Waferlock Hotel Property Management System User Guide
The Waferlock Hotel Property Management System (HPMS) is a user-friendly software for issuing hotel cards, audit trail, and programming hotel locks. It is compatible with any Waferlock hotel products. This User Guide provides a detailed description of setting up and using HPMS.
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Introduction WaferLock
Welcome to Hotel Property Management System User Guide
Thank you for choosing Waferlock Hotel Property Management System (HPMS).
HPMS is a user-friendly software for issuing hotel cards, audit trail, and programming hotel locks.
The HPMS software is compatible to be used with any Waferlock hotel products.
This User Guide contains the detail description of setting up and using HPMS.
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PART 1 Ро PART 3 P1l~33 PART 4 P33~3/ PART 6 P42~47
Introduction Mm Card B Check-in/Out m Tools
Index | Temporary Card Room Selection [Employee
A Set Door Opening Card Room Operation System
naflware wpeciication Service Card Order List Settings
Ave Mstalaton Room Service Card System Authorization
System Login Manager Card System Card
ore En TAS Prohibited Card
How to Authorize a Card Cancellation Card
Emergency Card
Set System Cade Card
Set Room No. Card
PART 2 P14~16 Backup Card PART 5 P38-41 PART7 P48-49
E Room Time Card B Report Print
Buildings Event Card Events Exit
Room Types nose! Card Check-in Log Appendix (Card List)
Rooms Login Card Card Issued
Public Doors Card Reading User Audit Trail
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System Requirement
Operating System: Windows XP/2003/Vista
CPU: Intel Pentium 1.0GHz+ or AMD Athlon 1000+
RAM: 256 MB
HardDisk Space: 100 MB
CD-ROM or DVD-ROM
Resolution :1024%768
Minimum USB port: 1
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Internet Card (for multi front-desk connection)
Waferlock
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Software Specification:
B Software capacity: 1500 locks maximum (include all rooms,
public doors, passage doors)
B Type of application: small to small-medium size hotel / resorts.
B Card Limitation: all hotel cards must be issued from Waferlock.
E Database of HPMS: PostgreSQL
Driver Installation:
E Any computer that required to use HPMS, it must be installed
with HPMS software.
Mm Please make sure the computer meets the minimum system
specification before installing HPMS.
m All necessary drivers will be installed from the HPMS
software.
System Login
En During setup of the HPMS, if user choose to install "HPMS
only instead of "Full Installation”, the following screen will
pop up and user can use this window to link to any
computer or database that needs to be connected.
Server IP 127. 0 О _ 1
Server Port 5433
7 Use Default Login User
Login User
Password
Waferlock
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When login in, please use following account to enter the first time:
Login ID: admin
Password: admin
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If admin users want to use Login Card to login the system. please make sure the hotel system programmer is connected to
the PC USB port, then place the Login card on top of the programmer to login.
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WaferLock
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Before using HPMS, some settings in Tools menu must be done in
order to build up the database. please follow the below
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Settings: go to tools > settings to change the settings like below. ERA =
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TRON Semel meen |
В Room management mode: | | |
Change the building/room display order on your screen. | Eme | Te E Mee mare | Bee Copé
E Room expression type: PENE —
Display the room with a word or a numeric. | si Circ Tie A
Cefaiá Checa Time 1300
Mm Default check in time: Default check in time is 13:00pm
| Detaui Chsck-Out Tarıe 12-00
E Default check out time: Default check out time is 12:00pm
Эно" Mame Slaton One {for Multi Station)
B Station name: | Cota Cyinder Unlock Tre: 1 (e- 208 Seconds)
If there's more than one reception desk, a name can be given | FRR il a TT
for easy identification.
B Default cylinder unlock time: | Load Delauk
Cylinder opening time can be adjusted from 6 toseconds,
B Refresh interval time for room list:default 5 seconds. pe — a EE a EE nn
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Before using HPMS Waferlock”
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Employee selup By default, the System Code for HPMS is "123456", if admin users
Go to Tools > Employee to setup all the hotel staff into this section wish to change their own System Code, Tools > System is the place
lo change the code,
it is not necessary to change System Code after installation.
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Go to Room and setup Building/Room Types/Rooms/Public Doors according to the hotel environment
Buildings:
Before using HPMS
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Before using HPMS Waferlock"
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Rooms : Public Doors:
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How To Authorize a Card Waferlock
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Before issuing any cards,
please note some important factors for opening a lock:
System code must be correct on the card
Cylinder No. must be correct on the card.
