User Guide: Analog Telephones

Teleservice Uppsala Universitet 091206

Vänligen uppmärksamma att inte alla funktioner, som är upptagna i denna manual, är tillämpliga för telefonväxeln vid Uppsala universitet

Analog Telephone

Analog Push-button Telephones for MX-ONE™ and MD110

User Guide

Cover Page Graphic

Place the graphic directly on the page, do not care about putting it in the text flow. Select Graphics > Properties and make the following settings:

• Width: 15,4 cm (Important!)

• Height: 11,2 cm (May be smaller)

• Top: 5,3 cm (Important!)

• Left: -0,3 cm (Important!)

This text should then be hidden.

Title

EN/LZT 103 77 R3A

© Aastra Telecom Sweden AB 2008. All rights reserved.

Table of Contents

page

Welcome .......................................................... 4

Description ....................................................... 6

Free Seating (optional) ...................................... 9

Incoming Calls ............................................... 10

Outgoing Calls ............................................... 12

During Calls .................................................... 24

Call Forwarding .............................................. 27

Absence Information (optional) ....................... 38

Messages ...................................................... 40

Group Features .............................................. 45

Other Useful Features ..................................... 47

Glossary ......................................................... 52

Index .............................................................. 53

Table of Contents

Analog Telephone

3

4

Welcome

Welcome

Welcome to the user guide for any type of analog push-button phone used with MX-ONE™ or MD110.

Some markets use differing codes for some functions. In this guide, all functions are described using the most common code. The markets and their differing code is shown as a side note.

The user guide describes the facilities of the system functions as they are programmed at delivery from the factory. There may be some differences in the way your phone is programmed. Please consult your system administrator if you need further information.

The latest version of this user guide can be downloaded from: http://www.aastra.com

Analog Telephone

Analog Telephone

Welcome

Copyright

All rights reserved. No parts of this publication may be reproduced, stored in retrieval systems, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior written permission of the publisher except in accordance with the following terms.

When this publication is made available on Aastra media, Aastra gives its consent to downloading and printing copies of the content provided in this file only for private use and not for redistribution. No parts of this publication may be subject to alteration, modification or commercial use. Aastra will not be liable for any damages arising from use of an illegal modified or altered publication.

Aastra is a registered trademark of Aastra Technologies Limited. All other trademarks mentioned herein are the property of their respective owners.

Warranty

AASTRA MAKES NO WARRANTY OF ANY KIND WITH REGARD

TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE

IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS

FOR A PARTICULAR PURPOSE. Aastra shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing, performance or use of this material.

5

Description

Description

This guide describes how you via any type of analog phone, can use the functions in MD110 or MX-ONE™.

Functions are controlled by use of the keypad (keys 0-9, and the R key.

*

and

#

)

Note: For functions built-in to your phone, see the user

guide supplied with your phone.

6

Analog Telephone

Description

Tones and signals

The following different tones and signals are sent from the exchange to your phone.

Dial tone

Special dial tone

Ringing tone or queue tone

Busy tone

Congestion tone

Number unobtainable tone

Call waiting tone

Intrusion tone

Conference tone

Verification tone

Warning tone, expensive route

Tone characteristics

The tones shown in this section are the most used tones worldwide. Many markets use a differing tone for one or more situations.

every 4 seconds every 15 seconds (to all parties)

Analog Telephone

7

Description

Internal ring signal

External ring signal

Recall signal

(Callback reminder)

Ring signals

Three different ring signals inform you about the type of the incoming call. The signals shown in this section are the most used signals worldwide. Many markets use signals that are adapted for the local standards. If you get a signal that is not described or you cannot identify, ask your system administrator.

8

Analog Telephone

Free Seating (optional)

Free Seating (optional)

The Free Seating function is used for persons who have an office extension number but no phone set of their own. For example, flexible office workers, persons mostly working outside the office, etc. As a Free Seating user and working from the office, you logon to any free phone set that temporarily will be assigned with your extension number and your system authorities.

Analog Telephone

*11* z * z # d

To log on

Lift the handset.

Dial.

Enter the authorization code and press.

