Sunlighten mPulse bELIEVE User manual

mPulse® Series

User Manual

Congratulations! You are now the owner of an mPulse™ sauna.

With Sunlighten infrared heat, you are empowered to improve your quality of life. Just follow our assembly instructions and sauna protocol to begin your wellness journey with the very best in infrared therapy.

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WARNING:

Do not use this sauna to treat any health problems without consulting your physician.

Sunlighten, Inc. does not provide medical advice, education or treatment. Our information should not be relied on in making decisions about your health. Always consult your physician for medical advice.

TA B L E O F C O N T E N T S

P R E - I N S TA L L AT I O N

Specifications 4

I N S TA L L AT I O N G U I D E

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Assembly Instructions

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O P E R AT I N G I N S T R U C T I O N S

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Media Apps

Warm Up Time & Usage Guidelines

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WARRANTY

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M P U L S E S E R I E S S P E C I F I C AT I O N S

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aSPIRE

Dimensions

(Width x Depth x Height)

Power

43.6 in x 41.6 in x 78.6 in

110.7 cm × 105.6 cm × 199.6 cm

120v; 1800 watts max (1440 watts continuous); 15a

5-15R

USA/CANADA

DEDICATED 120V 15A CIRCUIT & OUTLET REQUIRED. SEE IMAGE 1 FOR REFERENCE

Dimensions

(Width x Depth x Height)

bELIEVE

51.7 in x 47.6 in x 78.6 in

131.3 cm × 120.9 cm × 199.6 cm

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Power

120v; 2400 watts max (1920 watts continuous); 20a

5-20R

USA/CANADA

DEDICATED 120V 20A CIRCUIT & OUTLET REQUIRED. SEE IMAGE 2 FOR REFERENCE

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cONQUER

Dimensions

(Width x Depth x Height)

70.6 in x 47.6 in x 78.6 in

179.3 cm × 120.9 cm × 199.6 cm

Power

240v; 3840 watts max (3072 watts continuous); 20a

6-20R

USA/CANADA

DEDICATED 240V 20A CIRCUIT & OUTLET REQUIRED. SEE IMAGE 3 FOR REFERENCE

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dISCOVER

Dimensions

(Width x Depth x Height)

70.6 in x 70.6 in x 78.6 in

179.3 cm × 179.3 cm × 199.6 cm

6-20R

USA/CANADA

Power

240v; 3840 watts max (3072 watts continuous); 20a

DEDICATED 240V 20A CIRCUIT & OUTLET REQUIRED. SEE IMAGE 4 FOR REFERENCE

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Dimensions

(Width x Depth x Height)

eMPOWER

85.6 in x 70.6 in x 78.6 in

217.4 cm × 179.3 cm × 199.6 cm

6-20R

USA/CANADA

Power

240v; 3840 watts max (3072 watts continuous); 20a

DEDICATED 240V 20A CIRCUIT & OUTLET REQUIRED. SEE IMAGE 5 FOR REFERENCE

INTERNATIONAL ELECTRICAL SPECIFICATIONS

Region

Europe

Voltage/Ampe

Aspire: 230V-7.5A

Believe: 230V-10A

Conquer: 230V-15A

Discover: 230V-18A

Empower: 230V-20A

Exterior Power Cord

Aspire: H07RN-F,250V-16A,Plug type: MT-32 or NS-13

Believe: H07RN-F,250V-16A,Plug type: MT-32 or NS-13

Conquer: H07RN-F,250V-16A,Plug type: MT-32 or NS-13

Discover: H07RN-F,250V-20A,No Plug

Empower: H07RN-F,250V-20A,No Plug

Singapore Aspire: 230V-7.5A

Believe: 230V-10A

Conquer: 230V-15A

Discover: 230V-18A

Empower: 230V-20A

Aspire: H07RN-F,250V-16A,Plug type: NS-17

Believe: H07RN-F,250V-16A,Plug type: NS-17

Conquer: H07RN-F,250V-16A,Plug type: NS-17

Discover: H07RN-F,250V-20A,Don’t have Plug

Empower: H07RN-F,250V-20A,Don’t have Plug

Australia

Aspire: 240V-7.5A

Believe: 240V-10A

Conquer: 240V-15A

Discover: 240V-18A

Empower: 240V-20A

Aspire: H07RN-F,250V-16A,Plug type: XR-351

Believe: H07RN-F,250V-16A,Plug type: XR-351

Conquer: H07RN-F,250V-16A,Plug type: XR-351

Discover: H07RN-F,250V-20A,Don’t have Plug

Empower: H07RN-F,250V-20A,Don’t have Plug

P R E - I N S TA L L AT I O N

1. Have a certified electrician install a dedicated outlet for sauna. Not doing so will void warranty.

2. Remember your sauna should be assembled by 2 or more people.

3. Do not place plumbing or plumbing fixtures in the sauna.

4. Keep all liquids away from the heating panels and electronics.

5. Install sauna on a level surface.

6. Install sauna in an area that is dry and protected from the weather.

7. Keep flammable objects and corrosive chemical substances away from the sauna.

8. Installation of the sauna in an area below standard room temperature can increase warm up time

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U N PA C K Y O U R S A U N A