Validation time for the Card must be legal.
Check if the card can open inside lock.
Check if the card is canceled directly from Check in/Out window, or if it's prohibited by Prohibited Card.
Check if new Guest Card is re-issued.
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Rooms waferlack
After installing HPMS the first time, the screen will go to Room > Building for setting up the room layout.
Description
m Building: Select the building you wish to create rooms.
B Floor: The number for the floors in the hotel.
(no duplicate is allowed in one building)
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E Room No.: The number (or name) for the room in the hotel. a ti = Em] =C = o g
(Each Room number represents one room, as | fre | = " |
no duplicate is allowed in one building.) | |
Sigg Room Types Fours Ре: Окт
Em Room Types: select the room types that fit the room. || Buling: [butdno: Lie. BE Do Э Вени | — «д дс
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Em Accommodation: The bed number in the room. | WIZ singe |
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Room Types and Accommodation information are from Room | | mo ange 3
Types in previous window. | | и me :
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В Cylinder No.: The Cylinder number for each lock. | A
(generate automatically) |
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Note: If deleting any specific room, it will result deleting all related
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Room Waferlock
Auto Create Room function:
The purpose of this function is to save time for creating rooms for your hotel.
Click Action, and then click Create Room to open following screen.
Mm Building: Select any specific building to create rooms. = Create New Rooms _ Ter]
M Floor Q'ty: Input the number of floors for the hotel.
(If Room Management Mode is Block-Room, this option will not
be shown)
Building No. building 1 ”
Em Room Q'ty: Input the number of rooms for each floor.
Floor Q'ty: (1 ~ 99)
E Room Type: The type of the room you wish to create.
Room Q'ty: (1 — 99)
Room Type: ”
(J Create | | © Close |
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Temporary Card va
Description
Temporary Card can be issued if any lock (guest room/public door)
needed to be open temporarily. Admin users are able to program
Temporary Card with time limitation, or to open the Inside Lock.
Temporary Card is not able to be prohibited or canceled; it is
recommended limiting the card to be expired within 24 hours or shorter.
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How to issue Temporary Card:
mM Expired Time: (Set the expire time of the card) LT Enea
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ii. By Date/Time | | [03 Service Cor cree i т y
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В Room Limit: ed al
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OT Csvcelgnn Card
AR Носта вла! Pubic Coors
|.Select from Room and Public Door: choose specific room or
public door from Rooms and Public Doors.
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ii.All Room + Public Doors: all rooms can be opened. mo 0
© Open if lock inside: select Yes or No to set the card to open menos
inside lock if any. e == A lv
Mm Place the card on top of the programmer, click Start Programming
button to issue the card. LR ES
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Description
Set Door Opening Card is designed to set the door to be open as always, no more need to use cards to open the lock.
How to issue Set Door Opening Card:
Eu Expired Time:(Set the expire time of the card)
.By hour (2,4,6,8---etc)
ii. By Date/Time
M Room Limit:
Select from Room and Public Door: choose specific room or
public door.
¡LAI Room + Public Doors: all rooms can be opened.
E Open if lock inside: Select Yes or No to set the card to open
inside lock if any.
E Place the card on top of the programmer, click Start Programming
button to issue the card.
Note:
-Use Set Door Opening Card to the lock once: set the door as
always open.
-Use Set Door Opening Card to the lock again: set the door
back to normal,
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Set Door Opening Card
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11 Back Cand
12 Time Cad
11 Evert Card
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16. Login Card
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Description
Service Card is designed to be used by hotel service people.
Service Card is one of the system cards, if lost please make sure to cancel it by Cancellation Card.
How to issue Set a Service Card:
E Card Holder: please choose the employee name from the list.
(Make sure Tools > Employee menu are completed first) e EC A — =]
m Cancel Existed Card: if any lost Service Cards needed to be | | Ka a 57) па” |
canceled while a new Service Card is issued, please select this SOUR. EER NE es и er MM
option to do so. Otherwise, un-select this option.