Enter your phone number and press.

Replace the handset to finish the procedure.

The display shows your phone number.

Note: An earlier version of the Free Seating function uses

another procedure: To log on, dial

* 1 0 *

extension No.

#

.

To log off


Dial.

Replace the handset to finish the procedure.

Note: An earlier version of the Free Seating function uses

another procedure: To log off, dial

# 1 0 #

.

9

10

Incoming Calls

Incoming Calls

A ring signal indicates an incoming internal or external call.

u

Answer calls


u z

8

On another extension

You can answer a call to another extension from any phone in your office.

Lift the handset and call the ringing extension.

You receive busy tone.

Press.

Note: France, press

4

; Sweden, press

6

Analog Telephone

Incoming Calls d u

R d u d u

Answer a second call

A call waiting tone will inform you, during a conversation, that a second call is waiting on your phone. You have two options.

Option 1:

Finish the ongoing call:

Replace the handset.

The new call will be signalled on your phone.

Lift the handset to receive the new call.

Option 2:

Ask your conversation partner to wait:

Press and replace the handset.

The waiting call will be signalled on your phone.

Lift the handset to receive the new call.

After finishing the new call:


Your first call will be signalled on your phone.

Lift the handset to receive the first call again.

Analog Telephone

11

Outgoing Calls

Outgoing Calls

12

0 z d

Make calls

How to make internal and external calls.

Lift the handset and dial either:

An extension number to make an internal call.

Or:

The digit or digits to get an external line and the external number.

Note: Which digit to press for external call access,

depends on the configuration of the system.

Replace the handset to end the call.

Notes:

You can make your calls faster, using Common Speed

Dialing numbers and by programming your own Speed

Dialing numbers, see section “ Speed Dialing ” on page 18.

If you receive a queue tone when the digit or digits to get an external line are dialed (optional function Least Cost Routing is used in the system), keep waiting.

Once a line becomes free, you will receive a dial tone.

If a warning tone is heard, the selected line is marked

“Expensive”.

Analog Telephone

Analog Telephone

Outgoing Calls

*42# z

Number presentation restriction

If you do not want your name and number to be displayed to the person you are calling, you can use the following procedure.

Notes:

This function is only available in newer versions of the exchange, and it might be blocked for use on your extension (programmed by your system administrator).

The number presentation restriction is only valid for the ongoing call, i.e. the procedure has to be repeated the next time you want to use it.


Dial and wait for a new dial tone.

Dial the number.

Your name and number is not indicated on the called person´s display.

*0* z # z

Individual External Line

To make a call on a specific external line:


Dial.

Dial the individual external line number and press.

Dial the digit or digits to get an external line and the external number.

13

14

Outgoing Calls

Last External Number Redial

When you initiate an external call the system automatically stores all the dialed digits, irrespective of whether the call was successful or not.


Press to redial the last dialed external number.

Note: Finland and Sweden, dial

* * 0

When you receive a busy tone

If you call an extension and receive a busy tone or get no answer or all external lines are busy you can use these methods: d

6 u

Callback

If a called extension is busy or there is no answer:

Press.

Note: France, Finland and Sweden, press

5

Replace the handset to finish procedure.

You are called back (recall ring signal) when the ongoing call is finished or the next time a new call is finished. You have to answer within eight seconds, otherwise the Callback service is cancelled.

Lift the handset when you are called back.

The system calls the extension.

Note: Callbacks can be activated on several extensions at

the same time.

Analog Telephone

Outgoing Calls z # d

6 u

If all external lines are busy (after dialing the digit or digits to get a line):

Press.

Note: France, Finland and Sweden, press

5

Dial the external number and press.

Replace the handset to finish procedure.

When an external line becomes free, you will be called back (recall ring signal). You have to answer within eight seconds, otherwise the Callback service is cancelled.

Lift the handset when you are called back.

The system calls the external number.

Note: Only one Callback can be activated on a busy

external line.

Cancel any single Callback


Dial and enter the extension number.

Note: To cancel a single Callback on a specific external

line, dial the digit or digits to get a line instead of the extension number.


