advertisement
R67G IP Phone User Manual
1
Content
1 Overview....................................................................................5
1.1. Introduction......................................................................................................5
1.2. Feature..............................................................................................................6
1.3. Kaypad..............................................................................................................8
1.4. Icon introduction............................................................................................10
1.5. Installation......................................................................................................10
1.5.1 Check package content..........................................................................10
1.5.2 Installation steps....................................................................................11
2 Function...................................................................................12
2.1 Make a call.......................................................................................................12
2.1.1 Call Device.............................................................................................12
2.1.2 Call Method...........................................................................................12
2.2 Answer the call................................................................................................13
2.3 Mute................................................................................................................13
2.4 Call Hold/Resume............................................................................................13
2.5 DND.................................................................................................................14
2.6 Call Waiting......................................................................................................14
2.7 Call Completion...............................................................................................15
2.8 Call Forward.....................................................................................................15
2.9 Call Transfer.....................................................................................................16
2.9.1 Bind Transfer..........................................................................................16
2.9.2 Consultation Transfer............................................................................17
2.10 Conference....................................................................................................17
2.10.1 Create Local Conference......................................................................17
2.11 Call Park.........................................................................................................18
2.12 Pickup............................................................................................................18
2.12.1 Specified pickup..................................................................................19
2.12.2 Group pickup.......................................................................................19
2.13 Speed Dial......................................................................................................19
2.14 Auto-redial.....................................................................................................20
2.15 Hot Line.........................................................................................................20
2.16 Intercom........................................................................................................21
2.17 HotDesking....................................................................................................21
2.18 XML Browser.................................................................................................22
2.19 Call Recording................................................................................................22
2.20 Keypad Lock...................................................................................................23
2.21 BLF.................................................................................................................23
2.22 BLFListCode...................................................................................................24
2.23 ACD................................................................................................................24
2.24 Hoteling.........................................................................................................25
2.25 Application.....................................................................................................25
2.25.1 Text Message.......................................................................................25
2.25.2 Voice Message.....................................................................................26
2.26 Simple Menu.................................................................................................27
3 Setting.....................................................................................28
3.1 Basic setting.....................................................................................................28
3.1.1 Language...............................................................................................28
3.1.2 Date &Time............................................................................................28
3.1.3 Ring Tones..............................................................................................29
3.1.4 Phone Volume.......................................................................................29
3.1.5 Backlight................................................................................................30
3.1.6 Password Setting...................................................................................30
3.2 Phone Book.....................................................................................................30
3.2.1 Local Phone Book..................................................................................30
3.2.2 Blacklist..................................................................................................31
3.2.3 Remote Phone Book..............................................................................32
3.2.4 LDAP......................................................................................................32
3.3 History Management.......................................................................................33
3.4 System Customizations....................................................................................33
3.4.1 Programmable Key................................................................................33
3.5 SIP Account Management...............................................................................34
3.5.1 Register an account...............................................................................34
3.5.2 Disable an account................................................................................34
3.6 Basic Network Settings....................................................................................34
3.6.1 DHCP Mode...........................................................................................35
3.6.2 Static IP Mode.......................................................................................35
3.6.3 PPPOE Mode..........................................................................................35
3.6.4 Configure PC Port..................................................................................36
3.6.5 Configure VLAN.....................................................................................36
3.7 WebServer.......................................................................................................37
3.8 Reset to Factory...............................................................................................37
3.9 Reboot.............................................................................................................37
4 WEB Interface..........................................................................38
4.1 Status-> Basic...................................................................................................38
4.2 Account->Basic................................................................................................39
4.3 Account->Advanced........................................................................................40
4.4 Network->Basic...............................................................................................44
4.5 Network->Advanced........................................................................................46
4.6 Phone->Time/Language..................................................................................49
4.7 Phone->Preference..........................................................................................51
4.8 Phone->Call Feature........................................................................................51
4.9 Phone->Voice...................................................................................................55
4.10 Phone->Key/Display......................................................................................56
4.11 Phone->DSS Key............................................................................................58
4.12 Phone-> Ext Key.............................................................................................58
4.13 Phone->Ringtones.........................................................................................60
4.14 Phone->Tones................................................................................................61
4.15 Phone->Dial Plan->Replace rule....................................................................61
4.16 Phone->Dial Plan->Dial now..........................................................................62
4.17 Phone->Action URL........................................................................................63
4.18 Phone->Multicast..........................................................................................66
4.19 PhoneBook->Local Book................................................................................66
4.20 PhoneBook->Remote Book...........................................................................68
4.21 PhoneBook->Call Log.....................................................................................69
4.22 PhoneBook->LDAP.........................................................................................69
4.23 Phone->Broadsoft.........................................................................................71
4.24 Upgrade->Basic..............................................................................................72
4.25 Upgrade->Advanced......................................................................................72
4.25 Security->Basic..............................................................................................75
4.26 Security->Advanced.......................................................................................75
1 Overview
1. Introduction
The Akuvox R67G is a featured 6-line IP phone with full duplex hands-free speakerphone. It can be directly connected to an Internet Telephony Service Provider or to an IP PBX.
Based on the SIP standard, the Akuvox R67G has been tested to ensure comprehensive interoperability with equipments from VOIP infrastructure leaders enabling service providers to quickly roll-out competitive, feature rich services to their customers.
Akuvox R67G is very easy to understand, configure, and deploy. The web interface is
6
designed to provide a clean and user-friendly configuration window so that users won’t get lost in complicated menus and maintenance.
2. Feature
Highlights
HD Voice
Dual-port Gigabit Ethernet, PoE
Up to 3 SIP accounts
4.3" 480 *272 pixel color display with backlight
Supports Expansion Modules
Full Compatible with Asterisk, BroadSoft Platform
、
Phone Features
6 Lines(Support 6 SIP accounts)
Support call waiting, call forward,call transfer
Call on hold,Mute,Auto-answer,Redial,DND
Local 3-way conference
Volume adjustable, Ringtones selectable/import/delete
Speed dial,Hot line
Daylight saving time
Network packet capture
Country ringtone signal
Direct IP call
Auto redial, Call return
Dial plan, call return
XML Browser
Hot desking
Keypad lock
Action URL/URI
Phonebook(500entries) blacklist(100entries) call log(100entries)
Support 5 remote phonebook URL
LDAP
Multi-language support
7
Support up to 3 expansion modules
Support wireless headset adapter
IP-PBX Features
SMS.Voicemail.MWI Message
Music on hold, Intercom, Paging
BLF (Busy Lamp Field)
Call Pickup, Group Call Pickup
Call Recording
Call Completion
Anonymous Call, Anonymous Call Rejection
Network Features
SIP V1(RFC2543), V2(RFC3261)
NAT Transverse: STUN Mode
Static IP/DHCP for IP Configuration
3 DTMF modes: In-Band, RFC2833, SIP INFO
HTTP/HTTPS Web Server for Management
Proxy Mode and Peer-to-peer SIP Link Mode
NTP for Auto Time Setting
UDP/TCP/DNS-SRV(RFC 3263)
TFTP/FTP/HTTP/HTTPS Protocols
802.1 VLAN
Administration Features
Auto provisioning using
FTP/TFTP/HTTP/HTTPS/PnP
Dial through IP PBX Using Phone Number
Dial through IP PBX Using URL Address
Configuration Managements with web,
keypad on the phone,and Auto Provisioning
SNMP
TR069
Package Tracing Export, System Log
Security Features
Support HTTPS (SSL)
8
Support SRTP for Voice Data Encryption
Support Login for Administration
OpenVPN, IEEE802.1X
Digest Authentication Using MD5/MD5-sess
AES Encryption for Configuration file
SIP Over TLS
3. Keypad
Keypad description
Key Key name
Navigation
Function Description
Assists you in selecting an item that you want to process
9
Soft Keys 1/2/
3/4
Line Keys 1/
2/3/4/5/6
Home
Book
Headset
Forward
Redial
Mute
Volume -/+
Handfree under the menu by pressing the Up, Down, Right or Left key. Press the center key to save.
Key combination includes functions such as
History/Favorites/Redial/CallReturn/HotDesking/XML
Browser/DND/Menu/MSG/Status/Book/FWD/PickUp/Gr oup PickUp/Intercom/Speed Dial/and so on.
Key combination includes functions such as
History/Favorites/Redial/Account/ACD/BLF/BLFList/CallRe turn/HotDesking/Record/XML Browser/DTMF/DND/
Menu/MSG/Status/Book/Fwd/PickUp/Group
PickUp/Intercom/Speed Dial/and so on.