Refer to the parts list on the next page as you unpack your sauna to ensure you have all of the parts for installation. We make every effort to ensure that your sauna arrives safely. Double check to ensure that all pieces arrived undamaged in transit. If damaged, please call Sunlighten Customer Service immediately at

913.754.0831 x7 or your local Sunlighten representative. Photos of any

damage are required to process any replacement request. Please do not discard any loose parts or fabric.

Unpack your sauna in a large area free of obstructions. Lay boxes flat on the ground and undo any bands or tape. Once unpacking is complete, proceed to installation instructions.

RECORD SAUNA SERIAL NUMBER: #

(Located on the back side of the floor panel)

NOTE: Beware of the glass door

(packed between foam boards and wrapped with paper and shrink wrap). Keep wrapped and lean against a wall, in an area free of obstructions until ready to install to prevent shattering.

PA RT S L I S T

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QUANTITY

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4

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PART

Front panel

Back panel

Left side panel

Right side panel

Roof panel

Floor panel (base)

Tempered Glass door (2 doors for dISCOVER)

Door hinge gaskets

Bench panel (2 for dISCOVER, 3 for eMPOWER)

Door handle w/2 screws, 4 plastic washers, 2 round washers,

(double for dISCOVER)

C clips

Main power cord

Furniture feet - large (10 for eMPOWER)

Furniture feet - small

Important Note: Eucalyptus models have a solid wood floor; no floor heater included.

Back Panel

Left Panel Right Panel

Front Panel

Floor Panel (base)

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S A U N A A S S E M B LY

The following pictures are for your reference. The dISCOVER and eMPOWER models have additional steps. Please review before assembling your sauna.

1. INSTALLING THE FEET

Install screw through wooden feet into designated holes on the bottom of the floor panel. The small feet go towards the back of the sauna (back side has the power box).

2. PLACING THE FLOOR PANEL

Place floor panel on a smooth flat surface. Vent opening and stickers indicate back side of sauna base. Before proceeding, double check that the base location is in its final position. Make sure the base is level to avoid any parts becoming misaligned (shims can be placed under furniture feet if surface is not level). Leave enough room around your sauna to plug in the power cord

(located on back left side) and for any maintenance once it is assembled.

Remove power control covers before proceeding to next step. After connections are made and sauna powers on properly, screw covers back in place.

WARNING:

Heater grate must be installed prior to stepping on the floor.

Power Control Cover

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* Eucalyptus models have a solid wood floor; no floor heater included.

* Make a note of the serial number for keypad setup and future use - see page 6.

3. PLACE THE BACK PANEL

Begin by removing the small wooden wiring covers at the bottom of each panel before you assemble the wall panels.

(A) Place the back panel into the groove in base. Center its location with the raised area on interior floor. One person should hold the wall while the other person continues to the next step.

4. CONNECTING THE RIGHT SIDE PANEL

While the rear panel is being held in position, place the right panel into the grooved base and gently raise into position. The magnet system and wooden dowels will help to pull the panels together.

(B) Place the C shaped piece of stainless steel (C clip) into the groove on top of the panels to further hold them together. Once the C clip is installed correctly, you can let go of the panels.

A

B

NOTE: You may want to remove the heater covers prior to installing wall panels to keep them from falling out as the walls are being moved.

REMEMBER THE CORRECT

LOCATION TO REATTACH.

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5. CONNECTING THE FRONT PANEL

Place the front panel into the groove on the front of the base. DO NOT lift by the thin horizontal pieces that become the top and bottom of the door frame.

Pay careful attention to the power cords, making sure they are safely out of the way.

(C) Place C clips into grooves on top panels to secure the walls together.

C

6. CONNECT THE LEFT SIDE PANEL

Place the left panel into the grooved base at a slight angle and gradually bring to vertical position until magnets click into place - making sure you do not hold on to glass when doing so.

(D) Once wall is in place, place

C clips into the two remaining grooves on the panels’ top corners.

D

7.

MAKE THE HEATER CONNECTIONS

Remove small covers at the bottom of each wall (leave off until last step). Make all connections for all four walls (each wall will have three heater connections, front wall will have three additional connections). Match connectors by color and check that each connection is secure.

