Altimium SCA61E Sélecteur scaler analogique numérique HDMI User Manual


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Altimium SCA61E Sélecteur scaler analogique numérique HDMI User Manual | Manualzz

User Manual

SCA61E

Compact Scaler Switcher 6x1

All Rights Reserved

Version: SCA61E_2016V1.0

Compact Scaler Switcher 6x1

Preface

Read this user manual carefully before using this product. Pictures shown in this manual is for reference only, different model and specifications are subject to real product.

This manual is only for operation instruction only, not for any maintenance usage. The functions described in this version are updated till December 2016. Any changes of functions and parameters since then will be informed separately. Please refer to the dealers for the latest details.

All product function is valid till 2016-12-2

Trademarks

Mentioned product model and logo are trademarks. Any other trademarks mentioned in this manual are acknowledged as the properties of the trademark owner. No part of this publication may be copied or reproduced without the prior written consent.

FCC Statement

This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. It has been tested and found to comply with the limits for a

Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial installation.

Operation of this equipment in a residential area is likely to cause interference, in which case the user at their own expense will be required to take whatever measures may be necessary to correct the interference.

Any changes or modifications not expressly approved by the manufacture would void the user’s authority to operate the equipment.

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SAFETY PRECAUTIONS

To insure the best from the product, please read all instructions carefully before using the device. Save this manual for further reference.

 Unpack the equipment carefully and save the original box and packing material for possible future shipment

 Follow basic safety precautions to reduce the risk of fire, electrical shock and injury to persons.

 Do not dismantle the housing or modify the module. It may result in electrical shock or burn.

 Using supplies or parts not meeting the products’ specifications may cause damage, deterioration or malfunction.

 Refer all servicing to qualified service personnel.

 To prevent fire or shock hazard, do not expose the unit to rain, moisture or install this product near water.

 Do not put any heavy items on the extension cable in case of extrusion.

 Do not remove the housing of the device as opening or removing housing may expose you to dangerous voltage or other hazards.

 Install the device in a place with fine ventilation to avoid damage caused by overheat.

 Keep the module away from liquids.

 Spillage into the housing may result in fire, electrical shock, or equipment damage. If an object or liquid falls or spills on to the housing, unplug the module immediately.

 Do not twist or pull by force ends of the optical cable. It can cause malfunction.

 Do not use liquid or aerosol cleaners to clean this unit. Always unplug the power to the device before cleaning.

 Unplug the power cord when left unused for a long period of time.

 Information on disposal for scrapped devices: do not burn or mix with general household waste, please treat them as normal electrical wastes.

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Contents

1. Introduction ................................................................................................................. 1

1.1 Introduction to SCA61E ..................................................................................... 1

1.2 Features ............................................................................................................ 1

1.3 Package List ...................................................................................................... 1

2. Panel Description ........................................................................................................ 3

2.1 Front Panel ........................................................................................................ 3

2.2 Rear Panel ......................................................................................................... 4

3. System Connection ..................................................................................................... 5

3.1 Usage Precautions ............................................................................................ 5

3.2 System Diagram ................................................................................................ 5

3.3 Connection Procedures ..................................................................................... 5

3.4 Application ......................................................................................................... 6

4. System Operations ..................................................................................................... 7

4.1 Front Panel Button Control ................................................................................ 7

4.2 RS232 Control ................................................................................................... 8

4.2.1 Control Software Operation ..................................................................... 8

4.2.2 Basic Settings .......................................................................................... 8

4.2.3 RS232 Communication Commands ........................................................ 9

4.3 IR control ......................................................................................................... 14

4.4 Firmware Updating .......................................................................................... 14

5. Specification ............................................................................................................. 15

6. Panel Drawing .......................................................................................................... 17

7. Troubleshooting & Maintenance ............................................................................... 18

8. After-sales Service .................................................................................................... 19

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Compact Scaler Switcher 6x1

1. Introduction

1.1 Introduction to SCA61E

SCA61E is a compact 6x1 mini unit with 6 video inputs (4 HDMI, 2 VGA), 2 auxiliary audio inputs (switched following VGA), 1 HDMI output and 3 audio outputs (1 dual-mono analog audio, 1 3.5mm stereo audio, 1 optical audio).

SCA61E switches VGA or HDMI/DVI input signal to HDMI output. Besides, the unit up-scales VGA to HDMI output and supports resolution adjustment (6 types in total). It bypass HDMI and provides comprehensive resolution capacities up to 4K& 1080p 3D.