Back to the Home page
View Local Phone Book/Blacklist/Remote Phone Book
Use the headset to call out or call in
Forward the call to the third part
View the Missed Calls, Incoming Calls and Dialed Calls.
Press this key in calling mode and you can hear the other side, but the other side cannot hear you.
Turn down or turn up the volume by pressing the “-“ key or the “+” key.
Make the phone into hands-free mode.
Digital keyboard
Inputting the phone number or DTMF.
Indicator light Blinking light indicates there is an incoming call.
10
4. Icon introduction
11
5. Installation
1.5.1 Check package content
Please refer to the package list below to check the completeness of package
Name Quantity
SIP IP Phone unit handset
1
1
RJ-9 Cable
Power Adapter
RJ-45 Cable
Stand
Quick installation guide
1
1
1
1
1
1.5.2 Installation steps
Step 1 – Connect the power
Connect the provided power adapter to the Power port and plug the adapter into an available power outlet. The LCD will display “Initializing, Please Wait…”
-------------------------------------------------------------------------------------------------------
Note1: Never use a power adapter other than the one provided with Akuvox R67G
Note2: Only Internet port supports POE.
-------------------------------------------------------------------------------------------------------
Step 2 – Connect to the Internet
Connect one end of the RJ-45 Ethernet cable to the Internet port at the back of the
Akuvox R67G and the other end to wall network jack.
Step 3 – Connect the computer
Connect one end of the RJ-45 Ethernet cable to the PC port at the back of the Akuvox
12
R67Gand the other end to the Ethernet port on you computer.
Step 4 – Configure the device
Launch the web browser on your computer, and enter the IP address of the phone into the address bar. The login screen will appear if the address is correct. Enter the user name and password to log into the web console.
NOTE: Each phone has its own IP address, you can check it by press the OK key on the keyboard when the phone is idle
2 Function
2.1 Make a call
2.1.1 Call Device
User can make a phone call via the following methods：
1. Pick up the handset, icon will be shown on the idle screen.
2. Press the Handfree key, icon will be shown on the idle screen.
3. Press the Headset key if the headset is connected to the Headset Port in advance.
The icon will be shown on the idle screen.
User can also dial the number first, and then choose the method user will use to speak to the other party.
13
2.1.2 Call Method
User can press an available line key if there is more than one account, then
1. Dial the number User wants to call.
2. Press History softkey. Use the navigation keys to highlight User choice
Left/Right key to choose Missed Calls, Incoming Calls and Outgoing Calls.
3. Press the Redial key twice to call the last number called or press Redial key to enter All Calls interface to choose the number to dial out.
4. Press the programmable keys which are set as speed dial key.Then press the speed dial programmable key to make the call if necessary.
2.2 Answer the call
1. If User is not on another phone, lift the handset to use, or press the Speaker key/
Answer softkey to answer using the speaker phone, or press the headset key to answer with headset.
2. If User is on another call, press the answer softkey to answer new incoming and hold the current talking. During the conversation, User can alternate between
Headset, Handset and Handfree by pressing the corresponding keys.
Note: The will flash during the Incoming interface
2.3 Mute
You can press the Mute key to make the user NOT be heard by the other party,
14
but User can hear the other party, icon will be shown on the LCD, and press the
Mute key again to recover.
2.4 Call Hold/Resume
1. Press Hold softkey to put User active call on hold.
2. If there is only one call on hold, press the hold softkey to retrieve the call.
3. If there are more than one call on hold, press the line button, and the Up/Down button to select the call, and then press the Resume button to retrieve the call.
2.5 DND
If you enable DND mode, the phone will reject to answer all calls automatically and play busy tone, the UI will present missed calls at the same time.
Mode Custom: There are two types Phone and Custom. Users can remote setup the status of DND from SIP server in Custom mode. The default mode is Phone that setup from local side.
DND Emergency: Add one or more emergency numbers in white list. When DND is enabled, these emergency numbers still can be answered.
DND Code: User can setup the specified account to be DND in custom mode.
But if users in phone mode, all account should be DND when it is enabled.
DND On Code: The Code used to turn on DND on server’s side, if configured, IP phone will send a SIP message to server to turn on DND on server side if you press DND when DND is off.
DND Off Code: The Code used to turn off DND on server’s side, if configured, IP
15
phone will send a SIP message to server to turn off DND on server side if you press DND when DND is on.
Note: If adding multi emergency numbers, please use comma to separate.
2.6 Call Waiting
To configure Call Forward via Phone interface:
1. Press Menu ->Features ->Call Waiting ->Enter.
2. Use the Left or Right key to enable or disable call waiting status and tone.
3. Then press the Save key to save the changes.
2.7 Call Completion
To monitor the status of the other phone and send a prompt when the status changing. For instant, if users make a call and the callee is unavailable to answer the call, the feature will notify the user when the callee is available to receive the call.
This function only can be triggered when receiving 486 Busy message. Moreover, if the phone enable the voice message, the function is also unavailable.
To configure Call completion via Phone interface.
1. Press Menu ->Feature ->Call Completion->Enter
2. Use the Left or Right key to enable or disable call completion.
3. Then press the Save key to save the changes.
Note: Not all servers can support call completion.
16
2.8 Call Forward
You can set the static forward to switch all the incoming calls to specified number;
Also you can use dynamic forward to switch all the incoming calls forward to the number inputted when the phone is ringing.
Mode Custom: There are two types Phone and Custom. Users can remote setup the status of call forward from SIP server in Custom mode. The default mode is
Phone that setup from local side.
Always forward: All the incoming calls will be forwarded unconditionally to specified number.
Busy Forward: The incoming calls will be forwarded to specified number when the phone is busy.
No answer Forward: The incoming calls will be forwarded to the specified number when the ring tone is time out without answer.
To configure Call Forward via Phone interface:
1. Press Menu ->Features ->Call Forward ->Enter, or just press FWD key to enter Call
Forward interface;
2. There are 3 options: Always, Busy, and No Answer.
3. If User chooses one of them, enter the phone number User wants to forward to.
Press Save to save the changes.
17
2.9 Call Transfer
You can use the following two ways to transfer talking to the other party：
Blind Transfer: Transfer talking directly to the other party without any negotiation.
Consultation Transfer: Transfer talking to the other person involved after the other person involved answer the incoming and with consultation.
2.9.1 Bind Transfer
1. Press the Trans softkey during the talking;
2. Enter the Trans number interface, and then Input the number you will transfer to;
3. Press the FWD key or the Trans softkey to transfer the hold talking to the number you want to transfer to;
4. Return to the Idle automatically ;
Note: The UI will display Hold status interface when the number you want to transfer to is not existed.
2.9.2 Consultation Transfer
1. Press the Trans softkey to enter the number you want to transfer to during the talking; Input the number you want to transfer to;
2. Press the OK key on the phone keyboard or the Dial key to make a call;
3. Press the Trans softkey to finish transfer after the other person involved answer the incoming call and with consultation; You can finish transfer via putting down the handset or press the Cancel softkey to cancel transfer if you currently use handset to
18
make or answer a call.
2.10 Conference
You can use the local conference feature to hold a 3-way conference by pressing the
Conference softkey to invite the current talking and one line talking held to attend conference. The Network conference feature allows you to add or delete the party who attend the conference.
The local conference feature of IP phone Akuvox R67G can invite two parties at most to attend conference. The conference type of IP phone Akuvox R67G is Local conference with default.
2.10.1 Create Local Conference
1. Create talking with first party;
2. Press the New softkey to create a new talking;
3. Press the Back softkey of dial interface to hold talking with first party;
4. Input the number of second party and press the OK key on the phone keyboard or the Dial key or the Send softkey to make a call; When the second party answers your call, inquire whether they want to attend conference;
5. Press the Conference softkey to start 3-way conference;
6. Press the Split softkey to split to two lines standalone talking, then this two parties talking are under Hold status;
7. HOLD Press the Resume softkey to resume the current talking;
8. Press the Cancel softkey or the Return key to cancel the conference talking and return to Idle .
19
2.11 Call Park
You can use Call Park feature to park the current talking, and then resume the
Parking talking in another phone (For example, in another phone of another office or conference). Press the Call Park key to park the current talking during the talking. If success, you will hear voice announce or see the reserved extension number on the phone LCD. Dial the reserved extension number in another phone to resume the
Parking talking.
Note: Not all server can support Call Park feature.
2.12 Pickup
You can use pickup to answer other users’ incoming call. The IP phone Akuvox R67G supports specified pickup and group pickup.
Note: Press the group pickup only to answer line 1 incoming call if there are many lines incoming calls in group.
