Avid,,,,,,,,,,,,, Installation and Operations Guide
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Avid
®
DMS System
Installation and Operations Guide
m a k e m a n a g e m o v e | m e d i a
™
Avid
®
2
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Avid products or portions thereof are protected by one or more of the following United States Patents:
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Other patents are pending.
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Copyright © 2004 Avid Technology, Inc. and its licensors. All rights reserved. Printed in USA.
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Copyright © 1988–1997 Sam Leffler
Copyright © 1991–1997 Silicon Graphics, Inc.
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Trademarks
888 I/O, Adrenaline, AirPlay, AirSPACE, AirSPACE HD, AniMatte, AudioSuite, AudioVision, AutoSync, Avid,
Avid DNA, AVIDdrive, AVIDdrive Towers, Avid Mojo, AvidNet, AvidNetwork, AVIDstripe, Avid Unity,
Avid Xpress, AVoption, AVX, CamCutter, ChromaCurve, ChromaWheel, DAE, D-Fi, D-fx, Digidesign,
Digidesign Audio Engine, Digidesign Intelligent Noise Reduction, DigiDrive, Digital Nonlinear Accelerator,
DigiTranslator, DINR, D-Verb, Equinox, ExpertRender, FieldPak, Film Composer, FilmScribe, FluidMotion,
HIIP, HyperSPACE, HyperSPACE HDCAM, IllusionFX, Image Independence, Intraframe, iS9, iS18, iS23, iS36, Lo-Fi, Magic Mask, make manage move | media, Marquee, Matador, Maxim, MCXpress,
Media Composer, MediaDock, MediaDock Shuttle, Media Fusion, Media Illusion, MediaLog,
Media Reader, Media Recorder, MEDIArray, MediaShare, Meridien, MetaSync, NaturalMatch, Nearchive,
NetReview, NewsCutter, Nitris, OMF, OMF Interchange, OMM, Open Media Framework,
Open Media Management, ProEncode, Pro Tools, QuietDrive, Recti-Fi, RetroLoop, rS9, rS18, Sci-Fi,
Softimage, Sound Designer II, SPACE, SPACEShift, Symphony, the Avid|DS logo, Trilligent, UnityRAID,
3
4
Vari-Fi, Video Slave Driver, VideoSPACE, and Xdeck are either registered trademarks or trademarks of
Avid Technology, Inc. in the United States and/or other countries.
iNEWS, iNEWS ControlAir, and Media Browse are trademarks of iNews, LLC.
All other trademarks contained herein are the property of their respective owners.
Avid DMS System Installation and Operations Guide • 0130-06040-01 • May 2004
Contents
Using This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Who Should Read This Manual? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Chapter 1 DMS Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
DMS Broker Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
DMS Broker Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
DMS Administration Tool Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Media Browse Integration Services System Configuration . . . . . . . . . . 16
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
DMS Broker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Supported Avid Editors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
DMS Administration Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Chapter 2 DMS Broker Installation and Configuration . . . . . . . . . . . . . . . . . 19
Installation and Configuration Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
DMS Media Browse Integration Service Components . . . . . . . . . . . . . . 20
2
Avid Unity MediaNetwork . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Media Browse Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Anystream Agility Workgroup Components. . . . . . . . . . . . . . . . . . . . . . 21
Installation and Configuration Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Installation of an Encoding Application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
DMS Broker Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Attaching the Application Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
DMS Broker Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
DMS Administration Tool Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Chapter 3 Using the DMS Administration Tool . . . . . . . . . . . . . . . . . . . . . . . 33
DMS Administration Tool Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
User and Administrator Rights and Capabilities . . . . . . . . . . . . . . . . . . 34
Opening the DMS Administration Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
DMS Administration Tool User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Opening the Jobs Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Jobs Page Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Customizing the Jobs List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Viewing Details About a Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Opening the Providers Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Customizing the Providers Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Installing a Distributed Media Service . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Deleting a Distributed Media Service . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Opening the Users Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Setting Up User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Deleting User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Reassigning Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Chapter 4 Installing Services and Registering Providers . . . . . . . . . . . . . . . 55
Installing the Software for the Media Browse Integration Services . . . . 56
Removing Start Menu Commands for Unused Services . . . . . . . . . . . . 57
Using the DMS Administration Tool to Install a Service . . . . . . . . . . . . . 58
Chapter 5 Configuring a DMS Service Provider. . . . . . . . . . . . . . . . . . . . . . . 63
Configuring the ProEncode Provider. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Configuring the Proxy Transcode Provider . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Configuring the Create Proxy Provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Configuring the Nearchive Audio/Video Mixdown Provider. . . . . . . . . . . . . . 69
Configuring the Video Render and Checkin Provider . . . . . . . . . . . . . . . . . . 71
Configuring the Avid DS Remote Processing Provider . . . . . . . . . . . . . . . . . 72
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4
Chapter 6 Using DMS Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Configuring a DMS Broker Client on an Avid Editing Application. . . . . . . . . 74
Media Browse Integration Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Create Proxy Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
How the Create Proxy Command Works . . . . . . . . . . . . . . . . . . . . 77
Nearchive Audio/Video Mixdown Service . . . . . . . . . . . . . . . . . . . . . . . 79
How the Nearchive Audio/Video Mixdown Command Works . . . . . 80
Send to Playback Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Video Render and Checkin Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
How the Video Render and Checkin Command Works . . . . . . . . . 83
Avid DS Remote Processing Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Installing and Configuring the Avid DS RP Software. . . . . . . . . . . . . . . 84
Chapter 7 Using ProEncode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
ProEncode System Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Supported ProEncode Client Platforms. . . . . . . . . . . . . . . . . . . . . . . . . 88
Setting Up ProEncode Client and Providers . . . . . . . . . . . . . . . . . . . . . . . . 88
Installing the ProEncode Client Software . . . . . . . . . . . . . . . . . . . . . . . 89
Configuring a DMS Broker Client on an Avid Editing Application . . . . . 89
Encoding a Clip or a Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Sharing Folders in an Avid Unity MediaNetwork Environment . . . . . . . 91
Sending a Clip or Sequence to ProEncode from an
Avid Editing Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Adding a File to ProEncode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Appendix A Installing Encoding Applications . . . . . . . . . . . . . . . . . . . . . . . . . 101
Installing Anystream Agility Workgroup . . . . . . . . . . . . . . . . . . . . . . . . 102
Installing Anystream Agility Workgroup and ProEncode . . . . . . . . 102
Installing DMS Broker and Anystream Agility
Workgroup on the Same System . . . . . . . . . . . . . . . . . . . . . . . . 103
Uninstalling the GlobeTrotter FlixID and Sentinel Drivers . . . . . . . 103
Installing the Anystream Agility Workgroup Software . . . . . . . . . . 104
Provider Settings Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Preprocessing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Installing Telestream FlipFactory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Configuring Telestream FlipFactory for Avid Unity MediaNetwork . . . . 106
Appendix B Troubleshooting the DMS Broker and DMS Services . . . . . . . . 107
Finding Solutions for Specific Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
General Troubleshooting Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Checking the User Information File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Additional Installation and Configuration Information . . . . . . . . . . . . . . . . . 112
Updating the HOSTS File (Windows) . . . . . . . . . . . . . . . . . . . . . . 113
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
5
6
Using This Guide
Congratulations on your purchase of the Avid Distributed Media Services
(DMS) system consisting of the DMS Broker, the DMS Administration
Tool, and Distributed Media Services.
The DMS Broker allows you to take advantage of a network environment and pass compute-intensive tasks to other workstations on your network. This allows video editors to stay focused on their editing tasks. n
The documentation describes the features and hardware of all models.
Therefore, your system might not contain certain features and hardware that are covered in the documentation.
Who Should Read This Manual?
This manual is written for information systems technicians, network administrators, or any other technical personnel responsible for purchasing the equipment, preparing a site for installation, and connecting the Avid
DMS system to the network. Portions of the manual provide operations information for system administrators who are managing the Avid DMS system and guidelines for general system users.
This manual provides requirements and specifications for your DMS system in the following areas:
• System requirements
• Installation and set up procedures
• System configuration and maintenance
8
Using This Guide
Use this manual to prepare for and set up your system on the network, after you purchase DMS system components, according to Avid Technology,
Inc. requirements and specifications. Before installing any equipment, the site must already have a configured network.
Avid recommends that system administrators and users have basic experience or classroom knowledge of Windows-based operating systems and Microsoft’s Internet Explorer browser.
Symbols and Conventions
Avid documentation uses the following symbols and conventions: t
>
Symbol or Convention Meaning or Action
n c w
A note provides important related information, reminders, recommendations, and strong suggestions.
A caution means that a specific action you take could cause harm to your computer or cause you to lose data.
A warning describes an action that could cause you physical harm. Follow the guidelines in this document or on the unit itself when handling electrical equipment.
Margin tips
Italic font
Courier Bold font
This symbol indicates menu commands (and subcommands) in the order you select them. For example, File > Import means to open the File menu and then select the Import command.
This symbol indicates a single-step procedure.
Multiple arrows in a list indicate that you perform one of the actions listed.
In the margin, you will find tips that help you perform tasks more easily and efficiently.
Italic font is used to emphasize certain words and to indicate variables.
Courier Bold font identifies text that you type.
If You Need Help
Symbol or Convention Meaning or Action
Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the mouse action. For example,
Ctrl+drag.
If You Need Help
If you are having trouble using DMS Broker:
1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important to check each step of your workflow.
2. Check for the latest information that might have become available after the documentation was published in the DMS Broker ReadMe file.
n
The DMS Broker has a ReadMe file that covers issues related to DMS Broker,
ProEncode, and the Media Browse Integration Services.The ReadMe file is available on the DMS Broker installation CD-ROM and on the Avid
Knowledge Center.
3. Check the documentation that came with your Avid application or your hardware for maintenance or hardware-related issues.
4. Visit the online Knowledge Center at www.avid.com/support. Online services are available 24 hours per day, 7 days per week. Search this online Knowledge Center to find answers, to view error messages, to access troubleshooting tips, to download updates, and to read/join online message-board discussions.
5. For Technical Support, please call 800-800-AVID (800-800-2843).
For Broadcast On-Air Sites and Call Letter Stations, call
800-NEWSDNG (800-639-7364).
9
Using This Guide
Related Information
The DMS Broker has a ReadMe file covers issues related to DMS Broker,
ProEncode, and the Media Browse Integration Services.The ReadMe file is available on the DMS Broker installation CD-ROM and on the Avid
Knowledge Center.
The following documents may provide more information about some of the other Avid products that integrate with the DMS system:
• Nearchive Administrator’s and User’s Guide
• Media Browse Release Notes
•
Avid Unity MediaNetwork for Windows NT Clients Quick Start Card
• Avid Unity MediaManager Administrator’s and User’s Guide
• MediaManager ReadMe
• TransferManager Release Notes
• Avid NewsCutter Products Help and Release Notes or ReadMe file
• Avid NewsCutter XP Help and Release Notes or ReadMe file
• Avid Media Composer Help and Release Notes or ReadMe file
n
NewsCutter, NewsCutter XP, and Media Composer products based on
Meridien hardware have Release Notes. The systems that support Avid DNA hardware use online ReadMe files instead of release notes.
n
ProEncode documentation is included in the Avid DMS System Installation and Operations Guide (this guide) and the DMS Broker Help. ProEncode also has its own Help.
n
For the latest product information, see the Avid Knowledge Center: www.avid.com/support
10
How to Order Documentation
How to Order Documentation
To order additional copies of this documentation from within the
United States, call Avid Sales at 800-949-AVID (800-949-2843). If you are placing an order from outside the United States, contact your local
Avid representative.
Avid Educational Services
For information on courses/schedules, training centers, certifications, courseware, and books, please visit www.avid.com/training or call Avid Sales at 800-949-AVID (800-949-2843).
11
Using This Guide
12
Chapter 1
DMS Overview
This chapter provides an overview of the DMS system and contains the following topics:
•
•
•
•
International Character Support
Chapter 1 DMS Overview
Software Components
The software used to manage Distributed Media Services (DMS) is comprised of two major components: the DMS Broker and the DMS Administration
Tool.
DMS Broker Software
The DMS system uses the concept of service providers. The Broker manages the various providers. A provider is a software program that can perform a particular service for an Avid editing application. For example, a ProEncode provider runs on a system containing encoding software such as Anystream™
Agility™ Workgroup™. ProEncode uses the encoding software to transform media into different formats that are suitable for delivery on the Web, DVD, or
CD-ROM.
In a typical scenario, an Avid editor would send a sequence to the DMS
Broker using the File > DMS > ProEncode command. This tells the DMS
Broker that the editor wants to send the selected sequence to ProEncode.
The ProEncode provider accepts the job from the DMS Broker and passes the information about the sequence to the encoding software. The provider monitors the progress of the encoding operation and reports the progress to the
DMS Broker. When the job is complete, the ProEncode provider copies the new files to the proper location and notifies the DMS Broker that the job is complete. To monitor the job you can view the DMS Web page.
The DMS Broker matches jobs and their corresponding settings with suitable providers. The Broker is a repository of job and provider information. It allows individual providers to choose jobs that they are able to process according to the service for which they are configured.
The DMS Broker software should not reside on the same computer as an Avid editing application. The DMS Broker software may be installed on a provider system, depending on the workload of the particular computer.
14
Distributed Media Services
DMS Broker Window
The DMS Broker window displays current information about the status of the
Broker including the host name for the system on which the Broker resides.
The DMS Broker uses the host name to identify itself on the network.
DMS Administration Tool Software
The DMS Administration Tool is a Web-based application that is accessed through a browser. It communicates with the DMS Broker’s built-in Web server. This communication allows you to manage Distributed Media Services through a browser from anywhere using the Internet.
The DMS Broker and the DMS Administration Tool manage all Distributed
Media Services. The DMS Administration Tool performs two types of functions:
• Provides detailed information based on lists of jobs, encoders, profiles, and users
• Provides controls for managing and canceling jobs, deleting provider software, deleting profiles, and creating or deleting users
Distributed Media Services
Distributed Media Services (DMS) may be distributed to dedicated workstations in a networked environment, thereby freeing computer resources to perform other tasks.