E Expired Time: If setting up the expire time, please select specific | Curd Pregame ——
Date/Time. see ds
m Room Limit: Eo | e en feos
Select from Room and Public Door: choose specific room or e Card Halls Ранее cist an cmplyos
public door from Rooms and Public Doors. 05 Manager Con aula ec e
¡All Room + Public Doors: all rooms can be opened. ner B tipómd time |
& Open if lock inside: Select Yes or No to set the card to open ee ps Lin is A
inside lock if any. du mania o JRE TE
B Place the card on top of the programmer, click Start Programming pao E" SS
button to issue the card. 13 Evers Cant
14 Reset Cart
Mote: If Cancel Existed Card is selected, after place the new issued == RENE | Mow
Service Card onto the lock, the old Service Card will be deleted
from the lock.
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Room Service Card
Description
Waferlock
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Room Service Card is designed to be used by room service people. Room Service Card is one of the system cards,
if lost please make sure to cancel it by Cancellation Card.
How to issue a Room Service Card?
E Card Holder: please choose the employee name from the list.
(Make sure Tools > Employee menu are completed first)
E Cancel Existed Card: If any lost Room Service Cards needed
to be canceled while a new Room Service Card is issued,
please select this option to d so. Otherwise, un-select this
option.
B Expired Time: If setting an expire time, please select specific
Date/Time.
E Room Limit:
Select from Room and Public Door: choose specific room or
public door from Rooms and Public Doors.
LAI Room + Public Doors: all rooms can be opened.
E Place the card on top of the programmer, click Start Programming
button to issue the card.
Note: If Cancel Existed Card is selected, after place the new
issued Room Service Card onto the lock, the old Room Service
Card will be deleted from the lock.
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Card Pregrarreng
Card Type
M Ternporas Card
ПР Бе! Они Desire] Card
03 Sensce Cal
[E
V5 Manage! Card
IM Frohne Card
07 Caw elation Cal
DE Emergency Cand
DE Gel Systern Code Card
10. 5el Room ko Card
11 Backup Cond
12 Tare Cant
13 Event Cand
14 Hesse Lam
16 Cogn Card
Card Бе
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Description
Manager Card is designed to be used by Hotel Manager,
This card has the highest admin level to open any lock or any inside lock around the hotel, Manager Card is
one of the system cards, If lost please make sure to cancel it by Cancellation Card.
How to issue a Manager Card?
E Card Holder: please choose the employee name from the list.
(Make sure Tools > Employee menu are completed first) a I E Em | = E # =o
B Cancel Existed Card: if any lost Manager Card needed to be | de | ное | , “. '
canceled while a new Manager Card is issued, please select | |
this option to do so. Otherwise, un-select this option. | Card Programming Сапз Аеаниу
5 + + 4 7 Cad Type Cam Cefirgs
Mm Expired Time: If setting an expire time, please select specific ee a o
Date/Time. 02 " Cir Colnray Card
ES TA (Card Haider Please select an empipes
0 Room Limit: [a Ran Sande Ca] | ;
.Select from Room and Public Door: choose specific room or nn Prohitiied Card DA EC
public door from Rooms and Public Doors. с ra Expred Tres
¡LAI Room + Public Doors: all rooms can be opened. E e AcM Ne ec
Sel System Code Card # Rooms are Public Doors
E Place the card on top of the programmer, click Start Programming Ea Openiliociumane ave
button to issue the card. 12 Tare Cant ®
14 Event Card
14 Hesse Lam
Note: If Cancel Existed Card is selected, after place the new issued 15 Logn Cand Eh Set Programming | Message
Manager Card onto the lock, the old Manager Card will be deleted
from the lock. ОТ Haren 102 168 100.102 LOCAF MS TE 106 102 PA reo J
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Prohibited Card
Description
Prohibited Card is designed to prohibit any specific guest card. If the guest card is prohibited by Prohibited Card,
the guest card will no longer useful.
How to issue a Prohibited Card?
E Expired Time: If set expire time, please select specific Date/Time.
E Select from the chart of a specific Guest to be prohibited.
E Place the card on top of the programmer, click Start Programming
button to issue the card.
E Place the Prohibited Card onto the lock within expire time to
prohibit any guest card.
Note: If needed to re-issue a new guest card, please issue again
directly from Check-in/Out menu.
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Waferlock
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Card Pregrarreng Cani Regd
Card Tepe and Sets
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Cancellation Card
Description
The Cancellation Card is designed to cancel hotel staff cards. le: Manager Card, Service Card, Room Service Card,
Backup Card are considered as hotel staff card.
How to issue a Cancellation Card?