2.12.1 Specified pickup
Specified pickup can answer specified user’s incoming calls
20
1. Set specified pickup key via phone interface
PATH: Press Menu ->Features ->Programmable keys ->Line Keys/Soft Keys/Function
Keys/DSS Keys ->PickUp ->Press Down key to set label/Value -> Save softkey;
2. Use specified pickup feature
When the user of specified pickup number is off or busy, you can press the pickup key to answer incoming call.
2.12.2 Group pickup
Group pickup can answer group’s user incoming calls. Group pickup needs to set group members.
1. Set group pickup via phone interface
PATH: Press Menu ->Features ->Programmable keys ->Line Keys/Soft Keys/Function
Keys/DSS Keys ->Group PickUp ->Press Down key to set label/Value/Account -> Save softkey;
2. Use group pickup feature
When anyone in group receives an incoming call, you can press the group pickup key to answer.
2.13 Speed Dial
You can use the Speed Dial feature to dial the specified contact speedily
PATH: Press Menu ->Features ->Programmable keys ->Line Keys/Soft Keys/Function
Keys/DSS Keys ->Speed Dial ->Press Down key to set label/Value/Account -> Save softkey;
21
2.14 Auto-redial
When hang-up by the other party, call failure during the calling, the phone will enter the auto-redial screen, and begin to count. Press OK for redial now or wait for the time interval. After trying designated times of auto-redial, the phone will hang-up automatically.
To configure Auto Redial via Phone interface:
1. Press Menu ->Features ->Auto Redial ->Enter;
2. Use the Left or Right key to activate or deactivate Auto Redial;
3. Use the Up or Down key to configure Interval and Times;
4. Then press the Save key to save the changes.
2.15 Hot Line
The Hot line refers to the number you often dial. You can set hot lines in the phone, the phone will dial the hot line number automatically when you pick up the handset, press the hand-free or the account key. Also you can set the delay time of dialing the hot line number, then the phone will dial the hot line number automatically after the timeout.
To configure Hot line via Phone interface:
1. Press Menu ->Features ->Hot line ->Enter
2. Use the Left or Right key to activate or deactivate Hot line.
3. Use the Up or Down key to configure Number and Timeout.
4. Then press the Save key to save the changes.
22
2.16 Intercom
To configure Intercom via Phone interface:
Please enable Intercom feature first . Go to the path: Menu-> Features-> Intercom to setup intercom status and mute
PATH: Press Menu ->Features ->Programmable keys ->Soft Keys ->Intercom -> Press
Down key to set label/Value/Account -> Save softkey;
1. Press the Intercom key when the phone is available. The phone will connect the extension number of remote user automatically.
2. Press the Intercom key or the Back softkey to end the intercom.
3. Answer the intercom incoming calling.
4. In default situation, the IP phone Akuvox R67G will answer the intercom incoming calling automatically and make a noise. You can set the phone to enable silent mode when picking up the intercom call so that the other will not hear you.
2.17 HotDesking
In some working place, the people are always walking around. HotDesking feature will make the staffs login his account on any computer in the company. In some public places, the working people is not fixed, anyone can use HotDesking for logging his account, and setting the phones to the familiar mode, such as the remote function of the computer.
23
2.18 XML Browser
XML Browser allows the users to develop and deploy custom services. Users need to pre-configure a custom service functions on the server, such as news, weather report, stock information. The user receives and displays the service information on the IP phone from the server, and all service information are transmitted in XML object.
To configure XML Browser via Phone interface:
PATH: Press Menu ->Features ->Programmable keys ->Line Keys/Soft Keys/Function keys ->XML Browser -> Press Down key to set Label/Value -> Save softkey.
2.19 Call Recording
You can record calls by pressing a record key on the phone. The IP phone only supports audio record.
Record: The phone sends SIP INFO message containing a specific header
“Record: on/off ” to trigger a recording.
Note: Call record is not available on all servers. Contact your system administrator for more information.
To configure a record key via phone user interface:
PATH: Press Menu ->Features ->Programmable keys ->Line Keys ->Record ->Save softkey.
Note: The way in which you listen to the recordings may be different on different servers. Contact your system administrator for more information.
24
2.20 Keypad Lock
You can lock the keypad of your phone temporarily when you are not using it. This feature helps to protect your phone from unauthorized use.
Keypad Lock can be set to ON or OFF, how long to enable this function during the phone is idle and you can choose to lock the function keys or all keys. And this function can only be configured through the web UI, please refer to the web interface for the details.
Function Keys: The function keys are locked. You cannot use the LIINE KEYS,
MESSAGE KEY, SOFT KEYS, NAVIGATION KEYS, and FUNCTION KEYS until unlocked.
All Keys: All keys are locked.
2.21 BLF
Busy Lamp Field (BLF) is used to monitor a specific user for status changes on IP phones. For example, you can configure a BLF key on a supervisor’s phone to monitor the phone user status (busy or idle). When the monitored user places a call, a busy indicator on the supervisor’s phone indicates that the user’s phone is in use.
BLF LED Mode
BLF LED Mode provides two kinds of definition for the BLF key LED status.
Line key LED
LED Status
Solid green
Fast flashing red
Description
The monitored user is idle.
The monitored user receives an incoming
25
Solid red
Off call.
The monitored user is dialing.
The monitored user is talking.
The monitored user does not exist.
To configure a BLF key via phone user interface:
PATH: Press Menu ->Features ->Programmable keys ->Line Keys/DSS Keys->BLF ->
Save softkey.
2.22 BLFListCode
BLF List：While using BroadSoft platform, the accounts which are monitored by the sip phone will reply the subscribe news in the form of XML list to improve efficiency.
BLF List Code：While using BroadSoft platform，when press BLF List key configured the BLF LIST CODE，can Pick up call or Barge in call.
Note: BLFListCode is supported by Broadsoft platform, Please consult your administrator further information.
2.23 ACD
Automatic Call Distribution (ACD) enables organization to manage a large number of phone calls on an individual basis. ACD enables the use of IP phones in a call-center role by automatically distributing incoming calls to available users, or agents. ACD depends on support from a SIP server. ACD is disabled on the phone by default. You need to enable it on a per-line basis before logging into the ACD system.
To configure a ACD key via phone user interface:
26
PATH: Press Menu ->Features ->Programmable keys ->Line Keys/Soft Keys/DSS Keys
->ACD -> Save softkey.
2.24 Hoteling
Hoteling function enables the customer to login their own sip account on the Host IP phone, after login to the phone, the customer can use his own guest account on the host IP phone.
Note: Hoteling is supported by Broadsoft platform, Please consult your administrator further information.
2.25 Application
2.25.1 Text Message
The IP phone Akuvox R67G can send and answer text message. The phone will make a “Du” sound and present “N piece of new message” on the LCD( For example: 1 new message), and a twinkling message icon will appears.
Read Text Message
1.
Access Menu->Message->Text Message-> In box
2.
Press the OK key on the phone keyboard or the Enter softkey to enter the Text Message interface,
Press the OK key on the phone keyboard or the Enter softkey to enter the in-box interface.
3.
Select the message you will read and Press the OK key on the phone keyboard or the Enter softkey to read.
27
Send Text Message
1.
In the Idle, press the Menu softkey.
2.
In the mail menu interface, press the Down key on the phone keyboard to select Message, press the OK key on the phone keyboard or the Enter softkey to enter Message interface.
3.
In the Text Message interface, select “New Message”; Press the OK key on the phone keyboard or the Enter softkey to enter new message and edit it, press the “abc” softkey to switch the input methods.
4.
Press the OK key on the phone keyboard or the Send softkey to send message;
5.
Press the Left or Right key on the phone keyboard or the Switch softkey to switch to the relevant receiver.
6.
Input the number of receiver;
7.
Press the Send softkey to send message.
Delete Text Message
1. In the Idle, press the Menu softkey.
2. Press the main menu interface, Press the Down key on the phone keyboard to select message,
Press the OK key on the phone keyboard or the Enter softkey to enter the Message interface.
3. In the Text Message interface, press the Down key on the phone keyboard to select in-box.
4. Press the OK key on the phone keyboard or the Enter softkey to enter the in-box interface.
5. Select the message you want to delete and press the Delete softkey.
6. Delete all the text messages in the in-box. Press the Delete softkey and select “Delete All”, press the OK softkey then all the messages in the in-box will be deleted.
2.25.2 Voice Message
The IP phone Akuvox R67G can send or answer voice message. The phone will make a “Du Du” sound as well as the LED light of message flashes green, and the LCD presents “New Voice Message” on the LCD with a twinkling voice message icon.
Note: Not all servers support voice message.
