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Installation Manual
Pure IP-PBX
Model No.
KX-NCP500
KX-NCP1000
Thank you for purchasing a Panasonic Pure IP-PBX.
Please read this manual carefully before using this product and save this manual for future use.
KX-NCP500/KX-NCP1000: PBMPR Software File Version 5.0000 or later
SD Logo is a trademark of
SD-3C, LLC.
System Components
System Components
System Components Table
Category
Main Unit
Model No.
KX-NCP500
KX-NCP1000
Main Processing Card
IPCMPR Option Cards
KX-NCP1104
KX-TDE0110
KX-TDE0111
KX-TDA0196
KX-NCS3102
KX-NCS3104
KX-NCS3201
KX-NCS3204
KX-NCS3208
KX-NCS3216
KX-NCS3501
KX-NCS3504
KX-NCS3508
KX-NCS3516
KX-NCS3701
KX-NCS3704
KX-NCS3708
KX-NCS3716
KX-NCS3910
KX-NCS2201
Description
Main Unit
Main Unit
IP Convergence Main Processing Card (IPCMPR)
4-Channel VoIP DSP Card (DSP4)
16-Channel VoIP DSP Card (DSP16)
64-Channel VoIP DSP Card (DSP64)
Remote Card (RMT)
2-Channel IP Trunk Activation Key (2 IP Trunk)
4-Channel IP Trunk Activation Key (4 IP Trunk)
1-Channel IP Softphone/IP Proprietary Telephone
Activation Key (1 IP Softphone/IP PT)
4-Channel IP Softphone/IP Proprietary Telephone
Activation Key (4 IP Softphone/IP PT)
8-Channel IP Softphone/IP Proprietary Telephone
Activation Key (8 IP Softphone/IP PT)
16-Channel IP Softphone/IP Proprietary Telephone
Activation Key (16 IP Softphone/IP PT)
1-Channel IP Proprietary Telephone Activation Key (1
IP PT)
4-Channel IP Proprietary Telephone Activation Key (4
IP PT)
8-Channel IP Proprietary Telephone Activation Key (8
IP PT)
16-Channel IP Proprietary Telephone Activation Key
(16 IP PT)
1-Channel SIP Extension Activation Key (1 SIP
Extension)
4-Channel SIP Extension Activation Key (4 SIP
Extension)
8-Channel SIP Extension Activation Key (8 SIP
Extension)
16-Channel SIP Extension Activation Key (16 SIP
Extension)
Activation Key for Software Upgrade to Enhanced
Version (Software Upgrade 01)
Activation Key for CA PRO for 1 User (CA Pro 1user)
2 Installation Manual
System Components
Category Model No.
KX-NCS2205
KX-NCS2210
KX-NCS2240
Virtual Trunk Cards
Virtual Extension Cards
-
-
-
Small Free Slot
-
-
KX-NCS2249
KX-NCS2301
Description
Activation Key for CA PRO for 5 Users (CA Pro
5users)
Activation Key for CA PRO for 10 Users (CA Pro
10users)
Activation Key for CA PRO for 40 Users (CA Pro
40users)
Activation Key for CA PRO for 128 Users (CA Pro
128users)
Activation Key for CA ACD Monitor for 1 ICD
Supervisor (CA Supervisor 1user)
Virtual 16-Channel VoIP Gateway Card (V-IPGW16)
Virtual 16-Channel SIP Trunk Card (V-SIPGW16)
Virtual 32-Channel VoIP Extension Card (V-IPEXT32)
Virtual 32-Channel SIP Extension Card (V-SIPEXT32)
Virtual 4 IP Cell Station Interface Card (V-IPCS4)
Physical Trunk
Cards
Physical Extension
Card
Regular Free Slot
KX-NCP1180
KX-NCP1280
KX-NCP1290CE
KX-NCP1290CJ
KX-NCP1290CN
KX-NCP1290
KX-NCP1170
4-Port Analogue Trunk Card (LCOT4)
2-Port BRI Card (BRI2)
PRI Card (PRI30)
PRI Card (PRI30)
PRI Card (PRI30)
PRI Card (PRI23)
4-Port Digital Hybrid Extension Card (DHLC4)
Physical Trunk
Cards
Physical Extension
Cards
KX-NCP1187
KX-NCP1188
KX-NCP1171
KX-NCP1172
KX-NCP1173
KX-NCP1174
Other Physical Card
KX-NCP1190
OPB3
T-1 Trunk Card (T1)
E-1 Trunk Card (E1)
8-Port Digital Extension Card (DLC8)
16-Port Digital Extension Card (DLC16)
8-Port Single Line Telephone Extension Card (SLC8)
16-Port Single Line Telephone Extension Card
(SLC16)
Optional 3-Slot Base Card (OPB3)
Installation Manual 3
System Components
Category Model No.
Description
*1
Other Physical
Cards
Cell Stations
(CSs)
KX-TDA0161
KX-TDA0162
KX-TDA0164
KX-TDA0166
KX-TDA0191
KX-TDA0192
KX-TDA0194
2.4 GHz
KX-TDA0141
DECT
DECT 6.0
KX-TDA0151
KX-TDA0141CE
KX-TDA0155CE
KX-TDA0155LA
KX-TDA0158CE
KX-NCP0158CE
KX-TDA0155
KX-TDA0158
KX-NCP0158
4-Port Doorphone Card (DPH4)
2-Port Doorphone Card (German Type) (DPH2)
4-Port External Input/Output Card (EIO4)
16-Channel Echo Canceller Card (ECHO16)
4-Channel Message Card (MSG4)
2-Channel Simplified Voice Message Card (ESVM2)
4-Channel Simplified Voice Message Card (ESVM4)
2-Channel Cell Station Unit Using a DHLC/DLC Card
(PT-interface CS) for 2.4 GHz Portable Station
2-Channel Cell Station Unit Using a DHLC/DLC Card
(PT-interface CS) for 2.4 GHz Portable Station
2-Channel Cell Station Unit Using a DHLC/DLC Card
(PT-interface CS) for DECT Portable Station
2-Channel Cell Station Unit Using a DHLC/DLC Card
(PT-interface CS) for DECT Portable Station
2-Channel Cell Station Unit Using a DHLC/DLC Card
(PT-interface CS) for DECT Portable Station
8-Channel High-density Cell Station Unit Using a
DHLC/DLC Card (PT-interface CS) for DECT Portable
Station
8-Channel IP Cell Station Unit Using a V-IPCS4 Card for DECT Portable Station
DECT 6.0 2-Channel Cell Station Unit Using a DHLC/
DLC Card (PT-interface CS) for DECT 6.0 Portable
Station
DECT 6.0 8-Channel Cell Station Unit Using a DHLC/
DLC Card (PT-interface CS) for DECT 6.0 Portable
Station
DECT 6.0 8-Channel IP Cell Station Unit Using a
V-IPCS4 Card for DECT 6.0 Portable Station
Doorphone
Proprietary Equipment
KX-T30865
KX-T7765
Note that the types of activation keys are subject to change without notice. For CA activation keys, refer to the documentation for
CA.
Equipment Compatibility
Compatible Panasonic Proprietary Telephones
The PBX supports the following telephones:
•
IP proprietary telephones (e.g., KX-NT300 series)
4 Installation Manual
System Components
•
IP softphones (e.g., KX-NCS8100)
•
Digital proprietary telephones (e.g., KX-DT300 series)
•
Analogue proprietary telephones (e.g., KX-T7700 series)
•
Portable stations (e.g., KX-WT115, KX-WT125, KX-TCA355, KX-TCA256, KX-TD7690)
•
DSS consoles (e.g., KX-DT390)
•
Single line telephones (e.g., KX-T7710)
Incompatible Panasonic Proprietary Telephones
The PBX does not support the following telephones:
•
KX-T30800 series proprietary telephones and DSS consoles
•
KX-T61600 series proprietary telephones and DSS consoles
•
KX-T123200 series proprietary telephones and DSS consoles
•
KX-TD7500 DECT portable station
•
KX-NT136 IP proprietary telephone
•
KX-NT265 IP proprietary telephone (apart from software version 2.00 or later)
Note
•
For the equipment (e.g., Add-on Key Module, USB Module, Headset
) that can be connected to a particular telephone, refer to the telephone's manual.
•
For other equipment that can be connected to the PBX, refer to "1.1.2 System Connection Diagram".
*1 The KX-T7090 headset can be connected to the KX-T7000, KX-T7200, KX-T7300, KX-T7400, and KX-T7500 (except for
KX-T7560/KX-T7565) series telephones.
Notice
•
This PBX supports SIP Extensions. However, some PBX features may not be available for SIP Extensions, depending on your telephone type.
•
Under power failure conditions, the connected telephones may not operate. Please ensure that a separate telephone, not dependent on local power, is available for emergency use.
•
Prior to connection of this product, please verify that the intended operating environment is supported.
Satisfactory performance cannot be guaranteed for the following:
– interoperability and compatibility with all devices and systems connected to this product
– proper operation and compatibility with services provided by telecommunications companies over connected networks
Note
•
Some optional hardware, software, and features are not available in some countries/areas, or for some
PBX models. Please consult your certified Panasonic dealer for more information.
•
In this manual, the suffix of each model number (e.g., KX-NCP500NE) is omitted unless necessary.
List of Abbreviations
•
APT
® Analogue Proprietary Telephone
•
CA
® Communication Assistant
•
DPT
® Digital Proprietary Telephone
•
IP-PT
® IP Proprietary Telephone
•
PS
® Portable Station
•
PT
® Proprietary Telephone
•
SIP Extension
® Session Initiation Protocol Extension (SIP hardphones/SIP softphones)
•
SLT
® Single Line Telephone
Installation Manual 5
Safety Notices
Safety Notices
Please observe the safety notices in this manual in order to avoid danger to users or other people, and prevent damage to property.
The notices are classified as follows, according to the severity of injury or damage:
WARNING
CAUTION
This notice means that misuse could result in death or serious injury.
This notice means that misuse could result in injury or damage to property.
6 Installation Manual
Important Information
Important Information
SAVE THESE INSTRUCTIONS
WARNING
SAFETY REQUIREMENTS
For All Telephone Equipment
•
Do not install the product in any other way than described in relevant manuals.
•
The product must only be installed and serviced by qualified service personnel. The product should be used as-is from the time of purchase; it should not be disassembled or modified. Disassembly or modification can cause a fire, electric shock, or damage to the product.
•
Do not install the product in a place exposed to rain or moisture, or a place where water, oil, or other liquids can drip or splash onto on the product. Such conditions can lead to fire or electric shock, and may impair the performance of the product.
•
Follow all warnings and instructions marked on the product.
•
Do not place the product on an unstable or uneven surface. If the product were to fall over, it may cause injury or damage to the product.
•
Products that require a power source should only be connected to the type of electrical power supply specified on the product label. If you are not sure of the type of power supply to your home, consult your dealer or local power company.
•
For safety purposes some products are equipped with an earthed plug. If you do not have an earthed outlet, please have one installed. Do not bypass this safety feature by tampering with the plug.
•
Do not supply power to a combination of devices that exceeds the total rated capacity of the wall outlets or extension cables used. If outlets, power strips, extension cords, etc. are used in a manner that exceeds their rated capacity, they emit large amounts of heat, which could cause a fire.
•
Unplug the product from the wall outlet and have it serviced by qualified service personnel in the following cases:
a.
When the power supply cord or plug is damaged or frayed.
b.
If liquid has been spilled into the product.
c.
If the product has been exposed to rain or water.
d.
If the product does not operate according to the operating instructions. Adjust only the controls that are explained in the operating instructions. Improper adjustment of other controls may result in damage and may require service by a qualified technician to restore the product to normal operation.
e.
If the product has been dropped or the cabinet has been damaged.
f.
If product performance deteriorates.
For the PBX
•
Only use the 19-inch rack mounting equipment (attachment bracket, screws) included with the PBX.
•
If damage to the unit exposes any internal parts, disconnect the power supply cord immediately and return the unit to your dealer.
•
To prevent fires, electric shock, injury, or damage to the product, be sure to follow these guidelines when performing any wiring or cabling:
a.
Before performing any wiring or cabling, unplug the product's power cord from the outlet. After completing all wiring and cabling, plug the power cord back into the outlet.
b.
When laying cables, do not bundle the product's power cord with the power cords of other devices.
c.
Do not place any objects on top of the cables connected to the PBX.
d.
When running cables along the floor, use protectors to prevent the cables from being stepped on.
Installation Manual 7
Important Information e.
Do not run any cables under carpeting.
•
Unplug this unit from the AC outlet if it emits smoke, an abnormal smell or makes unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped and contact an authorised
Panasonic Factory Service Centre.
•
Do not insert objects of any kind into this product, as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock.
CAUTION
SAFETY REQUIREMENTS
For All Telephone Equipment
•
The product should be kept free of dust, moisture, high temperature (more than 40 °C) and vibration, and should not be exposed to direct sunlight.
•
Unplug the product from the wall outlet before cleaning. Wipe the product with a soft cloth. Do not clean with abrasive powders or with chemical agents such as benzene or thinner. Do not use liquid cleaners or aerosol cleaners.
For the PBX
•
Before touching the product (PBX, cards, etc.), discharge static electricity by touching ground or wearing an earthing strap. Failure to do so may cause the PBX to malfunction due to static electricity.
•
When relocating the equipment, first disconnect the telecom connection before disconnecting the power connection. When the unit is installed in the new location, reconnect the power first, and then reconnect the telecom connection.
•
The power supply cord is used as the main disconnect device. Ensure that the AC outlet is located near the equipment and is easily accessible.
•
The SD Memory Card poses a choking hazard. Keep the SD Memory Card out of reach of children.
•
Slots and openings in the front, back and bottom of the cabinet are provided for ventilation; to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface while in use. The product should never be placed near or over a radiator or other heat source. This product should not be placed in a sealed environment unless proper ventilation is provided.
•
When this product is no longer in use, make sure to detach it from the rack.
SECURITY REQUIREMENTS
In order to use the PBX safely and correctly, the Security Requirements below must be observed. Failure to do so may result in:
•
Loss, leakage, falsification or theft of user information.
•
Illegal use of the PBX by a third party.
•
Interference or suspension of service caused by a third party.
What is User Information?
User Information is defined as:
1.
Information stored on the SD Memory Card
Phonebook data, user IDs, system settings data, passwords (User/Administrator/Installer), Personal
Identification Numbers (PINs), etc.
2.
Information sent from the PBX to a PC or other external device:
Phone call data (including telephone numbers of outside parties), call charge data, etc.
8 Installation Manual
Important Information
Requirements
1.
The SD Memory Card contains software for all the processes of the PBX and all customer data. It can be easily removed and taken away from the PBX by a third party. Therefore, do not allow unauthorised access to prevent data leakage.
2.
Always make backups of data stored on the SD Memory Card. For details, refer to "2.6.2 Utility—File
Transfer PC to PBX (SD Card)" and "2.6.3 Utility—File Transfer PBX (SD Card) to PC" in the PC
Programming Manual.
3.
To prevent illegal access from the Internet, activate a Firewall.
4.
To avoid unauthorised access and possible abuse of the PBX, we strongly recommend:
a.
Keeping the password secret.
b.
Selecting a complex, random password that cannot be easily guessed.
c.
Changing your password regularly.
5.
Perform the following when sending the PBX for repair or handing it over to a third party.
a.
Make a backup of data stored on the SD Memory Card.
b.
Using an SD formatter, format the SD Memory Card so that information cannot be retrieved from it.
6.
To prevent data leakage, render the SD Memory Card physically unusable before disposal.
7.
When user information is sent from the PBX to a PC or other external device, the confidentiality of that information becomes the responsibility of the customer. Before disposing of the PC or other external device, ensure that data cannot be retrieved from it by formatting the hard disk and/or rendering it physically unusable.
Notice
SAFETY REQUIREMENTS
For All Telephone Equipment
•
Read and understand all instructions.
For the PBX
•
Keep the unit away from heating appliances and devices that generate electrical noise such as fluorescent lamps, motors and televisions. These noise sources can interfere with the performance of the PBX.
•
If you are having problems making calls to outside destinations, follow this procedure to test the trunks:
a.
Disconnect the PBX from all trunks.
b.
Connect known working SLTs to those trunks.
c.
Make a call to an external destination using those SLTs.
If a call cannot be carried out correctly, there may be a problem with the trunk that the SLT is connected to. Contact your telephone company.
If all SLTs operate properly, there may be a problem with your PBX. Do not reconnect the PBX to the trunks until it has been serviced by an authorised Panasonic Factory Service Centre
Installation Manual 9
Important Safety Instructions
Important Safety Instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:
•
Do not use the product near water, for example, near a bathtub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool.
•
Avoid using wired telephones during an electrical storm. There is a remote risk of electric shock from lightning.
•
Do not use a telephone in the vicinity of a gas leak to report the leak.
•
Rack Mount Instructions—The following or similar rack-mount instructions are included with the installation instructions:
a.
Elevated Operating Ambient—If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient. Therefore, consideration should be given to installing the equipment in an environment compatible with the maximum ambient temperature (Tma) specified by the manufacturer.
b.
Reliable Earthing—Reliable earthing of rack-mounted equipment should be maintained. Particular attention should be given to supply connections other than direct connections to the branch circuit (e.g., use of power strips).
SAVE THESE INSTRUCTIONS
10 Installation Manual
Precaution
Precaution
For users in the United Kingdom
FOR YOUR SAFETY, PLEASE READ THE FOLLOWING TEXT CAREFULLY.
This appliance is supplied with a moulded three-pin mains plug for your safety and convenience. Should the fuse need to be replaced, please ensure that the replacement fuse is of the same rating and that it is approved by ASTA or BSI to BS1362.
Check for the ASTA mark or the BSI mark on the body of the fuse.
If the plug contains a removable fuse cover, you must ensure that it is refitted when the fuse is replaced. If you lose the fuse cover, the plug must not be used until a replacement cover is obtained. A replacement fuse cover can be purchased from your local Panasonic dealer.
IF THE FITTED MOULDED PLUG IS UNSUITABLE FOR THE AC OUTLET IN YOUR PREMISES, THEN THE
FUSE SHOULD BE REMOVED AND THE PLUG CUT OFF AND DISPOSED OF SAFELY. THERE IS A
DANGER OF SEVERE ELECTRICAL SHOCK IF THE CUT-OFF PLUG IS INSERTED INTO ANY 13 AMP
SOCKET.
If a new plug is to be fitted, please observe the wiring code as shown below. If in any doubt, please consult a qualified electrician.
WARNING
This appliance must be earthed.
IMPORTANT: The wires in the mains lead are coloured as follows:
Green-and-yellow: Earth
Blue: Neutral
Brown: Live
As the colours of the wires in the mains lead of this apparatus may not correspond with the coloured markings identifying the terminals in your plug, proceed as follows.
The wire that is coloured GREEN-AND-YELLOW must be connected to the terminal in the plug that is marked with the letter E or by the safety earth symbol or coloured GREEN or GREEN-AND-YELLOW.
The wire that is coloured BLUE must be connected to the terminal that is marked with the letter N or coloured
BLACK.
The wire that is coloured BROWN must be connected to the terminal that is marked with the letter L or coloured
RED.
How to replace the fuse: Open the fuse compartment with a screwdriver and replace the fuse and fuse cover.
The equipment must be connected to direct extension lines, and a payphone should not be connected as an extension.
999 and 112 can be dialled on the apparatus after accessing the Exchange line for the purpose of making outgoing calls to the BT emergency services.
Installation Manual 11
Precaution
During dialling, this apparatus may tinkle the bells of other telephones using the same line. This is not a fault and we advise you not to call the Fault Repair Service.
For users in the European Union only
Information for Users on Collection and Disposal of Old Equipment and used Batteries
These symbols on the products, packaging, and/or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general household waste.
For proper treatment, recovery and recycling of old products and used batteries, please take them to applicable collection points, in accordance with your national legislation and the
Directives 2002/96/EC and 2006/66/EC.
By disposing of these products and batteries correctly, you will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling.
For more information about collection and recycling of old products and batteries, please contact your local municipality, your waste disposal service or the point of sale where you purchased the items.
Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation.
For business users in the European Union
If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for further information.
Information on Disposal in other Countries outside the European Union
These symbols are only valid in the European Union. If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal.
Note for the battery symbol (bottom two symbol examples):
This symbol might be used in combination with a chemical symbol. In this case it complies with the requirement set by the Directive for the chemical involved.
For users in Germany only
•
Machine Noise Information Ordinance, 3rd GPSGV: The highest sound pressure level is 70 dB (A) or less according to EN ISO 7779.
•
This equipment is not for use at video display work stations according to BildscharbV.
For users in Finland, Norway and Sweden only
•
This equipment is intended for installation in restricted access locations where only authorised personnel may gain access through the use of a special tool, lock and key or other means of security.
For users in New Zealand only
•
This equipment shall not be set to make automatic calls to the Telecom ‘111' Emergency Service.
•
The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance
12 Installation Manual
Precaution
that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom's network services.