WALL COVER WALL CONNECTIONS ADDITIONAL FRONT WALL

CONNECTIONS

8 . S E C U R E T H E T E R M I N A L B L O C K P O W E R C O R D

Remove the clear plastic cover over the terminal screw junction. Manually tighten all the screw ports that have wires as tight as possible.

9. INSTALL THE BENCH

*If you purchsed the Acoustic Resonance Therapy (SO Sound) accessory, refer to A.R.T. manual at this time: www.sunlighten.com/customer-care

First, remove the magnetic heater covers on the side and back walls to install the bench.

Then slide the bench onto side rails until it sits in the grooves. Be careful not to scratch the heaters or NIR light arrays while installing the bench. Replace heater covers.

Additional steps for dISCOVER and eMPOWER models on next page.

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ADDITIONAL STEPS FOR DISCOVER: Install longer full frame bench against the wall opposite to the control panel. The second bench interlocks with the first bench.

ADDITIONAL STEPS FOR EMPOWER: - First install the bench along the back wall of the sauna (the largest bench section). Next install the smaller interlocking right wall bench. The left wall bench will be installed in a similar manner to the right wall bench.

Finally the L-Bracket support arm should be placed under the bench (L-Bracket is shipped in its own box). Using the hex key tighten the bolts through the support and fasten the support to the wall.

10. PLACE THE ROOF PANEL

*If you purchsed the Chromotherapy accessory, refer to Chromotherapy manual at this time: www.sunlighten.com/customer-care

Before putting the roof in place, ensure wires are accessible from the top of the front wall (3 wires should be visible). Using a screwdriver or drill, remove front right dust cover on top of the roof to access light connections. **The dust covers do not have to be re-bolted once the sauna in its final location.

Lower the roof panel onto the assembled sides. The roof grooves should fit over the wall panels. The side with the speakers and lights should be facing down, and speakers should be over the bench. Make sure the electrical connections in the roof do not get pinched between roof and walls during installation.

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With roof securely in place, one person will hold up the front of the roof while the the other feeds through the wires (2-pin connector and a screw type barrel connector) to the top of the unit.

Make speaker and light connections.

Replace dust covers on top of the roof panel.

Pair antenna eyelet wire to the telesocpic antenna, remove the middle screw on the antenna for pairing.

1 1 . I N S TA L L I N G T H E G L A S S D O O R *

* The glass door is heavy and will take 2 people to install. Please

read entire section before attempting

** Use extra caution when moving and mounting the glass door. This is an expensive replacement item and is not covered by warranty if shattered. Sunlighten is not liable for incidental injury or damages during installation.

a. First, attach the door handles to the glass to assist with holding the door during installiation.

Align two handles and gasket on either side of the glass door with pre-drilled holes. Ensure gasket material is located between the handle and the door on both sides of the glass. Then screw them together using the hex tool.

You may eliminate the plastic spacers inside the handle if they do not fit.

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b. Opening the door hinges so they face out. Using the hex tool, remove the outer metal plate.

b

Open hinges & remove metal plate

Rubber against glass, plastic against hinge plate.

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c. Carefully, insert glass door onto open hinge. One person will hold door in place while the other person attaches the top hinge plate and gaskets. Use the wooden shims included to help level door.

c

One person holds door while other installs top hinge plate f

d. Before attaching the top hinge, adjust door so 1/8”-1/4” of glass is on the inside of the hinge. Using the hex tool, lightly tighten top screw (only 2-3 turns) to hold door in place.

e. Before installing bottom hinge, readjust door so 1/8”-1/4” of glass is on the inside of the bottom hinge. The gap should be even around the entire door. Lightly tighten bottom screw.

f. Lightly tighten the remaining 2 hinge screws, just enough to hold door in place. Lift up on the door, then tighten screws.

g. Close door to ensure it lines up properly. Tighten or loosen hinges as needed.

g

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ADDITIONAL STEPS FOR DISCOVER: The corner sauna has an additional screw at the end of the door frame to prevent the frame from contacting the door.

1 2 . P L U G I N M A I N P O W E R C A B L E

The sauna should be on a true dedicated circuit that runs from the wall

outlet to the breaker box with its own switch in the breaker box and nothing else

on that line. Plugging your sauna into your wall outlet with any other electrical

device is not a true dedicated outlet and will hinder the sauna’s ability to warm up

properly.

Turn sauna on and test wall heaters (see operating instructions on next page) to ensure each one is warming up after a couple of minutes. If a heater is not warming up, refer to step 7 to check connections.

13. C O N G R AT U L AT I O N S !

Your sauna is ready for use! Please refer to the operating instructions to get started.

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O P E R AT I N G I N S T R U C T I O N S

A N D R O I D C O N T R O L TA B L E T

1 . P O W E R O N / O F F

To turn On: Press and hold the power button in the lower right corner for 5 seconds, until the screen turns on. The screen will be blank for a few seconds before the Sunlighten logo appears.