Waferlock
Sear ~~" Smmplicilp
| Te re ren EA EE
© Select the card holder which needed to be canceled. | NE
@ Place the card on top of the programmer, click Start Programming
button to issue the card.
| Card Programmeng Саня Нежин
Mm Place the Cancellation Card onto the lock to make effect the canceling. Card Type card беге
1 Terngray Card Salem Ka Terence 3 Card Type
ПР Бе! Они Desire] Card Е TCE 1FBA Aa Serve a Card
0% Senéce Cam
4 Resim Senace Curl
DS Manage! Card
bé Frode Cad
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Dé Emergency Card
DE Gel Systern Code Card
10. 5el Room ko Card
11 Backup Cond
12 Tare Cant
13 Event Cand
14 Hesse Lam
16 Cogn Card
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Emergency Card va
Description
Emergency Card can set the lock to be always open or always closed. If the lock Is effected with Emergency Card,
the lock will not be able to read other cards, unless use the Emergency Card to set the lock back to normal status.
How to issue an Emergency Card:
B Expired Time: set the expire time for Emergency Card. e Y Ma et
и, | my Y =) = = ® o
@ Room Limit: ei ad Е = = o“
i.Select from Room and Public Door: choose specific room or Ee UN |
public door from Rooms and Public Doors. | |
¡LAI Room + Public Doors: all rooms can be opened. | Ser Cinemas
Card Tepe Card бейте
M Teoria Card settrgs Нокнте; | Publ Doors
Em Emergency Type: 02 Set Dor Opening Card
i.Reset to normal status: set the lock back to normal. O na 1 Expand Time dans 3008 e 7750
i.Emergency unlock: set the lock to be always open. 05 Margos Card am Ci cura ac as
ii. Emergency lock: set the lock to be always closed. muere М ост вла РА Ост
Emergency Type E are in forma Tae
E Place the card on top of the programmer, click Start Programming Set Se Coe on Emergency Unica
button to issue the card. 10. Set Room Ho Carl Emergency Lock
11 Backup Cond
12 Tare Cant
m Place Emergency Card to the lock to make effect. 13 Evers Card
14 Hesse Lam
16 Cogn Cand = San Frogammeg saa
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Description
System Code Card
System Code Card is designed to transfer the System Code from HPMS software to the lock.
Admin users must know the old System Code before change to a new System code. The lock will not be able to change to new system code
if old system code is lost, admin users must always keep the old system code in mind. For factory default, System Code is 123456.
How to Issue a System Code Card
B Choose Old System Code: Manufacturer Default (New Cylinder)
& Place the card on top of the programmer, click Start Programming
button to issue the card.
& Place the card in front of reader of the lock.
How to change to a new System Code?
HB Choose Old System Code: Key in the code, then enter the old
System Code in the blank.
Mm Place the card on top of the programmer, click Start Programming
button to issue the card.
© Place the card in front of reader of the lock.
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Waferlock
Sear ~~" Smmplicilp
Card Pregrarmeng
Card Type
H Teresa Card
OZ Sel Dúne Costra Card
Da Senéce Cam
14 Fr Senace Curl
ES Massages Gand
IM Frohde Card
DT Carcelaion Card
dé Emergency Cand
ie
10 Sel Room bla Card
11 Backup Cand
12 Tare Cand
13 Event Cand
14 Reset Card
16 Cogn Card
& Hone Frog | trajemenf rie E x PTET ET J á
Card Read
E Sefirgs
Cd Synter Code
Fez the code
The “Hew Sean Code” wll read from "Taal
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Set Room No. Card Waterlock
Description
set Room No. Card Is designed to setup the cylinder number and its opening mode. Cylinder Unlock Time:
How to issue Sel Door Opening Card:
Mm Use default Value & Seconds: If choose this setting, the cylinder will be able to turn for 6 seconds once legal card approaches.
After 6 seconds It will back to normal.