The DMS services managed by the Broker include but are not limited to the following:
• Media Browse Integration Services
Proxy Transcode service
Create Proxy service
Nearchive Audio/Video Mixdown service
Video Render and Checkin
• ProEncode
• Avid DS Remote Processing
15
Chapter 1 DMS Overview
When you install Media Browse Integration Services or ProEncode services on a computer, the installation program also installs a provider software program for each service. After you install the services you use the DMS
Broker software to register the providers that you want to use on a particular computer.
Configuration Requirements
This section describes configuration requirements for Media Browse and
ProEncode services. For information on ProEncode configuration, see
“ProEncode System Configuration” on page 86 .
For details on installing and configuring the Avid DS RP software, see the
Avid DS Nitris Installation and Administration Guide.
Media Browse Integration Services System Configuration
The following illustration shows basic DMS Broker configuration requirements in an Avid Unity MediaNetwork environment with the Media
Browse Integration services. In this configuration, Avid Unity MediaManager and Avid Unity TransferManager are connected to the same Gigabit Ethernet switch as the DMS Broker, Create Proxy, and Encoder systems. The Avid editors are on the Avid Unity MediaNetwork system which is accessed via
Fibre Channel or the PortServer Pro system.
This configuration supports the following systems:
• One DMS Broker system that contains the following:
DMS Broker software
Video Render and Checkin provider
Nearchive Audio/Video Mixdown provider
• One Create Proxy system that contains a Create Proxy provider
• Up to ten Encoder systems, each containing the following:
Proxy Transcode provider
If ProEncode is in the configuration, install the ProEncode provider on this system.
Anystream Agility Workgroup encoding software
16
Configuration Requirements
When you install the Media Browse Integration Services, the installation program also installs a provider application for each service. You use the DMS
Broker software to register and configure the individual providers.
DMS Broker Configured for Media Browse Integration Services
DMS Broker system
Contains DMS Broker software, a Video Render and Checkin provider, and a Nearchive Audio/Video Mixdown provider.
The services obtain media from Avid Unity
MediaNetwork through the PortServer Pro
PortServer Pro
DMS Broker system with DMS Broker dongle
Create Proxy system
Contains a Create Proxy provider.
The Nearchive Audio/Video Mixdown service communicates with
TransferManager
Create Proxy system
Encoder system
Each system contains a Proxy Transcode provider and Anystream Agility Workgroup software.
This system could also contain a ProEncode provider.
Avid Unity
TransferManager
All of the services communicate with MediaManager
Avid Unity
MediaManager
Legend
Encoder system with
Anystream dongle and IPV dongle
Up to 10 Encoder systems are supported in this configuration.
Gigabit Ethernet
100Bt Ethernet
Gigabit Ethernet
Switch
17
Chapter 1 DMS Overview
System Requirements
DMS Broker
The DMS Broker requires the following minimum specifications, running a
Windows-based operating system:
• Pentium
®
III class processor 1.2 GHz or faster
• 512 MB of RAM
• 800 x 600, 16-bit display
The computer also requires Microsoft Internet Explorer 5.5 or later.
n
The DMS Broker is installed on its own dedicated computer. Other service providers may also be installed on this computer. See
Integration Services System Configuration” on page 16
and
ProEncode Configurations” on page 87
.
Supported Avid Editors
For the list of Avid editors that are supported by this release, see the DMS
Broker ReadMe file. The ReadMe file is available on the DMS Broker installation CD-ROM and on the Avid Knowledge Center.
DMS Administration Tool
The DMS Administration Tool installs along with the DMS Broker and requires Microsoft
®
Internet Explorer 5.5 or later.
International Character Support
DMS Broker, ProEncode, and your Avid editing applications contain international character support (ICS).
ICS allows you to display and input characters in languages other than English. DMS Broker and ProEncode support ICS for French, Spanish, German, and Italian only.
For the latest information on ICS, search for the International Character
Support document on the Avid Knowledge Center. You can access the
Knowledge Center from Avid’s main web page: www.avid.com
18
Chapter 2
DMS Broker Installation and
Configuration
This chapter explains the installation and configuration for the DMS Broker and contains the following topics:
•
Installation and Configuration Issues
•
Installation and Configuration Checklist
•
•
Installation of an Encoding Application
•
•
Chapter 2 DMS Broker Installation and Configuration
Installation and Configuration Issues
The information in this section is necessary for a successful installation.
n
See the DMS Broker ReadMe file for any configuration issues that were noted after this document went to print. The ReadMe file is on the top level of the
DMS Broker installation CD-ROM and is also available on the Avid
Knowledge Center.
DMS Media Browse Integration Service Components
All DMS Media Browse Integration Service components must be attached to the same PortServer (DMS Broker and providers, Agility server and encoders,
and Media Browse, running the on-line Unity service). See “Configuration
Use the Connection Manager to mount the workspaces that will be used by the services.
MediaManager
One Avid Unity MediaNetwork workspace must be mounted, otherwise delete operations will fail.
Avid Unity MediaNetwork
Manually create a Windows user/password during the MediaManager installation. This user must also be created on Avid Unity MediaNetwork. This allows MediaManager to communicate with Avid Unity MediaNetwork.
The DMS Administrator should have the same password as the
MediaManager administrator.
20
Installation and Configuration Issues
DMS Broker
The following information relates to mounted workspaces:
• Connection Manager must be installed.
• Connection Manager must be configured to the same local PortServer as other DMS Media Browse Service components.
• Mount the “encoder input directory” workspace and the “encoder output directory” workspace defined in the Proxy Transcode Provider Settings dialog.
• Mount the “workspace for mixdown” workspaces defined in the
Nearchive Audio/Video Mixdown Provider Settings dialog and the Create
Proxy Provider Settings dialog.
The user created during the Media Browse installation must also be created on the DMS system using the DMS Administration tool.
For login, the user connecting to the Connection Manager application must also be a user on PortServer and Avid Unity MediaManager.
Media Browse Servers
The following information relates to mounted workspaces:
1. Connection Manager must be installed.
2. Connection Manager must be configured to the same local PortServer as other DMS Media Browse Integration Service components.
3. No Unity workspace needs to be mounted.
The low-resolution storage server needs a user with administrator access.
Anystream Agility Workgroup Components
The following information relates to mounted workspaces:
1. Connection Manager must be installed.
2. Connection Manager must be configured to the same local PortServer as other DMS Media Browse Service components.
3. No Unity workspace needs to be mounted.
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Chapter 2 DMS Broker Installation and Configuration
Installation and Configuration Checklist
The following table provides a checklist of steps for installing and configuring the DMS Broker and references on where to find more information about each step.
DMS Broker Installation and Configuration Check List
Section Reference Task
Before you begin:
!
Check your configuration.
“Configuration Requirements” on page 16 and
“Installation and Configuration Issues” on page 20
.
On the computer used for the DMS Broker:
!
Install the DMS Broker software.
!
Attach the application key to the DMS Broker.
!
Start the Broker and configure it to send mail.
!
Install the DMS services
!
Change the DMS Administrator password.
“DMS Broker Software Installation” on page 24
“Attaching the Application Key” on page 24
“DMS Broker Configuration” on page 25
“Installing Services” on page 56
“DMS Administration Tool Setup” on page 28
On computers used as Service Providers:
!
Install the service provider software.
!
Register the service provider with the Broker.
“The Providers Page” on page 46
“Customizing the Providers Display” on page 48
!
Configure the provider and connect to the Broker.
“Customizing the Providers Display” on page 48
22
The Network Environment
The Network Environment
Before installing DMS Broker software:
• Ensure the configuration conforms to the hardware, software, and network requirements listed in
“Configuration Requirements” on page 16
.
• Note which system in the network will serve as the DMS Broker, and which system(s) will serve as providers.
n
The DMS Broker is also a Web server on port 8080, so there may be a need to modify firewall rules to allow users to run the DMS Administration Tool.
• In an Avid Unity MediaNetwork environment, plan the workspaces that the editing application will use. These will be the client systems. The providers will also need access to these workspaces. Avid recommends mapping these workspaces as drives on both the editing application system and the providers, as described in the Avid Unity MediaNetwork
for Windows NT Clients Quick Start Card.
n
Do not install the DMS Broker on a system running an Avid editing application.
Installation of an Encoding Application
Anystream Agility and Telestream FlipFactory™ software are examples of encoding applications. They allow users and service providers to automate media encoding and transcoding of streaming, broadcast and production formats.
Prior to installing an encoding application, ensure each encoder has its own registered copy of the encoding application.
For information on installing encoding applications, see
.
n
The encoder software must be installed before setting up the DMS provider.
23
Chapter 2 DMS Broker Installation and Configuration
DMS Broker Setup
Setting up a DMS Broker requires the following procedures:
• Installing the DMS Broker software
• Configuring the DMS Broker
DMS Broker Software Installation
To Install the DMS Broker software:
1. Insert the DMS Broker CD-ROM into the CD-ROM drive.
The Main Menu appears.
2. Click Install Products.
3. Select Install DMS Broker.
4. Follow the onscreen instructions to install the DMS Broker application.
5. When the installation is complete, reboot the computer.
After you reboot the computer, the DMS Broker application is available from the Start menu under Start > Programs > Avid.
Attaching the Application Key
The application key, also known as a dongle, allows DMS Broker software to run on your system. The dongle must connect to a USB port on the system and also requires the proper drivers be installed. The drivers are installed along with the DMS Broker software.
24 n
If the dongle is attached to the computer prior to installing the DMS Broker software, it might need to be disconnected and then reconnected in order for it to be recognized by the system.
DMS Broker Setup n
If you received a dongle updater disk with your system, it should be run with the dongle in place.
To attach the dongle:
1. Locate the USB port on the computer where the DMS Broker software is installed.
2. Attach the dongle to the USB port.
c
Do not lose the dongle. The DMS Broker does not function without this key. If you lose your dongle, you must purchase another one from Avid.
DMS Broker Configuration
After installing the DMS Broker software, you may configure the Broker to send e-mail notification about the status of encoding jobs.
To configure the DMS Broker:
1. From the windows task bar, click the Start button.
2. Select Programs > Avid > DMS Broker.
If this is the first time the DMS Broker has been opened, the Welcome to the DMS Broker dialog appears.
3. Click the OK button.
The DMS Broker window appears.
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Chapter 2 DMS Broker Installation and Configuration
The DMS Broker window displays current information, including the host name for the system on which the DMS Broker resides. The DMS Broker uses the host name to identify itself on the network.
n
Note the Broker name because you need to supply it when you set up the service providers. The DMS Broker name is also the machine name of the system it is running on.
4. Click the Settings button. The DMS Broker settings dialog box appears.
26
DMS Broker Setup
5. In the Database Computer Name text box type the name of the computer running the MSDE SQL database to which the Broker connects. In the usual configuration, the DMS Broker setup program installs MSDE (a scaled-down SQL server) and the DMS database on the Broker system. n
In most cases the database computer name is the same as that of the system running the DMS Broker.
6. In the SMTP (Simple Mail Transfer Protocol) Server text box, type the name of your local mail server (for example, mail.mycompany.com). If you don’t know the name of your local mail server, ask your network administrator.
7. In the From Address text box, type an e-mail address for the Broker. For instance, [email protected].
8. (Option) An SMTP Username and SMTP Password may be configured if your network supports secure e-mail. These settings give the Broker a name and password so that it can successfully send e-mail notification. If a network does not use secure e-mail, the settings do not apply and are disregarded.
9. The Clean Start? option is reserved for future use.
10. Click OK. The Broker Settings dialog box closes.
27
Chapter 2 DMS Broker Installation and Configuration n
At this point, if you are also installing and configuring Media Browse
Integration Services or ProEncode, leave the DMS Broker window open.
DMS Administration Tool Setup
By default, the port number for a Web server is 8080.
The DMS Administration Tool software is installed at the same time as the
DMS Broker. The DMS Administration Tool uses accounts to access information. The default login for the DMS Administration Tool is the login name Administrator, with a blank password. This account should be given a password after installing the Broker software.
n
Non-administrators can see and edit only their own user’s page. When using
Media Browse, a user must be created which matches the Media Browse user designated for DMS.
To change the Administration Tool password:
1. Open a Web browser, either on the computer running the DMS Broker or on another networked computer. You must use Internet Explorer 5.5 or later.
2. Type a URL for the DMS Broker in the following form: http://<broker_name>:8080
The DMS Broker name is found in the Name field of the DMS Broker window. This is the name of the computer running the DMS Broker software. The numeric part of this URL following the colon (:) is the port number, 8080.
3. Press the Enter key. The DMS Administration Tool login screen appears.
28
DMS Administration Tool Setup
User names and passwords are case sensitive.
4. Type administrator in the User Name text box. You must login as an administrator to change the administrator password.
The Password text box is blank by default.
5. Click the Login button. The DMS Jobs page appears.
Mode
Selector
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Chapter 2 DMS Broker Installation and Configuration
6. Click Users on the Mode selector. The Users page appears.
7. Click the Users Name link for the user you want to edit. The Edit User window appears.
30
DMS Administration Tool Setup
8. Type a password in the Password text box. Then, type it again in the
Retype Password text box.
n
Passwords are case sensitive and can contain only letters, numbers, and underscores. They can be up to 255 characters. While passwords are optional,
Avid recommends a password for the Administrator account. If you forget the
Administration password, it must be reset. Contact Avid Customer Support.
For more information, see “If You Need Help” on page 9 .
9. Type a real name as you want it to appear on the Users page.
10. (Option) You may enter an e-mail address and a phone number.
11. If the user you are editing is an administrator, select the Is Administrator check box.
12. Click Save.
13. Close the Users page by closing the browser window.
Adding Users
You may create additional users from the DMS Users page. You must be logged in as an administrator to create users.
To create users:
1. Click Users on the Mode selector. The Users page appears.
2. Click the Add button. The Create User window appears.
3. Type a password in the Password text box. Then, type it again in the
Retype Password text box.