•
This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for which it is designed. Telecom will accept no responsibility should difficulties arise in such circumstances.
•
Some parameters required for compliance with Telecom's Telepermit requirements are dependent on the equipment (PBX) associated with this modem. In order to operate within the limits for compliance with
Telecom's Specifications, the associated PBX equipment shall be set to ensure that modem calls are answered between 3 and 30 seconds of receipt of ringing.
•
Using the toll services of a company other than Telecom:
If the PBX is set up to use the toll services of a company other than Telecom, the telephone numbers dialled from the Caller Display listings within the PBX will be directed through the toll services of the other company because the telephone numbers include the toll access digit and area code digit. A toll charge may be incurred. Please check with the toll carrier concerned.
•
APPLICABLE ONLY TO TELECOM CUSTOMERS WHO HAVE AUTOMATIC ACCESS TO OTHER
CARRIERS FOR TOLL CALLS
When calling back a number from the Caller ID list, all numbers prefixed with "0 + AREA CODE" will be automatically forwarded to your toll carrier. This includes numbers in your local calling area. The zero + area code should either be removed when calling back local numbers, or check with your toll carrier that a charge will not be levied.
•
All persons using this device for recording telephone conversations shall comply with New Zealand law.
This requires that at least one party to the conversation is to be aware that it is being recorded. In addition, the principles enumerated in the Privacy Act 1993 shall be complied with in respect to the nature of the personal information collected, the purpose for its collection, how it is used, and what is disclosed to any other party.
For users in Australia only
•
No External TRC Terminal is provided due to an Internal Link between PE and TRC.
For users in Taiwan only
•
Lithium batteries can be found in the circuit boards of the main board and optional cards of the PBX.
Notice
Regarding removing or replacing a battery in the circuit board, consult your dealer.
Note
•
When disposing of any of the above products, all batteries must be removed. Follow the applicable laws, regulations, and guidelines in your country/area regarding disposal of batteries.
•
When replacing a battery, use only the same battery type, or an equivalent recommended by the battery manufacturer.
Installation Manual 13
Introduction
Introduction
This Installation Manual is designed to serve as an overall technical reference for the Panasonic Pure IP-PBX,
KX-NCP500/KX-NCP1000. It provides instructions for installing the hardware, and programming the PBX using the Maintenance Console.
The Structure of this Manual
This manual contains the following sections:
Section 1 System Outline
Provides general information on the PBX, including the system capacity and specifications.
Section 2 Activation Key Installation
Describes information on activation keys, including how to obtain an activation key and install it in the SD
Memory Card.
Section 3 Installation
Describes the procedures to install the PBX. Detailed instructions for planning the installation site, installing the shelves and optional service cards, and cabling of peripheral equipment are provided. Further information on system expansion and peripheral equipment installation is included.
Section 4 Guide for the Maintenance Console
Explains the installation procedure, structure, and basic information of the Maintenance Console.
Section 5 Troubleshooting
Provides information on the PBX and telephone troubleshooting.
About the Other Manuals
Along with this Installation Manual, the following manuals are available:
Feature Guide
Describes all basic, optional and programmable features of the PBX.
PC Programming Manual
Provides step-by-step instructions for performing system programming using a PC.
PT Programming Manual
Provides step-by-step instructions for performing system programming using a PT.
User Manual
Provides operating instructions for end users using a PT, SLT, PS, or DSS Console.
About the software version of your PBX
The contents of this manual apply to PBXs with a certain software version, as indicated on the cover of this manual. To confirm the software version of your PBX, see "How do I confirm the software version of the PBX or installed cards?" in 2.7.1 Frequently Asked Questions (FAQ) of the PC Programming Manual, or "[190]
Main Processing (MPR) Software Version Reference" in the PT Programming Manual.
Trademarks
•
The Bluetooth
®
word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by
Panasonic Corporation is under licence.
•
Microsoft, Windows and Windows Vista are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
•
All other trademarks identified herein are the property of their respective owners.
•
Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.
14 Installation Manual
Table of Contents
Table of Contents
1.1
1.1.1
1.1.2
1.2
1.2.1
1.3
1.3.1
1.3.2
1.3.3
2 Activation Key Installation ....................................................................35
2.1
2.1.1
2.1.2
2.1.3
3.5.5
3.5.6
3.6
3.6.1
3.6.2
3.6.3
3.6.4
3.6.5
3.7
3.7.1
3.3.3
3.4
3.4.1
3.5
3.5.1
3.5.2
3.5.3
3.5.4
3.2.6
3.2.7
3.2.8
3.2.9
3.3
3.3.1
3.3.2
3.1
3.1.1
3.2
3.2.1
3.2.2
3.2.3
3.2.4
3.2.5
DSP4 Card (KX-NCP1104), DSP16 Card (KX-TDE0110), and DSP64 Card
PRI30 Card (KX-NCP1290CE/KX-NCP1290CJ/KX-NCP1290CN) ................................77
Installation Manual 15
Table of Contents
3.7.2
3.7.3
3.7.4
3.7.5
3.7.6
3.7.7
3.8
3.8.1
3.8.2
3.8.3
3.8.4
3.9
3.9.1
ESVM2 Card (KX-TDA0192) and ESVM4 Card (KX-TDA0194) ..................................100
Maximum Cabling Distances of the Extension Wiring (Twisted Cable) ........................101
Connection of Doorphones, Door Openers, External Sensors, and External
Connection of Doorphones, Door Openers, External Sensors, and External
3.10
3.10.1
3.11
3.11.1
3.12
3.12.1
3.13
3.13.1
4 Guide for the Maintenance Console ...................................................127
4.1
4.1.1
4.2
4.2.1
4.3
4.3.1
5.1
5.1.1
5.1.2
5.1.3
5.1.4
5.1.5
6.1
6.1.1
6.1.2
6.1.3
16 Installation Manual
Section 1
System Outline
This section provides general information on the PBX, including the system capacity and specifications.
Installation Manual 17
1.1.1 Main Unit
1.1 Basic System Construction
1.1.1 Main Unit
The main unit contains a power supply unit (PSU) and an IPCMPR card for starting and controlling the PBX.
KX-NCP500
Construction of the Main Unit
A.
IPCMPR Card
A
KX-NCP500
KX-NCP1000
A
KX-NCP1000
18 Installation Manual
1.1.2 System Connection Diagram
1.1.2 System Connection Diagram
Trunk (Telephone Company Lines)
Analogue/BRI/PRI/T1/E1
Remote PC
PC
Printer
External Sensor/
External Relay Device
Doorphone & Door Opener
BGM/Music On Hold (MOH)
Pager/
Speaker
Amplifier
Pure IP-PBX
Private
IP Network
Router
WAN
DCE
*
2
(e.g., ADSL
Modem)
PC
ITSP
*
1
Network
IP-PT
IP Softphone, CA
*
3
Client PC
Fax Machine
SLT
APT DSS Console
SIP Extension
Wireless Phone
ISDN Telephone
PS CS
Voice Processing
System
DPT DSS Console
USB
KX-T7636/
KX-T7633
PC
USB
KX-DT346/
KX-DT343
PC
IP-CS PS
CTI Server
PC
PC
KX-T7600 KX-T7600
KX-DT300 KX-DT300
*1
*2
*3
ITSP: Internet Telephony Service Provider
DCE: Data Circuit Terminating Equipment
CA: Communication Assistant
Installation Manual 19
1.1.2 System Connection Diagram
Analogue
Trunk
ISDN BRI Line
(Digital Trunk)
Telephone
Company
ISDN PRI Line
(Digital Trunk)
T1 Line
(Digital Trunk)
E1 Line
(Digital Trunk)
LCOT4
(KX-NCP1180)
BRI2
(KX-NCP1280)
PRI30
(KX-NCP1290CE/
KX-NCP1290CJ/
KX-NCP1290CN)
PRI23
(KX-NCP1290)
SLC16
(KX-NCP1174)
SLC8
(KX-NCP1173)
DLC16
(KX-NCP1172)
DLC8
(KX-NCP1171)
DHLC4
(KX-NCP1170)
T1
(KX-NCP1187)
E1
(KX-NCP1188)
OPB3
(KX-NCP1190)
DPH4
(KX-TDA0161)
DPH2
(KX-TDA0162)
EIO4
(KX-TDA0164)
ECHO16
(KX-TDA0166)
MSG4
(KX-TDA0191)
ESVM2
(KX-TDA0192)
ESVM4
(KX-TDA0194)
SLT
SLT only)
DPT
(DHLC
Wireless Phone
DSS
Console
Wireless Phone
(DHLC only)
APT
Doorphone & Door Opener
Fax Machine
KX-DT300/
KX-T7600
DPT
(DHLC only)
External Sensor/External Relay Device
KX-DT300/
KX-T7600
DPT
Fax Machine
(DHLC only)
KX-DT346/
KX-DT343/
KX-T7636/
KX-T7633 DPT
PC
Voice
Processing
System
PT-interface CS PS
Station Message
Detail Recording (SMDR)
PC
Private IP
Network
Router
WAN
ITSP
Network
DCE
(e.g., ADSL
Modem)
Router
IPCMPR
(Installed by default)
RMT
(KX-TDA0196)
DSP4
(KX-NCP1104)
DSP16
(KX-TDE0110)
DSP64
(KX-TDE0111)
Virtual
Trunk Slot
V-IPGW16
V-SIPGW16
Virtual
Extension Slot
V-IPEXT32
V-SIPEXT32
V-IPCS4
Mountable Equipment
LAN
Radio
Amplifier Pager/Speaker
SIP Extension IP-CS PS
IP-PT IP Softphone,
CA Client PC
PC CTI Server
20 Installation Manual
1.2.1 Optional Equipment
1.2 Optional Equipment
1.2.1 Optional Equipment
Model No.
Model Name Description
KX-NCP1104
KX-NCP1170
KX-NCP1171
KX-NCP1172
KX-NCP1173
KX-NCP1174
KX-NCP1180
KX-NCP1187
4-Channel VoIP DSP Card (DSP4) 4-channel digital signal processor card with a
4-Channel IP Trunk activation key and an
8-Channel IP Proprietary Telephone activation key preinstalled. Compliant with ITU-T G.729A
and G.711 codec methods. To be mounted on the IPCMPR card.
4-Port Digital Hybrid Extension
Card (DHLC4)
4-port digital hybrid extension card for DPTs,
APTs, SLTs, DSS consoles, and PT-interface
CSs, with 1 power failure transfer (PFT) port.
8-Port Digital Extension Card
(DLC8)
16-Port Digital Extension Card
(DLC16)
8-Port Single Line Telephone
Extension Card (SLC8)
16-Port Single Line Telephone
Extension Card (SLC16)
4-Port Analogue Trunk Card
(LCOT4)
T-1 Trunk Card (T1)
E-1 Trunk Card (E1)
8-port digital extension card for DPTs, DSS consoles, and PT-interface CSs.
16-port digital extension card for DPTs, DSS consoles, and PT-interface CSs.
8-Port Single Line Telephone Extension Card
(SLC8)
16-Port Single Line Telephone Extension Card
(SLC16)
4-port analogue trunk card with 1 power failure transfer (PFT) port.
1-port T1 trunk card. EIA/TIA standard compliant.
1-port E1 trunk card. ITU-T standard compliant.
KX-NCP1188
KX-NCP1190
KX-NCP1280
KX-NCP1290
KX-NCP1290CE
Optional 3-Slot Base Card (OPB3) Optional 3-slot base card for mounting a maximum of 3 option cards.
2-Port BRI Card (BRI2) 2-port ISDN Basic Rate Interface card.
EURO-ISDN/ETSI compliant.
PRI Card (PRI23)
PRI Card (PRI30)
1-port ISDN Primary Rate Interface card (23B channels). NI (North American standard ISDN protocol) compliant.
1-port ISDN Primary Rate Interface card (30B channels). EURO-ISDN/ETSI compliant.
KX-NCP1290CJ PRI Card (PRI30)
KX-NCP1290CN
KX-TDA0161
PRI Card (PRI30)
4-Port Doorphone Card (DPH4)
1-port ISDN Primary Rate Interface card (30B channels). EURO-ISDN/ETSI compliant.
1-port ISDN Primary Rate Interface card (30B channels). EURO-ISDN/ETSI compliant.
4-port doorphone card for 4 doorphones and 4 door openers. To be mounted on the OPB3 card.
Installation Manual 21
1.2.1 Optional Equipment
Model No.
KX-TDA0162
KX-TDA0164
KX-TDA0166
KX-TDA0191
KX-TDA0192
KX-TDA0194
KX-TDA0196
KX-TDE0110
KX-TDE0111
Model Name Description
2-Port Doorphone Card (German
Type) (DPH2)
4-Port External Input/Output Card
(EIO4)
2-port doorphone card for 2 German-type doorphones and 2 door openers. To be mounted on the OPB3 card.
4-port external input/output card. To be mounted on the OPB3 card.
16-Channel Echo Canceller Card
(ECHO16)
16-channel card for echo cancellation during conferences. To be mounted on the OPB3 card.
4-Channel Message Card (MSG4) 4-channel message card. To be mounted on the
OPB3 card.
2-Channel Simplified Voice
Message Card (ESVM2)
4-Channel Simplified Voice
Message Card (ESVM4)
2-channel simplified voice message card for
Built-in Simplified Voice Message feature. Also supports MSG card features. To be mounted on the OPB3 card.
4-channel simplified voice message card for
Built-in Simplified Voice Message feature. Also supports MSG card features. To be mounted on the OPB3 card.
Remote Card (RMT)
16-Channel VoIP DSP Card
(DSP16)
64-Channel VoIP DSP Card
(DSP64)
Analogue modem card for remote communication with the PBX. ITU-T V.90
support. To be mounted on the IPCMPR card.
16-channel digital signal processor card with a
4-Channel IP Trunk activation key and an
8-Channel IP Proprietary Telephone activation key preinstalled. Compliant with ITU-T G.729A
and G.711 codec methods. To be mounted on the IPCMPR card.
64-channel digital signal processor card with four
4-Channel IP Trunk activation keys and four
8-Channel IP Proprietary Telephone activation keys preinstalled. Compliant with ITU-T G.729A
and G.711 codec methods. To be mounted on the IPCMPR card.
Note
22 Installation Manual
1.3.1 General Description
1.3 Specifications
1.3.1 General Description
Control Bus
Communication Bus
Switching
Power Input KX-NCP500
Power Consumption
(when fully mounted)
KX-NCP1000
KX-NCP500
KX-NCP1000
Maximum Power Failure Tolerance
Memory Backup Duration
Dialling Trunk
Mode Conversion
Ring Frequency
Trunk Loop Limit
Operating
Environment
Conference Call Trunk
Music on Hold (MOH)
Temperature
Humidity
Paging
Serial Interface Port
RJ45 Port
Extension
Internal
External
RS-232C
MNT Port
LAN Port
Original bus (16-bit, 8 MHz, 10 megabytes per second)
H.100 bus conformity (1024 time slots)
Non-blocking
100 V AC to 130 V AC; 1.0 A/200 V AC to 240 V AC; 0.6 A; 50
Hz/60 Hz
100 V AC to 130 V AC; 1.3 A/200 V AC to 240 V AC; 0.8 A; 50
Hz/60 Hz
51 W
(240 V: 122 VA, 200 V: 113 VA, 130 V: 100 VA, 100 V: 92 VA)
65 W
(240 V: 142 VA, 200 V: 134 VA, 130 V: 119 VA, 100 V: 113 VA)
300 ms
7 years
Dial Pulse (DP) 10 pps, 20 pps
Tone (DTMF) Dialling
Dial Pulse (DP) 10 pps, 20 pps
Tone (DTMF) Dialling
DP-DTMF, DTMF-DP
20 Hz/25 Hz (selectable)
1600
W maximum
0 °C to 40 °C
10 % to 90 % (non-condensing)
From 10
´ 3-party conference call to 4 ´ 8-party conference call
1 port (Level Control: -6 dB to +6 dB per 3 dB)
MOH1: Selectable Internal/External Music Source port
Level Control: -6 dB to +3 dB per 3 dB
1 port (Volume Control: -15 dB to +6 dB per 3 dB)
1 (maximum 115.2 kbps)
1 (for PC connection)
1 (for LAN connection)
Installation Manual 23
1.3.1 General Description
Extension Connection Cable
Dimension
Weight (when fully mounted)
KX-NCP500
KX-NCP1000
KX-NCP500
KX-NCP1000
SLT
DPT
1-pair wire (T, R)
1-pair wire (D1, D2) or
2-pair wire (T, R, D1, D2)
2-pair wire (T, R, D1, D2) APT
PT-interface CS (2-channel)
PT-interface CS (8-channel)
DSS Console and Add-on Key
Module
1-pair wire (D1, D2)
430 mm (W)
´ 88 mm (H) ´ 340 mm (D)
430 mm (W)
´ 130 mm (H) ´ 340 mm (D)
Under 7 kg
Under 8 kg
1-pair wire (D1, D2)
4-pair wire (D1, D2)
*1 If tolerance may be exceeded, an Uninterruptible Power Supply (UPS) is recommended.
24 Installation Manual
1.3.2 Characteristics
1.3.2 Characteristics
Terminal Equipment Loop Limit
Minimum Leakage Resistance
Maximum Number of Extension
Instruments per Line
•
PT: KX-DT300/KX-T7600 series DPT: 90
W; all other DPTs/APTs:
40
W
•
SLT: 600
W including set
•
Doorphone: 20
W
•
CS: 65
W
15 000
W minimum
1.
for PT or SLT
2.
by Parallel or eXtra Device Port connection of an APT/DPT and an SLT
3.
by Digital eXtra Device Port connection of 2 DPTs and an SLT
75 Vrms at 20 Hz/25 Hz depending on the Ringing Load
1600
W maximum
24 ms to 2032 ms
Ring Voltage
Trunk Loop Limit
Hookswitch Flash/Recall Timing
Range
BRI Cards Internal ISDN Mode
Door Opener Current Limit
External Relay Current Limit
External Sensor Current Limit
Paging Terminal Impedance
MOH (Music on Hold) Terminal
Impedance
Supply Voltage: 40 V
Power Supply (BRI2): 4.5 W per 1 line, 9 W per 2 lines
Power Supply Method: Phantom Power Supply
24 V DC/30 V AC, 1 A maximum
24 V DC/30 V AC, 1 A maximum
Power to the external sensor is provided from the EIO4 card and must be grounded through the EIO4 card. For the connection diagram, refer
to "3.7.4 EIO4 Card (KX-TDA0164)". The PBX detects input from the
sensor when the signal is under 100
W.
600
W
10 000
W
Installation Manual 25
1.3.3 System Capacity
1.3.3 System Capacity
Type and Maximum Number of Slots
The PBX supports the following type and number of slots.
Slot Type
IPCMPR Card Slot
Regular Free Slot
Small Free Slot
Virtual Slot
Virtual Trunk Slot
Virtual Extension Slot
IPCMPR Card Slot and Free Slots
KX-NCP500
A B C
KX-NCP1000
A
Maximum Number
KX-NCP500
1
2
3
4
4
KX-NCP1000
1
3
4
4
4
B C
A.
Small Free Slots
B.
Regular Free Slots
C.
IPCMPR Card Slot
26 Installation Manual
Virtual Slots of the IPCMPR Card
Example: Virtual Slots of the KX-NCP1000
IPCMPR Card
Virtual Extension Slots
Virtual Trunk Slots
Virtual Slots
1.3.3 System Capacity
Installation Manual 27
1.3.3 System Capacity
Maximum Optional Service Cards
The following number of cards can be installed in the Free Slots or Virtual Slots of the PBX.
Note
•
Any card that exceeds the capacity of the PBX will be ignored.
•
When the PBX starts up with an invalid configuration, some cards will be ignored.
Cards Installed in Free Slots or Virtual Slots
: For Small Free Slots
: For Regular Free Slots
Card Type
IPCMPR
Trunk Card
Virtual Trunk Card
Total
*1
*2
V-IPGW16
V-SIPGW16
Physical Trunk Card
LCOT4
BRI2
T1
E1
PRI23
PRI30
Extension Card
Virtual Extension Card
V-IPEXT32
V-SIPEXT32
V-IPCS4
Physical Extension Card
DHLC4
DLC8
DLC16
SLC8
SLC16
OPB3
Maximum Number
KX-NCP500 KX-NCP1000
1
9
*1
1
9
*1
4
2
4
Total 5
*2
3
2
7
4
4
4
4
3
1
2
4
2
4
Total 5
4
2
7
4
4
4
4
3
1
2
*2
2
13
3
15
When installing T1, E1, PRI30, PRI23 cards, make sure that the number of these cards 2 + the number of the other cards does not exceed 9.
One T1, E1, PRI30, or PRI23 card counts as 2 cards.