If left on, the tablet will go into sleep mode and can be woken by touching anywhere on the screen.

To turn Off: Press and hold the power button for 2 seconds and select

“shutdown” on the screen to turn off.

2 . I N I T I A L S E T- U P

Upon first startup or a factory reset you will be prompted to configure the initial settings:

• Temperature Unit Select: Fahrenheit or Celsius

• Language preference

• Usage Select: Residential or Commercial mode

• Serial Number: Located on the back of the floor panel of sauna. It is listed in the following format: (P)(Model Size)(First Letter of Wood Type) – (Four Digit

Identifier)

3 . S E T T I N G S / S E T- U P

In the Settings tab, you will be able to adjust initial set up options.

• Change initial set-up options

• Set up a wireless internet connection

• Download latest software update

• Watch basic usage tutorial

• Adjust screen brightness

• Select display mode (standard or simplified)

• Select residential/commercial mode

• Adjust Notification ring

4 . R E S I D E N T I A L O R C O M M E R C I A L M O D E

In the Settings tab, you can change between Residential and Commercial modes.

Residential: Standard setting

Commercial: Allows for a preheat time of up to 8 hours and will lock the screen

10 seconds after selecting. To lock/unlock the screen, tap the screen 10 times and look for the pop-up confirmation above the toolbar.

5 . D I S P L AY M O D E

The control panel is equipped with two display modes that can be

changed in the settings tab.

Simplified: Displays only features for basic use - temperature and time

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Standard: Default setting that allows for full use of all sauna features

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6 . D U R AT I O N A N D T E M P E R AT U R E S E T T I N G

Standard: Rotate the time or temperature dials to your desired

temperature.

Simplified: Use the arrow buttons to adjust to your desired time or

temperature.

7 . A D J U S T L I G H T S

• Select Adjust Lights tab

• For exterior lights, select on/off

• For interior lights, use the slider to adjust the light intensity.

8 . C O N N E C T T O W I F I

• Select the Settings/Set-Up tab

• Select “Set-up your wireless connection”

• In the list of Wifi Networks, select your network and enter your password if required.

• When successfully connected it should show “Connected” under the network name.

9 . A D J U S T Y O U R T I M E / D AT E

• Select Setting/Set-Up tab

• Select “Set-up your wireless connection”

• Use the menu on the left side to scroll down to the Date & Time section

• Set your time zone and your Date/Time

1 0 . U P D AT E S O F T WA R E

There are two update methods. The easiest way to update your software

is with Wifi enabled, go to Settings/Set-Up and select “Download the

latest software update”. If an update is available, a download prompt will

appear. After successful download follow the prompts to install the new

version.

If Wifi is not available, you can update using a USB storage device. You can purchase USB drive at:: http://www.sunlighten.com/shop/mpulse-anywhere-access/

1 1 . S Y S T E M R E S E T

The System Reset option will allow you to completely reset and erase all data on your sauna (Full Reset,) or reset all software but keep your information

(System Reset.) The System Reboot option will restart the sauna and maintain all information and software.

1 2 . C R E AT E N E W U S E R ( O p t i o n a l )

If you are tracking your progress with a biofeedback device, you should set up a User profile. Your personal data can be used with a Bluetooth

heart rate monitor to accurately calculate calories burned. If you do not

intend to track biofeedback, you may continue as a Guest User.

To create a New User:

• Select the Health Tracking tab

• Enter a user name, gender, date of birth, weight and height

• Select “next” to return to home screen. User name will appear in the top left corner.

• To remove a user: Select edit user and then click the trash icon.

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1 3 . H E A LT H P R O G R A M S

The wellness programs are designed to emit the optimal blend of infrared wavelengths - based on 56 clinical studies - to achieve the desired result.

To begin a program:

• Select Health Program tab

• Select the desired program from left side menu

• Press start to begin preheating

• When it reaches the desired temperature, press start for program to begin.

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NOTE: Once you begin a program, the duration and temperature are not adjustable as they are pre-programmed to deliver the best result. The maximum temperature for programs is 130°F.

The pre-heat function allows you to begin the program at your desired temperature.

To stop a program, return to home screen. Adjust the temperature for a prompt that allows you to cancel or continue.

P R E S E T H E A LT H P R O G R A M G U I D E program

detoxification

duration

37 min

infrared

Mid and Far

Starts at a high intensity to increases the body’s core temperature then reduces to a low, comfortable intensity level. IR combination improves vascular access flow to reach toxins at the cellular level.

relaxation

40 min Near, Mid and Far

Far, mid and near infrared rays induce deep relaxation as they relieve muscle tension at a low, comfortable intensity promoting overall stress reduction with regular use.

anti-aging

30 min Near and Far

A low, constant intensity level penetrates tissue to help with various skin concerns. Near IR LEDs improve overall skin tone, elasticity and firmness promoting anti-aging benefits.

cardiovascular weight loss

45 min

Starts at a high intensity to increase heart rate and cardiac output then lowers to sustain heart rate level. Circulation increases to promote healthy blood pressure.