The unit also supports RS232&IR control and EDID management.

1.2 Features

 Control -- via Front panel buttons, RS232 commands and IR Remote

 Switch -- select 6 input source to HDMI output

 Scale – scale VGA to HDMI output, Output resolutions selectable to assure preferred output, and supports various output resolutions, such as 1920x1200,

1920x1080,1360x768,1280x800,1024x768,1280x720

 Support HDMI 1.4, 4Kx2K&1080P 3D, compliance with HDCP1.4.

 Transmit 4Kx2K signal up to 15m.

 Support EDID management

 Two input switching modes: auto-switching or manual-switching

 Intuitive indicator for power connect states & source selection & output resolution selection

 Support audio & video output management via OUTPUT BLACK button.

 Support online software upgrading

 Compact design for easy operation

 Support power-off memory

 Support hot plug

1.3 Package List

 1 x Compact Scaler Switcher

 2 x Mounting ears (separate from Compact Scaler Switcher)

 4 x Screws

 4 x Plastic cushions

 1 x Power adapter (DC 5V 3A)

 2 x 3-pin Pluggable terminal blocks (pitch:3.81mm)

 1 x IR Receiver

 1 x IR Remote (Cell battery is not included)

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 1 x User manual

Notes

Confirm all the accessories are included, if not, please contact with the dealers.

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2. Panel Description

2.1 Front Panel

AUTO/3s FW UPDATE/7s

RESOLUTION OUTPUT BLACK HDMI 1 HDMI 2 HDMI 3 HDMI 4 VGA 1 VGA 2 AUTO 1024x768 1280x720 1280x800 1360x768 1920x1080 1920x1200 SOURCE

No. Name

① Power LED

② Inputs LED

Description

Indicator for power status

 Off when no power.

 Constantly green when the system is in working.

 Constantly red when the system is enter in standby.

Constantly green when choosing the corresponding audio source.

Auto-switching

LED

Output resolution selection LED

⑤ SOURCE/AUTO

RESOLUTION/FW

UPDATE

Constantly green when enter in auto-switching mode.

Constantly green when choosing the corresponding output resolution (Input is VGA).

 Audio source selection button: switching circularly between HDMI1, HDMI2, HDMI3, HDMI4, VGA1,

VGA2. dial ◀ to select the previous one, dial ▶ to select the next one.

 Switching mode selection button ◀: Press and hold for

3 seconds or more to enter in auto-switching mode, press and hold for 3 seconds or more again to enter in

manual-switching mode.

 Output resolution manual switching button for VGA input: selection circularly among 1920×1200, 1920×

1080, 1360×768, 1280×800, 1024×768, 1280×

720.default resolution:1920×1080.

 Firmware updating button: press and hold for 7 seconds or more to enter in software updating procedure. All

LED blinking when the system is loading firmware

⑦ OUTPUT BLACK

Press to switch on/off audio & Video output. All LED turn off except power LED when switch off output.

Note: Pictures shown in this manual are for reference only, different model and specifications are subject to real product.

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2.2 Rear Panel

INPUTS OUTPUTS

L R

CONTROL

Tx Rx

POWER

AUDIO 2 HDMI AUDIO AUDIO OPTICAL FIRMWARE RS 232 IR IN DC 5V HDMI 1 HDMI 2 HDMI 3 HDMI 4 VGA 1 AUDIO 1 VGA 2

No. Name

① INPUTS

Description

HDMI: 4 HDMI/DVI video source input ports(embedded HDMI audio format:PCM).

VGA: 2 VGA video source input ports.

AUDIO: 2 3.5mm stereo audio source input ports, switched following the corresponding VGA.

② OUTPUTS

③ Control

HDMI: HDMI video output port.

3P AUDIO: Dual-Mono analog audio output port.

3.5mm AUDIO: stereo audio output port.

OPTICAL: optical audio output port.

FIRMWARE: Type-A USB port for updating firmware.

RS232: Serial port, 3-pin pluggable terminal block, connect with control terminal (e.g. a PC) to control Compact Scaler

Switcher.

IR IN: connect to an IR Receiver, to receive IR signal send by corresponding IR remote.

④ DC 5V

Connect to a DC 5V 3A power adapter.

Note: Pictures shown in this manual are for reference only, different model and specifications are subject to real product.

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3. System Connection

3.1 Usage Precautions

1) System should be installed in a clean environment that has a prop temperature and humidity.