28 Installation Manual
1.3.3 System Capacity
Cards Mounted on Other Optional Service Cards
Maximum Number
Card Type
KX-NCP500 KX-NCP1000
DSP4
DSP16
DSP64
RMT
DPH4
DPH2
ECHO16
MSG4
ESVM2
ESVM4
EIO4
1
1
4
6
2
4
4
1
1
4
8
2
4
4
*1 Only 1 ECHO16 card can be mounted on each OPB3 card.
Mounted on
IPCMPR Card
OPB3 Card
Maximum Trunks and Extensions
The PBX supports the following number of trunks and extensions.
Type
Total Number of Trunks
Maximum Number
128
Trunk (Physical Trunk Card)
Trunk (Virtual Trunk Card)
H.323 Trunks
SIP Trunks
Total Number of Extensions
Extension (Physical Extension Card)
Extension (Virtual Extension Card)
IP-PT and IP Softphone
SIP Extension
64
64
32
64
172
44
128
128
Installation Manual 29
1.3.3 System Capacity
DSP Card Resources
The maximum number of simultaneous calls using IP protocols is determined by the type of call, codec(s) used, and digital signal processor (DSP) card installed in the PBX.
Below are some example configurations and the maximum number of simultaneous calls for each.
For Calls between Virtual Trunks and Virtual Extensions
Maximum Number of Simultaneous Calls
Codec(s) Used
DSP4 Card DSP16 Card DSP64 Card
G.711
G.711+G.729A
G.729A
8
2
2
32
12
8
64
42
32
*1 For example, when a virtual extension uses G.711 and a virtual trunk uses G.729A for the same call.
For Calls between Virtual Trunks and Physical Card Extensions (e.g., DPTs, etc.)
Maximum Number of Simultaneous Calls
Codec Used
G.711
G.729A
DSP4 Card
5
2
DSP16 Card
32
12
DSP64 Card
64
50
For Calls between Virtual Extensions and Physical Card Extensions/Trunks (e.g., PRI, etc.)
Maximum Number of Simultaneous Calls
Codec Used
DSP4 Card DSP16 Card DSP64 Card
G.711
G.729A
16
4
64
16
113
64
Note
For non-peer-to-peer calls via the DSP card, calls cannot be made or received when all of the card's resources are being used.
30 Installation Manual
1.3.3 System Capacity
Maximum Terminal Equipment
The following shows the number of each terminal equipment type supported by the PBX.
Telephone
Terminal Equipment Type Maximum Number
172
SLT
KX-DT300/KX-T7600 series DPT
KX-T7560/KX-T7565 DPT
Other DPT
APT
IP-PT
SIP Extension
DSS console
CS
4
128
128
8
21
36
40
36
10
PT-interface CS (2-channel)
PT-interface CS (8-channel)
IP-CS (8-channel)
PS
Voice Processing System (VPS)
Doorphone
Door Opener
External Sensor
External Relay
11
5
16
64
2
16
16
16
16
*1
*2
*3
*4
KX-NT400, KX-NT300 series, and KX-NT265 (software version 2.00 or later only)
For the KX-NT400, the maximum number of extensions that can be connected to the PBX is 64.
One 8-channel PT-interface CS or IP-CS counts as 2 CSs, up to a maximum of 32 CSs. Therefore, the maximum number of CSs is
21 (eleven 2-channel CSs + ten 8-channel CSs).
For the KX-NCP500, when using the DPH2 card, the maximum number of doorphones is 12.
Installation Manual 31
1.3.3 System Capacity
Note for KX-NT265 IP-PT users
The supported card varies depending on the software version of your KX-NT265 IP-PT. To confirm the version, follow the procedure below:
While starting up
PROGRAM
Select
"Maintenance".
SP-PHONE
SP-PHONE
Software version is displayed.
SP-PHONE
Select
"Version display".
To exit the programming mode
HOLD HOLD HOLD
"AP Version".
HOLD
Digital EXtra Device Port (Digital XDP) Connection Capacity
The number of Digital XDP ports that can be assigned depends on the following:
– the number of connected DPTs
– the maximum number of DPTs the PBX can support
The table below shows examples of how many Digital XDP ports can be assigned with different configurations.
Config.1
Config.2
Config.3
Config.4
Config.5
Small Free Slot
Regular Free Slot
No. of DPT ports
No. of Digital XDP ports
Total No. of DPTs (max. 40)
–
DLC16
–
16
16
32
DHLC4
DLC16
–
20
20
40
–
DLC8
DLC16
24
16
40
–
DLC16
DLC16
32
8
40
DHLC4
DLC16
DLC16
36
4
40
Note
With Config.3, Config.4, and Config.5, the combination of 20 DPT ports and 20 Digital XDP ports is also possible.
32 Installation Manual
1.3.3 System Capacity
Power Supply Unit Capacity
The pre-installed power supply unit (PSU) in each PBX supports a different load figure.
PBX Model
KX-NCP500/KX-NCP1000
Maximum Load Figure
44
Load Figure Calculation
Equipment Type
PT
Extension Card
PT-interface CS (2-channel) (1 unit)
PT-interface CS (8-channel) (1 unit)
IP-CS (8-channel) (1 unit)
ISDN Extension
VPS (1 port)
DHLC4
SLC8
SLC16
KX-DT300 series DPT/KX-DT300 series DSS console/KX-T7600 series DPT/KX-T7600 series
DSS console
KX-T7560/KX-T7565 DPT
Other DPT/Other DSS console
APT
IP-PT
SIP Extension
Load Figure
1
4
8
0
2
1
4
8
16
4
0
1
4
0
*1
Only the extension cards that can support SLTs count for the load figures.
Notice
If the total load figure exceeds the maximum load figure of the PBX by 3, the corresponding extension card cannot be supported by the PBX.
Calculation Example
Trunk
Lines and Equipment
1 line (23ch)
Load Figure
–
Small Free
Slot
PRI23
Required Card
Regular
Free Slot
–
Virtual Slot
– PRI
Analogue
Trunk
SIP Trunk
H.323 Trunk
4 lines
4 lines
4 lines
–
–
–
LCOT4
–
–
–
–
–
–
V-SIPGW16
V-IPGW16
Installation Manual 33
1.3.3 System Capacity
Lines and Equipment
Extension KX-DT300 series DPT
SLT
KX-NT300 series IP-PT
SIP
Extension
VPS
CS
24 units
16 units
40 units
0
0
0
Load Figure
28
16
0
0
0
0
Small Free
Slot
Required Card
Regular
Free Slot
Virtual Slot
–
DHLC4
–
–
–
–
SLC16
*1 At least 4 of the 20 DPT ports of DHLC4 and DLC16 cards must be assigned as Digital XDP ports.
The total load figure in the example is 44, and is calculated as follows:
(24 units
´ 1) + (1 DHLC4 card ´ 4) + (1 SLC16 card ´ 16) = 44
–
–
–
–
–
V-IPEXT32
´ 2
–
–
–
34 Installation Manual
Section 2
Activation Key Installation
This section describes information on activation keys, including how to obtain an activation key and install it in the SD Memory Card.
Installation Manual 35
2.1.1 Activation Keys
2.1 Information about the Activation Keys
2.1.1 Activation Keys
To use IP trunks and IP telephones on a private IP network using the IPCMPR card or to upgrade the software for enhanced features, you need the appropriate activation keys.
Activation keys are provided via the DSP cards and optional activation key files.
Type and Maximum Number of Activation Keys
The PBX supports the following type and number of activation keys:
Activation Key Type Description
Maximum
Number
Allows the use of 2 IP trunks (H.323/
SIP).
32
16 IP Softphone/IP PT
1 IP PT
Allows the use of 4 IP trunks (H.323/
SIP).
Allows the use of 1 IP-PT/IP softphone.
Allows the use of 4 IP-PTs/IP softphones.
Allows the use of 8 IP-PTs/IP softphones.
Allows the use of 16 IP-PTs/IP softphones.
Allows the use of 1 IP-PT.
16
128
32
16
8
128
4 IP PT
8 IP PT
16 IP PT
Allows the use of 4 IP-PTs.
Allows the use of 8 IP-PTs.
Allows the use of 16 IP-PTs.
32
16
8
1 SIP Extension
4 SIP Extension
Allows the use of 1 SIP Extension.
Allows the use of 4 SIP Extensions.
128
32
8 SIP Extension
Allows the use of 8 SIP Extensions.
16
16 SIP Extension
CA Pro 1user
Allows the use of 16 SIP Extensions.
Allows the use of CA Pro for 1 user.
8
128
CA Pro 5users
Allows the use of CA Pro for 5 users.
25
CA Pro 10users
CA Pro 40users
CA Pro 128users
Allows the use of CA Pro for 10 users.
Allows the use of CA Pro for 40 users.
Allows the use of CA Pro for 128 users.
12
3
1
Supported IP Trunks/IP
Telephones/CA Users
64 IP trunks (H.323/SIP)
128 IP-PTs/IP softphones
128 IP-PTs
128 SIP Extensions
128 users
125 users
120 users
120 users
128 users
36 Installation Manual
2.1.1 Activation Keys
Activation Key Type Description
Maximum
Number
Supported IP Trunks/IP
Telephones/CA Users
CA Supervisor 1user
Software Upgrade 01
Allows the use of CA ACD Monitor for 1 ICD Supervisor.
Upgrades software to use enhanced features.
4
1
4 users
-
*1
*2
You need to set the number of the installed activation key to be used for H.323 trunks through system programming. By default, all the installed activation keys will be used for SIP trunks.
You can set how many IP softphones can be used with the installed activation keys through system programming. By default, only
IP softphones can be used with the installed activation keys.
Preinstalled Activation Keys in the DSP Cards
The following type and number of activation keys are preinstalled on the DSP card:
Card Type Supported IP Trunks/IP-PTs
DSP4
DSP16
DSP64
Activation Key
4-Channel IP Trunk
8-Channel IP Proprietary
Telephone
4-Channel IP Trunk
8-Channel IP Proprietary
Telephone
4-Channel IP Trunk
8-Channel IP Proprietary
Telephone
1
1
1
1
4
4
4 IP trunks (H.323/SIP)
8 IP-PTs
4 IP trunks (H.323/SIP)
8 IP-PTs
16 IP trunks (H.323/SIP)
32 IP-PTs
Depending on the number of IP trunks and IP-PTs to be used, you need to select the DSP card from the above.
Example: Preinstalled Activation Keys in the DSP16 Card
Additional Activation Keys in the SD Memory Card (Activation Key Files)
When the number of preinstalled activation keys on the DSP cards is not enough for the desired configuration or when you wish to use enhanced features, additional activation keys in the form of activation key files can be installed on the SD Memory Card.
The following type and number of additional activation keys can be installed on the SD Memory Card:
Installation Manual 37
2.1.1 Activation Keys
Activation Keys for IP Trunks
Model No.
Activation Key Type
KX-NCS3102
2 IP Trunk
KX-NCS3104
4 IP Trunk
30
15
Maximum Number/Supported IP Trunks with DSP4/DSP16 with DSP64
60 IP trunks
(H.323/SIP)
24
12
48 IP trunks
(H.323/SIP)
Activation Keys for IP Telephones
Model No.
Activation Key Type
KX-NCS3201
1 IP Softphone/IP PT
KX-NCS3204
4 IP Softphone/IP PT
KX-NCS3208
8 IP Softphone/IP PT
KX-NCS3216
16 IP Softphone/IP PT
KX-NCS3501
1 IP PT
KX-NCS3504
4 IP PT
KX-NCS3508
8 IP PT
KX-NCS3516
16 IP PT
KX-NCS3701
1 SIP Extension
KX-NCS3704
4 SIP Extension
KX-NCS3708
8 SIP Extension
KX-NCS3716
16 SIP Extension
Maximum Number/Supported IP Telephones
120
30
15
7
120
30
15
7
128
32
16
8
with DSP4/DSP16
120 IP-PTs/IP softphones
120 IP-PTs/IP softphones
120 IP-PTs/IP softphones
112 IP-PTs/IP softphones
120 IP-PTs
120 IP-PTs
120 IP-PTs
112 IP-PTs
128 SIP Extensions
96
24
12
6
96
24
12
6
128
32
16
8
with DSP64
96 IP-PTs/IP softphones
96 IP-PTs/IP softphones
96 IP-PTs/IP softphones
96 IP-PTs/IP softphones
96 IP-PTs
96 IP-PTs
96 IP-PTs
96 IP-PTs
128 SIP Extensions
Activation Keys for CA Users
Model No.
Activation Key Type
KX-NCS2201
CA Pro 1user
KX-NCS2205
CA Pro 5users
KX-NCS2210
CA Pro 10users
KX-NCS2240
CA Pro 40users
KX-NCS2249
CA Pro 128users
KX-NCS2301
CA Supervisor 1user
Maximum Number
128
25
12
3
1
4
Supported CA Users
128 users
125 users
120 users
120 users
128 users
4 users
38 Installation Manual
2.1.1 Activation Keys
Activation Key for Software Upgrading
Model No.
Activation Key Type
KX-NCS3910
Software Upgrade 01
Maximum Number
1
Note
•
•
For information about how to install the activation key files on the SD Memory Card, refer to
Activation Key Installation Example
The following shows an example of when using 16 H.323 trunks, 16 SIP trunks, 32 IP-PTs, 16 IP softphones, and 16 SIP Extensions on a private IP network using the IPCMPR card.
Example: KX-NCP1000
Virtual Extension Slots
SD Memory Card
4-Channel IP Trunk
16 IP trunks
(H.323/SIP)
8-Channel IP Softphone/
IP Proprietary Telephone
16-Channel SIP
Extension
16 SIP Extensions
16 IP softphones
DSP64 Card
4-Channel IP Trunk
16 IP trunks
(H.323/SIP)
8-Channel IP
Proprietary Telephone
32 IP-PTs
IPCMPR Card
Total
16 SIP Extensions
16 IP softphones
32 IP-PTs
Virtual Trunk Slots
Total
16 H.323 trunks
16 SIP trunks
Virtual Slots
Installation Manual 39
2.1.2 Activation Key Code and Key Management System
2.1.2 Activation Key Code and Key Management System
To obtain additional activation keys, you need to purchase the appropriate activation key codes and access the Key Management System. You can download the activation keys as an activation key file from the Key
Management System.
To download the activation keys, enter the MPR ID number shown on the IPCMPR card in the PBX, and activation key number and registration ID provided on each activation key code.
Memory Card (Activation Key Files)".
Note
•
You can only download the activation key file once using the activation key number and registration ID provided on the activation key code.
•
Up to 8 activation keys can be downloaded as one activation key file.
•
Up to 100 activation key files can be installed in the SD Memory Card.
•
It is possible to send the activation key file to a specified e-mail address at the same time as downloading it to a PC.
•
Make sure to backup the downloaded activation key files on your PC.
•
In the event of a system malfunction, you need a temporary activation key for maintenance purposes.
The temporary activation key can only be used for a limited time period, and can be downloaded from the Key Management System in the same way as downloading activation key files.
40 Installation Manual
2.1.3 Activation Key File
2.1.3 Activation Key File
The corresponding number of IP trunks and IP telephones or enhanced features can be activated by installing the downloaded activation key file(s) in the SD Memory Card of the IPCMPR card using the Maintenance
Console.
Installing the Activation Key File in the SD Memory Card
Make sure to install the Maintenance Console on the PC in advance, and connect the PC to the PBX. For
details about the Maintenance Console, refer to "Section 4 Guide for the Maintenance Console".
1.
Start the Maintenance Console from the Start menu.
2.
From the Utility menu, select File Transfer PC to PBX (SD Card).
A dialogue box will be displayed.
3.
Select the file to upload.
A window showing the upload progress will be displayed.
While transferring files to the SD memory card, the PBX automatically renames them according to the header information.
A message will be displayed when the transfer is complete.
4.
Click OK.
5.
Under Configuration, click Slot.
6.
Click Activation Key.
7.
For IP trunk activation key file(s), click Execute.
A confirmation message will be displayed. Click Yes.
Notice
The activation key file can only be installed in the PBX with the MPR ID number entered when the activation key file was downloaded. The activation key file cannot be reissued unless the IPCMPR card crashes.
Note
•
It is necessary to restart the PBX to activate the Software Upgrade 01 activation key after performing
the procedure above. To restart the PBX, refer to "5.1.4 Using the Reset Button".
•
For information about programming activation keys using the Maintenance Console, refer to "3.3 [1-1]
Slot—Activation Key" in the PC Programming Manual.
Installation Manual 41
2.1.3 Activation Key File
42 Installation Manual
Section 3
Installation
This section describes the procedures to install the
PBX. Detailed instructions for planning the installation site, installing the main unit and optional service cards, and cabling of peripheral equipment are provided.
Further information on peripheral equipment installation is included.
Installation Manual 43
3.1.1 Before Installation
3.1 Before Installation
3.1.1 Before Installation
Please read the following notes concerning installation and connection before installing the PBX and terminal equipment.
Be sure to comply with all applicable laws, regulations, and guidelines.
Safety Installation Instructions
WARNING
When installing telephone wiring, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:
•
Never install telephone wiring during a lightning storm.
•
Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
•
Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.
•
Use caution when installing or modifying telephone lines.
Installation Precautions
The PBX is made for 19-inch rack mounting or floor standing, and should be installed in a location where it is accessible for inspections and maintenance.
To prevent malfunction, noise, or discolouration, follow the instructions below:
WARNING
Do not install the system in the following locations:
•
Areas where shocks or vibrations are frequent or strong. Such activity may lead to the product falling over and causing injury, or may impair the product's performance.
•
Areas with high amounts of dust. High amounts of dust can lead to fire or electric shock, and impair the performance of the product.
CAUTION
Do not install the system in the following locations:
•
In direct sunlight and hot, cold, or humid places. (Temperature range: 0 °C to 40 °C)
•
Areas where sulfuric gases may be present, such as near thermal springs.
•
Near devices that generate high frequencies, such as sewing machines or electric welders.
•
Locations where other objects will obstruct the area around the PBX. Be especially careful to leave at least 5 cm to the sides of the PBX for ventilation.
Notice
Do not install the system in the following locations:
•
On or near computers, telexes, or other office equipment, as well as microwave ovens or air conditioners. (It is preferable not to install the system in the same room as the above equipment.)
•
Within 1.8 m of radios and televisions. (Both the PBX and PTs should be at least 1.8 m away from such devices.)
Do not perform the following:
•
Do not block the openings of the PBX.
•
Do not stack up the optional service cards.
44 Installation Manual
3.1.1 Before Installation
Wiring Precautions
Be sure to follow these instructions when wiring the unit:
CAUTION
•
Avoid using the same AC outlet for computers, telexes, and other office equipment, as noise generated by such equipment may hamper system performance or interrupt the system.
•
Unplug the system from its power source when wiring, and plug the system back in only after all wiring is completed.
•
Trunks should be installed with surge protectors. For details, refer to "3.2.9 Surge Protector
Notice
•
Use 2-pair telephone cables when connecting PTs.
Use 1-pair telephone cables when connecting SLTs, data terminals, answering machines, computers,
Voice Processing Systems, etc.
•
Mis-wiring may cause the PBX to operate improperly. Refer to Section 3 "Section 3 Installation" when
wiring the system.
•
If an extension does not operate properly, disconnect the telephone from the extension line and connect it again, or turn off the PBX using the power switch, then turn it on again.
•
Use twisted pair cable for trunk connection.
•
To prevent signal noise from interfering with the performance of the product, do not run unshielded telephone cables near AC power cables, computer cables, AC power sources, etc. When running cables near other noise-generating devices or cables, use shielded telephone cables or shield the telephone cables with metal tubing.
Installation Manual 45
3.2.1 Unpacking
3.2 Installation of the PBX
3.2.1 Unpacking
Unpack the box and check the items below:
Main Unit
Ferrite Core (for the IPCMPR card)
AC Cord
19-inch Rack Attachment Bracket
SD Memory Card
Screw
KX-NCP500
2
1
2
1
6
KX-NCP1000
2
1
2
1
6
*1
KX-NCP500BX/KX-NCP1000BX is supplied with 2 types of AC cord. Please use whichever is appropriate for the country/area.
46 Installation Manual
3.2.2 Names and Locations
KX-NCP500
Front
A B C
Back
D E
KX-NCP1000
Front
A B C
F G H I J K
Back
L
3.2.2 Names and Locations
D E F G
A.
Small Free Slots
B.
RUN Indicator
C.
Regular Free Slots
D.
ALARM Indicator
E.
IPCMPR Card Slot
F.
MNT Port
G.
LAN Port
H.
Hook Clip
I.
Power Switch
J.
AC Inlet
K.
Earth Terminal
L.
RS-232C Port
Note
A Power Supply Unit (PSU) is pre-installed.
H I J K L
Installation Manual 47
3.2.3 Frame Earth Connection
3.2.3 Frame Earth Connection
1.
Loosen the screw.
2.
Insert an earthing wire (user-supplied).
3.
Tighten the screw.
4.
Connect the earthing wire to earth.
To earth
Screw
Earthing wire
WARNING
•
Proper earthing (connection to earth) is very important to reduce the risk to the user of electrocution or to protect the PBX from the bad effects of external noise in the case of a lightning strike.
