Intermec 700 Mobile Computer Supported Equipment Manual

PDF

文档

Supported Equipment Manual

for the 700 Mobile Computer manufactured by Intermec

Copyright

Naperville, IL 60540.

Connect, Inc. makes no representation or warranties with respect to the contents of this document and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Further, Connect, Inc. reserves the right to revise this publication and to make changes to it from time to time without obligation to notify any person or organization of such revision or changes.

Trademarks

PowerNet OpenAir™, OpenAir Linux™, OpenAir Windows™, OpenAir 400™,

PowerNet Twin Client™, and PowerNet AirLinc™ are trademarks of Connect,

Inc.

Other product names mentioned in this manual may be trademarks or registered trademarks of their respective companies and are hereby acknowledged.

Production

This manual was written, edited, and produced by:

Connect, Inc.

1701 Quincy Avenue,

Suites 5 & 6

Naperville, IL 60540 www.connectrf.com

Printed in the U.S.A.

Please let us know about any errors in this document at: http://207.241.78.223/isoxpert/calltrak.nsf/WebTracking?OpenForm

Table of Contents

Chapter 1 • Introduction............................................................................................. 1-1

Description………………… ..........................................................................................1-1

Pictures……………………………..................................................................................1-1

Setup Requirements…….. ...........................................................................................1-2

Accessories……………….............................................................................................1-2

Synchronization Tools….. ...........................................................................................1-3

Chapter 2 • Terminal Setup........................................................................................ 2-1

Downloading from the WEB........................................................................................2-1

Running Setup from a Download File ........................................................................2-1

Installation……………….… ..........................................................................................2-2

Running the Manager………..… ..................................................................................2-4

Quick Start………………… ...........................................................................................2-5

Configuring the Manager....................................................................................2-5

Configuring the Terminal for Download ............................................................2-13

Booting the Terminal ........................................................................................2-13

Starting a Telnet Session .................................................................................2-14

Standard Setup…………….........................................................................................2-15

Setup Using Twin Client Manager ....................................................................2-15

Terminal Setup Using Twin Client Menus ........................................................2-21

Authorizing PowerNet.......................................................................................2-23

Software Management……........................................................................................2-29

Airloader Auto-Configuration ............................................................................2-29

Mobile Device Manager (MDM) Features.........................................................2-34

Sending Program and Configuration Files to the Terminal...............................2-44

Chapter 3 • Keypad Configuration ............................................................................ 3-1

Keypad Figures…………… ..........................................................................................3-1

Keypad Table……………… ..........................................................................................3-5

Chapter 4 • Error Message Resolution Guide .......................................................... 4-1

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Chapter 1 • Introduction

Description

The Intermec 700 mobile computer has a Microsoft Windows for Pocket PC 2002

Operating System. The radio options of the 700 mobile computer are integrated. Its rugged, drop resistant case is sealed against rain and dust. This mobile computer offers a long-lasting Lithium-Ion battery.

The mono display terminal has an Intel StrongARM processor and the color terminal has an Intel XScale processor. The monochrome LCD display has the following characteristics: 3.8" (97mm), 240x320 pixels, with an Electroluminescent (EL) backlight.

The 700 Color features a 3.8-inch (97 mm) diagonal reflective TFT display. The 700 mono mobile computer has integrated wireless LAN, WAN and PAN radio options for mobile communications. The 700 color mobile computer is highly configurable, allowing up to three wireless communication options in the same device.

For more information about the 700 terminal, see http://www.intermec.com

Pictures

Monochromatic Terminal

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Introduction

Color Display Terminals

Setup Requirements

Installation of PowerNet Twin Client requires, at a minimum, the following:

• A Pentium-class processor

• 32 MB of RAM

• 10 MB of free hard disk space available

• Microsoft Windows Pocket PC 2002 operating system

ActiveSync needs to be installed on the PC before downloading files to the terminal.

For instructions, go to http://www.msdn.microsoft.com

Accessories

Accessories for the 700 terminal include:

• Belt-Pack/Holster

• Portable and Vehicle-Mounted Printers

• Vehicle Dock

• Desktop Dock

• Multi-Dock

• Mini-Land Line Modem

• Vehicle Cradle

• Battery Pack Charger

• Scan Handle

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Synchronization Tools

Pocket PC devices require at least version 3.1 of ActiveSync for desktop synchronization and communication. ActiveSync 3.1 is freely downloadable from the Microsoft web site, at http://www.microsoft.com/pocketpc/downloads/activesync.asp

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Introduction

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Chapter 2 • Terminal Setup

Downloading from the WEB

The PowerNet Twin Client software package can be downloaded from the Connect web site at http://www.connectrf.com

Click on Partner Services and then click on Software

Downloads. Select the file named PowerNet Twin Client for Intermec.

Running Setup from a Download File

The downloaded file is a compressed archive. After extraction using a utility such as

WinZip or PKWARE, folders are created on the hard disk as shown in the following figure.

Click on the

Disk1

folder to view the files as shown in the following figure.

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Terminal Setup

Click on the

Setup

application and proceed to the following section entitled Installation for further instructions.

Installation

The InstallShield wizard runs and presents the following screen.

Click on

Next

to begin the installation process.

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Installation

To change the default Destination Location, click on

Browse

and select a location. Then click on

Next

The default folder is

PowerNet

. This default may be changed either by selecting an existing program group or by typing in a new name at the prompt. Then click on

Next.

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Terminal Setup

When the installation is complete, reboot the system to initialize the Twin Client software. a. To reboot the system immediately, click on

Finish

. b. To reboot later, click on the option to restart the computer later, and then click on

Finish

Running the Manager

The PowerNet Twin Client Manager is the utility that manages the terminal software and configurations.

Select

Start

Programs

PowerNet

, and

Twin Client Manager

. The PowerNet Twin

Client Manager screen appears as shown in the following figure. This is the administrator's main screen, and all functions are accessed from its menu bar, toolbar, and tabs.

Menu Bar

The menu bar provides access to the functions used to configure the terminals and manage their software.

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Toolbar

Found under the menu bar, the toolbar provides shortcuts to major features. The toolbar can be turned on or off by changing the Toolbar parameter found on the

View

menu. The shortcuts available from the toolbar are as follows.

Create a new terminal configuration.

Open an existing terminal configuration.

Save the current terminal configuration.

Download the configuration to the terminal.

Download software to the terminal.

Configure terminals automatically over the wireless network.

View the PowerNet Twin Client Manager version.

The PowerNet Twin Client Manager is now successfully installed and ready for use.

Quick Start provides detailed instructions for quickly configuring the terminal and starting a Telnet session.

Quick Start

Quick Start describes how to prepare the Twin Client Manager and the Intermec terminal for a Telnet session with the host. Following an initial setup procedure, the terminal software and configuration are managed automatically over the wireless network.

Configuring the Manager

The first step is to configure the Twin Client Manager to meet site-specific requirements, and then prepare it for the automatic management of the terminal software and IP addresses. This simple procedure will require only a few minutes to complete.

Setting the Emulation

Click on

Start

Programs

PowerNet

, and

Twin Client Manager

. Select the

Settings

menu, as shown below.

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Terminal Setup

Click on

Emulation

, select the desired emulation, and then click on

Setting the Servers

The Servers are the Telnet host systems the terminals will access.