2) All of the power switches, plugs, sockets and power cords should be insulated and safe.

3) All devices should be connected before power on.

3.2 System Diagram

HDMI/DVI Signal

VGA Signal

IR Signal

RS232 Signal

AUDIO Signal

IR Remote

PC

DV Camera

Speaker1

Speaker2

DVD

HDTV

Figure 3- 1 Connection Diagram

3.3 Connection Procedures

Step1. Connect HDMI/DVI sources (e.g. DVD) to HDMI input ports of SCA61E with

HDMI cables.

Step2. Connect VGA sources (e.g. DV Camera) to VGA input ports of SCA61E with

VGA cables.

Step3. Connect sources to the AUDIO input ports of SCA61E with audio cables.

Step4. Connect a HDMI display (e.g. HDTV) to HDMI output port of Compact Scaler

Switcher.

Step5. Connect audio amplifiers (e.g. speaker/earphone) to audio outputs of Compact

Scaler Switcher.

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Step6. Connect a control device (e.g. PC) to the RS232 port of Compact Scaler

Switcher

Step7. Connect an IR Receiver(working voltage:5V)to the IR IN port of Compact Scaler

Switcher.

Step8. Plug DC 5V 3A power adapter to Compact Scaler Switcher.

3.4 Application

SCA61E has a good application in various occasions, such as computer realm, monitoring, conference room, big screen displaying, television education, command & control center and smart home etc.

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4. System Operations

4.1 Front Panel Button Control

Front panel buttons can be used for source selections, output resolution adjusting, front panel buttons management, software updating and output screen setting. (Please refer to chapter 2.1 ).

Here is the detail information for source selections:

There are 6 sources for choose in total, including HDMI1, HDMI2, HDMI3, HDMI4,

VGA1, VGA2. Video signals support auto-switching and manual-switching (factory default). Press and hold for SOURCE/AUTO for 3 seconds or more to enter in auto-switching/ manual-switching mode.

Manual-switching:

Dial ◀ to select the previous source, dial ▶ to select the next source.

Auto-switching:

In this mode, select input source via front panel button (◀ ▶) is not available, but

RS232 command and IR remote are able to switch mode. The auto LED turn green and keep on.

The auto-switching mode abides by the following principles:

New input principle

Once detecting a new input signal, SCA61E would switch to this new signal automatically.

Rebooting device principle

SCA61E have the ability of power-off memory. If the last switching mode is auto-switching, once rebooted, SCA61E will automatically enter auto-switching mode, and then detect all inputs and memorize their connection status for future rebooting using. If the last displayed signal is still available, SCA61E will output the signal. If not, the unit will detect all the inputs signals with priority from HDMI1 to VGA2. When detected the first signal, it will transfer to output.

Signal removing principle

Once removing the current display signal, SCA61E will detect all input signals with priority from HDMI1 to VGA2. It will transfer the signal firstly detected to be available to output devices

Operation Examples:

 Connect HDMI2, HDMI4, and VGA2 ports with source devices, select HDMI4 to outputs.

 Press and hold for the front button SOURCE/AUTO for 3 seconds or more to enter

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in auto-switching mode.

 Connect HDMI3 with a source device, and then it will choose HDMI3 to output.

Remove the signal of HDMI3, SCA61E will detect from HDMI1 to VGA2. And when it detects that HDMI2 is available, it will choose HDMI2 to output.

 Cut off the power of Compact Scaler Switcher, then reboot. As the unit is in auto-switching mode, it will choose HDMI2 to output.

4.2 RS232 Control

Here we take the software CommWatch.exe as example.

4.2.1 Control Software Operation

Installation Copy the control software file to the computer connected with Compact

Scaler Switcher.

Uninstallation Delete all the control software files in corresponding file path.

4.2.2 Basic Settings

Firstly, connect SCA61E with an input device and an output device. Then, connect it with a computer which is installed with RS232 control software. Double-click the software icon to run this software. The icon is showed as below:

The interface of the control software is showed as below:

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Monitoring area, indicates whether the command sent works.

Command Sending area

Please set the parameters of COM number, bound rate, data bit, stop bit and the parity bit correctly, only then will you be able to send command in Command Sending Area.

