NBX ® Manager’s Telephone
Quick Reference Guide
Put a Call on Hold
While you are on a call, press Hold. The display shows the
Hold icon for the call. To return to the call, press the Left soft button for the call being held.
Transfer a Call
1.
While you are on a call, press Transfer.
2.
When you hear the dial tone, dial the number to which you want to transfer the call.
3.
As soon as you hear ringing, press Complete (for a blind transfer), or wait until the recipient answers, announce the call, press Complete , and then hang up.
Make a Conference Call
1.
Place or receive a call. Two parties are now on the call.
2.
While you are on the first call, press Conference.
3.
Listen for the dial tone. Dial the third party, wait for that party to answer, and press Complete to complete the three-party conference call.
4.
Optionally, repeat steps 2 and 3 to add a fourth party.
(Note: Some NBX systems support 3-party conferences.)
• At least one party must be internal. The conference ends when the last internal party hangs up.
• To place your part of a conference call on hold, press Hold. The other parties can talk to each other, but they cannot hear you. (Music on Hold is not played.)
• To transfer a conference call, see Transfer a Call.
• To drop the last party that you added to the conference (for instance, if the called party’s telephone is answered by someone else), press the
Right soft button for the call, scroll to Conference
Drop, and press Select.
Adjust the Volume
• Handset — Lift the handset, listen to the dial tone, and repeatedly press the louder or softer volume button.
• Speaker — Press Speaker, listen to the dial tone or your caller’s voice, and repeatedly press the louder or softer volume button.
• Headset — During a call, repeatedly press the louder or softer volume button.
• Ringer — While the telephone is ringing, repeatedly press the louder or softer volume button.
Mute a Call
While you are on a call, press . The indicator light is lit and you can hear the caller, but the caller cannot hear you.
To return to the call, press the mute button again.
Create Customized Labels for Your Telephone
Log in to the NBX NetSet utility and go to Resources >
Telephone Labels .
Set Internal Calls to Activate the Speaker
Whenever an internal call arrives, a tone sounds and the speakerphone is activated. Press the Features soft button.
Scroll to Hands Free . Press Select . To cancel this feature, repeat these steps.
Set or Change Your Speed Dials, Call Coverage Point,
Call Pickup, and Phone Lock
See the NBX Manager’s Telephone Guide or NBX NetSet
User Help.
Forward Incoming Calls to Your Voice Mail
(Calls ring once and go to your call coverage point.)
Press the Features soft button. Scroll to Forward to Mail .
Press Select . To cancel this feature, repeat these steps.
Switch Your Telephone to Do Not Disturb
(Calls go immediately to your call coverage point.)
Press the Features soft button. Scroll to Do Not Disturb .
Press Select . The display indicates that the feature is active.
To cancel this feature, repeat these steps.
Park a Call
1.
While you are on a call, press the Right soft button for the call, scroll to Call Park, and press Select.
2.
Enter one of the Call Park extensions and press # .
3-digit dial plan — 601–609
4-digit dial plan — 6000–6099
• Ask your administrator if your system has a different range of Call Park extensions.
• The call is parked until someone retrieves it, the caller hangs up, or the Call Park timer expires.
• If the extension you chose is busy or the Call Park timer expires, the call returns to your telephone.
Park the call again and try another extension.
Retrieve a Parked Call
Dial the Call Park extension where the call was parked.
Dial from the Telephone Display Panel
1.
Pick up the handset.
2.
Choose:
• For the directory, press Directory , scroll to the name or number, and press Select to dial the number.
• For logs, press Call Logs , scroll to Incoming Calls ,
Outgoing Calls , or Missed Calls , press Select , scroll to the name or number, and press Select to dial the number.
• For speed dials, press Features , scroll to Speed Dials:
Personal or Speed Dials: System , press Select , scroll to the name or number, and press Select to dial the number.
qrefmgr-EN 1-2006
NBX
®
Voice Mail
*
(Manager’s Telephone)
Quick Reference Guide
* If your system uses another voice messaging application, follow the instructions for your application.
Initialize Your Voice Mailbox
1.
Pick up the handset and press the Messages button.
2.
The NBX voice prompts guide you through the steps to create your password and initialize your mailbox.
Access Your Messages (Log In to Your Mail Box) from Your NBX Telephone
1.
Pick up the handset and press Messages button.
2.
Enter your password and press # .
Access Your Messages (Log In to Your Mail Box) from
Any Internal NBX Telephone
1.
Pick up the handset and press Messages button.
2.
At the password prompt, press * .
3.
At the prompt, enter your extension number.
4.
Enter your password and press # .
Access Your Messages (Log In to Your Mail Box) from an External Telephone
If you can dial your telephone extension directly:
Press * during your greeting. At the prompts, enter your extension and password, and press # .
If you dial your organization’s main telephone number:
• If the Automated Attendant answers, press * * during the greeting. At the prompts, enter your extension and password, and press # .
• If the receptionist answers, ask to be transferred to your voice mail. Press * during your greeting. At the prompts, enter your extension and password and press # .
Forward a Message
1.
While you are listening to the message, press 5.
2.
After the tone, record an introductory message. When you are finished, press # , OR press # immediately without recording a message.
3.
At the prompt, press 1 to begin to forward the message.
4.
Dial an extension, a voice mail group number, or a one-touch, personal, or system speed number.
5.
Press # after each destination number. Add as many destinations as you want.
6.
After the last destination number and its # , press # .
The system sends your message.
Message Playback Options
While you listen to a message, select one of these options:
Press 1 to listen to the first message or repeat the current message.
Press 2 to save the current message.
Press 3 to delete the current message.
Press 4 to reply to the sender of the current message, if the sender is internal.
Press 5 to forward the current message.
Press 6 to hear date, time, and sender information.
Press 7 to move back 3 to 5 seconds in the current message.
Press 8 to pause the current message for up to 20 seconds.
Press 9 to move forward 3 to 5 seconds in the current message.
Press # to move to the next message.
Press * to return to the main menu.
Mailbox Options
1.
Pick up the handset and press Messages .
2.
At the prompt, enter your password and then press # .
3.
Press 9 and then select one of these options:
Press 1 to change your name announcement or personal greeting.
Press 2 to change your password.
Press 3 to create or edit personal voice mail group lists.
Press 4 to enable, disable, or change settings for the
Off-site Notification feature.
For more information about these and additional
NBX Manager’s Telephone features, see the NBX Manager’s
Telephone Guide in the NBX NetSet utility.
Copyright © 1998-2006, 3Com Corporation. All rights reserved.
3Com registered trademarks are registered in the United States and may or may not be registered in other countries.
3Com, the 3Com logo, and NBX are registered trademarks and NBX NetSet is a trademark of 3Com Corporation. Other brand and product names may be registered trademarks or trademarks of their respective holders.