28
2.26 Simple Menu
Setup the shortcut menu Key, It includes Status, Backlight,Volume,Network,Reset to factory and Autoprovision. Then users can use these common functions more conveniently.
Path: Menu ->Features ->Programmable Keys ->Soft Keys ->Simple Menu
29
3 Setting
3.1 Basic setting
3.1.1 Language
You can change the language through below method:
Press Menu ->Settings ->Basic Setting ->Language
3.1.2 Date &Time
1. The IP phone displays Time and Date in Idle status. You can set the Time and Date obtain from SNTP server automatically or you can set the time and date manually.
2. Set SNTP via phone interface: Access Menu ->Settings ->Basic Setting ->Date &
Time ->SNTP Setting.
3. To set the date & time format via the phone interface, access Menu ->Settings ->
Basic Setting ->Date & Time ->Format Setting:
Access the Time Format in Format Setting interface, then press the Left or Right key on the phone keyboard, or the Switch softkey to select the time format
(12Hour or 24Hour).
In the Date &Time Format interface, press the Up or Down key on the phone keyboard to access the Date Format. Press the Left or Right key on the phone keyboard or the Switch softkey to select the date format to process setting.
The phone supports four Date formats. The selected date format will appear in the Idle. For example, if the time was “2015-11-18”, the date formats in the
30
menu
Date Format
YYYY-MM-DD
YYYY/MM/DD
DD-MM-YYYY
DD/MM/YYYY
WW-DD-MM
WW-MM-DD
Example(2015/11/18 Wed)
2015-11-18
2015/11/18
18-11-2015
18/11/2015
Wed 18 Nov
Wed Nov 18
3.1.3 Ring Tones
1. The Ring Tone refers to incoming ring tone, which reminds the user that there is a incoming call. The IP phone Akuvox R67G supports phone ring tone to distinguish the incoming call from other near phones’ ring tone; At the same time, the IP phone
Akuvox R67G also supports setting specific incoming ring tone for contacts.
2. To set the ring tone via the phone interface, access Menu ->Settings ->Basic Setting
->Ring Tones.
3.1.4 Phone Volume
1. The Volume key can be used to adjust the volume of handset, hands-free or headset during a call. Also, the key can be used to adjust the ring tones volume in the
Idle mode.
2. Adjust the volume via the phone interface, access Menu ->Settings ->Basic Setting
->Phone Volume. In the Volume Setting interface, access the Handset Volume, Hand-
31
free Volume or Headset Volume interface, then press the + or - softkey or Left or
Right key to adjust the volume. Press the Save softkey to save the operation or press the Back softkey to cancel operation.
3.1.5 Backlight
Set the screen backlight level and duration of backlight
Press Menu ->Settings ->Basic Setting ->Backlight
3.1.6 Password Setting
This function is to set the advanced Settings password
Press Menu ->Settings ->Advanced Setting ->Password Setting
A dialog box “Enter Password:” appears, enter the password: admin (default), then press the OK key on the phone keyboard, Input the currently password, the new password, then confirm new password to modify the current password.
3.2 Phone Book
3.2.1 Local Phone Book
The Local Phone Book is used for storing the contacts names and number. The
Akuvox R67G can store up to 500 entries contacts. You can add, edit, delete, search, or call any contact from the Local Phone Book.
3.2.1.1 Add contact manually
Add contacts manually from the Local phone book via Phone interface:
32
Press Phone book ->Local phone book ->Add to Contacts.
Select the relevant group (For example: contacts) and Press the OK key on the phone keyboard or the
Enter softkey in the UI to enter All Contacts.
1. Press the Add softkey to enter the Add Contact interface.
2. Input name in the relevant area.
3. Press the Down key on the phone keyboard to input the office number in the relevant area.
4. Press the Down key on the phone keyboard to input mobile number in the relevant area.
5. Press the Down key on the phone keyboard to input other number in the relevant area.
Press the Down key on the phone keyboard to enter Account selection; Press the Left or Right key on the phone keyboard or the Switch softkey to select the relevant account, if Auto selected, the phone will select the current available account automatically when the contact called from Local phone book
3.2.1.2 Add contact from all call history
Add contact from All Call History in the phone interface:
1. Press the History softkey;
2. Press the Up or Down key on the phone keyboard to select the contact you want to add;
3. Press the Option softkey to add to contacts.
3.2.1.3 Search Contacts
1. Press the Book softkey in the Idle interface to enter the Phone Book menu.
2. Select the Local Phone Book, Press the OK key on the phone keyboard or the Enter softkey to enter the Local Phone Book.
3.2.2 Blacklist
100 Blacklists contacts are available with Akuvox R67G IP phone. You can add, edit, delete, search or call contact. The phone will reject to answer the call from blacklist automatically.
PATH: Press Phone book ->Blacklist ->Add.
33
3. Press the Search softkey to search contacts.
4. Input keywords such as name, any character of number or whole phone number, press the Search softkey or the OK key to enter the Search Contacts interface.
3.2.3 Remote Phone Book
1. Access the remote phone book, add the contacts to the local phone book from the remote phone book or make calls from the remote phone book. 5 URLs of remote phone book is available to set.
2. Set the remote phone book via web interface.
3. Access Book-> Remote Phone Book.
4. Input URL of phone book.
5. Input the phone book name.
6. Click the Submit key to submit.
7. Access the remote phone book via phone interface.
8. Access Book->Remote phone book.
9. Select the relevant Remote Group and press the Enter softkey. The phone will load the remote group information, and the LCD will display the contacts of this remote group.
10. Press the key or the Back softkey to unlink.
11. Press the Book softkey to enter the Phone Book Menu.
3.2.4 LDAP
To setup LDAP contact. It often uses OpenLDAP server to get the contact. For setting details, please consult with your system administrator for further information
3.3 History Management
34
The History management of IP phone Akuvox R67G contains dialed calls, received calls, missed calls and forwarded calls and support 100 logs storage at most. You can check the history, make calls from the calls history and delete the calls history.
1.
Press the History key, the LCD will display all the recent calls;
2.
Press the Left or Right key on the phone keyboard to switch the lists of All Calls, Dialed Calls,
Received Calls, Missed Calls and Forwarded Calls;
3.
Press the Up or Down key on the phone keyboard to select the log;
4.
Press the Option softkey and select the detail. The LCD will display the detailed information of this log; Press the Dial softkey, to make a call from the History;
5.
Press the Option softkey to add to contacts(Add to Blacklists ) from the History;
6.
Press the Delete softkey to delete calls log from the History;
7.
Press the Option softkey to select “Delete all” to delete all the call logs from the History.
3.4 System Customizations
3.4.1 Programmable Key
1. Press the Menu softkey in the Idle interface, access Menu->Features-> Programmable keys;
2. Select the programmable key you will set and press the Enter softkey；
3. Select key style in the type area;
4. Input suitable value in the label area;
5. (Optional) Select the relevant account in the account ID area;
6. (Optional) Input suitable value in Value blank;
7. Press the Save softkey to save or the Back softkey to cancel.
3.5 SIP Account Management
You can register one account or multi-account, but also can set one account key or multi-account keys for one account.
35
3.5.1 Register an account
Register an account via phone interface：
1. Press the Menu softkey to enter setting interface to select advanced setting, input password(password: admin) to select account;
2. Select the account you want to set and press the Enter softkey;
3. Select “Enable” in the account activation status area;
4. Input the label, display name, register name, account, password and SIP separately;
5. Press the Save softkey to save or the Back softkey to cancel;
6. Repeat step 2 to 5 to finish all the account registration.
3.5.2 Disable an account
1. Access Menu->Settings->Advanced setting->Account (password: admin).
2. Select the account you want to disable and press the Enter softkey.
3. Select ”Disable” in the account active status area.
4. Press the Save softkey to save or the Back softkey to cancel.
Note:
1.
The operation and interface of account 2 and 3 is the same as account 1;
2.
You can configure multi-account keys for one account. The incoming calls of this account will be divided equally to different account key; Analogously, the dialings also will be divided equally.
3.6 Basic Network Settings
Through the Basic Network setting, you can set the IP Phones to get the IP address by three ways：DHCP, static IP and PPPoE, also can set the VLAN, PC port mode.
PATH: Menu ->Settings ->Advanced Setting ->Network.
3.6.1 DHCP Mode
1. In the Network Settings interface, Press the OK key on the phone keyboard or the Enter softkey to enter LAN Port.
2. In the LAN Port interface, press the Up or Down key on the phone keyboard to select DHCP (default
36
is DHCP).
3. Press the Enter on the softkey or the OK key on the phone keyboard to enter the DHCP switch interface, it will auto return to last interface after seconds.