# d

#37# d

Cancel all Callbacks


Dial.


Analog Telephone

15

16

Outgoing Calls

5

Activate Call Waiting

If you urgently wish to contact a busy extension or external line, you can notify it by a Call Waiting signal.

Press.

Note: France and Finland, press

6

; Sweden, press

4

Keep handset off hook. When the called extension or the external line becomes free, it will be called automatically.

Notes:

The Call Waiting function might be blocked for use on your extension (programmed by your system administrator).

If Call Waiting is not allowed you will continue to receive a busy tone.

4

Intrusion on a busy extension

You can intrude on an ongoing call on a busy extension.

Press.

Note: France and Sweden, press

8

Before the Intrusion is executed, a warning tone is sent to the parties in the ongoing call. A three party call is established and a warning tone is heard.

Notes:

The warning tone might be disabled for your system.

The Intrusion function might be blocked for use on your extension (programmed by your system administrator).

If Intrusion is not allowed, you will continue to receive a busy tone.

Analog Telephone

Outgoing Calls

*44* z

# z

4

Intrusion on a busy external line

You can intrude on an ongoing call on a busy external line.

Dial and enter the individual external line number.

Press and dial the digit or digits to get an external line.

Busy tone.

Press.

Note: France and Sweden, press

8

Before the Intrusion is executed, a warning tone is sent to the parties in the ongoing call. A three party call is established and a warning tone is heard.

Notes:

The warning tone might be disabled for your system.

The Intrusion function might be blocked for use on your extension (programmed by your system administrator).

If Intrusion is not allowed you will continue to receive a busy tone.

u

*60* z

#

Bypass

If this function is allowed from your extension, you can bypass an;

activated Diversion, activated Follow-me or activated Absence

information on a specific extension.


Dial and enter the extension number.

Press and wait for answer.

Analog Telephone

17

18

Outgoing Calls

Speed Dialing

u z

Common Speed Dialing numbers

By using common Speed Dialing numbers, you can make calls simply by pressing a few keys. The common Speed Dialing numbers consist of 1–5 digits and are stored in the exchange (by your system administrator).

Lift the handset and dial the common Speed Dialing number.

Individual Speed Dialing numbers

You can program up to ten frequently used phone numbers on the digit keys 0–9 and use them as individual Speed Dialing numbers (if this function is allowed).

Note: In Finland, up to nine numbers, keys 1–9.

**

(

u

—

9

)

To use:


Dial and press the relevant digit.

Note: Finland, dial

* *

(

1

—

9

)

; Sweden, dial

(

0

—

9

)

#

.

Analog Telephone

Outgoing Calls

*51*

(

u

—

9

)

* z

# d

To program and alter individual Speed Dialing numbers:


Dial and press the selected digit.


* 5 1 *

(

1

—

9

)

.

Press and dial the phone number.

The digit or digits to get an external line, must be added before external phone numbers.


Note: The programmed number may consist of a

maximum of 20 digits plus

*

, which indicates the second dial tone from the public network.

#51*

(

u

—

9

)

# d

To erase one programmed number:


Dial and press the selected digit.


# 5 1 *

(

1

—

9

)


#51# d

To erase all programmed numbers:


Dial.


Analog Telephone

19

20

Outgoing Calls

Authority

u

*41# z

Data privacy

Data privacy allows you to make a call without any disturbances, i.e. Intrusion. This function is automatically cancelled when the call is finished.

To order:


Dial and enter the number.

*27#

#27# d

Do not disturb, DND

When you activate DND, calls to your extension are not indicated.

Outgoing calls can be made as usual.

Dial to activate.

Special dial tone.

or

Dial to deactivate.

Replace the handset to finish activation/deactivation.

Analog Telephone

Analog Telephone

Outgoing Calls

Authorization code, common (optional)

If you are assigned to use a common authorization code (1 to 7 digits) you can temporarily change any used phone within the exchange to the authority level connected to this code. You can use the code for one call only or you can open the phone to some calls and lock it when leaving the phone.

To use for a single call:


Dial.

*72* z # z

Enter authorization code and press.

