if configured)

Registers the specified module

Table – Subscribe Add-on Module

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Download

Clients

Cyberoam Client supports Users using following platforms:

Windows Enables Users using Windows Operating System to log-on to Cyberoam Server

Linux Enables Users using Linux Operating System to log-on to Cyberoam server

HTTP Enables Users using any other Operating System than Windows & Linux to log-on to Cyberoam

Server

Single Sign on Client Enables Windows-migrated Users to log on to Cyberoam using Windows

Username and password.

Single Sign on Client Auto Setup Download the setup.

Depending on the requirement, download the Cyberoam Client.

Select

Help Æ Downloads to download Cyberoam Client

Screen – Download Clients

228

Documentation

Select

Help Æ Guides to download various guides

Cyberoam User Guide

Screen – Download Cyberoam Guides

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Cyberoam User Guide

Appendix A – Audit Log

Audit logs are an important part of any secure system that provides an invaluable view into the current and past state of almost any type of complex system, and they need to be carefully designed in order to give a faithful representation of system activity.

Cyberoam Audit log can identify what action was taken by whom and when. The existence of such logs can be used to enforce correct user behavior, by holding users accountable for their actions as recorded in the audit log.

An audit log is the simplest, yet also one of the most effective forms of tracking temporal information. The idea is that any time something significant happens you write some record indicating what happened and when it happened.

Audit logs can be accessed in two ways:

1. Log on to Cyberoam Web Admin Console and click Reports to open the reports page in a new window

Screen - Reports

2. Log on to Reports, click on the Reports link to open the reports login page in a new window

Screen – Reports Login

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Viewing Log details

Tailor the report by setting filters on data by arbitrary date range. Use the Calendar to select the date range of the report.

Screen – Audit Log report

Screen – Sample Audit Log Report

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Audit Log Components

Entity – Cyberoam Component through which the event was generated/Audit Resource Type

Entity Name – Unique Identifier of Entity

Action – Operation requested by entity/Audit Action

Action By – User who initiated the action/Accessor name

Action Status – Action result/Audit Outcome

Entity

Report GUI

Entity Name Action

Action By

Action

Status

Message

<username> Successful -

Address

Explanation

Report GUI Login <username> Failed Wrong username or address> password

<IP

Report GUI by User

<username> was successful

Report GUI by User

<username> was not successful because of wrong username and password

Management

GUI address>

Management

GUI

Management

GUI

<username> Failed

User not found <IP address>

User has no <IP previllege of address>

Administration

Management GUI by

User <username> was successful

Management GUI by

User <username> was not successful because system did not find the User

Management GUI by

User <username> was not successful as user does not have administrative privileges

Configuration

Wizard address> request to start

Configuration Wizard was successful

Configuration

Wizard address>

System

SSh

SSh telnet

Started <username> Successful Cyberoam-

System

Started

<IP address> authentication <username> Successful User admin, <IP coming from address>

192.168.1.241, authenticated. authentication <username> Failed Login Attempt

192.168.1.241 by user root

<IP authentication <username> Failed Password authentication failed. Login to account hello not allowed or account nonexistent

<IP address> authentication <username> Successful Login <IP request to close

Configuration Wizard was successful

Cyberoam was successfully started by the User <username>

<username> trying to log on from <ip address> using SSH client was successfully authenticated

Authentication of

<username> trying to log on from <ip address> using SSH client was not successful

Log on to account

<username> using

SSH client was not successful

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Host

HostGroup telnet console console console

Firewall

Firewall Rule <firewall rule id> e.g. 7

Firewall Rule <firewall rule id> e.g. 6

Firewall Rule <firewall rule id> e.g. 21

Successful address> through Telnet by User

<username> was successful authentication authentication <username> Successful Login authentication <username> Successful Login authentication

Started

<username> Failed

System

Failed

Successful

Authentication

Failure

Successful

Authentication

Failure

<IP address> ttyS0 Login attempt to

Console using

Console Interface via remote login utility by

User <username> was successful tty1

Authentication of

<username> trying to log on remotely through Telnet was not successful

Console via direct

Console connection by

User <username> was successful

Console by User

<username> was not successful

Firewall subsystem started successfully without any error address> rule id> was created successfully by user

<username> address> address> rule id> was updated successfully by user

<username> rule id> was updated successfully by user

Firewall Rule <firewall rule id> e.g. 10

Host N/A Delete <username> Failed - address>

<IP address> rule id> was deleted successfully by user

Request to delete Host by user <username> was not successful

<host name> e.g.

