Electrolux Diva, PNC 911 5.. ... Dishwashers Service Manual

Below you will find brief information for Diva, PNC 911 5.. ..., covering detailed accessibility procedures and structural characteristics for maintenance and repair. This manual provides step-by-step guidance for accessing internal components from various angles, including from above, the front, the base, and the sides. It details the removal and replacement of numerous parts such as filters, spray arms, the control panel, internal sensors, heating elements, and pumps, ensuring thorough repair processes.

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SERVICE MANUAL

DISHWASHERS

 E.M.A. - Europe

Spares Operations Italy

Corso Lino Zanussi,30

I - 33080 PORCIA /PN (ITALY)

Fax +39 0434 394096

Edition: 2005-12

SOI/TD

Publication no.

599 37 44-27

“DIVA”

DISHWASHERS

60 cm PNC 911 5.. …

ACCESSIBILITY

Production:

PLV – Zarow (Poland)

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ACCESSIBILITY

1.1 To access the components from above, first remove the worktop (free-standing versions only):

(a) Remove the two screws from the rear section.

(b) Push the top forwards and release.

1.2 To access the components housed in the base from the front of the appliance

(free-standing versions):

(a) Remove the 5 lower plastic hooks starting from one side.

(b) Open the door to free the plinth.

Foot support:

(d) Remove the 6 fixing screws and remove it paying attention not to damage the external door.

( d)

( a)

1.3 To access the components housed in the base from the lower section, remove the bottom panel (if featured) as follows:

(a) Remove the inner filters (see 3.1 and 3.2).

(b) Remove any residual water from the sump by suction, so that it does not flow into the tub and the pressure switch tubes, then lay the appliance on its rear panel.

(d) Remove the screws which secure the bottom panel to the base).

(e) Release the built-in retaining elements placed on the right and rear side: and remove the bottom panel by sliding to the right.

(c)

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(e)

(c)

(d)

1.4 To access components from the side, remove the relative lateral panel:

(a) First remove the worktop (see 1.1), the plinth (free-standing versions) and the foot support (see 1.2).

(b) Remove the three rear screws, the upper and the lower front.

NB: Before laying the dishwasher on a side panel or on the rear panel suck the water in the sump, for example by using a syringe, so as the water does not reach the pressure switch tube or the tub.

STRUCTURAL CHARACTERISTICS

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The appliance may be considered as consisting of three major assemblies:

DOOR AREA - BASE AREA - TUB AREA

The entire structure is enclosed by a series of removable parts such as the worktop (free-standing versions only), the door, two lateral panels, the plinth (free-standing versions only) and the foot support. Removal of these parts facilitates access to the internal components from above, from the front, from the sides and from the base of the appliance.

Control panel assembly

External door

Internal door

Hinge

Hinge pin

Lower door seal

Door latch assembly

Integrated dispenser

Base

Removable bottom panel (if featured)

Adjustable feet

Foot support

Adjustable rear foot (central) (built-in and fully-integrated versions)

Electronic board

Anti-flooding device (if featured)

Wash pump capacitor

Integrated terminal block/power cable/suppressor

Washing motor

Tube-enclosed heating element

Drain pump

Drain pump non-return valve

Fill solenoid valve (if featured)

Regeneration solenoid valve

Plinth (free-standing versions)

Water softening system

Salt sensor (if featured)

Level pressure switch

Anti-overflow pressure switch

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Tub

Fitted externally to the tub:

Lateral uprights

Upper rear cross-member

Upper front cross-member

Lower front cross-member

Supports for upper basket wheels

External feed manifold to the upper spray arm

Sump assembly

Thermostat/temperature sensor + turbidity sensor

Water fill tank (short or long)

Drying duct/fan (if featured)

Fitted inside the tub:

Sliding guides for upper basket

Central drain filter

Large washing filter

Lower spray arm

Upper spray arm

Internal feed manifold to the upper spray arm

Upper/lower basket

Cap for water softening system

Steam venting ring

Open the door to access the following:

Guides/wheel supports for upper basket

Regulation knob for water softening system

Salt reservoir cap

Integrated detergent/rinse-aid dispenser

Control panel assembly

Serial number plate

Central drain filter

Large washing filter

Lower spray arm

Upper spray arm

10.