30 min

Near, Mid and Far

Mid and Far

Starts at a high intensity to stimulate the cardiovascular system then reduces to a medium level. As the body works to cool itself, there is an increase in heart rate, cardiac output and metabolic rate similar to exercise.

pain relief

30 min Near, Mid and Far

An IR blend provides natural pain relief by reducing inflammation and swelling while near IR LEDs penetrate the tissue to promote cellular repair at a medium, constant intensity level.

create program

Varies Near, Mid and Far

Gives you full control of each heater, allowing you to maximize the IR power, output and intensity of each session.

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1 4 . C R E AT E A P R O G R A M

To create a program:

• Select Create Program

• Enter a name, duration and set heaters to desired output.

• Heaters can be set individually in segments adding up to 60 minutes

• The length of a segment indicates how long a heater setting will run

Edit or Delete a Custom Program: If you have one or more custom programs, the

Delete and Edit options will be available. Select Delete or Edit, and a list of created programs will appear with corresponding delete or edit buttons next to them.

Quick Infrared Guide for Customization:

1 5 . A D J U S T H E AT E R O U T P U T

• Select Adjust Heaters tab

• Select the heater panel you wish to adjust (the panel being adjusted will be pink to show which one is being adjusted)

• Press the +/- on the slider bars to adjust the level of Mid and Far infrared emitted

(floor heater is Far only)

• Press on/off to adjust Near infrared (not available on every heater panel)

• You can rotate the perspective in the sauna by swiping right or left

• When adjustments are complete, press “Finished” to save the settings

Note: Adjusting the heaters during a health program will stop the program and switch to a

Custom Program with the applied heater settings.

You will see the custom program name in the top right corner.

1 6 . S C H E D U L I N G A S E S S I O N

Use the Schedule feature to set a program to run automatically at a future time. The Android panel can not be ‘Shutdown’ as the scheduler will not power on the tablet to run a future program. Allow the screen to go in to low power mode, i.e., the screen is blacked out but still has power to allow a future schedule to power on the tablet.

• Select Schedule Sauna Session tab

• Select the time block on calendar screen

• On the next screen, select additional days for session to run

• Select program and duration

To edit a Sauna Schedule, select the scheduled session.

Press and hold

for 3 seconds for a prompt to modify schedule.

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1 7 . M E D I A / A P P L I C AT I O N S

Go to the Media/Applications tab to access Android apps.

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NOTE: 1. The control panel must be set to Standard Mode to acess this section.

2. The radio must be in “AUX” mode to have sound output from the running application.

3. With the latest Sunlighten App version on the ‘Settings and Setup Screen’ you will have the ability to download and install additional applications as they are released for installiation.

4. To keep the Sunlighten App running optimally, third-party apps not included with software updates are not available at this time.

1 8 . H O W T O P L AY A M O V I E F R O M U S B F L A S H D R I V E

Using the front USB port, plug in your USB flash drive and navigate to

Media/Applications button. Select MXPlayer from the list.

1 9 . H O W T O P L AY M O V I E F R O M D V D P L AY E R

Insert the DVD into the DVD unit and ensure that it is turned on. Open

the DVD Player app from the media/applications list.

2 0 . H E L P M E N U

Visit this section for common FAQs for sauna use.

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WARM UP TIME AND USAGE GUIDELINES

Our saunas are based on the infrared wavelength and not cabin temperature.

Set to the desired temperature and allow the sauna to warm up for 45-60 minutes.

The sauna heats up at an average of 1 degree per minute . Follow these steps for proper warm up:

Step 1: Make sure your sauna is plugged into a dedicated outlet installed by your electrician.

Step 2: Set to the desired temperature and set time to 60 minutes.

Step 3: When turning sauna on for the first time, ensure each heater is active after a couple of minutes. If they are not, make sure connections are securely paired from their initial wire feed comming out of the power box under the bench.

Step 4: Never fully cover the floor grate and heater with any obstruction that will allow the heater to disapate its heat.

NOTE: If your sauna is outside in an unheated garage, sun room, basement or patio, you may require additional time to warm the sauna up depending upon the temperature of the surrounding surface & room. REMEMBER, you are required to have an authorized Sunlighten cover over your sauna if it is outside or exposed to the weather in order to maintain your warranty.

TIPS FOR OPTIMAL USE:

1. Sauna requires a dedicated circuit and outlet for optimal performance. This should be installed by a certified electrician before assembling.