Verification tone.


#73* z #

*73* z #

To open an extension for some calls:


Dial.


Verification tone.

To lock an extension:


Dial.


Verification tone.

21

Outgoing Calls

22

*76* z #

Authorization code, individual (optional)

If you are assigned to an individual authorization code (1 to 7 digits, affiliated to your own extension) you can lock your own extension to a common authority level, e.g. when out of the office. You can also temporarily change any other used phone within the exchange to the same authority level as you have on your own phone. The individual code can be changed from your own extension.

To lock your phone:


Dial.


Verification tone.

*75* z # z

To make calls with your authority level when your phone is locked:


Dial.


Verification tone.


#76* z #

To open your phone:


Dial.


Verification tone.

Analog Telephone

Analog Telephone

Outgoing Calls

*75* z * z # z

To assign your own authority level to another phone:


Dial.


Verification tone.

Dial your own extension number and press.

Verification tone.


*74* z * z #

To change your individual authorization code:


Dial.

Enter old authorization code and press.

Enter new authorization code and press.

Verification tone.

23

24

During Calls

During Calls

z

R

2

2

Inquiry

You have an ongoing conversation and you would like to make an

Inquiry to an internal or external party.

Press.

Dial tone. The first call is put on hold.

Call the third party.

When the other party answers, you can switch between the calls

(Refer back), Transfer the call, create a Conference or end one of the calls.

Press to return to the first call.

Note: Sweden, press

R

Refer Back

Press to Refer back to the other party.

The party you talk to is put on hold, the other party is connected.

Note: Sweden, press

R

Analog Telephone

Analog Telephone

During Calls z

R d

Transfer

You want to transfer an ongoing call.

Press.

Dial tone.


You can transfer the call before answer or wait for answer.


The ongoing call is transferred.

Note: If you have put more than one call on hold, the last

call that was put on hold will be transferred. If the dialed extension is busy or Transfer is not allowed, your phone will ring again.

d u

Call Waiting

If you hear the Call Waiting tone during an ongoing conversation, another person is trying to contact you.

To terminate the ongoing call and answer the waiting call:

Replace the handset to finish the ongoing call.

The waiting call is signalled on your phone.

Lift the handset to answer the new call.

Note: The Call Waiting function might be blocked for use

on your extension (programmed by your system administrator).

25

During Calls z

R

3 d

Conference

With this procedure you can include up to seven parties in a conference. Only the conference leader can admit participants.

During the conference, a tone will be heard every 15 seconds.

Note: The conference tone might be disabled for your

system.

You have an ongoing conversation and want to establish a phone conference. You will become the conference leader.

Press.


Wait for answer.

Press to establish a conference.

Repeat the procedure to include other persons to the conference.

Replace the handset to leave the conference.

26

R d u z

8

On hold

You can temporarily put the ongoing call on hold. Calls put on hold can be resumed on your own or another phone.


To resume the call on your own extension:


To resume the call on another extension:


Call the extension where the call was put on hold.

Press.

Note: France, press

4

; Sweden, press

6

Analog Telephone

Analog Telephone

Call Forwarding

Call Forwarding

Diversion

If you do not want to be disturbed or will be out of the office, you can have all calls to your extension diverted to a preprogrammed answering position. During Diversion you will hear a special dial tone. You can still make calls as usual.

Diversion can be direct, on no answer, on busy or to another information service facility.

d

Order Direct Diversion from your own extension

The call is diverted to an individual position or up to three predetermined common answering positions (depending on the type of the incoming call). Programmed by your system administrator.


Dial.

Note: U.K., dial

* 2 #


Note: Diversion can also be ordered and cancelled from

the answering position, use the same procedure as in

section “ Internal Follow-me ” on page 30.

27

28

Call Forwarding d

Cancel Direct Diversion from your own extension


Dial.


# 2 #


Note: Diversion can also be ordered and cancelled from

the answering position, use the same procedure as in

section “ Internal Follow-me ” on page 30.

d d

Diversion when there is no answer


Dial to order.

Note: Finland and Norway, dial

* 6 1 #


The incoming call is diverted after 3 signals.