4. Type a real name as you want it to appear on the Users page.
5. (Option) You may enter an e-mail address and a phone number.
6. If the user you are editing is an administrator, select the Is Administrator option.
7. Click Save.
For more information, see “The Users Page” on page 51
.
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Chapter 2 DMS Broker Installation and Configuration
32
Chapter 3
Using the DMS Administration
Tool
This chapter explains how to use the DMS Administration Tool and contains the following topics:
•
DMS Administration Tool Overview
•
Opening the DMS Administration Tool
•
DMS Administration Tool User Interface
•
•
•
•
•
Chapter 3 Using the DMS Administration Tool
DMS Administration Tool Overview
The DMS Administration Tool is a Web-based application accessed through a browser. It communicates with the DMS Broker’s built-in Web server. This communication lets the user manage Distributed Media Services through a browser from anywhere using the Internet. Media services such as, ProEncode and others are layered on the software infrastructure known as DMS.
The DMS Broker and the DMS Administration Tool manage all services that use DMS. As new services are developed, these components will manage those additional services.
The DMS Administration Tool performs two types of functions:
• Provides detailed information about DMS, based on lists of jobs, encoders, and users
• Provides controls for managing DMS such as canceling jobs, deleting provider software, and creating or deleting users
User and Administrator Rights and Capabilities
Administrators can perform the following tasks:
• Register and delete providers
• View details on any job
• Delete jobs submitted by any user
• Purge the jobs list
Regular users can only perform administrative tasks on their own jobs.
34
Opening the DMS Administration Tool
Opening the DMS Administration Tool
The DMS Administration Tool may be used on any Windows-based computer that has an Internet connection to a computer running the DMS Broker.
To open the DMS Administration Tool:
1. Open a Web browser, either on the computer running the DMS Broker or on another networked computer. You must use Internet Explorer 5.5 or higher.
2. Type a URL for the DMS Broker in the following form: http://<broker_name>:8080
The broker_name is the name of the computer that the DMS Broker software runs on. For instance, a URL for the Broker may appear as follows: http://broadcastPE:8080 n
The DMS Broker name is found in the Name field of the DMS Broker window.
The numeric part of this URL following the colon (:) is the port number, 8080.
n
A firewall must allow connections to and from the system running the DMS
Broker using port 8080 in order to run the DMS Administration Tool.
3. Press the Enter key. The DMS Administration Tool login screen appears.
4. Enter your User Name and Password. For more information, see “The
.
5. Click the Login button. If the User Name and password are accepted, the
DMS Jobs page appears. For more information, see “The Jobs Page” on page 38 .
DMS Administration Tool User Interface
The DMS Administration Tool user interface is made up of the following four areas:
•
•
35
Chapter 3 Using the DMS Administration Tool
•
•
These areas are shown in the following illustration.
DMS Administration Tool Interface
Mode Selector
Navigation Controls
36
Control Frame Results Frame
DMS Administration Tool User Interface
Mode Selector
Mode
Jobs
Providers
Profiles
Services
Users
The Mode selector determines the DMS Administration Tool’s functional mode and which of the mode-related controls — also referred to as pages — are displayed. The modes are described in the following table.
Functional Modes
Description Section Reference
Displays the status and other information about jobs submitted to the DMS Broker. Lets you cancel or retry jobs, depending on your level of privilege.
See
“Jobs Page Information” on page 39 .
Displays information about systems that are running DMS provider software. Lets you register and delete providers, depending on your level of privilege.
See
“The Providers Page” on page 46 .
Reserved for future use.
Displays a list of services and service information. Lets you install and delete services.
See
“The Services Page” on page 49 .
Displays a list of user accounts. Lets you create and delete accounts, depending on your level of privilege.
See
Navigation Controls
The navigation controls appear on the Jobs page and determine what jobs are displayed. The DMS Administration Tool displays jobs in blocks of fifteen jobs. It also organizes jobs into groups of 100. Using the navigation controls
shown in “DMS Administration Tool User Interface” on page 35
and the following illustration, you may view the list of jobs.
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Chapter 3 Using the DMS Administration Tool
Navigation Controls
To view the previous fifteen jobs or the next fifteen jobs:
t Click the Previous or Next button.
To view the previous group or the next group of 100 jobs:
t Click the Previous Group or Next Group button. The DMS Administration
Tool displays the first 15 jobs of the group.
To view the beginning or the end of the entire list:
t Click the First or Last button. The DMS Administration Tool displays the first 15 or the last 15 jobs of the list.
Control Frame
The Control frame is identified in
working.
Results Frame
The Jobs Page
The Jobs page displays information about encoding jobs and allows the user to cancel, delete, and retry jobs.
Opening the Jobs Page
To open the Jobs page:
t Open the DMS Administration Tool. For more information, see
“Opening the DMS Administration Tool” on page 35
. The Jobs page appears by default after you log in to the DMS Administration Tool.
38
The Results Frame is identified in
options selected in the Control Frame section. A user logged in as an
Administrator is allowed to view all of the jobs in a queue, and other users are only allowed to view their own jobs.
The Jobs Page
Jobs Page Information
The Jobs page displays information about jobs submitted to the DMS Broker.
The following table describes the information displayed on the Jobs page.
Jobs Page Information
Jobs Page
Column Description
Status
Service
Job
User
The colors and icons in the display indicate the status of the job:
• Yellow bar with no icon = Encoding is processing.
• Green bar with Check Mark icon = Encoding is completed.
• Gray bar with Stop icon = Encoding has been canceled.
• Caution icon = Encoding has failed with an error.
• Gray bar with no icon = Encoding is pending or is in a queue.
The name of the service to which the job was sent.
The file name submitted by the client to DMS. This may have a suffix — determined by the particular service — appended to it.
The name of the user who submitted the job. For instance, Proxy Transcode jobs display the Media Browse user name.
Progress indicator
(%)
The percentage of the job completed.
Start Time
End Time
The date and time that the provider started the job.
The date and time that the provider reports the job is complete.
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Chapter 3 Using the DMS Administration Tool
Customizing the Jobs List
By default, the Jobs page displays all jobs that the DMS Broker is currently monitoring. You may customize your view to show only your jobs, to show jobs for a specific service, or to show only jobs in a selected state.
To customize the Jobs list:
1. Open the DMS Administration Tool. For more information, see
“Opening the DMS Administration Tool” on page 35
.
The Jobs page appears by default after you log in to the DMS
Administration Tool.
2. In the Control frame of the Jobs page, click the Service pop-up menu, and select a service.
3. Click the User Name pop-up menu, and select All Users or a specific user name.
n
Users with Administrator privileges are allowed to cancel or delete any job.
Users not having administrator privileges may only cancel or delete jobs submitted by that user.
4. In the Control frame, click the Status pop-up menu, and select one of the following:
All States: Displays all jobs with their current status
-
Processing: Displays only jobs that are currently being processed
Completed: Displays only jobs that have been successfully processed
Canceled: Displays only jobs that have been canceled by a user with administrator privileges
Error: Displays only jobs that have stopped with an error
-
Pending: Displays only jobs that are waiting to be processed
5. Click the Filter button.
In the Results frame, the Jobs page displays jobs that meet the criteria you selected.
40
The Jobs Page
Updating the Jobs list
The Jobs list is automatically updated to show the progress and status of a job.
If any jobs have been added or deleted since opening the Jobs page, the
Refresh button is enabled in the upper right portion of the interface. This button indicates that you are able to update the Jobs list and view changes.
To update the Jobs list, do one of the following:
t Click the Refresh button, if available.
t Click any navigation button.
Purging the Jobs List
The purge function is only available to users with administrator privileges.
To purge the Jobs list:
1. Log on as a user with administrator privileges.
2. On the Jobs page, click the Purge button. The Purge Jobs dialog box appears.
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Chapter 3 Using the DMS Administration Tool
3. Click the Service pop-up menu, and select the applicable service.
4. Click the Submitted By pop-up menu, and select a particular user or Any
User, depending on the jobs you want to purge.
5. Select which states of jobs you want to purge.
6. Click the Purge button.
The Jobs list no longer contains the jobs you selected. If a purge fails, a dialog box opens with a list of the jobs that failed to delete and a reason for the failure.
Viewing Details About a Job
To view details about a job:
t On the Jobs page, click the hyperlinked job name that appears in the Job column. The Job Details window appears in a separate browser window as shown in the following illustration.
42
The Jobs Page n
You must be logged in as the job owner or an administrator to view a job’s details.
The following table provides descriptions of the type of job information displayed in the Job Details window.
43
Chapter 3 Using the DMS Administration Tool
44
Entry
Job Information
Name
Job Details Window Information
Description
Service
State
Submitted By:
Priority
Provider
Requested Provider
Job ID
Batch ID
Submitted At
Started At
Completed At
Progress
Notification
The name of the file submitted by a client to DMS. It may include information appended to the file name, depending on the service requirements.
The DMS service for which the job was submitted; for instance, ProEncode
The current state of the job
The user name associated with the job, as submitted by the ProEncode Client
The priority of the job, as submitted by the Client
The name of the encoder, as registered with the DMS Broker
The name of the provider requested, if one was specified
A number automatically generated by the DMS Broker
The number of the batch containing the job
The date and time the job was submitted by the Client to the DMS Broker
The date and time the provider picks up the job
The date and time the job was reported as complete by the provider
The percentage of the job that has been processed
Displays whether notification of job completed or job error is enabled or disabled
Input Parameters
source destination
The location of the source file, as submitted by the Client application
The location for the output file. This may be defined by the client application or a provider, depending on the service.
Information that allows a provider to interact with Avid Unity MediaManager mmCredentials ommCredentials mobid
WorkspaceName
Identifies the media you are processing. “Mob” stands for “media object”
Identifies the output location of the processed media
The Jobs Page
Entry
Scavenge setting
Output Parameters
outMobid
Job Details Window Information (Continued)
Description
Identifies the context of the operation, for example, whether the operation was started by a Send to Playback command
A Client-defined setting used for processing a job as required by a particular service, for instance, an encoding application setting, as submitted by the
ProEncode Client.
Identifies the media that is created by the service
Canceling a Job
Jobs may be canceled during the Pending or the Processing state. A user may only cancel jobs that have been submitted under their DMS user name. An administrator may cancel any job.
Providers periodically check the DMS Broker for jobs which may need to be canceled. When a job is canceled, it may take a short time for the job to actually stop and the status change to be reflected. It is also possible that a job may finish before it can be canceled. In this case, you may receive a dialog stating that the DMS Broker was unable to cancel the job.
To cancel a job:
1. Open the DMS Administration Tool as described in
Administration Tool” on page 35
.
2. On the Jobs page, click the hyperlinked job name that appears in the Job column.
The Job Details window opens in a separate browser window.
3. Click the Cancel button. A dialog box opens and asks if you are sure you want to cancel the job.
4. Click OK to cancel the job.
The job remains in the Jobs list but the state changes to canceled.
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Chapter 3 Using the DMS Administration Tool
Deleting a Job
To delete a specific job or all jobs on the Jobs page:
1. Open the Jobs page as described in
“Opening the Jobs Page” on page 38
.
2. Select the specific job(s) to delete by clicking the checkbox under the X column, next to the name of the job(s). You may select all of the jobs by clicking the Select All button.
3. Click the Delete button.
Retrying a Job
You may retry a job that is in the canceled state.
To retry a job:
1. Open the DMS Administration Tool as described in
Administration Tool” on page 35 .
2. On the Jobs page, click the hyperlinked job name that appears in the Job column.
The Job Details window opens in a separate browser window.
3. Click the Retry button.
The DMS Broker changes the state to Pending and places the job in the queue for the next available provider.
The Providers Page
The Providers page displays information about computers that are running provider software and are registered with the DMS Broker. You may also view specific provider details and capabilities.
46
The Providers Page
Opening the Providers Page
To open the Providers page:
1. Open the DMS Administration Tool as described in
Administration Tool” on page 35
.
2. In the mode selector, click Providers. The Providers page appears.
The following table describes the information displayed on the DMS
Providers page.
Providers Page Information
Providers Page Description
Provider Name
Service
The name of the service provider, as registered with the DMS Broker
The DMS service for which the provider has been registered
Host Name The computer name of the provider
Application Name The name of the service provider application
Status Indicates whether or not the provider is connected to the DMS Broker
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Chapter 3 Using the DMS Administration Tool
Customizing the Providers Display
By default, the Providers page displays all providers that are registered with the DMS Broker. You can customize your view to show only the connected providers or providers of a particular service.
To customize the Providers display:
1. Open the DMS Administration Tool as described in
Administration Tool” on page 35 .
2. In the mode selector, click Providers. The Providers page appears.
3. In the Control frame of the Providers page, click the Service pop-up menu, and select the applicable service.
4. Click the Connection Status pop-up menu, and select All Providers or
Connected.
5. Click the Filter button.
In the Results frame, the Providers page displays providers that match your selections.
Deleting Providers
If a provider is connected to DMS, the provider may not be deleted until it has been disconnected and all processing jobs are stopped. You must be logged in as an administrator to delete any providers.
To delete a Provider:
1. Open the DMS Administration Tool as described in
Administration Tool” on page 35 .
2. In the mode selector, click Providers. The Providers page appears.
3. Click the check box to the left of the provider’s name, and click Delete.
A dialog box opens and asks if you are sure you want to delete the provider.
4. Click OK.
5. The provider is no longer registered with the DMS Broker. To register it
again, see “Registering Providers” on page 60 .
48
The Profiles Page
The Profiles Page
The Profiles page is reserved for future use.
The Services Page
The Services page displays information about the Distributed Media Services that are installed and allows the user to install new services or delete services that were previously installed.
To open the Services page:
1. Open the DMS Administration Tool as described in
Administration Tool” on page 35 . The DMS Jobs page appears by default
after you log in to the DMS Administration Tool.
2. Click Services in the mode selector. The Services page appears.
To display information about a specific service:
t In the Results frame of the Services page, click the name of the service about which you want information. The Service Details page appears.
The specific information displayed on the Service Details page differs for each installed service.