To set these addresses from the

Settings

menu, click on

Servers and then click on

Add

Enter the name of each server, its IP address and IP port (normally 23 for Telnet servers), and emulation type. Then click on

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Repeat this step for each Telnet server the terminals are required to access. If an error is made in the name, IP address, IP port number, or terminal emulation type, click on the line that is in error and then click on the

Edit

button to make the corrections. Use the

Load

button if you want to load an .svr file. Use the

Save As

button if you want to save your file as an .svr file.

Setting Terminal Operations

In the Twin Client menu under

Settings

, choose

Terminal Operation

Run Airloader on terminal

can be selected, and the Airloader server IP address can be entered.

The Windows CE options of

Run application at startup

and

Hide task bar can be selected. Also, there is a CE option

Use GUI menus and screens that makes the terminal program act more "Windows-like".

The

Code page

setting determines the Windows font code page that will be used on the terminal. The default is zero, which means that the terminal will use the standard Unicode code page. This option is necessary to turn on character sets for foreign languages.

For more information on code pages, see the document entitled “Code Pages” at http://www.connectrf.com/faq.htm

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Terminal Setup

Click on

when finished.

Setting Terminal Model

Under

Settings

, choose the

Options

menu as shown.

Select terminal model, desired radio type, and COM port.

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Note:

The radio options above are for mono terminals. Color terminals have Intel radios.

Saving the Configuration

Click on

File

and

Save As

. Enter a name for this configuration.

For the purposes of this example, the name is vt100

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Terminal Setup

Setting Airloader Auto-Configuration

The configuration download and IP address assignment for each terminal will take place automatically by setting the Airloader Auto-Configuration options.

Click on the

Airloader

option in the

Tools

menu.

Note:

If the Airloader Auto-Configuration window does not display the options, click on the

Advanced<<

button.

If multiple network adapters are installed on the PC, ensure that the desired network adapter is selected. The adapter selection can be changed by clicking on the

Change button.

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This powerful software management tool is described in detail in Airloader Auto-

Configuration. For now, it is sufficient simply to use it for assignment of the initial terminal configuration and IP address, both of which can be easily changed later. Ensure that all of the check boxes are checked as shown above.

To assign terminal IP addresses automatically over the wireless network, check all of the boxes as shown above. Then click on the

Addresses button and enter the desired range in the

From and

boxes as shown in the following figure.

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After setting the address range, click on

to return to the Airloader Auto-Configuration screen.

Click on the

+

Terminal/Group Manager

to access the default terminal group. Next, click on the

New Group

icon and use the

Browse

button to select the configuration file saved earlier.

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Terminal Setup

Check the

Active

box, and the system is now configured to automatically download IP addresses, software, and configuration files to the terminals. Click on the box in the upper right corner to return to the main menu.

Note:

The software does not need to be authorized now. It can be authorized later, after a

Telnet session has been established. The procedure is described in Authorizing

PowerNet.

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Configuring the Terminal for Download

The terminal download requires a serial connection between the terminal and the PC through a cable. In preparation for this download, connect the cable to the selected serial port on the PC and to the terminal. On the PC, click on

Start

Programs

PowerNet

, and

Twin Client Manager

. Under the

Terminal

menu, choose

Send Program Files to

Terminal

, as shown below.

The following screen is displayed.

Choose

Yes at the prompt. The following screen is displayed.

Click on

. The PC is now configured to download to the terminal.

Booting the Terminal

At any time it is necessary to update the terminal software and/or configuration, the terminal must be cold-booted. To cold boot the terminal, press the reset button under the battery. To warm boot the terminal, hold the power key down for 10 seconds. A successful wireless connection is indicated by this Twin Client main menu display. The terminal is now ready to establish a Telnet session with the host system.

Twin Client

Keypress to Continue

Note:

The date of 2006 is updated on the terminal at the time of a new release.

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Terminal Setup

Starting a Telnet Session

At the Twin Client main menu on the terminal, press any key to establish the connection.

Until the terminal has been authorized, the following screen is displayed.

RECOVERABLE ERROR

Terminal not

Authorized for

Twin Client

Keypress to Continue

It is not necessary to authorize the terminal at this time, so press any key to continue. The terminal will establish a connection with the host system and start emulation. If the terminal fails to connect to the host, refer to the following tables for the possible causes and the related corrective actions.

Failure Cause Corrective Action

Incorrect Host IP address Correct the Host List address on the terminal. Refer to

Terminal Setup Using Twin Client Menus.

Incorrect netmask value Access the Edit Functions menu. Correct the netmask value. Refer to Terminal Setup Using Twin Client Menus.

Error Indication

NOT Associated

No AirLoad

Manager Found.

Possible Cause

Invalid NETID

AirLoad Manager not active, or not installed on the

LAN segment.

Corrective Action

Run current radio setup program, set

NETID to match access point. See

Terminal Setup Using Twin Client Menus.

Ensure that the PC with Twin Client

Manager is on the same segment and that the PC is operating. If the PC is not on the same segment, enter the address of the PC in response to the terminal prompt.

Same as above Manager not Active Previously identified AirLoad

Unable to open connection

Timeout waiting for data

Manager is no longer found.

IP stack on terminal failed to load.

Transient communications failure

Download aborted Socket closed during download

Reload Program Files and reboot.

Reboot terminal. If problem persists, check the RFSYNC.log in the

PowerNetTN directory.

Ensure that PC is operating. Reboot terminal and retry.

Manager inactive PC not operating Restart the Airload PC server.

After a Telnet session has been successfully established, the terminal will remain in session for a maximum of 30 minutes at a time until it has been authorized. Once authorized, there is no software restriction on the session time. The instructions for authorizing the terminal are presented in Authorizing PowerNet.

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Standard Setup

The default terminal setup is sufficient for most installations. However, to meet sitespecific requirements, it may be necessary to customize terminal operation. The standard setup options simplify this process and can be modified by the following methods:

• Using the Twin Client Manager.

• Using the Twin Client terminal menu system.

Standard Setup describes how to use the Twin Client Manager and the terminal menu systems to set up the terminal. Also described are the methods for authorizing the terminal software.

Setup Using Twin Client Manager

The Twin Client Manager provides a Standard Settings tab for the automatic setup of terminals. Select

Standard

from under the

View

menu. The options within this tab vary according to the emulation selected, each of which is described below.

VT Settings

Select the VT emulation setup by clicking on the

Settings

menu and then the

Emulation

menu, as shown below.

Then click on the

vt100

vt220

selection, as shown below.

Click on

after the selection is made, and return to the main Twin Client Manager menu. The standard settings tab will now reflect the settings for VT emulation.

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Terminal Setup

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Quadrant Mode

The scrolling list option defines the rules by which the terminal display is positioned in the larger host display. As defined by Twin Client, quadrants are fixed position

“windows” in the host display, and the terminal display is located on whatever quadrant contains the current cursor position.

Off disables quadrant processing and Twin Client simply centers the current host input field in the terminal display.

enables quadrant processing. However, input fields that cross quadrant boundaries result in a shift to the left in order to locate as much of the current input field on the terminal display.

Soft

always positions on a quadrant boundary regardless of input field boundaries.

Viewing keys are enabled.

Hard

is the same as

Soft except the viewing keys are disabled.

Lock locks the terminal display origin (upper left corner) to fixed row and column

(x,y) coordinates in the host display. The coordinates are zero-based.

Font

The Font Size scroll box allows you to choose the font size and the Bold Font check box enables (checked) or disables (unchecked) the display of characters in bold font.

Key Click

This check box enables (checked) or disables (unchecked) audible key clicks from the terminal. The default value is

(checked).

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Printer Type

This scrolling list selects the attached printer type. The default value is

none

, indicating that no printer is attached.