192.168.1.68,

#Port D

<host name> e.g.

192.168.1.66,

#Port D

<host group name> e.g. mkt group address> address> address> was deleted successfully by user

<username> was added successfully by user

<username> group name>

was deleted successfully by user

HostGroup

Service

<host group name> e.g. sys group

<host group name> e.g.

Trainee

<service name> e.g. vypress chat address> group name>

was updated successfully by user

<username> address> group name>

was updated successfully by user

<username> address> name>

was deleted successfully by user

233

Service <service name> e.g. vypress chat

Service <service name > e.g. vypress chat

ServiceGroup <service group name

> e.g.

Intranet chat

ServiceGroup <service group name

> e.g.

Intranet chat

ServiceGroup <service group name

> e.g.

Intranet chat

SNAT Policy <policy name>

DNAT Policy <policy name>

Schedule <schedule name>

Schedule

Schedule

Detail

Local ACLs Local ACLs Update

DoS Bypass DoS Bypass Delete

<username> Successful -

Cyberoam User Guide address> name> was updated successfully by user

<username> address> name>

was inserted successfully by user

<username> address> <service group name

was inserted successfully by user

<username> address> <service group name

was updated successfully by user

<username> address> <service group name

was deleted successfully by address> name> was inserted successfully by user

<username> address> name> was updated successfully by user

<username> address> name> was deleted successfully by user

<username> address> name> was inserted successfully by user

<username> address> name> was updated successfully by user

<username> address> name> was deleted successfully by user

<username> address> name> was inserted successfully by user

<username> address> name> was updated successfully by user

<username> address> name> was deleted successfully by user

<username> address>

Schedule <schedule name> was inserted successfully by user

Local ACL was updated successfully by user <username>

DoS Bypass rule deleted successfully

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Cyberoam User Guide

DoS Bypass DoS Bypass Insert

DoS Settings DoS Settings Update

<username> Successful -

DoS Bypass rule inserted successfully by user <username>

DoS settings updated successfully by user <username>

Online

Registraion

Upload

Version

Date

Version

Update <username> Successful System time changed from

2006-06-19

23:15:50 IST to 2006-07-19

23:15:03 IST

Apart from the tabular format, Cyberoam allows to view the log details in: address>

<IP address> successfully registered

Appliance/Subscription module(s) through

Online Registration

User <username> successfully uploaded the version

Request to update the

Date from Console by

User <username> was successful

• Printable format Click

to open a new window and display the report in the printer friendly format. Report can be printed from File -> Print.

• Export as CSV (Comma Separated Value) Click

to export and save the report in CSV format. Report can be very easily exported to MS Excel and all the Excel functionalities can be used to analyze the data.

235

Cyberoam User Guide

Appendix B – Network Traffic Log Fields

Cyberoam provides extensive logging capabilities for traffic, system and network protection functions.

Detailed log information and reports provide historical as well as current analysis of network activity to help identify security issues and reduce network misuse and abuse.

Cyberoam provides following logs:

• DoS Attack Log

• Invalid Traffic Log

• Firewall Rule Log

• Local ACL Log

• Dropped ICMP Redirected Packet Log

• Dropped Source Routed Packet Log

By default, only the firewall rule logging will be ON i.e. only traffic allowed/denied by the firewall will be logged. Refer to Cyberoam Console Guide on how to enable/disable logging.

SR.

No.

