Fax User Guide
Set up call routing, forwarding and routing features
How do I send a Fax?
Pre requisites
The email address that you use to send faxes from can be any authorised account.
We automatically add your account registered email to the list of addresses that are
allowed, but you can add additional addresses to your account – please email us at
[email protected] to add additional email addresses.
Sending your fax
In our example, we'll send a fax to 01234 56789
Start a new email
Address your email to the number you want to send your fax to with @fax.sapien.it after it.
So, in our example, we would address our email to [email protected]
If you're sending a fax to an international destination by specifying 00 followed by the
country code prior to the address (for example [email protected])
Don't put any spaces or any other sort of punctuation in the number
Attach the documents that you want to fax.
Click send
After you've clicked send
After you have sent the e-mail containing the fax, we'll keep you informed as to how
the fax transmission is in progress.
We'll send you an initial e-mail to let you know that the fax has been accepted and is
currently queued, then a further message to let you know if the fax transmission
was successful.
How do I receive a Fax?
Faxes will be automatically sent to your registered email address. If you want to
change your email address or add additional email addresses, please contact us at
[email protected].
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