4.2.3 RS232 Communication Commands

Baud rate: 9600 Data bit: 8 Stop bit: 1 Parity bit: none

Command

Function

Feedback Example

Switch Commands

50701%

50702%

50703%

50704%

50705%

50706%

50785%

50786%

Switch to HDMI 1 Input

Switch to HDMI 2 Input

Switch to HDMI 3 Input

Switch to HDMI 4 Input

Switch to VGA 1 input

Switch to VGA 2 input

Enable auto-switching

Disable auto-switching

Switch to HDMI 1

Switch to HDMI 2

Switch to HDMI 3

Switch to HDMI 4

Switch to VGA 1

Switch to VGA 2

Auto Switching

Manual Switching

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Resolution Select Commands for VGA Input

50619% Change the resolution to 1360X 768 Resolution: 1360x768

50620%

50626%

50627%

50628%

50629%

Change the resolution to1920X1200

WUXGA

Resolution: 1920x1200

Change the resolution to 1024X768 XGA Resolution: 1024x768

Change the resolution to 1280X720 720P Resolution: 1280x720

Change the resolution to 1280X800

WXGA

Change the resolution to 1920X1080

1080P

Resolution: 1280x800

Resolution: 1920x1080

50604%

50605%

502xx%

503xx%

504xx%

505xx%

50607%

50608%

50614%

50615%

50648%

Setup Commands

Lock the front panel buttons

Unlock the front panel buttons

Set the brightness to xx (xx ranges from 0 to 99) for VGA input

Front Panel lock

Front Panel Unlock

Brightness: xx

Set the contrast to xx (xx ranges from 0 to

99) for VGA input

Contrast: xx

Set the saturation to xx (xx ranges from 0 to 99) for VGA input

Saturation: xx

Set the sharpness to xx (xx ranges from 0 to 99) for VGA input

Sharpness: xx

Adjust the color temperature for VGA input

Set the aspect ratio for VGA input

Set the picture mode for VGA input

Set SM audio mode for VGA input

Enable HDMI embedded audio output

Color Temperature: xx

(xx= Cool/ Medium/ Warm/

User.)

Aspect Ratio: xx

(xx= 16:9/ 4:3/ auto/)

Picture Mode: xx (xx= dynamic/ standard/ mild/ user)

Sound Mode: xx

Sound Mode: xx (xx= standard/ music/ movie/ sports/ user)

Embedded Audio Output: enable

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50649% Disable HDMI embedded audio output

Embedded Audio Output: disable

50606%

Auto-adjust the input parameter for (VGA only)

VGA Input Auto

Version Vx.x.x

50699%

50697%

50797%

50698%

50617%

Check the system version

Exit standby mode

Enter standby mode

Wake up!

Go to standby!

50707%

50708%

50769%

Software update

Reset to factory defaults

Change the horizontal polarity to the opposite,1 means positive polarity,0 means negative polarity

Change the vertical polarity to the opposite,1 means positive polarity,0 means negative polarity

Read the EDID file( the file must be named EDID.bin) to the flash from U flash disk

Factory Reset

Hpolarity:0/1

Vpolarity:0/1

50772%

50773%

50774%

50775%

50776%

50777%

50787%

50653%

50654%

Set the EDID date of all input ports: bypass mode

Set the EDID date of all input ports:

1080P&PCM 2ch

Set the EDID date of all input ports:1080P&5.1ch

Set the EDID date of all input ports:

1080P 3D&5.1ch

Set the EDID date of all input ports:

1080i&PCM 2ch

Set the EDID date of all input ports:

4K&PCM 2ch

Set the EDID date of all input ports: user

Switch off audio & video output

Switch on audio & video output

EDID:bypass mode

EDID:1080P&PCM 2ch

EDID:1080P&5.1ch

EDID:1080P3d&5.1ch

EDID:1080i&PCM 2ch

EDID:4K&PCM 2ch

EDID:user

Output black:enable

Output black:disable

Switch to VGA2

Inquire Commands

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50631% Check the input source Input: xx

50632% Check the output resolution Resolution: xx

50633%

50634%

50635%

50636%

50637%

50638%

50639%

50640%

50652%

50655%

Check the image mode

Check the audio mode

Check the image aspect ratio

Check the brightness

Check the contrast

Check the saturation

Check sharpness

Check the color temperature

Check Digital audio output status

Check video & audio output status

Picture Mode: xx

Sound Mode: xx

Aspect Ratio: xx

Brightness: xx

Contrast: xx

Saturation: xx

Sharpness: xx

Color Temperature: xx

Embedded Audio Output: enable/disable

50655%

Black screen Disable/

Black screen Enable

50709%

50754%

50778%

50670%

50671%

50672%

50673%

50674%

50675%

50676%

50677%

Check the present resolution and polarity

Check the panel locked status

1920x1080

Hpolarity:1

Vpolarity:0

Front Panel Lock/UnLock

Inquire EDID s EDID:xx

Adjustment Commands for VGA input

Move the image to left Output Position Adjust X xx

Move the image to right Output Position Adjust X xx

Move the image up

Move the image down

Stretch left from left side (increase image width)