11.

12.

Upper/lower basket (*)

Worktop (free-standing versions only)

(*) When replacing the EASY LIFT drum regulation assemblies, it is advisable to immerse them in hot water for a few minutes, since they are easier to fit when softened.

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3.1 Central drain filter

(a) From inside the tub, use the lever to rotate the filter assembly (a+b+c) about 45° in a counterclockwise direction, and remove the assembly from its housing.

(b) Use the central ring to pull the coarse-mesh filter (a) and remove from the fine-mesh filter (b).

Separate the microfilter (c) from filter (a).

3.2 Large filter

(a) After removing the central drain filter (see 3.1), remove the filter (d) from the bottom of the tub.

3.3 Lower spray arm

(a) After removing the lower basket, pull the spray arm upwards, gripping it by the central hub.

3.4 Upper spray arm and duct

(a) After extracting the upper basket rotate and open the front stops: remove the upper basket from the stud.

(b) Detach the spray arm from the duct using a very fine-tipped screwdriver. Take care not to damage the surface of the spray arm.

To inspect the membrane valve fitted to the duct:

(d) Release the four anchor tabs which secure it to the bottom of the duct and remove the valve support.

NB: While remounting the spray arm, pay attention not to break the plastic hooks.

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Access from above

4.1 Drying duct/fan (if featured)

(a) Remove the worktop (see 1.1), for the free-standing dishwashers

(b) Raise gently and detach the duct from the water fill tank, taking care not to damage the sponge sealing element between the tank and the duct.

(d) Carefully lift the duct and remove it.

(e) Detach the connector to the fan.

(c)

(f) In order to inspect or replace the drive belt, detach the upper cover from the fan taking care not to damage the plastic hooks.

(b)

(f )

Access from the front

5.1 Sliding guide for upper basket

(a) Remove the upper basket (see 3.4.a).

(b) Remove the rear arrest by releasing the anchor tab and pulling upwards.

5.2 Control panel assembly

(a) Remove the door, and then remove the six self-tapping screws which secure the control panel to the inner door.

(b) Supporting the control panel assembly, remove from the inner door.

The following components (if featured) are fitted inside the control panel and secured by screws or pressure-fitted:

Power/display board

Knob assembly

III

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5.2.1 PCB

(a) Detach the electrical connections.

(b) Slide away and remove the knob-flange assembly paying attention not to damage the components.

(d) Use a tool to release the four lateral anchor tabs.

(e) Remove the board and its casing from the control pane.

(d)

(b)

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(a) Open the door and remove the six perimetral screws which secure it to the inner door.

(b) Remove the two lateral screws

5.4 Beam on floor (fully-integrated versions only, if featured)

(a) Remove the external door (see 5.3).

(b) Remove the screw which secures the plastic support to the door hinge.

(b)

(d) Remove the wiring tie and disconnect the beamer.

door

(a) Remove the external door (see 5.3), the control panel (see 5.2) and the integrated dispenser (see 5.7).

(b) Open the door and insert a locking pin (e.g. a screw) into the hole in the hinge, so that the door remains open.

(d) Remove the four screws which secure each of the hinges

(e) Lift the inner door and remove.

(b)

(d)

When replacing the inner door:

During this operation, the hinges must remain open. The locking pin should therefore be removed only after the inner door has been attached securely to the hinges.

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(a) First, remove the control panel (see 5.2), then the two screws which secure the latch assembly to the inner door.

(b) To remove the microswitch, lever the anchor tabs open and extract the switch from its housing.

(a)

(b)

Important: To replace the latch ferrule and/or the plate: remove the cap which covers the hole and remove the central screw.

5.7 Integrated

(a) First, remove the external door (see 5.3) and detach the electrical connections.

(b) Remove the six screws which secure the dispenser to the inner door.

(d) Push the dispenser and remove from the interior.

(d)

(b)

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5.8 Thermostat/temperature and turbidity control sensor

(a) First, remove the plinth (free-standing versions) and the foot support (see 1.2).