DATA FIELDS

Date

TYPE

date

DESCRIPTION

Time

Device Name

Device Id

Log Id

Log Type

Log Component time

String

String string string string

Date (yyyy-mm-dd) when the event occurred

For the allowed traffic - the date on which connection was started on Cyberoam

For the dropped traffic - the date when the packet was dropped by Cyberoam

Time (hh:mm:ss) when the event occurred

For the allowed traffic - the tome when the connection was started on Cyberoam

For the dropped traffic - the time when the packet was dropped by Cyberoam

Model Number of the Cyberoam Appliance

Unique Identifier of the Cyberoam Appliance

Unique 7 characters code (c1c2c3c4c5c6c7) e.g. 0101011,

0102011 c1c2 represents Log Type e.g. 01 c3c4 represents Log Component e.g. Firewall, local ACL c5c6 represents Log Sub Type e.g. allow, violation c7 represents Priority e.g. 1

Section of the system where event occurred e.g. Traffic for traffic logging.

Possible values:

01 – Traffic - Entire traffic intended for Cyberoam

Component responsible for logging

Possible values:

01 - Firewall rule

236

7. Status

15.

17.

18.

19.

Log Sub Type

Priority

Duration

Out Interface

Destination IP

Protocol

Source Port string string string

10. Firewall Rule ID integer

11. User

12. User Group

13. IAP integer string string integer

14. In string string string string integer integer

Cyberoam User Guide

Event due to any traffic allowed or dropped based on the firewall rule created

02 - Local ACL

Event due to any traffic allowed or dropped based on the local

ACL configuration or all other traffic intended for the firewall

03 - DoS Attack

Event due to any packets dropped based on the dos attack settings i.e. Dropped tcp, udp and icmp packets.

04 - Invalid traffic

Event due to any traffic dropped which does not follow the protocol standards, invalid fragmented traffic and traffic whose packets Cyberoam is not able to relate to any connection.

Refer to Invalid traffic list for more details.

05 - Invalid Fragmented traffic

Event when any invalid fragmented traffic is dropped. Refer to

Invalid Fragmented traffic list for more details.

06 - ICMP redirect

Event due to any ICMP Redirected packets dropped based on the DoS attack setting

07 - Source routed packet

Event due to any source routed packets dropped based on the

DoS attack setting

Decision taken on traffic

Possible values:

01 – Allowed

Traffic permitted to and through Cyberoam based on the firewall rule settings

02 – Violation

Traffic dropped based on the firewall rule settings, local ACL settings, DOS settings or due to invalid traffic.

Severity level of traffic

Possible values:

01 – Notice

Durability of traffic

Firewall rule id of traffic

Group Id of user

Internet Access policy Id applied for traffic

Interface for incoming traffic e.g. eth0

Blank for outgoing traffic

Interface for outgoing traffic e.g. eth1

Blank for incoming traffic

Source IP address of traffic

Destination IP address of traffic

Protocol number of traffic

Source Port of TCP and UDP traffic

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Cyberoam User Guide

20. Destination Port integer

21. ICMP Type

22. ICMP Code

23. Sent Packets

24. Received

Packets integer integer integer integer

25.

26.

Sent Bytes

Received Bytes

27. Translated

Source IP

28. Translated

Source Port

29. Translated

Destination IP

30. Translated

Destination Port integer integer integer integer integer integer

Destination Port of TCP and UDP traffic

ICMP type of ICMP traffic

ICMP code of ICMP traffic

Total number of packets sent

Total number of packets received

Total number of bytes sent

Total number of bytes received

Translated Source IP address – if Cyberoam is deployed as

Gateway

"N/A" - if Cyberoam is deployed as Bridge

Translated Source port – if Cyberoam is deployed as Gateway

"N/A" - if Cyberoam is deployed as Bridge

Translated Destination IP address – if Cyberoam is deployed as Gateway

"N/A" - if Cyberoam is deployed as Bridge

Translated Destination port – if Cyberoam is deployed as

Gateway

"N/A" - if Cyberoam is deployed as Bridge

Invalid traffic

Cyberoam will define following traffic as Invalid traffic:

• Short IP Packet

• IP Packets with bad IP checksum

• IP Packets with invalid header and/or data length

• Truncated/malformed IP packet

• Packets of Ftp-bounce Attack

• Short ICMP packet

• ICMP packets with bad ICMP checksum

• ICMP packets with wrong ICMP type/code

• Short UDP packet

• Truncated/malformed UDP packet

• UDP Packets with bad UDP checksum

• Short TCP packet

• Truncated/malformed TCP packet

• TCP Packets with bad TCP checksum

• TCP Packets with invalid flag combination

• Cyberoam TCP connection subsystem not able to relate TCP Packets to any connection