© Custom (6-258 seconds): User can adjust from 6-285 seconds
for cylinder opening time. - - == rojo SEE В A (=cé
E Setas Passage Door Opening: this option is for user who wants Mel Y | A Kam = = ® ©
to set the Public Door to be always open by time zone. For example, == = = a |
9am~18pm, the door remains always open. After 18pm, SETI 3
this cylinder will return back to normal status. ры иитит ue
Note: If using Set as passage door opening mode, please make sure Card Type ard Sefings
to set the Office Hour Mode in Public Doors menu. я Ee cu Cobrar Unleck Tar . sumo Velie 85m DO o
How to issue a Set Room No. Card: sai Sol mn Pera Door Upering
Mm Adjust Cylinder Unlock Time if needed. | | | меча сие. Пост Fictions
@ Select a Room or Public Door. E | Lor Concotaton cave a [SLA :
If it is a Public Door lock, user can set the Public Door in Office Ta rs Deo anos e
Hour Mode. The time zone can be set from 00:00-12:59 (24H). Add Floor 2 sm во 1020410205
The lock will remain always open during the specified time zone. e pe Foard | 20101 20102 О
B Place the card on top of the programmer, click Start Programming PE ===
button to issue the card. AEE — nana noue
Mm Place the card in front of reader of the lock. a ie Bh a Programming. | es
Note: if the cylinder is set to be a Room lock, the Inside Lock function — Te
for the cylinder will be turned on automatically. Whereas if set
as Public Door lock, Inside Lock will not be turned on.
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Backup Card
Description
When building up your own HPMS system, every lock should have 1 Backup Card.
The purpose of Backup Card is to open the lock if HPMS can not issue cards anymore during computer system failure.
Backup Card can open Inside Lock automatically and it s one of the system cards,
How to issue a Backup Card::
Mm Cancel Existed Card: if any lost Backup Card needed to
be canceled while a new Backup Card is issued, please
select this option to do so. Otherwise, un-select this option.
© Select Rooms or Public Doors.
& Place the card on top of the programmer, click Start
Programming button to issue the card.
B Place the card in front of reader of the lock.
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Waferlock
Sear ~~" Smmplicilp
Card Pregrarmeng
Card Type
H Teresa Card
OZ Sel Dúne Costra Card
| Da Senéce Cam
14 Fr Senace Curl
ES Massages Gand
IM Frohde Card
DT Carcelaion Card
| Dé Emergency Card
DE Sel System Code Card
10 Set Room Ho Cad
12 Tare Card
13 Evert Cand
14 Reset Card
16 Cogn Card
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Card Read
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Rooms Public Doser
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Foor? | 10001 16202 10208 OSOS FONS
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Time Card Waferlock
Sear ~~" Smmplicilp
Description
The purpose of Time Card is to adjust the time inside the lock.
How to issue a Time Card?
Mm Check the time of your computer if it’ s correct. = Howe Frage 2 ШЕИ 19 ПО | § HE =|
& Place the card on top of the programmer, click Start Programming | a "y = Kun) E E = —
Rulon 10 issue the card. Er — MN]
& Place the card in front of reader of the lock to make effect of the time. | Card Programemeng Canes Fredy
H Teresa Card
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| OS Senáce Cal
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V5 Manage! Card
IE Fraser Tai
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ÜT Cerélgion sil
| Dé Emergency Card
DE Sel System Code Card
10. 5el Pon Há Сана!
11 Backup Sand
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13 Everi Cani
Hi Feel Cam
15 Cogn Cand = Sal Programm Hori man
Lisss ae
Hare TRE Tid TE TO LOCAr Sua Не
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Event Card
Description
Event Card is designed to readout the events from the cylinder. Only Event Card can readout the cylinder event,
a single Event Card can readout 72 events, and Admin users can issue a total of 7 Event
Cards to readout all events from the a cylinder (504 events).
How to issue a Event Card?
M Select the events by quantity. (1card = 72 events, 2card
= 144 events., 3card = 216 events---etc)
Mm Select a serial no. for creating event cards.
|. (ie: No.1=first even card, No.2=second event card,
No.3=third event card)
Mm Place the card on top of the programmer, click Start
Programming button to issue the card.
B Repeat step 2-3 to make another Event Card if needed.
© Place the card in front of reader of the lock.
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Card Pregrarmeng
Card Type
H Teresa Card
OZ Sel Dúne Costra Card
Da Senéce Cam
14 Fr Senace Curl
ES Massages Gand
IM Frohde Card
DT Carcelaion Card
Dé Emergency Card
DE Sel System Code Card
10 Sel Rober bla Cara
NM Backup Cdn
{2 Tare Cand
14 Feel Cam
16 Eogn Car
Card Read
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Reset Card
Description
Reset Card is designed to:
-Reset the data which is cancelled by Cancellation Card.
-Reset Event Data.
-Reset the quest card data.
How to issue a Reset Card?
mM Expired Time: select the expire time for Reset Card.
B Select which option you would like to reset.
B Select from Rooms or Public Doors.
о
Place the card on top of the programmer, click Start
Programming button to issue the card.