5250 Settings

Select the 5250 emulation setup by clicking on the

Settings

menu and then the

Emulation

menu, as shown below.

Then click on the

5250

selection, as shown below.

Click on

after the selection is made, and return to the main Twin Client Manager menu. The standard settings tab will now reflect the settings for 5250 emulation.

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Terminal Setup

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Quadrant Mode

The scrolling list option defines the rules by which the terminal display is positioned in the larger host display. As defined by Twin Client, quadrants are fixed position

“windows” in the host display, and the terminal display is located on whatever quadrant contains the current cursor position.

Off disables quadrant processing and Twin Client simply centers the current host input field in the terminal display.

enables quadrant processing. However, input fields that cross quadrant boundaries result in a shift to the left in order to locate as much of the current input field on the terminal display.

Soft

always positions on a quadrant boundary regardless of input field boundaries.

Viewing keys are enabled.

Hard

is the same as

Soft except the viewing keys are disabled.

Lock locks the terminal display origin (upper left corner) to fixed row and column

(x,y) coordinates in the host display. The coordinates are zero-based.

Font

The Font Size scroll box allows you to choose the font size and the Bold Font check box enables (checked) or disables (unchecked) the display of characters in bold font.

Key Click

This check box enables (checked) or disables (unchecked) audible key clicks from the terminal. The default value is

(checked).

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Printer Type

This scrolling list selects the attached printer type. The default value is

none

, indicating that no printer is attached.

3270 Settings

Select the 3270 emulation setup by clicking on the

Settings

menu and then the

Emulation

menu, as shown below.

Then click on the

3270

selection, as shown below.

Click on

after the selection is made, and return to the main Twin Client Manager menu. The standard settings tab will now reflect the settings for 3270 emulation.

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Terminal Setup

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Quadrant Mode

The scrolling list option defines the rules by which the terminal display is positioned in the larger host display. As defined by Twin Client, quadrants are fixed position

“windows” in the host display, and the terminal display is located on whatever quadrant contains the current cursor position.

Off disables quadrant processing and Twin Client simply centers the current host input field in the terminal display.

enables quadrant processing. However, input fields that cross quadrant boundaries result in a shift to the left in order to locate as much of the current input field on the terminal display.

Soft

always positions on a quadrant boundary regardless of input field boundaries.

Viewing keys are enabled.

Hard

is the same as

Soft except the viewing keys are disabled.

Lock locks the terminal display origin (upper left corner) to fixed row and column

(x,y) coordinates in the host display. The coordinates are zero-based.

Font

The Font Size scroll box allows you to choose the font size and the Bold Font check box enables (checked) or disables (unchecked) the display of characters in bold font.

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Key Click

This check box enables (checked) or disables (unchecked) audible key clicks from the terminal. The default value is

(checked).

Printer Type

This scrolling list selects the attached printer type. The default value is

none

, indicating that no printer is attached.

Terminal Setup Using Twin Client Menus

For compatibility with other PowerNet products, the PowerNet Twin Client for Intermec also supports the standard Twin Client configuration menu system on the terminal. This menu system is accessed by pressing uppercase

at the Twin Client main menu below.

Twin Client

Keypress to Continue

The following menu appears in thick (Telnet) mode.

Edit Server/Host IPs

Edit License Key

Switch Client Modes

Run Client Emulator

Exit to OS

The following menu appears in thin (Server) mode.

Edit Server/Host IPs

Run Site Survey

Switch Client Modes

Run Client Emulator

Exit to OS

Use the

Up-Arrow

and

Down-Arrow

keys to navigate the menu, and press

Enter

to select the highlighted option. Each menu option is described below.

Edit Server/Host IPs

If the host IP address(es) were not pre-configured as described in the Setting the Servers section of Configuring the Manager, or if you wish to change those settings using the terminal menus, select this option and enter up to four Host IP addresses as required.

Host 0

IP 206.183.67.155

Port 23__

<F3> Save <F7> Quit

Press

F3 to save the configurations.

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Terminal Setup

Edit License Key

The client software can be authorized automatically, as described in the next section,

Authorizing PowerNet. This menu option permits authorization of each terminal manually. Select this option to obtain the terminal's Identification Code, which is used to obtain the Authorization code from the Connect web site, as described in the next section.

The 12-digit value displayed at the top of the terminal screen is the Identification Code for the terminal.

00A0F826E614

Authorization

______________ not authorized

<F3> Save <F7> Quit

Type the Authorization code into the field as it appears on the web site. Uppercase letters are significant, and punctuation characters, such as the hyphen (-), are required. Press

to save the Authorization code.

Run Site Survey

This option (a feature of Spectrum 1) is applicable to Release 5.0 and may be obsolete for your terminal.

Switch Client Modes

The PowerNet Twin Client normally operates in thick mode, which provides direct connection to Telnet hosts. It can also operate in thin mode, through a PowerNet OpenAir server. Select this menu option to switch between thin and thick modes of operation. Note that the host socket address for the PowerNet OpenAir servers is 1800, which must also be changed in the

Edit Server/Host IPs

menu described above.

Run Client Emulator

After all desired changes have been made, select this option to return to the Twin Client main menu. Then press any key to establish the Telnet session and begin emulation.

Refer to the Starting a Telnet Session section for further instructions.

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Authorizing PowerNet

Each Twin Client will run for 30 minutes at a time without authorization. Uninterrupted operation for a production environment is the result of authorizing the software.

Automatic Authorization

The Twin Client Manager can automatically authorize the terminal over the wireless network if the following requirements are met:

• A PC running Twin Client Manager is connected to the wire LAN segment with at least one access point within range of the terminal.

• The System ID of the PC on which Twin Client Manager is installed has been used to obtain a site license Authorization code from the Connect web site.

To obtain the System ID of the Twin Client Manager, click on the

Authorization

option in the

Tools

menu, as shown below.

The Authorization window is displayed as shown below.

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Terminal Setup

Go to http://www.connectrf.com

Click on

Partner Services.

Click on the

Generate

Authorization icon at the top of the page. Follow the directions on the web site.

Authorized Terminals

The number of terminals authorized, the number of terminals in use, and the number of terminals remaining is provided in the Authorized Terminals box on the lower left side of the screen.

Click on the

Details

button to number the options in the screen below in the order of your priority.

Note:

The terminal may or may not be able to utilize the Formatter feature depending on its Authorization codes.

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Click on an option and move it using the

and

Down

buttons.

Click on

when finished.

The

Manual Authorization

button is an alternate method of obtaining an Authorization code for a terminal. This method does not utilize Airloader, as does the other method.

Click on this button, manually enter your MAC address in the appearing screen, and click on

. You now can generate individual Authorization codes.

Adding Licenses

The Add Licenses feature is used when adding additional licenses to an already site licensed Twin Client Manager. (i.e. Twin Client Manager is licensed for 10, and the customer purchases another 10 licenses to make a total of 20.)

From Twin Client Manager, choose

Authorization

from under the

Tools

menu. Click on the

Add Licenses

button.

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Terminal Setup

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A pop-up box appears with the Machine ID and a space for the additional license’s

Authorization code.

Use the Machine ID in the pop-up box instead of the original Machine ID to get your

Authorization code.

If adding users, click on the Add Licenses button before generating the Authorization code to get the most current Machine ID.

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Transferring Licenses

The Transfer Licenses feature is used when moving a site license from one PC to another. After Twin Client Manager is installed on a new PC, you will need the

System/Machine ID for it.

From Twin Client Manager, select

Authorization

from under the

Tools

menu.