(b) Enlarge the sump hooks and slide the thermostat.

When replacing:

When replacing the thermostat, first lubricate the seal and then position it correctly on the sensor. Insert the assembled parts taking care to ensure that the seal does not enter the sump.

Important: Check that the anchor tabs return to their original position!

5.9 Regeneration solenoid valve

(a) First remove the plinth (free-standing versions) and the foot support (see 1.2).

Important: The softening system will contain a quantity of water.

Before removing the solenoid valve, this water should be removed by suction.

(b) Turn the solenoid valve counter-clockwise until it exits its housing.

(b)

When replacing:

When replacing the solenoid valve, lubricate the O-ring and position it correctly on the valve; insert the valve into the seat and turn clockwise until is locks into position.

5.10 Salt sensor (if featured)

(a) First remove the plinth (free-standing versions) and the foot support (see 1.2).

(b) Detach the electrical connectors from the sensor.

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5.11 Drain pump non-return valve

(a) First remove the plinth (free-standing versions) and the foot support (see 1.2).

(b) Detach the corrugated tube from the drain pump removing the plastic clamp.

5.12 Internal feed manifold to the upper spray arm

(a) From inside the tub, release the two hose wings from the steel plate on the rear panel of the tub.

(b) Turn it right.

(a)

(b)

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Access from the base

NB: Before laying the dishwasher on a side panel or on the rear panel remove the water in the sump by suction, for example with a syringe, so as it does not reach the pressure switch tubes or the tub.

6.1 Anti-flooding device (if featured)

(a) Remove the bottom panel (if featured) (see 1.3).

(b) Lift up and release the anchor tab.

6.2 Adjustable rear foot (built-in versions only)

(a) Remove any residual water from the sump by suction so that it does not flow into the tub and the pressure switch tubes, then lay the appliance on the rear panel.

(b) Remove the regulation screw from the bottom panel

(see 1.3b).

6.3 Sump

(a) Remove any residual water from the sump by suction so that it does not flow into the tub and the pressure switch tubes when the appliance is laid on the rear panel.

(b) Remove the plinth (free-standing versions) and the foot support

(see 1.2).

(d) Remove the central drain filter (see 3.1) and the large washing filter (see 3.2).

(e) Remove the two screws which secure the spray arm support column and remove the column.

(f) Remove the two screws which secure the tub to the sump.

(g) Remove the bottom panel (if featured) (see 1.3).

(h) Remove the anti-flooding device (if featured) (see 6.1).

(i) Detach all the hoses (to the

(k)

heating element, the water softener, the washing motor, the

( i )

drain pump and the pressure switches).

(j) Remove the thermostat and the O-ring (see 5.8).

(b)

(e),(f )

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(k) Detach the drain pump (see 6.5).

(l) Pull the sump out, taking care not to damage the tub seal.

When replacing: When replacing the sump, position the seals correctly and lubricate. The seals should, preferably, be fitted first to the "male" section of the coupling.

6.4 Water softening system

(a) Working from inside the tub, remove the cap of the softening system and the ring located beneath the cap.

(b) Remove any residual water from the pump by suction so that it does not flow into the tub and the pressure switch tubes.

1.4) and lay the appliance on the rear panel and remove the cabinet bottom (see 1.3).

(d) Detach the hose which connects the softener to the sump and remove any wiring ties. Detach the electrical connectors.

(e) Pull the water softener outwards.

(a)

When replacing:

When replacing the water softener, position the seal correctly on the lip of the water softener and the seals on the connection with the water fill tank. Lubricate the seals.

pump

(a) Remove any residual water from the sump by suction so that it does not flow into the tub and the pressure switch tubes, then lay the appliance on the rear panel.

(b) First remove the plinth (free-standing versions), the foot support (see 1.2) and the bottom panel (if featured) (see 1.3).

(c) Working from the front, use pliers to detach the sump hose from the corrugated drain hose; detach the electrical connectors.

(c)

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(d) Using a tool, such as a flat-head screwdriver, detach the two anchor tabs on the body of the pump, one at a time. Care should be taken to avoid damaging or breaking the anchor tabs. Remove the pump from its seat.