If Strict Internet Access Policy is applied then Cyberoam will define following traffic also as Invalid traffic:

• UDP Packets with Destination Port 0

• TCP Packets with Source Port and/or Destination Port 0

• Land Attack

• Winnuke Attack

• TCP Syn Packets contains Data

• IP Packet with Protocol Number 0

238

• IP Packet with TTL Value 0

Invalid Fragmented traffic

Cyberoam will define following traffic as Invalid Fragmented traffic:

• Fragment Queue out of memory while reassembling IP fragments

• Fragment Queue Timeout while reassembling IP fragments

• Fragment too far ahead while reassembling IP fragments

• Oversized IP Packet while reassembling IP fragments

• Fragmentation failure while creating fragments

Cyberoam User Guide

239

Cyberoam User Guide

Appendix C – Web Categories

The list includes all categories with a short description of each category.

Visit www.cyberoam.com

for latest updates

Category Name Type

Working

AdultContent UnHealthy

ALLWebTraffic Neutral

BusinessAndEcono my

Working

CommercialBanks Neutral

Communication Neutral

ComputerSecurityA ndHacking

Working

Neutral

Working

Productive

Working

Description

Includes all ActiveX applications

Adult sites not falling in "Porn, Nudity, Swimwear &

Lingerie, Sex Education, and Sexual Health &

Medicines" will be included in "Adult Content" and which may contain material not suitable to be viewed for audience under 18

Sites providing advertising graphics or other pop ad content files

Sites providing information about, promote, or support the sale of alcoholic beverages or tobacco products or associated paraphernalia

Any HTTP Traffic

All web pages containing Applets

Sites primarily exhibiting artistic techniques like creative painting, sculpture, poetry, dance, crafts, Literature, and

Drama. Sites that narrate historical details about countries/places; events that changed the course of history forever; sites providing details and events of all wars i.e. World Wars, Civil Wars, and important persons of world historical importance

Sites showing predictions about Sun signs and into various subjects like Education & Career, Love

Relationships, etc.

Sites sponsored by or devoted to business firms, business associations, sites providing details for all types of industrial sector like Chemicals, Machinery,

Factory Automation, Cable and Wire, sites providing information about couriers and logistics, and Non-

Alcoholic Soft drinks and Beverages

Sites hosting Web Chat services or providing support or information about chat via HTTP or IRC

Commercial Banks Category includes all Banking Sites i.e. International / National Public or Private Sector

Banks providing a wide range of services such as all types of Accounts and Cards, Fixed Deposits, and

Loans

Sites offering telephone, wireless, long distance, and paging services. It also includes sites providing details about Mobile communications / cellular communications

Sites providing information about hacking, computer security, sites providing Anti-Virus solutions, including sites providing information about or promote illegal or questionable access to or use of computer or communication equipment, software, or databases

Includes all cookie based web pages

Sites providing Live Scores of cricket matches, Debates on Cricketers, Top 10 Cricketers, Cricket News, and forthcoming Cricket matches. Cricket Category is differentiated from Sports Category and solely devoted

240

CrimeAndSuicide UnHealthy

CulturalInstitutions Neutral

DatingAndMatrimon ials

Non Working

DownloadFreeware

AndShareware

UnHealthy

Drugs UnHealthy

EducationalInstition s

Productive

EducationAndRefer enceMaterial

Productive

Electronics Neutral

Working

Gambling UnHealthy

Working

Government Neutral

HealthAndMedicine s

Productive

HobbiesAndRecrea tion

Non Working

Cyberoam User Guide to Cricket activities

Advocating, instructing, or giving advice on performing illegal acts such as phone, service theft, evading law enforcement, lock-picking, burglary techniques and suicide

Sites sponsored by museums, galleries, theatres , libraries, and similar institutions; also, sites whose purpose is the display of artworks

Sites assisting users in establishing interpersonal relationships, friendship, excluding those of exclusively gay, or lesbian or bisexual interest and Matrimonial

Sites providing photos and details of individuals seeking life partners

Sites whose primary purpose is providing freeware and shareware downloads of application, software, tools, screensavers, wallpapers, and drivers

Sites providing information about the cultivation, preparation, or use of prohibited drugs

Sites sponsored by schools, colleges, institutes, online education and other educational facilities, by nonacademic research institutions or that relate to educational events and activities

Sites offering books, reference-shelf content such as atlases, dictionaries, encyclopedias, formularies, white and yellow pages, and public statistical data

Sites providing information on manufacturing of electronics and electrical equipments, gadgets, instruments like air conditioners, Semi conductors,

Television, Storage Devices, LCD Projectors, Home

Appliances, and Power Systems etc.