Click on the

Transfer Authorization

button on the old PC. You will be asked for the new System ID. Enter this new System ID. It will generate an Authorization code for the new PC's Twin Client Manager.

Note:

This feature only works if there are licenses remaining on the old PC.

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Terminal Setup

Listing

Click on the

Listing button to view Authorization codes used along with corresponding serial numbers.

The Authorization codes used along with their corresponding serial numbers will appear.

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Click on

OK when finished.

Click on the

Close

button when finished.

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Software Management

In addition to providing functions for the download of files to the terminal, the Twin

Client Manager also provides for the management of terminal software and configurations automatically over the wireless network.

Software Management describes the automated capability in detail. Additional manual operations involving serial download options are described at the end of it.

Airloader Auto-Configuration

The Airloader Auto-Configuration form is accessed from the Twin Client Manager

Tools

menu. Select

Airloader

Note:

If no options are displayed, click the

Advanced<<

button.

Enabling Automatic Downloads

Click to put a check in the box that allows terminals to be automatically configured via

RF to enable automatic downloading. In the event that another PC on the network is already configured and active, the following warning message is displayed.

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Terminal Setup

Synchronizing Configuration Files

Click to put a check in the Synchronize Configuration Files box to enable automatic synchronization of configuration files on the terminal. When the terminal is booted, its configuration files will be compared with the most recent on the PC. The terminal is updated automatically if it does not have the latest revision.

Synchronizing Program Files

Click to put a check in the Synchronize Program Files box to enable automatic synchronization of program files on the terminal. When the terminal is booted, its program files will be compared with the most recent on the PC. The terminal is updated automatically if it does not have the latest revision.

Automatic IP Address Assignment

An IP address does not need to be assigned to the terminal. The terminal can find the

Airloader server automatically.

Creating New Groups

New groups, with different configurations, can be created by clicking on

Terminal/Group Manager

, and then clicking the right mouse button as shown.

After the new group has been created, the group settings option becomes available for change, as shown below.

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After the Configuration File and all of the other parameters have been set, the group is made active by clicking on the

Active

check box.

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Terminal Setup

Clicking on the

Thin Mode

button will cause all terminals in this group that are currently running in thick mode to be switched to thin mode the next time Airloader is run on the terminal.

Click on the

Schedule

button to view a dialog box for scheduling an automatic Airloader update.

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Select the desired time and click on

. Click on Update Now and the Airloader “push” capability controls terminals from this end.

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Setting the Segment

Checking the

Segment button restricts a terminal group to a range of IP addresses. The

IP Address can be any valid address on the segment, as it is used only to identify the segment. The setting of the Net Mask can be used to restrict the range. This feature is useful for segregating terminal groups by location.

Setting Force Reload

Clicking on the

Force Reload

button forces all terminals within a group to be automatically updated. The following warning message appears.

Click on the

Yes

button to force the reload.

Setting the Default Terminal Group

New terminals that have not yet been assigned to any group are initially assigned to the default group in effect when they are booted.

Any group can be made the default group by clicking on the group, and then clicking on the right mouse button. Then click on the

Make Default

option.

Reassigning Terminals

After a terminal has been configured and assigned to the default group, it can be reassigned to a new group by clicking on the terminal icon as shown below.

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Terminal Setup

Then, holding the mouse button down, drag the terminal icon to the desired group as shown next.

Release the mouse button, which reassigns the terminal.

The next time the terminal is rebooted, it will be reconfigured as defined in the group specification.

Mobile Device Manager (MDM) Features

Under

Tools

in Twin Client Manager are the Screen Watcher, Terminal Messenger, and

RF Monitor features.

Note:

The terminal may or may not be able to utilize the Screen Watcher or Terminal

Messenger features depending on its Authorization codes.

2-34

Select

Screen Watcher

, enter the terminal’s IP address, and click on

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A screen will appear with a display resembling the terminal screen.

Clicking on the

Font

button on the upper left brings up a screen in which you can modify the font settings, as shown below.

Select

Terminal Messenger

from the

Tools

menu.

You may enter an Address Range in the

From

and

boxes on this screen. Click on

Add

when finished.

Enter a message to send in the space provided, select the terminal to receive this message by clicking on it in the

Select Terminal(s)

column, and click on the

Send

button to send the message of your choice to the terminal of your choice.

See the example of the Terminal Messenger screen below.

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2-35

Terminal Setup

To remove a terminal from the list of terminals receiving your message, click on the terminal number in the

Select Terminal(s)

column, and click on the

Remove

button.

Click on the appropriate button,

Remove All

Select All

, or

Unselect All

, to remove all terminals, select all terminals, or unselect all terminals from the

Select Terminal(s)

list.

Note:

Use the

Ctrl

and

Shift

keys to select multiple terminals.

Click on the

Close

button when finished.

2-36

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Select

RF Monitor

from the

Tools

menu.

RF Monitor is an "Over The Air" diagnostic tool. It is used to collect diagnostic trace information from RF terminals running PowerNet Twin Client software.

It runs on a Windows PC and will send a command to the RF terminal to start tracing.

The terminal, when it receives this command, will start sending the trace information over the RF link to the PC that issued the command. This will be written to a file on this

PC that can be sent to us for analysis.

Click on

File

to Select Terminal or to Exit

Choosing

Select Terminal

allows you to view a log of the terminal’s activity. Enter the

Terminal IP Address and Terminal IP Port, and click on

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2-37

Terminal Setup

Click on

Edit

. Select Find and/or Find Next to search for pieces of information in your log, or select Clear to clear the search.

Click on

Actions

to select Start Monitor or Stop Monitor.

Click on

Tools

to choose Set Debug Levels or Settings.

The options in Set Debug Levels are shown below.

2-38

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May, 2006

The maximum log file size can be set under Settings.

Click on

View

to show or hide the Toolbar and the Status Bar.

This is the Toolbar. It is found near the top of the screen.

This is the Status Bar. It is found at the bottom of the screen.

Click on

About RF Monitor

under

Help to view version number information. Click on

About Twin Client Manager

under

Help

in the main menu to view the following screen.

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2-39

Terminal Setup

RF Monitor is a very small program and does not even require installation. Just place it in a directory on your PC and create a shortcut to run it. It will run on all versions of

Windows except V3.1 and Windows 95.

1. Move RF Monitor to a Windows PC with Network access to the RF terminal.

2. Run RF Monitor. (Create a shortcut or do a

Start/Run

From the pull down menu, select

File/Select Terminal.

4. Key in the RF terminal IP address and leave the port at 1802.

5. From the pull down menu, select

Tools/Set Debug Levels.

Set all levels to 9 except

Datastream and SNA.

2-40

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With the RF terminal sitting at the

Press Any Key prompt, select

Actions/Start

Monitor.

7. Press a key on the RF terminal to open a session, and you should see trace data in the

RF Monitor window. When done, end the trace and the file will be named

tnxxx.yyy.log

(where

xxx.yyy

is the last 2 octets of the RF terminal’s IP address) in the directory in which RF Monitor was running.

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2-41

Terminal Setup

2-42

Common Problems with RF Monitor

• The trace won’t start.

RF Monitor uses UDP to send commands to the RF device. On busy networks, UDP packets are not always delivered. The terminal can miss the command to start the trace. Below are some things that can be useful. a. Ping the RF terminal from the PC used before starting RF Monitor. (This seems to "open" a path to the terminal.) b. Start the Monitor with the terminal at the

Press Any Key

prompt. (While the terminal is at this prompt, it is not doing much and has a better chance of hearing the start trace command.)