When replacing: Mount the sleeve correctly to the sump and the drain tube. Check for leaks by performing a test cycle.

Access from the sides

(d)

RIGHT SIDE VIEW

LEFT SIDE VIEW

7.1 Washing motor capacitor

(a) Remove the worktop (see 1.1), the plinth and the foot support (see 1.2) and the right side panel (see 1.4).

(b) Remove the protective cap and detach the electrical connectors.

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7.2 Supports for upper basket wheels

(a) Remove the worktop (see 1.1), the plinth and the foot support

(see 1.2), the appropriate lateral panel (see 1.4) and the upper basket (see 3.4.a).

(b) From outside the tub, remove the two screws which secure the basket guide wheels in position.

7.3 Lateral

(a) Remove the worktop (see 1.1), the plinth (free-standing versions) and the foot support (see 1.2), the lower front cross-member (see

7.13) and the appropriate lateral panel (see 1.4).

(b) Open the door and block in position (see 5.5.b).

(d) From the inside of the tub, remove the four screws which secure the upper front cross-member in position.

(e) Remove the four screws which secure the cross-member at the front (see 7.13.b)

(f) Remove the two screws which secure the hinge to the inner door (see 5.5.d)

(g) Detach the earth wire and the hinge strut (see 7.4.e).

(h) Remove the three lower frontal screws which secure the upright to the base.

(i) Remove the four plastic clip rivets: use a tool to push the central stud of the rivet from the exterior towards the interior of the tub and remove the assembly

(when refitting, replace the rivet if damaged).

(j) Slide the upper cross-member off the upright.

(k) Remove the cross-member from its seat in the base.

7.4 Hinges and hinge springs

Proceed as follows to replace each hinge:

(a) Remove the external door (see 5.3), the worktop (see 1.1), the plinth (freestanding versions) and the foot support (see 1.2) and the appropriate lateral panel (see 1.4).

(b) Use a piece of wire or string to detach the tensioner spring from its seat on the upright.

(see 5.5.d)

(d) Remove the screw which secures the hinge to the upright.

(e) Pull and detach the hinge pin and the earth wire.

When replacing:

Fit the spring to the hinge; then, using a piece of string and a pair of pliers, attach it to the hook on the upright.

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(i )

(c)

(d)

(b)

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7.5 Water fill tank

(a) From inside the tub, unscrew the steam venting ring.

(b) Remove the worktop (see 1.1), the plinth and the foot support (see

1.2) and the left-hand lateral panel (see 1.4). Detach the tube to the fill solenoid.

(d) Pull the fill tank upwards, taking care not to damage the O-rings on the couplings to the water softener and the tub.

(a)

When replacing:

When replacing the water fill tank, lubricate the Orings and position them correctly on the "male" part of the coupling.

(d)

motor

(a) Remove any residual water from the sump by suction so that it does not flow into the tub and the pressure switch tubes when the appliance is laid on the rear panel.

(b) Remove the worktop (see 1.1), the plinth (free-standing versions) and the foot support (see 1.2), the bottom panel (see 1.3) and the anti-flooding device (see 6.1) (if featured) and the right-hand lateral panel (see 1.4).

(d) Detach the electrical connections to the start-up capacitor.

(e) Remove the hoses for the sump and the heating element.

(f) From below, detach the two rubber motor supports from the base.

(g) Slide the motor laterally (from the right).

(f )

(g)

When replacing:

When replacing the motor, reposition the hose clamps correctly and check for leaks.

(e)

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7.7 Level/anti-overflow pressure switches and support

(a) Remove the worktop (see 1.1), the plinth (free-standing versions) and the foot support (see 1.2).

(b) From the front, detach the electrical and hydraulic connections from the pressure switch to be replaced.

(d) To remove the entire pressure switch support, first remove the righthand lateral panel (see 1.4).

(e) Remove the screw which secures the support for the pressure switches to the upright.

(f) Using a tool, release the two plastic anchors from the upright and remove the support.