Sites providing entertainment sources for Movies,

Celebrities, Theatres, about or promote motion pictures, non-news radio and television, humor, Comics, Kids and

Teen amusement, Jokes, and magazines

Sites providing information on Money matters, investment, a wide range of financial services, economics and accounting related sites and sites of

National & International Insurance companies providing details for all types of Insurances & Policies

Sites providing information about or promote gambling or support online gambling, involving a risk of losing money

Sites providing information about or promote electronic games, video games, computer games, role-playing games, or online games

Sites sponsored by countries, government, branches, bureaus, or agencies of any level of government including defence. Government associated Sites providing comprehensive details on Tax related issues excluding Government sites providing Visa and

Immigration services

Sites providing information or advice on personal health and fitness. Sites of pharmaceutical companies and sites providing information about Medicines

Sites providing information about or promote private and largely sedentary pastimes, but not electronic, video, or online games. Homelife and family-related topics, including parenting tips, gay/lesbian/bisexual (non-

241

HumanRightsandLi berty

Working

Neutral

InformationTechnol ogy

Working

Productive

Working

IPAddress Neutral

ISPWebHosting Neutral

JobsSearch UnHealthy

Kids Neutral

MilitancyAndExtrem ist

UnHealthy

NewsAndMedia Neutral

None Neutral

Nudity UnHealthy

PersonalAndBisogr aphySites

Non Working

PhishingAndFraud UnHealthy

Working

PoliticalOrganizatio ns

Neutral

Porn UnHealthy

Working

Cyberoam User Guide pornographic sites), weddings, births, and funerals

Foreign cultures, socio-cultural information

HTTP Upload Restriction

Sites advocating sand protecting Human Rights and

Liberty to prevent discrimination and protect people from inhumane

Image Banks

Sites sponsoring or providing information about computers, software applications, database, operating system. Including sites providing information of hardware, peripherals, and services. Sites offering design, flash, graphics, multimedia, and web site designing tutorials, tools, advice and services

Sites enabling instant messaging

Sites enabling users to make telephone, lease line,

ISDN, Cable, V-SAT connections via Internet or obtaining information for that purpose. Sites providing hosting services, or top-level domain pages of Web communities

Sites offering information about or support the seeking of employment or employees

Sites designed specifically for kids

Sites offering information about groups advocating antigovernment beliefs or action

Sites providing songs and music and supporting downloads of MP3 or other sound files or that serve as directories of such sites

Sites providing information about Nature, explorations, discoveries, wild life, animals, birds, protecting endangered species, habitats, Animal sanctuaries, etc.

Sites offering current news and opinions, including those sponsored by newspapers, general-circulation magazines or other media. It also includes sites of advertising agencies and sites providing details of weather forecast

Uncategorized Traffic

Sites depicting nude or seminude human forms, singly or in groups, not overtly sexual in intent or effect. It includes Nude images of film stars, models, nude art and photography

Includes personal sites of individuals and biographical sites of ordinary or famous personalities

Sites gathering personal information (such as name, address, credit card number, school, or personal schedules) that may be used for malicious intent

Sites providing photos of celebrities, models, and wellknown personalities Such sites may also contain profiles or additional elements as long as the primary focus is on multi-celebrity photographs

Sites sponsored by or providing information about political parties and interest groups focused on elections or legislation

Sites depicting or graphically describing sexual acts or activity, including exhibitionism and sites offering direct links to such sites. Sites providing information or catering Gay, Lesbian, or Bisexual images and lifestyles

242

Working

PropertyAndRealEs tate

Neutral

Science Productive

SearchEngines Neutral

SeXHealthAndEduc ation

Neutral

SharesAndStockMa rket

Non Working

Working

SpywareAndP2P UnHealthy

SwimwareAndLinge rie

TravelFoodAndImm igration

URLTranslationSite s

Non Working

UnHealthy

Working

Violence UnHealthy

Cyberoam User Guide are also included in this category

Portals include web sites or online services providing a broad array of resources and services such as search engines, free email, shopping, news, and other features

Sites providing information about renting, buying, selling, or financing residential, real estate, plots, etc.