3.6.2 Static IP Mode
1. In the LAN Port interface, press the Up or Down key on the phone keyboard to select Static IP, then
Press the OK key on the phone keyboard or the Enter softkey to enter Static IP Setting interface and input IP address.
2. Press the Down key on the phone keyboard to enter the Subnet Mask of Static IP Setting and input the subnet mask.
3. Input the IP address, Subnet mask, Gateway, DNS 1 and DNS 2 in the corresponding area, Press the
OK key on the phone keyboard or the Save softkey to save.
3.6.3 PPPOE Mode
1.
In the LAN Port interface, press the Up or Down key on the phone keyboard to select PPPoE, then
Press the OK key on the phone keyboard or the Enter softkey to enter PPPoE Setting interface.
2.
Press the Up or Down key on the phone keyboard to enter User Name, Password.
3.
In corresponding areas input User Name, Password.
3.6.4 Configure PC Port
1. In the Network Settings interface, press the Up or Down key on the phone keyboard to select PC
Port, press the OK key on the phone keyboard or the Enter softkey to enter PC Port configuration interface;
2. In the PC Port configuration interface, press the Up or Down key on the phone keyboard to select
Bridge mode or Routing mode;
3. Configured Bridge mode, there will pop-up “Reboot Phone”；Press OK key to reboot;（Note:
Setting will take effect after reboot）
4. If cancel the reboot, the Settings will be saved but not take effect;
37
5. Configured Routing mode, enter routing setting interface, input according value in the corresponding position;
6. Press Save key after configuration, the phone will reboot.
3.6.5 Configure VLAN
In the Network Settings interface, press the Up or Down key on the phone keyboard to select VLAN Port, press the OK key on the phone keyboard or the Enter softkey to enter LAN Port configuration interface.
LAN Port
1. In the LAN Port interface, press the Up or Down key on the phone keyboard to select LAN Port, press the OK key on the phone keyboard or the Enter softkey to enter LAN Port.
2. In the LAN Port interface, press the Up or Down key on the phone keyboard to configure the functionality Enable, VID, Priority.
3. When the VID is not empty, press the OK key on the phone keyboard or the Save softkey to save.
4. Save the configuration.
PC Port
1. In the PC Port interface, press the Up or Down key on the phone keyboard to select LAN Port, press the OK key on the phone keyboard or the Enter softkey to enter PC Port.
2. In the PC Port interface, press the Up or Down key on the phone keyboard to configure the functionality Enable, VID, Priority.
3. When the VID is not empty，press the OK key on the phone keyboard or the Save softkey to save.
4. Save the configuration.
3.7 WebServer
In the Advanced Setting interface, press the Up or Down key on the phone keyboard to select “WebServer,” press OK key on the phone keyboard or the Enter softkey to
38
access the disable/enable WebServer setting.
3.8 Reset to Factory
In the Advanced Setting interface, press the Up or Down key on the phone keyboard to select “Reset to factory”. Press the OK key on the phone keyboard or the Enter softkey to access the reset to factory interface.
3.9 Reboot
This is a function to set the phone reboot.
In the Advanced Setting interface, press the Up or Down key on the phone keyboard to select Reboot;
Press the OK key or the Enter softkey to on the phone keyboard to reboot warning interface.
4 WEB Interface
Press OK Key to check the phone IP address. Enter the corresponding IP in web address bar. Input username and password to login in web interface.(Username and password: admin/admin by default)
4.1 Status-> Basic
Go to the path: Status ->Basic
39
Sections
Product Information
Network Information
Description
To display the device’s information such as Model name,
MAC address (IP device’s physical address), Firmware version and Hardware firmware.
To display the device’s Networking status(LAN Port),such as Port Type(which could be DHCP/Static/PPPoE), Link
Status, IP Address, Subnet Mask, Gateway, Primary DNS server, Secondary DNS server, Primary NTP server and Secondary NTP server(NTP server is used to synchronize time from INTERNET automatically).
40
Account Information
To display device’s Account information and Registration status (account username, registered server’s address,
Register result).
4.2 Account->Basic
Go to the path: Account ->Basic
Sections
41
Description
SIP Account
SIP Server 1
NAT
To display and configure the specific Account settings.
Status: To display register result.
Display Label: Which is displayed on the phone’s
LCD screen.
Display Name: Which is sent to the other call party for display.
Register Name: Allocated by SIP server provider, used for authentication.
User Name: Allocated by your SIP server provide, used for authentication.
Password: Used for authorization.
To display and configure Primary SIP server settings.
Server IP: SIP server address, it could be an URL or
IP address.
Registration Period: The registration will expire after
Registration period, the IP phone will re-register automatically within registration period.
SIP Server 2
To display and configure Secondary SIP server settings.
This is for redundancy, if registering to Primary SIP server fails,the IP phone will go to Secondary SIP server for registering.
Note: Secondary SIP server is used for redundancy, it can be left blank if there is not redundancy SIP server in user’s environment.
Outbound Proxy Server
To display and configure Outbound Proxy server settings.
Transport Type
An outbound proxy server is used to receive all initiating request messages and route them to the designated SIP server.
Note: If configured, all SIP request messages from the IP phone will be sent to the outbound proxy server forcefully.
To display and configure Transport type for SIP message
UDP: UDP is an unreliable but very efficient transport layer protocol.
TCP: Reliable but less-efficient transport layer protocol.
TLS: Secured and Reliable transport layer protocol.
DNS-SRV: A DNS RR for specifying the location of services.
To display and configure NAT(Net Address Translator) settings.
STUN: Short for Simple Traversal of UDP over NATS,
42
a solution to solve NAT issues.
Note: By default, NAT is disabled.
4.3 Account->Advanced
Go to the path: Account ->Advanced
43
Sections
SIP Account
Codecs
Subscribe
DTMF
Call
Description
To display current Account settings or to select which account to display.
To display and configure available/unavailable codecs list.
Codec means coder-decoder which is used to transfer analog signal to digital signal or vice versa.
Familiar codecs are PCMU(G711U), PCMA(G711A), G722
(wid-bandth codecs), G723,G726,G729 and so on.
To display and configure MWI, BLF, ACD subscription settings.
MWI: Message Waiting Indicator which is used to indicate whether there is unread new voice message.
BLF: BLF is short for Busy Lamp Field which is used to monitor the designated extension status.
ACD: Automatic Call Distribution is often used in offices for customer service, such as call center. The setting here is to negotiate with the server about expire time of ACD subscription.
To display and configure DTMF settings.
Type: Support Inband,Info,RFC2833 or their combination.
How To Notify DTMF: Only available when DTMF
Type is Info.
DTMF Payload: To configure payload type for DTMF.
Note: By default, DTMF type is RFC2833 which is the standard. Type Inband uses inband frequency to indicate
DTMF tone which is most used to be compatible to traditional telephone server. Type Info use SIP Info message to indicate DTMF message.
To display and configure call-related features.
Max Local SIP Port: To configure maximum local sip port for designated account.
Min Local SIP Port: To configure minimum local sip port for designated account.
Caller ID Header: To configure which Caller ID format to fetch for displaying on Phone UI.
Auto Answer: If enabled, IP phone will be autoanswered when there is an incoming call for designated account.
Ringtones: Choose the ringtone for each account.
44
Music Server Address
Session Timer
BLF List
Broadsoft
Provisioning Response ACK: 100% reliability for all provisional messages, this means it will send ACK every time the IP phone receives a provisional SIP message from SIP server.
User=phone: If enabled, IP phone will send user=phone within SIP message.
PTime: Interval time between two consecutive RTP packets.
Anonymous Call: If enabled, all outgoing call for the designated account will be anonymous number.
Anonymous Call Rejection: If enabled, all incoming anonymous-out call for the designated account will be rejected.
Is escape non Ascii character: To transfer the symbol to Ascii character.
Missed Call Log: To display the miss call log.
Prevent SIP Hacking: Enable to prevent SIP from hacking.
To display or configure third-party MOH (music-on-hold) server.
Active: To enable or disable this MOH server, If enabled, the IP phone will play MOH from configured server.
Music Server Address: To configure MOH server address.
To display or configure session timer settings.
Active: To enable or disable this feature, If enable, the ongoing call will be disconnected automatically once the session expired unless it’s been refreshed by UAC or UAS.
Session Expire: Configure session expire time.
Session Refresher: To configure who should be response for refreshing a session.
Note: UAC means User Agent Client, here stands for IP phone. UAS means User Agent Server, here stands for
SIP server.
To display or configure BLF List URI address.
BLF List URI: BLF List is short for Busy Lamp Field
List.
BLFList PickUp Code: To set the BLF pick up code.