To cancel:


Dial to cancel.


# 6 1 #


Analog Telephone

Analog Telephone

d d

Diversion when caller receives a busy tone


Dial to order.


* 6 7 #


To cancel:


Dial to cancel.


# 6 7 #


Diversion to another information service facility


Dial to order.


To cancel:


Dial to cancel.


Call Forwarding

29

Call Forwarding

30

Internal Follow-me

All calls to your extension are diverted to another extension of your choice (within the private network). During Follow-me you will hear a special dial tone. You can still make calls as usual.

# d

Order from your own extension


Dial and enter the answering position number.


* 2 *

No.


d

Cancel from your own extension


Dial.


# 2 #


* z

# d

Redirect from answering position

If you are in another room, you can still answer your calls by forwarding them to where you are.


Dial and enter your own extension number.


* 2 *

No.

Press and enter the Diversion number.


Calls are diverted to the answering position.

Note: Internal Follow-me must be ordered from your own

extension before you can redirect from answering position.

Analog Telephone

Call Forwarding

# d

Cancel from answering position




# 2 *

No.


External Follow-me

If external Follow-me is allowed, you can have all calls to your extension diverted to an external number of your choice. A special dial tone will be heard. You can still make calls as usual.

*22# z

# d

Order


Dial and enter the digit or digits to get an external line and enter the external number.


Cancel


Dial.


Analog Telephone

31

32

Call Forwarding

Personal Number (optional)

With this function you can be reached on your normal office phone number even if you are in another room, out of the office or at home, etc.

Depending on the functionality of your office exchange, you can have either one individual single search profile or you can choose between five individual search profiles (optional).

A search profile can be designed to fit the situation, i.e. in the office, traveling, at home, etc. Both internal or external phone numbers can be used in a profile.

At your request, the search profiles are programmed or modified by your system administrator. See section “ To design and order your search profiles ” on page 34.

When the function is activated, incoming calls are transferred to different phones or to back-up services in the order you choose. If an answering position in the profile is busy, the call can be transferred to another predefined position in the profile, i.e. voice mail or a colleague. You can activate the function from your own office phone or when out of the office, by using the Direct Inward

System Access function (DISA).

(

*10*

—

# d

)

To activate or change to another profile from your office phone


Dial.

Press the search profile digit.


Note: When another party is included in the activated

profile, a colleague or an operator, etc., always remember to inform about your absence. If voice mail is included in the activated profile, always update your greeting with absence information.

Analog Telephone

Call Forwarding

To cancel from your office phone


Dial.


z

*75* z * z #

*10* z *

(

1

—

5

)

# d

To activate or change to another profile from an external phone

The external phone must be of push button type provided with pound key (

#

) and star key ( tone pulses (DTMF).

*

) or a mobile phone adapted for dial

Call the DISA function at your office.

Dial tone.

Dial.

Enter the authorization code and press.


Dial tone.

Dial.


Press the search profile digit.


Note: When another party is included in the activated

profile, a colleague or an operator, etc., always remember to inform about your absence. If voice mail is included in the activated profile, always update your greeting with absence information.

Analog Telephone

33

34

Call Forwarding z

*75* z * z #

#10* z # d

To cancel from an external phone


#


*



Dial tone.

Dial.

Dial the authorization code and press.


Dial tone.

Dial.



To design and order your search profiles

The search profiles are installed or changed by your system administrator. In order to set up your profiles, copy the setting form, fill in your new or changed profiles and give it to your system administrator.

Note: If a profile handling application is connected to your

system, you can edit profiles via your Intranet. See separate instructions for the application.

Analog Telephone

Call Forwarding

Analog Telephone

Important notes when designing your search profiles:

• Avoid ring times longer than 45 seconds for your profiles.

Usually the caller hangs up after 3-6 ring signals. If you need a longer ring time, the maximum time is 60 sec.

• Consider the time you need to react and answer on each answering position in your profile.

You might need up to 15 seconds to react and answer a call on a desk or cordless phone and 20–25 seconds for a mobile phone.

• There must be an answering position at the end of every profile

(Voice mail or operator/secretary).