2. Use Sunlighten All Natural Cleaning Kit for periodic cleaning.

3. If you have a floor heater, clean every 6 months for residential use, and every month for commercial use. To clean, remove floor grate and vaccum out heater area.

S A U N A P R O T O C O L

Follow this quick guide for the optimal sauna experience.

P R E S A U N A S E S S I O N

• Hydrate with at least 8 oz. of water to prepare your body for an increase in core temperature.

• Pre-heat for approx. 45 minutes. Depending on room temperature, your sauna will heat up a degree per minute.

• Use Bamboo Carbon Towels to absorb sweat during sessions.

S A U N A S E S S I O N S

• Begin your session when your sauna reaches 100°F.

• The optimal sauna experience occurs between 100° and 130°F.

• To get your body accustomed to infrared therapy, start with 10-15 minute sessions at 100°F every other day.

• Gradually increase towards 40 minute daily sessions in the optimal temperature range.*

• Don’t be surprised if you don’t sweat during the first few sessions.

Sweating will increase with regular use, removing toxins and leaving you feeling refreshed and rejuvenated.

• For added intensity, use Pure Sweat amplifying cream to increase sweating, circulation and to boost results. Post Sauna Session

P O S T S A U N A S E S S I O N

• Drink at least 24 oz. of water or electrolyte to rehydrate.

• Dry off with Bamboo Carbon Towel. Cool down naturally or with a refreshing shower.

• Every six months, clean wood and glass with our Natural Sauna

Cleaning Kit. Available at www.sunlighten.com/shop/

*Listen to your body. Be aware of excessive detoxifying. If you begin to feel symptoms such as nausea, fatigue, or flu-like symptoms during your sauna session, discontinue use immediately. If these symptoms continue, consult your physician.

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H E A LT H & S A F E T Y

Our infrared saunas operate with the same efficacy in your home as in a medical facility. Like all professional equipment, you may put yourself at risk if you do not fully understand how to use the sauna. Infrared sauna use as creating a cure for or treating any disease is neither implied nor should be inferred. Drinking an electrolyte-replacing water or a sports drink is strongly recommended before and after use.

Important Safeguards

• Never sleep inside the sauna while it is on

• Do not use harsh cleaning agents on the interior of the sauna

• Do not stack or store objects on top of or inside the sauna

• Do not use during an electrical storm, as there is a remote risk of shock

• Altering or tampering with any electrical connections on the power supply is dangerous and will void the warranty

• Do not attempt a repair without consulting Sunlighten first. Unauthorized repair attempts will void the warranty

Precautions

If any of the below apply to you, consult your physician prior to sauna use:

• Medications

• Children

• Elderly

• Chronic conditions / diseases associated with reduced ability to sweat or perspire

• Hemophiliacs / individuals prone to bleeding

• Cardiovascular conditions

• Pacemaker / defibrillator

• Alcohol/alcohol abuse

• Fever

• Sensitivity to heat

• Pregnancy

• Joint Injury

• Implants

For more information on saunas and contraindications, visit www.sunlighten.com/contraindications.

F R E Q U E N T LY A S K E D Q U E S T I O N S

A S S E M B LY

Can I assembly my sauna outdoors?

Yes, if you protect it with a Sunlighten canvas sauna cover. If you place your sauna outdoors without a Sunlighten cover, your warranty will be void. The sauna covers are custom made and may not arrive until after you receive your sauna.

Do not install your

sauna outdoors prior to receiving your cover. Doing so will void the warranty! Check the sauna cover annually for normal wear and replace as needed. Sauna manufacturer warranty is one year.

How much room is required around my sauna for set up and maintenance?

We recommend 4-12 inches of clearance around the back, sides and top of the sauna to access plugs and for general maintenance. Leave at least 4 inches behind the unit to allow the electronics to cool.

What surfaces can I set my sauna on?

You can set your sauna on tile, concrete, carpet, laminate or wood. Remember to make sure that your sauna is level regardless of its location for optimal use. If your sauna is placed outdoors , make sure there is adequate drainage so that water cannot pool around the base of the sauna. If placed near or on cool surfaces (like concrete and basement walls), warm-up can be impacted.

How do I install Chromotherapy and Acoustic Resonance Therapy?

Sauna accessories have separate user manuals. Refer to the appropriate manual: http://www.sunlighten.com/customer-care/

U S A G E

How long does it take for my sauna to warm up?

The controls are preset to 60 minutes at 158°F. However, the inside cabin temperature is not intended to reach this. Our saunas are based on the infrared wavelength and not cabin temperature. Allow the sauna to warm up for 45-60 minutes. The sauna heats up at an average of 1 degree per minute. If located outside or in unheated garage, additional warm-up time may be required. If you prefer the sauna hotter, let it warm up longer.