Pull right from left side (decrease image width)

Output Position Adjust Y xx

Output Position Adjust Y xx

Output Width Adjust xx

Output Width Adjust xx

Stretch upwards from top side (increase image height)

Stretch downwards from top side(decrease image height)

Output Height Adjust xx

Output height adjust xx

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50678% Enable screen output adjusting

Enter Output Position

Adjust

50679% Disable screen output adjusting Exit Output Position Adjust

Notes:

1

Please remember to end the commands with the ending symbol “%”.

2 EDID commands are for HDMI sources only.

3 The procedure of upgrading EDID data for user:

Step1. Copy the file( the file must be named EDID.bin) to the root directory of a USB flash disk.

Step2. Plug the USB flash disk to the Firmware port on its rear panel.

Step3. Send command 50769% to read EDID data from U flash disk, then, send command 50787% to update EDID.

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4.3 IR control

The unit enables to use the IR remote to control it. Here is brief description of IR remote.

Standby button

Enter/ exit standby mode.

Input channel selection buttons

Selection video source via pressing corresponding button (audio switched following the corresponding VGA).

Auto button

Enter/ exit auto-switching mode.

Resolution selection buttons

Select resolution via pressing corresponding button.

Output black button

Press to switch on/off Audio& Video output

4.4 Firmware Updating

SCA61E supports firmware updating via USB flash disk. The procedures as follows:

Step1.

Copy the file “MERGE.bin” to the root directory of a USB flash disk. (Make sure the file is copied to the root directory for normal use. The “MERGE.bin” file is provided/ authorized.

Step2.

Plug the USB flash disk to FIRMWARE port on its rear panel.

Step3.

Press the button “RESOLUTION/FW UPDATE” for 7 seconds or more to update the firmware automatically. Or send command 50698% to update software.

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5. Specification

Video Input Video Output

Input 4 HDMI, 2 VGA

Input

Connector

4 female HDMI (Type-A)

2 female VGA (15Pin)

Video Signal HDMI/DVI,VGA

Resolution

Standard

Audio Input

Output

Output connector

Video Signal

1 HDMI

1 female HDMI

HDMI

HDMI: up to 4Kx2K

VGA: output resolution selectable

Compliant with VGA&DVI HDMI1.4, HDCP 1.4

Audio Output

Input

Input

Connector

2 stereo audio for VGA

1 3.5mm jack

Output

Output

Connector

1 Dual-Mono analog audio

1 stereo audio

1 optical audio

1 3-pin pluggable terminal block (3.81mm)

1 3.5mm jack

1 SPF fiber connector

Control parts

Control

Ports

RS232, IR remote

Panel

Control

General

Power

Supply

Front Panel Button

DC 5V 3A

Pin configuration

Power

Consumption

2 = TX, 3 = RX, 5 = GND

3.8(Max)

Dimension

(W*H*D)

W347 x H28 x D110 mm Weight 0.63Kg

Temperature 0℃ ~ 50℃

Reference

Humidity

10% ~ 90%

Transmit

Distance

4Kx2K≤15m

Note: SCA61E supports 4k&1080p 3D HDMI signal, please adopt quality HDMI cables compliant with HDMI1.4 for reliable transmission when connecting