• I don't understand what this trace means.

The trace that this tool collects is engineering-level information. It allows an end user to collect information that can be analyzed by Connect engineering.

It will generally be requested by Connect support to help diagnose a reported problem.

To be able to read and understand these completely, you need to have an understanding of:

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a. Emulation protocols (IBM 5250, IBM 3270, DEC VT200, etc.) b. PowerNet Twin Client products c. RF network concepts d. Wired network concepts e. Telnet sessions f. TCP/IP

They are text files that can be read with any editor or viewer and can be useful to end users and integrators, even if they may not have all the requirements above.

• I have an intermittent problem and it could happen on any one of my 100

terminals. RF Monitor only does one terminal at a time. What can I do?

RF Monitor is not the right diagnostic tool for this type of problem. PowerNet products have another diagnostic tool that can be used called the "Diagnostic Server".

This tool can be set up to run trace diagnostics on up to 300 terminals at the same time. This tool will be provided as needed for systems under PowerNet support agreement OR by T&M when they are not covered.

It also includes the service of a PowerNet support engineer.

Server Transfer is another feature. From the

Tools

menu, select

Server Transfer

The FTP Settings screen appears. x

To send object editor and configuration files from Windows to your Linux box, enter your server address, and click on

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2-43

Terminal Setup

Sending Program and Configuration Files to the

Terminal

Boot the terminal.

2. On the PC, select

Send Program Files to Terminal

from the

Terminal

menu in Twin

Client Manager.

The following screen will appear.

3. Click on

OK.

The following screen will appear.

4. Click on

5. On the PC, choose

Send Configuration Files to Terminal

from the

Terminal

menu in Twin Client Manager.

2-44

You will see the following screen.

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6. Choose

Yes

7. Click on

OK.

The following screen will appear.

9. Warm boot the terminal.

Under

Terminal

, you may select

Receive File from Terminal

Enter the path and file name to receive from the terminal in the Upload File dialog box.

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2-45

Terminal Setup

The default file is

“rf.log”.

Click on

OK.

2-46

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Chapter 3 • Keypad Configuration

Keypad Figures

(The keypad figures for the 700 terminal begin on the following page.)

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3-1

Keypad Configuration

vt emulation x x x

▲ x x vw

▲ x x x x x x bktab tab x x x x

◄

◄ x

►

► x x x esc x x x action

▼ x x find x x vw

▼ x x x x x x a b c d e f

I 1 2 3 x x x x x pf1 x x pf2 x x pf3 x x x g h i j k l m n o

.

4 5 6 x x select x x pf4 x x pf5 x x pf6 x x x p q r t u v w x y bksp 7 8 9 x attn remove s pg↑ pf7 x help pf8 z pg↓ pf9 x x x x x x x x x x x x orange alpha

0 enter x x x x x x x x pf10 x home insert alpha 1 alpha 2 alpha 3

keytop alpha 4 orange action

3-2

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3270 emulation

x x x

▲ x x vw

▲ x x x x x x bktab tab x x x x

◄

◄ x

►

► x x x

esc x x x action

▼ x clear erase x x vw

▼ x x x x x x a b c d e f

I 1 2 3 x x x x x pf1 x x pf2 x x pf3 x x x g h i j k l m n o

.

4 5 6 x x insert x x pf4 x x pf5 x x pf6 x x x p q r t u v w x y bksp 7 8 9 x eof sreq s pa1 pf7 x pa2 pf8 z pa3 pf9 orange alpha

0 enter x x x x x x x x pf10 x home reset alpha 1 alpha 2 alpha 3

keytop alpha 4 orange action x x x x x x x x x x x x

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3-3

3-4

Keypad Configuration

5250 emulation

x x x

▲ x x vw

▲ x x x x x x bktab tab x x x

esc x

◄

►

► x x x

▼ x clear fexit x x vw

▼ x x x action x x x x x x a b c d e f

I 1 2 3 x x x x x pf1 x x pf2 x x pf3 x x x g h i j k l m n o

.

4 5 6 x x print x x pf4 x x pf5 x x pf6 x x x p q r t u v w x y bksp 7 8 9 x attn sreq s rl↑ pf7 x help pf8 z rl↓ pf9 orange alpha

0 enter x x x x x x x x pf10 x home reset alpha 1 alpha 2 alpha 3

keytop alpha 4 orange action x x x x x x x x x x x x

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Keypad Table

q r s t u v w

5 x y z

Backspace

Backtab

Enter

Esc

Tab

2 n o p j k l m d e f g h i a b c

PF1

PF2

PF3

PF4

PF5

PF6

PF7

PF8

PF9

PF10

▲

◄

▼

►

Attention

Clear

EOF

<1> <1> <1>

<2> <2> <2>

<3> <3> <3>

<4> <4> <4>

<5> <5> <5>

<6> <6> <6>

<7> <7> <7>

<8> <8> <8>

<9> <9> <9>

<0> <0> <0>

<▲> <▲> <▲>

<▼> <▼> <▼>

--- <orange><bksp> ---

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3-5

Keypad Configuration

Erase

Field exit

Find

Help

Home

Insert

Pa1

Pa2

Pa3

Page up

Page down

Print

Remove

Reset

Roll up

Roll down

Select

Sys req

View up

View down

View left

View right

--- <action><esc> ---

<action><esc> --- ---

---

--- <orange><7> ---

--- <orange><8> ---

--- <orange><9> ---

---

---

---

<action><.> --- ---

3-6

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Chapter 4 • Error Message Resolution Guide

Message

ENTRY TOO LONG;

ALPHABETIC ONLY;

MINUS NOT VALID;

DECIMAL NOT VALID;

ALPHANUMERIC ONLY;

NUMERIC ONLY;

ENTRY TOO SHORT;

Twin Client Error Message Resolution Guide

Reason

Trying to key beyond the field size.

Solution

Ensure that you are entering input into the correct field.

Trying to key a character that is not alphabetic.

Ensure that you are entering input into the correct field.

Trying to key a Minus sign.

Trying to key a Decimal (period).

Ensure that you are entering input into the correct field.

Trying to key characters other than

Alphabetic and numeric.

Trying to key characters other than numeric.

Ensure that you are entering input into the correct field.

Trying to exit the field before it is filled. Ensure that you are entering input into the correct field.

Reference Tech Note

---

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4-1

Error Message Resolution Guide

Message

INVALID KEY;

MUST CLEAR FIELD;

Reason

The key pressed is not valid.

Solution

Ensure that you are entering input into the correct field.

Trying to enter data in a field that must be cleared first.

Ensure that you are entering input into the correct field.

Reference Tech Note

---

SCAN NOT ALLOWED;

KEY NOT ALLOWED;

Trying to scan into a key only field.

Trying to key into a scan only field.

Ensure that you are entering input into the correct field.

---

ENTRY TOO SHORT; Trying to exit the field before it is filled. Ensure that you are entering input into the correct field.

---

RECOVERABLE ERROR; Encountered an error from which you can continue.

UNRECOVERABLE ERROR; Encountered an error from which you can

NOT continue.

FUNCTION: \n\nFILE: \nLINE:

\nCODE;

Encountered an error from which you can

NOT continue.

Verify that your configuration settings for the hardware being used, usually a printer and cable issue.

Verify that your Network settings are correct and you are in the correct mode using the correct Port.

Notify Connect over the WEB incident reporting system.