Can I use my sauna every day?

For most people, daily sauna use is okay after your body has become accustomed to infrared therapy. Drink increased amounts of water to stay hydrated. Listen to your body and stop your session if you feel any discomfort.

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How long can I use it for each day?

40 minutes is the recommended session length. See the sauna protocol on page 27.

What is the best temperature to use my sauna?

First, it is important to understand that health benefits are a result of efficient infrared emissivity, not air temperature. Sunlighten saunas are 95-99% emissive to deliver the highest concentration of infrared. With that, the optimal sauna experience occurs between

100-130°F. During your first few sessions, start at a lower temperature of 100°F and gradually increase in later sessions. Everyone has different preferences and tolerances for heat. The most important thing is to listen to your body. Keep in mind, if you’re sweating at 115°F you’re getting the same benefits as if you’re sweating at 150°F.

What is the micron range of the heaters?

The design of a Solocarbon heater allows for most of the far infrared wavelength to be near 9.4 microns, which is the level at which the human body absorbs infrared energy.

Can I touch the heaters?

While using, the heaters are safe to lean on with heater cover intact. Do not touch the bare heater surface when the heaters are on, or have recently been on.

How much will the sauna cost to run a month?

The sauna runs on the same wattage as a blow dryer and will cost very little to run monthly: typically 15 to 35 cents per hour. This varies with model and your local utility cost. Your utility company can help you understand a more exact per hour cost if needed.

Are the EMF levels safe?

Yes. Patented Solocarbon® panels are 100% quality controlled by Sunlighten to ensure the safety and effectiveness of each individual heater.

What is the wattage, voltage, and amps of my sauna?

See electrical specifications on page 4.

Why do you recommend using Bamboo Carbon towels?

Bamboo Carbon towels will make your sauna experience more comfortable and will keep the sauna clean. Bamboo Carbon is anti-fungal and deodorizing, emits infrared rays and is highly absorbent. Use on the bench, floor and backrests for optimum comfort and cleanliness. Bamboo Carbon towels can be purchased at www.sunlighten.com/shop.

M A I N T E N A N C E

How do I clean my sauna?

Sunlighten’s Natural Sauna Cleaner is made specifically for use with your sauna. At least every six months, dampen a cloth with Sunlighten All Natural Wood Cleaner. Clean glass door and windows with Sunlighten All Natural Glass Cleaner. You may dust the outside of the sauna with a dry dust cloth. Do not use chemical cleaners on your sauna. Light sandpaper can be used to treat stains on the inside of the sauna. Sunlighten Natural

Sauna Cleaning Kit can be purchased at store.sunlighten.com.

How do I care for the heater fabric?

The heater fabric remains as a covering over the heater panels. This is to protect the heater surfaces from any scratches, etc. It is also there to prevent physical contact between the skin and the heaters as the sauna is being used. To clean, wipe fabric with slightly damp cloth. We recommend doing so at least once every six months. Only do so when sauna is turned off.

Is it normal to see cracks in the wood?

Yes, wood is a living material that continues to respond to climate conditions, even after being manufactured into a sauna. During normal operation, wood may crack slightly due to changes in moisture level. These cracks may appear or disappear with the changing seasons, but will not affect the structural integrity of the sauna. Our saunas are shipped around the globe, and can experience slight blemishes, scratches, or scuffs from the transit of this sauna. In most cases these blemishes on the exterior of the room can be concealed by using a small amount of furniture polish, oil, or other furniture treatment. The interior blemishes, scratches, or scuffs can be either left alone, sanded, or combination of gluing and sanding. Please avoid any treatment containing, benzene, or a high concentration of alcohol. However, if you detect major cracking or damage that jeopardizes the functionality of your sauna, please submit pictures to www.sunlighten.com/customer-care.

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T R O U B L E S H O O T I N G G U I D E

ISSUE

An electrical component is not working after assembling

Sauna does not power ON

S O L U T I O N

Check all connections - see pg. 11. A newly assembled unit with a non-functioning electrical component (control panel, heater panels, lights, speakers) will most likely have a missed or loose connection.

First, be sure to hold the Power button for 10 seconds to turn on. Confirm that the voltage & amperage coming from the outlet is correct for your model (see pg. 4). Check that the outlet is on a dedicated circuit.

Once voltage is verified at the outlet, check the voltage at these three points:

1. Exterior power cord before the receptacle in the base. If there is no voltage the exterior power cord needs to be replaced.

2. If the exterior power cord is getting voltage check the voltage going to the receptacle (to check, unscrew the 2 screws holding the receptacle to the base. If there is no voltage reading at the receptacle, then the receptacle needs to be replaced.