(g) If it is necessary to perform electrical tests on the pressure switches: before replacing the switches, detach the hydraulic connections and remove the support (see above), move the switch to the front for testing.

(d),(e)

When replacing:

Reposition the pressure switches correctly on the support and re-fit the hydraulic connections. Ensure that the rubber elements between the pressure switch and the support are correctly inserted.

7.8 Tube-enclosed heating element

(a) Remove any residual water from the sump by suction so that it does not flow into the tub and the pressure switch tubes when the appliance is laid on the rear panel.

(b) Remove the plinth (free-standing versions) and the foot support (see 1.2), the bottom panel (see

1.3), the anti-flooding device (see 6.1) (if featured), and the right-hand lateral panel (see 1.4), then lay the appliance on the rear panel.

(d)

(e)

(d) From the right-hand side, detach the hose connected to external manifold.

(e) From below, detach the hose connected to the sump.

(f) Form the right-hand side, slide out the heating element.

When replacing:

Ensure that the hoses are fitted correctly and that the hose clamps are secured tightly.

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7.9 Fill solenoid valve (if featured)

(a) Disconnect the appliance from the water supply.

Unscrew the fill hose from the solenoid valve.

Important: residual water may spill from the hose.

(b) Remove the two rear screws which secure the valve to the base.

(d) From the left-hand side, grip the solenoid valve and, while at the same time pushing it from the rear, turn it clockwise until it is released.

7.10 Power cable and terminal block with integrated suppressor

Proceed as follows to replace the power cable:

(b)

(d)

(a) Remove the cover from the terminal block (located in the rear section). To do so, use a tool to release the two plastic tabs and slide the terminal block to the right.

(b) Loosen the screw on the cable clamp, detach the electrical connections and pull the power cable free.

Proceed as follows to replace the integrated terminal block:

(A) Remove the worktop (see 1.1), the plinth (free-standing versions) and the foot support (see 1.2) and the left-hand lateral panel (see 1.4), then lever the anchor tab towards the centre of the appliance, and lift the terminal block.

(B) Detach the electrical connections and remove the terminal block from the left.

(a)

(b) (A)

7.11 Lower front cross-member

(a) Remove the worktop (see 1.1) the plinth (free-standing versions) and the foot support (see 1.2) and both lateral panels (see 1.4).

(b) Remove the four screws which secure the cross-member in position.

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7.12 Upper rear cross-member

(a) Remove the worktop (see 1.1), the plinth (see 1.2) and both lateral panels (see 1.4).

(b) Remove the two upper screws which secure the cross-member to the tub.

(d) Pull the cross-member upwards and away from the rear uprights

7.13 Upper front cross-member

(a) Remove the worktop (see 1.1), the plinth (see 1.2) and both lateral panels (see 1.4).

(b) Remove the four screws which secure the upper cross-member frontally.

(d) Remove the cap which covers the hole for the latch, remove the central screw the plaque and the bridging plug.

(e) Pull the upper cross-member upwards and away from the lateral uprights.

Important: To replace the latch ferrule and/or the plate, which are secured to the tub, simply remove the central screw.

(b)

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Replacing the tub

(a) From inside the tub, remove the following:

- Lower basket

- Wheel guides for the upper basket

- Steam venting ring/sealing ring

- Softening unit cap and ring/sealing ring cover filter filter

- Lower spray arm

- Spray arm support column

- Internal

(b) From outside the tub, remove the following:

- Upper front cross-member

- Upper basket wheel supports

- Door hinge springs hinges duct/fan

Replacing the base

(a) Remove any residual water from the sump by suction so that it does not flow into the tub and the pressure switch tubes when the appliance is laid flat.

(b) Remove the following:

- Worktop (free-standing versions)

- Plinth (free-standing versions)

- Foot support

- Front panel

- Lower cross-member

- Lateral panels

- Adjustable feet

(d) Remove the following from the base:

- Adjustable central rear foot (built-in versions only)

- Bottom panel (if featured)

- Anti-flooding device (if featured)

- Washing motor capacitor

- Suppressor (if featured)

- Fill solenoid valve

- Worktop (free-standing versions)

- Plinth (free-standing versions)

- Foot cross-member

- Lateral

(d) From inside the tub, remove the two screws which secure the sump.