•
The earthing wire of the AC cable has an effect against external noise and lightning strikes, but it may not be enough to protect the PBX. A permanent connection between earth and the earth terminal of the PBX must be made.
CAUTION
For earthing wire, green-and-yellow insulation is required, and the cross-sectional area of the conductor must be more than 0.75 mm
2
or 18 AWG.
Notice
Be sure to comply with applicable local regulations (e.g., laws, guidelines).
48 Installation Manual
3.2.4 Installing/Removing the Optional Service Cards
3.2.4 Installing/Removing the Optional Service Cards
CAUTION
•
To protect the back board from static electricity, do not touch parts on the back board in the main unit and on the optional service cards. To discharge static electricity, touch ground or wear an earthing strap.
•
When the label is attached to an optional service card (for small free slots), be sure to turn the power switch off before installing or removing the card.
•
When installing or removing the IPCMPR card, the DC power supply must be turned off.
Installing/Removing Optional Service Cards
1.
Turn the 2 screws anticlockwise to remove the appropriate slot panel.
Screws
2.
Insert the card along the guide rails.
Guide Rail
Installation Manual 49
3.2.4 Installing/Removing the Optional Service Cards
3.
Turn the 2 screws clockwise to fix the card in place.
Screws
4.
To remove the card, reverse the procedure above.
Note
Make sure the screws are tightened to earth the card securely.
50 Installation Manual
3.2.5 Types of Connectors
3.2.5 Types of Connectors
Connector Type Pin Number
RJ45
(Twisted pair cable)
BNC
1 8
Used for
•
IPCMPR
•
DHLC4 (KX-NCP1170)
•
DLC8 (KX-NCP1171)
•
DLC16 (KX-NCP1172)
•
SLC8 (KX-NCP1173)
•
SLC16 (KX-NCP1174)
•
LCOT4 (KX-NCP1180)
•
T1 (KX-NCP1187)
•
E1 (KX-NCP1188)
•
BRI2 (KX-NCP1280)
•
PRI30 (KX-NCP1290CE/KX-NCP1290CJ/
KX-NCP1290CN)
•
PRI23 (KX-NCP1290)
•
E1 (KX-NCP1188)
1
2
10-pin
Terminal
Block
8-pin
Terminal
Block
10
8
RS-232C
6 1
1
•
DPH4 (KX-TDA0161)
•
DPH2 (KX-TDA0162)
•
EIO4 (KX-TDA0164)
1
•
Main Unit
9 5
(Shielded cable)
Installation Manual 51
3.2.5 Types of Connectors
Connector Type
Mini Plug
Pin Number
•
IPCMPR
2
4
Used for
52 Installation Manual
3.2.6 Attaching a Ferrite Core
3.2.6 Attaching a Ferrite Core
A ferrite core must be attached when an RJ45 connector is connected to an IPCMPR or E1/PRI30/BRI2 cards.
For the IPCMPR Card
Wrap the cable once around the ferrite core, then close the case of the ferrite core. Attach the ferrite core 3 cm away from the connector. The ferrite core is included with the PBX.
3 cm
For the E1/PRI30 Cards
Wrap the cable once around the ferrite core, then close the case of the ferrite core. Attach the ferrite core 5 cm away from the connector. The ferrite core is included with the card.
5 cm
For the BRI2 Card
Wrap the cable(s) once around the ferrite core, then close the case of the ferrite core. Attach the ferrite core as close to the card's connector as possible. The ferrite core is included with the card.
Installation Manual 53
3.2.7 19-inch Rack Mounting
3.2.7 19-inch Rack Mounting
WARNING
•
Be careful not to drop any components. Dropping components may damage them or cause an injury.
•
Only use the 19-inch rack mounting equipment (attachment bracket, screws) included with the
PBX.
CAUTION
•
When the PBX is mounted on a 19-inch rack, make sure that the installation of the unit does not cause the temperature of the rack to exceed its limit.
•
If the PBX is not installed properly using the securing correct methods, the PBX may fall causing serious damage.
•
When this product is no longer in use, make sure to detach it from the rack.
1.
Fix the attachment brackets to the left and right sides of the PBX with 3 screws.
®
1
2.
Place the PBX in the 19-inch rack and fix both attachment brackets to the rack with the rack’s proprietary mounting equipment.
®
2
Attachment Bracket
2
Screw
1
54 Installation Manual
3.2.8 Floor Standing
3.2.8 Floor Standing
When installing the PBX on the floor, make sure to follow these instructions.
WARNING
Be careful not to drop any components. Dropping components may damage them or cause an injury.
CAUTION
•
Make sure that the PBX is placed as indicated in the diagram below. Do not place it on its side or upside down.
•
Do not block the openings of the PBX. Allow space of at least 20 cm above and 10 cm at the sides of the PBX.
•
Make sure that the surface behind the PBX is flat and free of obstacles, so that the openings on the back of the PBX will not be blocked.
•
Make sure that the surface behind the PBX is not made of wood.
Floor
Installation Manual 55
3.2.9 Surge Protector Installation
3.2.9 Surge Protector Installation
CAUTION
Performing surge protection is essential. Make sure to follow the instructions in this section.
Overview
A massive electrical surge can be caused if lightning strikes a telephone cable 10 m above ground, or if a telephone line comes into contact with a power line. A surge protector is a device that is connected to a trunk to prevent potentially dangerous electrical surges from entering the building via the trunk and damaging the
PBX and connected equipment.
To protect the system from electrical surges, we strongly recommend connecting the system to a surge protector that meets the following specifications:
–
Surge arrestor type: 3-electrode arrestor
–
DC spark-over voltage: 230 V
–
Maximum peak current: at least 10 kA
Many countries/areas have regulations requiring surge protection. Be sure to comply with all applicable laws, regulations, and guidelines.
Installation
Trunk
Surge
Protector
Trunk Trunk
Terminal
Board
Extn.
PBX
Earth
Extn.
SLT
PT
PT-interface CS
CS
Frame
Earth
Extn.: Extension line
56 Installation Manual
3.2.9 Surge Protector Installation
Outside Installation
(Main Building)
Surge Protector
Trunk
Trunk
Extn.
Terminal
Board
Extn.
Extn.
PBX
Extn.
Surge
Protector
(Another Building)
SLT
PT
PT-interface CS
CS
SLT
PT
PT-interface CS
CS
Earth
Extn.: Extension Line
If you install an extension outside of the building, the following precautions are recommended:
a.
Install the extension wire underground.
b.
Use a conduit to protect the wire.
Note
The surge protector for an extension and CS is different from that for trunks.
Installation of an Earth Rod
Surge Protector
Trunk
Earthing
Wire
(Underground)
Earth Rod
PBX
Installation Manual 57
3.2.9 Surge Protector Installation
1.
Connect the earth rod to the surge protector using an earthing wire with a cross-sectional area of at least
1.3 mm
2
.
2.
Bury the earth rod near the protector. The earthing wire should be as short as possible.
3.
The earthing wire should run straight to the earth rod. Do not run the wire around other objects.
4.
Bury the earth rod at least 50 cm underground.
Note
•
The above figures are recommendations only.
•
The length of earth rod and the required depth depend on the composition of the soil.
58 Installation Manual
3.3.1 IPCMPR Card
3.3 Information about the Main Processing Card
3.3.1 IPCMPR Card
Function
The IPCMPR card is the preinstalled main processing card with built-in ESVM card feature (2-channel). The
Virtual Cards (trunk/extension) can be installed in Virtual Slots of the IPCMPR card and can be activated with the activation keys. Also, the IPCMPR supports LAN connection so that IP telephones (IP-PTs, IP softphones,
SIP Extensions) and PCs can be connected on a private IP network.
Mountable Cards
•
One of the DSP4, DSP16, or DSP64 cards (refer to "3.3.2 DSP4 Card (KX-NCP1104), DSP16 Card
(KX-TDE0110), and DSP64 Card (KX-TDE0111)")
•
RMT card (refer to "3.3.3 RMT Card (KX-TDA0196)")
SD Memory Card
Slot Cover
LEDs
System Initialise
Switch
MNT Port
LAN Port
BGM/MOH
Reset Button Pager
MPR ID Number
MNT Port LAN Port
LEDs
To PC
To LAN
1
2
3
SD Memory
Card
4
5
Note
•
Make sure to use the MNT port for PC connection, and the LAN port for LAN connection.
•
The maximum length of the cable to be connected to the IPCMPR card is 100 m.
•
When connecting the RJ45 connector, attach the ferrite core included with the PBX. Refer to
"3.2.6 Attaching a Ferrite Core".
•
For details about Virtual Slots, refer to "1.3.3 System Capacity".
•
For details about the activation keys, refer to "2.1 Information about the Activation Keys".
Installation Manual 59
3.3.1 IPCMPR Card
•
For details about connecting to a LAN, refer to "3.11 LAN Connection"
•
For details about connecting peripherals, refer to "3.10.1 Connection of Peripherals"
•
For details about System Initialise Switch, refer to "3.13.1 Starting the PBX".
•
For details about Reset Button, refer to "5.1.4 Using the Reset Button".
•
Portions of this product contains software of Datalight, Inc. Copyright 1993–2000 Datalight,Inc., All
Rights Reserved.
WARNING
A lithium battery is used in the IPCMPR card. There is a risk of explosion if the battery is replaced with the incorrect type. Dispose of used batteries according to the manufacturer’s instructions.
CAUTION
•
The SD Memory Card contains software for all the processes of the PBX and all the customer data. It can be easily removed and taken away from the PBX by a third party. Therefore, do not allow unauthorised access to prevent data leakage.
•
Do not remove the SD Memory Card while power is supplied to the PBX. Doing so may cause the PBX to fail to start when you try to restart the system.
•
To prevent data leakage, render the SD Memory Card physically unusable before disposal.
Notice
•
Use only the SD Memory Card included with the PBX.
•
The SD Memory Card must be inserted in the SD Memory Card slot of the IPCMPR card before startup.
Pin Assignments
MNT Port/LAN Port (10BASE-T/100BASE-TX)
1 8
No.
4-5
6
7-8
1
2
3
Signal Name
TPO+
TPO-
TPI+
Reserved
TPI-
Reserved
Input (I)/Output (O)
I
–
–
O
I
O
Function
Transmit data+
Transmit data-
Receive data+
–
Receive data-
–
LED Indications
Indication
BATT ALARM
SD ACCESS
Colour
Red
Green
Description
Battery alarm indication
•
OFF: Normal
ON: Alarm
SD memory card status
•
ON: Accessing
60 Installation Manual
Indication
10BASE-T/
100BASE-TX
Colour
MNT 2 LINK Green
100 Yellow
LAN 1 LINK Green
100 Yellow
3.3.1 IPCMPR Card
Description
Link status indication
•
OFF: Off-line
•
ON: Linked normally
•
Flashing: In communication
Data transmission speed indication
•
OFF: 10 Mbps
•
ON: 100 Mbps
Link status indication
•
OFF: Off-line
•
ON: Linked normally
•
Flashing: In communication
Data transmission speed indication
•
OFF: 10 Mbps
•
ON: 100 Mbps
Installation Manual 61
3.3.2 DSP4 Card (KX-NCP1104), DSP16 Card (KX-TDE0110), and DSP64 Card (KX-TDE0111)
3.3.2 DSP4 Card (KX-NCP1104), DSP16 Card (KX-TDE0110), and
DSP64 Card (KX-TDE0111)
Function
DSP4:
DSP16:
DSP64:
4-channel digital signal processor card with a 4-Channel IP Trunk activation key and an
8-Channel IP Proprietary Telephone activation key preinstalled. Compliant with ITU-T G.
729A and G.711 codec methods. To be mounted on the IPCMPR card.
16-channel digital signal processor card with a 4-Channel IP Trunk activation key and an
8-Channel IP Proprietary Telephone activation key preinstalled. Compliant with ITU-T G.
729A and G.711 codec methods. To be mounted on the IPCMPR card.
64-channel digital signal processor card with four 4-Channel IP Trunk activation keys and four 8-Channel IP Proprietary Telephone activation keys preinstalled. Compliant with
ITU-T G.729A and G.711 codec methods. To be mounted on the IPCMPR card.
Screws inside
DSP4 Card/
DSP16 Card/
DSP64 Card
Accessories and User-supplied Items
Accessories (included): Screws
´ 3
User-supplied (not included): none
Note
•
Depending on the number and the type of IP trunks and IP telephones you wish to use, required activation keys are determined, and the DSP4, DSP16, or DSP64 card is selected to be installed.
•
If the preinstalled activation keys on the DSP cards are not enough for the desired configuration, you
62 Installation Manual
3.3.2 DSP4 Card (KX-NCP1104), DSP16 Card (KX-TDE0110), and DSP64 Card (KX-TDE0111)
•
When installing the DSP card, hold down the shaded areas of the card to connect it firmly.
Installation Manual 63
3.3.3 RMT Card (KX-TDA0196)
3.3.3 RMT Card (KX-TDA0196)
Function
Analogue modem card for remote communication with the PBX. ITU-T V.90 support. To be mounted on the
IPCMPR card.
Screws inside
RMT Card
IPCMPR Card
Accessories and User-supplied Items
Accessories (included): Screws
´ 2
User-supplied (not included): none
64 Installation Manual
3.4.1 Virtual Cards
3.4 Information about the Virtual Cards
3.4.1 Virtual Cards
Function
Virtual Cards are included with the IPCMPR card and can be activated with the appropriate activation key (Only
V-IPCS4 card can be activated without activation keys). By installing Virtual Cards in the Virtual Slots of the
IPCMPR card using the Maintenance Console, IP trunks, IP extensions, and IP-CSs can be used via the
IPCMPR card.
Virtual Card Description
Virtual 16-Channel VoIP Gateway Card
(V-IPGW16)
Virtual 16-Channel SIP Trunk Card
(V-SIPGW16)
Virtual 32-Channel VoIP Extension
Card (V-IPEXT32)
Virtual 32-Channel SIP Extension Card
(V-SIPEXT32)
Virtual 4 IP Cell Station Interface Card
(V-IPCS4)
Virtual Card for 16-channel H.323 trunk. Compliant with VoIP
H.323 V.5 protocol, and ITU-T G.729A and G.711 codec methods. Also supports T.38 protocol.
Virtual Card for 16-channel SIP trunk. Compliant with RFC
3261, 3262, 3264, 3311, 3581, 3960 and 4028 protocols, and
ITU-T G.729A and G.711 codec methods. Also supports T.38
protocol.
Virtual Card for 32 VoIP extensions. Compliant with Panasonic proprietary protocol, and ITU-T G.729A, G.711 and G.722
codec methods.
Virtual Card for 32 SIP Extensions. Compliant with RFC 3261,
3264, 3310, 2327, and 4028 protocols, and ITU-T G.729A, G.
711 and G.722 codec methods.
Virtual Card for 4 IP-CSs. Compliant with ITU-T G.729A and
G.711 codec methods.
Example: Virtual Cards in the Virtual Slots of the KX-NCP1000
V-IPCS4
Virtual Extension Slots
IPCMPR Card
Virtual Trunk Slots
Virtual Slots
Installation Manual 65
3.5.1 LCOT4 Card (KX-NCP1180)
3.5 Information about the Physical Trunk Cards
3.5.1 LCOT4 Card (KX-NCP1180)
Function
4-port analogue trunk card with Caller ID (FSK/DTMF) and 1 power failure transfer (PFT) port.
RJ45 LED
To trunk
Accessories and User-supplied Items
Accessories (included): none
User-supplied (not included): RJ45 connector
Note
•
For details about power failure transfer, refer to "3.12.1 Power Failure Connections".
•
To confirm the trunk connection, refer to "Confirming the Trunk Connection" in "3.13.1 Starting the
Pin Assignments
RJ45 Connector
R T
1 8
No.
1-3
4
5
6-8
Signal Name
Reserved
R
T
Reserved
Function
–
Ring
Tip
–
66 Installation Manual
3.5.1 LCOT4 Card (KX-NCP1180)
LED Indications
Indication Colour
CARD STATUS Green/Red
Description
Card status indication
•
OFF: Power Off
•
Green ON: Normal (all ports are idle)
•
Green Flashing (60 times per minute): Normal (a port is in use)
•
Red ON: Fault (includes reset)
•
Red Flashing (60 times per minute): Out of Service
Installation Manual 67
3.5.2 T1 Card (KX-NCP1187)
3.5.2 T1 Card (KX-NCP1187)
Function
1-port T1 trunk card. EIA/TIA standard compliant.
LEDs RJ45
A B
To NT1/Extension
Accessories and User-supplied Items
Accessories (included): none
User-supplied (not included): RJ45 connector
CAUTION
•
When connecting this optional service card to the trunk, connect through NT1; do not connect to the trunk directly.
•
T1 ports are SELV ports and should only be connected to SELV services.
Note
•
This optional service card can be used for either trunk or extension connection, by setting the A/B switch or using the connector with appropriate pin assignments.
•
To confirm the trunk connection, refer to "Confirming the Trunk Connection" in "3.13.1 Starting the
Switch Settings
Switch
A/B
Type
Slide
Usage and Status Definition
Select A (default) for trunk or B for extension use.
68 Installation Manual
3.5.2 T1 Card (KX-NCP1187)
Pin Assignments
RJ45 Connector for Trunk Use
1 8
No.
4
5
6-8
1
2
3
Signal Name
RX+
RX-
Reserved
TX-
TX+
Reserved
RJ45 Connector for Extension Use
1 8
No.
1
2
3
4
5
6-8
Signal Name
TX-
TX+
Reserved
RX+
RX-
Reserved
Level [V]
(-)
(+)
–
(+)
(-)
–
Level [V]
(-)
(+)
–
(+)
(-)
–
Function
Receive data (+)
Receive data (-)
–
Transmit data (-)
Transmit data (+)
–
Function
Transmit data (-)
Transmit data (+)
–
Receive data (+)
Receive data (-)
–
LED Indications
Indication Colour
CARD STATUS Green/Red
SYNC-ERR
RAI
AIS
Red
Red
Red
Description
Card status indication
•
OFF: Power Off
•
Green ON: Normal (all ports are idle)
•
Green Flashing (60 times per minute): Normal (a port is in use)
•
Red ON: Fault (includes reset)
•
Red Flashing (60 times per minute): Out of Service
Non-synchronisation status indication
•
OFF: Normal
•
ON: Out of synchronisation
RAI signal status indication
•
OFF: Normal
•
ON: Alarm (Clock Slave)
•
Flashing (60 times per minute): Alarm (Clock Master)
AIS status indication
•
OFF: Normal
•
ON: Alarm
Installation Manual 69
3.5.2 T1 Card (KX-NCP1187)
Indication
SYNC
Colour
Green
Description
Synchronisation status indication
•
OFF: Not synchronised
•
ON: Synchronised
•
Flashing (60 times per minute): Synchronised (Clock Master)
Maximum Cabling Distance of Extension Connection
The maximum length of the extension cable that connects the T1 cards is shown below:
Diameter
0.5 mm:
Maximum Distance
200 m
70 Installation Manual
3.5.3 E1 Card (KX-NCP1188)
3.5.3 E1 Card (KX-NCP1188)
Function
1-port E1 trunk card. ITU-T standard compliant.
LEDs RJ45
A B
BNC (TX) outer conductor
J308
1 2
3
OR
J308
1 2
3
For Frame
Ground Open
For Frame
Ground Short
J309 J309
3
2
1
OR
3
2
1
BNC (RX) outer conductor
BNC (TX)
BNC (RX)
To NT1/Extension
To NT1/Extension
For RJ45
OR
120 75
For BNC
Accessories and User-supplied Items
Accessories (included): Ferrite core
´ 1
User-supplied (not included): RJ45 or BNC connector
CAUTION
•
When connecting this optional service card to the trunk, connect through NT1; do not connect to the trunk directly.
•
E1 ports are SELV ports and should only be connected to SELV services.
Notice
Note
•
In some countries/areas, this optional service card must not be connected to the Public Switched
Telephone Network.
•
Use only 1 type of connector (RJ45 or BNC) for connection; RJ45 and BNC cannot be used simultaneously.
•
This optional service card can be used for either trunk or extension connection, by setting the A/B switch or using the connector with appropriate pin assignments.
•
To confirm the trunk connection, refer to "Confirming the Trunk Connection" in "3.13.1 Starting the
Installation Manual 71
3.5.3 E1 Card (KX-NCP1188)
Switch Settings
Switch
Termination
A/B
Type
Slide
Slide
Frame Ground
Short
Short pin
Pin Assignments
RJ45 Connector for Trunk Use
1 8
No.
4
5
6-8
1
2
3
Signal Name
RX+
RX-
Reserved
TX-
TX+
Reserved
RJ45 Connector for Extension use
No.
Signal Name
1 8
1
2
3
4
5
6-8
TX-
TX+
Reserved
RX+
RX-
Reserved
BNC (coaxial) Connector (TX)
1
2
No.
1
2
Signal Name
TX+
TX-
Usage and Status Definition
Select 120
W (default) or 75 W to match the connector type to be used.