If not, calls might end up unanswered.

• Consider what should happen while you are busy on a phone.

The available options are:

– Diversion to voice mail

– Diversion to the operator

• If an answering machine, a fax or other answering device is used as an early answering position, it might interrupt the searching.

Disconnect the answering device, or design the ring times so they do not affect the searching.

• If your system admits just one single personal profile, design the profile only with your 2–3 most frequently used positions.

If you add more numbers, there is a risk that the caller hangs up before a latter position is called.

• If your system admits 1–5 personal profiles, design the different profiles to fit your most frequently used positions.

Make sure you use as few answering positions as possible for each profile. Profile examples:

– In office

– At home

– Traveling

– Absent/not reachable

35

Call Forwarding

Profile 1

Profile 2

Example:

How to fill in your setting form for search profiles:

In office

1

2

3

Search order

Type of telephone or

Answering position*

Desk

Cordless

Voice mail

Telephone number

1234

5234

Ring time

(seconds)

10

15

* Examples: Desk, Cordless, Mobile, External, Voice mail, Operator, etc.

1

2

3

At home

Search order


Answering position*

External

Mobile

Voice mail


222222

0706666666

Ring time

(seconds)

20

25

36

Analog Telephone

Call Forwarding

Analog Telephone

Profile 1

Profile 2

Profile 3

Profile 4

Profile 5

Setting form for search profiles

Name:

Department:

Telephone No:

Account:

..........................

3

4

1

2

Search order


Answering position* Telephone number

Ring time

(seconds)

* Examples: Desk, Cordless, Mobile, External, Voice mail, Operator, etc.

1

2

3

4

..........................

Search order


Answering position* Telephone number

Ring time

(seconds)

..........................

1

2

3

4

Search order


Answering position*

1

2

3

4

..........................

Search order


Answering position*

3

4

1

2

..........................

Search order


Answering position*




Ring time

(seconds)

Ring time

(seconds)

Ring time

(seconds)

37

Absence Information (optional)


38

The absence information is used to inform callers why you are absent and when you return. If you are authorized, you can also enter absence information for another extension from your own extension.

(

*23*

—

9

)

*0915

# d

Order

Example: Back on September 15 (=0915).


Dial.

Enter the absence code.

Note: The absence codes consist of one digit which

depends on the system connected to the exchange.

Contact your system administrator regarding the available absence codes.

Press and enter the date (MMDD) or time (HHMM) of your return.

Notes:

If no return time or date is needed, this step can be skipped.

The order in which the date is stated is system dependent.


Analog Telephone


Cancel


Dial.


The programmed information is erased.

*230* z *

(

0

—

9

)

*0915

# d

Order for another extension


Dial.

Dial the extension number and press.

Enter the absence code.

Press and enter the date or time of the other person's return.


Cancel for another extension


Dial.

#230* z # d

Dial the extension number and press.

Note: If the special dial tone is received, the authorization

code for the other extension is required. Add the code and press

#

before replacing the handset.


Analog Telephone

39

Messages

Messages

40

Manual Message Waiting (MMW)

If the called extension does not answer, you can send a message waiting signal to that extension (if this feature is allowed).

u

Answer


A call is initiated to the extension that requested Message Waiting.

Cancel MMW at your own extension


Dial.


*31* z

# d

Order MMW to another extension


Dial.

Dial the extension number.


Analog Telephone

Messages

#31* z

# d

Cancel MMW to another extension


Dial.

Dial the extension number.


Voice mail (optional)

This integrated function allows you to leave a voice message to the caller when you are unable to answer calls, e.g. when out of office, in a meeting, etc. The caller can then leave a message in your mailbox. When back in office, you can enter your mailbox and listen to the messages received.

You can choose to divert all incoming calls to your mailbox, or calls when there is no answer, or calls when your phone is busy.

When you enter your mailbox, you will hear recorded instructions on how to handle listening, recording, storing and deleting messages, and how to change your security code.

To activate and deactivate your mailbox

For all incoming calls:

See “ Diversion ” on page 27 (function code 21). Use the number to

the voice mail system as the “answering position number”.