BLFList BargeIn Code : To set the BLF barge in code.
To display or configure Broadsoft AOC feature.
AOC: A feature used to be accounting on Broadsoft
45
Encryption
NAT
Conference
User Agent
platform.
Note: Please consult your administrator further information.
To enable or disabled SRTP feature.
Voice Encryption(SRTP): If enabled, all audio signal
(technically speaking it’s RTP streams) will be encrypted for more security.
To display NAT-related settings.
UDP Keep Alive message: If enabled, IP phone will send UDP keep-alive message periodically to router to keep NAT port alive.
UDP Alive Msg Interval: Keepalive message interval.
Rport: Remote Port, if enabled, it will add Remote
Port into outgoing SIP message for designated account.
To select Local or network conference.
Type: To select desired conference type
Conference URI: If network conference is selected, a network conference URI is needed to be input.
One can customize User Agent field in the SIP message;
If user agent is set to specific value, user could see the information from PCAP. If user agent is not set by default, user could see the company name, model number and firmware version from PCAP
4.4 Network->Basic
Go to the path: Network ->Basic
LAN Port
Sections Description
To display and configure LAN Port settings.
DHCP: If selected, IP phone will get IP address,
Subnet Mask, Default Gateway and DNS server
46
PC Port
address from DHCP server automatically.
Static IP: If selected, you have to set IP address,
Subnet Mask, Default Gateway and DNS server manually.
PPPoE: Use PPPoE username/password to connect to PPPoE server.
To display and configure PC Port settings.
As Bridge: If selected, IP phone will act as a switch to route all incoming and outgoing packets from PC port.
As Router: If selected, IP phone will act as a router to route all incoming and outgoing packets from PC port.
4.5 Network->Advanced
Go to the path: Network ->Basic
47
48
LLDP
Sections
Local RTP
SNMP
VLAN
QoS
TR069
Description
To display and configure LLDP settings.
LLDP Active: To enable or disable LLDP feature.
Packet interval: To configure the interval for LLDP admin message.
Note: LLDP stands for Link Layer Discovery Protocol, it’s used to exchange device information between any two directly-connected devices. LLDP is often used to configure Voice Vlan automatically for IP phone.
To display and configure Local RTP settings.
Max RTP Port: Determine the maximum port that
RTP stream can use.
Min RTP Port: Determine the minimum port that RTP stream can use.
To display and configure SNMP settings.
Active: To enable or disable SNMP feature.
Port: To configure SNMP server’s port.
Trusted IP: To configure allowed SNMP server address, it could be an IP address or any valid URL domain name.
Note: SNMP (Simple Network Management Protocols) is
Internet-standard protocol for managing devices on IP networks.
To display and configure VLAN settings.
LAN Port/PC Port: You can configure VLAN setting for both ports respectively.
Active: To enable or disable VLAN feature for designated port.
VID: To configure VLAN id for designated port.
Priority: To select VLAN priority for designated port.
Note: Please consult your administrator for specific VLAN settings in your networking environment.
To display and configure QoS settings.
SIP QoS: To configure QoS value for all SIP message.
Voice QoS: To configure QoS value for all audio stream(RTP streams).
To display and configure TR069 settings.
Active: To enable or disable TR069 feature.
Version: To select supported TR069 version (version
1.0 or 1.1).
ACS/CPE: ACS is short for Auto configuration servers as server side, CPE is short for Customer-premise
49
802.1x
VPN
equipment as client side devices.
URL: To configure URL address for ACS or CPE.
User name: To configure username for ACS or CPE.
Password: To configure Password for ACS or CPE.
Periodic Inform: To enable periodically inform.
Periodic Interval: To configure interval for periodic inform.
Note: TR-069(Technical Report 069) is a technical specification entitled CPE WAN Management Protocol
(CWMP).It defines an application layer protocol for remote management of end-user devices.
To display and configure 802.1x settings.
802.1x Mode: To enable or disable 802.1x.
Identity: To input identity if 802.1x is enabled.
MD5 password: To input MD5 password if 802.1 is enabled.
To display and configure VPN settings.
Active: To enable or disable VPN feature.
Upload: To upload VPN client configuration file which is used to connect to VPN server.
Note: For now, IP phone can only support OpenVPN.
50
4.6 Phone->Time/Language
Go to the path: Phone ->Time/Lang
51
52
Sections
Web Language
LCD Language
Format Setting
Type
NTP
Daylight Saving Time
Description
To choose the web language.
To choose the phone language.
To configure time display settings.
Time Format: Determine what format to display on
Phone UI(12 hour/24 hour).
Date Format: Determine what format to display on
Phone UI for Date.
Display Mode: Determine what mode to display
Time&Date on Phone UI.
To select how to configure time, it could be set by manually or get from INTERNET automatically via NTP server.
Manual: To set Time and Date manually.
Auto: To get Time via NTP server.
Note: If you set time to be Manually, it only tak effect till next reboot, after reboot, the phone will switch to Auto mode automatically, because there is no way for IP phone to record time during power off.
To configure NTP server related settings.
Time Zone: To select local Time Zone for NTP server.
Primary Server: To configure primary NTP server address.
Secondary Server: To configure secondary NTP server address, it takes effect if primary NTP server is unreachable.
Update interval: To configure interval between two consecutive NTP requests.
Note: NTP, Network Time Protocol is used to automatically synchronized local time with INTERNET time, since NTP server only response GMT time, so that you need to specify the Time Zone for IP phone to decide the local time.
To display or configure DST settings.
Note: Here DST, is short for Daylight saving time, which stands for the time in the summer days when sun rises early will be adjusted forward to save daylight. The DST will take effects during the period that set by user. (all the settings for DST are all self-explanatory, please consult with your administrator for local DST details).
53
4.7 Phone->Preference
Go to the path: Phone ->Preference
54
Sections
Headset Mode
Key Press Sound
Ringtone Volume
Description
To enable or disable Headset Mode.
Active: If enabled, the default audio track will be headset mode, if audio track is changed during a call, it will be back to headset mode after you hangup the call.
To configure the sound volume for key press.
Volume: The valid volume range is from 0~15,by default it’s 8.
To configure the sound volume for ringtone.
Volume: The valid volume range is from 0~15,by default it’s 8.
55
Wallpaper
Setup the wallpaper you like. Select the picture from your PC ,upload the picture. Click Submit to save the configuration.
4.8 Phone->Call
Feature
Go to the path: Phone
->Call Feature
Mode
Sections
Forward Transfer
Call Waiting
Auto Redial
Description
To enable or disable feature key sync.
Feature Key Sync: To enable or disable feature key sync.
Mode: Select the desired mode.
To display and configure Forward setting.
Note: There are three types of forward: Always Forward,
Busy Forward and No answer Forward.
Always Forward: Any incoming call will be forwarded in any situation.
Busy Forward: An incoming call will be forwarded if
IP phone is busy.
No answer Forward: An incoming call will be forwarded if it’s no answer after a specific time.
To enable or disable Call Waiting.
Call Waiting Enable: If enabled, it allows IP phones to receive a new incoming call when there is already an active call.
Call Waiting Tone: If enabled, it allows IP phones to play the call waiting tone to the waiting callee.
Auto redial allows IP phones to redial an unsuccessful call for designated times within designated interval.
Auto Redial: To enable or disable auto redial feature.
Auto Redial Interval: Determine the interval between two consecutive attempts.
Auto Redial Times: Determine how many times to redial.
56
DND
Call PickUp
Intercom
HotLine
ACD
Remote Control
DND (Do Not Disturb) allows IP phones to ignore any incoming calls.
Return Code when DND: Determine what response code should be sent back to server when there is an incoming call if DND on.
DND On Code: The Code used to turn on DND on server’s side, if configured, IP phone will send a SIP message to server to turn on DND on server side if you press DND when DND is off.
DND Off Code: The Code used to turn off DND on server’s side, if configured, IP phone will send a SIP message to server to turn off DND on server side if you press DND when DND is on.
Visual BLF PickUp Alert: To enable the BLF pick up function.
Intercom allows user to establish a call directly with the callee.
Active: To enable or disable Intercom feature.
Intercom Mute: If enabled, once the call established, the callee will be muted.
HotLine allows user to call out a defined number automatically after hearing the dailtone without dialing any number.
Active: To enable or disable HotLine feature.
Number: To set a defined HotLine number.
Delay Time: To set the automatically call out interval after hearing the dailtone.
ACD (Automatic Call Distribution) is most used in callcenter market, it allows IP phone to login the system with multiple status so that the system could distribute an incoming calls to available user or agents.