When using an RJ45 connector, select A (default) for trunk or B for extension use.
When using BNC connectors, make sure that A is selected.
J308 is for BNC (TX) outer conductor, and J309 is for BNC (RX) outer conductor.
Connection of 1 and 2: Open (default)
Connection of 2 and 3: Short
Level [V]
(-)
(+)
–
(+)
(-)
–
Level [V]
(-)
(+)
–
(+)
(-)
–
Level [V]
(+)
(-)
Function
Receive data (+)
Receive data (-)
–
Transmit data (-)
Transmit data (+)
–
Function
Transmit data (-)
Transmit data (+)
–
Receive data (+)
Receive data (-)
–
Function
Transmit data (+)
Transmit data (-)
72 Installation Manual
3.5.3 E1 Card (KX-NCP1188)
BNC (coaxial) Connector (RX)
1
2
No.
1
2
Signal Name
RX-
RX+
Level [V]
(-)
(+)
Function
Receive data (-)
Receive data (+)
LED Indications
Indication Colour
CARD STATUS Green/Red
SYNC-ERR
RAI
AIS
SYNC
Red
Red
Red
Green
Description
Card status indication
•
OFF: Power Off
•
Green ON: Normal (all ports are idle)
•
Green Flashing (60 times per minute): Normal (a port is in use)
•
Red ON: Fault (includes reset)
•
Red Flashing (60 times per minute): Out of Service
Non-synchronisation status indication
•
OFF: Normal
•
ON: Out of synchronisation
RAI signal status indication
•
OFF: Normal
•
ON: Alarm (Clock Slave)
•
Flashing (60 times per minute): Alarm (Clock Master)
AIS status indication
•
OFF: Normal
•
ON: Alarm
Synchronisation status indication
•
OFF: Not synchronised
•
ON: Synchronised
•
Flashing (60 times per minute): Synchronised (Clock Master)
Maximum Cabling Distance of Extension Connection
The maximum length of the extension cable that connects the E1 cards is shown below:
Diameter
0.5 mm:
Maximum Distance
200 m
Installation Manual 73
3.5.4 BRI2 Card (KX-NCP1280)
3.5.4 BRI2 Card (KX-NCP1280)
Function
2-port ISDN Basic Rate Interface card. EURO-ISDN/ETSI compliant.
RJ45
(LINE 1 to LINE 2)
A B
LEDs
To NT1/ Extension
Accessories and User-supplied Items
Accessories (included): Ferrite core
´ 1
User-supplied (not included): RJ45 connector
CAUTION
•
If the connected ISDN terminal has no external power source, make sure that the power is supplied from the BRI2 card by programming the PBX accordingly.
However, if there is an external power source to the terminal, make sure that there is no power supplied to the terminal from the BRI2 card. Failure to do so may cause damage to the power supply circuit of the BRI2 card or the terminal.
•
When connecting this optional service card to the trunk, connect through an NT1; do not connect to the U interface of the trunk directly.
Notice
Note
•
This optional service card has 100
W of terminal resistance. For use in point to multi-point connection, the card must be placed at the end of the bus.
•
This optional service card can be used for either trunk or extension connection, by setting the A/B switch or using the connector with appropriate pin assignments.
•
To confirm the trunk connection, refer to "Confirming the Trunk Connection" in "3.13.1 Starting the
Switch Settings
Switch
A/B
Type
Slide
Usage and Status Definition
Select A (default) for trunk or B for extension use.
74 Installation Manual
3.5.4 BRI2 Card (KX-NCP1280)
Pin Assignments
RJ45 Connector for Trunk Use
1 8
No.
5
6
7-8
1-2
3
4
Signal Name
Reserved
TX1
RX2
RX1
TX2
Reserved
RJ45 Connector for Extension Use
1 8
No.
1-2
3
4
5
6
7-8
Signal Name
Reserved
RX2
TX1
TX2
RX1
Reserved
Level [V]
(-)
(-)
–
–
(+)
(+)
Level [V]
–
(+)
(+)
(-)
(-)
–
Function
–
Transmit data 1
Receive data 2
Receive data 1
Transmit data 2
–
Function
–
Receive data 2
Transmit data 1
Transmit data 2
Receive data 1
–
LED Indications
Indication Colour
CARD STATUS Green/Red
LINE 2
LINE 1
LINE LED Pattern
Green
Layer 1
OFF
Layer 2
OFF
Master
Clock
OFF
Description
Card status indication
•
OFF: Power Off
•
Green ON: Normal (all ports are idle)
•
Green Flashing (60 times per minute): Normal (a port is in use)
•
Red ON: Fault (includes reset)
•
Red Flashing (60 times per minute): Out of Service
Line status indication (LINE 1 and LINE 2):
Refer to "LINE LED Pattern" below for details.
1 s
LED Pattern
Installation Manual 75
3.5.4 BRI2 Card (KX-NCP1280)
Layer 1
ON
Layer 2
OFF
Master
Clock
OFF
ON ON
ON OFF
OFF
ON
ON ON ON
1 s
1 s
1 s
1 s
LED Pattern
Layer 1: ON (Synchronous)
Layer 2: ON (Link established)/OFF (Link not established)
Master Clock: ON (Master)/OFF (Slave)
Maximum Cabling Distance of S0 Bus Connection
The maximum length of the extension cable that connects the PBX and the ISDN terminal equipment (TE) is shown below:
CAT 5: Under 1000 m
Point-to-Point
CAT 5: Under 150 m
TE
Point-to-Multipoint
TE 1 TE 8
CAT 5: Under 500 m CAT 5: Under 50 m
Expansion
Point-to-Multipoint
TE 1 TE 8
76 Installation Manual
3.5.5 PRI30 Card (KX-NCP1290CE/KX-NCP1290CJ/KX-NCP1290CN)
3.5.5 PRI30 Card (KX-NCP1290CE/KX-NCP1290CJ/
KX-NCP1290CN)
Function
1-port ISDN Primary Rate Interface card (30B channels). EURO-ISDN/ETSI compliant.
RJ45
B
A
LEDs
To NT1/ Extension
Accessories and User-supplied Items
Accessories (included): Ferrite core
´ 1
User-supplied (not included): RJ45 connector
CAUTION
•
When connecting this optional service card to the trunk, connect through an NT1; do not connect to the U interface of the trunk directly.
•
PRI ports are SELV ports and should only be connected to SELV services.
Notice
Note
•
In some countries/areas, this optional service card must not be connected to the Public Switched
Telephone Network.
•
This optional service card can be used for either trunk or extension connection, by setting the A/B switch or using the connector with appropriate pin assignments.
•
To confirm the trunk connection, refer to "Confirming the Trunk Connection" in "3.13.1 Starting the
Switch Settings
Switch
A/B
Type
Slide
Usage and Status Definition
Select A (default) for trunk or B for extension use.
Installation Manual 77
3.5.5 PRI30 Card (KX-NCP1290CE/KX-NCP1290CJ/KX-NCP1290CN)
Pin Assignments
RJ45 Connector for Trunk Use
1 8
No.
4
5
6-8
1
2
3
Signal Name
RX+
RX-
Reserved
TX-
TX+
Reserved
RJ45 Connector for Extension Use
1 8
No.
1
2
3
4
5
6-8
Signal Name
TX-
TX+
Reserved
RX+
RX-
Reserved
Level [V]
(-)
(+)
–
(+)
(-)
–
Level [V]
(-)
(+)
–
(+)
(-)
–
Function
Receive data (+)
Receive data (-)
–
Transmit data (-)
Transmit data (+)
–
Function
Transmit data (-)
Transmit data (+)
–
Receive data (+)
Receive data (-)
–
LED Indications
Indication Colour
CARD STATUS Green/Red
SYNC-ERR
RAI
AIS
Red
Red
Red
Description
Card status indication
•
OFF: Power Off
•
Green ON: Normal (all ports are idle)
•
Green Flashing (60 times per minute): Normal (a port is in use)
•
Red ON: Fault (includes reset)
•
Red Flashing (60 times per minute): Out of Service
Non-synchronisation status indication
•
OFF: Normal
•
ON: Out of synchronisation
RAI signal status indication
•
OFF: Normal
•
ON: Alarm (Clock Slave)
•
Flashing (60 times per minute): Alarm (Clock Master)
AIS status indication
•
OFF: Normal
•
ON: Alarm
78 Installation Manual
3.5.5 PRI30 Card (KX-NCP1290CE/KX-NCP1290CJ/KX-NCP1290CN)
Indication
SYNC
D-LINK
Colour
Green
Green
Description
Synchronisation status indication
•
OFF: Not synchronised
•
ON: Synchronised
•
Flashing (60 times per minute): Synchronised (Clock Master)
Data link status indication
•
OFF: Not established
•
ON: Established
Maximum Cabling Distance of Extension Connection
The maximum length of the extension cable that connects the PRI30 cards is shown below:
Diameter
0.5 mm:
Maximum Distance
200 m
Installation Manual 79
3.5.6 PRI23 Card (KX-NCP1290)
3.5.6 PRI23 Card (KX-NCP1290)
Function
1-port ISDN Primary Rate Interface card (23B channels). NI (North American standard ISDN protocol) compliant.
RJ45
B
A
To NT1/ Extension
LEDs
Accessories and User-supplied Items
Accessories (included): none
User-supplied (not included): RJ45 connector
CAUTION
•
When connecting this optional service card to the trunk, connect through an NT1; do not connect to the U interface of the trunk directly.
•
PRI ports are SELV ports and should only be connected to SELV services.
Note
•
This optional service card can be used for either trunk or extension connection, by setting the A/B switch or using the connector with appropriate pin assignments.
•
To confirm the trunk connection, refer to "Confirming the Trunk Connection" in "3.13.1 Starting the
Switch Settings
Switch
A/B
Type
Slide
Usage and Status Definition
Select A (default) for trunk or B for extension use.
80 Installation Manual
3.5.6 PRI23 Card (KX-NCP1290)
Pin Assignments
RJ45 Connector for Trunk Use
1 8
No.
4
5
6-8
1
2
3
Signal Name
RX+
RX-
Reserved
TX-
TX+
Reserved
RJ45 Connector for Extension Use
1 8
No.
1
2
3
4
5
6-8
Signal Name
TX-
TX+
Reserved
RX+
RX-
Reserved
Level [V]
(-)
(+)
–
(+)
(-)
–
Level [V]
(-)
(+)
–
(+)
(-)
–
Function
Receive data (+)
Receive data (-)
–
Transmit data (-)
Transmit data (+)
–
Function
Transmit data (-)
Transmit data (+)
–
Receive data (+)
Receive data (-)
–
LED Indications
Indication Colour
CARD STATUS Green/Red
SYNC-ERR
RAI
AIS
Red
Red
Red
Description
Card status indication
•
OFF: Power Off
•
Green ON: Normal (all ports are idle)
•
Green Flashing (60 times per minute): Normal (a port is in use)
•
Red ON: Fault (includes reset)
•
Red Flashing (60 times per minute): Out of Service
Non-synchronisation status indication
•
OFF: Normal
•
ON: Out of synchronisation
RAI signal status indication
•
OFF: Normal
•
ON: Alarm (Clock Slave)
•
Flashing (60 times per minute): Alarm (Clock Master)
AIS status indication
•
OFF: Normal
•
ON: Alarm
Installation Manual 81
3.5.6 PRI23 Card (KX-NCP1290)
Indication
SYNC
D-LINK
Colour
Green
Green
Description
Synchronisation status indication
•
OFF: Not synchronised
•
ON: Synchronised
•
Flashing (60 times per minute): Synchronised (Clock Master)
Data link status indication
•
OFF: Not established
•
ON: Established
Maximum Cabling Distance of Extension Connection
The maximum length of the extension cable that connects the PRI23 cards is shown below:
Diameter
0.5 mm:
Maximum Distance
200 m
82 Installation Manual
3.6.1 DHLC4 Card (KX-NCP1170)
3.6 Information about the Physical Extension Cards
3.6.1 DHLC4 Card (KX-NCP1170)
Function
4-port digital hybrid extension card for DPTs, APTs, SLTs, DSS consoles, and PT-interface CSs, with Caller
ID (FSK) and 1 power failure transfer (PFT) port.
RJ45 LED
To extensions
Accessories and User-supplied Items
Accessories (included): none
User-supplied (not included): RJ45 connector
Note
For details about power failure transfer, refer to "3.12.1 Power Failure Connections".
Pin Assignments
RJ45 Connector
D1
T
R
D2
1 8
No.
1-2
3
4
5
6
7-8
Signal Name
Reserved
D1
T
R
D2
Reserved
Function
–
Data port (High)
Tip
Ring
Data port (Low)
–
Installation Manual 83
3.6.1 DHLC4 Card (KX-NCP1170)
LED Indications
Indication Colour
CARD STATUS Green/
Orange/Red
Description
Card status indication
•
OFF: Power Off
•
Green ON: Normal (all ports are idle)
•
Green Flashing (60 times per minute): Normal (a port is in use)
•
Orange Flashing: Detection of PT-interface CS connection (when starting up the PT-interface CS)
•
Red ON: Fault (includes reset)
•
Red Flashing (60 times per minute): Out of Service
84 Installation Manual
3.6.2 DLC8 Card (KX-NCP1171)
Function
8-port digital extension card for DPTs, DSS consoles, and PT-interface CSs.
LED RJ45
3.6.2 DLC8 Card (KX-NCP1171)
To extensions
Accessories and User-supplied Items
Accessories (included): none
User-supplied (not included): RJ45 connector
Pin Assignments
RJ45 Connector
D1 D2
1 8
No.
1-2
3
4-5
6
7-8
Signal Name
Reserved
D1
Reserved
D2
Reserved
Function
–
Data port (High)
–
Data port (Low)
–
LED Indications
Indication Colour
CARD STATUS Green/
Orange/Red
Description
Card status indication
•
OFF: Power Off
•
Green ON: Normal (all ports are idle)
•
Green Flashing (60 times per minute): Normal (a port is in use)
•
Orange Flashing: Detection of PT-interface CS connection (when starting up the PT-interface CS)
•
Red ON: Fault (includes reset)
•
Red Flashing (60 times per minute): Out of Service
Installation Manual 85
3.6.3 DLC16 Card (KX-NCP1172)
3.6.3 DLC16 Card (KX-NCP1172)
Function
16-port digital extension card for DPTs, DSS consoles, and PT-interface CSs.
LED RJ45
To extensions
Accessories and User-supplied Items
Accessories (included): none
User-supplied (not included): RJ45 connector
Pin Assignments
RJ45 Connector
No.
D1 D2
1 8
1-2
3
4-5
6
7-8
Signal Name
Reserved
D1
Reserved
D2
Reserved
Function
–
Data port (High)
–
Data port (Low)
–
LED Indications
Indication Colour
CARD STATUS Green/
Orange/Red
Description
Card status indication
•
OFF: Power Off
•
Green ON: Normal (all ports are idle)
•
Green Flashing (60 times per minute): Normal (a port is in use)
•
Orange Flashing: Detection of PT-interface CS connection (when starting up the PT-interface CS)
•
Red ON: Fault (includes reset)
•
Red Flashing (60 times per minute): Out of Service
86 Installation Manual
3.6.4 SLC8 Card (KX-NCP1173)
Function
8-port extension card for SLTs with Caller ID (FSK).
LED RJ45
3.6.4 SLC8 Card (KX-NCP1173)
To extensions
Accessories and User-supplied Items
Accessories (included): none
User-supplied (not included): RJ45 connector
Pin Assignments
RJ45 Connector
T R
1 8
No.
1-3
4
5
6-8
Signal Name
Reserved
T
R
Reserved
LED Indications
Indication
CARD
STATUS
Colour
Green/Red
Function
–
Tip
Ring
–
Description
Card status indication
•
OFF: Power Off
•
Green ON: Normal (all ports are idle)
•
Green Flashing (60 times per minute): Normal (a port is in use)
•
Red ON: Fault (includes reset)
•
Red Flashing (60 times per minute): Out of Service
Installation Manual 87
3.6.5 SLC16 Card (KX-NCP1174)
3.6.5 SLC16 Card (KX-NCP1174)
Function
16-port extension card for SLTs with Caller ID (FSK).
LED RJ45
To extensions
Accessories and User-supplied Items
Accessories (included): none
User-supplied (not included): RJ45 connector
Pin Assignments
RJ45 Connector
T R
1 8
No.
1-3
4
5
6-8
Signal Name
Reserved
T
R
Reserved
Function
–
Tip
Ring
–
LED Indications
Indication Colour
CARD STATUS Green/Red
Description
Card status indication
•
OFF: Power Off
•
Green ON: Normal (all ports are idle)
•
Green Flashing (60 times per minute): Normal (a port is in use)
•
Red ON: Fault (includes reset)
•
Red Flashing (60 times per minute): Out of Service
88 Installation Manual
3.7.1 OPB3 Card (KX-NCP1190)
3.7 Information about the Other Physical Cards
3.7.1 OPB3 Card (KX-NCP1190)
Function
Optional 3-slot base card for mounting a maximum of 3 option cards from the following:
•
DPH4 card
•
DPH2 card
•
EIO4 card
•
ECHO16 card
•
MSG4 card
•
ESVM4 card
•
ESVM2 card
LED
Accessories and User-supplied Items
Accessories (included): none
User-supplied (not included): none
WARNING
A lithium battery is used in the OPB3 card. There is a risk of explosion if the battery is replaced with the incorrect type. Dispose of used batteries according to the manufacturer’s instructions.
LED Indications
Indication Colour
CARD STATUS Green/Red
Description
Card status indication
•
OFF: Power Off
•
Green ON: Normal (all ports are idle)
•
Green Flashing (60 times per minute): Normal (a port is in use)
•
Red ON: Fault (includes reset)
•
Red Flashing (60 times per minute): Out of Service
Installation Manual 89
3.7.2 DPH4 Card (KX-TDA0161)
3.7.2 DPH4 Card (KX-TDA0161)
Function
4-port doorphone card for 4 doorphones and 4 door openers. To be mounted on the OPB3 card.
Fully insert the connectors through the panel openings.
Screw
DPH4 Card
8-pin
To door openers
To doorphones
10-pin
OPB3 Card
2
1
Accessories and User-supplied Items
Accessories (included): Screws
´ 3, 10-pin terminal block ´ 1, 8-pin terminal block ´ 1
User-supplied (not included): Copper wire
Note
Door Openers, External Sensors, and External Relays".
90 Installation Manual
Pin Assignments
8-pin Terminal Block
8 1
No.
4
5
6
7
8
1
2
3
10-pin Terminal Block
10 1
No.
4
5
6
1-2
3
7
8
9
10
Signal Name Function
DP4 com4
DP3 com3
DP2 com2
DP1 com1
Doorphone 4 transmit
Doorphone 4 receive
Doorphone 3 transmit
Doorphone 3 receive
Doorphone 2 transmit
Doorphone 2 receive
Doorphone 1 transmit
Doorphone 1 receive
Signal Name Function
Reserved
OP4b
OP4a
OP3b
OP3a
OP2b
OP2a
OP1b
OP1a
–
Door opener 4
Door opener 4 com
Door opener 3
Door opener 3 com
Door opener 2
Door opener 2 com
Door opener 1
Door opener 1 com
3.7.2 DPH4 Card (KX-TDA0161)
Installation Manual 91
3.7.3 DPH2 Card (KX-TDA0162)
3.7.3 DPH2 Card (KX-TDA0162)
Function
2-port doorphone card for 2 German-type doorphones and 2 door openers. To be mounted on the OPB3 card.
Fully insert the connectors through the panel openings.
Screw
DPH2 Card
8-pin
OPB3 Card
2
To doorphones/ door openers
10-pin
1
Accessories and User-supplied Items
Accessories (included): Screws
´ 3, 10-pin terminal block ´ 1, 8-pin terminal block ´ 1
User-supplied (not included): Copper wire
Note
Door Openers, External Sensors, and External Relays".
92 Installation Manual
3.7.3 DPH2 Card (KX-TDA0162)
Pin Assignments
8-pin Terminal Block
8 1
No.
4
5
6
7
8
1
2
3
10-pin Terminal Block
10
No.