Sites providing news, research projects, ideas, information of topics pertaining to physics, chemistry, biology, cosmology, archeology, geography, and astronomy

Sites supporting searching the Web, groups, or indices or directories thereof

Sites providing information regarding Sexual Education and Sexual Health and sites providing Medicines to cure and overcome Sex related problems and difficulties, with no pornographic intent

Sites providing charting, market commentary, forums, prices, and discussion of Shares and Stock Market. It also includes sites dealing in online share trading and sites of stockbrokers

Sites supporting Online purchases of consumer goods and services except: sexual materials, lingerie, swimwear, investments, medications, educational materials, computer software or hardware. Also Sites of

Showrooms, Stores providing shopping of consumer products

Sites featuring articles on healing solutions in wellness, personal growth, relationship, workplace, prayer, articles on God, Society, Religion, and ethics

Sites providing any information about or promoting sports, active games, and recreation. All types of Sites providing information about Sports except Cricket

Sites or pages that download software that, without the user's knowledge, generates http traffic (other than simple user identification and validation) and Sites providing client software to enable peer-to-peer file sharing and transfer

Sites showing images of models and magazines offering lingerie/swimwear but not Nude or sexual images. It also includes Arts pertaining Adult images and shopping of lingerie

Sites providing information about traveling i.e. Airlines and Railway sites. Sites providing details about Hotels,

Restaurants, Resorts, and information about worth seeing places. Sites that list, review, advertise, or promote food, dining, or catering services. Sites providing Visa, Immigration, Work Permit and Holiday &

Work Visa details, procedures and services

Sites offering Online translation of URLs. These sites access the URL to be translated in a way that bypasses the proxy server, potentially allowing unauthorized access

Sites providing information regarding manufacturing and shopping of vehicles and their parts

Sites featuring or promoting violence or bodily harm, including self-inflicted harm; or that gratuitously displaying images of death, gore, or injury; or featuring images or descriptions that are grotesque or frightening

243

Weapons UnHealthy

Working

Cyberoam User Guide and of no redeeming value. These do not include news, historical, or press incidents that may include the above criteria

Sites providing information about, promote, or support the sale of weapons and related items

Sites providing Web based E-mail services or information regarding email services

244

Cyberoam User Guide

Appendix D – Services

Service Name

All Services

Cyberoam

AOL

BGP

Details

All Services

UDP (1024:65535) / (6060)

IP Protocol No 51 (IPv6-Auth)

TCP (1:65535) / (5190:5194)

TCP (1:65535) / (179)

DHCP

DNS

ESP

FINGER

FTP

FTP_GET

FTP_PUT

GOPHER

GRE

H323

UDP (1:65535) / (67:68)

IP Protocol No 50 (IPv6-Crypt)

TCP (1:65535) / (79)

TCP (1:65535) / (21)

TCP (1:65535) / (70)

IP Protocol No 47

TCP (1:65535) / (53), UDP (1:65535) / (53)

HTTP

HTTPS

ICMP_ANY

TCP (1:65535) / (1720), TCP (1:65535) / (1503), UDP (1:65535) /

(1719)

TCP (1:65535) / (80)

TCP (1:65535) / (443)

ICMP any / any

IKE

IMAP

UDP (1:65535) / (500), UDP (1:65535) / (4500)

TCP (1:65535) / (143)

INFO_ADDRESS ICMP 17 / any

INFO_REQUEST ICMP 15 / any

IRC TCP (1:65535) / (6660:6669)

TCP (1:65535) / (389) Internet-Locator-

Service

L2TP

LDAP

NFS

TCP (1:65535) / (1701), UDP (1:65535) / (1701)

TCP (1:65535) / (389)