(e) Remove the six screws which secure the hinge uprights to the base.

(f) Remove the two screws which secure the rear uprights to the base and remove the uprights.

(g) Lift the tub assembly and remove from the base.

Detach the rubber washing motor supports.

(f) Remove the screws which secure the front and rear uprights.

(g) Detach the clamps in the rear section, which secure the uprights.

(h) Pull the base outwards (towards you).

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Key features

Comprehensive accessibility from all sides (top, front, base, sides)
Detailed structural breakdown of door, base, and tub areas
Instructions for accessing and replacing critical components (motors, pumps, sensors)
Guidance on safe water removal before maintenance procedures
Component-specific removal and re-installation guidelines
Exploded views and diagrams for clarity during repairs

Frequently asked questions

To access components from above, first remove the worktop by taking out the two screws from the rear section, then push the top forwards and release it.

To remove the bottom panel, first remove the inner filters and any residual water from the sump. Then, lay the appliance on its rear panel, remove the regulation screw from the rear foot (built-in versions), unscrew the bottom panel screws, and release the retaining elements before sliding the panel to the right.

To replace the drain pump, remove residual water from the sump and lay the appliance on its rear panel. Remove the plinth, foot support, and bottom panel. Detach the sump hose from the corrugated drain hose and disconnect electrical connectors. Use a tool to detach the two anchor tabs on the pump body and remove the pump from its seat.

To remove the control panel assembly, open the door and remove the six self-tapping screws securing the control panel to the inner door. Support the assembly, remove it from the inner door, and then detach the electrical connections.

To remove the washing motor, ensure residual water is removed, and lay the appliance on its rear panel. Remove the worktop, plinth, foot support, bottom panel, anti-flooding device, and right-hand lateral panel. Detach electrical connections, remove hoses for the sump and heating element, then detach the two rubber motor supports from the base and slide the motor laterally.

SERVICE MANUAL

DISHWASHERS

“DIVA”

CONTENTS:

ACCESSIBILITY

STRUCTURAL CHARACTERISTICS

Control panel assembly

External door

Internal door

Hinge

Hinge pin

Lower door seal

Door latch assembly

Integrated dispenser

Base

Removable bottom panel (if featured)

Adjustable feet

Foot support

Adjustable rear foot (central) (built-in and fully-integrated versions)

Electronic board

Anti-flooding device (if featured)

Wash pump capacitor

Integrated terminal block/power cable/suppressor

Washing motor

Tube-enclosed heating element

Drain pump

Drain pump non-return valve

Fill solenoid valve (if featured)

Regeneration solenoid valve

Plinth (free-standing versions)

Water softening system

Salt sensor (if featured)

Level pressure switch

Anti-overflow pressure switch

Tub

Fitted externally to the tub:

Lateral uprights

Upper rear cross-member

Upper front cross-member

Lower front cross-member

Supports for upper basket wheels

External feed manifold to the upper spray arm

Sump assembly

Thermostat/temperature sensor + turbidity sensor

Water fill tank (short or long)

Drying duct/fan (if featured)

Fitted inside the tub:

Sliding guides for upper basket

Central drain filter

Large washing filter

Lower spray arm

Upper spray arm

Internal feed manifold to the upper spray arm

Upper/lower basket

Cap for water softening system

Steam venting ring

Open the door to access the following:

Guides/wheel supports for upper basket

Regulation knob for water softening system

Salt reservoir cap

Integrated detergent/rinse-aid dispenser

Control panel assembly

Serial number plate

Central drain filter

Large washing filter

Lower spray arm

Upper spray arm

Upper/lower basket (*)

Worktop (free-standing versions only)

Access from above

Access from the front

Access from the base

Access from the sides

Replacing the tub

Replacing the base

How do I access components from above in a free-standing version of the dishwasher?

What is the procedure for removing the bottom panel of the dishwasher?

How can I replace the drain pump?

How do I remove the control panel assembly?

What steps are involved in removing the washing motor?