1
5
6
7
1-2
3
4
8
9
10
Proprietary
Signal Name
Path_2b
Path_2a
Call_2b
Call_2a
Path_1b
Path_1a
Call_1b
Call_1a
Standard
Signal Name
b (2) a (2)
RT b (2)
RT a (2) b (1) a (1)
RT b (1)
RT a (1)
Function
Doorphone 2 transmit
Doorphone 2 receive
Doorphone 2 call button
Doorphone 2 call button com
Doorphone 1 transmit
Doorphone 1 receive
Doorphone 1 call button
Doorphone 1 call button com
Proprietary
Signal Name
Reserved
OP2b
OP2a
OP1b
OP1a
DC2b
DC2a
DC1b
DC1a
Standard
Signal Name
Reserved
TO b (2)
TO a (2)
TO b (1)
TO a (1)
TS b (2)
TS a (2)
TS b (1)
TS a (1)
Function
–
Door opener 2
Door opener 2 com
Door opener 1
Door opener 1 com
Doorphone control 2
Doorphone control 2 com
Doorphone control 1
Doorphone control 1 com
Installation Manual 93
3.7.3 DPH2 Card (KX-TDA0162)
Connection Diagram for German-type Doorphones and Door Openers
German-type Doorphone 2
2
1
4
3
6
5
8
7
Call_2b
RT
BL
L O U B
Call_2a
Path_2a
Path_2b
DC2b
DC2a
OP2b
OP2a
~0 V L O U B~12 V~8 V TO
Doorphone 2
Adaptor
Door
Opener 2
BL: Light
RT: Call Button
OP: Door Opener Connection Terminal
DC: Doorphone Current Supply Control Terminal
Path: Doorphone Call Path
: Speaker
: Microphone
: Shield
220 V~
German-type Doorphone 1
RT
BL
Door
Opener 1
Call_1a
L O U B
Call_1b
3
2
5
4
1
7
6
9
8
Path_1a
Path_1b
DC1b
DC1a
OP1b
OP1a
~0 V L O U B~12 V~8 V TO
Doorphone 1
Adaptor
220 V~
94 Installation Manual
3.7.4 EIO4 Card (KX-TDA0164)
3.7.4 EIO4 Card (KX-TDA0164)
Function
4-port external input/output card. To be mounted on the OPB3 card.
Fully insert the connectors through the panel openings.
EIO4 Card
8-pin
OPB3 Card
2
To external relays
To external sensors
10-pin
Screw
1
Accessories and User-supplied Items
Accessories (included): Screws
´ 3, 10-pin terminal block ´ 1, 8-pin terminal block ´ 1
User-supplied (not included): Copper wire
Note
For details about connection to external sensors and external relays, refer to "3.9.1 Connection of
Doorphones, Door Openers, External Sensors, and External Relays".
Installation Manual 95
3.7.4 EIO4 Card (KX-TDA0164)
Pin Assignments
8-pin Terminal Block
8 1
No.
4
5
6
7
8
1
2
3
10-pin Terminal Block
10 1
No.
4
5
6
1-2
3
7
8
9
10
Signal Name
C4b
C4a
C3b
C3a
C2b
C2a
C1b
C1a
Signal Name
Reserved
OP4b
OP4a
OP3b
OP3a
OP2b
OP2a
OP1b
OP1a
Function
Control 4
Control 4 com
Control 3
Control 3 com
Control 2
Control 2 com
Control 1
Control 1 com
Function
–
Opener 4
Opener 4 com
Opener 3
Opener 3 com
Opener 2
Opener 2 com
Opener 1
Opener 1 com
96 Installation Manual
3.7.4 EIO4 Card (KX-TDA0164)
External Sensor
Power to the external sensor is provided from the EIO4 card and must be grounded through the EIO4 card as indicated in the diagram below. A pair of "sensor" and "common" lines are connected to the EIO4 card for each external sensor. The PBX detects input from the sensor when the signal is under 100
W.
Connection Diagram
PBX
OPB3
EIO4
I/O
+5V
10K
4.7K
+5V
33
33 sensor
External Sensor common
4.7K
External Relay
Current Limit: 24 V DC/30 V AC, 1 A maximum
Installation Manual 97
3.7.5 ECHO16 Card (KX-TDA0166)
3.7.5 ECHO16 Card (KX-TDA0166)
Function
16-channel card for echo cancellation during conferences. To be mounted on the OPB3 card.
Screws inside
ECHO16 Card
OPB3 Card
Accessories and User-supplied Items
Accessories (included): Screws
´ 3
User-supplied (not included): none
Note
To establish a conference call involving 6 to 8 parties, install an ECHO16 card and enable echo cancellation for conferences using the Maintenance Console. For details, refer to " Echo Cancel—Conference" in
"4.18 [2-9] System Options" of the PC Programming Manual.
98 Installation Manual
3.7.6 MSG4 Card (KX-TDA0191)
Function
4-channel message card. To be mounted on the OPB3 card.
Screws inside
MSG4 Card
3.7.6 MSG4 Card (KX-TDA0191)
OPB3 Card
Accessories and User-supplied Items
Accessories (included): Screws
´ 3
User-supplied (not included): none
Installation Manual 99
3.7.7 ESVM2 Card (KX-TDA0192) and ESVM4 Card (KX-TDA0194)
3.7.7 ESVM2 Card (KX-TDA0192) and ESVM4 Card (KX-TDA0194)
Function
ESVM2:
ESVM4:
2-channel simplified voice message card for Built-in Simplified Voice Message feature. Also supports MSG card features. To be mounted on the OPB3 card.
4-channel simplified voice message card for Built-in Simplified Voice Message feature. Also supports MSG card features. To be mounted on the OPB3 card.
Screws inside
ESVM Card
OPB3 Card
Accessories and User-supplied Items
Accessories (included): Screws
´ 3
User-supplied (not included): none
CAUTION
When installing/uninstalling an ESVM card, be careful not to damage the chips around the connection parts. Doing so may cause severe damage to the ESVM card.
Notice
•
When replacing an ESVM card, ensure that the status of the OPB3 card is In Service (INS), and then initialise the ESVM card. For details about the initialisation procedure, refer to "2.5.5 Tool—Simplified
Voice Message—Delete All Recording" in the PC Programming Manual.
•
When installing an ESVM card for the first time on an OPB3 card that is already installed in the PBX, do not remove the OPB3 card from the PBX until the card status becomes INS.
•
After installing the OPB3 card, with an ESVM card mounted, for the first time, do not remove the
OPB3 card from the PBX until the card status becomes INS.
Note
When using an ESVM card for the SVM feature, it must be mounted on sub-slot 3 (leftmost slot) of the
OPB3 card.
100 Installation Manual
3.8.1 Maximum Cabling Distances of the Extension Wiring (Twisted Cable)
3.8 Connection of Extensions
3.8.1 Maximum Cabling Distances of the Extension Wiring
(Twisted Cable)
Cable
ø 0.4 mm:
ø 0.5 mm:
ø 0.6 mm:
CAT 5:
Maximum Distance
222 m
347 m
500 m
347 m
PT-interface CS
KX-DT300 Series DPT
Cable
ø 0.4 mm:
ø 0.5 mm:
ø 0.6 mm:
CAT 5:
Cable
ø 0.4 mm:
ø 0.5 mm:
ø 0.6 mm:
CAT 5:
Maximum Distance
500 m
720 m
830 m
720 m
Maximum Distance
500 m
720 m
830 m
720 m
KX-T7600 Series DPT
Other PT (DPT/APT) and DSS Console
Cable
ø 0.4 mm:
ø 0.5 mm:
ø 0.6 mm:
CAT 5:
Maximum Distance
140 m
229 m
360 m
229 m
Cable
ø 0.4 mm:
ø 0.5 mm:
ø 0.6 mm:
CAT 5:
Maximum Distance
698 m
1128 m
1798 m
1128 m
SLT
Notice
The maximum cabling distance may vary depending on the conditions.
PT-interface
CS
DPT APT
DHLC4 Card
ü ü ü
SLC16, SLC8 Cards
DLC16, DLC8 Cards
ü ü
DSS
Console
ü
ü
SLT
ü
ü
Installation Manual 101
3.8.1 Maximum Cabling Distances of the Extension Wiring (Twisted Cable)
"ü" indicates that the extension card supports the terminal.
102 Installation Manual
3.8.2 Parallel Connection of the Extensions
3.8.2 Parallel Connection of the Extensions
Any SLT can be connected in parallel with an APT or a DPT as follows.
Note
In addition to an SLT, an answering machine, a fax machine or a modem (PC) can be connected in parallel with an APT or a DPT.
With APT
For parallel connection, eXtra Device Port (XDP) mode must be disabled for that port through system programming. Refer to "1.11.9 Parallelled Telephone" and "2.1.1 Extension Port Configuration" in the Feature
Guide for further information.
To DHLC4 card
Modular
T-Adaptor
2-conductor wiring cord
Connect pins "T" and "R".
4-conductor wiring cord
Connect pins "T", "R", "D1", and "D2".
APT SLT
Installation Manual 103
3.8.2 Parallel Connection of the Extensions
With DPT
Parallel mode or eXtra Device Port (XDP) mode can be selected through system programming.
If XDP mode is enabled through system programming, parallel connection is not possible. Refer to
"1.11.9 Parallelled Telephone" and "2.1.1 Extension Port Configuration" in the Feature Guide for further information.
Using a Modular T-Adaptor
To DHLC4 card
Modular
T-Adaptor
2-conductor wiring cord
Connect pins "T" and "R".
4-conductor wiring cord
Connect pins "D1" and
"D2".
DPT
Using an EXtra Device Port
With KX-DT300 Series DPT (except KX-DT321)
To DHLC4 card
4-conductor wiring cord
Connect pins "T", "R",
"D1" and "D2".
SLT
2-conductor wiring cord
Connect pins "T" and "R".
DPT SLT
TO MAIN UNIT
/ PABX
TO TEL
To DHLC4 card
To SLT
104 Installation Manual
3.8.2 Parallel Connection of the Extensions
With KX-T7600 Series DPT (except KX-T7665)
To DHLC4 card
4-conductor wiring cord
Connect pins "T", "R",
"D1" and "D2".
2-conductor wiring cord
Connect pins "T" and "R".
DPT SLT
TO MAIN UNIT
/ PABX
TO TEL
To DHLC4 card
To SLT
With Other DPT (except KX-T7560 and KX-T7565)
To DHLC4 card
4-conductor wiring cord
Connect pins "T", "R",
"D1" and "D2".
2-conductor wiring cord
Connect pins "T" and "R".
DPT SLT
TO TEL
TO EMSS or TO MAIN UNIT
To DHLC4 card
To SLT
Installation Manual 105
3.8.3 Digital EXtra Device Port (Digital XDP) Connection
3.8.3 Digital EXtra Device Port (Digital XDP) Connection
A DPT can be connected to another DPT on the Digital XDP connection. In addition, if the DPT is connected to a DHLC4 card, it can also have an SLT connected in Parallel mode or XDP mode.
Note
•
Both DPTs must be KX-DT300/KX-T7600 series DPTs (except KX-T7640). Note that the KX-T7667 can only be connected as a slave DPT.
•
Bluetooth
®
Modules or USB Modules must not be connected to DPTs in the Digital XDP connection.
•
Parallel mode or XDP mode can be selected through system programming.
•
If XDP mode is enabled through system programming, parallel connection is not possible. Refer to
"1.11.9 Parallelled Telephone" and "2.1.1 Extension Port Configuration" in the Feature Guide for further information.
With KX-DT300 Series DPT
Using a Modular T-Adaptor
To DLC8/DLC16 card
To DHLC4 card
(for connection of SLT)
Modular
T-Adaptor
2-conductor wiring cord
Connect pins "T" and "R".
4-conductor wiring cord
Connect pins "D1" and "D2".
4-conductor wiring cord
Connect pins "D1" and
"D2".
SLT
Master DPT Slave DPT
Back View of DPTs
TO TEL
ø 0.4 mm: 30 m
ø 0.5 mm: 50 m
ø 0.6 mm: 60 m
CAT 5: 50 m
TO MAIN UNIT
/ PABX
TO MAIN UNIT
/ PABX
Master DPT
To DLC8/DLC16 card
To DHLC4 card
(for connection of SLT)
106 Installation Manual
Slave DPT
3.8.3 Digital EXtra Device Port (Digital XDP) Connection
Using an EXtra Device Port
To DLC8/DLC16 card
To DHLC4 card
(for connection of SLT)
4-conductor wiring cord
Connect pins "T", "R",
"D1" and "D2".
4-conductor wiring cord
Connect pins "T", "R",
"D1" and "D2".
2-conductor wiring cord
Connect pins "T" and "R".
Back View of DPTs
TO TEL
Master DPT Slave DPT
ø 0.4 mm: 30 m
ø 0.5 mm: 50 m
ø 0.6 mm: 60 m
CAT 5: 50 m
SLT
TO MAIN UNIT
/ PABX
TO MAIN UNIT
/ PABX
Master DPT
To DLC8/DLC16 card
To DHLC4 card
(for connection of SLT)
To SLT
Slave DPT
TO TEL
Installation Manual 107
3.8.3 Digital EXtra Device Port (Digital XDP) Connection
With KX-T7600 Series DPT (except KX-T7600E Series)
Using a Modular T-Adaptor
To DLC8/DLC16 card
To DHLC4 card
(for connection of SLT)
Modular
T-Adaptor
2-conductor wiring cord
Connect pins "T" and "R".
4-conductor wiring cord
Connect pins "D1" and "D2".
4-conductor wiring cord
Connect pins "D1" and
"D2".
SLT
Master DPT Slave DPT
Back View of DPTs
TO TEL
TO MAIN UNIT
/ PABX
ø 0.4 mm: 30 m
ø 0.5 mm: 50 m
ø 0.6 mm: 60 m
CAT 5: 50 m
TO MAIN UNIT
/ PABX
Master DPT
To DLC8/DLC16 card
To DHLC4 card
(for connection of SLT)
Slave DPT
108 Installation Manual
3.8.3 Digital EXtra Device Port (Digital XDP) Connection
Using an EXtra Device Port
To DLC8/DLC16 card
To DHLC4 card
(for connection of SLT)
4-conductor wiring cord
Connect pins "T", "R",
"D1" and "D2".
4-conductor wiring cord
Connect pins "T", "R",
"D1" and "D2".
2-conductor wiring cord
Connect pins "T" and "R".
Master DPT Slave DPT
Back View of DPTs
TO TEL
ø 0.4 mm: 30 m
ø 0.5 mm: 50 m
ø 0.6 mm: 60 m
CAT 5: 50 m
TO MAIN UNIT
/ PABX
Master DPT
To DLC8/DLC16 card
To DHLC4 card
(for connection of SLT)
To SLT
Slave DPT
SLT
TO MAIN UNIT
/ PABX
TO TEL
Installation Manual 109
3.8.3 Digital EXtra Device Port (Digital XDP) Connection
With KX-T7600E Series DPT
Using a Modular T-Adaptor
To DLC8/DLC16 card
To DHLC4 card
(for connection of SLT)
Modular
T-Adaptor
2-conductor wiring cord
Connect pins "T" and "R".
4-conductor wiring cord
Connect pins "D1" and "D2".
4-conductor wiring cord
Connect pins "D1" and "D2".
SLT
Master DPT
Back View of DPTs
TO DIGITAL
ø 0.4 mm: 30 m
ø 0.5 mm: 50 m
ø 0.6 mm: 60 m
CAT 5: 50 m
TO MAIN UNIT
/ PABX
Master DPT
To DLC8/DLC16 card
To DHLC4 card
(for connection of SLT)
Slave DPT
Slave DPT
TO MAIN UNIT
/ PABX
110 Installation Manual
3.8.3 Digital EXtra Device Port (Digital XDP) Connection
Using an EXtra Device Port
Connecting to a Slave DPT
To DLC8/DLC16 card
To DHLC4 card
(for connection of SLT)
4-conductor wiring cord
Connect pins "T", "R",
"D1" and "D2".
4-conductor wiring cord
Connect pins "T", "R",
"D1" and "D2".
2-conductor wiring cord
Connect pins "T" and "R".
Master DPT Slave DPT SLT
Back View of DPTs
TO DIGITAL
ø 0.4 mm: 30 m
ø 0.5 mm: 50 m
ø 0.6 mm: 60 m
CAT 5: 50 m
TO MAIN UNIT
/ PABX
Master DPT
To DLC8/DLC16 card
To DHLC4 card
(for connection of SLT)
To SLT
Slave DPT
TO MAIN UNIT
/ PABX
TO TEL
Installation Manual 111
3.8.3 Digital EXtra Device Port (Digital XDP) Connection
Connecting to a Master DPT
To DLC8/DLC16 card
To DHLC4 card
(for connection of SLT)
4-conductor wiring cord
Connect pins "T", "R",
"D1" and "D2".
Master DPT
2-conductor wiring cord
Connect pins "T" and "R".
4-conductor wiring cord
Connect pins "D1" and "D2".
Slave DPT
SLT
Back View of DPTs
To DLC8/DLC16 card
To DHLC4 card
(for connection of SLT)
To slave DPT
ø 0.4 mm: 30 m
ø 0.5 mm: 50 m
ø 0.6 mm: 60 m
CAT 5: 50 m
To SLT
TO MAIN UNIT
/ PABX
TO DIGITAL
TO TEL
112 Installation Manual
3.8.4 First Party Call Control CTI Connection
3.8.4 First Party Call Control CTI Connection
CTI connection between a PC and a KX-DT343/KX-DT346/KX-T7633/KX-T7636 DPT provides first party call control. The CTI connection is made via a USB interface (version 2.0), and uses the TAPI 2.1 protocol.
A USB Module must be connected to the DPTs.
Note
The operating system of the PC required for first party call control depends on your CTI application software. For details, refer to the manual for your CTI application software.
KX-DT343/KX-DT346
USB Port
USB Cable
USB Module
To PC
KX-T7633/KX-T7636
To PC
USB Cable
USB Port
ULL
USB Module
Note
The maximum length of the USB cable is 3 m.
Installation Manual 113
3.9.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays
3.9 Connection of Doorphones, Door Openers,
External Sensors, and External Relays
3.9.1 Connection of Doorphones, Door Openers, External
Sensors, and External Relays
The PBX supports a maximum of 16 doorphones (KX-T30865/KX-T7765 with a DPH4 card, or German-type doorphone with a DPH2 card), 16 door openers, 16 external sensors, and 16 external relays.
Note
Doorphones, door openers, external sensors, and external relays are user-supplied.
Maximum Cabling Distance
Cable Maximum Distance
ø 0.4 mm: 70 m
ø 0.5 mm: 113 m
ø 0.6 mm: 180 m
CAT 5: 113 m
Doorphone
Door Opener
External Sensor/
External Relay Device
Installing the Doorphone (KX-T30865/KX-T7765)
Note
The illustrations shown in the installation procedure are based on the KX-T30865.
1.
Loosen the screw to separate the doorphone into 2 halves.
Panasonic
Screw
114 Installation Manual
3.9.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays
Note for KX-T7765 Users
When loosening/tightening the screw, do not scratch the cabinet wall with the driver shaft.
Cabinet Wall
2.
Pass the wires through the hole in the base cover, and attach the base cover to a wall using 2 screws.
Screw
To 8-pin terminal block
Note
Two kinds of screws are included with the doorphone. Please choose the appropriate kind for your wall type.
: when a doorphone plate has been fixed to the wall
: when you wish to install the doorphone directly onto the wall
3.
Connect the wires to the screws located in the back cover.
4.
Re-attach the 2 halves and re-insert the screw.
To 8-pin terminal block
Installation Manual 115
3.9.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays
Connection
Use 8-pin and 10-pin terminal blocks (included with the card) for connection.
1.
While pressing down on the hole at the top of the terminal block using a screwdriver, insert the wire into the side hole as shown below. Repeat this procedure for other doorphones, door openers, external sensors, and external relays.
Refer to "3.7.2 DPH4 Card (KX-TDA0161)", "3.7.3 DPH2 Card (KX-TDA0162)", and "3.7.4 EIO4 Card
(KX-TDA0164)" for pin assignments.
Doorphone
Door Opener
External Sensor/
External Relay Device
2.
Attach the terminal blocks to the connectors of the DPH4/DPH2/EIO4 card on the PBX.
To doorphones/door openers/ external sensors/external relays
116 Installation Manual
3.10.1 Connection of Peripherals
3.10 Connection of Peripherals
3.10.1 Connection of Peripherals
PC
BGM
Music on Hold
Maximum Distance
5 m
Cable Maximum Distance
ø 0.4 mm: 10 m
ø 0.5 mm: 10 m
ø 0.6 mm: 10 m
CAT 5: 10 m
Cable Maximum Distance
ø 0.4 mm: 10 m
ø 0.5 mm: 10 m
ø 0.6 mm: 10 m
CAT 5: 10 m
Pager:
Amplifier/Speaker
Maximum Distance
2 m
PC Printer
MNT Port
RS-232C
Back
PC (via MNT Port)
A PC can be connected to the PBX via the MNT port of the IPCMPR card. It is used for system programming, diagnostics and external system database storage (save/load) functions.
Pin Assignments
1 8
No.
1
2
3
4-5
6
7-8
Signal Name
TPO+
TPO-
TPI+
Reserved
TPI-
Reserved
Input (I)/Output (O)
I
–
O
O
I
–
Function
Transmit data+
Transmit data-
Receive data+
–
Receive data-
–
Installation Manual 117
3.10.1 Connection of Peripherals
BGM/MOH
The PBX provides Background Music and Music on Hold. An external music source (e.g., user-supplied radio) can be connected to the PBX.
CAUTION
The External Music Jack is an SELV port and should only be connected to an approved SELV device, or in Australia, via the Line Isolation Unit with the Telecommunications Compliance Label.