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Chapter 3 Using the DMS Administration Tool
Installing a Distributed Media Service
For information on installing services, see
Tool to Install a Service” on page 58
.
Deleting a Distributed Media Service
n
If the service has been registered on the providers page, you must first delete the provider for that service. For more information, see
“Deleting Providers” on page 48 .
To delete the Provider for a Distributed Media Service:
1. Log on as an administrator.
2. In the Results frame of the Providers page, click the check box to the left of the provider name of the service you want to delete. You may select more than one provider at a time by clicking more than one check box or by using the Select All button.
3. Click the Delete button.
To delete a Distributed Media Service:
n
Ensure all providers for the services you are deleting have been deleted prior to deleting the services themselves.
1. Log on as an administrator.
2. In the Results frame of the Services page, click the check box to the left of the service you want to delete. You may select more than one service at a time by clicking more than one check box or by using the Select All button.
3. Click the Delete Button.
50
The Users Page
The Users Page
The Users page lets you create and manage user accounts.The default login for the DMS Administration Tool is the user name Administrator, without a password. Avid recommends assigning a password to this account after installing the DMS Broker. For more information, see
Opening the Users Page
To open the DMS Users page:
1. Open the DMS Administration Tool as described in
Administration Tool” on page 35
.
2. In the mode selector, click Users. The Users page appears with user accounts listed in the User Name column.
Setting Up User Accounts
To set up a user account:
1. Open the DMS Administration Tool as described in
Administration Tool” on page 35
.
2. In the mode selector, click Users. The DMS Users page appears.
3. Click the Add button. The Create User window appears.
4. Type a user name in the User Name text box.
User names and passwords are case sensitive and can contain only letters, numbers, and underscores. They may be up to 255 characters.
5. (Option) You may assign a password by typing a password in the
Password text box. Then, type it again in the Retype Password text box.
Passwords are not required.
6. Click the Save button.
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Chapter 3 Using the DMS Administration Tool
Deleting User Accounts
You must be logged in as an administrator to delete user accounts.
To delete a user account:
.
2. In the mode selector, click Users. The Users page appears.
3. Click the check box to the left of the User Name for each account you want to delete.
4. Click the Delete button.
A dialog box opens and asks if you are sure you want to delete the user account.
5. Click OK.
The user account is deleted.
Reassigning Passwords
To reassign a user password:
1. Log on as an administrator.
2. Open the DMS Administration Tool as described in
Administration Tool” on page 35 .
52
The Users Page
3. In the mode selector, click Users. The Users page appears.
4. In the User Name column, click the link for the user you want to edit. The
Edit User window appears.
5. Type a password in the Password text box. Then, type it again in the
Retype Password text box.
6. Click the Save button.
To delete and re-create all accounts:
1. Log on as an administrator.
2. Open the DMS Administration Tool as described in
Administration Tool” on page 35
.
3. In the mode selector, click Users. The Users page appears.
4. Click the Select All button.
5. Click the Delete button.
A dialog box opens and asks if you are sure you want to delete the user accounts.
6. Click OK.
The user accounts are deleted. To re-create user accounts, see
.
n
The user “Administrator” cannot be deleted. If you try to delete Administrator, you will receive an error message.
n
If a user forgets his or her password, a new one must be assigned. If you forget the Administration password, it must be reset. Contact Avid Customer
Support. For more information, see
“If You Need Help” on page 9 .
53
Chapter 3 Using the DMS Administration Tool
54
Chapter 4
Installing Services and
Registering Providers
This chapter explains how to install DMS services and how to register DMS providers.
•
•
•
Services Overview
DMS comprises services are services that may be distributed to dedicated workstations in a networked environment freeing computer resources to perform other tasks. The services managed by the DMS Broker include but are not limited to the following:
• Media Browse Integration Services
Proxy Transcode service
Create Proxy service
Nearchive Audio/Video Mixdown service
Video Render and Checkin
• ProEncode
• Avid DS Remote Processing
Before you can use a DMS service, you must perform the following tasks:
• Use the installation CD-ROM to install the software needed by the service
Chapter 4 Installing Services and Registering Providers
• Use the DMS Broker interface to do the following:
Install the service
Register the provider
Configure the provider
This chapter describes how to install the software, install the service, and register the provider. For information on configuring the provider, see
Installing Services
You must be an Administrator to install a DMS service. First you install the software needed by the service. Then you use the DMS Broker interface to install the service. For information on where to install the various services, see
“Configuration Requirements” on page 16 .
Installing the Software for the Media Browse Integration Services
To install the software needed by the services:
1. Insert the DMS Broker CD-ROM into the CD-ROM drive.
The Main Menu appears.
2. From the Main Menu, select Install Products.
The installation choices appear. The following table shows the choices for the various services.
Service
ProEncode
ProEncode
Installation Choice Comments
ProEncode Provider
ProEncode Client
Install on the system that will contain the encoder software. Install the encoding software
.
Install on an Avid editing system that will send jobs to ProEncode. This software is not involved with installing services. See
“Installing the ProEncode Client Software” on page 89
.
56
Installing Services
Service Installation Choice Comments
Proxy Transcode
Create Proxy
Media Browse Services Install on the encoder system. Install Anystream
Agility Workgroup software before installing
Proxy Transcode.
Media Browse Services Avid recommends you install this service on its own system. See
“Configuration Requirements” on page 16 .
Nearchive Audio/Video Mixdown Media Browse Services This service can be installed on the DMS
Broker system.
Video Render and Checkin
DS Remote Processing
Media Browse Services This service can be installed on the DMS
Broker system.
Refer to Avid DS Nitris documentation for DS RP installation procedures.
n
The Media Browse Services choice automatically installs the software needed by all of the Media Browse Integration Services.
3. Select the appropriate installation choice.
4. Follow the instructions in the installation program.
The installation software installs the software and files needed by the selected services. This includes drivers, online Help, and any necessary folder structures.
Removing Start Menu Commands for Unused Services
When you choose to install Media Browse Services, the installation program installs all of the Media Browse Integration Services. As shown in the illustration in
In order to make it clear which services should be used on a system, you can delete the Start menu commands for services that will not be used.
To remove unused commands from the Start menu:
1. Click the Start button, and select Programs > Avid.
2. Select one of the services that you won’t be using. For example, select
Start > Programs > Avid > Create Proxy.
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Chapter 4 Installing Services and Registering Providers
3. Right-click the needed service name and select Delete.
The system displays a dialog box asking if you want to send the service name shortcut to the Recycle Bin.
4. Click Yes.
The system removes the command from the Start menu only.
Using the DMS Administration Tool to Install a Service
To install a service:
1. Open the DMS Administration Tool as described in
Administration Tool” on page 35 .
2. In the Mode selector, click Services. The Services page appears.
3. In the Control frame of the Services page, click the Install button. The
Install Service dialog appears.
58
Installing Services
4. Use the Browse button to navigate to the
.zip
file of the service you want to install. The following table shows the typical locations for the
.zip
files.
Service Typical location for .zip file
ProEncode ProEncode.zip - located on the DMS Broker CD-ROM. Navigate to the top level of the CD-ROM and select the file.
Proxy Transcode
Create Proxy
Program Files\Avid\Transcode\Transcode.zip
Program Files\Avid\SendToBrowse\SendToBrowse.zip
Nearchive Audio/Video Mixdown Program Files\Avid\SendToArchive\SendToArchive.zip
Video Render and Checkin
DS Remote Processing
Program Files\Avid\VideoRenderCheckin\VideoRenderCheckin.zip
Refer to Avid DS Nitris documentation for DS RP installation procedures.
5. Click the Install button.
The DMS software installs the service and displays it in the Results frame.
You can now register providers for this service.
n
For information on deleting a service, see
Service” on page 50 .
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Chapter 4 Installing Services and Registering Providers
Registering Providers
The DMS Administration Tool page is used to register a provider for a particular service. The provider receives information about jobs and passes the information to other applications where appropriate. The provider also supplies the DMS Broker with information about the provider, job status, and other information depending on the service.
To register a Provider with the DMS Broker:
1. Ensure the DMS Broker is running as described in “DMS Broker Setup” on page 24
.
2. Ensure the service is installed as described in
“Installing Services” on page 56 .
3. Open the DMS Administration Tool on the DMS system that will run the
provider. For more information, see “Opening the DMS Administration
4. In the Mode selector, click Providers. The Providers page appears.
Mode Selector
60
If no service providers are registered yet, no providers will appear in the
Results frame.
5. On the Control frame, click the Register button.
n
On the Control frame, you may use the Service and Connection Status pop-up menus to filter the providers displayed on the Results frame.
The Register Provider window appears.
Registering Providers
The provider name you enter becomes the name you will use to identify the provider through the DMS Broker.
6. Use the Service pop-up menu to select the name of the service for which you want to register a provider.
7. In the Provider Name text box, type the name of the provider.
c
You can choose any name for the provider name. You will use this name to identify the provider through the DMS Broker.
8. In the Application Name text box, type the name of the provider application. This can be any name that helps you identify the provider. Do not use special characters such as “&” for the Application Name.
9. Click the Register button.
The DMS software registers the provider and displays it in the Results frame.
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Chapter 4 Installing Services and Registering Providers
62
Chapter 5
Configuring a DMS Service
Provider
This chapter explains how to configure providers for DMS services.
•
Configuring the ProEncode Provider
•
Configuring the Proxy Transcode Provider
•
Configuring the Create Proxy Provider
•
Configuring the Nearchive Audio/Video Mixdown Provider
•
Configuring the Video Render and Checkin Provider
•
Configuring the Avid DS Remote Processing Provider
Chapter 5 Configuring a DMS Service Provider
Configuring the ProEncode Provider
After you register the ProEncode provider software you must configure the
ProEncode provider.
ProEncode requires the following:
• The ProEncode provider must be installed on each system that will run the encoding software.
• The ProEncode Client must be installed on each system that will send jobs to the Proencode provider.
To configure the ProEncode provider:
1. Ensure the DMS Broker is running as described in “DMS Broker
.
2. Click the Start button, and select Programs > Avid > ProEncode Provider.
If this is the first time the ProEncode provider has been opened, the
Welcome to the ProEncode Provider message appears.
3. Click OK. The Provider Settings dialog box opens.
4. Specify the settings for the provider. The following table describes the options in the Provider Settings dialog box.
ProEncode Provider Settings
Setting Description
Provider Name Type the provider name that you supplied when you registered the provider. If you need to change the provider name, you can type the new name here, but you also need
to change it and reregister the provider. For more information, see “Registering
Broker Name Type the name of the DMS computer as shown in the DMS Broker window.
Automatically Connect Select Yes to connect to the Broker whenever the provider software is started. If you select No, you need to connect the provider before you can use ProEncode.
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Configuring the ProEncode Provider
Setting
Settings Directory
Account Name
ProEncode Provider Settings (Continued)
Description
This setting identifies the correct encoding application settings directory. This location is different for every encoding application.
For Anystream Agility Workgroup:
<install path>\Program Files\Anystream\Agility Workgroup\Profiles\job
For Telestream FlipFactory:
<Flip Server>:1099
If the FlipFactory application is on the same machine as the ProEncode provider: localhost:1099
By default the name is “proencode.” Do not change this value. This tells the encoding application that it is a system enabled for ProEncode.
5. Click OK to apply the settings and close the Providers Settings dialog box.
6. In the ProEncode Provider window, click Connect to connect the provider to the Broker. If you selected Yes for Automatically Connect in the
Provider Settings dialog box, the provider connects automatically to the
Broker.
7. Leave the ProEncode Provider window open.
After the connection is made, the Status line in the ProEncode Provider window reads “Checking for Jobs,” and the History window displays the message “Connection Established.” The Connect button changes to a
Disconnect button.
n
If the provider cannot connect to the Broker, the Status line reads “Connection
Error.” Ensure the Broker is running, the service is installed, the provider is properly registered, and then click Connect again.
To set up other encoders, see
“Registering Providers” on page 60
.
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Chapter 5 Configuring a DMS Service Provider
Configuring the Proxy Transcode Provider
To configure the Proxy Transcode provider:
1. Ensure the DMS Broker is running as described in “DMS Broker
.
2. Click the Start button, and select Programs > Avid > Proxy Transcode
If this is the first time the Proxy Transcode Provider has been opened, the
Welcome to the Proxy Transcode Provider message appears.
3. Click OK. The Provider Settings dialog box opens.
4. Specify the settings for the provider. The following table describes the options in the Provider Settings dialog box.
Proxy Transcode Provider Settings
Setting Description
Provider Name Type the provider name that you supplied when you registered the provider. If you need to change the provider name, you can type the new name here, but you also need to change it and reregister the provider. For more information, see
“Registering Providers” on page 60 .
DMS Broker Computer
Name
Type the name of the DMS Computer as shown in the DMS Broker window.
Automatically Connect Select Yes to connect to the Broker whenever the provider software is started. If you select No, you need to connect the provider before you can use Proxy
Transcode.
Encoder Computer Name The name of the computer on which the encoding application (such as Anystream
Agility software) is installed. The encoding application allows users and service providers to automate media encoding and transcoding of streaming, broadcast and production formats
Encoder Input Directory The directory where the provider places the input OMF file for the encoder
(Anystream) consumption. It needs to be a shared directory that the encoder may access. n
You cannot type in a path. You must use the Browse button to navigate to the folder.
Encoder Output
Directory
This is the working directory for the encoder. It needs to be a shared directory.
n
You cannot type in a path. You must use the Browse button to navigate to the folder.
66
Configuring the Create Proxy Provider
Setting
Conversion Setting
Proxy Transcode Provider Settings (Continued)
Description
This may be any encoding that Anystream Agility supports. The SpectreView encode setting is the default taken if the value is not specified as part of a job’s parameters.
5. Click OK to apply the settings and close the Providers Settings dialog box.
6. In the Proxy Transcode Provider window, click Connect to connect the provider to the Broker. If you selected Yes for Automatically Connect in the Provider Settings dialog box, the provider will connect automatically to the Broker.