When incoming calls get no answer:

See “ Diversion ” on page 27 when there is no answer (function code

211).

When incoming calls get a busy tone:

See “ Diversion ” on page 27 when caller receives a busy tone

(function code 212).

Analog Telephone

41

42

Messages u z z

To enter your mailbox

From your office phone:


Dial the number to the voice mail system.

If you are asked to enter your security code:

Enter your security code.

Code at delivery = your extension number.

Follow the recorded instructions.

From another phone:


u z z

# z


If you are asked to enter your security code (the used phone has a mailbox of its own):

Press.

Dial your mailbox number.

(normally your office extension number)

Enter your security code (if required).


Analog Telephone

Messages u z z

# z

To enter someone else´s mailbox



If you are asked to enter your security code (the used phone has a mailbox of its own):

Press.

Dial the mailbox number.

(normally the office extension number of the other person)

Enter the security code of the other person (if required).


Analog Telephone

43

Messages

To handle the mailbox

Recorded information on the line tells you the number of new and stored messages. If you have too many messages stored, you will first be asked to delete saved messages. Recorded instructions ask you to press different digits in order to listen to callers’ messages, record your own greetings, change your password or exit your mailbox, etc.

The following diagram gives an overview of the mailbox system and the digits to be used.

44

Analog Telephone

Group Features

Group Features

Analog Telephone

u

8

Group Call-pick-up

People working in a team can have their phones programmed by their system administrator to form Call-pick-up groups.

In a Call-pick-up group, any member can answer any individual call to group members.


Press to answer.

Notes:

One Call-pick-up group can serve as an alternative to another group. Calls to the alternative group can only be answered when there are no calls to your own group.

Finland and Sweden, press

0 u

8

Common bell group

Calls are signalled on a common bell.


Press to answer.

Note: Finland and Sweden, press

0

45

Group Features

46

Group Hunting

As a member of a group of extensions that is called by a common number, you can temporarily leave the group.




* 2 *

No.


# d d

To re-enter the group


Dial.


# 2 #


If you are authorized, you can divert all calls to a group, to another extension or to another group:


z *

Dial.

Dial the number of the group to be diverted and press.

Dial the extension number of the new anwering position.

# d


To cancel the Diversion:

#24*


Dial.

Dial the number of the group that has been diverted.

# d


Analog Telephone

Other Useful Features


Analog Telephone

z # z

Account code (optional)

This function is used to charge a call to an account number or to prevent unauthorised calls from your phone. The account code can have 1 to 15 digits.


Dial.


* 7 1 *

Dial the account code and press.

Dial tone.


z # u

Ongoing external call

When used to charge a call it is also possible to connect an ongoing external call to an account code. During the call:

Press and replace the handset to put the call on hold.

Dial.


* 7 1 *

Dial the account code and press.

Dial tone.

Lift the handset to resume the call put on hold.

47


48

General Deactivation

The following features can be simultaneously cancelled:

• Callback (all Callbacks are cancelled).

• Diversion/Internal and External Follow-me.

• Manual Message Waiting/Message Diversion.

• Do not disturb.

Order


Dial.


Night Service

When the exchange is in Night Service mode, all your incoming calls to the operator are transferred to a selected extension or group of extensions. The exchange is equipped with three different

Night Service modes:

Common Night Service

All incoming calls to the operator are transferred to one specific extension. Answer the call in the normal way.

Individual Night Service

Selected external calls to the operator are transferred to one specific extension. Answer the call in the normal way.

Universal Night Service

All incoming calls to the operator are transferred to a universal signalling device, e.g. the common bell. Answer the call as

descibed in section “ Common bell group ” on page 45.

Analog Telephone

Analog Telephone


Hot line

Ask your system administrator if you require this function.

Delayed Hot line

When the handset of the delayed Hot line phone is lifted, a Call

Duration is started. If no digit is pressed before time out, a call is automatically generated to a specific extension or external line. If a digit is pressed before Time out the phone works as an ordinary phone.

Note: This function is only available in newer versions of the

telephone exchange.