---

T1113, T1114, T1161,

T1171, T1187 and

T1194

---

Press Enter for more information. Advisory message. --- Press any key\nFor More

Details...;

Press any key; Press a key to continue. Advisory message. ---

4-2

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Error Message Resolution Guide

Message

Connection

ERROR.\nREBOOT MOBILE

UNIT;

Disconnect

ERROR.\nREBOOT MOBILE

UNIT;

RF Send ERROR.\nREBOOT

MOBILE UNIT;

Reason

Could not Connect.

Could not Disconnect.

Could not Send.

RF Receive

ERROR.\nREBOOT MOBILE

UNIT;

Could not Receive.

RF Check

ERROR.\nREBOOT MOBILE

UNIT;

Could not run the RF Survey.

Solution Reference Tech Note

Verify that your Network settings are correct and you are in the correct mode using the correct Port.

Most likely a range, access point, radio, host or network issue. Troubleshoot the customer’s environment.

T1113, T1114, T1161,

T1171, T1187 and

T1194

T1113, T1114, T1161,

T1171, T1187 and

T1194

T1113, T1114, T1161,

T1171, T1187 and

T1194

Most likely a range, access point, radio, host or network issue. Troubleshoot the customer’s environment.

T1113, T1114, T1161,

T1171, T1187 and

T1194

T1113, T1114, T1161,

T1171, T1187 and

T1194

RF Timeout

ERROR.\nREBOOT MOBILE

UNIT;

Have been trying to contact the host for the radio timeout period (2 minutes default).

Most likely a range, access point, radio, host or network issue. Troubleshoot the customer’s environment.

T1113, T1114, T1161,

T1171, T1187 and

T1194

REBOOT MOBILE UNIT;

Retry (Y/N)?;

Reboot the Mobile Unit do to loss of connection.

Try again.

Most likely a range, access point, radio, host or network issue. Troubleshoot the customer’s environment.

Try to send or receive again, or perhaps ensure that the printer is cabled to the Mobile

Unit and is on.

T1113, T1114, T1161,

T1171, T1187 and

T1194

---

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4-3

Error Message Resolution Guide

Message Reason

TIMEOUT\n\nSending Data; Mobile Unit out of the coverage area.

TIMEOUT\n\nReceiving Data; Mobile Unit out of the coverage area.

Solution Reference Tech Note

Most likely a range, access point, radio, host or network issue. Troubleshoot the customer’s environment.

T1113, T1114, T1161,

T1171, T1187 and

T1194

Most likely a range, access point, radio, host or network issue. Troubleshoot the customer’s environment.

T1113, T1114, T1161,

T1171, T1187 and

T1194

Host Received

Data\nAwaiting App Reply!;

Mobile Unit has sent and received an acknowledgement from the IP stack and is waiting for the application to return data.

Most likely a host or network issue.

Troubleshoot the customer’s environment.

Probable causes are Database record locking, application program failure, Host failure or network failure.

T1113, T1114, T1161,

T1171, T1187 and

T1194

* WAITING TO SEND *; Mobile Unit out of the coverage area. Most likely a range, access point, radio, host or network issue. Troubleshoot the customer’s environment.

T1113, T1114, T1161,

T1171, T1187 and

T1194

TCP Error Reading\nMAC

Address.\nREBOOT MOBILE

UNIT;

Invalid TIP Command;

Could not obtain the Mac Address from the Mobile Unit.

Bad internal protocol.

Possible hardware, driver or stack problem

Contact the Mobile Unit manufacturer.

Notify Connect over the WEB incident reporting system.

Session Ended\nBy User or

Host;

User, Host, application or network has ended the session.

---

If the user did not end the session, most likely host or network issues. Troubleshoot the customer’s environment.

T1113, T1114, T1161,

T1171, T1187 and

T1194

4-4

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Error Message Resolution Guide

Message

Server Packet Error;

Error receiving host\nlist from

Server;

Unexpected Server\ndata received;

Reason

Bad Protocol detected.

Error starting\nhost application;

Select Host or App;

Connected to the server but can not connect to the distant end.

Need to choose your Host/application destination.

Connecting...; Attempting to connect to the

Host/application.

TCP Error\nReading IP

Address\nREBOOT MOBILE

UNIT;

Printer start error;

Mobile Unit missing Network IP information.

Could not initialize the printer.

Battery too low\nto print; Not enough power to print.

Solution

Usually a result of bad cabling, power or faulty transceiver. Also, will receive this if the Mobile

Unit is in the wrong mode for server operation.

Reference Tech Note

---

--- Usually a result of bad cabling, power or faulty transceiver. Also, will receive this if the Mobile

Unit is in the wrong mode for server operation.

Usually a result of bad cabling, power or faulty transceiver. Also, will receive this if the Mobile

Unit is in the wrong mode for server operation.

Configure the server handler to access the host application.

---

User selection required. ---

Advisory message.

Configure the Mobile Unit with the correct network IP information.

Cable or power issue with the printer.

Replace the battery with a fully recharged battery.

---

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4-5

Error Message Resolution Guide

Message

Paper Feed Error\nFix Then

Hit Enter;

Reason

Paper in the printer is not ready.

Printer Error\nPrint Ended; Can not print.

Solution

Replace the paper or rethread the paper in the printer.

Check cable, battery, communication settings and paper in the printer.

Reference Tech Note

---

--- User Count Exceeded.\n

Session Ended;

Possible authorization issue.

Primary Unavailable\nTrying

Alternate;

First Host IP address not available trying the remaining addresses in the Host list.

Verify that you have the correct number of licenses for the number of Mobile Units you are using.

Verify the host address. ---

APMAC.DAT Error\nSession

Ended;

Access point Media Access Control error. Most likely a range, access point, radio, host or network issue. Troubleshoot the customer’s environment.

T1113, T1114, T1161,

T1171, T1187 and

T1194

MUIP.DAT Error\nSession

Ended;

Mobile Unit IP Error.

Missing Subnet IP\nSession

Ended;

Mobile Unit IP Netmask Error.

Error Opening File; File is missing.

Telnet API\nnot found; Program files are missing.

Most likely a Mobile Unit network setting issue. Troubleshoot the customer’s environment.

Verify that the configuration files are on the

Mobile Unit. Or perhaps there is a hardware failure.

Reload program files.

T1113, T1114, T1161,

T1171, T1187 and

T1194

T1113, T1114, T1161,

T1171, T1187 and

T1194

---

Battery Low

Warning\n\nReplace Battery

Soon;

No Host List.\nPress any key\nTo Edit Host IP's;

Not enough power to operate the Mobile

Unit.

Replace the battery with a fully recharged battery.

Have not configured your target hosts. Configure the target host IP addresses.

---

4-6

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Error Message Resolution Guide

Message

Unable to Allocate\nFont

Memory;

Font Loading Error;

Reason

Mobile Unit does not have enough memory to load the fonts.

Could not load the font.

Printer Not Ready\nPress R to

Retry\nC to Cancel Print;

Can not print.

Solution

Reduce the fonts in use or expand the memory in the Mobile Unit.

Ensure that the font is available to load.

Check cable, battery, communication settings and paper in the printer.

Reference Tech Note

---

--- Mobile Unit in\nDemonstration

Mode\nfor TwinClient;

Running in demo mode.

Connected to Host;

Purchase a license from Connect.

Successful connection to the target Host. Advisory message. ---

Telnet Mode not\nsupported on\nthis Mobile Unit;

Telnet Setup files\nnot found.

Reload\nfiles then switch;

This Mobile Unit must be used with a

Connect Server.

Customer specific configuration files are missing.

Order a Connect Server.