7. Leave the Proxy Transcode Provider window open.
After the connection is made, the Status line in the Proxy Transcode Provider window reads “Checking for Jobs,” and the History window displays the message “Connection Established.” The Connect button changes to a
Disconnect button.
n
If the provider cannot connect to the Broker, the Status line reads “Connection
Error.” Ensure the Broker is running and then click Connect again.
To set up other providers, see
“Registering Providers” on page 60
.
Configuring the Create Proxy Provider
To configure the Create Proxy provider:
1. Ensure the DMS Broker is running as described in
.
2. Click the Start button, and select Programs > Avid > Create Proxy.
If this is the first time the Create Proxy provider has been opened, the
Welcome to the Create Proxy Provider message appears.
3. Click OK. The Provider Settings dialog box opens.
4. Specify the settings for the provider. The following table describes the options in the Provider Settings dialog box.
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Chapter 5 Configuring a DMS Service Provider
Create Proxy Provider Settings
Setting Description
Provider Name Type the provider name that you supplied when you registered the provider. If you need to change the provider name, you can type the new name here, but you also need to change it and reregister the provider. For more information, see
“Registering Providers” on page 60 .
Type the name of the DMS computer as shown in the DMS Broker window.
DMS Broker Computer
Name
Automatically Connect Select YES to connect to the Broker whenever the provider software is started. If you select NO, you need to connect the provider before you can use Create Proxy.
PortServer Computer
Name for Mixdown
Computer name of the PortServer with which you connect to your local Unity
Workspaces.
Workspace for Mixdown The output workspace name. This is the name of a shared Unity MediaNetwork workspace. n
You cannot type in a path. You must use the Browse button to navigate to the folder.
Project Name for
MediaManager Checkin
The name of the MediaManager project where flattened clips are checked in.
Bin Name as Day of the
Week
When YES is selected, a project is created in MediaManager depending on the day of the week and flattened clips are checked in to this bin.
When NO is selected, the bin name specified in the Bin Name for MediaManager
Checkin text box is used.
Bin Name for
MediaManager Checkin
When the Bin Name as Day of the Week option selected is NO, the name specified in this text box is the name of the bin that is used.
5. Click OK to apply the settings and close the Providers Settings dialog box.
6. In the Create Proxy Provider window, click Connect to connect the provider to the Broker. If you selected YES for Automatically Connect in the Provider Settings dialog box, the provider will connect automatically to the Broker.
7. Leave the Create Proxy Provider window open.
68
Configuring the Nearchive Audio/Video Mixdown Provider
After the connection is made, the Status line in the Create Proxy Provider window reads “Checking for Jobs,” and the History window displays the message “Connection Established.” The Connect button changes to a
Disconnect button.
n
If the provider cannot connect to the Broker, the Status line reads “Connection
Error.” Ensure the Broker is running, and then click Connect again.
To set up other providers, see
“Registering Providers” on page 60
.
Configuring the Nearchive Audio/Video Mixdown
Provider
To configure the Nearchive Audio/Video Mixdown provider:
1. Ensure the DMS Broker is running as described in
.
2. Click the Start button, and select Programs > Avid > Nearchive
Audio-Video Mixdown.
If this is the first time that the provider has been opened, the Welcome to the Nearchive Audio-Video Mixdown Provider message appears.
3. Click OK. The Provider Settings dialog box opens.
4. Specify the settings for the provider. The following table describes the options in the Provider Settings dialog box.
Nearchive Audio/Video Mixdown Provider Settings
Setting Description
Provider Name Type the provider name that you supplied when you registered the provider. If you need to change the provider name, you can type the new name here, but you also need to change it and reregister the provider. For more information, see
“Registering Providers” on page 60
.
DMS Broker Computer
Name
Type the name of the DMS computer as shown in the DMS Broker window.
Automatically Connect Select YES to connect to the Broker whenever the provider software is started. If you select NO, you need to connect the provider before you can use Nearchive
Audio/Video Mixdown.
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Chapter 5 Configuring a DMS Service Provider
Nearchive Audio/Video Mixdown Provider Settings (Continued)
Setting Description
PortServer Computer
Name for Mixdown
Computer name of the PortServer with which you connect to your local Unity
Workspaces.
Workspace for Mixdown The output workspace name. This is the name of a shared Unity MediaNetwork workspace.
n
You cannot type in a path. You must use the Browse button to navigate to the folder.
TransferManager
Computer Name (Sender)
The name of the TransferManager computer connected to your workgroup which will handle transfers to the Nearchive system.
Nearchive Workgroup
Name
The name of the receiving workgroup.
5. Click OK to apply the settings and close the Providers Settings dialog box.
6. In the Nearchive Audio/Video Mixdown Provider window, click Connect to connect the provider to the Broker. If you selected YES for
Automatically Connect in the Provider Settings dialog box, the provider will connect automatically to the Broker.
7. Leave the Nearchive Audio/Video Mixdown Provider window open.
After the connection is made, the Status line in the Nearchive Audio/Video
Mixdown Provider window reads “Checking for Jobs,” and the History window displays the message “Connection Established.” The Connect button changes to a Disconnect button.
n
If the provider cannot connect to the Broker, the Status line reads “Connection
Error.” Ensure the Broker is running, and then click Connect again.
To set up other providers, see
“Registering Providers” on page 60
.
70
Configuring the Video Render and Checkin Provider
Configuring the Video Render and Checkin
Provider
To configure the Video Render and Checkin provider:
1. Ensure the DMS Broker is running as described in
.
2. Click the Start button, and select Programs > Avid > Video Render and
Checkin.
If this is the first time that the provider has been opened, the Welcome to the Video Render and Checkin Provider message appears.
3. Click OK. The Provider Settings dialog box appears.
4. Specify the settings for the provider. The following table describes the options in the Provider Settings dialog box.
Video Render and Checkin Provider Settings
Setting Description
Provider Name Type the provider name that you supplied when you registered the provider. If you need to change the provider name, you can type the new name here, but you also need to change it and reregister the provider. For more information, see
“Registering Providers” on page 60
.
DMS Broker Computer
Name
Type the name of the DMS computer as shown in the DMS Broker window.
Automatically Connect Select YES to connect to the Broker whenever the provider software is started. If you select NO, you need to connect the provider before you can use Video
Renders and Checkin.
Catalog Name for
MediaManager Checkin
The name of the MediaManager catalog where checkins are made. This must be an existing catalog. It is not created automatically by the DMS Broker.
5. Click OK to apply the settings and close the Providers Settings dialog box.
6. In the Video Render Checkin and Provider window, click Connect to connect the provider to the Broker. If you selected YES for Automatically
Connect in the Provider Settings dialog box, the provider will connect automatically to the Broker.
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Chapter 5 Configuring a DMS Service Provider
7. Leave the Video Render and Checkin Provider window open.
After the connection is made, the Status line in the Video Render and Checkin
Provider window reads “Checking for Jobs,” and the History window displays the message “Connection Established.” The Connect button changes to a
Disconnect button.
n
If the provider cannot connect to the Broker, the Status line reads “Connection
Error.” Ensure the Broker is running, and then click Connect again.
To set up other providers, see
“Registering Providers” on page 60
.
Configuring the Avid DS Remote Processing
Provider
For details on installing and configuring the Avid DS RP software, see the
Avid DS Nitris Installation and Administration Guide.
72
Chapter 6
Using DMS Services
This chapter describes the following topics:
•
•
Configuring a DMS Broker Client on an Avid Editing Application
•
Media Browse Integration Services
•
Avid DS Remote Processing Service
Chapter 6 Using DMS Services
Categories of DMS Services
There are three categories of DMS services:
• Media Browse Integration Services, including the following:
-
Nearchive Audio/Video Mixdown Service
-
-
-
Video Render and Checkin Service
• ProEncode
•
Avid DS Remote Processing Service
This chapter describes Media Browse Integration Services and gives a short description of the Avid DS Remote Processing service. ProEncode services are described in
.
For information on installing and configuring services, see
.
Configuring a DMS Broker Client on an Avid
Editing Application
Before you can use the DMS Broker services in a workgroup environment, you must configure your Avid editing application as a DMS Broker client.
n
For information on configuring a DMS Broker client on an Avid DS system,
see the Avid DS Nitris Installation and Administration Guide.
To configure a DMS Broker client on an Avid editing system:
1. Start your Avid editing application.
2. In the Project window, click the Settings tab.
The Settings scroll list appears.
3. Double-click DMS. The DMS Settings dialog box opens.
74
Media Browse Integration Services
4. Select or type your DMS settings. The following table describes the options for the DMS Settings dialog box.
DMS Settings
DMS Setting Description
DMS Broker is available Select to make sure you are connected to the DMS Broker. You can deselect this option to disconnect without losing your setting information.
DMS Broker Type the Broker name as it appears in the DMS Broker application window. This is the name of the computer that is running the DMS Broker software.
You may need to check with your DMS Broker administrator for this information.
Password Type your DMS Broker account password.
Shared Storage This option is used only for ProEncode services. Type the directory where you intend to save the QuickTime reference movie created by the ProEncode service.
You can click the Browse button to locate the directory.
In an Avid Unity MediaNetwork environment, this folder needs to be in a workspace that the encoders can access.
This will be the location for the exported QuickTime Reference movie file. It will also be the default location for the encoded output file from the encoding application if you do not define a different destination path within the ProEncode client.
Email address (Option) Type your e-mail address if you select “Notify me of Job completion by email.” n
You can also check the DMS Broker application Jobs window to see the status of your job.
Media Browse Integration Services
NewsCutter and other Avid video editing applications work with high resolution video and Media Browse editors work with low resolution video.
The Media Browse Integration Services allow Avid video editors to easily create low resolution versions of their sequences and make them available to
Media Browse users. Media Browse users access the media for multiple purposes, such as story review, and for repurposing.
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Chapter 6 Using DMS Services
In order to make a low resolution version of a master clip or sequence available to Media Browse, the media must has be transcoded into a low resolution format and the transcoded clip must be registered with
MediaManager. You can use the DMS Broker Media Browse Integration
Services to automatically perform these operations.
DMS Media Browse Integration Services include the following services:
•
•
Nearchive Audio/Video Mixdown Service
•
•
Video Render and Checkin Service
Each service has a corresponding provider that performs the operations. You can have multiple providers residing on different computers on your network.
For more information, see “DMS Broker Software” on page 14 .
n
An additional Media Browse Integration Service, Proxy Transcode, is used indirectly by several of the Media Browse Integration Services to create low resolution versions of media.
n
One service, Video Render and Checkin, does not create a low resolution version. It creates a version at the same resolution as the original sequence with rendered video tracks, mixed down video tracks, and unmodified audio tracks.
Create Proxy Service
The Create Proxy service allows an Avid video editor to create a low resolution version of a sequence or master clip and make it available to other newsroom users through Media Browse. These other users can review, add comments to, and even edit the low resolution version.
In the following example, assume that you want to make a low resolution version of a sequence or master clip available to Media Browse users in your newsroom environment.
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Media Browse Integration Services
To create a low resolution version of a sequence or master clip:
1. (Option) In the Avid editing application, double-click DMS in the Settings scroll list of the Project window to check the DMS Broker connection.
The DMS Broker connection must be active before you can use any of the
Media Browse Integration Services. If necessary, establish the connection.
See
“Configuring a DMS Broker Client on an Avid Editing Application” on page 74
.
2. Select a sequence or master clip in a bin.
3. Select File > DMS > Create Proxy, or right-click the sequence and select
DMS > Create Proxy.
That’s all you have to do. The Avid editing application and the Media Browse
Integration service providers take over from here as described in the following section. If you have requested e-mail notification in your DMS settings dialog box, the system will send you e-mail when the job is complete.
n
If you don’t have a connection to a DMS Broker, the File > DMS menu command is not available.
n
If the Create Proxy service is not available, the job will sit in the DMS Broker
Job queue until the Create Proxy service is available.
How the Create Proxy Command Works
After you execute the File > DMS > Create Proxy command, the following operations occur automatically.
1. The Create Proxy provider instructs the Avid editing application to perform the following operations for sequences: a.
Render any unrendered effects on the sequence.
b.
Check the sequence into MediaManager.
c.
Create a copy of the sequence and append a .dms prefix to the sequence name; for example, mysequence.dms. This file does not appear in the bin.
d.
If any of the media files associated with the sequence are not on the
Avid Unity MediaNetwork, the Avid editing application consolidates the media to new master clips on Avid Unity MediaNetwork.
e.
Check the .dms sequence into MediaManager.
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Chapter 6 Using DMS Services f.
Submit a Create Proxy job to the DMS Broker for the new .dms sequence.
The Create Proxy provider continually polls the DMS Broker for new jobs. When it determines that a job is available it accepts the job.
2. The Create Proxy provider performs the following operations for sequences: a.
Flattens the sequence, creating a new master clip in the process.
b.
Appends the prefix .flatten to the new master clip.
c.
Checks the .flatten master clip into MediaManager.
Now there is a flattened master clip at the same resolution as the original sequence. In this example, the master clip is named mysequence.dms.flatten.
The following operations occur for both sequences and master clips.
3. MediaManager notifies Media Browse that a new master clip is available for transcoding.
4. Media Browse submits a Transcode job request to the DMS Broker.
5. The Proxy Transcode provider polls the DMS Broker for new jobs. When it determines that a job is available it accepts the job and passes information on the flattened master clip to the Anystream application.
Anystream creates a low resolution MPEG version of the file.
6. The Proxy Transcode provider monitors the Anystream application while it processes the file. When the job is complete, the low resolution version is stored in the Media Browse database.
Now there are two versions of the master clip:
• A high resolution version on Avid Unity MediaNetwork that you can access using MediaManager.
• A low resolution version in the Media Browse database.
Media Browse users can review and edit the low resolution version.
To monitor the Create Proxy service:
t You can use the DMS Broker user interface to monitor the job.
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Media Browse Integration Services
Nearchive Audio/Video Mixdown Service
The Nearchive Audio/Video Mixdown service allows an Avid video editor to perform the following tasks automatically:
• Store a master clip or a flattened version of a sequence on Nearchive.