ACD Activated Auto: If enabled, Agent status will turn to available automatically within a designated time(decided by ACD Activated Auto Timer).
ACD Activated Auto Timer: To configure interval when will Agent status becomes available automatically.
ACD Pwd Required: To enable the ACD password.
Remote Control allows specific host to interact with IP phone by sending HTTP or HTTPS requests. The specific action could be answering an incoming call, hangup an ongoing call and so on.
Allowed Access IP List: To configure the allowed
57
Keypad Lock
Key As Send
SIP Config
UACSTA
Others
host address.
Note: For now, IP phone can only support IP address, IP address list and IP address pattern as allowed hosts
Keypad Lock allows to lock the keypad of your phone temporarily when you are not using it. This feature helps to protect your phone from unauthorized use.
Keypad Lock Type: To lock the phone with function keys or all keys;
Keypad Unlock PIN: To lock the phone with a password.
Keypad Lock Timeout: the idle interval to lock the phone.
Key As Send allows you to disable send key or assign pound key as send key.
Setup the SIP protocol package interval. T2 is maximum.
The interval should be larger the T1, but less then T2.
Using CSTA for SIP phone user agents. It can control some features of calling. UACSTA is used to send ECMA-
323(CSTA XML) information during SIP calling. The default status is disabled.
Return Code When Refuse: Allows user to assign specific code as return code to SIP server when an incoming call is rejected.
Auto Answer Delay: To configure delay time before an incoming call is automatically answered.
Early DTMF: To enable or disable early DTMF
4.9 Phone->Voice
Go to the path: Phone ->Voice
Sections
Echo Canceller
Description
Echo Canceller: To remove acoustic echo from a voice communication in order to improve the voice quality .
58
Jitter Buffer
Mic Volume
VAD(Voice Activity Detection): Allow IP phone to detect the presence or absence of human speech during a call. When detecting period of “silence”,
VAD replaces that silence efficiently with special packets that indicate silence is occurring. It can facilitate speech processing, and deactivate some processes during non-speech section of an audio session. It can avoid unnecessary coding or transmission of silence packets in VoIP applications, saving on computation and network bandwidth.
CNG(Comfort Noise Generation): Allow IP phone to generate comfortable background noise for voice communications during periods of silence in a conversation. It is a part of the silence suppression or VAD handling for VoIP technology. CNG, in conjunction with VAD algorithms, quickly responds when periods of silence occur and inserts artificial noise until voice activity resumes. The insertion of artificial noise gives the illusion of a constant transmission stream, so that background sound is consistent throughout the call and the listener does not think the line has released.
Jitter buffer is a shared data area where voice packets can be collected, stored, and sent to the voice processor in even intervals. Jitter is a term indicating variations in packet arrival time,which can occur because of network congestion, timing drift or route changes. The jitter buffer, located at the receiving end of the voice connection, intentionally delays the arriving packets so that the end user experiences a clear connection with very little sound distortion.
IP phones support two types of jitter buffers: fixed and adaptive.
Fixed: Add the fixed delay to voice packets. You can configure the delay time for the static jitter buffer on IP phones.
Adaptive: Capable of adapting the changes in the network's delay. The range of the delay time for the dynamic jitter buffer added to packets can be also configured on IP phones.
To configure Microphone volume for headset, handset and speaker mode.
59
4.10 Phone->Key/Display
Go to the path: Phone ->Key/Display
60
Line Key
Sections
Soft Key
Function Key
Display
Description
Allows user to assign specific feature to the designated line key.
For line key, the available feature list:
DND, Menu, MSG, Status, Book, Fwd, PickUp, Group
PickUp, Intercom, Speed Dial, History, Favorites, Redial,
Account, ACD, BLF, BLFList, Call Return, Hot Desking,
Record, XML Browser, DTMF,XML VoiceMail,XML
PhoneBook, XML History,Multicast paging.
Allows user to assign specific feature to the designated soft keys.
For softkey, the available features list:
DND, Menu, MSG, Status, Book, Fwd, PickUp, Group,
Pickup, Intercom, Speed Dial, History, Favorites, Redial,
Call Return, Hot Desking, XML Browser,Simple Menu.
Allows user to assign specific feature to the designated function keys.
For function keys, the available features list:
N/A, DND, Menu, MSG, Status, Book, Fwd, PickUp,
Group PickUp, Intercom, Speed Dial, History, Favorites,
Redial, Call Return, Hot Desking, XML Browser.
Backlight Intensity: To adjust the backlight intensity of Phone UI.
Backlight Time: To adjust backlight on timer, once expired the backlight of Phone UI will go off.
4.11 Phone->DSS Key
Sections
Dss Key
61
Description
Allows user to assign specific feature to the designated DSS key.
For DSS key, the available feature list:
DND, Menu, MSG, Status, Book, Fwd, PickUp,
Group PickUp, Intercom, Speed Dial, History,
Favorites, Redial, Account, ACD, BLF,
BLFList,Call Return, Hot Desking, Record,
XML Browser, DTMF and so on.
4.12 Phone-> Ext Key
Go to the path: Phone ->Ext Key
Upload
Sections Description
To upload firmware for expansion module
62
Firmware Version
Expansion Module
Backlight Intensity
Backlight Time
Page Mode
Ext Key
To display firmware version
To mark target expansion module to be configure
To set the backlight intensity for expansion module
To set the duration of backlight
Support SinglePage or MultiPage for the expansion module
Allows user to assign specific feature to the designated key on expansion module.
For keys, the available feature list:
DND, Menu, MSG, Status, Book, Fwd, PickUp, Group
PickUp, Intercom, Speed Dial, History, Favorites, Redial,
Account, ACD, BLF, BLFList,Call Return, Hot Desking,
Record, XML Browser, DTMF.
4.13 Phone->Ringtones
Go to the path: Phone ->Ringtones
Sections
All Ringtones
Description
Allow user to upload and view ringtone files or delete uploaded ringtone files.
Note: Ringtone files must be .wav format and has some specific requirement, please contact to Akuvox technical
63
Distinctive Ringers
support team for instructions how to make ringtone files.
System ringtones files cannot be deleted thus user can only delete uploaded ringtones.
Distinctive ringers allow different incoming calls to trigger distinctive ringtones. The IP phone will check
"Alert-Info" header inside the incoming “invite” SIP message. And strip out the URL or keyword inside the
“Alert-Info” header ,from the specific URL or keyword to match or download designated ringtones to play.
4.14 Phone->Tones
Go to the path: Phone ->Tones
Tone
Sections Description
Allows user to select a specialized tone sets (classified by countries) or to customize own tones.
Note: Available country tones sets are:
64
China,Spain,Luxembourg,Sweden,Taiwan,Belgium,Denm ark,Finland,Germany,Netherlands,Norway,Portugal.
4.15 Phone->Dial Plan->Replace rule
Go to the path: Phone ->Dial Plan ->Replace Rule
Sections
Rules
Rules Modify
Description
Allow user to select Replace rule or Dial-now to display or edit.
Allow user to modify selected rules information, for replace rule, you can modify related accounts, prefix
65
Area Code
and replace.
Area codes are also known as NPAs (Numbering Plan
Areas). They usually indicate different geographical areas within one country. If entered numbers match the predefined area code rule, the IP phone will automatically prefix outgoing number with area code.
Note: There is only one area code rule supported.
4.16 Phone->Dial Plan->Dial now
Go to the path: Phone ->Dial Plan ->Dial Now
Sections
Rules
Dial Now Delay
Description
Allow user to select Replace rule or Dial-now to display or edit.
Allow user configure dial now delay time for dial now.
It means user can configure the IP phone to dial out the phone number automatically after the designated delay time
66
Rules Modify
Area Code
if it match any dial now rule.
Allow user to modify selected rules information, for dial-now rule, user can modify related accounts, Dial now Rule itself.
Area codes are also known as NPAs(Numbering Plan Areas).
They usually indicate different geographical areas within one country. If entered numbers match the predefined area code rule, the IP phone will automatically prefix outgoing number with area code.
Note: There is only one area code rule supported.
4.17 Phone->Action URL
Go to the path: Phone ->Action URL
67
Sections
Action URL
Description
To display and configure Action URL settings.
Setup Completed: When the IP phone completes startup.
68
Registered: When the IP phone successfully registers an account.
Unregistered: When the IP phone logs off the registered account.
Register Failed: When the IP phone fails to register an account.
Off Hook: When the IP phone is off hook.
On Hook: When the IP phone is on hook.
Incoming Call: When the IP phone receives an incoming call.
Outgoing Call: When the IP phone places a call.
Established: When the IP phone establishes a call.
Terminated: When the IP phone terminates a call.