NNTP

NTP

TCP (1:65535) / (111), TCP (1:65535) / (2049), UDP (1:65535) /

(111), UDP (1:65535) / (2049)

TCP (1:65535) / (119)

TCP (1:65535) / (123), UDP (1:65535) / (123)

NetMeeting

OSPF

PC-Anywhere

PING

POP3

PPTP

QUAKE

TCP (1:65535) / (1720)

ICMP 8 / any

IP Protocol No 89 (OSPFIGP)

TCP (1:65535) / (5631), UDP (1:65535) / (5632)

TCP (1:65535) / (110), UDP (1:65535) / (110)

IP Protocol No 47, TCP (1:65535) / (1723)

RAUDIO

RIP

RLOGIN

UDP (1:65535) / (26000), UDP (1:65535) / (27000), UDP (1:65535)

/ (27910), UDP (1:65535) / (27960)

UDP (1:65535) / (7070)

UDP (1:65535) / (520)

TCP (1:65535) / (513)

SAMBA

SIP

TCP (1:65535) / (139)

UDP (1:65535) / (5060)

SIP-MSNmessenger TCP (1:65535) / (1863)

245

SMTP

SNMP

SSH

SYSLOG

TALK

TCP

TELNET

TFTP

TIMESTAMP

UDP

UUCP

VDOLIVE

WAIS

WINFRAME

X-WINDOWS

TCP (1:65535) / (25)

TCP (1:65535) / (161:162), UDP (1:65535) / (161:162)

TCP (1:65535) / (22), UDP (1:65535) / (22)

UDP (1:65535) / (514)

TCP (1:65535) / (517:518)

TCP (1:65535) / (1:65535)

TCP (1:65535) / (23)

UDP (1:65535) / (69)

ICMP 13 / any

UDP (1:65535) / (1:65535)

TCP (1:65535) / (540)

TCP (1:65535) / (7000:7010)

TCP (1:65535) / (210)

TCP (1:65535) / (1494)

TCP (1:65535) / (6000:6063)

Cyberoam User Guide

246

Cyberoam User Guide

Appendix E – Application Protocols

Group

File Transfer

File Transfer client

File sharing

Application

Name

Any

FTP yahoofilexfer gnucleuslan imesh

Gnutella

Kazaa

Definition

All Services

File Transfer Protocol is a method to transfer files from one location to another, either on local disks or via the Internet

Yahoo Messenger file transfer

Gnucleuslan P2P client

IMESH P2P client

Gnutella is a system in which individuals can exchange files over the

Internet directly without going through a Web site. Gnutella is often used as a way to download music files from or share them with other

Internet users

A decentralized Internet peer-to-peer (P2P) file-sharing program

Mail Protocol POP3

IMAP

Transport protocol used for receiving emails. another.

A protocol for retrieving e-mail messages

Media Player

Printing wmplayer quickplayer

Voice over IP SIP

H323

IPP

Network DHCP

SNMP

DNS

RDP

Windows Media Player

Quick Time Player

(Session Initiation Protocol) Protocol for initiating an interactive user session that involves multimedia elements such as video, voice, chat, gaming, and virtual reality.

SIP works in the Application layer of the OSI communications model.

A standard approved by the International Telecommunication Union

(ITU) that defines how audiovisual conferencing data is transmitted across networks. It enables users to participate in the same conference even though they are using different videoconferencing applications. data over the World Wide Web

(Internet Printing Protocol) Protocol used for printing documents over the web. IPP defines basic handshaking and communication methods, but does not enforce the format of the print data stream.

Protocol for assigning dynamic IP addresses to devices on a network

(Simple Network Management Protocol) Protocol for network management software. Defines methods for remotely managing active network components such as hubs, routers, and bridges

An Internet service that translates domain names to or from IP addresses, which are the actual basis of addresses on the Internet.

(Remote Desktop Protocol) Protocol that allows a Windows-based terminal (WBT) or other Windows-based client to communicate with a

247

Remote logging nbns

Telnet

HTTP

ICMP

Cyberoam User Guide

Windows XP Professional–based computer. RDP works across any

TCP/IP connection

NetBIOS Naming Service

Protocol for remote computing on the Internet.