The flattened version of a sequence is a new master clip that contains video and audio mixdowns of the original sequence. The flattened version contains one video track and a maximum of two audio tracks.
• Create a low resolution version of the master clip or flattened sequence and make it available for viewing on Media Browse.
For more information on Nearchive, see the Avid Nearchive Administrator’s
and User’s Guide.
In the following example, assume that you want to archive a sequence or master clip and make a low resolution version available to other people in your newsroom environment.
To use the Nearchive Audio/Video mixdown service:
1. (Option) In the Avid editing application, double-click DMS in the Settings scroll list of the Project window to check your DMS Broker connection.
The DMS Broker connection must be active before you can use any of the
Media Browse Integration Services. If necessary, establish the connection.
See
“Configuring a DMS Broker Client on an Avid Editing Application” on page 74
.
2. Select a sequence or master clip in a bin. The following illustration shows the master clip and sequence icons in a bin.
Master clips
Sequence
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3. Select File > DMS > Nearchive Audio/Video Mixdown or right-click the sequence and select DMS > Nearchive Audio/Video Mixdown.
That’s all you have to do. The Avid editing application, DMS Broker, and the
Media Browse Integration service providers take over from here as described in the following section. If you have requested e-mail notification in your
DMS settings dialog box, the system will send you e-mail when the job is complete.
n
If you don’t have a connection to a DMS Broker, the File > DMS menu command is not available.
n
If the Nearchive Audio/Video Mixdown service is not available the job will sit in the DMS Broker Job queue until the service is available.
How the Nearchive Audio/Video Mixdown Command Works
After you execute the File > DMS > Nearchive Audio/Video Mixdown command, the following operations occur automatically.
1. The Nearchive Audio/Video Mixdown provider instructs the Avid editing application to perform the following operations for sequences: a.
Render any unrendered effects on the sequence.
b.
Check the sequence into MediaManager.
c.
Create a copy of the sequence and append a .dms prefix to the sequence name; for example, mysequence.dms. This file does not appear in the bin.
d.
If any of the media files associated with the sequence are not on the
Avid Unity MediaNetwork, the Avid editing application consolidates the media to new master clips on Avid Unity MediaNetwork.
e.
Check the .dms sequence into MediaManager. f.
Submit a Nearchive Audio/Video Mixdown job to the DMS Broker for the new .dms sequence.
The Nearchive Audio/Video Mixdown provider continually polls the
DMS Broker for new jobs. When it determines that a job is available, it accepts the job.
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Media Browse Integration Services
2. The Nearchive Audio/Video Mixdown provider performs the following operations for sequences: a.
Flatten the sequence, creating a new master clip in the process. This is similar to performing video and audio mixdowns of the sequence. The flattened master clip contains one video track and a maximum of two audio tracks.
b.
Append the prefix .flatten to the new master clip.
c.
Check the .flatten master clip into MediaManager.
Now there is a flattened master clip at the same resolution as the original sequence. In this example, the master clip is named mysequence.dms.flatten.
The following occur for both sequences and master clips:
3. MediaManager notifies Media Browse that a new master clip is available for transcoding.
4. Media Browse submits a Transcode job request to the DMS Broker.
5. The Proxy Transcode provider polls the DMS Broker for new jobs. When it determines that a job is available it accepts the job and passes information on the flattened master clip to the Anystream application.
Anystream creates a low resolution MPEG version of the file.
6. The Proxy Transcode provider monitors the Anystream application while it processes the file.
7. The Anystream application writes the new low resolution file to a Media
Browse shared drive.
8. The Nearchive provider instructs TransferManager to transfer the high resolution version to the Nearchive system.
Now there are three versions of the master clip:
• A high resolution version in the Nearchive system
• A high resolution version on Avid Unity MediaNetwork
• A low resolution version in the Media Browse database
Media Browse users can review and edit the low resolution version. You can also use Media Browse to retrieve the high resolution version from Nearchive.
To monitor the Nearchive Audio/Video Mixdown service:
t You can use the DMS Broker user interface to monitor the job.
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Send to Playback Service
In a newsroom environment, you can use the Send to Playback command to transfer a finished sequence to a configured playback device. In order to have access to the Send to Playback command, you must be part of a workgroup environment and have TransferManager running.
If your workgroup is configured with DMS Broker and Media Browse
Integration Services, every time you send a sequence to a playback device the system automatically creates a low resolution version of the sequence that can be viewed on Media Browse.
To use the Send to Playback service:
1. (Option) In the Avid editing application, double-click DMS in the Settings scroll list of the Project window to check the DMS Broker connection.
The DMS Broker connection must be active before you can use any of the
Media Browse Integration Services. If necessary, establish the connection.
See
“Configuring a DMS Broker Client on an Avid Editing Application” on page 74
.
2. Select a sequence in a bin. (You cannot perform the Send to Playback operation on a master clip.)
3. Select Transfer > Send to Playback and select a playback device from the submenu.
n
The Transfer menu is only available when TransferManager is running.
That’s all you have to do. The Avid editing application, TransferManager,
DMS Broker, and Media Browse Integration service providers take over from here.
The process of creating the low resolution clip is similar to the way that the
Create Proxy provider works on sequences.
Video Render and Checkin Service
This service allows you to automatically perform the following tasks:
• Render any video effects in the sequence (audio effects are not rendered)
• Make a copy of the sequence and check it into MediaManager
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Media Browse Integration Services
To use the Video Render and Checkin service:
1. (Option) In the Avid editing application, double-click DMS in the Settings scroll list of the Project window to check the DMS Broker connection.
The DMS Broker connection must be active before you can use any of the
Media Browse Integration Services. If necessary, establish the connection.
See
“Configuring a DMS Broker Client on an Avid Editing Application” on page 74
.
2. Select a sequence in a bin.
3. Select File > DMS > Video Render and Checkin, or right-click the sequence and select DMS > Video Render and Checkin.
That’s all you have to do. The Avid editing application and the Media Browse
Integration service providers take over from here as described in the following section. If you have requested e-mail notification in your DMS settings dialog box, the system will send you e-mail when the job is complete.
How the Video Render and Checkin Command Works
After you execute the File > DMS > Video Render and Checkin command, the following operations occur automatically.
1. The Video Render and Checkin provider instructs the Avid editing application to perform the following operations: a.
Render any unrendered video effects on the sequence. Audio effects are not modified.
b.
Check the sequence into MediaManager.
c.
Create a copy of the sequence and append a .dms prefix to the sequence name; for example, mysequence.dms. This file does not appear in the bin.
d.
If any of the media files associated with the sequence are not on the
Avid Unity MediaNetwork, the Avid editing application consolidates the media to new master clips on Avid Unity MediaNetwork.
e.
Check the .dms sequence into MediaManager.
Now there is a new sequence at the same resolution as the original sequence. The sequence has rendered video effects, and the audio tracks have not been modified. In this example, the sequence is named mysequence.dms.
n
The sequence is not flattened (mixed down) when using this service.
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Avid DS Remote Processing Service
Processing, or rendering, is a normal and necessary part of the Avid DS Nitris workflow, as with any system that handles complex compositing and effects.
Instead of waiting for Avid DS Nitris to process your effects, you can send a processing job to a remote workstation that is running Avid DS Remote
Processing (RP) and continue working on your sequence.
You can install the remote processing software on any number of workstations in your workgroup. The DMS Broker will automatically route your processing jobs to the first available RP workstation.
Avid DS RP renders the effects, returns the cache media to the Avid DS Nitris client storages, and notifies the client workstation when the job is complete.
When installing Avid DS Nitris on your workstations, you can specify where the caches will be stored, either on a shared storage device (within an Avid
Unity MediaNetwork) or on your local workstation.
You can set up your Avid DS Nitris workstation so that when a job returns from the remote processing station, you receive an e-mail informing you that the job is complete. The caches generated from the processing are automatically linked back to your current project.
Installing and Configuring the Avid DS RP Software
For details on installing and configuring the Avid DS RP software, see the
Avid DS Nitris Installation and Administration Guide.
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Chapter 7
Using ProEncode
This chapter describes how to use the ProEncode application. It includes the following sections:
•
•
•
•
Chapter 7 Using ProEncode
ProEncode Overview
Today’s production houses face an increasing demand for translating media into formats suitable for distribution via the Web, DVD, or CD-ROM — often at the same time. ProEncode software automates this computing-intensive process and lets you move the encoding operation to dedicated workstations.
These workstations, connected in a network and working simultaneously, serve as your “encoding farm.” Distributing the encoding frees the editing workstations to perform other tasks.
You can use DMS and ProEncode to send a sequence from your video editing system to multiple encoding workstations, which then simultaneously create a
QuickTime movie, an MPEG-2 movie, and any other formats available from the encoding application. While these workstations are encoding, you can work on your next video editing sequence.
You can use ProEncode in an Avid Unity MediaNetwork environment, where the editing station and the encoding stations are connected in a Fibre Channel network. ProEncode is also supported as a PortServer Pro client.
PortServer Pro client functionality is achieved by connecting the ProEncode provider to an Avid Unity PortServer Pro workgroup. This allows you to access, through the PortServer Pro, workspaces in an Avid Unity
MediaNetwork workgroup and take advantage of the file-sharing capabilities, system scalability, and flexibility offered by PortServer Pro and
MediaNetwork workgroup architectures.
ProEncode System Configuration
You can install a ProEncode provider and the encoder software on the same computer as DMS Broker or you can set up separate encoding systems, each with their own encoding application. The following illustration shows the two basic configurations for using ProEncode and the DMS Broker.
In both configurations the ProEncode clients are on the Avid editing systems.
Those systems are on the Avid Unity MediaNetwork system, which is accessed via Fibre Channel or the PortServer Pro system. Notice that in the bottom illustration, the DMS Broker system can be connected via 10/100BT
Ethernet because the system does not have to access media.
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ProEncode Overview
For information on how to add ProEncode to a Media Browse configuration,
see “Configuration Requirements” on page 16 .
Two Possible ProEncode Configurations
DMS Broker system
Contains DMS Broker software a ProEncode provider, and an Encoder application.
PortServer Pro
DMS Broker system with DMS Broker dongle and Encoder dongle.
Gigabit Ethernet
Switch
All applications on one computer
DMS Broker system
Contains DMS Broker software,
DMS Broker system with DMS Broker dongle.
Encoder system
Each system contains a ProEncode provider and Encoder software.
PortServer Pro
Encoder system with Encoder dongle.
Each encoder system on its own computer
Legend
Gigabit Ethernet
10/100Bt Ethernet
Gigabit Ethernet
Switch
These illustrations assume PortServer Pro connectivity. The ProEncode systems could also connect via Fibre Channel.
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Supported ProEncode Client Platforms
For the list of Avid editors that are supported by this release, see the DMS
Broker Readme file.
ProEncode supports the following operating systems and third party applications:
• Windows 2000 and Windows XP support
• No Macintosh support
• Anystream Agility 3.0.1 or higher support (ProEncode plug-in from
Anystream required)
• Telestream FlipFactory 3.0 support
Minimum hardware requirements are the same as the Avid editing application’s requirements.
Setting Up ProEncode Client and Providers
You need to install and configure ProEncode as follows:
• Install the ProEncode provider software on the encoding system. You must install the encoding software before you install the ProEncode
.
• Install the ProEncode service and register the ProEncode provider. See
• Configure the ProEncode provider. See
.
• Set up the ProEncode client on the Avid editing system as described in the following section.
Setting Up a ProEncode Client
You typically set up a ProEncode client on an Avid editing system. Setting up a ProEncode Client on an Avid editing system requires the following procedures:
•
Installing the ProEncode Client Software
•
Configuring a DMS Broker Client on an Avid Editing Application
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Setting Up a ProEncode Client
Installing the ProEncode Client Software
To install the ProEncode Client software:
1. On the Avid editing system, insert the DMS Broker CD-ROM into the
CD-ROM drive.
2. Click Installers.
3. Click Install ProEncode Client.
4. Follow the instructions in the installation program.
5. When the installation is complete, click Exit.
n
If you need information on setting up Domain names (DNS names) on your
system, see “Additional Installation and Configuration Information” on page 112
.
Setting up a Standalone ProEncode Client
You usually configure a ProEncode client to be used from within an Avid editing application. However, you can configure a standalone client as well. In this scenario you would export QuickTime Reference movies from your Avid editing application and then use the standalone client to process them at a later time. To set up a standalone client, install the software on the client system and use the procedure described in
“Adding a File to ProEncode” on page 97
.
Configuring a DMS Broker Client on an Avid Editing Application
The ProEncode Client installation program enables access to a ProEncode
Client applet that is hosted by the DMS Broker. An applet is a Java application that only runs in a browser window. The ProEncode Client applet uses the settings from the DMS Settings dialog box in your Avid editing application
Settings scroll list. The applet can run independently from the Avid editing system.
ProEncode Client software includes optional settings that you can specify according to your work needs. If necessary, you can override these optional settings in the Add Jobs dialog box (see
“Sending a Clip or Sequence to
ProEncode from an Avid Editing Application” on page 92 ).
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To configure a ProEncode Client on an Avid editing system:
1. Start your Avid editing application.
2. In the Project window, click the Settings tab.
The Settings scroll list appears.
3. Double-click DMS.
The DMS Settings dialog box opens.
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4. Type the DMS settings. The following table describes the options for the
DMS Settings dialog box.
DMS Settings
Setting Description
DMS Broker is available Select to make sure you are connected to the DMS Broker. You can deselect this option to disconnect without losing your setting information.
DMS Broker
Username
Type the Broker name as it appears in the DMS Broker window. This is the name of the computer running the DMS Broker software.
Type your DMS user name. You must be a registered DMS user to submit jobs.
Password Type your DMS password.
Encoding a Clip or a Sequence
Setting
Shared Storage
Email address
DMS Settings (Continued)
Description
Type the directory on the Avid Unity MediaNetwork where you intend to save the QuickTime reference movie. You can click the Browse button to locate the directory.