Open DND: When the IP phone enables the DND mode.
Close DND: When the IP phone disables the DND mode.
Open Always Forward: When the IP phone enables the always forward.
Close Always Forward: When the IP phone disables the always forward.
Open Busy Forward: When the IP phone enables the busy forward.
Close Busy Forward: When the IP phone disables the busy forward.
Open No Answer Forward: When the IP phone enables the no answer forward.
Close No Answer Forward: When the IP phone disables the no answer forward
Transfer Call : When the IP phone transfers a call.
Blind Transfer: When the IP phone blind transfers a call.
Attended Transfer: When the IP phone performs the semi-attended/attended transfer.
Hold: When the IP phone places a call on hold.
UnHold: When the IP phone retrieves a hold call.
Mute: When the IP phone mutes a call.
UnMute: When the IP phone un-mutes a call.
Missed Call: When the IP phone misses a call.
IP Changed: When the IP address of the IP phone changes.
FWD Incoming Call: When the IP phone forwards an incoming call.
69
Reject Incoming Call: When the IP phone rejects an incoming call.
Answer New Call: When the IP phone answers a new call.
Transfer Finished: When the IP phone completes to transfer a call.
Transfer Failed: When the IP phone fails to transfer a call.
Idle To Busy: When the state of the IP phone changes from idle to busy.
Busy To Idle: When the state of phone changes from busy to idle.
4.18 Phone->Multicast
Go to the path: Phone ->Multicast
Multicast Setting
Sections
70
Description
To display and configure the Multicast setting.
Paging Barge: Choose the multicast number ,the range is 1-10.
Priority List
4.19 PhoneBook->Local Book
Go to the path: PhoneBook ->Local Book
Paging priority Active: Enable o disable the multicast.
To setup the multicast parameters.
Listening Address: Enter the IP
address you need to listen
Label: Input the label for each listening address
71
72
Contact
Sections
Search
Dial
Group
Group Setting
Import/Export
Description
To display and select local contact type.
All Contacts: To display or edit all local contacts.
Favorites: To display or edit favorites contacts.
Black List: To display black list contacts.
To search designated contacts from local phonebook.
To dial out a call or hangup an ongoing call from Web UI.
Note: For this feature, you need to have the remote control privilege to control IP phone via Web UI. Please refer to section “Remote Control” in the Web UI-
>Phone->Call Feature page.
To display or edit Group contacts.
To display or change Group name, related ringtone or description.
To import or export the contact or blacklist file.
4.20 PhoneBook->Remote Book
Go to the path: PhoneBook ->Remote Book
Sections
Remote Book
Description
To display and configure Remote Book settings.
Index: To select desired Remote Book item to display and configure.
73
Local Book URL: To configure remote book server address
Local Book Name: To configure display remote book name on Phone UI
Search Remote Phonebook Name: To enable or disable search remote phonebook name
Search Flash Interval: To set interval (Range from 120s to 2592000s)
Note: IP phone support at most 5 remote books. Please refer to your administrator for how to establish a remote book server and how to create remote book xml file.
4.21 PhoneBook->Call Log
Go to the path: Phone Book ->Call Log
Sections
Call History
Description
To display call history records.
Available call history types are All calls, Dialed calls,
Received calls, Missed calls, Forwarded calls.
HangUp: To click to hangup ongoing call on the IP phone.
74
Note: For “HangUp” feature, you need to have the remote control privilege to control IP phone via Web UI.
Please refer to section “Remote Control” in the Web UI-
>Phone->Call Feature page.
4.22 PhoneBook->LDAP
Go to the path: Phone Book ->LDAP
Sections
75
Description
LDAP
To display and configure LDAP phonebook settings.
Name Filter: The settings used to tell LDAP server what name attributes to search.
Number Filter: The settings used to tell LDAP server what number attributes to search.
Server: To configure LDAP server’s address.
Port: To configure LDAP server’s port.
Base DN: To configure searching base DN on LDAP server.
User Name: To configure user name for accessing
LDAP server.
Password: To configure password for accessing
LDAP server.
Name Attribute: To configure which name attributes should be feedback from LDAP server.
Number Attribute:To configure which number attributes should be feedback from LDAP server.
Display Name: To configure display name on Phone
UI when there is any searching result from LDAP server.
Max Hits: To configure the maximum size of result response from LDAP server.
Search Delay Time: To configure delay time before initiate LDAP searching request after you input a value from Phone UI.
Note: For setting details,please consult with your system administrator for further information.
4.23 Phone->Broadsoft
Go to the path: Phone Book ->Broadsoft
Sections
Broadsoft PhoneBook
Description
To display and configure Broadsoft PhoneBook settings.
PhoneBook Item: To select specific item to configure. Display Name: The name displayed at IP phone’s LCD screen when accessed via Phone UI.
76
Server Address: Broadsoft PhoneBook server’s address.
Server Port: Broadsoft PhoneBook server’s port.
User Name: Username used to access Broadsoft
PhoneBook server.
Password: Password used to access Broadsoft
PhoneBook server.
Note: IP phone supports at most 5 Broadsoft
PhoneBook items.
For Broadsoft PhoneBook’s server address, port, username and password, you need to consult your
Broadsoft service provider for further information.
4.24 Upgrade->Basic
Go to the path: Upgrade ->Basic
Upgrade
Sections
Firmware version
Description
To select upgrading rom file from local or a remote server automatically.
Note: Please make sure it’s right file format for right model.
To display firmware version, firmware version starts with
MODEL name.
77
Hardware Version
To display Hardware version.
Reset to Factory Setting
To enable you to reset IP phone’s setting to factory
Reboot
settings.
To reboot IP phone remotely from Web UI.
4.25 Upgrade->Advanced
Go to the path: Upgrade ->Advanced
78
79
Sections
PNP Option
DHCP Option
Manual Update Server
AutoP
System Log
Description
To display and configure PNP setting for Auto
Provisioning.
PNP: Plug and Play, once PNP is enabled, the phone will send SIP subscription message to PNP server automatically to get Auto Provisioning server’s address.
By default, this SIP message is sent to multicast address
224.0.1.75(PNP server address by standard).
To display and configure custom DHCP option.
DHCP option: If configured, IP Phone will use designated DHCP option to get Auto Provisioning server’s address via DHCP.
This setting require DHCP server to support corresponding option.
To display and configure manual update server’s settings.
URL: Auto provisioning server address.
User name: Configure if server needs an username to access, otherwise left blank.
Password: Configure if server needs a password to access, otherwise left blank.
Common AES Key: Used for IP phone to decipher common Auto Provisioning configuration file.
AES Key(MAC): Used for IP phone to decipher MACoriented auto provisioning configuration file(for example, file name could be 0c1105888888.cfg if IP phone’s MAC address is 0c1105888888).
Note: AES is one of many encryption, it should be configure only configure filed is ciphered with AES, otherwise left blank.
To display and configure Auto Provisioning mode settings.
This Auto Provisioning mode is actually self-explanatory.
For example, mode “Power on” means IP phone will go to do Provisioning every time it powers on.
To display syslog level and export syslog file.
Syslog level:From level 0~7.The higher level means the more specific syslog is saved to a temporary file.
By default, it’s level 3.
Export Log: Click to export temporary syslog file to local PC.
80
PCAP
Others
Remote System Log: To enable or disable Remote
System Log.
Remote System Server: To input the syslog server address.
To start, stop packets capturing or to export captured
Packet file.
Start: To start capturing all the packets file sent or received from IP phone.
Stop: To stop capturing packets.
Note: IP phone will save captured packets file to a temporary file, this file maximum size is 1M(mega bytes), and will top capturing once reaching this maximum size.
To display or configure others features from this page.
Config file: To export or import configure file for IP phone.
4.25 Security->Basic
Go to the path: Security ->Basic
Sections
Web Password Modify
Description
To modify user’s password.
Current Password: The current password you used.
New Password: Input new password you intend to use.
81
Confirm Password: Repeat the new password.
Note: For now, IP phone can only support user admin.
4.26 Security->Advanced
Go to the path: Security ->Advanced
Sections
Web Server Certificate
Description
To display or delete Certificate which is used when IP phone
82
Web Server Certificate
Upload
Client Certificate
Client Certificate Upload
is connected from any incoming HTTPs request.
Note: The default certificate could not be deleted.
To upload a certificate file which will be used as server certificate.
To display or delete Certificates which is used when IP phone is connecting to any HTTPs server.
To upload certificate files, this is used as client certificate.
Only Accept trusted Certificates: If this option is enabled, only trusted certificates will be accepted.
83
advertisement
Related manuals
advertisement