Notice
•
Wiring should be done carefully to prevent undue force being exerted on the plug. Otherwise, sound may only be heard intermittently.
•
When the PBX and external music source are not connected to the same earth, hum noise may be induced into Background Music and Music on Hold.
Pager
A paging device (user-supplied) can be connected to the PBX.
CAUTION
The External Paging Jack is an SELV port and should only be connected to an approved SELV device, or in Australia, via the Line Isolation Unit with the Telecommunications Compliance Label.
PC/Printer (via RS-232C)
The PBX is equipped with an RS-232C interface. This interface provides communication between the PBX and the user-supplied devices such as PC or line printers. The RS-232C port is used for system programming,
SMDR, diagnostics and external system database storage (save/load) functions.
CAUTION
To protect the system, keep the following in mind:
1.
Make sure that both connector cases (frame ground) of the RS-232C cross cable (shielded cable) are conductive. If they are not conductive, make sure that both connector cases of the cable are firmly connected.
2.
If this is not possible, connect the frame of the PBX to the frame of the PC/Printer using an earthing wire in order to prevent difference in the electrical potentials.
Pin Assignments
Circuit Type
No.
Signal Name Function
6 1
9 5
2
5
6
3
4
7
8
RD (RXD)
SD (TXD)
ER (DTR)
SG
DR (DSR)
RS (RTS)
CS (CTS)
Receive Data
Transmit Data
Data Terminal Ready
Signal Ground
Data Set Ready
Request To Send
Clear To Send
EIA
BB
BA
CD
AB
CC
CA
CB
CCITT
104
103
108.2
102
107
105
106
118 Installation Manual
3.10.1 Connection of Peripherals
Connection Charts
For connecting a printer/PC with a 9-pin RS-232C connector
Circuit Type
(EIA)
BB
BA
CD
AB
CC
CA
CB
PBX (9-pin)
Signal
Name
RD (RXD)
SD (TXD)
ER (DTR)
SG
DR (DSR)
RS (RTS)
CS (CTS)
Pin No.
6
7
8
4
5
2
3
Pin No.
2
3
4
5
6
7
8
Printer/PC (9-pin)
Signal
Name
RD (RXD)
Circuit Type
(EIA)
BB
SD (TXD)
ER (DTR)
SG
DR (DSR)
RS (RTS)
CS (CTS)
BA
CD
AB
CC
CA
CB
For connecting a printer/PC with a 25-pin RS-232C connector
Circuit Type
(EIA)
BB
BA
PBX (9-pin)
Signal
Name
RD (RXD)
SD (TXD)
CD
AB
CC
CA
CB
ER (DTR)
SG
DR (DSR)
RS (RTS)
CS (CTS)
Pin No.
4
5
6
2
3
7
8
Pin No.
1
3
Printer/PC (25-pin)
Signal
Name
FG
RD (RXD)
Circuit Type
(EIA)
AA
BB
5
6
4
20
7
ER (DTR)
SG
CS (CTS)
DR (DSR)
RS (RTS)
BA
CD
AB
CB
CC
CF
RS-232C Signals
•
Receive Data (RXD):…(input)
Conveys signals from the printer or the PC.
•
Transmit Data (TXD):…(output)
Conveys signals from the unit to the printer or the PC. A "Mark" condition is held unless data or BREAK signals are being transmitted.
•
Data Terminal Ready (DTR):…(output)
This signal line is turned ON by the unit to indicate that it is ON LINE. Circuit ER (DTR) ON does not indicate that communication has been established with the printer or the PC. It is switched OFF when the unit is
OFF LINE.
•
Signal Ground (SG)
Connects to the DC ground of the unit for all interface signals.
•
Data Set Ready (DSR):…(input)
An ON condition of circuit DR (DSR) indicates the printer or the PC is ready. Circuit DR (DSR) ON does not indicate that communication has been established with the printer or the PC.
•
Request To Send (RTS):…(output)
This lead is held ON whenever DR (DSR) is ON.
Installation Manual 119
3.10.1 Connection of Peripherals
•
Clear To Send (CTS):…(input)
An ON condition of circuit CS (CTS) indicates that the printer or the PC is ready to receive data from the unit. The unit does not attempt to transfer data or receive data when circuit CS (CTS) is OFF.
•
Frame Ground (FG)
Connects to the unit frame and the earth ground conductor of the AC power cord.
120 Installation Manual
3.11.1 LAN Connection
3.11 LAN Connection
3.11.1 LAN Connection
Connection Chart for LAN Connection
The PBX is equipped with a LAN port for connecting to a LAN so that IP telephones (IP-PTs, IP softphones,
SIP Extensions), IP-CSs, PCs and a CTI Server can be connected on a private IP network.
IP Softphone,
CA Client PC
PC
Switching Hub
LAN Port
CTI Server
IP-PT
IP-CS
SIP Extension
Switching Hub
Signal Name
TX+
Pin No.
1
TX-
RX+
RX-
2
3
6
PBX (LAN Port)
Pin No.
Signal Name
1
RX+
2
3
6
RX-
TX+
TX-
Note
•
Use an Ethernet straight cable with an RJ45 connector for connection to a switching hub. The cable should be a 10BASE-T/100BASE-TX CAT 5 or higher cable.
•
Make sure that all the CAT 5 cables in use are not over 100 m in length.
•
Make sure to create a spanning tree for LAN connection in order to prevent loops from occurring in a multi-bridged environment. Otherwise, some packets may circulate for long periods of time and eventually PBX performance system may degrade.
•
The CTI server can be used for connecting PCs on a LAN to provide third party call control CTI.
CTI connection uses the CSTA Phase 3 or TAPI 2.1 protocol. The operating system of the PC or CTI server required for third party call control depends on your CTI application software. For details, refer to the manual for your CTI application software.
Installation Manual 121
3.12.1 Power Failure Connections
3.12 Power Failure Connections
3.12.1 Power Failure Connections
When the power supply to the PBX fails, power failure transfer (PFT) will switch from the current connection to the Power Failure Connection. Refer to "2.4.1 Power Failure Transfer" in the Feature Guide for further information.
Using Analogue Trunk Card and Extension Card
Power Failure Connection connects a specific SLT and a trunk in the event of power failure. The following analogue trunk and extension card can be used for Power Failure Connections:
•
Analogue trunk card: LCOT4 (1 PFT port)
•
Extension card: DHLC4 (1 PFT port)
To 1 analogue trunk card, connect only 1 extension card.
Note
By programming the PBX, a trunk conversation established during power failure can be maintained even when the power returns and the connection is switched back to the normal configuration from the Power
Failure Connection. However, if no special programming is performed, the connection will be dropped when power returns.
R T
To trunk
RJ45
T R
To SLT
Accessories and User-supplied Items
Accessories (included): none
User-supplied (not included): RJ45 connectors
122 Installation Manual
Trunk Card
(LCOT4)
Extension Card
(DHLC4)
RJ45 Connector Pin Assignments for Analogue Trunk Card
PFT Port
No.
Signal Name Function
R T
1 8
1-3
4
5
6-8
Reserved
R
T
Reserved
–
Ring
Tip
–
RJ45 Connector Pin Assignments for Extension Card
PFT Port
T R
1 8
No.
1-3
4
5
6-8
Signal Name
Reserved
T
R
Reserved
Function
–
Tip
Ring
–
3.12.1 Power Failure Connections
Installation Manual 123
3.13.1 Starting the PBX
3.13 Starting the PBX
3.13.1 Starting the PBX
WARNING
Make sure that the AC outlet is properly earthed, then securely connect the 3-pin AC plug including the earthed pin.
CAUTION
•
Use only the AC power cord included with the PBX.
•
Before touching the System Initialise Switch, discharge static electricity by touching ground or wearing an earthing strap.
•
Once you have started the PBX and if you unplug the PBX, do not perform the following procedures to start the PBX again. Otherwise, your programmed data is cleared. To restart the PBX, refer to
"5.1.4 Using the Reset Button".
•
The power supply cord is used as the main disconnect device. Ensure that the AC outlet is located near the equipment and is easily accessible.
Notice
The SD Memory Card must be inserted in the SD Memory Card slot of the IPCMPR card before startup.
Note
The PBX will continue to be powered even if the power switch is turned "OFF".
System Initialisation Procedure
1.
Slide the System Initialise Switch to the "SYSTEM INITIALIZE" position.
RUN Indicator
System Initialise Switch
Reset Button
124 Installation Manual
3.13.1 Starting the PBX
2.
Plug the AC power cord into the PBX and pass the cord through the hook clip as indicated. Push the hook clip in the direction of the arrow until it clicks.
Note
For safety reasons, do not stretch or pinch the AC power cord.
To earthed AC Outlet
3.
Plug the other end of the cord into an AC outlet and turn on the PBX. The RUN indicator will flash.
4.
While the RUN indicator is flashing, slide the System Initialise Switch back to the "NORMAL" position.
Depending on the configuration, initialisation takes about 1 min to 3 min. If successfully executed, the
RUN indicator will stop flashing and stay lit.
All data will be cleared, and the PBX as well as all optional service cards will be initialised to the default values.
The DPTs should show the time as 01:00.
Note
When initialising the PBX, the built-in ESVM card will also be initialised. Therefore, the built-in ESVM card feature may not be used for up to 2 minutes after the PBX starts.
LED Indications
Indication
RUN
Colour
Green
ALARM Red
Description
PBX status indication
•
OFF: Power Off (includes normal reset)
•
ON: Power On and running (on-line)
•
Flashing (60 times per minute): Starting up
•
Flashing (120 times per minute): Starting up or resetting with:
• the System Initialise Switch in "SYSTEM INITIALIZE" position
• the SD Memory Card not inserted
Alarm indication
•
OFF: Normal
•
ON: Alarm (CPU stop, alarm for each optional service card)
•
Flashing: Alarm (IPCMPR file error in restarting)
Installation Manual 125
3.13.1 Starting the PBX
Confirming the Trunk Connection
After initialisation, programme the PBX and connect trunks to the PBX.
To confirm that the trunks are successfully connected, dial [ ] [3] [7] + trunk number (3 digits) on a PT, or press the PT's S-CO button. You will hear a dial tone if the trunk is available and connected.
126 Installation Manual
Section 4
Guide for the Maintenance Console
Explains the installation procedure, structure, and basic information of the Maintenance Console.
Installation Manual 127
4.1.1 Overview
4.1 Overview
4.1.1 Overview
The Maintenance Console is designed to serve as an overall system programming reference for the PBX. To programme and administer the PBX by PC, you need to install the Maintenance Console onto the PC.
This section describes overview and installation of the Maintenance Console only.
Menu Bar
System Menu
Note
The contents and design of the software are subject to change without notice.
128 Installation Manual
4.2.1 PC Connection
4.2 PC Connection
4.2.1 PC Connection
Connection via MNT Port of IPCMPR Card
MNT Port
To LAN Port
Notice
When connecting a PC to the PBX, a fixed IP address must be assigned to the PC. For information about fixed IP addresses, ask your network administrator.
Note
For pin assignments and maximum cabling distance, refer to "3.10.1 Connection of Peripherals".
Serial Interface Connection
To COM Port
PC
RS-232C Port
CAUTION
To protect the system, keep the following in mind:
1.
Make sure that both connector cases (frame ground) of the RS-232C cross cable (shielded cable) are conductive. If they are not conductive, make sure that both connector cases of the cable are firmly connected.
2.
If this is not possible, connect the frame of the PBX to the frame of the PC using an earthing wire in order to prevent difference in the electrical potentials.
Note
For pin assignments and maximum cabling distance, refer to "3.10 Connection of Peripherals".
Installation Manual 129
4.2.1 PC Connection
External Modem Connection
Modem
To RS-232C port (25-pin)
To trunk/PBX extension port assigned as the trunk destination
RS-232C Port
(9-pin)
External Modem (25-pin)
Signal Name
RD (RXD)
SD (TXD)
ER (DTR)
DR (DSR)
Pin No.
3
2
20
6
Pin No.
2
3
4
6
PBX (9-pin)
Signal Name
RD (RXD)
SD (TXD)
ER (DTR)
DR (DSR)
CAUTION
To protect the system, keep the following in mind:
1.
Make sure that both connector cases (frame ground) of the RS-232C straight cable (shielded cable) are conductive. If they are not conductive, make sure that both connector cases of the cable are firmly connected.
2.
If this is not possible, connect the frame of the PBX to the frame of the external modem using an earthing wire in order to prevent difference in the electrical potentials.
After connecting the PBX and the external modem, set the power switch of the external modem to "ON", then the external modem will be initialised with the default values.
The following AT command settings may be required for the modem:
•
The Data Terminal Ready (DTR) signal should be ignored.
•
The Data Terminal Equipment (DTE)/Modem flow control should be turned off.
•
Data compression should be disabled.
•
Error Correction is not necessary.
Note
•
An AT command (for initialisation, enabling automatic answer, etc.) can only be programmed by the
Maintenance Console. "AT&F" is stored as the default value.
•
For more information about the AT command, refer to the external modem's instructions.
130 Installation Manual
4.3.1 Installing and Starting the Maintenance Console
4.3 Installation of the Maintenance Console
4.3.1 Installing and Starting the Maintenance Console
System Requirements
Required Operating System
•
Microsoft
®
Windows
®
XP, Windows Vista
®
Business, or Windows 7 Professional operating system
Minimum Hardware Requirements
•
HDD: 100 MB of available hard disk space
•
The PC must fulfill the hardware requirements of the installed Microsoft Windows operating system.
Recommended Display Settings
•
Screen resolution: XGA (1024
´ 768)
•
DPI setting: Normal size (96 DPI)
Password Security
CAUTION
To the Administrator or Installer regarding the system password
1.
Please provide all system passwords to the customer.
2.
To avoid unauthorised access and possible abuse of the PBX, keep the passwords secret, and inform the customer of the importance of the passwords, and the possible dangers if they become known to others.
3.
The PBX has default passwords preset. For security, change these passwords the first time that you programme the PBX.
4.
Change the passwords periodically.
5.
It is strongly recommended that passwords of 10 numbers or characters be used for maximum protection against unauthorised access. For a list of numbers and characters that can be used in system passwords, refer to "1.1.2 Entering Characters" in the PC Programming Manual.
Installing the Maintenance Console
Note
•
Make sure to install and use the latest version of the Maintenance Console.
•
To install or uninstall the software on a PC running Windows XP Professional, you must be logged in as a user in either the "Administrators" or "Power Users" group.
•
To install or uninstall the software on a PC running Windows Vista Business or Windows 7 Professional, you must be logged in as a user in the "Administrators" group.
1.
Copy the setup file of the Maintenance Console to your PC.
2.
Double-click the setup file to run the installer.
3.
Follow the on-screen instructions provided by the installation wizard.
Starting the Maintenance Console and Assigning the Basic Items (Quick
Setup)
When you start the Maintenance Console with the Installer Level Programmer Code and connect to the PBX for the first time after initialisation (with the factory default setting), Quick Setup will launch automatically. During
Installation Manual 131
4.3.1 Installing and Starting the Maintenance Console
Quick Setup, you will set up the basic items. For details about the basic items, refer to "2.3.4 Quick Setup" in the Feature Guide.
1.
Connect the PC to the PBX with an Ethernet straight cable or RS-232C cross cable.
2.
Start the Maintenance Console from the Start menu.
3.
"Information before programming" appears.
a.
Carefully read this important additional information, which includes updates to this and other manuals.
b.
Click OK to close this window.
4.
a.
Enter the Installer Level Programmer Code (default: INSTALLER).
Note
There are 2 other Programmer Codes with limited authorisation: Administrator Level (default:
ADMIN), and User Level (default: USER).
b.
Click OK.
5.
Click Connect.
6.
a.
Select KX-NCP500/1000 from PBX Model.
b.
Select the LAN or RS-232C tab, depending on the type of PC connection with the PBX.
c.
Specify the settings as required.
Note
When connecting to the PBX for the first time selecting LAN, the IP Address and Port
Number must be set to 192.168.0.101 and 35300 respectively.
d.
Enter the system password for installer (default: 1234).
e.
Click Connect.
7.
When country/area data do not match: a.
Click OK to replace the country/area data of the PBX. Replacement may take several minutes to complete.
b.
Follow the procedure described in "3.13.1 Starting the PBX" and restart the PBX.
c.
Repeat step 5 to reconnect the Maintenance Console to the PBX.
8.
Follow the instructions of the Quick Setup wizard and assign the basic items (Quick Setup).
After Quick Setup is completed, if the IP addressing information was not changed and a V-IPEXT card was installed during setup, the IP-PT registration screen is displayed. For information on registering IP-PTs to the PBX, refer to "3.15 [1-1] Slot—Port Property - Virtual IP Extension" in the
PC Programming Manual. You may now begin programming the PBX.
Notice
1.
During a long programming session, it is highly recommended that you periodically save the system data to the SD Memory Card. If the PBX undergoes a sudden power failure or if the system is reset for some reason, all the system data in RAM will be lost. However, if system data has been saved to the
SD Memory Card, it can be easily restored.
To save the system data to the SD Memory Card, (1) click the "SD Memory Backup" icon before resetting the PBX or turning off the power, or (2) exit the Maintenance Console so that the PBX automatically saves the system data.
2.
The PC will not perform any shutdown operation, or enter the power-saving system standby mode while the Maintenance Console is connected to the PBX. To perform either of the operations above, first close the connection to the PBX.
132 Installation Manual
4.3.1 Installing and Starting the Maintenance Console
CAUTION
Do not remove the SD Memory Card while power is supplied to the PBX. Doing so may cause the PBX to fail to start when you try to restart the system.
Installation Manual 133
4.3.1 Installing and Starting the Maintenance Console
134 Installation Manual
Section 5
Troubleshooting
This section provides information on the PBX and telephone troubleshooting.
Installation Manual 135
5.1.1 Installation
5.1 Troubleshooting
5.1.1 Installation
PROBLEM
You cannot make/receive calls via an IP network.
IP-PTs/SIP Extensions do not operate.
PROBABLE CAUSE SOLUTION
•
DSP card malfunction
•
Replace the corresponding card.
•
IPCMPR card malfunction
•
Replace the IPCMPR card (be sure to turn off the PBX when replacing).
•
Not enough activation keys
•
•
Poor connection
Network malfunction
•
Purchase additional activation key codes.
Please consult a certified dealer for details.
•
Make sure that an 8-pin twisted pair cable is used for connection.
•
Make sure that none of the CAT 5 cables in use are over 100 m in length.
•
Make sure that a straight cable is used for connection to a switching hub.
•
Make sure that all network devices in use are switched on.
•
Make sure that there is no unwanted firewall in the IP network.
•
DSP card malfunction
•
Replace the corresponding card.
•
IPCMPR card malfunction
•
Replace the IPCMPR card (be sure to turn off the PBX when replacing).
•
Not enough activation keys
•
Purchase additional activation key codes.
Please consult a certified dealer for details.
•
IP-PT/SIP Extension not registered
•
IP-PT/SIP Extension malfunction
•
Poor connection
•
Register the corresponding IP-PT/SIP
Extension.
•
Replace the IP-PT/SIP Extension.
•
Make sure that an 8-pin twisted pair cable is used for connection.
•
Make sure that none of the CAT 5 cables in use are over 100 m in length.
•
Make sure that a straight cable is used for connection to a switching hub.
•
Network malfunction
•
Make sure that all network devices in use are switched on.
•
Make sure that the IP-PT/SIP Extension is not blocked by the firewall or other network devices.
136 Installation Manual
5.1.1 Installation
PROBLEM
Extensions (except IP-PT/
SIP Extension) do not operate.
The PBX does not operate properly.
Noise on external paging.
Distorted external music.
Alternate Calling—Ring/
Voice and Live Call
Screening (LCS) do not function as set when using a
Wireless Phone (KX-T7880/
KX-T7885/KX-TD7894/
KX-TD7895).
The ALARM indicator on the front of the cabinet turns on red.
•
PROBABLE CAUSE
•
Extension card malfunction
•
•
Poor connection between the PBX and the extension
A telephone with an
A-A1 relay is connected.
•
Replace the corresponding card.
•
Take the extension and plug it into the same extension port using a short telephone cord. If the extension works, then the connection between the PBX and the extension must be repaired.
•
Make sure that a 2-wire cord is used.
•
Make sure that the A-A1 relay switch of the telephone is in "OUT" or "OFF" position.
•
Extension malfunction
•
Take the extension and plug it into another extension port that is working. If the extension does not work, replace the extension.
•
Press the Reset Button (refer to
"5.1.4 Using the Reset Button").
•
Turn off the power switch, and then turn it back on.
•
Turn off the power switch, and then unplug the PBX. After 5 minutes, plug the
PBX back in, and turn the power switch back on.
•
Induced noise on the wire between the PBX and the amplifier.
•
Excessive input level from external music source.
Voice-calling mode and
Hands-free mode with
LCS are not available with Wireless Phones.
•
A major system error occurs in the PBX.
•
Use a shielded cable as the connection wire between the PBX and amplifier. A short shielded cable is recommended.