In an Avid Unity MediaNetwork environment, this folder needs to be in a workspace that the encoders can access.
This will also be the default location for the encoded output file from the encoding application if you do not define a different destination path within the
ProEncode Client.
n
You may find it convenient to create a separate folder for each
ProEncode client. That will make it easy for each Avid editor to locate their processed movies.
n
You may want to create a dedicated workspace on you Avid Unity shared storage system for these QuickTime Reference movies. This makes it easier to delete the files when necessary.
(Option) If you select “Notify me of Job completion by email,” type your e-mail address.
Encoding a Clip or a Sequence
There are two methods for encoding a clip or sequence:
• Select the clip or sequence within an Avid editing application, and send it
to ProEncode. See “Sending a Clip or Sequence to ProEncode from an
Avid Editing Application” on page 92
.
• Export a QuickTime Reference movie or any other file that the encoding
application can process, and add it to ProEncode. See “Adding a File to
.
Sharing Folders in an Avid Unity MediaNetwork Environment
When working in an Avid Unity MediaNetwork environment, the media for the clip or sequence that you are encoding needs to be on a mounted
MediaNetwork workspace. This workspace needs to be shared by the client and the encoder. Media that is on a local drive cannot be used. A shared workspace must be specified for the DMS Settings Shared folder and the
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Destination folder in the ProEncode Add Jobs dialog box. For more information, see the Avid Unity MediaNetwork Setup Guide and Avid Unity
MediaNetwork for Windows NT Clients Quick Start Card.
Sending a Clip or Sequence to ProEncode from an Avid Editing
Application
To send a clip or sequence to ProEncode:
1. Check the following:
Make sure the DMS Broker is running. See
Broker Client on an Avid Editing Application” on page 89 .
Make sure the ProEncode provider software is running on the encoders system that you want to use.
n
You can submit jobs to the Broker even if no encoders are available. The
Broker will assign the jobs when one or more encoders become available.
However, you will not be able to select a specific provider.
2. In your Avid editing application, select the clip or sequence in one of the following ways: t Click the clip or sequence in a bin.
t Click in the Timeline.
t Click the monitor that displays the clip or sequence you want to export.
n
ProEncode export does not recognize IN and OUT points in the sequence.
3. Select File > DMS > ProEncode.
The Add Jobs dialog box opens.
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Encoding a Clip or a Sequence
Profiles list n
When you send a job from an Avid editing application through DMS, the
Source field will be grayed out because the DMS Broker takes the clip or sequence name and path from the source area you specify in the DMS Settings dialog box and from the Export dialog box.(The Export dialog box appears at the end of this procedure.)
The Destination text box contains the shared storage location that you specified in the DMS Settings dialog box. This identifies the folder that will hold the encoded movie. n
You may find it useful to create a separate folder for each ProEncode client to make it easier to keep track of the movies each editor creates.
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4. Select the following parameters for the job: a.
Select a setting from the Settings list.
This list includes all encoding application settings that have been registered with the Broker, organized by folder. Double-click the
Folder icon to view the individual settings within the folder.
Each setting is preceded by a colored Signal icon as described in the following table.
Color
Green
Amber
Red
Meaning
A provider that can use this setting is online.
At least one provider can use this setting, but it is not online. You can submit a job, which will be processed when a provider that can use the setting becomes available.
No registered provider can use this setting. This situation might occur if you create a custom setting on a provider and then delete the provider. You can use the DMS Administration Tool to delete the setting.
Click Browse if you want to find and select a setting that is not currently registered with the Broker. For example, if you created a custom setting by using Anystream Agility Workgroup on the client, you can send that setting file along with the job to a particular encoder.
n
For a description of the settings that are available with your system, see the
Anystream Agility Workgroup or Telestream FlipFactory documentation.
b.
Click the Priority pop-up menu, and select a priority for this job.
If there are multiple jobs, the priority determines which jobs are processed first.
c.
(Option) Click the Provider pop-up menu, and select a specific
ProEncode provider for this job.
Selecting a provider might be necessary if you are sending a custom setting with the job. You can also use this setting to override whatever assignment the Broker would have made.
5. After you have selected the parameters, click Add To Batch.
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Encoding a Clip or a Sequence
The job is added to the current batch. You can now add another job to the batch. In most cases, you would use the same QuickTime reference movie with different profile parameters.
6. After you have added all jobs to your batch, click Close.
The Add Jobs dialog box closes, and the jobs are shown in the ProEncode
Client window, along with information about each job.
n
When you send a job from an Avid editing application through DMS, the Batch name is not available and the Notification button is grayed out. The DMS
Broker uses any notification information that you entered in the DMS setting dialog box.
7. If you want to delete or change a job, select the job and click Remove Job.
You can then add the job again, using new parameters.
8. Click OK.
9. Click Submit.
The Export of file for DMS Job window dialog box appears.
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This dialog box is provided solely to give you the opportunity to change the file name before you submit the job. The Option button works but the options are disabled at this point.
c
Do not change the pathname in the Export dialog box. Only use this dialog box to change the file name.
10. (Option) Change the name of the file if necessary.
11. Click Save.
The Avid editing system processes the sequence by rendering any unrendered effects, creating files for audio media, and creating a QuickTime reference movie that points to video and audio media.
The Client sends information about all jobs in the batch to the Broker, which in turn assigns each job to a provider. The provider starts the encoding application, which processes the job. The provider then sends information about the job to the DMS Broker. If you have chosen to receive a notification in the DMS Settings dialog box, the Broker sends a message to the Client.
Encoding a Clip or a Sequence
Adding a File to ProEncode
You can use ProEncode to manage the encoding of any video or audio format that the encoding application can process, such as QuickTime, AVI, or
AIFF-C.
To create a QuickTime Reference movie:
1. In your Avid editing session, select the clip or sequence in one of the following ways: t Click the clip or sequence in a bin.
t Click in the Timeline.
t Click the monitor that displays the clip or sequence you want to export.
2. Select File > Export.
3. Export your sequence as a QuickTime Reference movie. For information on creating a QuickTime movie, see the Help in your Avid editing application. You can press F1 in the Export As dialog box to open the appropriate Help topic.
To add a QuickTime Reference movie to ProEncode:
1. Make sure the QuickTime Reference movie and the associated media files are in a folder that can be accessed by an encoder. For more information,
see “Sharing Folders in an Avid Unity MediaNetwork Environment” on page 91 .
2. You use the DMS Broker to process the encoding request. Enter the following text in your browser window, using the DMS Broker name that you are connected to: http://<DMS Broker name>:8080/services/com.avid.dms.dmes/
ProencodeApplet.html
For example, if the DMS Broker’s name is bpdms, use the following URL: http://bpdms:8080/services/com.avid.dms.dmes/ProencodeApplet.html
The Add Jobs dialog box opens.
n
Once you successfully connect to the ProEncode applet, you can create a shortcut by dragging the Address icon in the browser window to your desktop.
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3. Type the path of the source file in the Source text box, or click Browse and navigate to the file.
4. Type the path of the Destination folder in the Destination text box, or click
Browse and navigate to the file.
5. Enter the remainder of the options for the Add Jobs dialog box as described in
“Sending a Clip or Sequence to ProEncode from an Avid
Editing Application” on page 92 .
6. After you have selected the parameters, click Add to Batch. You can now add another job to the batch. In most cases you would use the same
QuickTime Reference movie with different profile settings.
7. After you have added all the jobs to your batch, click Close.
The Add Jobs dialog box closes, and the jobs are shown in the ProEncode
Client window. All the options for the ProEncode Client window are described in
“Sending a Clip or Sequence to ProEncode from an Avid
Editing Application” on page 92 with the exception of the following
options: a.
Type a name in the Batch Name text box.
A batch name identifies the group of jobs for notification. The batch name appears in any notification message sent by the Broker. Jobs are not identified by batch in the DMS Administration Tool.
You can set a default batch name in the Client Settings dialog box (see
“Configuring a DMS Broker Client on an Avid Editing Application” on page 89
). If you don’t name the batch, the DMS Administrator monitors the batch by using an internally generated job ID. b.
(Option) If you want to be notified about the failure or completion of the jobs in this batch, click Notification.
The Notification Settings dialog box opens.
Select the notification options you want. If you do not want to receive notification, do not select either option.
8. Click OK.
9. Click Submit.
The ProEncode Client window closes and the Connect to DMS Broker dialog box appears.
10. Type your DMS Broker user name and password, and click OK.
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Monitoring the Encoding
The Client sends information about all jobs in the batch to the Broker, which in turn assigns each job to a provider. The provider starts the encoding application, which processes the job. The provider then sends information about the job to the DMS Broker. If you have chosen to receive a notification, the Broker sends a message to the Client.
Monitoring the Encoding
After you submit the batch to be encoded, you can monitor the jobs by using the following:
•
DMS Administration Tool: The DMS Administration Tool gives you the most information for monitoring and managing jobs. For complete information, see
.
•
DMS Broker and ProEncode provider windows: Each window includes a Status line and a History window. The History window includes information that you can use for troubleshooting.
n
For troubleshooting information, see Appendix B
.
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Appendix A
Installing Encoding Applications
Anystream Agility and Telestream FlipFactory software are examples of encoding applications. They allow you to automate media encoding and transcoding of streaming, broadcast, and production formats.
This appendix describes issues related to the following encoding applications:
•
•
Appendix A Installing Encoding Applications
Anystream Agility Workgroup
Anystream Agility Workgroup allows users and service providers to automate media encoding and transcoding of streaming, broadcast, and production formats.
c
ProEncode and DMS Broker services require Anystream Agility
Workgroup 3.0.1 or later.
For more specific requirements, see the Anystream Web site: www.anystream.com
Installing Anystream Agility Workgroup
You must install Anystream Agility Workgroup on each encoder system. Each encoder needs its own registered copy of Anystream Agility Workgroup.
Installing Anystream Agility Workgroup and ProEncode
Anystream Agility Workgroup does not install support for ProEncode by default. You must install a separate item using the ProEncode Support installer provided by Anystream.
To install Anystream Agility Workgroup and ProEncode:
1. Install the Agility software as described in
Agility Workgroup Software” on page 104 .
2. Install the ProEncode provider from the DMS Broker installation
CD-ROM.
3. Run the ProEncode Support installer provided by Anystream. This installs the correct Encoder.jar Provider file for the ProEncode provider.
After you complete the installation, register the ProEncode provider. See
“Registering Providers” on page 60 .The proper settings directory for a
ProEncode provider using Anystream Agility is as follows:
<InstallDirectory>\Anystream\Agility Workgroup\Profiles\job
102
Anystream Agility Workgroup
Installing DMS Broker and Anystream Agility Workgroup on the Same System
To install DMS Broker and Anystream on the same system:
1. Install the Agility software as described in
Agility Workgroup Software” on page 104 .
2. Uninstall the Sentinel drivers installed by Anystream as described in
“Uninstalling the GlobeTrotter FlixID and Sentinel Drivers” on page 103 .
3. Install DMS Broker from the DMS Broker CD-ROM.
4. If you also want to install ProEncode on the same system, do the following after you install DMS Broker: a.
Install the ProEncode provider software from the DMS Broker
CD-ROM.
b.
Run the ProEncode Support installer provided by Anystream. This installs the correct Encoder.jar Provider file for ProEncode.
Uninstalling the GlobeTrotter FlixID and Sentinel Drivers
You must install Anystream Agility Workgroup 3.0.1 or later on your system
before you install ProEncode. If you install Agility Workgroup after installing
ProEncode, the ProEncode dongle driver will stop functioning.
If the ProEncode dongle driver stops functioning, you must remove the
Globetrotter FlixID and the Sentinel Driver selections and reinstall the
ProEncode dongle driver (or all of ProEncode).
n
You must also remove the drivers if you install Anystream, DMS Broker, and the ProEncode provider on the same system.
To remove Globetrotter FlixID and the Sentinel Driver:
1. Click the Start button, and select Settings > Control Panel > Add Remove
Software.
2. Select the Globetrotter FlixID and the Sentinel Driver selections, and click
Remove.
3. Reinstall the ProEncode dongle driver or all of ProEncode. See “Installing
103
Appendix A Installing Encoding Applications
Installing the Anystream Agility Workgroup Software
To install and configure Anystream Agility Workgroup software:
1. Insert the Anystream Agility Workgroup 3.0.1 or later installation
CD-ROM into the CD-ROM drive.
2. Navigate to the Setup.exe file and double-click the file.
3. Follow the on-screen or printed instructions provided by Anystream.
4. Click Finish when the installation is completed.
5. Continue with
. c
If you reinstall the ProEncode Provider software you must also reinstall the Anystream software.
Provider Settings Directory
When you configure the ProEncode provider settings, you must point to the following application settings directory:
<install directory>\Program Files\Anystream\Agility Workgroup\profiles\job\
For more information, see “Configuring the ProEncode Provider” on page 64
.
Preprocessing
With Anystream Agility Workgroup, you can run up to three jobs simultaneously. However, Agility Workgroup can only preprocess one job at a time. Therefore, the preprocessing graphic display can be misleading.
104
Telestream FlipFactory
Telestream FlipFactory
Telestream FlipFactory works as an encoder in a similar way to Anystream
Agility Workgroup. FlipFactory allows users and service providers to automate media encoding and transcoding of streaming, broadcast, and production formats.
For more information on FlipFactory, see the Telestream Web site: www.telestream.net
You must install TeleStream FlipFactory on each encoder system. Each encoder needs its own registered copy of TeleStream FlipFactory.
c
ProEncode requires Telestream FlipFactory 3.0 or later. ProEncode does not support earlier releases of this product.
Installing Telestream FlipFactory
To install Telestream FlipFactory and ProEncode:
1. Install the ProEncode provider software from the DMS Broker installation
CD-ROM.
2. Install FlipFactory as described in the Telestream documentation.
3. Browse to the FlipFactory directory and locate the ProEncode.jar file.
4. Copy the ProEncode.jar file to the ProEncode/Provider folder.
5. Rename the Encoder.jar file. For example, rename it to Encoder.null.
6. Rename the ProEncode.jar file to Encoder.jar
7. Register the ProEncode provider. See
“Registering Providers” on page 60 .