Supported Input Resolutions

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Format

Resolution

HDMI/DVI

800x600@60Hz, 800x600@72Hz, 800x600@75Hz, 1024x768@42Hz,

1024x768@60Hz, 1024x768@70Hz, 1024x768@75Hz,

1024x768@85Hz, 1152x864@75Hz, 1280x768@60Hz,

1280x768@75Hz, 1280x768@85Hz, 1280x960@60Hz,

1280x960@85Hz, 1280x1024@60Hz, 1280x1024@75Hz,

1280x1024@85Hz, 1365x1024@60Hz, 1365x1024@60Hz,

1600x1024@60Hz, 1600x1200@60Hz, 1600x1200@65Hz,

1600x1200@70Hz, 1600x1200@75Hz, 1600x1200@85Hz,

1680x1050@60Hz, 1792x1344@60Hz, 1856x1392@60Hz,

1856x1392@75Hz, 1920x1080@60Hz, 1920x1200@60Hz,

1920x1440@60Hz, 3840x2160@24Hz, 3840x2160@30Hz,

3840x2160@25Hz, 4096x2160@24Hz, 4096x2160@25Hz,

4096x2160@30Hz,

VGA

800x600@60Hz, 800x600@72Hz, 800x600@75Hz, 1024x768@60Hz,

1024x768@70Hz, 1024x768@75Hz, 1280x768@60Hz,

1280x768@75Hz, 1280x960@60Hz, 1280x1024@60Hz,

1280x1024@75Hz, 1365x1024@60Hz, 1365x1024@75Hz,

1600x1024@60Hz, 1600x1200@60Hz, 1600x1200@65Hz,

1600x1200@70Hz, 1600x1200@75Hz, 1680x1050@60Hz,

1792x1344@60Hz, 1920x1080@60Hz, 1920x1200@60Hz

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6. Panel Drawing

347 mm

AUTO/3s

SOURCE

FW UPDATE/7s

RESOLUTION OUTPUT BLACK HDMI 1 HDMI 2 HDMI 3 HDMI 4 VGA 1 VGA 2 AUTO 1024x768 1280x720 1280x800 1360x768 1920x1080 1920x1200

13.5 mm

HDMI 1 HDMI 2 HDMI 3 HDMI 4

INPUTS

VGA 1 AUDIO 1 VGA 2

L

OUTPUTS

R

CONTROL

Tx Rx

AUDIO 2 HDMI AUDIO AUDIO OPTICAL FIRMWARE RS 232 IR IN

POWER

DC 5V

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7. Troubleshooting & Maintenance

Problems Causes Solutions

Power LED doesn’t work or no response to any operation

Fail connection of power cord

Power adapter doesn’t suitable

No output image on display when switching

Fail or loose connection

Output image with snowflake or ghost

Bad quality of the connecting cable

Over the transmission distance

Cannot control the device via front panel button

Front panel buttons are locked

Cannot select source via SOURCE/AUTO buttons

In auto-switching mode

Make sure the power cord connection is normal

Please replace the power adapter with factory default

Make sure the connection is enable

Please replace high quality cable. please replace the proper distance cable

Send command 50605% to unlock it

Press it and hold for 3 seconds or more to enter manual-switching mode in

Cannot control the device by control device (e.g. a PC) through RS232 port

Wrong communication parameters

Broken RS232 port

RS232 Type in correct RS232 communication parameters.

Send it to authorized dealer for checking.

The battery has run off. Change for new battery.

Cannot control the device via IR remote

The IR remote is broken.

Beyond the effective range of the IR signal or not pointing at the IR receiver

Cannot control the device

The device has already been broken.

Send it to authorized dealer for repairing.

Adjust the distance and angle and point right at the IR receiver.

Send it to authorized dealer for repairing.

If your problem persists after following the above troubleshooting steps, seek further help from authorized dealer or our technical support.

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8. After-sales Service

If there appear some problems when running the device, please check and deal with the problems reference to this user manual.

1) Product Limited Warranty: We warrants that its products will be free from defects in materials and workmanship for three years, which starts from the first day the product leaves warehouse (check the SN mark on the product).

Proof of purchase in the form of a bill of sale or receipted invoice must be presented to obtain warranty service.

2) What the warranty does not cover:

 Warranty expiration.

 Factory applied serial number has been altered or removed from the product.

 Damage, deterioration or malfunction caused by:

 Normal wear and tear

 Use of supplies or parts not meeting our specifications

 No certificate or invoice as the proof of warranty.

 The product model showed on the warranty card does not match with the model of the product for repairing or had been altered.

 Damage caused by force majeure.

 Servicing not authorized.

 Other causes which does not relate to a product defect

 Delivery, installation or labor charges for installation or setup of the product

3) Technical Support: Email to our after-sales department or make a call, please inform us the following information about your cases.

 Product version and name.

 Detailed failure situations.

 The formation of the cases.

.

Remarks: For any questions or problems, please try to get help from your local distributor.

Altimium 19 www.altimium.com

ALTIMIUM

587 Avenue Blaise Pascal

77550 MOISSY-CRAMAYEL

Tél : 01.64.13.31.00

Fax: 01.60.29.62.70

Mail: [email protected]

Web: www.altimium.com

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