& Place the card in front of reader of the lock.
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Waferlock
Sear ~~" Smmplicilp
Aa. |
Card Prograrmeng
Card Type
H Teresa Card
OZ Sel Dúne Costra Card
Da Senéce Cam
14 Fr Senace Curl
ES Massages Gand
IM Frohde Card
DT Carcelaion Card
Dé Emergency Card
cms comas Milos —
DE Sel System Code Card
10 Set Room Mo Cad
NM Backup Cand
12 Tare Cand
13 Evert Cand
16 Cogn Card
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Description
Login Card is designed to login the HPMS system without typing user name/password.
Only system cards like Service Card, Room Service Card and Manager
Card can be programmed with Login Card function together.
If the card is a Login Card already, you can not program this card to be other type of card except Service Card,
Room Service Card and Manager Card.
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How to issue a Login Card?
© Choose an account from the chart.
© Place the card on top of the programmer, click Start
Programming button to issue the card. di RE
Card Type Zod Seflrgs
A E PEL, on M Disable the Loge Card A Ake,
How to disable Login Card? EN а ЕО
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& Choose an account from the chart. ee | psi тором
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Mm Click Disable the Login Card icon. Then, check if 07 Cancetadon Card
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Transponder ID section become blank, if yes that means the ME
card is already disabled with Login Card function. EN
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NM Backup Cand
Note: Every account can only equipped with 1 Login Card, if Ania
re-issue a new Login Card to previous account who 14. Reset Can
already possesses a Login Card, the old Login Card will be 5: Slat Progeammig | | Message
disabled.
www. waferlcok.com
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Card Reading Vaso.
Description
The function of Card Reading in Card menu is to readout the Basic Information and content of the card.
le: Transponder ID, Card Type, Expire Time...elc.
How to issue an Emergency Card:
There are three different kind of cards which shows Advance Information: + Hate Project Mirage ot Star a | =i
B Guest Card: Display Check-in/Out time and if it can open Public Doors. я — re —
E Cards can open multi-doors: le Manager Card, Service Card---etc
Card Program Cand Heading
E Event Card: Display the events information from cylinder. ® SmiResdg | | Message Ca Вежа чистой
Note: If it's an Event Card, after Card Reading, the information Tramipundar IT lUDSAGEA
will automatically saved to Report as well. cin E
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Room Selection WaferLock
Description
Room Selection shows all the available guest rooms, cards that issued in each room or the room which have expired the
check out time. The status of all guest room is displayed by number in bottom right corner: “Free” and Checked-in Free shows
the status of free rooms, Checked-In shows the number of guest cards that has been issued.
Find Room: Aena TENE = = E
Enter the room number or room names in the search box, then press al «4 о а) € = o o
Enter or click the Green Arrow to find that specific room. If there is | pre roe jee a al |
more than one same room number/names, а dialogue box will E e r |
pop up to confirm which room it is. Y; Mom Sulacho ен a LN Ee
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Room Operation
Description
The function of Room Operation is to check in the guest, to set pre-check in
How to issue a Guest Card:
m Click "New".
Mm Enter the "Check-in time for the guest. (or click Default
check-in time to use the default check in value)
Enter the Check-Out time” for the guest. (or click “Set
to select different check-out value)
Enter guest information. (Guest Name must be entered)
Select the "Public Doors" that the quest can access.
Click “Save” to save the data.
Place the card on top of the programmer, click Start Programming
button to issue the card.
Note:
Please note the check-in time can not be overlapped.
Please note that guest cards will only expired after the check out time.
If manually click Check Out icon, the guest cards will still be valid to use.
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Waferlock
Sear ~~" Smmplicilp
schedule, issue guest cards, or check out theroom,
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10104 Room Type: single Location: 1F, boëding 1
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Card Issued 0 [ Default 11
Check-In Time =
Check-Out Time -
Guest formation Public Doors Card Programming
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Address
Room Operation
Room Type: The room-type of this room.
Location: The floor and the building/block of this room.
Cards Issued: shows the total of quest cards that have been issued in the current check-in time.
Default: Shows the number of cards that suppose to be issued in such a room type.
(le: single room, the default value will be 1.Double room, the default value will be 2---efc)
What if your guest lost the guest cards?
Mm Collect back all remaining guest cards that are issued from this room.
m Click "Cancel Cards Issued” icon in Room Operation window.
mM Re-issue guest cards for all the guests in this room.