Load the configuration files into the Mobile

Unit from Twin Client Manager.

Switched Client to\nTelnet

Direct Mode;

Switched Client to\nServer

Based Mode;

Port 23 is only\nallowed in

Telnet Mode;

Mobile Unit running in Telnet mode direct to the target Host.

Mobile Unit running through a Connect server in thin mode usually at port 1800.

Can not set the port to 23 in Server mode.

Port 23 is the standard Telnet port.

Advisory message.

Not Enough Memory\nTo

Run;

Press any key;

Mobile Unit does not have the capacity to run the program do to memory restrictions.

Press a key to continue.

Expand the Mobile Unit memory.

Advisory message.

---

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4-7

Error Message Resolution Guide

Message

TwinClient Telnet;

TwinClient Server;

TwinClient TN3270;

TwinClient TN5250;

TwinClient TNVT;

Edit Menu Options;

Edit Mobile Unit IP;

Edit Server/Host IPs;

Edit Radio Option;

Edit License Key;

Reason

Prompt.

Menu Title.

Menu Option.

4-8

Solution

Advisory message.

Reference Tech Note

---

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Error Message Resolution Guide

Message

Run Site Survey;

Switch Client Modes;

Run TwinClient;

Exit to OS;

Reason

Menu Option.

Solution

Advisory message.

Reference Tech Note

---

Printer may not be\nplugged in or\nturned on!;

Can not print.

OUT OF RANGE OF BASE; Mobile Unit out of the coverage area.

Check cable, battery, communication settings and paper in the printer.

---

Most likely a range, access point, radio, host or network issue. Troubleshoot the customer’s environment.

T1113, T1114, T1161,

T1171, T1187 and

T1194

--- CONNECT SERIAL CABLE; Serial cable not connected to the Mobile

Unit.

Check cable, battery and communication settings for the Mobile Unit.

REMOVE SERIAL CABLE; Remove serial cable from to the Mobile

Unit.

PLACE IN CRADLE; Place the Mobile Unit in the cradle.

Check cable, battery and communication settings for the Mobile Unit.

Advisory message.

---

REMOVE FROM CRADLE; Remove Mobile Unit from the cradle. Advisory message. ---

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4-9

Error Message Resolution Guide

Message Reason

ACQUIRING CRADLE BUS; Attempting to access the cradle through the serial port you have configured.

Solution

Advisory message.

Printer Out\nOf Range;

Connection Refused\nBy

Host;

Reference Tech Note

---

Printer out of the coverage area.

You connected to the target host but the host disconnected you.

Most likely a range, access point or radio issue. Troubleshoot the customer’s environment.

Verify that the configuration file has the correct

Mobile Unit type and New environment variable set. Fallback to the Connect Default to verify the connection.

T1113, T1114, T1161,

T1171, T1187 and

T1194

---

Connection Timed Out;

Connection Failed\nHost Not

Responding;

You connected to the host but did not logon in the appropriate time so the host disconnected you.

Could not connect to the Host.

Modify the Host parameters for login. ---

Most likely a range, access point, radio, host or network issue. Troubleshoot the customer’s environment.

T1113, T1114, T1161,

T1171, T1187 and

T1194

Connection Failed\nHost

Unreachable;

Could not connect to the Host. Most likely a range, access point, radio, host or network issue. Troubleshoot the customer’s environment.

T1113, T1114, T1161,

T1171, T1187 and

T1194

Mobile Unit Out\nOf Range,

Unable\nTo Transmit;

Mobile Unit out of the coverage area.

Mobile Unit Out\nOf Range,

Unable\nTo Receive;

Printer Not\nResponding;

Mobile Unit out of the coverage area.

Can not print.

Most likely a range, access point, radio, host or network issue. Troubleshoot the customer’s environment.

T1113, T1114, T1161,

T1171, T1187 and

T1194

--- Most likely a range, access point, radio, host or network issue. Troubleshoot the customer’s environment.

Check cable, battery, communication settings and paper in the printer.

---

4-10

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Error Message Resolution Guide

Message

Printer Out\nOf Range;

Print Complete;

Reprint (Y/N)?;

WARNING;

Reason

Printer out of the coverage area.

Prompt.

Yes or No prompt for a reprint.

Prompt.

Solution

Most likely a range, access point or radio issue. Troubleshoot the customer’s environment.

Advisory message.

Reference Tech Note

T1113, T1114, T1161,

T1171, T1187 and

T1194

---

Advisory message.

---

Turning power off\nduring a session\nwill cause the\nprogram to restart;

Are you sure (y/n)?;

This Mobile Unit will disconnect the session if powered off.

Yes or No prompt for a confirmation.

Mobile Unit manufacturer limitation. Advisory message.

Advisory message.

---

You Sure? (YyNn); Yes or No prompt for a confirmation. Advisory message.

Domain Name Server\nNot

Set;

DOMAIN NAME SERVER not configured. Configure the Mobile Unit with the correct network IP information.

Domain Name Server\nQuery

Memory Error;

Memory error on the Mobile Unit Expand the Mobile Unit memory or return the

Mobile Unit for repair.

---

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4-11

Error Message Resolution Guide

Message

Domain Name Server\nQuery

Sending Error;

Reason

Mobile Unit out of the coverage area.

Solution Reference Tech Note

Most likely a range, access point, radio, host or network issue. Troubleshoot the customer’s environment.

T1113, T1114, T1161,

T1171, T1187 and

T1194

Domain Name Server\nQuery

Receive Error;

Domain Name

Server\nUnavailable;

Mobile Unit out of the coverage area. Most likely a range, access point, radio, host or network issue. Troubleshoot the customer’s environment.

T1113, T1114, T1161,

T1171, T1187 and

T1194

Could not connect to the DOMAIN NAME

SERVER.

Most likely a range, access point, radio, host or network issue. Troubleshoot the customer’s environment.

T1113, T1114, T1161,

T1171, T1187 and

T1194

Error loading\nparameter file; Could not load the parameter file. Reload the correct configuration files. ---

Could not open\ntelnet interface;

Could not Telnet. Reload the program files.

Could not set\mtelnet options; Could not use the Telnet configuration. Reload the correct configuration files.

---

Setup file\nsetting mismatch\nReload Setup;

Emulation program selected is not compatible with the configuration file on the Mobile Unit.

Remove the emulation and configuration files.

Run clear Telnet on the Mobile Unit then reload the Mobile Unit with the proper emulation and configuration files.

Display formatting\ntoo large for\ncurrent screen;

Mobile Unit does not have enough memory to run your configured reformatted screens.

Expand the Mobile Unit memory or order a server from Connect.

---

4-12

Supported Equipment Manual

•

May, 2006

Error Message Resolution Guide

Message

Mobile Unit\ninitialization error;

Reason

Mobile Unit problem.

Solution

Return the Mobile Unit to the manufacturer for repair.

Reference Tech Note

---

Host/App/Network\nclosed the session;

Customer’s environment disconnected the

Mobile Unit session.

Most likely a range, access point, radio, host or network issue. Troubleshoot the customer’s environment.

T1113, T1114, T1161,

T1171, T1187 and

T1194

Disconnecting...; Prompt. Advisory message. ---

Scan Barcode; Bar code scanning test. Advisory message. ---

Enter Setup\nPassword; Prompt.

Enter Profile \nPassword; Prompt.

Host IP;

Host Name;

Port;

Host IP address prompt.

Host name prompt.

Host IP port required.

Advisory message.

Enter target host IP address.

Enter target host Name.