Direct Hot line

The same function as described above, but no delay. Only Hot line calls can be placed from this line. To be used e.g. as alarm phone, door phone etc.

Alarm extension

An extension can be programmed by your system administrator as an Alarm extension. A call to an Alarm extension obtains automatic

Intrusion if the extension is busy. Up to seven calling parties may be connected at the same time.

Emergency mode

In the event of an emergency, the operator can set the exchange into Emergency mode, during which only preprogrammed extensions are permitted to make calls.

49

50


Data communication

Your phone can be used together with a PC as an integrated voice and data terminal. Contact your system administrator if you require this function.

DISA = Direct Inward System Access

(optional)

If you are assigned to use this function and you are working externally, you can call your office and get access to an external line in order to make business calls. The business call will be charged your office extension number or an account number. You will just be charged for the call to the office.


#


*


After a completed DISA call you must hang up before a new DISA call can be made.

Depending on the type of authorization code and if an account code is used, different procedures must be used: z

*72* z # z

With common authorization code


Dial tone.

Dial.


Dial tone.

Dial the external number.

Analog Telephone

z

*75* z * z # z

With individual authorization code


Dial tone.

Dial.



Dial tone.

Dial the external number.


Analog Telephone

51

Glossary

Glossary

Exchange

Idle mode

Least Cost Routing

Speed Dialing number

Third party

Switch. Your telephone switching system, for example MD110 and MX-ONE™.

The state your phone is in when nothing is activated; not calling, not ringing, not diverted etc.

A function that automatically selects the cheapest way to connect your external call (not necessarily the shortest distance).

Abbreviated number or short number, used for making frequently used numbers faster to dial.

A third connection (person), which can be included in an ongoing two person conversation. The connection can be internal or external.

52

Analog Telephone

Index

Index

A

Absence Information 38

Account code 47

Alarm extension 49

Answer calls 10

Authority 20

Authorization code, common 21

Authorization code, individual 22

B

Bypass 17

C

Call Forwarding 27

Diversion 27

External Follow-me 31

Internal Follow-me 30

Personal Number 32

Call Waiting 16, 25

Callback 14

Common bell group 45

Common Speed Dialing numbers 18

Conference 26

Copyright 5

D

Data communication 50

Data privacy 20

Description 6

Tones 7

DISA = Direct Inward System Access 50

Diversion 27

Do not disturb, DND 20

During Calls 24

Call Waiting 25

Conference 26

Inquiry 24

On hold 26

Analog Telephone

Refer Back 24

During calls

Transfer 25

E

Emergency mode 49

External Follow-me 31

F

Free Seating 9

G

General Deactivation 48

Glossary 52

Group Call-pick-up 45

Group Features 45

Group Hunting 46

H

Hold 26

Hot line 49

I

Incoming Calls 10

Answer calls 10

Individual External Line 13

Individual Speed Dialing numbers 18

Inquiry 24

Internal Follow-me 30

Intrusion 16

L

Last External Number Redial 14

M

Mailbox 44

Make calls 12

Manual Message Waiting (MMW) 40

53

Index

Messages 40

Manual Message Waiting (MMW) 40

Voice mail 41

N

Night Service 48

Number presentation restriction 13

O

On hold 26

Other Useful Features 47

Outgoing Calls 12

Last External Number Redial 14

Make calls 12

Outgoing calls

Authority 20

Bypass 17

Call Waiting 16

Callback 14

Individual External Line 13

Intrusion 16

Number presentation restriction 13

Speed Dialing 18

When you receive a busy tone 14

P

Personal Number 32

R

Refer Back 24

Ring signals 8

S

Setting form for search profiles 37

Short numbers 18

Speed Dialing 18

T

Tones 7

Transfer 25

V

Voice mail 41

W

Warranty 5

Welcome 4

When you receive a busy tone 14

54

Analog Telephone

Subject to alteration without prior notice.

For questions regarding the product, please contact your

Aastra Certified Sales Partner.

Also visit us on http://www.aastra.com

© AastraTelecom Sweden AB 2008. All rights reserved.

EN/LZT 103 77 R3A

No results