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Waferlock
Sear ~~" Smmplicilp
Order List Waferlock"
Sear ~~" Smmplicilp
Description
Order List function is to display the rooms that are checked-in but not checked-out yet.
& Checkin Drees List - Tes = > Ld Cora jt
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Roam Type O Far |
| Room ho | Guesi Name | Passpod / ID № | CO
| 10101 123
| 10105 123
10203 123
20103 13
| SURE 17]
О 171
| — = |
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Report/Event
Description
Report is where hotel staff can easily check the audit trails data.
Events: the window displays all the valid and invalid entries from the cylinder.
Waferlock”
Security ~— simple
Room No./Door Name: The number/room of the room. a.
Event Time: The time when event happened,
Event Type: The definition of the event. Ems
Transponder ID: The serial number of the card.
Card Type: The type of the cards that is issued. e
Card Holder: The name/person that holds the card.
Battery: The battery life of the cylinder.
Inside Lock: If the card is able to open the inside lock of the room.
Cylinder No.: The cylinder serial number. Tinte Propre tr
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Check Log
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Report/Check-in Log Waferlock
Check-in Log: the window displays all the record of check-in from the cylinder.
Cylinder No.: the cylinder serial number.
Room No.: the number/room of the room. TTI i =
Guest Name: name of the guest | €
Passport No.: passport number of the guest rah |
Country: the country the quests are from. :
Address: address of the guest E Crackin Log Cuil md | ver JT Tri
Check-in Time: the time that the guest checked-in this room. Ooh Одни
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Check-out Time: the time that the guest actually checked-out
this room.
Scheduled Check-out time: the Check-out time that the system
set for the quest card.
Card Issued: the total of the cards that were issued during this
check-in.
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Report/Card Issued De
Card Issued; the window displays all Kinds of cards that are issued.
В Issued Time: the time that issued the card.
@ Card Type: type of card that is issued. [ERA ри : — ma)
. “e te =C E »” в
B Card Holder: the name/person that holds the card. E | * ) =
| AL EL 1
B Cylinder No. the cylinder serial number. | |
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B Room No./Door name: © ен Бай © Байны О Асия
Room No./Door Name: the number/room of the room. ds hen
boue Trre ' Card Type Card Hades Card Waker Cybnder Ne Re
; 106 2008 10 1730 Amines ITE TEE
Mm Transponder ID: the serial number of the card 13.06.2008 10-12. руин Ademtrato
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Reprt/User Audit Trail WaferLock
User Audit Trail: the window displays the user log inthe HPMS.
HB User ID: the ID that logged-in HPMS.
& User Name: the name of the user that logged-in HPMS.
E Event Time: the time when event happened.
HIT
© Function Name: the name of function that the user is trying todo. | |
Events Chacha Log Cart Wd Jai Mage Trad
HB Action: the type of function that the user has done. Mes £ Q dein
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E Data: the places where the functions are at. User ES User Мате Evert Tme * Function Name sean
nd Anansi of 13 66 2088 INE Chap ru EM
adri Adria 1508 200 10:15:18 Sy Loge - iy Card
adria Armani ad 1305 2008 1015-14 Бут EE
Admin Auris 11 06 2008 10-14:207. Sven Login - by Cand
HEE РЗ ЦЕ 130s AEE TH 14 06 SyslEm Ex
admin Audrina! 11 06 20008 10-13 60 Sys Log « by Card
admin Era F305 200 1015 Bywiem Enf
mmm furia 13.06 2008 OTROS Symlem Lori + ty Card
adri Bdrmmistratôr [ACE 2005 101743 Seen Eiki
Bern Acento 13.06 2008 08-55 07 Check WO Heu
пати fama 13 O65 2008 0H Bh Od Chath ue Hi
ihren Corina = НОВЫЕ - Check Ch Ми
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Tools/Employee
Tools (none administrator level user can not see this option)
Employee: When creating Manager Card, Service Card, Room
service Card, the employee section must be completed
first.
Employee ID: The ID number of the staff.
Employee Name: Name of the staff.
(this blank will also be the Card Holder display when reading Event)
www. waferlcok.com
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Waferlock
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Tools/System va
Reportis where hotel staff can easily check the audit trails data.
system: System menu is where admin users can change existing System Code, Backup/Restore HPMS data.
How to check what is the existing System Code?
1.5elect "Display the system code”.
2 Enter login password in bottom blank.
3.Click "Proceed”.