•
Decrease the output level of the external music source by using the volume control on the music source.
•
Switch the calling mode to ring-calling.
•
Set the LCS mode to "Private".
•
SOLUTION
See the error log using the Maintenance
Console (refer to "5.1.5 Troubleshooting by Error Log").
Installation Manual 137
5.1.1 Installation
PROBLEM
The LINK indicator of the
IPCMPR does not turn on.
PROBABLE CAUSE
•
IPCMPR card malfunction
•
Poor connection.
•
Network malfunction
SOLUTION
•
Replace the IPCMPR card (be sure to turn off the PBX when replacing).
•
Make sure that an 8-pin twisted pair cable is used for connection.
•
Make sure that none of the CAT 5 cables in use are over 100 m in length.
•
Make sure that a straight cable is used for connection to a switching hub.
•
Make sure that all network devices in use are switched on.
138 Installation Manual
5.1.2 Connection
5.1.2 Connection
Can you dial an extension?
No
Connection between the PBX and a PT:
CAUSE
The T/R is connected to the D1/D2.
D1
T
R
D2
PBX
D1
T
R
D2
Extension
SOLUTION
Use the correct cord (the inner 2 wires are for T/R and the outer 2 wires are for
D1/D2)
Connection between the PBX and an SLT:
CAUSE
The T/R is connected to the D1/D2.
D1
T
R
D2
PBX
T
R
Extension
SOLUTION
Use the correct cord (the inner 2 wires are for T/R).
If a telephone equipped with an A-A1 relay is connected to the PBX, set the A-A1 relay switch of the telephone to "OFF".
Yes
Connection between the PBX and an SLT that is polarity-sensitive:
CAUSE
The "T" is connected to the "R".
SOLUTION
Reverse the connections of the T/R.
D1
T
R
D2
PBX
T
R
Extension
(Continued on the next page.)
Installation Manual 139
5.1.2 Connection
(Continued from the previous page.)
Can you dial out on a trunk?
No
Connection between the trunk and the PBX:
CAUSE
Trunk is connected to the T2/T1.
Trunk
T2
R1
T1
R2
PBX
SOLUTION
Reconnect the trunk to the T1/R1 or T2/R2 of the telephone jack using 2conductor wiring.
Trunk is connected to the T2/R1.
Trunk
T2
R1
T1
R2
PBX
140 Installation Manual
5.1.3 Operation
5.1.3 Operation
PROBLEM PROBABLE CAUSE SOLUTION
•
•
Cannot set the IP address, subnet mask address, and PBX IP address to the IP-PT.
Cannot register the
IP-PT.
•
•
An unusable value is being set.
The necessary network parameters are not set to the IP-PT.
•
Set an IP address within the valid range.
IP address of the IP-PT/PBX: "1.0.0.0" to
"223.255.255.255" Subnet mask address:
"0–255.0–255.0–255.0–255" (except
0.0.0.0 and 255.255.255.255)
•
When not using a DHCP server, set the IP address, subnet mask address, and enter the PBX IP address. If necessary, also enter the IP address of the default gateway.
•
When using a DHCP server, enter the
PBX IP address.
•
The IP-PT cannot connect to the PBX.
•
The wrong IP address, subnet mask address,
PBX IP address, or default gateway address was entered.
•
The Ethernet cable is not connected correctly.
•
The DHCP server is not active.
•
•
Check each parameter and enter the correct value.
Check the Ethernet cable connections.
•
Whenever you try to make calls using a SIP
Extension, a busy tone is heard.
•
When using the speakerphone on an
APT, nothing is audible.
•
The status of the port that the SIP Extension is connected to is Out of
Service.
•
The HANDSET/
HEADSET selector is set to the "HEADSET" position.
•
Restart the DHCP server.
•
Disable DHCP and re-enter settings as appropriate.
•
•
Change the port status from Out of
Service to In Service using the
Maintenance Console.
When the headset is not used, set the
HANDSET/HEADSET selector to the
"HANDSET" position.
•
When using the speakerphone/monitor mode with a DPT, nothing is audible.
•
The "HEADSET" mode is selected by Personal
Programming,
"Handset/Headset
Selection".
•
When the headset is not used, select the
"HANDSET" mode by Personal
Programming.
•
The PT does not ring.
•
The ringer volume is off.
•
Turn on the ringer volume.
•
During a power failure, extensions connected to port 1 of DHLC4 card do not operate.
•
A DPT or APT is connected to the extension port.
•
The dialling mode (tone or pulse) is incorrect.
•
Disconnect the DPT or APT and connect an SLT.
•
Set the Tone/Pulse switch to the other position.
Installation Manual 141
5.1.3 Operation
PROBLEM
•
Originating an outside call, call transfer, or conference cannot be performed.
•
The KX-HGT100 does not work properly, or some features cannot be performed using the
KX-HGT100.
PROBABLE CAUSE
•
The corresponding flexible button does not exist on the PT.
•
The firmware of the
KX-HGT100 and the
MPR software file version of the PBX are not upgraded to their latest versions.
SOLUTION
•
Programme the flexible button. Refer to
"1.20.2 Flexible Buttons" in the Feature
Guide.
•
Upgrade the firmware of the KX-HGT100 and the MPR software file version of the
PBX to their latest versions.
142 Installation Manual
5.1.4 Using the Reset Button
5.1.4 Using the Reset Button
If the PBX does not operate properly, use the Reset Button. Before using the Reset Button, try the system feature again to confirm whether there definitely is a problem or not.
CAUTION
In order to avoid possible corruption of data on the SD Memory Card, please ensure that the "SD
ACCESS" LED is off before pressing the Reset Button.
Note
•
When the System Initialise Switch is set to "NORMAL", pressing the Reset Button causes the following:
–
Camp-on is cleared.
–
Calls on hold are terminated.
–
Calls on exclusive hold are terminated.
–
Calls in progress are terminated.
–
Call park is cleared.
Other data stored in memory, except the above, are not cleared.
•
Be aware that pressing the Reset Button with the System Initialise Switch in the "SYSTEM
INITIALIZE" position clears all data stored in the PBX. Do not perform this operation unless you intend to delete all data from the PBX.
Operation
If the PBX does not operate properly:
1.
Slide the System Initialise Switch to the "NORMAL" position.
2.
Press the Reset Button for about 1 second.
RUN Indicator
LED
System Initialise Switch
Reset Button
Installation Manual 143
5.1.5 Troubleshooting by Error Log
5.1.5 Troubleshooting by Error Log
When a major system error occurs in the PBX, the ALARM indicator on the front of the cabinet turns on red, and the system logs the error information.
Error Log Display Format
Below is the display format of the error log. For information about how to view the error log using the
Maintenance Console, refer to "2.6.8 Utility—Error Log" in the PC Programming Manual.
Example: Maintenance Console
3 7
1 2 4 5
Example: Station Message Detail Recording (SMDR)
07/01/01 10:37AM MJ ALM #000 10000 MPR WDT overflow
07/01/01 11:07AM MN ALM #010 10000 AC power down
07/01/01 03:55PM MN ALM #301 10501 Digital trunk RAI reception
6
1
Description
2 3 4 5 6
1 Date
2 Time
3 Level
4 Error Code
Item Description
The date of the error detection.
The time of the error detection.
Minor (MN ALM) Displays minor errors, which affect only a certain part of system operation.
Major (MJ ALM) Displays major errors, which affect operation of the whole system, or result in system failure.
The 3-digit error code assigned by the PBX.
144 Installation Manual
5 Sub Code
Item
6 Error Message
7 Log Information
5.1.5 Troubleshooting by Error Log
Description
The 6-digit sub code of the relevant hardware (X1YYZZ).
•
X: Slot type
–
Physical slot: " " (blank)
–
Virtual slot: "*" (asterisk)
•
1: Cabinet number
•
YY: Slot number
–
KX-NCP500 (Physical slot): 00 to 05
(00: IPCMPR Card Slot/Built-in ESVM card; 01 to 05:
Free Slots)
–
KX-NCP1000 (Physical slot): 00 to 07
(00: IPCMPR Card Slot/Built-in ESVM card; 01 to 07:
Free Slots)
–
KX-NCP500/KX-NCP1000 (Virtual slot): 01 to 08
(01 to 04: Virtual Trunk Slots; 05 to 08: Virtual Extension
Slots)
•
ZZ: Port number
–
For optional service cards except OPB3 card:
Port number (01 to 16) will be displayed.
–
For OPB3 card:
Sub slot number (1 to 3) + port number (1 to 4) will be displayed as follows:
•
Sub slot 1 of OPB3: 11 to 14
•
Sub slot 2 of OPB3: 21 to 24
•
Sub slot 3 of OPB3: 31 to 34
Note
When there is no parameter for slot and port number, YY and ZZ will be displayed as "00".
Example: Sub code for IPCMPR card = " 10000"
A description of the error.
Displays probable causes of the errors and their solutions.
Installation Manual 145
5.1.5 Troubleshooting by Error Log
146 Installation Manual
Section 6
Appendix
Installation Manual 147
6.1.1 PBMPR Software File Version 2.0xxx
6.1 Revision History
6.1.1 PBMPR Software File Version 2.0xxx
New Options
•
–
KX-NCS2240
Activation Key for CA PRO for 40 Users (CA Pro 40users)
–
KX-NCS2249
Activation Key for CA PRO for 128 Users (CA Pro 128users)
–
KX-NCP0158CE
8-Channel IP Cell Station Unit Using a V-IPCS4 Card for DECT Portable
Station
–
-
Virtual 4 IP Cell Station Interface Card (V-IPCS4)
Changed Contents
•
1.1.2 System Connection Diagram
•
•
•
•
3.8.4 First Party Call Control CTI Connection
•
•
4.3.1 Installing and Starting the Maintenance Console
•
148 Installation Manual
6.1.2 PBMPR Software File Version 4.1xxx
6.1.2 PBMPR Software File Version 4.1xxx
New Options
•
–
KX-TDA0155CE
2-Channel Cell Station Unit Using a DHLC/DLC Card (PT-interface CS) for
DECT Portable Station
–
KX-NCP0158
DECT 6.0 8-Channel IP Cell Station Unit Using a V-IPCS4 Card for DECT
6.0 Portable Station
Changed Contents
•
•
•
2.1.2 Activation Key Code and Key Management System
Installation Manual 149
6.1.3 PBMPR Software File Version 5.0xxx
6.1.3 PBMPR Software File Version 5.0xxx
Changed Contents
•
–
Maximum Optional Service Cards
–
–
–
Digital EXtra Device Port (Digital XDP) Connection Capacity
–
•
•
150 Installation Manual
Index
Installation Manual 151
Index
Numerics
16-Channel Echo Canceller Card (KX-TDA0166) 22, 98
16-Channel IP Proprietary Telephone Activation Key
16-Channel IP Softphone/IP Proprietary Telephone Activation
16-Channel SIP Extension Activation Key
16-Channel VoIP DSP Card (KX-TDE0110) 22, 62
16-Port Digital Extension Card (KX-NCP1172) 21, 86
16-Port Single Line Telephone Extension Card
1-Channel IP Proprietary Telephone Activation Key
1-Channel IP Softphone/IP Proprietary Telephone Activation
1-Channel SIP Extension Activation Key
2-Channel IP Trunk Activation Key (KX-NCS3102) 38
2-Channel Simplified Voice Message Card
2-Port BRI Card (KX-NCP1280) 21, 74
2-Port Doorphone Card (German Type)
4-Channel IP Proprietary Telephone Activation Key
4-Channel IP Softphone/IP Proprietary Telephone Activation
4-Channel IP Trunk Activation Key (KX-NCS3104) 38
4-Channel Message Card (KX-TDA0191) 22, 99
4-Channel Simplified Voice Message Card
4-Channel SIP Extension Activation Key
4-Channel VoIP DSP Card (KX-NCP1104) 21, 62
4-Port Analogue Trunk Card (KX-NCP1180) 21, 66
4-Port Digital Hybrid Extension Card (KX-NCP1170) 21, 83
4-Port Doorphone Card (KX-TDA0161) 21, 90
4-Port External Input/Output Card (KX-TDA0164) 22, 95
64-Channel VoIP DSP Card (KX-TDE0111) 22, 62
8-Channel IP Proprietary Telephone Activation Key
8-Channel IP Softphone/IP Proprietary Telephone Activation
8-Channel SIP Extension Activation Key
8-Port Digital Extension Card (KX-NCP1171) 21, 85
8-Port Single Line Telephone Extension Card
Activation Key for Software Upgrade to Enhanced Version
Activation Key, in the DSP4/DSP16/DSP64 Card 37
Activation Key, in the SD Memory Card 37
Activation Key, Maximum Number 36
B
C
Connection Chart for LAN Connection 121
CTI Server Connection (via LAN Port) 121
CTI—First Party Call Control 113
CTI—Third Party Call Control 121
D
Digital EXtra Device Port (Digital XDP) Connection 106
Digital XDP Connection, Using a Modular
Digital XDP Connection, Using an EXtra Device
E
E-1 Trunk Card (KX-NCP1188) 21, 71
EXtra Device Port (XDP) Mode 104, 106
A
Activation Key for CA ACD Monitor for 1 ICD Supervisor
Activation Key for CA PRO for 10 Users (KX-NCS2210) 38
Activation Key for CA PRO for 128 Users
Activation Key for CA PRO for 40 Users (KX-NCS2240) 38
Activation Key for CA PRO for 5 Users (KX-NCS2205) 38
I
F
First Party Call Control CTI Connection 113
Information about the Virtual Cards 65
IP Convergence Main Processing Card (IPCMPR Card) 59
152 Installation Manual
Index
K
KX-NCP1104 (4-Channel VoIP DSP Card) 21, 62
KX-NCP1170 (4-Port Digital Hybrid Extension Card) 21, 83
KX-NCP1171 (8-Port Digital Extension Card) 21, 85
KX-NCP1172 (16-Port Digital Extension Card) 21, 86
KX-NCP1173 (8-Port Single Line Telephone Extension
KX-NCP1174 (16-Port Single Line Telephone Extension
KX-NCP1180 (4-Port Analogue Trunk Card) 21, 66
KX-NCP1187 (T-1 Trunk Card) 21, 68
KX-NCP1188 (E-1 Trunk Card) 21, 71
KX-NCP1190 (Optional 3-Slot Base Card) 21, 89
KX-NCP1280 (2-Port BRI Card) 21
KX-NCP1290 (PRI Card [PRI23]) 21, 80
KX-NCP1290CE (PRI Card [PRI30]) 21, 77
KX-NCP1290CJ (PRI Card [PRI30]) 21, 77
KX-NCP1290CN (PRI Card [PRI30]) 21, 77
KX-NCS2201 (Activation Key for CA PRO for 1 User) 38
KX-NCS2205 (Activation Key for CA PRO for 5 Users) 38
KX-NCS2210 (Activation Key for CA PRO for 10 Users) 38
KX-NCS2240 (Activation Key for CA PRO for 40 Users) 38
KX-NCS2249 (Activation Key for CA PRO for 128
KX-NCS2301 (Activation Key for CA ACD Monitor for 1 ICD
KX-NCS3102 (2-Channel IP Trunk Activation Key) 38
KX-NCS3104 (4-Channel IP Trunk Activation Key) 38
KX-NCS3201 (1-Channel IP Softphone/IP Proprietary
KX-NCS3204 (4-Channel IP Softphone/IP Proprietary
KX-NCS3208 (8-Channel IP Softphone/IP Proprietary
KX-NCS3216 (16-Channel IP Softphone/IP Proprietary
KX-NCS3501 (1-Channel IP Proprietary Telephone Activation
KX-NCS3504 (4-Channel IP Proprietary Telephone Activation
KX-NCS3508 (8-Channel IP Proprietary Telephone Activation
KX-NCS3516 (16-Channel IP Proprietary Telephone
KX-NCS3701 (1-Channel SIP Extension Activation
KX-NCS3704 (4-Channel SIP Extension Activation
KX-NCS3708 (8-Channel SIP Extension Activation
KX-NCS3716 (16-Channel SIP Extension Activation
KX-NCS3910 (Activation Key for Software Upgrade to
KX-TDA0161 (4-Port Doorphone Card) 21, 90
KX-TDA0162 (2-Port Doorphone Card [German
KX-TDA0164 (4-Port External Input/Output Card) 22, 95
KX-TDA0166 (16-Channel Echo Canceller Card) 22, 98
KX-TDA0191 (4-Channel Message Card) 22, 99
KX-TDA0192 (2-Channel Simplified Voice Message
KX-TDA0194 (4-Channel Simplified Voice Message
KX-TDA0196 (Remote Card) 22, 64
KX-TDE0110 (16-Channel VoIP DSP Card) 22, 62
KX-TDE0111 (64-Channel VoIP DSP Card) 22, 62
L
M
Maintenance Console, Installation 131
Maintenance Console, Overview 128
Maintenance Console, Password Security 131
Maintenance Console, PC Connection 129
Maintenance Console, Quick Setup 131
Maintenance Console, System Requirements 131
N
O
Optional 3-Slot Base Card (KX-NCP1190) 21, 89
Optional Service Card, Installation 49
Optional Service Card, Maximum Number 26
Optional Service Card, Removal 49
P
Parallel Connection of the Extensions 103
Parallel Connection, Using a Modular T-Adaptor 104
Parallel Connection, Using an EXtra Device Port 104
PBMPR Software File Version 2.0xxx 148
PBMPR Software File Version 4.1xxx 149
PBMPR Software File Version 5.0xxx 150
PC Connection (via MNT Port) 117
PC Connection (via RS-232C) 118
PRI Card (PRI23) (KX-NCP1290) 21, 80
PRI Card (PRI30) (KX-NCP1290CE) 21, 77
PRI Card (PRI30) (KX-NCP1290CJ) 21, 77
PRI Card (PRI30) (KX-NCP1290CN) 21, 77
Installation Manual 153
Index
Printer Connection (via RS-232C) 118
Q
R
S
Safety Installation Instructions 44
Slots for Physical Cards (Free Slots) 26
Slots for Virtual Extension Cards 26
Slots for Virtual Trunk Cards 26
Specifications, Characteristics 25
Specifications, General Description 23
Specifications, System Capacity 26
Surge Protector Installation 56
System Initialisation Procedure 124
System Initialise Switch 124, 143
T
T-1 Trunk Card (KX-NCP1187) 21, 68
Terminal Equipment, Maximum Number 31
Troubleshooting, by Error Log 144
Troubleshooting, Connection 139
Troubleshooting, Installation 136
Troubleshooting, Operation 141
Troubleshooting, Using the Reset Button 143
U
V
V-IPCS4 (Virtual 4 IP Cell Station Interface Card) 65
V-IPEXT32 (Virtual 32-Channel VoIP Extension Card) 65
V-IPGW16 (Virtual 16-Channel VoIP Gateway Card) 65
Virtual 16-Channel VoIP Gateway Card (V-IPGW16) 65
Virtual 32-Channel SIP Extension Card (V-SIPEXT32) 65
Virtual 32-Channel VoIP Extension Card (V-IPEXT32) 65
Virtual 4 IP Cell Station Interface Card (V-IPCS4) 65
V-SIPEXT32 (Virtual 32-Channel SIP Extension Card) 65
W
154 Installation Manual
The KX-NCP500UK/KX-NCP1000UK/KX-NCP500VUK/KX-NCP500XUK,
KX-NCP500NE/KX-NCP1000NE/KX-NCP500VNE/KX-NCP500XNE, and the KX-NCP500GR/KX-NCP1000GR are designed to interwork with the:
• Analogue Public Switched Telephone Network (PSTN) of European countries
• Pan-European Integrated Services Digital Network (ISDN) using ISDN basic rate access
• Pan-European Integrated Services Digital Network (ISDN) using ISDN primary rate
access
• ONP 2048 kbit/s digital structured leased lines (D2048S)
Panasonic System Networks Co., Ltd./Panasonic System Networks Company U.K. Ltd. declares that the KX-NCP500UK/
KX-NCP1000UK/KX-NCP500VUK/KX-NCP500XUK, KX-NCP500NE/KX-NCP1000NE/KX-NCP500VNE/KX-NCP500XNE, and KX-NCP500GR/KX-NCP1000GR are in compliance with the essential requirements and other relevant provisions of
Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.
Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting:
Contact to Authorised Representative:
Panasonic Testing Centre
Panasonic Marketing Europe GmbH
Winsbergring 15, 22525 Hamburg, Germany
http://www.doc.panasonic.de
For Future Reference
Please print, record, and retain the following information for future reference.
Note
The serial number of this product can be found on the label affixed to the unit. You should record the model number and the serial number of this unit as a permanent record of your purchase to aid in identification in the event of theft.
MODEL NO.
SERIAL NO.
DATE OF PURCHASE
NAME OF DEALER
DEALER'S ADDRESS
DEALER'S TEL. NO.
1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan
Copyright:
This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic
System Networks Co., Ltd.
Panasonic System Networks Co., Ltd. 2010
PSQX4751TA
KK0808KE6101
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