3. If voltage is going to the receptacle, check the voltage at the interior power cord going to the power control box (PCB). If voltage is still reading there the issue is most likely a faulty PCB. If there is no voltage reading at the interior power cord, the interior power cord needs to be replaced.

Slow warm up time

Ensure each wall panel is heating and that you have the CORRECT electrical specs on a

DEDICATED CIRCUIT - see pg 4. Check that the temperature and time is turned all the way up. If those are correct:

1. Check if the breaker switch is tripped on the back right corner of the (PCB).

If the breaker is tripped, simply push the button of the breaker switch back in to fix this issue. If the breaker switch keeps tripping, then replace the breaker switch for the PCB.

2. If the problem still arises, replace the PCB.

Heat is not coming from all walls

Feedback from speakers (highpitched buzz) when using sound from media apps

Check that all connections are made at the base and corresponding panel - see pg. 11.

The control panel is connected to the speakers through the stereo. If the stereo volume is turned up past 25, it will cause a high-pitched interference through the speakers. Turn stereo volume down to 25 or lower. Adjust volume through the media app on the control panel.

Stereo won’t accept

CD

On the top of the stereo there is a yellow sticker pointing to two shipping screws that need to be removed. Once removed, the CD will be taken correctly.

A.R.T. doesn’t work The Fader setting (front/back balance) must be adjusted in the stereo.

For other troubleshooting questions, please contact customer care at

913.754.0831 x7.

No Error!

E1

E2

E3

E6

E7

Diagnostic Result Codes

No errors detected.

The Control Panel cannot communicate with the Power Control Box.

After unplugging your sauna, remake the connection of the computer cable(RS232) at the bottom of your front wall and the left side of the power box. If the issue persists you can check the connection at the back of the control panel.

The serial number you entered during sauna setup does not match the power control box that came with your sauna. Please go to Settings to reenter your serial number. The serial number will start with:

P1 (Aspire), P2 (Believe), P3 (Conquer), P4 (Discover) P6 (Empower)

The sauna you purchased is designed to use 120 or 240 volts of electricity.

The voltage you have supplied is too low or too high. Double check your circuit to ensure that all parts installed are correct. This error encourages optimal performance and protects the sauna from damage.

One of the heater control units that provide your dynamic function is not responding. These are located in the power box, which will need to be replaced.

Your lighting control unit is not responding. The primary cause of this issue is a loose connection to your lighting control box. Check the flat 4 wire connector that is between your main power control box and the lighting control box.

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W A R R A N T Y

U.S.A. & CANADA

Residential: Limited lifetime (7 years) on cabinetry and heaters; 3 years and controls; 1 year on stereo.*

Commercial: 5 years on cabinetry and heaters; 1 year on controls, bench, floor, backrest and stereo.*

*Limited Lifetime Warranty covers normal use for the lifetime of the product which is defined as 7 years. Warranty is limited to replacement parts only and does not include costs for crating of glass door or freight for parts shipped past 90 days from the date of receipt of goods. The cost of labor and/or service technicians is not included.

Sunlighten warrants the sauna to be free of defects in material and workmanship.

This warranty extends only to the original retail or wholesale purchaser of the sauna and terminated upon transfer of ownership. The sauna must be purchased and used within one year of the manufactured date. Freight charges to and from the customer are the responsibility of the customer. This includes freight charges for parts shipped to enable the services of the sauna.

This warranty is void if the sauna has been altered, misused, abused or exposed to water. Such instances shall include operation or maintenance of the sauna in deviation to the published instructions, including operating on a non-dedicated circuit. The warranty extends only to the manufacturing defects and does not cover the damages resulting from mishandling of the product by the owner.

Sunlighten Corp. shall not be liable for the loss of use of the sauna or other incidental or consequential damages. Under no circumstances shall Sunlighten

Corp. or any of its representatives be held liable for injury to any persons or damages to any properties. Specifications are subject to change without notice.

ATTENTION: Shipping damage must be notated on the Bill of Lading (BOL).

Sunlighten must be notified of any damage to your sauna within three (3) business days of signing the BOL. Failure to notify Sunlighten within the established time frame will result in the owner taking full responsibility for cost of ALL REPLACEMENT

PARTS including shipping and handling fees.

E T L S A F E T Y C E R T I F I E D

The ETL Listed Mark is proof of product compliance (electrical, gas and other safety standards) to North American safety standards. Authorities Having Jurisdiction (AHJ’s) in 50 states and Canada and retailers accept the ETL Listed Mark as proof of product safety.

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U S / C A N

7373 W. 107th St., Overland Park, KS 66212 phone 913.754.0831 online: www.sunlighten.com/customer-care

INTERNATIONAL: [email protected] or contact your local Sunlighten representative