4.1f the password is valid, the system code will be shown by another
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window.
Exim Ea out Cabos Operon
How to change to a new system code? | Select a permon e Enptay he ye cose Last Backup 1 2908 19 8 2
Charge res aer code i Backs
1.5elect “Change the system code”.
2 Enter new password in the blank.
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Flesze Jenil tua len paré o monza he operan
3.Enter again the new password.
== = == — == сы = =
4 Enter login password in bottom blank.
9.Click "Proceed".
6.1f the password is valid, the system code will be changed successfully.
О) Риизвей Slides ¡Conca nes
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Tools/System walellocic sl
How to Backup existing HPMS database?
1.Click Backup icon.
2.Click Browse when the window pops up.
3.Click “Start” to start backup HPMS database.
4.After backup, please move the backup file to a safe folder.
How to Restore from HPMS backup file?
1.Click “Connection; check if there is any other computer which is = hna na a
connected to this computer. If yes, please shut down the other — | —
computers HPMS software first. mm mn EEE
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2.Click “Restore”. | E in qm
3.Click “Browse” when the window pops up.
4.Click “Start” to start backup HPMS database.
5.After backup, the HPMS software will restart. Re-login again.
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== = == — == сы = =
О) Риизвей Slides ¡Conca nes
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Tools/Settings
settings:
Mm Room Management Mode: Display the rooms by Building, or by Block.
© Room Expression Type: Display the room by numerical or by words.
Mm Default Check-in Time: The default value for guest check-in time.
Mm Default Check-out time: The default value for quest check-out time.
© Default Cylinder Unlock time:
The default value for cylinder to be unlocked.
HB Refresh interval Time for Room List:
The screen refresh time in Room Selection.
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== = == — == сы = =
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Tools/System Authorization va
system Authorization:
Mm User ID: the hotel staff ID number.
Mm User Name: the login name for this account.
E Administrator: check for admin level, uncheck will be normal user level.
1.Normal User level can not see Tools menu. Some function in
Cards section will also be limited.
2. After creating new account, click “Set Password" to set the password.
© Password Valid: the login password for this account. | ou | e | Quem | Osncomen Obst en
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Note:
1.Admin user can not be deleted.
2.the User Name and Password are case sensitive.
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Tools/System Card
System Cards:
E System Card includes the following 4 types of cards:
Manager Card
Service Card
Room Service Card
Backup Card
B System No.: the system serial number. (auto generate)
© Transponder ID: the serial number of the card.
E Card Type: type of card that is issued.
B Card Holder: the name/person that holds the card.
8 Prohibited Status: the status of the card if it is prohibited.
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Print/Exit/Appendix(Card List)
Print;
Description: Click Print icon to print any necessary information out by paper.
Exit:
Description: Exit the HPMS software.
Card List:
_Card List __ Expire Date | Open Door | Inside Lock| System Card
Temporary Card YES YES | DefaultNO | NO y
Set Door Opening Card YES YES Default:NO NO
_ Service Caro YES YES | Default:NO YES
Room Service Card YES YES N/A YES
Manager Card NO YES YES YES
Prohibited Card YES NO NO NO
Cancellation Card N/A NO NO NO
_ Emergency Card YES YES YES NO
_ Set System Code Card N/A NO NO NO
_ Set Room No. Card N/A NO NO NO
Backup Card N/A YES YES YES
_ Time Card N/A NO NO NO
Event Card N/A NO NO NO
_ Reset Card YES NO NO NO
_Login Card N/A NO NG NO
Guest Card YES YES YES NO
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WaferLock
Sear ~~" Smmplicilp
N/A = Not Available
Blue color = System Cards
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Key features
User-friendly interface
Hotel card issuing
Audit trail logging
Hotel lock programming
Compatibility with Waferlock hotel products
Frequently asked questions
The Waferlock HPMS is a software system designed for managing hotel locks and security. It allows hotel staff to issue guest cards, track access history, and program hotel locks.
HPMS supports issuing various types of cards, including guest cards, service cards, manager cards, temporary cards, and system cards.
This User Guide provides a comprehensive guide to setting up and using HPMS, including steps for installing software, configuring settings, and issuing cards.
The system requirements for HPMS include a Windows operating system (XP/2003/Vista), an Intel Pentium or AMD Athlon processor, 256 MB of RAM, 100 MB of hard disk space, and a CD-ROM or DVD-ROM drive.