---

Enter 23 for Telnet or 1800 for a Connect server. Could also be a different number depending on the customer’s environment.

T1113, T1114, T1161,

T1171, T1187 and

T1194

Supported Equipment Manual

•

May, 2006

4-13

Error Message Resolution Guide

Message

Mobile Unit Type;

Reason

Prompt.

Solution

Advisory message.

Reference Tech Note

---

WARNING: This will \nend any\ncurrent session;

Continue (Y/N)?;

Prompt.

Advisory message.

---

Prompt. Advisory message. ---

HOST ENTRY; Prompt. Advisory message. ---

VT(100/220) Setup;

Mobile Unit Info;

Emulation Setup;

ANSI Setup;

Miscellaneous Setup;

Mobile Unit Type;

Prompt.

Advisory message.

---

4-14

Supported Equipment Manual

•

May, 2006

Message

Control Codes;

Local Echo;

<BK SP> Sends;

Reason

Prompt.

New Line Mode;

Insert Mode;

Prompt.

Autowrap Mode; Prompt.

Cursor; Prompt.

EMULATION SETUP; Prompt.

Mobile Unit Type;

Local Echo;

Prompt.

Error Message Resolution Guide

Solution

Advisory message.

Reference Tech Note

---

Supported Equipment Manual

•

May, 2006

4-15

Error Message Resolution Guide

Message

Map Underline;

Break Key;

Reason

Prompt.

ANSI Setup;

Control Codes;

Prompt.

Backspace Key; Prompt.

MISCELLANEOUS SETUP; Prompt.

Test Options;

TEST OPTIONS;

Printer Test;

Prompt.

4-16

Solution

Advisory message.

Reference Tech Note

---

Supported Equipment Manual

•

May, 2006

Error Message Resolution Guide

Message

Scan Code Test;

Reason

Prompt.

User Name;

User Password;

Prompt.

ON; Prompt.

OFF; Prompt.

Map; Prompt.

Don't Map;

Enable Break;

Disable Break;

Prompt.

Solution

Advisory message.

Reference Tech Note

---

Supported Equipment Manual

•

May, 2006

4-17

Error Message Resolution Guide

Message

7 bit;

8 bit;

Send Delete;

Send Backspace;

Mobile Unit Setup;

Scanner Options;

Program Options;

Special Options;

Beeper Options;

Exit to DOS;

Reason

Prompt.

4-18

Solution

Advisory message.

Reference Tech Note

---

Supported Equipment Manual

•

May, 2006

Message

Backlight Time;

Enter Key Action;

Reset Options;

Font Size;

Portable Printer;

Reprint Option;

Reason

Prompt.

Data IDs; Prompt.

Internal/External; Prompt.

Modify Beeps;

Message Beeps;

Prompt.

Supported Equipment Manual

•

May, 2006

Solution

Advisory message.

Advisory message. message.

Advisory message.

Error Message Resolution Guide

Reference Tech Note

---

4-19

Error Message Resolution Guide

Message

Scan Identifier;

AID Scan Setup;

Reason

Prompt.

Long Scans;

Scan Send;

Prompt.

Yes; Prompt.

No; Prompt.

Normal; Prompt.

Double Wide;

Double High;

Double High and Wide;

Prompt.

Solution

Advisory message.

Reference Tech Note

---

--Advisory message.

Advisory message.

---

4-20

Supported Equipment Manual

•

May, 2006

Message

Errors Only;

Reason

Prompt.

Automatic; Prompt.

All Messages; Prompt.

Reject; Prompt.

Truncate; Prompt.

Split;

Do Not Send;

Prompt.

Always Send; Prompt.

Last Field Only; Prompt.

Internal; Prompt.

External; Prompt.

Supported Equipment Manual

•

May, 2006

Error Message Resolution Guide

Solution

Advisory message. message.

Advisory message.

message.

Advisory message.

Advisory message. message.

message.

Reference Tech Note

---

4-21

Error Message Resolution Guide

Message Reason

none; Prompt.

monarch; Prompt.

pddumb; Prompt.

comtec; Prompt.

rascal; Prompt.

codewriter; Prompt.

comtec(S); Prompt.

User Name;

Password;

Frequency: Hz;

Prompt.

Solution

Advisory message.

Reference Tech Note

--message.

Advisory message.

message.

Advisory message.

---

4-22

Supported Equipment Manual

•

May, 2006

Message

Duration: ms;

Delay: ms;

Select Scanner;

Setup Scanner;

Scan Test;

Scan Operation;

Reason

Prompt.

Laser; Prompt.

Contact/Pulse; Prompt.

Contact/No Pulse; Prompt.

Auto/Pulse; Prompt.

Error Message Resolution Guide

Solution

Advisory message.

message.

Advisory message. message.

Reference Tech Note

---

Supported Equipment Manual

•

May, 2006

4-23

Error Message Resolution Guide

Message

Auto/No Pulse;

Wand Simulation;

Reason

Prompt.

VT100; Prompt.

VT220; Prompt.

SETUP; Prompt.

Mobile Unit IP/Radio;

Host List;

Prompt.

NULL; Prompt.

Solution

Advisory message.

message.

Reference Tech Note

---

Advisory message.

---

4-24

Supported Equipment Manual

•

May, 2006

您好！我是一个经过专门训练的 AI 聊天机器人，旨在帮助您了解 Intermec 700 Mobile Computer Supported Equipment Manual。我已经彻底审查了该文档，可以帮助您找到所需的确切信息，或者用清晰简洁的术语解释内容。无论您是在寻找有关特定功能、故障排除步骤或一般用法的指导，都可以随时提出您的问题。您提供的关于您的疑虑或需求的细节越多，我就能更准确、更有效地帮助您！

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Supported Equipment Manual

for the 700 Mobile Computer manufactured by Intermec

Copyright

Trademarks

Production

Chapter 1 • Introduction............................................................................................. 1-1

Chapter 2 • Terminal Setup........................................................................................ 2-1

Chapter 3 • Keypad Configuration ............................................................................ 3-1

Chapter 4 • Error Message Resolution Guide .......................................................... 4-1

Chapter 1 • Introduction

Description

Pictures

Setup Requirements

Accessories

Synchronization Tools

Chapter 2 • Terminal Setup

Downloading from the WEB

Running Setup from a Download File

Installation

Running the Manager

Menu Bar

Toolbar

Quick Start

Configuring the Manager

Setting the Emulation

Setting the Servers

Setting Terminal Operations

Setting Terminal Model

Saving the Configuration

Setting Airloader Auto-Configuration

+

Configuring the Terminal for Download

Booting the Terminal

Starting a Telnet Session

Standard Setup

Setup Using Twin Client Manager

VT Settings

5250 Settings

3270 Settings

Terminal Setup Using Twin Client Menus

Edit Server/Host IPs

Edit License Key

Run Site Survey

Switch Client Modes

Run Client Emulator

Authorizing PowerNet

Automatic Authorization

Authorized Terminals

Adding Licenses

Transferring Licenses

Listing

Software Management

Airloader Auto-Configuration

Enabling Automatic Downloads

Synchronizing Configuration Files

Synchronizing Program Files

Automatic IP Address Assignment

Creating New Groups

Setting the Segment

Setting Force Reload

Setting the Default Terminal Group

Reassigning Terminals

Mobile Device Manager (MDM) Features

Common Problems with RF Monitor

Sending Program and Configuration Files to the

Terminal

Chapter 3 • Keypad Configuration

Keypad Figures

.

.

.

Keypad Table

Chapter 4 • Error Message Resolution Guide

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