The proper settings directory for a ProEncode provider using Telestream
FlipFactory is the following:
<Flip Server>:1099
If the FlipFactory application is on the same machine as the ProEncode provider, use the following settings directory: localhost:1099
105
Appendix A Installing Encoding Applications
Configuring Telestream FlipFactory for Avid Unity MediaNetwork
FlipFactory must be configured to run as a user with MediaNetwork access to the necessary workspaces. If it is not configured correctly you will receive the following error message from FlipFactory: “Unable to decode input file”
This error message can occur even if the QuickTime Reference movie source files play back and all permissions appear acceptable with Avid Unity
MediaNetwork and the ProEncode and Flip applications.
If FlipFactory is using the local user account, it will not access media referenced by the input source file. Use the following procedure to perform the configuration.
To configure FlipFactory for Avid Unity MediaNetwork:
1. Right-click on My Computer and select Manage.
2. Select services.
3. Select Flip Service and Select Properties.
4. Select the login Tab.
5. Change the login type from local account to login as user with
MediaNetwork read/write access to workspaces.
n
You must use the correct password to change permissions.
6. Select OK.
7. Restart the service.
FlipFactory service should now be able to access media on the Avid Unity
MediaNetwork.
106
Appendix B
Troubleshooting the DMS Broker and DMS Services
This appendix provides information on troubleshooting your ProEncode system. If you have problems encoding jobs with DMS services, see the following sections:
•
Finding Solutions for Specific Problems
•
General Troubleshooting Procedure
•
Checking the User Information File
•
•
Additional Installation and Configuration Information
Appendix B Troubleshooting the DMS Broker and DMS Services
Finding Solutions for Specific Problems
The following table lists problems, probable causes, and solutions.
Troubleshooting DMS Broker Services
Problem Probable Cause Solution
DMS Broker
The Broker does not start and displays an application key error.
There is no application key or the application key (dongle) is not working properly.
Make sure the application key is properly connected (see
“Attaching the Application Key” on page 24
). Then, reinstall the
Broker software (see
Broker Software Installation” on page 24
).
Provider Problems
The provider cannot contact the DMS Broker. The error message “Connection Error -
Unknown Provider” appears.
The provider has not been registered.
The Broker is not running.
The provider settings have an incorrect name for provider, Broker, or both.
The provider fails to contact the encoding application. The error is “NULL_ENCODER” or “Unable to Connecto to
Encoding Engine”.
Rge encoding engine support
(Encoder.jar) is not installed.
Register the provider (see
“Registering Providers” on page 60
).
Start the DMS Broker.
Change the settings for the provider (see
ProEncode Provider” on page 64
).
Reinstall the ProEncode Support software provided by Anystream or copy Encoder.jar from the
Flip directory.
Processed jobs are output to an incorrect or unknown location.
The folder specified in the ProEncode
Client Add Jobs dialog box is incorrect or does not exist.
Make sure the output folder exists (see
ProEncode Client Platforms” on page 88
Avid Editing Application” on page 92
).
108
Finding Solutions for Specific Problems
Troubleshooting DMS Broker Services (Continued)
Problem Probable Cause Solution
“SETTINGS ERROR” message appears in the encoding application, and no jobs encode.
The drive or workspace specified for output is not available.
On a Macintosh client, the Avid Unity
Server name is incorrect.
Make sure the drive or workspace is online and shared correctly. See
“Sharing Folders in an Avid Unity MediaNetwork
Specify the correct Avid Unity
Server name (see
Editing Application” on page 89
).
“CAN’T ADD” error message appears in the encoding application, and no jobs encode.
The Shared Storage directory for the
Avid editing application or the
ProEncode Client’s source setting is either offline or not on a shared volume.
In an Avid Unity MediaNetwork configuration, make sure the workspace that contains the
MediaNetwork Environment” on page 91
.
The provider is not correctly registered with the Broker.
Register the provider (see
“Registering Providers” on page 60
).
Client Problems
When using Telestream
FlipFactory, the following error message occurs:
“Unable to decode input file”
FlipFactory must be configured to run as a user with MediaNetwork access to the necessary workspaces.
See
.
In the Add Jobs dialog box, a provider does not appear.
The provider is not running or not available.
The provider is not registered.
In the Add Jobs dialog box, no settings appear.
Start the provider.
On the encoder, register
).
Settings failed to register with the DMS
Broker.
On the encoder, register
).
109
Appendix B Troubleshooting the DMS Broker and DMS Services
Troubleshooting DMS Broker Services (Continued)
Problem Probable Cause Solution
In the Add Jobs dialog box, a custom setting does not appear.
The setting is not stored in the path defined in the Provider Settings.
On the encoder, register
).
A user has submitted a job with a name containing non-
ASCII characters and the job did not process.
The encoder may not support the characters contained in the file name or path name to the file.
If the pathname to the file contains non-
ASCII characters the job may still not process.
Rename the file with ASCII characters and send the job again.
See
.
DMS Administration Tool
ProEncode client does not show settings and loads slowly.
Java 1.31_01 INT (international) was not installed or not defined as the default runtime environment.
Reinstall the ProEncode client.
The ProEncode provider is unable to login to FlipFactory.
The user “proencode” does not exist, or has no factories.
Create a user named
“proencode” with no password and create factories for this users.
You can’t see newly submitted jobs on the DMS
Administration Tool Jobs page.
You need to refresh the view.
In the DMS Administration
Tool, click the Refresh button.
The DMS Administration
Tool shows a job as complete, but no output file exists.
The destination folder specified in the
ProEncode Client Add Jobs dialog box is incorrect or does not exist.
Make sure the output folder exists (see
Broker Client on an Avid Editing
or
“Sending a Clip or Sequence to
ProEncode from an Avid Editing
).
You have forgotten the
Administrator account password.
Delete the users.table file to delete all users, and reset the
Administrator password to null
(see “Reassigning Passwords” on page 52
).
110
General Troubleshooting Procedure
General Troubleshooting Procedure
If you have checked
“Finding Solutions for Specific Problems” on page 108
and cannot solve your problem, use the following procedure to isolate the problem.
To isolate a ProEncode problem:
1. On a provider system, open the QuickTime reference file created by the
Avid editing system.
If you can view the movie, go to step 2.
If you cannot view the movie, go to step 3.
2. Submit the job through the ProEncode Client applet. Use the procedure described in
“Adding a File to ProEncode” on page 97
.
If the job encodes correctly, submit another job by selecting
File > DMS > ProEncode in the editing application. Occasionally, problems involving network updating are corrected after a short time.
3. Make sure all media drives are correctly shared: a.
Start your Avid editing application.
b.
In the Project window, click the Settings tab.
The Settings scroll list appears.
c.
Double-click DMS.
The DMS Settings dialog box opens.
d.
In the Shared Storage text box, make sure the path includes a shared folder.
In an Avid Unity MediaNetwork environment, this folder needs to be in a workspace that the encoders can access.
e.
Click OK.
f.
If this setting is correct, check that all files referenced by the
QuickTime reference movie are on shared directories.
4. If a problem still exists, it might be network-related. Have your network administrator verify the TCP/IP addresses, DNS tables, and other network functions. For information on DNS, see
.
111
Appendix B Troubleshooting the DMS Broker and DMS Services
Checking the User Information File
User information is stored in the DMS.user.table file. By default, this file is located in the following location:
drive:\Program Files\Avid\DMS\Broker\store\DMS.users.table
Consider making a backup copy of this file in case you need to restore it.
Checking the Log File
You can also check the log file, which is located on the system running the
Broker or provider. The log folder is located in the path that you selected during installation, for example:
drive:\Program Files\Avid\DMS\Broker\log n
This only applies when using the non-SQL installation of DMS.
Additional Installation and Configuration
Information
The following sections supply additional installation and configuration information.
Name Resolution
A Domain Name System (DNS) maps machine names to Internet addresses.
Use the HOSTS file or create a HOSTS file if there is no DNS on your network. It is also convenient to place frequently used name-to-address mappings in this file.
n
Each host on your network that uses HOSTS file services must have the file resident on the disk. Each client and server should be added to the HOSTS file so that every computer can see every other computer by name.
112
Additional Installation and Configuration Information
The syntax of the HOSTS file is:
<name> <type> <data> [<comment>]
name is the name assigned to a host or domain on the Internet. n
If you do not have a valid domain name, enter a fake domain name.
• type is A (address) or CNAME (canonical name).
• data is determined by the type specified:
If type = A, the data field contains an Internet address.
If type = CNAME, the data field contains the alias name for an
Internet address.
• comment allows you to add a comment to the entry. n
Any combination of tabs and spaces can be used as a delimiter between each item in a line. Lines end with the return and linefeed characters.
CNAME entries are not required. They may make it easier to access an
Internet address by using more common names.
Example Entries in a HOSTS File (Windows)
<IP Address> <name1> <name2> <nameN> [# <comment>]
The IP Address is in the period-delimited format, and spaces separate the name fields as in the following example:
192.102.73.6 mycomputer1.xco.com mycomputer1 fred #system in the front office
Updating the HOSTS File
(Windows)
Microsoft TCP/IP can be configured to search the local host table file,
HOSTS, for mappings of remote host names to IP addresses. For example, the entry for a computer with an address of 192.102.73.6 and a host name of mycomputer1.xco.com looks similar to this:
192.102.73.6 mycomputer1.xco.com
113
Appendix B Troubleshooting the DMS Broker and DMS Services
Edit the sample HOSTS file that is created when you install TCP/IP to include remote host names and their IP addresses for each computer with which you will communicate. This sample file also explains the syntax of the HOSTS file.
A host name always corresponds to an IP address that is stored in a HOSTS file or a name service such as DNS. A host name can be used in place of an IP address when using ping or other TCP/IP utilities.
A single entry consists of an IP address corresponding to one or more host names.
n
You will want to perform this procedure only if you do not have a DNS on your network.
To access the HOSTS file:
1. Double-click the WINNT folder.
2. Double-click the SYSTEM32 folder.
3. Double-click the DRIVERS folder.
4. Double-click the ETC folder.
5. Double-click the HOSTS file.
6. Make the necessary changes to the HOSTS file.
For example, to connect to the mycomputer1.xco.com at the IP address
192.102.73.6, make the entry in the HOSTS file:
192.102.73.6 mycomputer1.xco.com
n
You can edit the HOSTS file with any word processor as long as you save it as
Text Only without formatting commands. Make sure the HOSTS file does not have a file name extension (such as .txt). The HOSTS file will not work if there is a file name extension.
114
Index
A
Add Jobs dialog box using
Adding files to ProEncode
Agility Workgroup installing and configuring
Amber Signal icon
Applet definition
Application key attaching
overview
B
Batch names using
Broker settings clean start
database computer name
from address
SMTP server
SMTP user name and password
C
Clips or sequences sending, to ProEncode
Configuration checklist
DMS Broker
e-mail notification
illustration for DMS Broker
illustration for ProEncode
ProEncode illustration
Configuration requirements
Configuring
DMS Broker client on Avid editing system
ProEncode client on Avid editing system
providers
Connection Manager mounting workspaces
Control frame
DMS Administration Tool
Create Proxy service configuring the create proxy provider
provider settings description table
using
D
DMS (Distributed Media Services) defined
DMS Administration Tool changing password
control frame
create additional users
functional modes table
Jobs page overview
mode selector
navigation controls
opening
overview
results frame
Index
setup
user interface
DMS Broker
Avid Unity with Media Browse Integration
Services
installation
mounting workspaces
setup
DMS service deleting a registered service
installing
overview
DMS system major components
network environment
services overview
DNS (Domain Name System) and machine names
Dongle (application key)
E
E-mail notification configuring
Encoding a clip or sequence
monitoring options
Encoding applications installing
overview
F
File folders
Unity MediaNetwork environment
Files adding to ProEncode
checking the log file
checking the user information file
FlipFactory installing and configuring
G
GlobeTrotter FlixID uninstalling for ProEncode
Green Signal icon
I
Icons
Amber Signal
for Agility Workgroup settings
Green Signal
Red Signal
Installation checklist
Installing services register a provider
registering a provider
zip files
Installing software
DMS Broker
encoding applications
Media Browse Integration Services
ProEncode client
ProEncode provider
International character support
J
Jobs monitoring
Jobs page canceling a job
customizing the display
deleting a job
information table
job details window information
opening
purging the jobs list
retrying a job
updating the jobs list
viewing details
116
L
Log file checking
M
Media Browse Integration Services installing services and registering providers
overview
registering providers
using
Monitoring jobs options for
Mounting workspaces
N
Nearchive Audio/Video Mixdown service configuring provider
provider settings description table
using
Network environment
Notification Settings dialog box using
O
Overview
Distributed Media Services
DMS Administration Tool
DMS Broker software
DMS Broker window
DMS system
Media Browse Integration Services
ProEncode
P
Playback
Send to Playback service
PortServer Pro and DMS Broker
and ProEncode
ProEncode applet
configuration
encoding software
overview
provider settings and descriptions table
setting up a client
shared folder
Profiles page information
Providers registering
specifying names
Providers page customizing the display
deleting a provider
information table
opening
overview
Proxy Transcode service configuring the provider
provider settings descriptions table
used by other services
R
ReadMe file location
Red Signal icon
Results frame
DMS Administration Tool
S
Send to Playback using
Sentinel drivers uninstalling for ProEncode
Sequences or clips sending to ProEncode
Services installing a service
Services page display information
Index
117
Index
opening
overview
Shared Storage folder for ProEncode
System overview
System requirements
DMS Administration Tool
DMS Broker
T
Telestream FlipFactory installing and configuring
Troubleshooting procedure
table
U
User accounts managing
User information file checking
User page creating and managing user accounts
deleting a user account
deleting and re-creating all accounts
opening
reassigning a user password
setting up a user accounts
V
Video Render and Checkin service configuring provider
provider settings description table
using
W
Workspaces configuration requirements
118
Z
Zip files installing services
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